Welcome. The San Clemente Valvoline Instant Oil Change is located approximately .4 miles east of Outlets at San Clemente near the intersection of Pico Avenue and 5 Freeway next to Denny's. Stephen Powers, Manager
1215 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
In observance of Easter, Valvoline Instant Oil Change will be closed Sunday, April 21st.
Save now with these great offers.
Select Preventive Maintenance Services
Offer Details
Includes Transmission, Gearbox or Radiator Services only.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Paula R
The crew was fast, efficient and friendly and my car is running well
The crew was fast, efficient and friendly and my car is running well
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Sue
Knowledgeable and friendly staff, prompt service, convenient location
Knowledgeable and friendly staff, prompt service, convenient location
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Mme
Fast friendly service, every time.
Fast friendly service, every time.
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Janis Cram
Clean & looked like a well kept facility. Efficient , polite staff . Explained things in such away that I could understand ,such ...
Clean & looked like a well kept facility. Efficient , polite staff . Explained things in such away that I could understand ,such as showing me the battery test results which clearly showed I needed a new Battery . Helping me feel comfortable to the decision to have them install & purchase a new one . Same thing when they showed me the filters .
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Alyssa Z
Great people, great service and super quick.
Great people, great service and super quick.
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sglsc
The staff was very helpful and knowledgeable
The staff was very helpful and knowledgeable
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Joe Blow
Not quite as bad as it used to be, but the sales pitch for overpriced and unnecessary extras is always annoying.
Not quite as bad as it used to be, but the sales pitch for overpriced and unnecessary extras is always annoying.
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Carlito B
Great service!
Great service!
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Jen n
Quickest most pleasant oil change experience
Quickest most pleasant oil change experience
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Willie W
It was all good!!
It was all good!!
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Oil Barron
It was fast and they didn't jerk me around with upgrades.
It was fast and they didn't jerk me around with upgrades.
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PAmelB, Glendora, CA
The technicians were very fast and knowledgeable also helpful with the vehicle
The technicians were very fast and knowledgeable also helpful with the vehicle
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Dan
Price to high
Price to high
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Ryan S.
The service is so fast and the staff is extremely courteous and friendly. I have used this service multiple times before and eve ...
The service is so fast and the staff is extremely courteous and friendly. I have used this service multiple times before and every time I leave very satisfied with my service.
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SeanDon949
all good but a bit expensive for a simple oil change
all good but a bit expensive for a simple oil change
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MicheleP
The staff is always friendly and courteous. Although they may recommend extra services, they are not pushy about it. I'm always ...
The staff is always friendly and courteous. Although they may recommend extra services, they are not pushy about it. I'm always in and out within 15-20 mins. I'll never go anywhere else!
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Lewis J.
The individuals that worked on my car were knowledgeable and very good at sharing that knowledge so I felt like I was making an ...
The individuals that worked on my car were knowledgeable and very good at sharing that knowledge so I felt like I was making an informed decision. They did not pressure services but rather advised. They worked diligently and informed me at any decision point of the options. They were all experts in their craft and performed as such.
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AB
Got in quickly. Team was friendly and efficient.
Got in quickly. Team was friendly and efficient.
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John S
In and out in ten minutes.Used the 15% off coupon.
In and out in ten minutes.Used the 15% off coupon.
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Acg
The representative was extremely friendly and helpful, didn’t push anything too hard. He even suggested the cheaper oil change. ...
The representative was extremely friendly and helpful, didn’t push anything too hard. He even suggested the cheaper oil change. He was nice when I wasn’t sure about the extra services and told me which ones they were so I could do a little research on my own. There were a couple cute workers too, so that made it easier... very fast service, i didn’t even have to wait to pull in. Will be coming back as long as the price stays competitive.
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Teri W
Everyone on the staff was welcoming, courteous and explained things very well
Everyone on the staff was welcoming, courteous and explained things very well
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Andy G
Friendly staff at this particular site. Extremely Scary staff member at your Doheny Site.
Friendly staff at this particular site. Extremely Scary staff member at your Doheny Site.
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Marcos P.
no complaints
no complaints
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Anonymous
Very quick and efficient service
Very quick and efficient service
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Russ W
Great Manager, Good job from my technician " James " !
Great Manager, Good job from my technician " James " !
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Leo
Always thorough and quick.
Always thorough and quick.
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Anna B
Amazing and quick service. All employees were very kind and patient. Especially with all the questions I had. Thank you!
Amazing and quick service. All employees were very kind and patient. Especially with all the questions I had. Thank you!
MORE
Very picky customer
Staff was professional, courteous, knowledgeable and thorough.Honestly, they always are that’s why I alway come back.Keep up the ...
Staff was professional, courteous, knowledgeable and thorough.Honestly, they always are that’s why I alway come back.Keep up the good work.
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Tennis bum
Just routine
Just routine
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Kyle D
Friendly service, quick and easy, never had to exit my vehicle
Friendly service, quick and easy, never had to exit my vehicle
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Steve
fast courteous professional
fast courteous professional
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Bill L
Staff was fast and friendly. "Team " effort to perform safety check (lights, tires etc.) with my participation in an excellent m ...
Staff was fast and friendly. "Team " effort to perform safety check (lights, tires etc.) with my participation in an excellent method to gain my trust.
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Michelle F
I’ve been to a few Valvoline’s all over but this was my first time at this location. My favorite one now. I felt the guys were h ...
I’ve been to a few Valvoline’s all over but this was my first time at this location. My favorite one now. I felt the guys were honest with their recommendations which I appreciate because I don’t have the money to spend on unnecessary things. Overall friendly great customer service. Thank you!
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Rich S.
Friendly, fast, efficient service plus they let me use a coupon twice as I brought 2 cars to in that day.
Friendly, fast, efficient service plus they let me use a coupon twice as I brought 2 cars to in that day.
MORE
Shmaah
I noticed on the invoice on the techs computer it was noted that there was a small oil leak, yet nobody informed me at all. I v ...
I noticed on the invoice on the techs computer it was noted that there was a small oil leak, yet nobody informed me at all. I very well could have read that incorrectly or maybe it was an old note, still a bit concerning. Overall it’s a great place and I will return.
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Jeff
Fast, easy to get to, don’t try to sell everything, and very nice
Fast, easy to get to, don’t try to sell everything, and very nice
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Renee B.
I was in and out so quickly that I wasn't sure it was actually completed.Very professional staff.
I was in and out so quickly that I wasn't sure it was actually completed.Very professional staff.
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Terry L.
I always receive great ~ knowledgeable ~ polite and fabulous undivided attention from the moment I arrive with my vehicle ~ unti ...
I always receive great ~ knowledgeable ~ polite and fabulous undivided attention from the moment I arrive with my vehicle ~ until my service is completed. One of the best fines ever when I ran across Valvoline years ago!! I share with others often about my positive experience!!!Thank you Valvoline!!!
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Brad W.
People were friendly and no pressure for additional services.
People were friendly and no pressure for additional services.
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DK
I been going to the San Clemente Location, because of the great and friendly service. They do a wonderful job and never had any ...
I been going to the San Clemente Location, because of the great and friendly service. They do a wonderful job and never had any issues.
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LarissaY
The full synthetic priceing is a bit high
The full synthetic priceing is a bit high
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McLuvin
Felt pressured to buy more service
Felt pressured to buy more service
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Idania c.
Por su servicio y el tiempo que brindan para checar mi carro
Por su servicio y el tiempo que brindan para checar mi carro
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Dean
So quick and efficient. Also they put in a oil additive for me that I purchased elsewhere.
So quick and efficient. Also they put in a oil additive for me that I purchased elsewhere.
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Sanclementemom
The guys usually reset my oil life indicator back to 100% and this time they forgot so I am having to figure it out. Just the li ...
The guys usually reset my oil life indicator back to 100% and this time they forgot so I am having to figure it out. Just the little things between highly satisfied and satisfied.
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JM
Price is way to high for 10.4 quarts of oil. That’s not competitive pricing. That was very exspensive.
Price is way to high for 10.4 quarts of oil. That’s not competitive pricing. That was very exspensive.
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Meemaw
For all the reasons I checked "highly satisfied" on this survey. The guys were friendly, knowledgeable, efficient and didn't foo ...
For all the reasons I checked "highly satisfied" on this survey. The guys were friendly, knowledgeable, efficient and didn't fool around which made me feel like I was in the right place. I've been using Valvoline for years at this same location and have no reason to switch.
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LynnJ
I was not advised of the charge for the oil change. It was higher than I expected
I was not advised of the charge for the oil change. It was higher than I expected
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EdH
Quick service, very thorough.
Quick service, very thorough.
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Heidi L
Staff was friendly, fast, and efficient. I usually dread getting an oil change as it’s lengthy and I have two young children. Va ...
Staff was friendly, fast, and efficient. I usually dread getting an oil change as it’s lengthy and I have two young children. Valvoline changed my opinion about the process.
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M Hayner
Great service and how quick it was
Great service and how quick it was
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Pamela B., Glendora, CA
All the Gentlemen helping we were very friendly and knowledgeable. The worked quickly for my oil change and offered tire rotati ...
All the Gentlemen helping we were very friendly and knowledgeable. The worked quickly for my oil change and offered tire rotation, which I greatly needed. I will definitely come back to this location and drive the 60 miles to do so.
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BigJugDaddy69
I got exactly what I was looking for, but nothing about the service stood out as highly satisfying. This valvoline was the same ...
I got exactly what I was looking for, but nothing about the service stood out as highly satisfying. This valvoline was the same as others that I have been to and is perfectly fine.
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MikeMc
Good service quick
Good service quick
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Bill
I always compare cost at Valvoline with changing the oil myself as I used to.
I always compare cost at Valvoline with changing the oil myself as I used to.
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Steve P
The service that I receive is customer service oriented, clean, thorough and friendly.
The service that I receive is customer service oriented, clean, thorough and friendly.
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KLA
All of the above answers in this survey indicates how satisfied I am
All of the above answers in this survey indicates how satisfied I am
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Bob
Too much up selling
Too much up selling
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js77
Staff were courteous, respectful and professional in their performance. They seemed knowledgeable about the needs of my vehicle ...
Staff were courteous, respectful and professional in their performance. They seemed knowledgeable about the needs of my vehicle without being overly persuasive about presenting new equipment items. I have visited this site before and received the same level of service.
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Madelyn j
I had a marine veteran help and he understood the stress my family has been under, as we are a military family. They were so fas ...
I had a marine veteran help and he understood the stress my family has been under, as we are a military family. They were so fast and efficient, and knew I had twin babies in the car that were getting fussy. I don’t know how I’d get car maintained done if it wasn’t for Valvoline. Also, the coupons or military discount make it affordable. Thank you so much
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AmandaC
I love that I was given recommendations of what to have done on my car, but not an ounce of pressure to do it right then and the ...
I love that I was given recommendations of what to have done on my car, but not an ounce of pressure to do it right then and there. They just informed me on what they suggested and why and then left it totally up to me. That is probably the thing I love most about Valvoline is the honesty. The shop I used to go to once tried to charge me $1000 for an AC fix that I ended up fixing myself with a $6 part. I don’t feel like that would ever happen here at Valvoline. You guys are awesome thank you!
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RD
Always a great experience at the pico location.
Always a great experience at the pico location.
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S Wilson
It’s an oil change. I was satisfied I can definitely get a cheaper service somewhere else. Air filter needed replacement for 25. ...
It’s an oil change. I was satisfied I can definitely get a cheaper service somewhere else. Air filter needed replacement for 25.00. I can get a fram filter for 12.00 so I think the mark up is high. Having my own service business I realize you have to make a profit but the mark up on filters is a bit high
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Eman
The young man that handled the process
The young man that handled the process
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Deebo
Good staff
Good staff
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Andre
It felt as if I were in the pits at nascar. It was very quick they got me in and out all while provideding friendly and quality ...
It felt as if I were in the pits at nascar. It was very quick they got me in and out all while provideding friendly and quality service
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San Clemente Surf Dude
all was good thanks
all was good thanks
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CY
Pricing was too high for a simple oil change. Did not include tire tread check.Recommendations for tire rotation given based on ...
Pricing was too high for a simple oil change. Did not include tire tread check.Recommendations for tire rotation given based on car model and mileage instead of my specific vehicleForgot to reset oil change warning light
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Chevy Volt 2017
I dealt with 3 different men during the visit and all were clean, helpful, intelligent and respectful.
I dealt with 3 different men during the visit and all were clean, helpful, intelligent and respectful.
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Andrea A B
It was fast and efficient, I think the price for the service was fair
It was fast and efficient, I think the price for the service was fair
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HappyFord
Reliable and quality work. What more could someone ask for.
Reliable and quality work. What more could someone ask for.
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Gus
They where very fast, professional, and thorough!
They where very fast, professional, and thorough!
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Indy500
I own the Always Inn Bed & Breakfast in downtown San Clemente and have been bringing my automobiles to this Valvoline for years. ...
I own the Always Inn Bed & Breakfast in downtown San Clemente and have been bringing my automobiles to this Valvoline for years. Highly recommend it to my friends, neighbors and guests.
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Caren W
I like the convenience of this location. There was a steady crew working there that I got to know and trust and they knew my ca ...
I like the convenience of this location. There was a steady crew working there that I got to know and trust and they knew my car. There been a few personnel changes and I'm feeling out the new crew. They seem to be ok. I'll see if they are the same team when I return for oil change.
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Anonymous
I was only camper in the shop..nice to have tires checked also headlights, turn lights, front and rear, incl back up lights..rad ...
I was only camper in the shop..nice to have tires checked also headlights, turn lights, front and rear, incl back up lights..radiator checked for water, trans checked, and all the other stuff you guys do...
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Cal
Very proffessional and knowledgeable
Very proffessional and knowledgeable
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hoopster
quick and efficient
quick and efficient
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kim r.
the men helping me were nice and i believe were honest. this has been my second time at this valvoline, and both times were good ...
the men helping me were nice and i believe were honest. this has been my second time at this valvoline, and both times were good experiences.
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mikaela
The person who administered my oil change was very condescending and it was an entirely bad experience. Of course it is always u ...
The person who administered my oil change was very condescending and it was an entirely bad experience. Of course it is always uncomfortable having any kind of car repair or maintenance as a woman, but this person in particular treated me like a child. Amongst other things, he told me I should get my air filter changed when it was basically new already, so I politely declined. When he handed me my invoice he told me he didn’t tell me about the other services they offer because I “didn’t seem interested” but that “I may suddenly be interested when I’m broken down on the side of the road.” Then when I asked for him to turn off the maintenance required light, he gave me a lecture about how “the magic genie light is important and I shouldn’t ignore it or bad things will happen. It’s not like an Instagram like button.” I have gone to valvoline to get my oil change many times before and never had such a patronizing experience. All I’m asking for is to be treated fairly when I get my oil changed.
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Kareng
Quick and friendly service.
Quick and friendly service.
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Andrew Ciders
It was fast. They checked all of my tire pressures which was great. I normally change my own oil and it costs me around $30. I d ...
It was fast. They checked all of my tire pressures which was great. I normally change my own oil and it costs me around $30. I didnt mind paying $49 because it was so convenient. I loved how they shower me my dipstick after they were done.
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Nancy Drew
I usually use the car’s dealership because I know I’ll get a thorough inspection. You were just as thorough without the wait. Th ...
I usually use the car’s dealership because I know I’ll get a thorough inspection. You were just as thorough without the wait. Thanks!
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Ben
Always quick, efficient, and great will follow up maintenance recommendations.
Always quick, efficient, and great will follow up maintenance recommendations.
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GeorgeK
Very efficient, courteous and not pushy to sell.
Very efficient, courteous and not pushy to sell.
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Michael
I told them at the start that I didn't want an air filter so that saved the guy trying to sell me an 8 dollar air filter for 30 ...
I told them at the start that I didn't want an air filter so that saved the guy trying to sell me an 8 dollar air filter for 30 dollars.
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Chris P.
they did a good job!
they did a good job!
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RVS
Usually, the tech is friendly and explains everything clearly. This time, I felt like cattle while the tech just went through th ...
Usually, the tech is friendly and explains everything clearly. This time, I felt like cattle while the tech just went through the motions. I did not like how tossed part of the engine cover onto my fender, and he recklessly removed the round clips to remove panels. He told me the charges, but did not show me the invoice this time.
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Basagora
It was fast. I did not have to get out of the car. The staff was friendly and courteous.
It was fast. I did not have to get out of the car. The staff was friendly and courteous.
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Happy Valvoline Customer
Provided the needed transmission oil change in a timely and professional manner.
Provided the needed transmission oil change in a timely and professional manner.
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Robert R.
Your team did a great job of getting my oil changed and tires rotated in a speedy manner.
Your team did a great job of getting my oil changed and tires rotated in a speedy manner.
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a7dk
The service representative was great and everything happened very quickly. I would be more likely to visit this particular locat ...
The service representative was great and everything happened very quickly. I would be more likely to visit this particular location in the future if it was closer to where I live.
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Anonymous
In and out very quickly.
In and out very quickly.
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Daisy
I am always very satisfied with the service I receive, but this visit went particularly well. The technicians listened to me and ...
I am always very satisfied with the service I receive, but this visit went particularly well. The technicians listened to me and helped solve my chronic windshield wiper problem, that others have been unsuccessful with.
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Anonymous
Expensive compared to other companies who do the exact same type of service.
Expensive compared to other companies who do the exact same type of service.
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Erica
I've had my oil changed at this Valvoline location since i moved to the area 5 years ago and I have always had good service. The ...
I've had my oil changed at this Valvoline location since i moved to the area 5 years ago and I have always had good service. The employees have good attitudes, they don't treat you like you're stupid when you aren't familiar with something and when they recommend services I do not feel pressured. I also appreciate that I always get a coupon, so I get some sort of discount on my service.
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Noelle R.
The only thing that is not highly satisfying is the cost of the visit.
The only thing that is not highly satisfying is the cost of the visit.
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Dan
excellent
excellent
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Caroline D
The crew were respectful and polite. They made sure I understood what was happening and what I needed. I appreciate that as some ...
The crew were respectful and polite. They made sure I understood what was happening and what I needed. I appreciate that as someone who isn’t as familiar with cars.
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Rachel M
great customer service, very fast service
great customer service, very fast service
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Richard R
'Twas all that one should expect, they did their job efficiently and timely.
'Twas all that one should expect, they did their job efficiently and timely.
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BrendaB
I had to wait to be helped, it wasn’t something I was upset about, but it wasn’t instant. Overall I am satisfied.
I had to wait to be helped, it wasn’t something I was upset about, but it wasn’t instant. Overall I am satisfied.
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Mason
Staff was very informative and helpful. Extremely knowledgeable and friendly.
Staff was very informative and helpful. Extremely knowledgeable and friendly.
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Judy
Very quick and professional
Very quick and professional
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Linda M
I will only go to Valvoline! San Clemente is my favorite, but all are great service.
I will only go to Valvoline! San Clemente is my favorite, but all are great service.
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John D in SC
Fast and efficient. good quality product
Fast and efficient. good quality product
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Hank I
First time, pulled right in. Staff communicated clearly overall excellent
First time, pulled right in. Staff communicated clearly overall excellent
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Kim M
Always quickly taken care of and the staff is very friendly, but get their jobs done.
Always quickly taken care of and the staff is very friendly, but get their jobs done.
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JH
I called before arriving and was quoted a price that the people at the station said they could not give me. They explained tha ...
I called before arriving and was quoted a price that the people at the station said they could not give me. They explained that the call had gone to some service center and not to that local shop. So that was disappointing. I was not in the mood to argue but it was very misleading.
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Greg
The Assistant Manager, Savannah, took charge of the process from waving me into the dock, to waving me out as I left. She was v ...
The Assistant Manager, Savannah, took charge of the process from waving me into the dock, to waving me out as I left. She was very friendly, communicated quite well with her co-workers, showed me the various choices for oil type and explained her recommendations for future services (which I declined during my visit due to time constraints that day). After it was determined that one of my break lights was out, Savannah pointed out to her coworkers that it was a little more difficult to access and that extra care should be taken. (The light was part of the rear trunk area.) All the technicians worked quickly and I was out of there in a relatively short amount of time. I will definitely be returning for my next oil change and I will also be attending to the recommendations Savannah made at that time. It was a great experience overall. Thank you.
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Jason Moore
Fast and friendly. I’ve had many services there before and I’d go back.
Fast and friendly. I’ve had many services there before and I’d go back.
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greg
quick easy and fairly priced
quick easy and fairly priced
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M. Richter
Fast. Knowledgeable staff. No pressure but offered additional services.
Fast. Knowledgeable staff. No pressure but offered additional services.
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Emilyann104
Very nice people
Very nice people
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Just a girl
It was quick.
It was quick.
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Jeanie F
I didn’t have to wait, I was immediately taken in for service. Everyone was very polite & efficient & finished the job in recor ...
I didn’t have to wait, I was immediately taken in for service. Everyone was very polite & efficient & finished the job in record time. I will continue to come to this Valvoline for future services.
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Jetsurfer
Friendly crew. No pressure to purchase additional items or services. And, I liked the 20% Labor Day savings promotion!
Friendly crew. No pressure to purchase additional items or services. And, I liked the 20% Labor Day savings promotion!
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Tony O
This complaint is only about price. The service and professionalism of the technicians are always excellent. I got a 20% off ...
This complaint is only about price. The service and professionalism of the technicians are always excellent. I got a 20% off coupon and still ended paying the same price I paid the last time. I got home and did a quick survey of local businesses offering the same type, synthetic oil change and found a couple that were at least 40% less than your regular price. It seems that you inflate your prices then offer a 20% discount which ends up being more than other companies offer. I will be taking my business elsewhere and save over Valvoline.
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Kelley F.
As always, the techs were friendly & proffesional.
As always, the techs were friendly & proffesional.
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jillb
friendly, quick and efficient. great as always!
friendly, quick and efficient. great as always!
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Phil A
No chairs in the waiting room.Cost could be lower compared to other options.
No chairs in the waiting room.Cost could be lower compared to other options.
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Ben R
Have been going here for years. Always efficient and thorough. Very convenient for oil change and tire rotation.
Have been going here for years. Always efficient and thorough. Very convenient for oil change and tire rotation.
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Anonymous
Perfect 👌
Perfect 👌
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Raven star
I liked that I did not have to wait 2 hours for a simple oil change. When I called to get pricing, the operator offered a coupo ...
I liked that I did not have to wait 2 hours for a simple oil change. When I called to get pricing, the operator offered a coupon which helped me decide to use Valvoline. I had a very bad past experience before at another Valvoline store, but I decided to try once more since it was close by and it was for my parents car. It worked out very nicely this time.
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Canddrew
Excellent service, very quick. The gentleman that helped me was Robert, he was very respectful and knowledgeable.
Excellent service, very quick. The gentleman that helped me was Robert, he was very respectful and knowledgeable.
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Sherri J
They were quick and we did not have to wait at all.
They were quick and we did not have to wait at all.
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Anonymous
I am writing in regards to my visit prior to the one in question. I never received a survey for my visit of July 16th. I was ver ...
I am writing in regards to my visit prior to the one in question. I never received a survey for my visit of July 16th. I was very dissatisfied with the young lady did the initial intake of my mileage. She jumped in front of my vehicle and over the pit while I was being guided and moving forward towards the guide. She told me to stop where I was. I could have ran her over. I was in disbelief that that happened. The person that was guiding me advised her that there was still room and I still had to move forward. She then asked me what my mileage was since my display lights were out and mileage was not on display. I told her it was less than what she wrote on the record.Im still in disbelief that she jumped in front of my vehicle as I was being guided over the pit.
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Robin L
Always friendly and know what their doing.
Always friendly and know what their doing.
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Al
I like these guys
I like these guys
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Chevy
The people that work there were friendly, courteous, knowledgeable, as they always are every time I go there. I highly recomme ...
The people that work there were friendly, courteous, knowledgeable, as they always are every time I go there. I highly recommend
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Spencer
Customer service was great and was in and out within only ten minutes.
Customer service was great and was in and out within only ten minutes.
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Cheryl
Excellent service by all of the technicians
Excellent service by all of the technicians
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Mike M
Great service quick in and out
Great service quick in and out
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Mandy C
You guys are awesome! Quickest oil change ever. Reasonably priced. I also love how they walked me through each step of the way a ...
You guys are awesome! Quickest oil change ever. Reasonably priced. I also love how they walked me through each step of the way and that they explained each thing they were doing. Thank you and I will be coming back!
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Km
Professional
Professional
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sglsc
Quick, friendly service - great staff!
Quick, friendly service - great staff!
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Yup
Everyone working on my car had a sense of urgency. I had kids in the car and even they were enjoying the time we were there. It ...
Everyone working on my car had a sense of urgency. I had kids in the car and even they were enjoying the time we were there. It felt like a nascar show
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Gh
Great crew. Very friendly.
Great crew. Very friendly.
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Joe V
Courteous knowledgeable crew that cared about satisfying the customer, ME!!!
Courteous knowledgeable crew that cared about satisfying the customer, ME!!!
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Sean W
this last time was awesome! It was a fast service! I was in and out with no hassle.
this last time was awesome! It was a fast service! I was in and out with no hassle.
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Liz
Great service! Was happy to NOT see the rude mouthy girl who swears non stop and works down below.
Great service! Was happy to NOT see the rude mouthy girl who swears non stop and works down below.
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AJ
Friendly staff and only small recommendations on top of the oil change.
Friendly staff and only small recommendations on top of the oil change.
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Mark A
Fast and efficient!
Fast and efficient!
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Dave C.
The staff is very friendly, professional &efficient
The staff is very friendly, professional &efficient
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Chris B
Every time I go there, I’m dealt with in a highly professional way and always impressed by their teamwork, efficiency and quickn ...
Every time I go there, I’m dealt with in a highly professional way and always impressed by their teamwork, efficiency and quickness.
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Larry S
Great service
Great service
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JMitchSanClemente
Manager who helped me was knowledgeable and was not pushy about extra services. He seemed like he really wanted to help me get c ...
Manager who helped me was knowledgeable and was not pushy about extra services. He seemed like he really wanted to help me get car professionally serviced and save time and money. My experience was good.
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Cooper
Quick and friendly service, best place to get oil changed!!
Quick and friendly service, best place to get oil changed!!
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FishyHotWheels
The service center did not carry the specific oil weight that was recommended by my manufacturer. It was odd sitting in my car ...
The service center did not carry the specific oil weight that was recommended by my manufacturer. It was odd sitting in my car while it was being worked on.
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Chris
Service was fast and did a full check of my vehicle. Highly recommend this service to anyone.
Service was fast and did a full check of my vehicle. Highly recommend this service to anyone.
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Mel R
Service is great! Workers are polite and professional. I dont Have to haul my 4 children out of the vehicle for an oil change. ...
Service is great! Workers are polite and professional. I dont Have to haul my 4 children out of the vehicle for an oil change. Makes me a happy momma.
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Katie M
Friendly, efficient staff. No wait time.
Friendly, efficient staff. No wait time.
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Mike M
Quick service very professional
Quick service very professional
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Rick W
Always highly satisfied when going there! Staff is courteous, friendly, professional, and knowledgeable. They try to tell me wha ...
Always highly satisfied when going there! Staff is courteous, friendly, professional, and knowledgeable. They try to tell me what my vecihle needs based on the miles and manufacture's service needs. San Clemente shop ROCKS!! Keep up the great work!
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Wa1kingDr3am3r
The service was fast, courteous, and professional. I felt that I was given clear information about my vehicle and services offer ...
The service was fast, courteous, and professional. I felt that I was given clear information about my vehicle and services offered without being pressured to make any purchases beyond the scope of my visit.
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Denise Z.
The staff was amazing! Explained everything they were doing...did t try to sell me on things I didn’t need for the car. They wer ...
The staff was amazing! Explained everything they were doing...did t try to sell me on things I didn’t need for the car. They were extremely professional!
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Nick K
All the exta Suff that was checked out 😎
All the exta Suff that was checked out 😎
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BB356
The staff was friendly, timely, efficient, and answered my questions.
The staff was friendly, timely, efficient, and answered my questions.
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JimS
John A. waited on us and was very polite and knowledgeable.
John A. waited on us and was very polite and knowledgeable.
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Scott B.
justin at the location off of Pico in San Clemente was extremely helpful and thorough throught my entire visit. 100% satisfied
justin at the location off of Pico in San Clemente was extremely helpful and thorough throught my entire visit. 100% satisfied
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PT
The staff was knowledgeable and extremely courteous and helpful.. They listened and answered any questions while being coached i ...
The staff was knowledgeable and extremely courteous and helpful.. They listened and answered any questions while being coached instead of dodging questions that helped me understand what needed to be done to my car. They made you feel in control instead of being at the mercy of the mechanics knowledge.
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J. A.
The facility, staff, service is very professional and that is very hard to find in this industry. I have been coming to this fac ...
The facility, staff, service is very professional and that is very hard to find in this industry. I have been coming to this facility for years and will continue to be a patron.
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John O
outstanding service in all respects and Vinh who handled my order was outstanding. Very courteous.
outstanding service in all respects and Vinh who handled my order was outstanding. Very courteous.
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SEAN F
The employees were knowledgeable and courteous and professional
The employees were knowledgeable and courteous and professional
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Abby N
I didn’t have to wait in line and was in and out very quickly.
I didn’t have to wait in line and was in and out very quickly.
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B.G.
Cheaper at Wal-Mart
Cheaper at Wal-Mart
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joel m
quick service. In and out.
quick service. In and out.
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Elaine
All of the above!
All of the above!
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Matt
Nice people
Nice people
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Katie B
Quick and efficient. I need a copy of my receipt emailed to me though.
Quick and efficient. I need a copy of my receipt emailed to me though.
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R.H
Because it is fast and they always give you information about your car needs and the people are great.
Because it is fast and they always give you information about your car needs and the people are great.
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Annie D
Quick and easy
Quick and easy
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Sam L
Terrific, courteous service
Terrific, courteous service
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Johnny
Came in at 5:45 on a Saturday and terry did there job totally service my bred
Came in at 5:45 on a Saturday and terry did there job totally service my bred
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Richard B
Fast, efficient and friendly.
Fast, efficient and friendly.
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TN
Once service begins it is prompt and staff is attentive
Once service begins it is prompt and staff is attentive
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Kim M
Been using this location for a couple of years and have always received excellent service. Very convenient also to my address.
Been using this location for a couple of years and have always received excellent service. Very convenient also to my address.
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Elinne B.
Fastest oil change available for a competitive price. Employees are very nice and professional. Hardly any wait times at this lo ...
Fastest oil change available for a competitive price. Employees are very nice and professional. Hardly any wait times at this location.
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Anonymous
The coupon indicated that is was for the Memorial Day weekend but the attendant indicated it was only meant for Saturday, not su ...
The coupon indicated that is was for the Memorial Day weekend but the attendant indicated it was only meant for Saturday, not sure why that was he couldn’t really explain even though the coupon clearly indicated ‘weekend’ after having to state several times what the coupon said he finally said he might be able to do something about.., not a good experience to say the least and I had my 3 young daughters with me and it just extended the wait time even more- not a move way to be treated
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Mike from SC
Nice people, in and out,
Nice people, in and out,
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Roger N
I was amazed at how quickly 6-7 service categories were completed. The staff was very courteous and appeared quite competent.
I was amazed at how quickly 6-7 service categories were completed. The staff was very courteous and appeared quite competent.
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Dave L.
We can always count on your staff to be diligent, thorough, friendly, professional, and service oriented.
We can always count on your staff to be diligent, thorough, friendly, professional, and service oriented.
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Greg F
The men and women of this particular location are very knowledgeable, very fast and always recommend solutions for your car, but ...
The men and women of this particular location are very knowledgeable, very fast and always recommend solutions for your car, but never come across as pushy. They are very professional and are capable of handling several customers at once. I've always had good experiences at this location.
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John P.
Great service
Great service
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MRVUDU33
Always have great customer service and they always work quickly.
Always have great customer service and they always work quickly.
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Audrianna H.
Very professional and knowledgeable. Service was quick.
Very professional and knowledgeable. Service was quick.
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Ray K.
Fast service
Fast service
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Warren W
Fast, good service, pleasant service
Fast, good service, pleasant service
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Meemaw
All the techs were friendly and knowledgeable and I enjoyed talking with them. They were courteous throughout the entire session ...
All the techs were friendly and knowledgeable and I enjoyed talking with them. They were courteous throughout the entire session. Makes it nice to be treated well as a customer. Before I retired, I worked in customer service for 45 years so I know what it takes to be a good representative of your employer and your guys did it well. Thank you.
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RogerS
The employees were courteous, knowledgeable and professional.
The employees were courteous, knowledgeable and professional.
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ED. G
WAS FAST AND FRIENDLY
WAS FAST AND FRIENDLY
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Anonymous
Professional, quick, and helpful. Great guys.
Professional, quick, and helpful. Great guys.
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c1st20th
Friendly, fast and complete. Was not given hyped or pressured sales pitch on additional services
Friendly, fast and complete. Was not given hyped or pressured sales pitch on additional services
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garylhach
The staff are very pleasant and have good attitudes,
The staff are very pleasant and have good attitudes,
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bob d
the representative was great. I didn't exactly get an oil change this time. I had them flush the radiator fluid, and then do the ...
the representative was great. I didn't exactly get an oil change this time. I had them flush the radiator fluid, and then do the transmission fluid. overall received a great job, but it was more expensive than I anticipated. I have used Valvoline shops for years.
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Col Mike Chené
Great service as always!
Great service as always!
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Ravin
I needed an oil change and I got it. I'm satisfied.
I needed an oil change and I got it. I'm satisfied.
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Megan
Fast, friendly, helpful. Very knowledgeable, even let me know I had a small oil leak and where. I love valvoline!
Fast, friendly, helpful. Very knowledgeable, even let me know I had a small oil leak and where. I love valvoline!
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Kathy B
It is quick and easy.....have gone here for years.....
It is quick and easy.....have gone here for years.....
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Linda M
Excellent professional service always
Excellent professional service always
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Situpe Asiata
They talked through it with me the entire process and were very descriptive on everything that they were doing.
They talked through it with me the entire process and were very descriptive on everything that they were doing.
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TomG
Quick in, quick out. Competant attendant, no hassle.
Quick in, quick out. Competant attendant, no hassle.
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Max S
Savana was very friendly as they changed my oil and rotated my tires
Savana was very friendly as they changed my oil and rotated my tires
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David M
The fact that I got in and out of there in less than 20 minutes never got out of my truck and the guys we're very nice and good ...
The fact that I got in and out of there in less than 20 minutes never got out of my truck and the guys we're very nice and good at what they do.
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MaryBethJ
Always friendly and helpful staff.
Always friendly and helpful staff.
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GigiL
Same great service all the time
Same great service all the time
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Shanew
Just great customer service and the speed. I checked everything when I got home and they did exactly what I would have but saved ...
Just great customer service and the speed. I checked everything when I got home and they did exactly what I would have but saved me a lot of time. Thank folks, I’ll be back!
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Damon H.
The guys are always friendly and knowledgeable. It’s quick and I stay in my car. Nothing better!
The guys are always friendly and knowledgeable. It’s quick and I stay in my car. Nothing better!
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Johnny San Clemente
Prompt service, courteous staff, great location.
Prompt service, courteous staff, great location.
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Courtney
Lovely young woman manager seemed to really know what she was doing.
Lovely young woman manager seemed to really know what she was doing.
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Cathy
i could go to cheaper oil change places, but i always go to the San Clemente Valvoline because of your wonderful staff and the w ...
i could go to cheaper oil change places, but i always go to the San Clemente Valvoline because of your wonderful staff and the way they treat me. Friendly, professional and trustworthy.
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DWard
The people were great. Service was perfect. What else to say?
The people were great. Service was perfect. What else to say?
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Julio L
Everyone in the staff was great as soon as i pulled up someone came to greet me and let know how long i was going to wait. I use ...
Everyone in the staff was great as soon as i pulled up someone came to greet me and let know how long i was going to wait. I used to go to walmart and get their cheapest oil change and they would never do anything else here i got the mid quality oil and all my fluids checked and topped off, air filter checked, tires etc. i only paid 5 more dollars than what i usually paid at walmart for a way better service and quality and time saving you sure gained a customer for life all my vehicles are going to go to valvoline from now on
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Sue S
Your oil changes are significantly more expensive than other local oil change places. I will not come back only because of the p ...
Your oil changes are significantly more expensive than other local oil change places. I will not come back only because of the price. It is not even competitive with places like Walmart and Jiffy Lube. And yes, you do have coupons, but for $5 off.. Not worth it.
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Dave P
The speed and cleanliness is why I return to Valvoline stores
The speed and cleanliness is why I return to Valvoline stores
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Chris
My truck takes more oil than that standard car engine. The additional cost of the extra 2 quarts of oil was the reason I was no ...
My truck takes more oil than that standard car engine. The additional cost of the extra 2 quarts of oil was the reason I was not highly satisfied.
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Admiral
Quick in and out
Quick in and out
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Susana P.
Fast, honest and to the point!
Fast, honest and to the point!
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jimn
Friendly staff. Fast service. Extremely through.
Friendly staff. Fast service. Extremely through.
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DorisSC
It is my second visit and the technitians were different and yet, both were extremely professional and I received quick and exce ...
It is my second visit and the technitians were different and yet, both were extremely professional and I received quick and excellent service.
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AlfredoG
Communication about what was going on and what might be needed was concise and clear.
Communication about what was going on and what might be needed was concise and clear.
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SMF1969
Professional and fast and courteous service
Professional and fast and courteous service
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Matt
The girl helping me was really pretty and nice
The girl helping me was really pretty and nice
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Anonymous
My tire light is on and won’t go out.
My tire light is on and won’t go out.
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Jerry H
Wrong I was totally satisfied!
Wrong I was totally satisfied!
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allisona
Everyone was super kind to my young, very interested, son who had lots of questions... Thank you!
Everyone was super kind to my young, very interested, son who had lots of questions... Thank you!
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Ann D.
Great customer service.
Great customer service.
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Gas monkey
1. The attendant didn't ask if we had any VIOC coupons as in the past times.2. The most annoying and costly complaint is the tec ...
1. The attendant didn't ask if we had any VIOC coupons as in the past times.2. The most annoying and costly complaint is the tech allowed all the old oil to pool in the skid pan. The vehicle was parked in our new driveway and a basketball size oil stain in on my driveway!!3. This is complete laziness or pathetic lack of training and disconcern of customer experience.4. I would expect the manager to address this problem and be interested in remedy this with me.
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Rachel
Great customer service. Job done quickly.
Great customer service. Job done quickly.
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George S
The crew seems disorganized and lacked coordination as to who was going to do what?
The crew seems disorganized and lacked coordination as to who was going to do what?
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miguel123
you offer military discounts which helps alot. staff was friendly
you offer military discounts which helps alot. staff was friendly
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CassO
The service was great! I thought the price of the oil change was much higher than those at dealerships (around $30), and they ty ...
The service was great! I thought the price of the oil change was much higher than those at dealerships (around $30), and they typically wash your car. That is all that was not highly satisfied.
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EM23
Wonderful and knowledgeable employees. Made me feel that my car and myself were being well taken care of !
Wonderful and knowledgeable employees. Made me feel that my car and myself were being well taken care of !
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marbighair
in and out in a timely fashion
in and out in a timely fashion
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Anonymous
Great customer serviceStaff very nice and knowledgeable.Fast complete service.
Great customer serviceStaff very nice and knowledgeable.Fast complete service.
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katstoner
Great employees at Valvoline on Pico in San Clemente! Hard working informative. Good jog Guys and Thank You!
Great employees at Valvoline on Pico in San Clemente! Hard working informative. Good jog Guys and Thank You!
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Sharon
Everyone was so nice it was a good experience
Everyone was so nice it was a good experience
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Nickthgp@gmail.com
It was fast. They looked at a lot of different things on my van. Price was good, they used my discount that you sent me.🤠 All wa ...
It was fast. They looked at a lot of different things on my van. Price was good, they used my discount that you sent me.🤠 All was great..
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Terry O
Minimal wait time. In and out quickly and explained what they did.
Minimal wait time. In and out quickly and explained what they did.
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Michael T
The service tech was very, very professional and friendly. He was knowledgeable and explained the products and services well. ...
The service tech was very, very professional and friendly. He was knowledgeable and explained the products and services well. As a result, I upgraded my oil selection and invested more in the service.
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Ellie H
Good, fast service. Friendly knowledgeable staff. And several women on staff. The woman that assisted me was very nice, knowledg ...
Good, fast service. Friendly knowledgeable staff. And several women on staff. The woman that assisted me was very nice, knowledgeable and explained things for me!
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big jav
Prices were a bit high.
Prices were a bit high.
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SheilaghR
Always get quick friendly service
Always get quick friendly service
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Matt Greene
It’s great but it’s just a little expensive
It’s great but it’s just a little expensive
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Fred
I don’t usually fill out surveys, but iyours was a really smooth operation. It’s not a deal, but the quality and professionalism ...
I don’t usually fill out surveys, but iyours was a really smooth operation. It’s not a deal, but the quality and professionalism made it worth it. I’ll be back.
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AlanW
I called to inquire about the price and the receptionist offered the discount which was really great. She advised me to come a l ...
I called to inquire about the price and the receptionist offered the discount which was really great. She advised me to come a little later which I did and there was no problem getting in which was cool.
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Chris K.
Great service and great staff
Great service and great staff
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C Schrader
Super quick and friendly staff. Convenient location. Thorough work.
Super quick and friendly staff. Convenient location. Thorough work.
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Elias G
Very Quick Service And Great Customer Service
Very Quick Service And Great Customer Service
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Mr. Russ
Friendly Staff, informed, and... Efficient ! GOOD VALUE !!
Friendly Staff, informed, and... Efficient ! GOOD VALUE !!
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Finnbar Hanly
Upselling efforts seemed to be stronger than usual. I felt like I had to run through a gantlet just to get my oil changed. I thi ...
Upselling efforts seemed to be stronger than usual. I felt like I had to run through a gantlet just to get my oil changed. I think I had to say no about a dozen times.
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cyndal
thank you so much you are always so accommodating and kind!
thank you so much you are always so accommodating and kind!
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Gladys C
The people were very friendly! Price was communicated and I had no issues.
The people were very friendly! Price was communicated and I had no issues.
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Braden Q
I received exactly what i went in for quickly with no hassle.
I received exactly what i went in for quickly with no hassle.
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Rick W
Always great service and out pretty quickly
Always great service and out pretty quickly
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Md
Professional and friendly service.
Professional and friendly service.
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MGySgt0369
Your team was very friendly and got the job done fast. I use to just go to Walmart but I will always use your services from now ...
Your team was very friendly and got the job done fast. I use to just go to Walmart but I will always use your services from now on
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Jethrin
Very friendly staff. Very informative as to the maintenance needs of my car and which needs Valvoline can meet, and at what pri ...
Very friendly staff. Very informative as to the maintenance needs of my car and which needs Valvoline can meet, and at what prices. Everything was very upfront. Now I'll just see how well my car keeps running.
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KingZ34
I brought my own oil and filter, and paid solely for the labor of the oil change. I feel like the price was a little high, consi ...
I brought my own oil and filter, and paid solely for the labor of the oil change. I feel like the price was a little high, considering I brought my own oil and filter.
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AJBar
I use this service location almost every time I need an oil change. Generally there is a wait as they are in a good location ri ...
I use this service location almost every time I need an oil change. Generally there is a wait as they are in a good location right off the freeway. Waiting has never been very long in either case. This particular time there were no cars at all in line or in the bays. I pulled up and was immediately directed into the bay. It felt like I was a NASCAR driver pulling in. The entire team jumped into action. Above and below. I was in and out in very short order. Very satisfied.
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Corinne H
Friendly, knowledgeable staff and affordable price. Also convenient.
Friendly, knowledgeable staff and affordable price. Also convenient.
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Norm H.
All no-nonsense and professional. None of the, "What do you have planned for your day" etc. That's fine, but not the right co ...
All no-nonsense and professional. None of the, "What do you have planned for your day" etc. That's fine, but not the right context. These guys (and gal) were focused, intent, and thorough. A+ It's why we all come here.
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Brent G
The service is great with how busy this location is.
The service is great with how busy this location is.
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Tammy D
It was the best service I have ever receive while getting my oil changed. I have never had an oil change happen so quickly nor b ...
It was the best service I have ever receive while getting my oil changed. I have never had an oil change happen so quickly nor been treated so nicely.
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Jim H
Courteus staff
Courteus staff
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Jana K.
It was quickThe gentleman was great
It was quickThe gentleman was great
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DJV - San Clemente
I used to go to the Easy Lube shop at this location before Valvoline took over. The Easy Lube guys would wash the windows and do ...
I used to go to the Easy Lube shop at this location before Valvoline took over. The Easy Lube guys would wash the windows and do some other services that Valvoline does not offer with their oil change service.However, no complaints about the staff, especially the manager, the service rep. and, Vince, the final payment rep.
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Brittany
I’m extremely satisfied with my visit. The staff all worked extremely well and efficiently together. They seem to have great com ...
I’m extremely satisfied with my visit. The staff all worked extremely well and efficiently together. They seem to have great communication throughout the shop. I’ve recommended this place to several friends already and some have already been. One individual by the name Vince stood out to me. He was very knowledgeable, communicated with me exceptional well, and went out of his way to show me the filter. It’s individuals like that, that keep a business running. And it’s because of Vince that I’ll be returning to that location for my next oil change.
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Ken
The guys mean well but I noticed later in the day that there were several oil/transmission fluid handprints and fluid itself on ...
The guys mean well but I noticed later in the day that there were several oil/transmission fluid handprints and fluid itself on the passenger side of my front end, on my freshly washed and detailed truck. :/
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Dr D
The manager was excellent, genuine, knowledgeable and very professional
The manager was excellent, genuine, knowledgeable and very professional
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DMellem
Love the format. Great. Inception
Love the format. Great. Inception
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Steve
The staff was great and friendly. They were quick.
The staff was great and friendly. They were quick.
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GPS Construction
My business is run out of my van. If I am not running around town I am not making money. The oil service was super quick and eff ...
My business is run out of my van. If I am not running around town I am not making money. The oil service was super quick and efficient. Leaving little down time
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mikeD
The Technicians were friendly, courteous, and knowledgable.
The Technicians were friendly, courteous, and knowledgable.
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Brad B
quick and easy
quick and easy
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K. G.
Everyone didn’t their jobs in a quick, professional and kind manner.
Everyone didn’t their jobs in a quick, professional and kind manner.
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Blaze
The staff was really quick and efficient. They let me know everything they did and did not try to strong arm sell me
The staff was really quick and efficient. They let me know everything they did and did not try to strong arm sell me
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Bill O
Friendly, clean and prompt.”
Friendly, clean and prompt.”
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Liz r
Everything was great and staff was nice
Everything was great and staff was nice
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BOBBY DOC
comprehensive service
comprehensive service
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Drummer Dave
Corteous staff. Fast and efficient service. Fair price
Corteous staff. Fast and efficient service. Fair price
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Joe C
Reliable service every time
Reliable service every time
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Annie D.
Quick and easy
Quick and easy
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steve p
well organized process
well organized process
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T.S.
Highly satisfied
Highly satisfied
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Mama P.
They were fun and friendly and explained everything to me. They went over the car's history and told me what would be recommende ...
They were fun and friendly and explained everything to me. They went over the car's history and told me what would be recommended, but no pressure. I loved the 20% off coupon!!!!!
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Roger S
Too expensive. I know the cost difference between synthetic oil and conventional oil. I don't know how Valvoline justifies the e ...
Too expensive. I know the cost difference between synthetic oil and conventional oil. I don't know how Valvoline justifies the extreme price difference for a synthetic oil change versus conventional. A full synthetic oil change costs over $130 for my car (9.1 quartz). So I use the synthetic blend, which was still $106. Even if the oil alone costs $60, why does the full synthetic oil change service cost $70 more that that?
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Ann
Easy, convenient and done quickly without ever having to get out of my car.
Easy, convenient and done quickly without ever having to get out of my car.
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Terryann
I love the staff and will return BUT the waiting room is highly lacking. It’s cold and kinda messy. I waited at Dennys
I love the staff and will return BUT the waiting room is highly lacking. It’s cold and kinda messy. I waited at Dennys
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KF from San Clemente
Every time I have been to the San Clemente Valvoline location, I am even more impressed than previous visit. The employees are f ...
Every time I have been to the San Clemente Valvoline location, I am even more impressed than previous visit. The employees are friendly, professional and knowledgeable. I couldn’t ask for more.
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DMMP
Great friendly customer service
Great friendly customer service
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Mike S
Great Service
Great Service
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Warren W
The wait is the only reason
The wait is the only reason
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nrebenal
The staff member clearly explained what each service was and what he recommended based on my car's history.
The staff member clearly explained what each service was and what he recommended based on my car's history.
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JW San Clemente
Simple, fast and courteous and not a lot of overselling of extra stuff, like Jiffy Lube.
Simple, fast and courteous and not a lot of overselling of extra stuff, like Jiffy Lube.
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Anonymous
I payed over $120.00 for an oil change. Also your computers should show I already got an air filter replaced last time I came in ...
I payed over $120.00 for an oil change. Also your computers should show I already got an air filter replaced last time I came in yet they tried to sell me an air filter.
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JimG
I had a coupon for 20% discount. It is not clear on the receipt that I received the discount.
I had a coupon for 20% discount. It is not clear on the receipt that I received the discount.
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Al S
I know the team there, they are always consistently friendly and informative on all they are doing/recommendations on what needs ...
I know the team there, they are always consistently friendly and informative on all they are doing/recommendations on what needs to be done.
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Natej
Oil change was done fast and was told everything that was going to happen before they did it. Feel it's a fair price for the ser ...
Oil change was done fast and was told everything that was going to happen before they did it. Feel it's a fair price for the service given.
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SanClementeResident
An emailed coupon brought me in.Quick service.There is usually only a 0 or 1 car wait.They fill up fluids and air up tires grati ...
An emailed coupon brought me in.Quick service.There is usually only a 0 or 1 car wait.They fill up fluids and air up tires gratis.No pressure to purchase additional services.Great people work at my Valviline Oil Change place.
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Chuck
Quick, friendly service at a decent price.
Quick, friendly service at a decent price.
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Anonymous
Great service, thank you.
Great service, thank you.
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MTSanClemente
The staff is excellent, communicates well, and have repeatable processes. I really like that the service is fast and efficient ...
The staff is excellent, communicates well, and have repeatable processes. I really like that the service is fast and efficient and is consistent visit-to-visit.
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R.D.
fast, efficient, knowledgeable and friendly
fast, efficient, knowledgeable and friendly
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Ie ripper
Everyone was kind and helpful and prompt
Everyone was kind and helpful and prompt
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Mike from SC
Fast service, nice people
Fast service, nice people
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S.F.
Staff was quick, efficient, friendly and informed but did not pressure additional services. Very pleased with the experience.
Staff was quick, efficient, friendly and informed but did not pressure additional services. Very pleased with the experience.
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Yvonne
Vince was very thorough & exceptional customer service. I hope they get the recognition there. We are repeat customers.
Vince was very thorough & exceptional customer service. I hope they get the recognition there. We are repeat customers.
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Jayson F
This is the third time I've used this location and two times I have had Justin as the top vehicle service representative. This ...
This is the third time I've used this location and two times I have had Justin as the top vehicle service representative. This guy has such a good vibe about him, knows how to talk to service members around the area that come to this facility and it makes you feel welcomed. The guy is doing great work for Valvoline and represents the company very well. Give this man a raise!
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VS
Good Service
Good Service
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Tim B
Excellent staff, prompt, professional, courteous. This is why I ALWAYS recommend the SAN CLEMENTE VALVOLINE to family & friends ...
Excellent staff, prompt, professional, courteous. This is why I ALWAYS recommend the SAN CLEMENTE VALVOLINE to family & friends because Your staff is the BEST PERIOD!
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Anastasia K.
Customer service was great! The staff was very friendly and quick. I left feeling confident that my vehicle was taken care of an ...
Customer service was great! The staff was very friendly and quick. I left feeling confident that my vehicle was taken care of and was happy with the price.
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RC
the crew was quick and efficient; I was in and out in a short period of time.
the crew was quick and efficient; I was in and out in a short period of time.
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Alex L
grea service, fast turnaround. expensive but takes the hassle out of changing my oil. i use valvoline instant oil change for eve ...
grea service, fast turnaround. expensive but takes the hassle out of changing my oil. i use valvoline instant oil change for every other oil change.
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David B
Was I'm and out in less then 10 minutes very quick and good service
Was I'm and out in less then 10 minutes very quick and good service
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Steve W
Great customer skills by my technician who was knowledgeable and friendly!
Great customer skills by my technician who was knowledgeable and friendly!
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Dan M.
Everyone was very polite and professional!
Everyone was very polite and professional!
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Dylan B
I drive out of my way to go to this location. The techs are better overall compared to the other locations I have been to.
I drive out of my way to go to this location. The techs are better overall compared to the other locations I have been to.
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Dakota H
I had been waiting at Firestone for an hour and a half for an oil change (with an appointment) and they hadn’t even gotten to my ...
I had been waiting at Firestone for an hour and a half for an oil change (with an appointment) and they hadn’t even gotten to my car yet. I asked one of my friends where she went to get her oil changed and she told me Valvoline. I left and headed immediately to Valvoline, was in and out in about ten minutes. My son didn’t have to leave his car seat and we didn’t have to wait for service, so I will definitely be returning for all future oil changes. Not to mention the staff were some of the nicest men I’d ever met in customer service!!
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Tnln
The guy was very friendly and the service was quick.
The guy was very friendly and the service was quick.
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tom c
incredibally honest guys. that keeps me coming back. hard to find that at most car places today
incredibally honest guys. that keeps me coming back. hard to find that at most car places today
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Jim H
Great staff, not pushing to upscale anything. They took the time to make sure I got what I wanted. They pointed out that I would ...
Great staff, not pushing to upscale anything. They took the time to make sure I got what I wanted. They pointed out that I would get a greater discount with my military discount over the coupon, but I wanted to use the promotion code for the cancer event. I will be back and tell all my friends.
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Wicked Witch
Everyone was professional. No hard sell tactics. I would come back but I am moving back to St. Louis, MO
Everyone was professional. No hard sell tactics. I would come back but I am moving back to St. Louis, MO
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Hans S
The personnel were friendly and efficient..
The personnel were friendly and efficient..
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Dad of three boys
Was satisfied; except, as answered in the pricing question, there is a lot of margin in your pricing for a conventional oil chan ...
Was satisfied; except, as answered in the pricing question, there is a lot of margin in your pricing for a conventional oil change ... and tire rotation ... especially for 5 year loyalty same location customers like me bringing two cars here every three months
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Eron R
They were fast and professional. Can't ask for anything else
They were fast and professional. Can't ask for anything else
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Triton
Changed running light
Changed running light
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Brian L
Deliberate, not wasting any time. Efficient.
Deliberate, not wasting any time. Efficient.
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Robert T
Fast friendly service
Fast friendly service
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Tony P
Pricing is high. Competitors are regularly offering the oil change for $30. Valvoline charges $50.
Pricing is high. Competitors are regularly offering the oil change for $30. Valvoline charges $50.
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Jen
Great vibes and eye contact during customer service. Gentlemanly conduct and respectful communication Grateful to have this as a ...
Great vibes and eye contact during customer service. Gentlemanly conduct and respectful communication Grateful to have this as a local business. Impression of a Great crew that seemed to work as an effective team!
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Kim M.
Only had to wait outside because I was there before they opened. Have used this location several times and am always very please ...
Only had to wait outside because I was there before they opened. Have used this location several times and am always very pleased with their professionalism.
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Brian, visiting SoCal from Oregon
Fast efficient service.
Fast efficient service.
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Trevor
They did a good job and told me additional problems with my car. Nothing out of the ordinary or above and beyond. I was satisfie ...
They did a good job and told me additional problems with my car. Nothing out of the ordinary or above and beyond. I was satisfied
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Eric R
Very satisfied
Very satisfied
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CelesteM
Quick service and friendly staff
Quick service and friendly staff
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SAN_Clemente Bill
I just want an oil change. The staff was fine, but your process that requires them to push all the different services (other fil ...
I just want an oil change. The staff was fine, but your process that requires them to push all the different services (other filters, tire rotation, transmission service, radiator flush, etc.) makes it feel like a high-pressure time share presentation.
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Castillo
I am always impressed with the friendly staff and quick service. I've been going for years and will continue to do so!
I am always impressed with the friendly staff and quick service. I've been going for years and will continue to do so!
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KC
Great Service
Great Service
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hurlc012
The team was helpful, professional, and all around cared about what I needed. I forgot my coupon at home and the team member who ...
The team was helpful, professional, and all around cared about what I needed. I forgot my coupon at home and the team member who assisted me gladly honored it. He went above and beyond to exceed my expectations. I believe his name was Christian.
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Amanda C
Everyone who helped was nice and worked quickly.
Everyone who helped was nice and worked quickly.
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Gh
The service took 25 minutes and and it seemed that the technician was new as he had to get someone to help him and I was late to ...
The service took 25 minutes and and it seemed that the technician was new as he had to get someone to help him and I was late to work. I am a repeat customer and probably will return though.
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Sondra
Everything was done professional ,smooth ,and fast .
Everything was done professional ,smooth ,and fast .
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Alex P
Efficient and timely service
Efficient and timely service
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DF
Just saw the filter they were using and saw it wasn’t super high quality after changing the oil myself last time. Pretty high pr ...
Just saw the filter they were using and saw it wasn’t super high quality after changing the oil myself last time. Pretty high price too. Also wanted to overcharge for air filter.
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Susie Q
The service and professionalism of the San Clemente CA location is overly excellent. They welcome you as family! They are wonder ...
The service and professionalism of the San Clemente CA location is overly excellent. They welcome you as family! They are wonderful. I would always use their services at this location!! Excellent in every way!!
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ed
qucik and easy. and nice staff.
qucik and easy. and nice staff.
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starwart
Could not hear the technicians requests
Could not hear the technicians requests
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Matt Zak
I wanted a tire rotation but the station i was at didn't have the lift. I had to wait until the other side (equipped with the li ...
I wanted a tire rotation but the station i was at didn't have the lift. I had to wait until the other side (equipped with the lift) freed up before I could get that done.
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Don
Love the business model.
Love the business model.
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Joe
I've been to this location several times. The guys are always courteous and will over communicate if the there is a wait. This ...
I've been to this location several times. The guys are always courteous and will over communicate if the there is a wait. This visit went really quick and they always answer my questions.
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Karenw
Everything was done quickly by very friendly staff. Really pleased they didn't try to up sell. We're very helpful in turning o ...
Everything was done quickly by very friendly staff. Really pleased they didn't try to up sell. We're very helpful in turning off my maintenance light. This place is great! Will definitely return
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MikeB
It took to long and the worker kept trying to sell me extra stuff which was uncomfortable.
It took to long and the worker kept trying to sell me extra stuff which was uncomfortable.
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Housefairy
They are nice
They are nice
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KimberlyL
The staff was friendly and explained to me what needed to be changed and were clear on the pricing. Overall satisfaction!
The staff was friendly and explained to me what needed to be changed and were clear on the pricing. Overall satisfaction!
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BC
Great service, quick turnaround.
Great service, quick turnaround.
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Surfingmonte
Everything went really smooth except I brought two cars in that day and on my 2010 Ford Fusion 4 cylinder I was charged $2:10 fo ...
Everything went really smooth except I brought two cars in that day and on my 2010 Ford Fusion 4 cylinder I was charged $2:10 for extra oil? I am pretty sure the car only holds 5 qts?
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Clarice G.
Staff was friendly, courteous, thorough and very knowledgeable. I always use this oil change facility.
Staff was friendly, courteous, thorough and very knowledgeable. I always use this oil change facility.
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Thorn
Staff is professional, courteous, and knowledgeable. It's so easy, brezzy going there and never get out of your vechicle. Been g ...
Staff is professional, courteous, and knowledgeable. It's so easy, brezzy going there and never get out of your vechicle. Been going there for many years and will continue to do so.
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WH
Great service as always.
Great service as always.
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GRSC
great, friendly, and informative staff!
great, friendly, and informative staff!
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Tl
The cost was more expensive than I anticipated.
The cost was more expensive than I anticipated.
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Rob
Nice people
Nice people
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Amanda Rose
Quick, easy, knowledgeable staff. Plenty of mechanics to help multiple cars at once with efficiency and attention to detail. Ove ...
Quick, easy, knowledgeable staff. Plenty of mechanics to help multiple cars at once with efficiency and attention to detail. Overall the most convenient and trustworthy place to get an oil change.
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DRaymund
Francesca was the best service representative I've ever worked with
Francesca was the best service representative I've ever worked with
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Bug
In was in and out in 10 minutes. Everyone was very professional. The only thing that could be improv d on was that the person wh ...
In was in and out in 10 minutes. Everyone was very professional. The only thing that could be improv d on was that the person who checked me in and took my payment talked too fast. It was somewhat difficult to understand everything he said. Other than that, everything was perfect.
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Very Satisfied Customer
I never fill out these surveys. This time I felt obligated because everyone on staff were some of the kindest and professional f ...
I never fill out these surveys. This time I felt obligated because everyone on staff were some of the kindest and professional folks I have ever dealt with. Not just at an oil change but at any business establishment. I felt like I was the only customer on the planet. They all took on a role from the girl who did the initial consultation to the gentleman at the very end that took time out to print out some information I had asked for that he did not have to do. FANTASTIC SERVICE! GIVE THEM ALL A RAISE!
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Debbie
Very thorough and timely.
Very thorough and timely.
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Bani
The whole staff was super friendly form the moment I pulled in! I had my children in the car & they managed to do everything rea ...
The whole staff was super friendly form the moment I pulled in! I had my children in the car & they managed to do everything really fast & even though me how to check for my oil for next Time!
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Dr. TFJ
Quick, efficient, professional, respectful etc.
Quick, efficient, professional, respectful etc.
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SB
This was my third visit where they didn't tighten something and my oil leaked. I had to bring the car back in and was told someo ...
This was my third visit where they didn't tighten something and my oil leaked. I had to bring the car back in and was told someone would come to clean my drive way. They called and told me they would sat, and if they couldn't make it then it would be Sunday morning , here it is wed and nothing so I called and some one came out but did an awful job so now I have to do it. We took pictures if we're able to send them but being the third time now I won't be coming back. It's too frustrating to keep driving there to fix this
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Anonymous
Previous visits were less $15 for the same oil change. I mentioned and really didn't check it out. Frustrated
Previous visits were less $15 for the same oil change. I mentioned and really didn't check it out. Frustrated
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Carol H.
The competence friendliness and respect your staff displayed during the entire experience was Excellent!!!
The competence friendliness and respect your staff displayed during the entire experience was Excellent!!!
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Rey
It was my first time getting this type of oil change and the process was extremely convenient! Everyone in the shop was very fri ...
It was my first time getting this type of oil change and the process was extremely convenient! Everyone in the shop was very friendly and professional and I really appreciated the lack of pressure to add services. I would certainly return and recommend others to this location as well.
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Tom
Staff were too fast to perform service. Completed oil change and sent us on our way without us having an opportunity to ask any ...
Staff were too fast to perform service. Completed oil change and sent us on our way without us having an opportunity to ask any follow up questions.
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Mariel L
Was told I would have to wait but then they moved me to another area and instantly took care of me. Quick and easy oil change. F ...
Was told I would have to wait but then they moved me to another area and instantly took care of me. Quick and easy oil change. Friendly customer service
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KC
Great Experience!
Great Experience!
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Julie I
Service is always great! Nice people very polite.
Service is always great! Nice people very polite.
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Jefferssb
The entire staff was friendly and helpful, it was a great experience
The entire staff was friendly and helpful, it was a great experience
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Pjduck
Excellent customer service
Excellent customer service
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Cara c
I LOVE the SC valvoline--they are always so happy and wonderful
I LOVE the SC valvoline--they are always so happy and wonderful
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Baja Joe
this San Clemente shop has serviced my work and personal vehicles for quite some time. Always excellent service. JR
this San Clemente shop has serviced my work and personal vehicles for quite some time. Always excellent service. JR
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Harvey P
Every thing went well except they forgot to reset the oil setting and I now have a tire indicator light that needs to be reset. ...
Every thing went well except they forgot to reset the oil setting and I now have a tire indicator light that needs to be reset. Most likely caused by the technician over inflating the tire.
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Good living
Easy and fast
Easy and fast
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Stra S.
I love how easy it is. Sometimes you're so busy with life that its a breathe of fresh air when you find a service like Valvoline ...
I love how easy it is. Sometimes you're so busy with life that its a breathe of fresh air when you find a service like Valvoline Instant Oil change. No appointment. No Hassle. Just pull up and go! Love it!
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Extra Crispy
Everything went as expected
Everything went as expected
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Darlene
Customer service and friendliness was Excellent !
Customer service and friendliness was Excellent !
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Anonymous
Great customer service and no pressure to upsell
Great customer service and no pressure to upsell
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Anonymous
The service is always great
The service is always great
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sainsanclemente
Professional and knowledgeable
Professional and knowledgeable
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Dave C.
the staff was polite and efficient
the staff was polite and efficient
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Trevor
Took longer than normal to get ge oil change(+30min from time of pulling up)
Took longer than normal to get ge oil change(+30min from time of pulling up)
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Keith S
Quick, courteous, and friendly!
Quick, courteous, and friendly!
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Lele K
It was quick and staff was easy to communicate with
It was quick and staff was easy to communicate with
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lisar
great service, and quick.
great service, and quick.
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Surfer Wife
Very courteous and professional, yet friendly. As a female customer who tends to be apprehensive about car maintenance and repai ...
Very courteous and professional, yet friendly. As a female customer who tends to be apprehensive about car maintenance and repair work, I particularly appreciated the patience and overall "niceness" of the Valvoline staff at the San Clemente location. I also liked the speed and efficiency of the crew, the fact that I never had to even get out of my car and that there was no hard sell of add-ons - only a heads-up of things to watch for in the future.
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Rockki
Quick, thorough service is all I ask for, as well as suggestions to other services I "may" need in the future. I received fast s ...
Quick, thorough service is all I ask for, as well as suggestions to other services I "may" need in the future. I received fast service and am pleased with it.
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DazzlinDave
Fast and complete service.
Fast and complete service.
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JP
The service was fast, professional and friendly
The service was fast, professional and friendly
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Chelsea San Clemente
I love being able to quickly pull in and out and not have to get out of my car. Everyone is really friendly.
I love being able to quickly pull in and out and not have to get out of my car. Everyone is really friendly.
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Debbie
Friendly, quick, efficient.
Friendly, quick, efficient.
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E T
The staff was very efficient, polite and respectful. Made me feel good as a new customer.
The staff was very efficient, polite and respectful. Made me feel good as a new customer.
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C.D.
I always go to this same Valvoline. They are always kind and friendly there and they seem very trustworthy and like they know wh ...
I always go to this same Valvoline. They are always kind and friendly there and they seem very trustworthy and like they know what they're doing! Always a clean work space and always knowledgeable. Thank you!
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Sqwaterman
The guys working there were extremely professional and attentive.
The guys working there were extremely professional and attentive.
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Racermp7
They were quick and honest.
They were quick and honest.
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Elizabeth P
It was quick and there were more than one person waiting on my car. They were all very professional and courteous.
It was quick and there were more than one person waiting on my car. They were all very professional and courteous.
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JT
In the past I have felt pressured for extra services but not this time man
In the past I have felt pressured for extra services but not this time man
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Kona Ice
Staff is knowledgeable, friendly and fast. Best thing is I never have to get out of my car. Love this place!!!
Staff is knowledgeable, friendly and fast. Best thing is I never have to get out of my car. Love this place!!!
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Ar
Too expensive
Too expensive
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Happycustomer995
Everyone is always so nice and polite and quick. The manager was doing a great job of keeping the show running.
Everyone is always so nice and polite and quick. The manager was doing a great job of keeping the show running.
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JM
Staff is friendly and efficient.
Staff is friendly and efficient.
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Dave
quick and easy
quick and easy
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Anonymous
the greetings from the staff was awesome.
the greetings from the staff was awesome.
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SC
They were efficient and knowledgeable and friendly
They were efficient and knowledgeable and friendly
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Kelley F.
The employees were very professional and friendly. As always, it was a quick and easy experience.
The employees were very professional and friendly. As always, it was a quick and easy experience.
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Jpt
Quick, knowledgeable, effective.
Quick, knowledgeable, effective.
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Sam
Fast easy and good price and no problems with my car
Fast easy and good price and no problems with my car
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JDoe
I had a very good experience getting my oil changed. Simple and quick. I like that.
I had a very good experience getting my oil changed. Simple and quick. I like that.
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oilchangejosh
Pressured into changing air filter and get gas tank "flushed", when I knew they didn't need it quite yet.
Pressured into changing air filter and get gas tank "flushed", when I knew they didn't need it quite yet.
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Matt
I believe every human and business can always do more to improve themselves or the product or services they offer.
I believe every human and business can always do more to improve themselves or the product or services they offer.
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taggmed
Fast and easy
Fast and easy
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Monip
They guys were all really nice and quick and seemed genuine
They guys were all really nice and quick and seemed genuine
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Jay
This team is very efficient and does not waste time. Communicates well and follows your sop's
This team is very efficient and does not waste time. Communicates well and follows your sop's
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Brian G
Staff is friendly, and they are fast.
Staff is friendly, and they are fast.
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Jeanie K
Service was excellent, very courteous employees, there was a small problem with my drain screw, it was stripped, but they fixed ...
Service was excellent, very courteous employees, there was a small problem with my drain screw, it was stripped, but they fixed it & had me back on the road in no time. I will definitely return for future service.
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Nugget Surf
The Staff was Very Friendly, and open about my Car and Service!
The Staff was Very Friendly, and open about my Car and Service!
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Anonymous
Friendly and fast service
Friendly and fast service
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Asousa
There was some childish screwing around that I've never seen there before. Tech forgot the tire pressure and told the guy the wr ...
There was some childish screwing around that I've never seen there before. Tech forgot the tire pressure and told the guy the wrong amount. It was super slow so maybe they were just bored. Good overall though. They were nice and fast
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Oilcnger
Compared to my visit at the la Mesa location, this was just alright
Compared to my visit at the la Mesa location, this was just alright
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Michael
I did not like EZ LUBE due to a bad experience in the past. I found OIL STOP to be great but a distance to get there. I was impr ...
I did not like EZ LUBE due to a bad experience in the past. I found OIL STOP to be great but a distance to get there. I was impressed at Valvoline in San Clemente. You are a close second to Oil Stop
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U.L.
Fast. Affordable. Yet high quality service. Staff are always thorough and respectful.
Fast. Affordable. Yet high quality service. Staff are always thorough and respectful.
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Amanda G
Nick was great, very friendly and knowledgeable.
Nick was great, very friendly and knowledgeable.
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Amyh
Didn't know it was so expensive
Didn't know it was so expensive
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EmL
Everyone is very nice and it is all done quickly and they always let me know honestly if there is something else I should know a ...
Everyone is very nice and it is all done quickly and they always let me know honestly if there is something else I should know about going on with my truck
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chatter
Was quick and easy
Was quick and easy
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Motorbäbe
The staff here always amazes me. Soooo freindly and professional. I always leave happy. They make getting an oil change fast and ...
The staff here always amazes me. Soooo freindly and professional. I always leave happy. They make getting an oil change fast and painless
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Bronson Smith
Quick, easy, and out the door.
Quick, easy, and out the door.
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SB
Very quick and the staff was very friendly and while they recommended products I did not feel pressured to buy anything I didn't ...
Very quick and the staff was very friendly and while they recommended products I did not feel pressured to buy anything I didn't want.
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Louch company
No reason just first time
No reason just first time
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Joseph C
Quick service. Very detailed in checking my vehicle. Very knowlegeable
Quick service. Very detailed in checking my vehicle. Very knowlegeable
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Bill from Lake Forest, CA
Same strong, thorough, professional maintenance & services checks as always
Same strong, thorough, professional maintenance & services checks as always
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Mike G.
I love how highly systematized (sp?) the operation is. Best way to create consistent and accurate service is to have procedures ...
I love how highly systematized (sp?) the operation is. Best way to create consistent and accurate service is to have procedures and backups for everything and they seemed to have that in spades.
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Cal89
Everyone was so friendly and no pressure. It was so fast loved being able to stay in my car especially with kids!
Everyone was so friendly and no pressure. It was so fast loved being able to stay in my car especially with kids!
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Doug J.
I have used this facility in the pst andOn the visit the staff was wonderful. They had a great attitude and we're aPleasureTo wo ...
I have used this facility in the pst andOn the visit the staff was wonderful. They had a great attitude and we're aPleasureTo work with.
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Kory L
It's pricey vs. jiffy lube.
It's pricey vs. jiffy lube.
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Cvilla
Casey went above and beyond to explain factors of why other services need to be performed based on my mileage
Casey went above and beyond to explain factors of why other services need to be performed based on my mileage
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Martin
Never used Valvoline before and the staff was great, fast, efficient and I was out of there in no time.
Never used Valvoline before and the staff was great, fast, efficient and I was out of there in no time.
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JOHN H
I have been there several times. They do a good job
I have been there several times. They do a good job
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CPatrice
They explained what they did clearly . It was reasonably priced fast efficiant.
They explained what they did clearly . It was reasonably priced fast efficiant.
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Alex
They were very kind and specific about my jeep on what they did!
They were very kind and specific about my jeep on what they did!
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Shelly Hutch
It was quick, the technicians were courteous.
It was quick, the technicians were courteous.
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cicero
i had several questions and the staff checked out these issues very promptly. extra good service.
i had several questions and the staff checked out these issues very promptly. extra good service.
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DavidO
Speed and efficiency
Speed and efficiency
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CARLOSM
The staff very knowledgable as well as friendly and professional.
The staff very knowledgable as well as friendly and professional.
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