Oil Change Camp Jackson Road

Before rotating my tires they informed me that my tires were starting to dry rot and that I needed new ones. I was grateful sinc ...

Before rotating my tires they informed me that my tires were starting to dry rot and that I needed new ones. I was grateful since I was planning a trip out of town. Great team!

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Awesome Customer Service!!!

Awesome Customer Service!!!

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The employees were very friendly and courteous! Service did not take long

The employees were very friendly and courteous! Service did not take long

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Very smooth process. My husband always handles this but had to work so I brought in the car not knowing what to expect and the t ...

Very smooth process. My husband always handles this but had to work so I brought in the car not knowing what to expect and the technician walked me through the whole process and was very patient with me. I’ll definitely be back.

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The people are always friendly and I usually don't have a long wait.

The people are always friendly and I usually don't have a long wait.

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there's a whole new crew now. don't know everybody yet .but they were nice

there's a whole new crew now. don't know everybody yet .but they were nice

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The employees were very nice

The employees were very nice

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all are great at wat they do love going there.

all are great at wat they do love going there.

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I had left my coupon at home and he showed me how to pull it up on the app

I had left my coupon at home and he showed me how to pull it up on the app

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They did not have a tire pressure gauge for my truck

They did not have a tire pressure gauge for my truck

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staff was very friendly. Worked together great while doing oil change.

staff was very friendly. Worked together great while doing oil change.

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I was highly satisfied cause everything was fast and got out of there at a desent time

I was highly satisfied cause everything was fast and got out of there at a desent time

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The manager Darrick was really friendly and knows what he is doing.

The manager Darrick was really friendly and knows what he is doing.

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Very professional and polite. Informed about any potential maintenance. They are the Doctor for my car. Not only do I get a oil ...

Very professional and polite. Informed about any potential maintenance. They are the Doctor for my car. Not only do I get a oil change but also a Check Up

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THE GUYS KNEW THEIR STUFF

THE GUYS KNEW THEIR STUFF

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Derrick was a kind knowledgeable young man that did not pressure but educated me on car maintenance.

Derrick was a kind knowledgeable young man that did not pressure but educated me on car maintenance.

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Good customer service

Good customer service

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Customer service was really great the manager pacifically helped me with the pricing he was very helpful and learning how to wor ...

Customer service was really great the manager pacifically helped me with the pricing he was very helpful and learning how to work with the application and being able to get coupons to make it affordable for me

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Customer service was really good, didn't hav6to wait too long.

Customer service was really good, didn't hav6to wait too long.

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I had a great experience. While my servicing was being done, employees held a conversation while still keeping me informed on wh ...

I had a great experience. While my servicing was being done, employees held a conversation while still keeping me informed on what’s going on with my vehicle and explaining what I was seeing and why. I was so satisfied that I left and brought back my second vehicle to get serviced.

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The young men were very professional, extremely courteous and polite. I drive through three cities to get to the Valvoline at 12 ...

The young men were very professional, extremely courteous and polite. I drive through three cities to get to the Valvoline at 1215 Camp Jackson Rd in Cahokia, Illinois 62206 Travis Dees, Manager 050027. Thank you for taking care of my car. Appreciate your professionalism . E. J. Hurt

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On every visit to Valvoline, customer service is great and the workers are pleasant and professional.

On every visit to Valvoline, customer service is great and the workers are pleasant and professional.

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Very good service

Very good service

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The staff was nice and the service was fast.

The staff was nice and the service was fast.

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Job was done quick and well, but was not asked about getting other services I may have needed.

Job was done quick and well, but was not asked about getting other services I may have needed.

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First, the gentleman was very polite. Second, he explained everything that was being done. He also explained the difference in t ...

First, the gentleman was very polite. Second, he explained everything that was being done. He also explained the difference in the oil packages and allowed me to make a decision. He showed me the filter, so I wasn't just taking his word. After they were done, he appeared to appreciate my business.

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They was very friendly and check my truck over for me and let me know what I needed to do for my next visit with them. Will be b ...

They was very friendly and check my truck over for me and let me know what I needed to do for my next visit with them. Will be back and will send others that way

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Price was too high, never paid this high price

Price was too high, never paid this high price

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They were professional and they consumer performance were very satisfied to me and they were helpful and the guys should get a ...

They were professional and they consumer performance were very satisfied to me and they were helpful and the guys should get a rise .The ones in Cahokia I love they Performance and they curtise

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Product great. Customer service out standing. Trust them with my car. Tell everyone to go there.

Product great. Customer service out standing. Trust them with my car. Tell everyone to go there.

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good friendly service

good friendly service

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The service was excellent

The service was excellent

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The employees were so friendly and helpful.

The employees were so friendly and helpful.

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The crew was professional and the communication skills were great.

The crew was professional and the communication skills were great.

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The guys were all really friendly

The guys were all really friendly

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The men working the Cahokia location were EXTREMELY NICE and made me feel super comfortable and before leaving one of them even ...

The men working the Cahokia location were EXTREMELY NICE and made me feel super comfortable and before leaving one of them even showed me how to operate something on my car that I could never figure out. 5 stars!! Thank you for wonderful people there.

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Returning customer. Great service. Yesterday, many individuals were there, I believe training.

Returning customer. Great service. Yesterday, many individuals were there, I believe training.

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The service I get at Valvoline is consistently superior. The guys are always super friendly, very knowledgeable, and they work e ...

The service I get at Valvoline is consistently superior. The guys are always super friendly, very knowledgeable, and they work efficiently, like a well-oiled machine! It’s very rare to get consistent service like this anywhere, and is why I take the time to take these surveys. A+++

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The young man that I spoke with was very personable and friendly. There was a situation with one of my tires and instead of tr ...

The young man that I spoke with was very personable and friendly. There was a situation with one of my tires and instead of trying to make an additional $25 dollars he put my saftey above money.

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I love Valvoline Instant Oil Change!!! Great Job!!!!

I love Valvoline Instant Oil Change!!! Great Job!!!!

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I ALWAYS RESENT WHEN THEY TRY TO TELL ME I NEED MORE SERVICES WHEN I KNEW I DID NOT DUE TO OTHER SERVICES ELSEWHERE.

I ALWAYS RESENT WHEN THEY TRY TO TELL ME I NEED MORE SERVICES WHEN I KNEW I DID NOT DUE TO OTHER SERVICES ELSEWHERE.

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always receive great service at this location

always receive great service at this location

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I was having a hard time using a Groupon an Greg was able to walk me through the process.

I was having a hard time using a Groupon an Greg was able to walk me through the process.

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As always, the guys got me in and out quickly with the service that I needed.This time - less than 20 minutes start to finish

As always, the guys got me in and out quickly with the service that I needed.This time - less than 20 minutes start to finish

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The guy who waited on me got me in and out of there, he was very pleasant

The guy who waited on me got me in and out of there, he was very pleasant

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Convenient

Convenient

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The attendant was very nice and telling me everything he was doing

The attendant was very nice and telling me everything he was doing

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Very friendly

Very friendly

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They was very helpful got the job did in a timely manner kept me in form what they was doing also checked out thing put air in ...

They was very helpful got the job did in a timely manner kept me in form what they was doing also checked out thing put air in my tires the right amount just very helpful I was very satisfied in the service was awesome just kind did a nice job I never have to really wait they get me in and out with a job well done thank you

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Nice team

Nice team

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They were friendly and fast and professionals. Love them

They were friendly and fast and professionals. Love them

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the people were really nice and kind and my service was done quickly

the people were really nice and kind and my service was done quickly

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Always room for improvement

Always room for improvement

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I guess they were busy or were having problems that day because I waited an hour before I was actually pulled in to be serviced. ...

I guess they were busy or were having problems that day because I waited an hour before I was actually pulled in to be serviced. However,they were very nice and friendly.

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The services men's take time to check out your under hood carefully, and explain any question u ask.

The services men's take time to check out your under hood carefully, and explain any question u ask.

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The staff was great! Extra kudos to Ken. Explains everything along the process. It was pointed out to me that I needed a battery ...

The staff was great! Extra kudos to Ken. Explains everything along the process. It was pointed out to me that I needed a battery (by reading print out) and although I could have purchase elsewhere with a lower price, I choose to have it replaced because I felt Ken was trust worthy. Will definitely return for my next oil change. The other staff members were also great. They were very friendly and professional. Thank you for a great experience!!!

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The customer service is always excellent and their teamwork is phenomenal. This is the only one I will go to because they are so ...

The customer service is always excellent and their teamwork is phenomenal. This is the only one I will go to because they are so consistent

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Theni techs were nice courteous. Explained everything. Worked efficiently.

Theni techs were nice courteous. Explained everything. Worked efficiently.

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The service was fast and professional. They were so nice to me. They also explained what needed to be do and how long it’ll take ...

The service was fast and professional. They were so nice to me. They also explained what needed to be do and how long it’ll take. I appreciate the time they took to explain.

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The techs are always very nice, fast and knowledgeable. However, if I am going to be required to use synthetic oil because of m ...

The techs are always very nice, fast and knowledgeable. However, if I am going to be required to use synthetic oil because of my manufacturer's recommendation, the company making the oil COULD offer a better price. Over a hundred dollars for a simple oil change is outrageous.

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Everyone was great! Thank you!

Everyone was great! Thank you!

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Fast service and they didn’t bother with pushing other services I didn’t want

Fast service and they didn’t bother with pushing other services I didn’t want

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The crew took me right away and finished the service in less than 30 minutes.

The crew took me right away and finished the service in less than 30 minutes.

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the fact that I've been going to you guys for over sixteen years. says a lot of my trust in Valvoline.

the fact that I've been going to you guys for over sixteen years. says a lot of my trust in Valvoline.

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Great customer service, friendly staff, knowledgeable about car issues.

Great customer service, friendly staff, knowledgeable about car issues.

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I loved the service, I Loved that I didn't have to wait, and I loved the friendliness of the staff. I always go to that location ...

I loved the service, I Loved that I didn't have to wait, and I loved the friendliness of the staff. I always go to that location for my oil changes, so they pretty much know me.

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very friendly and courteous employees

very friendly and courteous employees

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Consistently GREAT staff and service

Consistently GREAT staff and service

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I got the service I needed.

I got the service I needed.

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They were fast and checked my tires and much more. They were also very nice and talked with me while I waited.

They were fast and checked my tires and much more. They were also very nice and talked with me while I waited.

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Very knowledgeable courtesy and respectful

Very knowledgeable courtesy and respectful

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The staff is always professoinal and friendly. They tell me what they are doing every step of the visit and recommend things I m ...

The staff is always professoinal and friendly. They tell me what they are doing every step of the visit and recommend things I may need to do and there is no pressure to have it done at Valvoline.

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Quick and efficient. I know what I need now I can work on routine maintenance items.

Quick and efficient. I know what I need now I can work on routine maintenance items.

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I pulled up to Valvoline and got right in and service was great.

I pulled up to Valvoline and got right in and service was great.

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Friendly kind

Friendly kind

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Always room for improvement

Always room for improvement

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The last time I went, I was told that my oil change would be more expensive because of a manufacturer requirement. This time, i ...

The last time I went, I was told that my oil change would be more expensive because of a manufacturer requirement. This time, it went up AGAIN. Twenty dollars more each time I get my oil changed is highway robbery. I understand that a business needs to make money but over a hundred dollars for an OIL CHANGE is outlandish. You can keep your coupon, I won't be returning, I don't care how inconvenient it is to go elsewhere.

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The service technicians were very friendly and professional. They explained everything they were doing and were finished very q ...

The service technicians were very friendly and professional. They explained everything they were doing and were finished very quickly.

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I called the location and received automated confirmation there was only a wait time of 1 minute only to get to the location and ...

I called the location and received automated confirmation there was only a wait time of 1 minute only to get to the location and there was 2 cars waiting ahead of me.

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Customer service was exceptional,

Customer service was exceptional,

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The guys had real good customer service

The guys had real good customer service

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I was blessed with a person that was friendly and knowledgeable. The service to my car was fast and adequate. Thank you.

I was blessed with a person that was friendly and knowledgeable. The service to my car was fast and adequate. Thank you.

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The staff was very friendly and outgoing. They made me feel like FAMILY.

The staff was very friendly and outgoing. They made me feel like FAMILY.

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Employees take time to explain to u whats going on with your vehicle.

Employees take time to explain to u whats going on with your vehicle.

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Good customer service. In the past I have had some problems with staff.

Good customer service. In the past I have had some problems with staff.

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Very good staff & they talk me through everything they did...

Very good staff & they talk me through everything they did...

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They was very friendly and quick and consistent

They was very friendly and quick and consistent

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I'm satisfied by the service

I'm satisfied by the service

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Roger and the team at the cahokia location are fast and friendly

Roger and the team at the cahokia location are fast and friendly

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PEOPLE WERE FRIENDLY AND HELPFUL.

PEOPLE WERE FRIENDLY AND HELPFUL.

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Because they was friendly courtesy and they let me know what was going on with my car and what I need to do the next time I'll c ...

Because they was friendly courtesy and they let me know what was going on with my car and what I need to do the next time I'll come in

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The staff did their job well. They were very friendly went we pulled in the Bay area.

The staff did their job well. They were very friendly went we pulled in the Bay area.

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It was fast service! No wait time and workers was very friendly

It was fast service! No wait time and workers was very friendly

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Workers seemed very knowledgeable and very sufficient.

Workers seemed very knowledgeable and very sufficient.

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The service people were great.

The service people were great.

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I had to wait 20 minutes for my oil change. Plus my 3rd break light was out which they told me but did not offer to replace it

I had to wait 20 minutes for my oil change. Plus my 3rd break light was out which they told me but did not offer to replace it

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Just got the normal good friendly service I always get.

Just got the normal good friendly service I always get.

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Roger and his crew were great

Roger and his crew were great

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Everything was excellent even told me the problems i need to look into. Just a little higher than most places

Everything was excellent even told me the problems i need to look into. Just a little higher than most places

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I am highly satisfied.

I am highly satisfied.

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Friendly guy

Friendly guy

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Very professional, polite, excellent service and they didn't try to push any other services like dobbs always does. VALVOLINE is ...

Very professional, polite, excellent service and they didn't try to push any other services like dobbs always does. VALVOLINE is now my car service center. THANKYOU, JOEL.

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Guy's are always friendly. When they have rude customers I've noticed that they are still polite.

Guy's are always friendly. When they have rude customers I've noticed that they are still polite.

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Fast and freindly

Fast and freindly

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Employees are always nice and very informative

Employees are always nice and very informative

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I just cant name jus one employee there all great and friendly.

I just cant name jus one employee there all great and friendly.

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🙏 thanks

🙏 thanks

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quick service

quick service

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Friendly and courteous

Friendly and courteous

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I needed my oil changed and you did it.

I needed my oil changed and you did it.

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Quick service. In & out. No pressure to buy extras.

Quick service. In & out. No pressure to buy extras.

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Quick friendly service was in and out less than 20 min

Quick friendly service was in and out less than 20 min

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Courtesy of the staff

Courtesy of the staff

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Watching the technicians perform the work in a professional manner was highly satisfying.

Watching the technicians perform the work in a professional manner was highly satisfying.

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Everyone working there is always friendly and very helpful.

Everyone working there is always friendly and very helpful.

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They Were Fast and Friendly. They got me in checked my car gave in some good info i didn't know about. They were awesome !

They Were Fast and Friendly. They got me in checked my car gave in some good info i didn't know about. They were awesome !

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fast service and friendly people

fast service and friendly people

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My serpatine belt still squeals when I first start my car

My serpatine belt still squeals when I first start my car

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This was my first time there and they made me feel like I come there all time. The guys were SUPER FRIENDLY to me and my kids. I ...

This was my first time there and they made me feel like I come there all time. The guys were SUPER FRIENDLY to me and my kids. It was a positive atmosphere. You can tell the guys really enjoyed working with each other.

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I've been go to the same location for over fifteen years. I feel like a friend there.

I've been go to the same location for over fifteen years. I feel like a friend there.

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They were fun to talk to. Talked about sports teased each other about our favorite team. They were very professional about my t ...

They were fun to talk to. Talked about sports teased each other about our favorite team. They were very professional about my truck.

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THEY ALWAYS TRY TO OVERSELL SOME THINGS AND PUSH FOR EXPENSIVE OPTIONS LIKE A RADIATOR FLUSH OR TRANSMISSION FLUSH.

THEY ALWAYS TRY TO OVERSELL SOME THINGS AND PUSH FOR EXPENSIVE OPTIONS LIKE A RADIATOR FLUSH OR TRANSMISSION FLUSH.

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They were very slow

They were very slow

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Over all they were professional

Over all they were professional

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Hreat friendly customer service. Took longer than normal but overall.it was a great experience as always.

Hreat friendly customer service. Took longer than normal but overall.it was a great experience as always.

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Fast and friendly service well informed service, highly recommend this Valvoline.

Fast and friendly service well informed service, highly recommend this Valvoline.

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The service was quick. The staff was nice and they did exactly as I requeested.

The service was quick. The staff was nice and they did exactly as I requeested.

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Wonderful

Wonderful

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No problems or stress, sat in the car. The whole process was maybe 20 min. Guys were nice and friendly

No problems or stress, sat in the car. The whole process was maybe 20 min. Guys were nice and friendly

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In and out

In and out

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Prompted and courteous.

Prompted and courteous.

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Great staff, great knowledge and a great price!! Wonderful experience once again!

Great staff, great knowledge and a great price!! Wonderful experience once again!

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The technician was courteous and did not pressure me to buy anything I did not want. He gave me all of my options upfront and ev ...

The technician was courteous and did not pressure me to buy anything I did not want. He gave me all of my options upfront and even double checked my serpentine belt since I told him I heard some squealing a while back.

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Everything went smooth and service tech was polite and friendly.

Everything went smooth and service tech was polite and friendly.

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No comments

No comments

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The staff was great, the service was great.

The staff was great, the service was great.

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They were friendly and addressed all my questions of concern.

They were friendly and addressed all my questions of concern.

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Nice friendly, professional,service.

Nice friendly, professional,service.

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Friendly staff, great customer service,

Friendly staff, great customer service,

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I learned that you can only top off your oil one time between oil changes for free.

I learned that you can only top off your oil one time between oil changes for free.

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Overcharged very expensive!

Overcharged very expensive!

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with the service provided by the technicians on duty that day. and the fact that I didn't have a long wait.makes me want to com ...

with the service provided by the technicians on duty that day. and the fact that I didn't have a long wait.makes me want to come again.they did there job and I was in and out.

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The guys were very professional and done a great job

The guys were very professional and done a great job

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Quick and easy

Quick and easy

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Great customer service

Great customer service

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The employees are always friendly, courteous, speedy, and informative!

The employees are always friendly, courteous, speedy, and informative!

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I was high satisfied with my visit

I was high satisfied with my visit

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Great service again, Well done!

Great service again, Well done!

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Your email to me at hilvinproperties@yahoo.com addresses me as James and thanked me for bringing in the Dodge Durango. James do ...

Your email to me at hilvinproperties@yahoo.com addresses me as James and thanked me for bringing in the Dodge Durango. James doesn't work here anymore, I just had the oil changed on a Ford Escape, we sold the Durango sometime ago. My name is Matt Garland and my vehicle is a 2015 Ford Escape, Tesson Ferry is my normal location, not Cahokia which is where James lived. I relayed all this information to you already. Please correct your records.

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The staff is friendly and they know what they're doing. I wouldn't go to anyone else for my oil changes.

The staff is friendly and they know what they're doing. I wouldn't go to anyone else for my oil changes.

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No comments

No comments

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Everyone was very nice.

Everyone was very nice.

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I am very satisfied with all valvoline stores ive taken my cars to. No complaints from me 😁

I am very satisfied with all valvoline stores ive taken my cars to. No complaints from me 😁

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He was very informative to me about the cost if you add oil to your engine even though I have had an oil change recently. Real ...

He was very informative to me about the cost if you add oil to your engine even though I have had an oil change recently. Real nice guy.

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Good service. Quick service

Good service. Quick service

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I never feel pressure about taking care of a problem that has been pointed out to me about my car..

I never feel pressure about taking care of a problem that has been pointed out to me about my car..

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time saving

time saving

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Great service

Great service

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friendly

friendly

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Good service

Good service

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The only additional service I was offered was a new air filter, which is definitely needed. He compared my old one to the new on ...

The only additional service I was offered was a new air filter, which is definitely needed. He compared my old one to the new one and explained why I need a new one. The crew also filled my tires up without me asking, which is great since it’s so cold out. Always satisfied with the service I receive here.

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They were prompt and professional

They were prompt and professional

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They were very nice fast and efficient.

They were very nice fast and efficient.

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I had a great experience with u guys I love valvoline instant oil change the prices are reasonable and u all get your customers ...

I had a great experience with u guys I love valvoline instant oil change the prices are reasonable and u all get your customers right.

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I have went there before, and was very satisfied.

I have went there before, and was very satisfied.

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The guys were very nice, i felt comfortable

The guys were very nice, i felt comfortable

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The team there was great and professional.

The team there was great and professional.

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Great customer service

Great customer service

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The employee's were were very professional.

The employee's were were very professional.

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The customer service was excellent, and the technician was very professional. They did not try to get me to buy anything else, t ...

The customer service was excellent, and the technician was very professional. They did not try to get me to buy anything else, they just gave me the service I asked for, answered all my questions, and got me out of there in a timely manner.

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Very courteous and quick

Very courteous and quick

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I appreciate the service I received from this Valvoline. I feel like my car is always in the best hands.

I appreciate the service I received from this Valvoline. I feel like my car is always in the best hands.

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No one highly satisfy me.

No one highly satisfy me.

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Great service

Great service

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politeness and very detailed explain everything

politeness and very detailed explain everything

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Great customer service love Valvoline

Great customer service love Valvoline

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My battery installation was quick and easy. They did all of the work for me, Thank you Valvoline Instant Oil Change Staff, You g ...

My battery installation was quick and easy. They did all of the work for me, Thank you Valvoline Instant Oil Change Staff, You guys are great!

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They were very professional and knowledgeable. Friendly environment.

They were very professional and knowledgeable. Friendly environment.

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They were all very nice and friendly and had all the answer to my questions

They were all very nice and friendly and had all the answer to my questions

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I visit this Valvoline instant oil change site on a regular base. Always am happy with the service people at this site. hours ...

I visit this Valvoline instant oil change site on a regular base. Always am happy with the service people at this site. hours are good. highly satisfied.thank you

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Very friendly manager Mike. No pressure

Very friendly manager Mike. No pressure

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They were very polite they told me every thing they were doing

They were very polite they told me every thing they were doing

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In & out services without the pressure of sales.

In & out services without the pressure of sales.

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Service was great, technician was great.

Service was great, technician was great.

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I like the staff at that store. They are always friendly and work well together.

I like the staff at that store. They are always friendly and work well together.

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I just got my fluids checked .everyone was nice. I've been going to that location for years.

I just got my fluids checked .everyone was nice. I've been going to that location for years.

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I waited longer than usual. Waited at least 15 minutes before entering the bay.

I waited longer than usual. Waited at least 15 minutes before entering the bay.

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The staff was very knowledgeable and friendly.

The staff was very knowledgeable and friendly.

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Fast friendly

Fast friendly

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Fast, efficient and friendly. I use this location on a fairly regular basis.

Fast, efficient and friendly. I use this location on a fairly regular basis.

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The team was nice and friendly. Communication was clear and precise.

The team was nice and friendly. Communication was clear and precise.

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It was fast, they were very pleasant & cost was ok for service

It was fast, they were very pleasant & cost was ok for service

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friendly people not acting like robots

friendly people not acting like robots

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The prices are constantly rising

The prices are constantly rising

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Was fast

Was fast

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I pulled in with raining very hard and they were there right away to guide me in.

I pulled in with raining very hard and they were there right away to guide me in.

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Offered to change a headlight I didn't even know was out. They were very professional.

Offered to change a headlight I didn't even know was out. They were very professional.

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The mechanics were very professional and showed the fluids and tire pressure as they were changing the oil.

The mechanics were very professional and showed the fluids and tire pressure as they were changing the oil.

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The staff was very friendly and helpful

The staff was very friendly and helpful

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The staff is so nice and they let you know you are number one.

The staff is so nice and they let you know you are number one.

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I been going to you guys for years.having said that . I will be going again for service. etc.

I been going to you guys for years.having said that . I will be going again for service. etc.

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The employees at the Camp Jackson location are very cool and know what they're doing, I just trust them under my hood!

The employees at the Camp Jackson location are very cool and know what they're doing, I just trust them under my hood!

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great service,very courteous staff

great service,very courteous staff

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Last time I was there they didn't check my radiator fluid, in my car and my car overheated and was broke down.

Last time I was there they didn't check my radiator fluid, in my car and my car overheated and was broke down.

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Dylan explained everything to me in great detail and he was very nice and polite.

Dylan explained everything to me in great detail and he was very nice and polite.

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They did quick and good work

They did quick and good work

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Good service

Good service

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In and out

In and out

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I thought I was due for a tire rotation and the tech showed me that they had done one on a prior visit. He suggested that I get ...

I thought I was due for a tire rotation and the tech showed me that they had done one on a prior visit. He suggested that I get it on my next visit (which I will).

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Kind of slow but they got the job done in a prospective manner

Kind of slow but they got the job done in a prospective manner

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The visit was just like it is advertised. No waiting, good service, good price.

The visit was just like it is advertised. No waiting, good service, good price.

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Quick, friendly service

Quick, friendly service

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Their Professionalism and Price

Their Professionalism and Price

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Fast and friendly

Fast and friendly

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The associate was.very friendly

The associate was.very friendly

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I've always went to the one in Cahokia for years .just took a chance one day., and I just made it my place to go. the people th ...

I've always went to the one in Cahokia for years .just took a chance one day., and I just made it my place to go. the people there has become like family..I know yo have other stores. . its just been my place to go.

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Because they gave me excellent service

Because they gave me excellent service

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Always friendly staff

Always friendly staff

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It was quick and easy

It was quick and easy

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The staff was friendly and professional. I was in and done quickly. I have used this facility in the past and will continue to u ...

The staff was friendly and professional. I was in and done quickly. I have used this facility in the past and will continue to use them going forward.

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The Professionalism through out my visit was GREAT.

The Professionalism through out my visit was GREAT.

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$40+ is too much to pay for a standard oil change.

$40+ is too much to pay for a standard oil change.

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I was the only customer there during my visit and everyone in the place was very helpful. The whole team works very well toget ...

I was the only customer there during my visit and everyone in the place was very helpful. The whole team works very well together… like a well oiled machine

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Roger, the manager, was very nice and knowledgeable of his job. This experience has been the best so far. KUDOS!!!! TO Mr Roger.

Roger, the manager, was very nice and knowledgeable of his job. This experience has been the best so far. KUDOS!!!! TO Mr Roger.

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Awesome

Awesome

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Quick and professional service.

Quick and professional service.

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Fast service

Fast service

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I was highly satisfied

I was highly satisfied

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I received Great customer service.. He was very friendly, & answered all my questions.. I was very satisfied.. I will always com ...

I received Great customer service.. He was very friendly, & answered all my questions.. I was very satisfied.. I will always come back & recommend anyone to come also...

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I was more satisfied with this service than last time...the lady tried to get me to change my air filter two days after I had al ...

I was more satisfied with this service than last time...the lady tried to get me to change my air filter two days after I had already changed it...so the gentleman didn't try to sell me any thing I didn't really need

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Very good quick workers

Very good quick workers

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I only trust Valvoline with all of my vehicles.

I only trust Valvoline with all of my vehicles.

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nice staff

nice staff

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Quick and friendly

Quick and friendly

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No reason.

No reason.

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They got me in and out fast with a job well done!!!!

They got me in and out fast with a job well done!!!!

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The Service Was Fast & The Staff Was Very Friendly!

The Service Was Fast & The Staff Was Very Friendly!

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the Staff was excellent in customer service.

the Staff was excellent in customer service.

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Professional, courteous and freindly crew.

Professional, courteous and freindly crew.

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I've always liked Valvoline oil change, the reason I stop going was cost, I'm on a fixed income and can't afford almost $50, I r ...

I've always liked Valvoline oil change, the reason I stop going was cost, I'm on a fixed income and can't afford almost $50, I received a coupon for a $29.95 oil change, which is reasonable, so I was happy to be able to use your service again.

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The top off service is helpful. The associate changed my headlight quickly.

The top off service is helpful. The associate changed my headlight quickly.

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The workers were very courteous and efficient in doing their job.

The workers were very courteous and efficient in doing their job.

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Fast service

Fast service

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There is always room for improvement.

There is always room for improvement.

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The workers were really friendly and nice. Everything was explained to me

The workers were really friendly and nice. Everything was explained to me

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Staff was very nice and cheerful. Been to several other oil change chains and staff was never as nice as this crew.

Staff was very nice and cheerful. Been to several other oil change chains and staff was never as nice as this crew.

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The staff was fast and friendly. They expertise was very helpful and on point.

The staff was fast and friendly. They expertise was very helpful and on point.

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There was a problem with the replacing of a skid tray underneath my vehicle that took some time to put back on and extended my w ...

There was a problem with the replacing of a skid tray underneath my vehicle that took some time to put back on and extended my wait.

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Kevin was very helpful and courteous. Excellent customer service.

Kevin was very helpful and courteous. Excellent customer service.

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The staff were great and went the extra mile for me. The serviceman even went next door to get a new battery for my car lock re ...

The staff were great and went the extra mile for me. The serviceman even went next door to get a new battery for my car lock remote when it failed to work for me. I so appreciated his kindness!

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Great friendly staff that where quick and precise with everything they did. I was in and out.

Great friendly staff that where quick and precise with everything they did. I was in and out.

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The overall the way they treated me

The overall the way they treated me

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always a pleasant experience

always a pleasant experience

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there was no pressure to buy any thing all the employee's were communicating with one another it fast and friend service. thank ...

there was no pressure to buy any thing all the employee's were communicating with one another it fast and friend service. thank you

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I've been going to valvoline since 1993.I Love them

I've been going to valvoline since 1993.I Love them

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Always get treated very well. Workers are excellent

Always get treated very well. Workers are excellent

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From the time I arrived everyone was very polite and explained everything they were doing. I'm so glad I went back.

From the time I arrived everyone was very polite and explained everything they were doing. I'm so glad I went back.

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The crew was highly knowledgeable and fast and friendly

The crew was highly knowledgeable and fast and friendly

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Staff is friendly. I actually left the first time I tried to visit. All three bays full & looked liked only one staff working.

Staff is friendly. I actually left the first time I tried to visit. All three bays full & looked liked only one staff working.

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They are so nice and always help me when I go during my oil changes. They answer all my questions and give me helpful advice. ...

They are so nice and always help me when I go during my oil changes. They answer all my questions and give me helpful advice. I cant express how nice and cool they are at all the Valvalines I go too...but my farorite one is the Cahokia, IL shop.

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I believe you were a little on the expensive side.

I believe you were a little on the expensive side.

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The employees were very kind and courteous and did not pressure me to buy things I did not want or need. If they really find so ...

The employees were very kind and courteous and did not pressure me to buy things I did not want or need. If they really find something that is necessary I am more than happy to purchase it but I do not like to be pressured. I do plan to return there for my next oil change.

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Techs were professional and extremely helpful. Was able to answer my questions and went over & beyond to assist me.

Techs were professional and extremely helpful. Was able to answer my questions and went over & beyond to assist me.

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Holly knowledge of cars

Holly knowledge of cars

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Quick service with a friendly staff.

Quick service with a friendly staff.

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Vehicle was serviced in a very timely manner. Everything was explained to me

Vehicle was serviced in a very timely manner. Everything was explained to me

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Consistently great experience

Consistently great experience

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I saved money and did not have to wait long. I was also greeted by a very friendly staff.

I saved money and did not have to wait long. I was also greeted by a very friendly staff.

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They always do a good job. I am satisfied. I think Valvoline prices are a little high.

They always do a good job. I am satisfied. I think Valvoline prices are a little high.

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Although it was a bit expensive, they did do a lot of things that the dealer would have. Dealer still cheaper than you.

Although it was a bit expensive, they did do a lot of things that the dealer would have. Dealer still cheaper than you.

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The entire staff was very friendly. Informex me of everything that was happening. Everyone was smiling and seemed to love what t ...

The entire staff was very friendly. Informex me of everything that was happening. Everyone was smiling and seemed to love what they do, which made me very comfortable trusting them with my car.

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I love the type of oil they used and the employees were very polite and good at what they do

I love the type of oil they used and the employees were very polite and good at what they do

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I've been going to that facility for over ten years. the people there are friendly. they know me.i don't plan doing business a ...

I've been going to that facility for over ten years. the people there are friendly. they know me.i don't plan doing business any where else.

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They were very fast and knew what to do.

They were very fast and knew what to do.

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I really like the people who work at this Valvoline. They are friendly, helpful, and efficient.

I really like the people who work at this Valvoline. They are friendly, helpful, and efficient.

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I pulled right in, staff was awsome, done in a timely manner, price is high tho!!!

I pulled right in, staff was awsome, done in a timely manner, price is high tho!!!

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I APPRECIATED THE FACT THAT THEY CHECKED AND TOPPED-OFF ALL OF THE FLUIDS AND ALSO CHECKED THE TIRE PRESSURE. THEY WERE FRIENDLY ...

I APPRECIATED THE FACT THAT THEY CHECKED AND TOPPED-OFF ALL OF THE FLUIDS AND ALSO CHECKED THE TIRE PRESSURE. THEY WERE FRIENDLY AND COURTEOUS TOO. THIS GAVE ME CONFIDENCE AS I SET OUT ON A ROAD TRIP.

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My Husband just passed he always handle the oil changeI'm so new to the SUV didn't know where half the buttons Were. But they wa ...

My Husband just passed he always handle the oil changeI'm so new to the SUV didn't know where half the buttons Were. But they was very patient and showed meeverything and the girl was really sweet. Will come back Thank you, Karen Thompson

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While I was invited to pull into the bay right away by one employee, apparently he was not allowed to "check me in" or interact ...

While I was invited to pull into the bay right away by one employee, apparently he was not allowed to "check me in" or interact with me after that, because I then waited while two other employees had a loud conversation joking around and laughing with two other customers in the one other car in there (which was finished with their oil change) so after sitting in my car and being ignored, I got out and stood up next to the computer for a while, again still being ignored, so finally went to sit in the waiting room - the loud laughing and party like atmosphere with the other customers who were apparently freinds of the employees continued for some time, until I decided to get up and leave. When I stood up I saw one of the other employees just reaching into my car so they had apparently began the process. I asked " do you need to check me in or ask what I need?" She said no if I had been there before it would be in the computer. The oil change was done quickly enough after that. The employee would not honor my $7 off coupon from Valvoline, because she said it was expired. When I got home a large amount of oil dripped onto my driveway. Said I would get $10 off a fuel line flush but not

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quick - always cheerful -

quick - always cheerful -

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prompt polite knowledgeable staff clean facility

prompt polite knowledgeable staff clean facility

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Individual who greeted me was professional and informative!

Individual who greeted me was professional and informative!

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Very nice and friendly. Glad I choose valvoline!

Very nice and friendly. Glad I choose valvoline!

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Professionalism, friendliness, and the systematic performance of their duties puts you at ease that everything was put back toge ...

Professionalism, friendliness, and the systematic performance of their duties puts you at ease that everything was put back together and connected correctly.

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Personnel were friendly and courteous, very efficient in their work

Personnel were friendly and courteous, very efficient in their work

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They were aware of the maintenance schedule for fluid change on my vehicle.

They were aware of the maintenance schedule for fluid change on my vehicle.

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A very nice respectful experience

A very nice respectful experience

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Very quick service and friendly people that talk to you while your, being serviced.

Very quick service and friendly people that talk to you while your, being serviced.

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I'm always pretty satisfied with the service. They move as quickly as possible and get the job done.

I'm always pretty satisfied with the service. They move as quickly as possible and get the job done.

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has all way been good

has all way been good

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the service technician was friendly and courteous. he explained my options without pressuring me to purchase any of them. as a r ...

the service technician was friendly and courteous. he explained my options without pressuring me to purchase any of them. as a result i did purchase one of the recommendations. afterwards he told me to stop back by within a week or so and he would check the fluids and top them off.

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I needed an oil change and they got the job done

I needed an oil change and they got the job done

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Very satisfied. Not pressured to buy additional service items. This particular day the temperature in my area was very hot (he ...

Very satisfied. Not pressured to buy additional service items. This particular day the temperature in my area was very hot (heat idex probably 99-100), and the technician that navigated me into the service bay was literally soaked from head to toe. Felt so sorry for him. He still was very professional despite being sweat soaked.

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The service was amazing and everyone was so friendly

The service was amazing and everyone was so friendly

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I found the fellas who work there to be nice, friendly, knowledgeable, and helpful.

I found the fellas who work there to be nice, friendly, knowledgeable, and helpful.

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The service was great the people was great. I tell you i want go no where else.

The service was great the people was great. I tell you i want go no where else.

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It's quick and easy. Everyone is nice and friendly. I feel like it's a good value.

It's quick and easy. Everyone is nice and friendly. I feel like it's a good value.

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Bc I never get emails from valvoline. I never got my receipt since it's emailed which really ducks. I really don't think 10$ of ...

Bc I never get emails from valvoline. I never got my receipt since it's emailed which really ducks. I really don't think 10$ of coupon works for me when I can spend less than a 1$ and get a 25$ oil change from a grocery store ad. vs 30$ for valvoline

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The workers were hapoy, helpful and quick. I had my two kids on the backseat and it went very quickly and smoothly. The gave ...

The workers were hapoy, helpful and quick. I had my two kids on the backseat and it went very quickly and smoothly. The gave me other options and were informative but not pressure sales, which I truly appreciate.

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Everyone is always friendly, fun and professional.

Everyone is always friendly, fun and professional.

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Customer Service is always great!!! They forgot to take my $11.00 cupon off this time though

Customer Service is always great!!! They forgot to take my $11.00 cupon off this time though

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service tech was very knowledge able and sincere

service tech was very knowledge able and sincere

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Very nice staff and knowledgeable

Very nice staff and knowledgeable

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The oil change was done quickly.

The oil change was done quickly.

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They are very helpful and explain everything

They are very helpful and explain everything

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Nice service

Nice service

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The staff was very friendly and they did a great job in good timing.

The staff was very friendly and they did a great job in good timing.

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The staff was quick and friendly

The staff was quick and friendly

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I was very satisfied with the service. I was not satisfied with the sign that said that you take competitors coupons when in act ...

I was very satisfied with the service. I was not satisfied with the sign that said that you take competitors coupons when in actuality, you don't. There is just an amount knocked off the price of an oil change. Had your serviceman not started working on my car when I was given that information, I would have left. I don't mind paying full price because I have been for years, but when there is false advertisement, that's something different.

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The gentleman who took care of me was very professional and pleasant. Made me comfortable immediately,

The gentleman who took care of me was very professional and pleasant. Made me comfortable immediately,

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Cortez was very helpful and kind and patient. He also was very professional and explained in detail the information that I neede ...

Cortez was very helpful and kind and patient. He also was very professional and explained in detail the information that I needed.

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I always have a good experience

I always have a good experience

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Friendly employers I didn't have to wait explained everything perfectly

Friendly employers I didn't have to wait explained everything perfectly

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The worker was Awesome!!!

The worker was Awesome!!!

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The courteous staff and how efficient the work was performed

The courteous staff and how efficient the work was performed

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Very friendly, knowledgeable, and will keep coming back.

Very friendly, knowledgeable, and will keep coming back.

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Because the staff was wonderful, very pleasant and seem to be ver knowledgable.

Because the staff was wonderful, very pleasant and seem to be ver knowledgable.

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The mechanic that service my car was very helpful and told me potential damage arising if I had not gotten the service done to m ...

The mechanic that service my car was very helpful and told me potential damage arising if I had not gotten the service done to my vehicle.

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It was much higher to get JUST an oil change at this place than it was to get one at the dealership I purchased my car from. Whi ...

It was much higher to get JUST an oil change at this place than it was to get one at the dealership I purchased my car from. Which I find odd. I would think the dealership would have cost more than Valvoline charged. Other than that, my experience was great. The guys were great!

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GREAT JOB

GREAT JOB

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Cortez was very friendly. I arrived before opening and he was very helpful. Once inside , he made sure I understood what was nee ...

Cortez was very friendly. I arrived before opening and he was very helpful. Once inside , he made sure I understood what was needed for my car. In addition to my oil change, I also had the tires rotated. I had a very pleasant experience.

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Courtsey and helpfulness was outstanding

Courtsey and helpfulness was outstanding

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Although the wait was long the customer service made up for the time! I informed the worker that I wasn't going to purchase extr ...

Although the wait was long the customer service made up for the time! I informed the worker that I wasn't going to purchase extra just wanted the oil change! My service was completed with a smile the entire time!

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I feel that your staff was very professional and efficient. But your pricing is very high, Even with coupons. I guess that I hav ...

I feel that your staff was very professional and efficient. But your pricing is very high, Even with coupons. I guess that I have to pay the price for convenience, But I don't have to like it.

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The staff was very energetic and fun to deal with as well as quick.

The staff was very energetic and fun to deal with as well as quick.

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My first time there was with my daughter with her car. I like how friendly they were so I brought my truck in, great service fiv ...

My first time there was with my daughter with her car. I like how friendly they were so I brought my truck in, great service five stars ☆☆☆☆☆

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Care not to discuss at this time

Care not to discuss at this time

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It was the best service I ever had and they educated me about things on my vehicle. Best 15 min oil change ever .

It was the best service I ever had and they educated me about things on my vehicle. Best 15 min oil change ever .

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Staff us courteous, efficient and prompt. They worked as a team. There is no pressure to purchase addition services.

Staff us courteous, efficient and prompt. They worked as a team. There is no pressure to purchase addition services.

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Well the young lady name Kat was very excited about her job like her enthusiasm about getting the job done never seen someone th ...

Well the young lady name Kat was very excited about her job like her enthusiasm about getting the job done never seen someone that happy about changing oil and I tell others about her and valvoline and when she was done she explained evert detail.

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They answered all my questions and were very friendly! They interacted well with me, other customers, as well as with each other ...

They answered all my questions and were very friendly! They interacted well with me, other customers, as well as with each other!

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I like Valvoline, however I only come to you guys if I have a coupon because your oil changing prices are a little high.

I like Valvoline, however I only come to you guys if I have a coupon because your oil changing prices are a little high.

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They were informative once i was inside however 59.99 for an oil change when I could have gone to Dobbs and gotten one for 25.99 ...

They were informative once i was inside however 59.99 for an oil change when I could have gone to Dobbs and gotten one for 25.99, my mistake this is why I will not return to Valvoline. The personnel were fine and provided information except how much the oil change would be until it was already performed. I failed to ask, my mistake but I won't make it again.

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The oil change was performed in a timely manner. The staff was very professional and friendly.

The oil change was performed in a timely manner. The staff was very professional and friendly.

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Courtesy, knowledge and swiftness

Courtesy, knowledge and swiftness

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they explain things very well if you don't understand anything about cars

they explain things very well if you don't understand anything about cars

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On the day that I went to get service in the Cahokia IL store the people working that day went above and made the visit a great ...

On the day that I went to get service in the Cahokia IL store the people working that day went above and made the visit a great one. I highly recommend that those employees get credit . thank youRobert DarnellCahokia IL

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Very pleasant people today happy

Very pleasant people today happy

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quick service with good customer relations

quick service with good customer relations

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The employees were eager to serve us. They were friendly and informative. However, they were also very professional.

The employees were eager to serve us. They were friendly and informative. However, they were also very professional.

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have done business with this business at this address for more than 10 years, always receive excellent service.

have done business with this business at this address for more than 10 years, always receive excellent service.

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I have 152xxx miles omy truck and have used Valvoline instant oil change since day 1. Either the Cahokia Ill or Collinsville il ...

I have 152xxx miles omy truck and have used Valvoline instant oil change since day 1. Either the Cahokia Ill or Collinsville il location. I have always been satisfied with the service I receive. I depend on my truck for work and knowing that they will recommend services that Are do makes it nice so I don't have to keep track myself.

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The staff was very friendly. And I like Roger he is a good worker

The staff was very friendly. And I like Roger he is a good worker

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I received fast and friendly service.

I received fast and friendly service.

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had coupon for a $19.99 oil change and had 2 buy 2 extra qts of oil 4 the oil change....................

had coupon for a $19.99 oil change and had 2 buy 2 extra qts of oil 4 the oil change....................

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The service employees were friendly, nice and knowledgeable. We talk about services I could use in the near future. Overall grea ...

The service employees were friendly, nice and knowledgeable. We talk about services I could use in the near future. Overall great customer service.

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The service was very good & the staff was very professional.

The service was very good & the staff was very professional.

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Quick and easy, no pressure to buy extra's

Quick and easy, no pressure to buy extra's

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Sales rep. was very thorough and polite and friendly.Service was fast.

Sales rep. was very thorough and polite and friendly.Service was fast.

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This particular Valvoline location worked as a team smoothly

This particular Valvoline location worked as a team smoothly

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take little time

take little time

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The Staff was very professional, informative, & accomodating. What more can you ask for. I was very pleased.

The Staff was very professional, informative, & accomodating. What more can you ask for. I was very pleased.

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Courteous, polite, and fast

Courteous, polite, and fast

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quick, thorough

quick, thorough

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very quick

very quick

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Great staff

Great staff

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Friendly staff made me feel welcome.

Friendly staff made me feel welcome.

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Jeff Rachel was so friendly and helpful to me. I will always come back to that location because of him. Three cheers to him fo ...

Jeff Rachel was so friendly and helpful to me. I will always come back to that location because of him. Three cheers to him for great service!!!!

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Dan, Thomas and the other staff were very helpful in the service of my vehicle. They informed me of the necessary items to keep ...

Dan, Thomas and the other staff were very helpful in the service of my vehicle. They informed me of the necessary items to keep my vehicle running. I was very pleased with the demeanor and customer service attitude.

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I was satisfied with this visit, the technician was very professional and courteous.

I was satisfied with this visit, the technician was very professional and courteous.

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Must say they where the nicest group I have experienced.

Must say they where the nicest group I have experienced.

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Well because the employee was very sure of my service i thought need that it was not time yet,so the choice was mind. .

Well because the employee was very sure of my service i thought need that it was not time yet,so the choice was mind. .

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Great customer service

Great customer service

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The Cahokia Team did a great job!

The Cahokia Team did a great job!

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your employees are very friendly and seem to know what they are doing

your employees are very friendly and seem to know what they are doing

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They changed my oil very quickly and i used a coupon which made it affordable.

They changed my oil very quickly and i used a coupon which made it affordable.

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Good customer service

Good customer service

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always room for improvement

always room for improvement

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The staff was very informative & professional.

The staff was very informative & professional.

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I'm was told I had a severe leak from 3 different parts on my car, when I asked for additional information about the leaks, I wa ...

I'm was told I had a severe leak from 3 different parts on my car, when I asked for additional information about the leaks, I was not given Any additional details, but questioned about changing my air filter, and having my radiator flushed, of which I've done both, recently outside of valvoline so this was irrelevant to me. when I pulled in, I specifically asked about leaks....THIS WAS MY REASON FOR VISITING THE LOCATION. Not what you wanted to sell me.

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Because I trust them. I always go there.

Because I trust them. I always go there.

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I am highly satisfied because everything is always explained to me in detail about my vehicles and what is needed rather I purch ...

I am highly satisfied because everything is always explained to me in detail about my vehicles and what is needed rather I purchase it or not and everyone is very friendly and always has a smile on their face.

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Great speedy service.

Great speedy service.

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I been with them before on another car I use to have in they did great work on it so when I got this car I went to the same peop ...

I been with them before on another car I use to have in they did great work on it so when I got this car I went to the same people that did great work before in went I got their, there where no one there so that was a good thing in when I was in the inside they ask me what was the reason I was coming into day in I told them a oil change so they got to started checking every thing out then they let me know that I needed a better brand of oil so I agreed with that then they should me other thing that my car needed so I got that did them my car needed something else that had to do with the gas in I got that did in they check on other thing like the air in the tire's in check other gages on the care alone with been so nice about the visit in telling me the different thing that is doing to my care in I was so happy that I felt good trusting Valvoline instant oil change to do the work for me also the prices is not to high it right alone in my budget not causing me a hand in a leg in they don't take all day they gone in get the work did for you not their all day they get the work did in they is handle paper work and money at the same time they got your paper work ready and they give

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Filter must be loose because I'm seeing oil in my driveway and I didn't have any leaks.

Filter must be loose because I'm seeing oil in my driveway and I didn't have any leaks.

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The site was busy and they got me in as soon as they could (about 5 min). While I waited inside, they kept me informed as to wh ...

The site was busy and they got me in as soon as they could (about 5 min). While I waited inside, they kept me informed as to when I would be serviced. While I was waiting, they did as much administrative stuff as possible, so all they had to do was the actual oil and filter change when my time came.Good multi-taskers.

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Because they are very nice and the most our going employees. I wouldn't trust my vehicle anywhere else and they also explain eve ...

Because they are very nice and the most our going employees. I wouldn't trust my vehicle anywhere else and they also explain everything thing that they are doing while u are waiting.

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Very nice staff and device quick

Very nice staff and device quick

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I have trust valvoline for years with all my cars, never had a problem. .

I have trust valvoline for years with all my cars, never had a problem. .

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The prices for the oil changes are kind of expensive.

The prices for the oil changes are kind of expensive.

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Pricing

Pricing

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I was serviced as soon as I arrived. It did not take the employee very long to change my oil. I was totally satisfied.

I was serviced as soon as I arrived. It did not take the employee very long to change my oil. I was totally satisfied.

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Becaue they where honest

Becaue they where honest

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The gentlemen that help me was excellent

The gentlemen that help me was excellent

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THE CREW WAS VERY FRIENDLY AND VERY WELL TRAINED,I FELT THEY TOOK THE TIME TO EXPLAIN EVERYTHING TO ME,THEY WAS VERY KNOWLEDGABL ...

THE CREW WAS VERY FRIENDLY AND VERY WELL TRAINED,I FELT THEY TOOK THE TIME TO EXPLAIN EVERYTHING TO ME,THEY WAS VERY KNOWLEDGABLEIT WAS JUST A PLEASURE AND I FELT THAT MY OIL CHANGE WAS DONE CORRECTLY,AND I WAS VERY IMPRESSED THERE WAS A FEMALE AND SHE WAS VERY NICE AND KNOWLEDGEABLE ALSO,JUST A OVERALL VERY GOOD VISIT

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The Team did great work!

The Team did great work!

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I was highly Satisfied

I was highly Satisfied

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A problem was noticed with engine as was told to get it checked.

A problem was noticed with engine as was told to get it checked.

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Great service

Great service

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Making sure that the right product was used.

Making sure that the right product was used.

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Price for my car was really expensive

Price for my car was really expensive

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Every visit I have made the entire staff is very friendly.

Every visit I have made the entire staff is very friendly.

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close to work

close to work

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I arrived at a peak time and all bays were occupied. The team was fast and thorough. My wait was short. The young lady that hel ...

I arrived at a peak time and all bays were occupied. The team was fast and thorough. My wait was short. The young lady that helped was polite. She explained everything and told me what suggested services I'd need. I'll be returning.

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Way overpriced I got an oil change from jiffy lube for half the price

Way overpriced I got an oil change from jiffy lube for half the price

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Because you guys take your time with change oil in my car.

Because you guys take your time with change oil in my car.

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This was a first time visit there. I was glad that they checked everything for me and let me know what I needed. But. just bec ...

This was a first time visit there. I was glad that they checked everything for me and let me know what I needed. But. just because I needed something replaced, does not mean I wanted it replaced today. It just showed up and was placed near my car without even asking me if I wanted it or could afford it. All I went there for was an oil change. I felt I was taken advantage of because I was a women and had never done this on my own since my husband died.

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Timely , couldn't get a service I wanted !

Timely , couldn't get a service I wanted !

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Exceptional customer service and friendly, professional staff. End of a long day, they were very helpful and quick. Will defin ...

Exceptional customer service and friendly, professional staff. End of a long day, they were very helpful and quick. Will definitely revisit. Hope Bra'sha, Thomas and Michael are working.

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The staff was nice and knowledgeable. The service was quick.

The staff was nice and knowledgeable. The service was quick.

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I only came for a bulb change so there really wasn't an experience for highly satisfied.

I only came for a bulb change so there really wasn't an experience for highly satisfied.

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Due time constraints had to drop off car to get oil changed, your personnel willing went along with my request. Thank You!

Due time constraints had to drop off car to get oil changed, your personnel willing went along with my request. Thank You!

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Because not only did they change my oil they checked to see other issue that maybe wrong, I didn't know they did that so I was v ...

Because not only did they change my oil they checked to see other issue that maybe wrong, I didn't know they did that so I was very pleased.

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I was not informed of the price increase. Even though I had a coupon I still [paid over $42.00

I was not informed of the price increase. Even though I had a coupon I still [paid over $42.00

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I have not been to Valvoline. You keep sending me email and I have never been to Valvoline. You just keep sending me emails an ...

I have not been to Valvoline. You keep sending me email and I have never been to Valvoline. You just keep sending me emails and there is no way to contact you to tell you to quit. I have responded to the emails you send me and told you this but you just ignore me. Did someone steal my identity?

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I felt pressured to get something I didnt ask for and the attendant was pushing the issue as if being that if I was to get what ...

I felt pressured to get something I didnt ask for and the attendant was pushing the issue as if being that if I was to get what I asked for that I will be liable and it will be my fault if something goes wrong. Overall the attendant that actually did the work I was satisfied.

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There was a slight computer issue when I was there. They got me in and out dispite the issue. All of them are extremely customer ...

There was a slight computer issue when I was there. They got me in and out dispite the issue. All of them are extremely customer service driven. Very efficient and trustworthy.

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they was very good to man & my car

they was very good to man & my car

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Knowledgeable staff and quick service

Knowledgeable staff and quick service

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My air filter was never check, my tires were never checked. Granted, this is maintenance I can do on my own, my receipt shows t ...

My air filter was never check, my tires were never checked. Granted, this is maintenance I can do on my own, my receipt shows these were done and ok. I can assure you that my air filter is in need of changing. This is lost revenue. This was the most polite service I have received, but I feel that there was also a lot of lacking service. A lot of the regular checks were skipped. Coolant was added, as was washer fluid, but no other part was even looked at. I understand it was very busy this day and they may have been down staff. The wait was much longer than normal, but I wasn't in a hurry. I would say from the time I pulled in line until I left, it was over an hour.

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I haveI have been coming to Valboline for the past 15~20 years and have been very satisfied.

I haveI have been coming to Valboline for the past 15~20 years and have been very satisfied.

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The mechanic was very friendly and knowledgeable. Also noted a problem with my AC and explained to where I understood the issue.

The mechanic was very friendly and knowledgeable. Also noted a problem with my AC and explained to where I understood the issue.

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Very knowledgeable and experienced and friendly. Plus even explained things to me on my new truck that I didn't even know. Overa ...

Very knowledgeable and experienced and friendly. Plus even explained things to me on my new truck that I didn't even know. Overall a Great Experience all around. Would trust them to do any of my work needed

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The guys working had great customer service and we're very friendly. I felt that they were very through and enlightened me on ot ...

The guys working had great customer service and we're very friendly. I felt that they were very through and enlightened me on other problem areas of my car.

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They help me reset check engine light

They help me reset check engine light

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IT WAS AN OVERALL GOOD EXPERIENCE. THEY WERE FAST AND FRIENDLY, BUT I DID FEEL A LITTLE PRESSURED IN BUYING EXTRA SERVICES I DID ...

IT WAS AN OVERALL GOOD EXPERIENCE. THEY WERE FAST AND FRIENDLY, BUT I DID FEEL A LITTLE PRESSURED IN BUYING EXTRA SERVICES I DIDNT WANT. I WOULD RECOMMEND THEM TO ANY ONE!!

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The crew was friendly and knowledgeable especially Brandon!

The crew was friendly and knowledgeable especially Brandon!

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My manager on duty was very helpful.

My manager on duty was very helpful.

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They educated me on how the transmission oil flush works.

They educated me on how the transmission oil flush works.

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Fast and friendly

Fast and friendly

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I dropped my car at lunch and it was ready when I returned. I did not notice until I was home that evening that there was an di ...

I dropped my car at lunch and it was ready when I returned. I did not notice until I was home that evening that there was an dirty/oily streak on my carpet and door panel where the technician drug hi foot getting out of the car after pulling it out of the bay.

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The service was very fast and the personnel was very respectful and courteous.

The service was very fast and the personnel was very respectful and courteous.

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I drove up and was waited on right away. The workers there we friendly and polite.

I drove up and was waited on right away. The workers there we friendly and polite.

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CONFIDENT...KNOWLEDGEABLE EMPLOYEES

CONFIDENT...KNOWLEDGEABLE EMPLOYEES

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Again, I was not pressured in any way to buy the extra services. Was just told this is what is needed and was left up to me. V ...

Again, I was not pressured in any way to buy the extra services. Was just told this is what is needed and was left up to me. Very friendly, very fast.Would go back again, and recommend to family and friends. Used a Groupon and had no problems.

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quick, friendly, skilled.

quick, friendly, skilled.

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The staff was very respectful in they broke every thing down to you.

The staff was very respectful in they broke every thing down to you.

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Every business must strive to be absolutely excellent. Being pleased with the service I recv'd and having no complaints means I ...

Every business must strive to be absolutely excellent. Being pleased with the service I recv'd and having no complaints means I am satisfied with my service. That is why I always return for service. No one can always be excellent, if they were, there would be no reason to keep improving, keep trying, and keep on going.

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I always get my oil changed at valvoline. But they did not change my oil life setting so that I don't get an oil change when I d ...

I always get my oil changed at valvoline. But they did not change my oil life setting so that I don't get an oil change when I don't need it. This is the second time that they have done that.So I feel like they are not being honest.

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Service staff very friendly and not pressuring you to buy additional services.

Service staff very friendly and not pressuring you to buy additional services.

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Brandon Ryan and Charles were all very helpful and very friendly. they provied quick professional service and made me feel very ...

Brandon Ryan and Charles were all very helpful and very friendly. they provied quick professional service and made me feel very welcomed.

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I just like the service

I just like the service

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the prices for the oil changes are too expensive, also I don't like the change in the top off service

the prices for the oil changes are too expensive, also I don't like the change in the top off service

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It took about 50 minutes to get in and out.

It took about 50 minutes to get in and out.

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The staff was very friendly and prompt.

The staff was very friendly and prompt.

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You did a very good job.

You did a very good job.

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I really like going to this venue because they are very thorough and they are very informative. I feel like I get all the servi ...

I really like going to this venue because they are very thorough and they are very informative. I feel like I get all the service I pay for and I totally like the fact that I can get all my fluids topped off at any time with any valvoline venue.

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Staff is always courteous.

Staff is always courteous.

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the staff was reall good and are freindley and like to go to this store thanks

the staff was reall good and are freindley and like to go to this store thanks

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I feel because I am a woman, I was talked to like I did not understand,. Therefore I believe I was told incorrect information, i ...

I feel because I am a woman, I was talked to like I did not understand,. Therefore I believe I was told incorrect information, in an attempt to purchase additional unneeded services

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Prompt service. Conveyance

Prompt service. Conveyance

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satisfied

satisfied

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New guy knows what he's talking about that help's thank's

New guy knows what he's talking about that help's thank's

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They always offer the best services

They always offer the best services

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Low prices and quick professional service

Low prices and quick professional service

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Tthe crew got me in and out in less than 30 minutes with an oil change and routine service.

Tthe crew got me in and out in less than 30 minutes with an oil change and routine service.

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It's quick and reAsonably priced

It's quick and reAsonably priced

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Awesome

Awesome

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