Oil Change Westminster

ALways friendly and professional. Never have to wait long.

ALways friendly and professional. Never have to wait long.

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Device and knowledgeable staff,

Device and knowledgeable staff,

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Courteous staff and fair pricing. Store was very busy but staff moved us through at a very good time

Courteous staff and fair pricing. Store was very busy but staff moved us through at a very good time

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Jason, Westminster manages this location and he is awesome!! No pressure to buy additional services or products. Pulled up a c ...

Jason, Westminster manages this location and he is awesome!! No pressure to buy additional services or products. Pulled up a chair and just spoke with me.

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Always done right at this Valvoline no issues what soever have been coming here for quite some time now

Always done right at this Valvoline no issues what soever have been coming here for quite some time now

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I find it annoying to be constantly offered upgrades that I don't need. I never asked them to remove my cabin air filter...I fi ...

I find it annoying to be constantly offered upgrades that I don't need. I never asked them to remove my cabin air filter...I find the fact that they did incredibly annoying. After saying I'm fine and turning down all offers to buy extra services the response from your tech was "if you say so".

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The cashier and customer service rep was rude and made it seem like I was a bother. If I am a bother, I can go somewhere else.

The cashier and customer service rep was rude and made it seem like I was a bother. If I am a bother, I can go somewhere else.

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Not a 15 minute wait. More like 45

Not a 15 minute wait. More like 45

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Great customer service.

Great customer service.

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Excellent customer service from Jason the manager he was awesome

Excellent customer service from Jason the manager he was awesome

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Service is fast and good

Service is fast and good

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Quick and efficient, friendly staff, everything explained well.

Quick and efficient, friendly staff, everything explained well.

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Friendly-Knowledgeable - Quality Product

Friendly-Knowledgeable - Quality Product

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High priced oil

High priced oil

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Great service

Great service

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Great friendly service and speedy service

Great friendly service and speedy service

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I actually came on Saturday and drove away because the line was too long. I went to 3 other places and their were full too. I ca ...

I actually came on Saturday and drove away because the line was too long. I went to 3 other places and their were full too. I came back on a Tuesday first thing in the morning and got right in. The turnaround time in and out was the best part because it was only about 20 minutes.

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The recommended services were absolute nonsense. My original battery on my Subaru impreza was defective so i had a new one put i ...

The recommended services were absolute nonsense. My original battery on my Subaru impreza was defective so i had a new one put in in 2018. My last number of inspections have indicated the battery is in good working order as well it should be. This visit said it needed immediate replacement. Absolute nonsense. I also just switched out wiper blades and that was supposedly needed to. Yeah whatever. The cabin air filter was accurate and I think they did a good job changing out my rear lights and oil but who knows. Won't come back unless it is something I can't get done quickly at my dealership. I don't mind the upsells on fleet vehicles when I'm not paying but you better not make up nonsense on my personal vehicle.

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Lubrications also provided for my vehicle

Lubrications also provided for my vehicle

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I have been taking my 5 cars to this location for a few years now. Not once have i ever had a bad experience. Jason and his crew ...

I have been taking my 5 cars to this location for a few years now. Not once have i ever had a bad experience. Jason and his crew are awesome and do a great job. I will keep coming back.

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Friendly staff, great manager of this location I went to.

Friendly staff, great manager of this location I went to.

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Fast serviceCourteous employees

Fast serviceCourteous employees

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They're always fast and thorough. I have never had any issues.

They're always fast and thorough. I have never had any issues.

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The guys at this shop are friendly and very good at what they do. I appreciate being kept informed of what they're doing every s ...

The guys at this shop are friendly and very good at what they do. I appreciate being kept informed of what they're doing every step of the way, and they do a great job of this! I know I'm always going to get great service, but, perhaps most importantly, it's knowing that they're not out to scam me, pressure me into buying something I don't need, etc. In this day and age of "everyone for themselves", it's refreshing to know that at least one business still knows the value of providing a great product with great service, and that this approach will win out over any get-while-the-getting's-good attitude so many businesses seem to have. You have a loyal customer in me because of this. Keep up the great work! (Oh, by the way, in this survey, the only reason I was "kept waiting outside the shop" was that I arrived before they opened :) )

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The staff was very professional and provided good customer service.

The staff was very professional and provided good customer service.

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The people that helped me were friendly and knowledgeable. I liked that they were not pushy and tried to sell me additional ser ...

The people that helped me were friendly and knowledgeable. I liked that they were not pushy and tried to sell me additional services that I did not want or need. The cost of the conventional oil change seemed a little high. It was an overall good experience.

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Very good customer service

Very good customer service

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Always great customer service!

Always great customer service!

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Great service as usual.

Great service as usual.

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I felt pressured to upgrade type of oil. The associate helping me seemed to have a script to follow on why the basic oil isn’t t ...

I felt pressured to upgrade type of oil. The associate helping me seemed to have a script to follow on why the basic oil isn’t the right choice and I should upgrade to synthetic. Sounded like he said the same thing to everyone that tried to get the basic oil, not like he was actually concerned for my car and that’s why he was recommending I upgrade

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Not told until your car is in the bay and you’re in a waiting room how much your going to be bent over on price.

Not told until your car is in the bay and you’re in a waiting room how much your going to be bent over on price.

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The staff was very friendly, very efficient, and got the job done right.

The staff was very friendly, very efficient, and got the job done right.

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The service is always exactly as it should be, top notch.The staff is always friendly and very knowledgable. I am impressed with ...

The service is always exactly as it should be, top notch.The staff is always friendly and very knowledgable. I am impressed with the fact that I see familiar faces every time I get my vehicle serviced. I may not know their names, but I recognize the faces.

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Cost. Nobody there to greet new customers. I did not know where to go to order services and pay.

Cost. Nobody there to greet new customers. I did not know where to go to order services and pay.

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The experience has been consistently good. Made the mistake of taking my truck to a different oil change company, earlier this y ...

The experience has been consistently good. Made the mistake of taking my truck to a different oil change company, earlier this year, and did not have the same satisfactory service.

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Staff was quick at performing services. Staff also showed me what they had performed on my vehicle and to what recommended servi ...

Staff was quick at performing services. Staff also showed me what they had performed on my vehicle and to what recommended services are coming up, but not pressured to do services

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It's been too long since I've been in, but Jason and his team always get it right. It feels down home and righteous, and the wor ...

It's been too long since I've been in, but Jason and his team always get it right. It feels down home and righteous, and the work is always spot on. Always clean facility and friendly.

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Fast, friendly and most of all efficient

Fast, friendly and most of all efficient

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The employees were extremely nice and helpful. We were able to ask them questions without them speaking to us like we were stupi ...

The employees were extremely nice and helpful. We were able to ask them questions without them speaking to us like we were stupid or trying to upsell anything to us.

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The technicians and the manager always uses common courtesy at all times. They are very high and their professionalism.

The technicians and the manager always uses common courtesy at all times. They are very high and their professionalism.

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The gentlemen there are so sweet and so quick at their jobs! I was in an out within 20 mins on a lunch break and felt no pressu ...

The gentlemen there are so sweet and so quick at their jobs! I was in an out within 20 mins on a lunch break and felt no pressure of any sort like I do at other places. Just amazing and polite service !

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This location seemed clean and well organized. The staff appeared as though their duties are very well coordinated. They all wor ...

This location seemed clean and well organized. The staff appeared as though their duties are very well coordinated. They all worked very well as a team. The service was quick with no pressure for up-sales. A well managed, customer first, professional feel from start to finish.

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Staff was very friendly, and recommended me the services that I can do in the future.

Staff was very friendly, and recommended me the services that I can do in the future.

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Treated professionally. Not pressured into purchasing a service I did not want or need.

Treated professionally. Not pressured into purchasing a service I did not want or need.

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They have positive attitudes, even when they are busy!

They have positive attitudes, even when they are busy!

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Jason the manager and his staff are awesome

Jason the manager and his staff are awesome

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No reason

No reason

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Left large debris on air filter--i cleaned it myself after visit. Even though I didn't purchase a new filter they could have giv ...

Left large debris on air filter--i cleaned it myself after visit. Even though I didn't purchase a new filter they could have givin it a shake.

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they are friendly, straight up and efficient. The wait was because they were packed in each lane with 2 cars in front of me. Its ...

they are friendly, straight up and efficient. The wait was because they were packed in each lane with 2 cars in front of me. Its normal on Fridays in summer that people want to lube up before trips..

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Tech was friendly and knowledgeable. Fast, efficient service. Thank you.

Tech was friendly and knowledgeable. Fast, efficient service. Thank you.

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Always friendly and professional

Always friendly and professional

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did a good job, fast, polite, clean place

did a good job, fast, polite, clean place

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Never said I wasnt satisfied

Never said I wasnt satisfied

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Despite being rather busy, they moved everyone through very quickly, were courteous and friendly and, in the waiting room, we ev ...

Despite being rather busy, they moved everyone through very quickly, were courteous and friendly and, in the waiting room, we even had a discussion among the customers about how well they were performing under the pressure.

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The guys were very professional and friendly.

The guys were very professional and friendly.

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Wait time 1hr

Wait time 1hr

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Fast, efficient, good communication

Fast, efficient, good communication

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As always, the staff is very professional and polite. No pressure to buy additional services. I am always treated with respect.

As always, the staff is very professional and polite. No pressure to buy additional services. I am always treated with respect.

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Jason, I think his name was, was super friendly and didn’t try to over sell me. I have used this Valvoline for only 3 oil change ...

Jason, I think his name was, was super friendly and didn’t try to over sell me. I have used this Valvoline for only 3 oil changes and when I pulled in they new my vehicle (before they scanned it) and promptly took care of business. Thank you Valvoline team on 92nd and Wadsworth!

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I completely trust this Valvoline shop and have been using them for a few years now. I drive nearly an hour to come in.

I completely trust this Valvoline shop and have been using them for a few years now. I drive nearly an hour to come in.

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siento mucha confianza en su servicio ràpides . Y amabilidad Gracias

siento mucha confianza en su servicio ràpides . Y amabilidad Gracias

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In and out quickly

In and out quickly

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Fast, nice workers, didn't pressure me.

Fast, nice workers, didn't pressure me.

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Staff was friendly, courteous and seemed to know what they were doing. I've been here many times before and will return when I' ...

Staff was friendly, courteous and seemed to know what they were doing. I've been here many times before and will return when I'm back in town. You need a facility in Reno or Carson City, Nevada or both. Jiffy lube just does not meet my needs in terms of knowledgeable people running the facility. No pride in what they do unlike Valvoline staff which were concerned about what they do and how they treat their clients.

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It’s a good place to get your oil changed. Quick and reasonable. I’m sure highly satisfied is what you wish for but it’s not too ...

It’s a good place to get your oil changed. Quick and reasonable. I’m sure highly satisfied is what you wish for but it’s not too much better than the others.

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very nice, quick service, knowledgable

very nice, quick service, knowledgable

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The staff is knowledgeable and always friendly. They inform you of their findings and let you make decisions without pressure t ...

The staff is knowledgeable and always friendly. They inform you of their findings and let you make decisions without pressure to buy.

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I've always been impressed by the service - both automotive and interpersonal - I receive at this location (which is why I answe ...

I've always been impressed by the service - both automotive and interpersonal - I receive at this location (which is why I answered the "Trust" question as "About the same" - it's already I high level of trust I have in these folks). I teach personal communications, so I notice even the little things like making eye contact and being provided with a full explanation of what they're doing each step of the way - and they do these very well and don't do it in a manner that could appear condescending. As a result, I don't feel self-conscious asking questions that I'm sure are obvious to them but aren't to me, and I really appreciate that.

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Staff was friendly and prompt. They showed me the new oil and or any filters every time I come in.

Staff was friendly and prompt. They showed me the new oil and or any filters every time I come in.

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I answered that I waited before entering the bay area because I was early, much earlier than the store opening time. I was runn ...

I answered that I waited before entering the bay area because I was early, much earlier than the store opening time. I was running early that morning and used the time to catch up on my phone, have breakfast and listen to music. It was not because of poor or slow work from the staff. They are always quick to perform the service and all have performed the work in an excellent manner. I have been going to this store for several years with absolutely no complaints. Keep up the good work.

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I was very satisfied. Come here often

I was very satisfied. Come here often

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Always friendly service! Your staff is always friendly and always answer any questions I may have.

Always friendly service! Your staff is always friendly and always answer any questions I may have.

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Quick and efficient-cost is reasonable

Quick and efficient-cost is reasonable

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They left a hose off the air cleaner box and it turned the check engine light on so I had to go back , and they didn't offer me ...

They left a hose off the air cleaner box and it turned the check engine light on so I had to go back , and they didn't offer me any thing for my trouble

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All the employees were friendly, helpful and knowledge

All the employees were friendly, helpful and knowledge

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Service was quick, prices were fair, overall very convenient for my schedule, and all the staff was very friendly and knowledgea ...

Service was quick, prices were fair, overall very convenient for my schedule, and all the staff was very friendly and knowledgeable. This is my wife's and my new go to oil change center!

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Everyone is so friendly and helpful. They come in waiting room and ask you what oil you need and they let you know what your car ...

Everyone is so friendly and helpful. They come in waiting room and ask you what oil you need and they let you know what your car may need, like a filter and they dont pressure you. If you cant do it tell them next time. They are fast and they get you in and out and do a great job!!

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the service I received was good ,your people were friendly and competent I don't know if I can be highly satisfied with an oil ...

the service I received was good ,your people were friendly and competent I don't know if I can be highly satisfied with an oil change

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Excellent service

Excellent service

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Quick, professional service. No hard sell.

Quick, professional service. No hard sell.

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They got me in and out!

They got me in and out!

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In and out in roughly 15 minutes. Did not have to wait at all when I arrived. All questions answered and no pressure for any add ...

In and out in roughly 15 minutes. Did not have to wait at all when I arrived. All questions answered and no pressure for any additional services. Also provided insight into potential issues that they would not be able to take care of so I would know to take my vehicle elsewhere for service if needed. Overall great experience as usual at this location.

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Quick service. Dont have to get out of car. Minimal communication.

Quick service. Dont have to get out of car. Minimal communication.

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Staff was great and was not pressured to buy anything.

Staff was great and was not pressured to buy anything.

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Quick, close to home, no hassles

Quick, close to home, no hassles

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Fast, friendly service

Fast, friendly service

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Very quick, very courteous, I was in and out in no more then 15 minutes.

Very quick, very courteous, I was in and out in no more then 15 minutes.

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Nice staff. No wait for service. Very quick service. Reasonably priced.

Nice staff. No wait for service. Very quick service. Reasonably priced.

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Although the service was very quick, and the tech showed me my air filter and oil, the next day I notice a small oil drip from m ...

Although the service was very quick, and the tech showed me my air filter and oil, the next day I notice a small oil drip from my my vehicle's skid plate. Not sure if this was just from spillage that occurred during the service, or if I have a minor oil leak not previously noticed.

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Representatives were clear and concise on the work being done in the pricing in what future work needed to be done

Representatives were clear and concise on the work being done in the pricing in what future work needed to be done

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Never really had a bad experience here. Top notch.

Never really had a bad experience here. Top notch.

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The service was quick and very efficient. Everyone I spoke with was friendly and courteous.

The service was quick and very efficient. Everyone I spoke with was friendly and courteous.

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Ben was great and explained everything. The time I had to wait was only about 20 minutes and the service was fantastic!

Ben was great and explained everything. The time I had to wait was only about 20 minutes and the service was fantastic!

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Quick service, no big up sell pressure.

Quick service, no big up sell pressure.

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The attendants were very courteous and treated me exceptionally well.

The attendants were very courteous and treated me exceptionally well.

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The guys were professional; but personable. Efficient but didn't seem rushed. Easy going; but mature.Waiting room was clean a ...

The guys were professional; but personable. Efficient but didn't seem rushed. Easy going; but mature.Waiting room was clean and cool.Time & money spent did not make me feel like I spent too much of either to get my preventative maintenance completed

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I don't trust a lot of oil change companies. I trust Valvoline completely.

I don't trust a lot of oil change companies. I trust Valvoline completely.

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Always someone to greet you when you pull into lot even if there's a line. Service is always quick and you can see the technicia ...

Always someone to greet you when you pull into lot even if there's a line. Service is always quick and you can see the technicians working on your vehicle. Always a good experience

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The staff is always professional and I am always treated with respect and kindness.

The staff is always professional and I am always treated with respect and kindness.

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Everything from the start to the end process was amazing and the staff was really friendly. I have been a loyal customer since p ...

Everything from the start to the end process was amazing and the staff was really friendly. I have been a loyal customer since past 2 years and its always good to be back at Valvoline

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The price is just a little high. The service is top notch though!

The price is just a little high. The service is top notch though!

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Professional staff. No pressure. They made me aware of recommended additional services, but did not pressure me.

Professional staff. No pressure. They made me aware of recommended additional services, but did not pressure me.

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The staff there is great! Jason runs a tight ship. It is very evident in the manner in which the staff conducts themselves.

The staff there is great! Jason runs a tight ship. It is very evident in the manner in which the staff conducts themselves.

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U were quick

U were quick

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I never put highest rating because there is always ways to improve. However, I tell you on this visit I was very impressed wi ...

I never put highest rating because there is always ways to improve. However, I tell you on this visit I was very impressed with the service I received. Waiting room was clean and coffee was available as I waited. Shop lead came and explained services provided and services needed in the future. Gave me good heads up as to possible issues in future. I really liked that!!!The staff was very friendly and courteous. Bob Warden Arvada Colorado

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I am always highly satisfied every time I go to this store, the guys are professional and friendly every single time. Also, the ...

I am always highly satisfied every time I go to this store, the guys are professional and friendly every single time. Also, they save me time, I do not have to drop the car off and come back hours later. If there ins't a line I am in and out in 20 minutes. Saturday there was a sea of cars waiting and it still only took me less than 1 hour.

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They explained what they were doing in a way I undersood.I use fully synthetic oil

They explained what they were doing in a way I undersood.I use fully synthetic oil

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Always professional and knowledgeable

Always professional and knowledgeable

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Always quick and good service.

Always quick and good service.

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Quick Service, everything explained nothing extra done without prior authorization from me.

Quick Service, everything explained nothing extra done without prior authorization from me.

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I had never been to a Valvoline center but will be going back. I had my own oil but needed a filter. That was all okay with them ...

I had never been to a Valvoline center but will be going back. I had my own oil but needed a filter. That was all okay with them!Very good service and very nice employees.

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The price of an oil change. I know you have a business, need to pay the employees, rent, consumables...still 70 bucks for an oil ...

The price of an oil change. I know you have a business, need to pay the employees, rent, consumables...still 70 bucks for an oil change is a bit much.

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Familiar faces, same great service, Valvoline is a great oil.

Familiar faces, same great service, Valvoline is a great oil.

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Normal visit getting a oil change

Normal visit getting a oil change

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Expense of oil changes

Expense of oil changes

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I feel the prices are reasonable for the services provided. The customer service at this location is excellent. I was a little ...

I feel the prices are reasonable for the services provided. The customer service at this location is excellent. I was a little disappointed that I wasn't able to wait in my car as I have medical issues and didn't feel like moving around. When I got in the waiting room, it was clean and there was free coffee, which is one of the things my doctor prescribes! So it wasn't so bad getting out after all! When I leave a Valvoline location, I know that my car has been checked over and serviced much more thoroughly than any other place I have been. I can trust that my car has had the best service available.

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I have been going here for years first with my old Honda now with the new subaru

I have been going here for years first with my old Honda now with the new subaru

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??Was very Satisfied

??Was very Satisfied

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Very polite and knowledgeable about their products. No pressure on buying additional services for the vehicle. In and out very q ...

Very polite and knowledgeable about their products. No pressure on buying additional services for the vehicle. In and out very quickly!

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The job was done right, and with great customer service.

The job was done right, and with great customer service.

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My car started stalling and died once after the oil change, a little that evening and died the next day... I know this can be a ...

My car started stalling and died once after the oil change, a little that evening and died the next day... I know this can be a problem with something entirely separate from what they deal with so I wasn’t worried however we did go back and notify them and they double checked every thing to see if they missed something. They didn’t.

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Met all my needs

Met all my needs

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Staff could have been more friendly

Staff could have been more friendly

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Nice employees, very quick, very professional

Nice employees, very quick, very professional

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Prices very high

Prices very high

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Needed an oil change in a timely manner and they delivered

Needed an oil change in a timely manner and they delivered

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I was highly satisfied because they were very fast and efficient and didn't try to sell me a bunch of services I wasn't looking ...

I was highly satisfied because they were very fast and efficient and didn't try to sell me a bunch of services I wasn't looking for.

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I came for oil change and I received service I was expecting, no more no less. Crew member noticed I came after work, tired, no ...

I came for oil change and I received service I was expecting, no more no less. Crew member noticed I came after work, tired, not especially eager to carry conversations. Just straight to the point. Mutual respect and I liked it.

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We have been a loyal customer for many years. Always satisfied.

We have been a loyal customer for many years. Always satisfied.

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No pressure. Quick and professional service. Exceeded my expectations for an oil change.

No pressure. Quick and professional service. Exceeded my expectations for an oil change.

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Always fast and friendly staff

Always fast and friendly staff

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Professional, courteous, quick.

Professional, courteous, quick.

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The service was fast and efficient even though there were a lot of customers. Everything was explained to me clearly.

The service was fast and efficient even though there were a lot of customers. Everything was explained to me clearly.

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I was visiting from out of town and feel fortunate to have discovered a place to get my car servicesD that was trustworthy and o ...

I was visiting from out of town and feel fortunate to have discovered a place to get my car servicesD that was trustworthy and of good quality

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I have gotten to know Jason and the staff. Turn over happens everywhere, and Jason has seemed to always get his staff trained w ...

I have gotten to know Jason and the staff. Turn over happens everywhere, and Jason has seemed to always get his staff trained well, and expects them to be customer centric. Kudo to the team at Valvoline, Westminster

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I've been using this location for 9 years. Always good service and well managed by Jason.

I've been using this location for 9 years. Always good service and well managed by Jason.

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Everything went very smoothly and I was given every option without feeling like I had to buy the “best”. My cabin filter was che ...

Everything went very smoothly and I was given every option without feeling like I had to buy the “best”. My cabin filter was checked, which has never been checked before, and it desperately needed to be replaced. I have gotten my oil changed every 5000 miles elsewhere and it has never been checked.

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The guy who checked me out tried to make me feel guilty for using a coupon I found on Retail-me-not.

The guy who checked me out tried to make me feel guilty for using a coupon I found on Retail-me-not.

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As previous Valvoline employees, it was good to find a location in Colorado.

As previous Valvoline employees, it was good to find a location in Colorado.

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The entire staff at this location is well versed in their duties and make this stop go as quick as possible. I am always pleased ...

The entire staff at this location is well versed in their duties and make this stop go as quick as possible. I am always pleased with their work and have and do recommend it to relatives and friends.

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Always receive excellent service at this location

Always receive excellent service at this location

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Every one very friendly and engaging. No hard sell at all. I used to work at Jiffy Lube so am familiar with the work and process ...

Every one very friendly and engaging. No hard sell at all. I used to work at Jiffy Lube so am familiar with the work and processes

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I was very satisfied.

I was very satisfied.

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I have been to this facility many times. They always do a great job

I have been to this facility many times. They always do a great job

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Always been satisfied they did there usually great job. The wait was a little bit, but service was great

Always been satisfied they did there usually great job. The wait was a little bit, but service was great

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Been coming to this location for a long time. Always been satisfied.

Been coming to this location for a long time. Always been satisfied.

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Jason and his crew have always done an excellent job with all my vehicles. I do not go anywhere else.

Jason and his crew have always done an excellent job with all my vehicles. I do not go anywhere else.

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The staff who tried to upsell products and have me by filters was pretty rude. I declined his request and he laughed at me and r ...

The staff who tried to upsell products and have me by filters was pretty rude. I declined his request and he laughed at me and rolled his eyes, even after i told him it was going in for service at the dealership next week, so that’s why I didn’t need to purchase it there.

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Finished very quickly even tho very busy.

Finished very quickly even tho very busy.

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Have been a customer for over 10 years between Colorado and Massachusetts, I have always felt welcome there, the product is qual ...

Have been a customer for over 10 years between Colorado and Massachusetts, I have always felt welcome there, the product is quality and the knowledge base of the tech are top self. Would never consider going anywhere else.

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service was prompt work was done with care for my truck and there was no pressure

service was prompt work was done with care for my truck and there was no pressure

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All was good.No problems.

All was good.No problems.

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Great customer service and a fast service overall. I trust taking my car here.

Great customer service and a fast service overall. I trust taking my car here.

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Because he was so helpful and explained everything

Because he was so helpful and explained everything

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The first bay I pullled into had an issue with the equipment so I had to pull out drive around and pull into another bay. The c ...

The first bay I pullled into had an issue with the equipment so I had to pull out drive around and pull into another bay. The cost was not communicated to me until time to pay. While I assumed the cost it should be told prior to performing service in the event I did not want to pay.

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The staff and service is always good.

The staff and service is always good.

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1. The mechanics presented well, clean uniforms and well groomed personally.2. Waiting room clean3. Garage in good order

1. The mechanics presented well, clean uniforms and well groomed personally.2. Waiting room clean3. Garage in good order

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Very high price for an oil change

Very high price for an oil change

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Not being pressured in to buying more than I needed is always a plus! Friendly staff.

Not being pressured in to buying more than I needed is always a plus! Friendly staff.

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I really appreciated the reason of getting an oil change there. I didn't have to unload my two young children because we could s ...

I really appreciated the reason of getting an oil change there. I didn't have to unload my two young children because we could stay in the car. The guys helping me we're straight forward and didn't try to sell me on anything extra that want necessary (an air filter).

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no reason...it was a routine oil change

no reason...it was a routine oil change

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As a returning customer, they know my vehicle and what service I want. No fuss

As a returning customer, they know my vehicle and what service I want. No fuss

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Very clean facility with customer service oriented staff.

Very clean facility with customer service oriented staff.

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Professional service

Professional service

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These guys take pretty good care of me. Always honest. Price is reasonable, but I keep coming back because the service is quick ...

These guys take pretty good care of me. Always honest. Price is reasonable, but I keep coming back because the service is quick and the coupons make it worth my time.

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The guys here are always quick and helpful. Never have a problem service wise.The only suggestion is, I don't feel all the custo ...

The guys here are always quick and helpful. Never have a problem service wise.The only suggestion is, I don't feel all the customers love the super loud country music. This country station took over the best rock station of almost 30 years and a lot of people are not super happy about it. There's a sign not to touch their radio. It would be nice to at least turn it down a bit. People were putting in earbuds or going outside or looking displeased with having to be a captive audience to it. I was looking at the radio to turn it down and saw one of the guys peeking in, so apparently, it's obvious that people often DISLIKE this.

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I'm highly satisfied with my recent oil change, the technicians were very knowledgeable about my car and recommended the right s ...

I'm highly satisfied with my recent oil change, the technicians were very knowledgeable about my car and recommended the right services for next time I'm do for an oil change. I will plan on returning soon.

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I usually get in right away. The workers seems competent and friendly. I can use a coupon.

I usually get in right away. The workers seems competent and friendly. I can use a coupon.

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It's not that I was dissatisfied with the service. I have been there many times and I believe the technicians do a good job but ...

It's not that I was dissatisfied with the service. I have been there many times and I believe the technicians do a good job but I got to tell you the manager out there is an arrogant jerk. I see the way he talks to other customers and on occasion the way he talks to me. If I decide to go back there again I will give him a piece of my mind if he doesn't act just a little more humble. Dan Griggs

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The service is always fast and efficient. They crew always shows shows the old vs new filter(s) and the new oil. It's a nice tou ...

The service is always fast and efficient. They crew always shows shows the old vs new filter(s) and the new oil. It's a nice touch. I have been here multiple times and I have never seen a customer pressured for an upgrade of any kind.I did not know that military discounts were offered, but this was pointed out to me when I was making my payment (he must have seen my I.D.). Talk about customer service!

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In the past I've had to wait a great deal more than 15 minutes, but this was during peak hours. However, my last visit was fanta ...

In the past I've had to wait a great deal more than 15 minutes, but this was during peak hours. However, my last visit was fantastic. I was in and out in less than 20 minutes and paid a very competitive price for which I am very grateful.

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Customer service from start to finish

Customer service from start to finish

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I've always been very satisfied with Valvoline's service and oil. I have been a customer for many years.

I've always been very satisfied with Valvoline's service and oil. I have been a customer for many years.

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They did everything I needed done and I felt confident that they knew what they were doing.

They did everything I needed done and I felt confident that they knew what they were doing.

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All associates were very friendly and professional. Everything was explained.

All associates were very friendly and professional. Everything was explained.

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This location is always busy - because the people are amanzing. I have taken my truck here for years and always felt with the s ...

This location is always busy - because the people are amanzing. I have taken my truck here for years and always felt with the same guys. They keep track of air filters and stuff and change lights that I honestly have no idea how to change. As a woman, they make sure to explain things and answer any questions I have. I will keep going back.

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I came in because I needed an oil change and I needed air in my tires. They were about 5 psi too low. I asked specifically for a ...

I came in because I needed an oil change and I needed air in my tires. They were about 5 psi too low. I asked specifically for air to be put in my tires as well, but when I left the tire pressure light was still on and the tires were still about 5 psi too low.

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Fast and friendly service

Fast and friendly service

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These guys are quick, polite and professional.

These guys are quick, polite and professional.

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Prior staff members much more courteous and engaging. Did not have to wait out side dock doors, they were open. Asked the servi ...

Prior staff members much more courteous and engaging. Did not have to wait out side dock doors, they were open. Asked the service manager a question, said that they did not perform the service that I asked about, kind of short, not very friendly.

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The wait time was about double what was estimated, and the fee for skid plate removal seems high.

The wait time was about double what was estimated, and the fee for skid plate removal seems high.

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Been using this particular outlet for several years and very satisfied with service and help!

Been using this particular outlet for several years and very satisfied with service and help!

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Good crew, was treated very well.

Good crew, was treated very well.

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Jason has always looked after me and my vehicles.He is the main reason I have stuck with Valvoline and this location.I have witn ...

Jason has always looked after me and my vehicles.He is the main reason I have stuck with Valvoline and this location.I have witnessed him training and promoting best practices with his new employees which is a huge trust builder for me.Jason and his people are very customer service oriented. As long as he and his people are there, I will be sure to use Valvolines services for the forseeable future!

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Was charged for skid plate removal. There has not been a skid plate on the vehicle since I owned it. I have had this truck servi ...

Was charged for skid plate removal. There has not been a skid plate on the vehicle since I owned it. I have had this truck serviced here for over a year. I have never looked at the bill in detail before as I thought you would be honest. Being charged for something I don’t have is highly dishonest. Maybe I should bring the tv station in next trip. Only way to keep all you guys honest. Reason I left last place

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I was able to pull into the bay upon arrival, no wait time. They had the information on my vehicle on line so knew the type of o ...

I was able to pull into the bay upon arrival, no wait time. They had the information on my vehicle on line so knew the type of oil I use. They gave me a list of services offered and mileage manufacturer recommends they be performed. Answered a a question I had about cabin filters. Offered to change windshield wipers, but I declined because I like the upgraded wipers which was not available. Everything was completed in an acceptable amount of time.

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I had a coupon for $5 off of an oil change that was expiring on Wednesday, so I was super disappointed when the line at Valvolin ...

I had a coupon for $5 off of an oil change that was expiring on Wednesday, so I was super disappointed when the line at Valvoline was super long and I couldn’t wait. Well, by the time I got home that afternoon, you had sent a new coupon for $10 off an oil change and when I went on Friday morning, I just rolled right into the bay! Yippee! Thank you!

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The entire staff at this location is very professional. The manager, (I believe his name is Jason) ensures that all customers ar ...

The entire staff at this location is very professional. The manager, (I believe his name is Jason) ensures that all customers are treated with respect and service is prompt. That is the biggest reason I return for my oil changes.

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I have visited this location several times.A leak appears each time after a visit, necessitating a return trip to have it addres ...

I have visited this location several times.A leak appears each time after a visit, necessitating a return trip to have it addressed

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Very helpful and friendly staff. They explained everything they were going to do and I didn't feel pressured to make any decis ...

Very helpful and friendly staff. They explained everything they were going to do and I didn't feel pressured to make any decisions.

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They are always fast and courteous. they never pressure me to buy other services.

They are always fast and courteous. they never pressure me to buy other services.

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Even though I had to wait because they where receiving a shipment the time I showed up, I was greeted right away and given a rea ...

Even though I had to wait because they where receiving a shipment the time I showed up, I was greeted right away and given a realistic time frame.

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When the tech came out with the battery test results, I braced myself for an upsell. Instead, I was pleasantly surprised that th ...

When the tech came out with the battery test results, I braced myself for an upsell. Instead, I was pleasantly surprised that the guys had checked the battery, looked up its warranty and told me not only that it was still under warranty but where to go to get it resolved at no cost.They could've tried to push a new battery on me, but instead showed how committed they were to delivering quality service and in doing so made me far more likely to keep coming back.

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I have had several bad experiences at other chain oil service companies. I could tell that Instant Oil was trying very hard to e ...

I have had several bad experiences at other chain oil service companies. I could tell that Instant Oil was trying very hard to earn my trust and they succeeded.

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The gentleman that helped me during my visit were very proffesional & friendly.

The gentleman that helped me during my visit were very proffesional & friendly.

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Great customer service, also easy to get in and get done

Great customer service, also easy to get in and get done

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Just the wait but I understand it was a Saturday

Just the wait but I understand it was a Saturday

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Jason is the best-we trust him and he is great with all our cars!

Jason is the best-we trust him and he is great with all our cars!

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Service was quick and efficient. I was told what else was needed for my car but was not pressured to buy additional services.

Service was quick and efficient. I was told what else was needed for my car but was not pressured to buy additional services.

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I've been a customer for years, and the service is consistently fantastic. Consistency is tough with staff turnover, but managem ...

I've been a customer for years, and the service is consistently fantastic. Consistency is tough with staff turnover, but management has knocked it out of the park with every visit and every situation.

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First visit, everything exceeded expectations!

First visit, everything exceeded expectations!

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Service was efficient and timely even though it was incredibly busy. Only suggestion would be to improve the waiting area.. it’s ...

Service was efficient and timely even though it was incredibly busy. Only suggestion would be to improve the waiting area.. it’s dirty and outdated

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I got there around 5:30 and they were 2-3 deep and gave the same great service as always and the manager always makes sure thing ...

I got there around 5:30 and they were 2-3 deep and gave the same great service as always and the manager always makes sure things are good before I leave!! He has been there a long time and super nice!! I have several vehicles and this is the go to location for service and not just oil changes, other maintenance as wel. Keep up the good work!!

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Valvoline always does a great professional job!

Valvoline always does a great professional job!

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Nice and quick, which is what I was hoping for.

Nice and quick, which is what I was hoping for.

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I always get through the process quickly and have great service.

I always get through the process quickly and have great service.

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This location is wonderful, they always remember you. The only thing I have to do is buy my own oil filter because of the make ...

This location is wonderful, they always remember you. The only thing I have to do is buy my own oil filter because of the make of car I own.

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Quick and clean. No pressure for add ons

Quick and clean. No pressure for add ons

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I have been using Valvoline Instant Oil Change for a few years now. The crew in the shop have always been very polite and profe ...

I have been using Valvoline Instant Oil Change for a few years now. The crew in the shop have always been very polite and professional even when I have stopped in right at the end of the day.My dad swore by Valvoline oil when I was growing up and I have continued to use it. Based on a personal test I did, my vehicles have run better and got better gas mileage with Valvoline than a couple of their competitors.

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The only I had to wait outside was because they were so very busy with other customers. This service center has been my favorite ...

The only I had to wait outside was because they were so very busy with other customers. This service center has been my favorite for about 2 years and I don't plan to change that anytime soon.

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Great customer service

Great customer service

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I drive 30 miles to the shop I go to because I trust them.

I drive 30 miles to the shop I go to because I trust them.

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It was basically just a regular visit

It was basically just a regular visit

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Awesome Crew always a pleaseure to go there and get my cars and truck serviced.

Awesome Crew always a pleaseure to go there and get my cars and truck serviced.

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The staff is always fast and helpful. I appreciate that there's no pressure for upcharging.

The staff is always fast and helpful. I appreciate that there's no pressure for upcharging.

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When I called to ask if they could change my headlight they said yes. When I brought the car in they were not able to change my ...

When I called to ask if they could change my headlight they said yes. When I brought the car in they were not able to change my light. Not a big deal the rest of the service was good

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Speed, quality and reasonably priced. I’m happy!

Speed, quality and reasonably priced. I’m happy!

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I was satisfied. I was disappointed because they didn't accept my coupon, but they accepted the coupon from my mom from the same ...

I was satisfied. I was disappointed because they didn't accept my coupon, but they accepted the coupon from my mom from the same web site.

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Timely and efficient service, affordable price point, friendly staff, I wasn’t pressured to get a up charge on anything

Timely and efficient service, affordable price point, friendly staff, I wasn’t pressured to get a up charge on anything

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The employees did a great job and had greT attitudes and were very professional and friendly!

The employees did a great job and had greT attitudes and were very professional and friendly!

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Even though I had to wait outside for a little while it was still fast and friendly service.

Even though I had to wait outside for a little while it was still fast and friendly service.

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I'm annoyed by the whole air filter presentation and car fax report. Just change my oil.

I'm annoyed by the whole air filter presentation and car fax report. Just change my oil.

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I feel my truck is well taken care of and will serve me better over future years as a result of this service

I feel my truck is well taken care of and will serve me better over future years as a result of this service

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Love tha5 store. They change the fuilds/oil in multiple vehicsls for me and I have referred a handful of people to use the same ...

Love tha5 store. They change the fuilds/oil in multiple vehicsls for me and I have referred a handful of people to use the same location.

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I was able to have everything I needed done within 10 minutes. The staff at this location is awesome.

I was able to have everything I needed done within 10 minutes. The staff at this location is awesome.

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Jason was overall an experienced tech and knew his stuff and a had a great approach this was also the first time ever using a wa ...

Jason was overall an experienced tech and knew his stuff and a had a great approach this was also the first time ever using a waiting room at valvoline and it was very clean

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I have been using this location in Westminster since 1997, I now live over 35 miles away and still try to plan my oil changes wh ...

I have been using this location in Westminster since 1997, I now live over 35 miles away and still try to plan my oil changes when I'm in the area. When I say the service is "about the same" it is, its been exceptional for over 2 decades. When I said I had to wait outside was for new vehicle paperwork as this was the 11th vehicle I have brought there. These guys are clearly outstanding and do great work!

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The gentlemen working there were kind considerate, clean, and competent. I watched several interactions and they were all gre ...

The gentlemen working there were kind considerate, clean, and competent. I watched several interactions and they were all great. I liked the way the carefully went over price as additional products and services were suggested.

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Always fast and friendly service

Always fast and friendly service

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I normally change my own oil and I understand the convenience of someone else doing it as quickly as they do at Valvoline but I ...

I normally change my own oil and I understand the convenience of someone else doing it as quickly as they do at Valvoline but I was bit offended about their Cabin Air filter pricing. Its something that takes 5-15 min on most cars and to try to charge that much to someone is a little bit crazy. I felt bad for people that actually do it. An average Cabinet Air Filter is $10-$20 and 5-15 min of labor shouldn't be charged so high. Maybe a cheaper cost and most people would do it more regularly. I was not pressured to do anything on my car the tech only pointed out things but the lady in the waiting room was being a little pressured to getting full synthetic and getting the Cabin Air Filter. Also they told me my car car a severe transmission leak and they scared me. I took it to my friend that own a shop and he lifted my car and we did see some oil but NOTHING severe. My parking lot at home and work have no oil.

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'Highly' satisfied is a pretty high bar, absolutely nothing wrong with the service I received. Quick, fair price, quality servic ...

'Highly' satisfied is a pretty high bar, absolutely nothing wrong with the service I received. Quick, fair price, quality service, friendly staff... I bring all of my vehicles here.

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They keep you well informed about what is recommended by the manufacturer and their suggestions

They keep you well informed about what is recommended by the manufacturer and their suggestions

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Friendly, knowledgeable men.

Friendly, knowledgeable men.

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Staff was knowledgeable, friendly, and polite. They did a good job in a timely manner and didn’t pressure me to have additional ...

Staff was knowledgeable, friendly, and polite. They did a good job in a timely manner and didn’t pressure me to have additional work done after they had informed me of their thoughts on other issues with the car that should be addressed.

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Price a bit high compared to similar companies!

Price a bit high compared to similar companies!

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I have trusted Jason and his team 100% since 2013. Excellent job!

I have trusted Jason and his team 100% since 2013. Excellent job!

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I was emailed a coupon that morning and the facility could not honor it.

I was emailed a coupon that morning and the facility could not honor it.

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very good service

very good service

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Even though it was busy they are always quick. I moved farther away but always take the drive to get my oil changed at this loca ...

Even though it was busy they are always quick. I moved farther away but always take the drive to get my oil changed at this location.

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Great service, customer satisfaction is an obvious goal. Friendly staff.

Great service, customer satisfaction is an obvious goal. Friendly staff.

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Service was done quickly and the staff was friendly.

Service was done quickly and the staff was friendly.

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As always, professional, courteous staff. Low wait time. No pressure or upsell. Polite techs and managers too!

As always, professional, courteous staff. Low wait time. No pressure or upsell. Polite techs and managers too!

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Very quick visit, easy in and out.

Very quick visit, easy in and out.

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I’ve taken all of my cars here for many years, and yes, I have tried other places, but I always come back.

I’ve taken all of my cars here for many years, and yes, I have tried other places, but I always come back.

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I had experienced less than satisfactory service on my previous oil change with a competitor. The bar was set pretty low as far ...

I had experienced less than satisfactory service on my previous oil change with a competitor. The bar was set pretty low as far as my expectations, but this time I left feeling confident in the capability of Valvoline's techs as well as more than satisfied with how easy and fast the experience was.

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It was great. Just expensive.

It was great. Just expensive.

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I was highly satisfied with my experience and purchases, the shop guys were very nice and helpful they explained the difference ...

I was highly satisfied with my experience and purchases, the shop guys were very nice and helpful they explained the difference choices that were optional for my vehicle to fit my budget. Also they recommended what needs to be done first and what can wait until next time or at least until I would be able to afford what needs to be done to my vehicle in the near future. I give them 5+ stars they are kind,helpfull, and hardworkers. There teamwork was A+

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The customer service was good and I will recommend people to go there or any of your sites in Colorado.

The customer service was good and I will recommend people to go there or any of your sites in Colorado.

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Friendly and fast.

Friendly and fast.

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I drive 30 miles to this valvoline because I get great service. They always remember me and I have never had a problem.

I drive 30 miles to this valvoline because I get great service. They always remember me and I have never had a problem.

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Very professional service and fast

Very professional service and fast

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I've been a valvoline customer for at least ten years and i am always satisfied. Never have had a problem.

I've been a valvoline customer for at least ten years and i am always satisfied. Never have had a problem.

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Told had lights out for license plate and they were working perfect

Told had lights out for license plate and they were working perfect

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Levi was great! He explained everything perfectly and has great customer service skills. No pressure at all! I will be back!

Levi was great! He explained everything perfectly and has great customer service skills. No pressure at all! I will be back!

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It was the fastest oil change I’ve ever had & the staff was awesome!

It was the fastest oil change I’ve ever had & the staff was awesome!

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Fast reliable service

Fast reliable service

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The technicians were, as always, professional, personable, courteous, knowledgeable, and humorous! I always look forward to my v ...

The technicians were, as always, professional, personable, courteous, knowledgeable, and humorous! I always look forward to my visits!

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they did all i wanted done

they did all i wanted done

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It was quick and efficient. There was no waiting for service and staff was helpful with their recommendations regarding changing ...

It was quick and efficient. There was no waiting for service and staff was helpful with their recommendations regarding changing the cabin and air filters.

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The process was transparent. I was able to watch the technician from the window put in the type oil I asked for. After the oil w ...

The process was transparent. I was able to watch the technician from the window put in the type oil I asked for. After the oil was filled the tech showed me my oil level on the dipstick. I self checked the drainplug and verified a new oil filter was installed.

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The crew got me in quickly, serviced my truck and out in a short time. As quick as any service I have had in the past.

The crew got me in quickly, serviced my truck and out in a short time. As quick as any service I have had in the past.

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Very friendly and efficient staff. Couldn't believe how fast they jumped in and got the oil change done. Also had a light out ...

Very friendly and efficient staff. Couldn't believe how fast they jumped in and got the oil change done. Also had a light out on the license plate that was replaced while the oil was being changed. Super service with many smiling faces!

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Been coming here for about 11 years. Always good service

Been coming here for about 11 years. Always good service

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Jason and his team are extremely friendly, knowledgeable and efficient.

Jason and his team are extremely friendly, knowledgeable and efficient.

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My visit was reasonably quick without unnecessary paperwork or long discussions. They asked me what service I wanted and got to ...

My visit was reasonably quick without unnecessary paperwork or long discussions. They asked me what service I wanted and got to work. Everyone was friendly, professional, and polite.

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Always can get my car done in a timely manner.

Always can get my car done in a timely manner.

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I drive from Highlands Ranch to experience the professional service at this location

I drive from Highlands Ranch to experience the professional service at this location

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quick, friendly professional.

quick, friendly professional.

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Quick and professional.

Quick and professional.

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The experts always treat me with respect and they seem to LOVE their jobs!

The experts always treat me with respect and they seem to LOVE their jobs!

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everyone that works there is very nice and very professional and I will defiantly come back

everyone that works there is very nice and very professional and I will defiantly come back

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I paid too much.

I paid too much.

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I have been going there for years and have always been satisfied.

I have been going there for years and have always been satisfied.

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The staff was very friendly.

The staff was very friendly.

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I appreciate the quick turn around time. I do not have time to drop my car then have someone drop me back off all for an oil cha ...

I appreciate the quick turn around time. I do not have time to drop my car then have someone drop me back off all for an oil change. I also really appreciate that they tell me what is recommended for my vehicle in addition to the oil change but they never pressure me. I trust that if there was a real issue they would let me know. Works perfect for me!

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Jason was there. He is very professional and friendly.

Jason was there. He is very professional and friendly.

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"Levi" has superb customer service skills and is very knowledgable about cars. He's truly a terrific asset to your company. Tha ...

"Levi" has superb customer service skills and is very knowledgable about cars. He's truly a terrific asset to your company. Thanks Levi !!

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Levi and his team has taken care of my cars consistently for 2 years.

Levi and his team has taken care of my cars consistently for 2 years.

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Staff was right there at the entrance waiting for customers to pull in. Pulled in within a minute of another customer and we we ...

Staff was right there at the entrance waiting for customers to pull in. Pulled in within a minute of another customer and we were finished just about a minute apart. Staff showed me what I needed and asked if I needed anything else. Did not have wiper blades for my vehicle but that was okay because that is not what I went in for. Very pleased with the service

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Great personnel and service was quick

Great personnel and service was quick

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They checked the oil, battery, windshield fluid, tire pressure, etc... They are awesome! I will definitely be coming back. Thank ...

They checked the oil, battery, windshield fluid, tire pressure, etc... They are awesome! I will definitely be coming back. Thank you :)

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Great service as always. Friendly fast service.

Great service as always. Friendly fast service.

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Just noticed they didn’t record my tire pressure but I had walked over to discount tire to set up a tire rotation so perhaps tha ...

Just noticed they didn’t record my tire pressure but I had walked over to discount tire to set up a tire rotation so perhaps that’s why. No big deal. Fast and friendly. And of course got my oil changed and that’s what I came in for.

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Guys were great. Service was fast. Wait was short.

Guys were great. Service was fast. Wait was short.

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Very prompt and everyone was friendly.

Very prompt and everyone was friendly.

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all was great

all was great

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Good vibe from staff , friendly , and fast , what more could you want?

Good vibe from staff , friendly , and fast , what more could you want?

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Quick, friendly service. No pressure to buy services.

Quick, friendly service. No pressure to buy services.

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Fast, friendly, very knowledgeable. Nice people to deal with.

Fast, friendly, very knowledgeable. Nice people to deal with.

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Average service

Average service

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Great service and I will return in the near future.

Great service and I will return in the near future.

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When I arrived at the shop I was greeted right away. He informed me that I could wait in the car or wait in the waiting area. I ...

When I arrived at the shop I was greeted right away. He informed me that I could wait in the car or wait in the waiting area. I decided to wait in the car. It got too hot and went inside. The waiting area was nice and clean. I waited 10min tops before they asked what I was in need for. 10mins after that it was fun finished.

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Great, quick service. In and out in 15 minutes. Staff was friendly and manager explained everything. No pressure to buy addition ...

Great, quick service. In and out in 15 minutes. Staff was friendly and manager explained everything. No pressure to buy additional services. I’ll be back in six months.

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This location has always been top notch

This location has always been top notch

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Valvoline always does a great job!

Valvoline always does a great job!

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I have been using this store, exclusively, since it opened, for my business vehicles. I have never had any problems. I have frie ...

I have been using this store, exclusively, since it opened, for my business vehicles. I have never had any problems. I have friends who have had bad experiences with competitors. I like Valvoline products and I use them in my personal vehicles as well. The staff is good, courteous and appropriately friendly. I don't get pressured to buy, and that aspect has improved, which indicates that VIOC is listening to customer feedback. The service is quick and thorough. I do wish the Keurig coffee machine had an option besides french roast. When the only negative comment I can think of pertains to the FREE coffee selection, it would seem Jason George and the crew are doing an outstanding job. Keep up the good work!!

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All the customers are treated with respect

All the customers are treated with respect

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Great service and the oil change was done quick and efficient.

Great service and the oil change was done quick and efficient.

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The pressure to up-sell when the products / services were ridiculously priced. I was told I needed a new cabin air filter and it ...

The pressure to up-sell when the products / services were ridiculously priced. I was told I needed a new cabin air filter and its detrimental to my health. When I asked the price he told me ~$45 because there is special technology in the filter to clean the air and make it suitable for your lungs (an air filter is an air filter).. There is an Auto Zone in the same parking lot as this location. I drove 300 feet and got a new one for $17. You'd sell a lot more of those if they were reasonably priced.

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The price for an oil change is as high as dealership prices.

The price for an oil change is as high as dealership prices.

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Very polite and professional and quick

Very polite and professional and quick

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Very polite, no high pressure. Good manufacturer suggest fixes/change. Love you guys. Keep up the great customer service.

Very polite, no high pressure. Good manufacturer suggest fixes/change. Love you guys. Keep up the great customer service.

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They explained the other services offered there. I am very happy about that.

They explained the other services offered there. I am very happy about that.

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Levi and his crew were very friendly and professional

Levi and his crew were very friendly and professional

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Fast and professional

Fast and professional

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Very fast and helpful. From out of town and they were able to give us additional info that we needed.

Very fast and helpful. From out of town and they were able to give us additional info that we needed.

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I have been going to Valvoline for over 10 years. Starting with the Boulder location. When that closed I started going to the We ...

I have been going to Valvoline for over 10 years. Starting with the Boulder location. When that closed I started going to the Westminster CO location. Same great service at any location. Always fast and friendly and I have never had an issue. The techs are competent and who I trust with all my vehicles.

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Very thorough

Very thorough

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I had several questions about previous service of my transmission and other options for services in the future. Everyone I spo ...

I had several questions about previous service of my transmission and other options for services in the future. Everyone I spoke with was very patient and detailed in Answering all my questions.

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When I need to have my truck serviced, I drive 100 miles (round trip from Milliken, CO to Westminster, CO) to this facility just ...

When I need to have my truck serviced, I drive 100 miles (round trip from Milliken, CO to Westminster, CO) to this facility just because the staff is trustworthy, experienced, and honest. I have been to other facilities that were not as thorough, lacked customer experience, or performed poor service. One such facility (VIOC - Longmont, CO) left my drain plug loose on the oil pan. I fixed it at home. It is worth the long trip to bring my vehicle to a team of sharp people that knows what to do and how to do it. They understand the concept of "do it right the first time." I hope this facility is used as a "template" for what the other VIOC facilities should look like and operate like. They are a great team!

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Professional and polite employees. Thank you

Professional and polite employees. Thank you

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Always have a good experience there always satisfied, great staff

Always have a good experience there always satisfied, great staff

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I got right in, and they had my previous visit on file so I just asked for the same service. They make good recommendations. I a ...

I got right in, and they had my previous visit on file so I just asked for the same service. They make good recommendations. I asked for a diagnostic and it was very reasonably priced compared to another place I've visited. I get a coupon in the mail right around the time I am due to make a visit which is a great reminder and an incentive to come in. And there is coffee in the waiting room! Even decent magazines! What's not to like! Thanks!

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Little more expensive, but thorough, efficient, and trustworthy.

Little more expensive, but thorough, efficient, and trustworthy.

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Good experience

Good experience

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good service, no complaints

good service, no complaints

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Have gone to this same place for a number of years, excellent staff and service!

Have gone to this same place for a number of years, excellent staff and service!

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Fast, efficient, and friendly!

Fast, efficient, and friendly!

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The team seemed very professional, and worked well together.

The team seemed very professional, and worked well together.

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It was fast and simple.

It was fast and simple.

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Levi is wonderful! Very polite, respectful, and thorough.

Levi is wonderful! Very polite, respectful, and thorough.

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The boys that were there working on my car in Westminster were so knowledgeable. They made my transition so quick and easy. They ...

The boys that were there working on my car in Westminster were so knowledgeable. They made my transition so quick and easy. They were all so nice and professional! You could tell they have fun with each other as they were all joking and laughing, but also being professionals! I am so satisfied with my visit! Love this location.

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Very quick and professional service

Very quick and professional service

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The service reps were fast, friendly and thorough with every aspect of my time.

The service reps were fast, friendly and thorough with every aspect of my time.

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Fast and skilled service. Staff listened - didn’t try to push additional services when I started just an oil change.

Fast and skilled service. Staff listened - didn’t try to push additional services when I started just an oil change.

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I had my dog with me and he’s a puppy so I needed to stay in the car and they were quick and easy.

I had my dog with me and he’s a puppy so I needed to stay in the car and they were quick and easy.

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Very good job I brought all 3 of my vehicles and 1 of buddies and we had hardly no waiting very good job

Very good job I brought all 3 of my vehicles and 1 of buddies and we had hardly no waiting very good job

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I have always had positive results here. I have been going here for almost 7 years now.

I have always had positive results here. I have been going here for almost 7 years now.

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Staff was courteous and service was quick. I did it over my lunch hour.

Staff was courteous and service was quick. I did it over my lunch hour.

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Friendly, professional, answered questions

Friendly, professional, answered questions

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The manager greeted us and remembered we had been there before but in another car. He hadn’t serviced this car before. We have ...

The manager greeted us and remembered we had been there before but in another car. He hadn’t serviced this car before. We have always been treated very respectfully. Never talked down to and always listed to our concerns. I never feel like just another car to be serviced. I would recommend this Valvoline to anyone knowing they were going to get the best service

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Friendly employees working quickly, they ask pertinent questions, answered questions I had. It is a good service to maintain the ...

Friendly employees working quickly, they ask pertinent questions, answered questions I had. It is a good service to maintain the integrity of the vehicle.

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I refuse to go anywhere else because the staff is so great!

I refuse to go anywhere else because the staff is so great!

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Always prompt service, nice people and competitive pricing

Always prompt service, nice people and competitive pricing

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Took only 20 minutes. Management made me aware of a coupon to reduce the cost. Efficient and courteous. Let me know of brake lig ...

Took only 20 minutes. Management made me aware of a coupon to reduce the cost. Efficient and courteous. Let me know of brake light out.

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I am a regular customer and have always been satisfied with the manager, Jason and his staff.Great business I support in my neig ...

I am a regular customer and have always been satisfied with the manager, Jason and his staff.Great business I support in my neighborhood!

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The staff was friendly and knowledgeable.

The staff was friendly and knowledgeable.

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Friendly staff, quick service, comparable pricing. No pressure.

Friendly staff, quick service, comparable pricing. No pressure.

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excellent professional service

excellent professional service

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Very polite and knowledgeable staff

Very polite and knowledgeable staff

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I was greeted by both Jordan and Pier who were extremely friendly and attentive. Pier went above and beyond to explain my transm ...

I was greeted by both Jordan and Pier who were extremely friendly and attentive. Pier went above and beyond to explain my transmission fluid flush, Made recommendations to me based on my needs and probably coordinated everything for me including the oil change. He is extremely friendly and customer service based. I do not live in Westminster but when I come back to see my parents, I will come back to Valvoline to get my oil changed! Made recommendations to me based on my needs and probably coordinated everything for me including the oil change. He is extremely friendly and customer service based. I do not live in Westminster but when I come back to see my parents, I will come back to Valvoline to get my oil changed! Kelly DiGiacomo

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I usually go to grease monkey but it’s kinda outta the way for me. This is right by my house. The nervousness of going somewhere ...

I usually go to grease monkey but it’s kinda outta the way for me. This is right by my house. The nervousness of going somewhere new is worrying if they will pressure you with things. Instead they just told me about things that were recommended and now I feel more informed about services they offer and what my car needs. The waiting room area had toys, which helped since my kids were with me. They were all friendly and great guys! I will always come back here now for oil and more work on the tune up of my car. Also they replaced my break lights that were out! Thank you!!

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I like this location: the staff, the service, the time it takes. Overall a few more dollars spent than if I were to do the oil ...

I like this location: the staff, the service, the time it takes. Overall a few more dollars spent than if I were to do the oil change myself, but the cost outweighs the hassle. I always use this particular location. Great service.

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The staff were very polite and respectful. They explained everything I needed to know about my car. I was in and out very fast, ...

The staff were very polite and respectful. They explained everything I needed to know about my car. I was in and out very fast, very pleased with that! My husband and son also get their oil changed here. Thanks for your great service.

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Quick. Professional. Accommodating. Did exactly what I asked. Clean bathroom, clean waiting room. Perfectly runned store.

Quick. Professional. Accommodating. Did exactly what I asked. Clean bathroom, clean waiting room. Perfectly runned store.

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always great service with great staff at out Westminster location/store!

always great service with great staff at out Westminster location/store!

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Referred by my daughter. It was everything she had told me to expect.

Referred by my daughter. It was everything she had told me to expect.

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It was quick and workers were friendly

It was quick and workers were friendly

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I have been using this store for years. I have always had good service with a friendly staff.

I have been using this store for years. I have always had good service with a friendly staff.

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I was able to get in right away and they performed services I requested.

I was able to get in right away and they performed services I requested.

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This team Rocks!! They are super friendly, informative, knowledgeable & experienced! And they have good comradeship in their wor ...

This team Rocks!! They are super friendly, informative, knowledgeable & experienced! And they have good comradeship in their work environment.

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Regular customer, wouldn’t go anywhere else

Regular customer, wouldn’t go anywhere else

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Best oil, and best service

Best oil, and best service

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Great service and staff. They always do a great job.

Great service and staff. They always do a great job.

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The staff is always very professional and they always do their best to get my vehicle serviced quickly.

The staff is always very professional and they always do their best to get my vehicle serviced quickly.

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The staff was friendly, knowledgeable, and the visit was extremely fast.

The staff was friendly, knowledgeable, and the visit was extremely fast.

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It was fast service and I was in a hurry so I'll definitely come back

It was fast service and I was in a hurry so I'll definitely come back

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Overall everyone was very friendly and knowledgeable! Great experience!

Overall everyone was very friendly and knowledgeable! Great experience!

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Quick and easy

Quick and easy

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Very professional staff. Clean shop. Clean restrooms.

Very professional staff. Clean shop. Clean restrooms.

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Reasonably prompt, courteous service.

Reasonably prompt, courteous service.

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I usually have a hard time fully trusting instant oil change service. I definitely trust Valvoline over Juffy Lube. I just dont ...

I usually have a hard time fully trusting instant oil change service. I definitely trust Valvoline over Juffy Lube. I just dont feel the quality of workmanship is priority.

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It was just a regular visit

It was just a regular visit

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I had some specific questions about the type of oil being used. I have a car that is new to me that takes a different kind of oi ...

I had some specific questions about the type of oil being used. I have a car that is new to me that takes a different kind of oil than I had previously been using. The technician talked to me about the different kind of oils offered and assured me that at my last visit the proper type of oil for my car was used. My total wait from start to finish was less than 20 minutes.

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It was quick and easy. Friendly customer service.

It was quick and easy. Friendly customer service.

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Another vehicle that pulled in after me was done before mine. It took much longer than normally. I asked if there was a problem ...

Another vehicle that pulled in after me was done before mine. It took much longer than normally. I asked if there was a problem and was told they had a problem with the plug and had to replace it.

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Jason was super nice and very informative in his answers to the questions I had, and the oil change itself was so fast.

Jason was super nice and very informative in his answers to the questions I had, and the oil change itself was so fast.

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It was again fast and easy. I was not pressured into buying anything but was made aware of the services and that is why I’ll wi ...

It was again fast and easy. I was not pressured into buying anything but was made aware of the services and that is why I’ll will go out of my way to go back.

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I was satisfied

I was satisfied

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Very friendly staff, Jordan greeted me and explained all my options, and rest of crew was very courteous and professional.

Very friendly staff, Jordan greeted me and explained all my options, and rest of crew was very courteous and professional.

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Efficient staff, didn't make a mess in my pickup. The country music in the waiting area sucks, though;-).

Efficient staff, didn't make a mess in my pickup. The country music in the waiting area sucks, though;-).

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It litterally took 10 minutes from start to finish! Great service!

It litterally took 10 minutes from start to finish! Great service!

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They were friendly, helpful, fast, and we were all around very, very satisfied with the whole experience. We will visit them ag ...

They were friendly, helpful, fast, and we were all around very, very satisfied with the whole experience. We will visit them again when an oil change is needed. I especially liked how courteous everyone was. A big thanks to all the employees.

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Team was really friendly and efficient. Thank you for your attention to detail.

Team was really friendly and efficient. Thank you for your attention to detail.

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The staff at this location are always very professional. That's why I keep returning.

The staff at this location are always very professional. That's why I keep returning.

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I love they there is no pressure to purchase air filters before it's necessary. That was a problem I had at competitor's stores ...

I love they there is no pressure to purchase air filters before it's necessary. That was a problem I had at competitor's stores. The guys here are always so professional and honest.

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Service was great but the wait was a little too long.

Service was great but the wait was a little too long.

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Professional Staff

Professional Staff

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The amount of time I had to wait before my car was able to be pulled into the bay

The amount of time I had to wait before my car was able to be pulled into the bay

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I went in with a new car than my previous visits. I appreciate that they offered to check my cabin air filter, which had never h ...

I went in with a new car than my previous visits. I appreciate that they offered to check my cabin air filter, which had never happened in the past. Although, after hearing the price I was a little disappointed that I decided to get that service. I can get a much cheaper filter on Amazon and change it myself. $50 is way too high of a price for this service. Also, I'm not sure if they are required to reset the engine oil and oil filter lights, but I had to do this on my own. Nothing too hard to do myself, but would have been nice if they were able to do that for me. Otherwise, I was satisfied with my service as usual, just not highly satisfied this time around.

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The staff has always done oil changes on all our vehicles with a great courtesy towards ourselves and the vehicles we own. None ...

The staff has always done oil changes on all our vehicles with a great courtesy towards ourselves and the vehicles we own. None of the vehicles go anywhere else for the service unless our mechanic is doing normal service in other areas on the vehicles.

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The guys were great, we were in a hurry because it was a last second decision to change the oil on our way out of town for a lon ...

The guys were great, we were in a hurry because it was a last second decision to change the oil on our way out of town for a long trip and we were in and out and the service held great when I needed it most in the mountains with no service on 4x4 trails. I will be returning again

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My car was taken care of quickly and the staff was very friendly and professional.

My car was taken care of quickly and the staff was very friendly and professional.

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Fast, reliable, not trying to upsell me on things I don't need.

Fast, reliable, not trying to upsell me on things I don't need.

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My air filter was shown to me that I just installed new 3000 miles previous to this visit. It was still very clean but the emplo ...

My air filter was shown to me that I just installed new 3000 miles previous to this visit. It was still very clean but the employee indicated that it was a hard 3000 miles on the filter. All driving conditions where city miles. It was a little rude on his part and didn’t settle well with me as I am an aircraft mechanic and know a bit about mechanical systems. It was obvious that the filter was fairly new as it was still white and clean with no sentiments. Maybe your employees need remedial training on air filter serviceability.

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I asked for advice on replacing the hood struts and got helpful info. on replacing those.

I asked for advice on replacing the hood struts and got helpful info. on replacing those.

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It took 8 min for my oil change plus 3 min or my air filter. Guys were really friendly and asked before doing anything with pric ...

It took 8 min for my oil change plus 3 min or my air filter. Guys were really friendly and asked before doing anything with prices

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The staff is always professional, they are very fast, and I never have to worry about any damage to my vehicle. Great crew!

The staff is always professional, they are very fast, and I never have to worry about any damage to my vehicle. Great crew!

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Have always appreciated being able to drive up, get my work done, and move on. No hassles, you track the work you have done to m ...

Have always appreciated being able to drive up, get my work done, and move on. No hassles, you track the work you have done to my vehicle.

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The staff was quick, friendly, and alerted me to problems that occured when I got a not so good oil change previously. They als ...

The staff was quick, friendly, and alerted me to problems that occured when I got a not so good oil change previously. They also told me the easiest and quickest way to remedy those problems instead of trying to sell me a time costly part.

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They were quick, efficient, and friendly as always

They were quick, efficient, and friendly as always

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As always, the crew were very professional and personable. Hard to find these days. I appreciate it very much!

As always, the crew were very professional and personable. Hard to find these days. I appreciate it very much!

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I like the fact I am not pressured into a service I don’t need. Also high quality of workmanship and product.

I like the fact I am not pressured into a service I don’t need. Also high quality of workmanship and product.

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excellent servivce

excellent servivce

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The store would not take a Valvoline coupon because it wasn't for his store that's all

The store would not take a Valvoline coupon because it wasn't for his store that's all

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The guys are on top of it , so helpful and quick in checking my car and changing the oil!!!

The guys are on top of it , so helpful and quick in checking my car and changing the oil!!!

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I was pleased with the service I received.

I was pleased with the service I received.

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Efficient and knowledgeable staff.

Efficient and knowledgeable staff.

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Had to pull up to wait and cars that came after me we’re about to get in faster

Had to pull up to wait and cars that came after me we’re about to get in faster

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Great customer service! So friendly and professional! And fast!

Great customer service! So friendly and professional! And fast!

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I have been coming here for years. I purchased a new vehicle and I want to continue with the same great service as always

I have been coming here for years. I purchased a new vehicle and I want to continue with the same great service as always

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I had to wait outside much longer than I expected.

I had to wait outside much longer than I expected.

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No thank you.

No thank you.

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Noticed a $2 4x4 charge on my bill when I got home. Not sure what that is all about.

Noticed a $2 4x4 charge on my bill when I got home. Not sure what that is all about.

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They are always quick and friendly

They are always quick and friendly

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They seem knowledgeable and friendly and they are quick

They seem knowledgeable and friendly and they are quick

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Outstanding service, courteous staff, efficient performance.

Outstanding service, courteous staff, efficient performance.

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Manager ran a very efficient operation. Was impressed with his communication skills with me and with his staff. I complemented h ...

Manager ran a very efficient operation. Was impressed with his communication skills with me and with his staff. I complemented him on the business. Manager was hands on with overseeing multiple cars in the bays.

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Great customer service.

Great customer service.

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THIS PLACE IS AWESOME!! THEY ARE SO PROFESSIONAL AND SO SINCEREI LOVE THIS PLACE!THANK YOU SO MUCH

THIS PLACE IS AWESOME!! THEY ARE SO PROFESSIONAL AND SO SINCEREI LOVE THIS PLACE!THANK YOU SO MUCH

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The technicians were courteous, professional and efficient. I'm satisfied and my vehicle is satisfied.

The technicians were courteous, professional and efficient. I'm satisfied and my vehicle is satisfied.

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fast service

fast service

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The tech told me about how long it would take and was right on it, friendly but professional 😎

The tech told me about how long it would take and was right on it, friendly but professional 😎

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Great staff there

Great staff there

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Consistent service. Same manager the last four times I've been there. Fast and quality service.

Consistent service. Same manager the last four times I've been there. Fast and quality service.

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Great service and communication.

Great service and communication.

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Very professional, courteous and responsive team of employees is a refreshing and sometimes forgotten way to to do business nowa ...

Very professional, courteous and responsive team of employees is a refreshing and sometimes forgotten way to to do business nowadays, so you can imagine my shock as I was in and out in 14 minutes with a very re-assuring mind set. I will definitely be back for all my oil changes in the future and will gladly tell my friends and family to try them out.Word of mouth is the only real way of gaining a good reputation anymore, my thanks and appreciation goes out to the Westminster, CO team!

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Staff is always courteous. I have used this location for years and have always gotten good service.

Staff is always courteous. I have used this location for years and have always gotten good service.

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The manger reprimanded an employee right next to my window. Not a big deal, it just could have been done away from customer ears ...

The manger reprimanded an employee right next to my window. Not a big deal, it just could have been done away from customer earshot.

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Mainly the price - $58.99 + $10.43 for additional oil + $2 misc 4x4 service + tax puts the cost at over $70 for an oil change. ...

Mainly the price - $58.99 + $10.43 for additional oil + $2 misc 4x4 service + tax puts the cost at over $70 for an oil change. Considering doing my own oil changes going forward as I can get the oil at almost half the price as charged ($6.90 per qt). Other than that the service folks were great and they were very fast.

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Everyone highly knowledgeable and great to work with.

Everyone highly knowledgeable and great to work with.

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I use them nearly every time I need a change.

I use them nearly every time I need a change.

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The staff is friendly they don’t pressure you and that is why I take all my cars and tell friends and family about this place!

The staff is friendly they don’t pressure you and that is why I take all my cars and tell friends and family about this place!

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I was not happy with The Grease Monkey who did my oil services over the past 3 years. As a result, I took my business to a diffe ...

I was not happy with The Grease Monkey who did my oil services over the past 3 years. As a result, I took my business to a different shop and I’m very pleased with the overall work, quality, and service.

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Didn't fill the coolant

Didn't fill the coolant

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They are always fast and friendly.

They are always fast and friendly.

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I have used this Valvoline for years, they are friendly, professional. And it's always fast getting in and out. I can't imagin ...

I have used this Valvoline for years, they are friendly, professional. And it's always fast getting in and out. I can't imagine going anywhere else.

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I didn’t feel pressured and was greeted by a nice staff. I did need my A/C serviced but they were able to diagnose a larger prob ...

I didn’t feel pressured and was greeted by a nice staff. I did need my A/C serviced but they were able to diagnose a larger problem and saved me money down the road. I have a great experience and will be back

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Quick and easy.

Quick and easy.

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Services was prompt and professional. I experienced no problems. Staff was courteous.

Services was prompt and professional. I experienced no problems. Staff was courteous.

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I have been going to Valvoline for years to maintain my vehicles. They have my records and know my vehicles well, would never c ...

I have been going to Valvoline for years to maintain my vehicles. They have my records and know my vehicles well, would never consider anywhere else.

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$66 with a coupon seemed like a lot to spend on a basin oil change. The staff was very friendly however.Thanks, -Anna

$66 with a coupon seemed like a lot to spend on a basin oil change. The staff was very friendly however.Thanks, -Anna

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Everything went smoothly. Thanks

Everything went smoothly. Thanks

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Svc tech goes above and beyond

Svc tech goes above and beyond

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I like the verification by repeat back of each step process that is taken during the oil change.

I like the verification by repeat back of each step process that is taken during the oil change.

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I feel like I get wonderful customer service here! The guys are all great, treat me with respect and kindness. I never feel l ...

I feel like I get wonderful customer service here! The guys are all great, treat me with respect and kindness. I never feel like they are pushy with sales and they always work hard to explain things well to me and help me feel comfortable.

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Friendly, professional service

Friendly, professional service

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They are always fast and friendly. Waiting room is always clean and has coffee. I recently got this car so it was my first visit ...

They are always fast and friendly. Waiting room is always clean and has coffee. I recently got this car so it was my first visit with it, it only took a minute to get it into the system.

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Very friendly and professional staff

Very friendly and professional staff

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Got in quick and short wait - explained well

Got in quick and short wait - explained well

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Great people, great customer service, showed me what they were replacing and went over the cost before they did it. I will use ...

Great people, great customer service, showed me what they were replacing and went over the cost before they did it. I will use them again in the future.Thank you.

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good job as usual

good job as usual

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We recently moved to area and looked very carefully to find a similar type business like we had in the Chicago area. We drove 1 ...

We recently moved to area and looked very carefully to find a similar type business like we had in the Chicago area. We drove 14 miles and it was worth it. I like being taken care of professionals and all of the gentleman working there behaved in the most professional manner. They take their job seriously and that is what I’m looking for.

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They took the time to explain things, such as the last service record, the status of my battery, and recommended services.

They took the time to explain things, such as the last service record, the status of my battery, and recommended services.

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Quick and couteous

Quick and couteous

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The staff is always very kind, friendly, and attentive.

The staff is always very kind, friendly, and attentive.

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I had no problems with my visit. it went as planned. Fast too.

I had no problems with my visit. it went as planned. Fast too.

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The employees were very courteous and polite. They acted enthusiastic about doing their job. All of them were working - no one ...

The employees were very courteous and polite. They acted enthusiastic about doing their job. All of them were working - no one was standing around talking to friends or texting.

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Guys work well together, the team influence is great!!

Guys work well together, the team influence is great!!

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The store manager is top notch. He is an excellent leader who sets the example for his staff. It is particularly noticeable with ...

The store manager is top notch. He is an excellent leader who sets the example for his staff. It is particularly noticeable with regard to work place safety and vehicle service protocol.

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Wait outside to long. Extra services were way too expensive will go back to the guys near my home. I think that replacing light ...

Wait outside to long. Extra services were way too expensive will go back to the guys near my home. I think that replacing light bulbs, changing oil, and new wipers should not be $140.

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I liked the welcome feeling I had when I was there. The attendant was helpful and kind in explaining what I needed for my new c ...

I liked the welcome feeling I had when I was there. The attendant was helpful and kind in explaining what I needed for my new car.

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They are consistent. Every visit is good with no problems afterwards.