RECENT REVIEWS
Jess
6/17/2026
2.0 out of 5.0
Needed an oil change and on Sunday was told the Tates Creek location didn’t have my oil filter, recommended I call another location and Customer Service could help me locate a filter. He shewed me out the door quickly, though there was no one in line behind me. I called the Richmond Rd. location and they had no filter, told me Customer Service is not open on Sundays. On Monday, I called the Nicholasville Road location and learned there were no filters I needed in Lexington. I purchased my own oil filter and had the Nicholasville Road location install it. Normally, my experiences are much better, but this time the employees were not very kind or helpful. Instead of asking me details like tire pressure, they were telling me, and they were wrong. I was in a rush to pick up my kids and their incompetence caused me to be late. Definitely disappointed and not sure I will return.
Mila H.
6/17/2026
5.0 out of 5.0
We recently visited Valvoline Instant Oil Change for an oil change, and the experience was excellent from start to finish. The entire service took only about 15 minutes, which was incredibly convenient.
The quality of service was outstanding, and Michael provided top-notch customer care. He was professional, friendly, and made sure everything was explained clearly throughout the process.
The team also checked all of the filters in our vehicle and made sure everything was in good condition. It’s great to see a shop that pays attention to the details while still working efficiently.
Fast, professional, and reliable service. We’ll definitely be coming back for future maintenance and highly recommend this location to anyone looking for a quick and hassle-free oil change.
Valvoline Instant Oil Change
Thanks for the 5 stars! Our Valvoline Instant Oil Change technicians love keeping vehicles in great shape. Visit us again soon for your next quick oil change in Lexington!
Adam R.
6/17/2026
5.0 out of 5.0
I had really good experience in this store. The manager was very friendly and told me that he will give me a discount for a 20% and help me to get the high-quality oil level. I can’t finally recommend this team. Everybody is very friendly. They checked everything in my vehicle. Also they check my oil filter cabin filter filter. I am really happy that I visited this store and can recommend the store for everyone.
So next time, if you’re gonna choose where to change oil, you will know that here you can do that oil change highly recommended .
Valvoline Instant Oil Change
Thanks for the great review! Our team at our store on 2172 Nicholasville Road is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.
