Whitestown

CSR Nicholas was great.. very friendly and courteous. Great customer service!! Dean was great as well.

CSR Nicholas was great.. very friendly and courteous. Great customer service!! Dean was great as well.

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I have been to this location several times with both our vehicles, and will continue to do so. I drive 30+ miles to just get my ...

I have been to this location several times with both our vehicles, and will continue to do so. I drive 30+ miles to just get my oil change, unless you open a Valvoline location closer to my house.

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Clear explanation of proposed services/products. Showed me where the filters were located

Clear explanation of proposed services/products. Showed me where the filters were located

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it was fast, friendly and a clean visit

it was fast, friendly and a clean visit

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I love to be able to relax in my car while getting an oil change! The people are so friendly and do such a greAt job!

I love to be able to relax in my car while getting an oil change! The people are so friendly and do such a greAt job!

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My first experience as a customer and I had zero issues and was in and out in 30 minutes.

My first experience as a customer and I had zero issues and was in and out in 30 minutes.

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Fast service, friendly technician, good price with coupon.

Fast service, friendly technician, good price with coupon.

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Fast and do a great job

Fast and do a great job

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Everyone was efficient and friendly.The manager found filters no one had ever pointed out to me, and got them changed

Everyone was efficient and friendly.The manager found filters no one had ever pointed out to me, and got them changed

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The manager and staff members are polite, friendly, knowledgeable, and hardworking. They also helped me identify some tire probl ...

The manager and staff members are polite, friendly, knowledgeable, and hardworking. They also helped me identify some tire problems that I previously did not notice, which is great!

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Logan and his staff are always welcoming and make you feel like you are the number one customer:-)

Logan and his staff are always welcoming and make you feel like you are the number one customer:-)

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The entire staff was very friendly and did a wonderful job. I was very pleased by the manager Logan, who helped me receive the ...

The entire staff was very friendly and did a wonderful job. I was very pleased by the manager Logan, who helped me receive the best price and was very knowledgeable about the products. I will definitely return and recommend Valvoline to friends and family.

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Staff seemed very knowledgeable and friendly.

Staff seemed very knowledgeable and friendly.

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Very good service. Efficient congenial and speedy

Very good service. Efficient congenial and speedy

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Great service and communication with staff - military discount.

Great service and communication with staff - military discount.

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Cost was much higher than I expected. $90 is a lot for a 5L oil change. Also, when they said that everything checked out, I as ...

Cost was much higher than I expected. $90 is a lot for a 5L oil change. Also, when they said that everything checked out, I asked specifically about my battery. They then proceeded to check the battery. So they obviously had not checked the batter before.

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Quick service, no pressure, and I don't have to drop off the car for half a day. For a family with young kids this is HUGE!

Quick service, no pressure, and I don't have to drop off the car for half a day. For a family with young kids this is HUGE!

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The service people were very polite and knew what they were doing. They did an exceptional job and I will definitely be returnin ...

The service people were very polite and knew what they were doing. They did an exceptional job and I will definitely be returning here for another oil change!

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Quick, Courteous, a great experience all around

Quick, Courteous, a great experience all around

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The staff was quick, thorough and extremely courteous. They checked the level of every fluid and the air pressure sticker inside ...

The staff was quick, thorough and extremely courteous. They checked the level of every fluid and the air pressure sticker inside my door. Upon pulling into be bay my coupon was scanned in immediately so not to be forgotten.

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The manager Logan Allender has been a respectful, professional, and stand up guy everytime I visit the Valvoline in Whitestown, ...

The manager Logan Allender has been a respectful, professional, and stand up guy everytime I visit the Valvoline in Whitestown, IN. One of my valve stems on my tire broke, which was not his fault as my car is a Chrysler and 12 years old. He chose to pay for it even when I told him he didn't have too. This is not the only reason I have chosen to give a survey. He needs full credit and has future potential and Valvoline should only be lucky to have him.

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Quick, had record of previous service, and told me that I didn’t need a tire rotation because it was done on my last visit

Quick, had record of previous service, and told me that I didn’t need a tire rotation because it was done on my last visit

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Manager and staff were hardworking individuals! Service was super fast and they were friendly.

Manager and staff were hardworking individuals! Service was super fast and they were friendly.

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They were kind and courteous and took care of me in a timely manner.

They were kind and courteous and took care of me in a timely manner.

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Gary was tremendous. I have been working in the service industry for years and Gary’s service, professionalism and salesmanship ...

Gary was tremendous. I have been working in the service industry for years and Gary’s service, professionalism and salesmanship were top notch. This was my first visit and Gary talked a lot about not only the quality of your products and services but also about how great of a company Valvoline is and how you guys take care of your employees and their families. He said that’s why he tries to take such good care of his customers: because Valvoline takes such food care of him. What a testimony! I NEVER hear stuff like this as a customer. It was so refreshing. Valvoline just earned a customer for life! And it’s because of Gary. Great job guys!

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The staff was very friendly and very knowledgeable about my specific car. I was highly impressed that the whole service was com ...

The staff was very friendly and very knowledgeable about my specific car. I was highly impressed that the whole service was completed while I was able to remain in my car. I have only had oil changes at dealerships previously and the convenience and speed of this has change my mind for the future. The price was slightly higher, but I will pay for convenience and great service.

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Fine staff

Fine staff

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Specialy for the person who serve me

Specialy for the person who serve me

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Very professional, efficient, and courteous staff.

Very professional, efficient, and courteous staff.

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Good communication

Good communication

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Great friendly staff!

Great friendly staff!

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quick service

quick service

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Out of air filters.

Out of air filters.

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Logan was very professional and polite. I was in and out in 15 minutes!!!

Logan was very professional and polite. I was in and out in 15 minutes!!!

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Gary was my CSR and he was so nice and knowledgeable. Walked me through everything and I didn't feel pressured about any additi ...

Gary was my CSR and he was so nice and knowledgeable. Walked me through everything and I didn't feel pressured about any additional services. The topside guy was Jackson and he was great - pointed out an issue with my rear brake rotors which I am now addressing. Awesome service!!!

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I pulled right in didn't even have to get out of the car being a mechanic's daughter and knowing alot myself I liked that I coul ...

I pulled right in didn't even have to get out of the car being a mechanic's daughter and knowing alot myself I liked that I could see what they were doing i'll go again. The staff was excellent very polite. Thanks!

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I appreciated how friendly the staff was, especially the assistant manager who walked me through the process since it was my fir ...

I appreciated how friendly the staff was, especially the assistant manager who walked me through the process since it was my first time there. I appreciated the help.

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Everyone was very nice and courtious! Oil change was quick!

Everyone was very nice and courtious! Oil change was quick!

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The wait was rather long, and they did not check my lights or air filters. Perhaps that is not something that happens every visi ...

The wait was rather long, and they did not check my lights or air filters. Perhaps that is not something that happens every visit.

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Professional team of mechanics that worked well together

Professional team of mechanics that worked well together

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I’ve used this location several times and was in and out in 20 minutes, even with another car in the second bay. I was there alm ...

I’ve used this location several times and was in and out in 20 minutes, even with another car in the second bay. I was there almost double that this trip. There seemed to be fewer techs, or maybe just techs who didn’t believe in the speediness I’ve received prior. The only time I witnessed them picking up the pace was near the end of my oil change because TWO vehicles had pulled up behind the bays.

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Logan and Cameron are amazing. I am here now for the first time and Logan, the manager, is very knowledgeable, friendly, and mak ...

Logan and Cameron are amazing. I am here now for the first time and Logan, the manager, is very knowledgeable, friendly, and makes this process easy and quick. He actually gets his hands dirty with his employees. He explains everything gives you options and makes you feel very informed. Cameron is a amazing addition as well. Was fast and accurate. Both Logan and Cameron are all around happy, cheerful, energetic guys. I will forever be a customer now and never go anywhere else. I was in and out in under 20 mins and never left my driver seat. Kudos to the best service team around!!! 5,000 stars

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Highly satisfied.....requires perfection and no body is without flaw. I am contently satisfied with the work that was performed ...

Highly satisfied.....requires perfection and no body is without flaw. I am contently satisfied with the work that was performed on my vehicle and the time it took to complete the job. I called before I came and there was no waiting. I will come back to this location because Gary was courteous and informative. He was patient while explaining to me the needs for my vehicle. So Gary gets a Highly Satisfactory rating. :-) He represented the company well. Thank you

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Very respectful

Very respectful

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Very efficient. Totally professional

Very efficient. Totally professional

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Logan, Lewis, and Jax were my techinans and they were awesome. Super informative. No pressure from them at all. Gave me lots of ...

Logan, Lewis, and Jax were my techinans and they were awesome. Super informative. No pressure from them at all. Gave me lots of information and a very nerve wrecking experience into a very comfortable easy experience! You guys are awesome!

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All if the staff were professional and courteous. I was in and out for a tire rotation and oil change in 30 minutes. Great work! ...

All if the staff were professional and courteous. I was in and out for a tire rotation and oil change in 30 minutes. Great work!!

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Staff took extra efforts to explain my service options and demonstrated a very professional and courteous demeanor.

Staff took extra efforts to explain my service options and demonstrated a very professional and courteous demeanor.

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Friendly customer care by all technicians with NO PRESSURE to purchase additional services.

Friendly customer care by all technicians with NO PRESSURE to purchase additional services.

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Quick service Friendly

Quick service Friendly

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Workers were fantastic. I didn't even have to get out of my car. Quick in and out, like a drive-thru, with friendly service. Whe ...

Workers were fantastic. I didn't even have to get out of my car. Quick in and out, like a drive-thru, with friendly service. When asking if I'd like to change some air filters in my car, they clearly explained why it needed to be done in easy to understand terms, and showed me the old filter and new filter side by side so I could appreciate the difference.

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Courtesy service and knowledgeable people.

Courtesy service and knowledgeable people.

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As soon as I pulled up, I was greeted, and told it would be about 5 minutes.....it actually took less time. They are very prompt ...

As soon as I pulled up, I was greeted, and told it would be about 5 minutes.....it actually took less time. They are very prompt about making sure the customers are well informed and comfortable with the services provided.

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Had to wait because both bays had cars being serviced. Waited only about five minutes. Pulled in as soon as other car left. Loga ...

Had to wait because both bays had cars being serviced. Waited only about five minutes. Pulled in as soon as other car left. Logan and his crew were fast, professional. Third time I’ve been here. Will keep coming back because of that. There is no oil change places in Lebanon. I recommend Whitestown to my family members.

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Did not check Lights (Light on License Plate Burnt Out)Did not Check Brake Fluid (Needed Filling)Did not Check Transmission Flui ...

Did not check Lights (Light on License Plate Burnt Out)Did not Check Brake Fluid (Needed Filling)Did not Check Transmission FluidDid not Fill Washer Fluid

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Because the employees were knowledgeable and honest.

Because the employees were knowledgeable and honest.

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Not getting out of car and truly a 15 min visit.

Not getting out of car and truly a 15 min visit.

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The staff was kind and helpful and all was so good.Thanks

The staff was kind and helpful and all was so good.Thanks

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Prompt greeting, friendly and professional service, was kept updated as to wait time

Prompt greeting, friendly and professional service, was kept updated as to wait time

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Staff was very friendly and speedy service!

Staff was very friendly and speedy service!

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Staff were friendly and knowledgable. Service was quick and efficient. Staff were able to identify a previously unknown slow l ...

Staff were friendly and knowledgable. Service was quick and efficient. Staff were able to identify a previously unknown slow leak in front tyre. It took longer to sort out the Groupon voucher than it did to carryout the service. Most happy!

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They forgot to „turn back“ oil change sign in the car. I found out through a youtube video how to do it. Not a big deal.

They forgot to „turn back“ oil change sign in the car. I found out through a youtube video how to do it. Not a big deal.

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Excellent communication between all employees and to me. VERY polite. I appreciated the light banter going on between the cowork ...

Excellent communication between all employees and to me. VERY polite. I appreciated the light banter going on between the coworkers showing that they get along great. its very nice to come into a place where they talk to you in a one on one situation and introduce everyone, so you know who is working on your vehicle . I will be going back for my next oil change. And I live in Lafayette so that is an hour from my home

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Been here before, but this time I was surprised how much quicker it was than all the other times.

Been here before, but this time I was surprised how much quicker it was than all the other times.

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Outstanding customer service and staff extremely helpful and friendly. great store. Logan an outstanding manager.

Outstanding customer service and staff extremely helpful and friendly. great store. Logan an outstanding manager.

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Thanks for the hat !

Thanks for the hat !

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Friendly staff, quick service.

Friendly staff, quick service.

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Gary, Lewis and Logan were very helpful, friendly and efficient.

Gary, Lewis and Logan were very helpful, friendly and efficient.

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Very friendly and knowledgeable staff

Very friendly and knowledgeable staff

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I understand the benefit of the “instant” aspect of the facility, however, pricing will prevent me from returning. The dealershi ...

I understand the benefit of the “instant” aspect of the facility, however, pricing will prevent me from returning. The dealership, which is typically higher in cost for repairs, etc, offers same oil change plus tire rotation and car wash for almost half the price. $39.99 vs $72.82 is a big difference. And the $72.82 was with a $15 off coupon. In a pinch with time constraints, Valvoline is great. However the overall value is not there.

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So friendly and professional and fast. Great experience.

So friendly and professional and fast. Great experience.

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Because I didn't have to do the oil change myself :)

Because I didn't have to do the oil change myself :)

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Oil change is very pricey!

Oil change is very pricey!

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Staff were great and whole experience went very smoothly and efficiently. Had my wife go get her car's oil changed 2 days later. ...

Staff were great and whole experience went very smoothly and efficiently. Had my wife go get her car's oil changed 2 days later.

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The manager, Logan, was courteous and professional. The location was very clean and orderly, and the technicians were professio ...

The manager, Logan, was courteous and professional. The location was very clean and orderly, and the technicians were professional.

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The customer service agent did his best to be helpful but things were delayed quite a bit. Overall, not a bad experience but thi ...

The customer service agent did his best to be helpful but things were delayed quite a bit. Overall, not a bad experience but things took a little longer than expected. Also, they didn't appear to fill fluids and didn't vacuum floor of car as indicated on services provided.

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Very thorough service, was able to answer questions, and used a coupon I wasn’t sure about.

Very thorough service, was able to answer questions, and used a coupon I wasn’t sure about.

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Friendly attentive competent personnel

Friendly attentive competent personnel

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The entire staff, especially Logan, were truly professional but super friendly and provided a very reasonably priced service in ...

The entire staff, especially Logan, were truly professional but super friendly and provided a very reasonably priced service in a quick fashion recommending possible added services in an incredibly no pressure manner.

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Quick and easy

Quick and easy

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Cost. Very expensive.

Cost. Very expensive.

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The price was the highest I’ve ever paid for an oil change. $70 is thru the roof and I won’t be back at that price. It was nev ...

The price was the highest I’ve ever paid for an oil change. $70 is thru the roof and I won’t be back at that price. It was never communicated until time to pay. I even requested normal oil when they tried to up sell to synthetic. Won’t be back at this price point.

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Good people

Good people

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Price seems high

Price seems high

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service was great and i was in and out in less than 20 minutes

service was great and i was in and out in less than 20 minutes

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Very friendly, knowledgeable and hardworking staff. Enjoyed my visit.

Very friendly, knowledgeable and hardworking staff. Enjoyed my visit.

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Great service. Logan and his team did a great job. I will be back.

Great service. Logan and his team did a great job. I will be back.

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I came in close to closing time and Logan was really helpful and welcoming. He took care of my vehicle, was personable and profe ...

I came in close to closing time and Logan was really helpful and welcoming. He took care of my vehicle, was personable and professional, and gave me good information I can use in the future regarding oil changes. I'm glad the hours are accommodating for my schedule for I get off work later in the evening and was happy I could still make it in on time. Thank you Logan!

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The manager Gary was so helpful and friendly. He was not pushy when it came to additional services, which is rare this day and a ...

The manager Gary was so helpful and friendly. He was not pushy when it came to additional services, which is rare this day and age. I will definitely be returning there for my next oil change.

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The staff were great and knew their service well. I am not sure of their names even though they provided me who worked on my ca ...

The staff were great and knew their service well. I am not sure of their names even though they provided me who worked on my car on 09/29/2018 in the afternoon. The were all very friendly and treated me well. The assistant manager was great and did not pressure me into buying more products. Super quick too!!

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Quick and Easy

Quick and Easy

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Everyone was so kind and friendly!

Everyone was so kind and friendly!

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Quick and easy...friendly staff

Quick and easy...friendly staff

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I like the convenience and they are knowledgeable

I like the convenience and they are knowledgeable

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It is very quick service at a good price.

It is very quick service at a good price.

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Quick service, very polite people, expertise

Quick service, very polite people, expertise

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I asked for a service and no prlrice point was communicated to me before the service started. It ended up being $100 more than I ...

I asked for a service and no prlrice point was communicated to me before the service started. It ended up being $100 more than I anticipated and I would have left had I known the price

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Nice people

Nice people

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Service was very fast and staff was very friendly.

Service was very fast and staff was very friendly.

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I was helped as soon as I pulled up. Logan, the manager, was very respectful and extremely helpful. I feel like what he recommen ...

I was helped as soon as I pulled up. Logan, the manager, was very respectful and extremely helpful. I feel like what he recommended me was actually necessary and useful, and I don't usually feel that way when I am suggested something. I appreciate the staff and their demeanor as well as how helpful they are. I will recommend this place to a lot of people and I will return again.

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Everyone was very professional and nice.

Everyone was very professional and nice.

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Fast friendly service, convenient location.

Fast friendly service, convenient location.

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Friendly staff great job Whitestown! I will be back!!

Friendly staff great job Whitestown! I will be back!!

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I like the business model. Very quick in and out yet thorough.

I like the business model. Very quick in and out yet thorough.

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Professional, Fast, knowledgeable, didn't have to drop off the car, and the kids could sit in the back and wait with me. As a p ...

Professional, Fast, knowledgeable, didn't have to drop off the car, and the kids could sit in the back and wait with me. As a parent this is HUGE! My wife was not around to watch the kids and we could not drop off a vehicle, so it was vital that I could take the kids with me, but not loose my car for half a day. Very very convenient!

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I’ve had good experiences everytime I’ve come. The staff is friendly and helpful.

I’ve had good experiences everytime I’ve come. The staff is friendly and helpful.

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Knowledgeable manager took his time to explain things & answe any questions

Knowledgeable manager took his time to explain things & answe any questions

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Took longer to get tires rotated than expected. But, I own a large Ford F-250 which made it more difficult.

Took longer to get tires rotated than expected. But, I own a large Ford F-250 which made it more difficult.

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I requested 5,000 mile for next oil change. Was charged for it but noticed the window sticker said 3,000. Unsure of what I actua ...

I requested 5,000 mile for next oil change. Was charged for it but noticed the window sticker said 3,000. Unsure of what I actually received.

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Extremely quick. No pressure to buy extras. Was given discount

Extremely quick. No pressure to buy extras. Was given discount

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Lewis made the whole trip worthwhile. He's got a sense of humor and made the whole experience fun. He's also a worker and repres ...

Lewis made the whole trip worthwhile. He's got a sense of humor and made the whole experience fun. He's also a worker and represents your company well.

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Logan was great!

Logan was great!

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Valvoline had always had great workers and I’ve always experienced the most wonderful customer service. Gary, Lewis, and Nichola ...

Valvoline had always had great workers and I’ve always experienced the most wonderful customer service. Gary, Lewis, and Nicholas helped me today and they were very kind and polite and knowledgeable. Service members like them is why I keep coming back to Valvoline.

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I just think Its expensive for an oil change

I just think Its expensive for an oil change

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It was quick and easy. The staff was professional and kept me up to date with what needed to be done. Dean and Nicholas did a fa ...

It was quick and easy. The staff was professional and kept me up to date with what needed to be done. Dean and Nicholas did a fantastic job!

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Service was done quickly and correctly

Service was done quickly and correctly

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Staff very friendly and knowledgeable.

Staff very friendly and knowledgeable.

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good Customer Service

good Customer Service

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Jordan was the main guy but they were all awesome. Super polite, professional, and fast

Jordan was the main guy but they were all awesome. Super polite, professional, and fast

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Everything was AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Everything was AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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The staff was so kind and didn’t push me to purchase something I didn’t feel was necessary right that second. They had me in and ...

The staff was so kind and didn’t push me to purchase something I didn’t feel was necessary right that second. They had me in and out in less that 15 minutes.

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3 days earlier i took my wife’s car to jiffy lube and boy that was mistake. It’s nice to have the Noble Romans next door was nic ...

3 days earlier i took my wife’s car to jiffy lube and boy that was mistake. It’s nice to have the Noble Romans next door was nice even though they would have had or done quickly. You have my business as long as there’s a coupon involved.

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As a woman who does not know much about cars in general, these gentlemen are always so friendly and make me feel comfortable eno ...

As a woman who does not know much about cars in general, these gentlemen are always so friendly and make me feel comfortable enough to ask questions. They go out of their way to deliver exceptional customer service.

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Friendly, knowledgeable, fair

Friendly, knowledgeable, fair

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It is because of Cameron, Lewis and Nick that I return here. THeir care and kindness is always outstanding. Thanks guys!!!!

It is because of Cameron, Lewis and Nick that I return here. THeir care and kindness is always outstanding. Thanks guys!!!!

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It was a new experience for me it was fun.

It was a new experience for me it was fun.

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I’ve never been to valvoline before, and I was completely blown away by the speed, efficiency, courtesy, and expertise demonstra ...

I’ve never been to valvoline before, and I was completely blown away by the speed, efficiency, courtesy, and expertise demonstrated by the folks at this location!!!!

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Quick, complete and easy.

Quick, complete and easy.

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It was quick and they was very professional and explain step by step. As it was my first there I'll be going back for all oil ch ...

It was quick and they was very professional and explain step by step. As it was my first there I'll be going back for all oil changes.

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Every time I go there I basically get ordered around and barked at. Then they are always screaming at each other and you never k ...

Every time I go there I basically get ordered around and barked at. Then they are always screaming at each other and you never know when they are talking to you or the person under the car. No friendliness at all. Just get in and get out. I go there because it’s convenient when I forget I’m due for a change. Nothing kore nothing less

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Dean and Nicholas was very professional. Dean was not pushy about trying to up sale me. The service was very quick and you could ...

Dean and Nicholas was very professional. Dean was not pushy about trying to up sale me. The service was very quick and you could tell that they both knew what they were doing. I will always return here and tell everyone that I know.

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The staff..polite & efficient! Appreciate the smiles!

The staff..polite & efficient! Appreciate the smiles!

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Everyone was really friendly and caring

Everyone was really friendly and caring

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I called customer care regarding my receipt in the break out and the poorly communicated price and the extra oil charge was not ...

I called customer care regarding my receipt in the break out and the poorly communicated price and the extra oil charge was not communicated at all had a great experience happened to where the manager felt as if I was bothering her questioning the receipt that I received .

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The visit took 16 minutes and everything seems to be done right

The visit took 16 minutes and everything seems to be done right

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the was confusion between my coupons and the savings she was able to provide

the was confusion between my coupons and the savings she was able to provide

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Cameron, Gary, and another person and Nichole under ground went above and beyond to answer my questions and explain everything a ...

Cameron, Gary, and another person and Nichole under ground went above and beyond to answer my questions and explain everything and I really enjoyed talking with Cameron he was so nice.

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I really enjoy being able to just drive up and get an oil change without having to get out of my car. It doesn’t take long and t ...

I really enjoy being able to just drive up and get an oil change without having to get out of my car. It doesn’t take long and the people go through other things (tire pressure, fluids, etc) while I get my oil changed. I always feel good leaving once there.

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Fast, friendly, knowledgeable, not pushy but informative

Fast, friendly, knowledgeable, not pushy but informative

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The crew working at this site were very professional and efficient. They were busy, but stayed focused on their work to keep car ...

The crew working at this site were very professional and efficient. They were busy, but stayed focused on their work to keep cars moving through the process. They explained clearly the service to me and made me feel like a valued customer.

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Wow! That was the fastest oil change I’ve ever received! I loved that I could wait in my car and watch what was going on underne ...

Wow! That was the fastest oil change I’ve ever received! I loved that I could wait in my car and watch what was going on underneath too! I’ll definitly be back and I will be telling my friends and family to come visit as well. Matthew explained all of my services in a way that was easy to understand and Cameron was enthusiastic and very helpful. They were both extremely professional and polite. I felt comfortable which is a big change from the other places I was getting my vehicle serviced.

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Didn’t even know something like this existed until I moved here. The process was super simple, although I was a bit confused whe ...

Didn’t even know something like this existed until I moved here. The process was super simple, although I was a bit confused when I pulled up. It felt like I was about to go through a car wash. It truly blew my mind how I didn’t have to exit my vehicle one time during the whole process of them changing my oil, checking my fluids, and even replacing my turn signal bulb.

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Good service, very nice people, felt like every thing was done to my car all around great place to have my car cared for thank y ...

Good service, very nice people, felt like every thing was done to my car all around great place to have my car cared for thank you

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Nichole and Lewis were friendly and professional. I also extend praise to the hiring manager at this location. It's uncommon to ...

Nichole and Lewis were friendly and professional. I also extend praise to the hiring manager at this location. It's uncommon to see a female and/or an African American working at an oil change facility. The diversity is much appreciated...and that's coming from a white dude.

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Every employee was friendly. Nicole was outstanding. The service was quick and the explanations were plain.

Every employee was friendly. Nicole was outstanding. The service was quick and the explanations were plain.

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Great service from staff. Among the best of any Valvoline I’ve visited.

Great service from staff. Among the best of any Valvoline I’ve visited.

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Gary and his team were excellent. Great customer service. Service was performed quickly and efficiently. A wonderful experien ...

Gary and his team were excellent. Great customer service. Service was performed quickly and efficiently. A wonderful experience compared to so many other service centers / dealers. Conveniently located near me so I will be back.

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After leaving, i happened to look over at my glove compartment and noticed there were oily fingerprints left on there from them ...

After leaving, i happened to look over at my glove compartment and noticed there were oily fingerprints left on there from them changing my cabin air filter.

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The workers were all extremely friendly and I have never had the detail explained to me like that. Great experience and very fas ...

The workers were all extremely friendly and I have never had the detail explained to me like that. Great experience and very fast!

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Great C/S & fast service

Great C/S & fast service

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Was more than happy with my visit! Will be back.

Was more than happy with my visit! Will be back.

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Employees were very careful and polite. They had a positive attitude and their actions showed pride in their work.

Employees were very careful and polite. They had a positive attitude and their actions showed pride in their work.

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It was a convenient, efficient service..

It was a convenient, efficient service..

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The staff was friendly and efficient!

The staff was friendly and efficient!

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$15 coupon

$15 coupon

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Everyone was very nice & nicole was very friendly & knowledgeable!

Everyone was very nice & nicole was very friendly & knowledgeable!

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Nichole was extremely knowledgeable about everything that was due with my vehicle. She did not push me to buy anything but rathe ...

Nichole was extremely knowledgeable about everything that was due with my vehicle. She did not push me to buy anything but rather gave me good information to base my decision on whether I needed it or not. Dean was swift with working on my car and everyone was very friendly throughout the experience.

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The guys were extremely nice, no pressure to buy any upgrades. Gave me the necessary print out of concerns, oil change was quic ...

The guys were extremely nice, no pressure to buy any upgrades. Gave me the necessary print out of concerns, oil change was quick. I was highly pleased and will definitely share my recommendation with others. Thank you.

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Very friendly staff! They were also very professional. I have been to a few drive up oil change places where the staff seemed sk ...

Very friendly staff! They were also very professional. I have been to a few drive up oil change places where the staff seemed sketchy. This place was clean, efficient and the service staff was awesome!

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The young lady waiting on us in particular, and the entire staff, showed a level of professionalism and friendliness rare these ...

The young lady waiting on us in particular, and the entire staff, showed a level of professionalism and friendliness rare these days in any segment of the retail and/or service industry. The manager Nicole introduced herself this visit and, after several oil changes at that location, me and the family feel we have a great rapport with the crew there and wouldn't dream of going anywhere else. Please pass this along to them: Keep up the good work, we appreciate you!

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I must say as a woman, I was surprised to enter and find two women employees. They worked smartly, diligently, and were very gen ...

I must say as a woman, I was surprised to enter and find two women employees. They worked smartly, diligently, and were very genuine in their service. They truly worked in sync with each other and coworkers, able to multi task at a level I don't normally see among men. I am not trying to be demeaning of men when I say this. It was just an amazing experience all around as well as a learning experience for our younger generation to see that women can truly do anything and do it well! They brought true value and customer service back with kindness which you just don't see this day anymore. Thank you for changing the "norms" and hiring these bright young women. They are hard workers! I will be back!

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Excellent customer service! Knowledgeable and friendly

Excellent customer service! Knowledgeable and friendly

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I appreciated the transparency and checking with the customer on the jobs performed for visual inspection.

I appreciated the transparency and checking with the customer on the jobs performed for visual inspection.

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Gary and Dean worked well as a team up top. They were professional and courteous. I didn’t feel pressured into additional servic ...

Gary and Dean worked well as a team up top. They were professional and courteous. I didn’t feel pressured into additional services and they explained each service that I received.

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There was no wait or line. I pulled right in and got my oil changed in 5 minutes. The three men I seen there all were friendly a ...

There was no wait or line. I pulled right in and got my oil changed in 5 minutes. The three men I seen there all were friendly and had smiles on their face the whole time. Very very pleasant visit. This is the second time I been and I will continue coming back . Thank you all so much !!

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Staff is always courteous and professional. I appreciate the attention to detail they provide each visit.

Staff is always courteous and professional. I appreciate the attention to detail they provide each visit.

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The guys who did the oil change, Gary, Dean and Cam.

The guys who did the oil change, Gary, Dean and Cam.

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The staff was awesome; friendly and professional. My only frustration was that pricing wasn't communicated when services were o ...

The staff was awesome; friendly and professional. My only frustration was that pricing wasn't communicated when services were offered. Most I didn't need, but it would be nice to know what the cost was going to be. A flier with some detail may have been nice. I understand that they were doing their best to be quick and not pushy; which they did well.Overall very happy. Better communication of pricing and options would be helpful.thank you.Hinnerk Wolters

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Staff was friendly. During the coolant exchange the staff member had trouble replacing a hose and getting the fitting just right ...

Staff was friendly. During the coolant exchange the staff member had trouble replacing a hose and getting the fitting just right. She asked another member to come look at the problem and they solved it. I really appreciate they recognized the problem and got the help they needed to make things right.

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The staff was very attentive. They communicated with each other as to what each one was doing and where they were at in the proc ...

The staff was very attentive. They communicated with each other as to what each one was doing and where they were at in the process. They were also aware of the time I was in the bay and keep announcing how long I was in there. I was very happy with Nicole and Gary and the rest. In fact over 2 day time I took in 3 of my vehicles to get serviced and each one had something extra done besides an oil change.

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The employees are all amazing. Especially CSR Gary and Nicole

The employees are all amazing. Especially CSR Gary and Nicole

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Very friendly staff and knowledgeable

Very friendly staff and knowledgeable

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Friendly staff - did not feel like I was just a customer on an assembly line

Friendly staff - did not feel like I was just a customer on an assembly line

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Dean was very personable and knowledagable of the job he was doing.

Dean was very personable and knowledagable of the job he was doing.

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The technicians were very professional and I dropped off the vehicle and then picked it up. Loved the convenience

The technicians were very professional and I dropped off the vehicle and then picked it up. Loved the convenience

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Very quick and courteous!

Very quick and courteous!

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They have details posted, such as the timing of the services as they being rendered. Everything looks efficient, clean and acce ...

They have details posted, such as the timing of the services as they being rendered. Everything looks efficient, clean and accessible to the mechanic's reach in order to provide such efficient service.

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Great service, I wasn't pressured for additional services, staff was friendly

Great service, I wasn't pressured for additional services, staff was friendly

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FastEfficientCourteous

FastEfficientCourteous

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Great employees. Very competent

Great employees. Very competent

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I appreciated the friendliness and professionalism of the associates.

I appreciated the friendliness and professionalism of the associates.

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I love this place. I’ve been here several times, and they’ve always been quick and curteous. I share on Facebook to let my frien ...

I love this place. I’ve been here several times, and they’ve always been quick and curteous. I share on Facebook to let my friends and family know. I have several texts in response saying thank you for sharing. Keep up the great work!

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Very professional staff. Truely focused on providing quality service in a fast efficient manner.

Very professional staff. Truely focused on providing quality service in a fast efficient manner.

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I really appreciated that Kiara updated my Carfax information in the system. I also felt like there was good teamwork. They also ...

I really appreciated that Kiara updated my Carfax information in the system. I also felt like there was good teamwork. They also used the coupon that I provided. Many placed disregard discounts that are presented which seem dishonest.

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They explained how to go to the settings on the screen in my car and remove the wrench showing i need an oil change and they ap ...

They explained how to go to the settings on the screen in my car and remove the wrench showing i need an oil change and they applied my coupon I thought the price for synthetic oil with the coupon was reasonable. they checked all the lights and informed me my one tire had been 10lb low!

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The customer service was excellent. The staff were very professional.

The customer service was excellent. The staff were very professional.

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Staff was friendly and very efficient at there skill sets. In and out in less than 15 minutes very satisfied with service and pr ...

Staff was friendly and very efficient at there skill sets. In and out in less than 15 minutes very satisfied with service and professionalism of the staff.

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It was a great experience and will most likely be back due to having four kids and no time to change oil myself. Price wasn’t te ...

It was a great experience and will most likely be back due to having four kids and no time to change oil myself. Price wasn’t terrible but I still felt it was a little expensive. Maybe it’s just the convenience fee I’m not used. Please pleas please, keep up the good work not pressuring people to buy extra stuff. By far the best part about this place!

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The staff had great attention to detail and communicated well

The staff had great attention to detail and communicated well

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They were kind and clear about what they were doing. They asked if I wanted extra things done, but didn't pressure me. Great peo ...

They were kind and clear about what they were doing. They asked if I wanted extra things done, but didn't pressure me. Great people, great place and super quick.

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Michael the Manager was outstanding. Great communication, great attitude. All employees seemed to know what they were doing and ...

Michael the Manager was outstanding. Great communication, great attitude. All employees seemed to know what they were doing and kept each other informed.

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Mike and staff were incredibly polite, efficient, and very knowledgeable about their services.

Mike and staff were incredibly polite, efficient, and very knowledgeable about their services.

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This Valvoline location was recommended to me and I was very satisfied with the service. I encountered the associations on my v ...

This Valvoline location was recommended to me and I was very satisfied with the service. I encountered the associations on my visit and each one of them was friendly and courteous. They explained what they would be doing, the cost and when I should expect them to be finished. I will definitely be going back and recommending this location.

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EfficientFriendlyOverall pleasant experienceConvenientI am a very busy person, and I appreciate the fact I didn’t need to schedu ...

EfficientFriendlyOverall pleasant experienceConvenientI am a very busy person, and I appreciate the fact I didn’t need to schedule an appointment, yet the whole experience was under 30 minutes, and I was back on the road. I also like the idea of free top offs, as needed.

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Logan, Gary, Dean, and Johnny are consummate professionals. I love the audible checks that are performed after the work is compl ...

Logan, Gary, Dean, and Johnny are consummate professionals. I love the audible checks that are performed after the work is complete. Definitely gives peace of mind.

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The assistant manager was very kind to explain everything that they were doing, the service men completed their jobs with a smil ...

The assistant manager was very kind to explain everything that they were doing, the service men completed their jobs with a smile

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Staff was very professional and friendly.

Staff was very professional and friendly.

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Everybody there was very nice, and my oil change was completed quickly.

Everybody there was very nice, and my oil change was completed quickly.

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The gentlemen all were very friendly. Communicated with each other as well as myself everything that they were doing. I never fe ...

The gentlemen all were very friendly. Communicated with each other as well as myself everything that they were doing. I never felt any pressure for upgrades and felt they were all trustworthy.

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Really? Price, service, didn’t listen to my request, etc. etc. that’s not enough???Your “dude” told me was going by to do some ...

Really? Price, service, didn’t listen to my request, etc. etc. that’s not enough???Your “dude” told me was going by to do something for my car and didn’t. Liar....integrity That’s all I need in my opinion

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Great staff

Great staff

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Staffs were very friendly knowledgeable and courteous

Staffs were very friendly knowledgeable and courteous

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The staff was very courteous and polite. They also changed my headlight... made it very quick and easy. Great group of guys wo ...

The staff was very courteous and polite. They also changed my headlight... made it very quick and easy. Great group of guys working there this morning!!

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The employees at this station are a breath of fresh air. Polite, knowledgable, quick, and act as a solid team.

The employees at this station are a breath of fresh air. Polite, knowledgable, quick, and act as a solid team.

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The gentleman that helped me were extremely efficient and kind. They didn’t make me feel stupid like I usually do when I go to c ...

The gentleman that helped me were extremely efficient and kind. They didn’t make me feel stupid like I usually do when I go to car dealers. Gary, Michael and Logan were amazing!

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The staff was very professional and I would be most likely returning again to this location.

The staff was very professional and I would be most likely returning again to this location.

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Logan did a great job explaining every step and Gary was helpful and explained everything very well too.

Logan did a great job explaining every step and Gary was helpful and explained everything very well too.

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Quick and no appointment needed!

Quick and no appointment needed!

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The time and ease of getting right in, getting done what I asked for, and getting out quickly was above my expectations.

The time and ease of getting right in, getting done what I asked for, and getting out quickly was above my expectations.

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The customer service was on point! Friendly staff and very convenient.

The customer service was on point! Friendly staff and very convenient.

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execution is everything.Please train your staff

execution is everything.Please train your staff

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Logan, Dean, and Kiara were all excellent. I was impressed at their communication to each other in order to ensure everyone was ...

Logan, Dean, and Kiara were all excellent. I was impressed at their communication to each other in order to ensure everyone was remaining safe and all team members knew where they were at in the process. I was just in the area doing other errands when I realized I could get quick service here. I had no idea it would be such an impressive place. I will surely be back.

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Service was excellent ! Gary, Johnny, and Logan were awesome! all very professional, service was quick and great quality! i will ...

Service was excellent ! Gary, Johnny, and Logan were awesome! all very professional, service was quick and great quality! i will definitely be back! 5 starts!!

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From the second I pulled up until I left, the staff was very friendly, professional and quick. It was amazing. They were trainin ...

From the second I pulled up until I left, the staff was very friendly, professional and quick. It was amazing. They were training new associates, and still the service was fabulous.

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Professional - admitted it would be unwise for them to change transmission fluid

Professional - admitted it would be unwise for them to change transmission fluid

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I can normally pull right in and get an oil change. The service is quick, I don't know exactly how long it took, but it seemed l ...

I can normally pull right in and get an oil change. The service is quick, I don't know exactly how long it took, but it seemed like just minutes. I know there are several other things that they check, besides doing the oil change and some of those I tell them not to do or check. Because I like to do them myself and they understand and comply with my request.

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The staff was super friendly and made the experience great!

The staff was super friendly and made the experience great!

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Great, clean, and friendly environment. Would recommend to anyone. Can take care of 99% of your routine/preventative maintenance ...

Great, clean, and friendly environment. Would recommend to anyone. Can take care of 99% of your routine/preventative maintenance without dealing with a huge wait.

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This was my first time visiting valvoline and I'm satisfied with my service, speed of my visit and processionalism of the staff. ...

This was my first time visiting valvoline and I'm satisfied with my service, speed of my visit and processionalism of the staff. I will be be back in the future! Great job Logan, Gary and Michael!

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I received quick, efficient, and professional service and maintenance without the long wait time as I usually experience at the ...

I received quick, efficient, and professional service and maintenance without the long wait time as I usually experience at the car dealer.

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Logan and the other workers identified a missing filter from my last service at jiffy lube, they replaced it and potentially sa ...

Logan and the other workers identified a missing filter from my last service at jiffy lube, they replaced it and potentially saved my car, highly satisfied. Will be back in the future.

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I’ve been to this location a few times and everyone has been extremely friendly and knowledgeable. I’ve also never felt pressure ...

I’ve been to this location a few times and everyone has been extremely friendly and knowledgeable. I’ve also never felt pressured to change or upgrade anything. They’ve done a very nice job of explaining my current situation and taking time to explain things.

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We experienced the best customer service of all time. The service team were very friendly and knowledgeable with all questions a ...

We experienced the best customer service of all time. The service team were very friendly and knowledgeable with all questions and concerns. I will definitely return to this Valvoline location for service on all of our vehicles. They actually made my day even better :) Thank You! I'm a very satisfied customer.

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Fast service at a good price.

Fast service at a good price.

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The service was quick and professional, but also very friendly. The person helping us went through all our potential add ons and ...

The service was quick and professional, but also very friendly. The person helping us went through all our potential add ons and clearly communicated the price of each. They didn't pressure us when we said we wanted to hold off but just said they'd print everything they were saying out for us so we would have the information when we wanted to get the other services. I also appreciated that they showed you the oil stick.

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Phillip and Michael were great. First time there and they made it very easy. Will definitely go back and recommend my wife go th ...

Phillip and Michael were great. First time there and they made it very easy. Will definitely go back and recommend my wife go there too.

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Great personnel: Gary, Dean, Logan

Great personnel: Gary, Dean, Logan

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Even with a discount, I still paid more than Jiffy Lube. Jiffy Lube also vacuums the inside of the car.

Even with a discount, I still paid more than Jiffy Lube. Jiffy Lube also vacuums the inside of the car.

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Fast, friendly service. Didn't try to sell me a bunch of stuff I don't need.

Fast, friendly service. Didn't try to sell me a bunch of stuff I don't need.

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Logan was very pleasant and courteous.

Logan was very pleasant and courteous.

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The staff was great. You could tell they were down a man but still got the work done. The manager and the attendant were very pr ...

The staff was great. You could tell they were down a man but still got the work done. The manager and the attendant were very professional.

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Great service, communication, and price. Gary, Phillip, and Miichael were top notch and very knowledgeable. Second time using a ...

Great service, communication, and price. Gary, Phillip, and Miichael were top notch and very knowledgeable. Second time using a Valvoline and I'm sold to remain a loyal customer.

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Phillip was very friendly and didn’t pressure me to get any extra services than what I went in for.

Phillip was very friendly and didn’t pressure me to get any extra services than what I went in for.

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It was quick efficient service. Michael on the topside was very nice and explained everything very well.

It was quick efficient service. Michael on the topside was very nice and explained everything very well.

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The staff was fantastic. Friendly and engaging. Phillip, Michael and Kiara performed the service and were all very professiona ...

The staff was fantastic. Friendly and engaging. Phillip, Michael and Kiara performed the service and were all very professional.

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Quick and efficient

Quick and efficient

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Very professional staff. Courteous and knowledgable. The staff worked efficiently and did a great job.

Very professional staff. Courteous and knowledgable. The staff worked efficiently and did a great job.

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I was helped by Dean and Logan. Dean came out to my car immediately told me the wait time, once I got inside Logan explained pri ...

I was helped by Dean and Logan. Dean came out to my car immediately told me the wait time, once I got inside Logan explained pricing, took extra time to try to fix an issue with my windshield wipers and was very polite and helpful! This was my first visit there...but will NOT be my last! Thank you guys!!

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Incredible staff and extremely knowledgeable, friendly and efficient. Logan is outstanding.

Incredible staff and extremely knowledgeable, friendly and efficient. Logan is outstanding.

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Logan the CSR was very informative and customer friendly. He is Always professional when I come thru. Other team members were ju ...

Logan the CSR was very informative and customer friendly. He is Always professional when I come thru. Other team members were just as great

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The staff was knowledgeable and friendly. Helped me manage my time and the maintenance on my van.

The staff was knowledgeable and friendly. Helped me manage my time and the maintenance on my van.

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Staff was extremely friendly and told me what they were doing before they did it. They did a great job! Highly satisfied!

Staff was extremely friendly and told me what they were doing before they did it. They did a great job! Highly satisfied!

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The professionalism and organization was very obvious throughout. Clean, fast, got the job done, and as I am also a certified m ...

The professionalism and organization was very obvious throughout. Clean, fast, got the job done, and as I am also a certified mechanic I know for a fact they made only the appropriate and correct recommendations for maintenance on my vehicle. Dean in particular came across as extremely professional, courteous, and clearly took great pride in the quality and timeliness of his work. Phillip was also very down-to-earth and did an excellent job. I never met whoever was under the car, but even with the challenging variety of strange and non-original fasteners on the undercover of my car, there were no complaints or cursing from below, and the cover is once again securely fastened.I couldn't ask for more, and I'm glad I stopped in. I will be back, and I will recommend this Valvoline store to others.

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Had a great experience with the staff there. Phillip, Kiara and Dean were easy to work with and got me out quickly

Had a great experience with the staff there. Phillip, Kiara and Dean were easy to work with and got me out quickly

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The staff was friendly, competent and quick.

The staff was friendly, competent and quick.

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No wait, team worked well together and quickly. I couldn't find my coupon that I thought I had brought with me, and Gary gave m ...

No wait, team worked well together and quickly. I couldn't find my coupon that I thought I had brought with me, and Gary gave me the website to get another one. Very helpful and kind. Thanks, I'll be back!

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Gary, Logan, and Kiara were al very nice and explained everything that was going on. They let us know of another issue with my c ...

Gary, Logan, and Kiara were al very nice and explained everything that was going on. They let us know of another issue with my car and I was unaware of and explained it very well but also didn’t feel pressure to fix it right then and there. I am very happy about my experience!

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I felt very comfortable and I enjoyed being able to see first hand what was being done with my car

I felt very comfortable and I enjoyed being able to see first hand what was being done with my car

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Great employees

Great employees

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Phillip, Gary & Michael were friendly, professional and skilled in their positions. This was my second visit this week and as al ...

Phillip, Gary & Michael were friendly, professional and skilled in their positions. This was my second visit this week and as always, I was very happy with the service and value offered by the location.

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I had just moved town with my family and being the first time I had been to a Valvoline, I was very impressed with their knowled ...

I had just moved town with my family and being the first time I had been to a Valvoline, I was very impressed with their knowledge, friendliness, and full check they did on my vehicle. They also talked to me the whole time so it made the oil change feel like it was only 5 minutes.

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Philip, Gary, and Michael were friendly and easy to talk to.

Philip, Gary, and Michael were friendly and easy to talk to.

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The service was prompt and everything was explained properly. The service people were friendly and had solid knowledge of the in ...

The service was prompt and everything was explained properly. The service people were friendly and had solid knowledge of the information I ask about.Sincerely,Steve Jacob

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I ended up traveling to Minnesota and my oil light came on because my sensors weren’t reset.

I ended up traveling to Minnesota and my oil light came on because my sensors weren’t reset.

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It's fast and easy to just pop-in instead of scheduling an appointment.

It's fast and easy to just pop-in instead of scheduling an appointment.

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Phillip the CSR, Gary, Topside and Logan Bottomside were all very kind and friendly.

Phillip the CSR, Gary, Topside and Logan Bottomside were all very kind and friendly.

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The staff was very friendly, prices were very resonable, and I was in and out in no time. Will definitly be back.

The staff was very friendly, prices were very resonable, and I was in and out in no time. Will definitly be back.

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I was greeted by Phillip into the garage. Michael was there too ready to change the transmission fluid in my 2002 Toyota Tacoma ...

I was greeted by Phillip into the garage. Michael was there too ready to change the transmission fluid in my 2002 Toyota Tacoma. I asked both of them if they had seen reoccurring issues with the Tacoma models and they said no. When I was about to leave Phillip gave me a paper with some other things suggested. I asked him about the fuel system service and he explained what it was. He said he had a 7 mpg increase in his van when he had the service so I decided that maybe my old truck could use it too. My gas mileage is about 2 mpg less than when I purchased the vehicle. They topped off my washer fluid and checked the pressure in my tires which I was thankful for. It's nice to have a place where I can get fast service for my vehicle. I would rather not wait longer at the Toyota dealer, plus they charge about $50 more for changing transmission fluid.

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The service team that waited on me, Phillip, Michael and Kiara,were efficient and professional.

The service team that waited on me, Phillip, Michael and Kiara,were efficient and professional.

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Quick, professional, and knowledgeable

Quick, professional, and knowledgeable

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Gary, Logan and Kiara were all extremely courteous, helpful and happy to work alongside with throughout the process.

Gary, Logan and Kiara were all extremely courteous, helpful and happy to work alongside with throughout the process.

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Great customer service QuickFriendly CleanKnowledge staff

Great customer service QuickFriendly CleanKnowledge staff

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Very friendly and thorough

Very friendly and thorough

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Phillip and Logan do a great job! I bring all four of our families cars to the Whitestown Anson location. Great service!

Phillip and Logan do a great job! I bring all four of our families cars to the Whitestown Anson location. Great service!

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My car has a wrench on the dash that did not go out after getting the oil change Did something else need to be done?

My car has a wrench on the dash that did not go out after getting the oil change Did something else need to be done?

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Good service - staff - location - clean facility!

Good service - staff - location - clean facility!

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Phillip, Dean and Michael were very polite and friendly. They valued my time as a customer. They had me in and out in no time at ...

Phillip, Dean and Michael were very polite and friendly. They valued my time as a customer. They had me in and out in no time at all. I appreciated their efficiency and will be visiting at my next oil change!

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Michael was amazing, seriously, he has a wonderful disposition, answered all my questions.

Michael was amazing, seriously, he has a wonderful disposition, answered all my questions.

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Phillip, Gary and Dean were quick and efficient. I was wanting to schedule an appointment online so I could be sure I would get ...

Phillip, Gary and Dean were quick and efficient. I was wanting to schedule an appointment online so I could be sure I would get in and get out but I don’t think I would ever have an issue with speed if service at Valvoline. I wasn’t required to leave my vehicle - which I appreciated - and the CSR was very clear with the instructions he was giving every step of the way.

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I do not generally trust the quick service oiul change yet I had a coupon. It is a good thing that I chose "satisfied"

I do not generally trust the quick service oiul change yet I had a coupon. It is a good thing that I chose "satisfied"

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The staff were all extremely friendly and knowledgeable. Including Phillip, Michael, and Kiara.

The staff were all extremely friendly and knowledgeable. Including Phillip, Michael, and Kiara.

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all good

all good

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Second visit and all went well

Second visit and all went well

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Just quick service, friendly happy staff, glad they had hours open on Sunday when my "Change Oil Light" came on and I knew it wo ...

Just quick service, friendly happy staff, glad they had hours open on Sunday when my "Change Oil Light" came on and I knew it would be a challenge to get an oil change during the work week.

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Super quick, friendly, fairly priced, and they explained/showed any problems with the car to prove there were problems, instead ...

Super quick, friendly, fairly priced, and they explained/showed any problems with the car to prove there were problems, instead of just finding ways to charge people like other locations. Was overall just very surprised to see how much better Valvoline was compared to the many other local places I’ve gone for car maintenance and oil changes.

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Great quick service

Great quick service

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prompt courteous service at a fair price

prompt courteous service at a fair price

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Phillip, Michael and Logan are incredibly fast, helpful and friendly. I’m lucky their is a valvoline close to my house.

Phillip, Michael and Logan are incredibly fast, helpful and friendly. I’m lucky their is a valvoline close to my house.

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The employees were great!

The employees were great!

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Great, Nice Service

Great, Nice Service

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The entire staff was so friendly. I love that I was in an out. I also loved the fact that there was a female mechanic there. L ...

The entire staff was so friendly. I love that I was in an out. I also loved the fact that there was a female mechanic there. Logan, Kiara, and Phillip were all very nice.

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Philllip, Gary and Michael were very nice and informative. They added value beyond just the oil change and I enjoyed speaking wi ...

Philllip, Gary and Michael were very nice and informative. They added value beyond just the oil change and I enjoyed speaking with them all.

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Phillip, Gary, & Dean were great!!! Friendly, knowledgeable, and professional!Thank you!!!Jessica Stockton

Phillip, Gary, & Dean were great!!! Friendly, knowledgeable, and professional!Thank you!!!Jessica Stockton

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The price is very high

The price is very high

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I was in and out quickly, the workers were friendly and I didn't encounter any issues.

I was in and out quickly, the workers were friendly and I didn't encounter any issues.

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friendly and quick service. I liked the computer screen so you could see the work being done.

friendly and quick service. I liked the computer screen so you could see the work being done.

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Logan and Phillip were awesome! I am a female with little knowledge of vehicles and they made me feel completely comfortable wit ...

Logan and Phillip were awesome! I am a female with little knowledge of vehicles and they made me feel completely comfortable with what needed done to my car! They were not pushy at all and also explained what was being done in order to further my knowledge. I will go to this shop every time for my quick service car needs!

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Quality Service, excellent customer relations

Quality Service, excellent customer relations

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This is the second time I've visited this location. The first time I went it was great, I even told my dad he needed to go there ...

This is the second time I've visited this location. The first time I went it was great, I even told my dad he needed to go there! This last time, I'm not sure if it was an accident or intentional, but I got the Max Oil instead of the Conventional Oil. The gentleman told me it would give me 5,000miles instead of 3,000 ... however on my dashtag he put on the numerical value of needing a change in 3,000miles rather than 5,000 (which I didn't notice until after I had already left). Not sure if that was intentional to get me to come in sooner, thinking I wouldn't notice or if it was accidental? I still plan on returning out of convenience for now, but won't hesitate at all going elsewhere in the future if things like this continue.

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I called before stopping up there nd spoke to Chris and he assured me I didn’t have to wait in a line and that it’s a driving se ...

I called before stopping up there nd spoke to Chris and he assured me I didn’t have to wait in a line and that it’s a driving service. I got there and pulled right in and the stuff was really quick and easy to convers with while I was getting my car serviced. They also have more services to offer other than a oil change.

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Very professional behavior and demeanor among the three staff who were there at that time.

Very professional behavior and demeanor among the three staff who were there at that time.

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It was so quick. It took less than 11 minutes. I didn't have a lot of time to spend and didn't want any extras done. I just n ...

It was so quick. It took less than 11 minutes. I didn't have a lot of time to spend and didn't want any extras done. I just needed a quick oil change and I got it.

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The staff was so friendly

The staff was so friendly

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I have never been to a "self service" oil replacement station that I could remain in my Jeep. What a great concept! To add icin ...

I have never been to a "self service" oil replacement station that I could remain in my Jeep. What a great concept! To add icing to it, I could watch the guys in the pit change oil & filter on the monitor that was right by the door. The 2 service guys were very professional and courteous. They explained what the cost of each item was, (I had both wiper refills, a burnt out tail lamp, a new air filter, and of course the new synthetic oil and filter cost explained before they replaced them). Out standing service. A bit costly, but worth every penny. I am very satisfied and I already have recommended Valvoline to my family. Great job from the service techs, 5+ stars.

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The service man who helped me was very friendly and made me feel comfortable & not pressured

The service man who helped me was very friendly and made me feel comfortable & not pressured

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Don't feel there was a good value with the oil that was put in and how long they said it would last

Don't feel there was a good value with the oil that was put in and how long they said it would last

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Good service

Good service

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Quick, convenient, friendly.

Quick, convenient, friendly.

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Quick change and no pressure to buy other products

Quick change and no pressure to buy other products

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Very friendly and courteous staff. Service was easy and quick.

Very friendly and courteous staff. Service was easy and quick.

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The speed and care impressed me

The speed and care impressed me

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Nate in whitestown/Zionsville was very nice and personable. I really appreciated the communication of everyone working together ...

Nate in whitestown/Zionsville was very nice and personable. I really appreciated the communication of everyone working together to get the job completed safely, quickly and efficiently.

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Very professional and courteous, in and out quickly.

Very professional and courteous, in and out quickly.

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I felt that the service provided was excellent. I was informed of the additional things that would help my car such as a fluid ...

I felt that the service provided was excellent. I was informed of the additional things that would help my car such as a fluid exchange but did not feel that I had to purchase the exchange at that time. Also, I needed an air filter and they were prompt to let me know when they would have the part in to complete the service. The staff were very professional and polite.

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In and out very quick.....10-15 minutes.

In and out very quick.....10-15 minutes.

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Extremely too pricy. Almost $95. For max life and an air filter. Way too high in my opinion for most places that would charge $2 ...

Extremely too pricy. Almost $95. For max life and an air filter. Way too high in my opinion for most places that would charge $20-30. With full synthetic it was going to be $100. For an oil change?? No way.

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Great service and product

Great service and product

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Felt pressured to buy other services when I was there for a simple oil change

Felt pressured to buy other services when I was there for a simple oil change

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Mike was great and the rest of the staff did an excellent job. You have a staff that is great with customers. I think the pric ...

Mike was great and the rest of the staff did an excellent job. You have a staff that is great with customers. I think the price point is a bit high, but the service was stellar.

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THE QUICK AND FRIENDLY SERVICE

THE QUICK AND FRIENDLY SERVICE

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Excellent customer service! I felt like I was being serviced by an extremely experienced pit crew!! Awesome!

Excellent customer service! I felt like I was being serviced by an extremely experienced pit crew!! Awesome!

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Very expensive compared to other oil change companies

Very expensive compared to other oil change companies

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Friendly courteous staff.

Friendly courteous staff.

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The staff was excellent, efficient, and knowledgeable. They walked me through the process and that makes me feel a lot more conf ...

The staff was excellent, efficient, and knowledgeable. They walked me through the process and that makes me feel a lot more confident as a consumer. Being able to watch the process on the cameras is not only fascinating but it gives you something to do when you're waiting. I had an excellent experience and have already told my co-workers Valvoline in Whitestown is the real deal.

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Outstanding service

Outstanding service

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I had 2 technicians that helped me with my oil change. (Nate and Mike) both were very pleasant and very helpful. I even told my ...

I had 2 technicians that helped me with my oil change. (Nate and Mike) both were very pleasant and very helpful. I even told my husband that I was impressed with their courtesy and helpfulness. They both had friendly smiles and were very helpful with some of the buttons on my car that I was struggling with.

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Prompt, thorough and clean. I appreciate being able to wait in my vehicle and that the service technicians kept my vehicle clea ...

Prompt, thorough and clean. I appreciate being able to wait in my vehicle and that the service technicians kept my vehicle clean and were not sloppy with the service.

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Extremely fast service. Cool view of the work being done on the undercarriage.

Extremely fast service. Cool view of the work being done on the undercarriage.

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The friendly workers, the honestly that gave me.

The friendly workers, the honestly that gave me.

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Friendly and knowledgeable employees

Friendly and knowledgeable employees

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super convenient and quick. Glad to have this store open by our house!

super convenient and quick. Glad to have this store open by our house!

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Quick and convenient

Quick and convenient

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Overall friendliness of the staff. NO HIGH PRESSURE SALES. Fast Service with a Smile.

Overall friendliness of the staff. NO HIGH PRESSURE SALES. Fast Service with a Smile.

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Fast and courteous service.

Fast and courteous service.

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This is efficiency at its finest. I am so impressed with how quick everything was but more than just quick everyone was so frien ...

This is efficiency at its finest. I am so impressed with how quick everything was but more than just quick everyone was so friendly and pleasant. I know nothing about cars so I usually feel dumb and belittled when I visit your competitors and the gentleman today did the complete opposite. Please offer praise to Phillip, Gary, Dean and Logan in your Whitestown location for being exceptional on every level and establishing a return customer.

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satisfied is about as high as I go.

satisfied is about as high as I go.

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No pricing was given. I was fit to be tied when the price of your oil change, full synthetic, was TWICE what I pay at a dealers ...

No pricing was given. I was fit to be tied when the price of your oil change, full synthetic, was TWICE what I pay at a dealership, and they rotate my tires at the dealership. Nobody asked me about package or which oil change I wanted. Nobody gave me any indication as to how much I was going to be charged and when I asked, nobody answered until they gave me the bill. I was extremely upset. The manager came over and dropped the price 20 dollars, but that is still WAY too high. I'll not be using any of your service centers in the future, since I can, amazingly enough, go to ANY car dealer, spend 46.95 on the SAME OIL CHANGE and get tires rotated at the same time. That's still 20 dollars cheaper, AFTER the 20 dollar discount.

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Excellent customer service. Kept informed what they were doing

Excellent customer service. Kept informed what they were doing

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Everyone was very professional and friendly. Excellent service!

Everyone was very professional and friendly. Excellent service!

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While my first visit was honestly due to convience and close proximity to home, I returned this time because of how much I enjoy ...

While my first visit was honestly due to convience and close proximity to home, I returned this time because of how much I enjoyed the experience last time. To my delight, however, this visit was better still and reaffirmed my planning to return to this location (040139-Whitestown) for any of the applicable maintenance needs for mine and my wife's vehicles. Logan was very friendly and provided explanations and benefits for the additional services offered beyond the basic oil change, so I decided to go with full synthetic and a fuel treatment while I was there. I was interested in additional services offered that Logan explained, however it was not in my budget for this visit. Logan let me know that I can return for those services without also needing an oil change, so I can come back whenever is convenient. While I had very little interaction with Dean and Nathaniel, I was impressed by the fast service and efficiency of my service and I am confident that they did a great job under the hood and body. In summary, I am quite happy that this location moved in so close to home and will definitely be returning thanks to great customer service and the experience as a whole.

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I recently visited the Whitestown Valvoline with 3 vehicles at different times. Each visit was slightly inconsistent from the pr ...

I recently visited the Whitestown Valvoline with 3 vehicles at different times. Each visit was slightly inconsistent from the previous. Ex: my second visit, I was not offered to replace the cars cabin filter as I was with the 1st and 3rd car. I went to a nearby auto store and purchased and installed a cabin filter for 20.00 cheaper than I paid for the 1st cars cabin filter. Had I been offered the cabin filter on the second vehicle, I would have purchased it at Valvoline.

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Very friendly and helpful people.We felt very valued there.

Very friendly and helpful people.We felt very valued there.

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The technicians offered me additional maintenance needs that I didn’t realize were available at your location. Nate and Logan ma ...

The technicians offered me additional maintenance needs that I didn’t realize were available at your location. Nate and Logan made the process very easy and quick.

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applied an air intake hose i purchased after the other one cracked during oil change service. No questions asked, no charge.

applied an air intake hose i purchased after the other one cracked during oil change service. No questions asked, no charge.

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Took much longer than expected and was asked to return in a week to check radiator level.

Took much longer than expected and was asked to return in a week to check radiator level.

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Excellent service.

Excellent service.

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Your prices are to high. We normally go to our car dealership and get an oil change and a car wash for $45.00. We decided to g ...

Your prices are to high. We normally go to our car dealership and get an oil change and a car wash for $45.00. We decided to give Valvoline a try since we could shop locally. We will probably not return as we can get a complete check of all the dames done as your service plus the car wash for less.

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efficient and knowledgeable staff, reasonable cost for service

efficient and knowledgeable staff, reasonable cost for service

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Quick and easy. Nice staff and knowledgeable about service they were providing. Very up front about everything and showed great ...

Quick and easy. Nice staff and knowledgeable about service they were providing. Very up front about everything and showed great care.

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$50 basic oil change is outrageous. Being able to stay in the vehicle is not a luxury worth paying extra for and if there is any ...

$50 basic oil change is outrageous. Being able to stay in the vehicle is not a luxury worth paying extra for and if there is any wait involved it makes it even worse.

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I have to go on a long road trip and was unable to get into my normal oil change place. This place (which just opened) was wond ...

I have to go on a long road trip and was unable to get into my normal oil change place. This place (which just opened) was wonderful! and I will continue going here.

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It was very thorough and the staff was extremely friendly and informative.

It was very thorough and the staff was extremely friendly and informative.

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Very polite and friendly staff! Everything was explained to me with no pressure to purchase extras.

Very polite and friendly staff! Everything was explained to me with no pressure to purchase extras.

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there was no waiting

there was no waiting

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The men working were very nice and efficient. Everything went very smoothly especially considering it is a new location.

The men working were very nice and efficient. Everything went very smoothly especially considering it is a new location.

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friendly person

friendly person

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The staff was very knowledgeable, extremely friendly, and helped answer any questions I had regarding my vehicle or the oil chan ...

The staff was very knowledgeable, extremely friendly, and helped answer any questions I had regarding my vehicle or the oil change itself. It was a very efficient process, yet I felt like helping me was their main priority - not just trying to get me in and out. They were wonderful!

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It was quick and easy especially for a sunday morning

It was quick and easy especially for a sunday morning

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Completed the process in about 30 minutes

Completed the process in about 30 minutes

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Everyone there was very friendly. There was one customer getting serviced than one waiting in line and then myself. I was there ...

Everyone there was very friendly. There was one customer getting serviced than one waiting in line and then myself. I was there a total of 32 minutes. They serviced my car and two others in a half hour. They all seemed to respect one another and knew what there were doing. Very happy with the service.

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Professional staff, answered questions with knowledge, kept me informed, offered choices, & great teamwork! And great friendly ...

Professional staff, answered questions with knowledge, kept me informed, offered choices, & great teamwork! And great friendly smiles with service!!! Thank you!

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Very friendly staff. Very accommodating and understanding

Very friendly staff. Very accommodating and understanding

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New location - great customer service. Fixed a air filter cabinet for me.

New location - great customer service. Fixed a air filter cabinet for me.

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Long wait to get into the garage. Felt pressured to buy new filters.

Long wait to get into the garage. Felt pressured to buy new filters.

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The manager and staff were very professional, polite and friendly. I felt very at ease having my car serviced at their location ...

The manager and staff were very professional, polite and friendly. I felt very at ease having my car serviced at their location. They explained everything, and patiently answered my questions. Will definitely be back!

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The guys were very efficient and polite . May recommendations, but we're not pushy.

The guys were very efficient and polite . May recommendations, but we're not pushy.

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Very friendly and knowledgeable technicians.

Very friendly and knowledgeable technicians.

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Michael opened the bay early to start my Oil Change at about 9:45 am to start before the opening time of 10 am on a Sunday. He d ...

Michael opened the bay early to start my Oil Change at about 9:45 am to start before the opening time of 10 am on a Sunday. He didnt make me wait. Once inside, he explained all options and did not pressure me to buy anything extra.

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Even after a 15.00 off coupon was still 60.00 freaking dollars! Didn't clean the inside of the car like most others do.

Even after a 15.00 off coupon was still 60.00 freaking dollars! Didn't clean the inside of the car like most others do.

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Quick, easy and the staff was super friendly. The price was right and I wasn’t pressured into buying anything that I didn’t ask ...

Quick, easy and the staff was super friendly. The price was right and I wasn’t pressured into buying anything that I didn’t ask for when I came in.

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Friendly professional service

Friendly professional service

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I really liked not having to get out of my car

I really liked not having to get out of my car

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Very clean, and Mike the GM was very friendly

Very clean, and Mike the GM was very friendly

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Great service. Put air in my tires. Highly satisfied

Great service. Put air in my tires. Highly satisfied

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clean and highly professional

clean and highly professional

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I am a senior female. On my own to do all car work so I highly trusted theses fellows to treat me right. And do what has to be d ...

I am a senior female. On my own to do all car work so I highly trusted theses fellows to treat me right. And do what has to be done for my car to be as safe as possible for me. It is close by I do not have to drive far as I am new in this area and do not know my way around

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Overall, very good. Time to service seemed a bit long as I was the only customer there, about 20 minutes. Price was a bit high v ...

Overall, very good. Time to service seemed a bit long as I was the only customer there, about 20 minutes. Price was a bit high vs what I can get at Midus

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Very courteous and quick

Very courteous and quick

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It appeared that everything was process driven and all of the team was aware of their individual role. It was apparent that the ...

It appeared that everything was process driven and all of the team was aware of their individual role. It was apparent that the staff was well trained and the environment was business like, but friendly. I felt comfortable with the process and it left a good impression. The manager was present and the associate Kiara (?) did a great job of checking us in...

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Quick service. Good communication about what they did and the cost. Very satisfied with the experience.

Quick service. Good communication about what they did and the cost. Very satisfied with the experience.

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very friendly and knowledgable

very friendly and knowledgable

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The staff was incredibly friendly. No pressure to buy other items like most places. They got me in and out in a hurry.The waiti ...

The staff was incredibly friendly. No pressure to buy other items like most places. They got me in and out in a hurry.The waiting room was extremely hot. It faces the sun and the thermometer said 84 degrees.

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It was fast. I was able to stay in my car. I could watch because of the cameras. I had a coupon.

It was fast. I was able to stay in my car. I could watch because of the cameras. I had a coupon.

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I feel the price is high for an oil change.

I feel the price is high for an oil change.

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Courteous staff. James, under the car, worked tirelessly on a previously installed drain plug.Mike also was very informative. ...

Courteous staff. James, under the car, worked tirelessly on a previously installed drain plug.Mike also was very informative. Really liked the closed circuit camera setup. And was impressed with how scanning the VIN revealed prior maintenance, etc.

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Logan was extremely professional while being down-to-earth friendly and relatable.What's more, I liked being able to watch via c ...

Logan was extremely professional while being down-to-earth friendly and relatable.What's more, I liked being able to watch via camera, the service being performed under my vehicle... Very cool!

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Everyone was so nice. Sat in my car and was out in 15 minutes. Great service

Everyone was so nice. Sat in my car and was out in 15 minutes. Great service

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Everyone was very friendly and efficient!!!

Everyone was very friendly and efficient!!!

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They told me what the problem is and the reasoning behind what they did and explained it as clearly as possible

They told me what the problem is and the reasoning behind what they did and explained it as clearly as possible

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fast and friendly service didn't try to sell something that I didn't need

fast and friendly service didn't try to sell something that I didn't need

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very quick and friendly

very quick and friendly

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The experience was very good. All of my previous service had been received at the Dealership. I enjoyed my experience with you ...

The experience was very good. All of my previous service had been received at the Dealership. I enjoyed my experience with you better. Positive experience. I will come back. That said, when I said yes to replacing my Cabin Air Filter, I was verbally quoted a discounted price of $31.99. After paying, leaving, and then looking at receipt, I was charged full price of $39.99. I should have checked before leaving--next time I will. Also, the sticker in my car window reflects 3,000 until my next change when I upgraded to the 7,500 mile interval until my next change. Overall, positive experience. Will return.

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Price was pretty high for the amenities and services

Price was pretty high for the amenities and services

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Quick service and friendly staff

Quick service and friendly staff

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The CSR, Logan, was extremely friendly and knowledgeable, made you feel welcomed and that your business was appreciated!!Loved ...

The CSR, Logan, was extremely friendly and knowledgeable, made you feel welcomed and that your business was appreciated!!Loved how you can remain in vehicle and not pressured!

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Clean facility.Quick service.Professional technicians.Did not try to sell me stuff I did not come for ( ! ) - this will be the m ...

Clean facility.Quick service.Professional technicians.Did not try to sell me stuff I did not come for ( ! ) - this will be the main reason for return visit(s).

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This team was awesome! Friendly, down to earth, fast and thorough. You have a great thing here!

This team was awesome! Friendly, down to earth, fast and thorough. You have a great thing here!

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It was quick, the techs we very knowledgeable, and the waiting room was very clean.

It was quick, the techs we very knowledgeable, and the waiting room was very clean.

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Quick service and the staff were extremely polite, so polite that it made me notice.

Quick service and the staff were extremely polite, so polite that it made me notice.

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It was clean and new. The employees were kind and very professional.

It was clean and new. The employees were kind and very professional.

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Both people were very good representatives of the business and did their jobs other a smile and positive attitude

Both people were very good representatives of the business and did their jobs other a smile and positive attitude

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A touch slow. You could tell the team was still a little new and not quite familiar with the entire process. But overall I will ...

A touch slow. You could tell the team was still a little new and not quite familiar with the entire process. But overall I will definitely return to this location again. Good job

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Fast service, knowledgable & nice staff.

Fast service, knowledgable & nice staff.

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Oil change was quick and the two people working on it were double checking each others work. The man draining my oil forgot to p ...

Oil change was quick and the two people working on it were double checking each others work. The man draining my oil forgot to put the skid plate back on and the lady who filled the oil caught it.

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The price is higher then other places.

The price is higher then other places.

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