Welcome. The Spring Valley Valvoline Instant Oil Change is located approximately .4 miles west of Spring Valley County Park near the intersection of Sweetwater Road and Jamacha Blvd next to Circle K. Nancy Lopez, Manager
96 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Thank you for helping us raise over $92,000 for American Cancer Societys Road To Recovery Program. The Road To Recovery Program helps provide free rides for cancer patients to get to their chemo appointments.
Save now with these great offers.
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Select Preventive Maintenance Services
Offer Details
Includes Transmission, Gearbox or Radiator Services only.
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| Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Salvador
Me atendieron muy bien la señorita Carmen es muy amable y te explica muy bien
Me atendieron muy bien la señorita Carmen es muy amable y te explica muy bien
MORE
Linda
The customer service employee I encountered was quick, polite, professional and helped me decide what choices to make. She welco ...
The customer service employee I encountered was quick, polite, professional and helped me decide what choices to make. She welcomed me even though it was about 10 minutes till closing. The staff had my service done promptly in 20 minutes. 2nd time there and they are great!
MORE
PreAc
Save a lot of time rather than just doing it ourselves
Save a lot of time rather than just doing it ourselves
MORE
gina.lybarger
Nice, friendly and fast!
Nice, friendly and fast!
MORE
MYIA C
Listened and answered all of my questions to my satisfaction. Convenience
Listened and answered all of my questions to my satisfaction. Convenience
MORE
Stella2dallas
Job well done
Job well done
MORE
Mercedes B
the woman in charge of my service seemed to care for my vehicle as if it were her own.
the woman in charge of my service seemed to care for my vehicle as if it were her own.
MORE
Terrence T.
Great customer service
Great customer service
MORE
Carterj
Too expensive.
Too expensive.
MORE
Akbird92
The staff was extremely friendly and helpful, they talked me through everything they were doing and explained why I needed certa ...
The staff was extremely friendly and helpful, they talked me through everything they were doing and explained why I needed certain things done
MORE
n/a
The technicians that assisted me were very professional and know their job. I was very impress with the time it took to change m ...
The technicians that assisted me were very professional and know their job. I was very impress with the time it took to change my oil, I was in and out in 15 minutes tops.Great customer service!!
MORE
Carly H
Great customer service. Very convenient and fast services.
Great customer service. Very convenient and fast services.
MORE
Notta Fann
The price paid was too high for an average and basic oil change. I wanted efficiency, but not at the cost of $75. Should've rema ...
The price paid was too high for an average and basic oil change. I wanted efficiency, but not at the cost of $75. Should've remained loyal to my regular shop and waited the 20 plus minutes for $30 less. I wasn't impressed with the stay in your car oil change concept for 10 minutes or less. Makes one wonder if all needs of my car service is being addressed and if the servicemen are indeed providing fresh oil from old to new. Not likely to return. This shop has an extremely high turnover rate - makes one wonder why?!
MORE
Linda H
I didn’t like the fact that the music was playing so loud I had to ask the technician a few times to repeat them selves cause I ...
I didn’t like the fact that the music was playing so loud I had to ask the technician a few times to repeat them selves cause I couldn’t understand what they said over the volume of the music.
MORE
Rafael M.
I liked the service provided to me, the friendly staff and the honesty.
I liked the service provided to me, the friendly staff and the honesty.
MORE
Dan S. from Phoenix
I liked the fact that the service was fast and efficient. I was offered a 5,000 mile synthetic oil which I am very happy about. ...
I liked the fact that the service was fast and efficient. I was offered a 5,000 mile synthetic oil which I am very happy about. I was on a trip at the time and noticed I really needed an oil change. I drove right into a bay and was out in less than 15 minutes. Keep up the good work.
MORE
jmurphy7475
Didn't have to wait. Got in and out in 15 minutes. Service was worth the price.
Didn't have to wait. Got in and out in 15 minutes. Service was worth the price.
MORE
Yosmia Johnson
Very efficient staff and quick service
Very efficient staff and quick service
MORE
Anonymous
Nancy was great at explaining everything I needed to know about servicing my car. Definitely will be coming back. Thank you for ...
Nancy was great at explaining everything I needed to know about servicing my car. Definitely will be coming back. Thank you for the great experience 👍🏻 Love this location Good job!
MORE
Meli
Very polite and fast and friendly
Very polite and fast and friendly
MORE
Honda
Informed me of needed repairs, problem with seal of oil filter had been previously damaged by another company during the prior o ...
Informed me of needed repairs, problem with seal of oil filter had been previously damaged by another company during the prior oil changes at this same location but different company. This is going to be an unanticipated repair and cost. It' is hard to trust any one to do their job right. The staff at this station where very polite and nice and I would go again for an oil change.
MORE
Gail B
They were very knowledgeable
They were very knowledgeable
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Anonymous
Employees were very kind and explained every thing to me they checked all the things that needed to the checked put air in my ti ...
Employees were very kind and explained every thing to me they checked all the things that needed to the checked put air in my tires
MORE
Anonymous
Both technicians went out of their way to help me with making sure I understood what they were doing and what was needed. Great ...
Both technicians went out of their way to help me with making sure I understood what they were doing and what was needed. Great customer service.
MORE
Beverly
People were very nice.
People were very nice.
MORE
Anonymous
Very satisfied with the staff. The young ladywas knowledgeable.
Very satisfied with the staff. The young ladywas knowledgeable.
MORE
Guillermo
Costumer service was excellent and I was in out on a good reasonable time.
Costumer service was excellent and I was in out on a good reasonable time.
MORE
Christopher L.
i just felt that there was more time taken to get in then i expected but i'm still satisfied
i just felt that there was more time taken to get in then i expected but i'm still satisfied
MORE
Anonymous
Service was quick & employees were knowledgeable and friendly
Service was quick & employees were knowledgeable and friendly
MORE
Jessica P
They were super friendly and very helpful
They were super friendly and very helpful
MORE
Gunnysbunch
Fast and friendly service. Great staff.
Fast and friendly service. Great staff.
MORE
MichJ
The staff was well knowledgeable of what needed to be done and was qualified to work on my vehicle.
The staff was well knowledgeable of what needed to be done and was qualified to work on my vehicle.
MORE
Tony B.
I was satisfied for the service, just the price was a little high as I am retired and short of money, there were other places th ...
I was satisfied for the service, just the price was a little high as I am retired and short of money, there were other places that told me of a lower price but I decided to stay with you.
MORE
Miguel S
The service was very quick and the staff was very professional
The service was very quick and the staff was very professional
MORE
CANDACE
Fast service was in and out in about 20mins
Fast service was in and out in about 20mins
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Satisfied.
The tech that helped me was very helpful and respectful. He explained what was needed and it recommended without pressure to pu ...
The tech that helped me was very helpful and respectful. He explained what was needed and it recommended without pressure to purchase. That’s a reason itself to return! Thank you and I’m sorry I don’t remember his name.
MORE
BrianahJohnson
Carmen, and another guy I can’t remembee his name (sorry) was super amazing and helpful. I will highly recommend anyone to come ...
Carmen, and another guy I can’t remembee his name (sorry) was super amazing and helpful. I will highly recommend anyone to come and see them
MORE
Anonymous
Professional customer service
Professional customer service
MORE
Very satisfied customer
I like the cleanliness of the new shop, the professional outlook of the service members and their service oriented demeanor. Th ...
I like the cleanliness of the new shop, the professional outlook of the service members and their service oriented demeanor. They show pride in their work.
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M
The cost of an oil change increased from 24.99 to 43.99 that’s almost a 20$ difference
The cost of an oil change increased from 24.99 to 43.99 that’s almost a 20$ difference
MORE
Iambrandnu
Had a great experience and also found out about other car issue I was having thanks Alex
Had a great experience and also found out about other car issue I was having thanks Alex
MORE
Jack G
Nancy was great. Will be returning.
Nancy was great. Will be returning.
MORE
R m
Likely I’m bringing my car ! And recommend to all my friends ! Thanks you
Likely I’m bringing my car ! And recommend to all my friends ! Thanks you
MORE
Victor d
Service manager was very Nice all the service people were very professional also
Service manager was very Nice all the service people were very professional also
MORE
Estelita Sarno
Nancy was so good and so was the technician. I love the experience. Will come back!
Nancy was so good and so was the technician. I love the experience. Will come back!
MORE
05ToyotaCamry
I had minor mechanical problems involving my power steering pump and my rack and pinion. They were able to diagnosed the problem ...
I had minor mechanical problems involving my power steering pump and my rack and pinion. They were able to diagnosed the problem and inform me on how to fix it at a very cost-efficient level.
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Jaime J
Nancy did great!
Nancy did great!
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Bryon H.
The customer rep, Carmen, was very polite and made us feel very welcome with her willingness to chat. She was quite helpful with ...
The customer rep, Carmen, was very polite and made us feel very welcome with her willingness to chat. She was quite helpful with describing the types of oil and made sure to put in my requested PSI for the tire pressure (42). The bay area was quite neat and orderly, and Nancy, the worker under the car, was very efficient with the work done on my Geo. I've been going to this location now for years, but I've never had such a nice visit nor such polite people help us before. We left feeling very happy which set a good mood for the remainder of our day. We give the Spring Valley shop 5 stars!
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Mel
The service techs were knowledgeable, professional, courteous and very efficient.
The service techs were knowledgeable, professional, courteous and very efficient.
MORE
Ms Red
Staff was nice& friendly, service was fast
Staff was nice& friendly, service was fast
MORE
Junior
Por. Buen servicios
Por. Buen servicios
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Mary H
Great service friendly staff I would go back
Great service friendly staff I would go back
MORE
Karen S
very nice guys, helpfull and professional
very nice guys, helpfull and professional
MORE
Lopez
Good customer service and oil change was fast
Good customer service and oil change was fast
MORE
John Smith
The mechanics were very knowledgeable and helped me out a lot.
The mechanics were very knowledgeable and helped me out a lot.
MORE
Catherine
Frinedly, knowledgeable, fast and efficient!
Frinedly, knowledgeable, fast and efficient!
MORE
ld
Alejandro was very friendly and service was quick
Alejandro was very friendly and service was quick
MORE
Diana K
There were very nice and fast just the way I like it I would go back again and I will tell my family and friends . Thank you so ...
There were very nice and fast just the way I like it I would go back again and I will tell my family and friends . Thank you so much good people work there.
MORE
Rs
It was quick and easy. Simple to understand and everything went smoothly
It was quick and easy. Simple to understand and everything went smoothly
MORE
Mario R.
Staff are friendly and the kind of work they do is outstanding.
Staff are friendly and the kind of work they do is outstanding.
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Trever P
The service was fast and the price was very reasonable
The service was fast and the price was very reasonable
MORE
Shannon
Great service
Great service
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jim h
fast and easy
fast and easy
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Rodney
I come to this location because my car is low to the ground and they know how to change the oil without damaging my vehicle.
I come to this location because my car is low to the ground and they know how to change the oil without damaging my vehicle.
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Steve
Service was quick and my truck was checked out for further service. I was advised of other problems and some were taken care of ...
Service was quick and my truck was checked out for further service. I was advised of other problems and some were taken care of on the spot.Great service!
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Barbara L
Quick friendly service even though I came 15 minutes before closing!
Quick friendly service even though I came 15 minutes before closing!
MORE
Anonymous
THE COST OF THE OIL CHANGE WAS TO HIGH BUT I'M SATISFIED WITH THE SERVICE
THE COST OF THE OIL CHANGE WAS TO HIGH BUT I'M SATISFIED WITH THE SERVICE
MORE
as
This was the first time I experienced "drive through" services. Didn't have to get out of the car which was convenient having m ...
This was the first time I experienced "drive through" services. Didn't have to get out of the car which was convenient having my six year old. The technicians gave her a coloring book which she loved. Great services.
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Jt
The prices went up by double the amount I use to pay and the wait was ridiculous more the “15 minutes”
The prices went up by double the amount I use to pay and the wait was ridiculous more the “15 minutes”
MORE
Bobby p
Chris was very knowledgeable and extremely professional. Very satisfied with his cutomer service!
Chris was very knowledgeable and extremely professional. Very satisfied with his cutomer service!
MORE
G crockett
They are the best
They are the best
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Martin B.
Great job! Great Workers! Great Service!Well Done Valvoline Crew! Very impressed!!!
Great job! Great Workers! Great Service!Well Done Valvoline Crew! Very impressed!!!
MORE
Jeanette G.
it was an easy visit. no wait. staff very professional and friendly. i will be back
it was an easy visit. no wait. staff very professional and friendly. i will be back
MORE
Rod
Friendly and knowledgeable staff. They told me what was being done.
Friendly and knowledgeable staff. They told me what was being done.
MORE
Kc D.
Everyone one who was on staff that day was great! Everyone we encountered was very knowledgeable and friendly. The service we go ...
Everyone one who was on staff that day was great! Everyone we encountered was very knowledgeable and friendly. The service we got was quick and informational. We will be coming back to this location again!
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DIANA WHITE CONVERTIBLE MUSTANG
I already wrote my feedback on mummy service with Valvoline ! Great customer service by Nancy and the gentlemen that helped me I ...
I already wrote my feedback on mummy service with Valvoline ! Great customer service by Nancy and the gentlemen that helped me I believe it was either Joseph or Alejandro ... he took all my paperwork he was great! Was fast and a very seamless transaction. I stayed in my car got done within 15 min and just wanted to tell the store manager great job with training your colleagues! Kudos to you all ! Kindly, The woman in the white mustang !
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Mari M
I am highly satisfied because I had just got out of work and didn’t think I had any time to get the oil change done. I drove by ...
I am highly satisfied because I had just got out of work and didn’t think I had any time to get the oil change done. I drove by volvoline and I just asked if they have time to do an oil change, boom!!! they took my car right away! I didn’t have to wait untill weekend. Thank you Valvoline.
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Unhappy Hank
Very expensive! $50 for a 07... Crazy!!!
Very expensive! $50 for a 07... Crazy!!!
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cnm123
I didn't even need to get out of the car it was so quick!
I didn't even need to get out of the car it was so quick!
MORE
DT
Asked for a tire rotation, but they said they couldn’t do it.
Asked for a tire rotation, but they said they couldn’t do it.
MORE
Gilberto Gutiérrez
Por su profesionalismo y su buen servicio .
Por su profesionalismo y su buen servicio .
MORE
Jacob R
It was extremely quick and friendly service that did not make me feel pressured into buying other things
It was extremely quick and friendly service that did not make me feel pressured into buying other things
MORE
Willie c.
Very quick and friendly service.
Very quick and friendly service.
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Mario y
The prices are super high
The prices are super high
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Melissa.R
It was a great overall experience. The mechanic that helped me was very knowledgeable and very nice. The service was fast and ea ...
It was a great overall experience. The mechanic that helped me was very knowledgeable and very nice. The service was fast and easy I will definitely be returning.
MORE
Lashandra G
They were so nice. I just got off work and was kinda in a bad mood when I arrived, but they made me forget about my bad day. Eve ...
They were so nice. I just got off work and was kinda in a bad mood when I arrived, but they made me forget about my bad day. Everyone talked to me and they brought smiles to my face while keeping me informed about my car and explained everything in a way I could understand
MORE
Rico
Customer service was outstanding and professional
Customer service was outstanding and professional
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Elsa S
Very good service
Very good service
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D.T
Great customer service
Great customer service
MORE
Veronica M
Manuel Martinez was a great help in explaining all the recommended services. I also am thankful that this service station honors ...
Manuel Martinez was a great help in explaining all the recommended services. I also am thankful that this service station honors active duty/veterans. Will be coming back for service on my vehicle
MORE
George P.
Service was good but maybe a bit expensive. My primary complaint ( rediculous as it sounds) is that the tag indicating the next ...
Service was good but maybe a bit expensive. My primary complaint ( rediculous as it sounds) is that the tag indicating the next oil change is due specifies 3000 miles. My auto is 11 years old. For at least the last 7 12 years Ford has recommended changing oil every 5000 miles and synthetic blend oil is advertised as better than ordinary oil. Therefore your recommendation of 3000 miles Bergen oil changes is excessive and designed to collect more money than reasonable. I will have my oil changed at 5000 miles as recommended by Ford Motor Company.
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Anonymous
Prices are high
Prices are high
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FM
The staff was friendly and service was quick
The staff was friendly and service was quick
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Mario C.
Very friendly. Fast service
Very friendly. Fast service
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Joseph G
My battery had died and I was parked on the other side of the lot. Nancy drove over to my car, jumped the battery and helped me ...
My battery had died and I was parked on the other side of the lot. Nancy drove over to my car, jumped the battery and helped me out with getting my car running again with a new battery once I made it to valvoline. All the services were great and my car is running well.
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Chad Albright
I had a great experience. All the staff was friendly and very in formative.
I had a great experience. All the staff was friendly and very in formative.
MORE
Bill S
The person that helped me was a very nice guy and very personable. He explained everything to me and if I had a question he answ ...
The person that helped me was a very nice guy and very personable. He explained everything to me and if I had a question he answered it right away. It was a great experience
MORE
Salvador
Me atendieron muy bien la señorita Carmen es muy amable y te explica muy bien
Me atendieron muy bien la señorita Carmen es muy amable y te explica muy bien
MORE
Linda
The customer service employee I encountered was quick, polite, professional and helped me decide what choices to make. She welco ...
The customer service employee I encountered was quick, polite, professional and helped me decide what choices to make. She welcomed me even though it was about 10 minutes till closing. The staff had my service done promptly in 20 minutes. 2nd time there and they are great!
MORE
PreAc
Save a lot of time rather than just doing it ourselves
Save a lot of time rather than just doing it ourselves
MORE
gina.lybarger
Nice, friendly and fast!
Nice, friendly and fast!
MORE
MYIA C
Listened and answered all of my questions to my satisfaction. Convenience
Listened and answered all of my questions to my satisfaction. Convenience
MORE
Stella2dallas
Job well done
Job well done
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Mercedes B
the woman in charge of my service seemed to care for my vehicle as if it were her own.
the woman in charge of my service seemed to care for my vehicle as if it were her own.
MORE
Terrence T.
Great customer service
Great customer service
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Carterj
Too expensive.
Too expensive.
MORE
Akbird92
The staff was extremely friendly and helpful, they talked me through everything they were doing and explained why I needed certa ...
The staff was extremely friendly and helpful, they talked me through everything they were doing and explained why I needed certain things done
MORE
n/a
The technicians that assisted me were very professional and know their job. I was very impress with the time it took to change m ...
The technicians that assisted me were very professional and know their job. I was very impress with the time it took to change my oil, I was in and out in 15 minutes tops.Great customer service!!
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Carly H
Great customer service. Very convenient and fast services.
Great customer service. Very convenient and fast services.
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Notta Fann
The price paid was too high for an average and basic oil change. I wanted efficiency, but not at the cost of $75. Should've rema ...
The price paid was too high for an average and basic oil change. I wanted efficiency, but not at the cost of $75. Should've remained loyal to my regular shop and waited the 20 plus minutes for $30 less. I wasn't impressed with the stay in your car oil change concept for 10 minutes or less. Makes one wonder if all needs of my car service is being addressed and if the servicemen are indeed providing fresh oil from old to new. Not likely to return. This shop has an extremely high turnover rate - makes one wonder why?!
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Linda H
I didn’t like the fact that the music was playing so loud I had to ask the technician a few times to repeat them selves cause I ...
I didn’t like the fact that the music was playing so loud I had to ask the technician a few times to repeat them selves cause I couldn’t understand what they said over the volume of the music.
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Rafael M.
I liked the service provided to me, the friendly staff and the honesty.
I liked the service provided to me, the friendly staff and the honesty.
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Dan S. from Phoenix
I liked the fact that the service was fast and efficient. I was offered a 5,000 mile synthetic oil which I am very happy about. ...
I liked the fact that the service was fast and efficient. I was offered a 5,000 mile synthetic oil which I am very happy about. I was on a trip at the time and noticed I really needed an oil change. I drove right into a bay and was out in less than 15 minutes. Keep up the good work.
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jmurphy7475
Didn't have to wait. Got in and out in 15 minutes. Service was worth the price.
Didn't have to wait. Got in and out in 15 minutes. Service was worth the price.
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Yosmia Johnson
Very efficient staff and quick service
Very efficient staff and quick service
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Anonymous
Nancy was great at explaining everything I needed to know about servicing my car. Definitely will be coming back. Thank you for ...
Nancy was great at explaining everything I needed to know about servicing my car. Definitely will be coming back. Thank you for the great experience 👍🏻 Love this location Good job!
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Meli
Very polite and fast and friendly
Very polite and fast and friendly
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Honda
Informed me of needed repairs, problem with seal of oil filter had been previously damaged by another company during the prior o ...
Informed me of needed repairs, problem with seal of oil filter had been previously damaged by another company during the prior oil changes at this same location but different company. This is going to be an unanticipated repair and cost. It' is hard to trust any one to do their job right. The staff at this station where very polite and nice and I would go again for an oil change.
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Gail B
They were very knowledgeable
They were very knowledgeable
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Anonymous
Employees were very kind and explained every thing to me they checked all the things that needed to the checked put air in my ti ...
Employees were very kind and explained every thing to me they checked all the things that needed to the checked put air in my tires
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Anonymous
Both technicians went out of their way to help me with making sure I understood what they were doing and what was needed. Great ...
Both technicians went out of their way to help me with making sure I understood what they were doing and what was needed. Great customer service.
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Beverly
People were very nice.
People were very nice.
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Anonymous
Very satisfied with the staff. The young ladywas knowledgeable.
Very satisfied with the staff. The young ladywas knowledgeable.
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Guillermo
Costumer service was excellent and I was in out on a good reasonable time.
Costumer service was excellent and I was in out on a good reasonable time.
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Christopher L.
i just felt that there was more time taken to get in then i expected but i'm still satisfied
i just felt that there was more time taken to get in then i expected but i'm still satisfied
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Anonymous
Service was quick & employees were knowledgeable and friendly
Service was quick & employees were knowledgeable and friendly
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Jessica P
They were super friendly and very helpful
They were super friendly and very helpful
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Gunnysbunch
Fast and friendly service. Great staff.
Fast and friendly service. Great staff.
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MichJ
The staff was well knowledgeable of what needed to be done and was qualified to work on my vehicle.
The staff was well knowledgeable of what needed to be done and was qualified to work on my vehicle.
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Tony B.
I was satisfied for the service, just the price was a little high as I am retired and short of money, there were other places th ...
I was satisfied for the service, just the price was a little high as I am retired and short of money, there were other places that told me of a lower price but I decided to stay with you.
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Miguel S
The service was very quick and the staff was very professional
The service was very quick and the staff was very professional
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CANDACE
Fast service was in and out in about 20mins
Fast service was in and out in about 20mins
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Satisfied.
The tech that helped me was very helpful and respectful. He explained what was needed and it recommended without pressure to pu ...
The tech that helped me was very helpful and respectful. He explained what was needed and it recommended without pressure to purchase. That’s a reason itself to return! Thank you and I’m sorry I don’t remember his name.
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BrianahJohnson
Carmen, and another guy I can’t remembee his name (sorry) was super amazing and helpful. I will highly recommend anyone to come ...
Carmen, and another guy I can’t remembee his name (sorry) was super amazing and helpful. I will highly recommend anyone to come and see them
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Anonymous
Professional customer service
Professional customer service
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Very satisfied customer
I like the cleanliness of the new shop, the professional outlook of the service members and their service oriented demeanor. Th ...
I like the cleanliness of the new shop, the professional outlook of the service members and their service oriented demeanor. They show pride in their work.
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M
The cost of an oil change increased from 24.99 to 43.99 that’s almost a 20$ difference
The cost of an oil change increased from 24.99 to 43.99 that’s almost a 20$ difference
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Iambrandnu
Had a great experience and also found out about other car issue I was having thanks Alex
Had a great experience and also found out about other car issue I was having thanks Alex
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Jack G
Nancy was great. Will be returning.
Nancy was great. Will be returning.
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R m
Likely I’m bringing my car ! And recommend to all my friends ! Thanks you
Likely I’m bringing my car ! And recommend to all my friends ! Thanks you
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Victor d
Service manager was very Nice all the service people were very professional also
Service manager was very Nice all the service people were very professional also
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Estelita Sarno
Nancy was so good and so was the technician. I love the experience. Will come back!
Nancy was so good and so was the technician. I love the experience. Will come back!
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05ToyotaCamry
I had minor mechanical problems involving my power steering pump and my rack and pinion. They were able to diagnosed the problem ...
I had minor mechanical problems involving my power steering pump and my rack and pinion. They were able to diagnosed the problem and inform me on how to fix it at a very cost-efficient level.
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Jaime J
Nancy did great!
Nancy did great!
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Bryon H.
The customer rep, Carmen, was very polite and made us feel very welcome with her willingness to chat. She was quite helpful with ...
The customer rep, Carmen, was very polite and made us feel very welcome with her willingness to chat. She was quite helpful with describing the types of oil and made sure to put in my requested PSI for the tire pressure (42). The bay area was quite neat and orderly, and Nancy, the worker under the car, was very efficient with the work done on my Geo. I've been going to this location now for years, but I've never had such a nice visit nor such polite people help us before. We left feeling very happy which set a good mood for the remainder of our day. We give the Spring Valley shop 5 stars!
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Mel
The service techs were knowledgeable, professional, courteous and very efficient.
The service techs were knowledgeable, professional, courteous and very efficient.
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Ms Red
Staff was nice& friendly, service was fast
Staff was nice& friendly, service was fast
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Junior
Por. Buen servicios
Por. Buen servicios
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Mary H
Great service friendly staff I would go back
Great service friendly staff I would go back
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Karen S
very nice guys, helpfull and professional
very nice guys, helpfull and professional
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Lopez
Good customer service and oil change was fast
Good customer service and oil change was fast
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John Smith
The mechanics were very knowledgeable and helped me out a lot.
The mechanics were very knowledgeable and helped me out a lot.
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Catherine
Frinedly, knowledgeable, fast and efficient!
Frinedly, knowledgeable, fast and efficient!
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ld
Alejandro was very friendly and service was quick
Alejandro was very friendly and service was quick
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Diana K
There were very nice and fast just the way I like it I would go back again and I will tell my family and friends . Thank you so ...
There were very nice and fast just the way I like it I would go back again and I will tell my family and friends . Thank you so much good people work there.
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Rs
It was quick and easy. Simple to understand and everything went smoothly
It was quick and easy. Simple to understand and everything went smoothly
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Mario R.
Staff are friendly and the kind of work they do is outstanding.
Staff are friendly and the kind of work they do is outstanding.
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Trever P
The service was fast and the price was very reasonable
The service was fast and the price was very reasonable
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Shannon
Great service
Great service
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jim h
fast and easy
fast and easy
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Rodney
I come to this location because my car is low to the ground and they know how to change the oil without damaging my vehicle.
I come to this location because my car is low to the ground and they know how to change the oil without damaging my vehicle.
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Steve
Service was quick and my truck was checked out for further service. I was advised of other problems and some were taken care of ...
Service was quick and my truck was checked out for further service. I was advised of other problems and some were taken care of on the spot.Great service!
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Barbara L
Quick friendly service even though I came 15 minutes before closing!
Quick friendly service even though I came 15 minutes before closing!
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Anonymous
THE COST OF THE OIL CHANGE WAS TO HIGH BUT I'M SATISFIED WITH THE SERVICE
THE COST OF THE OIL CHANGE WAS TO HIGH BUT I'M SATISFIED WITH THE SERVICE
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as
This was the first time I experienced "drive through" services. Didn't have to get out of the car which was convenient having m ...
This was the first time I experienced "drive through" services. Didn't have to get out of the car which was convenient having my six year old. The technicians gave her a coloring book which she loved. Great services.
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Jt
The prices went up by double the amount I use to pay and the wait was ridiculous more the “15 minutes”
The prices went up by double the amount I use to pay and the wait was ridiculous more the “15 minutes”
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Bobby p
Chris was very knowledgeable and extremely professional. Very satisfied with his cutomer service!
Chris was very knowledgeable and extremely professional. Very satisfied with his cutomer service!
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G crockett
They are the best
They are the best
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Martin B.
Great job! Great Workers! Great Service!Well Done Valvoline Crew! Very impressed!!!
Great job! Great Workers! Great Service!Well Done Valvoline Crew! Very impressed!!!
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Jeanette G.
it was an easy visit. no wait. staff very professional and friendly. i will be back
it was an easy visit. no wait. staff very professional and friendly. i will be back
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Rod
Friendly and knowledgeable staff. They told me what was being done.
Friendly and knowledgeable staff. They told me what was being done.
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Kc D.
Everyone one who was on staff that day was great! Everyone we encountered was very knowledgeable and friendly. The service we go ...
Everyone one who was on staff that day was great! Everyone we encountered was very knowledgeable and friendly. The service we got was quick and informational. We will be coming back to this location again!
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DIANA WHITE CONVERTIBLE MUSTANG
I already wrote my feedback on mummy service with Valvoline ! Great customer service by Nancy and the gentlemen that helped me I ...
I already wrote my feedback on mummy service with Valvoline ! Great customer service by Nancy and the gentlemen that helped me I believe it was either Joseph or Alejandro ... he took all my paperwork he was great! Was fast and a very seamless transaction. I stayed in my car got done within 15 min and just wanted to tell the store manager great job with training your colleagues! Kudos to you all ! Kindly, The woman in the white mustang !
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Mari M
I am highly satisfied because I had just got out of work and didn’t think I had any time to get the oil change done. I drove by ...
I am highly satisfied because I had just got out of work and didn’t think I had any time to get the oil change done. I drove by volvoline and I just asked if they have time to do an oil change, boom!!! they took my car right away! I didn’t have to wait untill weekend. Thank you Valvoline.
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Unhappy Hank
Very expensive! $50 for a 07... Crazy!!!
Very expensive! $50 for a 07... Crazy!!!
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cnm123
I didn't even need to get out of the car it was so quick!
I didn't even need to get out of the car it was so quick!
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DT
Asked for a tire rotation, but they said they couldn’t do it.
Asked for a tire rotation, but they said they couldn’t do it.
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Gilberto Gutiérrez
Por su profesionalismo y su buen servicio .
Por su profesionalismo y su buen servicio .
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Jacob R
It was extremely quick and friendly service that did not make me feel pressured into buying other things
It was extremely quick and friendly service that did not make me feel pressured into buying other things
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Willie c.
Very quick and friendly service.
Very quick and friendly service.
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Mario y
The prices are super high
The prices are super high
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Melissa.R
It was a great overall experience. The mechanic that helped me was very knowledgeable and very nice. The service was fast and ea ...
It was a great overall experience. The mechanic that helped me was very knowledgeable and very nice. The service was fast and easy I will definitely be returning.
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Lashandra G
They were so nice. I just got off work and was kinda in a bad mood when I arrived, but they made me forget about my bad day. Eve ...
They were so nice. I just got off work and was kinda in a bad mood when I arrived, but they made me forget about my bad day. Everyone talked to me and they brought smiles to my face while keeping me informed about my car and explained everything in a way I could understand
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Rico
Customer service was outstanding and professional
Customer service was outstanding and professional
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Elsa S
Very good service
Very good service
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D.T
Great customer service
Great customer service
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Veronica M
Manuel Martinez was a great help in explaining all the recommended services. I also am thankful that this service station honors ...
Manuel Martinez was a great help in explaining all the recommended services. I also am thankful that this service station honors active duty/veterans. Will be coming back for service on my vehicle
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George P.
Service was good but maybe a bit expensive. My primary complaint ( rediculous as it sounds) is that the tag indicating the next ...
Service was good but maybe a bit expensive. My primary complaint ( rediculous as it sounds) is that the tag indicating the next oil change is due specifies 3000 miles. My auto is 11 years old. For at least the last 7 12 years Ford has recommended changing oil every 5000 miles and synthetic blend oil is advertised as better than ordinary oil. Therefore your recommendation of 3000 miles Bergen oil changes is excessive and designed to collect more money than reasonable. I will have my oil changed at 5000 miles as recommended by Ford Motor Company.
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Anonymous
Prices are high
Prices are high
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FM
The staff was friendly and service was quick
The staff was friendly and service was quick
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Mario C.
Very friendly. Fast service
Very friendly. Fast service
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Joseph G
My battery had died and I was parked on the other side of the lot. Nancy drove over to my car, jumped the battery and helped me ...
My battery had died and I was parked on the other side of the lot. Nancy drove over to my car, jumped the battery and helped me out with getting my car running again with a new battery once I made it to valvoline. All the services were great and my car is running well.
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Chad Albright
I had a great experience. All the staff was friendly and very in formative.
I had a great experience. All the staff was friendly and very in formative.
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Bill S
The person that helped me was a very nice guy and very personable. He explained everything to me and if I had a question he answ ...
The person that helped me was a very nice guy and very personable. He explained everything to me and if I had a question he answered it right away. It was a great experience
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