RECENT REVIEWS
Ivan J.
4/10/2026
1.0 out of 5.0
I’ve had my oil changed at this location multiple times for both my work truck and my wife’s personal vehicle, and up until now, the service has consistently been great.
That said, today completely changed my view. I pulled up at 6:45 PM, well within posted business hours, and one of the technicians looked at his watch and started shaking his head in disbelief that a customer showed up at that time.
As a business owner myself, that kind of attitude is unacceptable. Customers are the reason any of us have jobs...they’re the ones who ultimately sign our checks.
If your team doesn’t want to take vehicles close to closing time, then your hours need to reflect that. But as long as you’re open, customers should be treated with professionalism and respect, not made to feel like an inconvenience.
It’s unfortunate because this location has done good work for me in the past, but based on this experience, I won’t be returning.
Valvoline Instant Oil Change
Hi Ivan. I’m sorry to hear we let you down. We'd like the chance to hear more about your experience to better address your concerns. If you'd like to share further, email your VIN and the store location GQ0018 to CCsocial@valvoline.com.
-Lynn
VIOC Social Media Team
Jenna M.
4/4/2026
5.0 out of 5.0
One of the guys there told me why I may have been having issues with my engine coils. Without me realizing, I needed to change out my radiator fluids, because it was causing problems, and leaking onto my air filter even. So they not only changed out the air filter for me and did the radiator fluids, they also gave me coupons to make it a little more affordable. Car care can be expensive, but not at Valvoline. And the guys and gal at Winter Garden are great! 😃
Valvoline Instant Oil Change
Thanks for the 5 stars! We're glad you trusted our store on 12890 West Colonial Drive with your oil change service. Your review keeps our engines—and yours—running smoothly.
2006 H.
4/3/2026
5.0 out of 5.0
These people are on the ball. Fast and efficient.
Valvoline Instant Oil Change
Thanks for the 5 stars! We're glad you trusted our store on 12890 West Colonial Drive with your oil change service. Your review keeps our enginesand yoursrunning smoothly.
