Oil Change Colonial

Staff was ready and service was quick. I was on my lunch break.

Staff was ready and service was quick. I was on my lunch break.

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Service very good ,friendly, and fast. Checked all fluids air in tires everythingThey even put on my windshield wipers and that' ...

Service very good ,friendly, and fast. Checked all fluids air in tires everythingThey even put on my windshield wipers and that's very nice and a Great extra perk

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I pulled in needing a oil change and transmission fluid change for a car I purchased from a private seller and Valvoline is my n ...

I pulled in needing a oil change and transmission fluid change for a car I purchased from a private seller and Valvoline is my normal go to place to get service fast and easy. All the staff were friendly and happy to help.

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Great customer service

Great customer service

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Fantastic! Service was quick, Tyler, Edward and Jerald at the Colonial location in Ft. Myers were all friendly and polite. Exp ...

Fantastic! Service was quick, Tyler, Edward and Jerald at the Colonial location in Ft. Myers were all friendly and polite. Explained options so I understood them but didn't push services. I will definitely return and recommend!

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Detsils

Detsils

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There is no waiting room at this location, there are 3 rooms that say "employees only" however. I normally use the Naples locat ...

There is no waiting room at this location, there are 3 rooms that say "employees only" however. I normally use the Naples location, but this location is close to my work, and I have also used another in Forum Shops off Colonial. You can't beat the time to get in and out. Just thought the cost keeps going up, and my couples cover less of the total than a year ago!

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Great staff, courteous and professional. They all worked as a cohesive TEAM!

Great staff, courteous and professional. They all worked as a cohesive TEAM!

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The Service writer Mike was great. Super Friendly and seem very knowledgeable.

The Service writer Mike was great. Super Friendly and seem very knowledgeable.

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Price for synthetic blend oil is way too high for my type of vehicle.

Price for synthetic blend oil is way too high for my type of vehicle.

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I love the fact that there are women working on the vehicles there and they are very knowledgeable and friendly!

I love the fact that there are women working on the vehicles there and they are very knowledgeable and friendly!

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The smiles service level and courtesy given by the staff at the location exceeded my expectations, I’ve been with another compan ...

The smiles service level and courtesy given by the staff at the location exceeded my expectations, I’ve been with another company since the purchase of my vehicle, a place with service that has always been an inconvenience to me. I look forward to returning and doing business in the future! Thank you

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I’ve been using this Valvoline for a while, I will only go here. I love the staff. Great people.

I’ve been using this Valvoline for a while, I will only go here. I love the staff. Great people.

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They were very educated in the services that they offer.

They were very educated in the services that they offer.

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Fast when I was limited in time, they listened to my request if ONLY CHANGING MY OIL.. no other service was needed at this time. ...

Fast when I was limited in time, they listened to my request if ONLY CHANGING MY OIL.. no other service was needed at this time.I can appreciate normally it’s a full service stop, but I’m more appreciative they respected my request......Thank youI’ll be back

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I go here because the Service Attendants are friendly, they listen to me, and are respectful in how they address each other...a ...

I go here because the Service Attendants are friendly, they listen to me, and are respectful in how they address each other...and $ off coupons also help. It would be nice if you had Nitro for tires there too as many cars now have it in the tires. **** This location is in SW Florida and our temperatures are mid 90's ALREADY - I HIGHLY suggest that the MANAGEMENT there or Corporate provide:*** a SWAMP COOLER type fan for these summer months = ASAP !!!*** as well as ample FREE cold water for the employees And*** also to NOT expect the Attendants to wear their hats while working (uniform or not) as hats hold in ones body heat! Please- Take care of your WORKERS well being! Thank you DL Joyner

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Been going to this station for a long time and I'm very satisfied usually it's a quick process

Been going to this station for a long time and I'm very satisfied usually it's a quick process

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Great customer service

Great customer service

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Extremely focused on my neefs

Extremely focused on my neefs

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I was satisfied.

I was satisfied.

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Max was great! Be back soon.

Max was great! Be back soon.

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The manager and his staff were so exceptionally kind and efficient. I was very pleased with the level of care and service that I ...

The manager and his staff were so exceptionally kind and efficient. I was very pleased with the level of care and service that I received during my visit. Things were don thoroughly and quickly! I will definitely be back to get the rest of my car serviced.

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The staff and service I Received was excellent very professional very informative

The staff and service I Received was excellent very professional very informative

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I appreciated how polite the staff was. They explained everything very thoroughly to me. Answered any questions I had and let me ...

I appreciated how polite the staff was. They explained everything very thoroughly to me. Answered any questions I had and let me know to come back for any issues in the future. Shannon was very nice and even had a few jokes when I mentioned I applaud her for working in the heat.

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Staff was super friendly and helpful

Staff was super friendly and helpful

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The employee that took care of my car needs was very nice and every question I ask about my car she answer every satisfying and ...

The employee that took care of my car needs was very nice and every question I ask about my car she answer every satisfying and i was happy and informed my knowledge of worry about my car.i will definitely go back..which I have two car and both vehicles are service at that lication.Happy customer

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Courteous and professional.

Courteous and professional.

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It wasjust anoil change

It wasjust anoil change

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Friendliness and expertise of staff, fast service

Friendliness and expertise of staff, fast service

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The manager was excellent

The manager was excellent

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Professional service in a timely manner

Professional service in a timely manner

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Manger was pleasant and knowledgeable.

Manger was pleasant and knowledgeable.

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I pulled in and was quickly instructed very politely what to do since it was my first time ever to go to Valvoline for an oil ch ...

I pulled in and was quickly instructed very politely what to do since it was my first time ever to go to Valvoline for an oil change. The tech's were all very nice and professional. I pay close attention since my background was a service manager at a dealership for the last decade. I was made aware of the price plus all the items they check. I felt confident the service was done correctly even in such a quick time. It took 10 minutes and that's fantastic.

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called in for discount coupon...was emailed to me.used this similar location now for about 7 years

called in for discount coupon...was emailed to me.used this similar location now for about 7 years

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The pricing of your synthetic oil is extremely high for the industry. I’m a licensed technician that owned his own business for ...

The pricing of your synthetic oil is extremely high for the industry. I’m a licensed technician that owned his own business for 42 years and knows pricing. On top of all this I didn’t realize they hadn’t removed my $7.00 discount coupon until I looked at the invoice on my email. The proprietor told me he would remove the amount when he did the invoice and because I didn’t see it till later , my stupid mistake. I guess I should have gone to the competition that offered a full synthetic oil change for $79.95

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The person who I dealt with was wonderful. Quick.

The person who I dealt with was wonderful. Quick.

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Been going to same location for twelve years and the service and performance was exceptional as is the usual. Please keep up the ...

Been going to same location for twelve years and the service and performance was exceptional as is the usual. Please keep up the great work with such friendly staff.

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I was satisfied.

I was satisfied.

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All the employees were on the ball and interesting to watch...very nice bunch of people. Had a nail in the back tire so they did ...

All the employees were on the ball and interesting to watch...very nice bunch of people. Had a nail in the back tire so they did not do the rotation but he showed me the nail and apologized for not being able to.

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Friendly, informative staff. Reasonably priced. Very fast, efficient service.

Friendly, informative staff. Reasonably priced. Very fast, efficient service.

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First place i got my first oil change a year ago when i first got my car..been going back to the same one ever since..great peop ...

First place i got my first oil change a year ago when i first got my car..been going back to the same one ever since..great people friendly and fast but good service.

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Good and quick service

Good and quick service

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The service technician, Stefan was very knowledgeable, courteous and I enjoyed speaking with him regarding my vehicle.

The service technician, Stefan was very knowledgeable, courteous and I enjoyed speaking with him regarding my vehicle.

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They were all amazing and wondrerful

They were all amazing and wondrerful

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Very efficient and pleasant experience!

Very efficient and pleasant experience!

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The girl who greeted me and figured the bill gave me great advice on the possibility I needed to go to a mechanic to fix an oil ...

The girl who greeted me and figured the bill gave me great advice on the possibility I needed to go to a mechanic to fix an oil leak. She was very knowledgeable and helpful.

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Very fast knowledgeable experienced techs

Very fast knowledgeable experienced techs

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I must confess that I waited too long to get the oil change and I was afraid I would get yelled at. Nobody made any mention of ...

I must confess that I waited too long to get the oil change and I was afraid I would get yelled at. Nobody made any mention of the long delay and seemed very happy to help me. I was very impressed as people called out process and bay number. As far as parts and services, I was given good information and given choices. I was even given the choice of overriding the manufactures recommended values. That level of service is rare, and it convinced me to be more diligent about oil changes in the future.

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Staff was highly professional and knowledgeable and accommodating to my requests, it was beneficial that there was only a few ot ...

Staff was highly professional and knowledgeable and accommodating to my requests, it was beneficial that there was only a few other customers there at the time so they could concentrate on my truck, I will visit again and have been there many times thx CK

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I was highly satisfied although I listed that it is unlikely that my next oil change will occur here because I am a Snow Bird an ...

I was highly satisfied although I listed that it is unlikely that my next oil change will occur here because I am a Snow Bird and will be leaving the area in eight days. I was very pleased with the services I received.

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Extremely nice crew!

Extremely nice crew!

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Fast, friendly and explained everything

Fast, friendly and explained everything

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I always get my oil changed here they are always fast

I always get my oil changed here they are always fast

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Was satisfied, hard to get me to highly satisfied. Your staff seems very pleasant and helpful. Hard to blindly trust anyone's ...

Was satisfied, hard to get me to highly satisfied. Your staff seems very pleasant and helpful. Hard to blindly trust anyone's recommendations in this business. I appreciated the recommendations I did receive.

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I’ve been coming to Valvoline for years! This was the best service I’ve ever received.

I’ve been coming to Valvoline for years! This was the best service I’ve ever received.

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Quick. Friendly staff.

Quick. Friendly staff.

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Nice knowledgeable techs

Nice knowledgeable techs

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The gentleman that helped me was extremely professional and knew more about the car than I did which I sincerely appreciate.

The gentleman that helped me was extremely professional and knew more about the car than I did which I sincerely appreciate.

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Friendly and professional staff.

Friendly and professional staff.

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KC and staff most professional I have ever seen!! They shop be in your company advertising program.

KC and staff most professional I have ever seen!! They shop be in your company advertising program.

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First time with this vehicle. Asst. mgr. answered questions and explained the type of filter my vehicle has

First time with this vehicle. Asst. mgr. answered questions and explained the type of filter my vehicle has

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Very courteous. Professional

Very courteous. Professional

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Exorbitant price for an oil change.

Exorbitant price for an oil change.

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Did not get a cup of coffee and a donut delivered to my vehicle during the service. Just kidding!!!

Did not get a cup of coffee and a donut delivered to my vehicle during the service. Just kidding!!!

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Cost and professional conversation of what I should consider having done.

Cost and professional conversation of what I should consider having done.

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I’ve been A customer with Valvoline at the colonial location for years The service is very quick very easy process and the text ...

I’ve been A customer with Valvoline at the colonial location for years The service is very quick very easy process and the text I have very nice and seem to know a lot anytime I had any questions they answer them thank you Valvoline

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Everything was great, thorough service, attentive staff.

Everything was great, thorough service, attentive staff.

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This facility is consistently a great visit.

This facility is consistently a great visit.

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Employees very knowledgeable and friendly questions were clear. I didn’t feel rushed but my services didn’t take long either. I ...

Employees very knowledgeable and friendly questions were clear. I didn’t feel rushed but my services didn’t take long either. I was in and out.

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There was no problem I was satisfied with visit

There was no problem I was satisfied with visit

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It was fast and easy.

It was fast and easy.

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Quick service, friendly staff.

Quick service, friendly staff.

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I have been coming to this Valvoline store for many many years, and I'm always happy with the quick service I receive. Everyone ...

I have been coming to this Valvoline store for many many years, and I'm always happy with the quick service I receive. Everyone is always very friendly and answer any questions I may have.Number One in Customer Service.

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Very quick and friendly!

Very quick and friendly!

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It took about 25 min to get out once in the bay. Felt it could have been a little quicker. Overall great service.

It took about 25 min to get out once in the bay. Felt it could have been a little quicker. Overall great service.

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Valvoline Instant Oil Change is fast and friendly. I really like the Quality Assurance Check you do at the end. I know that your ...

Valvoline Instant Oil Change is fast and friendly. I really like the Quality Assurance Check you do at the end. I know that your service techs aren't going to leave a cap off, or forget to tighten my drain plug.

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The staff at that Valvoline center are very polite and efficient to the task. There has not been a better place I personally hav ...

The staff at that Valvoline center are very polite and efficient to the task. There has not been a better place I personally have to. Thank you all again.

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Good experience great Team

Good experience great Team

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The associates where very professional, explained what was needed while going over everything with the car. Did suggest what ne ...

The associates where very professional, explained what was needed while going over everything with the car. Did suggest what need to be done on the next visit, did not force the issue of it needed to bed done know.

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Professionalism.

Professionalism.

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Staff was friendly, knowledgeable and fast. The level of service is consistent and reliable.

Staff was friendly, knowledgeable and fast. The level of service is consistent and reliable.

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All the staff was very knowledgeable and helpful. They were very respectful.

All the staff was very knowledgeable and helpful. They were very respectful.

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They were very busy--all bays filled with 1 waiting car outside--last day 1/31 for coupon expiration $20 off for oil change. The ...

They were very busy--all bays filled with 1 waiting car outside--last day 1/31 for coupon expiration $20 off for oil change. The wait was only 10 minutes at most and my service tech was a female and she was very friendly and attentive with all my questions and explained everything they would do and were doing. I really liked her--she did excellent. I have very low mileage on my 6 yr old Buick Lacrosse and so only change my oil once a year. I am a 73 year old female and the thought of going to get the oil changed makes me very anxious, however being able to sit in my car and talking to a friendly nice tech makes the oil change a stress free errand for me. I also got new wipers! Thank you all at Valvoline!! I'll be back.

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greate job

greate job

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Just great fast service, guys were friendly used a coupon which helped with the price very happy.

Just great fast service, guys were friendly used a coupon which helped with the price very happy.

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Techs were very nice

Techs were very nice

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Satisfied with everything. I had a $20.00 discount coupon and my bill was still over $50.00. I am sure the air filter was cost ...

Satisfied with everything. I had a $20.00 discount coupon and my bill was still over $50.00. I am sure the air filter was costly.Just thought it was a little high.

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My indicator was telling me time for an oil change even though the mileage still showed I had 2,000 to go. The clerk checked th ...

My indicator was telling me time for an oil change even though the mileage still showed I had 2,000 to go. The clerk checked the oil - it was fine so I can still drive another 3,000. She was very honest and it saved me some $$.

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Pricing is all. But the staff was fantastic and really explained everything so I understood what was going on

Pricing is all. But the staff was fantastic and really explained everything so I understood what was going on

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The girl was very kind and helpful.

The girl was very kind and helpful.

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To me, highly satisfied would indicate special, or outstanding. Perfection is impossible.

To me, highly satisfied would indicate special, or outstanding. Perfection is impossible.

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I do not own this vehicle anymore and have not owned it for over 3 years.I do not understand why I got this email saying I recen ...

I do not own this vehicle anymore and have not owned it for over 3 years.I do not understand why I got this email saying I recently was at your location recently when I don't even own the vehicle.

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Fast service

Fast service

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Staff is very good. Comuncaton very good

Staff is very good. Comuncaton very good

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I was explained each service in detail, wasn't pressured and had a good team working on my car

I was explained each service in detail, wasn't pressured and had a good team working on my car

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staff was very knowledgeable, professional and polite

staff was very knowledgeable, professional and polite

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Very satisfied I have friends who wants to hangout we do our own oil change and I say no thanks I'm very happy and satisfied wit ...

Very satisfied I have friends who wants to hangout we do our own oil change and I say no thanks I'm very happy and satisfied with Valvoline.

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Staff were very friendly and fast. The customer service was the best I’ve had at a mechanic.

Staff were very friendly and fast. The customer service was the best I’ve had at a mechanic.

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First because I never have to wait to be helped, and secondly the service is outstanding.

First because I never have to wait to be helped, and secondly the service is outstanding.

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employees are superior, fast efficient and great customer service

employees are superior, fast efficient and great customer service

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The staff are efficient, friendly, knowledgeable and the time required is minimal. And I think the product is top notch.

The staff are efficient, friendly, knowledgeable and the time required is minimal. And I think the product is top notch.

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The young men had great manners (yes, no, p!ease and thank you). All with a smile thru out the whole experience.

The young men had great manners (yes, no, p!ease and thank you). All with a smile thru out the whole experience.

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Staff members were quick courteous and professional

Staff members were quick courteous and professional

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The employees are very friendly and polite. They do a very efficient job and are professional.

The employees are very friendly and polite. They do a very efficient job and are professional.

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I know I am paying for quick service BUT it is extremely expensive in comparison to other mechanics in area. I think it would be ...

I know I am paying for quick service BUT it is extremely expensive in comparison to other mechanics in area. I think it would be in my best interest to have my oil changes done elsewhere.

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Tho was my 3rd visit to valvoline for an error with my dipstick they did 2 weeks ago. I shouldn't have to keep returning. Along ...

Tho was my 3rd visit to valvoline for an error with my dipstick they did 2 weeks ago. I shouldn't have to keep returning. Along with trying to use the same excuse "the heat broke the dipstick" the manager that called me was not there and I still did not receive the compensation for the oil used in my car. No one asked me which service i wanted the first time. I had to buy my own dipstick through the dealer and only got compensated for that. Seriously a waste of time.

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Very pleasant staff very friendly fast and knowledgeable

Very pleasant staff very friendly fast and knowledgeable

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I always get my oil changed at Valvoline. I trust them and they’re consistent.

I always get my oil changed at Valvoline. I trust them and they’re consistent.

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It’s always quick and easy. I can sit in my car while the mechanics work on my vehicle. So convenient.

It’s always quick and easy. I can sit in my car while the mechanics work on my vehicle. So convenient.

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Partially, because I don't please easily, other reason is seemed to wait after completion of service for a few minutes, while th ...

Partially, because I don't please easily, other reason is seemed to wait after completion of service for a few minutes, while their focus was on other vehicles in the service bay.

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Very quick and easy. I have 3 kids under the age of 4 so it’s great that i can pull in and get the oil change without ever havin ...

Very quick and easy. I have 3 kids under the age of 4 so it’s great that i can pull in and get the oil change without ever having to get myself or my kids out of the truck.

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The price went up a lot since my last oil change, for the same service and product. The prices are not indicated on the app, you ...

The price went up a lot since my last oil change, for the same service and product. The prices are not indicated on the app, you have to go there.

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Quick and efficient service. Very friendly staff

Quick and efficient service. Very friendly staff

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Excellent staff!!!

Excellent staff!!!

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Tech seemed very knowledgeable and was extremely friendly, so much so that mid service my wife left a 5 star google review. The ...

Tech seemed very knowledgeable and was extremely friendly, so much so that mid service my wife left a 5 star google review. The oil filter case was damaged and since the last oil change was also at Valvoline he replaced it for us. That made me trust and appreciate the customer service we recieved.

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Where do I start ? The gentleman all of them at this particular night were top notch , super friendly , very professional, super ...

Where do I start ? The gentleman all of them at this particular night were top notch , super friendly , very professional, super knowledgeable, they explain every step they did to me , they work great as a team , I am a leader of a store and if this was my team I would be very proud of them , keep up the great work , whoever train this gentleman needs to train all of you associates , best service I have ever had period .

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Fast and friendly service. Great coupon had me drive an extra 5 miles to this location

Fast and friendly service. Great coupon had me drive an extra 5 miles to this location

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As always the service and the staff are great

As always the service and the staff are great

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Great service and very Knowagable

Great service and very Knowagable

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Quick easy and no hassle

Quick easy and no hassle

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Friendly staff good service and prices

Friendly staff good service and prices

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The service representative, Michael and his team were polite, courteous and knowledgeable. Kept me informed throughout the proc ...

The service representative, Michael and his team were polite, courteous and knowledgeable. Kept me informed throughout the process. Not pressured into additional purchases, just advised of possible future issues. First time visit and I did not know what to expect and was very pleased. I will return. Did a great job very timely.

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Very satisfied excellent service , friendly. fast. couteous and professional. Will return in the future

Very satisfied excellent service , friendly. fast. couteous and professional. Will return in the future

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Over all good service and clear communication. Also no pressure for extra services, most places put the pressure on costumers, w ...

Over all good service and clear communication. Also no pressure for extra services, most places put the pressure on costumers, which I don’t like.

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Despues que sali de alli a Los dos Dias mi carro le faltaba acute regreso chequearon y me information que mi carro tienen muchos ...

Despues que sali de alli a Los dos Dias mi carro le faltaba acute regreso chequearon y me information que mi carro tienen muchos escapes de aceite cuando up llegue alli tambien Los tennis pero nunca me codumio en 2 Dias 5 quarts de aceite

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My entire experience was very pleasant and overly satisfied with the staff. They made me comfortable and I felt respected as a h ...

My entire experience was very pleasant and overly satisfied with the staff. They made me comfortable and I felt respected as a human being. The team was awesome. Thumbs up to the staff! 👍

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Today was my first time taking my BMW to Valvoline. I was very impressed with the quality, speed, and efficiency of Valvoline. T ...

Today was my first time taking my BMW to Valvoline. I was very impressed with the quality, speed, and efficiency of Valvoline. The staff were very professional and explained everything they were doing. Stephan was excellent.

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get to sit in car, use valvoline wi-fi relax with out getting out of car.... big plus

get to sit in car, use valvoline wi-fi relax with out getting out of car.... big plus

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Everyone was extremely energetic and helpful they made me feel very confident about bringing my vehicle there. Excellent custom ...

Everyone was extremely energetic and helpful they made me feel very confident about bringing my vehicle there. Excellent customer service!!

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The staff was very nice and friendly. I will certainly return there for my next service.

The staff was very nice and friendly. I will certainly return there for my next service.

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Customer service and speed was great.

Customer service and speed was great.

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Teamwork is evident with this group of coworkers. That breeds confidence in consumers.

Teamwork is evident with this group of coworkers. That breeds confidence in consumers.

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All of the technicians are very knowledgeable about the services they provide, very friendly, greets you with a smile, and very ...

All of the technicians are very knowledgeable about the services they provide, very friendly, greets you with a smile, and very fast and consistent, getting you out, which is an At in my book, you have me as a lifetime customer.Thanks for all you do to keep me safe, my incarcerated husband really appreciates you guys😊🙏😇💘

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I Like It

I Like It

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Pleasant attendant and efficient.

Pleasant attendant and efficient.

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Everything met my expectations

Everything met my expectations

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I was able to stay in my vehicle and that was convienient

I was able to stay in my vehicle and that was convienient

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I have always used Valvoline here and in Pickerington Ohio. I always thought the service and value was good. At this location, ...

I have always used Valvoline here and in Pickerington Ohio. I always thought the service and value was good. At this location, the staff are superior. Friendly, knowledgeable, and helpful. I will be returning with all my vehicles. Great job! Ron

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The staff was super friendly and not pushy on trying to up sell additional products and services. They did point out things that ...

The staff was super friendly and not pushy on trying to up sell additional products and services. They did point out things that needed attention but did not assume we could afford it all at once. We left happy and they were very professional

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Workers were knowledgeable and I didn’t have to get out of the car

Workers were knowledgeable and I didn’t have to get out of the car

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Quick easy and good dealsNo

Quick easy and good dealsNo

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Quality products, convenience. prompt

Quality products, convenience. prompt

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The quick, courteous and professional service was excellent as well as the price. I had a 25% off coupon. However, if I had to p ...

The quick, courteous and professional service was excellent as well as the price. I had a 25% off coupon. However, if I had to pay the $41 full price I probably would go else where simply because my budget is so tight on retirement.

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great service

great service

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Overall I was satisfied, I felt the price for full synthetic oil was high, over $100 for 5.7 qts. In my home state of Michigan t ...

Overall I was satisfied, I felt the price for full synthetic oil was high, over $100 for 5.7 qts. In my home state of Michigan the cost of a full synthetic oil change at a quick change oil shop is generally around $70. Semi synthetic oil change around $50. For this reason I did not check highly satisfied.

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Staff was knowledgeable and courteous. They were also very personable and caring. I was VERY impressed.

Staff was knowledgeable and courteous. They were also very personable and caring. I was VERY impressed.

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Little overpriced

Little overpriced

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Was in and out. Although the coupon i gave them to use was not used..

Was in and out. Although the coupon i gave them to use was not used..

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Its a so quickly, and very fast service, very good!

Its a so quickly, and very fast service, very good!

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Knowledgablecustomer service was impeccable

Knowledgablecustomer service was impeccable

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Great staff always get my oil changed at your place

Great staff always get my oil changed at your place

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Great experience! They were working as a team and performed the job with high efficiency.

Great experience! They were working as a team and performed the job with high efficiency.

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I go there enough times that they all know me. While they are serious about their work, they are very personable and sincere. ...

I go there enough times that they all know me. While they are serious about their work, they are very personable and sincere. Always a joy to work with them

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Service was great

Service was great

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Friendly staff I stopped in for a new battery and a oil change.

Friendly staff I stopped in for a new battery and a oil change.

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I waited longer than my usual waiting time. Also, the last time I changed my oil ( I like using Mobile 1) the charge was $26 and ...

I waited longer than my usual waiting time. Also, the last time I changed my oil ( I like using Mobile 1) the charge was $26 and this time was $38?

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Knew what they were doing

Knew what they were doing

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All staff professional and courteous. Quality workmanship.

All staff professional and courteous. Quality workmanship.

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I love this shop, I've went to no other shop since I started here. The staff is GREAT, EVERYTIME!!!

I love this shop, I've went to no other shop since I started here. The staff is GREAT, EVERYTIME!!!

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The entire staff was accommodating and professional.

The entire staff was accommodating and professional.

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I own multiple vehicles and I am at this location over any other. These guys have a great working together relationship all whil ...

I own multiple vehicles and I am at this location over any other. These guys have a great working together relationship all while displaying top notch professionalism

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It was just Ok,,a bit rushed to me and the price was higher than most oil changes I have been offered.

It was just Ok,,a bit rushed to me and the price was higher than most oil changes I have been offered.

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Knowledgeable, friendly staff

Knowledgeable, friendly staff

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Because you’re the best way to change oil and work with us very well thanks.

Because you’re the best way to change oil and work with us very well thanks.

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Welcomed in. Staff listened to my requested needs and also other possible services I was thinking about. Price and convenience w ...

Welcomed in. Staff listened to my requested needs and also other possible services I was thinking about. Price and convenience were compared and time it would save me . We decided that my needs and expectations would be met. They were met to utmost degree! Thank You

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Felt the guy who checked me in was trustworthy

Felt the guy who checked me in was trustworthy

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Immediate service, friendly and knowledgeable. I mentioned I was driving out of town and she recommended that my tire pressure ...

Immediate service, friendly and knowledgeable. I mentioned I was driving out of town and she recommended that my tire pressure be set at 36. I did not know that.

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Because the service is so fast and friendly

Because the service is so fast and friendly

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I’ve been goin to Valvoline Oil Change for years and will continue to come back And always tell my friends ‘What Great service I ...

I’ve been goin to Valvoline Oil Change for years and will continue to come back And always tell my friends ‘What Great service I get there’

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The guys there are amazing. Friendly and know exactly what they’re talking about and offered good car advice. Very impressed.

The guys there are amazing. Friendly and know exactly what they’re talking about and offered good car advice. Very impressed.

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Shannon was awesome!!! Usually at these times I’m super awkward because I don’t know much about cars or parts needed, but she ma ...

Shannon was awesome!!! Usually at these times I’m super awkward because I don’t know much about cars or parts needed, but she made the visit amazing! (:

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Very friendly and professional

Very friendly and professional

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Very quick to change oil

Very quick to change oil

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A mistake was made allowing oil to leak after the change. A less reputable business could have let me leave without telling me. ...

A mistake was made allowing oil to leak after the change. A less reputable business could have let me leave without telling me. They replaced the broken part for me and did so quickly and humbly. I am thankful to the team.

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They were quick with the services.

They were quick with the services.

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Michael and his team are phenomenal! Will definitely be back!

Michael and his team are phenomenal! Will definitely be back!

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1st no waiting, 2nd I had my grandson & Chihuahua with me so not getting out of the car was an A+ for me. 3rd they (Mike) expla ...

1st no waiting, 2nd I had my grandson & Chihuahua with me so not getting out of the car was an A+ for me. 3rd they (Mike) explained all my options of what to purchase. 4th it was very quick, no sitting around waiting!

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As always the staff is the best been using this location for over 10 plus years never had a problem excellent service will never ...

As always the staff is the best been using this location for over 10 plus years never had a problem excellent service will never go no where else. Thank you for the good service that you all provide for so many years. God Bless

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Customer service was great explaining and recommending needed services.

Customer service was great explaining and recommending needed services.

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The no wait was great the quickness of the staff was great. It is a bit pricey but I had a coupon this time. But over all I was ...

The no wait was great the quickness of the staff was great. It is a bit pricey but I had a coupon this time. But over all I was very impressed.

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Staff was knowledgeable and friendly. They told me everything they were doing as they were doing it.

Staff was knowledgeable and friendly. They told me everything they were doing as they were doing it.

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Oil change was done a lot faster than I expected. Anytime I’ve gotten an oil change at any other place I usually wait a while. I ...

Oil change was done a lot faster than I expected. Anytime I’ve gotten an oil change at any other place I usually wait a while. I was the first one in and out and I also got my air filter replaced.

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Had transmission fluid change

Had transmission fluid change

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I was extremely impressed with the service I received. Mike and Shannon were awesome

I was extremely impressed with the service I received. Mike and Shannon were awesome

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On this visit, I had a friend with me and she was delighted to see that the main service person was a woman. I think having a wo ...

On this visit, I had a friend with me and she was delighted to see that the main service person was a woman. I think having a woman running the business makes other women feel safe and confident the work is getting done. I have been using this service center for a while now and I am very happy with my service every time.

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Friendly, courtesy associates no pressure got me in and out quickly

Friendly, courtesy associates no pressure got me in and out quickly

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Everyone was very professional. That is one reason I bring my vehicles here. The Technician Mike was so really nice and got the ...

Everyone was very professional. That is one reason I bring my vehicles here. The Technician Mike was so really nice and got the work done in no time.

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Friendly staff.

Friendly staff.

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They were fast , informative and friendly

They were fast , informative and friendly

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Excellent customer service!!!

Excellent customer service!!!

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STAFF WAS VERY PROFESSIONAL AND FRIENDLY

STAFF WAS VERY PROFESSIONAL AND FRIENDLY

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I am from Pennsylvania and was just getting an "oil change". You are way over priced! I normally go to a Monro service center an ...

I am from Pennsylvania and was just getting an "oil change". You are way over priced! I normally go to a Monro service center and pay $32.00 for the synthetic oil change and they check everything also plus rotate tires for free! I ended up paying over $60 for an oil change and that was including a $7 discount coupon. Too high priced, not clearly displayed what the price is. I would not of gotten an oil change from valvoline knowing the price ahead of time.

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Technicians were super friendly and knowledgeable.

Technicians were super friendly and knowledgeable.

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The experience was better then expected and the employees were very professional

The experience was better then expected and the employees were very professional

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Experienced and professional staff.

Experienced and professional staff.

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Excellent customer service from both service agents.

Excellent customer service from both service agents.

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Friendly staff. Very informative and helpful. Satisfied with the oil change they did

Friendly staff. Very informative and helpful. Satisfied with the oil change they did

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courteous and knowledgeable crew at a reasonable price

courteous and knowledgeable crew at a reasonable price

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very quick and friendly

very quick and friendly

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The staff at this location truly works as a team! They had me take care of in less than 15 minutes. They're super friendly, know ...

The staff at this location truly works as a team! They had me take care of in less than 15 minutes. They're super friendly, knowledgeable, and not pushy. Comfortable experience.

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The staff were extremely nice pleasant and swift

The staff were extremely nice pleasant and swift

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No pressure to do things. Great service and recommendations 😃👍

No pressure to do things. Great service and recommendations 😃👍

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Sirena is great

Sirena is great

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had to wait about 30 minutes before getting servicenot the fault of the service people, just hit a line to get in

had to wait about 30 minutes before getting servicenot the fault of the service people, just hit a line to get in

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I had my Grandson with me. We didn't have to get out of the car.

I had my Grandson with me. We didn't have to get out of the car.

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Great customer service and it was pretty fast under 5 minutes I believe it was for oil change will be back

Great customer service and it was pretty fast under 5 minutes I believe it was for oil change will be back

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Very professional!

Very professional!

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This was my first visit and they really were fast and efficient. Even better was the service. Sirena and Mike were courteous, ge ...

This was my first visit and they really were fast and efficient. Even better was the service. Sirena and Mike were courteous, genuine and personable. They're absolutely an asset to Valvoline.

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The mechanic was very professional and polite. He also check my brake light and replace one of my back lights which were out. It ...

The mechanic was very professional and polite. He also check my brake light and replace one of my back lights which were out. It was a great experience. And it definitely beats waiting 2 hours for a oil change at my previous mechanic shop. So I have an oil change and a back light change in less than 12 minutes. I am a life time customer. Big ups to Valvoline. Great Job!!

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The technicians were very courteous and friendly. My Jeep was serviced quickly and I was on my way.

The technicians were very courteous and friendly. My Jeep was serviced quickly and I was on my way.

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The staff greeted me right away. The staff was very knowledgeable and explained the process thoroughly. I felt comfortable and e ...

The staff greeted me right away. The staff was very knowledgeable and explained the process thoroughly. I felt comfortable and every single person that touched my vehicle explained exactly what they were doing through out the process. I very impressed with the level of customer service and professionalism.

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I go there enough that some of the people working there remember my name. Very refreshing.

I go there enough that some of the people working there remember my name. Very refreshing.

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I had many concerns and questions which were promptly answered and made me feel better.

I had many concerns and questions which were promptly answered and made me feel better.

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Professional, fast, efficient

Professional, fast, efficient

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The people are friendly motivated and knew just what to do and work together as a team and I appreciated that

The people are friendly motivated and knew just what to do and work together as a team and I appreciated that

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In and out quickly. No issues with competency.

In and out quickly. No issues with competency.

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Everyone was cordial from beginning to end.

Everyone was cordial from beginning to end.

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They were very polite and respectful. The employees seemed very knowledgeable about what they were doing and helped me to unders ...

They were very polite and respectful. The employees seemed very knowledgeable about what they were doing and helped me to understand the prices and the best choice for my car.

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The guys were very nice and professional. Answered all my questions

The guys were very nice and professional. Answered all my questions

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From the time I entered the facility for my oil change, I was impressed by the team work and professionalism of all staff and ma ...

From the time I entered the facility for my oil change, I was impressed by the team work and professionalism of all staff and management personnel. They immediately told me what they were doing and answered all of questions in a highly professional manner. They made some recommendations and observations, but were not pushy or in any way demanding. I felt very comfortable in sensing that I was getting truly professional care. I will definitely use Valvoline services in the future.

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Guys very polite and knowledgeable. Super efficient annd good price.

Guys very polite and knowledgeable. Super efficient annd good price.

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Felt like I was being advised, not pressured. Felt like I was in good hands.?

Felt like I was being advised, not pressured. Felt like I was in good hands.?

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Very pleasant visit. The guy's that took car of my car were friendly, seem happy enjoying their job. Made me feel very comforta ...

Very pleasant visit. The guy's that took car of my car were friendly, seem happy enjoying their job. Made me feel very comfortable. I'll be doing more business here. Very enjoyable pit stop... Thank you Ms. Paulette DiGrazia

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They always treat me and my care very well. always nice

They always treat me and my care very well. always nice

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Friendly and helpful staff

Friendly and helpful staff

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The staff were very efficient, organized, polite and courteous

The staff were very efficient, organized, polite and courteous

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It was recommended that I purchase new wiper blades. My blades were just replaced 2 weeks ago.

It was recommended that I purchase new wiper blades. My blades were just replaced 2 weeks ago.

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Good job.

Good job.

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The staff was wonderful and told me things i needed to know about my car checked everything very pleased

The staff was wonderful and told me things i needed to know about my car checked everything very pleased

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I had an excellent service provider who explained everything in detail.

I had an excellent service provider who explained everything in detail.

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Good customer service they worked as a safe team. I was in out. I will tell others that VALVOLINE IS THE BEST FOR YOUR OIL CHANG ...

Good customer service they worked as a safe team. I was in out. I will tell others that VALVOLINE IS THE BEST FOR YOUR OIL CHANGE. THABKS A LOT.

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Service is very fast. No problem wait and no appointments.

Service is very fast. No problem wait and no appointments.

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The staff was friendly and knowledgeable and checked everything.

The staff was friendly and knowledgeable and checked everything.

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Sat in hot car, no air

Sat in hot car, no air

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The rep Stefan was very personable or, interactive, and knowledge of the preventative measures that I should take advantage of f ...

The rep Stefan was very personable or, interactive, and knowledge of the preventative measures that I should take advantage of for the longevity of my truck. He made the process seamless and the coupons were great!

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Great customer service, resonable price, and fast service. Everything around here usually takes forever, it was really nice to g ...

Great customer service, resonable price, and fast service. Everything around here usually takes forever, it was really nice to get in and out as quick as I did. Thank you for that!

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I WAS HIGHLY satisfied with my visit. It was the second time that I went there. Love that crew!!

I WAS HIGHLY satisfied with my visit. It was the second time that I went there. Love that crew!!

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Quick service, courteous

Quick service, courteous

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great crew and service with a smile.

great crew and service with a smile.

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took several people to take my tires off - they were banging my car very hard while I was in it.

took several people to take my tires off - they were banging my car very hard while I was in it.

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I liked the performance of the crew,everyone took their task very serious

I liked the performance of the crew,everyone took their task very serious

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Very very impressed by Valvoline instant oil change. It was my first time and even though I was a little surprised about the pri ...

Very very impressed by Valvoline instant oil change. It was my first time and even though I was a little surprised about the price of synthetic oil - I will definitely return! Kent and Sierra were awesome!

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The service was amazing and quick. No wait time when I pulled up. The staff was very knowledgeable and did try and push any othe ...

The service was amazing and quick. No wait time when I pulled up. The staff was very knowledgeable and did try and push any other services. They informed me with what was recommended and replaced both air and cabin filter that was definitely needed. This was my second time at this location and I will continue to return here.

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The staff was knowledgeable, fast and friendly.

The staff was knowledgeable, fast and friendly.

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The staff was friendly and professional.

The staff was friendly and professional.

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The crew was very impressive. They communicated with each other and took care of my vehicle in a timely manner.

The crew was very impressive. They communicated with each other and took care of my vehicle in a timely manner.

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Excellent business model. It encourages everybody to do their best.

Excellent business model. It encourages everybody to do their best.

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I know there's probably liability stuff, but having to take my keys out and put them in a bag felt a bit... strange. I come to a ...

I know there's probably liability stuff, but having to take my keys out and put them in a bag felt a bit... strange. I come to a drive-in oil change to be able to drive through. Feels odd losing control of my vehicle.

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My service agents were helpful not trying to make pressure sales, I was very pleased with my visit

My service agents were helpful not trying to make pressure sales, I was very pleased with my visit

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The service was fast and the staff was very genuine and friendly.

The service was fast and the staff was very genuine and friendly.

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The staff was deffinently very professional, I love their double checking procedure that everything has been checked and tighten ...

The staff was deffinently very professional, I love their double checking procedure that everything has been checked and tighten. Once in the bay, not a second is wasted on servicing your vehicle. Keep up the good work.

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quick quality service.

quick quality service.

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Everything was done probably

Everything was done probably

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I had a $15. Coupon without dates on it that arrived on Thursday they said it was no good till Monday It was e mailed on Thursda ...

I had a $15. Coupon without dates on it that arrived on Thursday they said it was no good till Monday It was e mailed on Thursday. Return trip all the way across town.I called they said coupon good all weekend not just Monday....No one knows about this coupon.....bs

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All was great ! Service reps were very friendly and quick.Priced a little high though!

All was great ! Service reps were very friendly and quick.Priced a little high though!

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I’ve been going to this service center for years and I have always felt that I received great service.

I’ve been going to this service center for years and I have always felt that I received great service.

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The guys were so helpful & friendly. It was my first time getting an oil change & as a woman I expected to feel bullied.They wer ...

The guys were so helpful & friendly. It was my first time getting an oil change & as a woman I expected to feel bullied.They were amazing!!! Genuine & explained every thing to me.-Pastor B

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Had coupon for Grand Opening of a new location here in Ft. Myers...got there, and place wasn't even finished! I knew another loc ...

Had coupon for Grand Opening of a new location here in Ft. Myers...got there, and place wasn't even finished! I knew another location nearby, and glad I went...service was excellent. The technician who handled my service even told me what had happened with the other location, and the coupon error.

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Everyone worked well as a team to service me as the customer and my vehicle.

Everyone worked well as a team to service me as the customer and my vehicle.

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The service met my normal expectations.

The service met my normal expectations.

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Professional, polite, friendly and attentive staff. Will return again.

Professional, polite, friendly and attentive staff. Will return again.

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The tech did not use fender covers. Tried to sell me a cabin filter, my filter was like new.

The tech did not use fender covers. Tried to sell me a cabin filter, my filter was like new.

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They found a nail in my tire and gave me great advice on getting it fixed versus buying new tires. I felt like they were giving ...

They found a nail in my tire and gave me great advice on getting it fixed versus buying new tires. I felt like they were giving me an honest answer and not trying to sell me on anything or use my mechanical ignorance to get more money out of me.

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The personalities of the staff. Very friendly and helpful.

The personalities of the staff. Very friendly and helpful.

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Love it! Excelent !

Love it! Excelent !

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I even returned the next day and bought a battery. Loved the staff!

I even returned the next day and bought a battery. Loved the staff!

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Professional and extremely helpful. i will most certainly return.

Professional and extremely helpful. i will most certainly return.

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I did not have to get out of the Car. The young people that serviced my car...were very respecful...and showed a sense careing.. ...

I did not have to get out of the Car. The young people that serviced my car...were very respecful...and showed a sense careing...And did thier job's proffesionally...Good Staff.

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Awesome service

Awesome service

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Everyone was very friendly and informative. The service was quick I was able to fit a much needed oil change into my busy hectic ...

Everyone was very friendly and informative. The service was quick I was able to fit a much needed oil change into my busy hectic day. After this service I felt more relaxed than ever , the staff was great.

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Quentin was so nice and respectful...also helped me out with my discount coupon which I appreciated very much. He is a credit to ...

Quentin was so nice and respectful...also helped me out with my discount coupon which I appreciated very much. He is a credit to your business.

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Everyone was courteous and respectful

Everyone was courteous and respectful

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I travel between Columbus, OH and Fort Myers, FL. I had the oil changed in OH and the oil change ran about $62. My wife had it c ...

I travel between Columbus, OH and Fort Myers, FL. I had the oil changed in OH and the oil change ran about $62. My wife had it changed in Fort Myers and she requested the same oil and it was about $90. I don't know if they substituted a more expensive oil or if the oil is just more expensive in FL than OH. $30 seems like a significant difference.

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This team is consistently friendly and efficient I appreciate how quickly things go.

This team is consistently friendly and efficient I appreciate how quickly things go.

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Because the staff was very friendly and nice,and I like the way they care about there customers.

Because the staff was very friendly and nice,and I like the way they care about there customers.

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I’m very impressed with the overall friendliness and intelligence of your staff. I used to go to Walmart, but now that I found V ...

I’m very impressed with the overall friendliness and intelligence of your staff. I used to go to Walmart, but now that I found Vavoline, I’m going there from now on. The handsome customer service rep also noticed my gamer stickers on my car and sparked up a conversation about it. I found out we are both gamers, and that’s really cool. The look of the place and everything feels so professional, too. I don’t feel like a lower-class person at Vavoline compared to Walmart, lol.

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Fast, professional, pkus I had a coupon.

Fast, professional, pkus I had a coupon.

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Quick and easy . The wait time was longer the expected

Quick and easy . The wait time was longer the expected

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Quick in and out service!

Quick in and out service!

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Quick and reasonably priced

Quick and reasonably priced

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Very friendly & prompt service

Very friendly & prompt service

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I’ve been going there for several years and am satisfied with the service. This time was the longest i’ve Ever had to wait to pu ...

I’ve been going there for several years and am satisfied with the service. This time was the longest i’ve Ever had to wait to pull into a bay. They were all full when I arrived. That is usually not the case.

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I always have a great experience at this Valvoline location. The employees are always kind and courteous to me. As a woman somet ...

I always have a great experience at this Valvoline location. The employees are always kind and courteous to me. As a woman sometimes you aren't sure if you are going to leave an auto store feeling like they thought you were stupid or like they undressed you with their eyes the whole time. The men at this Valvoline are so kind and I know I will leave there happy with my experience.

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The staff was very friendly and professional. They were able to answer my questions with knowledge and even pointed out a proble ...

The staff was very friendly and professional. They were able to answer my questions with knowledge and even pointed out a problem with one of my tires. I will definitely return to this Valvoline store for services on my car.

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I thought $100+ for just an oil change was way over priced. Same type of oil at dealer was $69. Thankfully I had a $15 coupon. ...

I thought $100+ for just an oil change was way over priced. Same type of oil at dealer was $69. Thankfully I had a $15 coupon. The staff was outstanding. Great teamwork!! Also isn't full synthetic suppose to last longer than regular oil? The reminder tag only had 3000 miles for next change.

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Never have a problem at this location! Been taking my vehicles for years to get oil changes etc...

Never have a problem at this location! Been taking my vehicles for years to get oil changes etc...

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Always great service

Always great service

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Fast, didn't try to say I needed unnecessary work

Fast, didn't try to say I needed unnecessary work

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Fast, courteous professional staff

Fast, courteous professional staff

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Everyone was extremely pleasant efficient and knowledgeable

Everyone was extremely pleasant efficient and knowledgeable

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The service is quick, friendly, professional, and not high pressure. I recommend this location to friends and colleagues frequen ...

The service is quick, friendly, professional, and not high pressure. I recommend this location to friends and colleagues frequently.

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They are quick and they call out correct checks of the vehicle and the operation on what each of the representatives are doing a ...

They are quick and they call out correct checks of the vehicle and the operation on what each of the representatives are doing and should be doing. The folks there communicate well with each other and they get the job done. They representatives here deserve the points each one of them. Fine staff and that works for me so I don't have to do it myself.

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Staff made me feel at home.

Staff made me feel at home.

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They did what I wanted done.

They did what I wanted done.

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Very knowledgeable staff that seemed genuinely concerned about the wellbeing of my vehicle.

Very knowledgeable staff that seemed genuinely concerned about the wellbeing of my vehicle.

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The service is very efficient

The service is very efficient

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The entire service was excellent. Everyone I interacted with was great. I just think it is a little too expensive.

The entire service was excellent. Everyone I interacted with was great. I just think it is a little too expensive.

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Prompt; friendly and courteous

Prompt; friendly and courteous

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ALL of the Service Individuals were GREAT!! They were friendly, informative, and professional.

ALL of the Service Individuals were GREAT!! They were friendly, informative, and professional.

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I found the techs to be very educated in what they were doing, and knowledge of various vehicle computer re-sets.

I found the techs to be very educated in what they were doing, and knowledge of various vehicle computer re-sets.

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Very efficient crew. Explained everything clearly.

Very efficient crew. Explained everything clearly.

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All service was satisfied

All service was satisfied

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Your prices are too high

Your prices are too high

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Very nice ,friendly and knowledgeable

Very nice ,friendly and knowledgeable

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I felt rushed by the person who was processing my visit. There were two items on the list of items to be checked that were not c ...

I felt rushed by the person who was processing my visit. There were two items on the list of items to be checked that were not checked. I will return becasue overall I did enjoy the visit and I was in and out! The guys and girl were nice. It was a good visit. I just didn't like the feeling of being rushed through my questions and answers. It was polite rudness.

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Always good people. Treat me well. Knowledgeable. Never have a problem.

Always good people. Treat me well. Knowledgeable. Never have a problem.

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workers are experienced and they do what I ask of them.

workers are experienced and they do what I ask of them.

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It was very busy and a few cars in front of mine, but the guys took turn checking the lights to save time before driving up to t ...

It was very busy and a few cars in front of mine, but the guys took turn checking the lights to save time before driving up to the bay.

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The staff was professional, courteous and very efficient! I was greeted promptly, directed to a bay where I was greeted by frie ...

The staff was professional, courteous and very efficient! I was greeted promptly, directed to a bay where I was greeted by friendly staff member. Everything that was being done to my car was explained to me; I was offered the opportunity to have other services, but never pressured. The staff addressed my questions and concerns with my vehicle and thanked me for stopping in. I have already recommended this site to coworkers and family members...and I will definitely return for my next oil change.

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I I was happy they checked my cabin air filter, but I felt pressured to have them replace it, $39.99, that evening I ran to an a ...

I I was happy they checked my cabin air filter, but I felt pressured to have them replace it, $39.99, that evening I ran to an auto part store to replace the one in my other car. I didn't even buy the cheapest one, I got mid value and only cost $13. I will not be doing this again

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Not the s time last time left pan loose and oil leaked all over drive way

Not the s time last time left pan loose and oil leaked all over drive way

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Very satisfied, the employee's are very professional. The prices are a little bit higher

Very satisfied, the employee's are very professional. The prices are a little bit higher

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Communication was exceptional at every stage and check of my truck. Made me feel confident in those working on my truck. I rare ...

Communication was exceptional at every stage and check of my truck. Made me feel confident in those working on my truck. I rarely allow anyone to touch my vehicles. The CSR, Sirena Was learning but picked up on pointers quickly and smiled at me with her introduction. That was great!15 minutes and I was on my way. I received a coupon and that was very helpful financially. Thank you all.

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I thought the price for a basic oil change was VERY expensive. However, the employees were AWESOME! Very attentive and helpful.

I thought the price for a basic oil change was VERY expensive. However, the employees were AWESOME! Very attentive and helpful.

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The used oil was not cleaned off the frame. I have an oil spot on my garage floor

The used oil was not cleaned off the frame. I have an oil spot on my garage floor

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Friendly and efficient and informative service

Friendly and efficient and informative service

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Great location, knowledgeable staff , very efficient and quick.

Great location, knowledgeable staff , very efficient and quick.

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Additional services offered were extremely pricey. Four rear light bulbs were priced at $12 ea., I purchased at Napa for $1.49 e ...

Additional services offered were extremely pricey. Four rear light bulbs were priced at $12 ea., I purchased at Napa for $1.49 ea. and installed in minutes. Same for wiper blades.

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Good service, nice people and I love not having to get out of my car

Good service, nice people and I love not having to get out of my car

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I did have about a 15-20 minute wait outside the service bay. Another car who arrived 10 minutes after we did was waived in. We ...

I did have about a 15-20 minute wait outside the service bay. Another car who arrived 10 minutes after we did was waived in. We had to sit and wait and no one came to explain the situation or apologize.

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Fast and easy. Did not had to wait along time to get the service done.

Fast and easy. Did not had to wait along time to get the service done.

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The team there did exactly that - TEAMWORK - Great energy and friendliness. Thourough and quick. Will definintely return to th ...

The team there did exactly that - TEAMWORK - Great energy and friendliness. Thourough and quick. Will definintely return to these guys - felt they truly enjoyed their jobs and atmosphere.

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Service was fast. Service personnel were competent and efficient. The coupon I had made the price for standard oil change reason ...

Service was fast. Service personnel were competent and efficient. The coupon I had made the price for standard oil change reasonable.

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Good, prompt service and good overall check of vehicle maintenance items.

Good, prompt service and good overall check of vehicle maintenance items.

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Did what I needed in a professional manner for a competitive price

Did what I needed in a professional manner for a competitive price

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Your staff was extremely helpful and knowledgeable. I will be returning to that location for my next oil change and I will be re ...

Your staff was extremely helpful and knowledgeable. I will be returning to that location for my next oil change and I will be recommending it to others. Great job!!!

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They take good care of my car and take the time to ask questions to see if I have any concerns

They take good care of my car and take the time to ask questions to see if I have any concerns

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Fastest most trouble free oil change I have ever had done.

Fastest most trouble free oil change I have ever had done.

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I was informed that I needed a transmission flush and fluid replacement with Cadillac. I called Cadillac and they confirmed this ...

I was informed that I needed a transmission flush and fluid replacement with Cadillac. I called Cadillac and they confirmed this.

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Got in quickly, staff jumped into action. Friendly, courteous and overall good experience.

Got in quickly, staff jumped into action. Friendly, courteous and overall good experience.

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The knowledge and friendly staff

The knowledge and friendly staff

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We come down here in winter months. Unfortunately I have to say a large number of service companies in various fields do all the ...

We come down here in winter months. Unfortunately I have to say a large number of service companies in various fields do all they can to screw you. The stall here was very professional and out going. Any additional services they offered we declined or accepted and still treating us how a company should be treating a customer.

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Everyone was pleasant and I felt like my vehicle was taken care of.

Everyone was pleasant and I felt like my vehicle was taken care of.

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Like the product and the fast yet efficient service. I just think your prices are highand I am sure I can do better.

Like the product and the fast yet efficient service. I just think your prices are highand I am sure I can do better.

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The staff always made sure I understood whst they were doing while I waited. Always smiling and sure of what they were doing

The staff always made sure I understood whst they were doing while I waited. Always smiling and sure of what they were doing

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I thought the staff was efficient and courteous very professional very happy I took my car here

I thought the staff was efficient and courteous very professional very happy I took my car here

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The service was quick and the employees were very very helpful

The service was quick and the employees were very very helpful

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Quickness

Quickness

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Been to this location many times over the years, always left satisfied with the service.

Been to this location many times over the years, always left satisfied with the service.

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It took too long and people that came in while we were there moved right through. No reason or explanation.

It took too long and people that came in while we were there moved right through. No reason or explanation.

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Your prices are double everyone else and you used to have 10.00 discounts now your prices are higher and your discount is 5.00.

Your prices are double everyone else and you used to have 10.00 discounts now your prices are higher and your discount is 5.00.

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The customer service was by far amazing. The systems went down as my car was finished and took a long time to come back up. Afte ...

The customer service was by far amazing. The systems went down as my car was finished and took a long time to come back up. After waiting they took my info and tryed to process the card after I left, which did not go through. Someone call and left a message. I went back the next day and payed. While waiting for the system the guys were very friendly nice conversation and did what they could not to make it such an inconvenience. Thanks!

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The staff is polite. They are honest and they do a quality assurance check to ensure everything is filled and buttoned up, as it ...

The staff is polite. They are honest and they do a quality assurance check to ensure everything is filled and buttoned up, as it should be.

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Cost of oil change is expensive everywhere. Sony view of value keeps me from being highly satisfied

Cost of oil change is expensive everywhere. Sony view of value keeps me from being highly satisfied

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I use this Valvoline Instant oil change for my mothers car and my car. only one I use because I trust them to do their job and V ...

I use this Valvoline Instant oil change for my mothers car and my car. only one I use because I trust them to do their job and Valvoline has been the oil for my family for many years

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This was my first visit and I really liked the pull through service.

This was my first visit and I really liked the pull through service.

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I waited about 40 mins and really wasnt that buzy

I waited about 40 mins and really wasnt that buzy

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Explanation of what is going on was informative and thorough.

Explanation of what is going on was informative and thorough.

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They got me in and out fast. Didn’t pressure me at all. Also they were very informative

They got me in and out fast. Didn’t pressure me at all. Also they were very informative

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Many of the staff appeared to be new at the job, and it took quite a while to get the oil changed in my car.

Many of the staff appeared to be new at the job, and it took quite a while to get the oil changed in my car.

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A little pricey

A little pricey

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Very friendly, knowledgeable associates

Very friendly, knowledgeable associates

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I have visited this Valvoline many times and have had great results everytime. The staff is friendly and knowledgable. There's m ...

I have visited this Valvoline many times and have had great results everytime. The staff is friendly and knowledgable. There's minimal wait time and it's convenient!

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The manager and team were very prompt and courteous. Excellent communication skills.

The manager and team were very prompt and courteous. Excellent communication skills.

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The service was fine, and the staff were very friendly. It has become very expensive to have a full synthetic oil change.

The service was fine, and the staff were very friendly. It has become very expensive to have a full synthetic oil change.

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I thought the price was too high and they didn’t provide a lower choice of oil change.

I thought the price was too high and they didn’t provide a lower choice of oil change.

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The guys were great. Super nice. The friendliest I’ve ever met getting an oil change, which goes a long way. No pressure to b ...

The guys were great. Super nice. The friendliest I’ve ever met getting an oil change, which goes a long way. No pressure to buy anything additional. No wait time, was done in about 10 minutes. I feel they took great care of my Prius, and I will return! John

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It was busy when I got there and when the other lanes started to move before the one I was in they moved me over and did not ski ...

It was busy when I got there and when the other lanes started to move before the one I was in they moved me over and did not skip me since I was waiting longer then the other people who had arrived after me. I really appreciated that! Great team, great service!

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worker were curtious,also they were very effientand they showed me what had to be replaced

worker were curtious,also they were very effientand they showed me what had to be replaced

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The staff was super helpful and quick to get us on our way :)

The staff was super helpful and quick to get us on our way :)

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Fast and friendly

Fast and friendly

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quick service and friendly techs

quick service and friendly techs

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Great customer service. Low wait time

Great customer service. Low wait time

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The manager was polite and knowledgeable, outstanding service.

The manager was polite and knowledgeable, outstanding service.

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No reason, just don’t like bringing vehicles in for work, no I am not highly satisfied when I do.

No reason, just don’t like bringing vehicles in for work, no I am not highly satisfied when I do.

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I didn't have to get out of my car. Friendly staff and checked things I will be needing in the future.

I didn't have to get out of my car. Friendly staff and checked things I will be needing in the future.

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The staff was great, friendly, direct, didn't pressure me to have other servicing done, just recommended it, then took my 'nex ...

The staff was great, friendly, direct, didn't pressure me to have other servicing done, just recommended it, then took my 'next time' answer with a smile. Very quick and easy, and very good customer service.

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I rarely give a highly satisfied rating to anyone or anything.

I rarely give a highly satisfied rating to anyone or anything.

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Quick and friendly service

Quick and friendly service

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The guys at this location are always so helpful and nice, that is the reason I always return there. They need to be rewarded.

The guys at this location are always so helpful and nice, that is the reason I always return there. They need to be rewarded.

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always fast nice

always fast nice

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Oil change took 30 minutes once inside the bay. They also broke 1 tire valve cap and forgot to out another on.

Oil change took 30 minutes once inside the bay. They also broke 1 tire valve cap and forgot to out another on.

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Well it was fast an very friendly other then the wait it was really nice

Well it was fast an very friendly other then the wait it was really nice

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Staff was polite and answered all my questions.

Staff was polite and answered all my questions.

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The whole process was longer than expected. Employees ran from one car to the other doing this and that. I was out in 1 hour.

The whole process was longer than expected. Employees ran from one car to the other doing this and that. I was out in 1 hour.

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every thing was done in a professional and quick manner

every thing was done in a professional and quick manner

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Stefan was very likeable very professional and the person that actually did the oil change I was very thorough I found that I ha ...

Stefan was very likeable very professional and the person that actually did the oil change I was very thorough I found that I had a bad tail light or say fixed also I was very impressed with the whole service I received in fact I'm bringing my sister's car there tomorrow and my other car there on Saturday

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Fast and friendly service

Fast and friendly service

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Mike and Darien were very professional. The customer service girl however gave me wrong price. She said she’d email me a $15 off ...

Mike and Darien were very professional. The customer service girl however gave me wrong price. She said she’d email me a $15 off coupon to bring it down to $26 and when i got there they told me the $15 off coupon was only valid on the two synthetic not conventional so my total was actually $51. Would have liked to have known before hand

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It’s more expensive and I am budget conscious, however it’s very convenient. I was informed of needed services which is good jus ...

It’s more expensive and I am budget conscious, however it’s very convenient. I was informed of needed services which is good just costly.

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Was impressed and felt comfortable with the service.

Was impressed and felt comfortable with the service.

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As an Canadian owner of a 2015 Mercedes ML350 diesel, I knew I needed the proper spec oil(229.51) and filter before arriving. I ...

As an Canadian owner of a 2015 Mercedes ML350 diesel, I knew I needed the proper spec oil(229.51) and filter before arriving. I had read the reviews online, called them, quoted $24.95 for labor, and that was it. All other checks were done, tire pressure, washer fluid, etc., a question as to whether my wipers were still in good shape, and the guys were excellent, knowledgeable, and work with a 'military' precision on double checking work preformed, etc.Very Pleased... will return again!

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The gentleman that took care of me was exceptional.

The gentleman that took care of me was exceptional.

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The customer service was amazing and very professional

The customer service was amazing and very professional

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Just want a oil change not be sold everything on the planet

Just want a oil change not be sold everything on the planet

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Overpriced oil change

Overpriced oil change

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Fast service. Very knowledgeable staff.

Fast service. Very knowledgeable staff.

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This is very comfortable. That’s why I like it.

This is very comfortable. That’s why I like it.

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Overall customer service was impeccable

Overall customer service was impeccable

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The customer service was fantastic and the staff checked my vehicle thoroughly.

The customer service was fantastic and the staff checked my vehicle thoroughly.

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The staff was very professional and friendly

The staff was very professional and friendly

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2nd time at this Valvoline. Both visites were A-OK.

2nd time at this Valvoline. Both visites were A-OK.

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Great Service at this location

Great Service at this location

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There was no wait as I pulled up. The technicians guided me in and were very kind to inform me about everything the entire time. ...

There was no wait as I pulled up. The technicians guided me in and were very kind to inform me about everything the entire time. They all seemed very experienced. This location is less than a mile from my work and I told the techs that I would be coming back during my lunch break for my next oil change needed. I had a coupon to use from my previous visit and they were happy to honor it. I really appreciate the fair pricing for the service you receive. I was in and out within (or less than) 15 mins.

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The staff was courteous and prompt upon my arrival . Very professional and pleasant experience. I will be back

The staff was courteous and prompt upon my arrival . Very professional and pleasant experience. I will be back

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Price was more than I have paid at other places.

Price was more than I have paid at other places.

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Professional and knowledgeable.

Professional and knowledgeable.

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very kind and personable. I appreciated the safety measures and the attention to one anothers safety

very kind and personable. I appreciated the safety measures and the attention to one anothers safety

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The speed on the oil change

The speed on the oil change

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Too expensive

Too expensive

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No issues, I am used to just driving up. They were busy at the time with other customers and that is all I traveled to do that d ...

No issues, I am used to just driving up. They were busy at the time with other customers and that is all I traveled to do that day. All was okay.

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consistent and friendly

consistent and friendly

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Friendly and knowledgeable staff

Friendly and knowledgeable staff

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Unfortunately like the Bank , I got in the wrong line . They experienced an unforeseen incident with the vehicle ahead of me tha ...

Unfortunately like the Bank , I got in the wrong line . They experienced an unforeseen incident with the vehicle ahead of me that was not any of the technician’s faults , just my luck ! Excellent employees, very courteous , & Professional. It’s just I can do it much more inexpensive myself, but I just happen to be in need of your services at this time .

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Precise service, quick and convenient.

Precise service, quick and convenient.

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Need a repeat customer service, to where the more I bring all my care the better discount I get

Need a repeat customer service, to where the more I bring all my care the better discount I get

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Great service

Great service

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Always a good experience

Always a good experience

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Not many automotive repair centers have a service like this one most of which repair going on I'm sitting there semi looking at ...

Not many automotive repair centers have a service like this one most of which repair going on I'm sitting there semi looking at what the expert is fixing and they communicate with you well at this location especially good workers there. I used a couple seemingly competitor in the area to Valvoline instant and one even snaps the oil drain plug and then I have to buy it not only that but waited maybe 4 hours for a simple oil change. I can do it myself I'm just semi lazy but seriously nice job folks.

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Employees were in a good mood and looked like they were having fun while providing quick and professional service.

Employees were in a good mood and looked like they were having fun while providing quick and professional service.

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All of the employees were super nice and considerate of my time. They did a great job. Would love to see them all again.

All of the employees were super nice and considerate of my time. They did a great job. Would love to see them all again.

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You have an excellent and professional staff. I have visited a few locations and they are knowledgeable and do an excellent job ...

You have an excellent and professional staff. I have visited a few locations and they are knowledgeable and do an excellent job with customer service. I am impressed with the efficiency and the job they do. Thanks

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Staff is always friendly and they never push additional services if you tell them you’re not interested at the moment.

Staff is always friendly and they never push additional services if you tell them you’re not interested at the moment.

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He was really friendly

He was really friendly

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I was treated very well as a good customer and appreciate it they were a great team and staff I would highly recommend that’s wh ...

I was treated very well as a good customer and appreciate it they were a great team and staff I would highly recommend that’s why

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my overall experience was great the service tech were professional and Courteous the time from beginning to end was great becaus ...

my overall experience was great the service tech were professional and Courteous the time from beginning to end was great because I was on my lunch break I will definitely come back for my next oil change.

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Very friendly staff!

Very friendly staff!

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The customer service was outstanding and the technicians were friendly and very helpful.

The customer service was outstanding and the technicians were friendly and very helpful.

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The attendant informed me the person under my car was somewhat of a "slacker" and taking his time on purpose. Everyone else was ...

The attendant informed me the person under my car was somewhat of a "slacker" and taking his time on purpose. Everyone else was fantastic!

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I love the service and speed with which the service is done. All of the fluids are checked, tires are filled! I love that you ne ...

I love the service and speed with which the service is done. All of the fluids are checked, tires are filled! I love that you never have to get out of your car. My work uses your service, that's how I discovered it.

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Danny was very professional. Very personable and explained everything. He truly is a professional and courteous man. Valvoline ...

Danny was very professional. Very personable and explained everything. He truly is a professional and courteous man. Valvoline is very lucky to have him. He made the experience enjoyable and definitely will return

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The gentlemen who serviced my car were impeccable and i told them that. Please review my receipt as their names are on it. They ...

The gentlemen who serviced my car were impeccable and i told them that. Please review my receipt as their names are on it. They definitely impressed me with their professionalism and customer service. They should all get a raise. If all retailers treated their customers like i was treated they would definitely have returning customers. Merry Christmas

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Very professional, and respectful

Very professional, and respectful

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The staff were inmensly knowledge and educated. They had the best customer service I could have ever experienced. We went on a f ...

The staff were inmensly knowledge and educated. They had the best customer service I could have ever experienced. We went on a friday so you would think they would be tired and groggy, just wanting to go home. However, they were patient and extremely good! Im an very satisfied and will return! Thank you guys!

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Every thing was explained as service was being performed

Every thing was explained as service was being performed

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good service

good service

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Very smooth service things went greet

Very smooth service things went greet

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the staff where very friendly and professional

the staff where very friendly and professional

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Drove in when I arrived. Service was fast. Settled the payment quickly. Did not have to get out of the vehicle.

Drove in when I arrived. Service was fast. Settled the payment quickly. Did not have to get out of the vehicle.

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No one tried to sell me anything else

No one tried to sell me anything else

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Quick easy and painless. Always there...dealer is like scheduling a doctor appt

Quick easy and painless. Always there...dealer is like scheduling a doctor appt

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The staff was friendly and courteous.

The staff was friendly and courteous.

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Associates are pleasant and helpful

Associates are pleasant and helpful

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your employees are excellent

your employees are excellent

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Very courteous and quickly taken care of

Very courteous and quickly taken care of

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The sales job was intense. There were a lot of add on services being thrown at me. How about tell what you recommend and leave ...

The sales job was intense. There were a lot of add on services being thrown at me. How about tell what you recommend and leave it at that. Let the customer decide and approach you for the things that they want....

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Did a nice job.

Did a nice job.

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I had my own oil and filter and I thought the price for the service only was a little high.

I had my own oil and filter and I thought the price for the service only was a little high.

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good staff, no pressure

good staff, no pressure

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The customer was excellent!!!

The customer was excellent!!!

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The guys are always great

The guys are always great

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Quick and easy

Quick and easy

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Super friendly :)

Super friendly :)

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Yes i had a great experience

Yes i had a great experience

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No pressure to buy anything and pricing was stated upfront.

No pressure to buy anything and pricing was stated upfront.

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Employees were very friendly and helpful. One employee was kind enough to put wipers on that I wasn't able to prior. Was told wh ...

Employees were very friendly and helpful. One employee was kind enough to put wipers on that I wasn't able to prior. Was told what I should get done soon as far as other maintenance, but not pressured to do it that day . Prices great with coupon

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Very professional

Very professional