Welcome to the W. 92Nd Ave store! Jason George, Manager
1294 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Randy M
Jason and his crew have always done an excellent job with all my vehicles. I do not go anywhere else.
Jason and his crew have always done an excellent job with all my vehicles. I do not go anywhere else.
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Mac
Finished very quickly even tho very busy.
Finished very quickly even tho very busy.
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Imagine Productions West
Have been a customer for over 10 years between Colorado and Massachusetts, I have always felt welcome there, the product is qual ...
Have been a customer for over 10 years between Colorado and Massachusetts, I have always felt welcome there, the product is quality and the knowledge base of the tech are top self. Would never consider going anywhere else.
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MT
service was prompt work was done with care for my truck and there was no pressure
service was prompt work was done with care for my truck and there was no pressure
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Mr. P
All was good.No problems.
All was good.No problems.
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CB328
The staff who tried to upsell products and have me by filters was pretty rude. I declined his request and he laughed at me and r ...
The staff who tried to upsell products and have me by filters was pretty rude. I declined his request and he laughed at me and rolled his eyes, even after i told him it was going in for service at the dealership next week, so that’s why I didn’t need to purchase it there.
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Andy
Great customer service and a fast service overall. I trust taking my car here.
Great customer service and a fast service overall. I trust taking my car here.
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Jojo
Because he was so helpful and explained everything
Because he was so helpful and explained everything
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John S
The first bay I pullled into had an issue with the equipment so I had to pull out drive around and pull into another bay. The c ...
The first bay I pullled into had an issue with the equipment so I had to pull out drive around and pull into another bay. The cost was not communicated to me until time to pay. While I assumed the cost it should be told prior to performing service in the event I did not want to pay.
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Mars259
The staff and service is always good.
The staff and service is always good.
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Tim
Very high price for an oil change
Very high price for an oil change
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Jim B.
1. The mechanics presented well, clean uniforms and well groomed personally.2. Waiting room clean3. Garage in good order
1. The mechanics presented well, clean uniforms and well groomed personally.2. Waiting room clean3. Garage in good order
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JA
Not being pressured in to buying more than I needed is always a plus! Friendly staff.
Not being pressured in to buying more than I needed is always a plus! Friendly staff.
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cstarr
I really appreciated the reason of getting an oil change there. I didn't have to unload my two young children because we could s ...
I really appreciated the reason of getting an oil change there. I didn't have to unload my two young children because we could stay in the car. The guys helping me we're straight forward and didn't try to sell me on anything extra that want necessary (an air filter).
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mirwin128
no reason...it was a routine oil change
no reason...it was a routine oil change
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Anonymous
As a returning customer, they know my vehicle and what service I want. No fuss
As a returning customer, they know my vehicle and what service I want. No fuss
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Tom S
Very clean facility with customer service oriented staff.
Very clean facility with customer service oriented staff.
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BobW
Professional service
Professional service
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Jane D
These guys take pretty good care of me. Always honest. Price is reasonable, but I keep coming back because the service is quick ...
These guys take pretty good care of me. Always honest. Price is reasonable, but I keep coming back because the service is quick and the coupons make it worth my time.
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Westminster Customer
The guys here are always quick and helpful. Never have a problem service wise.The only suggestion is, I don't feel all the custo ...
The guys here are always quick and helpful. Never have a problem service wise.The only suggestion is, I don't feel all the customers love the super loud country music. This country station took over the best rock station of almost 30 years and a lot of people are not super happy about it. There's a sign not to touch their radio. It would be nice to at least turn it down a bit. People were putting in earbuds or going outside or looking displeased with having to be a captive audience to it. I was looking at the radio to turn it down and saw one of the guys peeking in, so apparently, it's obvious that people often DISLIKE this.
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Talon$
I'm highly satisfied with my recent oil change, the technicians were very knowledgeable about my car and recommended the right s ...
I'm highly satisfied with my recent oil change, the technicians were very knowledgeable about my car and recommended the right services for next time I'm do for an oil change. I will plan on returning soon.
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Denise K.
I usually get in right away. The workers seems competent and friendly. I can use a coupon.
I usually get in right away. The workers seems competent and friendly. I can use a coupon.
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Dan Griggs
It's not that I was dissatisfied with the service. I have been there many times and I believe the technicians do a good job but ...
It's not that I was dissatisfied with the service. I have been there many times and I believe the technicians do a good job but I got to tell you the manager out there is an arrogant jerk. I see the way he talks to other customers and on occasion the way he talks to me. If I decide to go back there again I will give him a piece of my mind if he doesn't act just a little more humble. Dan Griggs
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RonnG
The service is always fast and efficient. They crew always shows shows the old vs new filter(s) and the new oil. It's a nice tou ...
The service is always fast and efficient. They crew always shows shows the old vs new filter(s) and the new oil. It's a nice touch. I have been here multiple times and I have never seen a customer pressured for an upgrade of any kind.I did not know that military discounts were offered, but this was pointed out to me when I was making my payment (he must have seen my I.D.). Talk about customer service!
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JFuqua
In the past I've had to wait a great deal more than 15 minutes, but this was during peak hours. However, my last visit was fanta ...
In the past I've had to wait a great deal more than 15 minutes, but this was during peak hours. However, my last visit was fantastic. I was in and out in less than 20 minutes and paid a very competitive price for which I am very grateful.
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BB
Customer service from start to finish
Customer service from start to finish
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Randy
I've always been very satisfied with Valvoline's service and oil. I have been a customer for many years.
I've always been very satisfied with Valvoline's service and oil. I have been a customer for many years.
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Joyce S.
They did everything I needed done and I felt confident that they knew what they were doing.
They did everything I needed done and I felt confident that they knew what they were doing.
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Mile High Tundra
All associates were very friendly and professional. Everything was explained.
All associates were very friendly and professional. Everything was explained.
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AngieRinCO
This location is always busy - because the people are amanzing. I have taken my truck here for years and always felt with the s ...
This location is always busy - because the people are amanzing. I have taken my truck here for years and always felt with the same guys. They keep track of air filters and stuff and change lights that I honestly have no idea how to change. As a woman, they make sure to explain things and answer any questions I have. I will keep going back.
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Customer
I came in because I needed an oil change and I needed air in my tires. They were about 5 psi too low. I asked specifically for a ...
I came in because I needed an oil change and I needed air in my tires. They were about 5 psi too low. I asked specifically for air to be put in my tires as well, but when I left the tire pressure light was still on and the tires were still about 5 psi too low.
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Jason B
Fast and friendly service
Fast and friendly service
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Dale O.
These guys are quick, polite and professional.
These guys are quick, polite and professional.
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pfikpgi
Prior staff members much more courteous and engaging. Did not have to wait out side dock doors, they were open. Asked the servi ...
Prior staff members much more courteous and engaging. Did not have to wait out side dock doors, they were open. Asked the service manager a question, said that they did not perform the service that I asked about, kind of short, not very friendly.
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Addison
The wait time was about double what was estimated, and the fee for skid plate removal seems high.
The wait time was about double what was estimated, and the fee for skid plate removal seems high.
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rsk
Been using this particular outlet for several years and very satisfied with service and help!
Been using this particular outlet for several years and very satisfied with service and help!
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Holliday
Good crew, was treated very well.
Good crew, was treated very well.
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BM
Jason has always looked after me and my vehicles.He is the main reason I have stuck with Valvoline and this location.I have witn ...
Jason has always looked after me and my vehicles.He is the main reason I have stuck with Valvoline and this location.I have witnessed him training and promoting best practices with his new employees which is a huge trust builder for me.Jason and his people are very customer service oriented. As long as he and his people are there, I will be sure to use Valvolines services for the forseeable future!
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Fred c
Was charged for skid plate removal. There has not been a skid plate on the vehicle since I owned it. I have had this truck servi ...
Was charged for skid plate removal. There has not been a skid plate on the vehicle since I owned it. I have had this truck serviced here for over a year. I have never looked at the bill in detail before as I thought you would be honest. Being charged for something I don’t have is highly dishonest. Maybe I should bring the tv station in next trip. Only way to keep all you guys honest. Reason I left last place
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Fred S.
I was able to pull into the bay upon arrival, no wait time. They had the information on my vehicle on line so knew the type of o ...
I was able to pull into the bay upon arrival, no wait time. They had the information on my vehicle on line so knew the type of oil I use. They gave me a list of services offered and mileage manufacturer recommends they be performed. Answered a a question I had about cabin filters. Offered to change windshield wipers, but I declined because I like the upgraded wipers which was not available. Everything was completed in an acceptable amount of time.
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Anonymous
I had a coupon for $5 off of an oil change that was expiring on Wednesday, so I was super disappointed when the line at Valvolin ...
I had a coupon for $5 off of an oil change that was expiring on Wednesday, so I was super disappointed when the line at Valvoline was super long and I couldn’t wait. Well, by the time I got home that afternoon, you had sent a new coupon for $10 off an oil change and when I went on Friday morning, I just rolled right into the bay! Yippee! Thank you!
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Doc G.
The entire staff at this location is very professional. The manager, (I believe his name is Jason) ensures that all customers ar ...
The entire staff at this location is very professional. The manager, (I believe his name is Jason) ensures that all customers are treated with respect and service is prompt. That is the biggest reason I return for my oil changes.
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tcv
I have visited this location several times.A leak appears each time after a visit, necessitating a return trip to have it addres ...
I have visited this location several times.A leak appears each time after a visit, necessitating a return trip to have it addressed
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Tami S.
Very helpful and friendly staff. They explained everything they were going to do and I didn't feel pressured to make any decis ...
Very helpful and friendly staff. They explained everything they were going to do and I didn't feel pressured to make any decisions.
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Kim L
They are always fast and courteous. they never pressure me to buy other services.
They are always fast and courteous. they never pressure me to buy other services.
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R. Valdez
Even though I had to wait because they where receiving a shipment the time I showed up, I was greeted right away and given a rea ...
Even though I had to wait because they where receiving a shipment the time I showed up, I was greeted right away and given a realistic time frame.
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Arvada CO Customer
When the tech came out with the battery test results, I braced myself for an upsell. Instead, I was pleasantly surprised that th ...
When the tech came out with the battery test results, I braced myself for an upsell. Instead, I was pleasantly surprised that the guys had checked the battery, looked up its warranty and told me not only that it was still under warranty but where to go to get it resolved at no cost.They could've tried to push a new battery on me, but instead showed how committed they were to delivering quality service and in doing so made me far more likely to keep coming back.
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Steve J.
I have had several bad experiences at other chain oil service companies. I could tell that Instant Oil was trying very hard to e ...
I have had several bad experiences at other chain oil service companies. I could tell that Instant Oil was trying very hard to earn my trust and they succeeded.
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Shea D
The gentleman that helped me during my visit were very proffesional & friendly.
The gentleman that helped me during my visit were very proffesional & friendly.
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Sk
Great customer service, also easy to get in and get done
Great customer service, also easy to get in and get done
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Steve in Lakewood
Just the wait but I understand it was a Saturday
Just the wait but I understand it was a Saturday
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Customer
Jason is the best-we trust him and he is great with all our cars!
Jason is the best-we trust him and he is great with all our cars!
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MeganK
Service was quick and efficient. I was told what else was needed for my car but was not pressured to buy additional services.
Service was quick and efficient. I was told what else was needed for my car but was not pressured to buy additional services.
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VIOCFan4life
I've been a customer for years, and the service is consistently fantastic. Consistency is tough with staff turnover, but managem ...
I've been a customer for years, and the service is consistently fantastic. Consistency is tough with staff turnover, but management has knocked it out of the park with every visit and every situation.
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Bill B.
First visit, everything exceeded expectations!
First visit, everything exceeded expectations!
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Allison
Service was efficient and timely even though it was incredibly busy. Only suggestion would be to improve the waiting area.. it’s ...
Service was efficient and timely even though it was incredibly busy. Only suggestion would be to improve the waiting area.. it’s dirty and outdated
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Pam B
I got there around 5:30 and they were 2-3 deep and gave the same great service as always and the manager always makes sure thing ...
I got there around 5:30 and they were 2-3 deep and gave the same great service as always and the manager always makes sure things are good before I leave!! He has been there a long time and super nice!! I have several vehicles and this is the go to location for service and not just oil changes, other maintenance as wel. Keep up the good work!!
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Sjds84
Valvoline always does a great professional job!
Valvoline always does a great professional job!
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Mel L
Nice and quick, which is what I was hoping for.
Nice and quick, which is what I was hoping for.
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Dino
I always get through the process quickly and have great service.
I always get through the process quickly and have great service.
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Sarah
This location is wonderful, they always remember you. The only thing I have to do is buy my own oil filter because of the make ...
This location is wonderful, they always remember you. The only thing I have to do is buy my own oil filter because of the make of car I own.
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S S
Quick and clean. No pressure for add ons
Quick and clean. No pressure for add ons
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Jay S
I have been using Valvoline Instant Oil Change for a few years now. The crew in the shop have always been very polite and profe ...
I have been using Valvoline Instant Oil Change for a few years now. The crew in the shop have always been very polite and professional even when I have stopped in right at the end of the day.My dad swore by Valvoline oil when I was growing up and I have continued to use it. Based on a personal test I did, my vehicles have run better and got better gas mileage with Valvoline than a couple of their competitors.
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Ruben M
The only I had to wait outside was because they were so very busy with other customers. This service center has been my favorite ...
The only I had to wait outside was because they were so very busy with other customers. This service center has been my favorite for about 2 years and I don't plan to change that anytime soon.
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Shabby
Great customer service
Great customer service
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Pearl
I drive 30 miles to the shop I go to because I trust them.
I drive 30 miles to the shop I go to because I trust them.
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Anonymous
It was basically just a regular visit
It was basically just a regular visit
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Brant
Awesome Crew always a pleaseure to go there and get my cars and truck serviced.
Awesome Crew always a pleaseure to go there and get my cars and truck serviced.
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Ken L
The staff is always fast and helpful. I appreciate that there's no pressure for upcharging.
The staff is always fast and helpful. I appreciate that there's no pressure for upcharging.
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SSteve
When I called to ask if they could change my headlight they said yes. When I brought the car in they were not able to change my ...
When I called to ask if they could change my headlight they said yes. When I brought the car in they were not able to change my light. Not a big deal the rest of the service was good
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H D
Speed, quality and reasonably priced. I’m happy!
Speed, quality and reasonably priced. I’m happy!
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MKSJ79
I was satisfied. I was disappointed because they didn't accept my coupon, but they accepted the coupon from my mom from the same ...
I was satisfied. I was disappointed because they didn't accept my coupon, but they accepted the coupon from my mom from the same web site.
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Joey
Timely and efficient service, affordable price point, friendly staff, I wasn’t pressured to get a up charge on anything
Timely and efficient service, affordable price point, friendly staff, I wasn’t pressured to get a up charge on anything
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JCrue44
The employees did a great job and had greT attitudes and were very professional and friendly!
The employees did a great job and had greT attitudes and were very professional and friendly!
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Jason B
Even though I had to wait outside for a little while it was still fast and friendly service.
Even though I had to wait outside for a little while it was still fast and friendly service.
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Prognosis
I'm annoyed by the whole air filter presentation and car fax report. Just change my oil.
I'm annoyed by the whole air filter presentation and car fax report. Just change my oil.
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Fred S.
I feel my truck is well taken care of and will serve me better over future years as a result of this service
I feel my truck is well taken care of and will serve me better over future years as a result of this service
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Shep
Love tha5 store. They change the fuilds/oil in multiple vehicsls for me and I have referred a handful of people to use the same ...
Love tha5 store. They change the fuilds/oil in multiple vehicsls for me and I have referred a handful of people to use the same location.
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Anonymous
I was able to have everything I needed done within 10 minutes. The staff at this location is awesome.
I was able to have everything I needed done within 10 minutes. The staff at this location is awesome.
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Jeremy M
Jason was overall an experienced tech and knew his stuff and a had a great approach this was also the first time ever using a wa ...
Jason was overall an experienced tech and knew his stuff and a had a great approach this was also the first time ever using a waiting room at valvoline and it was very clean
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Tim B
I have been using this location in Westminster since 1997, I now live over 35 miles away and still try to plan my oil changes wh ...
I have been using this location in Westminster since 1997, I now live over 35 miles away and still try to plan my oil changes when I'm in the area. When I say the service is "about the same" it is, its been exceptional for over 2 decades. When I said I had to wait outside was for new vehicle paperwork as this was the 11th vehicle I have brought there. These guys are clearly outstanding and do great work!
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Anonymous
The gentlemen working there were kind considerate, clean, and competent. I watched several interactions and they were all gre ...
The gentlemen working there were kind considerate, clean, and competent. I watched several interactions and they were all great. I liked the way the carefully went over price as additional products and services were suggested.
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T. Blackstock
Always fast and friendly service
Always fast and friendly service
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Antonio Banderas
I normally change my own oil and I understand the convenience of someone else doing it as quickly as they do at Valvoline but I ...
I normally change my own oil and I understand the convenience of someone else doing it as quickly as they do at Valvoline but I was bit offended about their Cabin Air filter pricing. Its something that takes 5-15 min on most cars and to try to charge that much to someone is a little bit crazy. I felt bad for people that actually do it. An average Cabinet Air Filter is $10-$20 and 5-15 min of labor shouldn't be charged so high. Maybe a cheaper cost and most people would do it more regularly. I was not pressured to do anything on my car the tech only pointed out things but the lady in the waiting room was being a little pressured to getting full synthetic and getting the Cabin Air Filter. Also they told me my car car a severe transmission leak and they scared me. I took it to my friend that own a shop and he lifted my car and we did see some oil but NOTHING severe. My parking lot at home and work have no oil.
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dan2000
'Highly' satisfied is a pretty high bar, absolutely nothing wrong with the service I received. Quick, fair price, quality servic ...
'Highly' satisfied is a pretty high bar, absolutely nothing wrong with the service I received. Quick, fair price, quality service, friendly staff... I bring all of my vehicles here.
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Fred c
They keep you well informed about what is recommended by the manufacturer and their suggestions
They keep you well informed about what is recommended by the manufacturer and their suggestions
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Dee J
Friendly, knowledgeable men.
Friendly, knowledgeable men.
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Tim P
Staff was knowledgeable, friendly, and polite. They did a good job in a timely manner and didn’t pressure me to have additional ...
Staff was knowledgeable, friendly, and polite. They did a good job in a timely manner and didn’t pressure me to have additional work done after they had informed me of their thoughts on other issues with the car that should be addressed.
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Ron
Price a bit high compared to similar companies!
Price a bit high compared to similar companies!
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stuffigot4u
I have trusted Jason and his team 100% since 2013. Excellent job!
I have trusted Jason and his team 100% since 2013. Excellent job!
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KW
I was emailed a coupon that morning and the facility could not honor it.
I was emailed a coupon that morning and the facility could not honor it.
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jim o.
very good service
very good service
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Sarah
Even though it was busy they are always quick. I moved farther away but always take the drive to get my oil changed at this loca ...
Even though it was busy they are always quick. I moved farther away but always take the drive to get my oil changed at this location.
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Deb
Great service, customer satisfaction is an obvious goal. Friendly staff.
Great service, customer satisfaction is an obvious goal. Friendly staff.
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Craig G.
Service was done quickly and the staff was friendly.
Service was done quickly and the staff was friendly.
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Doc
As always, professional, courteous staff. Low wait time. No pressure or upsell. Polite techs and managers too!
As always, professional, courteous staff. Low wait time. No pressure or upsell. Polite techs and managers too!
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Brad
Very quick visit, easy in and out.
Very quick visit, easy in and out.
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Jan b
I’ve taken all of my cars here for many years, and yes, I have tried other places, but I always come back.
I’ve taken all of my cars here for many years, and yes, I have tried other places, but I always come back.
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J-Mo
I had experienced less than satisfactory service on my previous oil change with a competitor. The bar was set pretty low as far ...
I had experienced less than satisfactory service on my previous oil change with a competitor. The bar was set pretty low as far as my expectations, but this time I left feeling confident in the capability of Valvoline's techs as well as more than satisfied with how easy and fast the experience was.
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Anonymous
It was great. Just expensive.
It was great. Just expensive.
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Tony F.
I was highly satisfied with my experience and purchases, the shop guys were very nice and helpful they explained the difference ...
I was highly satisfied with my experience and purchases, the shop guys were very nice and helpful they explained the difference choices that were optional for my vehicle to fit my budget. Also they recommended what needs to be done first and what can wait until next time or at least until I would be able to afford what needs to be done to my vehicle in the near future. I give them 5+ stars they are kind,helpfull, and hardworkers. There teamwork was A+
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J.G
The customer service was good and I will recommend people to go there or any of your sites in Colorado.
The customer service was good and I will recommend people to go there or any of your sites in Colorado.
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Jason B
Friendly and fast.
Friendly and fast.
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ber
I drive 30 miles to this valvoline because I get great service. They always remember me and I have never had a problem.
I drive 30 miles to this valvoline because I get great service. They always remember me and I have never had a problem.
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Tb
Very professional service and fast
Very professional service and fast
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Roseanne R
I've been a valvoline customer for at least ten years and i am always satisfied. Never have had a problem.
I've been a valvoline customer for at least ten years and i am always satisfied. Never have had a problem.
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Steve0
Told had lights out for license plate and they were working perfect
Told had lights out for license plate and they were working perfect
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Jaw
Levi was great! He explained everything perfectly and has great customer service skills. No pressure at all! I will be back!
Levi was great! He explained everything perfectly and has great customer service skills. No pressure at all! I will be back!
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Anonymous
It was the fastest oil change I’ve ever had & the staff was awesome!
It was the fastest oil change I’ve ever had & the staff was awesome!
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Bent
Fast reliable service
Fast reliable service
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JoeV
The technicians were, as always, professional, personable, courteous, knowledgeable, and humorous! I always look forward to my v ...
The technicians were, as always, professional, personable, courteous, knowledgeable, and humorous! I always look forward to my visits!
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krystal
they did all i wanted done
they did all i wanted done
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Linda k
It was quick and efficient. There was no waiting for service and staff was helpful with their recommendations regarding changing ...
It was quick and efficient. There was no waiting for service and staff was helpful with their recommendations regarding changing the cabin and air filters.
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Riserjam1964
The process was transparent. I was able to watch the technician from the window put in the type oil I asked for. After the oil w ...
The process was transparent. I was able to watch the technician from the window put in the type oil I asked for. After the oil was filled the tech showed me my oil level on the dipstick. I self checked the drainplug and verified a new oil filter was installed.
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Curt R
The crew got me in quickly, serviced my truck and out in a short time. As quick as any service I have had in the past.
The crew got me in quickly, serviced my truck and out in a short time. As quick as any service I have had in the past.
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Rynomom
Very friendly and efficient staff. Couldn't believe how fast they jumped in and got the oil change done. Also had a light out ...
Very friendly and efficient staff. Couldn't believe how fast they jumped in and got the oil change done. Also had a light out on the license plate that was replaced while the oil was being changed. Super service with many smiling faces!
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David D
Been coming here for about 11 years. Always good service
Been coming here for about 11 years. Always good service
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Steve
Jason and his team are extremely friendly, knowledgeable and efficient.
Jason and his team are extremely friendly, knowledgeable and efficient.
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Pseudodragon
My visit was reasonably quick without unnecessary paperwork or long discussions. They asked me what service I wanted and got to ...
My visit was reasonably quick without unnecessary paperwork or long discussions. They asked me what service I wanted and got to work. Everyone was friendly, professional, and polite.
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Anonymous
Always can get my car done in a timely manner.
Always can get my car done in a timely manner.
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Brent W
I drive from Highlands Ranch to experience the professional service at this location
I drive from Highlands Ranch to experience the professional service at this location
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ldWesty
quick, friendly professional.
quick, friendly professional.
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Dale
Quick and professional.
Quick and professional.
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Laura W.
The experts always treat me with respect and they seem to LOVE their jobs!
The experts always treat me with respect and they seem to LOVE their jobs!
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CoralB
everyone that works there is very nice and very professional and I will defiantly come back
everyone that works there is very nice and very professional and I will defiantly come back
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Anonymous
I paid too much.
I paid too much.
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JJ
I have been going there for years and have always been satisfied.
I have been going there for years and have always been satisfied.
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Al S
The staff was very friendly.
The staff was very friendly.
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SL
I appreciate the quick turn around time. I do not have time to drop my car then have someone drop me back off all for an oil cha ...
I appreciate the quick turn around time. I do not have time to drop my car then have someone drop me back off all for an oil change. I also really appreciate that they tell me what is recommended for my vehicle in addition to the oil change but they never pressure me. I trust that if there was a real issue they would let me know. Works perfect for me!
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Jim J.
Jason was there. He is very professional and friendly.
Jason was there. He is very professional and friendly.
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Lisa D.
"Levi" has superb customer service skills and is very knowledgable about cars. He's truly a terrific asset to your company. Tha ...
"Levi" has superb customer service skills and is very knowledgable about cars. He's truly a terrific asset to your company. Thanks Levi !!
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Civic
Levi and his team has taken care of my cars consistently for 2 years.
Levi and his team has taken care of my cars consistently for 2 years.
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CM
Staff was right there at the entrance waiting for customers to pull in. Pulled in within a minute of another customer and we we ...
Staff was right there at the entrance waiting for customers to pull in. Pulled in within a minute of another customer and we were finished just about a minute apart. Staff showed me what I needed and asked if I needed anything else. Did not have wiper blades for my vehicle but that was okay because that is not what I went in for. Very pleased with the service
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RickB51
Great personnel and service was quick
Great personnel and service was quick
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Amanda Saenz
They checked the oil, battery, windshield fluid, tire pressure, etc... They are awesome! I will definitely be coming back. Thank ...
They checked the oil, battery, windshield fluid, tire pressure, etc... They are awesome! I will definitely be coming back. Thank you :)
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Katshepherd
Great service as always. Friendly fast service.
Great service as always. Friendly fast service.
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JW
Just noticed they didn’t record my tire pressure but I had walked over to discount tire to set up a tire rotation so perhaps tha ...
Just noticed they didn’t record my tire pressure but I had walked over to discount tire to set up a tire rotation so perhaps that’s why. No big deal. Fast and friendly. And of course got my oil changed and that’s what I came in for.
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Jjohnson
Guys were great. Service was fast. Wait was short.
Guys were great. Service was fast. Wait was short.
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tru11
Very prompt and everyone was friendly.
Very prompt and everyone was friendly.
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mr. p
all was great
all was great
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David . B
Good vibe from staff , friendly , and fast , what more could you want?
Good vibe from staff , friendly , and fast , what more could you want?
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Doc
Quick, friendly service. No pressure to buy services.
Quick, friendly service. No pressure to buy services.
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Bruce H.
Fast, friendly, very knowledgeable. Nice people to deal with.
Fast, friendly, very knowledgeable. Nice people to deal with.
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Dave s
Average service
Average service
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Darrell P
Great service and I will return in the near future.
Great service and I will return in the near future.
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Billyboy
When I arrived at the shop I was greeted right away. He informed me that I could wait in the car or wait in the waiting area. I ...
When I arrived at the shop I was greeted right away. He informed me that I could wait in the car or wait in the waiting area. I decided to wait in the car. It got too hot and went inside. The waiting area was nice and clean. I waited 10min tops before they asked what I was in need for. 10mins after that it was fun finished.
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KeithU
Great, quick service. In and out in 15 minutes. Staff was friendly and manager explained everything. No pressure to buy addition ...
Great, quick service. In and out in 15 minutes. Staff was friendly and manager explained everything. No pressure to buy additional services. I’ll be back in six months.
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Zhot
This location has always been top notch
This location has always been top notch
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Sara
Valvoline always does a great job!
Valvoline always does a great job!
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Kevin R
I have been using this store, exclusively, since it opened, for my business vehicles. I have never had any problems. I have frie ...
I have been using this store, exclusively, since it opened, for my business vehicles. I have never had any problems. I have friends who have had bad experiences with competitors. I like Valvoline products and I use them in my personal vehicles as well. The staff is good, courteous and appropriately friendly. I don't get pressured to buy, and that aspect has improved, which indicates that VIOC is listening to customer feedback. The service is quick and thorough. I do wish the Keurig coffee machine had an option besides french roast. When the only negative comment I can think of pertains to the FREE coffee selection, it would seem Jason George and the crew are doing an outstanding job. Keep up the good work!!
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Carol D
All the customers are treated with respect
All the customers are treated with respect
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Paul O
Great service and the oil change was done quick and efficient.
Great service and the oil change was done quick and efficient.
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robertpear
The pressure to up-sell when the products / services were ridiculously priced. I was told I needed a new cabin air filter and it ...
The pressure to up-sell when the products / services were ridiculously priced. I was told I needed a new cabin air filter and its detrimental to my health. When I asked the price he told me ~$45 because there is special technology in the filter to clean the air and make it suitable for your lungs (an air filter is an air filter).. There is an Auto Zone in the same parking lot as this location. I drove 300 feet and got a new one for $17. You'd sell a lot more of those if they were reasonably priced.
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Jeremy J.
The price for an oil change is as high as dealership prices.
The price for an oil change is as high as dealership prices.
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BHart
Very polite and professional and quick
Very polite and professional and quick
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ElDoc
Very polite, no high pressure. Good manufacturer suggest fixes/change. Love you guys. Keep up the great customer service.
Very polite, no high pressure. Good manufacturer suggest fixes/change. Love you guys. Keep up the great customer service.
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Rmolina
They explained the other services offered there. I am very happy about that.
They explained the other services offered there. I am very happy about that.
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Chef Al
Levi and his crew were very friendly and professional
Levi and his crew were very friendly and professional
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Ron
Fast and professional
Fast and professional
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Debra H
Very fast and helpful. From out of town and they were able to give us additional info that we needed.
Very fast and helpful. From out of town and they were able to give us additional info that we needed.
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TRDTACO
I have been going to Valvoline for over 10 years. Starting with the Boulder location. When that closed I started going to the We ...
I have been going to Valvoline for over 10 years. Starting with the Boulder location. When that closed I started going to the Westminster CO location. Same great service at any location. Always fast and friendly and I have never had an issue. The techs are competent and who I trust with all my vehicles.
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DougS
Very thorough
Very thorough
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Chadp
I had several questions about previous service of my transmission and other options for services in the future. Everyone I spo ...
I had several questions about previous service of my transmission and other options for services in the future. Everyone I spoke with was very patient and detailed in Answering all my questions.
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Joe S.
When I need to have my truck serviced, I drive 100 miles (round trip from Milliken, CO to Westminster, CO) to this facility just ...
When I need to have my truck serviced, I drive 100 miles (round trip from Milliken, CO to Westminster, CO) to this facility just because the staff is trustworthy, experienced, and honest. I have been to other facilities that were not as thorough, lacked customer experience, or performed poor service. One such facility (VIOC - Longmont, CO) left my drain plug loose on the oil pan. I fixed it at home. It is worth the long trip to bring my vehicle to a team of sharp people that knows what to do and how to do it. They understand the concept of "do it right the first time." I hope this facility is used as a "template" for what the other VIOC facilities should look like and operate like. They are a great team!
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Lo
Professional and polite employees. Thank you
Professional and polite employees. Thank you
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Anonymous
Always have a good experience there always satisfied, great staff
Always have a good experience there always satisfied, great staff
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Celeste
I got right in, and they had my previous visit on file so I just asked for the same service. They make good recommendations. I a ...
I got right in, and they had my previous visit on file so I just asked for the same service. They make good recommendations. I asked for a diagnostic and it was very reasonably priced compared to another place I've visited. I get a coupon in the mail right around the time I am due to make a visit which is a great reminder and an incentive to come in. And there is coffee in the waiting room! Even decent magazines! What's not to like! Thanks!
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MickeyG
Little more expensive, but thorough, efficient, and trustworthy.
Little more expensive, but thorough, efficient, and trustworthy.
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Npate
Good experience
Good experience
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DGilley
good service, no complaints
good service, no complaints
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T.S.
Have gone to this same place for a number of years, excellent staff and service!
Have gone to this same place for a number of years, excellent staff and service!
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FilippaL
Fast, efficient, and friendly!
Fast, efficient, and friendly!
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carrbr
The team seemed very professional, and worked well together.
The team seemed very professional, and worked well together.
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Blaek
It was fast and simple.
It was fast and simple.
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Anonymous
Levi is wonderful! Very polite, respectful, and thorough.
Levi is wonderful! Very polite, respectful, and thorough.
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Rharrison
The boys that were there working on my car in Westminster were so knowledgeable. They made my transition so quick and easy. They ...
The boys that were there working on my car in Westminster were so knowledgeable. They made my transition so quick and easy. They were all so nice and professional! You could tell they have fun with each other as they were all joking and laughing, but also being professionals! I am so satisfied with my visit! Love this location.
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AB
Very quick and professional service
Very quick and professional service
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Jodman257
The service reps were fast, friendly and thorough with every aspect of my time.
The service reps were fast, friendly and thorough with every aspect of my time.
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Anonymous
Fast and skilled service. Staff listened - didn’t try to push additional services when I started just an oil change.
Fast and skilled service. Staff listened - didn’t try to push additional services when I started just an oil change.
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WendyR
I had my dog with me and he’s a puppy so I needed to stay in the car and they were quick and easy.
I had my dog with me and he’s a puppy so I needed to stay in the car and they were quick and easy.
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BigPapa
Very good job I brought all 3 of my vehicles and 1 of buddies and we had hardly no waiting very good job
Very good job I brought all 3 of my vehicles and 1 of buddies and we had hardly no waiting very good job
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Tim F
I have always had positive results here. I have been going here for almost 7 years now.
I have always had positive results here. I have been going here for almost 7 years now.
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B. Romero
Staff was courteous and service was quick. I did it over my lunch hour.
Staff was courteous and service was quick. I did it over my lunch hour.
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Mv
Friendly, professional, answered questions
Friendly, professional, answered questions
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Mary D
The manager greeted us and remembered we had been there before but in another car. He hadn’t serviced this car before. We have ...
The manager greeted us and remembered we had been there before but in another car. He hadn’t serviced this car before. We have always been treated very respectfully. Never talked down to and always listed to our concerns. I never feel like just another car to be serviced. I would recommend this Valvoline to anyone knowing they were going to get the best service
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Fred S.
Friendly employees working quickly, they ask pertinent questions, answered questions I had. It is a good service to maintain the ...
Friendly employees working quickly, they ask pertinent questions, answered questions I had. It is a good service to maintain the integrity of the vehicle.
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Alisha T
I refuse to go anywhere else because the staff is so great!
I refuse to go anywhere else because the staff is so great!
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KayW
Always prompt service, nice people and competitive pricing
Always prompt service, nice people and competitive pricing
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David C.
Took only 20 minutes. Management made me aware of a coupon to reduce the cost. Efficient and courteous. Let me know of brake lig ...
Took only 20 minutes. Management made me aware of a coupon to reduce the cost. Efficient and courteous. Let me know of brake light out.
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Anonymous
I am a regular customer and have always been satisfied with the manager, Jason and his staff.Great business I support in my neig ...
I am a regular customer and have always been satisfied with the manager, Jason and his staff.Great business I support in my neighborhood!
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Bev
The staff was friendly and knowledgeable.
The staff was friendly and knowledgeable.
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AllenP
Friendly staff, quick service, comparable pricing. No pressure.
Friendly staff, quick service, comparable pricing. No pressure.
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flutterby1949
excellent professional service
excellent professional service
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Jeff M
Very polite and knowledgeable staff
Very polite and knowledgeable staff
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Kelly D
I was greeted by both Jordan and Pier who were extremely friendly and attentive. Pier went above and beyond to explain my transm ...
I was greeted by both Jordan and Pier who were extremely friendly and attentive. Pier went above and beyond to explain my transmission fluid flush, Made recommendations to me based on my needs and probably coordinated everything for me including the oil change. He is extremely friendly and customer service based. I do not live in Westminster but when I come back to see my parents, I will come back to Valvoline to get my oil changed! Made recommendations to me based on my needs and probably coordinated everything for me including the oil change. He is extremely friendly and customer service based. I do not live in Westminster but when I come back to see my parents, I will come back to Valvoline to get my oil changed! Kelly DiGiacomo
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Amanda
I usually go to grease monkey but it’s kinda outta the way for me. This is right by my house. The nervousness of going somewhere ...
I usually go to grease monkey but it’s kinda outta the way for me. This is right by my house. The nervousness of going somewhere new is worrying if they will pressure you with things. Instead they just told me about things that were recommended and now I feel more informed about services they offer and what my car needs. The waiting room area had toys, which helped since my kids were with me. They were all friendly and great guys! I will always come back here now for oil and more work on the tune up of my car. Also they replaced my break lights that were out! Thank you!!
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Brent S.
I like this location: the staff, the service, the time it takes. Overall a few more dollars spent than if I were to do the oil ...
I like this location: the staff, the service, the time it takes. Overall a few more dollars spent than if I were to do the oil change myself, but the cost outweighs the hassle. I always use this particular location. Great service.
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Laurie V
The staff were very polite and respectful. They explained everything I needed to know about my car. I was in and out very fast, ...
The staff were very polite and respectful. They explained everything I needed to know about my car. I was in and out very fast, very pleased with that! My husband and son also get their oil changed here. Thanks for your great service.
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Frankie J
Quick. Professional. Accommodating. Did exactly what I asked. Clean bathroom, clean waiting room. Perfectly runned store.
Quick. Professional. Accommodating. Did exactly what I asked. Clean bathroom, clean waiting room. Perfectly runned store.
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Anonymous
always great service with great staff at out Westminster location/store!
always great service with great staff at out Westminster location/store!
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Nancique
Referred by my daughter. It was everything she had told me to expect.
Referred by my daughter. It was everything she had told me to expect.
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Vicki l
It was quick and workers were friendly
It was quick and workers were friendly
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Kevin R
I have been using this store for years. I have always had good service with a friendly staff.
I have been using this store for years. I have always had good service with a friendly staff.
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Laura B
I was able to get in right away and they performed services I requested.
I was able to get in right away and they performed services I requested.
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Freesprtd
This team Rocks!! They are super friendly, informative, knowledgeable & experienced! And they have good comradeship in their wor ...
This team Rocks!! They are super friendly, informative, knowledgeable & experienced! And they have good comradeship in their work environment.
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Nurse595
Regular customer, wouldn’t go anywhere else
Regular customer, wouldn’t go anywhere else
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rcrowden
Best oil, and best service
Best oil, and best service
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Kate
Great service and staff. They always do a great job.
Great service and staff. They always do a great job.
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BrianG
The staff is always very professional and they always do their best to get my vehicle serviced quickly.
The staff is always very professional and they always do their best to get my vehicle serviced quickly.
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Brandon
The staff was friendly, knowledgeable, and the visit was extremely fast.
The staff was friendly, knowledgeable, and the visit was extremely fast.
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Dyerpaul
It was fast service and I was in a hurry so I'll definitely come back
It was fast service and I was in a hurry so I'll definitely come back
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Jetski
Overall everyone was very friendly and knowledgeable! Great experience!
Overall everyone was very friendly and knowledgeable! Great experience!
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Anonymous
Quick and easy
Quick and easy
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Bob
Very professional staff. Clean shop. Clean restrooms.
Very professional staff. Clean shop. Clean restrooms.
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VV customer
Reasonably prompt, courteous service.
Reasonably prompt, courteous service.
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DJR
I usually have a hard time fully trusting instant oil change service. I definitely trust Valvoline over Juffy Lube. I just dont ...
I usually have a hard time fully trusting instant oil change service. I definitely trust Valvoline over Juffy Lube. I just dont feel the quality of workmanship is priority.
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JW
It was just a regular visit
It was just a regular visit
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Anonymous
I had some specific questions about the type of oil being used. I have a car that is new to me that takes a different kind of oi ...
I had some specific questions about the type of oil being used. I have a car that is new to me that takes a different kind of oil than I had previously been using. The technician talked to me about the different kind of oils offered and assured me that at my last visit the proper type of oil for my car was used. My total wait from start to finish was less than 20 minutes.
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Lb
It was quick and easy. Friendly customer service.
It was quick and easy. Friendly customer service.
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Debbie S.
Another vehicle that pulled in after me was done before mine. It took much longer than normally. I asked if there was a problem ...
Another vehicle that pulled in after me was done before mine. It took much longer than normally. I asked if there was a problem and was told they had a problem with the plug and had to replace it.
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Carolyn M.
Jason was super nice and very informative in his answers to the questions I had, and the oil change itself was so fast.
Jason was super nice and very informative in his answers to the questions I had, and the oil change itself was so fast.
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Greg
It was again fast and easy. I was not pressured into buying anything but was made aware of the services and that is why I’ll wi ...
It was again fast and easy. I was not pressured into buying anything but was made aware of the services and that is why I’ll will go out of my way to go back.
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Sarah D
I was satisfied
I was satisfied
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Teej McGee
Very friendly staff, Jordan greeted me and explained all my options, and rest of crew was very courteous and professional.
Very friendly staff, Jordan greeted me and explained all my options, and rest of crew was very courteous and professional.
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j
Efficient staff, didn't make a mess in my pickup. The country music in the waiting area sucks, though;-).
Efficient staff, didn't make a mess in my pickup. The country music in the waiting area sucks, though;-).
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Aimee M
It litterally took 10 minutes from start to finish! Great service!
It litterally took 10 minutes from start to finish! Great service!
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Anonymous
They were friendly, helpful, fast, and we were all around very, very satisfied with the whole experience. We will visit them ag ...
They were friendly, helpful, fast, and we were all around very, very satisfied with the whole experience. We will visit them again when an oil change is needed. I especially liked how courteous everyone was. A big thanks to all the employees.
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Elijah Power
Team was really friendly and efficient. Thank you for your attention to detail.
Team was really friendly and efficient. Thank you for your attention to detail.
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Doc
The staff at this location are always very professional. That's why I keep returning.
The staff at this location are always very professional. That's why I keep returning.
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xbuff
I love they there is no pressure to purchase air filters before it's necessary. That was a problem I had at competitor's stores ...
I love they there is no pressure to purchase air filters before it's necessary. That was a problem I had at competitor's stores. The guys here are always so professional and honest.
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BenA
Service was great but the wait was a little too long.
Service was great but the wait was a little too long.
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Scot S
Professional Staff
Professional Staff
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Chrisc
The amount of time I had to wait before my car was able to be pulled into the bay
The amount of time I had to wait before my car was able to be pulled into the bay
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Ashley VW
I went in with a new car than my previous visits. I appreciate that they offered to check my cabin air filter, which had never h ...
I went in with a new car than my previous visits. I appreciate that they offered to check my cabin air filter, which had never happened in the past. Although, after hearing the price I was a little disappointed that I decided to get that service. I can get a much cheaper filter on Amazon and change it myself. $50 is way too high of a price for this service. Also, I'm not sure if they are required to reset the engine oil and oil filter lights, but I had to do this on my own. Nothing too hard to do myself, but would have been nice if they were able to do that for me. Otherwise, I was satisfied with my service as usual, just not highly satisfied this time around.
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Ford Performance Owners
The staff has always done oil changes on all our vehicles with a great courtesy towards ourselves and the vehicles we own. None ...
The staff has always done oil changes on all our vehicles with a great courtesy towards ourselves and the vehicles we own. None of the vehicles go anywhere else for the service unless our mechanic is doing normal service in other areas on the vehicles.
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Trenton N
The guys were great, we were in a hurry because it was a last second decision to change the oil on our way out of town for a lon ...
The guys were great, we were in a hurry because it was a last second decision to change the oil on our way out of town for a long trip and we were in and out and the service held great when I needed it most in the mountains with no service on 4x4 trails. I will be returning again
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Julie P
My car was taken care of quickly and the staff was very friendly and professional.
My car was taken care of quickly and the staff was very friendly and professional.
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Mbell
Fast, reliable, not trying to upsell me on things I don't need.
Fast, reliable, not trying to upsell me on things I don't need.
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Michelle
My air filter was shown to me that I just installed new 3000 miles previous to this visit. It was still very clean but the emplo ...
My air filter was shown to me that I just installed new 3000 miles previous to this visit. It was still very clean but the employee indicated that it was a hard 3000 miles on the filter. All driving conditions where city miles. It was a little rude on his part and didn’t settle well with me as I am an aircraft mechanic and know a bit about mechanical systems. It was obvious that the filter was fairly new as it was still white and clean with no sentiments. Maybe your employees need remedial training on air filter serviceability.
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AL
I asked for advice on replacing the hood struts and got helpful info. on replacing those.
I asked for advice on replacing the hood struts and got helpful info. on replacing those.
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KD
It took 8 min for my oil change plus 3 min or my air filter. Guys were really friendly and asked before doing anything with pric ...
It took 8 min for my oil change plus 3 min or my air filter. Guys were really friendly and asked before doing anything with prices
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Joe S
The staff is always professional, they are very fast, and I never have to worry about any damage to my vehicle. Great crew!
The staff is always professional, they are very fast, and I never have to worry about any damage to my vehicle. Great crew!
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Shane B
Have always appreciated being able to drive up, get my work done, and move on. No hassles, you track the work you have done to m ...
Have always appreciated being able to drive up, get my work done, and move on. No hassles, you track the work you have done to my vehicle.
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F-250 Principle
The staff was quick, friendly, and alerted me to problems that occured when I got a not so good oil change previously. They als ...
The staff was quick, friendly, and alerted me to problems that occured when I got a not so good oil change previously. They also told me the easiest and quickest way to remedy those problems instead of trying to sell me a time costly part.
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LE
They were quick, efficient, and friendly as always
They were quick, efficient, and friendly as always
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JoeV
As always, the crew were very professional and personable. Hard to find these days. I appreciate it very much!
As always, the crew were very professional and personable. Hard to find these days. I appreciate it very much!
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Theresa
I like the fact I am not pressured into a service I don’t need. Also high quality of workmanship and product.
I like the fact I am not pressured into a service I don’t need. Also high quality of workmanship and product.
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rsk
excellent servivce
excellent servivce
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Ken
The store would not take a Valvoline coupon because it wasn't for his store that's all
The store would not take a Valvoline coupon because it wasn't for his store that's all
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JayWalt
The guys are on top of it , so helpful and quick in checking my car and changing the oil!!!
The guys are on top of it , so helpful and quick in checking my car and changing the oil!!!
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Mustang01
I was pleased with the service I received.
I was pleased with the service I received.
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Jim P
Efficient and knowledgeable staff.
Efficient and knowledgeable staff.
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123
Had to pull up to wait and cars that came after me we’re about to get in faster
Had to pull up to wait and cars that came after me we’re about to get in faster
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Deb Z
Great customer service! So friendly and professional! And fast!
Great customer service! So friendly and professional! And fast!
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Ron T
I have been coming here for years. I purchased a new vehicle and I want to continue with the same great service as always
I have been coming here for years. I purchased a new vehicle and I want to continue with the same great service as always
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Hilary C.
I had to wait outside much longer than I expected.
I had to wait outside much longer than I expected.
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Robert
No thank you.
No thank you.
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Lis
Noticed a $2 4x4 charge on my bill when I got home. Not sure what that is all about.
Noticed a $2 4x4 charge on my bill when I got home. Not sure what that is all about.
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KimL
They are always quick and friendly
They are always quick and friendly
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Glen A
They seem knowledgeable and friendly and they are quick
They seem knowledgeable and friendly and they are quick
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M.B.WestminsterCustomer
Outstanding service, courteous staff, efficient performance.
Outstanding service, courteous staff, efficient performance.
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G-52
Manager ran a very efficient operation. Was impressed with his communication skills with me and with his staff. I complemented h ...
Manager ran a very efficient operation. Was impressed with his communication skills with me and with his staff. I complemented him on the business. Manager was hands on with overseeing multiple cars in the bays.
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Jetski
Great customer service.
Great customer service.
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Q
THIS PLACE IS AWESOME!! THEY ARE SO PROFESSIONAL AND SO SINCEREI LOVE THIS PLACE!THANK YOU SO MUCH
THIS PLACE IS AWESOME!! THEY ARE SO PROFESSIONAL AND SO SINCEREI LOVE THIS PLACE!THANK YOU SO MUCH
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Ronnie G.
The technicians were courteous, professional and efficient. I'm satisfied and my vehicle is satisfied.
The technicians were courteous, professional and efficient. I'm satisfied and my vehicle is satisfied.
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dan c
fast service
fast service
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Rick B
The tech told me about how long it would take and was right on it, friendly but professional 😎
The tech told me about how long it would take and was right on it, friendly but professional 😎
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Butch t
Great staff there
Great staff there
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West local
Consistent service. Same manager the last four times I've been there. Fast and quality service.
Consistent service. Same manager the last four times I've been there. Fast and quality service.
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Mike B.
Great service and communication.
Great service and communication.
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Owner of a 2013 Jeep JK Rubicon
Very professional, courteous and responsive team of employees is a refreshing and sometimes forgotten way to to do business nowa ...
Very professional, courteous and responsive team of employees is a refreshing and sometimes forgotten way to to do business nowadays, so you can imagine my shock as I was in and out in 14 minutes with a very re-assuring mind set. I will definitely be back for all my oil changes in the future and will gladly tell my friends and family to try them out.Word of mouth is the only real way of gaining a good reputation anymore, my thanks and appreciation goes out to the Westminster, CO team!
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Kevin R
Staff is always courteous. I have used this location for years and have always gotten good service.
Staff is always courteous. I have used this location for years and have always gotten good service.
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StephenH
The manger reprimanded an employee right next to my window. Not a big deal, it just could have been done away from customer ears ...
The manger reprimanded an employee right next to my window. Not a big deal, it just could have been done away from customer earshot.
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Broomfield Joe
Mainly the price - $58.99 + $10.43 for additional oil + $2 misc 4x4 service + tax puts the cost at over $70 for an oil change. ...
Mainly the price - $58.99 + $10.43 for additional oil + $2 misc 4x4 service + tax puts the cost at over $70 for an oil change. Considering doing my own oil changes going forward as I can get the oil at almost half the price as charged ($6.90 per qt). Other than that the service folks were great and they were very fast.
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Bruce H.
Everyone highly knowledgeable and great to work with.
Everyone highly knowledgeable and great to work with.
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Dave G
I use them nearly every time I need a change.
I use them nearly every time I need a change.
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Mary c
The staff is friendly they don’t pressure you and that is why I take all my cars and tell friends and family about this place!
The staff is friendly they don’t pressure you and that is why I take all my cars and tell friends and family about this place!
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Darrell P
I was not happy with The Grease Monkey who did my oil services over the past 3 years. As a result, I took my business to a diffe ...
I was not happy with The Grease Monkey who did my oil services over the past 3 years. As a result, I took my business to a different shop and I’m very pleased with the overall work, quality, and service.
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Ben L
Didn't fill the coolant
Didn't fill the coolant
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LC
They are always fast and friendly.
They are always fast and friendly.
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lkj.colorado
I have used this Valvoline for years, they are friendly, professional. And it's always fast getting in and out. I can't imagin ...
I have used this Valvoline for years, they are friendly, professional. And it's always fast getting in and out. I can't imagine going anywhere else.
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Tombobmiller
I didn’t feel pressured and was greeted by a nice staff. I did need my A/C serviced but they were able to diagnose a larger prob ...
I didn’t feel pressured and was greeted by a nice staff. I did need my A/C serviced but they were able to diagnose a larger problem and saved me money down the road. I have a great experience and will be back
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Steve A
Quick and easy.
Quick and easy.
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Mark W
Services was prompt and professional. I experienced no problems. Staff was courteous.
Services was prompt and professional. I experienced no problems. Staff was courteous.
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RN
I have been going to Valvoline for years to maintain my vehicles. They have my records and know my vehicles well, would never c ...
I have been going to Valvoline for years to maintain my vehicles. They have my records and know my vehicles well, would never consider anywhere else.
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Anna
$66 with a coupon seemed like a lot to spend on a basin oil change. The staff was very friendly however.Thanks, -Anna
$66 with a coupon seemed like a lot to spend on a basin oil change. The staff was very friendly however.Thanks, -Anna
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Mike
Everything went smoothly. Thanks
Everything went smoothly. Thanks
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Anonymous
Svc tech goes above and beyond
Svc tech goes above and beyond
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MargieM
I like the verification by repeat back of each step process that is taken during the oil change.
I like the verification by repeat back of each step process that is taken during the oil change.
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JaneA
I feel like I get wonderful customer service here! The guys are all great, treat me with respect and kindness. I never feel l ...
I feel like I get wonderful customer service here! The guys are all great, treat me with respect and kindness. I never feel like they are pushy with sales and they always work hard to explain things well to me and help me feel comfortable.
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johns
Friendly, professional service
Friendly, professional service
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John S
They are always fast and friendly. Waiting room is always clean and has coffee. I recently got this car so it was my first visit ...
They are always fast and friendly. Waiting room is always clean and has coffee. I recently got this car so it was my first visit with it, it only took a minute to get it into the system.
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Jim L.
Very friendly and professional staff
Very friendly and professional staff
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Kay W
Got in quick and short wait - explained well
Got in quick and short wait - explained well
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Mabel R
Great people, great customer service, showed me what they were replacing and went over the cost before they did it. I will use ...
Great people, great customer service, showed me what they were replacing and went over the cost before they did it. I will use them again in the future.Thank you.
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Anonymous
good job as usual
good job as usual
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Diane H
We recently moved to area and looked very carefully to find a similar type business like we had in the Chicago area. We drove 1 ...
We recently moved to area and looked very carefully to find a similar type business like we had in the Chicago area. We drove 14 miles and it was worth it. I like being taken care of professionals and all of the gentleman working there behaved in the most professional manner. They take their job seriously and that is what I’m looking for.
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VicM
They took the time to explain things, such as the last service record, the status of my battery, and recommended services.
They took the time to explain things, such as the last service record, the status of my battery, and recommended services.
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Chad T
Quick and couteous
Quick and couteous
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Keira
The staff is always very kind, friendly, and attentive.
The staff is always very kind, friendly, and attentive.
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Dave P
I had no problems with my visit. it went as planned. Fast too.
I had no problems with my visit. it went as planned. Fast too.
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Becky H
The employees were very courteous and polite. They acted enthusiastic about doing their job. All of them were working - no one ...
The employees were very courteous and polite. They acted enthusiastic about doing their job. All of them were working - no one was standing around talking to friends or texting.
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Laurie
Guys work well together, the team influence is great!!
Guys work well together, the team influence is great!!
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C&G Painting, Inc.
The store manager is top notch. He is an excellent leader who sets the example for his staff. It is particularly noticeable with ...
The store manager is top notch. He is an excellent leader who sets the example for his staff. It is particularly noticeable with regard to work place safety and vehicle service protocol.
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Fred
Wait outside to long. Extra services were way too expensive will go back to the guys near my home. I think that replacing light ...
Wait outside to long. Extra services were way too expensive will go back to the guys near my home. I think that replacing light bulbs, changing oil, and new wipers should not be $140.
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Mel H.
I liked the welcome feeling I had when I was there. The attendant was helpful and kind in explaining what I needed for my new c ...
I liked the welcome feeling I had when I was there. The attendant was helpful and kind in explaining what I needed for my new car.
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Randy Wagner
They are consistent. Every visit is good with no problems afterwards.
They are consistent. Every visit is good with no problems afterwards.
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-JV
Staff, as always, are knowledgeable, personable, and very professional, as well as fast in doing their work.
Staff, as always, are knowledgeable, personable, and very professional, as well as fast in doing their work.
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Kim
Although changing my oil is not on my list of my favorite things to do, I'm always satisfied after the job is done. They are qu ...
Although changing my oil is not on my list of my favorite things to do, I'm always satisfied after the job is done. They are quick, courteous and seem to know what they are doing. I've been going there for years and will continue to do so.
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Anonymous
Love this store. Staff is friendly. They make recommendations but never pressure you to buy services. Fast, knowledgeable and ...
Love this store. Staff is friendly. They make recommendations but never pressure you to buy services. Fast, knowledgeable and friendly.
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Mammaedge
Ive always loved valvoline and they always have such wonderful attitudes. I don't ever feel pressured to buy services but they d ...
Ive always loved valvoline and they always have such wonderful attitudes. I don't ever feel pressured to buy services but they do let me know where my car is at 'health' wise lol so that way I'm able to make future decisions based on what I can afford
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GPA
Have used the service many times and I can trust things will be done right
Have used the service many times and I can trust things will be done right
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JBurg
The staff was kind and professional and explained all the things they checked and recommended some additional maintenance but in ...
The staff was kind and professional and explained all the things they checked and recommended some additional maintenance but in a very low pressure more of an "fyi" than an up-sale. I pulled right into the garage and they immediately got to work. I spent 10 mins or less in the waiting room. Prices were on par with other shops, but the service and courtesy set this crew at the Westminster (92nd and old wads) sets them apart and will keep me coming back.
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Marion V.
We have been going there for several years now and always get good service.
We have been going there for several years now and always get good service.
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Bill
Always friendly employees
Always friendly employees
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Tim p
Smart and quick
Smart and quick
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Lynne S
Ive been coming here for a long time and everything is done efficiently and always ask if I have any questions. No pressure if I ...
Ive been coming here for a long time and everything is done efficiently and always ask if I have any questions. No pressure if I say no to any purchases
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Joshua W
Friendly and professional staff! Always a great experence. Every time I get my oil change there the manager always takes the tim ...
Friendly and professional staff! Always a great experence. Every time I get my oil change there the manager always takes the time to explained every thing. I come from a the customer service industry and the way he talks and explains things to me and the other customers is exceptional. I think his name was Joel and he deserves to be praised for his people skills!
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JB
super nice, in and out, and they are friendly
super nice, in and out, and they are friendly
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HAWK
TOLD THEM TO DOUBLE CHECK TRANS FLUID. I KNEW IT WAS LOW. THEY SAID IT WAS OK. WHEN I GOT HOME AD CHECKED IT MYSELF IT WAS HALF ...
TOLD THEM TO DOUBLE CHECK TRANS FLUID. I KNEW IT WAS LOW. THEY SAID IT WAS OK. WHEN I GOT HOME AD CHECKED IT MYSELF IT WAS HALF A QUART+ LOW STILL.
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Mackwack
Everyone was so so nice, the oil change was crazy quick, and I didn’t feel pressured at all! At Valvoline in the past I have fel ...
Everyone was so so nice, the oil change was crazy quick, and I didn’t feel pressured at all! At Valvoline in the past I have felt pressured into other services but didn’t at all here, spread the word for all Valvoline’s to be like this!
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Kelli
Great attitude by all who I interfered with.
Great attitude by all who I interfered with.
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olenickdesigns
everyone is friendly and proactive.
everyone is friendly and proactive.
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Anonymous
I am never pressured into a sale.
I am never pressured into a sale.
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kellee p
Professional friendly people!
Professional friendly people!
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JA
Nothing specific. Expectations met.
Nothing specific. Expectations met.
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Dave
Convenient. In and out fairly quickly.
Convenient. In and out fairly quickly.
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Jared
The speed and the quality of care that was taken in account for my car. I felt that my car was taken good care and that gives m ...
The speed and the quality of care that was taken in account for my car. I felt that my car was taken good care and that gives me piece of mind when I am on the road. I appreciate my care and concerns were addressed and made sure that everything is good to go before I left the garage. I would highly recommend coming back here in the future for my preventive care for my car in the future.
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JE
They've always done a good job with my vehicles. I did forget to mention to the manager that on my last visit, someone didn't t ...
They've always done a good job with my vehicles. I did forget to mention to the manager that on my last visit, someone didn't tighten down the oil filter good enough and had leaks showing up on my driveway.
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David M
I brought a coupon and it seemed that he was offended by it. He explained that he needed to pay his employees and asked me “how ...
I brought a coupon and it seemed that he was offended by it. He explained that he needed to pay his employees and asked me “how will he pay his 5 employees working on my car if he takes the $19 oil changue coupon”. However he was nice and gave me a $4 discount
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B. Romero
They got me in right away and the staff were friendly and courteous.
They got me in right away and the staff were friendly and courteous.
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Christina
Quick service, not pushy to have additional services
Quick service, not pushy to have additional services
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Valerie R
I was in and out within a 20-30 minute time frame. The staff was very friendly and did everything I needed done.
I was in and out within a 20-30 minute time frame. The staff was very friendly and did everything I needed done.
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GreenIvy84
It comes down to the price. Paying $80 every 3,000 miles is way too high.
It comes down to the price. Paying $80 every 3,000 miles is way too high.
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Don M
I was in and out quickly and they did every thing their supposed to do.
I was in and out quickly and they did every thing their supposed to do.
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BB
The staff is WONDERFUL. They accommodate my terrible driving skills and are quick and efficient as a I have a two-year-old, that ...
The staff is WONDERFUL. They accommodate my terrible driving skills and are quick and efficient as a I have a two-year-old, that is fantastic!
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ccooper
Pulled up outside, didn't know quite what to do, nobody came out to greet me. I left my car outside and came in and was greeted ...
Pulled up outside, didn't know quite what to do, nobody came out to greet me. I left my car outside and came in and was greeted warmly and everything from there went well. Not sure if the prices for filters etc. are good or overpriced.
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Anonymous
This was my first visit to this Oil Change so to get higher rating will take more than one visit
This was my first visit to this Oil Change so to get higher rating will take more than one visit
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Anonymous
The best service ever
The best service ever
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Dawn R
The employees are always courteous, quick and helpful. Great place to get an oil change done (and super fast).
The employees are always courteous, quick and helpful. Great place to get an oil change done (and super fast).
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LDwesty
Service was prompt and professional. Tech was friendly, thorough.
Service was prompt and professional. Tech was friendly, thorough.
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Jeff R
My local shop is always efficient, professional and very friendly. They always explain exactly what they are doing and consult ...
My local shop is always efficient, professional and very friendly. They always explain exactly what they are doing and consult with me on what I need to spend money on.
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KathiD
Friendly and honest. . . a huge improvement from going to the dealership.
Friendly and honest. . . a huge improvement from going to the dealership.
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Brad L
I had come for an oil change which was done excellently, but when I told the tech that the Check Engine light was on and could h ...
I had come for an oil change which was done excellently, but when I told the tech that the Check Engine light was on and could he check it, he said Oh no, we charge $25 for that. I think that the policy is petty and surely costs you money since there might have been additional services I would have gladly paid for.
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Satisfied Beyond
Outstanding Customer Service. Thank You
Outstanding Customer Service. Thank You
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Kat
Always friendly, trust worthy service. Clean welcoming environment. That’s why I continue to come back.
Always friendly, trust worthy service. Clean welcoming environment. That’s why I continue to come back.
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JenninCO
Quick, efficient, clean waiting room, everything explained well. Very happy with Valvoline.
Quick, efficient, clean waiting room, everything explained well. Very happy with Valvoline.
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socrmom
I enjoyed the expertise but I wasn't pressured to change my air filter. Now, I'm thinking I should have done that so I will com ...
I enjoyed the expertise but I wasn't pressured to change my air filter. Now, I'm thinking I should have done that so I will come back to do just that.
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Tazflyer
All staff is great, they are very prompt and knowledgeable. I never feel pressured that is why I always bring my vehicles here.
All staff is great, they are very prompt and knowledgeable. I never feel pressured that is why I always bring my vehicles here.
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Lisa F.
The crew working New Year's Eve Day was awesome! They were quick, kind, thorough and all in good moods. I had them replace my ...
The crew working New Year's Eve Day was awesome! They were quick, kind, thorough and all in good moods. I had them replace my headlights and was happy that I didn't get an overpriced quote. I will always use this Valvoline and recommend it to family and friends.
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KB
I spoke with Jason prior to my visit. He was prompt in his knowledge of my battery warranty, checked to make sure a new one was ...
I spoke with Jason prior to my visit. He was prompt in his knowledge of my battery warranty, checked to make sure a new one was available, priced it out for me & was super pleasant. I always use this Valvoline because the guys are always so nice, knowledgeable and quick.
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Sarah
Jason the manager always remembers us when we come in. He makes sure we have a great experience everytime.
Jason the manager always remembers us when we come in. He makes sure we have a great experience everytime.
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Scot S
Pleasant employees and they did a professional job.
Pleasant employees and they did a professional job.
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Anonymous
Wait time prior to entry exceeded 30 minutes. In fairness, I was advised of this when I arrived. They were short staffed.
Wait time prior to entry exceeded 30 minutes. In fairness, I was advised of this when I arrived. They were short staffed.
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Mike P
Took over an hour and 15 min for a oil change. If I knew it would be that long I would have went elsewhere and made an appointme ...
Took over an hour and 15 min for a oil change. If I knew it would be that long I would have went elsewhere and made an appointment
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Joe D
Jason George is the manager and he seems to have a highly trained staff. I like it that they show you your car's air filter and ...
Jason George is the manager and he seems to have a highly trained staff. I like it that they show you your car's air filter and also the oil on the dipstick after the oil is changed. They top off all fluids and tell you if there is a problem with the vehicle or if any other service is need now or very soon. Very professional and comforting.I trust my car care to Jason's Valvoline shop.
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Jay
Good value and service
Good value and service
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Anonymous
Went to Jiffy lube first and they stated oil change couldn’t be completed.
Went to Jiffy lube first and they stated oil change couldn’t be completed.
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Lynne
They listen to what I want and need and don’t pressure me if I refuse any service
They listen to what I want and need and don’t pressure me if I refuse any service
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Meg’s
I love coming here, I’m not savvy with cars and I never feel like I’m being taken advantage of. And if I ask questions, I’m neve ...
I love coming here, I’m not savvy with cars and I never feel like I’m being taken advantage of. And if I ask questions, I’m never made to feel stupid in any way.
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COTerriermom
Greeted me with respect. Listened to what I needed done. Did it with professionalism and knowledge of my vehicle.
Greeted me with respect. Listened to what I needed done. Did it with professionalism and knowledge of my vehicle.
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RCIBobby
Did not grease all the fittings
Did not grease all the fittings
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MikeB
Jason and his staff are always professional, courteous, and expedite.
Jason and his staff are always professional, courteous, and expedite.
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Kristin D.
Quick service, friendly staff.
Quick service, friendly staff.
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Jimiblue
Everything is quick and courteous
Everything is quick and courteous
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KG
Great service and friendly staff.
Great service and friendly staff.
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Joel K.
These guys are the best. They are prompt, organized, friendly and they do a quality job. I have confidence they will assure prop ...
These guys are the best. They are prompt, organized, friendly and they do a quality job. I have confidence they will assure proper installation - not all locations do.
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Joco
I insisted that I did not want full synthetic for my Chevy Malibu. But I was told it would take away at from any warranty. I do ...
I insisted that I did not want full synthetic for my Chevy Malibu. But I was told it would take away at from any warranty. I do not have a warranty on this car as I explained to the gentleman. But he was pressuring me to go to the most expensive one and I didn't know what else to say but OK. Next time though, I'm gonna be more insistent on getting what I want. But other than that I will say everybody was really nice.
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Doc S
The staff was and always has been awesome. Levi was very professional and answered all my questions and gave me a report on futu ...
The staff was and always has been awesome. Levi was very professional and answered all my questions and gave me a report on future scheduled services.
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stonetown303
same faces that know what they are doing and they are friendly and listen to what you have to say.
same faces that know what they are doing and they are friendly and listen to what you have to say.
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Alex M
The staff was very friendly and knowledgable. The waiting area was comfortable and clean. Being a female who isn't at all knowle ...
The staff was very friendly and knowledgable. The waiting area was comfortable and clean. Being a female who isn't at all knowledgable with vehicles I felt very safe and that my vehicle was good hands with Valvoline. I wasn't pressured into buying anything I didn't understand and felt confident my vehicle was safe to drive as I left the service center. Thank you for providing quick and affordable oil changes!!
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Steve S.
Been going here for years. Manager is outstanding!!!
Been going here for years. Manager is outstanding!!!
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Joe V.
Always a nice visit. Technicians are professional and personable, and always full of great information for whichever vehicle I t ...
Always a nice visit. Technicians are professional and personable, and always full of great information for whichever vehicle I take in for service. My truck or my Wife's Buick. Thanks guy's!!!
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Mike G.
a Great overall experience.
a Great overall experience.
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caitie
The staff was friendly and knowledgeable. The service was efficient and succeeded my expectations.
The staff was friendly and knowledgeable. The service was efficient and succeeded my expectations.
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RodA
$6 charge to remove the skid plate under the vehicle to start the oils change at this franchise. This was done at no charge at a ...
$6 charge to remove the skid plate under the vehicle to start the oils change at this franchise. This was done at no charge at all other locations I have been to.
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Anonymous
Service was prompt, polite, and exactly as expected.
Service was prompt, polite, and exactly as expected.
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Jimmy
Prompt service with competitive prices
Prompt service with competitive prices
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Indy Fan
Fantastic customer experience, not pushed into anything we didn't want. Great bunch of fellas.
Fantastic customer experience, not pushed into anything we didn't want. Great bunch of fellas.
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Dru Eead
I just feel that all will be done correctly as there seems to be a good system if checks & balances.
I just feel that all will be done correctly as there seems to be a good system if checks & balances.
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Rich B
A convenient, efficient oil change was provided. That is what we wanted.
A convenient, efficient oil change was provided. That is what we wanted.
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Brad G
Great staff, no pressure sales and quick turnaround keeps this location my number 1 service center!
Great staff, no pressure sales and quick turnaround keeps this location my number 1 service center!
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DR
Great service. The crew remembered me and knew exactly what service I was there for. No pressure to buy additional service. In a ...
Great service. The crew remembered me and knew exactly what service I was there for. No pressure to buy additional service. In and out very quickly and on with my day
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Mr. P.
good job
good job
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Kathy
It is close to my home they are friendly and courteous
It is close to my home they are friendly and courteous
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Joe S
Prior to this recent visit to the Westminster VIOC, I had my oil changed at a VIOC in Longmont, CO. That facility was on the no ...
Prior to this recent visit to the Westminster VIOC, I had my oil changed at a VIOC in Longmont, CO. That facility was on the north side of Longmont - 2310 17th Ave. They left my drain plug loose. I caught the problem and fixed it myself before I lost all of the oil in the oil pan. I will definitely not go back to that facility. I have had my vehicle serviced dozens of times by the Westminster team, and I will continue to take my vehicle to that store due to their professionalism and the clean facility. Westminster VIOC has a great team.
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JAW
It was just a really long wait and the person who greeted me seemed flustered about the wait and more like he’d prefer if I came ...
It was just a really long wait and the person who greeted me seemed flustered about the wait and more like he’d prefer if I came back because they were short staffed and busy. I waited a good 30 minutes before my car entered a bay. But was told it was going to be an hour so I wa happy it wasn’t as long as they said but makes me question if they over quote the time because they didn’t want me to wait.
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Tiny
THE STAFF WAS VERY QUICK AND KNOWLEDGABLE.
THE STAFF WAS VERY QUICK AND KNOWLEDGABLE.
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CG
Jason or Justin, the manager, runs a very tight ship. He deserves corporate recognition
Jason or Justin, the manager, runs a very tight ship. He deserves corporate recognition
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Don R.
Price was ridiculous and sticker shows next change 3000 miles when we used synthetic which should go longer than normal oil chan ...
Price was ridiculous and sticker shows next change 3000 miles when we used synthetic which should go longer than normal oil change.
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Isney
Excellent service.
Excellent service.
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JL
they guys work hard and take the time to do a thorough job.
they guys work hard and take the time to do a thorough job.
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Ralph G
very proffesionalthank you
very proffesionalthank you
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Reannab
Efficient, communication great, knowledge great, price was great, no presssure
Efficient, communication great, knowledge great, price was great, no presssure
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Ted
Prompt and professional service! Appreciated techs friendliness and detailed service. Thanks will be back!
Prompt and professional service! Appreciated techs friendliness and detailed service. Thanks will be back!
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KA
Staff was prompt and professional. Waited in vehicle while service bay was being used. Total time was only about 45 minutes. Wil ...
Staff was prompt and professional. Waited in vehicle while service bay was being used. Total time was only about 45 minutes. Will use them again for my vehicle service.
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Patrick H
The manager checked me in and explained that he was short-staffed that day by 3 employees. They had all three bays going, and ea ...
The manager checked me in and explained that he was short-staffed that day by 3 employees. They had all three bays going, and each person working was very focused, yet friendly. Given this situation, I understood why my service was going to take a bit longer than usual. Managing a customer's expectations + professional, focused, diligent staff makes all the difference. The manager did a great job of explaining the circumstances immediately and kept me updated throughout. I've always had good experiences at Valvoline, and this shop is one I'll be coming back to as a direct result of how this situation - which I'm sure was frustrating to the manager and staff, and yet it didn't affect their performance - was handled.
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Dylan
Just very expensive for an oil change. Even with the coupon the service was beyond pricy. I will likely end up doing my oil chan ...
Just very expensive for an oil change. Even with the coupon the service was beyond pricy. I will likely end up doing my oil changes on my own next time to save a good chunk of money. The guys were very nice, showed me the air filter, told me about my transmission fluid when I asked. Nice staff, just not worth a $70 oil change. Sorry.
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tom m
never highly satisfied with most things
never highly satisfied with most things
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Sheila2748
I never wait long to get my oil changed. It is always under an hour, I love that and also the customer service I receive everyt ...
I never wait long to get my oil changed. It is always under an hour, I love that and also the customer service I receive everytime I come in, that never changes even when the people may. It makes it worth the extra cost and I know it is done right the first time.
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Kimberly R
I have been going there for years, I bring all 4 of my vehicles and would trust the same service to anyone besides Jason and his ...
I have been going there for years, I bring all 4 of my vehicles and would trust the same service to anyone besides Jason and his crew.
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AR
A transmission fluid leak was noted but not directly pointed out to me. I had to ask about it. It wasn’t obvious or easy to noti ...
A transmission fluid leak was noted but not directly pointed out to me. I had to ask about it. It wasn’t obvious or easy to notice on the paperwork.
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Miket
Very efficient
Very efficient
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lkj
I have been using Valvoline and this particular one for years, they are always prompt, and do what is needed. They recommend se ...
I have been using Valvoline and this particular one for years, they are always prompt, and do what is needed. They recommend services when needed but don't push.
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Jl
Came for a radiator fluid exchange and they were great! Kept me up to date and it was done sooner than I thought would be. They ...
Came for a radiator fluid exchange and they were great! Kept me up to date and it was done sooner than I thought would be. They asked me to come back the next day just to check levels, and so I did. That went very quickly and so far my car is doing well.
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Matt s
I waited 30 minutes just to pull into a bay. No one greeted me for about 15 minutes.
I waited 30 minutes just to pull into a bay. No one greeted me for about 15 minutes.
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Sally
Even though this particular location was short staffed that day I was very impressed with how friendly the workers were and I wa ...
Even though this particular location was short staffed that day I was very impressed with how friendly the workers were and I was impressed that they were able to get through all of the customers in an organized fashion. Everyone seemed satisfied from what I could see
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MarieE
Great customer service
Great customer service
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ImagineWest
I have been a Valvoline customer for many years and have been always been satisfied with my experience there.
I have been a Valvoline customer for many years and have been always been satisfied with my experience there.
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Ethan
Just the price/value.
Just the price/value.
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Trevor K.
Quick, reliable, communicative, trustworthy.
Quick, reliable, communicative, trustworthy.
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Richard S
Have been using this location for my and my family's oil changes and services for the last 15 years. and X amount of cars and tr ...
Have been using this location for my and my family's oil changes and services for the last 15 years. and X amount of cars and trucks, and will continue to do so in the future. I found out last Monday, when I was there, that Jason the former manager just received a promotion, congratulations and well deserved. I hope to carry the same relationship with your new manager. Great job Jason.
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Anonymous
The staff was friendly and completed the oil change in a timely manner.
The staff was friendly and completed the oil change in a timely manner.
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Anonymous
This place was BUSY! The staff kept everyone informed and moving along. I did not feel neglected or rushed. The work and bill ...
This place was BUSY! The staff kept everyone informed and moving along. I did not feel neglected or rushed. The work and bill was explained. My favorite location.
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CharlieW
Always courteous and efficient.
Always courteous and efficient.
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Mark B
Jason is always doing a an excellent job. Very professional
Jason is always doing a an excellent job. Very professional
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tomm
Good team!
Good team!
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Joe G
Super fast excellent service
Super fast excellent service
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Denise C
I know the service will be perfect, I had to look up vavoline in this area since I'm from Ohio
I know the service will be perfect, I had to look up vavoline in this area since I'm from Ohio
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Anonymous
Be using this place for years.
Be using this place for years.
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T
Very Good Service.
Very Good Service.
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Linda B
Everyone is so kinda and professional
Everyone is so kinda and professional
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Kathy F
They were prompt, I could see the work being done, and they showed me the fresh oil on the dipstick after it was put in my vehic ...
They were prompt, I could see the work being done, and they showed me the fresh oil on the dipstick after it was put in my vehicle.
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Ken L
The staff at the location in Westminster, CO is always pleasant, helpful, and efficient.
The staff at the location in Westminster, CO is always pleasant, helpful, and efficient.
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Anonymous
I always take my autos to Valvoline, never had an issue.
I always take my autos to Valvoline, never had an issue.
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DonM
The service was what I expected
The service was what I expected
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Vina L
Service is always professional and quick. Great staff
Service is always professional and quick. Great staff
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Matt
quick polite ok cost close to home
quick polite ok cost close to home
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Brooke A
Very friendly staff told me some services told him I couldn't this time and he just explained the benefits and told me when I co ...
Very friendly staff told me some services told him I couldn't this time and he just explained the benefits and told me when I could would be good. That was it. No pressure to do it right then which I really appreciated
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Tim
Performance prefect
Performance prefect
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Joe M
Good service. But price is somewhat high compared to other offers in the area
Good service. But price is somewhat high compared to other offers in the area
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Anonymous
They were very professional and did not try to sell unnecessary product
They were very professional and did not try to sell unnecessary product
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Randy C
I had stopped at Grease Monkey, and they were about $10 more expensive than you guys! Plus, I just feel the professionalism of y ...
I had stopped at Grease Monkey, and they were about $10 more expensive than you guys! Plus, I just feel the professionalism of your employees is better!
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Natalie S.
They crew was friendly and attentive immediately. I felt well taken care of as a consumer and on just a normal human level. They ...
They crew was friendly and attentive immediately. I felt well taken care of as a consumer and on just a normal human level. They suggested some filter updates that I already knew about (I alternate the filters I need replaced on every visit to Valvoline) and they let me make that choice on my own without feeling pressured. As a female, they didn't treat me like I didn't know what I was talking about or try to scam me into more maintenance then necessary.
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Lynne
They listened to what I needed and went right to work
They listened to what I needed and went right to work
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Anonymous
I got full synthetic that Keven harvick said would last a year but I noticed on the windshield it was 3,000 miles . full synth ...
I got full synthetic that Keven harvick said would last a year but I noticed on the windshield it was 3,000 miles . full synthetic should go 5,000 or more.Just sayin.
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Mandy
The team members were fast and very respectful.
The team members were fast and very respectful.
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Cindy S.
Courteous fast service
Courteous fast service
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Scott Lucero
I liked that my technician came in and showed me both my oil dipstick and my dirty air filter before replacing. Everybody that w ...
I liked that my technician came in and showed me both my oil dipstick and my dirty air filter before replacing. Everybody that work there was very friendly and seem to be very knowledgeable of their work and what needed to be performed.
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Patty A.
I only take my vehicles to this location. The guys are always pleasant and knowledgeable about both my vehicles and explain in l ...
I only take my vehicles to this location. The guys are always pleasant and knowledgeable about both my vehicles and explain in lay-woman's terms what is going on. They were super busy when I came in and thus had to park outside but they took care of the logistics to move my car when its time was ready.
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Mr. P.
they did a good quick job. I always go there.
they did a good quick job. I always go there.
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jeff p
professional staff. the fact that they showed the parts that did not yet have to be replaced and suggested might need to next vi ...
professional staff. the fact that they showed the parts that did not yet have to be replaced and suggested might need to next visit. girlfriends vehicle also serviced same time and fact they showed the old parts and the new parts.. every step of way.. awesome! you think about it and sure you have, tis why it is your policy, other places you have no verification they actually did anything. good timing perhaps, but was in and out very quickly. Top notch experience.. thanks and hopefully you keep it up!
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RSmith28
Even though I liked how fast the service was delivered, I would like to get more explanation about the benefits and differences ...
Even though I liked how fast the service was delivered, I would like to get more explanation about the benefits and differences between the oil options, and also understand the life spam of each possibility.
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maryg
Hi - I've always received outstanding service from any Valvoline I've visited. One of the only companies with such consistent an ...
Hi - I've always received outstanding service from any Valvoline I've visited. One of the only companies with such consistent and fantastic service! Keep up the great work - you have a customer for life!
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Katherines
Super fast and friendly.
Super fast and friendly.
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Anonymous
The service performed was fast and the staff are always so friendly and professional. Thank you for employing great people.
The service performed was fast and the staff are always so friendly and professional. Thank you for employing great people.
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Haley
It was super quick. It was my first time there so I didn't know what to expect but they didn't try to sell me anything I didn't ...
It was super quick. It was my first time there so I didn't know what to expect but they didn't try to sell me anything I didn't need and they weren't pressuring me either which I appreciate. They were sure to run everything by me and it was super fast and painless
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Laura M.
Quick service, friendly staff, no pressure to buy unnecessary things.
Quick service, friendly staff, no pressure to buy unnecessary things.
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Tom L
I'm in and out in very quickly and trust the job is done well. Even with an "appointment" at other places, it takes much longer ...
I'm in and out in very quickly and trust the job is done well. Even with an "appointment" at other places, it takes much longer to get the oil changed.
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Laurie L.
The only reason I went to this station was because I had a Quikly coupon for $12 off. After the oil change was complete, I foun ...
The only reason I went to this station was because I had a Quikly coupon for $12 off. After the oil change was complete, I found out this station was not participating in the discount, even though their address was clearly listed on the coupon. He did give me a discount from the web for $7 off. However, LOVED the waiting room and the comfy couch. Also, they were so quick, I barely got two rows of knitting done.....LOL
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Forrest C
Good experience. Very friendly. Great service
Good experience. Very friendly. Great service
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LK
I drove right in and our within minutes on a Saturday!
I drove right in and our within minutes on a Saturday!
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JoDee R.
I only trust this location and the Valvoline name. This is my 2nd car I've brought in
I only trust this location and the Valvoline name. This is my 2nd car I've brought in
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Gary W
I used to use grease monkey and they destroyed my transmission and valvoline was recommended by my son
I used to use grease monkey and they destroyed my transmission and valvoline was recommended by my son
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