Welcome. The Colonial Valvoline Instant Oil Change is located approximately .2 miles west of Lee County School District near the intersection of Colonial Blvd and Evans next to Circle K. Kent Laszlo, Manager
1211 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Select Preventive Maintenance Services
Offer Details
Includes Transmission, Gearbox or Radiator Services only.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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has been sent.
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Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
TIRE
ROTATION
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Gary A
Quick service, friendly staff.
Quick service, friendly staff.
MORE
Karen C
I have been coming to this Valvoline store for many many years, and I'm always happy with the quick service I receive. Everyone ...
I have been coming to this Valvoline store for many many years, and I'm always happy with the quick service I receive. Everyone is always very friendly and answer any questions I may have.Number One in Customer Service.
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Anonymous
Very quick and friendly!
Very quick and friendly!
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Big AL in Florida
Valvoline Instant Oil Change is fast and friendly. I really like the Quality Assurance Check you do at the end. I know that your ...
Valvoline Instant Oil Change is fast and friendly. I really like the Quality Assurance Check you do at the end. I know that your service techs aren't going to leave a cap off, or forget to tighten my drain plug.
MORE
DiligenceG13
The staff at that Valvoline center are very polite and efficient to the task. There has not been a better place I personally hav ...
The staff at that Valvoline center are very polite and efficient to the task. There has not been a better place I personally have to. Thank you all again.
MORE
Tammy T
It took about 25 min to get out once in the bay. Felt it could have been a little quicker. Overall great service.
It took about 25 min to get out once in the bay. Felt it could have been a little quicker. Overall great service.
MORE
Baddog
Good experience great Team
Good experience great Team
MORE
Mackey 1
The associates where very professional, explained what was needed while going over everything with the car. Did suggest what ne ...
The associates where very professional, explained what was needed while going over everything with the car. Did suggest what need to be done on the next visit, did not force the issue of it needed to bed done know.
MORE
Driver
Professionalism.
Professionalism.
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Waddy P.
Staff was friendly, knowledgeable and fast. The level of service is consistent and reliable.
Staff was friendly, knowledgeable and fast. The level of service is consistent and reliable.
MORE
Ang1987
All the staff was very knowledgeable and helpful. They were very respectful.
All the staff was very knowledgeable and helpful. They were very respectful.
MORE
Audrey S.
They were very busy--all bays filled with 1 waiting car outside--last day 1/31 for coupon expiration $20 off for oil change. The ...
They were very busy--all bays filled with 1 waiting car outside--last day 1/31 for coupon expiration $20 off for oil change. The wait was only 10 minutes at most and my service tech was a female and she was very friendly and attentive with all my questions and explained everything they would do and were doing. I really liked her--she did excellent. I have very low mileage on my 6 yr old Buick Lacrosse and so only change my oil once a year. I am a 73 year old female and the thought of going to get the oil changed makes me very anxious, however being able to sit in my car and talking to a friendly nice tech makes the oil change a stress free errand for me. I also got new wipers! Thank you all at Valvoline!! I'll be back.
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Anonymous
greate job
greate job
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Pd51
Just great fast service, guys were friendly used a coupon which helped with the price very happy.
Just great fast service, guys were friendly used a coupon which helped with the price very happy.
MORE
Lisa K
Techs were very nice
Techs were very nice
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Jamie
Satisfied with everything. I had a $20.00 discount coupon and my bill was still over $50.00. I am sure the air filter was cost ...
Satisfied with everything. I had a $20.00 discount coupon and my bill was still over $50.00. I am sure the air filter was costly.Just thought it was a little high.
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Anonymous
My indicator was telling me time for an oil change even though the mileage still showed I had 2,000 to go. The clerk checked th ...
My indicator was telling me time for an oil change even though the mileage still showed I had 2,000 to go. The clerk checked the oil - it was fine so I can still drive another 3,000. She was very honest and it saved me some $$.
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Maryland1
Pricing is all. But the staff was fantastic and really explained everything so I understood what was going on
Pricing is all. But the staff was fantastic and really explained everything so I understood what was going on
MORE
SteveB
The girl was very kind and helpful.
The girl was very kind and helpful.
MORE
Richard S.
To me, highly satisfied would indicate special, or outstanding. Perfection is impossible.
To me, highly satisfied would indicate special, or outstanding. Perfection is impossible.
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Do not own this vehicle you serviced
I do not own this vehicle anymore and have not owned it for over 3 years.I do not understand why I got this email saying I recen ...
I do not own this vehicle anymore and have not owned it for over 3 years.I do not understand why I got this email saying I recently was at your location recently when I don't even own the vehicle.
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Mr handsome!
Fast service
Fast service
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Charles K.
Staff is very good. Comuncaton very good
Staff is very good. Comuncaton very good
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Mr. L
I was explained each service in detail, wasn't pressured and had a good team working on my car
I was explained each service in detail, wasn't pressured and had a good team working on my car
MORE
Don E
staff was very knowledgeable, professional and polite
staff was very knowledgeable, professional and polite
MORE
George's produce
Very satisfied I have friends who wants to hangout we do our own oil change and I say no thanks I'm very happy and satisfied wit ...
Very satisfied I have friends who wants to hangout we do our own oil change and I say no thanks I'm very happy and satisfied with Valvoline.
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Justin P.
Staff were very friendly and fast. The customer service was the best I’ve had at a mechanic.
Staff were very friendly and fast. The customer service was the best I’ve had at a mechanic.
MORE
Ana R
First because I never have to wait to be helped, and secondly the service is outstanding.
First because I never have to wait to be helped, and secondly the service is outstanding.
MORE
Judy
employees are superior, fast efficient and great customer service
employees are superior, fast efficient and great customer service
MORE
EddieRay
The staff are efficient, friendly, knowledgeable and the time required is minimal. And I think the product is top notch.
The staff are efficient, friendly, knowledgeable and the time required is minimal. And I think the product is top notch.
MORE
Tanya M
The young men had great manners (yes, no, p!ease and thank you). All with a smile thru out the whole experience.
The young men had great manners (yes, no, p!ease and thank you). All with a smile thru out the whole experience.
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Jimmy from ft Myers
Staff members were quick courteous and professional
Staff members were quick courteous and professional
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Jenny J
The employees are very friendly and polite. They do a very efficient job and are professional.
The employees are very friendly and polite. They do a very efficient job and are professional.
MORE
Reviewguy
I know I am paying for quick service BUT it is extremely expensive in comparison to other mechanics in area. I think it would be ...
I know I am paying for quick service BUT it is extremely expensive in comparison to other mechanics in area. I think it would be in my best interest to have my oil changes done elsewhere.
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Roxanna
Tho was my 3rd visit to valvoline for an error with my dipstick they did 2 weeks ago. I shouldn't have to keep returning. Along ...
Tho was my 3rd visit to valvoline for an error with my dipstick they did 2 weeks ago. I shouldn't have to keep returning. Along with trying to use the same excuse "the heat broke the dipstick" the manager that called me was not there and I still did not receive the compensation for the oil used in my car. No one asked me which service i wanted the first time. I had to buy my own dipstick through the dealer and only got compensated for that. Seriously a waste of time.
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Brian m
Very pleasant staff very friendly fast and knowledgeable
Very pleasant staff very friendly fast and knowledgeable
MORE
AquaterraMan
I always get my oil changed at Valvoline. I trust them and they’re consistent.
I always get my oil changed at Valvoline. I trust them and they’re consistent.
MORE
Ryan F
It’s always quick and easy. I can sit in my car while the mechanics work on my vehicle. So convenient.
It’s always quick and easy. I can sit in my car while the mechanics work on my vehicle. So convenient.
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Bob B
Partially, because I don't please easily, other reason is seemed to wait after completion of service for a few minutes, while th ...
Partially, because I don't please easily, other reason is seemed to wait after completion of service for a few minutes, while their focus was on other vehicles in the service bay.
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Kaitlyn
Very quick and easy. I have 3 kids under the age of 4 so it’s great that i can pull in and get the oil change without ever havin ...
Very quick and easy. I have 3 kids under the age of 4 so it’s great that i can pull in and get the oil change without ever having to get myself or my kids out of the truck.
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Rose B
The price went up a lot since my last oil change, for the same service and product. The prices are not indicated on the app, you ...
The price went up a lot since my last oil change, for the same service and product. The prices are not indicated on the app, you have to go there.
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Paola P
Quick and efficient service. Very friendly staff
Quick and efficient service. Very friendly staff
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Ron s.
Excellent staff!!!
Excellent staff!!!
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Jeremy
Tech seemed very knowledgeable and was extremely friendly, so much so that mid service my wife left a 5 star google review. The ...
Tech seemed very knowledgeable and was extremely friendly, so much so that mid service my wife left a 5 star google review. The oil filter case was damaged and since the last oil change was also at Valvoline he replaced it for us. That made me trust and appreciate the customer service we recieved.
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Alex O
Where do I start ? The gentleman all of them at this particular night were top notch , super friendly , very professional, super ...
Where do I start ? The gentleman all of them at this particular night were top notch , super friendly , very professional, super knowledgeable, they explain every step they did to me , they work great as a team , I am a leader of a store and if this was my team I would be very proud of them , keep up the great work , whoever train this gentleman needs to train all of you associates , best service I have ever had period .
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KevinSWFL
Fast and friendly service. Great coupon had me drive an extra 5 miles to this location
Fast and friendly service. Great coupon had me drive an extra 5 miles to this location
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Angela B
As always the service and the staff are great
As always the service and the staff are great
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Anonymous
Great service and very Knowagable
Great service and very Knowagable
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JDubbs
Quick easy and no hassle
Quick easy and no hassle
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Tony C
Friendly staff good service and prices
Friendly staff good service and prices
MORE
Dale S
The service representative, Michael and his team were polite, courteous and knowledgeable. Kept me informed throughout the proc ...
The service representative, Michael and his team were polite, courteous and knowledgeable. Kept me informed throughout the process. Not pressured into additional purchases, just advised of possible future issues. First time visit and I did not know what to expect and was very pleased. I will return. Did a great job very timely.
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Dr. Cav
Very satisfied excellent service , friendly. fast. couteous and professional. Will return in the future
Very satisfied excellent service , friendly. fast. couteous and professional. Will return in the future
MORE
Pepe
Over all good service and clear communication. Also no pressure for extra services, most places put the pressure on costumers, w ...
Over all good service and clear communication. Also no pressure for extra services, most places put the pressure on costumers, which I don’t like.
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Frank salcedo
Despues que sali de alli a Los dos Dias mi carro le faltaba acute regreso chequearon y me information que mi carro tienen muchos ...
Despues que sali de alli a Los dos Dias mi carro le faltaba acute regreso chequearon y me information que mi carro tienen muchos escapes de aceite cuando up llegue alli tambien Los tennis pero nunca me codumio en 2 Dias 5 quarts de aceite
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Dorothy L
My entire experience was very pleasant and overly satisfied with the staff. They made me comfortable and I felt respected as a h ...
My entire experience was very pleasant and overly satisfied with the staff. They made me comfortable and I felt respected as a human being. The team was awesome. Thumbs up to the staff! 👍
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Marie C.
Today was my first time taking my BMW to Valvoline. I was very impressed with the quality, speed, and efficiency of Valvoline. T ...
Today was my first time taking my BMW to Valvoline. I was very impressed with the quality, speed, and efficiency of Valvoline. The staff were very professional and explained everything they were doing. Stephan was excellent.
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glennm
get to sit in car, use valvoline wi-fi relax with out getting out of car.... big plus
get to sit in car, use valvoline wi-fi relax with out getting out of car.... big plus
MORE
Kaylin L.
Everyone was extremely energetic and helpful they made me feel very confident about bringing my vehicle there. Excellent custom ...
Everyone was extremely energetic and helpful they made me feel very confident about bringing my vehicle there. Excellent customer service!!
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Peter
The staff was very nice and friendly. I will certainly return there for my next service.
The staff was very nice and friendly. I will certainly return there for my next service.
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AD
Customer service and speed was great.
Customer service and speed was great.
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Harley man
Teamwork is evident with this group of coworkers. That breeds confidence in consumers.
Teamwork is evident with this group of coworkers. That breeds confidence in consumers.
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Mrs Cousin, Lee county bus operator
All of the technicians are very knowledgeable about the services they provide, very friendly, greets you with a smile, and very ...
All of the technicians are very knowledgeable about the services they provide, very friendly, greets you with a smile, and very fast and consistent, getting you out, which is an At in my book, you have me as a lifetime customer.Thanks for all you do to keep me safe, my incarcerated husband really appreciates you guys😊🙏😇💘
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G H
I Like It
I Like It
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Sandra A
Pleasant attendant and efficient.
Pleasant attendant and efficient.
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Luis
Everything met my expectations
Everything met my expectations
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Mrandmrsuribe
I was able to stay in my vehicle and that was convienient
I was able to stay in my vehicle and that was convienient
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ronmariner
I have always used Valvoline here and in Pickerington Ohio. I always thought the service and value was good. At this location, ...
I have always used Valvoline here and in Pickerington Ohio. I always thought the service and value was good. At this location, the staff are superior. Friendly, knowledgeable, and helpful. I will be returning with all my vehicles. Great job! Ron
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Happy Customer
The staff was super friendly and not pushy on trying to up sell additional products and services. They did point out things that ...
The staff was super friendly and not pushy on trying to up sell additional products and services. They did point out things that needed attention but did not assume we could afford it all at once. We left happy and they were very professional
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Xxxxx
Workers were knowledgeable and I didn’t have to get out of the car
Workers were knowledgeable and I didn’t have to get out of the car
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Shawn
Quick easy and good dealsNo
Quick easy and good dealsNo
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Sonata2016
Quality products, convenience. prompt
Quality products, convenience. prompt
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Barry J.
The quick, courteous and professional service was excellent as well as the price. I had a 25% off coupon. However, if I had to p ...
The quick, courteous and professional service was excellent as well as the price. I had a 25% off coupon. However, if I had to pay the $41 full price I probably would go else where simply because my budget is so tight on retirement.
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RS
great service
great service
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John F
Overall I was satisfied, I felt the price for full synthetic oil was high, over $100 for 5.7 qts. In my home state of Michigan t ...
Overall I was satisfied, I felt the price for full synthetic oil was high, over $100 for 5.7 qts. In my home state of Michigan the cost of a full synthetic oil change at a quick change oil shop is generally around $70. Semi synthetic oil change around $50. For this reason I did not check highly satisfied.
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Lisa J.
Staff was knowledgeable and courteous. They were also very personable and caring. I was VERY impressed.
Staff was knowledgeable and courteous. They were also very personable and caring. I was VERY impressed.
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Anonymous
Little overpriced
Little overpriced
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CortB
Was in and out. Although the coupon i gave them to use was not used..
Was in and out. Although the coupon i gave them to use was not used..
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Andreus Nascimento
Its a so quickly, and very fast service, very good!
Its a so quickly, and very fast service, very good!
MORE
ShortyDooWop
Knowledgablecustomer service was impeccable
Knowledgablecustomer service was impeccable
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Randy
Great staff always get my oil changed at your place
Great staff always get my oil changed at your place
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Maridalys R
Great experience! They were working as a team and performed the job with high efficiency.
Great experience! They were working as a team and performed the job with high efficiency.
MORE
WeldonJ
I go there enough times that they all know me. While they are serious about their work, they are very personable and sincere. ...
I go there enough times that they all know me. While they are serious about their work, they are very personable and sincere. Always a joy to work with them
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Miriam Hutchins
Service was great
Service was great
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Greengiant79
Friendly staff I stopped in for a new battery and a oil change.
Friendly staff I stopped in for a new battery and a oil change.
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Rt1
I waited longer than my usual waiting time. Also, the last time I changed my oil ( I like using Mobile 1) the charge was $26 and ...
I waited longer than my usual waiting time. Also, the last time I changed my oil ( I like using Mobile 1) the charge was $26 and this time was $38?
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Morris walker
Knew what they were doing
Knew what they were doing
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Jim F
All staff professional and courteous. Quality workmanship.
All staff professional and courteous. Quality workmanship.
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AuroraFortMyers
I love this shop, I've went to no other shop since I started here. The staff is GREAT, EVERYTIME!!!
I love this shop, I've went to no other shop since I started here. The staff is GREAT, EVERYTIME!!!
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David H
The entire staff was accommodating and professional.
The entire staff was accommodating and professional.
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Firsti
I own multiple vehicles and I am at this location over any other. These guys have a great working together relationship all whil ...
I own multiple vehicles and I am at this location over any other. These guys have a great working together relationship all while displaying top notch professionalism
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Anonymous
It was just Ok,,a bit rushed to me and the price was higher than most oil changes I have been offered.
It was just Ok,,a bit rushed to me and the price was higher than most oil changes I have been offered.
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Craigp
Knowledgeable, friendly staff
Knowledgeable, friendly staff
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Jaime
Because you’re the best way to change oil and work with us very well thanks.
Because you’re the best way to change oil and work with us very well thanks.
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ajlogan
Welcomed in. Staff listened to my requested needs and also other possible services I was thinking about. Price and convenience w ...
Welcomed in. Staff listened to my requested needs and also other possible services I was thinking about. Price and convenience were compared and time it would save me . We decided that my needs and expectations would be met. They were met to utmost degree! Thank You
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John
Felt the guy who checked me in was trustworthy
Felt the guy who checked me in was trustworthy
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BernC
Immediate service, friendly and knowledgeable. I mentioned I was driving out of town and she recommended that my tire pressure ...
Immediate service, friendly and knowledgeable. I mentioned I was driving out of town and she recommended that my tire pressure be set at 36. I did not know that.
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Gustavo
Because the service is so fast and friendly
Because the service is so fast and friendly
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SueS
I’ve been goin to Valvoline Oil Change for years and will continue to come back And always tell my friends ‘What Great service I ...
I’ve been goin to Valvoline Oil Change for years and will continue to come back And always tell my friends ‘What Great service I get there’
MORE
Jas
The guys there are amazing. Friendly and know exactly what they’re talking about and offered good car advice. Very impressed.
The guys there are amazing. Friendly and know exactly what they’re talking about and offered good car advice. Very impressed.
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Jessicap
Shannon was awesome!!! Usually at these times I’m super awkward because I don’t know much about cars or parts needed, but she ma ...
Shannon was awesome!!! Usually at these times I’m super awkward because I don’t know much about cars or parts needed, but she made the visit amazing! (:
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Jade
Very friendly and professional
Very friendly and professional
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Israel
Very quick to change oil
Very quick to change oil
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Glenn F
A mistake was made allowing oil to leak after the change. A less reputable business could have let me leave without telling me. ...
A mistake was made allowing oil to leak after the change. A less reputable business could have let me leave without telling me. They replaced the broken part for me and did so quickly and humbly. I am thankful to the team.
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JohannaM
They were quick with the services.
They were quick with the services.
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Andrea
Michael and his team are phenomenal! Will definitely be back!
Michael and his team are phenomenal! Will definitely be back!
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lehighgamma
1st no waiting, 2nd I had my grandson & Chihuahua with me so not getting out of the car was an A+ for me. 3rd they (Mike) expla ...
1st no waiting, 2nd I had my grandson & Chihuahua with me so not getting out of the car was an A+ for me. 3rd they (Mike) explained all my options of what to purchase. 4th it was very quick, no sitting around waiting!
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Angela B.
As always the staff is the best been using this location for over 10 plus years never had a problem excellent service will never ...
As always the staff is the best been using this location for over 10 plus years never had a problem excellent service will never go no where else. Thank you for the good service that you all provide for so many years. God Bless
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Mel
Customer service was great explaining and recommending needed services.
Customer service was great explaining and recommending needed services.
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Happy Lady
The no wait was great the quickness of the staff was great. It is a bit pricey but I had a coupon this time. But over all I was ...
The no wait was great the quickness of the staff was great. It is a bit pricey but I had a coupon this time. But over all I was very impressed.
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Dani
Staff was knowledgeable and friendly. They told me everything they were doing as they were doing it.
Staff was knowledgeable and friendly. They told me everything they were doing as they were doing it.
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Ic
Oil change was done a lot faster than I expected. Anytime I’ve gotten an oil change at any other place I usually wait a while. I ...
Oil change was done a lot faster than I expected. Anytime I’ve gotten an oil change at any other place I usually wait a while. I was the first one in and out and I also got my air filter replaced.
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Alice J.
Had transmission fluid change
Had transmission fluid change
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Wes h
I was extremely impressed with the service I received. Mike and Shannon were awesome
I was extremely impressed with the service I received. Mike and Shannon were awesome
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Jamie P.
On this visit, I had a friend with me and she was delighted to see that the main service person was a woman. I think having a wo ...
On this visit, I had a friend with me and she was delighted to see that the main service person was a woman. I think having a woman running the business makes other women feel safe and confident the work is getting done. I have been using this service center for a while now and I am very happy with my service every time.
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Jim willis
Friendly, courtesy associates no pressure got me in and out quickly
Friendly, courtesy associates no pressure got me in and out quickly
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HappyCamper
Everyone was very professional. That is one reason I bring my vehicles here. The Technician Mike was so really nice and got the ...
Everyone was very professional. That is one reason I bring my vehicles here. The Technician Mike was so really nice and got the work done in no time.
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Hans W
Friendly staff.
Friendly staff.
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Claudia
They were fast , informative and friendly
They were fast , informative and friendly
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Joel G
Excellent customer service!!!
Excellent customer service!!!
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NUNA300
STAFF WAS VERY PROFESSIONAL AND FRIENDLY
STAFF WAS VERY PROFESSIONAL AND FRIENDLY
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StephenR.
I am from Pennsylvania and was just getting an "oil change". You are way over priced! I normally go to a Monro service center an ...
I am from Pennsylvania and was just getting an "oil change". You are way over priced! I normally go to a Monro service center and pay $32.00 for the synthetic oil change and they check everything also plus rotate tires for free! I ended up paying over $60 for an oil change and that was including a $7 discount coupon. Too high priced, not clearly displayed what the price is. I would not of gotten an oil change from valvoline knowing the price ahead of time.
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Sam L
Technicians were super friendly and knowledgeable.
Technicians were super friendly and knowledgeable.
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Luis T
The experience was better then expected and the employees were very professional
The experience was better then expected and the employees were very professional
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Accord driver
Experienced and professional staff.
Experienced and professional staff.
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Little Buick
Excellent customer service from both service agents.
Excellent customer service from both service agents.
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Juliet
Friendly staff. Very informative and helpful. Satisfied with the oil change they did
Friendly staff. Very informative and helpful. Satisfied with the oil change they did
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rt
courteous and knowledgeable crew at a reasonable price
courteous and knowledgeable crew at a reasonable price
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mike s
very quick and friendly
very quick and friendly
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AleeyaK
The staff at this location truly works as a team! They had me take care of in less than 15 minutes. They're super friendly, know ...
The staff at this location truly works as a team! They had me take care of in less than 15 minutes. They're super friendly, knowledgeable, and not pushy. Comfortable experience.
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Naufel59
The staff were extremely nice pleasant and swift
The staff were extremely nice pleasant and swift
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Mary M
No pressure to do things. Great service and recommendations 😃👍
No pressure to do things. Great service and recommendations 😃👍
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Jane
Sirena is great
Sirena is great
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Gary H
had to wait about 30 minutes before getting servicenot the fault of the service people, just hit a line to get in
had to wait about 30 minutes before getting servicenot the fault of the service people, just hit a line to get in
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Jlhelton
I had my Grandson with me. We didn't have to get out of the car.
I had my Grandson with me. We didn't have to get out of the car.
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proverbs31
Great customer service and it was pretty fast under 5 minutes I believe it was for oil change will be back
Great customer service and it was pretty fast under 5 minutes I believe it was for oil change will be back
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Chuck A.
Very professional!
Very professional!
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Jen D.
This was my first visit and they really were fast and efficient. Even better was the service. Sirena and Mike were courteous, ge ...
This was my first visit and they really were fast and efficient. Even better was the service. Sirena and Mike were courteous, genuine and personable. They're absolutely an asset to Valvoline.
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Danielle G
The mechanic was very professional and polite. He also check my brake light and replace one of my back lights which were out. It ...
The mechanic was very professional and polite. He also check my brake light and replace one of my back lights which were out. It was a great experience. And it definitely beats waiting 2 hours for a oil change at my previous mechanic shop. So I have an oil change and a back light change in less than 12 minutes. I am a life time customer. Big ups to Valvoline. Great Job!!
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Brenda
The technicians were very courteous and friendly. My Jeep was serviced quickly and I was on my way.
The technicians were very courteous and friendly. My Jeep was serviced quickly and I was on my way.
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Carrie M
The staff greeted me right away. The staff was very knowledgeable and explained the process thoroughly. I felt comfortable and e ...
The staff greeted me right away. The staff was very knowledgeable and explained the process thoroughly. I felt comfortable and every single person that touched my vehicle explained exactly what they were doing through out the process. I very impressed with the level of customer service and professionalism.
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G J
I go there enough that some of the people working there remember my name. Very refreshing.
I go there enough that some of the people working there remember my name. Very refreshing.
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Katrina p
I had many concerns and questions which were promptly answered and made me feel better.
I had many concerns and questions which were promptly answered and made me feel better.
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TR
Professional, fast, efficient
Professional, fast, efficient
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J.R.
The people are friendly motivated and knew just what to do and work together as a team and I appreciated that
The people are friendly motivated and knew just what to do and work together as a team and I appreciated that
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Kevin from NY
In and out quickly. No issues with competency.
In and out quickly. No issues with competency.
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Eddie J
Everyone was cordial from beginning to end.
Everyone was cordial from beginning to end.
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KAR
They were very polite and respectful. The employees seemed very knowledgeable about what they were doing and helped me to unders ...
They were very polite and respectful. The employees seemed very knowledgeable about what they were doing and helped me to understand the prices and the best choice for my car.
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Momanoodles79
The guys were very nice and professional. Answered all my questions
The guys were very nice and professional. Answered all my questions
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Frank G
From the time I entered the facility for my oil change, I was impressed by the team work and professionalism of all staff and ma ...
From the time I entered the facility for my oil change, I was impressed by the team work and professionalism of all staff and management personnel. They immediately told me what they were doing and answered all of questions in a highly professional manner. They made some recommendations and observations, but were not pushy or in any way demanding. I felt very comfortable in sensing that I was getting truly professional care. I will definitely use Valvoline services in the future.
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Kathy V.
Guys very polite and knowledgeable. Super efficient annd good price.
Guys very polite and knowledgeable. Super efficient annd good price.
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Bev B
Felt like I was being advised, not pressured. Felt like I was in good hands.?
Felt like I was being advised, not pressured. Felt like I was in good hands.?
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Paulette D
Very pleasant visit. The guy's that took car of my car were friendly, seem happy enjoying their job. Made me feel very comforta ...
Very pleasant visit. The guy's that took car of my car were friendly, seem happy enjoying their job. Made me feel very comfortable. I'll be doing more business here. Very enjoyable pit stop... Thank you Ms. Paulette DiGrazia
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jewels
They always treat me and my care very well. always nice
They always treat me and my care very well. always nice
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Anonymous
Friendly and helpful staff
Friendly and helpful staff
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Ernie P
The staff were very efficient, organized, polite and courteous
The staff were very efficient, organized, polite and courteous
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saki21
It was recommended that I purchase new wiper blades. My blades were just replaced 2 weeks ago.
It was recommended that I purchase new wiper blades. My blades were just replaced 2 weeks ago.
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Anonymous
Good job.
Good job.
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Lynne F
The staff was wonderful and told me things i needed to know about my car checked everything very pleased
The staff was wonderful and told me things i needed to know about my car checked everything very pleased
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Jody Z
I had an excellent service provider who explained everything in detail.
I had an excellent service provider who explained everything in detail.
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TaylorMade Bail Bonds
Good customer service they worked as a safe team. I was in out. I will tell others that VALVOLINE IS THE BEST FOR YOUR OIL CHANG ...
Good customer service they worked as a safe team. I was in out. I will tell others that VALVOLINE IS THE BEST FOR YOUR OIL CHANGE. THABKS A LOT.
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Christopher C
Service is very fast. No problem wait and no appointments.
Service is very fast. No problem wait and no appointments.
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Linda L.
The staff was friendly and knowledgeable and checked everything.
The staff was friendly and knowledgeable and checked everything.
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Anonymous
Sat in hot car, no air
Sat in hot car, no air
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Tanisha G
The rep Stefan was very personable or, interactive, and knowledge of the preventative measures that I should take advantage of f ...
The rep Stefan was very personable or, interactive, and knowledge of the preventative measures that I should take advantage of for the longevity of my truck. He made the process seamless and the coupons were great!
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GeneviveS
Great customer service, resonable price, and fast service. Everything around here usually takes forever, it was really nice to g ...
Great customer service, resonable price, and fast service. Everything around here usually takes forever, it was really nice to get in and out as quick as I did. Thank you for that!
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Sue C
I WAS HIGHLY satisfied with my visit. It was the second time that I went there. Love that crew!!
I WAS HIGHLY satisfied with my visit. It was the second time that I went there. Love that crew!!
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D J
Quick service, courteous
Quick service, courteous
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Allison S
great crew and service with a smile.
great crew and service with a smile.
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HC
took several people to take my tires off - they were banging my car very hard while I was in it.
took several people to take my tires off - they were banging my car very hard while I was in it.
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Rolodo
I liked the performance of the crew,everyone took their task very serious
I liked the performance of the crew,everyone took their task very serious
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Shana F
Very very impressed by Valvoline instant oil change. It was my first time and even though I was a little surprised about the pri ...
Very very impressed by Valvoline instant oil change. It was my first time and even though I was a little surprised about the price of synthetic oil - I will definitely return! Kent and Sierra were awesome!
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Eortega86
The service was amazing and quick. No wait time when I pulled up. The staff was very knowledgeable and did try and push any othe ...
The service was amazing and quick. No wait time when I pulled up. The staff was very knowledgeable and did try and push any other services. They informed me with what was recommended and replaced both air and cabin filter that was definitely needed. This was my second time at this location and I will continue to return here.
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Patty H
The staff was knowledgeable, fast and friendly.
The staff was knowledgeable, fast and friendly.
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Slfetter
The staff was friendly and professional.
The staff was friendly and professional.
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muskrat
The crew was very impressive. They communicated with each other and took care of my vehicle in a timely manner.
The crew was very impressive. They communicated with each other and took care of my vehicle in a timely manner.
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Addy
Excellent business model. It encourages everybody to do their best.
Excellent business model. It encourages everybody to do their best.
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Bob C
I know there's probably liability stuff, but having to take my keys out and put them in a bag felt a bit... strange. I come to a ...
I know there's probably liability stuff, but having to take my keys out and put them in a bag felt a bit... strange. I come to a drive-in oil change to be able to drive through. Feels odd losing control of my vehicle.
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Firemedic
My service agents were helpful not trying to make pressure sales, I was very pleased with my visit
My service agents were helpful not trying to make pressure sales, I was very pleased with my visit
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CRS
The service was fast and the staff was very genuine and friendly.
The service was fast and the staff was very genuine and friendly.
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Len H.
The staff was deffinently very professional, I love their double checking procedure that everything has been checked and tighten ...
The staff was deffinently very professional, I love their double checking procedure that everything has been checked and tighten. Once in the bay, not a second is wasted on servicing your vehicle. Keep up the good work.
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RS
quick quality service.
quick quality service.
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Myron
Everything was done probably
Everything was done probably
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Sad girl
I had a $15. Coupon without dates on it that arrived on Thursday they said it was no good till Monday It was e mailed on Thursda ...
I had a $15. Coupon without dates on it that arrived on Thursday they said it was no good till Monday It was e mailed on Thursday. Return trip all the way across town.I called they said coupon good all weekend not just Monday....No one knows about this coupon.....bs
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Cring08
All was great ! Service reps were very friendly and quick.Priced a little high though!
All was great ! Service reps were very friendly and quick.Priced a little high though!
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Pam
I’ve been going to this service center for years and I have always felt that I received great service.
I’ve been going to this service center for years and I have always felt that I received great service.
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Pastor B
The guys were so helpful & friendly. It was my first time getting an oil change & as a woman I expected to feel bullied.They wer ...
The guys were so helpful & friendly. It was my first time getting an oil change & as a woman I expected to feel bullied.They were amazing!!! Genuine & explained every thing to me.-Pastor B
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KJLinSWFL
Had coupon for Grand Opening of a new location here in Ft. Myers...got there, and place wasn't even finished! I knew another loc ...
Had coupon for Grand Opening of a new location here in Ft. Myers...got there, and place wasn't even finished! I knew another location nearby, and glad I went...service was excellent. The technician who handled my service even told me what had happened with the other location, and the coupon error.
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Tina M.
Everyone worked well as a team to service me as the customer and my vehicle.
Everyone worked well as a team to service me as the customer and my vehicle.
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Rick R.
The service met my normal expectations.
The service met my normal expectations.
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Amber
Professional, polite, friendly and attentive staff. Will return again.
Professional, polite, friendly and attentive staff. Will return again.
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RJD
The tech did not use fender covers. Tried to sell me a cabin filter, my filter was like new.
The tech did not use fender covers. Tried to sell me a cabin filter, my filter was like new.
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Susie H
They found a nail in my tire and gave me great advice on getting it fixed versus buying new tires. I felt like they were giving ...
They found a nail in my tire and gave me great advice on getting it fixed versus buying new tires. I felt like they were giving me an honest answer and not trying to sell me on anything or use my mechanical ignorance to get more money out of me.
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Bonnie
The personalities of the staff. Very friendly and helpful.
The personalities of the staff. Very friendly and helpful.
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A N
Love it! Excelent !
Love it! Excelent !
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BarbT
I even returned the next day and bought a battery. Loved the staff!
I even returned the next day and bought a battery. Loved the staff!
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Roger Y
Professional and extremely helpful. i will most certainly return.
Professional and extremely helpful. i will most certainly return.
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Justin M
I did not have to get out of the Car. The young people that serviced my car...were very respecful...and showed a sense careing.. ...
I did not have to get out of the Car. The young people that serviced my car...were very respecful...and showed a sense careing...And did thier job's proffesionally...Good Staff.
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Royel S
Awesome service
Awesome service
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Lovevalvoline
Everyone was very friendly and informative. The service was quick I was able to fit a much needed oil change into my busy hectic ...
Everyone was very friendly and informative. The service was quick I was able to fit a much needed oil change into my busy hectic day. After this service I felt more relaxed than ever , the staff was great.
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Cheryl B
Quentin was so nice and respectful...also helped me out with my discount coupon which I appreciated very much. He is a credit to ...
Quentin was so nice and respectful...also helped me out with my discount coupon which I appreciated very much. He is a credit to your business.
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DELPHINE
Everyone was courteous and respectful
Everyone was courteous and respectful
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Ron.I
I travel between Columbus, OH and Fort Myers, FL. I had the oil changed in OH and the oil change ran about $62. My wife had it c ...
I travel between Columbus, OH and Fort Myers, FL. I had the oil changed in OH and the oil change ran about $62. My wife had it changed in Fort Myers and she requested the same oil and it was about $90. I don't know if they substituted a more expensive oil or if the oil is just more expensive in FL than OH. $30 seems like a significant difference.
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Don N'droos
This team is consistently friendly and efficient I appreciate how quickly things go.
This team is consistently friendly and efficient I appreciate how quickly things go.
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Johnnie T.
Because the staff was very friendly and nice,and I like the way they care about there customers.
Because the staff was very friendly and nice,and I like the way they care about there customers.
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Angie
I’m very impressed with the overall friendliness and intelligence of your staff. I used to go to Walmart, but now that I found V ...
I’m very impressed with the overall friendliness and intelligence of your staff. I used to go to Walmart, but now that I found Vavoline, I’m going there from now on. The handsome customer service rep also noticed my gamer stickers on my car and sparked up a conversation about it. I found out we are both gamers, and that’s really cool. The look of the place and everything feels so professional, too. I don’t feel like a lower-class person at Vavoline compared to Walmart, lol.
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Anonymous
Fast, professional, pkus I had a coupon.
Fast, professional, pkus I had a coupon.
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brownknight
Quick and easy . The wait time was longer the expected
Quick and easy . The wait time was longer the expected
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Gramps
Quick in and out service!
Quick in and out service!
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Sal g
Quick and reasonably priced
Quick and reasonably priced
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Sonia w
Very friendly & prompt service
Very friendly & prompt service
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Chris M
I’ve been going there for several years and am satisfied with the service. This time was the longest i’ve Ever had to wait to pu ...
I’ve been going there for several years and am satisfied with the service. This time was the longest i’ve Ever had to wait to pull into a bay. They were all full when I arrived. That is usually not the case.
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Rachel B
I always have a great experience at this Valvoline location. The employees are always kind and courteous to me. As a woman somet ...
I always have a great experience at this Valvoline location. The employees are always kind and courteous to me. As a woman sometimes you aren't sure if you are going to leave an auto store feeling like they thought you were stupid or like they undressed you with their eyes the whole time. The men at this Valvoline are so kind and I know I will leave there happy with my experience.
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Blue Mama
The staff was very friendly and professional. They were able to answer my questions with knowledge and even pointed out a proble ...
The staff was very friendly and professional. They were able to answer my questions with knowledge and even pointed out a problem with one of my tires. I will definitely return to this Valvoline store for services on my car.
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Ad
I thought $100+ for just an oil change was way over priced. Same type of oil at dealer was $69. Thankfully I had a $15 coupon. ...
I thought $100+ for just an oil change was way over priced. Same type of oil at dealer was $69. Thankfully I had a $15 coupon. The staff was outstanding. Great teamwork!! Also isn't full synthetic suppose to last longer than regular oil? The reminder tag only had 3000 miles for next change.
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JimmyW
Never have a problem at this location! Been taking my vehicles for years to get oil changes etc...
Never have a problem at this location! Been taking my vehicles for years to get oil changes etc...
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Patti D
Always great service
Always great service
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Roller
Fast, didn't try to say I needed unnecessary work
Fast, didn't try to say I needed unnecessary work
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JillL
Fast, courteous professional staff
Fast, courteous professional staff
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Lynn p
Everyone was extremely pleasant efficient and knowledgeable
Everyone was extremely pleasant efficient and knowledgeable
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Brendan
The service is quick, friendly, professional, and not high pressure. I recommend this location to friends and colleagues frequen ...
The service is quick, friendly, professional, and not high pressure. I recommend this location to friends and colleagues frequently.
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DiligenceG13
They are quick and they call out correct checks of the vehicle and the operation on what each of the representatives are doing a ...
They are quick and they call out correct checks of the vehicle and the operation on what each of the representatives are doing and should be doing. The folks there communicate well with each other and they get the job done. They representatives here deserve the points each one of them. Fine staff and that works for me so I don't have to do it myself.
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Cesar M.
Staff made me feel at home.
Staff made me feel at home.
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Art
They did what I wanted done.
They did what I wanted done.
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Bruce O.
Very knowledgeable staff that seemed genuinely concerned about the wellbeing of my vehicle.
Very knowledgeable staff that seemed genuinely concerned about the wellbeing of my vehicle.
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Rafael M
The service is very efficient
The service is very efficient
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Ben F.
The entire service was excellent. Everyone I interacted with was great. I just think it is a little too expensive.
The entire service was excellent. Everyone I interacted with was great. I just think it is a little too expensive.
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CheriF
Prompt; friendly and courteous
Prompt; friendly and courteous
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Bill B
ALL of the Service Individuals were GREAT!! They were friendly, informative, and professional.
ALL of the Service Individuals were GREAT!! They were friendly, informative, and professional.
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Dan S
I found the techs to be very educated in what they were doing, and knowledge of various vehicle computer re-sets.
I found the techs to be very educated in what they were doing, and knowledge of various vehicle computer re-sets.
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Howard R
Very efficient crew. Explained everything clearly.
Very efficient crew. Explained everything clearly.
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Mackay1340
All service was satisfied
All service was satisfied
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Mtessin
Your prices are too high
Your prices are too high
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Julie M.
Very nice ,friendly and knowledgeable
Very nice ,friendly and knowledgeable
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Wardancer
I felt rushed by the person who was processing my visit. There were two items on the list of items to be checked that were not c ...
I felt rushed by the person who was processing my visit. There were two items on the list of items to be checked that were not checked. I will return becasue overall I did enjoy the visit and I was in and out! The guys and girl were nice. It was a good visit. I just didn't like the feeling of being rushed through my questions and answers. It was polite rudness.
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Rutman
Always good people. Treat me well. Knowledgeable. Never have a problem.
Always good people. Treat me well. Knowledgeable. Never have a problem.
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RS
workers are experienced and they do what I ask of them.
workers are experienced and they do what I ask of them.
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JackieK
It was very busy and a few cars in front of mine, but the guys took turn checking the lights to save time before driving up to t ...
It was very busy and a few cars in front of mine, but the guys took turn checking the lights to save time before driving up to the bay.
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Jeanne
The staff was professional, courteous and very efficient! I was greeted promptly, directed to a bay where I was greeted by frie ...
The staff was professional, courteous and very efficient! I was greeted promptly, directed to a bay where I was greeted by friendly staff member. Everything that was being done to my car was explained to me; I was offered the opportunity to have other services, but never pressured. The staff addressed my questions and concerns with my vehicle and thanked me for stopping in. I have already recommended this site to coworkers and family members...and I will definitely return for my next oil change.
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Ashleyac27
I I was happy they checked my cabin air filter, but I felt pressured to have them replace it, $39.99, that evening I ran to an a ...
I I was happy they checked my cabin air filter, but I felt pressured to have them replace it, $39.99, that evening I ran to an auto part store to replace the one in my other car. I didn't even buy the cheapest one, I got mid value and only cost $13. I will not be doing this again
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De de
Not the s time last time left pan loose and oil leaked all over drive way
Not the s time last time left pan loose and oil leaked all over drive way
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Robert
Very satisfied, the employee's are very professional. The prices are a little bit higher
Very satisfied, the employee's are very professional. The prices are a little bit higher
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Val
Communication was exceptional at every stage and check of my truck. Made me feel confident in those working on my truck. I rare ...
Communication was exceptional at every stage and check of my truck. Made me feel confident in those working on my truck. I rarely allow anyone to touch my vehicles. The CSR, Sirena Was learning but picked up on pointers quickly and smiled at me with her introduction. That was great!15 minutes and I was on my way. I received a coupon and that was very helpful financially. Thank you all.
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JennB
I thought the price for a basic oil change was VERY expensive. However, the employees were AWESOME! Very attentive and helpful.
I thought the price for a basic oil change was VERY expensive. However, the employees were AWESOME! Very attentive and helpful.
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irish17
The used oil was not cleaned off the frame. I have an oil spot on my garage floor
The used oil was not cleaned off the frame. I have an oil spot on my garage floor
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Ms Mary
Friendly and efficient and informative service
Friendly and efficient and informative service
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Anonymous
Great location, knowledgeable staff , very efficient and quick.
Great location, knowledgeable staff , very efficient and quick.
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Larry
Additional services offered were extremely pricey. Four rear light bulbs were priced at $12 ea., I purchased at Napa for $1.49 e ...
Additional services offered were extremely pricey. Four rear light bulbs were priced at $12 ea., I purchased at Napa for $1.49 ea. and installed in minutes. Same for wiper blades.
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Len C
Good service, nice people and I love not having to get out of my car
Good service, nice people and I love not having to get out of my car
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TClark
I did have about a 15-20 minute wait outside the service bay. Another car who arrived 10 minutes after we did was waived in. We ...
I did have about a 15-20 minute wait outside the service bay. Another car who arrived 10 minutes after we did was waived in. We had to sit and wait and no one came to explain the situation or apologize.
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Alfredo M
Fast and easy. Did not had to wait along time to get the service done.
Fast and easy. Did not had to wait along time to get the service done.
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UCFMOM-USMCSIS
The team there did exactly that - TEAMWORK - Great energy and friendliness. Thourough and quick. Will definintely return to th ...
The team there did exactly that - TEAMWORK - Great energy and friendliness. Thourough and quick. Will definintely return to these guys - felt they truly enjoyed their jobs and atmosphere.
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Bob S.
Service was fast. Service personnel were competent and efficient. The coupon I had made the price for standard oil change reason ...
Service was fast. Service personnel were competent and efficient. The coupon I had made the price for standard oil change reasonable.
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Frank
Good, prompt service and good overall check of vehicle maintenance items.
Good, prompt service and good overall check of vehicle maintenance items.
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Joe P
Did what I needed in a professional manner for a competitive price
Did what I needed in a professional manner for a competitive price
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Christine
Your staff was extremely helpful and knowledgeable. I will be returning to that location for my next oil change and I will be re ...
Your staff was extremely helpful and knowledgeable. I will be returning to that location for my next oil change and I will be recommending it to others. Great job!!!
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RickyM
They take good care of my car and take the time to ask questions to see if I have any concerns
They take good care of my car and take the time to ask questions to see if I have any concerns
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Bill G.
Fastest most trouble free oil change I have ever had done.
Fastest most trouble free oil change I have ever had done.
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Fran D.
I was informed that I needed a transmission flush and fluid replacement with Cadillac. I called Cadillac and they confirmed this ...
I was informed that I needed a transmission flush and fluid replacement with Cadillac. I called Cadillac and they confirmed this.
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dana
Got in quickly, staff jumped into action. Friendly, courteous and overall good experience.
Got in quickly, staff jumped into action. Friendly, courteous and overall good experience.
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Tom f
The knowledge and friendly staff
The knowledge and friendly staff
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Frank M
We come down here in winter months. Unfortunately I have to say a large number of service companies in various fields do all the ...
We come down here in winter months. Unfortunately I have to say a large number of service companies in various fields do all they can to screw you. The stall here was very professional and out going. Any additional services they offered we declined or accepted and still treating us how a company should be treating a customer.
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Great experience!
Everyone was pleasant and I felt like my vehicle was taken care of.
Everyone was pleasant and I felt like my vehicle was taken care of.
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Dave V
Like the product and the fast yet efficient service. I just think your prices are highand I am sure I can do better.
Like the product and the fast yet efficient service. I just think your prices are highand I am sure I can do better.
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Keylin
The staff always made sure I understood whst they were doing while I waited. Always smiling and sure of what they were doing
The staff always made sure I understood whst they were doing while I waited. Always smiling and sure of what they were doing
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Charles H
I thought the staff was efficient and courteous very professional very happy I took my car here
I thought the staff was efficient and courteous very professional very happy I took my car here
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NobleFable
The service was quick and the employees were very very helpful
The service was quick and the employees were very very helpful
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Anonymous
Quickness
Quickness
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EddieRay
Been to this location many times over the years, always left satisfied with the service.
Been to this location many times over the years, always left satisfied with the service.
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Kirk ogden
It took too long and people that came in while we were there moved right through. No reason or explanation.
It took too long and people that came in while we were there moved right through. No reason or explanation.
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Anonymous
Your prices are double everyone else and you used to have 10.00 discounts now your prices are higher and your discount is 5.00.
Your prices are double everyone else and you used to have 10.00 discounts now your prices are higher and your discount is 5.00.
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Shannon
The customer service was by far amazing. The systems went down as my car was finished and took a long time to come back up. Afte ...
The customer service was by far amazing. The systems went down as my car was finished and took a long time to come back up. After waiting they took my info and tryed to process the card after I left, which did not go through. Someone call and left a message. I went back the next day and payed. While waiting for the system the guys were very friendly nice conversation and did what they could not to make it such an inconvenience. Thanks!
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Allan f
The staff is polite. They are honest and they do a quality assurance check to ensure everything is filled and buttoned up, as it ...
The staff is polite. They are honest and they do a quality assurance check to ensure everything is filled and buttoned up, as it should be.
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Stephensmb
Cost of oil change is expensive everywhere. Sony view of value keeps me from being highly satisfied
Cost of oil change is expensive everywhere. Sony view of value keeps me from being highly satisfied
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Ray L
I use this Valvoline Instant oil change for my mothers car and my car. only one I use because I trust them to do their job and V ...
I use this Valvoline Instant oil change for my mothers car and my car. only one I use because I trust them to do their job and Valvoline has been the oil for my family for many years
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Ron H.
This was my first visit and I really liked the pull through service.
This was my first visit and I really liked the pull through service.
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Veloco
I waited about 40 mins and really wasnt that buzy
I waited about 40 mins and really wasnt that buzy
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xPB1
Explanation of what is going on was informative and thorough.
Explanation of what is going on was informative and thorough.
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Cs
They got me in and out fast. Didn’t pressure me at all. Also they were very informative
They got me in and out fast. Didn’t pressure me at all. Also they were very informative
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Bob S
Many of the staff appeared to be new at the job, and it took quite a while to get the oil changed in my car.
Many of the staff appeared to be new at the job, and it took quite a while to get the oil changed in my car.
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TM
A little pricey
A little pricey
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Kim b
Very friendly, knowledgeable associates
Very friendly, knowledgeable associates
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Jocelyn H.
I have visited this Valvoline many times and have had great results everytime. The staff is friendly and knowledgable. There's m ...
I have visited this Valvoline many times and have had great results everytime. The staff is friendly and knowledgable. There's minimal wait time and it's convenient!
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DPM
The manager and team were very prompt and courteous. Excellent communication skills.
The manager and team were very prompt and courteous. Excellent communication skills.
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Anonymous
The service was fine, and the staff were very friendly. It has become very expensive to have a full synthetic oil change.
The service was fine, and the staff were very friendly. It has become very expensive to have a full synthetic oil change.
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Bobbyc
I thought the price was too high and they didn’t provide a lower choice of oil change.
I thought the price was too high and they didn’t provide a lower choice of oil change.
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John F
The guys were great. Super nice. The friendliest I’ve ever met getting an oil change, which goes a long way. No pressure to b ...
The guys were great. Super nice. The friendliest I’ve ever met getting an oil change, which goes a long way. No pressure to buy anything additional. No wait time, was done in about 10 minutes. I feel they took great care of my Prius, and I will return! John
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Eortegajr
It was busy when I got there and when the other lanes started to move before the one I was in they moved me over and did not ski ...
It was busy when I got there and when the other lanes started to move before the one I was in they moved me over and did not skip me since I was waiting longer then the other people who had arrived after me. I really appreciated that! Great team, great service!
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allen r.
worker were curtious,also they were very effientand they showed me what had to be replaced
worker were curtious,also they were very effientand they showed me what had to be replaced
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Lindsey
The staff was super helpful and quick to get us on our way :)
The staff was super helpful and quick to get us on our way :)
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FirstLadyAshley
Fast and friendly
Fast and friendly
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Larry C
quick service and friendly techs
quick service and friendly techs
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Amp4520
Great customer service. Low wait time
Great customer service. Low wait time
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Anonymous
The manager was polite and knowledgeable, outstanding service.
The manager was polite and knowledgeable, outstanding service.
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Ann F
No reason, just don’t like bringing vehicles in for work, no I am not highly satisfied when I do.
No reason, just don’t like bringing vehicles in for work, no I am not highly satisfied when I do.
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Roger S
I didn't have to get out of my car. Friendly staff and checked things I will be needing in the future.
I didn't have to get out of my car. Friendly staff and checked things I will be needing in the future.
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Crystal J
The staff was great, friendly, direct, didn't pressure me to have other servicing done, just recommended it, then took my 'nex ...
The staff was great, friendly, direct, didn't pressure me to have other servicing done, just recommended it, then took my 'next time' answer with a smile. Very quick and easy, and very good customer service.
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Patrick C.
I rarely give a highly satisfied rating to anyone or anything.
I rarely give a highly satisfied rating to anyone or anything.
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Dave
Quick and friendly service
Quick and friendly service
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Yolanda C from Lehigh Acres
The guys at this location are always so helpful and nice, that is the reason I always return there. They need to be rewarded.
The guys at this location are always so helpful and nice, that is the reason I always return there. They need to be rewarded.
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kara
always fast nice
always fast nice
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Mbeagle
Oil change took 30 minutes once inside the bay. They also broke 1 tire valve cap and forgot to out another on.
Oil change took 30 minutes once inside the bay. They also broke 1 tire valve cap and forgot to out another on.
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Danny h
Well it was fast an very friendly other then the wait it was really nice
Well it was fast an very friendly other then the wait it was really nice
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pst1955
Staff was polite and answered all my questions.
Staff was polite and answered all my questions.
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YeseniaS
The whole process was longer than expected. Employees ran from one car to the other doing this and that. I was out in 1 hour.
The whole process was longer than expected. Employees ran from one car to the other doing this and that. I was out in 1 hour.
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kenlor
every thing was done in a professional and quick manner
every thing was done in a professional and quick manner
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Von w
Stefan was very likeable very professional and the person that actually did the oil change I was very thorough I found that I ha ...
Stefan was very likeable very professional and the person that actually did the oil change I was very thorough I found that I had a bad tail light or say fixed also I was very impressed with the whole service I received in fact I'm bringing my sister's car there tomorrow and my other car there on Saturday
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Anonymous
Fast and friendly service
Fast and friendly service
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Stephanie
Mike and Darien were very professional. The customer service girl however gave me wrong price. She said she’d email me a $15 off ...
Mike and Darien were very professional. The customer service girl however gave me wrong price. She said she’d email me a $15 off coupon to bring it down to $26 and when i got there they told me the $15 off coupon was only valid on the two synthetic not conventional so my total was actually $51. Would have liked to have known before hand
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Mel
It’s more expensive and I am budget conscious, however it’s very convenient. I was informed of needed services which is good jus ...
It’s more expensive and I am budget conscious, however it’s very convenient. I was informed of needed services which is good just costly.
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jackieK
Was impressed and felt comfortable with the service.
Was impressed and felt comfortable with the service.
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Ian C.
As an Canadian owner of a 2015 Mercedes ML350 diesel, I knew I needed the proper spec oil(229.51) and filter before arriving. I ...
As an Canadian owner of a 2015 Mercedes ML350 diesel, I knew I needed the proper spec oil(229.51) and filter before arriving. I had read the reviews online, called them, quoted $24.95 for labor, and that was it. All other checks were done, tire pressure, washer fluid, etc., a question as to whether my wipers were still in good shape, and the guys were excellent, knowledgeable, and work with a 'military' precision on double checking work preformed, etc.Very Pleased... will return again!
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Eric S
The gentleman that took care of me was exceptional.
The gentleman that took care of me was exceptional.
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Horhay Reyes
The customer service was amazing and very professional
The customer service was amazing and very professional
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Austin
Just want a oil change not be sold everything on the planet
Just want a oil change not be sold everything on the planet
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Eddie S
Overpriced oil change
Overpriced oil change
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CplDugger
Fast service. Very knowledgeable staff.
Fast service. Very knowledgeable staff.
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Altaf sadik
This is very comfortable. That’s why I like it.
This is very comfortable. That’s why I like it.
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Ronnie
Overall customer service was impeccable
Overall customer service was impeccable
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KristinM
The customer service was fantastic and the staff checked my vehicle thoroughly.
The customer service was fantastic and the staff checked my vehicle thoroughly.
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Ken W
The staff was very professional and friendly
The staff was very professional and friendly
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Doorman 2
2nd time at this Valvoline. Both visites were A-OK.
2nd time at this Valvoline. Both visites were A-OK.
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TunedChallengerRT
Great Service at this location
Great Service at this location
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IvyC
There was no wait as I pulled up. The technicians guided me in and were very kind to inform me about everything the entire time. ...
There was no wait as I pulled up. The technicians guided me in and were very kind to inform me about everything the entire time. They all seemed very experienced. This location is less than a mile from my work and I told the techs that I would be coming back during my lunch break for my next oil change needed. I had a coupon to use from my previous visit and they were happy to honor it. I really appreciate the fair pricing for the service you receive. I was in and out within (or less than) 15 mins.
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Anonymous
The staff was courteous and prompt upon my arrival . Very professional and pleasant experience. I will be back
The staff was courteous and prompt upon my arrival . Very professional and pleasant experience. I will be back
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JJ
Price was more than I have paid at other places.
Price was more than I have paid at other places.
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PST55
Professional and knowledgeable.
Professional and knowledgeable.
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Maureen L
very kind and personable. I appreciated the safety measures and the attention to one anothers safety
very kind and personable. I appreciated the safety measures and the attention to one anothers safety
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hawk1
The speed on the oil change
The speed on the oil change
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CharlieS
Too expensive
Too expensive
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Alicia G
No issues, I am used to just driving up. They were busy at the time with other customers and that is all I traveled to do that d ...
No issues, I am used to just driving up. They were busy at the time with other customers and that is all I traveled to do that day. All was okay.
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Gracey Lou
consistent and friendly
consistent and friendly
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Anonymous
Friendly and knowledgeable staff
Friendly and knowledgeable staff
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Greg B
Unfortunately like the Bank , I got in the wrong line . They experienced an unforeseen incident with the vehicle ahead of me tha ...
Unfortunately like the Bank , I got in the wrong line . They experienced an unforeseen incident with the vehicle ahead of me that was not any of the technician’s faults , just my luck ! Excellent employees, very courteous , & Professional. It’s just I can do it much more inexpensive myself, but I just happen to be in need of your services at this time .
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Donsnation
Precise service, quick and convenient.
Precise service, quick and convenient.
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Ricky
Need a repeat customer service, to where the more I bring all my care the better discount I get
Need a repeat customer service, to where the more I bring all my care the better discount I get
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Dean
Great service
Great service
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Raul jr
Always a good experience
Always a good experience
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DiligenceG13
Not many automotive repair centers have a service like this one most of which repair going on I'm sitting there semi looking at ...
Not many automotive repair centers have a service like this one most of which repair going on I'm sitting there semi looking at what the expert is fixing and they communicate with you well at this location especially good workers there. I used a couple seemingly competitor in the area to Valvoline instant and one even snaps the oil drain plug and then I have to buy it not only that but waited maybe 4 hours for a simple oil change. I can do it myself I'm just semi lazy but seriously nice job folks.
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D Owsley
Employees were in a good mood and looked like they were having fun while providing quick and professional service.
Employees were in a good mood and looked like they were having fun while providing quick and professional service.
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Delaine P
All of the employees were super nice and considerate of my time. They did a great job. Would love to see them all again.
All of the employees were super nice and considerate of my time. They did a great job. Would love to see them all again.
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Dave
You have an excellent and professional staff. I have visited a few locations and they are knowledgeable and do an excellent job ...
You have an excellent and professional staff. I have visited a few locations and they are knowledgeable and do an excellent job with customer service. I am impressed with the efficiency and the job they do. Thanks
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Matt Y.
Staff is always friendly and they never push additional services if you tell them you’re not interested at the moment.
Staff is always friendly and they never push additional services if you tell them you’re not interested at the moment.
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I don’t remember it
He was really friendly
He was really friendly
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Keith S
I was treated very well as a good customer and appreciate it they were a great team and staff I would highly recommend that’s wh ...
I was treated very well as a good customer and appreciate it they were a great team and staff I would highly recommend that’s why
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Mrs.Mc-Green
my overall experience was great the service tech were professional and Courteous the time from beginning to end was great becaus ...
my overall experience was great the service tech were professional and Courteous the time from beginning to end was great because I was on my lunch break I will definitely come back for my next oil change.
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Katie S
Very friendly staff!
Very friendly staff!
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AmyM
The customer service was outstanding and the technicians were friendly and very helpful.
The customer service was outstanding and the technicians were friendly and very helpful.
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Anonymous
The attendant informed me the person under my car was somewhat of a "slacker" and taking his time on purpose. Everyone else was ...
The attendant informed me the person under my car was somewhat of a "slacker" and taking his time on purpose. Everyone else was fantastic!
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Steve S. Ft. Myers Fl.
I love the service and speed with which the service is done. All of the fluids are checked, tires are filled! I love that you ne ...
I love the service and speed with which the service is done. All of the fluids are checked, tires are filled! I love that you never have to get out of your car. My work uses your service, that's how I discovered it.
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Bigdawg
Danny was very professional. Very personable and explained everything. He truly is a professional and courteous man. Valvoline ...
Danny was very professional. Very personable and explained everything. He truly is a professional and courteous man. Valvoline is very lucky to have him. He made the experience enjoyable and definitely will return
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Ronnie c
The gentlemen who serviced my car were impeccable and i told them that. Please review my receipt as their names are on it. They ...
The gentlemen who serviced my car were impeccable and i told them that. Please review my receipt as their names are on it. They definitely impressed me with their professionalism and customer service. They should all get a raise. If all retailers treated their customers like i was treated they would definitely have returning customers. Merry Christmas
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Dodge avenger
Very professional, and respectful
Very professional, and respectful
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Roxanna H.
The staff were inmensly knowledge and educated. They had the best customer service I could have ever experienced. We went on a f ...
The staff were inmensly knowledge and educated. They had the best customer service I could have ever experienced. We went on a friday so you would think they would be tired and groggy, just wanting to go home. However, they were patient and extremely good! Im an very satisfied and will return! Thank you guys!
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Qagarcia
Every thing was explained as service was being performed
Every thing was explained as service was being performed
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Anonymous
good service
good service
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John D
Very smooth service things went greet
Very smooth service things went greet
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Mike B
the staff where very friendly and professional
the staff where very friendly and professional
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David of Fort Myers
Drove in when I arrived. Service was fast. Settled the payment quickly. Did not have to get out of the vehicle.
Drove in when I arrived. Service was fast. Settled the payment quickly. Did not have to get out of the vehicle.
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Don V
No one tried to sell me anything else
No one tried to sell me anything else
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Matt B
Quick easy and painless. Always there...dealer is like scheduling a doctor appt
Quick easy and painless. Always there...dealer is like scheduling a doctor appt
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Samsonite Samps
The staff was friendly and courteous.
The staff was friendly and courteous.
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Happy customer
Associates are pleasant and helpful
Associates are pleasant and helpful
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tonyor
your employees are excellent
your employees are excellent
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Harry h
Very courteous and quickly taken care of
Very courteous and quickly taken care of
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AverageJoe
The sales job was intense. There were a lot of add on services being thrown at me. How about tell what you recommend and leave ...
The sales job was intense. There were a lot of add on services being thrown at me. How about tell what you recommend and leave it at that. Let the customer decide and approach you for the things that they want....
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Bob
Did a nice job.
Did a nice job.
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Big Bruce
I had my own oil and filter and I thought the price for the service only was a little high.
I had my own oil and filter and I thought the price for the service only was a little high.
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war eagle
good staff, no pressure
good staff, no pressure
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Maria
The customer was excellent!!!
The customer was excellent!!!
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Anonymous
The guys are always great
The guys are always great
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Scott k
Quick and easy
Quick and easy
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JLennox
Super friendly :)
Super friendly :)
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cp
Yes i had a great experience
Yes i had a great experience
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Rob
No pressure to buy anything and pricing was stated upfront.
No pressure to buy anything and pricing was stated upfront.
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TE
Employees were very friendly and helpful. One employee was kind enough to put wipers on that I wasn't able to prior. Was told wh ...
Employees were very friendly and helpful. One employee was kind enough to put wipers on that I wasn't able to prior. Was told what I should get done soon as far as other maintenance, but not pressured to do it that day . Prices great with coupon
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Roy J
Very professional
Very professional
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Doyle
Fast and great service plus friendly staff.
Fast and great service plus friendly staff.
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D. D.
They are friendly they make a point to know my name and they get me in and out within no time that’s what I like and I don’t h ...
They are friendly they make a point to know my name and they get me in and out within no time that’s what I like and I don’t have to get out of my car.
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Jennifer Walden
The gentlemen that spoke with me was extremely professional. There were a few things I had questions regarding and explanation w ...
The gentlemen that spoke with me was extremely professional. There were a few things I had questions regarding and explanation was very understand able. Along with that want to thank the company for Veteran Coupon to lower the cost. Regardless I would of gone anyways. I have for quit some time and will always continue to do so
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Nick M
It was quick and easy. Staff was friendly and knowledgeable.
It was quick and easy. Staff was friendly and knowledgeable.
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DanT
The staff is always very professional and courteous. The work is performed timely and I never have a problem with the service th ...
The staff is always very professional and courteous. The work is performed timely and I never have a problem with the service that requires me to return to have an issue corrected.
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Bernice
Great service, the staff were very good in there job.The staff was very polite and friendly. I will be back for all my oil chang ...
Great service, the staff were very good in there job.The staff was very polite and friendly. I will be back for all my oil change. Thank you for there great service.
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Joe
The service tech was very thorough, even more than the others appeared to be. Maybe I got lucky. All in all, it was a great job ...
The service tech was very thorough, even more than the others appeared to be. Maybe I got lucky. All in all, it was a great job and I will bring my personal vehicles as well.
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Larry G
They did their job efficiently with relaxed interchange with me as the customer.
They did their job efficiently with relaxed interchange with me as the customer.
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BBinthecape
The two guys that worked on my car were fantastic. They looked liked they enjoyed their job and they were excellent at it. Thei ...
The two guys that worked on my car were fantastic. They looked liked they enjoyed their job and they were excellent at it. Their names were Stefan, and Quinton I would highly recommend these two to everyone and I will be going back to this station. You should give them a bonus!!
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Michael
Porque fue rápido y profecional. No tuve q esperar mucho
Porque fue rápido y profecional. No tuve q esperar mucho
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Peter S.
Fantastic Service Kept informed on what was being doneExcellent team workHappy & knowledgeable imployeesTreated me like they w ...
Fantastic Service Kept informed on what was being doneExcellent team workHappy & knowledgeable imployeesTreated me like they wanted my return business Very professional a asset to your company
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Michelle w
Staff is courteous and friendly
Staff is courteous and friendly
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Anonymous
I always go there I always get great service I love the product and I will always come back
I always go there I always get great service I love the product and I will always come back
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Anonymous
Awesome service
Awesome service
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Courtney l
I was greeted upon arriving by a tech. Everything was explained with no pressure (first time using it). Was a bit more costly th ...
I was greeted upon arriving by a tech. Everything was explained with no pressure (first time using it). Was a bit more costly then I was used to paying but I understand the convience fee. Great overall experience.
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Todd Mc
Very fast, efficient, and well organized.
Very fast, efficient, and well organized.
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LANA MARIE
ALL THE GUYS ARE VERY FRIENDLY
ALL THE GUYS ARE VERY FRIENDLY
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D
Great staff great experience
Great staff great experience
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Bob A
The technician took care of all my concerns
The technician took care of all my concerns
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YOGI PATEL
GREAT SERVICE
GREAT SERVICE
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WeldonJ
I pulled right in. They said "good morning". Asked what I needed and repeated what I said for clarity. They were very pleasan ...
I pulled right in. They said "good morning". Asked what I needed and repeated what I said for clarity. They were very pleasant and easy going. It was just an overall pleasure and was out in 15 minutes
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Happy
I like go there. It doesn't matter what location I'm in at that moment I will always trust vavoline because I also have a histor ...
I like go there. It doesn't matter what location I'm in at that moment I will always trust vavoline because I also have a history i go there for everything.
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Dee
Everyone is always nice and professional
Everyone is always nice and professional
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kristine w
Service was fast, and you can see that they all enjoyed their jobs. No pressure with trying to sale extra's. Unique style of s ...
Service was fast, and you can see that they all enjoyed their jobs. No pressure with trying to sale extra's. Unique style of service and will highly recommend to others.
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Libby Luckey Fraund
Always fast, honest, and efficient
Always fast, honest, and efficient
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Livia
It was a great experience! But going up to 80 something for a synthetic oil change is a little ridiculous. I can go to Tire choi ...
It was a great experience! But going up to 80 something for a synthetic oil change is a little ridiculous. I can go to Tire choice for 49.
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Kevin M
They were very helpful and knew the operations
They were very helpful and knew the operations
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rkphil2000
Outstanding staff and service. Very impressed watching them work together!
Outstanding staff and service. Very impressed watching them work together!
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Yolanda
The guys there are always so nice and helpful
The guys there are always so nice and helpful
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RayD
Always a good experience at this Valvoline location. Professional, courteous employees. I trust them and feel like they treat ...
Always a good experience at this Valvoline location. Professional, courteous employees. I trust them and feel like they treat customers right.
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Trippy11
Staff is always friendly and genuine.
Staff is always friendly and genuine.
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K will
The service technician was very knowledgeable. I went on a lunch break. just always satisfied with the service
The service technician was very knowledgeable. I went on a lunch break. just always satisfied with the service
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Kim
I’ve been using valvoline instant oil change for a couple years. I love that it’s quick and easy. It makes keeping up with this ...
I’ve been using valvoline instant oil change for a couple years. I love that it’s quick and easy. It makes keeping up with this routine maintenance easy.
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Anonymous
Great communication. Fast service. Friendly attendant. Confirmed my understanding of what they were doing. Seemed passionate abo ...
Great communication. Fast service. Friendly attendant. Confirmed my understanding of what they were doing. Seemed passionate about what he was doing.
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Brenda S
The employees was on top of everything, very kind and helpful.
The employees was on top of everything, very kind and helpful.
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NizmoG
LOVE THE PLACE, THEY MADE ME FEEL AT HOME THEY WERE QUICK AND FAST AND TECH "QUENTIN" was amazing
LOVE THE PLACE, THEY MADE ME FEEL AT HOME THEY WERE QUICK AND FAST AND TECH "QUENTIN" was amazing
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Joyce B
My first time. I was treated very professionally. While the technician did suggest upgrades and additional services, none were ...
My first time. I was treated very professionally. While the technician did suggest upgrades and additional services, none were forced on me. I feel many service stations try to take advantage of female customers but I did not feel that way when I was at valvoline.
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SharonH
I have been going to the same facility for my oil changes and general maintenance. I appreciate having all my service records a ...
I have been going to the same facility for my oil changes and general maintenance. I appreciate having all my service records available so that I can make informed decisions on additional services that may be needed. The staff is always professional, friendly, and efficient. Always a pleasure!
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Mary
Everyone was friendly and the service was quick!
Everyone was friendly and the service was quick!
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James1030
Extremely professional and print.Great team!!
Extremely professional and print.Great team!!
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Anonymous
Great customer service
Great customer service
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Casandra C
The employes was very friendly and nice this was the best customer service i ever had.
The employes was very friendly and nice this was the best customer service i ever had.
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Anonymous
Friendly staff, no pressure to buy products, knowledge, professional
Friendly staff, no pressure to buy products, knowledge, professional
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RY
Great staff. Extremely satisfied
Great staff. Extremely satisfied
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Kat912
Kind and knowledgeable
Kind and knowledgeable
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Jean S.
They forgot to turn off my oil change light for me after the oil change
They forgot to turn off my oil change light for me after the oil change
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Patty H
Everyone was very nice, fast service and knowledgeable.
Everyone was very nice, fast service and knowledgeable.
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Michael b
Quick and reasonable and convenient
Quick and reasonable and convenient
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Elenia Cooke
Fast, efficient, and professional.
Fast, efficient, and professional.
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Lizabetsy
Courteous staff, quick service.
Courteous staff, quick service.
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SLC
The CSM, Jerry, was courteous, professional and efficient.
The CSM, Jerry, was courteous, professional and efficient.
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Ashley
They treated us with love and respect they were overly nice and helpful
They treated us with love and respect they were overly nice and helpful
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jozjr
I pulled up and was waved into a stall. I was out of there in about 10 minutes. The 3 gentlemen working on my vehicle were ver ...
I pulled up and was waved into a stall. I was out of there in about 10 minutes. The 3 gentlemen working on my vehicle were very professional. I had a fender bender so it's hard to open my hood. You have to give it a good shot to get it to release. The guy that was supposed to open the hood was worried he was going to dent the hood. I had to assure him that punching my car was OK. They did a wonderful job.
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Amy L
The staff at the Colonial Valvoline are amazing! They are very respectful and never make you feel pressured to buy or purchase a ...
The staff at the Colonial Valvoline are amazing! They are very respectful and never make you feel pressured to buy or purchase anything you do not want. I love the quick and friendly service! I may pay a little more than I use to pay at Walmart but the service and speed of service at Valvoline is worth the extra cost for sure. I will never go any where else for an oil change because of the time it saves me. I am never there more than 15 minutes. I just love the Colonial Valvoline!!!
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Uncle JImz
The staff - Very knowledgeable and friendly - I felt bad for NOT tipping them
The staff - Very knowledgeable and friendly - I felt bad for NOT tipping them
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MV
Quick serviceFriendly staff
Quick serviceFriendly staff
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Anonymous
Short wait time. Stayed in car whole time. Didn't up-sell me. Extremely professional & courteous! Pleasantly surprised. Eddie & ...
Short wait time. Stayed in car whole time. Didn't up-sell me. Extremely professional & courteous! Pleasantly surprised. Eddie & Danny were great. Colonial Blvd Fort Myers, Florida.
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RD
An overall well run business with friendly employees makes the experience a pleasure to have an oil change done. Employees are ...
An overall well run business with friendly employees makes the experience a pleasure to have an oil change done. Employees are polite and competent.
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Rose B
They were polite and efficient.
They were polite and efficient.
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Lindalee
Checked tires. Brake fluid batteries transmission fluid....and changed windshield wiper blades.
Checked tires. Brake fluid batteries transmission fluid....and changed windshield wiper blades.
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Lexus 350 Joe
They pointed out two things that were never done at the dealer on other services
They pointed out two things that were never done at the dealer on other services
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Paul W
Even with a discount, price of oil change was 10.00 higher than some competitive companies.
Even with a discount, price of oil change was 10.00 higher than some competitive companies.
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Anonymous
The guys were super polite and did everything quickly and accurately very pleased with that shop in the shop manager
The guys were super polite and did everything quickly and accurately very pleased with that shop in the shop manager
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Lacey
All the guys were awesome. The guy that checked the mileage/ took payment. The ones who checked the lights. There was a guy in t ...
All the guys were awesome. The guy that checked the mileage/ took payment. The ones who checked the lights. There was a guy in training also and they were all patient with him. Each and every one did a great job!
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Anonymous
Way to high priced
Way to high priced
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Brian K
Always super quick, efficient and professional. I was in and out in like 15 minutes. I don't remember his name but the young m ...
Always super quick, efficient and professional. I was in and out in like 15 minutes. I don't remember his name but the young man who was the manager type was super courteous and friendly and polite!! I never go anywhere else with my cars!
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Buckeye Tom
Professional , friendly and focused. Gave me great service in a very timely manner.
Professional , friendly and focused. Gave me great service in a very timely manner.
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HAWKEYE BOB
This is the best Valvoline location I have used in a long, long time.
This is the best Valvoline location I have used in a long, long time.
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Karen C
Jerry was GREAT!Always had a smile on his face. Good eye contact with me and GREAT Customer Service...
Jerry was GREAT!Always had a smile on his face. Good eye contact with me and GREAT Customer Service...
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Jim W#
we always have our vehicles serviced at this location. Never a problem!
we always have our vehicles serviced at this location. Never a problem!
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MikeS
Great service and great staff
Great service and great staff
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Boiwonder
Prices are to stinking high
Prices are to stinking high
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Jacky Fabius
Excellent service
Excellent service
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Chris M
Had a good experience. Staff was great!
Had a good experience. Staff was great!
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Flapalms