Oil Change BASHFORD MANOR

3608 Bardstown Road louisville, KY 40218
(502) 459-5112
Hours
Sunday 11:00am - 5:00pm
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 8:00am - 6:00pm
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Reviews
Outstanding service from Aiko. She explained everything very thoroughly, and was not pushy when I declined the extra service. She was friendly and professional
HL
January 6, 2020
Samuel is ALWAYS a lift to my day when I visit Valvoline. His service is friendly, prompt and quick.What a great team overall!!Grateful that you’re in my neighborhood.
Kim S.
January 6, 2020
I don't write reviews, and I definitely did not think I would be writing one on Valvoline oil change; however, with what I experienced I had to. There is not one thing that I would change about my visit. I was so incredibly impressed by everything. The friendliness, thoroughness, efficiency, excellent customer service, and very informative. There were 3 people in the bays when I pulled in. I was warmly greeted by the first gentleman, then the next came and got all my information and began the work, then the girl came over and walked me through the entire process, informed me about some services I could use, and then helped me download the Valvoline app. I just want to say that I will be back, and will be telling everyone I know about the service I received. EXCELLENT service is a reflection of excellent management! Thanks again!!
Jason C
January 4, 2020
This location is always friendly and they are always very happy to see you. They know who their repeat customers are and they acknowledge you. They work well together.
Denise T
December 18, 2019
Customer service has always been courteous when I go there even if I only need air in my tires
needtowin32
December 17, 2019
Strongly satisfied at Valvoline
Thierson
January 10, 2020
I came in for a top off. A top off used to include a multipoint check. No turn signals or lights were tested and I had to ASK for my belt to be examined, which meant other checkpoints were dismissed. There was no point in lifting my hood. The gentleman who looked under the hood took a while to come over and didn't do a thorough check. Dissapointed.
S.E.
January 10, 2020
They took the time to explain to me what I needed done to my car and how it impacted it. Also, they were able to give me accurate times on how long it would take.
Nistimis
December 9, 2019
Aim to please the customer.
Aaron B.
December 4, 2019
This particular location on Bardstown has always been great when I’ve been there.
Unknown
December 3, 2019
Got the job done quickly and very positive and polite.
DCox
December 2, 2019
I been with valvoline since 2005
R t
December 2, 2019
Staff was nice and explained all the services that were being done... checked my tires... something that I was concerned about, which I’m no longer concerned about thanks to Valvoline.....they did a great job😀
L. Valencia
December 2, 2019
I came right as the store was opening on Sunday at 11am. Three employees arrived about 5 minutes before opening, and only one of the employees was actually dressed and prepared for work. Consequently, one of the employees was asked to come up to the floor on Bay 1, and he replied (irritably) "Hold on! I'm still getting dressed!". At this point, it was 11:05 and the employee was still not ready for work. Once he was actually on the floor, he made several complaints; he also asked me like 3 times to turn off my headlights, yet they were already off. Overall, the grumpy and ill-prepared employee made me seem like an inconvenience. When I denied his request to change my battery, he was like "okay then-- good luck on not getting stranded somewhere."I did not catch the name of the employee who had repeated displays of unprofessionalism, but I could describe him as heavy-set with short brown hair. Younger guy, perhaps in his early to mid-twenties (my visit occurred on 12/1/19).
Randall Flagg
December 1, 2019
Theron assisted me and helped me find the best price for my oil change which I greatly appreciated. Because of him I will return.
Mollie S.
November 24, 2019
I arrived a few minutes before closing with a $20 coupon that expired that day! I was so happy to use the coupon, and was greeted with smiling faces and welcoming words. The crew worked efficiently as usual for a Valvoline visit. No pressure to purchase a new air filter, as was suggested by staff. I do not feel as if they rushed through the service, and for that I am very appreciative, and will certainly return to this location in the future. Great Experience!!
GiGi
November 23, 2019
Staff are always highly professional with good social skills and exceptional expertise. I'm a repeat customer because of a travel job, and they always remember me. That carries quite a bit of weight with me.
Thomas T
November 19, 2019
Over 60 minutes from time I got in line to pulling out of garage
Earsareshot
November 16, 2019
Had new battery put in, security alarm proved to be a challenge but they didn’t give up. Had a total of 4 people working on it
Angela K
November 16, 2019
Too long wait to get in the bay
Jason S
November 12, 2019

Reviews

Outstanding service from Aiko. She explained everything very thoroughly, and was not pushy when I declined the extra service. She was friendly and professional
HL
January 6, 2020
Samuel is ALWAYS a lift to my day when I visit Valvoline. His service is friendly, prompt and quick.What a great team overall!!Grateful that you’re in my neighborhood.
Kim S.
January 6, 2020
I don't write reviews, and I definitely did not think I would be writing one on Valvoline oil change; however, with what I experienced I had to. There is not one thing that I would change about my visit. I was so incredibly impressed by everything. The friendliness, thoroughness, efficiency, excellent customer service, and very informative. There were 3 people in the bays when I pulled in. I was warmly greeted by the first gentleman, then the next came and got all my information and began the work, then the girl came over and walked me through the entire process, informed me about some services I could use, and then helped me download the Valvoline app. I just want to say that I will be back, and will be telling everyone I know about the service I received. EXCELLENT service is a reflection of excellent management! Thanks again!!
Jason C
January 4, 2020
This location is always friendly and they are always very happy to see you. They know who their repeat customers are and they acknowledge you. They work well together.
Denise T
December 18, 2019
Customer service has always been courteous when I go there even if I only need air in my tires
needtowin32
December 17, 2019
Strongly satisfied at Valvoline
Thierson
January 10, 2020
I came in for a top off. A top off used to include a multipoint check. No turn signals or lights were tested and I had to ASK for my belt to be examined, which meant other checkpoints were dismissed. There was no point in lifting my hood. The gentleman who looked under the hood took a while to come over and didn't do a thorough check. Dissapointed.
S.E.
January 10, 2020
They took the time to explain to me what I needed done to my car and how it impacted it. Also, they were able to give me accurate times on how long it would take.
Nistimis
December 9, 2019
Aim to please the customer.
Aaron B.
December 4, 2019
This particular location on Bardstown has always been great when I’ve been there.
Unknown
December 3, 2019
Got the job done quickly and very positive and polite.
DCox
December 2, 2019
I been with valvoline since 2005
R t
December 2, 2019
Staff was nice and explained all the services that were being done... checked my tires... something that I was concerned about, which I’m no longer concerned about thanks to Valvoline.....they did a great job😀
L. Valencia
December 2, 2019
I came right as the store was opening on Sunday at 11am. Three employees arrived about 5 minutes before opening, and only one of the employees was actually dressed and prepared for work. Consequently, one of the employees was asked to come up to the floor on Bay 1, and he replied (irritably) "Hold on! I'm still getting dressed!". At this point, it was 11:05 and the employee was still not ready for work. Once he was actually on the floor, he made several complaints; he also asked me like 3 times to turn off my headlights, yet they were already off. Overall, the grumpy and ill-prepared employee made me seem like an inconvenience. When I denied his request to change my battery, he was like "okay then-- good luck on not getting stranded somewhere."I did not catch the name of the employee who had repeated displays of unprofessionalism, but I could describe him as heavy-set with short brown hair. Younger guy, perhaps in his early to mid-twenties (my visit occurred on 12/1/19).
Randall Flagg
December 1, 2019
Theron assisted me and helped me find the best price for my oil change which I greatly appreciated. Because of him I will return.
Mollie S.
November 24, 2019
I arrived a few minutes before closing with a $20 coupon that expired that day! I was so happy to use the coupon, and was greeted with smiling faces and welcoming words. The crew worked efficiently as usual for a Valvoline visit. No pressure to purchase a new air filter, as was suggested by staff. I do not feel as if they rushed through the service, and for that I am very appreciative, and will certainly return to this location in the future. Great Experience!!
GiGi
November 23, 2019
Staff are always highly professional with good social skills and exceptional expertise. I'm a repeat customer because of a travel job, and they always remember me. That carries quite a bit of weight with me.
Thomas T
November 19, 2019
Over 60 minutes from time I got in line to pulling out of garage
Earsareshot
November 16, 2019
Had new battery put in, security alarm proved to be a challenge but they didn’t give up. Had a total of 4 people working on it
Angela K
November 16, 2019
Too long wait to get in the bay
Jason S
November 12, 2019
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

Service you can see. Experts you can trust. SM

Coupons

5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 02/18/2020
Offer Details
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7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 02/18/2020
Offer Details
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From the store manager

Samuel Saint Louis | Manager

Welcome. The Bashford Manor Valvoline Instant Oil Change is located approximately 2 miles east of Sullivan College near the intersection of Bardstown Rd and Hikes Lane next to Tumbleweed.

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about valvoline instant oil change℠ BASHFORD MANOR

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 3608 Bardstown Road in Louisville, KY. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at Louisville? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

ASE-Trained Technicians

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-certified program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your BASHFORD MANOR Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 3608 Bardstown Road your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (502) 459-5112.

Communities served: Bashford Manor, Louisville, Hikes Point, Sullivan College, Jefferson County
Career Opportunities for this Location
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