Whittier

Fast service, super friendly, staff does an excellent job

Fast service, super friendly, staff does an excellent job

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I really liked that the staff seems to have good communication among each other and with us, the customers. They went over every ...

I really liked that the staff seems to have good communication among each other and with us, the customers. They went over everything and were very efficient. My questions were answered and recommendations, that I am considering, were made. From the first hello to the good bye, the staff were great.

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It was raining I took a chance the service would be quick and it was. I also didn’t know you wait in the car, that was the best ...

It was raining I took a chance the service would be quick and it was. I also didn’t know you wait in the car, that was the best part!

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All staff very professional and courteous

All staff very professional and courteous

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everyone was very friendly/Excellent customer service

everyone was very friendly/Excellent customer service

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The guy found out that the previous cabin filter size that was installed by another Valvoline was the wrong size. I would have a ...

The guy found out that the previous cabin filter size that was installed by another Valvoline was the wrong size. I would have assumed that I would have gotten it free since it was the companies mistake. But he just offered a 10% discount on something that was not my fault to begin with and I thought that was wrong.

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I was satisfied with the sense of urgency and how quickly the employees worked. It was raining on that day and they offered to c ...

I was satisfied with the sense of urgency and how quickly the employees worked. It was raining on that day and they offered to change my wipers for new ones at a great price. Overall very satisfied.

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Took a long time once everything was done to get my plate back on.

Took a long time once everything was done to get my plate back on.

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Very professional, speedy service, and this company has WOMEN mechanics which is a plus for me.

Very professional, speedy service, and this company has WOMEN mechanics which is a plus for me.

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Very courteuous and professional service

Very courteuous and professional service

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Greeted cordially. Friendly service. Had to wait a bit...but understand. Lots of customers probably due to great service.

Greeted cordially. Friendly service. Had to wait a bit...but understand. Lots of customers probably due to great service.

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GREAT GUYS WITH POSITIVE ATTITUDES...

GREAT GUYS WITH POSITIVE ATTITUDES...

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Mechanic stopped to handle a new customer before our keys were handed back to us and then the transaction was completed.

Mechanic stopped to handle a new customer before our keys were handed back to us and then the transaction was completed.

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Great service, everyone was very knowledgeable and explained everything they did.

Great service, everyone was very knowledgeable and explained everything they did.

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The entire experience was quick and easy.

The entire experience was quick and easy.

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Went in for brake light replacement, they did it quick and staff was nice and polite

Went in for brake light replacement, they did it quick and staff was nice and polite

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I usually take my vehicle to the dealership, which is out of the way for me. But I called and asked if they change the oil in my ...

I usually take my vehicle to the dealership, which is out of the way for me. But I called and asked if they change the oil in my type of vehicle and they said of course. The Manager & staff were knowledgeable and one of the mechanics knew how to reset my "Engine Oil" reminder. I'll be back!

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Great customer service. Friendly, knowledgeable and fast.

Great customer service. Friendly, knowledgeable and fast.

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Very professional and great customer service

Very professional and great customer service

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Great customer service, quick.

Great customer service, quick.

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My pryor visits were a lot better. More customer oriented. This time I felt like one more in the bunch

My pryor visits were a lot better. More customer oriented. This time I felt like one more in the bunch

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I was very happy I even spoke with the manager I will return and I will let other family members

I was very happy I even spoke with the manager I will return and I will let other family members

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Very professional and quick. My car had a few problems I wasn’t aware of and had oil spilled on the top half of the engine. They ...

Very professional and quick. My car had a few problems I wasn’t aware of and had oil spilled on the top half of the engine. They made it priority to clean up the spill and do what they can. Great job from these team members will be back for my next oil change thank you

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i’ve always had friendly people who explained things very clearly to me. i normally don’t have to wait more than 10 minutes to b ...

i’ve always had friendly people who explained things very clearly to me. i normally don’t have to wait more than 10 minutes to be seen either and love that we don’t have to get out of the car.

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The person who worked on my oil change was kind enough to tell me that my plate under my car was loose.

The person who worked on my oil change was kind enough to tell me that my plate under my car was loose.

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I appreciated that is what quick and that everyone was working and helping each other out. Good team work.

I appreciated that is what quick and that everyone was working and helping each other out. Good team work.

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Very nice gentlemen. Quick Service. Been going for 10yrs but honest. It's getting to expensenive.

Very nice gentlemen. Quick Service. Been going for 10yrs but honest. It's getting to expensenive.

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I did not like feeling pressure to upgrade or to add extra services

I did not like feeling pressure to upgrade or to add extra services

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I pulled right into the stall, the guys were fast, nice and even gave me a jump, because I forgot to turn off my car and my batt ...

I pulled right into the stall, the guys were fast, nice and even gave me a jump, because I forgot to turn off my car and my battery died, they even told me a local place to get a new battery!!! All around very good experience!!!!!

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The staff was very welcoming and seemed to be very educated on what they were doing. They never did anything without permission ...

The staff was very welcoming and seemed to be very educated on what they were doing. They never did anything without permission & explaining their reason for doing it. They were very kind and in great moods. Great customer service!

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Excellent customer service.

Excellent customer service.

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Great customer service...

Great customer service...

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Love the service

Love the service

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the salesman was very kind and helpful

the salesman was very kind and helpful

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Very friendly staff, knew their stuff was in and out of there. Super convenient!

Very friendly staff, knew their stuff was in and out of there. Super convenient!

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I needed my front headlight bulb to be replaced which is hard to get too. They worked on it and they were finally able to replac ...

I needed my front headlight bulb to be replaced which is hard to get too. They worked on it and they were finally able to replace the bulb. I was very greatful. I had gone to a different shop down the street a while back and they gave up after 15 mins. I will definitely be returning to this shop to get service done. The Manager and the whole staff were very nice and courteous.

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Knowledgeable, courteous staff.Fast service

Knowledgeable, courteous staff.Fast service

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Fast and efficient!

Fast and efficient!

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Kevin was absolutely astounding. He was so clear and polite in his customer service and made sure that I knew everything that wa ...

Kevin was absolutely astounding. He was so clear and polite in his customer service and made sure that I knew everything that was happening with my vehicle. He treated me with respect and his salesmanship was great - not pushy, and very personable.

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I was very satisfied.

I was very satisfied.

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Fast, easy, and impressed by the knowledge of the staff. They were able to rotate my tires and get my synthetic oil changed with ...

Fast, easy, and impressed by the knowledge of the staff. They were able to rotate my tires and get my synthetic oil changed within 20 minutes. The rates are about the same of all the services if I were to go to another company, but I return to valvoline because of the respect and customer service I receive each time.

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Took care of all my cars needs at a fair price

Took care of all my cars needs at a fair price

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No issues, staff knew what they were doing and completed the oil change quickly.

No issues, staff knew what they were doing and completed the oil change quickly.

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I felt pressure in getting other stuff done to my car. I also requested a receipt via email and I didn’t receive it so I really ...

I felt pressure in getting other stuff done to my car. I also requested a receipt via email and I didn’t receive it so I really don’t know what I paid for.

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I always come here for an oil change and just love the level of customer service. The staff is always friendly, knowledgeable, a ...

I always come here for an oil change and just love the level of customer service. The staff is always friendly, knowledgeable, and go above and beyond my expectations.

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I had a coupon for $10 off for a full oil chg plus I added 1 more service. The attendant showed me 1 price before coupon then 2 ...

I had a coupon for $10 off for a full oil chg plus I added 1 more service. The attendant showed me 1 price before coupon then 2 other prices after coupon. Only after I questioned it only came down to $5.00 off? Why was I shown several different prices?

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The staff was courteous professional and very friendly they performed the work quickly and accurately. I was very satisfied.

The staff was courteous professional and very friendly they performed the work quickly and accurately. I was very satisfied.

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It was such a nice experience to be done so quickly! Plus they gave my dog a treat and she really liked that :)

It was such a nice experience to be done so quickly! Plus they gave my dog a treat and she really liked that :)

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Price was a little much for services provided, but lesson learned.

Price was a little much for services provided, but lesson learned.

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I loved the customer service i received. My attendant was a woman and i think that is so awesome! I wish i got her name. She was ...

I loved the customer service i received. My attendant was a woman and i think that is so awesome! I wish i got her name. She was so knowledgable and friendly and smiley!! I will go back there always

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It was fast service. The employees were nice and knowledgeable.

It was fast service. The employees were nice and knowledgeable.

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Quick service , convincing andFriendly environment.

Quick service , convincing andFriendly environment.

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Quick service!

Quick service!

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Always fast great service

Always fast great service

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Service was excellent in every way and the operation was conveniently comfortably spectacular!

Service was excellent in every way and the operation was conveniently comfortably spectacular!

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Kevin was polite and helpful

Kevin was polite and helpful

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Good oil change

Good oil change

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Staff was very friendly and knowledgeable about my maintenance. They were very accommodating as well.

Staff was very friendly and knowledgeable about my maintenance. They were very accommodating as well.

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Everyone is great

Everyone is great

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The workers were friendly an was talking me through everything they were doing.

The workers were friendly an was talking me through everything they were doing.

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Friendly informative staff

Friendly informative staff

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Quick, knowledgeable, and most importantly not pressured to purchase other items. Happy they pointed it out, but no pressure.

Quick, knowledgeable, and most importantly not pressured to purchase other items. Happy they pointed it out, but no pressure.

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Attendants are very friendly, knowledgeable and reassuring

Attendants are very friendly, knowledgeable and reassuring

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Excellent service and attentive staff. Answered all of my questions promptly.

Excellent service and attentive staff. Answered all of my questions promptly.

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The pricing for the synthetic oil change was a bit high. The oil change service seems to be expensive.

The pricing for the synthetic oil change was a bit high. The oil change service seems to be expensive.

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Always quick, professional, and convenient.

Always quick, professional, and convenient.

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The price of the oil change is extremely high $78.00 just for the oil change. I can actually go to the dealer to change the oil ...

The price of the oil change is extremely high $78.00 just for the oil change. I can actually go to the dealer to change the oil for $40.00 and get super synthetic. With you guys I got just synthetic and was 78.00 to much. Aside from the other filter change Recomended to be changed one was $29,99 and the other filter was$59.99 at the end of the visit I was going to have to pay close to $168.00. Just for filters and oil change. The prices are ridiculous and I can go somewhere else and pay half if that. I have been a long life customer of yours for years and may not return due to your high prices. The service is great always!!!

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Quick easy and they knew what they were doing and they got me out of there fast.

Quick easy and they knew what they were doing and they got me out of there fast.

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High prices

High prices

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Staff is friendly and knowledgeable

Staff is friendly and knowledgeable

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Fast friendly service.

Fast friendly service.

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They did a great job, but did not quote me the price for the service up front, they was all

They did a great job, but did not quote me the price for the service up front, they was all

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Quick and easy, no pressure to buy anything but what you went there for, I have been doing all my oil changes at this location f ...

Quick and easy, no pressure to buy anything but what you went there for, I have been doing all my oil changes at this location for a long time now.

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All of the staff was highly knowledgeable and friendly! Diana, Brian, Kevin and Chris all took time to talk to introduce themsel ...

All of the staff was highly knowledgeable and friendly! Diana, Brian, Kevin and Chris all took time to talk to introduce themselves to me and give me helpful information about my oil change, where my tire pressure should be and etc. Would recommend this Valvoline to others and would gladly come back!

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Never experience any problems or delays when I come.

Never experience any problems or delays when I come.

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Staff and manager on duty very courteous and professional every time I visit.

Staff and manager on duty very courteous and professional every time I visit.

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the team is highly trained, courteous and organized

the team is highly trained, courteous and organized

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the service is quick.

the service is quick.

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The price I paid. Too expensive

The price I paid. Too expensive

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Simple fasrlt and good

Simple fasrlt and good

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I have been satisfied with Valvolines service since I received this automobile from a friend. I have not been presented with any ...

I have been satisfied with Valvolines service since I received this automobile from a friend. I have not been presented with any reasons to distrust the Valvoline staff or the advice they give me. I appreciate the good business relationship.

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Staff always friendly and knowledgeable.

Staff always friendly and knowledgeable.

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they looked up the mfg suggested services for me.

they looked up the mfg suggested services for me.

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The staff was polite, informative and helpful. They noticed that I had new wipers in my vehicle and offered to change them out f ...

The staff was polite, informative and helpful. They noticed that I had new wipers in my vehicle and offered to change them out for me. Saving me time from having to do it myself. It’s service like that that keeps me coming back!

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Excellent service. Felt I was the focus of the entire team. Great experience!

Excellent service. Felt I was the focus of the entire team. Great experience!

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I guess some types of service don’t demand an enthusiastic or ecstatic response. I am a multiple repeat customer, and that shoul ...

I guess some types of service don’t demand an enthusiastic or ecstatic response. I am a multiple repeat customer, and that should speak volumes about how I feel about the service at Valvoline.

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Great people, very knowledge, not pushy about purchasing other services and products.

Great people, very knowledge, not pushy about purchasing other services and products.

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I paid $49 for a Cabin Air Filter Replacement as an additional upgrade with my oil change. That seems rather pricey for an air f ...

I paid $49 for a Cabin Air Filter Replacement as an additional upgrade with my oil change. That seems rather pricey for an air filter. A $19-$25 fee would have been more reasonable for such an add-on (I've paid less than that at the KIA dealership service department).

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Very sweet and gave my kids lollipops and coloring books

Very sweet and gave my kids lollipops and coloring books

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Total good service

Total good service

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Staff were attentive, forthcoming, and answered all my questions.

Staff were attentive, forthcoming, and answered all my questions.

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Got there drove in as a customer drove away and they took me in and got straight to work.

Got there drove in as a customer drove away and they took me in and got straight to work.

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Price is a little expensive

Price is a little expensive

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I got the service I wanted while communicating with staff about what they were doing to my car. I feel very comfortable that the ...

I got the service I wanted while communicating with staff about what they were doing to my car. I feel very comfortable that they are helping me keep up with the regular maintenance.

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Service was an easy process and the staff got straight to work.

Service was an easy process and the staff got straight to work.

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this was by far the best experience I’ve ever had while getting an oil change. It can be intimidating not knowing a lot about ca ...

this was by far the best experience I’ve ever had while getting an oil change. It can be intimidating not knowing a lot about cars, but the people that helped me made it painless! I believe their names were Kevin, austin, and Christopher (based on my invoice). There was also a female that helped as well, I apologize for not getting her name. They all worked so well together, eased my intimidation of getting oil changes, and explained everything in a way for me to understand. They let me know what was recommended and offered, but never made me feel pressure or uncomfortable. I believe it was kevin? But he even printed out a summary for me so I can come back and know what needs to be worked on. I didn’t have to wait for service, I just drove in and was out super fast. I will definitely be back at this location for my next oil change. Thank you!

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My husband was very pleased with the service. He also liked the fact that we weren’t pushed into getting other services needed o ...

My husband was very pleased with the service. He also liked the fact that we weren’t pushed into getting other services needed on the car. The attendant was also very pleasant and respected my husbands decision.

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The wait before entering the station

The wait before entering the station

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It is fast, effective, and reasonable cost.

It is fast, effective, and reasonable cost.

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Me gustó la amabilidad, rapidez y eficacia del trabajo realizado

Me gustó la amabilidad, rapidez y eficacia del trabajo realizado

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Xtremely professional.

Xtremely professional.

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I have always had a wonderful experience there. This was my 4th visit.

I have always had a wonderful experience there. This was my 4th visit.

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Quick and easy

Quick and easy

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The service is great. They check everything from top to bottom so that I don't have to go elsewhere. They explain everything a ...

The service is great. They check everything from top to bottom so that I don't have to go elsewhere. They explain everything as they go, so there are no questions, and they in do it all with quickness and a smile. They have excellent team work, so I'm always confident that it'll be a job well done and nothing will get overlooked. Always 100% satisfied.

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Process flows pretty good, nice check and balance

Process flows pretty good, nice check and balance

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It may be my fault but Inwas surprised at the price of the oil change at almost $100.

It may be my fault but Inwas surprised at the price of the oil change at almost $100.

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Diana was awesome!

Diana was awesome!

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The service was performed in about 20 minutes whereas at the dealer it would have been 3 hours!

The service was performed in about 20 minutes whereas at the dealer it would have been 3 hours!

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Fast, knowledgeable, not condescending to Seniors, let me know each step what they were doing & why.

Fast, knowledgeable, not condescending to Seniors, let me know each step what they were doing & why.

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Excellent Service! Was attended almost immediately!

Excellent Service! Was attended almost immediately!

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Your team greeted me right away and showed me the oil dip readings for the engine and transmission.

Your team greeted me right away and showed me the oil dip readings for the engine and transmission.

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It was quick, the people there now are much nicer and professional than before, and I wasn’t pressured into buying any extra stu ...

It was quick, the people there now are much nicer and professional than before, and I wasn’t pressured into buying any extra stuff.

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Valvoline employees were very professional, fast, friendly and very helpful. Had an issue with a oil leak spill (done by someone ...

Valvoline employees were very professional, fast, friendly and very helpful. Had an issue with a oil leak spill (done by someone other than Valvoline) and they were willing to help clean it up for me. They went above and beyond my expectations.

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The service technician was very thorough with his assessment. Did not pressure to do extra work and provided me with informatio ...

The service technician was very thorough with his assessment. Did not pressure to do extra work and provided me with information needed for my vehicle.

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During this visit, I had my oil and transmission fluid changed and the staff was extremely courteous and professional. They were ...

During this visit, I had my oil and transmission fluid changed and the staff was extremely courteous and professional. They were fast and they demonstrated an exemplary amount of teamwork and communication with each other. I've never seen this type of professionalism anywhere else, EVER!. There were 3 or 4 team members working on my car, 2 above ground and 1 or 2 in the oil pit. I was very impressed by how they communicated with each other and letting each other know where they were in the process. I was out and on my way in about 20 min. Unbelievable. If you know who these guys are, reach out and give them a pat on the back for provided excellent Customer Service!!! See you in 3 months or 4,000 miles, which ever comes first!!

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Your team was excellent. Everyone was nice and professional.

Your team was excellent. Everyone was nice and professional.

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Been a customer for several years, and for the most its has been satisfactory. This time was way better. Even though I was quote ...

Been a customer for several years, and for the most its has been satisfactory. This time was way better. Even though I was quoted the wrong price. But the manager did charge the quote. He went beyond the usual service. Very knowledgeable and courteous.

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The staff was very professional and helpful. I’m happy with the service I received.

The staff was very professional and helpful. I’m happy with the service I received.

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Every one working there was friendly and courteous. I was highly impressed with the high quality of customer service as well as ...

Every one working there was friendly and courteous. I was highly impressed with the high quality of customer service as well as the promptness and efficiency of the service provided.

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VERY professional, knowledgeable staff. Super impressed with the level of professionalism. Didn't have to wait in line. They exp ...

VERY professional, knowledgeable staff. Super impressed with the level of professionalism. Didn't have to wait in line. They explained everything and even topped off my wiper fluid for free! They always suggested something without making me feel like I have to buy it. They were very good about asking before reaching into the car before doing something. They also explained everything as they were doing it and showed me the filter before they put it in. After my oil change, filter change and tire rotation, my check engine light was still on so after everything was paid for, they had me pull to the parking lot where they ran the diagnostics test. They explained to the best of their abilities but made sure I knew that wasn't their area of expertise and recommended somewhere I could get it checked. They also gave a recommendation for a place to get my tire patched!! Best experience getting my car fixed up. Wow.

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Very professional staff. Everyone communicated well with each other. They did not try to sell me something I did not need. Very ...

Very professional staff. Everyone communicated well with each other. They did not try to sell me something I did not need. Very neat & organized facility.

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Staff was very fast and efficient. Gave me great recommendations. I will for sure be coming back.

Staff was very fast and efficient. Gave me great recommendations. I will for sure be coming back.

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Quick service, explained all service done and recommended

Quick service, explained all service done and recommended

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Was totally satisfied. Not sure why it's asking me this question. I must not have read something correctly.

Was totally satisfied. Not sure why it's asking me this question. I must not have read something correctly.

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Pressured to buy other services.

Pressured to buy other services.

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Very professional employees. Worked fast and advised and also showed parts (filters) that needed to be replaced

Very professional employees. Worked fast and advised and also showed parts (filters) that needed to be replaced

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Friendly staff and great service

Friendly staff and great service

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I'm in the field! I expect professionalism.

I'm in the field! I expect professionalism.

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Very fast and thorough

Very fast and thorough

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The technicians were courtious and efficient.

The technicians were courtious and efficient.

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Staff acts as a team and are quick, thorough and efficient.

Staff acts as a team and are quick, thorough and efficient.

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I was very satisfied. I guess i hit the wrong button. I love going to Valvoline

I was very satisfied. I guess i hit the wrong button. I love going to Valvoline

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Quick, good customer service.

Quick, good customer service.

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Convenience

Convenience

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Reps were too busy and did not focus on the cars they were working on. Too much running around from station to station. They usu ...

Reps were too busy and did not focus on the cars they were working on. Too much running around from station to station. They usually show the oil level when the oil change is complete, that didn’t happen. I’ve been taking all of my cars to Valvoline for years, but I may not take them back to this location. Staff were knowledable and friendly, and worked quickly and efficiently, but missed some steps that I normally receive from other Valvoline locations. Important steps!

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Staff was knowledgeable and cheery. Made me and my husband very satisfied.

Staff was knowledgeable and cheery. Made me and my husband very satisfied.

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The team is fast and polite. They explain what they are doing and what the price would be before they started work.

The team is fast and polite. They explain what they are doing and what the price would be before they started work.

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Price to high

Price to high

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Went in for oil change along with air filter for cabin and engine and wiper blades. All service done within 20 min. Awesome job ...

Went in for oil change along with air filter for cabin and engine and wiper blades. All service done within 20 min. Awesome job and very professional

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Excellent, friendly, knowlegable service. Definatly referred my friends and family. Will be back.

Excellent, friendly, knowlegable service. Definatly referred my friends and family. Will be back.

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Overall, it was a pleasant experience.

Overall, it was a pleasant experience.

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The manager as extremely polite and they were able to change all my broken light bulbs

The manager as extremely polite and they were able to change all my broken light bulbs

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The service was very good but I did notice that you raised the price of just a simple oil change by $ 20.00 more not very happy ...

The service was very good but I did notice that you raised the price of just a simple oil change by $ 20.00 more not very happy with that

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The guy Frankie was really cool along with the other staff

The guy Frankie was really cool along with the other staff

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Fast and courteous experience

Fast and courteous experience

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They were fAst and I didn't have to get out of my car

They were fAst and I didn't have to get out of my car

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Fast pull in to the bay. Immediately helped. Staff was amazingly friendly and thorough. They didn’t pressure me into getting ano ...

Fast pull in to the bay. Immediately helped. Staff was amazingly friendly and thorough. They didn’t pressure me into getting another service I needed. I love this place. I recently took my other car to jiffy lube because I couldn’t get to a Valvoline and it was such a disappointment! Had to remind myself I wasn’t at Valvoline. You guys exceed my expectations.

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PULLED IN WAITED ON RIGHT AWAY, THE TECH WAS RESPECTFUL EASY TO UNDERSTAND, NO PRESSURE, EXPLAINED EVERYTHING VERY WELL. I THOUG ...

PULLED IN WAITED ON RIGHT AWAY, THE TECH WAS RESPECTFUL EASY TO UNDERSTAND, NO PRESSURE, EXPLAINED EVERYTHING VERY WELL. I THOUGHT THE PRICE WAS REASONABLE & I WAS DONE IN 20 MINUTES MAYBE. I WAS HAPPY & VERY IMPRESSED, HAVE IT DONE TO A SCIENCE.THANK YOU

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Great service

Great service

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Every there is professional and polite..

Every there is professional and polite..

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Went in right before closing and they gladly took me in and did everything quick

Went in right before closing and they gladly took me in and did everything quick

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They were cool people, work was quick efficient. All around good job.ty

They were cool people, work was quick efficient. All around good job.ty

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Staff was very courteous and well trained. They got me in and out quick and that was a plus as I had a busy day ahead of me. Gre ...

Staff was very courteous and well trained. They got me in and out quick and that was a plus as I had a busy day ahead of me. Great to see so many females cranking it out! Love it! Keep up the hard work!

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Hard to impress me but your workers are great

Hard to impress me but your workers are great

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Friendly people, no wait time, great knowledge service workers! Love the online discounts! I’m a very satisfied returning custom ...

Friendly people, no wait time, great knowledge service workers! Love the online discounts! I’m a very satisfied returning customer.

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I was surprised that the oil change was very quick. The sign advertised 15 minutes and I believe it was less than that. They ins ...

I was surprised that the oil change was very quick. The sign advertised 15 minutes and I believe it was less than that. They inspected my car and checked air filters all at the same time as the oil change. I have gone to other places and I have to wait 30 to an hour for an oil change. I was very happy with the service I received.

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The service was not only one of the quickest, but both employees were extremely accommodating and professional. I didn't notice ...

The service was not only one of the quickest, but both employees were extremely accommodating and professional. I didn't notice or expect air to be put into my tires, it was a pleasant surprise.I was in and out in 15 minutes. Excellent service.

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Friendly, prompt service. I enjoy the job related banter and call-outs between the technicians. Very positive experience. I went ...

Friendly, prompt service. I enjoy the job related banter and call-outs between the technicians. Very positive experience. I went twice in one day with two different cars.

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Friendly & knowledgeable staff.

Friendly & knowledgeable staff.

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This particular visit I was extremely happy with. The person leading my oil change was great! Easy to talk to very friendly. Mad ...

This particular visit I was extremely happy with. The person leading my oil change was great! Easy to talk to very friendly. Made the experience enjoyable.

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The customer service was great! Each mechanic clearly explained to me what they’re ere doing and why, along with their recommend ...

The customer service was great! Each mechanic clearly explained to me what they’re ere doing and why, along with their recommendations on services I should get done. Also got a headlight AND brake light fixed, they got the entire job done fast and efficiently, all while being super attentive and considerate of my daughter sleeping in the backseat.

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The service was perfection. Everyone was so friendly and nice, specifically the gentleman who serviced my car. His service was o ...

The service was perfection. Everyone was so friendly and nice, specifically the gentleman who serviced my car. His service was outstanding

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They did everything to my satisfaction.

They did everything to my satisfaction.

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Professional and friendly and very knowledgeable

Professional and friendly and very knowledgeable

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Quick and clean

Quick and clean

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I absolutely loved my experience at This particular Valvoline. This is now my third time coming here and I love the staff becaus ...

I absolutely loved my experience at This particular Valvoline. This is now my third time coming here and I love the staff because they are very knowledgeable, informative and friendly. There has never been any pressure to buy additional things and when I do an oil change, they always take the time to go over everything with me so I know what I am putting in my car. Lastly, I love the prices!!! Thanks for taking care of customers the way you guys do.

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predictable, drive, park, order, wait, pay and drive away

predictable, drive, park, order, wait, pay and drive away

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I was highly satisfied, but, there is always room for improvement.

I was highly satisfied, but, there is always room for improvement.

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I am a regular customer at Valvoline. I like the quick service and familiarity of my car's history.

I am a regular customer at Valvoline. I like the quick service and familiarity of my car's history.

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The manager was awesome! Customer service was impeccable

The manager was awesome! Customer service was impeccable

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Everyone is always very courteous, professional, and efficient. It’s always a pleasure getting my oil changed. I used to dread i ...

Everyone is always very courteous, professional, and efficient. It’s always a pleasure getting my oil changed. I used to dread it before coming to Valvoline.

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I was happy that it was quick and thorough it was pretty fast so I was a little untrusting about how quickly it was done, but e ...

I was happy that it was quick and thorough it was pretty fast so I was a little untrusting about how quickly it was done, but everyone was great he showed me that he put clean oil in and I bought a filter and I knew I needed it so all in all it was a very good experience!

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I always come to this location cause the staff is wonderful and there all experience..

I always come to this location cause the staff is wonderful and there all experience..

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Great, knowledgeable staff. Friendly. No pressure to buy anything else.

Great, knowledgeable staff. Friendly. No pressure to buy anything else.

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The teams are always very polite, professional and answer my questions when I have them. I’m a satisfied customer

The teams are always very polite, professional and answer my questions when I have them. I’m a satisfied customer

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Friendly knowledgeable staff that made this a quick and painless .

Friendly knowledgeable staff that made this a quick and painless .

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A tire rotation would have cost me $25 when I know that I can go elsewhere and pay only $10.I don’t believe that a fee of $16.99 ...

A tire rotation would have cost me $25 when I know that I can go elsewhere and pay only $10.I don’t believe that a fee of $16.99 or any fee, for that matter, should be charged for the service.

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The team member I was talking to was friendly and explained everything in detail

The team member I was talking to was friendly and explained everything in detail

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Great Service

Great Service

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Love the convenience of being able to remain in car. Fast service

Love the convenience of being able to remain in car. Fast service

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Quick and honest service

Quick and honest service

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Great,helpful staff

Great,helpful staff

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All work being done is explained to you.

All work being done is explained to you.

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Everyone was friendly and fast

Everyone was friendly and fast

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Everyone and thing was on point. Very professional, efficient, and courteous.

Everyone and thing was on point. Very professional, efficient, and courteous.

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Although everything was great, I still feel the price is a little high

Although everything was great, I still feel the price is a little high

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Very friendly and quick service. Employees are very knowledgeable and got me in and out of there in 15 minutes. Will definitely ...

Very friendly and quick service. Employees are very knowledgeable and got me in and out of there in 15 minutes. Will definitely be returning.

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Time is valuable. Am always under 15 minutes.

Time is valuable. Am always under 15 minutes.

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Price. Same price for synthetic oil at dealership.

Price. Same price for synthetic oil at dealership.

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The best staff and very knowledgeable. Greeted me and even gave my doggies biscuits 😆

The best staff and very knowledgeable. Greeted me and even gave my doggies biscuits 😆

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The worker who helped me was polite and knowledgeable

The worker who helped me was polite and knowledgeable

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Friendly service

Friendly service

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The customer service was extremely welcoming and did not pressure me to make any additional purchases

The customer service was extremely welcoming and did not pressure me to make any additional purchases

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Great personnel and fast service!

Great personnel and fast service!

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Great fast courteous service.

Great fast courteous service.

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I was satisfied with staff and service!

I was satisfied with staff and service!

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They took my Groupon from Costa mess

They took my Groupon from Costa mess

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It is an efficient and quick way to have my oil changed. No fuss. Cost is competitive versus other places to change your oil, ...

It is an efficient and quick way to have my oil changed. No fuss. Cost is competitive versus other places to change your oil, but so much quicker.

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We're friendly and explained everything they did in detail.

We're friendly and explained everything they did in detail.

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I believe the price was a bit steep for the service provided.

I believe the price was a bit steep for the service provided.

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The center personnel are all friendly and efficient.

The center personnel are all friendly and efficient.

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Have always had great customer service but this time guys were not thorough I felt like I had to ask them to do things they norm ...

Have always had great customer service but this time guys were not thorough I felt like I had to ask them to do things they normally do. they were all busy on their phones and talking to each other about personal issues Just not professional at all. I don’t even think they checked my tires or didn’t ask to change my gauge so that it reflected oil change like they usual do Too many young guys and all of them standing around clearly not a supervisor was there. Won’t go to this location again

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It was quick. I bit more expensive than other local shops...

It was quick. I bit more expensive than other local shops...

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They were fast, efficient and courteous. Answered questions I had . Very friendly. Very impressed. For quick change this is ...

They were fast, efficient and courteous. Answered questions I had . Very friendly. Very impressed. For quick change this is the place

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Good quick service

Good quick service

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It had been a while since I had gone to Valvoline for an oil change and after my last visit, I will make it more of a regular ro ...

It had been a while since I had gone to Valvoline for an oil change and after my last visit, I will make it more of a regular routine to bring my car in to assure it is taken care of by Valvoline staff and running properly. I am always welcomed with friendly, knowledgeable and respectful workers. Not only are they like that towards their customers but they work great as a team. As I waited in my car, I noticed how well they all communicated and took care of all the cars and customers that rolled through. On this particular visit, Kevin assisted in not only an oil change but in answering my questions I had in regards to my car and the recommended services. After he clarified some things for me, I ended up getting the oil change, tire rotation and fuel treatment. I plan to go back for the fuel system cleaning services that was recommended. I much appreciate my Valvoline visits as much as my car does.

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The Whittier location is always on point. Good customer service, gets vehicles in and out, great job

The Whittier location is always on point. Good customer service, gets vehicles in and out, great job

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It’s really easy to do an oil change without the hassle of getting dirty and it’s really friendly

It’s really easy to do an oil change without the hassle of getting dirty and it’s really friendly

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Fast friendly service

Fast friendly service

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Like valvoline oil. There nice smart and fast in what they do.

Like valvoline oil. There nice smart and fast in what they do.

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The customer service was excellent. The service guys was really helpful and explained everything in detail. I considered that I ...

The customer service was excellent. The service guys was really helpful and explained everything in detail. I considered that I receive an outstanding service.

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Since I have a physical disability, I like that I stay in my car while it's being serviced.

Since I have a physical disability, I like that I stay in my car while it's being serviced.

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It was quick, convenient and professional. The staff was friendly and fun. In and out. I couldn’t ask for anything more.

It was quick, convenient and professional. The staff was friendly and fun. In and out. I couldn’t ask for anything more.

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Because the place was empty, so I got very quick service done.

Because the place was empty, so I got very quick service done.

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It was our first time there and we were very pleased with the service. The Technician Robert really took care of us. Went over a ...

It was our first time there and we were very pleased with the service. The Technician Robert really took care of us. Went over all the service points and was very friendly and knowledgeable

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good staffgood service good coupons

good staffgood service good coupons

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Would love to have a camera view of technician working under car for piece of mind.

Would love to have a camera view of technician working under car for piece of mind.

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Everyone was courteous and knowledgable and my service was performed quickly. The crew let me know what they were doing as they ...

Everyone was courteous and knowledgable and my service was performed quickly. The crew let me know what they were doing as they worked, so I didn't have to wonder what was going on. They let me know what services I should consider for my next visit and why, but didn't pressure me. I don't like being sold to, so I appreciated that. Overall my experience was very pleasant.

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It’s so easy to get the oil change. I love the fact that you don’t need to get out of your car. Normally if I go somewhere else. ...

It’s so easy to get the oil change. I love the fact that you don’t need to get out of your car. Normally if I go somewhere else. It would be 1hr or so waiting. Normally it’s 20-30 min and I’m out of there. Love it. I get my oil change always at valvoline.

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I love going to this spot. They are so professional. The customer service is excellent. I'm in and out in minutes. They do try t ...

I love going to this spot. They are so professional. The customer service is excellent. I'm in and out in minutes. They do try to up sale, but in a way i dont feel pressure. I love the coupons and the price is reasonable. I'm satisfied every visit.

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Austin was very nice with letting me know about services and explaining things to me politely. The staff overall was awesome. Th ...

Austin was very nice with letting me know about services and explaining things to me politely. The staff overall was awesome. They made me laugh it felt like a family.

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special thx to jason store manager for his attention to customer service

special thx to jason store manager for his attention to customer service

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The service was very quick.

The service was very quick.

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It was so quick. I paid a bit more than I would have at the Ford dealer but I also would have had to wait for over two hours fo ...

It was so quick. I paid a bit more than I would have at the Ford dealer but I also would have had to wait for over two hours for an oil change. It was worth the extra money! Very nice and friendly staff. And I didn't have to get out of my car. It was a great experience.

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Great service and motivated crew members.

Great service and motivated crew members.

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Love the fast service I get every time I am there

Love the fast service I get every time I am there

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Speedy friendly service

Speedy friendly service

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Your service person Hannah is always professional and a great spokesperson for Valvoline I trust her completely

Your service person Hannah is always professional and a great spokesperson for Valvoline I trust her completely

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I didn’t have any trouble really. I did have a small problem with the fact that there were 3 different invoices sent to me. And ...

I didn’t have any trouble really. I did have a small problem with the fact that there were 3 different invoices sent to me. And put on my account. They weren’t charged to me but there’s a lot of errors with them entering wrong info.

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Staff worked like a military precision team. They're highly professional courteous explain the procedures all along the way in t ...

Staff worked like a military precision team. They're highly professional courteous explain the procedures all along the way in terms I can easily understand I would recommend them highly to anyone this is the third time I've used this facility

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It was quick, they were polite and respect full. The facility was very clean and well-kept.

It was quick, they were polite and respect full. The facility was very clean and well-kept.

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Fast service in and out fast

Fast service in and out fast

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Staff was very attentive and even offered my dog a treat. I take my dog with me everywhere and he also enjoyed the attention the ...

Staff was very attentive and even offered my dog a treat. I take my dog with me everywhere and he also enjoyed the attention the crew provided. Great service and great staff. They even offered me a discount from and online coupon. Definitely returning!

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Speed and service

Speed and service

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Manager and employees were very friendly, did not have to wait,

Manager and employees were very friendly, did not have to wait,

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I’ve always used Jiffy Lube for oil changes and their customer service has been lacking so I decided to try Valvoline and was ve ...

I’ve always used Jiffy Lube for oil changes and their customer service has been lacking so I decided to try Valvoline and was very satisfied

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Everyone was great and knowledgeable

Everyone was great and knowledgeable

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Very polite service I only had to wait because they are busy from the service that they provide

Very polite service I only had to wait because they are busy from the service that they provide

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Jason the manager was so friendly and educated me on all the buttons my car has which I had no idea how to use.

Jason the manager was so friendly and educated me on all the buttons my car has which I had no idea how to use.

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Fast service. Friendly staff. Premium products.

Fast service. Friendly staff. Premium products.

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Great service every time. I am glad we have a service center in Whittier on Santa Gertrude’s. Thank you Valvoline..

Great service every time. I am glad we have a service center in Whittier on Santa Gertrude’s. Thank you Valvoline..

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The gentleman who helped me was extremely knowledgeable and told me exactly what was being done to my car. I appreciated the kno ...

The gentleman who helped me was extremely knowledgeable and told me exactly what was being done to my car. I appreciated the knowledge and now I know what is being done to my car when getting an oil change.

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Austin was so good at explaining everything. He checked the air filter in the glove compartment that I had no clue I had and no ...

Austin was so good at explaining everything. He checked the air filter in the glove compartment that I had no clue I had and no one has asked me to change it. He changed it for me. Thank you Austin

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It almost felt like going through a drive thru fast food place. Quickly to the point and out. Good job.

It almost felt like going through a drive thru fast food place. Quickly to the point and out. Good job.

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Good quick service. The only issue was that my front bumper/headlight were left with a large oily mess. I had to wash my vehicl ...

Good quick service. The only issue was that my front bumper/headlight were left with a large oily mess. I had to wash my vehicle after the service.

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The staff is very knowledgeable and experienced in their field. The customer service is always excellent. I highly recommend thi ...

The staff is very knowledgeable and experienced in their field. The customer service is always excellent. I highly recommend this location.

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Everyone was super courteous and helpful and the nice girl working there walked me through the process. There was a loose plasti ...

Everyone was super courteous and helpful and the nice girl working there walked me through the process. There was a loose plastic guard on the bottom of my car and the let me know and the fixed it for me it just needed to be clamped on properly.

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Simple and fast.

Simple and fast.

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In and out, pleased with light's check, and people getting the job done without confusion or lag time.

In and out, pleased with light's check, and people getting the job done without confusion or lag time.

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Quick and easy friendly staff made me feel welcomed

Quick and easy friendly staff made me feel welcomed

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Great costumer service.

Great costumer service.

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Staff seemed to change attitude once declined on additional services.

Staff seemed to change attitude once declined on additional services.

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Made suggestions, feel a real value compared to dealership

Made suggestions, feel a real value compared to dealership

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The young men were very professional and friendly.Very courteous....

The young men were very professional and friendly.Very courteous....

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I've been here a few times and it is always very friendly and very quickly. They are very informative and I appreciate their wor ...

I've been here a few times and it is always very friendly and very quickly. They are very informative and I appreciate their work.

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I like the fact that the team works like a team if one of the team members had a problem the other members came to their aid. I ...

I like the fact that the team works like a team if one of the team members had a problem the other members came to their aid. I felt like I was in the pit at the Indy raceway and the goal was to get me to finish line of my busy day. As young as this crew is they are very focused and knowledgeable. I am very impressed if their professionalism and the fact the girls have no problem in this trade. My family and I usually all go to the shop at the same time.

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Employees Austin and Kevin were excellent. Not only were they friendly, professional, and knowledgeable; they took extra time t ...

Employees Austin and Kevin were excellent. Not only were they friendly, professional, and knowledgeable; they took extra time to explain things to me. I will definitely return to Valvoline because of two of them.

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I never worry about my cars' maintenance. We've been coming in for years. A well-organized operation.

I never worry about my cars' maintenance. We've been coming in for years. A well-organized operation.

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I like that I don’t have to get out of my car with my kids. The workers here are always friendly and helpful.

I like that I don’t have to get out of my car with my kids. The workers here are always friendly and helpful.

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Because from the beginning the staff starts working and explaining everything that is going to be done. They do it fast and the ...

Because from the beginning the staff starts working and explaining everything that is going to be done. They do it fast and the best of all I don't have to get out of the car.

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The staff was really nice and the service was fast and efficient.

The staff was really nice and the service was fast and efficient.

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Could be faster

Could be faster

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Fast, courteous, clean.

Fast, courteous, clean.

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I must pressed the wrong answer ... I was satisfied all the time..

I must pressed the wrong answer ... I was satisfied all the time..

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The guys were very efficient and knowledgeable all during the process.And very friendly

The guys were very efficient and knowledgeable all during the process.And very friendly

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I have been using this service for over 5 years and my service record is kept to date. Always get informed on recommended servic ...

I have been using this service for over 5 years and my service record is kept to date. Always get informed on recommended service for my vehicle or upcoming recommended services. Always have friendly service at the various locations I have used.

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I didn't get his name but I believe he was the manager.. made this experience better than any other valvoline visit. He answered ...

I didn't get his name but I believe he was the manager.. made this experience better than any other valvoline visit. He answered all my questions, Thank you!!!! (GIVE HIM A RAISE! HE MORE THAN DESERVES IT!)

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The employee was really nice and while the service was more expensive than others, the fact that it was so fast and I didn't hav ...

The employee was really nice and while the service was more expensive than others, the fact that it was so fast and I didn't have to leave my car was rather nice.

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Jayson the manager was very helpful. Great service.

Jayson the manager was very helpful. Great service.

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The staff communicated very well with each other and my husband and I. While getting serviced the manager and other staff apolog ...

The staff communicated very well with each other and my husband and I. While getting serviced the manager and other staff apologized for the wait, which we understood since it looked busy with other cars. What I appreciated the most was the manager trying to keep my toddler entertained by offering us colors for her to draw and candy while they were servicing the truck.

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The entire staff was friendly and helpful

The entire staff was friendly and helpful

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The whole visit overall was just great. And i love it cause its just so convenient. In and out.

The whole visit overall was just great. And i love it cause its just so convenient. In and out.

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Hannah is always amazing to work with. She takes charge and really gets the job done right. Veronica was there as well and did a ...

Hannah is always amazing to work with. She takes charge and really gets the job done right. Veronica was there as well and did a great job at getting me started and working under the hood.

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My experience was as I expected. Therefore, I am satisfied. Had this Valvoline Instant Oil Change provided me with more than wha ...

My experience was as I expected. Therefore, I am satisfied. Had this Valvoline Instant Oil Change provided me with more than what I expected then I would be Highly Satisfied.

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Staff was professional. Very prompt and wasn’t pressuring me to buy anything else

Staff was professional. Very prompt and wasn’t pressuring me to buy anything else

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staff was very efficient and courteous. I always have the question whether they are putting in the oil that I purchased versus ...

staff was very efficient and courteous. I always have the question whether they are putting in the oil that I purchased versus the lower amount one, but I felt comfortable with this team doing it correctly. Thank you for your great customer service. I will be coming back!

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I’ve been a customer here for a few years and every time I need servicing, the team is very consistent and friendly.

I’ve been a customer here for a few years and every time I need servicing, the team is very consistent and friendly.

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Very knowledgeable and friendly

Very knowledgeable and friendly

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The tech came and talked me through everything.

The tech came and talked me through everything.

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Staff was friendly

Staff was friendly

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I appreciate the 20% off total purchase coupon I received via email; it definitely influenced me to use Valvoline for my oil cha ...

I appreciate the 20% off total purchase coupon I received via email; it definitely influenced me to use Valvoline for my oil change this time around as well as get additional services while I was there.

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Fast and convenient. Recommendations are logical and I am not coherse to accept.

Fast and convenient. Recommendations are logical and I am not coherse to accept.

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courteous, fair price, good value

courteous, fair price, good value

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I like the timing and quickness of getting in and out. Ialwas goearly

I like the timing and quickness of getting in and out. Ialwas goearly

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I went to my local valvoline here on Whittier blvd and Painter ave. I want to say the manager was very knowledgeable and the sta ...

I went to my local valvoline here on Whittier blvd and Painter ave. I want to say the manager was very knowledgeable and the staff was extremely friendly. They were clean and it was quick. Very highly recommended.

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Prompt Service and great staff.

Prompt Service and great staff.

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The prompt service and kindness

The prompt service and kindness

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The staff was very clearly on the prosigures they were going to take.

The staff was very clearly on the prosigures they were going to take.

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Staff is very fast and friendly. They keep me coming back

Staff is very fast and friendly. They keep me coming back

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the crew is always great super helpful, friendly and professional

the crew is always great super helpful, friendly and professional

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It was 48 minutes before closing when I arrived.2 cars waiting outside, I was the third, two cars in bays...I know how the end o ...

It was 48 minutes before closing when I arrived.2 cars waiting outside, I was the third, two cars in bays...I know how the end of the day is.I felt hurried through...My concern isn't so much about being greeted well or not, my concern when you rush through a customer's car is that the service isn't done right!My vehicle is my livelihood, just want to know that lubrication won't be an issue down the road because someone wanted to go home at the end of the day!Parked vehicle at home, noticed a puddle under my car, never had leaks before...it looked like over spill from filter change...but ...if not in a hurry. I'm sure they would have at least wiped it!

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The service was good, but some of the technicians helping me out didn't seem knowledgeable enough to be there. She was asking ot ...

The service was good, but some of the technicians helping me out didn't seem knowledgeable enough to be there. She was asking others what to do and didn't seem sure whether she was doing things right. At one point another technician had to take over. It made me hesitant, I wasn't sure if everything was completed properly. I hope that in the future the technicians are receiving enough training to perform their duties with confidence and know what they're doing.

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I found Jayson knowledgeable regarding my newer Honda Ridgeline.

I found Jayson knowledgeable regarding my newer Honda Ridgeline.

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The whole experience was great

The whole experience was great

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The service was as efficient as a military operatio the service was as efficient as a military operation. I was amused by the ca ...

The service was as efficient as a military operatio the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoo the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoon. They knew what they were doing they did it fas the service was as efficient as a military operation. I was amused by the calling out of instructions as if they were in a platoon. They knew what they were doing they did it fast, courteously and without condescension to a little senior citizen

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Quick and efficient service. No hard sell. Price seemed fair also.

Quick and efficient service. No hard sell. Price seemed fair also.

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The staff was very thorough and fast enough to know they did the job right but not too fast where you think they may have done s ...

The staff was very thorough and fast enough to know they did the job right but not too fast where you think they may have done something incorrectly. Friendly staff. Consistent jobs everytime i take my vehicles back.

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I was satisfied with the price, service and peronal. I have a fleet account 5 vehicles and bring them here for oil changes.Than ...

I was satisfied with the price, service and peronal. I have a fleet account 5 vehicles and bring them here for oil changes.Thank you

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Great customer service, funny, friendlyAnd once we got in to the oil change area quick and efficient

Great customer service, funny, friendlyAnd once we got in to the oil change area quick and efficient

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David was great! Very knowledgeable and offered suggestions tonkeep my car running in tip top shape. Very nice and friendly atti ...

David was great! Very knowledgeable and offered suggestions tonkeep my car running in tip top shape. Very nice and friendly attitude.

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Fast and efficient

Fast and efficient

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The staff was friendly and experienced. They were efficient and respected my time. I appreciate the consistency in getting the s ...

The staff was friendly and experienced. They were efficient and respected my time. I appreciate the consistency in getting the service done in a timely manner. The staff explained the recommended services available and the reasons for them. Thanks

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I forget the gentleman's name that helped me but he was insanely courteous. very gracious and not at all condescending. The ot ...

I forget the gentleman's name that helped me but he was insanely courteous. very gracious and not at all condescending. The other techs working on the car were very nice too. all very professional. I usually don't complete surveys because of my busy schedule but I had to in this case.

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Very nice, clean, excellent customer service

Very nice, clean, excellent customer service

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Very friendly staff. Very quick. Very knowledgeable. Just all around great service n ex

Very friendly staff. Very quick. Very knowledgeable. Just all around great service n ex

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It's fast and the staff is always very courteous.

It's fast and the staff is always very courteous.

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COURTEUS AND AMICABLE CLERK, I ENJOY MY VISIT.

COURTEUS AND AMICABLE CLERK, I ENJOY MY VISIT.

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The staff is very friendly and it's nice to see some of the same staff time after time. It's also great to see a woman working o ...

The staff is very friendly and it's nice to see some of the same staff time after time. It's also great to see a woman working on the cars too.

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Staff is always great here. So nice and polite and FAST. Small computer issue slowed service a bit today but it was resolved qu ...

Staff is always great here. So nice and polite and FAST. Small computer issue slowed service a bit today but it was resolved quickly. As I drove out I realized my hood wasn’t closed completely. I tried to get someone’s attention but wasn’t able to. Tiny tiny inconvenience. I’ll still definitely be back!

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The staff is always friendly and welcoming. It is noticeable that the staff have a great relationship amongst themselves. That m ...

The staff is always friendly and welcoming. It is noticeable that the staff have a great relationship amongst themselves. That makes the business thrive more. Over all I’m happy with the service and will return to every scheduled oil change or any other service.

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The crew was awesome, Hector the manager has always been friendly and knowledgeable never any pressure to buy extra services if ...

The crew was awesome, Hector the manager has always been friendly and knowledgeable never any pressure to buy extra services if I don’t want them.

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Staff was efficient.

Staff was efficient.

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The service person was very knowledgeable and kept me informed every step of the way.

The service person was very knowledgeable and kept me informed every step of the way.

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The manager went to every car and apologized for the wait and the lady who helped me was amazing

The manager went to every car and apologized for the wait and the lady who helped me was amazing

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the team is efficient , knowledgeable and quick

the team is efficient , knowledgeable and quick

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Employees were very friendly, observant, knowledgeable, helpful and courteous.

Employees were very friendly, observant, knowledgeable, helpful and courteous.

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I was an oil change. Not brain surgery.

I was an oil change. Not brain surgery.

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Techs were super friendly and fast explained to me the benefits of different type of oil available and topped off my fluids caus ...

Techs were super friendly and fast explained to me the benefits of different type of oil available and topped off my fluids cause I had to wait a little.

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they attended to my car right away, didn't pressure me to buy a filter, bought my own and they had the courtesy to install it f ...

they attended to my car right away, didn't pressure me to buy a filter, bought my own and they had the courtesy to install it for me as well as use my oil enhancement for my car-most of all they are very respectful, friendly and courteous

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Everything was checked and fluids were topped off. Air was put in my tires.

Everything was checked and fluids were topped off. Air was put in my tires.

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Customer service is exceklent

Customer service is exceklent

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Very knowlegeble stuff and frendly.

Very knowlegeble stuff and frendly.

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Your staff especially Hanna was helpful and made me confident that I was sold only what I need.

Your staff especially Hanna was helpful and made me confident that I was sold only what I need.

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ITS BEEN MANY YEARS IVE USED THIS STORE AND IM VERY HAPPY THANKS

ITS BEEN MANY YEARS IVE USED THIS STORE AND IM VERY HAPPY THANKS

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Quick service, good value

Quick service, good value

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The staff was extremely knowledgeable and friendly. They were efficient in giving me service with no problems. I am a returning ...

The staff was extremely knowledgeable and friendly. They were efficient in giving me service with no problems. I am a returning customer for Valvoline for this reason.

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I LOVE coming here for my oil change! Everyone is so nice, helpful, and knowledgeable. I have a little one who is 16 months old ...

I LOVE coming here for my oil change! Everyone is so nice, helpful, and knowledgeable. I have a little one who is 16 months old and this fast service is such a blessing with him! Everyone always treats us so well and I feel great every time after leaving!

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my visit was on a Monday evening at 5:30ish pm, there was no waiting. the service rep directed into a bay right away. the guys d ...

my visit was on a Monday evening at 5:30ish pm, there was no waiting. the service rep directed into a bay right away. the guys did not spend time in idle chit chat. they were very courteous. although they explained additional services, there was no pressure to get it done now. i was a little taken back at the price of $81.00 for an oil change but after researching the cost of 5 quarts of synthetic oil, i felt better about the price.overall very good experience.

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The service was quick and easy. I didn’t have to help and the attended was friendly and helpful

The service was quick and easy. I didn’t have to help and the attended was friendly and helpful

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Amazing

Amazing

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The fast service and good communication with technicians.

The fast service and good communication with technicians.

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Quick fast and friendly.

Quick fast and friendly.

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The young lady offering the service was abrupt not friendly at all.

The young lady offering the service was abrupt not friendly at all.

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Hannah was more knowledgeable than the guys working. Sparkling personality .

Hannah was more knowledgeable than the guys working. Sparkling personality .

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Everybody was polite and quick and great overall. It was my second trip and I plan on coming back regularly.

Everybody was polite and quick and great overall. It was my second trip and I plan on coming back regularly.

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It was quick and easy. Didn’t have to get out of the car. Great customer service.

It was quick and easy. Didn’t have to get out of the car. Great customer service.

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Great crew. Took care of everything. Even used the coupon that was emailed to me.

Great crew. Took care of everything. Even used the coupon that was emailed to me.

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Great service

Great service

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Very friendly, professional and efficient staff.

Very friendly, professional and efficient staff.

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was presented with the most expensive options regarding oil, and when I asked for the price of just regular oil, I was told that ...

was presented with the most expensive options regarding oil, and when I asked for the price of just regular oil, I was told that was not an option because it would void my car's manufacturer warranty. I verified my car's warranty with the dealership, and guess what??? Regular oil does NOT void the warranty. The person helping me out just used it as a lie to weasel more money out of me. I do not trust this place and would never go back.

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I was not aware that newer cars only take synthetic which is a lot more expensive than traditional oil. Was not expecting to pa ...

I was not aware that newer cars only take synthetic which is a lot more expensive than traditional oil. Was not expecting to pay $70+ for an oil change!!! That is double the price I was expecting to pay.

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Hector was professional and extremely nice and communicated everything. Couldn't believe how fast the oil and air filter change ...

Hector was professional and extremely nice and communicated everything. Couldn't believe how fast the oil and air filter change were done. Lest than 15 minutes, all was complete and everyone was very nice.

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They were very helpful when I asked questions and explained them into detail so I can understand; that helped a lot.🤗

They were very helpful when I asked questions and explained them into detail so I can understand; that helped a lot.🤗

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Very good customer service.

Very good customer service.

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A friend referred me with a coupon a few years ago and I’ve been coming here ever since staff is always above excellent and it’s ...

A friend referred me with a coupon a few years ago and I’ve been coming here ever since staff is always above excellent and it’s always a great experience.

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I’ve come to this Valvoline station for over a year now. I like this place because it’s clean, organized and run like a tight sh ...

I’ve come to this Valvoline station for over a year now. I like this place because it’s clean, organized and run like a tight ship. They yell out their duties to one another to stay organized and safe. Plus, all of the employees are nice and helpful.

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I have had Two New Cars in the last four years. The LOcation is my Go to Valvoline Dealer, for those 8 years.

I have had Two New Cars in the last four years. The LOcation is my Go to Valvoline Dealer, for those 8 years.

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The customer service i received from David was outstanding.

The customer service i received from David was outstanding.

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Good friendly service

Good friendly service

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Just a great overall experience

Just a great overall experience

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Overall it was a great service. The staff was friendly and greeted me with a smile. Definitely have their costumer service satis ...

Overall it was a great service. The staff was friendly and greeted me with a smile. Definitely have their costumer service satisfaction on point.

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The service guy was so efficient and knowledgeable. They all helped and answered questions

The service guy was so efficient and knowledgeable. They all helped and answered questions

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Service guy was great the only thing I did not like was I pulled up waited my turn then 2 other cars pulled up and they were get ...

Service guy was great the only thing I did not like was I pulled up waited my turn then 2 other cars pulled up and they were getting worked on while I still was waiting it took why longer than 15 minutes my first time there not sure if I will return

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The workers were not pushy and they answered all of my questions. They had a great attitude, were cheerful and very helpful. I l ...

The workers were not pushy and they answered all of my questions. They had a great attitude, were cheerful and very helpful. I love the fast service. I wan in and out in about 20 minutes.

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Very expensive

Very expensive

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It was quick and easy

It was quick and easy

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I’m not sure that the oil that was put in my car was full synthetic, my car doesn’t feel the same as it used to . But maybe it’s ...

I’m not sure that the oil that was put in my car was full synthetic, my car doesn’t feel the same as it used to . But maybe it’s just me ? Still getting familiar with my car , as I have only had it for 4 months . It just feels like a loss in power and response .

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Very friendly. Knowledgeable about the car's dash menu and all the signal apparatuses.

Very friendly. Knowledgeable about the car's dash menu and all the signal apparatuses.

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The crew is awesome very polite and give you the option of all the services that they can provide without any pressure.

The crew is awesome very polite and give you the option of all the services that they can provide without any pressure.

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Fast oil change other then other competitors that take 2 hours for just an oil change. Here my oil change is done in 15 mins or ...

Fast oil change other then other competitors that take 2 hours for just an oil change. Here my oil change is done in 15 mins or a little bit more every time.

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Didn’t know about the pricing until I had to pay. So not what I was expecting to pay.

Didn’t know about the pricing until I had to pay. So not what I was expecting to pay.

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Easy friendly and never any pressure

Easy friendly and never any pressure

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I've never had this kind of service that I am extremely satisfied with the technicians and mechanics knowledge. And there's no b ...

I've never had this kind of service that I am extremely satisfied with the technicians and mechanics knowledge. And there's no back service. Super Awesome service

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No pressure sales staff, only the facts on what was due for service.

No pressure sales staff, only the facts on what was due for service.

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Service was quick and fast without the hard press selling of a synthetic oil change that I received from my visits to this facil ...

Service was quick and fast without the hard press selling of a synthetic oil change that I received from my visits to this facility. On that visits I was told that since my car was a GDI the manufacturer recommended synthetic oil every 3000 miles but car was delivered with conventional oil and all dealer oil changes have been with conventional oil. In addition to this synthetic oil suspends contaminants better and 3000 mile intervals for conventional overkill on conventional and more so for synthetic.My first visit compared to my last two visits have been polar opposites with regards to expertise and recommendations from the staff and facility.Selling should not be high pressured and truthful which was not the case on my first visit.

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I put in a new air filter three days before and they told me it was in great condition, they didn’t give me the “ol you might ne ...

I put in a new air filter three days before and they told me it was in great condition, they didn’t give me the “ol you might need to have a new one put on” routine also they informed me what other services I might need and in what period of time along with a price range. Outstanding work.

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prices keep going up.... for other services i use Jiffy Lube because they have better coupons... even though i live closer to y ...

prices keep going up.... for other services i use Jiffy Lube because they have better coupons... even though i live closer to you

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Staff was helpful and friendly and took care of all my needs.

Staff was helpful and friendly and took care of all my needs.

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Because it was very fast and the prices are very good.

Because it was very fast and the prices are very good.

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Everyone was curious and professional. The young lady that assisted me was very knowledgeable and assisted me with any questions ...

Everyone was curious and professional. The young lady that assisted me was very knowledgeable and assisted me with any questions I asked. Had a very pleasant experience. Prices could be better but she even helped me with a discount, so I really can't complain.

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They serviced what I needed in a timely manner. Staff recommended the extra service my car needed with out me even having to tel ...

They serviced what I needed in a timely manner. Staff recommended the extra service my car needed with out me even having to tell them. Am very happy with their service

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Quick and easy. Feel confident in the service.

Quick and easy. Feel confident in the service.

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Didnt do complete check of car like tire pressure, that had been done before

Didnt do complete check of car like tire pressure, that had been done before

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The employee was very helpful and kind.

The employee was very helpful and kind.

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Staff was courteous and very attentive. I didn’t have to wait and was out of there in a timely fashion. This was not my first ti ...

Staff was courteous and very attentive. I didn’t have to wait and was out of there in a timely fashion. This was not my first time going to this location and it won’t be my last. Thank you.

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Great staff. Clean shop. Very polite. Treated with respect and not overly persistent on trying to upsell me.

Great staff. Clean shop. Very polite. Treated with respect and not overly persistent on trying to upsell me.

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Even though i waited, Thanksgiving wednesday, staff was still eager to work on car. Location faces LA sun directly yet staff ma ...

Even though i waited, Thanksgiving wednesday, staff was still eager to work on car. Location faces LA sun directly yet staff maintain composure. Looks like they all get along and work together to meet the holiday crunch.

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Austin and the team was so nice and helpful!

Austin and the team was so nice and helpful!

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Waiting for car to move due to computer issues

Waiting for car to move due to computer issues

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The staff and management are great

The staff and management are great

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I always have a really good expiernce when I come. I get in and out really quick and I usually have coupons to use. Who doesn’t ...

I always have a really good expiernce when I come. I get in and out really quick and I usually have coupons to use. Who doesn’t like to save money!!

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They have great customer service and it was really fast service. Even though I had a recommendation for a service, they did not ...

They have great customer service and it was really fast service. Even though I had a recommendation for a service, they did not pressure me to get it since I didn’t have the funds at the moment

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Because my entire visit went smoot

Because my entire visit went smoot

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Excellent customer service fast service

Excellent customer service fast service

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There should be an option for next oil change mileage decal. The Decal automatically printed out a 3K next service. The staff wa ...

There should be an option for next oil change mileage decal. The Decal automatically printed out a 3K next service. The staff was extremely friendly when asked if they can print another decal they responded till next time.

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Friendly, knowledgeable, and quick

Friendly, knowledgeable, and quick

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Professional and friendly representatives! So convenient! It would be nice to have a group purchase available for a discount. Ma ...

Professional and friendly representatives! So convenient! It would be nice to have a group purchase available for a discount. Maybe 10 oil changes purchased up front for a 15% discount, etc.

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Great custumer service and super fast

Great custumer service and super fast

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Like the professionalism and the way they explained everything while i was asking questions and they responded very good

Like the professionalism and the way they explained everything while i was asking questions and they responded very good

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Extremely positive experience especially being my first visit. Everything was explained in detail n very calmly n patiently. Gre ...

Extremely positive experience especially being my first visit. Everything was explained in detail n very calmly n patiently. Great staff.

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No acknowledgement when i arrived. Took too long to add oil once drained wasn't told why.

No acknowledgement when i arrived. Took too long to add oil once drained wasn't told why.

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Did not get a receipt at all...

Did not get a receipt at all...

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The service guys were friendly, funny, & knowledgeable.

The service guys were friendly, funny, & knowledgeable.

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Techs very attentive

Techs very attentive

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Hector and the rest of the staff were friendly and knowledgeable on what they were doing. The service was fast and Hector inform ...

Hector and the rest of the staff were friendly and knowledgeable on what they were doing. The service was fast and Hector informed what service was needed for my vehicle. I appreciate their service. This is the only location I trust my car to get an oil change.

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Staff was very polite and informative. Quick and easy process. Highly convenient.

Staff was very polite and informative. Quick and easy process. Highly convenient.

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It's very convenient for people that don't have a lot of time

It's very convenient for people that don't have a lot of time

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Service was great. The young man and woman were wonderful. Just the price as compared to other places I have had oil changes at ...

Service was great. The young man and woman were wonderful. Just the price as compared to other places I have had oil changes at were so much more at Valvoline.

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I was not feeling well and did not have to do much or get out of my car. It was quick and smooth and they explained the need for ...

I was not feeling well and did not have to do much or get out of my car. It was quick and smooth and they explained the need for the higher level oil required.

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Although staff seems to be very knowledgeable, they did not seem as friendly as they did on my first visit.This was only my seco ...

Although staff seems to be very knowledgeable, they did not seem as friendly as they did on my first visit.This was only my second visit, by the way, and although I felt I had to initiate "small talk" to make my visit more mundane and less "business", I understand if they feel they need to get me out at the advertised 15-minute time limit.

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Excellent great customer service! So fast and friendly. I wouldn’t have anybody else do my oil changes but valvoline

Excellent great customer service! So fast and friendly. I wouldn’t have anybody else do my oil changes but valvoline

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The service was quick, the staff was friendly, informative, and made sure everything got done properly.

The service was quick, the staff was friendly, informative, and made sure everything got done properly.

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Highly satisfied

Highly satisfied

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Services offered when already completed at dealer since no record in your system. When advised taken care of at dealer, still p ...

Services offered when already completed at dealer since no record in your system. When advised taken care of at dealer, still push service, does not make sense.

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Quick and professionalVery clean No hard sellGreat service writer

Quick and professionalVery clean No hard sellGreat service writer

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I was running late for an appointment but I really wanted to get my polio changed before driving on the road for a couple hours. ...

I was running late for an appointment but I really wanted to get my polio changed before driving on the road for a couple hours. Not only did they change my oil, they fixed a brake light, AND filled my tires in 15-minutes. This team went above and beyond to help me and I hope they’re recognized accordingly!

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It was quick ,well done,very clean and very knowledgeable

It was quick ,well done,very clean and very knowledgeable

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Pressuring services on a car we just got out of a certified Honda dealer a few weeks ago.

Pressuring services on a car we just got out of a certified Honda dealer a few weeks ago.

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It was fast, friendly, and professional. Only minor complaint, wish prices were lower. Some places offer better rates.

It was fast, friendly, and professional. Only minor complaint, wish prices were lower. Some places offer better rates.

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Great service

Great service

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Always exceeding my expectations

Always exceeding my expectations

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After all was done. I left and returned due to my tire signal coming on. They went above and beyond to fix the situation that wa ...

After all was done. I left and returned due to my tire signal coming on. They went above and beyond to fix the situation that was not any issues of there's to began with. Awesome crew!

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Everyone very nice and professional, loved seeing females here - Hannah was great!

Everyone very nice and professional, loved seeing females here - Hannah was great!

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The employees were very fast and friendly and explained things to me very plainly.

The employees were very fast and friendly and explained things to me very plainly.

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They told me I had a limited slip diff.

They told me I had a limited slip diff.

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I was particularly impressed by the professionalism of the young woman who works at the Whittier ValvolineShe knew what she was ...

I was particularly impressed by the professionalism of the young woman who works at the Whittier ValvolineShe knew what she was doing and directed the other young men but very courteously. I would definitely return to that site again

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Hector Beltran greeted me and made me feel like my safety mattered. He checked all my light and I felt my car was in great hands ...

Hector Beltran greeted me and made me feel like my safety mattered. He checked all my light and I felt my car was in great hands with your staff There! Thanks again

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Really expensive at $70 for an old car.

Really expensive at $70 for an old car.

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I appreciate that the service is fast and efficient.

I appreciate that the service is fast and efficient.

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Great work crew friendly and thorough with all services done. Very timely service.

Great work crew friendly and thorough with all services done. Very timely service.

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Because they answered all my questions

Because they answered all my questions

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Mainly the prices were extremely high. $77 for an oil change is ridiculous.

Mainly the prices were extremely high. $77 for an oil change is ridiculous.

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I was so impressed by Valvoline methods and customer service that I told my family. The whole oil change took 15 mins, if that. ...

I was so impressed by Valvoline methods and customer service that I told my family. The whole oil change took 15 mins, if that. I will definitely return. I feel there is always room for improvement and that is the reason for my rating.

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I have used this particular facility for several years now for both of my cars. I,have no complaints. Like the coupons I receive ...

I have used this particular facility for several years now for both of my cars. I,have no complaints. Like the coupons I receive during the year.

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When the service tech went to show me oil level on dip stick he held it straight up to let oil to run down stick before he showe ...

When the service tech went to show me oil level on dip stick he held it straight up to let oil to run down stick before he showed me level.

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Not enough workers

Not enough workers

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Your representatives are always helpful and professional.

Your representatives are always helpful and professional.

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Staff was friendly, service was thorough and there was no pressure to buy anything extra.

Staff was friendly, service was thorough and there was no pressure to buy anything extra.

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I was satisfied

I was satisfied

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David Rios is an outstanding technician, he went over the top to educate me on the importance of maintenance, and prevenantive m ...

David Rios is an outstanding technician, he went over the top to educate me on the importance of maintenance, and prevenantive maintenance. Will definitely return for future maintenance!

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David was extremely helpful. He explained everything to me. I will be coming back to this location because of him.

David was extremely helpful. He explained everything to me. I will be coming back to this location because of him.

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The Service Professional, Jeanlafitt, was very knowledgeable and did a great job servicing my vehicle (2002 Toyota Camry). The s ...

The Service Professional, Jeanlafitt, was very knowledgeable and did a great job servicing my vehicle (2002 Toyota Camry). The staff was very friendly and courteous and I already know that I’ll be coming back again to this location so long as Jeanlafitt is leading the team. Thank you so much VIOC Team!!! Keep up the nice job :)

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because I don't have to go far to have my oil changed. I have been using Valvoline since then so this is a great shop and is clo ...

because I don't have to go far to have my oil changed. I have been using Valvoline since then so this is a great shop and is close to my home.

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The technicians know what they are doing and work great as a team.

The technicians know what they are doing and work great as a team.

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Went in to get my lightbulb changed and was done in less than a minute. All very friendly and helpful. They Offered to check my ...

Went in to get my lightbulb changed and was done in less than a minute. All very friendly and helpful. They Offered to check my tires and fluid. Great Job.

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This was a quick, efficient oil change.

This was a quick, efficient oil change.

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It's quick and easy and unlike many other service places they don't pressure you to buy a bunch of stuff. If something is needed ...

It's quick and easy and unlike many other service places they don't pressure you to buy a bunch of stuff. If something is needed they tell you but don't pressure you which is fantastic.

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The cost has increased since valvoline took over

The cost has increased since valvoline took over

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Profesional

Profesional

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whenever i shop somewhere, i am looking for a WOW factor... something special that stands out about the place... i did not get ...

whenever i shop somewhere, i am looking for a WOW factor... something special that stands out about the place... i did not get that here...

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I think price is bit high

I think price is bit high

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The technicians were able to complete a transmission flush radiator flush oil change and tire rotation in a fast and efficient ...

The technicians were able to complete a transmission flush radiator flush oil change and tire rotation in a fast and efficient manner

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5 dollars to top off coolent

5 dollars to top off coolent

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Polite staff, quick service, knowledgeable and patient

Polite staff, quick service, knowledgeable and patient

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I wait for 15 minutes so that was great!!

I wait for 15 minutes so that was great!!

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I was advised at one location i needed a service done. That locations system went down found another location. New location sta ...

I was advised at one location i needed a service done. That locations system went down found another location. New location stated that service wasn't needed. Not happy about that.

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Very courteous staff, service was quick and thorough.

Very courteous staff, service was quick and thorough.

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It was my first time getting my oil changed and the staff was very helpful and took time to explain prices , and explain what ne ...

It was my first time getting my oil changed and the staff was very helpful and took time to explain prices , and explain what needed to be done.

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Good service, promptness, answered my q's, professional, thorough and polite! :)

Good service, promptness, answered my q's, professional, thorough and polite! :)

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Price went up

Price went up

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Attentive courteous informative staff

Attentive courteous informative staff

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The techs are great! I was very happy that I could get my cabin air filter changed. Much appreciated on a very hot weekend.

The techs are great! I was very happy that I could get my cabin air filter changed. Much appreciated on a very hot weekend.

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