Riverside 4

The reason why I keep coming back to this location is that the staff is amazing and jovial. They are delightful and they don't p ...

The reason why I keep coming back to this location is that the staff is amazing and jovial. They are delightful and they don't pressure into buying things that you as a customer don't need. I trust them! For example, if my filter is not ready to be changed yet, they will tell me honestly that it doesn't need to be changed. Honesty and integrity is hard to find among business retailers nowadays. Kudos for keeping such a great team!!

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The staff were very friendly. They explained the manufacturer's recommendations clearly. They obviously knew what they were do ...

The staff were very friendly. They explained the manufacturer's recommendations clearly. They obviously knew what they were doing. I always have a good experience when I go to this Valvoline station.

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As always the staff was excellent. I learned that the location was being closed next month which is why I responded "Not Likely ...

As always the staff was excellent. I learned that the location was being closed next month which is why I responded "Not Likely" to visit the location again.

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Everyone was helpful and knowledgeable

Everyone was helpful and knowledgeable

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The tech was so friendly. He recommended additional services and I didn't feel pressured at all. I would have made this location ...

The tech was so friendly. He recommended additional services and I didn't feel pressured at all. I would have made this location my new spot but I just found out they are closing doors :(

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It took longer than 15 minutes

It took longer than 15 minutes

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Being satisfied is just as good as being highly satisfied

Being satisfied is just as good as being highly satisfied

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Everyone is friendly and knowledgeable. They make it a point to explain everything to you and I always leave feeling confident t ...

Everyone is friendly and knowledgeable. They make it a point to explain everything to you and I always leave feeling confident that my car is in good running condition.

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Excellent service and friendly staff

Excellent service and friendly staff

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Fast and friendly. One employee used my first name every time he talked to me and the recognition was much nicer than just being ...

Fast and friendly. One employee used my first name every time he talked to me and the recognition was much nicer than just being considered yet another customer.

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the people were nice and seamed to do a good job

the people were nice and seamed to do a good job

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I've gone to my dealership and was not satisfied with service and the time. I don't have this problem with Valvoline.

I've gone to my dealership and was not satisfied with service and the time. I don't have this problem with Valvoline.

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Great staff. very courteous and professional.

Great staff. very courteous and professional.

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It took close to 30 minutes to start the oil change. Other than that everything was great.

It took close to 30 minutes to start the oil change. Other than that everything was great.

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Quick service. no hassle

Quick service. no hassle

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Kat the service professional is awesome. She knows her stuff and has a great attitude. Make us as customers feel at ease. Differ ...

Kat the service professional is awesome. She knows her stuff and has a great attitude. Make us as customers feel at ease. Differently will be back.

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Excellent service and staff was very courteous.

Excellent service and staff was very courteous.

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Staff always helpful, courteous & respectful!!Trustworthy service!!

Staff always helpful, courteous & respectful!!Trustworthy service!!

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quick, friendly, knowledgeable staff

quick, friendly, knowledgeable staff

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SRVICE REPS VERY KNOWLEDGEABLE AND FRIENDLY

SRVICE REPS VERY KNOWLEDGEABLE AND FRIENDLY

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Fast good service

Fast good service

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I feel the cost of the service as very exorbitant compared with dealer service I expected to pay for an oil change not a full se ...

I feel the cost of the service as very exorbitant compared with dealer service I expected to pay for an oil change not a full service! Which I could of got cheaper at the dealer with better service. Fifty three dollars for a simple oil change is way to much to pay for! At 8 dollars a quart I really don't think I will be having my vehicle serviced at Valvoline to much more not when I can by a gallon of oil at NAPA for 10 bucks

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I was very happy with the quality of service and knowledge of the staff in regards to my vehicle. I also learned some things ne ...

I was very happy with the quality of service and knowledge of the staff in regards to my vehicle. I also learned some things new about my vehicle that was never mentioned to me before. I have a vent in my glove compartment that makes the air quality in my car better, better for my children. When they checked this filter for me you could tell it had not been changed in a very long while. I never knew about this filter in my car and was very impressed that the gentle man assisting in making sure all was good with my care told me about it. I have children and it is important to me what they are breathing in.

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I was told that my car could not use conventional oil and I had to use synthetic. my car can use regular oil

I was told that my car could not use conventional oil and I had to use synthetic. my car can use regular oil

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The staff was awesome, I had a few things I needed to purchase but never felt pressured to buy. They were fast and efficient.

The staff was awesome, I had a few things I needed to purchase but never felt pressured to buy. They were fast and efficient.

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Courteous and professional staff.

Courteous and professional staff.

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I was very happy with the service Malik gave me regarding changing out my windshield wipers.

I was very happy with the service Malik gave me regarding changing out my windshield wipers.

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it is quick and easy

it is quick and easy

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Staff was courteous. Completed job quickly. Informed me of service due on my vehicle according to the history. No pressure to ha ...

Staff was courteous. Completed job quickly. Informed me of service due on my vehicle according to the history. No pressure to have more work done to my vehicle.

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I was highly satisfied because I was treated good and the employees of valvoline explained to me very well the difference with t ...

I was highly satisfied because I was treated good and the employees of valvoline explained to me very well the difference with the synthetic oils and they worked on my car very quickly. I'll definitely keep on coming back. The service is really worth it.

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The management at this location is awesome. In addition I really like the discount that you can receive if you go to the LA fitn ...

The management at this location is awesome. In addition I really like the discount that you can receive if you go to the LA fitness gym next to the shop.

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I was highly satisfied, nice people - she even joked when caught her finger in my door. She was very proffesssioanal and told ...

I was highly satisfied, nice people - she even joked when caught her finger in my door. She was very proffesssioanal and told me other services that they didnt do should look into. Like tires.Will definitely continue to use valvoine.

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The workers were very kind and knowledgeable, and their service efficient.

The workers were very kind and knowledgeable, and their service efficient.

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it was fine .....

it was fine .....

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The employee was rude. I asked a simple question. He basically ordered me to start my engine since the oil change was done. Furt ...

The employee was rude. I asked a simple question. He basically ordered me to start my engine since the oil change was done. Furthermore, I'm tired of having to deal with a whole new set of employees every time I get an oil change.

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quick and easy process, kind and knowledgeable staff

quick and easy process, kind and knowledgeable staff

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Their knowledge and friendliness was outstanding

Their knowledge and friendliness was outstanding

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The technician's were very professional and curtious it wasn't until I got home that I noticed my hood wasn't latched.

The technician's were very professional and curtious it wasn't until I got home that I noticed my hood wasn't latched.

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They told me about the 15% LA Fitness discount and made a needed service suggestion.

They told me about the 15% LA Fitness discount and made a needed service suggestion.

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That location I had no issues it's just I had to drive there as a second option because the one nearest to me on Iowa/Blaine I a ...

That location I had no issues it's just I had to drive there as a second option because the one nearest to me on Iowa/Blaine I asked how long the wait would be as there were other cars ahead of me the worker could even provide an estimated time which meant now I had to get on the freeway to find another loc.

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I always get friendly service when I visit. A new hire worked on my truck, and it was great to see how much they cared to teach ...

I always get friendly service when I visit. A new hire worked on my truck, and it was great to see how much they cared to teach him well and gave constructive help.

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I was happy with my visit. The staff is the best! I would like to pay less, then I would be highly satisfied.

I was happy with my visit. The staff is the best! I would like to pay less, then I would be highly satisfied.

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Friendly staff

Friendly staff

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Friendly staff, very informative, explained everything they were doing and answered all my questions. Gave me good recommendati ...

Friendly staff, very informative, explained everything they were doing and answered all my questions. Gave me good recommendations due to my budget had to wait on new battery that was suggested. Have had no problem with electrical system my car notifies me of any problem. That's why I went in for service. Car said I needed a oil change. Got new air filter and got a much needed radiator flush looked very dirty. So very happy with this service visit.

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everything from customer service to the actual service was great

everything from customer service to the actual service was great

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its just always quick an easy and painless to go there.

its just always quick an easy and painless to go there.

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Everything was great. Just feel it can always be better.

Everything was great. Just feel it can always be better.

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The guy that helped me was talking about a road trip he was on I was just leaving in a road trip he have a lot of good advice

The guy that helped me was talking about a road trip he was on I was just leaving in a road trip he have a lot of good advice

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Told me I might need a brake job because my fluid level was a little low. With four wheel disc brakes the will drop a little a ...

Told me I might need a brake job because my fluid level was a little low. With four wheel disc brakes the will drop a little as the pads wear. Its not a sign that a brake job might be needed when the known mileage of the vehicle is only 32,000 miles.

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Very courteous friendly service. Quick and easy.

Very courteous friendly service. Quick and easy.

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Very professional and friendly! I came right before closing time, but they took care of my car in a timely manner and were very ...

Very professional and friendly! I came right before closing time, but they took care of my car in a timely manner and were very friendly through the whole process. Always happy with the service with the service here.

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This car is new to us. Staff checked for leaks and looked for undercarriage damage. Showed old oil on the stick.

This car is new to us. Staff checked for leaks and looked for undercarriage damage. Showed old oil on the stick.

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Erik was very helpful and personable. My service was quick and efficient

Erik was very helpful and personable. My service was quick and efficient

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Friendly fast easy convenient

Friendly fast easy convenient

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Quick oil change, easy

Quick oil change, easy

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Easy & quick to get a good oil change. No pressure to buy something I don't need. Very happy

Easy & quick to get a good oil change. No pressure to buy something I don't need. Very happy

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Great people working there especially Chris

Great people working there especially Chris

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They were so great about topping the oil off in my car. They even informed me that they thought there was a recall on my vehicle ...

They were so great about topping the oil off in my car. They even informed me that they thought there was a recall on my vehicle with it losing oil. I checked with my dealer and sure enough there is a recall on it.

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Friendly and efficient staff. Quality work.

Friendly and efficient staff. Quality work.

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Staff was professional, very informed...my service was quick, I was told what needed to be serviced next. Good recommendation. ...

Staff was professional, very informed...my service was quick, I was told what needed to be serviced next. Good recommendation....I will return.

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Great people fair price. Excellent product

Great people fair price. Excellent product

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Staff was friendly and helpful. Everything was explained to me.

Staff was friendly and helpful. Everything was explained to me.

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The staff was super fantastic , all smiles ;) they honestly all made my day !! They helped me with what I needed in a fast very ...

The staff was super fantastic , all smiles ;) they honestly all made my day !! They helped me with what I needed in a fast very friendly manner !! It was a pleasure

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Friendly, quick service

Friendly, quick service

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Everyone was friendly and having a good time while servicing my vehicle.

Everyone was friendly and having a good time while servicing my vehicle.

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The crew at the service shop were amazing.Fast, efficient and friendly!

The crew at the service shop were amazing.Fast, efficient and friendly!

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The gentleman the servicing my car and processing my payment were personable, helpful, intelligent, funny, and not too pushy wi ...

The gentleman the servicing my car and processing my payment were personable, helpful, intelligent, funny, and not too pushy with additional services. I did end up buying two additional services above my oil change

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All the workers were very nice and they all worked together very well and as I listened I could tell they knew this job very and ...

All the workers were very nice and they all worked together very well and as I listened I could tell they knew this job very and I know they did a very good job

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It's the only place I trust with any of my vehicles, I hope one day in the future you will include motorcycle service!!! Hint.

It's the only place I trust with any of my vehicles, I hope one day in the future you will include motorcycle service!!! Hint.

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It was a good and very professional visit. A little pricy but the staff was excellent.

It was a good and very professional visit. A little pricy but the staff was excellent.

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I love returning back to the Valvoline store. Arlington in the 91 freeway because of one person is always seems to be happy an ...

I love returning back to the Valvoline store. Arlington in the 91 freeway because of one person is always seems to be happy and keeps the morale up in the shop there. But found out the other day that he may be getting transferred to another store when I find this out I maybe changing location unless he stays there.

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Friendly staff

Friendly staff

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The service took much longer than the 15 minute claim. It was more like 45 minutes.

The service took much longer than the 15 minute claim. It was more like 45 minutes.

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I got directly in. The guys were friendly & efficient. I got a good deal. I got out quickly.

I got directly in. The guys were friendly & efficient. I got a good deal. I got out quickly.

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I mentioned that in my previous oil change, caps were left slighty off and caused my check engine light to come on. They assured ...

I mentioned that in my previous oil change, caps were left slighty off and caused my check engine light to come on. They assured me they would make sure everything was on tight and secure and they did a great job!! I felt much more safe leaving.

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I worked with the coolest black man who had a positive personality and was willing to explain anything I didn't understand. All ...

I worked with the coolest black man who had a positive personality and was willing to explain anything I didn't understand. All the people working were happy and upbeat. It made a usually dreadful experience a positive one.

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The speed which the job was completed. The friendliness of the staff. The thorough check-up my car was given.

The speed which the job was completed. The friendliness of the staff. The thorough check-up my car was given.

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people very nice

people very nice

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great service

great service

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In and out very friendly staff

In and out very friendly staff

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The hard working young men were respectful, welcoming and knowledgeable. I appreciate their speed and consistency! It was a joy ...

The hard working young men were respectful, welcoming and knowledgeable. I appreciate their speed and consistency! It was a joy to spend 15 minutes of my day with them. Thank you!

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It was quick and convenient.

It was quick and convenient.

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The two gentlemen helping me were extremely courteous, efficient and knowledgable. The excellent and friendly service I received ...

The two gentlemen helping me were extremely courteous, efficient and knowledgable. The excellent and friendly service I received from these two is why I will be a returning customer. Please commend them for a job very well done.

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Fast and convenient

Fast and convenient

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Strictly based on the pricing is why. I came to valvoline since it was closer to where I live out of convenience but found the ...

Strictly based on the pricing is why. I came to valvoline since it was closer to where I live out of convenience but found the pricing for the oil change on the high side. I have received an oil change regularly from another company for about $30 less with all the same services and speedy assistance, just not as close to my house which is why I decided to try valvoline

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The manager is a very sweet and knowledgeable person...And she deserves a raise.

The manager is a very sweet and knowledgeable person...And she deserves a raise.

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Well I was observing one employee do some type of service to another customer's car and he didn't know what he was doing. This l ...

Well I was observing one employee do some type of service to another customer's car and he didn't know what he was doing. This left me aprehensive about my service. In fact, some type of liquid was spilling out of some hose connected to a machine. The guy couldn't figure out why as if he had never used the machine before.

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The staff was very nice & friendly. They were quick and explained everything to me. I was in and out in no time.

The staff was very nice & friendly. They were quick and explained everything to me. I was in and out in no time.

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quick service

quick service

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That is the first time I had my oil change by a company. The greeter very nice and explained everything that they we going to do ...

That is the first time I had my oil change by a company. The greeter very nice and explained everything that they we going to do for me. I was impressed. Service was really great.

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The staff is very friendly and trust the info. given to me.

The staff is very friendly and trust the info. given to me.

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Staff is always wonderful at this site, I enjoy the customer service.

Staff is always wonderful at this site, I enjoy the customer service.

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Friendly staff

Friendly staff

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Professional staff . Hard working . Well informed . Overall great experience . Always is !

Professional staff . Hard working . Well informed . Overall great experience . Always is !

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Great service,interaction,high quality of care by staff members.

Great service,interaction,high quality of care by staff members.

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The personal we're very happy and they made everything carefully. Thank you guys.

The personal we're very happy and they made everything carefully. Thank you guys.

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Everything

Everything

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Had to wait 15 min before pulling in. Employees of course have no control over that. Also some uniforms were dirty.

Had to wait 15 min before pulling in. Employees of course have no control over that. Also some uniforms were dirty.

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It was a great visit, staff is wonderful just pricing is high but it was convenient

It was a great visit, staff is wonderful just pricing is high but it was convenient

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The courtesy was FINAMINAL. That made me wanna come back and I have

The courtesy was FINAMINAL. That made me wanna come back and I have

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Great crew and friendlyv

Great crew and friendlyv

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I pretty much know what I want when I go in..but I liked the fact that Kat told me an out all the corrosion on the battery....sh ...

I pretty much know what I want when I go in..but I liked the fact that Kat told me an out all the corrosion on the battery....she said it was testing bad...and then she cleaned it....and tested it again...and it still tested bad. So that was good news.....I always ask questions about future care of my car....they can always give me a knowledgeable answer....it let's me keep track of my money. .they are great!!

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no waiting and didn't have to get out of my car. was able to watch the technician working as I was being asked questions about t ...

no waiting and didn't have to get out of my car. was able to watch the technician working as I was being asked questions about the history of my car. they did a safety check with the turn signals and checked wiper blades. very satisfied!

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Excellent customer service

Excellent customer service

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The employees were very entertaining as I waited and showed interest in the well being of my vehicle.

The employees were very entertaining as I waited and showed interest in the well being of my vehicle.

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Just very good service very friendly explained everything to me thank you valvoline

Just very good service very friendly explained everything to me thank you valvoline

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Very friendly staff

Very friendly staff

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They thoroughly explained everything to me even preventative care

They thoroughly explained everything to me even preventative care

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I really like the customer services and the quickness of the service

I really like the customer services and the quickness of the service

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The guys were amazing and so very informative ! As a girl it's hard to feel confident in those doing my services , but I didn't ...

The guys were amazing and so very informative ! As a girl it's hard to feel confident in those doing my services , but I didn't feel taken advantage of at all. Abel was so professional and welcoming. I'll definitely come back again!

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Courtesy and professionalism of the staff

Courtesy and professionalism of the staff

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Service was quick and courteous. When asked which service employee asked if I wanted to repeat my service from before but I didn ...

Service was quick and courteous. When asked which service employee asked if I wanted to repeat my service from before but I didn't hear the price until the service was complete. I was also never asked for my coupon and forgot. With the end price I probably won't be back.

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Quite a bit of pressure to sell additional services after I informed them 5 times I was going to Pep Boys for shocks, battery, e ...

Quite a bit of pressure to sell additional services after I informed them 5 times I was going to Pep Boys for shocks, battery, etc

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Very talkative&friendly. It's always a plus to go someplace that is in love with dog like I am.

Very talkative&friendly. It's always a plus to go someplace that is in love with dog like I am.

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Everyone was awesome! My Vehicle and myself feel great every time we use Valvoline!

Everyone was awesome! My Vehicle and myself feel great every time we use Valvoline!

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Quick and easy

Quick and easy

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The entire staff was extremely courteous.

The entire staff was extremely courteous.

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I generally change my own oil, but owing to the recent spate of weekend rain, found myself unable to DIY. I have always been he ...

I generally change my own oil, but owing to the recent spate of weekend rain, found myself unable to DIY. I have always been hesitant to use oil change shops because of experiences I've had with other chains (hard upselling, incorrect fastener torque using air tools, etc.). However, the experience I had at Valvoline was great. Everyone was friendly, they knew the proper torque value for the oil drain plug and used a torque wrench. Overall, very good experience, and though I will likely continue to change my own oil, if I'm in a pinch I would not hesitate to use Valvoline again.

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My customer service representative was very friendly and knowledgeable. My technician was also knowledgeable and friendly. They ...

My customer service representative was very friendly and knowledgeable. My technician was also knowledgeable and friendly. They provided excellent customer service.

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Excellent customer service, the best I have ever had, Thank You !!!!!

Excellent customer service, the best I have ever had, Thank You !!!!!

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The oil change was fine, no problem, but, I hate it when they pressure you to buy something else or another service!

The oil change was fine, no problem, but, I hate it when they pressure you to buy something else or another service!

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Service was good, people were knowledgeable and I got out fast

Service was good, people were knowledgeable and I got out fast

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Friendly, experienced staff that made my visit pleasant

Friendly, experienced staff that made my visit pleasant

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I was taking my JEEP to Moss brothers and the wait was long as usual, I was also told I had 3 leaks and would cost $1500 to find ...

I was taking my JEEP to Moss brothers and the wait was long as usual, I was also told I had 3 leaks and would cost $1500 to find and fix. I was in a hurry one day and decided to stop by Valvoline on a whim. I asked the tech helping me if he wouldn't mind telling how bad my leaks were and he looked at me confused and asked what leaks? I mentioned about Moss and he told me that my JEEP was extremely clean underneath. His honesty has solidified my loyalty to this company and location.

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The technicians were very helpful and friendly.

The technicians were very helpful and friendly.

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Great service very cordial

Great service very cordial

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Great place for an oil change. Fast, friendly, efficient. Will be a return customer.

Great place for an oil change. Fast, friendly, efficient. Will be a return customer.

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I was very satisfied with my first visit and would refer to anyone about this company. I was very happy with everything.

I was very satisfied with my first visit and would refer to anyone about this company. I was very happy with everything.

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I feel that the oil change packages are overpriced, and that even though in 15 minutes oil change is very quick and convenient, ...

I feel that the oil change packages are overpriced, and that even though in 15 minutes oil change is very quick and convenient, I'm paying an exceptional premium for it. I also had to visit a second location after waiting too long for an oil change at a different location in Riverside. I didn't have to wait in line at the second location before I was served, but paying more than I would like to for an oil change, after waiting almost 45 minutes to be served, does not make me feel like my time and money spent.

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Great Customer Service amd Friendly Staff. quality of work is outstanding

Great Customer Service amd Friendly Staff. quality of work is outstanding

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Great job.... Very nice...

Great job.... Very nice...

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Great, fast, friendly service every time (:

Great, fast, friendly service every time (:

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The staff was very friendly and knowledgeable. I use this particular store for all my oil changing needs. I even buy air filters ...

The staff was very friendly and knowledgeable. I use this particular store for all my oil changing needs. I even buy air filters there. Although this time the people were unfamiliar to me, they treated me like an old friend. Very quick and comfortable service...

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I was having a problem with my engine running roughly and the staff were so caring and helpful. They made me feel like my probl ...

I was having a problem with my engine running roughly and the staff were so caring and helpful. They made me feel like my problems were important and they wanted to make sure they resolved them.

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service is billed as "15 minutes". I spent almost 45 minutes there and I was in the bay over 20 minutes. They had 3 bays open bu ...

service is billed as "15 minutes". I spent almost 45 minutes there and I was in the bay over 20 minutes. They had 3 bays open but only 3 employees and one of those was in the office most of the time

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Staff was courteous & efficient!!Although I arrived & waited behind sometime who wasn't done & then 2 other vehicles pulled up & ...

Staff was courteous & efficient!!Although I arrived & waited behind sometime who wasn't done & then 2 other vehicles pulled up & both entered the stalls to my right before me & one was assisted before me, I was helped shortly after that.

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Things were not at usual service levels.One bay empty but they had me wait behind a vehicle that pulled in for top offs.One of t ...

Things were not at usual service levels.One bay empty but they had me wait behind a vehicle that pulled in for top offs.One of the techs looked hesitant when I told him to make sure they pulled blth plugs and change gaskets when they drained. i Don't think he knew to do this.One worker sat on the rubber liner of my trunk when he was checking my taillights from within the trunk.Service was different from the crisp snap to it I've experienced, especially when Assistant Manage (Kat?) is here.Amount of time to change oil still good...workers still polite...just not up to your usualmore knowlegeable, engaging and focused service delivery.ill still go back.

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Not this last visit, but the one prior I had just gotten my SUV out of the shop. I didn't realize that my mechanic had changed a ...

Not this last visit, but the one prior I had just gotten my SUV out of the shop. I didn't realize that my mechanic had changed all of my oils, except for the transmission oil. Your guys looked at my clean oil and said it didn't need to be changed yet. Which reminded me that it had already been done. The great thing is your guys were honest to me gave me a new mileage sticker and I returned when it needed changing. I used to go to another place closer to home, and the Manager told me my belts needed to be replaced due to cracking. Upon inspection they were fine. I don't like mechanics that use scare tactics especially with women! I have never returned to that oil change place.So kuddos to your employee's for being so honest!!! That is what you call customer service!Thank You

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Staff was super friendly and quick!

Staff was super friendly and quick!

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Service and Staff very helpful and informative. This store will be my go to for oil change, etc.

Service and Staff very helpful and informative. This store will be my go to for oil change, etc.

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Great customer service

Great customer service

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Boys where really nice and informative.

Boys where really nice and informative.

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Ez drive thru stay in car watched 4.4 quartz put into vehicle so I know I wasn't ripped of and drain plug wasn't closed early!!

Ez drive thru stay in car watched 4.4 quartz put into vehicle so I know I wasn't ripped of and drain plug wasn't closed early!!

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Great friendly customer service

Great friendly customer service

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Awesome place very friendly and quick. Didn't have to drag my daughter out of the car. I will be going here from now on for all ...

Awesome place very friendly and quick. Didn't have to drag my daughter out of the car. I will be going here from now on for all oil changes.

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Very courteous staffFriendlyConversational

Very courteous staffFriendlyConversational

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It was good service.

It was good service.

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Mostly new staff since I was there last. I've been going to this location a long time n always enjoyed the previous staff. Curre ...

Mostly new staff since I was there last. I've been going to this location a long time n always enjoyed the previous staff. Currently the staff seems much younger, less knowledgeable, less organized and less professional. I much preferred the previous staff, much more friendly, inviting and experienced.

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Fast service, nice people, a bit pricey.

Fast service, nice people, a bit pricey.

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They always get me in the moment I pull up! The staff is wonderful, very friendly and outgoing. They make it a fun experience be ...

They always get me in the moment I pull up! The staff is wonderful, very friendly and outgoing. They make it a fun experience because they all have great personalities. I wish I could remember the lady's name who works there... she is great!! Never had a singe problem.

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I did not like how you now have to place your keys in a secure lockbox. I enjoy having my music on while they are working. It ...

I did not like how you now have to place your keys in a secure lockbox. I enjoy having my music on while they are working. It passes the time much more quickly.

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Prompt and courteous service. They gave me all of the needed services that we due but, didn't try your pressure me into buying t ...

Prompt and courteous service. They gave me all of the needed services that we due but, didn't try your pressure me into buying the additional series right then. Showed me the cabin filter (which I had no idea where it was and that it needed to be changed) I appreciated that and bought a new one because it was needed.

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I would rather wait in a waiting for oil to be changed than pay so much more for oil change. There is no clear pricing for oil c ...

I would rather wait in a waiting for oil to be changed than pay so much more for oil change. There is no clear pricing for oil change. This will be my firsy and last oil change here. Typically i pay $15-25 for oil change, cost 42$, and no highly recommended add on sales.

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I went in for a transmission drain and fill for my manual g35. I wanted to get it done because on the website it says it helps ...

I went in for a transmission drain and fill for my manual g35. I wanted to get it done because on the website it says it helps keeping to keep it running better and smoother if it's maintained. It wasn't making any noises or there was nothing wrong with it but now every morning after I warm up the car the transmission does a humming/whining noise and my first and second gear are hard to ingage and before it was smooth and now I don't even want to drive it because I'm afraid it will get worse and damage my transmission

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Said it would take about 10 min. Waited 20 b4 getting into service bay. Cost for servive was very expensive $50 for a $30 oil ...

Said it would take about 10 min. Waited 20 b4 getting into service bay. Cost for servive was very expensive $50 for a $30 oil change.

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all personnel knew their jobs and communicted what they were doing anjd testing. offered more Service when i might neede it in t ...

all personnel knew their jobs and communicted what they were doing anjd testing. offered more Service when i might neede it in the future. always very friendly. plus it was very quick service.y

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All the gentlemen who helped me are awesome! I've never had to get an oil change by myself so they helped me quickly without mak ...

All the gentlemen who helped me are awesome! I've never had to get an oil change by myself so they helped me quickly without making me feel stupid. Will be back!

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Overall price for service

Overall price for service

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I was greeted by Kat who was very knowledgeable and explained everything to me very well . The other mechanics were very helpful ...

I was greeted by Kat who was very knowledgeable and explained everything to me very well . The other mechanics were very helpful with their service and all was in a very timely Manor . When I first got there the stalls were all full so I had to wait . I was very satisfied with the service this time as always.

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Female in charge was professional and nice. The other eorkers all kind and attentive

Female in charge was professional and nice. The other eorkers all kind and attentive

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They were nice, courteous , friendly and helpful

They were nice, courteous , friendly and helpful

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Very good and they had a good job . I like them :)

Very good and they had a good job . I like them :)

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Staff was friendly very professional the service is quick in in out within 30 min.

Staff was friendly very professional the service is quick in in out within 30 min.

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All was good, a little distrusting of any service center on weather oil filter was actually changed. I will still continue to ge ...

All was good, a little distrusting of any service center on weather oil filter was actually changed. I will still continue to get service at valvoline regardless. Customer service eas exceptional compared to othets I have used.

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I like staying inside the vehicle. It was very convenient since I have two kids.

I like staying inside the vehicle. It was very convenient since I have two kids.

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Seemed knowledgeable

Seemed knowledgeable

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I have had my car serviced before and was very satisfied with Valvolline. I went to the dealership because they had a coupon, I ...

I have had my car serviced before and was very satisfied with Valvolline. I went to the dealership because they had a coupon, I didn't qualify, I was offered a $5 discount. I asked about the waiting time without a car wash it was going to take 1hr, 75 minutes. I told them thank you but no thanks, I was going to Valvoline. I was very happy with the price and the professional service that I was given. I was only there 15 minutes. Thank you Valvoline staff.

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Friendly Communicate wellNo pressureFastNot have to get out of my van with my kids

Friendly Communicate wellNo pressureFastNot have to get out of my van with my kids

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Everyone there was so helpful and nice

Everyone there was so helpful and nice

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I love the staff at this location. They are nice and have a great sense of humor. I have been to this location three times, and ...

I love the staff at this location. They are nice and have a great sense of humor. I have been to this location three times, and even though I like Valvoline in general, I like this one the best because of the staff. This time the guy printed out everything he recommended to me- like windshield wipers, so that even though I didn't choose to buy them that day, I won't forget to get them soon.

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I was overall very satisfied with the service I received and the staff was very friendly and helpful.

I was overall very satisfied with the service I received and the staff was very friendly and helpful.

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The two employees were very nice and helpful. When we showed up for our oil change there was no wait time and they were quick to ...

The two employees were very nice and helpful. When we showed up for our oil change there was no wait time and they were quick to help us. They worked well together and the woman was very knowledgeable. The younger man did a quick, great job. We also got a pair of windshield wipers and the woman even took off $5 extra for Christmas. We have been here one time before and both times the service and quality was great. We will be returning :D

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Very efficient, highly knowledgeable staff, express service, overall safety check iof my vehicle, to ensure safety on the road!

Very efficient, highly knowledgeable staff, express service, overall safety check iof my vehicle, to ensure safety on the road!

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Efficient service. Effortless.

Efficient service. Effortless.

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Fast friendly and efficient service

Fast friendly and efficient service

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They were amazing. In and out in I believe less then 15 mins.. at least it seemed that way anyway.

They were amazing. In and out in I believe less then 15 mins.. at least it seemed that way anyway.

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The staff members were very friendly the service was very quickly completed overall great experience for first time visit

The staff members were very friendly the service was very quickly completed overall great experience for first time visit

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The customer service person was very friendly, informative and personable. Great service.

The customer service person was very friendly, informative and personable. Great service.

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Great, efficient service.

Great, efficient service.

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Staff very polite. Clearly explained each service being provided. Never a hard sale pitch made.

Staff very polite. Clearly explained each service being provided. Never a hard sale pitch made.

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Quick and honest.

Quick and honest.

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Quality and fast service

Quality and fast service

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Guys were friendly and funny...

Guys were friendly and funny...

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Very nice employees. Quick service.

Very nice employees. Quick service.

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Very fast very friendly very accurate Loved the conveniency of it Will be going back to get the rest of my services

Very fast very friendly very accurate Loved the conveniency of it Will be going back to get the rest of my services

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Great job Guys

Great job Guys

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I loved being assisted by Kat at the computer and Abel was under the hood. They both were thorough and at the same time personab ...

I loved being assisted by Kat at the computer and Abel was under the hood. They both were thorough and at the same time personable. During the interaction they both talked to me in detail about my car and also about my personal life. They were great! Friendly helpful and even joked with me. It made the transaction very pleasant. I will start going to this valvoline from now on

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Great service, quick servuce, great guys. I have been coming here for a couple years now and will continue to do so.

Great service, quick servuce, great guys. I have been coming here for a couple years now and will continue to do so.

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Customer service was exceptional!

Customer service was exceptional!

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Friendly quick service and no pressure on other services

Friendly quick service and no pressure on other services

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it was great

it was great

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I think the service was very good and the technicians were friendly and helpful. Maybe it's a subjective matter weather I was s ...

I think the service was very good and the technicians were friendly and helpful. Maybe it's a subjective matter weather I was satisfied or highly satisfied. I would return again. I use this service mostly for convenience when I am not able to take my car to my mechanic on a weekday and only need an oil change and tire rotation.

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The employees I dealt with were so friendly and courteous. That is just rare these days. They were very fast and efficient.

The employees I dealt with were so friendly and courteous. That is just rare these days. They were very fast and efficient.

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VERY FRIENDLY ,COURTEOUS,KNOWLEDGABLE AND PROFESSIONAL STAF,CHECKED EVERYTHING IN MY TRUCK IN PRACTICALLY NO TIME.EVERYTHING WEN ...

VERY FRIENDLY ,COURTEOUS,KNOWLEDGABLE AND PROFESSIONAL STAF,CHECKED EVERYTHING IN MY TRUCK IN PRACTICALLY NO TIME.EVERYTHING WENT VERY SMOOTH AND IT LOOKS LIKE I WAS DONE UNDER 10 MINUTES.WOULD VERY HIGHLY RECOMMEND THIS LOCATION AND EMPLOYEES TO MY FRIENDS.THE PESON THAT TOOK MY ORDER WAS VERY PLEASANT AND PROFESSIONAL.THANKS FOR EXCELLENT SERVICE

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Oil change seemed a little on the high side - $41.48? Lots of places do it for half that.

Oil change seemed a little on the high side - $41.48? Lots of places do it for half that.

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I noticed a small dent in my rear quarter panel and I don't know if it happened during my service or some time after. Also when ...

I noticed a small dent in my rear quarter panel and I don't know if it happened during my service or some time after. Also when they checked my air pressure my valve stem was stuck open with a small leak and resulted in me having a flat tire after I got home.

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The staff was great I was in and out very pleased.

The staff was great I was in and out very pleased.

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Fast service

Fast service

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Friendly people who seemed educated about what they were doing.

Friendly people who seemed educated about what they were doing.

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The friendly crew at this Valvoline are the best! Kathryn waited on me and she helped me with suggested fixes for my car. I'm no ...

The friendly crew at this Valvoline are the best! Kathryn waited on me and she helped me with suggested fixes for my car. I'm not car savvy so she was a great help! Valvoline is the only place I take my car to be serviced, I trust Kathryn and her team to take good care of me.

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Very good customer service

Very good customer service

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Lead tech was very couteous

Lead tech was very couteous

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They are always professional and experienced and honest

They are always professional and experienced and honest

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Technicians were very competent, job well done. No frustrating pressure to get unneeded extra services.

Technicians were very competent, job well done. No frustrating pressure to get unneeded extra services.

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Very courteous staff and very professional. Even put on wipers I had purchased elsewhere, at no charge. I will return to this lo ...

Very courteous staff and very professional. Even put on wipers I had purchased elsewhere, at no charge. I will return to this location as long as I live in the area and if I ever move, I will find the local Valvoline Oil Change and use that one.

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Staff was knowledgeable and fantastiic. Quick service once in the service station. Prices were a little high. I had a coupon for ...

Staff was knowledgeable and fantastiic. Quick service once in the service station. Prices were a little high. I had a coupon for a cheaper price somewhere else but I couldn't wait to be seen. I wish Valvoline would match competitors coupons and/or discounts. I would definitely return if prices or discounts were better.

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The employees were kind and talked with me throughout the entire process. I felt like I definitely got my money's worth during t ...

The employees were kind and talked with me throughout the entire process. I felt like I definitely got my money's worth during this visit. I was also shown my air filter and recommended that I teplace it but I didn't feel pressured to do so.

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The staff was very professional and friendly

The staff was very professional and friendly

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The staff were very helpful and friendly. I always have great service at your facilities.

The staff were very helpful and friendly. I always have great service at your facilities.

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The staff was wonderful and so efficient. I told them I was going on a road trip and they made extra precautions to make sure th ...

The staff was wonderful and so efficient. I told them I was going on a road trip and they made extra precautions to make sure the car was in good condition for a long drive. I felt like the staff genuinely cared and was attentive.

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Very polite and fast I didn't feel like I was getting taken advantage of.

Very polite and fast I didn't feel like I was getting taken advantage of.

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Fast, friendly, and efficient. Prices are higher than other oil change shops, but the quick convenience of Valvoline makes it wo ...

Fast, friendly, and efficient. Prices are higher than other oil change shops, but the quick convenience of Valvoline makes it worth it.

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This store is the best Valvoline ever.

This store is the best Valvoline ever.

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the staf was fast and friendly

the staf was fast and friendly

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fast and efficient

fast and efficient

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they check more than just the oil and oil filter and inform you of any thing that you might need now or later they are fast and ...

they check more than just the oil and oil filter and inform you of any thing that you might need now or later they are fast and efficient

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The technician that helped me out had excellent service and customer service.

The technician that helped me out had excellent service and customer service.

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The quick & easy access to having oil changed. Professionalism of the technician & explaining the process.

The quick & easy access to having oil changed. Professionalism of the technician & explaining the process.

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I always get great service there.

I always get great service there.

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Very friendly people. I had somewhere to be and they were fast and efficient

Very friendly people. I had somewhere to be and they were fast and efficient

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Gentlemen treated me kindly and warmly, especially because I am deaf and read lips. They did not make me feel handicapped. They ...

Gentlemen treated me kindly and warmly, especially because I am deaf and read lips. They did not make me feel handicapped. They took the time to explain to me. I left liking them even more.

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The guy that serviced ky car was a very good guy and he was very helpful, i will be coming back because of him.

The guy that serviced ky car was a very good guy and he was very helpful, i will be coming back because of him.

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No appointment needed. Friendly technicians and quick service.

No appointment needed. Friendly technicians and quick service.

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the price was a little much but other than that everything was fine

the price was a little much but other than that everything was fine

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The service was very professional and the customer service was top notch. I left my office to get a quick oil change and that's ...

The service was very professional and the customer service was top notch. I left my office to get a quick oil change and that's exactly what I got. I was very appreciative of the speed of service.

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Always a quick and professional

Always a quick and professional

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Pulled right in and they got to it. Very friendly staff. Everyone treats you like you are the only one there. Great experience a ...

Pulled right in and they got to it. Very friendly staff. Everyone treats you like you are the only one there. Great experience and I will be back!

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Friendly and informative.

Friendly and informative.

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Great service and fast too.

Great service and fast too.

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Drive thru experience was great!

Drive thru experience was great!

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Excellent customer service!

Excellent customer service!

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Fast, friendly service.

Fast, friendly service.

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It was quick and thorough and met all of my needs

It was quick and thorough and met all of my needs

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I could pay less at my dealership, but I have to wait about two hours to get the job done. Even though I pay more at Valvoline, ...

I could pay less at my dealership, but I have to wait about two hours to get the job done. Even though I pay more at Valvoline, I know I will be in and out faster. The vehicle inspection by the Valvoline crew seems to be more thorough than the dealer provides.

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I was on my way to school when my oil light came on. I knew I was due for a oil change, I have just been putting it off. I was s ...

I was on my way to school when my oil light came on. I knew I was due for a oil change, I have just been putting it off. I was slightly worried because I did not want to be late for school and also deal with the traffic on the 91 freeway.I was in and out within about maybe 20 minutes. It went so fast that it really seemed more like 5 minutes. No pressure and great service. I will more than likely make this my new station to get oil changes due to the convenience of the protocol put in place. Thank you!

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The guys that helped me were incredibly nice and explained everything they were doing to me.

The guys that helped me were incredibly nice and explained everything they were doing to me.

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Quick, easy, and the guys are very professional. No playing around, all business. The checks and balances system that is in plac ...

Quick, easy, and the guys are very professional. No playing around, all business. The checks and balances system that is in place is amazing. Nothing gets by them. They double check everything and you leave there knowing its right. Good feeling. I'm a customer for life if they don't change anything.

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Manager Jesse is always prompt and informative to every necessity my vehicle needs.

Manager Jesse is always prompt and informative to every necessity my vehicle needs.

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Excellent service, great price with coupon

Excellent service, great price with coupon

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The truth be told when it comes to synthetic motor oil theirs not many choices.

The truth be told when it comes to synthetic motor oil theirs not many choices.

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Gentleman that assisted me was awesome despite the fact it was hot outside and it was the end of the day he had a great attitude ...

Gentleman that assisted me was awesome despite the fact it was hot outside and it was the end of the day he had a great attitude and made me smile!

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This was the first time doing oil change on new vehicle. After talking to a few people I paid 33% more than what I should have. ...

This was the first time doing oil change on new vehicle. After talking to a few people I paid 33% more than what I should have. Several other places quoted $90 vs the $120 I paid. That cost difference is ridiculous

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Work was done fast

Work was done fast

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I needed a battery replaced (under warranty). I arrived 10-min prior to closing and the staff took care of me with a smile and ...

I needed a battery replaced (under warranty). I arrived 10-min prior to closing and the staff took care of me with a smile and a thank you. Great experience.

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Kind, courteous and professional staff. Quick service. Clean garage

Kind, courteous and professional staff. Quick service. Clean garage

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i like staying in your vehicle, first time for that

i like staying in your vehicle, first time for that

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The staff was friendly, helpful, without being overbearing and trying to push services, and even let me know where to look up co ...

The staff was friendly, helpful, without being overbearing and trying to push services, and even let me know where to look up coupons for future visits! Very happy with the staff and service.

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Pricing is not honest

Pricing is not honest

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Fast service and very clean

Fast service and very clean

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The guys were very pleasant and explained everything to me

The guys were very pleasant and explained everything to me

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Kat is very knowledgeable and friendly

Kat is very knowledgeable and friendly

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Great service l.

Great service l.

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air conditioner efficiency not checked

air conditioner efficiency not checked

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The guys that helped me were awesome as they were last time as well.They were SUPER!

The guys that helped me were awesome as they were last time as well.They were SUPER!

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I have been using the same Valvoline location for years. The staff is always friendly and professional. I'm in and out in no tim ...

I have been using the same Valvoline location for years. The staff is always friendly and professional. I'm in and out in no time and have never had an issue with the service. I would feel comfortable recommending this location to anyone. I am always looking for a good deal and especially appreciate and the $10 coupons. They keep help to me coming back.

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The service was good, not the best I have had, but good. The best service I have had at another store included a quick vacuum a ...

The service was good, not the best I have had, but good. The best service I have had at another store included a quick vacuum and wash of windows for the same price.

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Customer service was excellent . Staff very knowledgeable and friendly.

Customer service was excellent . Staff very knowledgeable and friendly.

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The staff was happy and ready to work, joked with me and showed me a difference in what my air filter should look like so I of c ...

The staff was happy and ready to work, joked with me and showed me a difference in what my air filter should look like so I of course got a new filter. However they did not make me feel uncomfortable they work well together and it was a great experience. The gentleman that helped me was very realistic and they also let me know I may have an exhaust leak no own dad works at Firestone... That says something they couldn't hear for months thank you valvoline I'll be back!

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I did not have to wait. My questions were answered completely and politely. The price was fair

I did not have to wait. My questions were answered completely and politely. The price was fair

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The ease of the service

The ease of the service

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I needed new window wipers and I had previously bought new ones but never had a chance to install them. Jesse from the Riverside ...

I needed new window wipers and I had previously bought new ones but never had a chance to install them. Jesse from the Riverside Arlington Valvoline station offered to put them on for me at no cost since I already had bought them. I was so happy and relieved because it was one less worry. Jesse and Ken were awesome technicians there; there was a third technician but I never got him name. All 3 technicians were awesome and they took care of my SUV as it were their own vehicle. I really, really liked the service and I will return as I was a new customer and I didn't know what to expect. I didn't even have to get out of my SUV while my SUV was getting serviced. Thank you for having great employees, Patrick

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Service was awesome and I only waited because I was one of four cars as soon as it opened.

Service was awesome and I only waited because I was one of four cars as soon as it opened.

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The pricing is too high..

The pricing is too high..

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Very quick and convenient and the staff seemed knowledgeable. I was in and out while waiting in my car in about 15 minutes or so ...

Very quick and convenient and the staff seemed knowledgeable. I was in and out while waiting in my car in about 15 minutes or so. The service rep even showed me a clean dipstick after refilling my oil level. I was impressed at the ease of service.

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WOULD LIKE TO GET A DISCOUNT AS A REPEAT CUSTOMER WITH OR WITHOUT A COUPON

WOULD LIKE TO GET A DISCOUNT AS A REPEAT CUSTOMER WITH OR WITHOUT A COUPON

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I like this location a lot, the people working there are always kind. I like them better than other locations close by. The se ...

I like this location a lot, the people working there are always kind. I like them better than other locations close by. The service is always quick, they tell me what is needed, recommended, but I am not pressured to purchase anything else.

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friendly knowledgeably and great service

friendly knowledgeably and great service

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When I pulled up, 3 workers were sitting outside smoking

When I pulled up, 3 workers were sitting outside smoking

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The staff had a great attitude. More people need to enjoy their jobs the way they do

The staff had a great attitude. More people need to enjoy their jobs the way they do

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First time there and they explained everything and very professional and friendly.

First time there and they explained everything and very professional and friendly.

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It was quick and easy

It was quick and easy

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I was in and out in ten minutes

I was in and out in ten minutes

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The staff was very frenzy and it was taken care of much faster than I thought it was going to be.

The staff was very frenzy and it was taken care of much faster than I thought it was going to be.

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11 minutes is all it took and top notch service great job

11 minutes is all it took and top notch service great job

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Always professional and curtious, I get both my vehicles serviced there for a few years now.

Always professional and curtious, I get both my vehicles serviced there for a few years now.

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Fast no foolishness very professional.

Fast no foolishness very professional.

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Quick, convenience of staying in my car!!!

Quick, convenience of staying in my car!!!

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Friendly and knowledgeable staff. Quick service.

Friendly and knowledgeable staff. Quick service.

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I was treated with respect and they were very polite.

I was treated with respect and they were very polite.

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The service techs did a good job, and were quick. They also gave me a discount for the coupon i forgot, so i didnt have to go ba ...

The service techs did a good job, and were quick. They also gave me a discount for the coupon i forgot, so i didnt have to go back home to get it... which i really appreciated.

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customer service and knowledge of staff. spoke clearly also.

customer service and knowledge of staff. spoke clearly also.

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While the attendant was factual and clear, it was clear it was near the end of a long day and his enthusiasm level was not tip t ...

While the attendant was factual and clear, it was clear it was near the end of a long day and his enthusiasm level was not tip top. In the past (I have gone there numerous times) the enthusiasm level was always better. Again, this was not a serious issue.

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Wonderful staff

Wonderful staff

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Very satisfied with the staff, service, and their knowledgeability. They were very helpful, pleasant, and competent

Very satisfied with the staff, service, and their knowledgeability. They were very helpful, pleasant, and competent

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I have always been treated in a courteous and respectful manner when going to your Valvoline locations, there is no pressure sa ...

I have always been treated in a courteous and respectful manner when going to your Valvoline locations, there is no pressure sales and I feel safe and comfortable having my cars oil changed there

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Because he didn't waste my time

Because he didn't waste my time

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Fast service and the service man is very friendly.

Fast service and the service man is very friendly.

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Wait time underestimated.

Wait time underestimated.

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This was my first visit. The employees were very friendly and explained what they were doing through each step. The turn aroun ...

This was my first visit. The employees were very friendly and explained what they were doing through each step. The turn around was extremely quick also.

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I actually wanted additional services that normally are communicated. But weren't offered this time.

I actually wanted additional services that normally are communicated. But weren't offered this time.

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all information was given without being asked. Needed drain cap and was told it would take a few more minutes than usual, like t ...

all information was given without being asked. Needed drain cap and was told it would take a few more minutes than usual, like that.

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I was highly satisfied with the visit due to the friendly, attentive team with whom I had the pleasure of interacting. Everyone ...

I was highly satisfied with the visit due to the friendly, attentive team with whom I had the pleasure of interacting. Everyone from soup to nuts was professional, smiled, executed their tasks with the utmost efficiency and appeared to work well together as a team (I felt like a NASCAR driver with my own pit crew).

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Recommend what I needed

Recommend what I needed

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Everyone was friendly and helpful and got me in and out with my oil change

Everyone was friendly and helpful and got me in and out with my oil change

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The guys always do a very professional job and get you in and out quickly.

The guys always do a very professional job and get you in and out quickly.

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The female associate was friendly and knowledgeable about her job. When I asked a question, she answered it without hesitation. ...

The female associate was friendly and knowledgeable about her job. When I asked a question, she answered it without hesitation. She also showed me my battery was about to go bad, so I bought a new on the spot. The male lead also knew what he was doing as I watched and heard him show another worker how to correctly replace something on the truck next to me. I had to wait longer than usual, but there were two cars being worked on when I arrived.

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Employees were nice, fast, and efficient.

Employees were nice, fast, and efficient.

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They are always very quick to get me on. They are very polite and do a good job.

They are always very quick to get me on. They are very polite and do a good job.

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great to work with.

great to work with.

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Customer service friendly fast n efficient. And the timing of the service very impressed. No waiting remaining in your car ...

Customer service friendly fast n efficient. And the timing of the service very impressed. No waiting remaining in your car while car being.serviced. My kind of customer service)er

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All went well.

All went well.

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Clerk was informative and non-pressuring. Oil check guys were thorough and professional.

Clerk was informative and non-pressuring. Oil check guys were thorough and professional.

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Your staff help me look for my wheel lock key and they found it in the trunk by the spare tire this was very helpful thank you s ...

Your staff help me look for my wheel lock key and they found it in the trunk by the spare tire this was very helpful thank you staff for a job well done...

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Great staff , very nice !!!! Prices are great .

Great staff , very nice !!!! Prices are great .

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Fast service. Friendly staff.

Fast service. Friendly staff.

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The price was slightly higher than what I would normally pay elsewhere.

The price was slightly higher than what I would normally pay elsewhere.

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There were 2 men working on my truck and another man's truck at the same time. They kept switching between us 2 customers withou ...

There were 2 men working on my truck and another man's truck at the same time. They kept switching between us 2 customers without communicating to each other. Therefore they forgot to do specific things to my truck, and I'm sure the other customer, too. This significantly prolonged the process and caused one of the men to not put enough oil in my truck. If the 2nd employee didn't check the 1sts work, my engine could've been damaged due to lack of sufficient oil.

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I appreciate that the work was done in an efficient and friendly way. I just don't get enthusiastic about an oil change.

I appreciate that the work was done in an efficient and friendly way. I just don't get enthusiastic about an oil change.

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I had a fluid leak no idea what. They took my car in and found a water system problem. I was able to get it repaired. There was ...

I had a fluid leak no idea what. They took my car in and found a water system problem. I was able to get it repaired. There was no charge but great service from the staff with care and concern. Thank you😃

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They are always so nice, and treat my old car with a lot of care, customer for life for sure

They are always so nice, and treat my old car with a lot of care, customer for life for sure

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Super nice, super service. Couldn't ask for anything more. 1st time and will be back

Super nice, super service. Couldn't ask for anything more. 1st time and will be back

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Great fast service

Great fast service

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There was only enough staff on hand to handle one vehicle at a time. My oil change took 45 minutes. I wouldn't call that "instan ...

There was only enough staff on hand to handle one vehicle at a time. My oil change took 45 minutes. I wouldn't call that "instant".

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Good team work and communication between employees.

Good team work and communication between employees.

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quick, friendly, convenient

quick, friendly, convenient

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The service was fast, efficient and very friendly.

The service was fast, efficient and very friendly.

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The service was done quickly. Everything was checked and explained well. I just feel that in general, people rely on the recomme ...

The service was done quickly. Everything was checked and explained well. I just feel that in general, people rely on the recommended mileage/time instead of looking at the fluids critically.

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Always efficient

Always efficient

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Donald; the store manager , and jesse were extremely helpful in regards to the maintenance of my vehicles. I highly recommend yo ...

Donald; the store manager , and jesse were extremely helpful in regards to the maintenance of my vehicles. I highly recommend your Valvoline site to my friends & relatives. Thank you Ramon Barajas.

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This isn't my first time doing business with you guys same service that I've gotten every time so why would I be expected to hav ...

This isn't my first time doing business with you guys same service that I've gotten every time so why would I be expected to have be more satisfied

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The staff is always helpful and professional, that's why I keep coming back.

The staff is always helpful and professional, that's why I keep coming back.

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The service is excellent. They are kind, friendly and fast. I would recommend your services to everyone I know.

The service is excellent. They are kind, friendly and fast. I would recommend your services to everyone I know.

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I have always been treated very kind and courteous there and your staff has always been professional.

I have always been treated very kind and courteous there and your staff has always been professional.

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The manager and his team helped me the most they could. The manager was so sweet and friendly. I asked A LOT of questions, and h ...

The manager and his team helped me the most they could. The manager was so sweet and friendly. I asked A LOT of questions, and he happily answered every single one. When I told him I was taking car maintenance classes next semester, he seemed genuinely happy for me. His team tackled on the difficult to remove parts in my car to do my oil change and change my air filters. I left feeling welcome back to get other things in my car fixed or maintained. I used to go to spOILed because who doesn't love free coffee, candy, and flowers for going by? Don't get me wrong, I still love spOILed, they're nice, quick, and affordable. However, there's something about being able to sit in your car and watch the magic unfold before your eyes. I honestly would come back here for customer service alone. Thank you Valvoline for making my experience unforgettable.

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My request for the service that I wanted was handle in a timely matter. They did a quick check and whole staff communicated resp ...

My request for the service that I wanted was handle in a timely matter. They did a quick check and whole staff communicated respectfully to each other.

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I enjoyed not having to wait and not having to leave my car for service. I appreciated the diagnostic and preventive approach t ...

I enjoyed not having to wait and not having to leave my car for service. I appreciated the diagnostic and preventive approach to assisting the customer with future car maintenance as well

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Fast and complete.

Fast and complete.

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I knew all I needed was a new battery, and that is exactly what I got. Fluid levels and other checks were made, but there was no ...

I knew all I needed was a new battery, and that is exactly what I got. Fluid levels and other checks were made, but there was no sales pitch for additional services. I purchased my previous battery at this location. Its warranty was for 2 years, it lasted for 3 years and 2 months!... so I went back!

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This was my first time taking my car to someone for these services.. Everything was explained to me through out the whole proces ...

This was my first time taking my car to someone for these services.. Everything was explained to me through out the whole process.. The gentlemen were very professional and were able to service my car very quickly.

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Always fast and efficient. Love coming here

Always fast and efficient. Love coming here

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I am always treated with the upmost respect, your staff has always been kind, courteous, knowledgeable and professional

I am always treated with the upmost respect, your staff has always been kind, courteous, knowledgeable and professional

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Very friendly and professional people.

Very friendly and professional people.

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The service technician was excellent!

The service technician was excellent!

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Fast service...i

Fast service...i

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The workers were very courteous and explained what they were doing. They respected my choices. The work was completed in a ver ...

The workers were very courteous and explained what they were doing. They respected my choices. The work was completed in a very timely manner and I was on my way.

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Price changed upward when I presented a coupon. I was told that I would get an email receipt. I still have not. When will I g ...

Price changed upward when I presented a coupon. I was told that I would get an email receipt. I still have not. When will I get my receipt?

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The service here is excellent and you can't beat a 10-15 minute oil change! My one and only gripe is the price. $42 for an oil c ...

The service here is excellent and you can't beat a 10-15 minute oil change! My one and only gripe is the price. $42 for an oil change?? I know it's quick and we're paying for some convenience, but $42 is a lot for an oil change. The only reason I go is with a $10 off coupon. I can justify $33 for the sole fact I'm in and out in an uber timely manner. Other than that, the staff is great and I trust the job was done right.

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The service men were friendly and knowledgeable. Answered all my questions. They were both outstanding employees and deserve awa ...

The service men were friendly and knowledgeable. Answered all my questions. They were both outstanding employees and deserve awards. your company is lucky to have them.

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It was quick, easy and a pleasant experience, customer service was excellent

It was quick, easy and a pleasant experience, customer service was excellent

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They do a good job and are fast.

They do a good job and are fast.

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Everyone was very friendly and the staff got me in and out in a very timely fashion. It was winderful!

Everyone was very friendly and the staff got me in and out in a very timely fashion. It was winderful!

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In and out in less than 10 min

In and out in less than 10 min

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Friendly staff...even my daughter likes to go watch..service is fun fast and handle all my car needs...luv it...i live in anothe ...

Friendly staff...even my daughter likes to go watch..service is fun fast and handle all my car needs...luv it...i live in another area..but drive to your arlington place just for their service..thank u

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Products were offered and explained but not forced. Team works well and seem happy with their jobs and make the customer feel v ...

Products were offered and explained but not forced. Team works well and seem happy with their jobs and make the customer feel valued.

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Great customer service. Fast! Always satisfied and and they know me and my car. I love going here to this location. I always fee ...

Great customer service. Fast! Always satisfied and and they know me and my car. I love going here to this location. I always feel like I'm not getting taken advantage of like other places.

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Price was higher then expected

Price was higher then expected

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Friendly, efficient, courteous and knowledgeable staff

Friendly, efficient, courteous and knowledgeable staff

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The staff was professional, friendly and quick. I would recommend them to anyone. I wouldn't mind a little more discount, with c ...

The staff was professional, friendly and quick. I would recommend them to anyone. I wouldn't mind a little more discount, with coupon, for my regular oil change though.

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The staff was very knowledgable and the service was done quickly.

The staff was very knowledgable and the service was done quickly.

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This was my first time visiting Valvoline Oil Change. At this time, I'm only going to mention I am satisfied for now. :)

This was my first time visiting Valvoline Oil Change. At this time, I'm only going to mention I am satisfied for now. :)

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The mechanics were friendly and quick.

The mechanics were friendly and quick.

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customer service was top notch!

customer service was top notch!

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Prompt service excellent employees

Prompt service excellent employees

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I pulled in because of a warning light about my tires, and I was far from home. They filled and checked out my tires, topped off ...

I pulled in because of a warning light about my tires, and I was far from home. They filled and checked out my tires, topped off my oil, and assured me the car was fine to drive. They were so wonderful to this old Grandma, and I'll be back! Deepest thanks!

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Friendly and I feel a good deal. Very quick.

Friendly and I feel a good deal. Very quick.

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fast service great staff

fast service great staff

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The staff was very professional and down to earth. I didn't feel pressured to purchase more than I wanted at any point. They l ...

The staff was very professional and down to earth. I didn't feel pressured to purchase more than I wanted at any point. They let me know what condition my oil filter was in and accepted my Yelp coupon to make it more budget friendly for my bank account. The staff at the Arlington location in Riverside, California are awesome!

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very satisfied with the service and over all every one was very friendly and clear

very satisfied with the service and over all every one was very friendly and clear

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Very friendly staff, in and out quickly, very knowledgable but not pushy. Very good experience

Very friendly staff, in and out quickly, very knowledgable but not pushy. Very good experience

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Always fast and friendly

Always fast and friendly

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Amazing

Amazing

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Promptness and friendlyness

Promptness and friendlyness

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I was charged additional items I was not informed of when I purchased my Groupon payment.

I was charged additional items I was not informed of when I purchased my Groupon payment.

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Everything was good

Everything was good

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I called the location I was going to and asked for the cost of an oil change for my 2015 Mazda CX-5. I was quoted $39.95, which ...

I called the location I was going to and asked for the cost of an oil change for my 2015 Mazda CX-5. I was quoted $39.95, which is less than my usual place. I arrived and the $39.95 was not avail. for my car. It ended up costing me more than from my dealership for the same work. I felt that it was a bait & switch situation and will not return in the future.

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Good service and friendly patient attendants. I will recommend to a friend.

Good service and friendly patient attendants. I will recommend to a friend.

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The price for synthetic oil is far too high. The cost of synthetic oil may be double the cost of standard oil but the labor is t ...

The price for synthetic oil is far too high. The cost of synthetic oil may be double the cost of standard oil but the labor is the same yet valvoline charges more than double.

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Great staff and Donald and Daniel and Raymond were great and they always know what there doing!!!

Great staff and Donald and Daniel and Raymond were great and they always know what there doing!!!

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price is a little high

price is a little high

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Great staff!

Great staff!

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Daniel was very friendly and thorough, as was the other gentleman (did not catch his name). The process was speedy and efficient ...

Daniel was very friendly and thorough, as was the other gentleman (did not catch his name). The process was speedy and efficient as usual. I will continue to come here on a regular basis.

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The entire crew was wonderful. Raymond, Jose and the other employee whose name I don't recall were friendly, efficient and very ...

The entire crew was wonderful. Raymond, Jose and the other employee whose name I don't recall were friendly, efficient and very professional. Great bunch of guys there on this day, i will only go to this store every time i do I am very satisfied.

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The staff were very professional. The best is that I didn't have to wait a long time like in other places

The staff were very professional. The best is that I didn't have to wait a long time like in other places

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Very friendly staff...answered and explained everything i wanted to know.....left.feeling.my car was taken care of right :-) :-)

Very friendly staff...answered and explained everything i wanted to know.....left.feeling.my car was taken care of right :-) :-)

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No wait and always greeted with the best of manners.

No wait and always greeted with the best of manners.

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I overheard the mechanics talking about someone who needed a battery. they were willing to go to help that driver and deliver t ...

I overheard the mechanics talking about someone who needed a battery. they were willing to go to help that driver and deliver the battery to get the vehicle going. Their conversation was without complaint, they really sounded concerned for the stranded driver. These are not just good workers but good people as well.

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They are very friendly and know their stuff. They jumped right on it and got it done.

They are very friendly and know their stuff. They jumped right on it and got it done.

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It was quick, the technicians were friendly, and it was all about the oil change, nothing more.

It was quick, the technicians were friendly, and it was all about the oil change, nothing more.

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The employees did a fine job..... I was satisified.

The employees did a fine job..... I was satisified.

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Service was completed promptly and professionally

Service was completed promptly and professionally

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I was in and out in less time than the tech told me it would be.

I was in and out in less time than the tech told me it would be.

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The Manager working was great and helpful!

The Manager working was great and helpful!

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Quick convenient service and friendly staff

Quick convenient service and friendly staff

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Great seevice

Great seevice

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It was fast service loved it

It was fast service loved it

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Fast, Friendly, Non-pressuring service

Fast, Friendly, Non-pressuring service

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This was my first visit and the staff at Valvioline quickly changed my oil and were completely courteous and friendly in the pro ...

This was my first visit and the staff at Valvioline quickly changed my oil and were completely courteous and friendly in the process. My oil change took approximately 15 minutes.

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Its a great service to be able to drive in and stay in vehicle while oil is changed

Its a great service to be able to drive in and stay in vehicle while oil is changed

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Quick and pleasant experience

Quick and pleasant experience

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somewhat of a wait

somewhat of a wait

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I was pleased with the level of of service and efficiency. I found there recommendations truthful, not like other places I've be ...

I was pleased with the level of of service and efficiency. I found there recommendations truthful, not like other places I've been too.

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Customer Service Rep was very helpful and knowledgeable. Team worked well together.

Customer Service Rep was very helpful and knowledgeable. Team worked well together.

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The staff was professional and friendly. They serviced my vehicle quickly.

The staff was professional and friendly. They serviced my vehicle quickly.

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Very quick competent service. They did not try to pressure me at all. As a matter of fact, when they asked if I want to replac ...

Very quick competent service. They did not try to pressure me at all. As a matter of fact, when they asked if I want to replace the wipers, I told them that I have new ones in the back of vehicle. They offered to put them on. Very courteous.

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The service guys were awesome and amazing they were efficient and friendly and they have excellent customer service

The service guys were awesome and amazing they were efficient and friendly and they have excellent customer service

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The guys were friendly, quick and very helpful and I will be returning.

The guys were friendly, quick and very helpful and I will be returning.

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$65 was a little high for the cheapest oil option.

$65 was a little high for the cheapest oil option.

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The people were great.

The people were great.

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The customer service was excellent and the service was quick.

The customer service was excellent and the service was quick.

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The two employees were fast, efficient, courteous, knowledgeable, and they didn't pressure me on anything. They explained eve ...

The two employees were fast, efficient, courteous, knowledgeable, and they didn't pressure me on anything. They explained everything and gave me an over-view of where my car was at the end of the time (and they were happy to take my coupon). It couldn't have been better. I've been to my dealership before, but I am going to stay with Valvoline because of this most-excellent experience.

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service was prompt and the service men were very helpful with any questions I had.

service was prompt and the service men were very helpful with any questions I had.

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The service was great! They are always nice and honest. They give me exactly what is needed and if there are recommendations the ...

The service was great! They are always nice and honest. They give me exactly what is needed and if there are recommendations they explain in detail. I highly recommend this location and while in California, I will only use this location for my car servicing.

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Fast, reliable, convenient

Fast, reliable, convenient

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Highly satisfied is a subjective term. If i am to compare the concept of high satisfaction to other points in my life that are i ...

Highly satisfied is a subjective term. If i am to compare the concept of high satisfaction to other points in my life that are indeed satisfying and life affirming, having my oil changed is never going to rate that high. I do, and have for the last three years, return to the same shop to have my oil changes because they have always done a good job.

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Great personnel attention to each customer

Great personnel attention to each customer

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the staff was kind and knowledgable, the service was thorough and quick

the staff was kind and knowledgable, the service was thorough and quick

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Very fast and efficient. And friendly too!

Very fast and efficient. And friendly too!

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Great all around service, speedy service as well!

Great all around service, speedy service as well!

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I am always greeted by friendly members. I liked the way the team member made conversation while anotber team member checked my ...

I am always greeted by friendly members. I liked the way the team member made conversation while anotber team member checked my oil. Thank you for being. So courteousr

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I always choose Valvoline - the attendants are nice and know their services, plus I am hardly ever there for more than 20 minute ...

I always choose Valvoline - the attendants are nice and know their services, plus I am hardly ever there for more than 20 minutes! Would definitely recommend Valvoline!

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Very good at what they do

Very good at what they do

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I like how quickly I get and out

I like how quickly I get and out

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they are always fast and friendly

they are always fast and friendly

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Existing coolant not changed out.

Existing coolant not changed out.

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It was warm in the service center and smells of fumes. It might be cause I am pregnant and a little more sensitive right now.

It was warm in the service center and smells of fumes. It might be cause I am pregnant and a little more sensitive right now.

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Everyone was very pleasant and in good humor but not silly. They were very courteous and their approach was very satisfactory.

Everyone was very pleasant and in good humor but not silly. They were very courteous and their approach was very satisfactory.

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Why is it that the price for a oil change is $15 higher than my dealer which also uses valvoline oil? It was too late to go to m ...

Why is it that the price for a oil change is $15 higher than my dealer which also uses valvoline oil? It was too late to go to my dealer so I paid the much higher price. Going to the dealer from now on, plus they wash and vacuum!!!!!

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I have been visiting this valvoline for years now and I've never been disappointed! Staff is always friendly and service is alwa ...

I have been visiting this valvoline for years now and I've never been disappointed! Staff is always friendly and service is always fast and affordable with my coupons ! As a bonus, the gentleman who I believe is the manager with glasses, always smells good! As a women it's nice to not have a stinky man leaning into your window :) great service from start to finish!!!!

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Great service and all the employees working there where kind fast and respectful.

Great service and all the employees working there where kind fast and respectful.

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The oil filter was an additional cost not included in the oil change which was a crazy cost of 41.00 dollars. I was not aware ...

The oil filter was an additional cost not included in the oil change which was a crazy cost of 41.00 dollars. I was not aware that was separate.

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Pleasant technicians. Job done quickly. Efficiently. Thoroughly. Professionally!

Pleasant technicians. Job done quickly. Efficiently. Thoroughly. Professionally!

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entire staff provided great customer service and extremely attentive to our needs.

entire staff provided great customer service and extremely attentive to our needs.

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I wish there were more discounts for my type of oil service.

I wish there were more discounts for my type of oil service.

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Service was fast and friendly.

Service was fast and friendly.

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Price of other services to high

Price of other services to high

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Knowledgeable staff, friendly, and offer suggestions. Prompt service with a smile

Knowledgeable staff, friendly, and offer suggestions. Prompt service with a smile

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They are always very welcoming and they remember you from your previous visit

They are always very welcoming and they remember you from your previous visit

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Everyone is so nice

Everyone is so nice

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The push to sell other services when I already asked for just an oil change, your company goes by mileage on a car to determine ...

The push to sell other services when I already asked for just an oil change, your company goes by mileage on a car to determine if anything else needs to be done on the vehicle regardless if the owner of the vehicle has already had those things done. I find it annoying to have to say no and yet I realize that they are just making there customers aware of any other maintenance services need to be done on your car. I personally quit going to jiffy lube for this reason, at least your company does not push to hard to sell something that has already been done. if you somehow had a car fax or something to go by would be nice and then the people who work for you would not have to bring up things like your transmission needs to be serviced according to the mileage on the car when I know for a fact and a car fax shows it was done less than 8,000 miles prior.

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Because they did not try to tell me you also need this done to your car. I came in for a oil change and that is what they did fo ...

Because they did not try to tell me you also need this done to your car. I came in for a oil change and that is what they did for me. I had the option of getting something else done but it was not pushed on me. Very satisfied with the service. They were all professional and did a great job.

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Fast, Friendly service in less time than I figured it would take

Fast, Friendly service in less time than I figured it would take

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It only took about 10 to 15 min. I like that !!!

It only took about 10 to 15 min. I like that !!!

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Fast friendly

Fast friendly

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Satisfied is not a bad thing

Satisfied is not a bad thing

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Fast, convenient

Fast, convenient

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I really appreciated not being upsold as well as the quick service... I do have to say though that I will probably go back to my ...

I really appreciated not being upsold as well as the quick service... I do have to say though that I will probably go back to my dealership next time because of the pricing.. Honda charges $25 approx for my o-22 weight oil as where your options were $69 or $89 which is highly unreasonable if the dealership who traditionally charges more is charging so much less!

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Been going here for a while. Always treated great.

Been going here for a while. Always treated great.

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Service was excellent.Price is too high.

Service was excellent.Price is too high.

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Love this place!!! Won't trust anyone else with my vehicles that carry precious cargo!!

Love this place!!! Won't trust anyone else with my vehicles that carry precious cargo!!

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The guys were courteous. The price was a little high although we were given a discount. The time it took was what was told. Expl ...

The guys were courteous. The price was a little high although we were given a discount. The time it took was what was told. Explanantions were given.

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I had a pleasant experience. Low pressure salesman but very informative.

I had a pleasant experience. Low pressure salesman but very informative.

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no pressure sales and they took care of what needed to be done

no pressure sales and they took care of what needed to be done

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I can pull up and receive a quality oil change and be on my way within 20-30 mins

I can pull up and receive a quality oil change and be on my way within 20-30 mins

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The technicians were friendly and knowledgeable.

The technicians were friendly and knowledgeable.

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The fact that it is a drive thru service that allows the customer to remain in the car while everything is taking place. You ca ...

The fact that it is a drive thru service that allows the customer to remain in the car while everything is taking place. You can hear as the service is being completed - the comments of the workers, their knowledge, etc.

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