Long Beach At The Town Center

Okay! WOW!! From the moment I entered Valvoline on Carson Blvd in the LBC I knew I was in good hands with a young Antonio guiding me in. As a woman, getting an oil change can sometimes be overwhelming and intimidating! As I felt today when the guys at Walmart auto shop on Carson at the LB town center were so rude to me , I came into Valvoline for the first time because it was my closest option and I came in all frazzled from the bad experience I had just had at Walmart auto shop. But my stress started to just melt away as Antonio so charmingly explained that all I had to do is sit in my car and the team would do the rest. Then a very confident but gracious and so professional Nayeli came to my car window to get all the details annd information about my car to get my oil change process started. I knew now I was in good hands , it was refreshing and badass to see women working there doing mechanic stuff and Nayeli was very impressive and professional . She explained everything needed and being done to my car so at no time did I feel like I was being taking advantage of, like I have at other oil changing businesses including Jiffy Lubes I have been to in the past . She actually patiently explained and literally showed me my dirty filter needing to be changed. Next I was helped by Bryan who had a great radio voice and great fun personality who then went over all they did for my car and what I was being charged for , he took down my personal information to email me everything done and the receipt as they are paperless (great for the environment) 🙂. And so it was effortless , I relaxed in my car with the AC the whole time . It was like I was watching a perfect waltz as these employees moved around each other flawlessly in such a small tight place, working together as a team making sure all ran smoothly. Oscar you have a great team , all the employees seemed happy to be there and had smiles and such pleasant customer service , you must be doing a great job as a leader guiding them . Not even at Target in Signal Hill have I ever gotten such great customer service in such a greasy atmosphere lol ! Ladies ! I highly recommend Valvoline for your car oil changing needs ! You got a forever loyal customer service Valvoline on Carson in the LBC Town Center (next to In n Out) and I’m telling everyone ! 😍😉🤩