Upland

The manager explain everything in detail. Staff was very attentive clean neat and very courteous. Do not like taking my car to q ...

The manager explain everything in detail. Staff was very attentive clean neat and very courteous. Do not like taking my car to quick oil change places. But this manager and this particular oil change place has changed my mind and I will return for service at this location

MORE

Went twice to the location and they didn’t have the transmission fluid in to service my Jeep had to come back

Went twice to the location and they didn’t have the transmission fluid in to service my Jeep had to come back

MORE

Every time I go, it’s the same thing. Consistency! They never fail to do a good job.

Every time I go, it’s the same thing. Consistency! They never fail to do a good job.

MORE

My information is always consistent in the system. They do a great job with informing me of manufacturer recommendations without ...

My information is always consistent in the system. They do a great job with informing me of manufacturer recommendations without adding pressure. Coupons are always honored!

MORE

Knowledgeable staff, quick and respectful service

Knowledgeable staff, quick and respectful service

MORE

The employees who handled the care of my car spoke with intelligence. They were polite and were willing to go the extra mile to ...

The employees who handled the care of my car spoke with intelligence. They were polite and were willing to go the extra mile to help answer all my questions to the best of their ability. My mother in law went with me (her first valvoline experience) and she was impressed by the overall professionalism of the team. We love the service this company provides. Thank you very much!

MORE

You don’t have to get out of your car. I always recommend because it’s fast ad efficient. Every other place you have to wait f ...

You don’t have to get out of your car. I always recommend because it’s fast ad efficient. Every other place you have to wait forever and you have to get out of your car. Let’s face it after you’ve worked all day convenience is a plus. The price is a bit higher but it’s worth it!!

MORE

Great service; friendly and helpful.

Great service; friendly and helpful.

MORE

Fast service

Fast service

MORE

It has been hard to find the time to get an oil change for my 2094 Jeep Grand Cherokee due to my work schedule, I researched pla ...

It has been hard to find the time to get an oil change for my 2094 Jeep Grand Cherokee due to my work schedule, I researched places near my home and came across this Valvoline location which showed high ratings. I’m always skeptical trying new places but the moment I arrived, which was near closing, I was treated with top-notch customer service! The team displayed outstanding customer service, extremely courteous, and professional! Particularly, I’d like to express my appreciation to Chase, who took the time to explain the services they offer, as well as his recommendations my vehicle needs.Kudos to him and his team! Thank you for being very professional, efficient, and providing great service! I’ll definitely recommend this location to my friends and family.

MORE

I have been to this location many times. They all appear very competent, friendly and not pushy.

I have been to this location many times. They all appear very competent, friendly and not pushy.

MORE

Excellent service center prompt and professional staff

Excellent service center prompt and professional staff

MORE

Fast friendly Easy

Fast friendly Easy

MORE

Customer service was great and the service was quick. What I don’t like about Valvoline in general is the price is much higher. ...

Customer service was great and the service was quick. What I don’t like about Valvoline in general is the price is much higher. I also notice that when I go to Valvoline for my oil changes I have to return several times for a top off. That is not the case at other places. Other places do not charge for a top off if your are within the miles but last time Valvoline in Yorba Linda charged me $5 at another location. This location in Upland has great service. I hope I won’t get charged a top off fee when I return in a month or so. We will see.

MORE

The technicians were very professional and completed the oil change quickly. I will be back when I need to service my car again.

The technicians were very professional and completed the oil change quickly. I will be back when I need to service my car again.

MORE

Time to do the oil change was excelent.

Time to do the oil change was excelent.

MORE

Someone else pulled up and he was serviced before me

Someone else pulled up and he was serviced before me

MORE

Customer service with all the techs was excellent. Work was performed quickly while I stayed in my vehicle. Definitely would rec ...

Customer service with all the techs was excellent. Work was performed quickly while I stayed in my vehicle. Definitely would recommend to others.

MORE

Staff talked too fast, hard to understand. Tire pressure was not checked correctly, had to go to a tire center to have proper a ...

Staff talked too fast, hard to understand. Tire pressure was not checked correctly, had to go to a tire center to have proper amount put in.

MORE

The staff were all very friendly and courteous. They completed the job quickly but I didn’t feel rushed.

The staff were all very friendly and courteous. They completed the job quickly but I didn’t feel rushed.

MORE

Everyone at the location that I had visited was absolutely lovely. The store manager (I believe her name was Laura) and the staf ...

Everyone at the location that I had visited was absolutely lovely. The store manager (I believe her name was Laura) and the staff were just wonderful and made the experience extremely pleasant. I very much so dreaded and waited a bit too long to get my oil change - but knowing how quick and easy the whole process is makes me feel a lot better for next time. I even immediately recommended them to my family and friends.

MORE

Don’t get me wrong here, the service was amazing in all facets as always, and I will continue to get my oil changes done here, b ...

Don’t get me wrong here, the service was amazing in all facets as always, and I will continue to get my oil changes done here, but I don’t think my feelings go from satisfied to highly satisfied, I feel like it’s the same thing.

MORE

Everyone was attentive and professional

Everyone was attentive and professional

MORE

Friendly and prompt staff; very professional and timely. Explained all options clearly and did not pressure.

Friendly and prompt staff; very professional and timely. Explained all options clearly and did not pressure.

MORE

the guy was nice and he explained stuff to us and he didnt pressure me into buying anything, he just next time. which i plan on ...

the guy was nice and he explained stuff to us and he didnt pressure me into buying anything, he just next time. which i plan on doing

MORE

Service was excellent. Team was prompt and friendly. Convenience was great as well.

Service was excellent. Team was prompt and friendly. Convenience was great as well.

MORE

Staff is always friendly and goes above and beyond to explain why I would need certain things done to my car.

Staff is always friendly and goes above and beyond to explain why I would need certain things done to my car.

MORE

Extremely friendly staff, super quick, and gave my daughter a coloring book while we waited on the car. She loved that!

Extremely friendly staff, super quick, and gave my daughter a coloring book while we waited on the car. She loved that!

MORE

Approachable and friendly staff

Approachable and friendly staff

MORE

Customer service and friendliness of staff are always spot on

Customer service and friendliness of staff are always spot on

MORE

The crew was professional and courteous. They took care of a lamp replacement too!

The crew was professional and courteous. They took care of a lamp replacement too!

MORE

Fast service.

Fast service.

MORE

Fast Efficient Service

Fast Efficient Service

MORE

Didn’t have all the parts I needed in stock

Didn’t have all the parts I needed in stock

MORE

I was satisfied with the oil change but the price for a standard oil change is pricey, I understand the price of oil has gone up ...

I was satisfied with the oil change but the price for a standard oil change is pricey, I understand the price of oil has gone up but $73 for an oil change is pretty expensive.

MORE

I had a groupon which was for another specific location. So, the Manager was gracious enough to give me a 15% discount and a fu ...

I had a groupon which was for another specific location. So, the Manager was gracious enough to give me a 15% discount and a further $5 off and explained everything to me before they did the oil change. Very transparent.

MORE

Employees were very professional and helpful

Employees were very professional and helpful

MORE

Customer service was excellent and products received were of quality expected.

Customer service was excellent and products received were of quality expected.

MORE

Spoke to lori in the am asked her some questions and she answered all of them really well your station is a bit out of my way bu ...

Spoke to lori in the am asked her some questions and she answered all of them really well your station is a bit out of my way but because of her and the way she treated me over the phone I decided to make the trip and it was well worth it the guys working on my truck were super cool and took their time and answered all my questions and lori took care of all the paper work and letting me know of what services I should keep an eye on or that need to be done I really enjoyed being their felt weird staying in the truck but it was different and fast I actually love that idea for my daughters and wife no creepy shops so next oil change they will go and see for themselves you have my business and I'm sure my daughter and wife will like it also as long as their experience was like the one I had oh and I got their like at 610pm and i knew they closed at 7 but i never felt rushed thank you lori and crew

MORE

Due to extensive wait time outside.. seem to have been understaffed and that particular time I believe it was around 9 a.m. on M ...

Due to extensive wait time outside.. seem to have been understaffed and that particular time I believe it was around 9 a.m. on Monday February 11th

MORE

Price seemed a lot higher in spite of the addition of the air filter.

Price seemed a lot higher in spite of the addition of the air filter.

MORE

Very friendly and professional service.

Very friendly and professional service.

MORE

Friendly service. Workers seem like they enjoy doing their job. Quick and efficient.

Friendly service. Workers seem like they enjoy doing their job. Quick and efficient.

MORE

Never experienced an oil change where I stayed in the car. The sales rep was very courteous and knowledgeable.

Never experienced an oil change where I stayed in the car. The sales rep was very courteous and knowledgeable.

MORE

It was a very quick and friendly visit as always.

It was a very quick and friendly visit as always.

MORE

Every time always get good and friendly service

Every time always get good and friendly service

MORE

The visit was simple and easy and reasonable.

The visit was simple and easy and reasonable.

MORE

We had just taken our vehicle into Valvoline in December for an oil change. We had to take it back now because of a faulty oil ...

We had just taken our vehicle into Valvoline in December for an oil change. We had to take it back now because of a faulty oil seal on the oil filter. It was seething oil. Wasn't ready to bring the truck back in. However we received an upgrade on wipers for free and a new oil seal for free, so we are satisfied.

MORE

It was fast convenient because I had no time to do an oil change that takes long had to go in a trip

It was fast convenient because I had no time to do an oil change that takes long had to go in a trip

MORE

Because of your EXCELLENT Customer Service! Your Staff is Amazing and should be commended. 😊👏

Because of your EXCELLENT Customer Service! Your Staff is Amazing and should be commended. 😊👏

MORE

quick and efficient service

quick and efficient service

MORE

Friendly and Quick...and the technician that took care of me was great I believe his name was Chase...Super nice...

Friendly and Quick...and the technician that took care of me was great I believe his name was Chase...Super nice...

MORE

They explain step by step what you car needs.The staff are soo friendly

They explain step by step what you car needs.The staff are soo friendly

MORE

was quoted an incorrect price on replacing light for license plate and was told that one of my rear lights needed replacing and ...

was quoted an incorrect price on replacing light for license plate and was told that one of my rear lights needed replacing and that they could do it only to find out they couldn't replace it.

MORE

The work was quick and reliable.

The work was quick and reliable.

MORE

always satisfied with my visits to valvoline. the staff is knowledgeable and very professional.

always satisfied with my visits to valvoline. the staff is knowledgeable and very professional.

MORE

Staff was awesome!!

Staff was awesome!!

MORE

Service was quick and thorough. No waiting.

Service was quick and thorough. No waiting.

MORE

Very convenient and quick service.

Very convenient and quick service.

MORE

Everyone works diligently to get the work done, staff is friendly and i love the convenience. I take my personal vehicles and m ...

Everyone works diligently to get the work done, staff is friendly and i love the convenience. I take my personal vehicles and my work vehicles there. I try to go when it's not busy and I never have a problem getting in and out in a very timely manner with no issues. My boss turned me on to this and tell everyone I know about it as well.

MORE

Lori was amazing! Great service!

Lori was amazing! Great service!

MORE

The gentleman who helped me was so professional and efficient!

The gentleman who helped me was so professional and efficient!

MORE

It was good service at a fair price=satisfied. Highly satisfied would have required free coffee and donuts or dancing girls.

It was good service at a fair price=satisfied. Highly satisfied would have required free coffee and donuts or dancing girls.

MORE

Staff is very friendly and professional. All services performed and suggested are throughly explained with no sales pressure. ...

Staff is very friendly and professional. All services performed and suggested are throughly explained with no sales pressure. I enjoy being able to remain in my car during the entire experience.

MORE

I just had a bad experience at jiffy lube, the said they changed my fuel filter and had them change my transmission oil, Well no ...

I just had a bad experience at jiffy lube, the said they changed my fuel filter and had them change my transmission oil, Well no fuel filter changed and they stripped a bolt to my transmission pan so it started to leak, but at Valvoline I sat in the truck the whole time and was able to see everything they did. the best part the tech showed me the dip stick after I started the truck to show me the oil level was full. Will never go anywhere else for an oil change.

MORE

The cost was extremely expensive compared to other oil change locations

The cost was extremely expensive compared to other oil change locations

MORE

Very service oriented. Gave me the information I needed to make decisions. No pressure to buy additional items - totally my deci ...

Very service oriented. Gave me the information I needed to make decisions. No pressure to buy additional items - totally my decision.

MORE

I have always had great experiences at this location. Every employee I have encountered is professional, nice, informative, and ...

I have always had great experiences at this location. Every employee I have encountered is professional, nice, informative, and not pushy. I am usually in and out pretty quickly as well.

MORE

Very friendly staff.

Very friendly staff.

MORE

It was a friendly in out experience.

It was a friendly in out experience.

MORE

The associate who assisted me was great. I just wish I could have used one of the $19.99 coupons I had which is why I choose Val ...

The associate who assisted me was great. I just wish I could have used one of the $19.99 coupons I had which is why I choose Valvoline instead of pep boys. It was denied because it was for a specific locstion. I was also told Valvoline did not match local competitors, which was disappointing. As a result we paid twice as much as other local options which makes us much less likely to return in the future or recommend.

MORE

As usual the service was courteous, professional, and expedient. Always a pleasure.

As usual the service was courteous, professional, and expedient. Always a pleasure.

MORE

We always get friendly and efficient help that is why we return.

We always get friendly and efficient help that is why we return.

MORE

Great service overall

Great service overall

MORE

Great service fast and friendly didn't try to push items they suggested

Great service fast and friendly didn't try to push items they suggested

MORE

The staff was great. Explained everything clearly and were very helpful.

The staff was great. Explained everything clearly and were very helpful.

MORE

Very friendly staff. Not too pushy like I've witnessed in the past. Very professional and at the same time relatable.

Very friendly staff. Not too pushy like I've witnessed in the past. Very professional and at the same time relatable.

MORE

I came for an oil change expecting to have to do other services. I did an additional service so I hope that they were honest wit ...

I came for an oil change expecting to have to do other services. I did an additional service so I hope that they were honest with me needing it. I need to get something fixed on my car but they referred me to a local mechanic. Hopefully you all is well and I do not have to go back to my old mechanic. I am putting my trust in Valvoline

MORE

Everyone was attentive and considerate

Everyone was attentive and considerate

MORE

Very nice, friendly, informative, efficient.

Very nice, friendly, informative, efficient.

MORE

They were very friendlt,professional, and efficient. They even gave my kids coloring books during the wait which is a huge plus!

They were very friendlt,professional, and efficient. They even gave my kids coloring books during the wait which is a huge plus!

MORE

I always use this Valvoline service center. This is the 1st time I had my tires rotated, I will continue to do this. The team ...

I always use this Valvoline service center. This is the 1st time I had my tires rotated, I will continue to do this. The team members are nice, polite and kept me informed. This is my go to spot for oil changes (and now tire rotations).

MORE

They followed good protocols of making sure what was touched was checked and double checked, very thorough and effective qualit ...

They followed good protocols of making sure what was touched was checked and double checked, very thorough and effective quality control of services rendered, saving me any issue with service failure and the company returns on mistakes. Overall well done.

MORE

Mainly I appreciated that the staff seemed like they were having a good time. Nice to see a healthy team. I have been using this ...

Mainly I appreciated that the staff seemed like they were having a good time. Nice to see a healthy team. I have been using this location since 2013 and have rarely had any issues so keep up the consistency!

MORE

There is always something extra needed. I just want to be able to get an oil change and get out quickly.

There is always something extra needed. I just want to be able to get an oil change and get out quickly.

MORE

I really appreciate the teamAtmosphere to getting the service accomplished! The attempt to get other services completed while yo ...

I really appreciate the teamAtmosphere to getting the service accomplished! The attempt to get other services completed while you’re there is appealing, buuuuuuuuuut don’t push for them to be done just state you have recommendations of recommended work!

MORE

I like the customer service. It was really nice. The technicians were very knowledgable and didn't hassle me to buy another prod ...

I like the customer service. It was really nice. The technicians were very knowledgable and didn't hassle me to buy another product for my Equinox.

MORE

Valvoline is always 100% professional. No attitudes at all. Top notch service. And it seems no matter what Valvoline I visit (an ...

Valvoline is always 100% professional. No attitudes at all. Top notch service. And it seems no matter what Valvoline I visit (any Southern California city) your staff are always nice folks that seem to love their jobs. Very Service oriented. It's a good feeling when you get good Service in a world that REALLY LACKS SERVICE. Thanks for your Service.

MORE

I've been coming here for oil changes for 3 years now. I always get professional, courteous service in a timely manner.

I've been coming here for oil changes for 3 years now. I always get professional, courteous service in a timely manner.

MORE

All employees where nice and friendly and seems liked they liked to be there working

All employees where nice and friendly and seems liked they liked to be there working

MORE

The people working on my car were friendly. They did not make me feel like they were trying to make a lot of money off of me.

The people working on my car were friendly. They did not make me feel like they were trying to make a lot of money off of me.

MORE

Employees are always friendly. Come here all the time for my oil change. It's always quick and easy

Employees are always friendly. Come here all the time for my oil change. It's always quick and easy

MORE

it is super fast, which makes me wonder about other places. They ask you if you want certain things done, they are super nice an ...

it is super fast, which makes me wonder about other places. They ask you if you want certain things done, they are super nice and it's super easy.

MORE

Your a service base operation. Your employees take their duties seriously. Professional service is what i received. Thanks

Your a service base operation. Your employees take their duties seriously. Professional service is what i received. Thanks

MORE

Prices keep going up

Prices keep going up

MORE

Over pricedCould have paid $20-$25 less anywhere elseWas quoted a price that was $15 less then what I paid

Over pricedCould have paid $20-$25 less anywhere elseWas quoted a price that was $15 less then what I paid

MORE

Because the speed of service.

Because the speed of service.

MORE

Customer service

Customer service

MORE

hELLO,'First of all I love that you have women working in your stations. Its refreshing to see that women are being afforded the ...

hELLO,'First of all I love that you have women working in your stations. Its refreshing to see that women are being afforded the same opportunities as men in a industry that is mostly men. Kudos! Awesome and fast service. I will never use another service. Let the coupons rain in my inbox. Thank you!

MORE

Everything was good, except they asked what I would like my tire pressure. I told them to set it to the tire label recommendatio ...

Everything was good, except they asked what I would like my tire pressure. I told them to set it to the tire label recommendation. When the service was completed, they didn’t even touch the tires. Not a big deal, it was overlooked

MORE

The lady that helped me was very friendly and wasn’t pushy when asking if I wanted to replace a battery or windshield wipers. I ...

The lady that helped me was very friendly and wasn’t pushy when asking if I wanted to replace a battery or windshield wipers. I normally get guys that are a bit pushy and feel uncomfortable, but she made the experience very comfortable. I wish I had gotten her name, but she works at the one off Grove and Foothill in Upland,CA.

MORE

It was completed fast and appeared to be done correctly

It was completed fast and appeared to be done correctly

MORE

Services we completed fast. Staff was friendly.

Services we completed fast. Staff was friendly.

MORE

They did what I asked for promptly and in a friendly manner.

They did what I asked for promptly and in a friendly manner.

MORE

i enjoy coming to Valvoline Instant Oil Change, my favorite part is the Drive Thru where i don’t need to get out and if you have ...

i enjoy coming to Valvoline Instant Oil Change, my favorite part is the Drive Thru where i don’t need to get out and if you have kids you know how hard that can be. Each and every single time i go to Valvoline the staff is friendly and courteous, though one thing they only have 2 bays and depending on the time you go, you may have to wait until one car is done.

MORE

I was satisfied with my visit.

I was satisfied with my visit.

MORE

The price was triple the price at the dealership and when I told the manager helping me, he said “well you get it done now” REAL ...

The price was triple the price at the dealership and when I told the manager helping me, he said “well you get it done now” REALLY!

MORE

Great service and no waiting at all. Thank u so much for the service

Great service and no waiting at all. Thank u so much for the service

MORE

Very professional and friendly staff. Always kept me informed as far as wait times and what was going to happen next. Also, bein ...

Very professional and friendly staff. Always kept me informed as far as wait times and what was going to happen next. Also, being that I had to wait for the car in front of me to finish up (I think his name was Michael) went ahead and started inspecting my car and changed my tail light. My wait time didn’t even seem very long which was much appreciated!

MORE

The lady, whose name I do not remember (she was originally from Kentucky) was very courteous. The fellows who did the rest of th ...

The lady, whose name I do not remember (she was originally from Kentucky) was very courteous. The fellows who did the rest of the work were quick & efficient.

MORE

The service was great friendly and very nice

The service was great friendly and very nice

MORE

It was the overall customer service from the assistant manager and how she managed the 2 vehicles in the bays at the same time. ...

It was the overall customer service from the assistant manager and how she managed the 2 vehicles in the bays at the same time. Her clear and concise communication was appreciated and commendable. She even reminded the service tech to use his safety glasses in a professional yet authoritative manner.

MORE

It seemed a little pricey compared to other shop I have used in the past. That place used the proper oil in my truck and iI didn ...

It seemed a little pricey compared to other shop I have used in the past. That place used the proper oil in my truck and iI didn't have to compromise on what iI wanted done.

MORE

fast service and was told honestly that my fuel filter looked good and did not require a change

fast service and was told honestly that my fuel filter looked good and did not require a change

MORE

Fast and reasonable priced service

Fast and reasonable priced service

MORE

Not really the staffs fault I don't think. The customer in front of me was extremely slow in paying and moving on as 3 customers ...

Not really the staffs fault I don't think. The customer in front of me was extremely slow in paying and moving on as 3 customers on the lane next to me were finished before I was.

MORE

Everyone was very friendly, knowledgeable and quick

Everyone was very friendly, knowledgeable and quick

MORE

Everything was great. I feel it was a bit over priced.

Everything was great. I feel it was a bit over priced.

MORE

I have been using Valvoline for years. I trust them to be professional and do an outstanding job.

I have been using Valvoline for years. I trust them to be professional and do an outstanding job.

MORE

Service prompt and efficient

Service prompt and efficient

MORE

This trip was fast

This trip was fast

MORE

Consistently superior service and the best customer service

Consistently superior service and the best customer service

MORE

The first time I went there I met Lori she made me feel comfortable about this place and liked the service she provided I will d ...

The first time I went there I met Lori she made me feel comfortable about this place and liked the service she provided I will definitely stay with this location

MORE

IT WAS FAST AND EASY

IT WAS FAST AND EASY

MORE

Very nice quick well informed

Very nice quick well informed

MORE

quick and painless. Not having to get out of the vehicle is a bonus since my son was with me and napping.

quick and painless. Not having to get out of the vehicle is a bonus since my son was with me and napping.

MORE

I drove 2500 miles after having my oil changed and truck inspected in Florida and within a few weeks of arriving in Rancho Cucam ...

I drove 2500 miles after having my oil changed and truck inspected in Florida and within a few weeks of arriving in Rancho Cucamonga, CA was extremely happy to have my oil Toped Off and truck inspected again for under ten bucks. Thanks!

MORE

Vanessa and Michael were very nice and courteous and a pleasure to be around. They knew the work that needed to be done. explain ...

Vanessa and Michael were very nice and courteous and a pleasure to be around. They knew the work that needed to be done. explained and showed me . They were very polite and friendly. The work that needed to be done was prompt but done correctly! Highly Satisfied and will be back!

MORE

The staff, especially the manager, was very genuine and courteous. A lot of places run through some lines that they say 1,000 ti ...

The staff, especially the manager, was very genuine and courteous. A lot of places run through some lines that they say 1,000 times a day. I feel like the manager talked to me like she was genuinely engaged with me and not just going through the motions. On top of that, I thought the service was very efficient, and professional.I cam here once about 6 months ago and had a similar experience. This time, I went out of my way to come back here and they did not disappoint

MORE

Customer service was excellent!

Customer service was excellent!

MORE

Customer service was good but pricing is definitely on the higher side

Customer service was good but pricing is definitely on the higher side

MORE

My experience with Valvoline was delightful and i did not have a bad experience with my first visit

My experience with Valvoline was delightful and i did not have a bad experience with my first visit

MORE

The service rep took the time to explain the service and the service tech took the time to reset the service light on the vehicl ...

The service rep took the time to explain the service and the service tech took the time to reset the service light on the vehicle

MORE

Service was quick, easy, and convenient. Will return to get remaining fluids changed and upon other oil changes in the future.

Service was quick, easy, and convenient. Will return to get remaining fluids changed and upon other oil changes in the future.

MORE

I am not very sure if I caught his name correctly but I believe his name was Michael, he was very nice, very professional. He as ...

I am not very sure if I caught his name correctly but I believe his name was Michael, he was very nice, very professional. He asked me for permission before he did anything inside my car (scan my VIN, place the sticker on my windshield) he did not make me feel awkward when I did not understand something he was explaining which he explained again so I understood. Over all it was a great experience.

MORE

Friendly employees and quick and easy process.

Friendly employees and quick and easy process.

MORE

I have used Valvoline instant oil change for years it was the friendliest nicest store I’ve ever been to

I have used Valvoline instant oil change for years it was the friendliest nicest store I’ve ever been to

MORE

My son's and I were greeted by every employee at this location. They brought coloring books and crayons which my son's loved , ...

My son's and I were greeted by every employee at this location. They brought coloring books and crayons which my son's loved , keeping them entertained while we waited. Service was excellent, very informative and while they let me know what service was recommended for my truck. I did not feel like they were forcing any extra sales. Because of this and how they all acknowledged my son's I will be back!

MORE

Great staff. Great service. Efficient. Quick and easy.

Great staff. Great service. Efficient. Quick and easy.

MORE

I asked them to check my transmission fluid. they did, and told me to change it out would be $150.00.I took it to another mecha ...

I asked them to check my transmission fluid. they did, and told me to change it out would be $150.00.I took it to another mechanic who checked it and was told it did not need to be changed; that it had been changed not too long ago.I don't appreciate being told I needed something that clearly was Not Needed.I won't be returning.

MORE

Can you please email me all my receipts for this year for some reason I’m not getting the email receipts Eric.gray@unisys.com

Can you please email me all my receipts for this year for some reason I’m not getting the email receipts Eric.gray@unisys.com

MORE

fast and accurate

fast and accurate

MORE

Oil change was very quick with knowledgeable staff who went the extra mile with customer service.

Oil change was very quick with knowledgeable staff who went the extra mile with customer service.

MORE

always nice and friendly treated as my business was valued

always nice and friendly treated as my business was valued

MORE

Not having to get out of my car and wait a long. I loved the drive up quick service. The workers were very friendly and helpful. ...

Not having to get out of my car and wait a long. I loved the drive up quick service. The workers were very friendly and helpful. I would recommend coming here for an awesome experience

MORE

Courteous staff, quick service, no up-sell pressure. They answered all my questions.

Courteous staff, quick service, no up-sell pressure. They answered all my questions.

MORE

The staff was courteous and friendly...very likeable.

The staff was courteous and friendly...very likeable.

MORE

Previous change loose filter caused small oil leak resulting in a replacement at an additional expence

Previous change loose filter caused small oil leak resulting in a replacement at an additional expence

MORE

Professional staff: Quick service:Went out of her way to answer a question specific to my make and model of auto

Professional staff: Quick service:Went out of her way to answer a question specific to my make and model of auto

MORE

The people, especially the manager, are friendly and competent. They make me want to get my oil changed at Valvoline. It’s hard ...

The people, especially the manager, are friendly and competent. They make me want to get my oil changed at Valvoline. It’s hard to get better than that!

MORE

Friendly and fast

Friendly and fast

MORE

I have a great experience Every time I go there. This is why I am a very happy returning customer that does refer other people t ...

I have a great experience Every time I go there. This is why I am a very happy returning customer that does refer other people to your location. They are so very nice all the time and also so informative and knowledgeable with what my car needs. I trust them. I am a very happy satisfied customer. Thankyou for the great service again!!!

MORE

Quick service, friendly attitude

Quick service, friendly attitude

MORE

Friendly staff

Friendly staff

MORE

Because I watch the guy working I was ok m car I've no problems

Because I watch the guy working I was ok m car I've no problems

MORE

The only thing I can think of is that the price seemed a bit steep for the oil change. Other than that no complaints

The only thing I can think of is that the price seemed a bit steep for the oil change. Other than that no complaints

MORE

Just plain good customer service, good communication,

Just plain good customer service, good communication,

MORE

The workers were very nice and explained everything they did and what might be needed in the future.

The workers were very nice and explained everything they did and what might be needed in the future.

MORE

The service was polite and respectful. Never felt pressured to pay for other services.

The service was polite and respectful. Never felt pressured to pay for other services.

MORE

No comment

No comment

MORE

No hassle, the associates were very helpful and never pressured you into other services. I will use Valvoline from now on!

No hassle, the associates were very helpful and never pressured you into other services. I will use Valvoline from now on!

MORE

Courtesy in getting the job done

Courtesy in getting the job done

MORE

Satisfied is a good rating in my book. To rate something Highly Satisfied would require service way above and beyond what was ad ...

Satisfied is a good rating in my book. To rate something Highly Satisfied would require service way above and beyond what was advertised.

MORE

The wait outside was much longer then told when I arrived and price was too high. I don’t mind paying more if I save time, but t ...

The wait outside was much longer then told when I arrived and price was too high. I don’t mind paying more if I save time, but that did not happen, nor did anyone come back to explain the wait.

MORE

Lori and Vanessa are always friendly and quick to answer all my questions

Lori and Vanessa are always friendly and quick to answer all my questions

MORE

The price of the oil change doesn't reflect the retail price of the oil at any store, online or in person. The charge for the se ...

The price of the oil change doesn't reflect the retail price of the oil at any store, online or in person. The charge for the service was high.

MORE

My customer service person was Chase Cervantes and he was amazing and kind and I'm very happy with my service. I will continue t ...

My customer service person was Chase Cervantes and he was amazing and kind and I'm very happy with my service. I will continue to come back.

MORE

Customer service exceptional

Customer service exceptional

MORE

Worker made sure I was next to receive service instead of another car since I arrived first. Appreciate the concern, respect an ...

Worker made sure I was next to receive service instead of another car since I arrived first. Appreciate the concern, respect and professionalism.

MORE

Service was quick, staff was friendly and courteous. Lori was amazing in explaining all of my car’s other recommended car servic ...

Service was quick, staff was friendly and courteous. Lori was amazing in explaining all of my car’s other recommended car services as well.

MORE

AWESOME ...QUICK, TO THE POINT WITH ALL THE FACTS, DIDNT VE TO WAIT ALL DAY FOR MY CAR TO BE SERVICED, ACTUALLY GOT UP-FRONT VIE ...

AWESOME ...QUICK, TO THE POINT WITH ALL THE FACTS, DIDNT VE TO WAIT ALL DAY FOR MY CAR TO BE SERVICED, ACTUALLY GOT UP-FRONT VIEW OF WHAT IS EXACTLY GOING ON AS IT WAS HAPPENING, NO GUESSING OR CONFUSION OR WAITING IN LINE FOR SOMEONE TO ASSIST YOU...GRT EXPERIENCE...

MORE

Service was not as fast as I would like it to be.

Service was not as fast as I would like it to be.

MORE

everyone was nice and was knowledgable

everyone was nice and was knowledgable

MORE

2nd time coming, my husband and his father uses the same place and we have always been satisfied

2nd time coming, my husband and his father uses the same place and we have always been satisfied

MORE

The lady that helped me seemed very knowledgeable and professional. The reason I had to wait was because I got there before it o ...

The lady that helped me seemed very knowledgeable and professional. The reason I had to wait was because I got there before it opened to be 1st in line

MORE

Just a great experience. Over the years I have switched fro dealer Vavoline and Jiffy Lube, think I will stay with Vavoline

Just a great experience. Over the years I have switched fro dealer Vavoline and Jiffy Lube, think I will stay with Vavoline

MORE

no wait time, which may have been due to the time I went, friendly staff, clean facility

no wait time, which may have been due to the time I went, friendly staff, clean facility

MORE

Nice people who clearly care about your car. I love that you keep track of the car the car so we can check in with updates.

Nice people who clearly care about your car. I love that you keep track of the car the car so we can check in with updates.

MORE

Although I had to wait more than 15 minutes, I was okay with it because it was a Saturday and anticipated a wait. Once I got int ...

Although I had to wait more than 15 minutes, I was okay with it because it was a Saturday and anticipated a wait. Once I got into the service area, the staff members were efficient. I had never used a Valvoline Instant Oil Change, but will again. It was an easy way for me to get the service done and not have to wait a long time or leave my car.

MORE

Very quick and efficient

Very quick and efficient

MORE

I drove in 5 mins before closing. I did not see the sign that they where closing at 4pm on Labor Day. I took me in and provided ...

I drove in 5 mins before closing. I did not see the sign that they where closing at 4pm on Labor Day. I took me in and provided excellent service. I did not feel rushed. No one was in a hurry to finish up for the day. I got my standard full service.

MORE

Quick and easy. staff was friendly and knowledgable.

Quick and easy. staff was friendly and knowledgable.

MORE

This location has a friendly, professional staff, and I feel welcome here, and confident in the work that they perform.

This location has a friendly, professional staff, and I feel welcome here, and confident in the work that they perform.

MORE

I come there almost all the time to get my oil changes and to keep the maintains up on my car. the people are always very friend ...

I come there almost all the time to get my oil changes and to keep the maintains up on my car. the people are always very friendly and professional. They make sure my car has fluids in it. I am very happy with the service I get.

MORE

Vanessa the manager was awesome! She explained everything, answered my questions and was very professional while being very frie ...

Vanessa the manager was awesome! She explained everything, answered my questions and was very professional while being very friendly.

MORE

I was received by Vanessa who was very courteous, and being a first time customer, she was very patient in answering my concerns ...

I was received by Vanessa who was very courteous, and being a first time customer, she was very patient in answering my concerns regarding the service and procedures to be performed on my Mecedes E350. I feel the switch from Dealer to Valvoline is well worth it and will continue to patronize this establishment with my other vehicles. Thanks Vanessa and crew for a wonderful first time experience. Until Next Time!

MORE

The service was great and I was taken care of quickly. Also questions I had were answered immediately without hesitation.

The service was great and I was taken care of quickly. Also questions I had were answered immediately without hesitation.

MORE

I love coming to this Valvoline in Upland. Customer Service is always on point. Quick and easy

I love coming to this Valvoline in Upland. Customer Service is always on point. Quick and easy

MORE

Always quick courteous service every time I come in. Very friendly staff.

Always quick courteous service every time I come in. Very friendly staff.

MORE

All was good. Especially liked “no pressure “ sales. I was informed of any needed repairs in the near future.

All was good. Especially liked “no pressure “ sales. I was informed of any needed repairs in the near future.

MORE

Chase and Tyler were customer friendly and like how they completely checked my car. I been to other change oil places and I don' ...

Chase and Tyler were customer friendly and like how they completely checked my car. I been to other change oil places and I don't see them check my car as thoroughly as Valvoline. Keep up the good work!

MORE

fast service

fast service

MORE

The techs were very professional.

The techs were very professional.

MORE

Vanessa the manager was very informative about my car and recommended only necessary stuff that needed to be done on that visit. ...

Vanessa the manager was very informative about my car and recommended only necessary stuff that needed to be done on that visit. She also printed out a paper of things that I needed to keep an eye on and that I could come back and get them taken care of here when I was ready. All the staff was super friendly and very efficient!

MORE

Fast good products

Fast good products

MORE

Too pushy sales rep, I asked for reg oil, he was insistant on synthetic. If I wasn't in a hurry I would have gone to JifyLube ac ...

Too pushy sales rep, I asked for reg oil, he was insistant on synthetic. If I wasn't in a hurry I would have gone to JifyLube across the street.

MORE

They were professional and very friendly with quick service

They were professional and very friendly with quick service

MORE

The staff as prompt, polite, and experienced. They were clear when explaining what was going to happen, my options, and any addi ...

The staff as prompt, polite, and experienced. They were clear when explaining what was going to happen, my options, and any additional services I needed.

MORE

Good service

Good service

MORE

I never have any problems when I come to location to get an oil change.

I never have any problems when I come to location to get an oil change.

MORE

Everyone is very helpful and feel good that car was in good hand.

Everyone is very helpful and feel good that car was in good hand.

MORE

Quick no prombles

Quick no prombles

MORE

Great service overall , service rep did tell me about coupons available for me .

Great service overall , service rep did tell me about coupons available for me .

MORE

Everyone was great!

Everyone was great!

MORE

It was quick and easy.

It was quick and easy.

MORE

Quick fast service

Quick fast service

MORE

Look for the green stem valve on the tires as they are filled with nitrogen. The technicians can't be mixing regular air with n ...

Look for the green stem valve on the tires as they are filled with nitrogen. The technicians can't be mixing regular air with nitrogen.

MORE

The team was very efficient and explained everything before or while they were doing it.

The team was very efficient and explained everything before or while they were doing it.

MORE

Best company with best oil quality with perfect customer support &satisfiction

Best company with best oil quality with perfect customer support &satisfiction

MORE

The team at the location I go to are pretty well rounded and their customer service is wonderful. I had to wait a longer time bu ...

The team at the location I go to are pretty well rounded and their customer service is wonderful. I had to wait a longer time but only because the customer in front of me was having some issues and didn’t want to leave the bay

MORE

I was in and out!

I was in and out!

MORE

The technician started one of the services I was having done while I was waiting, before pulling into the service area.

The technician started one of the services I was having done while I was waiting, before pulling into the service area.

MORE

I was so extremely happy with my service at Valvoline. I loved being able to stay in my car during the oil change. It made me fe ...

I was so extremely happy with my service at Valvoline. I loved being able to stay in my car during the oil change. It made me feel more safe. I also loved the staff. They let me know everything that was going on and told me exactly what I needed. I’ve been to other places to get my oil changed and Valvoline in Rancho on Foothill and Grove was the best experience I’ve ever had.

MORE

Staff was friendly and courteous the service was completed in a timely manner.

Staff was friendly and courteous the service was completed in a timely manner.

MORE

The staff is very kind and knowledgeable they don’t pressure you to buy anything and the car service is great I never experience ...

The staff is very kind and knowledgeable they don’t pressure you to buy anything and the car service is great I never experience problems after I do an oil change.

MORE

The Technicians were kind polite and efficient!As always tell them thanks!

The Technicians were kind polite and efficient!As always tell them thanks!

MORE

Good fast service. Friendly staff.

Good fast service. Friendly staff.

MORE

the service was fast and they were knowledgeable

the service was fast and they were knowledgeable

MORE

Too much pressure to change battery and headlight. Went for battery, but they started the next car before first finishing with m ...

Too much pressure to change battery and headlight. Went for battery, but they started the next car before first finishing with me.

MORE

Very happy with all aspects of visit. Will be back again. Lady who walked me thru process was excellent!

Very happy with all aspects of visit. Will be back again. Lady who walked me thru process was excellent!

MORE

The workers were really nice, they got my oil change done quick which I can appreciate. They also have really good attitudes for ...

The workers were really nice, they got my oil change done quick which I can appreciate. They also have really good attitudes for working in the heat.

MORE

Good professional, efficient service!

Good professional, efficient service!

MORE

Omg! It was a hot day and I get it we wait till they are done with the customer. I was impressed on promptly I was greeted and o ...

Omg! It was a hot day and I get it we wait till they are done with the customer. I was impressed on promptly I was greeted and observing the great service they offered to the customer before me. They checked your lights, ran a quick diagnostic test with no pressure. I was very pleased! I realize there is a Valvoline car place in Rancho, but I will continue to go out my way for their great service. Good job Valvoline!!! Love their shirts too!!!!

MORE

It is simply that they could not figure out how to reset the computer on my car using the odometer button.

It is simply that they could not figure out how to reset the computer on my car using the odometer button.

MORE

Knowledgeable customer service representatives, with fast and friendly service.

Knowledgeable customer service representatives, with fast and friendly service.

MORE

Not knowing the price beforehand I was surprised how expensive it was. I felt rushed before anyone explained the process. I pref ...

Not knowing the price beforehand I was surprised how expensive it was. I felt rushed before anyone explained the process. I prefer Jiffy Lubes price and free top off of oil and other fluids promo. Sorry, only a free oil change coupon would bring me back.

MORE

Excellent customer service as always!

Excellent customer service as always!

MORE

Quick courteous service

Quick courteous service

MORE

I was offered a bottle of cold water while I waited in my car (it was a very hot day)! That was so nice! The attendant was swe ...

I was offered a bottle of cold water while I waited in my car (it was a very hot day)! That was so nice! The attendant was sweating profusely but continued to be efficient and courteous. The service was done on a timely basis. I wanted to hurry, so I asked not to have the brake/head/tail light safety check and no one argued with me! I really appreciated that!

MORE

Everyone is always friendly and fast

Everyone is always friendly and fast

MORE

THE STAFF COMMUNICATED VERY CLEARLY WITH ME AND EACH OTHER

THE STAFF COMMUNICATED VERY CLEARLY WITH ME AND EACH OTHER

MORE

The staff was very professional, courtesy and knowledgeable. Very good experience.

The staff was very professional, courtesy and knowledgeable. Very good experience.

MORE

Courtesy and good customer service.

Courtesy and good customer service.

MORE

The representatives were fast, professional, and informative.

The representatives were fast, professional, and informative.

MORE

Very friendly and professional staff and quick service

Very friendly and professional staff and quick service

MORE

Everyone is always super nice and seems very knowledgeable!

Everyone is always super nice and seems very knowledgeable!

MORE

Quick and percise service no hassle

Quick and percise service no hassle

MORE

Always take my car here for oil changes. Needed to replace a headlight. The job was done professionally and in a timely mann ...

Always take my car here for oil changes. Needed to replace a headlight. The job was done professionally and in a timely manner. Previously taken to another shop about a year ago for the other headlight and was charged more than double and the repair took significantly more time.

MORE

Polite and professional service 👍

Polite and professional service 👍

MORE

Not pressured into buying more products. Friendly staff

Not pressured into buying more products. Friendly staff

MORE

I have never had any problems there

I have never had any problems there

MORE

The staff was real polite & friendly Lori, Chase & especially that guy Jahad he’s awesome 😎

The staff was real polite & friendly Lori, Chase & especially that guy Jahad he’s awesome 😎

MORE

Early Sunday morning service. I'm Jewish and don't buy anything on Saturdays so this worked out great.

Early Sunday morning service. I'm Jewish and don't buy anything on Saturdays so this worked out great.

MORE

I didn’t really understand the difference between the oils and where I usually go to get a oil change they usually rotate my tir ...

I didn’t really understand the difference between the oils and where I usually go to get a oil change they usually rotate my tires for free

MORE

Quick professional courteous staff.

Quick professional courteous staff.

MORE

great service and quick!

great service and quick!

MORE

There is no pressure or unnecessary maintenance. The staff will point it out, but they assure you that the problem is not an imm ...

There is no pressure or unnecessary maintenance. The staff will point it out, but they assure you that the problem is not an immediate threat to your car. Just something to consider.

MORE

My cabin air filter was not checked neither were my windshield wipers. All my others visits they would check.

My cabin air filter was not checked neither were my windshield wipers. All my others visits they would check.

MORE

The staff at the upland location is always friendly and helpful. I feel safe and never pressured.

The staff at the upland location is always friendly and helpful. I feel safe and never pressured.

MORE

I was in then out. That’s why I pay someone else to change my oil, and not do it myself. Plus they check and top off everything ...

I was in then out. That’s why I pay someone else to change my oil, and not do it myself. Plus they check and top off everything else.

MORE

There was no wait, staff was very friendly, service was fast and efficient. Had my 2 kids with and it’s especially nice to not h ...

There was no wait, staff was very friendly, service was fast and efficient. Had my 2 kids with and it’s especially nice to not have to unload them and sit in a waiting room.

MORE

Vanessa the manager was very helpful. Also explain everything so I was able to understand. Recommended things that needed to be ...

Vanessa the manager was very helpful. Also explain everything so I was able to understand. Recommended things that needed to be changed ( no pressure) also referred a mechanic ( valvoline ) was my 1st time there and everyone was very kind . Overall visit was very good and I’ll be returning.

MORE

Customer Service is great and efficient

Customer Service is great and efficient

MORE

I like how professional the staff was and courteous. Seems very knowledgeable, and the bonus was I could stay inside the car an ...

I like how professional the staff was and courteous. Seems very knowledgeable, and the bonus was I could stay inside the car and actually see work being performed. Didn't have to spend an hour for service.

MORE

Friendly staff, quick visit.

Friendly staff, quick visit.

MORE

Staff was extremely professional and pleasant. No pressure to add additional parts or services. I’ll be back.

Staff was extremely professional and pleasant. No pressure to add additional parts or services. I’ll be back.

MORE

Employees are friendly and professional and demonstrate knowledge about their job.

Employees are friendly and professional and demonstrate knowledge about their job.

MORE

Friendly fast and active.

Friendly fast and active.

MORE

I got greeted as soon as they saw me I had to wait but it was quick and the oil change didn’t take too long as well and she was ...

I got greeted as soon as they saw me I had to wait but it was quick and the oil change didn’t take too long as well and she was very informative!

MORE

Very quick and very professional..price a little highbury worth the value.

Very quick and very professional..price a little highbury worth the value.

MORE

Person who assisted is always knowledgeable and friendly making the visit a breeze.

Person who assisted is always knowledgeable and friendly making the visit a breeze.

MORE

Mainly the price.. I realize synthetic is expensive but your price is higher than the Chevy Dealerships...

Mainly the price.. I realize synthetic is expensive but your price is higher than the Chevy Dealerships...

MORE

Hi, I was completely satisfied with the service received. The employees were extremely fast and friendly. It's just that it cost ...

Hi, I was completely satisfied with the service received. The employees were extremely fast and friendly. It's just that it cost a lot more than what I'm used to. I'm new to the area and was looking for a place to get a quick oil change. This site was about $30-$40 more for the same type of oil and service versus what I'm used to in my old area. So the service was great, the price was not. Thanks.

MORE

Service staff knows the job well.

Service staff knows the job well.

MORE

Professional checking an back checking very respectable

Professional checking an back checking very respectable

MORE

Short waits and quick service

Short waits and quick service

MORE

Good job

Good job

MORE

The attention they give to other areas of the vehicle. The efficiency they use to complete the task. The communication with the ...

The attention they give to other areas of the vehicle. The efficiency they use to complete the task. The communication with the customer to explain what is needed and with each other to maintain safety above and below the bay. They were friendly and effective in keeping the visit short.

MORE

Inexperienced technicians

Inexperienced technicians

MORE

All around great service. Very convenient.

All around great service. Very convenient.

MORE

The car I took in was not mine, but belongs to my sister. The staff as usual did a great job in explaining what they could and c ...

The car I took in was not mine, but belongs to my sister. The staff as usual did a great job in explaining what they could and could not provide for this car. It is a Mercedes and I know it is a little more difficult to change out items than most American made cars.

MORE

It was quick and cheaper than going to the dealer.

It was quick and cheaper than going to the dealer.

MORE

This was my first visit to a Valvoline Station. Just moved into the area recently and was not sure where to go. My surprise as ...

This was my first visit to a Valvoline Station. Just moved into the area recently and was not sure where to go. My surprise as to the people working there being very professional and letting me know what was happening while I waited in my car while they did there thing. Price was great also. Will be back to this facility. Have two other vehicles and I feel I can trust this place while we stay / live in Rancho Cucamonga.

MORE

I feel I can trust Valvoline and I think my car is in better condition since I started taking it to Valvoline instead of my deal ...

I feel I can trust Valvoline and I think my car is in better condition since I started taking it to Valvoline instead of my dealer for oil changes and maintenance. The people who work at Valvoline, especially Lori, have made me a customer for life. So many businesses are happy to take your money and just don't care, but I feel like Valvoline and its employees actually care about the customers and I appreciate that.

MORE

I always go to the same Valvoline location in Upland, California. The staff is amazingly helpful and provide great customer ser ...

I always go to the same Valvoline location in Upland, California. The staff is amazingly helpful and provide great customer service. I literally said to myself when I left, "I love this place". Rarely does that happen when you leave an "auto repair" facility.

MORE

My first time using this type of service and wasn't sure what to expect. I was greeted with smiles, friendliness, and profession ...

My first time using this type of service and wasn't sure what to expect. I was greeted with smiles, friendliness, and professionalism. The techs explained everything very well, didn't pressure me to buy additional services, and had me out of there in just under 15 minutes. Excellent service and pretty good coupons too!

MORE

Lori is awesome!

Lori is awesome!

MORE

It was near quitting time, I was treated as courteous as ever. Lady in charge is clear, composed, knowledgeable.

It was near quitting time, I was treated as courteous as ever. Lady in charge is clear, composed, knowledgeable.

MORE

They were very clear and knowledgeable when answering my questions and explaining what they were doing.

They were very clear and knowledgeable when answering my questions and explaining what they were doing.

MORE

Significant Price difference from last oil change but different city in Hemet because there it was lower for conventional oil ch ...

Significant Price difference from last oil change but different city in Hemet because there it was lower for conventional oil change. The extra coupon at the end makes a difference at the end.

MORE

over all mostly friendly? they were quick but kind of pushy and rushed me out... there was nobody behind me though... didn't as ...

over all mostly friendly? they were quick but kind of pushy and rushed me out... there was nobody behind me though... didn't ask about my wiper blades or air cleaner, both which need replaced, that's ok I can do it myself.had to ask them to check my tire pressure... good, but not great service for the high cost 45. ? wow...

MORE

Quick process. Fair pricing, Professional staff, Clean bays.

Quick process. Fair pricing, Professional staff, Clean bays.

MORE

After watching the employees try to change a taillight I was a little leary about having them change my oil. But they did and so ...

After watching the employees try to change a taillight I was a little leary about having them change my oil. But they did and so far so good.

MORE

I have been taking my car to this location for ten years s. Always satisfied. Now we can stay in our car while in service rath ...

I have been taking my car to this location for ten years s. Always satisfied. Now we can stay in our car while in service rather than go in a waiting room. You can see what’s going on

MORE

Good, quick service. I wasn't greeted right away but once I pulled in the service was good.

Good, quick service. I wasn't greeted right away but once I pulled in the service was good.

MORE

I have previous experience with another location and the service at this location was equivalent. Excellent!

I have previous experience with another location and the service at this location was equivalent. Excellent!

MORE

In checking the lights on the car, my rear light on the drivers side is out and has been out for a week or so. The attendant whi ...

In checking the lights on the car, my rear light on the drivers side is out and has been out for a week or so. The attendant while very nice, had me do the check but did not mention to me that my light was out. Secondly, $45 dollars for an oil change is a bit high. I used regular conventional 5/20 oil. I noticed on my receipt the recommended services list. On the list was rotate my tires. A week ago I bought 4 brand new tires and had them installed by Americas Tire. This shows me the recommended services was generic and not specifically for me. Which allows me to believe what other services are being recommended that are not needed.

MORE

The staff was very friendly, polite and professional. I had an enjoyable experience.

The staff was very friendly, polite and professional. I had an enjoyable experience.

MORE

Overpriced

Overpriced

MORE

The manager Vanessa at the Upland, CA Valvoline was AWESOME! Very knowledgeable and courtesy. I will definitely go back gor more ...

The manager Vanessa at the Upland, CA Valvoline was AWESOME! Very knowledgeable and courtesy. I will definitely go back gor more services!

MORE

I always visit the same location. I always feel comfortable there and like the fact that every time I go there a woman is the on ...

I always visit the same location. I always feel comfortable there and like the fact that every time I go there a woman is the one servicing me.

MORE

The tech wash honest, fast and knowledgeable.

The tech wash honest, fast and knowledgeable.

MORE

Excellent staff and friendly

Excellent staff and friendly

MORE

Very fast and professional service, everything was explained and all my questions were answered. I've never been before so it wa ...

Very fast and professional service, everything was explained and all my questions were answered. I've never been before so it was a great surprise how fast and easy it was to have the oil changed, and Lori was awesome!

MORE

I love that they are quick and do not pressure me. They let me know what they recommend but do not pressure me to do anything.

I love that they are quick and do not pressure me. They let me know what they recommend but do not pressure me to do anything.

MORE

Very good service employees know what they’re doing

Very good service employees know what they’re doing

MORE

The staff is always friendly and quick. I've been coming to this Valvoline for 2 years. I've been very happy with the service. ...

The staff is always friendly and quick. I've been coming to this Valvoline for 2 years. I've been very happy with the service.

MORE

I had somewhere to be

I had somewhere to be

MORE

The staff was courteous and capable, polite and helpful. I had an excellent experience, and would absolutely return to this loca ...

The staff was courteous and capable, polite and helpful. I had an excellent experience, and would absolutely return to this location.

MORE

I visited the location because I had my oil change on the weekend and by that monday - the oil was completed depleted. The servi ...

I visited the location because I had my oil change on the weekend and by that monday - the oil was completed depleted. The service I got at the other place almost got my engine fried. I was happy to work the manager (Vanessa) at the Ontario location and they did my oil change again. I am grateful for her kindness and prompt service.

MORE

The staff is always very pleasant

The staff is always very pleasant

MORE

All the staff was friendly, knowledgeable and efficient

All the staff was friendly, knowledgeable and efficient

MORE

I have a hard time trusting the additional recommendations. I feel like I am being sold and I don't know enough about cars to de ...

I have a hard time trusting the additional recommendations. I feel like I am being sold and I don't know enough about cars to determine if the recommendation is accurate.

MORE

The assistant manager Sarah is extremely efficient and thorough.

The assistant manager Sarah is extremely efficient and thorough.

MORE

The staff was super friendly and helpful!

The staff was super friendly and helpful!

MORE

Your workers at this location are very friendly and very professional two females and the best I had working on my car no pressu ...

Your workers at this location are very friendly and very professional two females and the best I had working on my car no pressure and kind I've been. To other locations and this is by far the one I like best, thank you for these too lady's cause I trust them to work. On my car

MORE

You guys make the whole process simple and fast! Customer service his first class and I never feel any pressure Into fixing thi ...

You guys make the whole process simple and fast! Customer service his first class and I never feel any pressure Into fixing things that they find.

MORE

Quick and professional service

Quick and professional service

MORE

The young lady who greeted me upon my arrival was somewhat lacking in courtesy. Not terribly, but could use improvement.

The young lady who greeted me upon my arrival was somewhat lacking in courtesy. Not terribly, but could use improvement.

MORE

It's pricey

It's pricey

MORE

Well a few weeks earlier I went to have my oil check and they were going to charge me to put a half a quart in and I take my veh ...

Well a few weeks earlier I went to have my oil check and they were going to charge me to put a half a quart in and I take my vehicle there

MORE

Complete and very timely service.

Complete and very timely service.

MORE

Customer service and employees were amazing

Customer service and employees were amazing

MORE

Very professional and thorough.

Very professional and thorough.

MORE

The staff was friendly, courteous and communicated well. Very convenient.

The staff was friendly, courteous and communicated well. Very convenient.

MORE

the was courteous and knew what they were talking about. Also service was fast and very safe.

the was courteous and knew what they were talking about. Also service was fast and very safe.

MORE

Employees were very honest and friendly. Their recommendations were on point

Employees were very honest and friendly. Their recommendations were on point

MORE

Great service

Great service

MORE

Staff was excellent, prompt service

Staff was excellent, prompt service

MORE

Friendly, fast and courteous

Friendly, fast and courteous

MORE

Pricing seems high

Pricing seems high

MORE

Highly organized

Highly organized

MORE

Highly personally staff,friendly, nice experience.thank you.

Highly personally staff,friendly, nice experience.thank you.

MORE

Was in and out in about 15minutes - a little overpriced for a synthetic oil change, but is convenient.

Was in and out in about 15minutes - a little overpriced for a synthetic oil change, but is convenient.

MORE

every one was doing there job, i was shown proof of the oil change, with the dip stick, not like (jiffy rip off) I needed a air ...

every one was doing there job, i was shown proof of the oil change, with the dip stick, not like (jiffy rip off) I needed a air filter but it was not in stock. but was told it would be the next time in went back. Last thing was the price, i would normally pay but way better service. Highly satisfied customer.

MORE

Por la atencion. La seguridad del servisio

Por la atencion. La seguridad del servisio

MORE

Customer service and knowledge was very appreciative.

Customer service and knowledge was very appreciative.

MORE

Only because I had to wait so long. But I understand there was a promotion. Also, an employee didnt know that there was 2 types ...

Only because I had to wait so long. But I understand there was a promotion. Also, an employee didnt know that there was 2 types of a particular fluid. Made me nervous in case he put the wrong one in, but another employee corrected it. No biggie, we all get stuck from time to time.

MORE

The service is very good and I like the vehicle inspection of lights, tire pressure,ect. That's important to me. Once your in th ...

The service is very good and I like the vehicle inspection of lights, tire pressure,ect. That's important to me. Once your in the bay it's pretty quick.

MORE

It was fast and simple and I was able to stay in my car

It was fast and simple and I was able to stay in my car

MORE

Every time I come here the staff is friendly and they are quick. They never hassle me and they make it a breeze to get my oil ch ...

Every time I come here the staff is friendly and they are quick. They never hassle me and they make it a breeze to get my oil changed. I use to go to other places and sit for an hour or longer and I will never go anywhere else now.

MORE

Fast friendly services and I get to wait in my car as it is happening. Gives me peace of mind that everything I ask to be done ...

Fast friendly services and I get to wait in my car as it is happening. Gives me peace of mind that everything I ask to be done is actually happening.

MORE

Such a wonderful experience compared to any other place I’ve gotten an oil change at in my life. I wish more service places of a ...

Such a wonderful experience compared to any other place I’ve gotten an oil change at in my life. I wish more service places of all types were run like this.

MORE

Service was quick and everyone was attentive and friendly

Service was quick and everyone was attentive and friendly

MORE

Overall great service.

Overall great service.

MORE

It's fast and easy and coupons always help

It's fast and easy and coupons always help

MORE

Lori and Sarah are always friendly and explain what is happening during the entire visit. They checked filters and offered advic ...

Lori and Sarah are always friendly and explain what is happening during the entire visit. They checked filters and offered advice. Wonderful team and have referred my husband there as well

MORE

good morning,the lady that attended me was VERY WELL INFORMED AND ANSWERED MY QUESTIONS. I LEARNED ABOUT ICONS ON MY CAR, I HAVE ...

good morning,the lady that attended me was VERY WELL INFORMED AND ANSWERED MY QUESTIONS. I LEARNED ABOUT ICONS ON MY CAR, I HAVEN'T HAD IT THAT LONG:) THE STAFF WAS QUICK TO ATTEND TO MY OIL CHANGE AND CHECKED EVERYTHING FOR ME IN A TIMELY MATTER. I WAS PUT AT EASE BECAUSE I REALLY DO NOT LIKE SITTING MY CAR WHILE THE OIL IS BEING CHANGED. EVERYTHING WENT REALLY SMOOTH. EVERYONE COMMUNICATES WITH EACH OTHER BEAUTIFULLY. THANK YOU AGAIN:) I WILL BE BACK!!! JUANITA

MORE

The customer service and rapid service and very friendly

The customer service and rapid service and very friendly

MORE

Friendly staff very approachable

Friendly staff very approachable

MORE

Great service, polite and knowledgable employees. I waited in my car which wasnot a problem!

Great service, polite and knowledgable employees. I waited in my car which wasnot a problem!

MORE

The service was great. It is always quick and convenient here. I definitely find the prices to be higher than other oil change ...

The service was great. It is always quick and convenient here. I definitely find the prices to be higher than other oil change places which is why I did rate as Highly Satisfied. For the convenience and experience, however, I will definitely continue using this location.

MORE

Great customer service and quick

Great customer service and quick

MORE

Waited 35 mins to get into the bay for service. Pricing is to high.

Waited 35 mins to get into the bay for service. Pricing is to high.

MORE

I've been several times, the staff is great, efficient and friendly. The service regardless of the product is very quick. I alwa ...

I've been several times, the staff is great, efficient and friendly. The service regardless of the product is very quick. I always recommend you and I'm hooked.. Thanks

MORE

I don’t know her name but the lady there that help me mostly is the same lady I have had before. She is so very nice professiona ...

I don’t know her name but the lady there that help me mostly is the same lady I have had before. She is so very nice professional, and, curtious. She makes you feel like a valued customer and she is the reason I keep going back there and referring my friends and family. She has kinda short hair and glasses. I can’t remember her name. But she is great employee.

MORE

Very polite and professional staff...everyone. Offered but not pressured into other services.

Very polite and professional staff...everyone. Offered but not pressured into other services.

MORE

The staff were courteous and competent

The staff were courteous and competent

MORE

It was fast, accurate and handled my situation appropriately. They let me know what I needed and what they can do for me now and ...

It was fast, accurate and handled my situation appropriately. They let me know what I needed and what they can do for me now and in the future

MORE

There was a bit of a wait and one of the technicians was not as careful topping off fluids allowing fluid to splash on and aroun ...

There was a bit of a wait and one of the technicians was not as careful topping off fluids allowing fluid to splash on and around the engine whilst the hood was erect.

MORE

I love the courteous treatment from the employees, and their professionalism. I never feel pressured to pay for other services a ...

I love the courteous treatment from the employees, and their professionalism. I never feel pressured to pay for other services at Valvoline. These are a few of the reasons why I keep coming back to your store!

MORE

Fast service. Went in on my lunch break and made it back to work with time to spare.

Fast service. Went in on my lunch break and made it back to work with time to spare.

MORE

The service was very professional and prompt and everyone was very courteous but the prices are too high. I do my own oil change ...

The service was very professional and prompt and everyone was very courteous but the prices are too high. I do my own oil change some of the time and I do know how easy it is and I believe it’s over priced there

MORE

overall staff was nice and there was a wait but greeted promptly and treated nicely as usual.

overall staff was nice and there was a wait but greeted promptly and treated nicely as usual.

MORE

It was awesome! Super friendly employees, very informative, super fast service and no pressure!

It was awesome! Super friendly employees, very informative, super fast service and no pressure!

MORE

Very professional staff.

Very professional staff.

MORE

It seemed that the completion of service on cars ahead of me took a long time. My service time seemed normal. Otherwise, my visi ...

It seemed that the completion of service on cars ahead of me took a long time. My service time seemed normal. Otherwise, my visit was good.

MORE

I was impressed with the friendly and proficient service I received. It was nice to see Valvoline does not discriminate by only ...

I was impressed with the friendly and proficient service I received. It was nice to see Valvoline does not discriminate by only hiring men. 2 female techs took care of my oil change and they were both excellent at their jobs!

MORE

Fast, courteous, knowledgeable staff

Fast, courteous, knowledgeable staff

MORE

Fast and courteous

Fast and courteous

MORE

rep that I dealt with was familiar with my car more than I was I was wish impressed me a great deal

rep that I dealt with was familiar with my car more than I was I was wish impressed me a great deal

MORE

My first time going there. The people were friendly and very helpful. They made my time there very comfortable. And it didn't ta ...

My first time going there. The people were friendly and very helpful. They made my time there very comfortable. And it didn't take long.

MORE

The staff was amazing-very impressed!!!!! Keep up the good work!!!!!!!!!!Crystal R. Dean

The staff was amazing-very impressed!!!!! Keep up the good work!!!!!!!!!!Crystal R. Dean

MORE

The cost of the oil change & when I got home it notice my radiator fluid had not been topped off.

The cost of the oil change & when I got home it notice my radiator fluid had not been topped off.

MORE

The friendly customer service my friend received when he went is why I brought my vehicle in a week later. The Assistant Manager ...

The friendly customer service my friend received when he went is why I brought my vehicle in a week later. The Assistant Manager at the location I went to off of Foothill and Grove was amazing! The team their all worked so well together and extremely friendly. I have already referred several people over because I am the manager of an apartment community near by and my community is 736 apartments!

MORE

Great staff there

Great staff there

MORE

Great customer service

Great customer service

MORE

Good product and fast service.

Good product and fast service.

MORE

Excellent customer service. a friendly staff greeted me and walked me through the entire experience.

Excellent customer service. a friendly staff greeted me and walked me through the entire experience.

MORE

Custome service was awesome. I loved seeing women not only in power as a manager, but also doing the work. Cars are not just a m ...

Custome service was awesome. I loved seeing women not only in power as a manager, but also doing the work. Cars are not just a mans world!

MORE

The staff was personable and technically well qualified, and the prices are competitive.

The staff was personable and technically well qualified, and the prices are competitive.

MORE

My service was explained to me step by step and what i might need in the future service for my car

My service was explained to me step by step and what i might need in the future service for my car

MORE

They do s great job fast and courteous

They do s great job fast and courteous

MORE

I waited 25-30 minutes before I could pull into the service area. There was a car in front of me that took awhile. My service to ...

I waited 25-30 minutes before I could pull into the service area. There was a car in front of me that took awhile. My service took about 20-25 minutes. I expect a 15 minutes oil change as advertised.

MORE

I love it that I don't have to get out of my car and I have never had to wait 😊They are quick and when ever I ask to check anyth ...

I love it that I don't have to get out of my car and I have never had to wait 😊They are quick and when ever I ask to check anything for me no hassle they do it.

MORE

Great customer service experience.

Great customer service experience.

MORE

The time it took to change the oil was outstanding. Ive been to places and it took way to long to do an oil change. Time is mone ...

The time it took to change the oil was outstanding. Ive been to places and it took way to long to do an oil change. Time is money.

MORE

Every business can always use room for growth.

Every business can always use room for growth.

MORE

All female crew was more professional than most other male crews i have dealt with within your company, they got things done rig ...

All female crew was more professional than most other male crews i have dealt with within your company, they got things done right and fast, they were not pushy nor tried to push things i did not need once i properly declined, best experience so far with your service

MORE

The staff did everything possible to minimize the wait. Since this facility was busy, I knew they are doing things right.

The staff did everything possible to minimize the wait. Since this facility was busy, I knew they are doing things right.

MORE

Nothing great service

Nothing great service

MORE

Professional and timely service.

Professional and timely service.

MORE

Outstanding customer service from both service rep and manager

Outstanding customer service from both service rep and manager

MORE

Quick, easy, professional and thorough

Quick, easy, professional and thorough

MORE

Everyone involved in the oil change was friendly and helpful. I knew the front Tires were pretty bad and because of the recommen ...

Everyone involved in the oil change was friendly and helpful. I knew the front Tires were pretty bad and because of the recommendation of one of the representatives… I purchased 4 new tires

MORE

Very orderly, organized. Crew has good teamwork, communication. Quick, convenient service. Friendly crew. A bit pricey but worth ...

Very orderly, organized. Crew has good teamwork, communication. Quick, convenient service. Friendly crew. A bit pricey but worth the convenience. Thx

MORE

I feel like certain prices are high, I also feel like additional servicing was pretty pricey too. I always pay with a coupon bec ...

I feel like certain prices are high, I also feel like additional servicing was pretty pricey too. I always pay with a coupon because it costs so much most of the time

MORE

Everyone was very helpful and fast. Oil change and tire rotation in 20 minutes is impressive.

Everyone was very helpful and fast. Oil change and tire rotation in 20 minutes is impressive.

MORE

The technicians are friendly and professional!

The technicians are friendly and professional!

MORE

Good service

Good service

MORE

I was completely amazed at the level of professionalism I was greeted with from the moment I pulled up. I forgot the girls name ...

I was completely amazed at the level of professionalism I was greeted with from the moment I pulled up. I forgot the girls name who was the manager, but she is on top of her game and her employees. I don't think I have ever received that high of a level of customer service. Having said that...I have never paid over 100.00 bucks for an oil change and nor do I want to again.

MORE

They were friendly quick and helpful

They were friendly quick and helpful

MORE

Vanessa & Lori had EXCELLENT customer service so i will definitely come back next time :)

Vanessa & Lori had EXCELLENT customer service so i will definitely come back next time :)

MORE

My visit was fine. Highly satisfied would've been over the top personal service which im sure no one is prepared to offer.

My visit was fine. Highly satisfied would've been over the top personal service which im sure no one is prepared to offer.

MORE

Staff knowledgeable, made reasonable recommendations. Friendly and courteous.

Staff knowledgeable, made reasonable recommendations. Friendly and courteous.

MORE

They didn't want to take my coupon.. I kept asking why but they were mumbling and I could not hear.. but after I kept telling th ...

They didn't want to take my coupon.. I kept asking why but they were mumbling and I could not hear.. but after I kept telling them to take my coupon they took it. . But I felt they took it by force and not by satisfaction for the client...

MORE

Quick, efficient, economial

Quick, efficient, economial

MORE

Didn't have to leave my car was fast and showed me my oil before I left

Didn't have to leave my car was fast and showed me my oil before I left

MORE

Because women take care of business =)

Because women take care of business =)

MORE

Friendly service people

Friendly service people

MORE

The time factor, price.

The time factor, price.

MORE

Great C/S

Great C/S

MORE

I was totally satisfied. I think I chose the wrong answer.

I was totally satisfied. I think I chose the wrong answer.

MORE

Fast and friendly staff. Didn’t take too much time out of my day, thank you.

Fast and friendly staff. Didn’t take too much time out of my day, thank you.

MORE

I was pleased that the service workers walked me through the services and showed me the parts they used and replaced. I felt lik ...

I was pleased that the service workers walked me through the services and showed me the parts they used and replaced. I felt like they did not want to hustle me or force me into something unnecessary. The manager Vanessa also went out of her way to get me a replacement battery after she tested it poor. She tested it multiple times with different machines for accuracy.

MORE

First one in line when they opened 15 minutes later I was on my way home

First one in line when they opened 15 minutes later I was on my way home

MORE

Friendly staff with recommendations and options without feeling I was being up sold on anything.

Friendly staff with recommendations and options without feeling I was being up sold on anything.

MORE

I felt the customer service was great! It made the difference in my visit.

I felt the customer service was great! It made the difference in my visit.

MORE

This time there was no pressure sales.

This time there was no pressure sales.

MORE

fast friendy skillful staff

fast friendy skillful staff

MORE

I was highly satisfied with my visit at this Valvoline Instant Oil Change because this location is close to my home, the staff i ...

I was highly satisfied with my visit at this Valvoline Instant Oil Change because this location is close to my home, the staff is always friendly and helpful/very informative, the prices are reasonable when we receive the frequent coupons, and I've never had a problem with my service there. Not to mention they always explain things about my car or what it needs very thoroughly and make recommendations if needed so I know what I need to take care of in regards to my vehicle and maintaining its "health" if you will. Thanks!

MORE

Staff is professional and I trust the job is getting done correctly

Staff is professional and I trust the job is getting done correctly

MORE

They did not show me the filled level on anything I paid for

They did not show me the filled level on anything I paid for

MORE

Always quick and never pressure me for extra services and great appreciated to let me know what service is needed or soon needed ...

Always quick and never pressure me for extra services and great appreciated to let me know what service is needed or soon needed.

MORE

The service was amazing, they not only changed my oil but also gave me information about my air filter and my tires. The atmosph ...

The service was amazing, they not only changed my oil but also gave me information about my air filter and my tires. The atmosphere was friendly and I did not feel any doubt that something would go wrong. I've been to other places whether it's for a tire change or an oil change and it does not compare at all with the amazing service I got from this place. Very friendly and very very professional !

MORE

Mgr helped me. Very very friendly. Allways I have experinced good customer servuce skills . much better than the other guys.

Mgr helped me. Very very friendly. Allways I have experinced good customer servuce skills . much better than the other guys.

MORE

I like not needing to get out of my car. I have had really bad experiences with Jiffy Lube and I prefer not to leave my car out ...

I like not needing to get out of my car. I have had really bad experiences with Jiffy Lube and I prefer not to leave my car out of sight. Your employees are very friendly and explain what they are doing.

MORE

just was not

just was not

MORE

Courteous professional service. Didn’t try to upsell me. Transparent transaction.

Courteous professional service. Didn’t try to upsell me. Transparent transaction.

MORE

The price of my oil change was ridiculous. Will never do business there again.

The price of my oil change was ridiculous. Will never do business there again.

MORE

Awesome quick, courteous service I will take all my cars there. Highly recommend to anyone.

Awesome quick, courteous service I will take all my cars there. Highly recommend to anyone.

MORE

Chase and Laurie where great. I’ve been there multiple times with them and they always do a good job.

Chase and Laurie where great. I’ve been there multiple times with them and they always do a good job.

MORE

Great customer service . The staff was personable and engaged in conversation explaining each step of the service.

Great customer service . The staff was personable and engaged in conversation explaining each step of the service.

MORE

Folks worked like a well organized team. They were friendly and knowledgeable!

Folks worked like a well organized team. They were friendly and knowledgeable!

MORE

fast service and the people there are very nice.

fast service and the people there are very nice.

MORE

I was In and out in no timeEmployees were knowledgeableAlso I met the employee at the store who was getting himself a drink on h ...

I was In and out in no timeEmployees were knowledgeableAlso I met the employee at the store who was getting himself a drink on his break who over heard me talking to the clerk that I needed an oil change I forgot his name but that's the reason I decided to use this place for an oil change👍

MORE

I didnt know until the end of my service that the man who waited on me was the manager. He was so nice and thorough. I got the ...

I didnt know until the end of my service that the man who waited on me was the manager. He was so nice and thorough. I got the best service. made my day!

MORE

I continue to come to this location because of my experiences with multiple employees on mil-tile visits, all of which are extre ...

I continue to come to this location because of my experiences with multiple employees on mil-tile visits, all of which are extremely positive.

MORE

I AM satisfied.

I AM satisfied.

MORE

Amazingly professional and like able staff. Very helpful and made the entire process so simple and almost enjoyable! I will be r ...

Amazingly professional and like able staff. Very helpful and made the entire process so simple and almost enjoyable! I will be returning for all future oil changes!

MORE

Because I didn't get out of the car

Because I didn't get out of the car

MORE

Because they did exactly what I came to have done and they did with customer service in mind.

Because they did exactly what I came to have done and they did with customer service in mind.

MORE

The customer service and friendliness of the staff was outstanding!

The customer service and friendliness of the staff was outstanding!

MORE

Everyone was so friendly

Everyone was so friendly

MORE

I go to this Valvoline for every oil change it is always great, it just seems that whenever a manager isn’t there things get a l ...

I go to this Valvoline for every oil change it is always great, it just seems that whenever a manager isn’t there things get a little loose. Employees are speaking of personal conversations ignoring the customer and also cutting corners on the extra services like checking the brake lights and etc. I was not dissatisfied I just wish that I couldn’t tell they were pretty much clocked out for the day attitude.

MORE

I was told from the employee that chevron requires a synthetic oil. It’s mantadory and is additional fee on top of the set price ...

I was told from the employee that chevron requires a synthetic oil. It’s mantadory and is additional fee on top of the set price. To me it seemed a little redundant! My Left front tire pressure was low, it was checked and they added more air. I had to ask the employee if he can check my tire for a nail or a reason it was so much lower than the other 3. He kinda hesitated, and said “uh, sure ok”. (It wasn’t checked) After everything was finished and paid. He said I was good to go. I had to ask again if he can check my tire for a nail because it wasn’t done. He asked me to pull up slowly. I did, and he said no nail. I didn’t even pull up enough for him to check my tire throughly!

MORE

Service was professional and courteous

Service was professional and courteous

MORE

it was just a longer than normal wait due to Labor Day business very busy not staffs fault

it was just a longer than normal wait due to Labor Day business very busy not staffs fault

MORE

Fast service.

Fast service.

MORE

The technicians are very conscious and through they even visually inspect the under side for any leaks and/or mechanical problem ...

The technicians are very conscious and through they even visually inspect the under side for any leaks and/or mechanical problems.

MORE

Everyone was courteous and helpful.

Everyone was courteous and helpful.

MORE

It was very easy to get my oil changed. The technicians were knowledgeable about how to reset my check engine light, and they al ...

It was very easy to get my oil changed. The technicians were knowledgeable about how to reset my check engine light, and they also reminded me I was getting to the point where I needed to change my engine oil filter.

MORE

The staff was courteous, the work completed quickly, and with confidence.

The staff was courteous, the work completed quickly, and with confidence.

MORE

The service was easy and friendly. They told me what they were doing and the moment they were doing. They made me feel comfortab ...

The service was easy and friendly. They told me what they were doing and the moment they were doing. They made me feel comfortable. Fortable by showing me the amount of oil that they put in and how clean it was.

MORE

Everything was great! Price is a bit steep but overall great customer service and quick service.

Everything was great! Price is a bit steep but overall great customer service and quick service.

MORE

The staff were great

The staff were great

MORE

They are always so helpful and I have a nail in the tire and they pointed it out right away and told me I should get it fixed I ...

They are always so helpful and I have a nail in the tire and they pointed it out right away and told me I should get it fixed I like my Valvoline

MORE

They are a Profesional team

They are a Profesional team

MORE