Welcome. The Thousand Oaks Valvoline Instant Oil Change is located approximately .1 miles east of The Lakes at Thousand Oaks near the intersection of Thousand Oaks Blvd and North Conejo School Road across from Thousand Oaks Toyota. Evan Keeney, Manager
67 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
In observance of Easter, Valvoline Instant Oil Change will be closed Sunday, April 21st.
Save now with these great offers.
Select Preventive Maintenance Services
Offer Details
Includes Transmission, Gearbox or Radiator Services only.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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has been sent.
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Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
Your coupon
has been sent.
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| Make | Model | Year |
|---|
myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
JohnB
Staff and whole process ran like a well-oiled machine. I was VERY impressed with your system and process, and brought my other t ...
Staff and whole process ran like a well-oiled machine. I was VERY impressed with your system and process, and brought my other two cars there the same day for oil changes. Every staff member I dealt with was top-notch.
MORE
Jeff J
Went smoother than I had imagined it. Also appreciated the quickness. Didn't even get out of my truck.
Went smoother than I had imagined it. Also appreciated the quickness. Didn't even get out of my truck.
MORE
Remington Grading Inc.
YOU SHOP AND PEOPLE ARE A 10+
YOU SHOP AND PEOPLE ARE A 10+
MORE
Paul B
Prompt service and excellent customer service.
Prompt service and excellent customer service.
MORE
Kimberly Shawn Geier
Great knowledgeable staff. Very quick and fast service. Matthew was friendly and made me feel very comfortable as he explained t ...
Great knowledgeable staff. Very quick and fast service. Matthew was friendly and made me feel very comfortable as he explained the different types of oil. I had no wait, went at a slower time of day so i was able to drive right in. Couldn't believe i could wait in my car while they changed my oil and rotated my tires!
MORE
Sam I Am
Quick courteous priced right
Quick courteous priced right
MORE
Frank M
The staff were dressed in clean uniforms, smiling and energetic. I was treated with respect and enjoyed my experience at the Val ...
The staff were dressed in clean uniforms, smiling and energetic. I was treated with respect and enjoyed my experience at the Valvoline location I had visited.
MORE
Mike M
We have a Jiffy Lube corp Fleet Account and been use them for over a decade for our fleet, I was an over all better experience w ...
We have a Jiffy Lube corp Fleet Account and been use them for over a decade for our fleet, I was an over all better experience with service and availability.
MORE
Cassandra S.
Great staff! So friendly and no pressure experience. It was quick and I didn’t even have to get out my car. Definitely plan on c ...
Great staff! So friendly and no pressure experience. It was quick and I didn’t even have to get out my car. Definitely plan on coming back!
MORE
Clark G.
Quick and well coordinated crew...very friendly!
Quick and well coordinated crew...very friendly!
MORE
Chris K
Service tech was friendly
Service tech was friendly
MORE
giant gregg
excellent service. I will probably never use jiffy lube again. awesome staff!!! really appreciate how friendly everyone was.
excellent service. I will probably never use jiffy lube again. awesome staff!!! really appreciate how friendly everyone was.
MORE
Robert
politeness from the servicemembers
politeness from the servicemembers
MORE
Tom H
Very friendly, polite, and knowledgeable staff. Ensured I understood the process every step of the way.
Very friendly, polite, and knowledgeable staff. Ensured I understood the process every step of the way.
MORE
GregH
Everything was perfect
Everything was perfect
MORE
Jeff H
Quick efficient service In and done within 15 minutes. As I was exiting, I noticed the dealer across the street. I’ve spent mor ...
Quick efficient service In and done within 15 minutes. As I was exiting, I noticed the dealer across the street. I’ve spent more than 3 hours there for the same service. Amazing!
MORE
JW
The young people you have excited about turning this business around from the old owners giving all of the people that have used ...
The young people you have excited about turning this business around from the old owners giving all of the people that have used Synfast oil in the past great service.
MORE
Lucy L
Really love the service and attention to their costumers!
Really love the service and attention to their costumers!
MORE
randy
No comment
No comment
MORE
Brian m
Guys were great
Guys were great
MORE
Mike W
Alex was polite as well as staff friendly I am filling out while in the Valvoline bay with another vehicle 😎👍
Alex was polite as well as staff friendly I am filling out while in the Valvoline bay with another vehicle 😎👍
MORE
uclabig
I was hoping for the services to be a little cheaper.
I was hoping for the services to be a little cheaper.
MORE
Todd G
Customer service by everyone was excellent. Instructions were clear and understood. Key box for safety was an intelligent policy ...
Customer service by everyone was excellent. Instructions were clear and understood. Key box for safety was an intelligent policy. All expenses were known up front. Received a discount for combining oil and transmission oil change. Technicians worked together carefully to remove the right parts and discussed with each other the proper sequence of parts removal and re-assembly. Made me feel confident.
MORE
Annabalindo
Been visiting valvoline in other branch and overal was good but no car wash like used to
Been visiting valvoline in other branch and overal was good but no car wash like used to
MORE
MS KALE
New Staff at this location has made a world of difference. They we engaging and informative and I didn't even have to get out of ...
New Staff at this location has made a world of difference. They we engaging and informative and I didn't even have to get out of my car! I like the new computers where I can follow along with my vehicles status, pretty cool and memorable for my oil change experience. Service was quick and accurate. A little pricey but I'll be back again in about a month, maybe with a coupon! The service manager came to introduce himself and signed off on my completed services. Very professional, they did great!
MORE
Craig R
Very friendly and informed staff
Very friendly and informed staff
MORE
Jane F
i arrived a couple minutes before they opened and the attendant had all the bays open and welcomed me in. He even started befor ...
i arrived a couple minutes before they opened and the attendant had all the bays open and welcomed me in. He even started before starting time. Furthermore, I was extremely impressed with the speed and professionalism. I got an oil change, new air filter and a tire rotation, all within 30 minutes! We are new to town and I will always be going back to this place! THANKS!
MORE
Jerry P.
My vehicle services were performed while I sat in my car. The attendant explained all my service options and recommendations tho ...
My vehicle services were performed while I sat in my car. The attendant explained all my service options and recommendations thoroughly. I was very pleased with every aspect of my visit.
MORE
Evan
Alex and Evan were personable, informative, efficient, and productive. Really fantastic service. Even the guy working undergroun ...
Alex and Evan were personable, informative, efficient, and productive. Really fantastic service. Even the guy working underground sounded friendly...and I was there a half hour before closing time. Really great.
MORE
Jay M.
It takes a lot to highly satisfy me.
It takes a lot to highly satisfy me.
MORE
Luc R
The invoice did not indicate that the price was for only 5 qts of oil . Instead I needed 7 qts of oil … the invoice indicated o ...
The invoice did not indicate that the price was for only 5 qts of oil . Instead I needed 7 qts of oil … the invoice indicated one price at the top which included parts and labor.I had a coupon for 10.00 off … which was applied ..The hazard fee was indicated. The last line indicated an extra oil charge... with no break down, just an amountI did not receive a paper invoice. I noticed this when I got home checked my email..The invoice was not listed properly, WHICH is misleading.
MORE
Lou G
ownership change. Was good before, even better now.
ownership change. Was good before, even better now.
MORE
Tom H.
All around great experience. Courtesy, friendly, and explained the service being performed. All done in an efficient and timel ...
All around great experience. Courtesy, friendly, and explained the service being performed. All done in an efficient and timely manner. Total time was ~20 mins.
MORE
Greg R
Quick service friendly staff
Quick service friendly staff
MORE
Phil J
The whole process was easy and done well
The whole process was easy and done well
MORE
Mitchell
very nice costumer service
very nice costumer service
MORE
Jorge
Employees were courteous and knowledgeable. I would highly recommend them. They extremely polite. Thank you!
Employees were courteous and knowledgeable. I would highly recommend them. They extremely polite. Thank you!
MORE
Stephanie N
The man that was helping us was extremely kind and friendly and everyone working seemed to have a sense of urgency and efficienc ...
The man that was helping us was extremely kind and friendly and everyone working seemed to have a sense of urgency and efficiency.
MORE
mc
great staff
great staff
MORE
Gail G.
Just traveling through, and the pricing was more reasonable than other locations in the greater Los Angeles area. Because I’m fr ...
Just traveling through, and the pricing was more reasonable than other locations in the greater Los Angeles area. Because I’m from out of state, I always hope for a business’s integrity since it’s unlikely I will return just because I don’t live locally. My initial phone inquiry was great, and the service representative offered to email me a coupon when other Valvoline locations had not. I feel they listened to my needs, and gave me the the serivce I wanted. Thank you.
MORE
Sliver
Friendly and professional
Friendly and professional
MORE
LenaO
Fast, friendly, and honest.
Fast, friendly, and honest.
MORE
JohnB
Great service. Friendly well trained personnel
Great service. Friendly well trained personnel
MORE
Kyle D
Customer service is awesome! The guy that helped me, was honest and nice. I loved that I wasn’t pressured into buying all the ex ...
Customer service is awesome! The guy that helped me, was honest and nice. I loved that I wasn’t pressured into buying all the extras and even more impressed that he gave me an honest opinion on what oil to use instead of just telling to buy the most expensive kind. Life time customer!
MORE
Reg
I had so much fun more with the customer service, it made me happy just hearing them say “check!” The guy helped me informed me ...
I had so much fun more with the customer service, it made me happy just hearing them say “check!” The guy helped me informed me very well what needs to be done, he was all smiles. I recommended valvoline to all the people i know already, keep up the great service. Thank you!
MORE
HugeChangeGuy
The price was lower than competitors and the service was great. Only took about 20 minutes to get in and out as well.
The price was lower than competitors and the service was great. Only took about 20 minutes to get in and out as well.
MORE
Cathy H
It was so fast and both gentlemen were so nice
It was so fast and both gentlemen were so nice
MORE
Anonymous
They gave me different options for the type of oil and let me decide. Also provided me with a list of things that I need to mak ...
They gave me different options for the type of oil and let me decide. Also provided me with a list of things that I need to make sure that I check and take care of based on my mileage.
MORE
supawill
$30 dollar labor cost is a little more than I’d like it to be.
$30 dollar labor cost is a little more than I’d like it to be.
MORE
Venturajuarez
Great service
Great service
MORE
Robyn B.
Everyone was very honest and upfront with no pressure or scare tactics.
Everyone was very honest and upfront with no pressure or scare tactics.
MORE
Jason B
Excellent customer service
Excellent customer service
MORE
AH
Customer service was above and beyond excellent from all the employees. One thing to mention is that the price quoted to me when ...
Customer service was above and beyond excellent from all the employees. One thing to mention is that the price quoted to me when I first got there versus what the price ended up being were not the same. Before quoting a final price to the customer, please be sure to be transparent that it might go up if more oil actually ends up being used.
MORE
Alison G
The service man who helped me was super friendly and professional. They checked all my lights and found both my brake lights wer ...
The service man who helped me was super friendly and professional. They checked all my lights and found both my brake lights were out. They replaced them and did my oil change in less than 10 minutes! Great service!
MORE
Bianca C
It was pretty fast and we didn’t even have to get off the car. Which was amazing because it was raining and I had my daughter wi ...
It was pretty fast and we didn’t even have to get off the car. Which was amazing because it was raining and I had my daughter with me. The people at Valvoline Thousand Oaks are really friendly.
MORE
DelayneeB
The gentlemen who serviced my car were kind, helpful, knowledgeable, fast, and fun! It was so easy and I didn’t feel like they w ...
The gentlemen who serviced my car were kind, helpful, knowledgeable, fast, and fun! It was so easy and I didn’t feel like they were trying to trick me into purchasing more. I trust them. They did suggest a tire rotation which I plan to get next time I’m there! They were all so wonderful. Thank you for the fantastic service.
MORE
Anonymous
Excellent service by the assistant manager
Excellent service by the assistant manager
MORE
Karen S
Everyone was very nice and helpful. I was able to pull into the stall immediately. The wait was very short. I also thought t ...
Everyone was very nice and helpful. I was able to pull into the stall immediately. The wait was very short. I also thought the cost of the service was comparable to other places I have been.
MORE
Sam M
Great customer service. I won’t go back to jiffy lube again.
Great customer service. I won’t go back to jiffy lube again.
MORE
Dan
Fast service, reliable and easy.
Fast service, reliable and easy.
MORE
Michael S
Quick service with no price haggling
Quick service with no price haggling
MORE
Greg A
Computer wasn’t working. Lots of upsell pressure (including putting tag inside my car for return in 3000 miles despite the fact ...
Computer wasn’t working. Lots of upsell pressure (including putting tag inside my car for return in 3000 miles despite the fact I bought full synth. Really wrong to do this.) salesperson was nice & professional but still I felt like a sales object and not a customer. Don’t think they checked the inflation of my spare either.
MORE
Green Man
Price was the main thing. I brought my own oil and filter( last time they only had castrol ) and the charge was excessive. Then ...
Price was the main thing. I brought my own oil and filter( last time they only had castrol ) and the charge was excessive. Then they suggested a transmission service which I had them do. No filter, adjustments anything just drain the old fluid out, 3 qts. and put new oil in for $100 seemed a bit much. The guys were all very courteous and knowledgeable it was just the price that got me.
MORE
Phi S
Very fast--nice
Very fast--nice
MORE
Mrs.Mcc
Fast and easy! Employee was very nice and knowledgeable
Fast and easy! Employee was very nice and knowledgeable
MORE
Npchris
Quick, convenient, and thorough.
Quick, convenient, and thorough.
MORE
SpeedRacer14
Fast, easy, nice people.
Fast, easy, nice people.
MORE
JohnB
Staff and whole process ran like a well-oiled machine. I was VERY impressed with your system and process, and brought my other t ...
Staff and whole process ran like a well-oiled machine. I was VERY impressed with your system and process, and brought my other two cars there the same day for oil changes. Every staff member I dealt with was top-notch.
MORE
Jeff J
Went smoother than I had imagined it. Also appreciated the quickness. Didn't even get out of my truck.
Went smoother than I had imagined it. Also appreciated the quickness. Didn't even get out of my truck.
MORE
Remington Grading Inc.
YOU SHOP AND PEOPLE ARE A 10+
YOU SHOP AND PEOPLE ARE A 10+
MORE
Paul B
Prompt service and excellent customer service.
Prompt service and excellent customer service.
MORE
Kimberly Shawn Geier
Great knowledgeable staff. Very quick and fast service. Matthew was friendly and made me feel very comfortable as he explained t ...
Great knowledgeable staff. Very quick and fast service. Matthew was friendly and made me feel very comfortable as he explained the different types of oil. I had no wait, went at a slower time of day so i was able to drive right in. Couldn't believe i could wait in my car while they changed my oil and rotated my tires!
MORE
Sam I Am
Quick courteous priced right
Quick courteous priced right
MORE
Frank M
The staff were dressed in clean uniforms, smiling and energetic. I was treated with respect and enjoyed my experience at the Val ...
The staff were dressed in clean uniforms, smiling and energetic. I was treated with respect and enjoyed my experience at the Valvoline location I had visited.
MORE
Mike M
We have a Jiffy Lube corp Fleet Account and been use them for over a decade for our fleet, I was an over all better experience w ...
We have a Jiffy Lube corp Fleet Account and been use them for over a decade for our fleet, I was an over all better experience with service and availability.
MORE
Cassandra S.
Great staff! So friendly and no pressure experience. It was quick and I didn’t even have to get out my car. Definitely plan on c ...
Great staff! So friendly and no pressure experience. It was quick and I didn’t even have to get out my car. Definitely plan on coming back!
MORE
Clark G.
Quick and well coordinated crew...very friendly!
Quick and well coordinated crew...very friendly!
MORE
Chris K
Service tech was friendly
Service tech was friendly
MORE
giant gregg
excellent service. I will probably never use jiffy lube again. awesome staff!!! really appreciate how friendly everyone was.
excellent service. I will probably never use jiffy lube again. awesome staff!!! really appreciate how friendly everyone was.
MORE
Robert
politeness from the servicemembers
politeness from the servicemembers
MORE
Tom H
Very friendly, polite, and knowledgeable staff. Ensured I understood the process every step of the way.
Very friendly, polite, and knowledgeable staff. Ensured I understood the process every step of the way.
MORE
GregH
Everything was perfect
Everything was perfect
MORE
Jeff H
Quick efficient service In and done within 15 minutes. As I was exiting, I noticed the dealer across the street. I’ve spent mor ...
Quick efficient service In and done within 15 minutes. As I was exiting, I noticed the dealer across the street. I’ve spent more than 3 hours there for the same service. Amazing!
MORE
JW
The young people you have excited about turning this business around from the old owners giving all of the people that have used ...
The young people you have excited about turning this business around from the old owners giving all of the people that have used Synfast oil in the past great service.
MORE
Lucy L
Really love the service and attention to their costumers!
Really love the service and attention to their costumers!
MORE
randy
No comment
No comment
MORE
Brian m
Guys were great
Guys were great
MORE
Mike W
Alex was polite as well as staff friendly I am filling out while in the Valvoline bay with another vehicle 😎👍
Alex was polite as well as staff friendly I am filling out while in the Valvoline bay with another vehicle 😎👍
MORE
uclabig
I was hoping for the services to be a little cheaper.
I was hoping for the services to be a little cheaper.
MORE
Todd G
Customer service by everyone was excellent. Instructions were clear and understood. Key box for safety was an intelligent policy ...
Customer service by everyone was excellent. Instructions were clear and understood. Key box for safety was an intelligent policy. All expenses were known up front. Received a discount for combining oil and transmission oil change. Technicians worked together carefully to remove the right parts and discussed with each other the proper sequence of parts removal and re-assembly. Made me feel confident.
MORE
Annabalindo
Been visiting valvoline in other branch and overal was good but no car wash like used to
Been visiting valvoline in other branch and overal was good but no car wash like used to
MORE
MS KALE
New Staff at this location has made a world of difference. They we engaging and informative and I didn't even have to get out of ...
New Staff at this location has made a world of difference. They we engaging and informative and I didn't even have to get out of my car! I like the new computers where I can follow along with my vehicles status, pretty cool and memorable for my oil change experience. Service was quick and accurate. A little pricey but I'll be back again in about a month, maybe with a coupon! The service manager came to introduce himself and signed off on my completed services. Very professional, they did great!
MORE
Craig R
Very friendly and informed staff
Very friendly and informed staff
MORE
Jane F
i arrived a couple minutes before they opened and the attendant had all the bays open and welcomed me in. He even started befor ...
i arrived a couple minutes before they opened and the attendant had all the bays open and welcomed me in. He even started before starting time. Furthermore, I was extremely impressed with the speed and professionalism. I got an oil change, new air filter and a tire rotation, all within 30 minutes! We are new to town and I will always be going back to this place! THANKS!
MORE
Jerry P.
My vehicle services were performed while I sat in my car. The attendant explained all my service options and recommendations tho ...
My vehicle services were performed while I sat in my car. The attendant explained all my service options and recommendations thoroughly. I was very pleased with every aspect of my visit.
MORE
Evan
Alex and Evan were personable, informative, efficient, and productive. Really fantastic service. Even the guy working undergroun ...
Alex and Evan were personable, informative, efficient, and productive. Really fantastic service. Even the guy working underground sounded friendly...and I was there a half hour before closing time. Really great.
MORE
Jay M.
It takes a lot to highly satisfy me.
It takes a lot to highly satisfy me.
MORE
Luc R
The invoice did not indicate that the price was for only 5 qts of oil . Instead I needed 7 qts of oil … the invoice indicated o ...
The invoice did not indicate that the price was for only 5 qts of oil . Instead I needed 7 qts of oil … the invoice indicated one price at the top which included parts and labor.I had a coupon for 10.00 off … which was applied ..The hazard fee was indicated. The last line indicated an extra oil charge... with no break down, just an amountI did not receive a paper invoice. I noticed this when I got home checked my email..The invoice was not listed properly, WHICH is misleading.
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Lou G
ownership change. Was good before, even better now.
ownership change. Was good before, even better now.
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Tom H.
All around great experience. Courtesy, friendly, and explained the service being performed. All done in an efficient and timel ...
All around great experience. Courtesy, friendly, and explained the service being performed. All done in an efficient and timely manner. Total time was ~20 mins.
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Greg R
Quick service friendly staff
Quick service friendly staff
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Phil J
The whole process was easy and done well
The whole process was easy and done well
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Mitchell
very nice costumer service
very nice costumer service
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Jorge
Employees were courteous and knowledgeable. I would highly recommend them. They extremely polite. Thank you!
Employees were courteous and knowledgeable. I would highly recommend them. They extremely polite. Thank you!
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Stephanie N
The man that was helping us was extremely kind and friendly and everyone working seemed to have a sense of urgency and efficienc ...
The man that was helping us was extremely kind and friendly and everyone working seemed to have a sense of urgency and efficiency.
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mc
great staff
great staff
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Gail G.
Just traveling through, and the pricing was more reasonable than other locations in the greater Los Angeles area. Because I’m fr ...
Just traveling through, and the pricing was more reasonable than other locations in the greater Los Angeles area. Because I’m from out of state, I always hope for a business’s integrity since it’s unlikely I will return just because I don’t live locally. My initial phone inquiry was great, and the service representative offered to email me a coupon when other Valvoline locations had not. I feel they listened to my needs, and gave me the the serivce I wanted. Thank you.
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Sliver
Friendly and professional
Friendly and professional
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LenaO
Fast, friendly, and honest.
Fast, friendly, and honest.
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JohnB
Great service. Friendly well trained personnel
Great service. Friendly well trained personnel
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Kyle D
Customer service is awesome! The guy that helped me, was honest and nice. I loved that I wasn’t pressured into buying all the ex ...
Customer service is awesome! The guy that helped me, was honest and nice. I loved that I wasn’t pressured into buying all the extras and even more impressed that he gave me an honest opinion on what oil to use instead of just telling to buy the most expensive kind. Life time customer!
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Reg
I had so much fun more with the customer service, it made me happy just hearing them say “check!” The guy helped me informed me ...
I had so much fun more with the customer service, it made me happy just hearing them say “check!” The guy helped me informed me very well what needs to be done, he was all smiles. I recommended valvoline to all the people i know already, keep up the great service. Thank you!
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HugeChangeGuy
The price was lower than competitors and the service was great. Only took about 20 minutes to get in and out as well.
The price was lower than competitors and the service was great. Only took about 20 minutes to get in and out as well.
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Cathy H
It was so fast and both gentlemen were so nice
It was so fast and both gentlemen were so nice
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Anonymous
They gave me different options for the type of oil and let me decide. Also provided me with a list of things that I need to mak ...
They gave me different options for the type of oil and let me decide. Also provided me with a list of things that I need to make sure that I check and take care of based on my mileage.
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supawill
$30 dollar labor cost is a little more than I’d like it to be.
$30 dollar labor cost is a little more than I’d like it to be.
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Venturajuarez
Great service
Great service
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Robyn B.
Everyone was very honest and upfront with no pressure or scare tactics.
Everyone was very honest and upfront with no pressure or scare tactics.
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Jason B
Excellent customer service
Excellent customer service
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AH
Customer service was above and beyond excellent from all the employees. One thing to mention is that the price quoted to me when ...
Customer service was above and beyond excellent from all the employees. One thing to mention is that the price quoted to me when I first got there versus what the price ended up being were not the same. Before quoting a final price to the customer, please be sure to be transparent that it might go up if more oil actually ends up being used.
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Alison G
The service man who helped me was super friendly and professional. They checked all my lights and found both my brake lights wer ...
The service man who helped me was super friendly and professional. They checked all my lights and found both my brake lights were out. They replaced them and did my oil change in less than 10 minutes! Great service!
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Bianca C
It was pretty fast and we didn’t even have to get off the car. Which was amazing because it was raining and I had my daughter wi ...
It was pretty fast and we didn’t even have to get off the car. Which was amazing because it was raining and I had my daughter with me. The people at Valvoline Thousand Oaks are really friendly.
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DelayneeB
The gentlemen who serviced my car were kind, helpful, knowledgeable, fast, and fun! It was so easy and I didn’t feel like they w ...
The gentlemen who serviced my car were kind, helpful, knowledgeable, fast, and fun! It was so easy and I didn’t feel like they were trying to trick me into purchasing more. I trust them. They did suggest a tire rotation which I plan to get next time I’m there! They were all so wonderful. Thank you for the fantastic service.
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Anonymous
Excellent service by the assistant manager
Excellent service by the assistant manager
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Karen S
Everyone was very nice and helpful. I was able to pull into the stall immediately. The wait was very short. I also thought t ...
Everyone was very nice and helpful. I was able to pull into the stall immediately. The wait was very short. I also thought the cost of the service was comparable to other places I have been.
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Sam M
Great customer service. I won’t go back to jiffy lube again.
Great customer service. I won’t go back to jiffy lube again.
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Dan
Fast service, reliable and easy.
Fast service, reliable and easy.
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Michael S
Quick service with no price haggling
Quick service with no price haggling
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Greg A
Computer wasn’t working. Lots of upsell pressure (including putting tag inside my car for return in 3000 miles despite the fact ...
Computer wasn’t working. Lots of upsell pressure (including putting tag inside my car for return in 3000 miles despite the fact I bought full synth. Really wrong to do this.) salesperson was nice & professional but still I felt like a sales object and not a customer. Don’t think they checked the inflation of my spare either.
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Green Man
Price was the main thing. I brought my own oil and filter( last time they only had castrol ) and the charge was excessive. Then ...
Price was the main thing. I brought my own oil and filter( last time they only had castrol ) and the charge was excessive. Then they suggested a transmission service which I had them do. No filter, adjustments anything just drain the old fluid out, 3 qts. and put new oil in for $100 seemed a bit much. The guys were all very courteous and knowledgeable it was just the price that got me.
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Phi S
Very fast--nice
Very fast--nice
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Mrs.Mcc
Fast and easy! Employee was very nice and knowledgeable
Fast and easy! Employee was very nice and knowledgeable
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Npchris
Quick, convenient, and thorough.
Quick, convenient, and thorough.
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SpeedRacer14
Fast, easy, nice people.
Fast, easy, nice people.
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