RECENT REVIEWS
Sam T.
11/8/2026
5.0 out of 5.0
I’m honestly so impressed and pleased with my visit to Valvoline on Saturday (11/7). There was a tiny bit of a wait and Nathan made sure to let all the cars know and continued to update us and let us know the next step. He kept his team organized and on top of things. He helped when they needed help and seemed to be a great manager. Of course, he was great to the customers as well. He really went thoroughly through everything that was supposed to be checked off the list and you can tell he genuinely enjoys his job. I also want to shout out the team that was there, they were super short staffed and all had great attitudes. It was refreshing to see this at a workplace and as a customer. They took care of my baby (my bronco) perfectly as well. Thank you everyone!!!!
Valvoline Instant Oil Change
Thank you for the amazing rating! We appreciate you choosing our store on 5520 Bethelview Rd for fast, friendly oil change service. We look forward to seeing you down the road.
Christy D.
11/5/2026
5.0 out of 5.0
I have to give a huge thank you to Valvoline!! Yesterday I was at the Kroger and it was pouring rain and my car wouldn’t start. I thought I had a dead battery and I asked everyone that I saw if they possibly had jumper cables. I walked to the Kroger gas station and still no luck.
I walked over to Valvoline and they were absolutely amazing. The guy walked in the pouring rain with me over to my car to help me out. Thankfully, he saw immediately that it wasn’t a dead battery, and my cables were loose.
I was able to get the car to start and he told me to drive it over and he would tighten the cables for me. Then he checked all the fluids in the car and topped those off.
All of the guys there were so kind. Thank you all so much!
Valvoline Instant Oil Change
Thanks for the 5 stars! We're proud to help drivers at our store on 5520 Bethelview Rd stay on top of oil changes and vehicle maintenance. It means a lot to our team.
Jerome S.
11/1/2026
1.0 out of 5.0
Did not check any of the items they checked off on invoice. Been going there for years looking for a new oil service next time.
Valvoline Instant Oil Change
Hi, Jerome. Thank you for reaching out. My name is Jamie, and I work for the VIOC Social Media team. I'm sorry to hear about your recent visit to this location; I understand how frustrating this must have been. We would love to discuss this further, email the Social Team at CCSocial@Valvoline.com, be sure to include your VIN and phone number so we can pull your service history and pinpoint your review!
