Oil Change Charlestown

3721 Charlestown Road new albany, IN 47150
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(812) 948-8906
Hours
Sunday 11:00am - 4:00pm
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 8:00am - 5:00pm
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Reviews
They talked me through some issues with the car and were able to resolve them.
Ashley
February 7, 2020
Employees was polite. Service was great.
Sharon H
February 3, 2020
Valvoline does not carry the oil filter for my car. The person that greeted me, I assume the manage, went out of his way to find the filter at a nearby auto parts store and picked it up while my car was being serviced. I really appreciated not having to locate and bring my own filter or come back when one was delivered.
Ryan N.
February 2, 2020
Although they were understaffed, the two techs were great at working hard to get people through the line. Michael (not sure of last name) was extremely knowledgeable and courteous. I was impressed with how well they followed procedure to make sure the service was thorough and quick. Highly recommend this location.
ThomW
January 22, 2020
I received a coupon in the mail for the Valvoline oil change and it was on my way to breakfast I saw the Valvoline shop over on Charlestown Rd., New Albany. The service was excellent the technicians did a great job my truck now has new oriole in it and has been checked for all my other fluids And air pressure in my tires thank you again.!
Anonymous
January 18, 2020
good price
Anonymous
February 2, 2020
Fast and efficient.
Derrick C
January 16, 2020
I have used this one particular valvoline place on multiple occasions and the staff was rude and seemed like they didnt care. The three guys working today were wonderful. They were polite, looked like they were having fun, and spoke to me, other customers and each other with respect and politeness. This is a big deal for me. I only continue to go back because I get coupons in the mail and its worth the rudeness and ignorance shown by the workers to change my oil and I can move on. But this experience was much different. I even downloaded the app on my phone. Please share this with their supervisors and the guys working. They were terrific.
Twolz10
January 11, 2020
Friendly and thorough
Dennis
January 10, 2020
I’ve been coming here for a couple years now. I appreciate the quick but thorough service, friendliness of staff, no pressure to buy more stuff than what’s needed (which gains trust), and great pricing. This place is managed well and has a great team. I just recommended it to someone yesterday.
Anonymous
January 9, 2020
It is convenient, quick and is sufficient for my needs.
Kristina H
January 3, 2020
Great people
Paul H
December 20, 2019
Brandyn greeted me immediately, walking out to my vehicle in freezing weather. He gave me a reasonable price, wait time (15 minutes), & explained a couple of lighted icons on my dashboard, which they could address once I was being serviced. Carter greeted me inside the service bay area, pleasantly. Very thorough, very knowledgeable. I was impressed with the extra safety step of placing vehicle keys in box. All 3 guys kept me abreast every step of the way, as they checked filters, even a hard to get to cabin filter, fixed air pressure in tires. When I questioned window cleaner, it was already done. Alex inflated my tires properly, and safely guided me out the bay door. These three young guys were not missing a step, working quickly and efficiently! I highly recommend this location. Thanks Brandyn, Carter & Alex! You're a grand example of superb work ethic.
Valvoline's Top Crew
December 19, 2019
great employees
terry n
December 17, 2019
The staff was professional and did a good job.
Anonymous
December 14, 2019
Carter’s courtesy and knowledge of what a Jeep owner needs and expects surpasses even that of techs at a Jeep dealership.
Jeep Owner
December 3, 2019
Work staff gave a exceptional visit with smiles and hard work without any issues. As always, getting us in fast while making sure every need on the truck was in good performance. Excellent PM performance done.
Art
December 3, 2019
Staff was super friendly and answered all questions clearly and easily
Alex
November 29, 2019
Josh was my CSR and he was friendly, efficient and a great hard worker. He was struggling with my violent flush because of the hose clamps on my Taurus but that wasn't his fault. I could tell he was working hard but kept his cool. Nice guy keep him.
Jeremy J
November 29, 2019
Great customer service
Tori
November 27, 2019

Reviews

They talked me through some issues with the car and were able to resolve them.
Ashley
February 7, 2020
Employees was polite. Service was great.
Sharon H
February 3, 2020
Valvoline does not carry the oil filter for my car. The person that greeted me, I assume the manage, went out of his way to find the filter at a nearby auto parts store and picked it up while my car was being serviced. I really appreciated not having to locate and bring my own filter or come back when one was delivered.
Ryan N.
February 2, 2020
Although they were understaffed, the two techs were great at working hard to get people through the line. Michael (not sure of last name) was extremely knowledgeable and courteous. I was impressed with how well they followed procedure to make sure the service was thorough and quick. Highly recommend this location.
ThomW
January 22, 2020
I received a coupon in the mail for the Valvoline oil change and it was on my way to breakfast I saw the Valvoline shop over on Charlestown Rd., New Albany. The service was excellent the technicians did a great job my truck now has new oriole in it and has been checked for all my other fluids And air pressure in my tires thank you again.!
Anonymous
January 18, 2020
good price
Anonymous
February 2, 2020
Fast and efficient.
Derrick C
January 16, 2020
I have used this one particular valvoline place on multiple occasions and the staff was rude and seemed like they didnt care. The three guys working today were wonderful. They were polite, looked like they were having fun, and spoke to me, other customers and each other with respect and politeness. This is a big deal for me. I only continue to go back because I get coupons in the mail and its worth the rudeness and ignorance shown by the workers to change my oil and I can move on. But this experience was much different. I even downloaded the app on my phone. Please share this with their supervisors and the guys working. They were terrific.
Twolz10
January 11, 2020
Friendly and thorough
Dennis
January 10, 2020
I’ve been coming here for a couple years now. I appreciate the quick but thorough service, friendliness of staff, no pressure to buy more stuff than what’s needed (which gains trust), and great pricing. This place is managed well and has a great team. I just recommended it to someone yesterday.
Anonymous
January 9, 2020
It is convenient, quick and is sufficient for my needs.
Kristina H
January 3, 2020
Great people
Paul H
December 20, 2019
Brandyn greeted me immediately, walking out to my vehicle in freezing weather. He gave me a reasonable price, wait time (15 minutes), & explained a couple of lighted icons on my dashboard, which they could address once I was being serviced. Carter greeted me inside the service bay area, pleasantly. Very thorough, very knowledgeable. I was impressed with the extra safety step of placing vehicle keys in box. All 3 guys kept me abreast every step of the way, as they checked filters, even a hard to get to cabin filter, fixed air pressure in tires. When I questioned window cleaner, it was already done. Alex inflated my tires properly, and safely guided me out the bay door. These three young guys were not missing a step, working quickly and efficiently! I highly recommend this location. Thanks Brandyn, Carter & Alex! You're a grand example of superb work ethic.
Valvoline's Top Crew
December 19, 2019
great employees
terry n
December 17, 2019
The staff was professional and did a good job.
Anonymous
December 14, 2019
Carter’s courtesy and knowledge of what a Jeep owner needs and expects surpasses even that of techs at a Jeep dealership.
Jeep Owner
December 3, 2019
Work staff gave a exceptional visit with smiles and hard work without any issues. As always, getting us in fast while making sure every need on the truck was in good performance. Excellent PM performance done.
Art
December 3, 2019
Staff was super friendly and answered all questions clearly and easily
Alex
November 29, 2019
Josh was my CSR and he was friendly, efficient and a great hard worker. He was struggling with my violent flush because of the hose clamps on my Taurus but that wasn't his fault. I could tell he was working hard but kept his cool. Nice guy keep him.
Jeremy J
November 29, 2019
Great customer service
Tori
November 27, 2019
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

Service you can see. Experts you can trust. SM

Coupons

5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 03/18/2020
Email Text Print Save to Photo
7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 03/18/2020
Email Text Print Save to Photo

From the store manager

Michael Hornung | Manager

Welcome. The Charlestown Valvoline Instant Oil Change is located approximately .5 miles south of I-265 Expressway near the intersection of Charlestown Rd and Blackiston Blvd across from Wendy's.

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about valvoline instant oil change℠ Charlestown

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 3721 Charlestown Road in New Albany, IN. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at New Albany? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

ASE-Trained Technicians

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-certified program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your Charlestown Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 3721 Charlestown Road your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (812) 948-8906.

Communities served: New Albany, Charlestown Rd, Floyd County
Career Opportunities for this Location
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