RECENT REVIEWS
JDCustom A.
1/3/2026
1.0 out of 5.0
This place is horrible. Do not know anything. They tell you one thing that it’s other. It’s not 15 minutes. It’s more like two hours then they’ll tell you that they incapable to do it after calling corporation and saying yes they could. I do admit I have a real car that’s why I called ahead of time. They told me come down. They could handle it. Two hours later they sent me off my way you would apology saying that they can’t do not go here.
madison w.
12/26/2025
1.0 out of 5.0
The service its self was fine fast and convenient but a few days after I got my oil changed as I was driving on the freeway the cover that they remove under my car to change the oil partially fell off and made my car undriveable and I was stranded on a freeway in unsafe conditions they did not put it back on my car correctly causing it to fall off. I had to get my car towed and now pay more money to get that repaired.
Ross B.
12/10/2025
2.0 out of 5.0
I just purchased a used car with 79k miles on it and wanted the oil changed. I did about $400 worth of services based on your representatives $1000+ of recommendations. When I got home, my car started leaking oil (a lot - i.e. 1/8th quart) all over my (clean new concrete driveway). When I went back to have things checked, I received an apology and was told unfortunately when the tech removed the oil filter, it poured oil into the frame because the oil filter is in an awkward place. Your representative was very nice and said they would clean and blow dry the area. It appears they did cleaning but it was not enough. When I came home it had more spills onto the driveway. Now two days later, it's no longer dripping. I expect "expertise" and did not receive it.
Valvoline Instant Oil Change
Hi Ross, thanks for reaching out. We're sorry to see we've disappointed you. If you'd like to speak about this further, you're welcome to contact our Customer Care team at 800-327-8242, we would be happy to address any concerns you may have.
