RECENT REVIEWS
Josue D.
8/10/2026
5.0 out of 5.0
Excellent Attention, I have been a Valvoline customer for 3 years and I am so grateful to be able to take care of my car with you, Thank you to the people who are part of this company, especially thanks to a gentleman who wears glasses, he attended me very well.
Valvoline Instant Oil Change
Thanks for trusting our crew in Champaign! We appreciate your 5 stars and want to remind you—come back anytime for complimentary fluid top-offs, light checks, or tire pressure adjustments.
Camden W.
8/2/2026
5.0 out of 5.0
Jayden is the best employee, he is great at dealing with customers. I’ll keep going to valvoline just to see him!
Valvoline Instant Oil Change
Thank you for the 5 stars! We appreciate you visiting our Valvoline Instant Oil Change store on 1905 W Bradley Ave for your oil change and vehicle maintenance. Your support keeps us running smoothly.
Jay R.
7/31/2026
1.0 out of 5.0
I stopped at Valvoline expecting a 15-minute oil change. Instead, I accidentally purchased the “Full Engine Exploration Package.”
Rather than removing the drain plug like every oil change I’ve ever had, they decided to suck the oil out. Somewhere along the way, they managed to wrap the suction tube around my crankshaft. Yes… my crankshaft.
After they couldn’t get it out, my van was sent across the street to a repair shop, where they eventually discovered the tube had somehow wrapped itself around internal engine components.
The best part? Once my vehicle was disabled, Dave, the manager of the Champaign location, stopped answering my calls. No updates. No rental car. No transportation. Just silence while my vehicle sat in pieces.
So if you’re looking for an oil change that might turn into a six-hour mechanical adventure, leave you without a vehicle, and include a complimentary game of “Where’s the Manager?”—this is absolutely the place for you.
I came in needing fresh oil. I left needing a repair shop and a ride home.
One star. Would not recommend.
Valvoline Instant Oil Change
Thank you for sharing. We’re sorry to hear about your recent experience, and we understand your frustration. We located a case you filed with our Customer Care team and saw that our management team is actively working to investigate. In the meantime, if you have any questions, please contact our Customer Care team at 800-327-8242 or live chat at VIOC.com.
