Red Bug

The staff were friendly and accommodating. All my questions were promptly answered and staff went above and behind to make sure ...

The staff were friendly and accommodating. All my questions were promptly answered and staff went above and behind to make sure I was satisfied with my services.

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Never pressured to do more. Told me about my cabin filter that had not been changed in years!!!! Glad they looked. The manager, ...

Never pressured to do more. Told me about my cabin filter that had not been changed in years!!!! Glad they looked. The manager, a lady (I forgot her name, I’m sorry) was very nice and helpful to me and her staff.

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The employees were friendly, courteous and professional. Spoke to me and explained everything. Was very knowledgeable and nice.I ...

The employees were friendly, courteous and professional. Spoke to me and explained everything. Was very knowledgeable and nice.It was a pleasure to have my oil changed there.

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Everyone was nice, they took care of my vehicle as if it were their own. Been going to Valvoline for years, so all good.

Everyone was nice, they took care of my vehicle as if it were their own. Been going to Valvoline for years, so all good.

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I felt like I had my own pit crew

I felt like I had my own pit crew

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The main girl was great, but the guys were a little complainey. If you're having a bad day, tell a friend, not the customer.

The main girl was great, but the guys were a little complainey. If you're having a bad day, tell a friend, not the customer.

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I was pleasantly surprised at the way the service was handled. It was more detailed than other service centers that I have done ...

I was pleasantly surprised at the way the service was handled. It was more detailed than other service centers that I have done business with. I thought the prices were a little high but the overall experience made it worth my while.

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in survey

in survey

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The staff provided options for fluid changes for my 2007 Nissan Titan. They were Friendly, courteous, and knowledgeable.

The staff provided options for fluid changes for my 2007 Nissan Titan. They were Friendly, courteous, and knowledgeable.

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Quick service, great people. Will come back for all future oil changes.

Quick service, great people. Will come back for all future oil changes.

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Quick, friendly staff and efficient.

Quick, friendly staff and efficient.

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Fast service and friendly staff

Fast service and friendly staff

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Efficient and good communication.

Efficient and good communication.

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Excellent and fast service

Excellent and fast service

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Friendly, efficient, quick and reasonable.

Friendly, efficient, quick and reasonable.

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Jenni recommended wiper blades, engine air filter and in cabin air filter and thoroughly explain why each item was needed. Then ...

Jenni recommended wiper blades, engine air filter and in cabin air filter and thoroughly explain why each item was needed. Then she noticed I was low on transmission fluid and recommended that I get the transmission fluid replaced. I am so glad she did because my car had been having some shifting issues and she explained it could be due to the low fluid. I had the transmission fluid replaced and no more shifting problems! I really appreciate how friendly and low pressure everyone was. Christian also took the time to locate a tiny, slow leak I have been having and gave me a coupon for service at the full service Valvoline to get that fixed as well. I will definitely be back for my next service. Thank you so much Jenni, Christian and everyone at the 426 Valvoline in Oviedo!!

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Customer service

Customer service

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It is so convenient to be able to just drive up at your own convenience - when you’re in the area and have the time. Then the th ...

It is so convenient to be able to just drive up at your own convenience - when you’re in the area and have the time. Then the thorough check of lights, windshield wipers - convenience!

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Super friendly staff and they explained everything that they were doing and all of my options that were available. Also reasona ...

Super friendly staff and they explained everything that they were doing and all of my options that were available. Also reasonably priced service.

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Dan the manger runs a tight ship! Lots of communication going on, breeds confidence that all things are being done and double ch ...

Dan the manger runs a tight ship! Lots of communication going on, breeds confidence that all things are being done and double checked. Dan specifically tackled replacing cabin aurfilter no other place took the time to do. Was tough but he nailed it. I appreciate the customer service. Thanks!!

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The entire staff was very friendly, professional, and efficient!! Jenni took absolutely amazing care of me. I will definitely r ...

The entire staff was very friendly, professional, and efficient!! Jenni took absolutely amazing care of me. I will definitely recommend this location to others and I will definitely be back for my next service.

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The staff were courteous, efficient, professional and took the time to explain things to me.

The staff were courteous, efficient, professional and took the time to explain things to me.

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The staff was very friendly and knowledgeable.

The staff was very friendly and knowledgeable.

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Quick and fast and right

Quick and fast and right

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The guys were great. Fast, efficient and informative! Will come back to this location again.

The guys were great. Fast, efficient and informative! Will come back to this location again.

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Treated very well by all. Very professional. And very convenient.

Treated very well by all. Very professional. And very convenient.

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Friendly, well informed staff and no high pressure sales tactics.Have always had a great experience at this store.

Friendly, well informed staff and no high pressure sales tactics.Have always had a great experience at this store.

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Service was friendly and quick

Service was friendly and quick

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On-site staff was great.

On-site staff was great.

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They forgot to give me the sticker for my next oil change...

They forgot to give me the sticker for my next oil change...

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I sent an email to customer service regarding a terrible experience at another Valvoline location nearby. Even though this locat ...

I sent an email to customer service regarding a terrible experience at another Valvoline location nearby. Even though this location provided good service, I guess I have a bit of a "bad taste" for your company after the bad experience. Badly needing the service I sent to your other local location and this crew did a lot to ease my mind. In will return and will probably give better scores of asked next time.

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Great people. Fast Service. Great Environment. I only use this location.

Great people. Fast Service. Great Environment. I only use this location.

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The friendliness and customer service.

The friendliness and customer service.

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Everyone was nice. Service was accurate and fast.

Everyone was nice. Service was accurate and fast.

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I like the employee's attitudes and the why they explain the service on the car.

I like the employee's attitudes and the why they explain the service on the car.

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Very nice and professional.

Very nice and professional.

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Your pricing of air filters, the pressure applied to sell them, the snarky attitude when I questioned the price of a $39+ tax ti ...

Your pricing of air filters, the pressure applied to sell them, the snarky attitude when I questioned the price of a $39+ tax tiny cabin filter that sells name branded online for $9-$16, all made for an experience I will never repeat. I was made to feel cheap and singled out by questioning that price.

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Great service, kept me informed throughout the job

Great service, kept me informed throughout the job

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Employees were friendly and I didn’t feel pressured to buy anything else unlike other places.

Employees were friendly and I didn’t feel pressured to buy anything else unlike other places.

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Too overpriced, paid 40$ for an oil change when I usually pay 30$ at my dealership

Too overpriced, paid 40$ for an oil change when I usually pay 30$ at my dealership

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La excelencia del servicio la claridad de la información recibida la amabilidad del personal y la calidad de los productos

La excelencia del servicio la claridad de la información recibida la amabilidad del personal y la calidad de los productos

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Good service. Good people

Good service. Good people

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Staff was extremely courteous, no pressure to purchase yet informative.

Staff was extremely courteous, no pressure to purchase yet informative.

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Pulled up and was immediately guided inside. Was greeted and informed of pricing, a little too quickly, but not bad.My wife and ...

Pulled up and was immediately guided inside. Was greeted and informed of pricing, a little too quickly, but not bad.My wife and I were able to stay inside the vehicle during the service. The three individuals were nice and professional, and helpful.First experience with Valvoline Instant Oil Change, and was impressed. I sent my wife back with her car, and she also had a good experience.Thank you for focusing on service and professionalism, which seems hard to come by. Pricing was fair and reasonable.Great job, will be back!

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The service was fast and employees very kind and courteous.

The service was fast and employees very kind and courteous.

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I had a list of services I was in the process of showing the attendant which ones I was going to initiate during my stay. Howev ...

I had a list of services I was in the process of showing the attendant which ones I was going to initiate during my stay. However, the attendant showed me his list displayed on the computer. Even though he explained to me my vehicle was up to date, I wished for him to peruse my list a bit more extensively to compare which service I was in need of.

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Had to move from one bay to another for tire rotation. Waited for a second time (only about 5 min).

Had to move from one bay to another for tire rotation. Waited for a second time (only about 5 min).

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I have been using Valvoline Instant Oil Change for years and always find a pleasant and friendly staff and quick, professional s ...

I have been using Valvoline Instant Oil Change for years and always find a pleasant and friendly staff and quick, professional service. I will continue to use your service for years to come. Josephp.s. I use the facility on Aloma in Oviedo, FL.

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Everything went well and in a timely manner

Everything went well and in a timely manner

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The service I received from Jennifer was very professional and friendly which I do not always get at other companies that have d ...

The service I received from Jennifer was very professional and friendly which I do not always get at other companies that have done my oil changes. She let me know what I needed done without feeling pressured which was nice.

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Quick and professional service by a terrific, highly skilled team.

Quick and professional service by a terrific, highly skilled team.

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Jenni found an even better coupon deal than the one I originally came to the shop with.

Jenni found an even better coupon deal than the one I originally came to the shop with.

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Dan Kroner knows how to lead his staff

Dan Kroner knows how to lead his staff

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The only issue I had was that because my car was small, when they went to change my transmission fluid they had trouble. Thankfu ...

The only issue I had was that because my car was small, when they went to change my transmission fluid they had trouble. Thankfully they had a very kind woman on staff who was able to fit her arm in. Her name was Jen and she was very kind and explained the trouble and also helped me with a coupon to save a little since I was having a few additional services done. I had a fantastic experience and was happy Valvoline has a diviersofied workforce that is competent and professional. I have gone a few times before and I will go back to this Valvoline.

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Overall an excellent experience. Very fast, coordinated, couteous and helpful.

Overall an excellent experience. Very fast, coordinated, couteous and helpful.

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Very fast service, friendly and knowledgeable staff. Topped off my fluids which saved me a trip. Told me about my lights. No pre ...

Very fast service, friendly and knowledgeable staff. Topped off my fluids which saved me a trip. Told me about my lights. No pressure for additional service but was very open about what will be needed soon.

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Idk who the woman was who assisted me that day, but she was great. Had me laughing the entire oil change and made the experience ...

Idk who the woman was who assisted me that day, but she was great. Had me laughing the entire oil change and made the experience even better. I usually go to another one of your locations but the staff there is no where near as friendly and entertaining. Whoever this woman was she deserves a pat on the back. I’ll be going to this location from now on. Thank you!

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Friendly, efficient and knowledgeable staff. I do not like being pressured to purchased more than my oil change, and they weren' ...

Friendly, efficient and knowledgeable staff. I do not like being pressured to purchased more than my oil change, and they weren't over they top about the offers.

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Everyone was friendly and knowledgeable!

Everyone was friendly and knowledgeable!

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I like the professional manner of the staff. very efficient and courteous.

I like the professional manner of the staff. very efficient and courteous.

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The tech was knowledgeable and explained everything. I love that I did not have to get out of the vehicle, even to pay.

The tech was knowledgeable and explained everything. I love that I did not have to get out of the vehicle, even to pay.

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Used this location many times - always had good service

Used this location many times - always had good service

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Very polite

Very polite

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Great Service and courteous staff.

Great Service and courteous staff.

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Extremely courteous , quick efficient service.

Extremely courteous , quick efficient service.

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It was quick,convenient. Employees very friendly, knowledgeable. My only complaint is the price!

It was quick,convenient. Employees very friendly, knowledgeable. My only complaint is the price!

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Attendants were very friendly and courteous, felt welcomed to be there

Attendants were very friendly and courteous, felt welcomed to be there

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Quick, courteous and professional service

Quick, courteous and professional service

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Jake and John did a marvelous job servicing the vehicle's oil change and air filter replacement. Other fluids were topped off an ...

Jake and John did a marvelous job servicing the vehicle's oil change and air filter replacement. Other fluids were topped off and the cost was quite reasonable. This was my first visit but I will be coming to Valvoline in the future for my oil changes and other associated needs. These guys are the best! The store located at: 1891 WEST SR 426OVIEDO, FL 32765

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I was happy with the service for the money I paid

I was happy with the service for the money I paid

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Great service every time!

Great service every time!

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Fast, Friendly and knowlegeable

Fast, Friendly and knowlegeable

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Rep was honest about time frame (very busy when I pulled in)Very courteous and knew I was in a hurry, so wasted no time when I w ...

Rep was honest about time frame (very busy when I pulled in)Very courteous and knew I was in a hurry, so wasted no time when I was pulled inExplained everything being done and what maybe should be done when I had timeExcellent folks

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Friendliness goes a long way and this team was very nice

Friendliness goes a long way and this team was very nice

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I wish I would’ve gotten the name of the woman who took care of me! She was great and helped me with every concern! I’ll be back ...

I wish I would’ve gotten the name of the woman who took care of me! She was great and helped me with every concern! I’ll be back :)

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The service people are very considerate of me. I am very elderly and they make every effort to be sure that I hear them and und ...

The service people are very considerate of me. I am very elderly and they make every effort to be sure that I hear them and understand what they are doing. I have used this location for years and even with a Wawa next door now they make it easy to get out and onto the road.

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The customer servoces was fast, efficient, very friendly and were clear when explaining every details of the given service.

The customer servoces was fast, efficient, very friendly and were clear when explaining every details of the given service.

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Employees are always pleasant, has never taken so long. Employee was having trouble with equipment functioning properly.

Employees are always pleasant, has never taken so long. Employee was having trouble with equipment functioning properly.

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The oil change was a little pricey, but the service was great.

The oil change was a little pricey, but the service was great.

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They were fast

They were fast

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The staff was efficient and did their work in a timely manner as promised.

The staff was efficient and did their work in a timely manner as promised.

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I felt they were honest and efficient.

I felt they were honest and efficient.

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The service was efficient and fast. The employee was very professional and friendly without being overbearing.

The service was efficient and fast. The employee was very professional and friendly without being overbearing.

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Handled my needsGave me information I neededQuick serviceUsefull suggestions

Handled my needsGave me information I neededQuick serviceUsefull suggestions

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I wont go anywhere else, the employees at the Oviedo location are excellent. Their customer service is top notch, and I trust th ...

I wont go anywhere else, the employees at the Oviedo location are excellent. Their customer service is top notch, and I trust the staff 100% with my 2016 Carolla.

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Very efficient service!

Very efficient service!

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Simple, you always take care of all my vehicles’ oil changes and do it with courtesy and efficiency.

Simple, you always take care of all my vehicles’ oil changes and do it with courtesy and efficiency.

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The staff was very friendly and knowledgeable and answered all my questions.

The staff was very friendly and knowledgeable and answered all my questions.

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The service was fast and the communication from the staff was clear

The service was fast and the communication from the staff was clear

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were quick and efficient. Christopher did a nice job explaining all of the services and was thorough in answering all of my ques ...

were quick and efficient. Christopher did a nice job explaining all of the services and was thorough in answering all of my questions.

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Manager (wearing red shirt- assuming mgr) was "barking" orders to an employee whom was doing nothing wrong. Then he did the sam ...

Manager (wearing red shirt- assuming mgr) was "barking" orders to an employee whom was doing nothing wrong. Then he did the same to me when I didn't hear him instructing me to turn my lights on. It came to the point where I actually asked him to calm down. He then stated he was just telling his employee where he needed to be. I'm a manager myself and have never treated a staff member like this!!! Nor would I- especially in front of customers.

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Courteous staff, prompt service

Courteous staff, prompt service

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No delay, pro service. Easy, and fast.

No delay, pro service. Easy, and fast.

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Fast friendly service by technicians that knew their products and services.

Fast friendly service by technicians that knew their products and services.

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They are all very very friendly and know very well their products to be recomended...they are the best especially the girl who t ...

They are all very very friendly and know very well their products to be recomended...they are the best especially the girl who took care of me and my car

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I pulled in about 20 minutes before closing time, and the staff was so nice and friendly and made me feel welcome, even though I ...

I pulled in about 20 minutes before closing time, and the staff was so nice and friendly and made me feel welcome, even though I felt bad that they were about to close. Every time I visit this location I am always pleased with my experience

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Employees were wonderful. Explained everything in detail as needed. Efficient too!

Employees were wonderful. Explained everything in detail as needed. Efficient too!

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The staff was friendly and knowledgable.

The staff was friendly and knowledgable.

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I pulled in at 4:58 not realizing that they closed at 5. I started to drive away but they waved me in anyway. The staff was effi ...

I pulled in at 4:58 not realizing that they closed at 5. I started to drive away but they waved me in anyway. The staff was efficient and courteous. I was in and out in a breeze.

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The young girl that took care of us made us feel welcome and everyone was very friendly.

The young girl that took care of us made us feel welcome and everyone was very friendly.

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I was satisfied. Even with the coupon I think the pricing for a conventional oil change is a little high. I also can not figure ...

I was satisfied. Even with the coupon I think the pricing for a conventional oil change is a little high. I also can not figure the return mileage he used because it says I should return in a little over 10,000 miles. I have always gotten my oil changes done every 3000 miles and I use conventional oil not synthetic.

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Nice personnel

Nice personnel

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Price seemed too high

Price seemed too high

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I use this location every time I need a oil change everybody is very courteous explains any charges that will arise very satisfi ...

I use this location every time I need a oil change everybody is very courteous explains any charges that will arise very satisfied with the service

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Great service very frindly

Great service very frindly

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Should not need physical coupon if regular customer.

Should not need physical coupon if regular customer.

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Very engaging customer service. Seemed interested in making sure everything was done right.

Very engaging customer service. Seemed interested in making sure everything was done right.

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Experience was quick and easy.

Experience was quick and easy.

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Staff worked quickly and let me know what needed to be done without applying pressure for an upsell

Staff worked quickly and let me know what needed to be done without applying pressure for an upsell

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Always satisfied each time i go with all 3 cars.

Always satisfied each time i go with all 3 cars.

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Fast....Efficient....Convenient.....Good value for the dollar.....very courteous staff

Fast....Efficient....Convenient.....Good value for the dollar.....very courteous staff

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This is my first time in many years going to any quick oil change place of business. I have been going to a local auto mechanic ...

This is my first time in many years going to any quick oil change place of business. I have been going to a local auto mechanic for all my auto maintenance. Just difficult to alwasy get there due to their hours. I opted to try this Valvoline location based on internet comments.I went for an oil change and tire rotation, and ended up with other services. The staff was very professional and efficient. Very clear on what they were doing, and what optional services were recommended.

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Very efficient team of man and lady were almost operating without talking indicating they were very polished in their trade!

Very efficient team of man and lady were almost operating without talking indicating they were very polished in their trade!

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Great customer service. Fast and efficient service with no waiting.

Great customer service. Fast and efficient service with no waiting.

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Quick and very little pressure to buy additional products.

Quick and very little pressure to buy additional products.

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Fast courtesy

Fast courtesy

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Christopher provided excellent service. I am a repeat customer because of the wonderful staff at this location. Thank you Valvo ...

Christopher provided excellent service. I am a repeat customer because of the wonderful staff at this location. Thank you Valvoline!!!

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The staff is courteous and knowledgeable. Service is fast and completed. They keep the customer informed every step of the way. ...

The staff is courteous and knowledgeable. Service is fast and completed. They keep the customer informed every step of the way. Pricing is good.

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While I understand needing to wait in line for an oil change when other customers were present before myself, I do not feel that ...

While I understand needing to wait in line for an oil change when other customers were present before myself, I do not feel that I should have been asked to back up and reposition my vehicle into another lane to wait so that a different vehicle could take my place, just for me to be told to backup and reposition once again after the vehicle I had repositioned for finished and left.

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Felt a bit pressured. All I wanted just an oil change but then they suggested an expensive fix.

Felt a bit pressured. All I wanted just an oil change but then they suggested an expensive fix.

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Chris and the other employees were very professional and their communication between each other was impressive.

Chris and the other employees were very professional and their communication between each other was impressive.

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Great customer service

Great customer service

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Quick didn't fool around

Quick didn't fool around

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Oil change for 7.3 diesel $155, I had a coupon for $15. I think the price is way to much

Oil change for 7.3 diesel $155, I had a coupon for $15. I think the price is way to much

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I’m a very picky customer- I don’t like my tires messed with and they listen and take their time with my vehicle and I’m very ap ...

I’m a very picky customer- I don’t like my tires messed with and they listen and take their time with my vehicle and I’m very appreciative.

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Great experience, efficient and friendly staff.

Great experience, efficient and friendly staff.

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Just high expense

Just high expense

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Friendly, knowledgeable, efficient.

Friendly, knowledgeable, efficient.

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As a former Wal Mart service manager their call and echo was on the money. I was very impressed on their procedures. I will be b ...

As a former Wal Mart service manager their call and echo was on the money. I was very impressed on their procedures. I will be bring both of my vehicles there.

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Very friendly staff, the two women who worked on my car were very helpful and didnt pressure me into any unnecessary or addition ...

Very friendly staff, the two women who worked on my car were very helpful and didnt pressure me into any unnecessary or additional services

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I was highly satisfied on my visit , I paid with my cc and after I paid my card was compromised I do hope it wasn’t from your co ...

I was highly satisfied on my visit , I paid with my cc and after I paid my card was compromised I do hope it wasn’t from your company

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Quick and easy. Didn’t have to leave my car. I didn’t feel hustled like I do when I have to go to Jiffy Lube. Great job.

Quick and easy. Didn’t have to leave my car. I didn’t feel hustled like I do when I have to go to Jiffy Lube. Great job.

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Very professional

Very professional

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Great job and will return

Great job and will return

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I took my 2009 Pontiac Solstice to Valvoline because I didn’t want my car to go on a lift. They were very friendly & efficient! ...

I took my 2009 Pontiac Solstice to Valvoline because I didn’t want my car to go on a lift. They were very friendly & efficient! It took maybe 15 minutes & I was on my way. I loved the cross-checking that went on during the quick oil change. I had a $20 coupon so that was nice, too. I will definitely return!!!!

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Quick and not pressured to buy anything else

Quick and not pressured to buy anything else

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Dan is awesome! Super efficient and informative.

Dan is awesome! Super efficient and informative.

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The person handling the pull in and payment could probably use some additional customer service training.

The person handling the pull in and payment could probably use some additional customer service training.

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Daniel, chris, and gracie were all very knowledgeable and polite. They did a great job I will be back!

Daniel, chris, and gracie were all very knowledgeable and polite. They did a great job I will be back!

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Easy, not worried, and convenient

Easy, not worried, and convenient

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Great job

Great job

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The technician who worked with us was very friendly and helpful. We recently purchased this vehicle and weren't sure what servi ...

The technician who worked with us was very friendly and helpful. We recently purchased this vehicle and weren't sure what services had been performed. She printed a list of the services that were due and what should have been done so that we can check with the dealership. Very helpful!!

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I am a regular customer and they are always professional and nice to me

I am a regular customer and they are always professional and nice to me

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Time and staff was good

Time and staff was good

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Great professional service, clear communication, no pressure to add on additional services

Great professional service, clear communication, no pressure to add on additional services

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I pass two Valvoline’s on the way to this one. I’ve always been so satisfied with the customer service and knowledgeable staff. ...

I pass two Valvoline’s on the way to this one. I’ve always been so satisfied with the customer service and knowledgeable staff. They are friendly, eager to answer questions, and all keep me up to date on things due soon. There’s always great deals or coupons too!

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Gracie explained EVERYTHING that they were doing and the person doing the oil change showed me the oil stick after the oil was c ...

Gracie explained EVERYTHING that they were doing and the person doing the oil change showed me the oil stick after the oil was changed confirming that it was done properly.

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Staff is knowledgeable

Staff is knowledgeable

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Good customer service

Good customer service

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Friendly, communicative, & knowledgeable staff.

Friendly, communicative, & knowledgeable staff.

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Quick processing, price low enough to convince me to pull in rather than do it myself (all other maintenance is done by me, and ...

Quick processing, price low enough to convince me to pull in rather than do it myself (all other maintenance is done by me, and my time is also valuable).

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As always the employees were friendly and welcoming. I’ve never felt like I’m spoken down to as I have been at other service sta ...

As always the employees were friendly and welcoming. I’ve never felt like I’m spoken down to as I have been at other service stations.

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The girl who took care of me was extremely friendly. She was personable and very knowledgeable. They were very quick! I actually ...

The girl who took care of me was extremely friendly. She was personable and very knowledgeable. They were very quick! I actually get free oil changes from Buick. But I would prefer to pay because the service I get at the Buick dealer is horrible. Everyone at my local Valvoline is great!

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The synthetic service used to cost around $60 bucks, and now it's almost $100...

The synthetic service used to cost around $60 bucks, and now it's almost $100...

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Always professional and speedy service

Always professional and speedy service

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I was stunned at the price of the semi-synthetic oil change. In a sense it was my fault since I really didn't ask, but what you ...

I was stunned at the price of the semi-synthetic oil change. In a sense it was my fault since I really didn't ask, but what you get for semi-synthetic oil change is what I usually pay for full synthetic oil change elsewhere.

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I received the service and price that I expected. That is why I return. I was satisfied.

I received the service and price that I expected. That is why I return. I was satisfied.

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Employee was very knowledgeable and helpful.

Employee was very knowledgeable and helpful.

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Great Crew! They all worked very professionaly , keeping me highly informed throughout our first visit. FirstClass All the way ®

Great Crew! They all worked very professionaly , keeping me highly informed throughout our first visit. FirstClass All the way ®

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People were nice and friendly, and service was rapid

People were nice and friendly, and service was rapid

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There is always room for improvement.

There is always room for improvement.

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The staff was knowledgeable, had great rapport and energy, communicated excellently, and very efficient. I forgot the name of th ...

The staff was knowledgeable, had great rapport and energy, communicated excellently, and very efficient. I forgot the name of the woman who was in charge of my service but she was spectacular.

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The main reason why I was highly satisfied was because of the staff at this location. Specifically the crew was made up of 2 wom ...

The main reason why I was highly satisfied was because of the staff at this location. Specifically the crew was made up of 2 women and 1 man and the women were in charge of everything. They were knowledgeable and friendly. I think there should be a majority of women in this field and in charge. This should be the rule, not the exception.

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Good job and courteous service.

Good job and courteous service.

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My visit was really quick in and out and I didn't have to wait before being serviced. The crew took care of me and didn't feel p ...

My visit was really quick in and out and I didn't have to wait before being serviced. The crew took care of me and didn't feel pressure to purchase anything other then the oil change in which was the reason for my visit!!

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Timley & efficient;Couterous & respectful;Not over selling;Clean & organized

Timley & efficient;Couterous & respectful;Not over selling;Clean & organized

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very nice and the service was fast at this location,

very nice and the service was fast at this location,

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Way to expensive.....$50 for a conventional oil change? I normally get high mileage for around $40 plus I get a car wash. The st ...

Way to expensive.....$50 for a conventional oil change? I normally get high mileage for around $40 plus I get a car wash. The staff seemed friendly and looked like they enjoyed themselves. Not enough bang for my buck.

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I was given good advice on price vs performance which allowed to make a good decision

I was given good advice on price vs performance which allowed to make a good decision

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Great customer service, friendly and fast.

Great customer service, friendly and fast.

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Very nice, quick service. Always, have great customer service. Dan, was very informative about all the services that are recomme ...

Very nice, quick service. Always, have great customer service. Dan, was very informative about all the services that are recommend.

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Good service , but last time they place the wrong mileage sticker on my truck and I contact them a week later and they didn’t ha ...

Good service , but last time they place the wrong mileage sticker on my truck and I contact them a week later and they didn’t have my information at the data base

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Efficient convenient and affordable . I trust the team

Efficient convenient and affordable . I trust the team

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All done quicckly

All done quicckly

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The staff was so friendly, quick, and informative. It was a wonderful visit!

The staff was so friendly, quick, and informative. It was a wonderful visit!

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Georgia was great to work with

Georgia was great to work with

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Staff was all extremely nice. Service was great and prompt!! This was my first time to a Valvoline, and it was the best experi ...

Staff was all extremely nice. Service was great and prompt!! This was my first time to a Valvoline, and it was the best experience I have had for a service like this. I will definitely go back.

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Everybody greeted me and had a smile. They looked happy in ehat they do in which made me feel like i was at the right place.

Everybody greeted me and had a smile. They looked happy in ehat they do in which made me feel like i was at the right place.

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getting too expensive. $90 to much for an il change!!!

getting too expensive. $90 to much for an il change!!!

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Every time I come to this location, I always receive friendly and speedy service. From the initial interaction to the last, it’s ...

Every time I come to this location, I always receive friendly and speedy service. From the initial interaction to the last, it’s always pleasant. The staff is always informative about every action that’s made, and as a customer, you want that. It builds trust that they’re doing their job.

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I think the price for the oil changes are getting a little pricey for what you receive.

I think the price for the oil changes are getting a little pricey for what you receive.

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Service is qi k and efficient

Service is qi k and efficient

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Quick service, no high pressure sales of additional items like most competition does.

Quick service, no high pressure sales of additional items like most competition does.

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I save highly for awesome moments not just everyday oil changes.

I save highly for awesome moments not just everyday oil changes.

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This was my 1st time & I was the 1st car in and I felt very comfortable with all 4 guys (lol) attending to my car. Excited about ...

This was my 1st time & I was the 1st car in and I felt very comfortable with all 4 guys (lol) attending to my car. Excited about not leaving my car. The tech explained EVERYTHING, every step of the way. Thanks for such a great experience! job well done 😊👍

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Quick easy and nice

Quick easy and nice

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The manager got a filter in stock for me

The manager got a filter in stock for me

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Normally they try to pressure me to doing additional services other than an oil change but this time, I did not feel pressured. ...

Normally they try to pressure me to doing additional services other than an oil change but this time, I did not feel pressured. The staff was very polite and was making jokes and looked like they were having fun while doing their job. I was in and out fast, which I appreciated.

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In and out in a short time-15- minutes. showed me the air filter and told me the services the car will need in the future.

In and out in a short time-15- minutes. showed me the air filter and told me the services the car will need in the future.

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The men were fast, knowledgeable, informative without putting pressure on me. This was an A+ visit. I found my "guy". We will be ...

The men were fast, knowledgeable, informative without putting pressure on me. This was an A+ visit. I found my "guy". We will be bringing our other vehicles in and sharing the great experience. Thanks!

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Friendly, fast, no pressure.

Friendly, fast, no pressure.

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The team members were amazing, I just wish the experience was cheaper is all. That is okay though.

The team members were amazing, I just wish the experience was cheaper is all. That is okay though.

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My wife and I have been getting our oil changed and other miscellaneous services done at this particular location for many years ...

My wife and I have been getting our oil changed and other miscellaneous services done at this particular location for many years. There are many reasons why we come to Valvoline; location (not far from home), staff always friendly and knowledgeable and never try to pressure us or scare us into needing things we don't need or want! We feel the prices are reasonable and with the coupons we receive from Valvoline from time to time, it's really helps out. We find it very nice that we can sit in our own vehicle while service is being done. We are thankful to have a place to go where people and courteous and HONEST!! Thank you!!

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No it was great visit. I was not dissatisfied.

No it was great visit. I was not dissatisfied.

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The service was efficient. There were no issues. Dan, the manager was friendly and willing to chat for a moment. What struck me ...

The service was efficient. There were no issues. Dan, the manager was friendly and willing to chat for a moment. What struck me most, is that all the employees seemed to be enjoying what they were doing. Everyone seemed to be in a good mood. That made for an enjoyable experience overall. Well Done, All!

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They were really courteous and profesional

They were really courteous and profesional

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Price was fair (although I forgot to use my $7 coupon), service was outstanding and all of the work was done quickly. was in and ...

Price was fair (although I forgot to use my $7 coupon), service was outstanding and all of the work was done quickly. was in and out in less than 12-15 minutes

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Several staff members worked as a team to accommodate my service. It was an efficient operation. Customer service was great, a s ...

Several staff members worked as a team to accommodate my service. It was an efficient operation. Customer service was great, a satisfying experience

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Great customer service and Friendly people overall.

Great customer service and Friendly people overall.

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Friendliness of staff, especially Dan

Friendliness of staff, especially Dan

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The staff was very friendly and helpful and everything was done as a team and done quickly and they communicated with me every s ...

The staff was very friendly and helpful and everything was done as a team and done quickly and they communicated with me every step of the way. Always friendly, never condescending and did not pressure me to get any of the services I had done.

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Discussed options, no pressure, compared actual filter to clean filter, explained that wiper blade service was suggested but the ...

Discussed options, no pressure, compared actual filter to clean filter, explained that wiper blade service was suggested but the blades seemed to be in good condition so should last to next service date, etc.

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very aquick

very aquick

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All of the technicians were very helpful and very friendly. They got me in and out very quickly, and overall I am very pleased w ...

All of the technicians were very helpful and very friendly. They got me in and out very quickly, and overall I am very pleased with my experience. The manager on duty was very helpful and professional as well. Thank you guys and gals!

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I had zero wait time! Also the manager recommended some services that I know I need but didn't pressure me into buying, instead ...

I had zero wait time! Also the manager recommended some services that I know I need but didn't pressure me into buying, instead he gave me a printout showing me the services and the price. He did point out the tires hadn't been rotated (which I knew) and suggested the rotation which I did agree too. Excellent service and the staff preformed it's duties in a timely manner with professionalism! Great job team Valvoline!

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They changed my oil real good.

They changed my oil real good.

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The service was great. The manager was very helpful.

The service was great. The manager was very helpful.

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I didn’t have to wait in a long line, I pulled right in. The mechanic was honest with me about trying to sell me things. He told ...

I didn’t have to wait in a long line, I pulled right in. The mechanic was honest with me about trying to sell me things. He told me I didn’t need a new air filter yet but I could replace it if I wanted to. He also explained to me the importance of the fuel cleaning for $19.99 but did not pressure me at all! I always go to this Valvoline! Everyone I get there has been great!

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High cost for additional services and sales pressure to purchase, ex air filter

High cost for additional services and sales pressure to purchase, ex air filter

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Everyone I met was pleasant. The cost is fair and the work was completed in time.

Everyone I met was pleasant. The cost is fair and the work was completed in time.

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Great customer service

Great customer service

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Anytime I have a questions post oil change service, the staff is helpful in helping me find a solution to the problem/question. ...

Anytime I have a questions post oil change service, the staff is helpful in helping me find a solution to the problem/question. Very helpful staff and efficient with time.

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This location is always very fast and convenient, with little if any, waiting time.

This location is always very fast and convenient, with little if any, waiting time.

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Friendliness of the staff. And knowledge of my vehicle and what it needed.

Friendliness of the staff. And knowledge of my vehicle and what it needed.

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Because the stuff is very good

Because the stuff is very good

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After the techs checked my lights they said everything was good. I had to ask them to re-check knowing full well that I had a da ...

After the techs checked my lights they said everything was good. I had to ask them to re-check knowing full well that I had a daytime running light out as well as a back brake light. I feel as though if they are checking these things I shouldn't have to ask them to re-check in order to have my lights replaced.

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They could get me in and out quickly with no wait.

They could get me in and out quickly with no wait.

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The representative that helped us was friendly ,knowledgeable and her customer service skills was above average.

The representative that helped us was friendly ,knowledgeable and her customer service skills was above average.

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Extremely pleasant and informative throughout the entire experience

Extremely pleasant and informative throughout the entire experience

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Everyone was courteous and prompt in servicing my vehicle. The staff was friendly and communicated well. They explained everythi ...

Everyone was courteous and prompt in servicing my vehicle. The staff was friendly and communicated well. They explained everything to me and I felt like my visit mattered. Thank you.

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Fast and friendly but a bit pircey

Fast and friendly but a bit pircey

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Used a Groupon but wasn’t informed until arriving that I had to pay tax and additional fee for oil.

Used a Groupon but wasn’t informed until arriving that I had to pay tax and additional fee for oil.

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Friendly staff, everyone was knowledgeable and made sure I was well taken care of. They worked fast, but efficient to make sure ...

Friendly staff, everyone was knowledgeable and made sure I was well taken care of. They worked fast, but efficient to make sure I was out of there quickly.

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Quick and efficient

Quick and efficient

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I thought the cost was excessive for just an oil change.

I thought the cost was excessive for just an oil change.

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It’s only been a week. The last time I was in the drain plug was not tightened sufficiently and I was leaking oil. Let’s see w ...

It’s only been a week. The last time I was in the drain plug was not tightened sufficiently and I was leaking oil. Let’s see what happens this time.

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the service was great, I did not have to remind them to fill the windshield fluid. fast and courteous.

the service was great, I did not have to remind them to fill the windshield fluid. fast and courteous.

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Technician named Jenni was very friendly and didn't make me feel pressured into paying for anything additionally than what I cam ...

Technician named Jenni was very friendly and didn't make me feel pressured into paying for anything additionally than what I came in for. Great service!

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Have always used this location am and service has always been good and quick

Have always used this location am and service has always been good and quick

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i have been coming here several years and always have had excellent service. everyone always couteous and explains any additiona ...

i have been coming here several years and always have had excellent service. everyone always couteous and explains any additional service i may need. i trust this location and the people.

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Decent customer service. Georgia was my service representative at the location I used and she was very throughout explaining eve ...

Decent customer service. Georgia was my service representative at the location I used and she was very throughout explaining everything down to the very detail.

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I was - had no issues just difficult to rate

I was - had no issues just difficult to rate

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Crew was fast, friendly and knowledgeable

Crew was fast, friendly and knowledgeable

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FRiendly

FRiendly

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The personnel were very attentive and pleasing to speak with. Customer service is EVERYTHING and all did a bang-up job!

The personnel were very attentive and pleasing to speak with. Customer service is EVERYTHING and all did a bang-up job!

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The team was friendly and did a nice job.

The team was friendly and did a nice job.

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I already did in the previous questions.

I already did in the previous questions.

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Service was quick, but especially appreciate the staff's routine of making sure all components are properly in place before conc ...

Service was quick, but especially appreciate the staff's routine of making sure all components are properly in place before concluding service.

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This is the 2nd time I’ve had oil on the garage floor after getting my oil changed at Vavoline. I wish they did a better job cle ...

This is the 2nd time I’ve had oil on the garage floor after getting my oil changed at Vavoline. I wish they did a better job cleaning up afterwards to prevent this.

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Competent staff who were also friendly

Competent staff who were also friendly

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Staff was extremely welcoming and informative. The tech offered additional service options without pushing for the sale. Great e ...

Staff was extremely welcoming and informative. The tech offered additional service options without pushing for the sale. Great experience overall!

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great knowledge staff.

great knowledge staff.

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Georgia and Christopher the techs were very friendly and knowledgeable. Made me feel welcomed, informed me of car but did not pr ...

Georgia and Christopher the techs were very friendly and knowledgeable. Made me feel welcomed, informed me of car but did not pressure me to buy more. Great service!

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came in for an oil change and was told i needed a tranmission flush. !?!?! Just had 2 full vehicle inspections and BOTH pass ...

came in for an oil change and was told i needed a tranmission flush. !?!?! Just had 2 full vehicle inspections and BOTH passed flying colors, only needed an oil change. To top that off, I'm a car guy myself and I know how to read my fluids and know when they are due. Selected Valvoline because i had a coupon, and still walked out paying $40+ for an oil change!!! Ridiculous!!! My first and LAST visit for sure!

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Everyone was super nice

Everyone was super nice

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I was totally impressed with the young man and young ladies that serviced my can. I will definitely be back.

I was totally impressed with the young man and young ladies that serviced my can. I will definitely be back.

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Friendly, courteous, efficient, consistently good service. I've been there many times always a good experience.

Friendly, courteous, efficient, consistently good service. I've been there many times always a good experience.

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All's good

All's good

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It was quick,easy and convenient

It was quick,easy and convenient

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Great customer service, smooth and well done.

Great customer service, smooth and well done.

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Georgia was warm, friendly, pleasant and professional. Nathananael and Thomas were very thorough, polite, pleasant and all in a ...

Georgia was warm, friendly, pleasant and professional. Nathananael and Thomas were very thorough, polite, pleasant and all in all, it was the best oil change experience I have had.Georgia asked if I had concerns, questions, made certain I was happy and satisfied. Great customer focused service! Prompt attention to me, and to detail.

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second time visit, and found oily hand prints on my white hood of truck. I let the first time it happen slide. but it happened a ...

second time visit, and found oily hand prints on my white hood of truck. I let the first time it happen slide. but it happened again.

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Crew was great, polite, knowledgeable, and fast.

Crew was great, polite, knowledgeable, and fast.

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THE SERVICE WAS QUICK AND SMOOTH

THE SERVICE WAS QUICK AND SMOOTH

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The staff was very friendly and went above and beyond to fix a minor problem with my wipers at no charge. They just did it to be ...

The staff was very friendly and went above and beyond to fix a minor problem with my wipers at no charge. They just did it to be nice. I was very impressed with this visit compared to other locations. We will definitely be returning to this location in the future.

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Staff was extremely friendly and quick. Very hard working on a cold day.

Staff was extremely friendly and quick. Very hard working on a cold day.

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I believe it may have been the manager that was assisting me (I can’t remember his name it may have been Chris) but he was super ...

I believe it may have been the manager that was assisting me (I can’t remember his name it may have been Chris) but he was super friendly and optimistic. First time at this location and I am going back there every time now.

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Always satisfied always quick and staff is always super friendly

Always satisfied always quick and staff is always super friendly

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The people who do the work are friendly and seem to care about my car.

The people who do the work are friendly and seem to care about my car.

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Staff was surprisingly friendly and knowledgeable. Way better sales tactic. No pressure allows me a chance to choose how I maint ...

Staff was surprisingly friendly and knowledgeable. Way better sales tactic. No pressure allows me a chance to choose how I maintain my truck. It lets me create my own package .

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The service employees, Craig and Georgia were very efficient and friendly. I got what I needed and didn't feel I overpaid. Craig ...

The service employees, Craig and Georgia were very efficient and friendly. I got what I needed and didn't feel I overpaid. Craig immediately greeted me and made me feel welcome. I will return to this location for all of my oil change and other minor maintenance for my car. Thank you!

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I have been coming to this location for 2 years. I like the staff very much. they always make the visit enjoyable and fix whatev ...

I have been coming to this location for 2 years. I like the staff very much. they always make the visit enjoyable and fix whatever needs to be done.

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Enlightimg

Enlightimg

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Methodical checks and fast service.

Methodical checks and fast service.

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I had to wait ,however The staff greeted me and let .e know how long of a wait I would have. They also offered options. Which g ...

I had to wait ,however The staff greeted me and let .e know how long of a wait I would have. They also offered options. Which gave me the opportunity. To choose what I wanted to do I appreciated that choose so the wait would not be long. I had choices. I like that good; staff funny and charming willing to assist however. They could! Good services. Treated this customer with respect. I will return to that service center as I felt valued! Thatvis important. The staff seemed to enjoy. There job! They were happy answered question made sure I was ok wing the services I relieved...Loved it will go back takevanyone who will travel there with me. This station is over 8 miles from my home and I will still go back! Wonderful staff they made me feel welcomed!

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Everyone was polite and professional

Everyone was polite and professional

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Quick service, the staff was friendly and nice and it is in a convenient location.

Quick service, the staff was friendly and nice and it is in a convenient location.

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Craig was very friendly! Service was speedy.

Craig was very friendly! Service was speedy.

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The Customer Service Rep, Craig, did a really nice job of welcoming me and telling me what services my car could benefit from. ...

The Customer Service Rep, Craig, did a really nice job of welcoming me and telling me what services my car could benefit from. I never felt pressured. Craig went out of his way to find discounts for me, but when I said that I couldn't afford it at that time, he understood and proceeded with the oil change. Nice job Craig, keep up the good work!

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Courteous and helpful staff. Quick, efficient service. Craig, the main service person who worked with me, was especially helpful ...

Courteous and helpful staff. Quick, efficient service. Craig, the main service person who worked with me, was especially helpful and answered all my questions and concerns.

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I like the ease of waiting in my car while the oil is being changed. They are always quick and efficient.

I like the ease of waiting in my car while the oil is being changed. They are always quick and efficient.

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The staff was amazing and very friendly. It was my first time going there and they made me feel comfortable with the experience. ...

The staff was amazing and very friendly. It was my first time going there and they made me feel comfortable with the experience. They explained things clearly and were thoughtful on time.

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I thought the pricing for the wiper blades was high.

I thought the pricing for the wiper blades was high.

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Nathanael was knowledgeable, helpful and professional. Alan and Thomas were very efficient.

Nathanael was knowledgeable, helpful and professional. Alan and Thomas were very efficient.

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Going Christmas shopping with the wife and needed a quick oil change. They did it in the time it took us to walk to the WAWA and ...

Going Christmas shopping with the wife and needed a quick oil change. They did it in the time it took us to walk to the WAWA and back, right behind the Valvoline Store, and my car was ready. Thanks...

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Friendly and Quick

Friendly and Quick

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very friendly and personable manager and staff, also very honest and informative. I felt like they did what was truly best for ...

very friendly and personable manager and staff, also very honest and informative. I felt like they did what was truly best for us.

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The crew is always extremely customer oriented. If there was a way for you to prevent the high turnover, it would help. However ...

The crew is always extremely customer oriented. If there was a way for you to prevent the high turnover, it would help. However, even though I rarely see the same faces (this time was an exception bc I had seen two of the employees previously), I am always treated well.

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The gentlemen that helped me was extremely friendly, knowledgeable, and not pushy. I wanted new wipers, but wanted to wait and h ...

The gentlemen that helped me was extremely friendly, knowledgeable, and not pushy. I wanted new wipers, but wanted to wait and he didn’t pressure me into buying them.

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The staff was amazing, they literally got me in and out within 10 minutes!!!!

The staff was amazing, they literally got me in and out within 10 minutes!!!!

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Georgia was very professional and always had a smile. Had never been to a fast service like this and was very pleased at the spe ...

Georgia was very professional and always had a smile. Had never been to a fast service like this and was very pleased at the speed.

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The staff show a lot of teamwork. They are friendly and efficient.

The staff show a lot of teamwork. They are friendly and efficient.

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The manager Nathaniel at oviedo location was awesome and his crew. I was in and out within 10 mins. Great service and customer s ...

The manager Nathaniel at oviedo location was awesome and his crew. I was in and out within 10 mins. Great service and customer service at its best.

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The staff was professional & friendly. I forgot my $10.00 coupon at home, so I also contacted CS via email, they quickly respond ...

The staff was professional & friendly. I forgot my $10.00 coupon at home, so I also contacted CS via email, they quickly responded and stated they would send a check within 8-10 working days. Extremely happy!

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I visited once before and was charged $19.99 so came back with coupon and was charged $35. I was astonished...had I been told be ...

I visited once before and was charged $19.99 so came back with coupon and was charged $35. I was astonished...had I been told before hand I would have left and had it done elsewhere. There are many other quick places I can go for much less. I feel I was cheated.

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Georgia was great at dealing with our issue.

Georgia was great at dealing with our issue.

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The staff was very friendly. Female staff (Georgia? If I remember correctly) was very helpful and explained everything well.

The staff was very friendly. Female staff (Georgia? If I remember correctly) was very helpful and explained everything well.

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It was a super busy location and had ( If I remember correctly) 2 cars waiting per bay. This does not reflect the over all servi ...

It was a super busy location and had ( If I remember correctly) 2 cars waiting per bay. This does not reflect the over all service I had, which was great service. However, I’m not from around that part of town. But, that’s not to say I wouldn’t go back again.

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The service was friendly, informed, and prompt.

The service was friendly, informed, and prompt.

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Very expensive and the staff was not professional at all.

Very expensive and the staff was not professional at all.

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Convient easy and quick! It was second time there - first time I was impressed with the efficiency. I appreciated them showing ...

Convient easy and quick! It was second time there - first time I was impressed with the efficiency. I appreciated them showing me filters that needed to be changed and the confidence that they were being replaced with brand new ones. I also appreciate the coupons. The price is a bit higher than dealership but the ease and convienience along with coupon makes it totally worth it!

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For all the reasons you already mentioned.

For all the reasons you already mentioned.

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There was no wait.Oil Change took only 15 mins while I waited inside vehicle.Staff was courteous.

There was no wait.Oil Change took only 15 mins while I waited inside vehicle.Staff was courteous.

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The service providers were great.

The service providers were great.

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Thomas, the mechanic who assisted me, was so polite and friendly. He explained everything at each step along the way, and told m ...

Thomas, the mechanic who assisted me, was so polite and friendly. He explained everything at each step along the way, and told me of upcoming things to expect in the next year or so as far as vehicle maintenance is concerned. Love coming here, thank you!

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Staff was very friendly and knowledgeable about items they suggested.

Staff was very friendly and knowledgeable about items they suggested.

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I have to ask for the service rep to check the air in the spare and then half the time they forget to do it anyway.

I have to ask for the service rep to check the air in the spare and then half the time they forget to do it anyway.

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I was in a position that I had to get an oil change. My first 2 options were not available. The cost was DOUBLE what I normally ...

I was in a position that I had to get an oil change. My first 2 options were not available. The cost was DOUBLE what I normally pay with LESS service on the truck. If I didn’t have to change I would have left the store.

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I truly appreciate the clean and prompt work without the pressured sales tactics

I truly appreciate the clean and prompt work without the pressured sales tactics

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Great customer service and friendly

Great customer service and friendly

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Prompt and courteous staff, high quality product.

Prompt and courteous staff, high quality product.

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The guys were friendly and they took the time to address the concerns I had with my car.

The guys were friendly and they took the time to address the concerns I had with my car.

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Your employees Georgia and Adrian were very pleasant and effective. They were done very quickly.

Your employees Georgia and Adrian were very pleasant and effective. They were done very quickly.

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Fabulous staff, very courteous and professional!

Fabulous staff, very courteous and professional!

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They were yelling too loud. At times right next to my opened window. This was in the oviedo store .

They were yelling too loud. At times right next to my opened window. This was in the oviedo store .

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You guys do a great job

You guys do a great job

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They went above and beyond and helped with a car issue i had and saved me money.

They went above and beyond and helped with a car issue i had and saved me money.

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The staff is always professional and courteous, the service is reasonable priced with coupon, and I like not having to get out o ...

The staff is always professional and courteous, the service is reasonable priced with coupon, and I like not having to get out of my car to get the oil changed, a nice convenience.

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very professional and to the point. liked the attitude very much

very professional and to the point. liked the attitude very much

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I had taken my company car to Valvoline a few weeks ago. I returned yesterday with my son's car. I was greeted by a sweet girl ...

I had taken my company car to Valvoline a few weeks ago. I returned yesterday with my son's car. I was greeted by a sweet girl named Georgia who guided me in immediately. Imagine my surprise when Thomas recognized me from my previous service! I was really made to feel special. A higher oil was recommended for my son's car. I didn't feel pressured to buy it but I did because I trust Thomas' expertise. I was in and out in no time. Outstanding employees!!!!

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The staff was extremely friendly and helpful. I didn't feel pressured into buying anything or adding any services other than tha ...

The staff was extremely friendly and helpful. I didn't feel pressured into buying anything or adding any services other than that I went there for.

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Nathaniel was very nice made me laugh. They yelled a lot and made it fun! I got complemented on my clothes and and got a lot mor ...

Nathaniel was very nice made me laugh. They yelled a lot and made it fun! I got complemented on my clothes and and got a lot more information I needed to know about my car! They are awesome gentleman and I will be coming back again and again! :)

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The guys were friendly and it didn't take long to get the oil changed. I enjoyed the $14.92 discount, too!

The guys were friendly and it didn't take long to get the oil changed. I enjoyed the $14.92 discount, too!

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Friendly, knowledgeable people that do the work quickly and for a reasonable price.

Friendly, knowledgeable people that do the work quickly and for a reasonable price.

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Did not have to wait any time for my service, my service was done correctly & quickly, and was able to afford it with the specia ...

Did not have to wait any time for my service, my service was done correctly & quickly, and was able to afford it with the special for the weekend without any issue.

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Service was as quick as possible given the line in front of me. The young man serving me had a problem with the oil gun, it stu ...

Service was as quick as possible given the line in front of me. The young man serving me had a problem with the oil gun, it stuck. As a result oil squirted onto my windshield. He was instantly sorry for the mistake and tried as best he could to fix the problem. The real problem was the fact that the shop had no cleaner to cut the grease with. I am not upset and will use the shop again. Hopefully they will have some dish soap on hand!

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Everyone was very friendlyand knowledgeable with their job

Everyone was very friendlyand knowledgeable with their job

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the manager nathanael quiles went above and beyong to help me with my car .great customer service and all of the staff members w ...

the manager nathanael quiles went above and beyong to help me with my car .great customer service and all of the staff members were very nice.service was quick.I don't even leave in this area but i think i will drive the extra miles just to get service from them again .they were very professional

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The amount of waiting I had to do outside was in excess of 45 mins. Once I was in the bay, it took another 20 mins for a total ...

The amount of waiting I had to do outside was in excess of 45 mins. Once I was in the bay, it took another 20 mins for a total of over an hour time for supposed quick oil change.

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90$REALLY not your fault dollar only worth s nickel

90$REALLY not your fault dollar only worth s nickel

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All of the staff was very personable. I had the opportunity to speak with Thomas, Craig, Michael and the manager Nathanael and ...

All of the staff was very personable. I had the opportunity to speak with Thomas, Craig, Michael and the manager Nathanael and really had great conversation with Thomas and Craig. I have never had such a pleasurable experience at an oil change facility. I will absolutely bring my son's vehicle here as soon as possible. I really enjoyed this experience.

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Manager was very nice and informative about everything they were going to do and what was recommended

Manager was very nice and informative about everything they were going to do and what was recommended

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The service provided was a simple oil change. But my indicator light is still showing service required. It's a matter of attenti ...

The service provided was a simple oil change. But my indicator light is still showing service required. It's a matter of attention to detail from the company itself not the CSR at this particular location.

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Very good service and the most important fast and reliable

Very good service and the most important fast and reliable

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Quick and to the point. Didn't try to sell anything

Quick and to the point. Didn't try to sell anything

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Service was professional and quick once I got in the service bay. Techs were friendly.

Service was professional and quick once I got in the service bay. Techs were friendly.

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The mechanics were very open with me and very friendly. They were very knowledgeable and thoroughly explained different things t ...

The mechanics were very open with me and very friendly. They were very knowledgeable and thoroughly explained different things to me. They had great recommendations and suggestions.

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Great Job!

Great Job!

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Quick, easy and hassle free

Quick, easy and hassle free

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Me explicaron con detalles todo el proceso. Muy buen servicio y rapido. Excelente equipo de trabajo.

Me explicaron con detalles todo el proceso. Muy buen servicio y rapido. Excelente equipo de trabajo.

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Quick service, very friendly staff.

Quick service, very friendly staff.

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From the time I pulled into the bay, the fellows were courteous, friendly and knowledgeable. Nathaniel, I believe was the manag ...

From the time I pulled into the bay, the fellows were courteous, friendly and knowledgeable. Nathaniel, I believe was the manager and was most helpful with the type of oil my car should take. He did recommend other services, which I declined but I did not feel pressured. I love going to the place in Oviedo, they always get me in and out.

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I was seen right away, and they explained what they needed to do before doing it. They were thorough and very professional.

I was seen right away, and they explained what they needed to do before doing it. They were thorough and very professional.

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Service person was friendly Service was quickPrice reasonableAppreciated info on one tire being low and topping off of fluid lev ...

Service person was friendly Service was quickPrice reasonableAppreciated info on one tire being low and topping off of fluid levels

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Arrive just 10 minutes before closing. But crew was upbeat. Positive. Did a great job. Friendly professional service.

Arrive just 10 minutes before closing. But crew was upbeat. Positive. Did a great job. Friendly professional service.

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Easy and efficient great place to get oil changed quick and easy

Easy and efficient great place to get oil changed quick and easy

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Whoever was managing at that location was one of the most professional, and polite in my experience at Valvoline. I went around ...

Whoever was managing at that location was one of the most professional, and polite in my experience at Valvoline. I went around 4:30pm on 7/25.

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I appreciate the quick service and being able to drive through without an appointment. My only question was why I need another o ...

I appreciate the quick service and being able to drive through without an appointment. My only question was why I need another oil change in 3000 miles when the dealership says 5000?

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The team was knowledgeable and move fast! Georgia was excellent and deserve special recognition!!!!

The team was knowledgeable and move fast! Georgia was excellent and deserve special recognition!!!!

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Fast and. Courteous. A little pricey....

Fast and. Courteous. A little pricey....

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Good service, explaining everything making everything clear and no pressure...very quick too.

Good service, explaining everything making everything clear and no pressure...very quick too.

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We are always geri satisfied when visiting. We also have had out of town visitors stop by and have always been treated great by ...

We are always geri satisfied when visiting. We also have had out of town visitors stop by and have always been treated great by the staff.

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The crew was courteous and professional true, they were also super friendly and appeared happy in their roles. A small complime ...

The crew was courteous and professional true, they were also super friendly and appeared happy in their roles. A small compliment or sharing a similar like went a long way toward making me comfortable with the staff. Great job!

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Quick, comprehensive, decent price.

Quick, comprehensive, decent price.

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Staff was excellent - I just think the price of the service is too high... I needed the transmission service and even with the ...

Staff was excellent - I just think the price of the service is too high... I needed the transmission service and even with the discount - $150 for this service is too expensive.

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Last time I was there I had terrible customer service and quite a long wait. I decided to give this location one more try and wa ...

Last time I was there I had terrible customer service and quite a long wait. I decided to give this location one more try and was completely surprised. Every member of the staff was very courteous and attentive. Much better experience this time. Thanks

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Quick. Thorough. Showed me my oil level and checked my lights.

Quick. Thorough. Showed me my oil level and checked my lights.

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I was highly satisfied

I was highly satisfied

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Did not go through the usual check points of wipers, brakes, lights etc. I saw the tech just check off on computer but not go th ...

Did not go through the usual check points of wipers, brakes, lights etc. I saw the tech just check off on computer but not go through the actual quality check.

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The wait for an express service center was excessive. Not only did I have to wait over 30 minutes prior to entering the center, ...

The wait for an express service center was excessive. Not only did I have to wait over 30 minutes prior to entering the center, Once I was in the bay, it was another almost 30 minutes. I usually receive quick and efficient service but this visit technicians were flustered, overwhelmed with volume of customers and not nearly as sharp.

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We trust this brand and we've been using it since long time

We trust this brand and we've been using it since long time

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Service was quick and efficient!

Service was quick and efficient!

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Everybody there seemed happy and really nice to chat with

Everybody there seemed happy and really nice to chat with

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THEY DID A GOOD JOB FAST

THEY DID A GOOD JOB FAST

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I had to remind them to check my oil filter so they would change it out.I did not see him check all my fluids or tires.

I had to remind them to check my oil filter so they would change it out.I did not see him check all my fluids or tires.

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$20 add on for filter.

$20 add on for filter.

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Great and friendly staff.

Great and friendly staff.

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Prices have gone up by 50% since last year

Prices have gone up by 50% since last year

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I've been going to this Valvoline Express for awhile now & with the recent WaWa opening next door, I've seen how much busier th ...

I've been going to this Valvoline Express for awhile now & with the recent WaWa opening next door, I've seen how much busier this location has gotten . I've always had excellent service. They always seem very happy, considering how hot it is . I will definitely recommend this location .

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Very fast really nice took care of my car. Micah Jose, hammed all great will be taking my car there again

Very fast really nice took care of my car. Micah Jose, hammed all great will be taking my car there again

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I have always gone to this location and my service has been top notch EVERY time!!

I have always gone to this location and my service has been top notch EVERY time!!

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Tech person changed by air conditioning filter. I never even knew I had one, let alone change it sometimes.

Tech person changed by air conditioning filter. I never even knew I had one, let alone change it sometimes.

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quick and easy

quick and easy

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Staff is always courteous & friendly. They know my car & take good care of it.

Staff is always courteous & friendly. They know my car & take good care of it.

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Friendly knowledgeable hard working people.

Friendly knowledgeable hard working people.

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The boys were all very helpful and highly knowledgeable. They knew exactly what was wrong with the problem I had been having and ...

The boys were all very helpful and highly knowledgeable. They knew exactly what was wrong with the problem I had been having and fixed it immediately. I was in and out in under 20 minutes.

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The tech tried to sell me an air filter that did not appear to need replacing.Also tried to talk me out of having my tires rotat ...

The tech tried to sell me an air filter that did not appear to need replacing.Also tried to talk me out of having my tires rotated when I told him I was going to trade my car in the near future.Did not think that was his concern .May try a different location next time.

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This was the first time I have not been pressured to buy other services. That's why I avoided going to Valvoline for several mon ...

This was the first time I have not been pressured to buy other services. That's why I avoided going to Valvoline for several months because as a female, I'm usually pushed to buy extra services my car doesn't need. I know a lot about cars and I know when someone is trying to fool me. But not this time, so that was great!

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I like that I see the same guys there, indicating to me a lower turnover rate. The service is friendly, quick & not high pressur ...

I like that I see the same guys there, indicating to me a lower turnover rate. The service is friendly, quick & not high pressure.

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The managers are always accommodating. Thank you so much. Betty Martin

The managers are always accommodating. Thank you so much. Betty Martin

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Knowledgeable and courteous staff.

Knowledgeable and courteous staff.

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I have taken both of my vehicles to this station, a 2007 Nissan Frontier and a 2008 BMW. They knew exactly how to handle each ve ...

I have taken both of my vehicles to this station, a 2007 Nissan Frontier and a 2008 BMW. They knew exactly how to handle each vehicle with no issues. I was very impressed.

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In the past at this location I feel like the service was very poor and the management was very rude and pushy. In my past few vi ...

In the past at this location I feel like the service was very poor and the management was very rude and pushy. In my past few visits in the recent years I have found that service is much better and no pushiness at all. I was particularly satisfied with Muhammed (not sure of the exact spelling).

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Have always had good service, been there many times.

Have always had good service, been there many times.

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friendly-knowledge-precise-informative.

friendly-knowledge-precise-informative.

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Accurately

Accurately

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Only one of the four service man knew what they were doing. Over a 45 minute wait, only one other car was being serviced at the ...

Only one of the four service man knew what they were doing. Over a 45 minute wait, only one other car was being serviced at the time

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Came in for a (Full Synthetic) oil change, was able to get in quickly and the service only took about ten minutes from start to ...

Came in for a (Full Synthetic) oil change, was able to get in quickly and the service only took about ten minutes from start to finish. Courteous staff made me aware of service recommendations and got me back on the road quickly.

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asked to check my R front tire air. and fill washer fluid. person I started with had someone else come over to finish. NO blinke ...

asked to check my R front tire air. and fill washer fluid. person I started with had someone else come over to finish. NO blinker check, tail light check, high beam check, NO air filter check, had to re ask to check tires after he said good bye. I talked to my husband on the phone twice and he asked why was I was still there.

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Quick, easy, friendly and reasonably priced.

Quick, easy, friendly and reasonably priced.

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The manager and employees were both very friendly and did the job quickly. When I needed a new air filter, the manager gave me a ...

The manager and employees were both very friendly and did the job quickly. When I needed a new air filter, the manager gave me a discount so it wouldn't be too expensive for me. I don't think I would have gotten the air filter if it wasn't for that discount. I am highly satisfied with the service!

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They are quick, efficient and professional!

They are quick, efficient and professional!

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Courteous and quick service without being pressured for additional purchases.

Courteous and quick service without being pressured for additional purchases.

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The Stagg was thorough and showed me the levels of fluids. Offered suggestions.

The Stagg was thorough and showed me the levels of fluids. Offered suggestions.

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The manager was so helpful, and it was obvious he loves his job.

The manager was so helpful, and it was obvious he loves his job.

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The staff was very professional and very quick. It was close to closing time and welcomed me to get my fluids changed regardles ...

The staff was very professional and very quick. It was close to closing time and welcomed me to get my fluids changed regardless. Justin assisted me the entire time and kept me informed on the progress and the importance of getting fluids changed regularly. Justin also informed me of other services that are provided at Valvoline which I am more inclined to get done at this store solely based on the quality of work performed and the competitive pricing.

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There were two other cars getting oil changes at the same time, which I feel took some attention away from me and increased the ...

There were two other cars getting oil changes at the same time, which I feel took some attention away from me and increased the time it took to do the job. Given that this is Florida, it was quite hot without the AC running. It would be nice if the facility had some kind of cooling system. Also, I feel that the staff are instructed to try and sell me items that I don't need, and this is a bit annoying, although I've come to expect it.

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I originally visited the location on Mitchell Hammock road to find that they did not have internet service. The tech said due to ...

I originally visited the location on Mitchell Hammock road to find that they did not have internet service. The tech said due to the fact that they must do everything by hand the oil change would take 30-45 minutes. We chose to drive to this location instead. Got right in. Staff was friendly. The oil change seemed to take a while longer than normal due to some issues below. Overall however I was satisfied with my visit to this location. It was out of our way but the technician was friendly and knowledgeable. My tire pressure and air filters were not checked while I was there.

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Even when with a coupon the oil change was more expensive than I am used to paying

Even when with a coupon the oil change was more expensive than I am used to paying

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I always am completely satisfied with the service here in tusculla brach, every one is so nice and I'm in and out within 15 min ...

I always am completely satisfied with the service here in tusculla brach, every one is so nice and I'm in and out within 15 min !!! Would not change a thing !!

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The team was efficient in their work while keeping me informed of what was going during both the engine oil change and the trans ...

The team was efficient in their work while keeping me informed of what was going during both the engine oil change and the transmission oil change as well.

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Excellent!!!

Excellent!!!

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Quick, courteous, the tech was engaging in conversation. As pleasant as getting an oil change could be.

Quick, courteous, the tech was engaging in conversation. As pleasant as getting an oil change could be.

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Quick and good customer service

Quick and good customer service

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Very convenient , nice staff

Very convenient , nice staff

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The two gentleman that assissted me were helpful. I was even offered a serice I know I will need soon, but glad to see them reco ...

The two gentleman that assissted me were helpful. I was even offered a serice I know I will need soon, but glad to see them recommend it.

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Everyone was very friendly and professional. Every person I spoke with was very knowledgable and polite I have been there before ...

Everyone was very friendly and professional. Every person I spoke with was very knowledgable and polite I have been there before for oil changes and will continue to.

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Quick service, and easy to get done without much effort from the buyer other then waiting in the car.

Quick service, and easy to get done without much effort from the buyer other then waiting in the car.

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I ask if they ck the tire pres if was an light on the y say yes tire pres was at 35 PD .but the light Steel on the mnf recomend ...

I ask if they ck the tire pres if was an light on the y say yes tire pres was at 35 PD .but the light Steel on the mnf recomend only 30

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Fast and courteous service.

Fast and courteous service.

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Every employee was professional and very helpful with my car.

Every employee was professional and very helpful with my car.

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They we're very friendly and very knowledgeable I would highly recommend this Valvoline store

They we're very friendly and very knowledgeable I would highly recommend this Valvoline store

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Nathanael was very nice and helpful

Nathanael was very nice and helpful

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Harrison was very thorough and clear with his recommendations. I switched from the standard oil to the MaxLife as a result.

Harrison was very thorough and clear with his recommendations. I switched from the standard oil to the MaxLife as a result.

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They were quick, courteous, full of information and listen to my questions.

They were quick, courteous, full of information and listen to my questions.

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Staff was great!!

Staff was great!!

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The staff is always professional and communicates with me while I am there. I was told when I pulled up the wait would be about ...

The staff is always professional and communicates with me while I am there. I was told when I pulled up the wait would be about 15-20 minutes because the vehicle in fronnt of me had just pulled in and all bays were active.

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Staff was very nice and friendly. I was in and out in a timely fashion, didn't have to wait for anything.

Staff was very nice and friendly. I was in and out in a timely fashion, didn't have to wait for anything.

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My husband and I have been to this location (Oviedo) many times and the employees are always professional and courteous. We will ...

My husband and I have been to this location (Oviedo) many times and the employees are always professional and courteous. We will be back for sure!

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Staff was friendly

Staff was friendly

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I was in and out in 7minutes!

I was in and out in 7minutes!

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The workers were very nice, and the manager was merely reading the script in order to charge for extra services that weren't req ...

The workers were very nice, and the manager was merely reading the script in order to charge for extra services that weren't required. He didn't push the product too much on to me after I explained I had a mechanic that already serviced my vehicle. It wasn't his fault he had to read a script to upsell, he's required to do so.

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I am dissatisfied with your policy of only providing receipts by mail. This policy requires me to- access my email- print out m ...

I am dissatisfied with your policy of only providing receipts by mail. This policy requires me to- access my email- print out my receipt, using MY printer, MY paper, and MY ink. With the price you charge for your services, the cost of providing me with a hardcopy of my receipt is negligible. But by not doing so, you are passing the costs on to me, and fattening your profits over thousands of customers. I find this extremely cheap and selfish on your part; and therefore despicable.

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The staff is knowledgeable & friendly. I don't have to get out of my car. It's fast.

The staff is knowledgeable & friendly. I don't have to get out of my car. It's fast.

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The person who did the paperwork was friendly and explained everything VERY well. The person who helped me change my service mes ...

The person who did the paperwork was friendly and explained everything VERY well. The person who helped me change my service message in my car refused to quit until he got it right. I love that. This a great service place. I love these guys. (No, I am not a relative. Just live in Oviedo.)

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I am a repeat customer at this location. Your employees are efficient and courteous. My service was completed in a very timely m ...

I am a repeat customer at this location. Your employees are efficient and courteous. My service was completed in a very timely manner. The young men who worked on my car noticed that I had a son in the Marines (by the sticker on my car) and made sure to tell me to thank him for his service to this country.

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I was very satisfied. I must have read some of these questions wrong.

I was very satisfied. I must have read some of these questions wrong.

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There was no waiting. The service was quick and professional. The work space was clean. The workers were friendly and polite.

There was no waiting. The service was quick and professional. The work space was clean. The workers were friendly and polite.

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Nathanael was very welcomeing and nice. He told me all of the things my car needed and he didn't pressure me into buying anythi ...

Nathanael was very welcomeing and nice. He told me all of the things my car needed and he didn't pressure me into buying anything extra just gave me General options and opinions on what I should do for my vehicle. I had a very pleasant visit and the other German were very Nice as well

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Friendly and knowledgeable staff. The manager is very customer oriented!

Friendly and knowledgeable staff. The manager is very customer oriented!

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Great service

Great service

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The cost for an oil change is insane even with a coupon. I guess I pay for the convenience.

The cost for an oil change is insane even with a coupon. I guess I pay for the convenience.

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The prices keep going up for the same service. $40 for an oil change is ridiculous.

The prices keep going up for the same service. $40 for an oil change is ridiculous.

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I've been a regular customer for years and I liked the prompt service, the lack of pressure to buy other things like air filters ...

I've been a regular customer for years and I liked the prompt service, the lack of pressure to buy other things like air filters, and the coupons their email you.

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It was quick and easy to get what I needed and move one with my day! They answered my questions and were very helpful.

It was quick and easy to get what I needed and move one with my day! They answered my questions and were very helpful.

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Knowledgeable and efficient

Knowledgeable and efficient

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overall satisfied with price and service

overall satisfied with price and service

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I was directed into the service bay immediately upon arriving. My vehicle was serviced quickly and efficiently. The service pers ...

I was directed into the service bay immediately upon arriving. My vehicle was serviced quickly and efficiently. The service personnel were friendly and knowledgeable.

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Good value. Nice people

Good value. Nice people

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Ive been getting my oil changes with valvoline for about 2 years now and have experienced true customer service.

Ive been getting my oil changes with valvoline for about 2 years now and have experienced true customer service.

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Great and professional staff. Get 'er done and go.

Great and professional staff. Get 'er done and go.

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The pricing was more than I expected.

The pricing was more than I expected.

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Excellent customer service specifically from Nathanael, Harrison, Jose and Micah. All employees are super helpful and friendly. ...

Excellent customer service specifically from Nathanael, Harrison, Jose and Micah. All employees are super helpful and friendly. They went above and beyond to meet my vehicles needs. 10/10 BEST PLACE EVERRRRRRRRR

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Staff was very nice and did a great job and recommended air filter changes by being informative and not pushing for additional s ...

Staff was very nice and did a great job and recommended air filter changes by being informative and not pushing for additional sales.

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I am ALWAYS highly satisfied with this Valvoline Instant Oil Change location. It is the ONLY place I will take any of my vehicle ...

I am ALWAYS highly satisfied with this Valvoline Instant Oil Change location. It is the ONLY place I will take any of my vehicles for an oil change (or for any other services that can be provided here). There are a few different reasons as to why this is: the customer service is always EXCELLENT (very courteous and informative and NEVER makes me feel pressured to purchase additional services), I rarely ever have to wait to pull my vehicle into the bay, I don't think I have ever been there longer than 30 minutes while having my car serviced, and the services performed are always of high quality and long lasting. The main thing is the customer service, though. No matter who it is that I deal with, they are always happy and enjoyable to deal with. Can't say enough good things about this location! YOU GUYS ARE THE BEST!!!!

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The $20.00 saving coupon was a big incentive to come back.The guys were quick and efficient

The $20.00 saving coupon was a big incentive to come back.The guys were quick and efficient

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Need more service personnel to help high volume of customers! Workers always swamped since Wawa moved in and there were only 3 p ...

Need more service personnel to help high volume of customers! Workers always swamped since Wawa moved in and there were only 3 people working. There was an extra space for cars not being utilized to handle high volume at this Valvoline. also need mechanic at this location. Service personnel could not sell me parts because there was no mechanic to install air filter!

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The service men were fun yet professional.

The service men were fun yet professional.

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Good service at a fair price performed by very knowledgeable staff

Good service at a fair price performed by very knowledgeable staff

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Once my car was in the center things went quickly and smoothly

Once my car was in the center things went quickly and smoothly

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I get in quickly, service is done quickly, techs don't try to oversell anything,and they do a great job and are friendly resulti ...

I get in quickly, service is done quickly, techs don't try to oversell anything,and they do a great job and are friendly resulting in a satisfying experience.It is my go to place and my husband and son use it too.

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There was oil left on the front of my vehicle.

There was oil left on the front of my vehicle.

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I was satisfied because I did not have to wait at all and I have excellent service.

I was satisfied because I did not have to wait at all and I have excellent service.

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These guys were knowledgeable and very friendly.

These guys were knowledgeable and very friendly.

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I was dissatisfied with my visit because they could not do a tire rotation on my truck, this has nothing to do on the employees ...

I was dissatisfied with my visit because they could not do a tire rotation on my truck, this has nothing to do on the employees more with Valvoline not getting them replacemt parts for their jacks

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There was an issue with the vehicle warranty/fleet service account that was not the fault of the Valvoline employees. Still they ...

There was an issue with the vehicle warranty/fleet service account that was not the fault of the Valvoline employees. Still they made a significant effort to resolve the issue and get the account straightened out. Above and beyond.

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Because the service is really good and the time that you save is great

Because the service is really good and the time that you save is great

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Service was quick friendly professional

Service was quick friendly professional

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Polite employees. Weren't pushy aboutAdditional service

Polite employees. Weren't pushy aboutAdditional service

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Pressure to purchase services that were outside the manufacturer's recommendations; e.g., changing transmission fluid at this ti ...

Pressure to purchase services that were outside the manufacturer's recommendations; e.g., changing transmission fluid at this time.

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