Welcome. The New Orleans Valvoline Instant Oil Change is located approximately .1 miles east of Walgreens near the intersection of St Charles Ave and Polymnia St next to Sherwin-Williams. Andrew Williams, Manager
148 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Select Preventive Maintenance Services
Offer Details
Includes Transmission, Gearbox or Radiator Services only.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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| Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
RP
Quick and efficient service with a knowledgeable and personable staff.
Quick and efficient service with a knowledgeable and personable staff.
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Tracy W
It was around 3 p.m. on a Saturday and when I arrived they had no one waiting I was able to pull right in and they started on my ...
It was around 3 p.m. on a Saturday and when I arrived they had no one waiting I was able to pull right in and they started on my vehicle immediately after discussing the mileage on my car they referred the all they thought was best which was the kind I use anyways they were very knowledgeable (Darwin) I didn't even have to get out of my vehicle he was very friendly he was knowledgeable about what I needed he recommended other services that I could use
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Peggy P.
The staff was very friendly, very quick and efficient. I was also not charged for a bunch of other unnecessary things, so I fee ...
The staff was very friendly, very quick and efficient. I was also not charged for a bunch of other unnecessary things, so I feel they were very honest.
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Anonymous
Everything was amazing the staff did they job correctly and was very quick I liked everything about the service I revived
Everything was amazing the staff did they job correctly and was very quick I liked everything about the service I revived
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Sierra F
Fast and courteous service.
Fast and courteous service.
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bayoudawg
Fast, friendly service with many diligent employees working on my car.
Fast, friendly service with many diligent employees working on my car.
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Walter G
Don’t remember
Don’t remember
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MaryH
The gentlemen working on my car were knowledgeable, fast, kind and they took the time to explain everything to me. And if I didn ...
The gentlemen working on my car were knowledgeable, fast, kind and they took the time to explain everything to me. And if I didn’t understand something, they used good metaphors to help me along. Never once did they make me feel bad for not understanding the mechanics of an automobile. I was so impressed with the crew that worked with me. My auto runs smoother and better and I will definitely be back!
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Georgia M
I would like in the near future to see your company offer alignments
I would like in the near future to see your company offer alignments
MORE
Babs
The process is very simple, I didn't have to leave my vehicle, Staff was attentive
The process is very simple, I didn't have to leave my vehicle, Staff was attentive
MORE
Tyre
Friendly , fast service, told me everything they were doing and professional
Friendly , fast service, told me everything they were doing and professional
MORE
bee
staff very friendly and informative. service quickly done. informed of upcoming service factory recs with pricing offered. absol ...
staff very friendly and informative. service quickly done. informed of upcoming service factory recs with pricing offered. absolutely no pressure to get them done. very pleasant visit.
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Jon C.
The customer service was very good. They were kind and helpful in the process. I didn't feel cheated or like I was unaware of wh ...
The customer service was very good. They were kind and helpful in the process. I didn't feel cheated or like I was unaware of what was going on.
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nola
Quick completion of services.
Quick completion of services.
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Jennifer W.
The price was a bit higher than I expected, although I did have a coupon so that helped.
The price was a bit higher than I expected, although I did have a coupon so that helped.
MORE
Jjack
The employees were incredibly friendly and I did not feel pressured in any way to buy unnecessary car parts. They were quick and ...
The employees were incredibly friendly and I did not feel pressured in any way to buy unnecessary car parts. They were quick and efficient, even as it started storming they worked with a smile on in the rain. Will definitely be back!
MORE
Central City Cat
The team appeared to be very vocal and prompt about communicating what they were doing with the vehicle. The team seemed "on to ...
The team appeared to be very vocal and prompt about communicating what they were doing with the vehicle. The team seemed "on top of it". Was a nice contrast to other oil changes or car service place where everyone feels like they are trying to scam you. Highly recommend this location.
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Eric D
Friendly, knowledgeable, helpful
Friendly, knowledgeable, helpful
MORE
D. Louis
The staff was extremely knowledgeable. They informed me of what additional services were needed, but they never pressured me. Th ...
The staff was extremely knowledgeable. They informed me of what additional services were needed, but they never pressured me. The facility was neat and clean.
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SaiedaFaye
Quick, efficient and very friendly! I especially love not having to leave my vehicle with 2 small children. everything was aweso ...
Quick, efficient and very friendly! I especially love not having to leave my vehicle with 2 small children. everything was awesome.
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Mary A
WOW! In and out in 20 minutes. And I didn't have to leave my car and hang out somewhere for an hour or two or make an appt. YAY ...
WOW! In and out in 20 minutes. And I didn't have to leave my car and hang out somewhere for an hour or two or make an appt. YAY!! So easy. And the guy in charge deserves a raise. He was great.
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Rebecca
The staff were all exceptionally friendly and helpful. I never felt pressured to buy anything extra, and I thought they were ver ...
The staff were all exceptionally friendly and helpful. I never felt pressured to buy anything extra, and I thought they were very honest with what I did and didn't need. Service was quick and thorough, and so far, quality seems good.
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Bob L.
no wait!!!In & out quickly!!!
no wait!!!In & out quickly!!!
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Phil M
I have been a business owner for the last 23 years. I was amazed by the courtesy and friendliness of the staff. Everyone was hap ...
I have been a business owner for the last 23 years. I was amazed by the courtesy and friendliness of the staff. Everyone was happy and eager to be of service. I almost drove back to ask to speak with the manager to let them know how impressed I was with their crew and seemingly team building and leadership skills. Things like this do not occur accidentally. I was truly amazed and tempted to go back and poach some of your crew working that day to work for my company. lol Great Job !!!! I will be back and actually was so impressed that I returned within 30 minutes to get the oil changed in another one of our vehicles. I even asked the crew if you guys serviced commercial box trucks as I have 3 more vehicles that I was wanting to return with. Again - Great Job !!!! Incredible Crew AND Most likely an Incredible leader you have working for you.
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Alex
The service and friendliness of the staff was great. It was quick, easy and I was not pressured to purchase additional stuff. Th ...
The service and friendliness of the staff was great. It was quick, easy and I was not pressured to purchase additional stuff. They were very helpful and I would highly recommend.
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Joe T.
Close to my home, fast and competent.
Close to my home, fast and competent.
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Stephen
Very helpful and friendly staff. Knowledgeable and able to discuss services being performed and offered.
Very helpful and friendly staff. Knowledgeable and able to discuss services being performed and offered.
MORE
KA
It was fast and efficient, also they had bulbs and windshield wipers I needed changing.It was one stop shop and budget friendly. ...
It was fast and efficient, also they had bulbs and windshield wipers I needed changing.It was one stop shop and budget friendly. Service to client was perfect.
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evstev
Staff was friendly, informative and very professional.
Staff was friendly, informative and very professional.
MORE
Pat S.
I was highly impressed with the level of professionalism displayed by the young man who greeted me and basically walked me throu ...
I was highly impressed with the level of professionalism displayed by the young man who greeted me and basically walked me through the whole process of getting my oil change. He was polite, customer friendly and knowledgeable.
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Fred R
They were very professional. I'll be back.Good experience.
They were very professional. I'll be back.Good experience.
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Victor S
The staff was very friendly and professional
The staff was very friendly and professional
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Aaron
Came in 10 mins before close of business ... got my battery replaced ... no nonsense ... very professional ... very fast ... I w ...
Came in 10 mins before close of business ... got my battery replaced ... no nonsense ... very professional ... very fast ... I will be back
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LS
Everyone was fast, helpful, and knowledgeable about their work.
Everyone was fast, helpful, and knowledgeable about their work.
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Bill K
No waiting. Friendly service. Seemed to know what they were doing. Didn’t try to sell me products I didn’t need.
No waiting. Friendly service. Seemed to know what they were doing. Didn’t try to sell me products I didn’t need.
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DR
I was sort of fast talked into paying for a filter that I didn’t need and it was overpriced.
I was sort of fast talked into paying for a filter that I didn’t need and it was overpriced.
MORE
alejandrar
The guys are always great when I stop in. They run the inspections, change the oil, and provide explanations when necessary. It' ...
The guys are always great when I stop in. They run the inspections, change the oil, and provide explanations when necessary. It's easy, fast, and gives me the confidence that my car is ready to run at its best capacity....until we're due for the next visit.
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ErikaB
You were out of the filter, light that I needed to replace.
You were out of the filter, light that I needed to replace.
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William a
Staff was very knowledgeable and courteous; made sure every detail was addressed in a kind, courteous manner.
Staff was very knowledgeable and courteous; made sure every detail was addressed in a kind, courteous manner.
MORE
Anonymous
Fast service, very friendly employees
Fast service, very friendly employees
MORE
Blooncrazy
I was recommended this location by my landlord, whose opinion I value, and when I arrived there was no wait and an army of staff ...
I was recommended this location by my landlord, whose opinion I value, and when I arrived there was no wait and an army of staff treated my car like a racer at the Indy 500. I was very impressed with the location, the space, the staff.
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Aarong
Well the techs did a great job very helpful on some things I didn’t know and awesome service it didn’t take long at all
Well the techs did a great job very helpful on some things I didn’t know and awesome service it didn’t take long at all
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DebbieT
From the time I pulled in to the time I left it was a very pleasant experience. The guys were friendly and explained everything ...
From the time I pulled in to the time I left it was a very pleasant experience. The guys were friendly and explained everything with no pressure at all. Even shook my hand and thanked me for coming.
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Ladyfawn
Outstanding Customer Service skills!
Outstanding Customer Service skills!
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Dannille H
I was in town for the weekend and needed an oil change before I got back on the road. I called to see if I needed an appointmen ...
I was in town for the weekend and needed an oil change before I got back on the road. I called to see if I needed an appointment they told me, no and they were open on Memorial Day which was awesome! I was staying 1.1 miles away and saw the 5-star rating. Dale helped me and got all the information was friendly knowledgeable and kind and the team got me in and out and I feel like that has been the best oil change I have ever gotten. Dale recommended getting the synthetic oil because I have high mileage on my car. And also explained why it was better to have this oil versus the other 2 options. I am happy I took his advice. They were great and got me back on the road safely and answered all my questions.
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NadiA
The service was fast and the workers were very knowledgeable. Everyone was very friendly!
The service was fast and the workers were very knowledgeable. Everyone was very friendly!
MORE
Al L
The whole experience was great. I usually look at getting the car serviced as a pain and waste of time but this was so easy and ...
The whole experience was great. I usually look at getting the car serviced as a pain and waste of time but this was so easy and an overall great and easy experience. Service staff was exceedingly nice and helpful and knowledgeable. Would definitely go there again.
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SP
Not really a complaint, but observation. The technician was having difficulty removing and replacing the air cleaner cover, whi ...
Not really a complaint, but observation. The technician was having difficulty removing and replacing the air cleaner cover, which he did get, blew out the filter and replaced the cover. I would comment, that, although there was no damage to the fender while working on the cover, there sure could have been, with his tools slipping, working over the fender, etc. A fender cover should have been used, to prevent any damage to the fender paint. Again, there was no damage, or scuffs, but made me think about that while he was clinking and clacking on that fender.
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Daniel J
The service crew were honest and fast
The service crew were honest and fast
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Sean O.
The friendliness and quickness of the customer service was outstanding
The friendliness and quickness of the customer service was outstanding
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LS
Very quick process.
Very quick process.
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Steve E
Folks working at Valvoline were polite and courteous. I was traveling from out of town and they were great.
Folks working at Valvoline were polite and courteous. I was traveling from out of town and they were great.
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Alan
Fantastic, friendly, clean and efficient- can’t get much better than that.
Fantastic, friendly, clean and efficient- can’t get much better than that.
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Kmatt
Excellent experience. Switched to Valvoline in Support of Alex Bowman and Hendrick Motorsports NASCAR sponsorship.
Excellent experience. Switched to Valvoline in Support of Alex Bowman and Hendrick Motorsports NASCAR sponsorship.
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Big joe42
Services was all good. But I did buy this oil change via Groupon. And I don’t feel like it was explained clearly that taxes wa ...
Services was all good. But I did buy this oil change via Groupon. And I don’t feel like it was explained clearly that taxes wasn’t included
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Zapados
Took 15 minutes, I didn’t have to leave my car, staff was friendly and knowledgeable and explained everything they did, why they ...
Took 15 minutes, I didn’t have to leave my car, staff was friendly and knowledgeable and explained everything they did, why they did it and other options I had. They weren’t pushy salesmen at all. The GM of the new st Charles New Orleans location Andrew was awesome!! I’ll be back in 5,000 miles for a full car check up.
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Nick B
Great customer service, excellent exclamation of services needed, fast friendly service on my vehicle.
Great customer service, excellent exclamation of services needed, fast friendly service on my vehicle.
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Ray R.
Friendly service!
Friendly service!
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P.Maingot
The all around service and knowledge
The all around service and knowledge
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Mollypipes1
They were friendly, professional, efficient. Did not feel pressured to purchase anything. That were a nice group of men.
They were friendly, professional, efficient. Did not feel pressured to purchase anything. That were a nice group of men.
MORE
Allison Upton New Orleans
Staff was a team and communication was clear
Staff was a team and communication was clear
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ETHEL HOLLIDAY
I’LL BE BACK AGAIN😊
I’LL BE BACK AGAIN😊
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Heather N
The service was great, very quick and I feel that the technicians were really thorough. They were also very friendly and I didn' ...
The service was great, very quick and I feel that the technicians were really thorough. They were also very friendly and I didn't feel pressured to get any of the recommended services. It was a very enjoyable oil change experience.
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Brian F
Was my first time at Valvoline Oil Change location. Asst Manager was very friendly, walked me thru process and explained everyth ...
Was my first time at Valvoline Oil Change location. Asst Manager was very friendly, walked me thru process and explained everything. Helpers were on the ball and worked quickly checking car and changing oil. Liked the drive-thru, no waiting service experience.
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Sumthinsosweet
Absolutely the best oil change experience I’ve ever had!!! Every other express all change place that I’ve had my oil changed ...
Absolutely the best oil change experience I’ve ever had!!! Every other express all change place that I’ve had my oil changed at wanted me to sign off on a checklist verifying that everything that they said it was completed. However, each time I refused to sign because as I sat in my car and watch them NOT complete most of the duties on the checklist, it’s sad because I paid for those services and I had let them know I’ll sign when you complete the service. That’s lazy, fraudulent and poor customer service. I will let everyone know how much I AM SATISFIED WITH MY FIRST VISIT TO VALVOLINE and I will travel 20 minutes and pass 3 other oil change businesses to go to Valvoline. I AM ABSOLUTELY SATISFIED!!
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Steve B.
it was advertised as full service. but could not service the transmission or even check the fluid level.
it was advertised as full service. but could not service the transmission or even check the fluid level.
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Satisfied Joe
The staff was knowledgeable, professional, and very nice. It was a very nice experience.
The staff was knowledgeable, professional, and very nice. It was a very nice experience.
MORE
Veronica in NOLA
The work area was immaculate. The workers were efficient and friendly. It was an extremely pleasant experience from start to fin ...
The work area was immaculate. The workers were efficient and friendly. It was an extremely pleasant experience from start to finish.
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Lori J.
The staff was friendly and knowledgeable
The staff was friendly and knowledgeable
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Trey
they seem fairly honest so far...
they seem fairly honest so far...
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S Daigle
I actually stumbled upon the location and really needed and oil change, but couldn't afford the cost of my synthetic oil. This l ...
I actually stumbled upon the location and really needed and oil change, but couldn't afford the cost of my synthetic oil. This location was having a grand opening deal which came right on time. The team really made me feel comfortable and checked my vehicle out with excellence.
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joey s
half price oil change
half price oil change
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Gary
Very professional and polite. Never felt pressured and all work performed quickly.
Very professional and polite. Never felt pressured and all work performed quickly.
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Kaylin S
Superb service, quick & easy! Workers were very nice and explained to me everything. I will definitely be back!
Superb service, quick & easy! Workers were very nice and explained to me everything. I will definitely be back!
MORE
Howie N
Time is valuable to me, and from the start, it was clear my time was respected. All staff efficiently handled my oil change. Dur ...
Time is valuable to me, and from the start, it was clear my time was respected. All staff efficiently handled my oil change. During the preliminary "safety check" it was revealed that a brake lamp was out. The manager showed me the burned out bulb and I purchased the bulb replacement on the spot. Had it not been for staff efficiency combined with the safety check, I'd not have known about the burned out bulb. I am very impressed with how efficient the staff performed the work. I was also advised of areas of the engine that needed attention, and I never felt pressured to buy something I was not ready to buy at the moment. I am glad I stopped in. I am refreshingly surprised at how pleasant this visit went, and intend to return for my next oil change.
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Kevin P.
Professional and friendly staff. Very attentive to my wants and needs. Helped me understand what my options were and why they we ...
Professional and friendly staff. Very attentive to my wants and needs. Helped me understand what my options were and why they were recommending certain services. Extremely efficient.
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dion b.
Customer service was genuine. Service was quick once I got in the bay.
Customer service was genuine. Service was quick once I got in the bay.
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jlew
Quick, professional service at a reasonable price
Quick, professional service at a reasonable price
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TylerDurden
The staff was incredibly friendly and the timeliness was just as good. I could have stayed for twice as long and still been happ ...
The staff was incredibly friendly and the timeliness was just as good. I could have stayed for twice as long and still been happy since the tech in charge was so friendly. I was very surprised by how quick the service was. A lot of places advertise quick oil changes that end up taking hours, but they had me in and out in under 15 minutes.
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C.Z.
The technicians were thoroughly and clearly explained everything to me. They made sure I knew what could be wrong and what was w ...
The technicians were thoroughly and clearly explained everything to me. They made sure I knew what could be wrong and what was wrong with my car.
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Shonda D.
The service guys and manager were awesome! They kept my husband and I informed about the short wait time, the condition of our v ...
The service guys and manager were awesome! They kept my husband and I informed about the short wait time, the condition of our vehicle, and recommendations for the vehicle based on the age and make and model. The oil was shown to us via stick after work was completed and air filter, etc. Life is busy but these guys move fast and get the job done right. I have already recommend Valvoline to family and friends. I don't live nearby but it's worth the drive.
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No
Team was friendly & knowable
Team was friendly & knowable
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Brooks
The technicians went above and beyond to make my visit as smooth as can be. Very courteous and knowledgeable. Will definitely re ...
The technicians went above and beyond to make my visit as smooth as can be. Very courteous and knowledgeable. Will definitely recommend and return.
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J Marshall
The service was honestly outstanding. The Service Manager (Andrew i think) was incredibly knowledgeable and professional. I mech ...
The service was honestly outstanding. The Service Manager (Andrew i think) was incredibly knowledgeable and professional. I mechanic was also very polite and took much care in what he was doing. An extremely pleasurable experience and I will definitely be a repeat customer.
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ErnieL
Thoroughness. Felt that everything was checked and, sometimes, double-checked.
Thoroughness. Felt that everything was checked and, sometimes, double-checked.
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Ron flores
It was excellent the staff was fast and knowledgeable very cool place thanks
It was excellent the staff was fast and knowledgeable very cool place thanks
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Wooddawg
The team was very professional and explained to me the work they were performing. Facility was clean and they communicated well ...
The team was very professional and explained to me the work they were performing. Facility was clean and they communicated well with each other during the process.
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Eric
Very nice and helpful crew that works there l.
Very nice and helpful crew that works there l.
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Ladyfawn
Professionalism
Professionalism
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DLGaudin
Very Friendly, and very eager to discuss options
Very Friendly, and very eager to discuss options
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Mathilde S
Friendly, knowledgeable and efficient
Friendly, knowledgeable and efficient
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smithe2383
It was fast and everyone was very friendly
It was fast and everyone was very friendly
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Ali
Really like the professional service provided by the staff, especially to manager Andrew. The facility is very clean and well ma ...
Really like the professional service provided by the staff, especially to manager Andrew. The facility is very clean and well maintained.
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Cory C.
It was quick. Friendly Service.
It was quick. Friendly Service.
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Paul B.
First time at Valvoline. They said it takes 15 min and it was EXACTLY that. Doesn’t happen often in business. Very friendly staf ...
First time at Valvoline. They said it takes 15 min and it was EXACTLY that. Doesn’t happen often in business. Very friendly staff. Got to stay in my car and not wait somewhere. It was also coool to see how fast and efficiently they work. A little pricier than some places, but I think I will most likely come back.
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Kramervote
Great staff
Great staff
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Madeline C.
Friendly staff, prompt service, very communicative about all the services provided, purchased, and offered. So convenient, in an ...
Friendly staff, prompt service, very communicative about all the services provided, purchased, and offered. So convenient, in and out in less than 20 minutes. Very good experience, will definitely return.
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Rita
especially the friendliness of the staff, and they seemed HONEST, which is most important to me.
especially the friendliness of the staff, and they seemed HONEST, which is most important to me.
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Big ken
Very professional And knowledgeable
Very professional And knowledgeable
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AlR
fantastic customer service super professional!
fantastic customer service super professional!
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OilBot
The full synthetic oil change only comes with a cheap V0-88 oil filter that maybe will last 3 months. No other filter was offere ...
The full synthetic oil change only comes with a cheap V0-88 oil filter that maybe will last 3 months. No other filter was offered. This defeat the purpose of paying high dollar for a good full synthetic oil without the matching premium filter that should last 10K miles.
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Lindsay B
I was highly impressed!!! The men were incredibly courteous and respectful. They worked efficiently. I didn’t even have to leave ...
I was highly impressed!!! The men were incredibly courteous and respectful. They worked efficiently. I didn’t even have to leave my car!Genuinely. I was floored. I have already talked to others about my experience, which is never something I thought I’d say about getting my oil changed.
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William
Incredible team on St. CHARLES Ave in New Orleans, La!
Incredible team on St. CHARLES Ave in New Orleans, La!
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Don C.
It's an excellent value. I was informed about company services, but not pressured for add-ons.
It's an excellent value. I was informed about company services, but not pressured for add-ons.
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aaron g.
I felt the staff was very knowledgeable and gave me peace of mind knowing they were proplerly taking care of things.
I felt the staff was very knowledgeable and gave me peace of mind knowing they were proplerly taking care of things.
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Daniel P
Everything was excellent! They were friendly, fast and efficient.
Everything was excellent! They were friendly, fast and efficient.
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nickb
great staff and quick service.
great staff and quick service.
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Marcella S
Service and location.
Service and location.
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Gie
Everything was perfect. My Camry is running better than ever
Everything was perfect. My Camry is running better than ever
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TwiggyTig
Very nice, attentive, and courteous attendants.
Very nice, attentive, and courteous attendants.
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AndyS
Andrew the service manager was great and very informative.
Andrew the service manager was great and very informative.
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Breez85
They Guys are great and friendly. They really made me feel comfortable. I’m definitely going back and letting other ppl know how ...
They Guys are great and friendly. They really made me feel comfortable. I’m definitely going back and letting other ppl know how awesome they are
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kp
Very prompt, thorough, and professional
Very prompt, thorough, and professional
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EB
Everyone was very friendly and professional. The gentleman who was my main contact person (I think his name was Delron or Dell?) ...
Everyone was very friendly and professional. The gentleman who was my main contact person (I think his name was Delron or Dell?) was great - he explained every step of the process to me including features on my car I didn’t even know I had! The service was quick and very thorough - I just needed an oil change but they double checked everything for me, and even checked the washer fluid before I remembered to ask them to do so. Everyone worked really well as a team, too. And the service area was SPOTLESS which is quite an accomplishment for a garage!
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nancyp
The staff was very professional. They offered all things which needed to be replaced but were not upset when I said no. I will d ...
The staff was very professional. They offered all things which needed to be replaced but were not upset when I said no. I will definitely use this oil change again.
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Charlie D
Jonathan and the gang worked well together and really didnt waste much time in getting things done.
Jonathan and the gang worked well together and really didnt waste much time in getting things done.
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George
Everyone was friendly, very courteous, and low pressure but also informative. Kristen was especially nice.
Everyone was friendly, very courteous, and low pressure but also informative. Kristen was especially nice.
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nedney2
I had to wait a few minutes because I arrived before the station opened. A staff member still came out to greet me. The staff wa ...
I had to wait a few minutes because I arrived before the station opened. A staff member still came out to greet me. The staff was competent, courteous and informative. I was very comfortable and have total confidence in the staff.
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Liam
Living Social Coupon for 50% OffStaff was professionalGood service.Offered more coupons. I own 3 cars that require synthetic Oi ...
Living Social Coupon for 50% OffStaff was professionalGood service.Offered more coupons. I own 3 cars that require synthetic Oil
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Jim.B.
clean shop and pro crew
clean shop and pro crew
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Emilie R.
Staff was extremely polite and efficient!
Staff was extremely polite and efficient!
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S. Moret
Very very friendly staff every single one of them. Service was great..
Very very friendly staff every single one of them. Service was great..
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Natalie D.
Service was great. Guys did an excellent job. Even pointed out a few things that other places usually don’t when I go to get my ...
Service was great. Guys did an excellent job. Even pointed out a few things that other places usually don’t when I go to get my oil changed.
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Madcat
The attendants were attentive and answered my questions. They helped me select an appropriate grade of oil. Too bad you don’t se ...
The attendants were attentive and answered my questions. They helped me select an appropriate grade of oil. Too bad you don’t sell oil by the quart so I could keep some in my car.
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Erin L.
The reps are friendly and they tell you about the services you are getting.
The reps are friendly and they tell you about the services you are getting.
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CassieS
I called and asked for a price quote prior to coming in. They said it would cost around $42. At the time of my serve, the total ...
I called and asked for a price quote prior to coming in. They said it would cost around $42. At the time of my serve, the total for an oil change came out to $70, which is a drastic difference. I was given a coupon book and ended up with $10 off my oil change, but $60 is still overpriced.
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CoolMama
Courteous, knowledgeable, fair price, coupon offerred when asked, efficient and quick.
Courteous, knowledgeable, fair price, coupon offerred when asked, efficient and quick.
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Jim
The best
The best
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GregB
I know this is a new store but this was the most unorganized group of employees I've ever seen. Had employees dancing around an ...
I know this is a new store but this was the most unorganized group of employees I've ever seen. Had employees dancing around and joking and playing with each other. Looks like they were only working on one car at a time. 3/4 employees standing around. Manager in offices and not managing his employees.
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Anonymous
Customer service was excellent and the service was done very well
Customer service was excellent and the service was done very well
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Trenise
Customer Service and knowledge of Kent.
Customer Service and knowledge of Kent.
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Anonymous
Very professional service and the technicians were spor on!
Very professional service and the technicians were spor on!
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subaru 69
Knowledgeable and straightforward service
Knowledgeable and straightforward service
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Hailu H.
I think it is a mutual satisfaction, because I paid for it.😊
I think it is a mutual satisfaction, because I paid for it.😊
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BJT
Good deal
Good deal
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Dianna C.
The gentlemen that worked on my car were very friendly and cour and took the time to explain everything to me and what different ...
The gentlemen that worked on my car were very friendly and cour and took the time to explain everything to me and what different services and oil were available. Very happy, fun and efficient crew. Thank you guys!!!
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Kevin S.
First time using Valvoline. What a good experience. The guys were very nice and very professional. Liked the key box for safety ...
First time using Valvoline. What a good experience. The guys were very nice and very professional. Liked the key box for safety. All shops should do that.
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Larry W
Service was fast and courteous. the staff was attentive and the place was really clean.
Service was fast and courteous. the staff was attentive and the place was really clean.
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MarcoM
Absolutely no wait time. Four people working to take care of me at the same time.
Absolutely no wait time. Four people working to take care of me at the same time.
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Scott C.
I got an oil change, new widshield wipers, and a tire rotation.Very professional, and fun!
I got an oil change, new widshield wipers, and a tire rotation.Very professional, and fun!
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Cindy L.
prompt attentive friendly customer service. Knowledgeable efficient staff. Good communication. Excellent service and a fair pri ...
prompt attentive friendly customer service. Knowledgeable efficient staff. Good communication. Excellent service and a fair price Highly recommend.
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Anonymous
From out of town. Always use Valvoline so found this site to get oil changed. Great location, great folks working there. Expe ...
From out of town. Always use Valvoline so found this site to get oil changed. Great location, great folks working there. Experiences at the San Antonio location I use give me confidence to use Valvoline elsewhere without a second thought. Getting my oil changed on St Charles in N.O. was pretty special.
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Ariel H
They got me in and out very quickly and there customer service was great
They got me in and out very quickly and there customer service was great
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Jonathan W
Very experienced,Very kind and fast technician s. I would highly recommend coming to this location. Very satisfied with my serv ...
Very experienced,Very kind and fast technician s. I would highly recommend coming to this location. Very satisfied with my service.
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Tee Eva
The worker was very professional and friendly. Throughly inspected my truck.
The worker was very professional and friendly. Throughly inspected my truck.
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Elwood Stone
Felt pressure to buy extra services after I told them I was selling the car that day and just wanted an oil change.
Felt pressure to buy extra services after I told them I was selling the car that day and just wanted an oil change.
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Ken S
very thorough and knowledgeable did not just pencil whip the process.
very thorough and knowledgeable did not just pencil whip the process.
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Dana
Staff were very friendly and respectful. Great customer service. Will definitely refer to friends and family.
Staff were very friendly and respectful. Great customer service. Will definitely refer to friends and family.
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RP
Quick and efficient service with a knowledgeable and personable staff.
Quick and efficient service with a knowledgeable and personable staff.
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Tracy W
It was around 3 p.m. on a Saturday and when I arrived they had no one waiting I was able to pull right in and they started on my ...
It was around 3 p.m. on a Saturday and when I arrived they had no one waiting I was able to pull right in and they started on my vehicle immediately after discussing the mileage on my car they referred the all they thought was best which was the kind I use anyways they were very knowledgeable (Darwin) I didn't even have to get out of my vehicle he was very friendly he was knowledgeable about what I needed he recommended other services that I could use
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Peggy P.
The staff was very friendly, very quick and efficient. I was also not charged for a bunch of other unnecessary things, so I fee ...
The staff was very friendly, very quick and efficient. I was also not charged for a bunch of other unnecessary things, so I feel they were very honest.
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Anonymous
Everything was amazing the staff did they job correctly and was very quick I liked everything about the service I revived
Everything was amazing the staff did they job correctly and was very quick I liked everything about the service I revived
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Sierra F
Fast and courteous service.
Fast and courteous service.
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bayoudawg
Fast, friendly service with many diligent employees working on my car.
Fast, friendly service with many diligent employees working on my car.
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Walter G
Don’t remember
Don’t remember
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MaryH
The gentlemen working on my car were knowledgeable, fast, kind and they took the time to explain everything to me. And if I didn ...
The gentlemen working on my car were knowledgeable, fast, kind and they took the time to explain everything to me. And if I didn’t understand something, they used good metaphors to help me along. Never once did they make me feel bad for not understanding the mechanics of an automobile. I was so impressed with the crew that worked with me. My auto runs smoother and better and I will definitely be back!
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Georgia M
I would like in the near future to see your company offer alignments
I would like in the near future to see your company offer alignments
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Babs
The process is very simple, I didn't have to leave my vehicle, Staff was attentive
The process is very simple, I didn't have to leave my vehicle, Staff was attentive
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Tyre
Friendly , fast service, told me everything they were doing and professional
Friendly , fast service, told me everything they were doing and professional
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bee
staff very friendly and informative. service quickly done. informed of upcoming service factory recs with pricing offered. absol ...
staff very friendly and informative. service quickly done. informed of upcoming service factory recs with pricing offered. absolutely no pressure to get them done. very pleasant visit.
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Jon C.
The customer service was very good. They were kind and helpful in the process. I didn't feel cheated or like I was unaware of wh ...
The customer service was very good. They were kind and helpful in the process. I didn't feel cheated or like I was unaware of what was going on.
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nola
Quick completion of services.
Quick completion of services.
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Jennifer W.
The price was a bit higher than I expected, although I did have a coupon so that helped.
The price was a bit higher than I expected, although I did have a coupon so that helped.
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Jjack
The employees were incredibly friendly and I did not feel pressured in any way to buy unnecessary car parts. They were quick and ...
The employees were incredibly friendly and I did not feel pressured in any way to buy unnecessary car parts. They were quick and efficient, even as it started storming they worked with a smile on in the rain. Will definitely be back!
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Central City Cat
The team appeared to be very vocal and prompt about communicating what they were doing with the vehicle. The team seemed "on to ...
The team appeared to be very vocal and prompt about communicating what they were doing with the vehicle. The team seemed "on top of it". Was a nice contrast to other oil changes or car service place where everyone feels like they are trying to scam you. Highly recommend this location.
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Eric D
Friendly, knowledgeable, helpful
Friendly, knowledgeable, helpful
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D. Louis
The staff was extremely knowledgeable. They informed me of what additional services were needed, but they never pressured me. Th ...
The staff was extremely knowledgeable. They informed me of what additional services were needed, but they never pressured me. The facility was neat and clean.
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SaiedaFaye
Quick, efficient and very friendly! I especially love not having to leave my vehicle with 2 small children. everything was aweso ...
Quick, efficient and very friendly! I especially love not having to leave my vehicle with 2 small children. everything was awesome.
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Mary A
WOW! In and out in 20 minutes. And I didn't have to leave my car and hang out somewhere for an hour or two or make an appt. YAY ...
WOW! In and out in 20 minutes. And I didn't have to leave my car and hang out somewhere for an hour or two or make an appt. YAY!! So easy. And the guy in charge deserves a raise. He was great.
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Rebecca
The staff were all exceptionally friendly and helpful. I never felt pressured to buy anything extra, and I thought they were ver ...
The staff were all exceptionally friendly and helpful. I never felt pressured to buy anything extra, and I thought they were very honest with what I did and didn't need. Service was quick and thorough, and so far, quality seems good.
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Bob L.
no wait!!!In & out quickly!!!
no wait!!!In & out quickly!!!
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Phil M
I have been a business owner for the last 23 years. I was amazed by the courtesy and friendliness of the staff. Everyone was hap ...
I have been a business owner for the last 23 years. I was amazed by the courtesy and friendliness of the staff. Everyone was happy and eager to be of service. I almost drove back to ask to speak with the manager to let them know how impressed I was with their crew and seemingly team building and leadership skills. Things like this do not occur accidentally. I was truly amazed and tempted to go back and poach some of your crew working that day to work for my company. lol Great Job !!!! I will be back and actually was so impressed that I returned within 30 minutes to get the oil changed in another one of our vehicles. I even asked the crew if you guys serviced commercial box trucks as I have 3 more vehicles that I was wanting to return with. Again - Great Job !!!! Incredible Crew AND Most likely an Incredible leader you have working for you.
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Alex
The service and friendliness of the staff was great. It was quick, easy and I was not pressured to purchase additional stuff. Th ...
The service and friendliness of the staff was great. It was quick, easy and I was not pressured to purchase additional stuff. They were very helpful and I would highly recommend.
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Joe T.
Close to my home, fast and competent.
Close to my home, fast and competent.
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Stephen
Very helpful and friendly staff. Knowledgeable and able to discuss services being performed and offered.
Very helpful and friendly staff. Knowledgeable and able to discuss services being performed and offered.
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KA
It was fast and efficient, also they had bulbs and windshield wipers I needed changing.It was one stop shop and budget friendly. ...
It was fast and efficient, also they had bulbs and windshield wipers I needed changing.It was one stop shop and budget friendly. Service to client was perfect.
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evstev
Staff was friendly, informative and very professional.
Staff was friendly, informative and very professional.
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Pat S.
I was highly impressed with the level of professionalism displayed by the young man who greeted me and basically walked me throu ...
I was highly impressed with the level of professionalism displayed by the young man who greeted me and basically walked me through the whole process of getting my oil change. He was polite, customer friendly and knowledgeable.
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Fred R
They were very professional. I'll be back.Good experience.
They were very professional. I'll be back.Good experience.
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Victor S
The staff was very friendly and professional
The staff was very friendly and professional
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Aaron
Came in 10 mins before close of business ... got my battery replaced ... no nonsense ... very professional ... very fast ... I w ...
Came in 10 mins before close of business ... got my battery replaced ... no nonsense ... very professional ... very fast ... I will be back
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LS
Everyone was fast, helpful, and knowledgeable about their work.
Everyone was fast, helpful, and knowledgeable about their work.
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Bill K
No waiting. Friendly service. Seemed to know what they were doing. Didn’t try to sell me products I didn’t need.
No waiting. Friendly service. Seemed to know what they were doing. Didn’t try to sell me products I didn’t need.
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DR
I was sort of fast talked into paying for a filter that I didn’t need and it was overpriced.
I was sort of fast talked into paying for a filter that I didn’t need and it was overpriced.
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alejandrar
The guys are always great when I stop in. They run the inspections, change the oil, and provide explanations when necessary. It' ...
The guys are always great when I stop in. They run the inspections, change the oil, and provide explanations when necessary. It's easy, fast, and gives me the confidence that my car is ready to run at its best capacity....until we're due for the next visit.
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ErikaB
You were out of the filter, light that I needed to replace.
You were out of the filter, light that I needed to replace.
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William a
Staff was very knowledgeable and courteous; made sure every detail was addressed in a kind, courteous manner.
Staff was very knowledgeable and courteous; made sure every detail was addressed in a kind, courteous manner.
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Anonymous
Fast service, very friendly employees
Fast service, very friendly employees
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Blooncrazy
I was recommended this location by my landlord, whose opinion I value, and when I arrived there was no wait and an army of staff ...
I was recommended this location by my landlord, whose opinion I value, and when I arrived there was no wait and an army of staff treated my car like a racer at the Indy 500. I was very impressed with the location, the space, the staff.
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Aarong
Well the techs did a great job very helpful on some things I didn’t know and awesome service it didn’t take long at all
Well the techs did a great job very helpful on some things I didn’t know and awesome service it didn’t take long at all
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DebbieT
From the time I pulled in to the time I left it was a very pleasant experience. The guys were friendly and explained everything ...
From the time I pulled in to the time I left it was a very pleasant experience. The guys were friendly and explained everything with no pressure at all. Even shook my hand and thanked me for coming.
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Ladyfawn
Outstanding Customer Service skills!
Outstanding Customer Service skills!
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Dannille H
I was in town for the weekend and needed an oil change before I got back on the road. I called to see if I needed an appointmen ...
I was in town for the weekend and needed an oil change before I got back on the road. I called to see if I needed an appointment they told me, no and they were open on Memorial Day which was awesome! I was staying 1.1 miles away and saw the 5-star rating. Dale helped me and got all the information was friendly knowledgeable and kind and the team got me in and out and I feel like that has been the best oil change I have ever gotten. Dale recommended getting the synthetic oil because I have high mileage on my car. And also explained why it was better to have this oil versus the other 2 options. I am happy I took his advice. They were great and got me back on the road safely and answered all my questions.
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NadiA
The service was fast and the workers were very knowledgeable. Everyone was very friendly!
The service was fast and the workers were very knowledgeable. Everyone was very friendly!
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Al L
The whole experience was great. I usually look at getting the car serviced as a pain and waste of time but this was so easy and ...
The whole experience was great. I usually look at getting the car serviced as a pain and waste of time but this was so easy and an overall great and easy experience. Service staff was exceedingly nice and helpful and knowledgeable. Would definitely go there again.
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SP
Not really a complaint, but observation. The technician was having difficulty removing and replacing the air cleaner cover, whi ...
Not really a complaint, but observation. The technician was having difficulty removing and replacing the air cleaner cover, which he did get, blew out the filter and replaced the cover. I would comment, that, although there was no damage to the fender while working on the cover, there sure could have been, with his tools slipping, working over the fender, etc. A fender cover should have been used, to prevent any damage to the fender paint. Again, there was no damage, or scuffs, but made me think about that while he was clinking and clacking on that fender.
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Daniel J
The service crew were honest and fast
The service crew were honest and fast
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Sean O.
The friendliness and quickness of the customer service was outstanding
The friendliness and quickness of the customer service was outstanding
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LS
Very quick process.
Very quick process.
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Steve E
Folks working at Valvoline were polite and courteous. I was traveling from out of town and they were great.
Folks working at Valvoline were polite and courteous. I was traveling from out of town and they were great.
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Alan
Fantastic, friendly, clean and efficient- can’t get much better than that.
Fantastic, friendly, clean and efficient- can’t get much better than that.
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Kmatt
Excellent experience. Switched to Valvoline in Support of Alex Bowman and Hendrick Motorsports NASCAR sponsorship.
Excellent experience. Switched to Valvoline in Support of Alex Bowman and Hendrick Motorsports NASCAR sponsorship.
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Big joe42
Services was all good. But I did buy this oil change via Groupon. And I don’t feel like it was explained clearly that taxes wa ...
Services was all good. But I did buy this oil change via Groupon. And I don’t feel like it was explained clearly that taxes wasn’t included
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Zapados
Took 15 minutes, I didn’t have to leave my car, staff was friendly and knowledgeable and explained everything they did, why they ...
Took 15 minutes, I didn’t have to leave my car, staff was friendly and knowledgeable and explained everything they did, why they did it and other options I had. They weren’t pushy salesmen at all. The GM of the new st Charles New Orleans location Andrew was awesome!! I’ll be back in 5,000 miles for a full car check up.
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Nick B
Great customer service, excellent exclamation of services needed, fast friendly service on my vehicle.
Great customer service, excellent exclamation of services needed, fast friendly service on my vehicle.
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Ray R.
Friendly service!
Friendly service!
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P.Maingot
The all around service and knowledge
The all around service and knowledge
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Mollypipes1
They were friendly, professional, efficient. Did not feel pressured to purchase anything. That were a nice group of men.
They were friendly, professional, efficient. Did not feel pressured to purchase anything. That were a nice group of men.
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Allison Upton New Orleans
Staff was a team and communication was clear
Staff was a team and communication was clear
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ETHEL HOLLIDAY
I’LL BE BACK AGAIN😊
I’LL BE BACK AGAIN😊
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Heather N
The service was great, very quick and I feel that the technicians were really thorough. They were also very friendly and I didn' ...
The service was great, very quick and I feel that the technicians were really thorough. They were also very friendly and I didn't feel pressured to get any of the recommended services. It was a very enjoyable oil change experience.
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Brian F
Was my first time at Valvoline Oil Change location. Asst Manager was very friendly, walked me thru process and explained everyth ...
Was my first time at Valvoline Oil Change location. Asst Manager was very friendly, walked me thru process and explained everything. Helpers were on the ball and worked quickly checking car and changing oil. Liked the drive-thru, no waiting service experience.
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Sumthinsosweet
Absolutely the best oil change experience I’ve ever had!!! Every other express all change place that I’ve had my oil changed ...
Absolutely the best oil change experience I’ve ever had!!! Every other express all change place that I’ve had my oil changed at wanted me to sign off on a checklist verifying that everything that they said it was completed. However, each time I refused to sign because as I sat in my car and watch them NOT complete most of the duties on the checklist, it’s sad because I paid for those services and I had let them know I’ll sign when you complete the service. That’s lazy, fraudulent and poor customer service. I will let everyone know how much I AM SATISFIED WITH MY FIRST VISIT TO VALVOLINE and I will travel 20 minutes and pass 3 other oil change businesses to go to Valvoline. I AM ABSOLUTELY SATISFIED!!
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Steve B.
it was advertised as full service. but could not service the transmission or even check the fluid level.
it was advertised as full service. but could not service the transmission or even check the fluid level.
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Satisfied Joe
The staff was knowledgeable, professional, and very nice. It was a very nice experience.
The staff was knowledgeable, professional, and very nice. It was a very nice experience.
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Veronica in NOLA
The work area was immaculate. The workers were efficient and friendly. It was an extremely pleasant experience from start to fin ...
The work area was immaculate. The workers were efficient and friendly. It was an extremely pleasant experience from start to finish.
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Lori J.
The staff was friendly and knowledgeable
The staff was friendly and knowledgeable
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Trey
they seem fairly honest so far...
they seem fairly honest so far...
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S Daigle
I actually stumbled upon the location and really needed and oil change, but couldn't afford the cost of my synthetic oil. This l ...
I actually stumbled upon the location and really needed and oil change, but couldn't afford the cost of my synthetic oil. This location was having a grand opening deal which came right on time. The team really made me feel comfortable and checked my vehicle out with excellence.
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joey s
half price oil change
half price oil change
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Gary
Very professional and polite. Never felt pressured and all work performed quickly.
Very professional and polite. Never felt pressured and all work performed quickly.
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Kaylin S
Superb service, quick & easy! Workers were very nice and explained to me everything. I will definitely be back!
Superb service, quick & easy! Workers were very nice and explained to me everything. I will definitely be back!
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Howie N
Time is valuable to me, and from the start, it was clear my time was respected. All staff efficiently handled my oil change. Dur ...
Time is valuable to me, and from the start, it was clear my time was respected. All staff efficiently handled my oil change. During the preliminary "safety check" it was revealed that a brake lamp was out. The manager showed me the burned out bulb and I purchased the bulb replacement on the spot. Had it not been for staff efficiency combined with the safety check, I'd not have known about the burned out bulb. I am very impressed with how efficient the staff performed the work. I was also advised of areas of the engine that needed attention, and I never felt pressured to buy something I was not ready to buy at the moment. I am glad I stopped in. I am refreshingly surprised at how pleasant this visit went, and intend to return for my next oil change.
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Kevin P.
Professional and friendly staff. Very attentive to my wants and needs. Helped me understand what my options were and why they we ...
Professional and friendly staff. Very attentive to my wants and needs. Helped me understand what my options were and why they were recommending certain services. Extremely efficient.
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dion b.
Customer service was genuine. Service was quick once I got in the bay.
Customer service was genuine. Service was quick once I got in the bay.
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jlew
Quick, professional service at a reasonable price
Quick, professional service at a reasonable price
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TylerDurden
The staff was incredibly friendly and the timeliness was just as good. I could have stayed for twice as long and still been happ ...
The staff was incredibly friendly and the timeliness was just as good. I could have stayed for twice as long and still been happy since the tech in charge was so friendly. I was very surprised by how quick the service was. A lot of places advertise quick oil changes that end up taking hours, but they had me in and out in under 15 minutes.
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C.Z.
The technicians were thoroughly and clearly explained everything to me. They made sure I knew what could be wrong and what was w ...
The technicians were thoroughly and clearly explained everything to me. They made sure I knew what could be wrong and what was wrong with my car.
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Shonda D.
The service guys and manager were awesome! They kept my husband and I informed about the short wait time, the condition of our v ...
The service guys and manager were awesome! They kept my husband and I informed about the short wait time, the condition of our vehicle, and recommendations for the vehicle based on the age and make and model. The oil was shown to us via stick after work was completed and air filter, etc. Life is busy but these guys move fast and get the job done right. I have already recommend Valvoline to family and friends. I don't live nearby but it's worth the drive.
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No
Team was friendly & knowable
Team was friendly & knowable
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Brooks
The technicians went above and beyond to make my visit as smooth as can be. Very courteous and knowledgeable. Will definitely re ...
The technicians went above and beyond to make my visit as smooth as can be. Very courteous and knowledgeable. Will definitely recommend and return.
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J Marshall
The service was honestly outstanding. The Service Manager (Andrew i think) was incredibly knowledgeable and professional. I mech ...
The service was honestly outstanding. The Service Manager (Andrew i think) was incredibly knowledgeable and professional. I mechanic was also very polite and took much care in what he was doing. An extremely pleasurable experience and I will definitely be a repeat customer.
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ErnieL
Thoroughness. Felt that everything was checked and, sometimes, double-checked.
Thoroughness. Felt that everything was checked and, sometimes, double-checked.
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Ron flores
It was excellent the staff was fast and knowledgeable very cool place thanks
It was excellent the staff was fast and knowledgeable very cool place thanks
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Wooddawg
The team was very professional and explained to me the work they were performing. Facility was clean and they communicated well ...
The team was very professional and explained to me the work they were performing. Facility was clean and they communicated well with each other during the process.
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Eric
Very nice and helpful crew that works there l.
Very nice and helpful crew that works there l.
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Ladyfawn
Professionalism
Professionalism
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DLGaudin
Very Friendly, and very eager to discuss options
Very Friendly, and very eager to discuss options
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Mathilde S
Friendly, knowledgeable and efficient
Friendly, knowledgeable and efficient
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smithe2383
It was fast and everyone was very friendly
It was fast and everyone was very friendly
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Ali
Really like the professional service provided by the staff, especially to manager Andrew. The facility is very clean and well ma ...
Really like the professional service provided by the staff, especially to manager Andrew. The facility is very clean and well maintained.
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Cory C.
It was quick. Friendly Service.
It was quick. Friendly Service.
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Paul B.
First time at Valvoline. They said it takes 15 min and it was EXACTLY that. Doesn’t happen often in business. Very friendly staf ...
First time at Valvoline. They said it takes 15 min and it was EXACTLY that. Doesn’t happen often in business. Very friendly staff. Got to stay in my car and not wait somewhere. It was also coool to see how fast and efficiently they work. A little pricier than some places, but I think I will most likely come back.
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Kramervote
Great staff
Great staff
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Madeline C.
Friendly staff, prompt service, very communicative about all the services provided, purchased, and offered. So convenient, in an ...
Friendly staff, prompt service, very communicative about all the services provided, purchased, and offered. So convenient, in and out in less than 20 minutes. Very good experience, will definitely return.
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Rita
especially the friendliness of the staff, and they seemed HONEST, which is most important to me.
especially the friendliness of the staff, and they seemed HONEST, which is most important to me.
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Big ken
Very professional And knowledgeable
Very professional And knowledgeable
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AlR
fantastic customer service super professional!
fantastic customer service super professional!
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OilBot
The full synthetic oil change only comes with a cheap V0-88 oil filter that maybe will last 3 months. No other filter was offere ...
The full synthetic oil change only comes with a cheap V0-88 oil filter that maybe will last 3 months. No other filter was offered. This defeat the purpose of paying high dollar for a good full synthetic oil without the matching premium filter that should last 10K miles.
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Lindsay B
I was highly impressed!!! The men were incredibly courteous and respectful. They worked efficiently. I didn’t even have to leave ...
I was highly impressed!!! The men were incredibly courteous and respectful. They worked efficiently. I didn’t even have to leave my car!Genuinely. I was floored. I have already talked to others about my experience, which is never something I thought I’d say about getting my oil changed.
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William
Incredible team on St. CHARLES Ave in New Orleans, La!
Incredible team on St. CHARLES Ave in New Orleans, La!
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Don C.
It's an excellent value. I was informed about company services, but not pressured for add-ons.
It's an excellent value. I was informed about company services, but not pressured for add-ons.
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aaron g.
I felt the staff was very knowledgeable and gave me peace of mind knowing they were proplerly taking care of things.
I felt the staff was very knowledgeable and gave me peace of mind knowing they were proplerly taking care of things.
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Daniel P
Everything was excellent! They were friendly, fast and efficient.
Everything was excellent! They were friendly, fast and efficient.
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nickb
great staff and quick service.
great staff and quick service.
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Marcella S
Service and location.
Service and location.
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Gie
Everything was perfect. My Camry is running better than ever
Everything was perfect. My Camry is running better than ever
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TwiggyTig
Very nice, attentive, and courteous attendants.
Very nice, attentive, and courteous attendants.
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AndyS
Andrew the service manager was great and very informative.
Andrew the service manager was great and very informative.
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Breez85
They Guys are great and friendly. They really made me feel comfortable. I’m definitely going back and letting other ppl know how ...
They Guys are great and friendly. They really made me feel comfortable. I’m definitely going back and letting other ppl know how awesome they are
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kp
Very prompt, thorough, and professional
Very prompt, thorough, and professional
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EB
Everyone was very friendly and professional. The gentleman who was my main contact person (I think his name was Delron or Dell?) ...
Everyone was very friendly and professional. The gentleman who was my main contact person (I think his name was Delron or Dell?) was great - he explained every step of the process to me including features on my car I didn’t even know I had! The service was quick and very thorough - I just needed an oil change but they double checked everything for me, and even checked the washer fluid before I remembered to ask them to do so. Everyone worked really well as a team, too. And the service area was SPOTLESS which is quite an accomplishment for a garage!
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nancyp
The staff was very professional. They offered all things which needed to be replaced but were not upset when I said no. I will d ...
The staff was very professional. They offered all things which needed to be replaced but were not upset when I said no. I will definitely use this oil change again.
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Charlie D
Jonathan and the gang worked well together and really didnt waste much time in getting things done.
Jonathan and the gang worked well together and really didnt waste much time in getting things done.
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George
Everyone was friendly, very courteous, and low pressure but also informative. Kristen was especially nice.
Everyone was friendly, very courteous, and low pressure but also informative. Kristen was especially nice.
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nedney2
I had to wait a few minutes because I arrived before the station opened. A staff member still came out to greet me. The staff wa ...
I had to wait a few minutes because I arrived before the station opened. A staff member still came out to greet me. The staff was competent, courteous and informative. I was very comfortable and have total confidence in the staff.
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Liam
Living Social Coupon for 50% OffStaff was professionalGood service.Offered more coupons. I own 3 cars that require synthetic Oi ...
Living Social Coupon for 50% OffStaff was professionalGood service.Offered more coupons. I own 3 cars that require synthetic Oil
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Jim.B.
clean shop and pro crew
clean shop and pro crew
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Emilie R.
Staff was extremely polite and efficient!
Staff was extremely polite and efficient!
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S. Moret
Very very friendly staff every single one of them. Service was great..
Very very friendly staff every single one of them. Service was great..
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Natalie D.
Service was great. Guys did an excellent job. Even pointed out a few things that other places usually don’t when I go to get my ...
Service was great. Guys did an excellent job. Even pointed out a few things that other places usually don’t when I go to get my oil changed.
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Madcat
The attendants were attentive and answered my questions. They helped me select an appropriate grade of oil. Too bad you don’t se ...
The attendants were attentive and answered my questions. They helped me select an appropriate grade of oil. Too bad you don’t sell oil by the quart so I could keep some in my car.
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Erin L.
The reps are friendly and they tell you about the services you are getting.
The reps are friendly and they tell you about the services you are getting.
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CassieS
I called and asked for a price quote prior to coming in. They said it would cost around $42. At the time of my serve, the total ...
I called and asked for a price quote prior to coming in. They said it would cost around $42. At the time of my serve, the total for an oil change came out to $70, which is a drastic difference. I was given a coupon book and ended up with $10 off my oil change, but $60 is still overpriced.
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CoolMama
Courteous, knowledgeable, fair price, coupon offerred when asked, efficient and quick.
Courteous, knowledgeable, fair price, coupon offerred when asked, efficient and quick.
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Jim
The best
The best
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GregB
I know this is a new store but this was the most unorganized group of employees I've ever seen. Had employees dancing around an ...
I know this is a new store but this was the most unorganized group of employees I've ever seen. Had employees dancing around and joking and playing with each other. Looks like they were only working on one car at a time. 3/4 employees standing around. Manager in offices and not managing his employees.
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Anonymous
Customer service was excellent and the service was done very well
Customer service was excellent and the service was done very well
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Trenise
Customer Service and knowledge of Kent.
Customer Service and knowledge of Kent.
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Anonymous
Very professional service and the technicians were spor on!
Very professional service and the technicians were spor on!
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subaru 69
Knowledgeable and straightforward service
Knowledgeable and straightforward service
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Hailu H.
I think it is a mutual satisfaction, because I paid for it.😊
I think it is a mutual satisfaction, because I paid for it.😊
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BJT
Good deal
Good deal
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Dianna C.
The gentlemen that worked on my car were very friendly and cour and took the time to explain everything to me and what different ...
The gentlemen that worked on my car were very friendly and cour and took the time to explain everything to me and what different services and oil were available. Very happy, fun and efficient crew. Thank you guys!!!
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Kevin S.
First time using Valvoline. What a good experience. The guys were very nice and very professional. Liked the key box for safety ...
First time using Valvoline. What a good experience. The guys were very nice and very professional. Liked the key box for safety. All shops should do that.
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Larry W
Service was fast and courteous. the staff was attentive and the place was really clean.
Service was fast and courteous. the staff was attentive and the place was really clean.
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MarcoM
Absolutely no wait time. Four people working to take care of me at the same time.
Absolutely no wait time. Four people working to take care of me at the same time.
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Scott C.
I got an oil change, new widshield wipers, and a tire rotation.Very professional, and fun!
I got an oil change, new widshield wipers, and a tire rotation.Very professional, and fun!
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Cindy L.
prompt attentive friendly customer service. Knowledgeable efficient staff. Good communication. Excellent service and a fair pri ...
prompt attentive friendly customer service. Knowledgeable efficient staff. Good communication. Excellent service and a fair price Highly recommend.
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Anonymous
From out of town. Always use Valvoline so found this site to get oil changed. Great location, great folks working there. Expe ...
From out of town. Always use Valvoline so found this site to get oil changed. Great location, great folks working there. Experiences at the San Antonio location I use give me confidence to use Valvoline elsewhere without a second thought. Getting my oil changed on St Charles in N.O. was pretty special.
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Ariel H
They got me in and out very quickly and there customer service was great
They got me in and out very quickly and there customer service was great
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Jonathan W
Very experienced,Very kind and fast technician s. I would highly recommend coming to this location. Very satisfied with my serv ...
Very experienced,Very kind and fast technician s. I would highly recommend coming to this location. Very satisfied with my service.
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Tee Eva
The worker was very professional and friendly. Throughly inspected my truck.
The worker was very professional and friendly. Throughly inspected my truck.
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Elwood Stone
Felt pressure to buy extra services after I told them I was selling the car that day and just wanted an oil change.
Felt pressure to buy extra services after I told them I was selling the car that day and just wanted an oil change.
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Ken S
very thorough and knowledgeable did not just pencil whip the process.
very thorough and knowledgeable did not just pencil whip the process.
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Dana
Staff were very friendly and respectful. Great customer service. Will definitely refer to friends and family.
Staff were very friendly and respectful. Great customer service. Will definitely refer to friends and family.
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