RECENT REVIEWS
Ellen M.
2/27/2026
1.0 out of 5.0
Had an oil change at Valvoline and my car immediately developed a leak from the oil filter housing, the exact part they serviced. When I filed a complaint, the manager promised to fix it and clean my oil-stained driveway, but when I brought the car in he barely looked and blamed it on wear and tear from the oil pump. My independent mechanic confirmed the housing was cracked from overtightening, something that does not happen from normal use. Valvoline then claimed they reviewed video and said a torque wrench was used, denying responsibility, even though they were the only ones who touched my car since August. I ended up paying over $1,500 to fix what they broke. Completely incompetent service and terrible customer support. Avoid.
Lizette J.
2/27/2026
5.0 out of 5.0
Everyone was polite, knowledgeable and fast. Great experience!
Valvoline Instant Oil Change
Thank you for sharing! We are happy to hear you had a great experience with our fast, friendly, trusted service! Our team works hard to provide top-notch service to all our guests! See you next time, Lizette!
Winter H.
2/21/2026
1.0 out of 5.0
Wanting to know the approximate wait time / availability before you head over there is a pretty basic business function, you will be directed to an AI assistant that can't answer anything and then to the corporate office that likewise cannot give you the information.
