RECENT REVIEWS
Sarena A.
7/1/2026
5.0 out of 5.0
Matt, Sierra, and Dylan went above and beyond to take care of me and my vehicle. They were so busy in high 90 degree weather and still went above and beyond for every customer. I love that they inspected everything and provided only necessary recommendations without trying to take advantage of me. I must also mention that I went to shepherdsville location first and was told they were out of my oil filter, that they can't order it, it just comes in shipments on Tuesdays. Today is Wednesday. They may have been truthful but I feel they didn't want to work hard in the heat and humidity. Hillview Vavoline has a staff with a strong work ethic and great customer service, even in 98 degree weather. They even do a 2nd check verification to make sure everything is proper. I trust Hillview to take care of me and my vehicle. Thank you so much! I will be back.
Valvoline Instant Oil Change
Thanks for the great review! Our team at our store on 11810 Antonia Way is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.
Michael S.
7/1/2026
1.0 out of 5.0
If I could give zero stars I would! DO NOT GO TO VALVOLINE! They over filled my wifes car by 5 and a half quarts! It messed it up. We already had a vacation paid and we were going to drive her car. But we had to get a rental. They paid for the drain and fill and diagnostic fee, but it was still acting up. They won't pay for the rental. We had to have it because we were not going to drive to Florida and break down. The manager we spoke with said we just to drive it more. Incompetence is what this company should be called!
Valvoline Instant Oil Change
Hi, Michael. We’re sorry to hear about any issues you experienced. With the info provided, we located a case filed with our Customer Care team, and we’ll forward this to our management team. If you have any questions, please contact our Customer Care team at 800-327-8242 or VIOC.com, and we’ll be happy to help.
Stephon H.
7/1/2026
5.0 out of 5.0
I don’t think I have ever enjoyed an oil change as much as I did today with Matthew. He’s knowledgeable, practical, and has the best customer service. Thank you!!
Valvoline Instant Oil Change
Full tank of thanks! Our Valvoline Instant Oil Change team in Louisville appreciates your 5-star rating. We're glad your quick oil change went as smoothly as a freshly oiled engine—see you next time for fast, friendly car care!
