RECENT REVIEWS
Krista T.
1/30/2026
5.0 out of 5.0
Valvoline Instant Oil Change
Thanks for trusting our crew in Los Angeles! We appreciate your 5 stars and want to remind you—come back anytime for complimentary fluid top-offs, light checks, or tire pressure adjustments.
Renee C.
1/24/2026
2.0 out of 5.0
I come to this location very often , but today was different, not only were they not knowledgeable of Groupon policy, but they Forgot to put my cap protector back on after I was pulling out of the driveway. They literally had to open my Car hood to put the cap back on my car. That is negligence , And I wonder what have been slacked upon or not done after I paid Upwards of $191 for an oil change. I suggest they get knowledge about all aspects of Valvoline services.
Valvoline Instant Oil Change
Hi, Renee. I’m sorry to hear about any issue you experienced regarding your recent visit, and we’d like to help. At your earliest convenience, contact our Customer Care team at 800-327-8242 or live chat at VIOC.com. One of our agents will be happy to get this escalated to our management team for review.
-Lynn
VIOC Social Media Team
Aleks A.
12/31/2025
2.0 out of 5.0
Like a couple of other people have said, the upselling is incessant. It really abuses the trust of the customer. When I’m told I should change all my filters, top off the coolant, service my radiator, change my steering fluid, and replace my battery - it’s hard to believe I actually need all those things or even any of them.
I bought my battery 10 months ago so I’ll go to the store I got it from and double check anyways, but I’ll definitely be changing the filters myself since it’ll cost me less than half what they were charging me.
I wish I would’ve checked my coolant level beforehand to know if they were telling the truth and I hope the oil change was actually done correctly.
I wouldn’t have gone back to this place, but I got a 20% off coupon in my email so I decided to give them another chance. This brought the price down from $130 to $108.
It’s best to go to a trusted mechanic for your oil changes even if it takes longer.
Valvoline Instant Oil Change
Hi, Aleks. Thanks for reaching out, we're sorry to know we didn't give you a 5-Star experience. We will be sure to share this information with the Upper Management team for continued training and improvement purposes.
