Valvoline Instant Oil Change Whittier, CA, 13401 Whittier Blvd.

5

Salm

Got there drove in as a customer drove away and they took me in and got straight to work.

Got there drove in as a customer drove away and they took me in and got straight to work.
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5

ciaveras

Service was an easy process and the staff got straight to work.

Service was an easy process and the staff got straight to work.
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5

Amber v

this was by far the best experience I’ve ever had while getting an oil change. It can be intimidating not knowing a lot about ca ...

this was by far the best experience I’ve ever had while getting an oil change. It can be intimidating not knowing a lot about cars, but the people that helped me made it painless! I believe their names were Kevin, austin, and Christopher (based on my invoice). There was also a female that helped as well, I apologize for not getting her name. They all worked so well together, eased my intimidation of getting oil changes, and explained everything in a way for me to understand. They let me know what was recommended and offered, but never made me feel pressure or uncomfortable. I believe it was kevin? But he even printed out a summary for me so I can come back and know what needs to be worked on. I didn’t have to wait for service, I just drove in and was out super fast. I will definitely be back at this location for my next oil change. Thank you!
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5

Juan R.

My husband was very pleased with the service. He also liked the fact that we weren’t pushed into getting other services needed o ...

My husband was very pleased with the service. He also liked the fact that we weren’t pushed into getting other services needed on the car. The attendant was also very pleasant and respected my husbands decision.
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5

Zeferino

It is fast, effective, and reasonable cost.

It is fast, effective, and reasonable cost.
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4

Scott W

Price is a little expensive

Price is a little expensive
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4

M L

The wait before entering the station

The wait before entering the station
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5

Sam

Me gustó la amabilidad, rapidez y eficacia del trabajo realizado

Me gustó la amabilidad, rapidez y eficacia del trabajo realizado
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5

H salcedo.

Xtremely professional.

Xtremely professional.
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5

Karen

I have always had a wonderful experience there. This was my 4th visit.

I have always had a wonderful experience there. This was my 4th visit.
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5

Robert R

Quick and easy

Quick and easy
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5

Sandra I.

The service is great. They check everything from top to bottom so that I don't have to go elsewhere. They explain everything a ...

The service is great. They check everything from top to bottom so that I don't have to go elsewhere. They explain everything as they go, so there are no questions, and they in do it all with quickness and a smile. They have excellent team work, so I'm always confident that it'll be a job well done and nothing will get overlooked. Always 100% satisfied.
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5

Anonymous

Process flows pretty good, nice check and balance

Process flows pretty good, nice check and balance
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4

Lisa M.

It may be my fault but Inwas surprised at the price of the oil change at almost $100.

It may be my fault but Inwas surprised at the price of the oil change at almost $100.
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5

Sara

Diana was awesome!

Diana was awesome!
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5

BETO Ceja

The service was performed in about 20 minutes whereas at the dealer it would have been 3 hours!

The service was performed in about 20 minutes whereas at the dealer it would have been 3 hours!
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5

Sylrae

Fast, knowledgeable, not condescending to Seniors, let me know each step what they were doing & why.

Fast, knowledgeable, not condescending to Seniors, let me know each step what they were doing & why.
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5

Eva

Excellent Service! Was attended almost immediately!

Excellent Service! Was attended almost immediately!
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5

Whit5601

Your team greeted me right away and showed me the oil dip readings for the engine and transmission.

Your team greeted me right away and showed me the oil dip readings for the engine and transmission.
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5

Vee

It was quick, the people there now are much nicer and professional than before, and I wasn’t pressured into buying any extra stu ...

It was quick, the people there now are much nicer and professional than before, and I wasn’t pressured into buying any extra stuff.
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5

Alex R.

Valvoline employees were very professional, fast, friendly and very helpful. Had an issue with a oil leak spill (done by someone ...

Valvoline employees were very professional, fast, friendly and very helpful. Had an issue with a oil leak spill (done by someone other than Valvoline) and they were willing to help clean it up for me. They went above and beyond my expectations.
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5

MasterBlaster

The service technician was very thorough with his assessment. Did not pressure to do extra work and provided me with informatio ...

The service technician was very thorough with his assessment. Did not pressure to do extra work and provided me with information needed for my vehicle.
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5

Johnny Q

During this visit, I had my oil and transmission fluid changed and the staff was extremely courteous and professional. They were ...

During this visit, I had my oil and transmission fluid changed and the staff was extremely courteous and professional. They were fast and they demonstrated an exemplary amount of teamwork and communication with each other. I've never seen this type of professionalism anywhere else, EVER!. There were 3 or 4 team members working on my car, 2 above ground and 1 or 2 in the oil pit. I was very impressed by how they communicated with each other and letting each other know where they were in the process. I was out and on my way in about 20 min. Unbelievable. If you know who these guys are, reach out and give them a pat on the back for provided excellent Customer Service!!! See you in 3 months or 4,000 miles, which ever comes first!!
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5

Coronado

Your team was excellent. Everyone was nice and professional.

Your team was excellent. Everyone was nice and professional.
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5

Suki Rosales

Been a customer for several years, and for the most its has been satisfactory. This time was way better. Even though I was quote ...

Been a customer for several years, and for the most its has been satisfactory. This time was way better. Even though I was quoted the wrong price. But the manager did charge the quote. He went beyond the usual service. Very knowledgeable and courteous.
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5

Aaron J

The staff was very professional and helpful. I’m happy with the service I received.

The staff was very professional and helpful. I’m happy with the service I received.
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5

Cely

Every one working there was friendly and courteous. I was highly impressed with the high quality of customer service as well as ...

Every one working there was friendly and courteous. I was highly impressed with the high quality of customer service as well as the promptness and efficiency of the service provided.
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5

Michalyn V.

VERY professional, knowledgeable staff. Super impressed with the level of professionalism. Didn't have to wait in line. They exp ...

VERY professional, knowledgeable staff. Super impressed with the level of professionalism. Didn't have to wait in line. They explained everything and even topped off my wiper fluid for free! They always suggested something without making me feel like I have to buy it. They were very good about asking before reaching into the car before doing something. They also explained everything as they were doing it and showed me the filter before they put it in. After my oil change, filter change and tire rotation, my check engine light was still on so after everything was paid for, they had me pull to the parking lot where they ran the diagnostics test. They explained to the best of their abilities but made sure I knew that wasn't their area of expertise and recommended somewhere I could get it checked. They also gave a recommendation for a place to get my tire patched!! Best experience getting my car fixed up. Wow.
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5

David F.

Very professional staff. Everyone communicated well with each other. They did not try to sell me something I did not need. Very ...

Very professional staff. Everyone communicated well with each other. They did not try to sell me something I did not need. Very neat & organized facility.
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5

Mario316

Staff was very fast and efficient. Gave me great recommendations. I will for sure be coming back.

Staff was very fast and efficient. Gave me great recommendations. I will for sure be coming back.
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5

Daniel S

Quick service, explained all service done and recommended

Quick service, explained all service done and recommended
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1

mariah

Was totally satisfied. Not sure why it's asking me this question. I must not have read something correctly.

Was totally satisfied. Not sure why it's asking me this question. I must not have read something correctly.
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3

GEE

Pressured to buy other services.

Pressured to buy other services.
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5

Judy A

Very professional employees. Worked fast and advised and also showed parts (filters) that needed to be replaced

Very professional employees. Worked fast and advised and also showed parts (filters) that needed to be replaced
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5

ArmandOU

Friendly staff and great service

Friendly staff and great service
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4

Anonymous

I'm in the field! I expect professionalism.

I'm in the field! I expect professionalism.
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5

Nate

Very fast and thorough

Very fast and thorough
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5

Amy E.

The technicians were courtious and efficient.

The technicians were courtious and efficient.
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5

ARS

Staff acts as a team and are quick, thorough and efficient.

Staff acts as a team and are quick, thorough and efficient.
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1

Christian N

I was very satisfied. I guess i hit the wrong button. I love going to Valvoline

I was very satisfied. I guess i hit the wrong button. I love going to Valvoline
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5

Cement titan

Quick, good customer service.

Quick, good customer service.
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5

Anonymous

Convenience

Convenience
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4

Pete A

Reps were too busy and did not focus on the cars they were working on. Too much running around from station to station. They usu ...

Reps were too busy and did not focus on the cars they were working on. Too much running around from station to station. They usually show the oil level when the oil change is complete, that didn’t happen. I’ve been taking all of my cars to Valvoline for years, but I may not take them back to this location. Staff were knowledable and friendly, and worked quickly and efficiently, but missed some steps that I normally receive from other Valvoline locations. Important steps!
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5

Adriana Torres:)

Staff was knowledgeable and cheery. Made me and my husband very satisfied.

Staff was knowledgeable and cheery. Made me and my husband very satisfied.
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5

Cheryl E

The team is fast and polite. They explain what they are doing and what the price would be before they started work.

The team is fast and polite. They explain what they are doing and what the price would be before they started work.
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3

GW

Price to high

Price to high
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5

Lulupebs

Went in for oil change along with air filter for cabin and engine and wiper blades. All service done within 20 min. Awesome job ...

Went in for oil change along with air filter for cabin and engine and wiper blades. All service done within 20 min. Awesome job and very professional
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5

Roberta L.

Excellent, friendly, knowlegable service. Definatly referred my friends and family. Will be back.

Excellent, friendly, knowlegable service. Definatly referred my friends and family. Will be back.
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5

Roberto V

Overall, it was a pleasant experience.

Overall, it was a pleasant experience.
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5

Marty C

The manager as extremely polite and they were able to change all my broken light bulbs

The manager as extremely polite and they were able to change all my broken light bulbs
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5

Big Tom

The service was very good but I did notice that you raised the price of just a simple oil change by $ 20.00 more not very happy ...

The service was very good but I did notice that you raised the price of just a simple oil change by $ 20.00 more not very happy with that
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5

Ben Rod

The guy Frankie was really cool along with the other staff

The guy Frankie was really cool along with the other staff
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5

Oil Burns

Fast and courteous experience

Fast and courteous experience
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5

Anonymous

They were fAst and I didn't have to get out of my car

They were fAst and I didn't have to get out of my car
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5

Rebecca

Fast pull in to the bay. Immediately helped. Staff was amazingly friendly and thorough. They didn’t pressure me into getting ano ...

Fast pull in to the bay. Immediately helped. Staff was amazingly friendly and thorough. They didn’t pressure me into getting another service I needed. I love this place. I recently took my other car to jiffy lube because I couldn’t get to a Valvoline and it was such a disappointment! Had to remind myself I wasn’t at Valvoline. You guys exceed my expectations.
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5

JOSEPH F

PULLED IN WAITED ON RIGHT AWAY, THE TECH WAS RESPECTFUL EASY TO UNDERSTAND, NO PRESSURE, EXPLAINED EVERYTHING VERY WELL. I THOUG ...

PULLED IN WAITED ON RIGHT AWAY, THE TECH WAS RESPECTFUL EASY TO UNDERSTAND, NO PRESSURE, EXPLAINED EVERYTHING VERY WELL. I THOUGHT THE PRICE WAS REASONABLE & I WAS DONE IN 20 MINUTES MAYBE. I WAS HAPPY & VERY IMPRESSED, HAVE IT DONE TO A SCIENCE.THANK YOU
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5

Karla G

Great service

Great service
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5

Alex r

Every there is professional and polite..

Every there is professional and polite..
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5

Christian O

Went in right before closing and they gladly took me in and did everything quick

Went in right before closing and they gladly took me in and did everything quick
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5

Pveloz14@aol.com

They were cool people, work was quick efficient. All around good job.ty

They were cool people, work was quick efficient. All around good job.ty
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5

CmaC

Staff was very courteous and well trained. They got me in and out quick and that was a plus as I had a busy day ahead of me. Gre ...

Staff was very courteous and well trained. They got me in and out quick and that was a plus as I had a busy day ahead of me. Great to see so many females cranking it out! Love it! Keep up the hard work!
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4

OSCAR23

Hard to impress me but your workers are great

Hard to impress me but your workers are great
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5

Alice L.

Friendly people, no wait time, great knowledge service workers! Love the online discounts! I’m a very satisfied returning custom ...

Friendly people, no wait time, great knowledge service workers! Love the online discounts! I’m a very satisfied returning customer.
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5

Liv B

I was surprised that the oil change was very quick. The sign advertised 15 minutes and I believe it was less than that. They ins ...

I was surprised that the oil change was very quick. The sign advertised 15 minutes and I believe it was less than that. They inspected my car and checked air filters all at the same time as the oil change. I have gone to other places and I have to wait 30 to an hour for an oil change. I was very happy with the service I received.
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5

iPonce

The service was not only one of the quickest, but both employees were extremely accommodating and professional. I didn't notice ...

The service was not only one of the quickest, but both employees were extremely accommodating and professional. I didn't notice or expect air to be put into my tires, it was a pleasant surprise.I was in and out in 15 minutes. Excellent service.
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5

Anonymous

Friendly, prompt service. I enjoy the job related banter and call-outs between the technicians. Very positive experience. I went ...

Friendly, prompt service. I enjoy the job related banter and call-outs between the technicians. Very positive experience. I went twice in one day with two different cars.
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5

Dante G.

Friendly & knowledgeable staff.

Friendly & knowledgeable staff.
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5

RaymondD

This particular visit I was extremely happy with. The person leading my oil change was great! Easy to talk to very friendly. Mad ...

This particular visit I was extremely happy with. The person leading my oil change was great! Easy to talk to very friendly. Made the experience enjoyable.
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5

customer318

The customer service was great! Each mechanic clearly explained to me what they’re ere doing and why, along with their recommend ...

The customer service was great! Each mechanic clearly explained to me what they’re ere doing and why, along with their recommendations on services I should get done. Also got a headlight AND brake light fixed, they got the entire job done fast and efficiently, all while being super attentive and considerate of my daughter sleeping in the backseat.
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5

Celi

The service was perfection. Everyone was so friendly and nice, specifically the gentleman who serviced my car. His service was o ...

The service was perfection. Everyone was so friendly and nice, specifically the gentleman who serviced my car. His service was outstanding
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5

RCPilot

They did everything to my satisfaction.

They did everything to my satisfaction.
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5

Ernesto T.

Professional and friendly and very knowledgeable

Professional and friendly and very knowledgeable
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5

Roland

Quick and clean

Quick and clean
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5

A085g

I absolutely loved my experience at This particular Valvoline. This is now my third time coming here and I love the staff becaus ...

I absolutely loved my experience at This particular Valvoline. This is now my third time coming here and I love the staff because they are very knowledgeable, informative and friendly. There has never been any pressure to buy additional things and when I do an oil change, they always take the time to go over everything with me so I know what I am putting in my car. Lastly, I love the prices!!! Thanks for taking care of customers the way you guys do.
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5

SatValv

predictable, drive, park, order, wait, pay and drive away

predictable, drive, park, order, wait, pay and drive away
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4

G.f.

I was highly satisfied, but, there is always room for improvement.

I was highly satisfied, but, there is always room for improvement.
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5

Zoniarita

I am a regular customer at Valvoline. I like the quick service and familiarity of my car's history.

I am a regular customer at Valvoline. I like the quick service and familiarity of my car's history.
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5

Brent A

The manager was awesome! Customer service was impeccable

The manager was awesome! Customer service was impeccable
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5

Lilia B

Everyone is always very courteous, professional, and efficient. It’s always a pleasure getting my oil changed. I used to dread i ...

Everyone is always very courteous, professional, and efficient. It’s always a pleasure getting my oil changed. I used to dread it before coming to Valvoline.
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5

Troe

I was happy that it was quick and thorough it was pretty fast so I was a little untrusting about how quickly it was done, but e ...

I was happy that it was quick and thorough it was pretty fast so I was a little untrusting about how quickly it was done, but everyone was great he showed me that he put clean oil in and I bought a filter and I knew I needed it so all in all it was a very good experience!
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5

MJ

I always come to this location cause the staff is wonderful and there all experience..

I always come to this location cause the staff is wonderful and there all experience..
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5

Bobby B

Great, knowledgeable staff. Friendly. No pressure to buy anything else.

Great, knowledgeable staff. Friendly. No pressure to buy anything else.
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5

Maria

The teams are always very polite, professional and answer my questions when I have them. I’m a satisfied customer

The teams are always very polite, professional and answer my questions when I have them. I’m a satisfied customer
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5

Marxikanet

Friendly knowledgeable staff that made this a quick and painless .

Friendly knowledgeable staff that made this a quick and painless .
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4

Patty P.

A tire rotation would have cost me $25 when I know that I can go elsewhere and pay only $10.I don’t believe that a fee of $16.99 ...

A tire rotation would have cost me $25 when I know that I can go elsewhere and pay only $10.I don’t believe that a fee of $16.99 or any fee, for that matter, should be charged for the service.
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5

Anonymous

The team member I was talking to was friendly and explained everything in detail

The team member I was talking to was friendly and explained everything in detail
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5

David P

Great Service

Great Service
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5

Natalie G

Love the convenience of being able to remain in car. Fast service

Love the convenience of being able to remain in car. Fast service
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5

Roy S.

Quick and honest service

Quick and honest service
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5

MargoH

Great,helpful staff

Great,helpful staff
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5

DanielS

All work being done is explained to you.

All work being done is explained to you.
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5

LR

Everyone was friendly and fast

Everyone was friendly and fast
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5

Slurpeegal

Everyone and thing was on point. Very professional, efficient, and courteous.

Everyone and thing was on point. Very professional, efficient, and courteous.
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4

Joe

Although everything was great, I still feel the price is a little high

Although everything was great, I still feel the price is a little high
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5

R.R.

Very friendly and quick service. Employees are very knowledgeable and got me in and out of there in 15 minutes. Will definitely ...

Very friendly and quick service. Employees are very knowledgeable and got me in and out of there in 15 minutes. Will definitely be returning.
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5

Alicia T.

Time is valuable. Am always under 15 minutes.

Time is valuable. Am always under 15 minutes.
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4

Anonymous

Price. Same price for synthetic oil at dealership.

Price. Same price for synthetic oil at dealership.
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5

Tia Sylvia

The best staff and very knowledgeable. Greeted me and even gave my doggies biscuits 😆

The best staff and very knowledgeable. Greeted me and even gave my doggies biscuits 😆
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5

Nd1rish12

The worker who helped me was polite and knowledgeable

The worker who helped me was polite and knowledgeable
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5

imaspurge

Friendly service

Friendly service
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5

Jack V

The customer service was extremely welcoming and did not pressure me to make any additional purchases

The customer service was extremely welcoming and did not pressure me to make any additional purchases
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5

Dipper1

Great personnel and fast service!

Great personnel and fast service!
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5

Ernie

Great fast courteous service.

Great fast courteous service.
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4

Anonymous

I was satisfied with staff and service!

I was satisfied with staff and service!
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5

Anonymous

They took my Groupon from Costa mess

They took my Groupon from Costa mess
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5

EJS

It is an efficient and quick way to have my oil changed. No fuss. Cost is competitive versus other places to change your oil, ...

It is an efficient and quick way to have my oil changed. No fuss. Cost is competitive versus other places to change your oil, but so much quicker.
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5

Jesse s.

We're friendly and explained everything they did in detail.

We're friendly and explained everything they did in detail.
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4

Camrynissan

I believe the price was a bit steep for the service provided.

I believe the price was a bit steep for the service provided.
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5

Ben

The center personnel are all friendly and efficient.

The center personnel are all friendly and efficient.
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2

Jacqueline M

Have always had great customer service but this time guys were not thorough I felt like I had to ask them to do things they norm ...

Have always had great customer service but this time guys were not thorough I felt like I had to ask them to do things they normally do. they were all busy on their phones and talking to each other about personal issues Just not professional at all. I don’t even think they checked my tires or didn’t ask to change my gauge so that it reflected oil change like they usual do Too many young guys and all of them standing around clearly not a supervisor was there. Won’t go to this location again
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5

Ssman396

It was quick. I bit more expensive than other local shops...

It was quick. I bit more expensive than other local shops...
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5

Barbara S

They were fast, efficient and courteous. Answered questions I had . Very friendly. Very impressed. For quick change this is ...

They were fast, efficient and courteous. Answered questions I had . Very friendly. Very impressed. For quick change this is the place
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5

Manny J

Good quick service

Good quick service
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5

iGaitan0412

It had been a while since I had gone to Valvoline for an oil change and after my last visit, I will make it more of a regular ro ...

It had been a while since I had gone to Valvoline for an oil change and after my last visit, I will make it more of a regular routine to bring my car in to assure it is taken care of by Valvoline staff and running properly. I am always welcomed with friendly, knowledgeable and respectful workers. Not only are they like that towards their customers but they work great as a team. As I waited in my car, I noticed how well they all communicated and took care of all the cars and customers that rolled through. On this particular visit, Kevin assisted in not only an oil change but in answering my questions I had in regards to my car and the recommended services. After he clarified some things for me, I ended up getting the oil change, tire rotation and fuel treatment. I plan to go back for the fuel system cleaning services that was recommended. I much appreciate my Valvoline visits as much as my car does.
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5

Teresa C.

The Whittier location is always on point. Good customer service, gets vehicles in and out, great job

The Whittier location is always on point. Good customer service, gets vehicles in and out, great job
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5

The easy place to do an oil change

It’s really easy to do an oil change without the hassle of getting dirty and it’s really friendly

It’s really easy to do an oil change without the hassle of getting dirty and it’s really friendly
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5

Richard C

Fast friendly service

Fast friendly service
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5

Luis . R.

Like valvoline oil. There nice smart and fast in what they do.

Like valvoline oil. There nice smart and fast in what they do.
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5

Noel Estrada

The customer service was excellent. The service guys was really helpful and explained everything in detail. I considered that I ...

The customer service was excellent. The service guys was really helpful and explained everything in detail. I considered that I receive an outstanding service.
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5

Anonymous

Since I have a physical disability, I like that I stay in my car while it's being serviced.

Since I have a physical disability, I like that I stay in my car while it's being serviced.
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5

WillK

It was quick, convenient and professional. The staff was friendly and fun. In and out. I couldn’t ask for anything more.

It was quick, convenient and professional. The staff was friendly and fun. In and out. I couldn’t ask for anything more.
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5

sabbb007

Because the place was empty, so I got very quick service done.

Because the place was empty, so I got very quick service done.
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5

Dipper

It was our first time there and we were very pleased with the service. The Technician Robert really took care of us. Went over a ...

It was our first time there and we were very pleased with the service. The Technician Robert really took care of us. Went over all the service points and was very friendly and knowledgeable
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5

Zofo

good staffgood service good coupons

good staffgood service good coupons
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4

Smac

Would love to have a camera view of technician working under car for piece of mind.

Would love to have a camera view of technician working under car for piece of mind.
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5

Amanda G.

Everyone was courteous and knowledgable and my service was performed quickly. The crew let me know what they were doing as they ...

Everyone was courteous and knowledgable and my service was performed quickly. The crew let me know what they were doing as they worked, so I didn't have to wonder what was going on. They let me know what services I should consider for my next visit and why, but didn't pressure me. I don't like being sold to, so I appreciated that. Overall my experience was very pleasant.
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5

Dolly

It’s so easy to get the oil change. I love the fact that you don’t need to get out of your car. Normally if I go somewhere else. ...

It’s so easy to get the oil change. I love the fact that you don’t need to get out of your car. Normally if I go somewhere else. It would be 1hr or so waiting. Normally it’s 20-30 min and I’m out of there. Love it. I get my oil change always at valvoline.
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1

Christian N

I love going to this spot. They are so professional. The customer service is excellent. I'm in and out in minutes. They do try t ...

I love going to this spot. They are so professional. The customer service is excellent. I'm in and out in minutes. They do try to up sale, but in a way i dont feel pressure. I love the coupons and the price is reasonable. I'm satisfied every visit.
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5

Ashley

Austin was very nice with letting me know about services and explaining things to me politely. The staff overall was awesome. Th ...

Austin was very nice with letting me know about services and explaining things to me politely. The staff overall was awesome. They made me laugh it felt like a family.
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5

jorge t

special thx to jason store manager for his attention to customer service

special thx to jason store manager for his attention to customer service
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5

Mc

The service was very quick.

The service was very quick.
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5

Gilda

It was so quick. I paid a bit more than I would have at the Ford dealer but I also would have had to wait for over two hours fo ...

It was so quick. I paid a bit more than I would have at the Ford dealer but I also would have had to wait for over two hours for an oil change. It was worth the extra money! Very nice and friendly staff. And I didn't have to get out of my car. It was a great experience.
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5

Aaron G

Great service and motivated crew members.

Great service and motivated crew members.
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5

Mary C

Love the fast service I get every time I am there

Love the fast service I get every time I am there
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5

Russ N

Speedy friendly service

Speedy friendly service
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5

vntgewine

Your service person Hannah is always professional and a great spokesperson for Valvoline I trust her completely

Your service person Hannah is always professional and a great spokesperson for Valvoline I trust her completely
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4

Sm77

I didn’t have any trouble really. I did have a small problem with the fact that there were 3 different invoices sent to me. And ...

I didn’t have any trouble really. I did have a small problem with the fact that there were 3 different invoices sent to me. And put on my account. They weren’t charged to me but there’s a lot of errors with them entering wrong info.
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5

Sylrae

Staff worked like a military precision team. They're highly professional courteous explain the procedures all along the way in t ...

Staff worked like a military precision team. They're highly professional courteous explain the procedures all along the way in terms I can easily understand I would recommend them highly to anyone this is the third time I've used this facility
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5

hfwhittier

It was quick, they were polite and respect full. The facility was very clean and well-kept.

It was quick, they were polite and respect full. The facility was very clean and well-kept.
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5

DaveG

Fast service in and out fast

Fast service in and out fast
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5

E Gallegos

Staff was very attentive and even offered my dog a treat. I take my dog with me everywhere and he also enjoyed the attention the ...

Staff was very attentive and even offered my dog a treat. I take my dog with me everywhere and he also enjoyed the attention the crew provided. Great service and great staff. They even offered me a discount from and online coupon. Definitely returning!
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5

Elver Gudo

Speed and service

Speed and service
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5

Dannyh

Manager and employees were very friendly, did not have to wait,

Manager and employees were very friendly, did not have to wait,
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5

Sybil

I’ve always used Jiffy Lube for oil changes and their customer service has been lacking so I decided to try Valvoline and was ve ...

I’ve always used Jiffy Lube for oil changes and their customer service has been lacking so I decided to try Valvoline and was very satisfied
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5

Eringvargas

Everyone was great and knowledgeable

Everyone was great and knowledgeable
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5

Anonymous

Very polite service I only had to wait because they are busy from the service that they provide

Very polite service I only had to wait because they are busy from the service that they provide
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5

Jackie S

Jason the manager was so friendly and educated me on all the buttons my car has which I had no idea how to use.

Jason the manager was so friendly and educated me on all the buttons my car has which I had no idea how to use.
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5

Hiro Y

Fast service. Friendly staff. Premium products.

Fast service. Friendly staff. Premium products.
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5

Gmoney

Great service every time. I am glad we have a service center in Whittier on Santa Gertrude’s. Thank you Valvoline..

Great service every time. I am glad we have a service center in Whittier on Santa Gertrude’s. Thank you Valvoline..
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5

Anonymous

The gentleman who helped me was extremely knowledgeable and told me exactly what was being done to my car. I appreciated the kno ...

The gentleman who helped me was extremely knowledgeable and told me exactly what was being done to my car. I appreciated the knowledge and now I know what is being done to my car when getting an oil change.
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5

Karla B

Austin was so good at explaining everything. He checked the air filter in the glove compartment that I had no clue I had and no ...

Austin was so good at explaining everything. He checked the air filter in the glove compartment that I had no clue I had and no one has asked me to change it. He changed it for me. Thank you Austin
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5

JULIO. A

It almost felt like going through a drive thru fast food place. Quickly to the point and out. Good job.

It almost felt like going through a drive thru fast food place. Quickly to the point and out. Good job.
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4

Daniel B

Good quick service. The only issue was that my front bumper/headlight were left with a large oily mess. I had to wash my vehicl ...

Good quick service. The only issue was that my front bumper/headlight were left with a large oily mess. I had to wash my vehicle after the service.
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5

djmez

The staff is very knowledgeable and experienced in their field. The customer service is always excellent. I highly recommend thi ...

The staff is very knowledgeable and experienced in their field. The customer service is always excellent. I highly recommend this location.
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5

Lisa D

Everyone was super courteous and helpful and the nice girl working there walked me through the process. There was a loose plasti ...

Everyone was super courteous and helpful and the nice girl working there walked me through the process. There was a loose plastic guard on the bottom of my car and the let me know and the fixed it for me it just needed to be clamped on properly.
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5

Jeremy L.

Simple and fast.

Simple and fast.
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5

Rich N.

In and out, pleased with light's check, and people getting the job done without confusion or lag time.

In and out, pleased with light's check, and people getting the job done without confusion or lag time.
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5

B

Quick and easy friendly staff made me feel welcomed

Quick and easy friendly staff made me feel welcomed
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5

Yelp

Great costumer service.

Great costumer service.
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4

Gilg79

Staff seemed to change attitude once declined on additional services.

Staff seemed to change attitude once declined on additional services.
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5

Daniel S

Made suggestions, feel a real value compared to dealership

Made suggestions, feel a real value compared to dealership
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5

Cecilia A

The young men were very professional and friendly.Very courteous....

The young men were very professional and friendly.Very courteous....
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5

Julia B

I've been here a few times and it is always very friendly and very quickly. They are very informative and I appreciate their wor ...

I've been here a few times and it is always very friendly and very quickly. They are very informative and I appreciate their work.
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5

Daniel C

I like the fact that the team works like a team if one of the team members had a problem the other members came to their aid. I ...

I like the fact that the team works like a team if one of the team members had a problem the other members came to their aid. I felt like I was in the pit at the Indy raceway and the goal was to get me to finish line of my busy day. As young as this crew is they are very focused and knowledgeable. I am very impressed if their professionalism and the fact the girls have no problem in this trade. My family and I usually all go to the shop at the same time.
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5

RSA

Employees Austin and Kevin were excellent. Not only were they friendly, professional, and knowledgeable; they took extra time t ...

Employees Austin and Kevin were excellent. Not only were they friendly, professional, and knowledgeable; they took extra time to explain things to me. I will definitely return to Valvoline because of two of them.
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5

Ceastman

I never worry about my cars' maintenance. We've been coming in for years. A well-organized operation.

I never worry about my cars' maintenance. We've been coming in for years. A well-organized operation.
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5

Pinky M

I like that I don’t have to get out of my car with my kids. The workers here are always friendly and helpful.

I like that I don’t have to get out of my car with my kids. The workers here are always friendly and helpful.
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5

RS

Because from the beginning the staff starts working and explaining everything that is going to be done. They do it fast and the ...

Because from the beginning the staff starts working and explaining everything that is going to be done. They do it fast and the best of all I don't have to get out of the car.
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5

Eliza C

The staff was really nice and the service was fast and efficient.

The staff was really nice and the service was fast and efficient.
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4

Loua

Could be faster

Could be faster
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5

Gloria f

Fast, courteous, clean.

Fast, courteous, clean.
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1

MR

I must pressed the wrong answer ... I was satisfied all the time..

I must pressed the wrong answer ... I was satisfied all the time..
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5

Memphis Mel

The guys were very efficient and knowledgeable all during the process.And very friendly

The guys were very efficient and knowledgeable all during the process.And very friendly
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5

Rich P

I have been using this service for over 5 years and my service record is kept to date. Always get informed on recommended servic ...

I have been using this service for over 5 years and my service record is kept to date. Always get informed on recommended service for my vehicle or upcoming recommended services. Always have friendly service at the various locations I have used.
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5

WCW

I didn't get his name but I believe he was the manager.. made this experience better than any other valvoline visit. He answered ...

I didn't get his name but I believe he was the manager.. made this experience better than any other valvoline visit. He answered all my questions, Thank you!!!! (GIVE HIM A RAISE! HE MORE THAN DESERVES IT!)
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5

oscill

The employee was really nice and while the service was more expensive than others, the fact that it was so fast and I didn't hav ...

The employee was really nice and while the service was more expensive than others, the fact that it was so fast and I didn't have to leave my car was rather nice.
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5

pjanem

Jayson the manager was very helpful. Great service.

Jayson the manager was very helpful. Great service.
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5

Karina P.

The staff communicated very well with each other and my husband and I. While getting serviced the manager and other staff apolog ...

The staff communicated very well with each other and my husband and I. While getting serviced the manager and other staff apologized for the wait, which we understood since it looked busy with other cars. What I appreciated the most was the manager trying to keep my toddler entertained by offering us colors for her to draw and candy while they were servicing the truck.
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5

N/a

The entire staff was friendly and helpful

The entire staff was friendly and helpful
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5

Quintero M

The whole visit overall was just great. And i love it cause its just so convenient. In and out.

The whole visit overall was just great. And i love it cause its just so convenient. In and out.
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5

Anonymous

Hannah is always amazing to work with. She takes charge and really gets the job done right. Veronica was there as well and did a ...

Hannah is always amazing to work with. She takes charge and really gets the job done right. Veronica was there as well and did a great job at getting me started and working under the hood.
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4

Rob M.

My experience was as I expected. Therefore, I am satisfied. Had this Valvoline Instant Oil Change provided me with more than wha ...

My experience was as I expected. Therefore, I am satisfied. Had this Valvoline Instant Oil Change provided me with more than what I expected then I would be Highly Satisfied.
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5

Jess T

Staff was professional. Very prompt and wasn’t pressuring me to buy anything else

Staff was professional. Very prompt and wasn’t pressuring me to buy anything else
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5

Danbri

staff was very efficient and courteous. I always have the question whether they are putting in the oil that I purchased versus ...

staff was very efficient and courteous. I always have the question whether they are putting in the oil that I purchased versus the lower amount one, but I felt comfortable with this team doing it correctly. Thank you for your great customer service. I will be coming back!
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5

Chuck G

I’ve been a customer here for a few years and every time I need servicing, the team is very consistent and friendly.

I’ve been a customer here for a few years and every time I need servicing, the team is very consistent and friendly.
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5

Af

Very knowledgeable and friendly

Very knowledgeable and friendly
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5

VA

The tech came and talked me through everything.

The tech came and talked me through everything.
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5

Rick

Staff was friendly

Staff was friendly
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5

Prius Driver

I appreciate the 20% off total purchase coupon I received via email; it definitely influenced me to use Valvoline for my oil cha ...

I appreciate the 20% off total purchase coupon I received via email; it definitely influenced me to use Valvoline for my oil change this time around as well as get additional services while I was there.
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5

Mv

Fast and convenient. Recommendations are logical and I am not coherse to accept.

Fast and convenient. Recommendations are logical and I am not coherse to accept.
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5

john a

courteous, fair price, good value

courteous, fair price, good value
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5

R Salazar

I like the timing and quickness of getting in and out. Ialwas goearly

I like the timing and quickness of getting in and out. Ialwas goearly
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5

Marxikaner

I went to my local valvoline here on Whittier blvd and Painter ave. I want to say the manager was very knowledgeable and the sta ...

I went to my local valvoline here on Whittier blvd and Painter ave. I want to say the manager was very knowledgeable and the staff was extremely friendly. They were clean and it was quick. Very highly recommended.
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5

AliciaT

Prompt Service and great staff.

Prompt Service and great staff.
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5

Bea

The prompt service and kindness

The prompt service and kindness
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5

Sabbb007

The staff was very clearly on the prosigures they were going to take.

The staff was very clearly on the prosigures they were going to take.
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5

Adriana P.

Staff is very fast and friendly. They keep me coming back

Staff is very fast and friendly. They keep me coming back
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5

Mark the Drummer

the crew is always great super helpful, friendly and professional

the crew is always great super helpful, friendly and professional
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4

Robert G

It was 48 minutes before closing when I arrived.2 cars waiting outside, I was the third, two cars in bays...I know how the end o ...

It was 48 minutes before closing when I arrived.2 cars waiting outside, I was the third, two cars in bays...I know how the end of the day is.I felt hurried through...My concern isn't so much about being greeted well or not, my concern when you rush through a customer's car is that the service isn't done right!My vehicle is my livelihood, just want to know that lubrication won't be an issue down the road because someone wanted to go home at the end of the day!Parked vehicle at home, noticed a puddle under my car, never had leaks before...it looked like over spill from filter change...but ...if not in a hurry. I'm sure they would have at least wiped it!
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5

anonymous

The service was good, but some of the technicians helping me out didn't seem knowledgeable enough to be there. She was asking ot ...

The service was good, but some of the technicians helping me out didn't seem knowledgeable enough to be there. She was asking others what to do and didn't seem sure whether she was doing things right. At one point another technician had to take over. It made me hesitant, I wasn't sure if everything was completed properly. I hope that in the future the technicians are receiving enough training to perform their duties with confidence and know what they're doing.
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5

Stacie W

I found Jayson knowledgeable regarding my newer Honda Ridgeline.

I found Jayson knowledgeable regarding my newer Honda Ridgeline.
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5

Becky

The whole experience was great

The whole experience was great
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5

sylrae

The service was as efficient as a military operatio the service was as efficient as a military operation. I was amused by the ca ...

The service was as efficient as a military operatio the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoo the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoon. They knew what they were doing they did it fas the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoon. They knew what they were doing they did it fast, courteously and without condescension to a little senior citizen
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5

TheCaptain

Quick and efficient service. No hard sell. Price seemed fair also.

Quick and efficient service. No hard sell. Price seemed fair also.
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5

Vince B.

The staff was very thorough and fast enough to know they did the job right but not too fast where you think they may have done s ...

The staff was very thorough and fast enough to know they did the job right but not too fast where you think they may have done something incorrectly. Friendly staff. Consistent jobs everytime i take my vehicles back.
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4

Terrickolita

I was satisfied with the price, service and peronal. I have a fleet account 5 vehicles and bring them here for oil changes.Than ...

I was satisfied with the price, service and peronal. I have a fleet account 5 vehicles and bring them here for oil changes.Thank you
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5

JenLara562

Great customer service, funny, friendlyAnd once we got in to the oil change area quick and efficient

Great customer service, funny, friendlyAnd once we got in to the oil change area quick and efficient
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5

SalESal

David was great! Very knowledgeable and offered suggestions tonkeep my car running in tip top shape. Very nice and friendly atti ...

David was great! Very knowledgeable and offered suggestions tonkeep my car running in tip top shape. Very nice and friendly attitude.
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5

Rockharder

Fast and efficient

Fast and efficient
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5

Beto

The staff was friendly and experienced. They were efficient and respected my time. I appreciate the consistency in getting the s ...

The staff was friendly and experienced. They were efficient and respected my time. I appreciate the consistency in getting the service done in a timely manner. The staff explained the recommended services available and the reasons for them. Thanks
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5

fssequoia

I forget the gentleman's name that helped me but he was insanely courteous. very gracious and not at all condescending. The ot ...

I forget the gentleman's name that helped me but he was insanely courteous. very gracious and not at all condescending. The other techs working on the car were very nice too. all very professional. I usually don't complete surveys because of my busy schedule but I had to in this case.
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5

ALEX C.

Very nice, clean, excellent customer service

Very nice, clean, excellent customer service
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5

Logan25

Very friendly staff. Very quick. Very knowledgeable. Just all around great service n ex

Very friendly staff. Very quick. Very knowledgeable. Just all around great service n ex
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5

Don't waste time at dealer!

It's fast and the staff is always very courteous.

It's fast and the staff is always very courteous.
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5

HAPPY WHITTIERITE

COURTEUS AND AMICABLE CLERK, I ENJOY MY VISIT.

COURTEUS AND AMICABLE CLERK, I ENJOY MY VISIT.
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5

JennaRBM

The staff is very friendly and it's nice to see some of the same staff time after time. It's also great to see a woman working o ...

The staff is very friendly and it's nice to see some of the same staff time after time. It's also great to see a woman working on the cars too.
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5

ChristaC

Staff is always great here. So nice and polite and FAST. Small computer issue slowed service a bit today but it was resolved qu ...

Staff is always great here. So nice and polite and FAST. Small computer issue slowed service a bit today but it was resolved quickly. As I drove out I realized my hood wasn’t closed completely. I tried to get someone’s attention but wasn’t able to. Tiny tiny inconvenience. I’ll still definitely be back!
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5

Alexandre

The staff is always friendly and welcoming. It is noticeable that the staff have a great relationship amongst themselves. That m ...

The staff is always friendly and welcoming. It is noticeable that the staff have a great relationship amongst themselves. That makes the business thrive more. Over all I’m happy with the service and will return to every scheduled oil change or any other service.
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5

Dan C.

The crew was awesome, Hector the manager has always been friendly and knowledgeable never any pressure to buy extra services if ...

The crew was awesome, Hector the manager has always been friendly and knowledgeable never any pressure to buy extra services if I don’t want them.
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5

Mike B

Staff was efficient.

Staff was efficient.
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5

William G.

The service person was very knowledgeable and kept me informed every step of the way.

The service person was very knowledgeable and kept me informed every step of the way.
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5

Jessicaslipz

The manager went to every car and apologized for the wait and the lady who helped me was amazing

The manager went to every car and apologized for the wait and the lady who helped me was amazing
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5

ZZ

the team is efficient , knowledgeable and quick

the team is efficient , knowledgeable and quick
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5

JayG

Employees were very friendly, observant, knowledgeable, helpful and courteous.

Employees were very friendly, observant, knowledgeable, helpful and courteous.
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4

Michael M.

I was an oil change. Not brain surgery.

I was an oil change. Not brain surgery.
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5

Jessica L

Techs were super friendly and fast explained to me the benefits of different type of oil available and topped off my fluids caus ...

Techs were super friendly and fast explained to me the benefits of different type of oil available and topped off my fluids cause I had to wait a little.
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5

leofire

they attended to my car right away, didn't pressure me to buy a filter, bought my own and they had the courtesy to install it f ...

they attended to my car right away, didn't pressure me to buy a filter, bought my own and they had the courtesy to install it for me as well as use my oil enhancement for my car-most of all they are very respectful, friendly and courteous
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5

Amber S.

Everything was checked and fluids were topped off. Air was put in my tires.

Everything was checked and fluids were topped off. Air was put in my tires.
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5

Satisfied customer

Customer service is exceklent

Customer service is exceklent
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5

Esteban F

Very knowlegeble stuff and frendly.

Very knowlegeble stuff and frendly.
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5

Dan M

Your staff especially Hanna was helpful and made me confident that I was sold only what I need.

Your staff especially Hanna was helpful and made me confident that I was sold only what I need.
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5

RON R

ITS BEEN MANY YEARS IVE USED THIS STORE AND IM VERY HAPPY THANKS

ITS BEEN MANY YEARS IVE USED THIS STORE AND IM VERY HAPPY THANKS
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5

John A.

Quick service, good value

Quick service, good value
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5

Clove

The staff was extremely knowledgeable and friendly. They were efficient in giving me service with no problems. I am a returning ...

The staff was extremely knowledgeable and friendly. They were efficient in giving me service with no problems. I am a returning customer for Valvoline for this reason.
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5

Nichole C.

I LOVE coming here for my oil change! Everyone is so nice, helpful, and knowledgeable. I have a little one who is 16 months old ...

I LOVE coming here for my oil change! Everyone is so nice, helpful, and knowledgeable. I have a little one who is 16 months old and this fast service is such a blessing with him! Everyone always treats us so well and I feel great every time after leaving!
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5

Vince O.

my visit was on a Monday evening at 5:30ish pm, there was no waiting. the service rep directed into a bay right away. the guys d ...

my visit was on a Monday evening at 5:30ish pm, there was no waiting. the service rep directed into a bay right away. the guys did not spend time in idle chit chat. they were very courteous. although they explained additional services, there was no pressure to get it done now. i was a little taken back at the price of $81.00 for an oil change but after researching the cost of 5 quarts of synthetic oil, i felt better about the price.overall very good experience.
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5

Bart s

The service was quick and easy. I didn’t have to help and the attended was friendly and helpful

The service was quick and easy. I didn’t have to help and the attended was friendly and helpful
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5

Wowzers

Amazing

Amazing
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5

Rick G.

The fast service and good communication with technicians.

The fast service and good communication with technicians.
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5

obugarin

Quick fast and friendly.

Quick fast and friendly.
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2

Valvo no no

The young lady offering the service was abrupt not friendly at all.

The young lady offering the service was abrupt not friendly at all.
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5

Woodieman

Hannah was more knowledgeable than the guys working. Sparkling personality .

Hannah was more knowledgeable than the guys working. Sparkling personality .
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5

Happy in Whittier

Everybody was polite and quick and great overall. It was my second trip and I plan on coming back regularly.

Everybody was polite and quick and great overall. It was my second trip and I plan on coming back regularly.
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5

Dolly

It was quick and easy. Didn’t have to get out of the car. Great customer service.

It was quick and easy. Didn’t have to get out of the car. Great customer service.
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5

DanielS

Great crew. Took care of everything. Even used the coupon that was emailed to me.

Great crew. Took care of everything. Even used the coupon that was emailed to me.
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5

Anonymous

Great service

Great service
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5

MC

Very friendly, professional and efficient staff.

Very friendly, professional and efficient staff.
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3

Unhappy C.

was presented with the most expensive options regarding oil, and when I asked for the price of just regular oil, I was told that ...

was presented with the most expensive options regarding oil, and when I asked for the price of just regular oil, I was told that was not an option because it would void my car's manufacturer warranty. I verified my car's warranty with the dealership, and guess what??? Regular oil does NOT void the warranty. The person helping me out just used it as a lie to weasel more money out of me. I do not trust this place and would never go back.
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4

cynv

I was not aware that newer cars only take synthetic which is a lot more expensive than traditional oil. Was not expecting to pa ...

I was not aware that newer cars only take synthetic which is a lot more expensive than traditional oil. Was not expecting to pay $70+ for an oil change!!! That is double the price I was expecting to pay.
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5

Yoshi

Hector was professional and extremely nice and communicated everything. Couldn't believe how fast the oil and air filter change ...

Hector was professional and extremely nice and communicated everything. Couldn't believe how fast the oil and air filter change were done. Lest than 15 minutes, all was complete and everyone was very nice.
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5

Linda Z

They were very helpful when I asked questions and explained them into detail so I can understand; that helped a lot.🤗

They were very helpful when I asked questions and explained them into detail so I can understand; that helped a lot.🤗
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5

SK

Very good customer service.

Very good customer service.
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5

Sarahs Mom 65

A friend referred me with a coupon a few years ago and I’ve been coming here ever since staff is always above excellent and it’s ...

A friend referred me with a coupon a few years ago and I’ve been coming here ever since staff is always above excellent and it’s always a great experience.
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5

Conrad H.

I’ve come to this Valvoline station for over a year now. I like this place because it’s clean, organized and run like a tight sh ...

I’ve come to this Valvoline station for over a year now. I like this place because it’s clean, organized and run like a tight ship. They yell out their duties to one another to stay organized and safe. Plus, all of the employees are nice and helpful.
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5

Sgt V

I have had Two New Cars in the last four years. The LOcation is my Go to Valvoline Dealer, for those 8 years.

I have had Two New Cars in the last four years. The LOcation is my Go to Valvoline Dealer, for those 8 years.
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5

Anonymous

The customer service i received from David was outstanding.

The customer service i received from David was outstanding.
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5

JohnnyS

Good friendly service

Good friendly service
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5

Eddiy R

Just a great overall experience

Just a great overall experience
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5

Alex P

Overall it was a great service. The staff was friendly and greeted me with a smile. Definitely have their costumer service satis ...

Overall it was a great service. The staff was friendly and greeted me with a smile. Definitely have their costumer service satisfaction on point.
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5

Kimbra

The service guy was so efficient and knowledgeable. They all helped and answered questions

The service guy was so efficient and knowledgeable. They all helped and answered questions
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4

Anonymous

Service guy was great the only thing I did not like was I pulled up waited my turn then 2 other cars pulled up and they were get ...

Service guy was great the only thing I did not like was I pulled up waited my turn then 2 other cars pulled up and they were getting worked on while I still was waiting it took why longer than 15 minutes my first time there not sure if I will return
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5

Milka B

The workers were not pushy and they answered all of my questions. They had a great attitude, were cheerful and very helpful. I l ...

The workers were not pushy and they answered all of my questions. They had a great attitude, were cheerful and very helpful. I love the fast service. I wan in and out in about 20 minutes.
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4

Valvoliner

Very expensive

Very expensive
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5

Millliem

It was quick and easy

It was quick and easy
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4

Big H

I’m not sure that the oil that was put in my car was full synthetic, my car doesn’t feel the same as it used to . But maybe it’s ...

I’m not sure that the oil that was put in my car was full synthetic, my car doesn’t feel the same as it used to . But maybe it’s just me ? Still getting familiar with my car , as I have only had it for 4 months . It just feels like a loss in power and response .
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5

Annie in whittier

Very friendly. Knowledgeable about the car's dash menu and all the signal apparatuses.

Very friendly. Knowledgeable about the car's dash menu and all the signal apparatuses.
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5

Dolphin fan

The crew is awesome very polite and give you the option of all the services that they can provide without any pressure.

The crew is awesome very polite and give you the option of all the services that they can provide without any pressure.
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5

Tim g

Fast oil change other then other competitors that take 2 hours for just an oil change. Here my oil change is done in 15 mins or ...

Fast oil change other then other competitors that take 2 hours for just an oil change. Here my oil change is done in 15 mins or a little bit more every time.
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4

FrannyDanny

Didn’t know about the pricing until I had to pay. So not what I was expecting to pay.

Didn’t know about the pricing until I had to pay. So not what I was expecting to pay.
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5

Julia

Easy friendly and never any pressure

Easy friendly and never any pressure
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5

Valhalla_9585

I've never had this kind of service that I am extremely satisfied with the technicians and mechanics knowledge. And there's no b ...

I've never had this kind of service that I am extremely satisfied with the technicians and mechanics knowledge. And there's no back service. Super Awesome service
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5

Whittier Dad

No pressure sales staff, only the facts on what was due for service.

No pressure sales staff, only the facts on what was due for service.
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5

Tony T.

Service was quick and fast without the hard press selling of a synthetic oil change that I received from my visits to this facil ...

Service was quick and fast without the hard press selling of a synthetic oil change that I received from my visits to this facility. On that visits I was told that since my car was a GDI the manufacturer recommended synthetic oil every 3000 miles but car was delivered with conventional oil and all dealer oil changes have been with conventional oil. In addition to this synthetic oil suspends contaminants better and 3000 mile intervals for conventional overkill on conventional and more so for synthetic.My first visit compared to my last two visits have been polar opposites with regards to expertise and recommendations from the staff and facility.Selling should not be high pressured and truthful which was not the case on my first visit.
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5

Oromcal

I put in a new air filter three days before and they told me it was in great condition, they didn’t give me the “ol you might ne ...

I put in a new air filter three days before and they told me it was in great condition, they didn’t give me the “ol you might need to have a new one put on” routine also they informed me what other services I might need and in what period of time along with a price range. Outstanding work.
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4

gonzalezoo

prices keep going up.... for other services i use Jiffy Lube because they have better coupons... even though i live closer to y ...

prices keep going up.... for other services i use Jiffy Lube because they have better coupons... even though i live closer to you
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5

M.Rivas

Staff was helpful and friendly and took care of all my needs.

Staff was helpful and friendly and took care of all my needs.
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5

JOSE M

Because it was very fast and the prices are very good.

Because it was very fast and the prices are very good.
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5

mariah

Everyone was curious and professional. The young lady that assisted me was very knowledgeable and assisted me with any questions ...

Everyone was curious and professional. The young lady that assisted me was very knowledgeable and assisted me with any questions I asked. Had a very pleasant experience. Prices could be better but she even helped me with a discount, so I really can't complain.
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5

Mimibella

They serviced what I needed in a timely manner. Staff recommended the extra service my car needed with out me even having to tel ...

They serviced what I needed in a timely manner. Staff recommended the extra service my car needed with out me even having to tell them. Am very happy with their service
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5

Garciafam

Quick and easy. Feel confident in the service.

Quick and easy. Feel confident in the service.
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2

Elaine M

Didnt do complete check of car like tire pressure, that had been done before

Didnt do complete check of car like tire pressure, that had been done before
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5

Maximillian

The employee was very helpful and kind.

The employee was very helpful and kind.
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5

William G.

Staff was courteous and very attentive. I didn’t have to wait and was out of there in a timely fashion. This was not my first ti ...

Staff was courteous and very attentive. I didn’t have to wait and was out of there in a timely fashion. This was not my first time going to this location and it won’t be my last. Thank you.
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5

Justin M

Great staff. Clean shop. Very polite. Treated with respect and not overly persistent on trying to upsell me.

Great staff. Clean shop. Very polite. Treated with respect and not overly persistent on trying to upsell me.
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5

Mvc

Even though i waited, Thanksgiving wednesday, staff was still eager to work on car. Location faces LA sun directly yet staff ma ...

Even though i waited, Thanksgiving wednesday, staff was still eager to work on car. Location faces LA sun directly yet staff maintain composure. Looks like they all get along and work together to meet the holiday crunch.
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5

MM

Austin and the team was so nice and helpful!

Austin and the team was so nice and helpful!
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4

Gary M

Waiting for car to move due to computer issues

Waiting for car to move due to computer issues
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5

JLopez

The staff and management are great

The staff and management are great
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5

Andrew Luevano

I always have a really good expiernce when I come. I get in and out really quick and I usually have coupons to use. Who doesn’t ...

I always have a really good expiernce when I come. I get in and out really quick and I usually have coupons to use. Who doesn’t like to save money!!
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5

Christina M

They have great customer service and it was really fast service. Even though I had a recommendation for a service, they did not ...

They have great customer service and it was really fast service. Even though I had a recommendation for a service, they did not pressure me to get it since I didn’t have the funds at the moment
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5

El piru

Because my entire visit went smoot

Because my entire visit went smoot
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5

Ariel C

Excellent customer service fast service

Excellent customer service fast service
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4

El Gato

There should be an option for next oil change mileage decal. The Decal automatically printed out a 3K next service. The staff wa ...

There should be an option for next oil change mileage decal. The Decal automatically printed out a 3K next service. The staff was extremely friendly when asked if they can print another decal they responded till next time.
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5

YConcha

Friendly, knowledgeable, and quick

Friendly, knowledgeable, and quick
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5

Olivia R.

Professional and friendly representatives! So convenient! It would be nice to have a group purchase available for a discount. Ma ...

Professional and friendly representatives! So convenient! It would be nice to have a group purchase available for a discount. Maybe 10 oil changes purchased up front for a 15% discount, etc.
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5

Jose

Great custumer service and super fast

Great custumer service and super fast
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5

O.b

Like the professionalism and the way they explained everything while i was asking questions and they responded very good

Like the professionalism and the way they explained everything while i was asking questions and they responded very good
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5

AFM2008

Extremely positive experience especially being my first visit. Everything was explained in detail n very calmly n patiently. Gre ...

Extremely positive experience especially being my first visit. Everything was explained in detail n very calmly n patiently. Great staff.
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4

Ruben C.

No acknowledgement when i arrived. Took too long to add oil once drained wasn't told why.

No acknowledgement when i arrived. Took too long to add oil once drained wasn't told why.
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1

Banger

Did not get a receipt at all...

Did not get a receipt at all...
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5

Anonymous

The service guys were friendly, funny, & knowledgeable.

The service guys were friendly, funny, & knowledgeable.
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5

Oscar S

Techs very attentive

Techs very attentive
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5

Yasmin R.

Hector and the rest of the staff were friendly and knowledgeable on what they were doing. The service was fast and Hector inform ...

Hector and the rest of the staff were friendly and knowledgeable on what they were doing. The service was fast and Hector informed what service was needed for my vehicle. I appreciate their service. This is the only location I trust my car to get an oil change.
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5

JP

Staff was very polite and informative. Quick and easy process. Highly convenient.

Staff was very polite and informative. Quick and easy process. Highly convenient.
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4

Anonymous

It's very convenient for people that don't have a lot of time

It's very convenient for people that don't have a lot of time
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3

Ron F

Service was great. The young man and woman were wonderful. Just the price as compared to other places I have had oil changes at ...

Service was great. The young man and woman were wonderful. Just the price as compared to other places I have had oil changes at were so much more at Valvoline.
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5

Ana Chacon

I was not feeling well and did not have to do much or get out of my car. It was quick and smooth and they explained the need for ...

I was not feeling well and did not have to do much or get out of my car. It was quick and smooth and they explained the need for the higher level oil required.
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4

SLC1

Although staff seems to be very knowledgeable, they did not seem as friendly as they did on my first visit.This was only my seco ...

Although staff seems to be very knowledgeable, they did not seem as friendly as they did on my first visit.This was only my second visit, by the way, and although I felt I had to initiate "small talk" to make my visit more mundane and less "business", I understand if they feel they need to get me out at the advertised 15-minute time limit.
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5

Bree

Excellent great customer service! So fast and friendly. I wouldn’t have anybody else do my oil changes but valvoline

Excellent great customer service! So fast and friendly. I wouldn’t have anybody else do my oil changes but valvoline
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5

esskeddit

The service was quick, the staff was friendly, informative, and made sure everything got done properly.

The service was quick, the staff was friendly, informative, and made sure everything got done properly.
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5

...

Highly satisfied

Highly satisfied
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4

Frank W.

Services offered when already completed at dealer since no record in your system. When advised taken care of at dealer, still p ...

Services offered when already completed at dealer since no record in your system. When advised taken care of at dealer, still push service, does not make sense.
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5

Roy S

Quick and professionalVery clean No hard sellGreat service writer

Quick and professionalVery clean No hard sellGreat service writer
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5

Alexis H.

I was running late for an appointment but I really wanted to get my polio changed before driving on the road for a couple hours. ...

I was running late for an appointment but I really wanted to get my polio changed before driving on the road for a couple hours. Not only did they change my oil, they fixed a brake light, AND filled my tires in 15-minutes. This team went above and beyond to help me and I hope they’re recognized accordingly!
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5

Gus martinez

It was quick ,well done,very clean and very knowledgeable

It was quick ,well done,very clean and very knowledgeable
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4

JJ and the Wonderchild III

Pressuring services on a car we just got out of a certified Honda dealer a few weeks ago.

Pressuring services on a car we just got out of a certified Honda dealer a few weeks ago.
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5

Dan the Man

It was fast, friendly, and professional. Only minor complaint, wish prices were lower. Some places offer better rates.

It was fast, friendly, and professional. Only minor complaint, wish prices were lower. Some places offer better rates.
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5

Satisfied customer

Great service

Great service
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5

Anonymous

Always exceeding my expectations

Always exceeding my expectations
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5

Charlie CM Coatings

After all was done. I left and returned due to my tire signal coming on. They went above and beyond to fix the situation that wa ...

After all was done. I left and returned due to my tire signal coming on. They went above and beyond to fix the situation that was not any issues of there's to began with. Awesome crew!
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5

Diane M.

Everyone very nice and professional, loved seeing females here - Hannah was great!

Everyone very nice and professional, loved seeing females here - Hannah was great!
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5

Jen B.

The employees were very fast and friendly and explained things to me very plainly.

The employees were very fast and friendly and explained things to me very plainly.
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5

Trucker mark

They told me I had a limited slip diff.

They told me I had a limited slip diff.
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5

Anonymous

I was particularly impressed by the professionalism of the young woman who works at the Whittier ValvolineShe knew what she was ...

I was particularly impressed by the professionalism of the young woman who works at the Whittier ValvolineShe knew what she was doing and directed the other young men but very courteously. I would definitely return to that site again
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5

Oscar.P

Hector Beltran greeted me and made me feel like my safety mattered. He checked all my light and I felt my car was in great hands ...

Hector Beltran greeted me and made me feel like my safety mattered. He checked all my light and I felt my car was in great hands with your staff There! Thanks again
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4

Ucla_girlie

Really expensive at $70 for an old car.

Really expensive at $70 for an old car.
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5

Selina S

I appreciate that the service is fast and efficient.

I appreciate that the service is fast and efficient.
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5

Invinceable21

Great work crew friendly and thorough with all services done. Very timely service.

Great work crew friendly and thorough with all services done. Very timely service.
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5

Cesariin

Because they answered all my questions

Because they answered all my questions
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4

joebruin

Mainly the prices were extremely high. $77 for an oil change is ridiculous.

Mainly the prices were extremely high. $77 for an oil change is ridiculous.
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4

Nancy O.

I was so impressed by Valvoline methods and customer service that I told my family. The whole oil change took 15 mins, if that. ...

I was so impressed by Valvoline methods and customer service that I told my family. The whole oil change took 15 mins, if that. I will definitely return. I feel there is always room for improvement and that is the reason for my rating.
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5

Anonymous

I have used this particular facility for several years now for both of my cars. I,have no complaints. Like the coupons I receive ...

I have used this particular facility for several years now for both of my cars. I,have no complaints. Like the coupons I receive during the year.
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4

Customer

When the service tech went to show me oil level on dip stick he held it straight up to let oil to run down stick before he showe ...

When the service tech went to show me oil level on dip stick he held it straight up to let oil to run down stick before he showed me level.
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4

D Boyd

Not enough workers

Not enough workers
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5

LizT

Your representatives are always helpful and professional.

Your representatives are always helpful and professional.
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5

DM

Staff was friendly, service was thorough and there was no pressure to buy anything extra.

Staff was friendly, service was thorough and there was no pressure to buy anything extra.
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4

Phil g

I was satisfied

I was satisfied
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5

Glamis🤘🏼

David Rios is an outstanding technician, he went over the top to educate me on the importance of maintenance, and prevenantive m ...

David Rios is an outstanding technician, he went over the top to educate me on the importance of maintenance, and prevenantive maintenance. Will definitely return for future maintenance!
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5

Lynne

David was extremely helpful. He explained everything to me. I will be coming back to this location because of him.

David was extremely helpful. He explained everything to me. I will be coming back to this location because of him.
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5

Jorge D.

The Service Professional, Jeanlafitt, was very knowledgeable and did a great job servicing my vehicle (2002 Toyota Camry). The s ...

The Service Professional, Jeanlafitt, was very knowledgeable and did a great job servicing my vehicle (2002 Toyota Camry). The staff was very friendly and courteous and I already know that I’ll be coming back again to this location so long as Jeanlafitt is leading the team. Thank you so much VIOC Team!!! Keep up the nice job :)
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5

Silver_Surfer9585

because I don't have to go far to have my oil changed. I have been using Valvoline since then so this is a great shop and is clo ...

because I don't have to go far to have my oil changed. I have been using Valvoline since then so this is a great shop and is close to my home.
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5

Elvis

The technicians know what they are doing and work great as a team.

The technicians know what they are doing and work great as a team.
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5

DeAndre O.

Went in to get my lightbulb changed and was done in less than a minute. All very friendly and helpful. They Offered to check my ...

Went in to get my lightbulb changed and was done in less than a minute. All very friendly and helpful. They Offered to check my tires and fluid. Great Job.
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5

LWhittier

This was a quick, efficient oil change.

This was a quick, efficient oil change.
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5

Gammaray

It's quick and easy and unlike many other service places they don't pressure you to buy a bunch of stuff. If something is needed ...

It's quick and easy and unlike many other service places they don't pressure you to buy a bunch of stuff. If something is needed they tell you but don't pressure you which is fantastic.
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4

Jim G

The cost has increased since valvoline took over

The cost has increased since valvoline took over
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5

Anonymous

Profesional

Profesional
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4

Gonzalezoo

whenever i shop somewhere, i am looking for a WOW factor... something special that stands out about the place... i did not get ...

whenever i shop somewhere, i am looking for a WOW factor... something special that stands out about the place... i did not get that here...
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4

juan ferrada

I think price is bit high

I think price is bit high
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5

Pq1506

The technicians were able to complete a transmission flush radiator flush oil change and tire rotation in a fast and efficient ...

The technicians were able to complete a transmission flush radiator flush oil change and tire rotation in a fast and efficient manner
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4

Guest 123

5 dollars to top off coolent

5 dollars to top off coolent
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5

Jack

Polite staff, quick service, knowledgeable and patient

Polite staff, quick service, knowledgeable and patient
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5

Anonymous

I wait for 15 minutes so that was great!!

I wait for 15 minutes so that was great!!
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4

Crystal p

I was advised at one location i needed a service done. That locations system went down found another location. New location sta ...

I was advised at one location i needed a service done. That locations system went down found another location. New location stated that service wasn't needed. Not happy about that.
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5

Mr. NASCAR

Very courteous staff, service was quick and thorough.

Very courteous staff, service was quick and thorough.
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5

Lauram

It was my first time getting my oil changed and the staff was very helpful and took time to explain prices , and explain what ne ...

It was my first time getting my oil changed and the staff was very helpful and took time to explain prices , and explain what needed to be done.
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5

Dwayne S.

Good service, promptness, answered my q's, professional, thorough and polite! :)

Good service, promptness, answered my q's, professional, thorough and polite! :)
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4

Chb

Price went up

Price went up
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5

chepe

Attentive courteous informative staff

Attentive courteous informative staff
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5

Mike F

The techs are great! I was very happy that I could get my cabin air filter changed. Much appreciated on a very hot weekend.

The techs are great! I was very happy that I could get my cabin air filter changed. Much appreciated on a very hot weekend.
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5

Gene L.

Very courteous and prompt service by the staff.

Very courteous and prompt service by the staff.
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5

Lewis

The representative was knowledgeable about my vehicle. She recommended that I get the air filter changed very soon. The filter w ...

The representative was knowledgeable about my vehicle. She recommended that I get the air filter changed very soon. The filter was super dirty, so I'll probably be heading back for this service relatively soon. She said I could just roll through when I'm ready.
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1

ST

Iwas extremely satisfied. I don't know if I clicked on the wrong answers.

Iwas extremely satisfied. I don't know if I clicked on the wrong answers.
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5

Big G

It was nice having a beautiful lady work on the professional mechanics team

It was nice having a beautiful lady work on the professional mechanics team
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5

Miss3loves

With 2 babies in the car the staff took extra care and mindfulness to get me and my family in and out of the facility with speed ...

With 2 babies in the car the staff took extra care and mindfulness to get me and my family in and out of the facility with speed, quality service and friendly attitudes. They even went out of the way to provide coloring books to the kids. That kind of service and professionalism can not be found everywhere and when it is found it should be recognized. Thank you very much for the fantastic service.
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5

John A

Good value, fast courteous service

Good value, fast courteous service
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5

Ashley Rhoads

thank u for sucha great experience, polit kind and very professional hard working men. thank u for all ur hard work and for my o ...

thank u for sucha great experience, polit kind and very professional hard working men. thank u for all ur hard work and for my oil change. i will be returning when i get my coupon :)
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5

Ben0nBlast

They're too cool for school!

They're too cool for school!
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3

Cat58

This is the first time I felt unsatisfied I had to ask did you do this to the car did you check the water you can put air in the ...

This is the first time I felt unsatisfied I had to ask did you do this to the car did you check the water you can put air in the tires I just didn't feel like before they always instructed me what they were going to be doing
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5

mom

Always on guard when I do oil changes being a woman with a nice car. Was very comfortable and will definitely go back.

Always on guard when I do oil changes being a woman with a nice car. Was very comfortable and will definitely go back.
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5

Changemyoil

Quick oil change

Quick oil change
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4

Richard Ramos

They couldn't really answer my questions,they just sugar coated it it just looks like they just wanted the money but I'll give t ...

They couldn't really answer my questions,they just sugar coated it it just looks like they just wanted the money but I'll give them a chance.
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5

Tony T.

On this visit to Valvoline Instant Oil Change I did not get pressured to purchase synthetic oil. In the past I have but this ti ...

On this visit to Valvoline Instant Oil Change I did not get pressured to purchase synthetic oil. In the past I have but this time I offered it but not given a hard sell telling me that my type of care required it as I have in the past at this location. This has been the second time I have visited this location with my daughters and both times they have been given coloring books to keep them busy while the work is being performed on my car. It helps keep them preoccupied so I can answer and follow the service attendants instructions.
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5

Julia B

I am happy that they didn't try to take advantage of me and also happy that they did explain what needs to be done and by when i ...

I am happy that they didn't try to take advantage of me and also happy that they did explain what needs to be done and by when it should be done.
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5

always smiling

everyone was very professinal the service didn't take long at all......and everyone told me to have a great day... incredible se ...

everyone was very professinal the service didn't take long at all......and everyone told me to have a great day... incredible service!
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5

Jpena

Awesome service, helped out a lot and went through the different types of oil they had to offer for my car and which would be be ...

Awesome service, helped out a lot and went through the different types of oil they had to offer for my car and which would be best. Also replaced a light I didn't know was out.
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5

Satisfied Customer

Staff was courteous and professional.

Staff was courteous and professional.
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5

Andrew L

Because the staff are so nice they remember me every time I go in and ask of my well being. I trust them to do what's best for m ...

Because the staff are so nice they remember me every time I go in and ask of my well being. I trust them to do what's best for my car. And together as a team they seem to always work fast and effectively.
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5

Janet

The service people were courteous.

The service people were courteous.
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5

Daniel R.

Hannah was wonderful in explaining everything from the start step by step. The team working on the car took their time and were ...

Hannah was wonderful in explaining everything from the start step by step. The team working on the car took their time and were cautious the entire way. I received full disclosure about everything they were doing to the car so everything felt trustworthy. Good job guys! Will be back again.
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5

Chris S.

Staff knowledge and expertise always makes my visits enjoyable- it doesn't matter who does my service.

Staff knowledge and expertise always makes my visits enjoyable- it doesn't matter who does my service.
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5

Amanda M.

The attendant was very keen our meeting our needs--they even moved us into a station so that we wouldnt be in the sun--it was a ...

The attendant was very keen our meeting our needs--they even moved us into a station so that we wouldnt be in the sun--it was a little gesture but it went a long way--a great experience.
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5

KevRath1

(1) Every question I asked was answered (2) oil change took less than 15 minutes (3) staff was friendly and welcoming

(1) Every question I asked was answered (2) oil change took less than 15 minutes (3) staff was friendly and welcoming
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4

gmg22

Kinda expensive.

Kinda expensive.
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5

Jeff K

Everyone was professional and courteous. Efficient service.

Everyone was professional and courteous. Efficient service.
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5

Nb

The employees communicated well and were very thorough.

The employees communicated well and were very thorough.
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3

GMC Envoy

The overall price and the threat of not purchasing other offers for my vehicle

The overall price and the threat of not purchasing other offers for my vehicle
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5

James

Victor was very kind and professional. The service was expedited in a timely manner.

Victor was very kind and professional. The service was expedited in a timely manner.
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5

Ali73

Quick service, decent price and staff was clear and responsive

Quick service, decent price and staff was clear and responsive
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5

Hiro

Victor is an excellent representative of your company. He explains the service well and lets you know what you may need in the f ...

Victor is an excellent representative of your company. He explains the service well and lets you know what you may need in the future. Your only downside is that your pricing is more than the dealer.
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5

CGuzman

great service

great service
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5

Betty Hernandez

So easy so fast

So easy so fast
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5

Letty C

The quick time to service the vehicle is phenomenal.

The quick time to service the vehicle is phenomenal.
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5

Christa C

Fast, great service, loved having a woman take care of me! 👍🏻

Fast, great service, loved having a woman take care of me! 👍🏻
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4

Estaben

Rush to upgrade the options

Rush to upgrade the options
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5

CrystalG

Staff was very helpful and knowledgeable. Always leave satisfied.

Staff was very helpful and knowledgeable. Always leave satisfied.
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5

David E

got in and out quick, friendly staff, no problems.

got in and out quick, friendly staff, no problems.
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5

Amber N

They we're really nice and got me out really quick

They we're really nice and got me out really quick
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5

Chumpis

Everything was prompt and well done.

Everything was prompt and well done.
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5

Slappy

Always friendly and clean. Good guys/gals working at the whittier (painter and whittier blvd) location.

Always friendly and clean. Good guys/gals working at the whittier (painter and whittier blvd) location.
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5

Dr. Randy H.

Always consistent. Staff always professional and courteous.

Always consistent. Staff always professional and courteous.
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5

Laurie Q

This place is great. Quick even when they're busy. Friendly and I don't feel like they're trying to rip me off. Even when I choo ...

This place is great. Quick even when they're busy. Friendly and I don't feel like they're trying to rip me off. Even when I choose the oil that costs less they say "good choice" not "well the other one is better." We even went home to get my boyfriends car after mine was done so he can have his changed also.
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5

Carmen T

The service was fast and professional, answered my questions. Polite and no sales pressure.

The service was fast and professional, answered my questions. Polite and no sales pressure.
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4

Ruben C.

It's a little pricey

It's a little pricey
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5

Ray

Reliable and quick.

Reliable and quick.
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5

Lisa

Employees were friendly and efficient.

Employees were friendly and efficient.
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4

Jose R

The only thing that could have been better was the price.

The only thing that could have been better was the price.
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4

Kara K.

Service wasn't overly exceptional but it was good. The price kills me but I pay it out of convenience. Other than checking brake ...

Service wasn't overly exceptional but it was good. The price kills me but I pay it out of convenience. Other than checking brake lights, I'm really not aware of what additional things are checked during the oil and filter change. A checklist of things that are checked and completed would be nice.
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5

Yvonne S

Very easy and friendly staff

Very easy and friendly staff
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5

JD

Steven (Manager) was Very professional. He explained what the problem was and addressed it immediately.

Steven (Manager) was Very professional. He explained what the problem was and addressed it immediately.
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5

AG

There was no pressure and the guys really knew what they were talking about and cared for my safety

There was no pressure and the guys really knew what they were talking about and cared for my safety
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5

YConcha

Great service, not pressured to buy other items, quick and easy.

Great service, not pressured to buy other items, quick and easy.
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5

Candice B

Service was fantastic. Hannah provided amazing and informative information.

Service was fantastic. Hannah provided amazing and informative information.
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5

TLO

Very pleasant and fast. I will definitely come back.

Very pleasant and fast. I will definitely come back.
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5

Excellent Service and Friendly Staff

That's the only place I get oil changes. Have always had outstanding service. I love the people you hire.

That's the only place I get oil changes. Have always had outstanding service. I love the people you hire.
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5

HootaM

I value my time and so did the workers at the oil change station

I value my time and so did the workers at the oil change station
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5

Aldo c

Beacuse they where fast and I love the I don't have to get out off the car

Beacuse they where fast and I love the I don't have to get out off the car
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4

Rose

Cause he checked my lights and I knew one was out and he said they where good so from the beginning i distrust him

Cause he checked my lights and I knew one was out and he said they where good so from the beginning i distrust him
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4

Keith M.

no negative comments. it was acceptable

no negative comments. it was acceptable
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5

maureen G

way better than Oil Can Henry's. Efficient and good communication.

way better than Oil Can Henry's. Efficient and good communication.
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5

RCPilot

I don't think anyone can beat the old "Oil Can Henry's", but I was pleasantly surprised with today's experience. The old Jiffy ...

I don't think anyone can beat the old "Oil Can Henry's", but I was pleasantly surprised with today's experience. The old Jiffy Lube at this location was terrible. The Valvoline at the old Oil Can Henry's, up the street, was a Disappointment. However, it would appear that Valvoline made a Major Improvement to the old Jiffy Lube at this location.I was quite satisfied. I will be back as long as the match this morning's experience.
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4

Taylor E

Pricing of service

Pricing of service
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5

Phillip G.

For it being a last minute thing and going on a Saturday (mid-morning), service was fast. Great group of people working together ...

For it being a last minute thing and going on a Saturday (mid-morning), service was fast. Great group of people working together. As of now it looks like I would return.
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5

MFierro

The service was fast, friendly, and the technicians took the time to explain items that I needed without making me feel pressure ...

The service was fast, friendly, and the technicians took the time to explain items that I needed without making me feel pressured to get them.
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5

Bee

I'm very satisfied with the quick service and the staff.

I'm very satisfied with the quick service and the staff.
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5

MrGreen67

The service was fast and friendly

The service was fast and friendly
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5

Maria

Always so knowledgeable

Always so knowledgeable
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4

DWAY

It only cost 25.00 to buy the oil from auto parts and $20.00 to have it put in at my mechanic's Shop. I will do this next time.

It only cost 25.00 to buy the oil from auto parts and $20.00 to have it put in at my mechanic's Shop. I will do this next time.
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5

Virginia S

All technicians were courteous and attentive to my car needs. They were very professional when they communicated amongst themsel ...

All technicians were courteous and attentive to my car needs. They were very professional when they communicated amongst themselves as they took care of my vehicle needs. Quite impressive teamwork!You have a great team there!Sincerely,Virginia Segura
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5

esand

everyone did their job very good

everyone did their job very good
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5

Eddie L.

The service was great , as well as the knowledge I have received about the product being put into my engine , great job to the s ...

The service was great , as well as the knowledge I have received about the product being put into my engine , great job to the staff that assisted me
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5

Alberto Campos

5 minute oil change!

5 minute oil change!
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5

Tom B

Fast and friendly service

Fast and friendly service
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5

N RODRIGUEZ

Everyone very knowledgeable and courteous

Everyone very knowledgeable and courteous
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5

Tony R.

QuickFastCouponShort waitClose to home and close to workGood hoursWell trained staff

QuickFastCouponShort waitClose to home and close to workGood hoursWell trained staff
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5

RandyS

short wait time.

short wait time.
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5

MarthaVC

Sevice was fast and I did not feel pressure to commit to any services.

Sevice was fast and I did not feel pressure to commit to any services.
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5

John S.

Service was quick - no pressure to buy extras - clean and organized facility

Service was quick - no pressure to buy extras - clean and organized facility
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5

Kathy G

From the minute I drove up I felt attended to. Even though the two service techs were young they were ver knowledgeable and extr ...

From the minute I drove up I felt attended to. Even though the two service techs were young they were ver knowledgeable and extremely courteous and polite. They recommended services yet did not pressure me into anything. I've been to this facility several times and each time I've had a great experience. Well done!
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5

Happy 2009 camry

Quickness of oil change

Quickness of oil change
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5

Joe O.

First time using a drive thru oil change facility. I have to say i was blow away by how quick, efficient and super helful the st ...

First time using a drive thru oil change facility. I have to say i was blow away by how quick, efficient and super helful the staff was.
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4

Chris F.

Although I liked the overall experience, I feel the $111 for a Synthetic Oil Change is too expensive. I like everything else, ju ...

Although I liked the overall experience, I feel the $111 for a Synthetic Oil Change is too expensive. I like everything else, just not the price.
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4

JD

Prices for an oil change was nearly $70! Way too expensive

Prices for an oil change was nearly $70! Way too expensive
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5

Dalena Garcia

I like that they all took the time to look at my car and make sure my car was in full working condition he also showed me how to ...

I like that they all took the time to look at my car and make sure my car was in full working condition he also showed me how to read the mileage and if I ever needed anything to go in and they would help me right away the person that helped me was the assistant manager Steven very nice young man
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5

Benny R.

I was in and out, and the management and staff truly seem to be acknowledgable. I will be back again.

I was in and out, and the management and staff truly seem to be acknowledgable. I will be back again.
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4

TT

This visit to Valvoline Instant Oil Change was my second visit to such location. On the two visits I was pressured to upgrade m ...

This visit to Valvoline Instant Oil Change was my second visit to such location. On the two visits I was pressured to upgrade my oil choice. I stated that my owners manual states the type and viscosity of oil for my car as well as the interval for the oil changes but persistent pressure is applied to upgrade the oil. Valvoline Instant Oil Change is very convenient and it is only for this reason that I will continue to go to this location. Where else can you drive up and get an oil change for your car within 15 minutes all while waiting in your car.
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5

BR

The gentlemen that helped me out were displayed great customer service, they were courteous and provided me with answers to ques ...

The gentlemen that helped me out were displayed great customer service, they were courteous and provided me with answers to questions I had about the service I was receiving.
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5

Tim burr

I usually go to firestone, this day the wait was going to be too long. So I opted to try valvoline and had no idea how well my c ...

I usually go to firestone, this day the wait was going to be too long. So I opted to try valvoline and had no idea how well my car was going to be inspected. I have been sharing my experience with all who will listen. Thank you
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5

LMartinez

Staff was very courteous and professional. The service was performed very quickly. The staff was informative.

Staff was very courteous and professional. The service was performed very quickly. The staff was informative.
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5

AmandaESimmons

The staff were all very friendly and gave great customer service. They were knowledgeable and able to explain everything to me t ...

The staff were all very friendly and gave great customer service. They were knowledgeable and able to explain everything to me thoroughly. I was very satisfied and will definitely be back
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3

Lopez, O

the staff and the service was great, however I was not given any options for oil, the girl simply told me my vehicle required fu ...

the staff and the service was great, however I was not given any options for oil, the girl simply told me my vehicle required full synthetic oil and charged me more than twice what I normally pay at the dealer. although the service was very convenient the price was too high for me, most of my friends and customers are very price conscious, not sure I can recommend to them
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Whittier

13401 Whittier Blvd.
Whittier, CA, 90605

Why Valvoline

Quick.

Easy.

Trusted.

COUPONS

Get Your Free Service History Report

TAKING CARE OF YOUR CAR IS EASIER THAN EVER

RECOMMENDED SERVICES

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CUSTOMER REVIEWS

Whittier

13401 Whittier Blvd. Whittier, CA, 90605

Why Valvoline

Quick.

Easy.

Trusted.

COUPONS

Get Your Free Service History Report

TAKING CARE OF YOUR CAR IS EASIER THAN EVER

RECOMMENDED SERVICES

DID YOU KNOW?

CUSTOMER REVIEWS

13401 Whittier Blvd.
Whittier, CA, 90605