13401 Whittier Blvd.
Whittier, CA, 90605

Quick and clean

Quick and clean

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Professional and friendly and very knowledgeable

Professional and friendly and very knowledgeable

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predictable, drive, park, order, wait, pay and drive away

predictable, drive, park, order, wait, pay and drive away

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I absolutely loved my experience at This particular Valvoline. This is now my third time coming here and I love the staff becaus ...

I absolutely loved my experience at This particular Valvoline. This is now my third time coming here and I love the staff because they are very knowledgeable, informative and friendly. There has never been any pressure to buy additional things and when I do an oil change, they always take the time to go over everything with me so I know what I am putting in my car. Lastly, I love the prices!!! Thanks for taking care of customers the way you guys do.

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I am a regular customer at Valvoline. I like the quick service and familiarity of my car's history.

I am a regular customer at Valvoline. I like the quick service and familiarity of my car's history.

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The manager was awesome! Customer service was impeccable

The manager was awesome! Customer service was impeccable

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I was happy that it was quick and thorough it was pretty fast so I was a little untrusting about how quickly it was done, but e ...

I was happy that it was quick and thorough it was pretty fast so I was a little untrusting about how quickly it was done, but everyone was great he showed me that he put clean oil in and I bought a filter and I knew I needed it so all in all it was a very good experience!

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I always come to this location cause the staff is wonderful and there all experience..

I always come to this location cause the staff is wonderful and there all experience..

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Great, knowledgeable staff. Friendly. No pressure to buy anything else.

Great, knowledgeable staff. Friendly. No pressure to buy anything else.

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The teams are always very polite, professional and answer my questions when I have them. I’m a satisfied customer

The teams are always very polite, professional and answer my questions when I have them. I’m a satisfied customer

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Friendly knowledgeable staff that made this a quick and painless .

Friendly knowledgeable staff that made this a quick and painless .

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A tire rotation would have cost me $25 when I know that I can go elsewhere and pay only $10.I don’t believe that a fee of $16.99 ...

A tire rotation would have cost me $25 when I know that I can go elsewhere and pay only $10.I don’t believe that a fee of $16.99 or any fee, for that matter, should be charged for the service.

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The team member I was talking to was friendly and explained everything in detail

The team member I was talking to was friendly and explained everything in detail

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Great Service

Great Service

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Love the convenience of being able to remain in car. Fast service

Love the convenience of being able to remain in car. Fast service

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Quick and honest service

Quick and honest service

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Great,helpful staff

Great,helpful staff

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All work being done is explained to you.

All work being done is explained to you.

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Everyone was friendly and fast

Everyone was friendly and fast

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Everyone and thing was on point. Very professional, efficient, and courteous.

Everyone and thing was on point. Very professional, efficient, and courteous.

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Although everything was great, I still feel the price is a little high

Although everything was great, I still feel the price is a little high

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Very friendly and quick service. Employees are very knowledgeable and got me in and out of there in 15 minutes. Will definitely ...

Very friendly and quick service. Employees are very knowledgeable and got me in and out of there in 15 minutes. Will definitely be returning.

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Time is valuable. Am always under 15 minutes.

Time is valuable. Am always under 15 minutes.

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Price. Same price for synthetic oil at dealership.

Price. Same price for synthetic oil at dealership.

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The best staff and very knowledgeable. Greeted me and even gave my doggies biscuits 😆

The best staff and very knowledgeable. Greeted me and even gave my doggies biscuits 😆

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The worker who helped me was polite and knowledgeable

The worker who helped me was polite and knowledgeable

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Friendly service

Friendly service

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The customer service was extremely welcoming and did not pressure me to make any additional purchases

The customer service was extremely welcoming and did not pressure me to make any additional purchases

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Great personnel and fast service!

Great personnel and fast service!

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Great fast courteous service.

Great fast courteous service.

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I was satisfied with staff and service!

I was satisfied with staff and service!

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They took my Groupon from Costa mess

They took my Groupon from Costa mess

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It is an efficient and quick way to have my oil changed. No fuss. Cost is competitive versus other places to change your oil, ...

It is an efficient and quick way to have my oil changed. No fuss. Cost is competitive versus other places to change your oil, but so much quicker.

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We're friendly and explained everything they did in detail.

We're friendly and explained everything they did in detail.

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I believe the price was a bit steep for the service provided.

I believe the price was a bit steep for the service provided.

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The center personnel are all friendly and efficient.

The center personnel are all friendly and efficient.

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Have always had great customer service but this time guys were not thorough I felt like I had to ask them to do things they norm ...

Have always had great customer service but this time guys were not thorough I felt like I had to ask them to do things they normally do. they were all busy on their phones and talking to each other about personal issues Just not professional at all. I don’t even think they checked my tires or didn’t ask to change my gauge so that it reflected oil change like they usual do Too many young guys and all of them standing around clearly not a supervisor was there. Won’t go to this location again

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It was quick. I bit more expensive than other local shops...

It was quick. I bit more expensive than other local shops...

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They were fast, efficient and courteous. Answered questions I had . Very friendly. Very impressed. For quick change this is ...

They were fast, efficient and courteous. Answered questions I had . Very friendly. Very impressed. For quick change this is the place

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Good quick service

Good quick service

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It had been a while since I had gone to Valvoline for an oil change and after my last visit, I will make it more of a regular ro ...

It had been a while since I had gone to Valvoline for an oil change and after my last visit, I will make it more of a regular routine to bring my car in to assure it is taken care of by Valvoline staff and running properly. I am always welcomed with friendly, knowledgeable and respectful workers. Not only are they like that towards their customers but they work great as a team. As I waited in my car, I noticed how well they all communicated and took care of all the cars and customers that rolled through. On this particular visit, Kevin assisted in not only an oil change but in answering my questions I had in regards to my car and the recommended services. After he clarified some things for me, I ended up getting the oil change, tire rotation and fuel treatment. I plan to go back for the fuel system cleaning services that was recommended. I much appreciate my Valvoline visits as much as my car does.

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The Whittier location is always on point. Good customer service, gets vehicles in and out, great job

The Whittier location is always on point. Good customer service, gets vehicles in and out, great job

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It’s really easy to do an oil change without the hassle of getting dirty and it’s really friendly

It’s really easy to do an oil change without the hassle of getting dirty and it’s really friendly

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Fast friendly service

Fast friendly service

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Like valvoline oil. There nice smart and fast in what they do.

Like valvoline oil. There nice smart and fast in what they do.

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The customer service was excellent. The service guys was really helpful and explained everything in detail. I considered that I ...

The customer service was excellent. The service guys was really helpful and explained everything in detail. I considered that I receive an outstanding service.

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Since I have a physical disability, I like that I stay in my car while it's being serviced.

Since I have a physical disability, I like that I stay in my car while it's being serviced.

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It was quick, convenient and professional. The staff was friendly and fun. In and out. I couldn’t ask for anything more.

It was quick, convenient and professional. The staff was friendly and fun. In and out. I couldn’t ask for anything more.

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Because the place was empty, so I got very quick service done.

Because the place was empty, so I got very quick service done.

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It was our first time there and we were very pleased with the service. The Technician Robert really took care of us. Went over a ...

It was our first time there and we were very pleased with the service. The Technician Robert really took care of us. Went over all the service points and was very friendly and knowledgeable

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good staffgood service good coupons

good staffgood service good coupons

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Would love to have a camera view of technician working under car for piece of mind.

Would love to have a camera view of technician working under car for piece of mind.

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Everyone was courteous and knowledgable and my service was performed quickly. The crew let me know what they were doing as they ...

Everyone was courteous and knowledgable and my service was performed quickly. The crew let me know what they were doing as they worked, so I didn't have to wonder what was going on. They let me know what services I should consider for my next visit and why, but didn't pressure me. I don't like being sold to, so I appreciated that. Overall my experience was very pleasant.

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It’s so easy to get the oil change. I love the fact that you don’t need to get out of your car. Normally if I go somewhere else. ...

It’s so easy to get the oil change. I love the fact that you don’t need to get out of your car. Normally if I go somewhere else. It would be 1hr or so waiting. Normally it’s 20-30 min and I’m out of there. Love it. I get my oil change always at valvoline.

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I love going to this spot. They are so professional. The customer service is excellent. I'm in and out in minutes. They do try t ...

I love going to this spot. They are so professional. The customer service is excellent. I'm in and out in minutes. They do try to up sale, but in a way i dont feel pressure. I love the coupons and the price is reasonable. I'm satisfied every visit.

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Austin was very nice with letting me know about services and explaining things to me politely. The staff overall was awesome. Th ...

Austin was very nice with letting me know about services and explaining things to me politely. The staff overall was awesome. They made me laugh it felt like a family.

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special thx to jason store manager for his attention to customer service

special thx to jason store manager for his attention to customer service

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The service was very quick.

The service was very quick.

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It was so quick. I paid a bit more than I would have at the Ford dealer but I also would have had to wait for over two hours fo ...

It was so quick. I paid a bit more than I would have at the Ford dealer but I also would have had to wait for over two hours for an oil change. It was worth the extra money! Very nice and friendly staff. And I didn't have to get out of my car. It was a great experience.

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Great service and motivated crew members.

Great service and motivated crew members.

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Love the fast service I get every time I am there

Love the fast service I get every time I am there

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Speedy friendly service

Speedy friendly service

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Your service person Hannah is always professional and a great spokesperson for Valvoline I trust her completely

Your service person Hannah is always professional and a great spokesperson for Valvoline I trust her completely

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I didn’t have any trouble really. I did have a small problem with the fact that there were 3 different invoices sent to me. And ...

I didn’t have any trouble really. I did have a small problem with the fact that there were 3 different invoices sent to me. And put on my account. They weren’t charged to me but there’s a lot of errors with them entering wrong info.

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Staff worked like a military precision team. They're highly professional courteous explain the procedures all along the way in t ...

Staff worked like a military precision team. They're highly professional courteous explain the procedures all along the way in terms I can easily understand I would recommend them highly to anyone this is the third time I've used this facility

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It was quick, they were polite and respect full. The facility was very clean and well-kept.

It was quick, they were polite and respect full. The facility was very clean and well-kept.

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Fast service in and out fast

Fast service in and out fast

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Staff was very attentive and even offered my dog a treat. I take my dog with me everywhere and he also enjoyed the attention the ...

Staff was very attentive and even offered my dog a treat. I take my dog with me everywhere and he also enjoyed the attention the crew provided. Great service and great staff. They even offered me a discount from and online coupon. Definitely returning!

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Speed and service

Speed and service

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Manager and employees were very friendly, did not have to wait,

Manager and employees were very friendly, did not have to wait,

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I’ve always used Jiffy Lube for oil changes and their customer service has been lacking so I decided to try Valvoline and was ve ...

I’ve always used Jiffy Lube for oil changes and their customer service has been lacking so I decided to try Valvoline and was very satisfied

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Everyone was great and knowledgeable

Everyone was great and knowledgeable

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Very polite service I only had to wait because they are busy from the service that they provide

Very polite service I only had to wait because they are busy from the service that they provide

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Jason the manager was so friendly and educated me on all the buttons my car has which I had no idea how to use.

Jason the manager was so friendly and educated me on all the buttons my car has which I had no idea how to use.

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Fast service. Friendly staff. Premium products.

Fast service. Friendly staff. Premium products.

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Great service every time. I am glad we have a service center in Whittier on Santa Gertrude’s. Thank you Valvoline..

Great service every time. I am glad we have a service center in Whittier on Santa Gertrude’s. Thank you Valvoline..

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The gentleman who helped me was extremely knowledgeable and told me exactly what was being done to my car. I appreciated the kno ...

The gentleman who helped me was extremely knowledgeable and told me exactly what was being done to my car. I appreciated the knowledge and now I know what is being done to my car when getting an oil change.

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Austin was so good at explaining everything. He checked the air filter in the glove compartment that I had no clue I had and no ...

Austin was so good at explaining everything. He checked the air filter in the glove compartment that I had no clue I had and no one has asked me to change it. He changed it for me. Thank you Austin

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It almost felt like going through a drive thru fast food place. Quickly to the point and out. Good job.

It almost felt like going through a drive thru fast food place. Quickly to the point and out. Good job.

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Good quick service. The only issue was that my front bumper/headlight were left with a large oily mess. I had to wash my vehicl ...

Good quick service. The only issue was that my front bumper/headlight were left with a large oily mess. I had to wash my vehicle after the service.

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The staff is very knowledgeable and experienced in their field. The customer service is always excellent. I highly recommend thi ...

The staff is very knowledgeable and experienced in their field. The customer service is always excellent. I highly recommend this location.

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Everyone was super courteous and helpful and the nice girl working there walked me through the process. There was a loose plasti ...

Everyone was super courteous and helpful and the nice girl working there walked me through the process. There was a loose plastic guard on the bottom of my car and the let me know and the fixed it for me it just needed to be clamped on properly.

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Simple and fast.

Simple and fast.

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In and out, pleased with light's check, and people getting the job done without confusion or lag time.

In and out, pleased with light's check, and people getting the job done without confusion or lag time.

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Quick and easy friendly staff made me feel welcomed

Quick and easy friendly staff made me feel welcomed

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Great costumer service.

Great costumer service.

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Staff seemed to change attitude once declined on additional services.

Staff seemed to change attitude once declined on additional services.

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Made suggestions, feel a real value compared to dealership

Made suggestions, feel a real value compared to dealership

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The young men were very professional and friendly.Very courteous....

The young men were very professional and friendly.Very courteous....

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I've been here a few times and it is always very friendly and very quickly. They are very informative and I appreciate their wor ...

I've been here a few times and it is always very friendly and very quickly. They are very informative and I appreciate their work.

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I like the fact that the team works like a team if one of the team members had a problem the other members came to their aid. I ...

I like the fact that the team works like a team if one of the team members had a problem the other members came to their aid. I felt like I was in the pit at the Indy raceway and the goal was to get me to finish line of my busy day. As young as this crew is they are very focused and knowledgeable. I am very impressed if their professionalism and the fact the girls have no problem in this trade. My family and I usually all go to the shop at the same time.

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Employees Austin and Kevin were excellent. Not only were they friendly, professional, and knowledgeable; they took extra time t ...

Employees Austin and Kevin were excellent. Not only were they friendly, professional, and knowledgeable; they took extra time to explain things to me. I will definitely return to Valvoline because of two of them.

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I never worry about my cars' maintenance. We've been coming in for years. A well-organized operation.

I never worry about my cars' maintenance. We've been coming in for years. A well-organized operation.

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I like that I don’t have to get out of my car with my kids. The workers here are always friendly and helpful.

I like that I don’t have to get out of my car with my kids. The workers here are always friendly and helpful.

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Because from the beginning the staff starts working and explaining everything that is going to be done. They do it fast and the ...

Because from the beginning the staff starts working and explaining everything that is going to be done. They do it fast and the best of all I don't have to get out of the car.

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The staff was really nice and the service was fast and efficient.

The staff was really nice and the service was fast and efficient.

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Could be faster

Could be faster

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Fast, courteous, clean.

Fast, courteous, clean.

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I must pressed the wrong answer ... I was satisfied all the time..

I must pressed the wrong answer ... I was satisfied all the time..

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The guys were very efficient and knowledgeable all during the process.And very friendly

The guys were very efficient and knowledgeable all during the process.And very friendly

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I have been using this service for over 5 years and my service record is kept to date. Always get informed on recommended servic ...

I have been using this service for over 5 years and my service record is kept to date. Always get informed on recommended service for my vehicle or upcoming recommended services. Always have friendly service at the various locations I have used.

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I didn't get his name but I believe he was the manager.. made this experience better than any other valvoline visit. He answered ...

I didn't get his name but I believe he was the manager.. made this experience better than any other valvoline visit. He answered all my questions, Thank you!!!! (GIVE HIM A RAISE! HE MORE THAN DESERVES IT!)

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The employee was really nice and while the service was more expensive than others, the fact that it was so fast and I didn't hav ...

The employee was really nice and while the service was more expensive than others, the fact that it was so fast and I didn't have to leave my car was rather nice.

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Jayson the manager was very helpful. Great service.

Jayson the manager was very helpful. Great service.

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The staff communicated very well with each other and my husband and I. While getting serviced the manager and other staff apolog ...

The staff communicated very well with each other and my husband and I. While getting serviced the manager and other staff apologized for the wait, which we understood since it looked busy with other cars. What I appreciated the most was the manager trying to keep my toddler entertained by offering us colors for her to draw and candy while they were servicing the truck.

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The entire staff was friendly and helpful

The entire staff was friendly and helpful

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The whole visit overall was just great. And i love it cause its just so convenient. In and out.

The whole visit overall was just great. And i love it cause its just so convenient. In and out.

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Hannah is always amazing to work with. She takes charge and really gets the job done right. Veronica was there as well and did a ...

Hannah is always amazing to work with. She takes charge and really gets the job done right. Veronica was there as well and did a great job at getting me started and working under the hood.

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My experience was as I expected. Therefore, I am satisfied. Had this Valvoline Instant Oil Change provided me with more than wha ...

My experience was as I expected. Therefore, I am satisfied. Had this Valvoline Instant Oil Change provided me with more than what I expected then I would be Highly Satisfied.

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Staff was professional. Very prompt and wasn’t pressuring me to buy anything else

Staff was professional. Very prompt and wasn’t pressuring me to buy anything else

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staff was very efficient and courteous. I always have the question whether they are putting in the oil that I purchased versus ...

staff was very efficient and courteous. I always have the question whether they are putting in the oil that I purchased versus the lower amount one, but I felt comfortable with this team doing it correctly. Thank you for your great customer service. I will be coming back!

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I’ve been a customer here for a few years and every time I need servicing, the team is very consistent and friendly.

I’ve been a customer here for a few years and every time I need servicing, the team is very consistent and friendly.

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Very knowledgeable and friendly

Very knowledgeable and friendly

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The tech came and talked me through everything.

The tech came and talked me through everything.

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Staff was friendly

Staff was friendly

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I appreciate the 20% off total purchase coupon I received via email; it definitely influenced me to use Valvoline for my oil cha ...

I appreciate the 20% off total purchase coupon I received via email; it definitely influenced me to use Valvoline for my oil change this time around as well as get additional services while I was there.

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Fast and convenient. Recommendations are logical and I am not coherse to accept.

Fast and convenient. Recommendations are logical and I am not coherse to accept.

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courteous, fair price, good value

courteous, fair price, good value

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I like the timing and quickness of getting in and out. Ialwas goearly

I like the timing and quickness of getting in and out. Ialwas goearly

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I went to my local valvoline here on Whittier blvd and Painter ave. I want to say the manager was very knowledgeable and the sta ...

I went to my local valvoline here on Whittier blvd and Painter ave. I want to say the manager was very knowledgeable and the staff was extremely friendly. They were clean and it was quick. Very highly recommended.

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Prompt Service and great staff.

Prompt Service and great staff.

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The prompt service and kindness

The prompt service and kindness

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The staff was very clearly on the prosigures they were going to take.

The staff was very clearly on the prosigures they were going to take.

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Staff is very fast and friendly. They keep me coming back

Staff is very fast and friendly. They keep me coming back

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the crew is always great super helpful, friendly and professional

the crew is always great super helpful, friendly and professional

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It was 48 minutes before closing when I arrived.2 cars waiting outside, I was the third, two cars in bays...I know how the end o ...

It was 48 minutes before closing when I arrived.2 cars waiting outside, I was the third, two cars in bays...I know how the end of the day is.I felt hurried through...My concern isn't so much about being greeted well or not, my concern when you rush through a customer's car is that the service isn't done right!My vehicle is my livelihood, just want to know that lubrication won't be an issue down the road because someone wanted to go home at the end of the day!Parked vehicle at home, noticed a puddle under my car, never had leaks before...it looked like over spill from filter change...but ...if not in a hurry. I'm sure they would have at least wiped it!

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The service was good, but some of the technicians helping me out didn't seem knowledgeable enough to be there. She was asking ot ...

The service was good, but some of the technicians helping me out didn't seem knowledgeable enough to be there. She was asking others what to do and didn't seem sure whether she was doing things right. At one point another technician had to take over. It made me hesitant, I wasn't sure if everything was completed properly. I hope that in the future the technicians are receiving enough training to perform their duties with confidence and know what they're doing.

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I found Jayson knowledgeable regarding my newer Honda Ridgeline.

I found Jayson knowledgeable regarding my newer Honda Ridgeline.

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The whole experience was great

The whole experience was great

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The service was as efficient as a military operatio the service was as efficient as a military operation. I was amused by the ca ...

The service was as efficient as a military operatio the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoo the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoon. They knew what they were doing they did it fas the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoon. They knew what they were doing they did it fast, courteously and without condescension to a little senior citizen

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Quick and efficient service. No hard sell. Price seemed fair also.

Quick and efficient service. No hard sell. Price seemed fair also.

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The staff was very thorough and fast enough to know they did the job right but not too fast where you think they may have done s ...

The staff was very thorough and fast enough to know they did the job right but not too fast where you think they may have done something incorrectly. Friendly staff. Consistent jobs everytime i take my vehicles back.

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I was satisfied with the price, service and peronal. I have a fleet account 5 vehicles and bring them here for oil changes.Than ...

I was satisfied with the price, service and peronal. I have a fleet account 5 vehicles and bring them here for oil changes.Thank you

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Great customer service, funny, friendlyAnd once we got in to the oil change area quick and efficient

Great customer service, funny, friendlyAnd once we got in to the oil change area quick and efficient

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David was great! Very knowledgeable and offered suggestions tonkeep my car running in tip top shape. Very nice and friendly atti ...

David was great! Very knowledgeable and offered suggestions tonkeep my car running in tip top shape. Very nice and friendly attitude.

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Fast and efficient

Fast and efficient

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The staff was friendly and experienced. They were efficient and respected my time. I appreciate the consistency in getting the s ...

The staff was friendly and experienced. They were efficient and respected my time. I appreciate the consistency in getting the service done in a timely manner. The staff explained the recommended services available and the reasons for them. Thanks

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I forget the gentleman's name that helped me but he was insanely courteous. very gracious and not at all condescending. The ot ...

I forget the gentleman's name that helped me but he was insanely courteous. very gracious and not at all condescending. The other techs working on the car were very nice too. all very professional. I usually don't complete surveys because of my busy schedule but I had to in this case.

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Very nice, clean, excellent customer service

Very nice, clean, excellent customer service

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Very friendly staff. Very quick. Very knowledgeable. Just all around great service n ex

Very friendly staff. Very quick. Very knowledgeable. Just all around great service n ex

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It's fast and the staff is always very courteous.

It's fast and the staff is always very courteous.

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COURTEUS AND AMICABLE CLERK, I ENJOY MY VISIT.

COURTEUS AND AMICABLE CLERK, I ENJOY MY VISIT.

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The staff is very friendly and it's nice to see some of the same staff time after time. It's also great to see a woman working o ...

The staff is very friendly and it's nice to see some of the same staff time after time. It's also great to see a woman working on the cars too.

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Staff is always great here. So nice and polite and FAST. Small computer issue slowed service a bit today but it was resolved qu ...

Staff is always great here. So nice and polite and FAST. Small computer issue slowed service a bit today but it was resolved quickly. As I drove out I realized my hood wasn’t closed completely. I tried to get someone’s attention but wasn’t able to. Tiny tiny inconvenience. I’ll still definitely be back!

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The staff is always friendly and welcoming. It is noticeable that the staff have a great relationship amongst themselves. That m ...

The staff is always friendly and welcoming. It is noticeable that the staff have a great relationship amongst themselves. That makes the business thrive more. Over all I’m happy with the service and will return to every scheduled oil change or any other service.

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The crew was awesome, Hector the manager has always been friendly and knowledgeable never any pressure to buy extra services if ...

The crew was awesome, Hector the manager has always been friendly and knowledgeable never any pressure to buy extra services if I don’t want them.

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Staff was efficient.

Staff was efficient.

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The service person was very knowledgeable and kept me informed every step of the way.

The service person was very knowledgeable and kept me informed every step of the way.

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The manager went to every car and apologized for the wait and the lady who helped me was amazing

The manager went to every car and apologized for the wait and the lady who helped me was amazing

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the team is efficient , knowledgeable and quick

the team is efficient , knowledgeable and quick

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Employees were very friendly, observant, knowledgeable, helpful and courteous.

Employees were very friendly, observant, knowledgeable, helpful and courteous.

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I was an oil change. Not brain surgery.

I was an oil change. Not brain surgery.

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Techs were super friendly and fast explained to me the benefits of different type of oil available and topped off my fluids caus ...

Techs were super friendly and fast explained to me the benefits of different type of oil available and topped off my fluids cause I had to wait a little.

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they attended to my car right away, didn't pressure me to buy a filter, bought my own and they had the courtesy to install it f ...

they attended to my car right away, didn't pressure me to buy a filter, bought my own and they had the courtesy to install it for me as well as use my oil enhancement for my car-most of all they are very respectful, friendly and courteous

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Everything was checked and fluids were topped off. Air was put in my tires.

Everything was checked and fluids were topped off. Air was put in my tires.

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Customer service is exceklent

Customer service is exceklent

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Very knowlegeble stuff and frendly.

Very knowlegeble stuff and frendly.

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Your staff especially Hanna was helpful and made me confident that I was sold only what I need.

Your staff especially Hanna was helpful and made me confident that I was sold only what I need.

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ITS BEEN MANY YEARS IVE USED THIS STORE AND IM VERY HAPPY THANKS

ITS BEEN MANY YEARS IVE USED THIS STORE AND IM VERY HAPPY THANKS

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Quick service, good value

Quick service, good value

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The staff was extremely knowledgeable and friendly. They were efficient in giving me service with no problems. I am a returning ...

The staff was extremely knowledgeable and friendly. They were efficient in giving me service with no problems. I am a returning customer for Valvoline for this reason.

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I LOVE coming here for my oil change! Everyone is so nice, helpful, and knowledgeable. I have a little one who is 16 months old ...

I LOVE coming here for my oil change! Everyone is so nice, helpful, and knowledgeable. I have a little one who is 16 months old and this fast service is such a blessing with him! Everyone always treats us so well and I feel great every time after leaving!

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my visit was on a Monday evening at 5:30ish pm, there was no waiting. the service rep directed into a bay right away. the guys d ...

my visit was on a Monday evening at 5:30ish pm, there was no waiting. the service rep directed into a bay right away. the guys did not spend time in idle chit chat. they were very courteous. although they explained additional services, there was no pressure to get it done now. i was a little taken back at the price of $81.00 for an oil change but after researching the cost of 5 quarts of synthetic oil, i felt better about the price.overall very good experience.

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The service was quick and easy. I didn’t have to help and the attended was friendly and helpful

The service was quick and easy. I didn’t have to help and the attended was friendly and helpful

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Amazing

Amazing

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The fast service and good communication with technicians.

The fast service and good communication with technicians.

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Quick fast and friendly.

Quick fast and friendly.

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The young lady offering the service was abrupt not friendly at all.

The young lady offering the service was abrupt not friendly at all.

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Hannah was more knowledgeable than the guys working. Sparkling personality .

Hannah was more knowledgeable than the guys working. Sparkling personality .

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Everybody was polite and quick and great overall. It was my second trip and I plan on coming back regularly.

Everybody was polite and quick and great overall. It was my second trip and I plan on coming back regularly.

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It was quick and easy. Didn’t have to get out of the car. Great customer service.

It was quick and easy. Didn’t have to get out of the car. Great customer service.

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Great crew. Took care of everything. Even used the coupon that was emailed to me.

Great crew. Took care of everything. Even used the coupon that was emailed to me.

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Great service

Great service

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Very friendly, professional and efficient staff.

Very friendly, professional and efficient staff.

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was presented with the most expensive options regarding oil, and when I asked for the price of just regular oil, I was told that ...

was presented with the most expensive options regarding oil, and when I asked for the price of just regular oil, I was told that was not an option because it would void my car's manufacturer warranty. I verified my car's warranty with the dealership, and guess what??? Regular oil does NOT void the warranty. The person helping me out just used it as a lie to weasel more money out of me. I do not trust this place and would never go back.

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I was not aware that newer cars only take synthetic which is a lot more expensive than traditional oil. Was not expecting to pa ...

I was not aware that newer cars only take synthetic which is a lot more expensive than traditional oil. Was not expecting to pay $70+ for an oil change!!! That is double the price I was expecting to pay.

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Hector was professional and extremely nice and communicated everything. Couldn't believe how fast the oil and air filter change ...

Hector was professional and extremely nice and communicated everything. Couldn't believe how fast the oil and air filter change were done. Lest than 15 minutes, all was complete and everyone was very nice.

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They were very helpful when I asked questions and explained them into detail so I can understand; that helped a lot.🤗

They were very helpful when I asked questions and explained them into detail so I can understand; that helped a lot.🤗

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Very good customer service.

Very good customer service.

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A friend referred me with a coupon a few years ago and I’ve been coming here ever since staff is always above excellent and it’s ...

A friend referred me with a coupon a few years ago and I’ve been coming here ever since staff is always above excellent and it’s always a great experience.

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I’ve come to this Valvoline station for over a year now. I like this place because it’s clean, organized and run like a tight sh ...

I’ve come to this Valvoline station for over a year now. I like this place because it’s clean, organized and run like a tight ship. They yell out their duties to one another to stay organized and safe. Plus, all of the employees are nice and helpful.

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I have had Two New Cars in the last four years. The LOcation is my Go to Valvoline Dealer, for those 8 years.

I have had Two New Cars in the last four years. The LOcation is my Go to Valvoline Dealer, for those 8 years.

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The customer service i received from David was outstanding.

The customer service i received from David was outstanding.

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Good friendly service

Good friendly service

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Just a great overall experience

Just a great overall experience

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Overall it was a great service. The staff was friendly and greeted me with a smile. Definitely have their costumer service satis ...

Overall it was a great service. The staff was friendly and greeted me with a smile. Definitely have their costumer service satisfaction on point.

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The service guy was so efficient and knowledgeable. They all helped and answered questions

The service guy was so efficient and knowledgeable. They all helped and answered questions

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Service guy was great the only thing I did not like was I pulled up waited my turn then 2 other cars pulled up and they were get ...

Service guy was great the only thing I did not like was I pulled up waited my turn then 2 other cars pulled up and they were getting worked on while I still was waiting it took why longer than 15 minutes my first time there not sure if I will return

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The workers were not pushy and they answered all of my questions. They had a great attitude, were cheerful and very helpful. I l ...

The workers were not pushy and they answered all of my questions. They had a great attitude, were cheerful and very helpful. I love the fast service. I wan in and out in about 20 minutes.

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Very expensive

Very expensive

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It was quick and easy

It was quick and easy

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I’m not sure that the oil that was put in my car was full synthetic, my car doesn’t feel the same as it used to . But maybe it’s ...

I’m not sure that the oil that was put in my car was full synthetic, my car doesn’t feel the same as it used to . But maybe it’s just me ? Still getting familiar with my car , as I have only had it for 4 months . It just feels like a loss in power and response .

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Very friendly. Knowledgeable about the car's dash menu and all the signal apparatuses.

Very friendly. Knowledgeable about the car's dash menu and all the signal apparatuses.

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The crew is awesome very polite and give you the option of all the services that they can provide without any pressure.

The crew is awesome very polite and give you the option of all the services that they can provide without any pressure.

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Fast oil change other then other competitors that take 2 hours for just an oil change. Here my oil change is done in 15 mins or ...

Fast oil change other then other competitors that take 2 hours for just an oil change. Here my oil change is done in 15 mins or a little bit more every time.

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Didn’t know about the pricing until I had to pay. So not what I was expecting to pay.

Didn’t know about the pricing until I had to pay. So not what I was expecting to pay.

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Easy friendly and never any pressure

Easy friendly and never any pressure

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I've never had this kind of service that I am extremely satisfied with the technicians and mechanics knowledge. And there's no b ...

I've never had this kind of service that I am extremely satisfied with the technicians and mechanics knowledge. And there's no back service. Super Awesome service

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No pressure sales staff, only the facts on what was due for service.

No pressure sales staff, only the facts on what was due for service.

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Service was quick and fast without the hard press selling of a synthetic oil change that I received from my visits to this facil ...

Service was quick and fast without the hard press selling of a synthetic oil change that I received from my visits to this facility. On that visits I was told that since my car was a GDI the manufacturer recommended synthetic oil every 3000 miles but car was delivered with conventional oil and all dealer oil changes have been with conventional oil. In addition to this synthetic oil suspends contaminants better and 3000 mile intervals for conventional overkill on conventional and more so for synthetic.My first visit compared to my last two visits have been polar opposites with regards to expertise and recommendations from the staff and facility.Selling should not be high pressured and truthful which was not the case on my first visit.

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I put in a new air filter three days before and they told me it was in great condition, they didn’t give me the “ol you might ne ...

I put in a new air filter three days before and they told me it was in great condition, they didn’t give me the “ol you might need to have a new one put on” routine also they informed me what other services I might need and in what period of time along with a price range. Outstanding work.

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prices keep going up.... for other services i use Jiffy Lube because they have better coupons... even though i live closer to y ...

prices keep going up.... for other services i use Jiffy Lube because they have better coupons... even though i live closer to you

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Staff was helpful and friendly and took care of all my needs.

Staff was helpful and friendly and took care of all my needs.

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Because it was very fast and the prices are very good.

Because it was very fast and the prices are very good.

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Everyone was curious and professional. The young lady that assisted me was very knowledgeable and assisted me with any questions ...

Everyone was curious and professional. The young lady that assisted me was very knowledgeable and assisted me with any questions I asked. Had a very pleasant experience. Prices could be better but she even helped me with a discount, so I really can't complain.

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They serviced what I needed in a timely manner. Staff recommended the extra service my car needed with out me even having to tel ...

They serviced what I needed in a timely manner. Staff recommended the extra service my car needed with out me even having to tell them. Am very happy with their service

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Quick and easy. Feel confident in the service.

Quick and easy. Feel confident in the service.

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Didnt do complete check of car like tire pressure, that had been done before

Didnt do complete check of car like tire pressure, that had been done before

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The employee was very helpful and kind.

The employee was very helpful and kind.

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Staff was courteous and very attentive. I didn’t have to wait and was out of there in a timely fashion. This was not my first ti ...

Staff was courteous and very attentive. I didn’t have to wait and was out of there in a timely fashion. This was not my first time going to this location and it won’t be my last. Thank you.

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Great staff. Clean shop. Very polite. Treated with respect and not overly persistent on trying to upsell me.

Great staff. Clean shop. Very polite. Treated with respect and not overly persistent on trying to upsell me.

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Even though i waited, Thanksgiving wednesday, staff was still eager to work on car. Location faces LA sun directly yet staff ma ...

Even though i waited, Thanksgiving wednesday, staff was still eager to work on car. Location faces LA sun directly yet staff maintain composure. Looks like they all get along and work together to meet the holiday crunch.

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Austin and the team was so nice and helpful!

Austin and the team was so nice and helpful!

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Waiting for car to move due to computer issues

Waiting for car to move due to computer issues

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The staff and management are great

The staff and management are great

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I always have a really good expiernce when I come. I get in and out really quick and I usually have coupons to use. Who doesn’t ...

I always have a really good expiernce when I come. I get in and out really quick and I usually have coupons to use. Who doesn’t like to save money!!

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They have great customer service and it was really fast service. Even though I had a recommendation for a service, they did not ...

They have great customer service and it was really fast service. Even though I had a recommendation for a service, they did not pressure me to get it since I didn’t have the funds at the moment

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Because my entire visit went smoot

Because my entire visit went smoot

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Excellent customer service fast service

Excellent customer service fast service

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There should be an option for next oil change mileage decal. The Decal automatically printed out a 3K next service. The staff wa ...

There should be an option for next oil change mileage decal. The Decal automatically printed out a 3K next service. The staff was extremely friendly when asked if they can print another decal they responded till next time.

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Friendly, knowledgeable, and quick

Friendly, knowledgeable, and quick

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Professional and friendly representatives! So convenient! It would be nice to have a group purchase available for a discount. Ma ...

Professional and friendly representatives! So convenient! It would be nice to have a group purchase available for a discount. Maybe 10 oil changes purchased up front for a 15% discount, etc.

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Great custumer service and super fast

Great custumer service and super fast

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Like the professionalism and the way they explained everything while i was asking questions and they responded very good

Like the professionalism and the way they explained everything while i was asking questions and they responded very good

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Extremely positive experience especially being my first visit. Everything was explained in detail n very calmly n patiently. Gre ...

Extremely positive experience especially being my first visit. Everything was explained in detail n very calmly n patiently. Great staff.

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No acknowledgement when i arrived. Took too long to add oil once drained wasn't told why.

No acknowledgement when i arrived. Took too long to add oil once drained wasn't told why.

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Did not get a receipt at all...

Did not get a receipt at all...

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The service guys were friendly, funny, & knowledgeable.

The service guys were friendly, funny, & knowledgeable.

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Techs very attentive

Techs very attentive

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Hector and the rest of the staff were friendly and knowledgeable on what they were doing. The service was fast and Hector inform ...

Hector and the rest of the staff were friendly and knowledgeable on what they were doing. The service was fast and Hector informed what service was needed for my vehicle. I appreciate their service. This is the only location I trust my car to get an oil change.

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Staff was very polite and informative. Quick and easy process. Highly convenient.

Staff was very polite and informative. Quick and easy process. Highly convenient.

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It's very convenient for people that don't have a lot of time

It's very convenient for people that don't have a lot of time

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Service was great. The young man and woman were wonderful. Just the price as compared to other places I have had oil changes at ...

Service was great. The young man and woman were wonderful. Just the price as compared to other places I have had oil changes at were so much more at Valvoline.

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I was not feeling well and did not have to do much or get out of my car. It was quick and smooth and they explained the need for ...

I was not feeling well and did not have to do much or get out of my car. It was quick and smooth and they explained the need for the higher level oil required.

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Although staff seems to be very knowledgeable, they did not seem as friendly as they did on my first visit.This was only my seco ...

Although staff seems to be very knowledgeable, they did not seem as friendly as they did on my first visit.This was only my second visit, by the way, and although I felt I had to initiate "small talk" to make my visit more mundane and less "business", I understand if they feel they need to get me out at the advertised 15-minute time limit.

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Excellent great customer service! So fast and friendly. I wouldn’t have anybody else do my oil changes but valvoline

Excellent great customer service! So fast and friendly. I wouldn’t have anybody else do my oil changes but valvoline

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The service was quick, the staff was friendly, informative, and made sure everything got done properly.

The service was quick, the staff was friendly, informative, and made sure everything got done properly.

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Highly satisfied

Highly satisfied

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Services offered when already completed at dealer since no record in your system. When advised taken care of at dealer, still p ...

Services offered when already completed at dealer since no record in your system. When advised taken care of at dealer, still push service, does not make sense.

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Quick and professionalVery clean No hard sellGreat service writer

Quick and professionalVery clean No hard sellGreat service writer

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I was running late for an appointment but I really wanted to get my polio changed before driving on the road for a couple hours. ...

I was running late for an appointment but I really wanted to get my polio changed before driving on the road for a couple hours. Not only did they change my oil, they fixed a brake light, AND filled my tires in 15-minutes. This team went above and beyond to help me and I hope they’re recognized accordingly!

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It was quick ,well done,very clean and very knowledgeable

It was quick ,well done,very clean and very knowledgeable

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Pressuring services on a car we just got out of a certified Honda dealer a few weeks ago.

Pressuring services on a car we just got out of a certified Honda dealer a few weeks ago.

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It was fast, friendly, and professional. Only minor complaint, wish prices were lower. Some places offer better rates.

It was fast, friendly, and professional. Only minor complaint, wish prices were lower. Some places offer better rates.

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Great service

Great service

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Always exceeding my expectations

Always exceeding my expectations

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After all was done. I left and returned due to my tire signal coming on. They went above and beyond to fix the situation that wa ...

After all was done. I left and returned due to my tire signal coming on. They went above and beyond to fix the situation that was not any issues of there's to began with. Awesome crew!

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Everyone very nice and professional, loved seeing females here - Hannah was great!

Everyone very nice and professional, loved seeing females here - Hannah was great!

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The employees were very fast and friendly and explained things to me very plainly.

The employees were very fast and friendly and explained things to me very plainly.

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They told me I had a limited slip diff.

They told me I had a limited slip diff.

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I was particularly impressed by the professionalism of the young woman who works at the Whittier ValvolineShe knew what she was ...

I was particularly impressed by the professionalism of the young woman who works at the Whittier ValvolineShe knew what she was doing and directed the other young men but very courteously. I would definitely return to that site again

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Hector Beltran greeted me and made me feel like my safety mattered. He checked all my light and I felt my car was in great hands ...

Hector Beltran greeted me and made me feel like my safety mattered. He checked all my light and I felt my car was in great hands with your staff There! Thanks again

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Really expensive at $70 for an old car.

Really expensive at $70 for an old car.

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I appreciate that the service is fast and efficient.

I appreciate that the service is fast and efficient.

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Great work crew friendly and thorough with all services done. Very timely service.

Great work crew friendly and thorough with all services done. Very timely service.

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Because they answered all my questions

Because they answered all my questions

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Mainly the prices were extremely high. $77 for an oil change is ridiculous.

Mainly the prices were extremely high. $77 for an oil change is ridiculous.

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I was so impressed by Valvoline methods and customer service that I told my family. The whole oil change took 15 mins, if that. ...

I was so impressed by Valvoline methods and customer service that I told my family. The whole oil change took 15 mins, if that. I will definitely return. I feel there is always room for improvement and that is the reason for my rating.

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I have used this particular facility for several years now for both of my cars. I,have no complaints. Like the coupons I receive ...

I have used this particular facility for several years now for both of my cars. I,have no complaints. Like the coupons I receive during the year.

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When the service tech went to show me oil level on dip stick he held it straight up to let oil to run down stick before he showe ...

When the service tech went to show me oil level on dip stick he held it straight up to let oil to run down stick before he showed me level.

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Not enough workers

Not enough workers

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Your representatives are always helpful and professional.

Your representatives are always helpful and professional.

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Staff was friendly, service was thorough and there was no pressure to buy anything extra.

Staff was friendly, service was thorough and there was no pressure to buy anything extra.

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I was satisfied

I was satisfied

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David Rios is an outstanding technician, he went over the top to educate me on the importance of maintenance, and prevenantive m ...

David Rios is an outstanding technician, he went over the top to educate me on the importance of maintenance, and prevenantive maintenance. Will definitely return for future maintenance!

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David was extremely helpful. He explained everything to me. I will be coming back to this location because of him.

David was extremely helpful. He explained everything to me. I will be coming back to this location because of him.

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The Service Professional, Jeanlafitt, was very knowledgeable and did a great job servicing my vehicle (2002 Toyota Camry). The s ...

The Service Professional, Jeanlafitt, was very knowledgeable and did a great job servicing my vehicle (2002 Toyota Camry). The staff was very friendly and courteous and I already know that I’ll be coming back again to this location so long as Jeanlafitt is leading the team. Thank you so much VIOC Team!!! Keep up the nice job :)

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because I don't have to go far to have my oil changed. I have been using Valvoline since then so this is a great shop and is clo ...

because I don't have to go far to have my oil changed. I have been using Valvoline since then so this is a great shop and is close to my home.

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The technicians know what they are doing and work great as a team.

The technicians know what they are doing and work great as a team.

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Went in to get my lightbulb changed and was done in less than a minute. All very friendly and helpful. They Offered to check my ...

Went in to get my lightbulb changed and was done in less than a minute. All very friendly and helpful. They Offered to check my tires and fluid. Great Job.

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This was a quick, efficient oil change.

This was a quick, efficient oil change.

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It's quick and easy and unlike many other service places they don't pressure you to buy a bunch of stuff. If something is needed ...

It's quick and easy and unlike many other service places they don't pressure you to buy a bunch of stuff. If something is needed they tell you but don't pressure you which is fantastic.

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The cost has increased since valvoline took over

The cost has increased since valvoline took over

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Profesional

Profesional

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whenever i shop somewhere, i am looking for a WOW factor... something special that stands out about the place... i did not get ...

whenever i shop somewhere, i am looking for a WOW factor... something special that stands out about the place... i did not get that here...

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I think price is bit high

I think price is bit high

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The technicians were able to complete a transmission flush radiator flush oil change and tire rotation in a fast and efficient ...

The technicians were able to complete a transmission flush radiator flush oil change and tire rotation in a fast and efficient manner

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5 dollars to top off coolent

5 dollars to top off coolent

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Polite staff, quick service, knowledgeable and patient

Polite staff, quick service, knowledgeable and patient

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I wait for 15 minutes so that was great!!

I wait for 15 minutes so that was great!!

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I was advised at one location i needed a service done. That locations system went down found another location. New location sta ...

I was advised at one location i needed a service done. That locations system went down found another location. New location stated that service wasn't needed. Not happy about that.

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Very courteous staff, service was quick and thorough.

Very courteous staff, service was quick and thorough.

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It was my first time getting my oil changed and the staff was very helpful and took time to explain prices , and explain what ne ...

It was my first time getting my oil changed and the staff was very helpful and took time to explain prices , and explain what needed to be done.

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Good service, promptness, answered my q's, professional, thorough and polite! :)

Good service, promptness, answered my q's, professional, thorough and polite! :)

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Price went up

Price went up

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Attentive courteous informative staff

Attentive courteous informative staff

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The techs are great! I was very happy that I could get my cabin air filter changed. Much appreciated on a very hot weekend.

The techs are great! I was very happy that I could get my cabin air filter changed. Much appreciated on a very hot weekend.

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Very courteous and prompt service by the staff.

Very courteous and prompt service by the staff.

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The representative was knowledgeable about my vehicle. She recommended that I get the air filter changed very soon. The filter w ...

The representative was knowledgeable about my vehicle. She recommended that I get the air filter changed very soon. The filter was super dirty, so I'll probably be heading back for this service relatively soon. She said I could just roll through when I'm ready.

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Iwas extremely satisfied. I don't know if I clicked on the wrong answers.

Iwas extremely satisfied. I don't know if I clicked on the wrong answers.

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It was nice having a beautiful lady work on the professional mechanics team

It was nice having a beautiful lady work on the professional mechanics team

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With 2 babies in the car the staff took extra care and mindfulness to get me and my family in and out of the facility with speed ...

With 2 babies in the car the staff took extra care and mindfulness to get me and my family in and out of the facility with speed, quality service and friendly attitudes. They even went out of the way to provide coloring books to the kids. That kind of service and professionalism can not be found everywhere and when it is found it should be recognized. Thank you very much for the fantastic service.

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Good value, fast courteous service

Good value, fast courteous service

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thank u for sucha great experience, polit kind and very professional hard working men. thank u for all ur hard work and for my o ...

thank u for sucha great experience, polit kind and very professional hard working men. thank u for all ur hard work and for my oil change. i will be returning when i get my coupon :)

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They're too cool for school!

They're too cool for school!

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This is the first time I felt unsatisfied I had to ask did you do this to the car did you check the water you can put air in the ...

This is the first time I felt unsatisfied I had to ask did you do this to the car did you check the water you can put air in the tires I just didn't feel like before they always instructed me what they were going to be doing

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Always on guard when I do oil changes being a woman with a nice car. Was very comfortable and will definitely go back.

Always on guard when I do oil changes being a woman with a nice car. Was very comfortable and will definitely go back.

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Quick oil change

Quick oil change

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They couldn't really answer my questions,they just sugar coated it it just looks like they just wanted the money but I'll give t ...

They couldn't really answer my questions,they just sugar coated it it just looks like they just wanted the money but I'll give them a chance.

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On this visit to Valvoline Instant Oil Change I did not get pressured to purchase synthetic oil. In the past I have but this ti ...

On this visit to Valvoline Instant Oil Change I did not get pressured to purchase synthetic oil. In the past I have but this time I offered it but not given a hard sell telling me that my type of care required it as I have in the past at this location. This has been the second time I have visited this location with my daughters and both times they have been given coloring books to keep them busy while the work is being performed on my car. It helps keep them preoccupied so I can answer and follow the service attendants instructions.

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I am happy that they didn't try to take advantage of me and also happy that they did explain what needs to be done and by when i ...

I am happy that they didn't try to take advantage of me and also happy that they did explain what needs to be done and by when it should be done.

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everyone was very professinal the service didn't take long at all......and everyone told me to have a great day... incredible se ...

everyone was very professinal the service didn't take long at all......and everyone told me to have a great day... incredible service!

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Awesome service, helped out a lot and went through the different types of oil they had to offer for my car and which would be be ...

Awesome service, helped out a lot and went through the different types of oil they had to offer for my car and which would be best. Also replaced a light I didn't know was out.

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Staff was courteous and professional.

Staff was courteous and professional.

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Because the staff are so nice they remember me every time I go in and ask of my well being. I trust them to do what's best for m ...

Because the staff are so nice they remember me every time I go in and ask of my well being. I trust them to do what's best for my car. And together as a team they seem to always work fast and effectively.

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The service people were courteous.

The service people were courteous.

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Hannah was wonderful in explaining everything from the start step by step. The team working on the car took their time and were ...

Hannah was wonderful in explaining everything from the start step by step. The team working on the car took their time and were cautious the entire way. I received full disclosure about everything they were doing to the car so everything felt trustworthy. Good job guys! Will be back again.

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Staff knowledge and expertise always makes my visits enjoyable- it doesn't matter who does my service.

Staff knowledge and expertise always makes my visits enjoyable- it doesn't matter who does my service.

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The attendant was very keen our meeting our needs--they even moved us into a station so that we wouldnt be in the sun--it was a ...

The attendant was very keen our meeting our needs--they even moved us into a station so that we wouldnt be in the sun--it was a little gesture but it went a long way--a great experience.

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(1) Every question I asked was answered (2) oil change took less than 15 minutes (3) staff was friendly and welcoming

(1) Every question I asked was answered (2) oil change took less than 15 minutes (3) staff was friendly and welcoming

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Kinda expensive.

Kinda expensive.

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Everyone was professional and courteous. Efficient service.

Everyone was professional and courteous. Efficient service.

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The employees communicated well and were very thorough.

The employees communicated well and were very thorough.

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The overall price and the threat of not purchasing other offers for my vehicle

The overall price and the threat of not purchasing other offers for my vehicle

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Victor was very kind and professional. The service was expedited in a timely manner.

Victor was very kind and professional. The service was expedited in a timely manner.

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Quick service, decent price and staff was clear and responsive

Quick service, decent price and staff was clear and responsive

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Victor is an excellent representative of your company. He explains the service well and lets you know what you may need in the f ...

Victor is an excellent representative of your company. He explains the service well and lets you know what you may need in the future. Your only downside is that your pricing is more than the dealer.

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great service

great service

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So easy so fast

So easy so fast

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The quick time to service the vehicle is phenomenal.

The quick time to service the vehicle is phenomenal.

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Fast, great service, loved having a woman take care of me! 👍🏻

Fast, great service, loved having a woman take care of me! 👍🏻

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Rush to upgrade the options

Rush to upgrade the options

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Staff was very helpful and knowledgeable. Always leave satisfied.

Staff was very helpful and knowledgeable. Always leave satisfied.

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got in and out quick, friendly staff, no problems.

got in and out quick, friendly staff, no problems.

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They we're really nice and got me out really quick

They we're really nice and got me out really quick

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Everything was prompt and well done.

Everything was prompt and well done.

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Always friendly and clean. Good guys/gals working at the whittier (painter and whittier blvd) location.

Always friendly and clean. Good guys/gals working at the whittier (painter and whittier blvd) location.

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Always consistent. Staff always professional and courteous.

Always consistent. Staff always professional and courteous.

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This place is great. Quick even when they're busy. Friendly and I don't feel like they're trying to rip me off. Even when I choo ...

This place is great. Quick even when they're busy. Friendly and I don't feel like they're trying to rip me off. Even when I choose the oil that costs less they say "good choice" not "well the other one is better." We even went home to get my boyfriends car after mine was done so he can have his changed also.

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The service was fast and professional, answered my questions. Polite and no sales pressure.

The service was fast and professional, answered my questions. Polite and no sales pressure.

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It's a little pricey

It's a little pricey

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Reliable and quick.

Reliable and quick.

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Employees were friendly and efficient.

Employees were friendly and efficient.

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The only thing that could have been better was the price.

The only thing that could have been better was the price.

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Service wasn't overly exceptional but it was good. The price kills me but I pay it out of convenience. Other than checking brake ...

Service wasn't overly exceptional but it was good. The price kills me but I pay it out of convenience. Other than checking brake lights, I'm really not aware of what additional things are checked during the oil and filter change. A checklist of things that are checked and completed would be nice.

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Very easy and friendly staff

Very easy and friendly staff

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Steven (Manager) was Very professional. He explained what the problem was and addressed it immediately.

Steven (Manager) was Very professional. He explained what the problem was and addressed it immediately.

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There was no pressure and the guys really knew what they were talking about and cared for my safety

There was no pressure and the guys really knew what they were talking about and cared for my safety

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Great service, not pressured to buy other items, quick and easy.

Great service, not pressured to buy other items, quick and easy.

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Service was fantastic. Hannah provided amazing and informative information.

Service was fantastic. Hannah provided amazing and informative information.

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Very pleasant and fast. I will definitely come back.

Very pleasant and fast. I will definitely come back.

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That's the only place I get oil changes. Have always had outstanding service. I love the people you hire.

That's the only place I get oil changes. Have always had outstanding service. I love the people you hire.

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I value my time and so did the workers at the oil change station

I value my time and so did the workers at the oil change station

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Beacuse they where fast and I love the I don't have to get out off the car

Beacuse they where fast and I love the I don't have to get out off the car

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Cause he checked my lights and I knew one was out and he said they where good so from the beginning i distrust him

Cause he checked my lights and I knew one was out and he said they where good so from the beginning i distrust him

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no negative comments. it was acceptable

no negative comments. it was acceptable

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way better than Oil Can Henry's. Efficient and good communication.

way better than Oil Can Henry's. Efficient and good communication.

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I don't think anyone can beat the old "Oil Can Henry's", but I was pleasantly surprised with today's experience. The old Jiffy ...

I don't think anyone can beat the old "Oil Can Henry's", but I was pleasantly surprised with today's experience. The old Jiffy Lube at this location was terrible. The Valvoline at the old Oil Can Henry's, up the street, was a Disappointment. However, it would appear that Valvoline made a Major Improvement to the old Jiffy Lube at this location.I was quite satisfied. I will be back as long as the match this morning's experience.

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Pricing of service

Pricing of service

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For it being a last minute thing and going on a Saturday (mid-morning), service was fast. Great group of people working together ...

For it being a last minute thing and going on a Saturday (mid-morning), service was fast. Great group of people working together. As of now it looks like I would return.

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The service was fast, friendly, and the technicians took the time to explain items that I needed without making me feel pressure ...

The service was fast, friendly, and the technicians took the time to explain items that I needed without making me feel pressured to get them.

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I'm very satisfied with the quick service and the staff.

I'm very satisfied with the quick service and the staff.

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The service was fast and friendly

The service was fast and friendly

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Always so knowledgeable

Always so knowledgeable

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It only cost 25.00 to buy the oil from auto parts and $20.00 to have it put in at my mechanic's Shop. I will do this next time.

It only cost 25.00 to buy the oil from auto parts and $20.00 to have it put in at my mechanic's Shop. I will do this next time.

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All technicians were courteous and attentive to my car needs. They were very professional when they communicated amongst themsel ...

All technicians were courteous and attentive to my car needs. They were very professional when they communicated amongst themselves as they took care of my vehicle needs. Quite impressive teamwork!You have a great team there!Sincerely,Virginia Segura

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everyone did their job very good

everyone did their job very good

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The service was great , as well as the knowledge I have received about the product being put into my engine , great job to the s ...

The service was great , as well as the knowledge I have received about the product being put into my engine , great job to the staff that assisted me

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5 minute oil change!

5 minute oil change!

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Fast and friendly service

Fast and friendly service

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Everyone very knowledgeable and courteous

Everyone very knowledgeable and courteous

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QuickFastCouponShort waitClose to home and close to workGood hoursWell trained staff

QuickFastCouponShort waitClose to home and close to workGood hoursWell trained staff

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short wait time.

short wait time.

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Sevice was fast and I did not feel pressure to commit to any services.

Sevice was fast and I did not feel pressure to commit to any services.

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Service was quick - no pressure to buy extras - clean and organized facility

Service was quick - no pressure to buy extras - clean and organized facility

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From the minute I drove up I felt attended to. Even though the two service techs were young they were ver knowledgeable and extr ...

From the minute I drove up I felt attended to. Even though the two service techs were young they were ver knowledgeable and extremely courteous and polite. They recommended services yet did not pressure me into anything. I've been to this facility several times and each time I've had a great experience. Well done!

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Quickness of oil change

Quickness of oil change

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First time using a drive thru oil change facility. I have to say i was blow away by how quick, efficient and super helful the st ...

First time using a drive thru oil change facility. I have to say i was blow away by how quick, efficient and super helful the staff was.

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Although I liked the overall experience, I feel the $111 for a Synthetic Oil Change is too expensive. I like everything else, ju ...

Although I liked the overall experience, I feel the $111 for a Synthetic Oil Change is too expensive. I like everything else, just not the price.

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Prices for an oil change was nearly $70! Way too expensive

Prices for an oil change was nearly $70! Way too expensive

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I like that they all took the time to look at my car and make sure my car was in full working condition he also showed me how to ...

I like that they all took the time to look at my car and make sure my car was in full working condition he also showed me how to read the mileage and if I ever needed anything to go in and they would help me right away the person that helped me was the assistant manager Steven very nice young man

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I was in and out, and the management and staff truly seem to be acknowledgable. I will be back again.

I was in and out, and the management and staff truly seem to be acknowledgable. I will be back again.

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This visit to Valvoline Instant Oil Change was my second visit to such location. On the two visits I was pressured to upgrade m ...

This visit to Valvoline Instant Oil Change was my second visit to such location. On the two visits I was pressured to upgrade my oil choice. I stated that my owners manual states the type and viscosity of oil for my car as well as the interval for the oil changes but persistent pressure is applied to upgrade the oil. Valvoline Instant Oil Change is very convenient and it is only for this reason that I will continue to go to this location. Where else can you drive up and get an oil change for your car within 15 minutes all while waiting in your car.

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The gentlemen that helped me out were displayed great customer service, they were courteous and provided me with answers to ques ...

The gentlemen that helped me out were displayed great customer service, they were courteous and provided me with answers to questions I had about the service I was receiving.

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I usually go to firestone, this day the wait was going to be too long. So I opted to try valvoline and had no idea how well my c ...

I usually go to firestone, this day the wait was going to be too long. So I opted to try valvoline and had no idea how well my car was going to be inspected. I have been sharing my experience with all who will listen. Thank you

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Staff was very courteous and professional. The service was performed very quickly. The staff was informative.

Staff was very courteous and professional. The service was performed very quickly. The staff was informative.

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The staff were all very friendly and gave great customer service. They were knowledgeable and able to explain everything to me t ...

The staff were all very friendly and gave great customer service. They were knowledgeable and able to explain everything to me thoroughly. I was very satisfied and will definitely be back

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the staff and the service was great, however I was not given any options for oil, the girl simply told me my vehicle required fu ...

the staff and the service was great, however I was not given any options for oil, the girl simply told me my vehicle required full synthetic oil and charged me more than twice what I normally pay at the dealer. although the service was very convenient the price was too high for me, most of my friends and customers are very price conscious, not sure I can recommend to them

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The staff was very friendly and helpful

The staff was very friendly and helpful

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Great customer service

Great customer service

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Great service and kind staff. Even told me of a issue I should take care of in the future. Extremely helpful. Will be coming bac ...

Great service and kind staff. Even told me of a issue I should take care of in the future. Extremely helpful. Will be coming back for sure. Thank you.

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The young people that attend us they were very curious and polite. We did know much about our car and they help us through we re ...

The young people that attend us they were very curious and polite. We did know much about our car and they help us through we really appreciate that very much.

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I liked the inspection of the vehicle as there were things that I totally forget to check on a everyday basis.

I liked the inspection of the vehicle as there were things that I totally forget to check on a everyday basis.

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The Manager, Hector Beltran, was great. He was attentive, honest, and very personable. No product or service was pushed on me, a ...

The Manager, Hector Beltran, was great. He was attentive, honest, and very personable. No product or service was pushed on me, and I felt like he had my best interest in mind. I was hesitant to go back to Valvoline after my very poor experience I had a year ago at the Valvoline location on Harbor Blvd and Imperial Hwy in Fullerton, but Hector and his team treated me very well and I will definitely return to this location in the future.

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One person looked extremely slovenly.

One person looked extremely slovenly.

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Quality work is always done at this shop.It's the high price to pay of the convenience that prevents my referrals from showing ...

Quality work is always done at this shop.It's the high price to pay of the convenience that prevents my referrals from showing up, and prevents me from purchasing other vehicle maintenance services here.

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Quick and friendly it was my 1st time there it was a very pleasant visit

Quick and friendly it was my 1st time there it was a very pleasant visit

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I really like not having to get down and wait. It's fast service and clean. The workers are nice and professional. Focused on th ...

I really like not having to get down and wait. It's fast service and clean. The workers are nice and professional. Focused on their job.

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Everyone was very helpful. Vic was really nice and patient, while I was trying to win Disney tickets over the radio as they serv ...

Everyone was very helpful. Vic was really nice and patient, while I was trying to win Disney tickets over the radio as they serviced my car. Thank you all, for all your hard work.

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yhe guys there are in good moods and have a gpod game plan and communication.

yhe guys there are in good moods and have a gpod game plan and communication.

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The price is a little high for a standard oil change.

The price is a little high for a standard oil change.

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Staff is awesome

Staff is awesome

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As a return customer, it is so nice that the service manager, Hector, always remembers me, and without even looking at the compu ...

As a return customer, it is so nice that the service manager, Hector, always remembers me, and without even looking at the computer, remembers what services have been completed on previous visit(ie:air filter). this visit I felt I needed a new battery, so quickly it was tested and replaced. Great manager!

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Always a great, easy, visit to the Whittier location. They have a great staff!

Always a great, easy, visit to the Whittier location. They have a great staff!

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politeness, the quickness the total overall service was great.

politeness, the quickness the total overall service was great.

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I love the welcoming attitude and the comfort of waiting in my car. It's great being in a professional environment.

I love the welcoming attitude and the comfort of waiting in my car. It's great being in a professional environment.

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Oil change is the most expensive I have ever paid for. I have never paid over 80 and this oil change was over 100 even with a 15 ...

Oil change is the most expensive I have ever paid for. I have never paid over 80 and this oil change was over 100 even with a 15 dollar off coupon. Prices should be listed and the "convenience " of driving up is not worth the price.

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the safety measures that was use to safely do the job

the safety measures that was use to safely do the job

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Great service.

Great service.

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As stated in the past, I had my both my cars serviced here and have experienced oils drips on my driveway with both cars. I cont ...

As stated in the past, I had my both my cars serviced here and have experienced oils drips on my driveway with both cars. I contacted corporate and requested to have a crew sent out to clean my driveway... that being said, I never followed through with it due to my ultra busy schedule... So the time came for another oil change, and thought I'd give this place another shot. I explained to the young man what had happened the last time and he apologized sincerely. He explained that sometimes if not properly wiped after the service, oil can drop from filter area. It sounded believeable. I am glad I gave them a second chance. I would have appreciated a price break for having to clean my driveway myself.

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I like the ease of the visit but the cost is higher then surrounding auto centers.

I like the ease of the visit but the cost is higher then surrounding auto centers.

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Very good customer service...

Very good customer service...

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Always fast the staff is very helpful and friendly and above all always satisfied leaving there

Always fast the staff is very helpful and friendly and above all always satisfied leaving there

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Awesome job, fast service.

Awesome job, fast service.

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The employees were very friendly and easy to communicate with. They thoroughly explained any questions I asked them. Service was ...

The employees were very friendly and easy to communicate with. They thoroughly explained any questions I asked them. Service was awesome and I already recommended vavoline to friends!

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Great customer service now days go above and beyond

Great customer service now days go above and beyond

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The young lady that was explaining everything was super knowledgeable.

The young lady that was explaining everything was super knowledgeable.

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I was extremely surprised by the staff that assisted me. They were beyond helpful and professional. I was pleased to see a femal ...

I was extremely surprised by the staff that assisted me. They were beyond helpful and professional. I was pleased to see a female worker there. Continue training your staff as you do. I look forward to my next visit. Someone encouraged me to visit this Valvoline and i'm glad I did. I have taken other family members there since my recent visit and plan to spread the word. I have added my positive experience on Yelp as well. :)

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It was quick and easy, you don't even have to get out of the car! Excellent service

It was quick and easy, you don't even have to get out of the car! Excellent service

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Because they listen

Because they listen

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I use to take my car to a competitor because the customer service was not great. A few years later I had received a coupon and d ...

I use to take my car to a competitor because the customer service was not great. A few years later I had received a coupon and decided to give Valvoline anther try. I was impressed with the customer service and the priceing comeptivieness and not having to exit my vehicle like before. During the visit, I was informed that Valvoline will not longer offer "Top Off". This has made me contemplate returing to the competitor since they do offer this service.

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High priced

High priced

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Everyone was really friendly and patient, great costumer service!

Everyone was really friendly and patient, great costumer service!

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At certain instances, I'd see a look on a mechanics face that made me feel uneasy. As if they were running into a problem they d ...

At certain instances, I'd see a look on a mechanics face that made me feel uneasy. As if they were running into a problem they didn't fully understand how to go about. Nonetheless, my car is running fine and I would still come back again.

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Fast, efficient, friendly

Fast, efficient, friendly

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Vic, Daniel, and Jose were amazing. I usually go to the Long Beach location but I'm definitely switching over to the Whittier lo ...

Vic, Daniel, and Jose were amazing. I usually go to the Long Beach location but I'm definitely switching over to the Whittier location!(: Thank you guys so much!

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Very fast and great staff

Very fast and great staff

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It was a good experience. I didn't like that they took the keys because it gets hot in the vehicle however, I do understand it's ...

It was a good experience. I didn't like that they took the keys because it gets hot in the vehicle however, I do understand it's a safety precaution.

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Fast service. Polite staff

Fast service. Polite staff

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I have been a customer at this location since the opening. All staff have always been friendly and attentive. The young man th ...

I have been a customer at this location since the opening. All staff have always been friendly and attentive. The young man that helped me at this time was very helpful, efficient, and informative. I currently take two of our vehicles to this location. My 18 year old son just acquired his first vehicle and will definitely use this location. Anyone can change oil in a vehicle but its the quality of service that brings me back. Thanks for the great service.

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Easy entrance, helpful and courteous staff, efficient, clearly communicated what they were doing, respectful in requesting acces ...

Easy entrance, helpful and courteous staff, efficient, clearly communicated what they were doing, respectful in requesting access to VIN number, changing of internal filter. Entire process accomplished in less than 15 minutes.

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I have no idea of what oil changes go for these days, but this didn't seem cheap. I downloaded a $15 off coupon and had it on my ...

I have no idea of what oil changes go for these days, but this didn't seem cheap. I downloaded a $15 off coupon and had it on my phone, but the guy at the shop never asked if I had a coupon, or said, "Hey, go to our website and get a coupon to save yourself $15." If he had, I would have felt he has being honest and cared about me, which is a feeling that I DON'T get when people are just repeating the service script.

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Great Customer Service and fast service.

Great Customer Service and fast service.

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This was my first visit but not my last. This whole experience with Valvoline felt like I was treated like family. Your catch sl ...

This was my first visit but not my last. This whole experience with Valvoline felt like I was treated like family. Your catch slogan should read (Stay in your car while we do the service) the reason I say that is because I thought it was amazing that I was able to stay in my car and physically see what parts were being changed.

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did not check my air filter, at least they did not show it to me like times before, and there was no mileage reminder when its t ...

did not check my air filter, at least they did not show it to me like times before, and there was no mileage reminder when its time for my next oil change.

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Always great service and knowledge on these new cars.

Always great service and knowledge on these new cars.

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No special reason -- if I give too high score you might think I'm just saying it to get done quickly with the survey. I'm tryi ...

No special reason -- if I give too high score you might think I'm just saying it to get done quickly with the survey. I'm trying to be thoughtful.

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Overall the customer service is good. I've been a Valvoline customer ever since Valvoline took over several years ago but the pr ...

Overall the customer service is good. I've been a Valvoline customer ever since Valvoline took over several years ago but the prices are just too expensive to continue going. $100.00 for an oil change is simply too much and cannot afford anymore, especially with the competition and other offers at $60max inc taxes in other locations for same type of oil/oil change. I may have to wait 5-10more minutes, but just cant see myself paying $100 (which had a $10 discount) for an oil change. I remember when Valvoline just opened in this location I was paying a little over $60 which I will still pay, but too expensive. Unless prices start coming down I just don't see myself going back and have mentioned this location to family and friends and they too say its too expensive. Very unfortunate because the staff is great.

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The entire experience lasted less than 15 minutes. The service advisor was very knowledgeable and courteous.

The entire experience lasted less than 15 minutes. The service advisor was very knowledgeable and courteous.

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The person that helped me was friendly, knowledgeable, informative, helpful, and pleasant. Very likable and competent.

The person that helped me was friendly, knowledgeable, informative, helpful, and pleasant. Very likable and competent.

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quickly and excellent customer service

quickly and excellent customer service

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I love this place ... everyone is always super nice =)

I love this place ... everyone is always super nice =)

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The attendants were curteous and friendly. They were fast.They also went out of their way to deliver a great experience, specifi ...

The attendants were curteous and friendly. They were fast.They also went out of their way to deliver a great experience, specifically when one of the attendants gave my children in the back seat crayons and a coloring book. They really did not have to do that, but with their caring attitude, they set themselves apart from any other car service center . I will definitely be back .

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it was quick and the staff was friendly.

it was quick and the staff was friendly.

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Everything about the team is amazing customer service to the next highest level

Everything about the team is amazing customer service to the next highest level

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Price for oil change.

Price for oil change.

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Consistent service delivery and responseness

Consistent service delivery and responseness

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I was told, "based on the miles on your car you need new belts" etc. I just replaced my entire engine/belts . He didn't bother t ...

I was told, "based on the miles on your car you need new belts" etc. I just replaced my entire engine/belts . He didn't bother to look under the hood before he offered these things.

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The service is very fast and friendly, they make sure to check everything that's under the hood and suggest recommendations or s ...

The service is very fast and friendly, they make sure to check everything that's under the hood and suggest recommendations or services that are due or need to be done, without the pressure of having to buy any service.

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They where very profesional and friendly, respectfull and gave me information that i needed.

They where very profesional and friendly, respectfull and gave me information that i needed.

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very professional

very professional

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The convenience is extraordinary!

The convenience is extraordinary!

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The service here is quick, the guys are friendly. It's close by 👍🏼

The service here is quick, the guys are friendly. It's close by 👍🏼

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It was very fast and the employees were very nice and friendly and checked everything on my car I had questions with

It was very fast and the employees were very nice and friendly and checked everything on my car I had questions with

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Pricing. I appreciate the fast service and polite staff. I haven't had any issues with my car after receiving an oil change from ...

Pricing. I appreciate the fast service and polite staff. I haven't had any issues with my car after receiving an oil change from Valvoline, which is the MOST important to me. I use Valvoline when my busy schedule doesn't permit for me to take my car to my mechanic. My mechanic charges only half the price and I completely trust them. I would use Valvoline all the time if the pricing was comparable.

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I like people that are straight forward and not making you feel robbed. Fabian in whittier is a very straight forward person. Th ...

I like people that are straight forward and not making you feel robbed. Fabian in whittier is a very straight forward person. Thanks valvoline

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I like the fact that i'm quickly assisted and I don't really need to wait

I like the fact that i'm quickly assisted and I don't really need to wait

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The team is attentive, thorough, timely, and courteous. I've been going to this location for several years and am always pleased ...

The team is attentive, thorough, timely, and courteous. I've been going to this location for several years and am always pleased. Thanks to the team for doing a great job!

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Quick service. Just what I wanted and expected. Entire staff was great.

Quick service. Just what I wanted and expected. Entire staff was great.

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