RECENT REVIEWS
Leila T.
6/23/2026
1.0 out of 5.0
Terrible experience! I called prior to visiting this location for pricing on a car battery and was told that they could perform the installation. They were given the make and model of my vehicle before I arrived and gave me a price. I informed the phone operator that my car doesn’t start and was told,”As long as you make it here you’ll be fine!” Well, I made it there and was told after turning off my car that they can’t perform the service due to the location of my battery. My car would no longer start and my vehicle was pushed out of the location into a nearby parking lot. I had to go to Walmart for the services to be completed. Oh yeah, I also had to pay for a tow truck. A simple search of Google could have told them the location of the battery right? Why ask for the make and model of my vehicle? Run if you have a Dodge Journey that needs a battery!
todd c.
6/20/2026
5.0 out of 5.0
Fast and efficient. Great friendly service at a fair price.
Valvoline Instant Oil Change
Thanks for trusting our crew in Fort Wayne! We appreciate your 5 stars and want to remind you—come back anytime for complimentary fluid top-offs, light checks, or tire pressure adjustments.
Fnu Z.
6/19/2026
1.0 out of 5.0
they charge extra $13 for oil didn't even mention on receipt for what.
Valvoline Instant Oil Change
Hi Fnu, I'm sorry to hear about your experience with the extra charge. Please contact our Customer Care team at 800-327-8242 or use the live chat at VIOC.com, and one of our agents will be happy to assist you. Thank you for bringing this to our attention.
