RECENT REVIEWS
Wolverine J.
12/12/2025
4.0 out of 5.0
Theyre alway cool and helpful. They dont try to sell a bunch of bs i dont need. Usually not a long wait.
Valvoline Instant Oil Change
Thanks so much for sharing your fast and friendly experience! We appreciate your continued loyalty! See you next time for another top-notch experience!
Mera M.
12/9/2025
5.0 out of 5.0
Y’all want believe this I went to valvoline today to get a battery replaced that one of the workers told me I needed to replace yesterday and when I went I met two amazing hard working dedicated employees name DJ aka Darwin hopefully I’m saying it right and the amazing manager Tuesday December 9 at approximately 5:00-5:40 who went above and beyond and figured out that I didn’t need a battery replacement after throughly checking my car out only to find that a cap from the new battery had been left on there when it was replaced thanks to those guys I left with the biggest smile on my face and I am even going to come back to tip the both of them hats off to them two non money spent they absolutely rock 100000000/10 will recommend when your car is in need of any maintenance I will be coming back as well for future checkups moving forward..ps sorry for the long paragraph I just wanted to make sure they where recognized for the hard work and for everyone to know how happy I am🙂🙂🙂🙂🙂🙂🙂
Valvoline Instant Oil Change
Your satisfaction is our top priority, and we appreciate your feedback! Thanks for taking the time to recognize our team here in Louisville! We look forward to seeing you next time!
Nicole
12/6/2025
1.0 out of 5.0
I went today for an oil change and the lady working scanned my door then proceeded to tell me I was not due for an oil change in a rude tone. I explained that my car was acting funny and it typically means it’s time for an oil change. She then said you’re only at 2k miles you don’t need an oil change just go put some oil in your car. I explained that my car is actually due on the 26th she said do you drive the car? I said yes I do. She said then you don’t need an oil change that date is only if the car is not being driven. I said I’m also almost at my miles for my oil change. She said you don’t need an oil change. I asked so you’re saying I can’t get an oil change here? She said I mean you can if you wanna waste $108. The lady was rude to me and I just decided to leave. I then went home and checked my oil and it was completely emptied out not a drop in there. I don’t know anything about changing or filling up my oil so I was just needing some assistance. I’ve never went to a vavoline and experienced that before. I decided to go to a different one and they were extremely helpful and educated me.
