Welcome. The Ooltewah Valvoline Instant Oil Change is located approximately .2 miles norhtwest of Ooltewah Walmart near the intersection of Old Lee Highway and Little Debbie Highway next to Burger King. Jacob Dean, Manager
Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 2015-11-03NA691Offer Details
Includes up to 5 qts. of oil (diesel qts. may vary; see store for details), filter (prem. extra), lube & maint. check. Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
Valvoline™ Full-Service Conventional Oil Change
Expires: 2015-11-03NA690Offer Details
Includes up to 5 qts. of Conventional oil, std. filter (prem. extra), lube & maint. check. Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Aaron, the customer service representative, was effective, efficient, and responsive to my questions.
Valv. O. Line
Knowledge and professional at this Valvoline Instant Oil Change
My tech was very knowledgeable and courteous and was able to answered all my questions.
Service was quick, personnel knowledgeable, job done quickly.
The knowledge and friendliness of the staff.
The tech, Darrel I think was his name, was very friendly and very knowledgeable. He seemed to be up on things and was great explaining things to me. GREAT GUY !! Very happy with the service.
I feel they are thorough and honest .
The entire staff was VERY friendly. They had us in and out in no time at all with quality work.
I always use Valvoline Ooltewah Tennessee because they have always took care of me! Since Ooltewah has opened up it has been the best one I have been to, and I'm a past employee of Valvoline so I know how things should be done.
I just wanted to say that my CSR, Peyton, was super funny and very friendly and helpful- his jokes did *not* suck. I also feel the price was fair, especially for the service. Everyone was fast and efficient! Great experience.
I would like to thank all of the members of the store. They are excellent at what they do.
My wife's car had the oil change completed the last time at a dealership. They stripped the bolt. The team here in Ooltewah was able to suggest a repair and was able to complete it.
The guys and girls are professional , courteous . Work performed us always efficient, affordable and accurate. I only visit the Ooktewah Valvoline !
When I visited this location in the past (before it was bought out by Valvoline), technicians were not friendly, almost standoffish. This time was as much better experience.
Friendly staff and very convenient.
Great service and products.
Receive excellent service
The staff was very friendly and professional
Very nice and respectful guys
A Busy Mama
Courteous personnel and prompt service.
Best oil change experience ever!
Everyone was extremely efficient, pleasant, and knowledgable.
new car has a skid plate on the bottom that has to come off. staff kew exactly how to do it and did so in a timely manner
I was very satisfied with the service. very helpful and knowledgeable. very happy I will return again
Prompt, courteous service.Help with additional problems: tag light and turn signal light.
Identified and solved all issues that needed to be fixed, including out bulbs, even at a discounted price.
quick efficient knowlegable
The staff working were exceptionally helpful and friendly. I actually had a great time getting my oil changed!
Took care of all my needs
Very courteous staff knowledgeable and hard-working
Service was completed quickly, explained well and staff was professional.
The customer service that I receive from this location is great and the employees are friendly and informative about my car issues.
The men were organized and knowledgeable. We were in and out quickly. Very friendly.
The staff was helpful and not pushy.
Very friendly service
Well organized, professional atmosphere, technicians worked as a team and supported other team members, very efficient, technicians well dressed and focused on their primary work activities.
Appreciate the hiring of military veterans
great people. all courteous and knowledgable.
Quick service, friendly. Not high pressure to by other services.
Staff was friendly and efficient. She explained other service options but did not push for purchase. Everything was very well done
The staff are very nice, not pushy, and they work quickly to get you in and out in a reasonable amount of time. I like that they keep your records there on file to monitor your cars service history with them.
I didn't have to set up an appointment just to get my oil changed. Thank you to the entire team I will be back
I had only recently purchased my car and still don't know too much about many of the features. Your rep. knew all about it and had it all under control. They checked everything out and got me back on the road in almost record time.
Professional and friendly staff, offered services but I did not feel pressured to purchase extra services.
The crew was friendly, communicated well and made me feel at home and appreciated. Job well done
The gentlemen assisting were polite, knowledgeable and entertaining.
Good customer service
Great customer service and professionalism.
Great service. Very prompt and with the coupon we had it made a normally slightly highly priced oil change very affordable, and for a couple with two young kids that's important!!!
Peyton was an excellent attendant, great personality and very knowledgable!
Very friend ly and fast
Very nice employees and I was in and out very fast
While waiting in line they went ahead and checked on my lights, and fluids saving time, and had great deals going on.
Always very helpful and knowledgable
Crew were awesome! Friendly, informative,quick and courteous. Never felt pressured or like I was a bother, but with respect and as if I were truly appreciated as a customer. Had to wait for about 20 to get in the bay but once there I could see why. The crew worked like a well oiled machine, with the floor manager as the mechanic that kept the machine in tip top shape. Will definitely be returning there
Employees are always friendly, with smiles on their faces. I'm always in and out without delay or issues. I only wish there was a shop in Cleveland, TN. Since it's where I live...
Everything was completely as expected, and I was not given a laundry list of maintenance items to add to the service.
Fantastic and fast customer service.
It was just great all around service. I was always a fan of valvoline because they sponsored Mark Martin # 6. Although it was quite a while ago.
We arrived today with absolutely no wait. We were greeted with professionalism and quality information regarding the services and prices.PEYTON was excellent and Ryan as well. Thanks so very much for the quality service provided by the fine staff at Ooltewah Valvoline!
Great customer service from Aaron.
Great folks working there, friendly and very engaging. They conducted themselves in a professional manner and enjoined chatting with them while I was there. I always go there for my oil change and any other maintenance they can perform.
MGR. WENT TO ANOTHER STORE AND PICKED-UP MY REQUIRED TRUCK BATTERY, THAT WAS NOT IN STOCK AT MY CLOSEST VALVOLNE LOCATION.
Staff was excellent..Very courteous, and knowledgeable.
The customer service was excellent
Always feel they check more than needed
Fast professional service....Clear instructions and information....courteous employees....Made sure things were done right.
Peyton was very friendly, professional, and made me and my children feel comfortable. The oil change was quick and I bought both filters that he suggested because I felt that he cared about the products he suggested for me. I never thought an oil change could be such a great experience. I will only go to Valvoline from now on!
Quick service, polite and knowledgable attendants
Service was friendly, the technician notified me of a possible oil leak and advised me to monitor it. He did not attempt to diagnose it, but did advise me where it looked like the oil was coming from so I could monitor it more easily.
The employees were courteous and friendly during the visit and my oil change was done quickly.
Great customer service. Efficient. Cost conscious b
My customer service rep was very friendly, kind, professional and did an excellent job.
Peyton was very friendly and knowledgeable over services rendered, computer and questions asked.
Valvoline has always provided swift, expert, polite service and this seems to be true across the board, since we have changed stations as we've moved. We trust their advice regarding future service necessary on our vehicles.
Friendly and knowledgable customer service
Knowledge and friendliness of staff
Not a lot of questions. Everyone knows what to do. Very friendly, talk to you as they work around the car.
team was very friendly.they all were working very well togetherkept everyone informed on progress
The service staff were highly knowledgeable and fast.
We were leaving for a drive to Miami, and the manager allowed us to leave the vehicle outside and go next door to the restaurant for lunch while they pulled the vehicle in and performed the oil change. The service was performed properly and quickly, and we were able to get on the road in a very short amount of time.
Excellent customer service
friendly courteous staff
Friendly, courteous, CSR.
I didn't have to wait longer than ten minutes to get my car in there. They change my oil and my cabin air filter in less than 15 minutes
I was very impressed with the service level given by the staff. Everyone worked well together and everythingwas efficient.
Location of the center.
Quick in and out. Courteous employees. Very pleasant experience.
Staff was nice, not too pushy, fast.
Very knowledgeable staff, friendly & courteous.Would definitely recommend & will be back!!
Everyone was extremely nice, my car had some problems that the last person at the other place created and valvoline was very helpful and had to fix for me, I'm great full that they were very nice to help out. Thank y'all. I am 100% going to recommend valvoline to everyone I know.
I am very pleased about the service I received.. will return for my next oil change
Peyton, Logan, Dewayne and Richard were great!
Quick, easy & friendly service.
Staff was nice !! Very clean place !
The person chatting with me the most was very friendly & joked with the kids, was fun & helped the time pass quickly... :)
The staff was clear and efficient. They explained what was needed and why.
very friendly staff ,,, no waiting,,,,,great value,,,,, knowledgeable staff
Always room to improve: )
It is too expensive.
The price was more than expected.
There is always for improvement.
The cost has gone up even more than my last visit.
I was satisfied
I did not see any price listing boards around the shop.
was not that ol just did not instill a just did not instill a lot of confidence about their knowledge other than that overall satisfactory visit
I wanted an oil change and I got one but I would rather use a full service garage to do my mechanical work.
the service tech that pulled up my account and went through the services was way to chatty.
I don't know. Perhaps need to change my answer.
Thought cost was a little high
Took a little longer than I expected but not too bad.
Professional approach, no pressure-just recommendations. Thorough
They didn't offer to change or discuss my transmission fluid filter when they already charged me mire than $200.00 for their service.
Feel like there could be a better explanation of services that are provided with the oil change. Also wifi would be nice while waiting.
I end up spending twice what I wanted to. It's a little more than I spend at Walmart for instance or the previous owners at Sunshine Lube.
I had a bad experience on a previous attempt to get my oil changed this time. A few days earlier, I showed up & waited in line. After waiting 15 mins. it was my turn. But an employee came to my window & told me that another truck had been waiting longer & I needed to move. I told him I didn't have the time to do that, he said they were open till 7pm and that the Groupon that I had was valid for a long time. He said I could come back. Honestly, if it were not for the discounts, I would not visit my local Valvoline.
price were higher than my car dealer.
Took longer than normal and I feel that the price for max life oil is too high
a little slow
My wait time before being serviced. I was outside for about 20 minutes before service.
Waited outside too long and service was split between me and two other customers. Prefer dedicated service to get me in and out.
It just seems like I always feel pressured to buy additional items. Like something will happen if they aren't purchased
The guys instantly noticed that my ford escape had a turbocharger and would require a synthetic blend , before I even popped the hood.
Seems you are always trying to upsale something.
Prices to high on air filters had to go down the street to buy at half the cost
Price seemed high for other services (in cabin air filter 39.99 - can by for ~$12).
Spent more than anticipated. But, this site is excellent compared to the previous location I had used. This has to be the best store compared to the other locations. Excellent people!!
You've set a high slandered of. Service as a base so when I visit a store that's what I expect.
I felt like I was being sold everything in the garage. I have been there before, so I was prepared
It seems to be somewhat expensive for the service rendered.
The man kept telling jokes... every sentence was a joke. Tbe first time i came it was nice and friendly ( not funny, but friendly). Every time i come now i dread tbe constant, same, not funny jokes. He is incredibly nice and friendly, the jokes just need to be toned down.
I was busy but it took a really long time for my service.
It is an oil change great time but rather high good if you are in a hurry.
I'm use to great service and no wait time so it's expected.
Pricing a bit high
Three bays. Lots of running back and forth. Some down time. Maybe not enough personnel.
Some of the young people are more goofy then professional.
I just needed an oil change in a hurry.
This is the first time I had a long wait. Waited for 20 minutes in line and 30 minutes to get the work done. It just shows that Valvoline is becoming more popular though and not upset about it.
I was much more satisfied than the last time, it only took 14 minutes this time compared to 20-25 minutes before. I'm very much satisfied but keep comparing it to the previous company who normally would get you out in around 8 minutes. To me this type of business is all about time, if not I will change my own oil. But overall I plan to return if I can get deals like $19.99 price. That is a good price...and cheap enough for me not to do my own oil change. Thanks!
i was very satisfied.
I'm trying a higher grade oil so I need to see if it actually makes my car ride better.
Nobody is perfect. Everyone has room for improvement. Never give highly satisfied to anyone. This was a good rating from me.
I really like the products and the staff service is good. I do not like the questions about buying other products. It would be nice to pull in and have the oil changed without advice on how to service my car. However, I am still happy with the overall experience.
just wanted an oil change. I didnt want to go shopping. Do more service less sales.
the price was higher than I expected
miller farm 1
Excessive wait time to get inside a bay... 30+ minutes.
Had to wait too long to get in.
I feel the price is a bit high. 95 dollars for an oil change may be the most I have ever paid. I mean oil barrels are less than 50 dollars right now.
Staff was pleasent, efficient. For me to be Highly Satisfied, they would have had to jump through hoops. They did their job well.
This particular location was very busy when I arrived. Not many cars waiting but busy with upgrade items on the cars in front of me. As much as I wanted to be upset about the excessive wait I could not because of the professional people working at this location. Every person I came into contact with was very friendly and receptive to the fact of the wait each customer was experiencing. This really does make a difference to the customer. I am usually very satisfied with this location and will continue to use it.
The price was not worth it. You're pressures to upgrade services. And he wouldn't give me time to find my coupon to give to him before paying
Price is a bit higher than other places I go to get an oil change.
Business was good that dsy cars waiting for service and I like synthetic blend but you pay for what u get I had a 10 coupon and without it would not paid 60 for oil change
Tail lights were out and they checked the bulbs which were okay, but then did not have the ability to check the fuses under the hood.
Overall counting outside wait and inside time it took over 40 minutes and I was second in line in my bay-line.
Even with a coupon the price is still about $7 too high.
No real reason why
They were training someone new and there was to many people working on the car at the same time. It made me uneasy that all the checklist was being done. Especially when they were ready to send me on my way and I still didn't have my tires rotated or pay my bill.
NO COFFEE, THE STAFF DID WHAT WAS ASKED IN A COURTEOUS TIMELY MANNER
I didnt say that
My wife's car and my car used to get coupons in the mail for the regular oil change. She got one but I didn't and had to pay the full price. With the coupon we only had to pay $20 + tax for the oil change. Please ensure we get these coupons regularly for both cars and we will be repeated customers of Valvoline. I could change my car's oil myself for less than $14 but for another $6 (with coupon), I'll let Valvoline do it.
VERY overpriced. I pulled in thinking it was still a Sunshine Oil and Lube where I got oil changes for less than $25. I was disappointed that the CHEAPEST oil change for me was $42. I ended up spending $65.....WAY TOO MUCH!!!!
It was a good experience overall. Wait was a little long I thought since I was 2nd in line when I pulled up.
I bring 3 different vehicles to this store and service does not seem consistent. ie, sometimes battery gets checked,sometimes not. Trans fluid level is checked, sometimes not.
I use your service most of the time
Convient to my home ,quick service, affordable employees friendly and nice.
There were so many people running around that I did not know who was maintenancing my car. One fellow lost a screw from the frame holding the air filter in. He was unhappy that he could not find it and threw something. I asked the next person who came to my car window to make certain that that screw was located and replaced. I believe if I had not said that, I would have been sent out without it. When that location first opened, I was super impressed with their set up. This time was not confidence inspiring. I paid 67.00 for an oil change and that is fine. But I was in there for almost 45 minutes from waiting to leaving. That is too long! It was a routine oil change. I can get in and out elsewhere in about 15 to 20 minutes and leave feeling that my car has been well serviced. These fellows got the job done, but I just my husband when I came back home that I didn't think I would go back.
There were several people I was dealing with until I was just working with one person
In my opinion "highly satisfied" in this instance is equivalent to a perfect score and I did have to wait an extended amount of time for my service to begin. That being said the actual service received and the friendliness of the staff were very good.
had to wait 30 minutes for a bay
Nice, used my coupon and was an easy checkout.
Prices higher than expected and possibly higher than previous visits
It was a bit pricey, but I did get a few extra services.
Attempted to get Oil change Friday and there was a wait, can back Saturday A.M.. Employee who told me waiting time unsure of how early they would be open.
My major concern is the cost. I do appreciate the speed of the service. It's the cost that is in issue when I know I can go to Walmart for a cheaper price but longer wait.
The high cost of an oil change
Just wanted to get my oil changed. Don't like being bombarded with other services.
Highly Satisfied would be air conditioned bays and cold drinks served while I wait. I've gotten the same service cheaper with drinks in a super nice waiting area plus TV to watch. . .
I was on my way to Walmart to have oil changed. People on corner of road advertised oil change for $19.99. By the time I was finished, I paid $65.00. Won't be back. The only good thing was fast service!
Just the price, just the price!
Expensive,, very expensive.
J M C
Groupon purchase offered standard oil change for $20; however, the $20 I paid only ended up acting like a discount and I still end up paying an additional ~$14...which equates to little or no discount off of regular prices.
Too much pressure to add on services. Also price is higher than my dealer.
Not real sure the tech always know what they are doing
I just felt as though they were trying to sell me everything. All I needed was an oil change. First guy said 2 LED lights on the driver side brake lights were out so I needed them. It would be $12 to replace. I said no. The 2nd guy looked and said everything was fine. So that was confusing to me. Its like the first guy lied just wanting me to buy something that I didnt even need. This is the first and last time I ever pay $70 for a simple oil change.
I was satisfied. My irritation was with the wait which turned into 45 minutes. They were having trouble in all three bays & the wait stretched out.
Wait was much longer than expected and only two bays were open
Just change my oil...I don't want to know about the products you offer...the oil change is expensive enough...if I want your products I'll ask you about them
Was talked to like I had zero knowledge of vehicle maintenance.
Long wait, slow service. Told them x 2 that I need not need my tires checked yet the printout indicated that they had provided that service.They did not check my air filters.
The oil change took too long.
Girl sounded like a parrot spouting off services. Didnt listen to what i asked or said
Was at the facility over and and hour and was charged $41 for a basic oil change, the competition could do it in 15 minutes for 18.99
sales add was misleading. employees were nice but wordiness of sales pitch was confusing. they were all very friendly and knowledgeable of their positions.
I was told that my 2011 subaru outback required synthetic oil. Later when I reviewed the owners manual there were no stated requirements and gave recommendations for both conventional and synthetic oils
I was satisfied...not satisfied does not exist. This station is the only one I will visit because of the friendliness and professional attitude of the technicians.Other stations have talked down to my wife on occasions.
I was charged $39.99 for a cabin air filter that I realized i can buy for $12 at a car part.
No one does quick, easy and trusted fleet maintenance better than Valvoline Instant Oil Change. Help keep your drivers on the road and taking care of business.