RECENT REVIEWS
Em C.
4/24/2026
1.0 out of 5.0
I have been coming here for 7 years. In those 7 years I have come for routine maintenance, including changing blown out headlights. I went there this afternoon to have my headlight changed for them to try and change it and not be able to. They referred me to a mechanic. I went to my own mechanic for my mechanic to tell me that whoever put in my headlights previously from Valvoline put them in incorrectly. My mechanic had to take out multiple things from under my hood and even take off my front bumper in order to be able to fix what they had done to my headlights. I come here to have more than one car maintenanced every few months, and I will now be taking my business elsewhere. I no longer trust them to touch my vehicles.
Valvoline Instant Oil Change
Hi Em. We’re sorry to hear about any issue you experienced regarding your recent visit, and we’d like to help. At your earliest convenience, contact our Customer Care team at 800-327-8242 or live chat at VIOC.com. One of our agents will be happy to get this escalated to our management team for review.
2021 S.
4/20/2026
5.0 out of 5.0
Always polite and quick at Valvoline in Groton, CT.
Valvoline Instant Oil Change
Thanks for sharing the love! Our team at our store on 1091 Poquonnock Road appreciates the opportunity to help with your oil change and vehicle maintenance.
Joey M.
4/20/2026
1.0 out of 5.0
This is what the Valvoline in Groton did to my bolts holding up the splash guard. There are 2 more that will not unscrew from the car. The bolt is missing half the threads in the middle of it. They hold power tools to these bolts for easily 10 to 15 seconds which is just absurd. Should just be a simple ratchet wrench. They almost always break plastic clips that help hold up the guard as well. I am constantly buying more to replace them. I've had better luck at other Valvoline locations.
