Oil Change Cambridge

2485 Massachusetts Ave. cambridge, MA 02140
(617) 491-0776
Hours
Thursday 7:30am - 7:00pm
Friday 7:30am - 7:00pm
Saturday 7:30am - 6:00pm
Sunday 9:00am - 5:00pm
Monday 7:30am - 7:00pm
Tuesday 7:30am - 7:00pm
Wednesday 7:30am - 7:00pm
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Reviews
they do the job right
zeyet
November 22, 2019
This is the 2nd or even 3rd time something like this has happened at various Valvoline locations:The fellow who took care of me noticed my car was making a strange sound. He was very respectful, but he asked if I had noticed this before. I had, and was eager to hear his thoughts. Long story short: He took a picture of my muffler that revealed it had broken clean in half! Crazy! He explained what I needed done and told me about a few shops around that could help. He opened up the floor to see if anyone else had opinions on muffler guys, and it turned out 2 or 3 tech's knew exactly who to go to. I drove right over, referenced the Valvoline fam. The guys knew a kid who worked there, and confirmed they had a good relationship. I was seen within the hour, fixed within two, even though they had to send a runner to source the part. From one businessman to another- you guys need to investigate into a reference membership network. It would not be hard to monetize if all your people are as friendly, knowledgeable, and 'plugged' in as my previous three experiences have been.
BostonKM
November 19, 2019
Tyrone and the staff were extremely friendly, helpful, and courteous. They explained their recommendations clearly and made me feel comfortable. There is clearly a strong culture of customer service here, and I look forward to returning.
BH86
November 9, 2019
Kind and quick
Bailey
November 8, 2019
the techs and the manger were friendly and outgoing very professional
peter c
November 7, 2019
From the moment the rep started speaking with me it was clear his primary goal was to sell me extra services that are wildly overpriced. He went on and on about the potential devastating consequences of not doing everything he advised, NONE of which I've ever done in any of the many cars I've owned in my life. Plus the prices: $100 to change power steering fluid, a process that takes a few minutes with $2 worth of fluid, is absurd.
amanwithacar
November 24, 2019
Excellent service. Asst Manager (Courtney?) is always very professional and pleasant
Doug H
November 2, 2019
Oil change team were nice efficient friendly and no-nonsense - didn't try to upsell me (I really like that).
Jim B
October 27, 2019
I was welcomed in a friendly manner and the work was completed quickly. Also, I used a coupon, so the price was reduced $4.
Rob T
October 23, 2019
While I was in for my oil change there was another customer there who had an issue with an oil change he received somewhere else. The staff was incredibly knowledgeable and extremely helpful in getting him the information he needed and fixing his situation. They also were very courteous and explained maintenance I may need soon, without pressuring me to do it right then. I really appreciated that they offered me services and explained why they were helpful, but did not pressure me. Everyone was so friendly, helped me get what I needed, and sent me on my way in an incredibly professional and timely manner!!!
Hannah B.
October 21, 2019
Service was fast, professional, and freindly
Doc B
October 20, 2019
There was a shortage of staff so I had a long wait. One of the staff came out and explained the situation. Once I was in, the staff was pleasant and knowledgable.
Maria P.
October 4, 2019
They were knowledgeable and quick. I was very impressed and very appreciative with how quick the oil change was. Ive taken it to the dealership before and it’s taken over 2 hours! This was so much better!
MaherC
September 28, 2019
Technicians were extremely nice and fast.
KevinM
September 25, 2019
great customer service!
Sophie K.
September 11, 2019
Courtney, Jessica and frank( I think) were so very efficient and friendly and quick! I would definitely return and I have already told people how great the whole experience was!
JoyceM
September 8, 2019
love going there so friendly and i feel very comfortable. Everyone is great!
MiriamJ
August 25, 2019
I didn't need to buy synthetic oil for my car, but was told that was my only option. I'm disappointed that I feel taken advantage of to purchase a more expensive option just because I don't know that much about cars. It was much more expensive that I needed to spend and I should have gone somewhere else. I trusted the name of the company to provide a fair service, but obviously I should have done more research and I won't be coming back.
alisonp
August 23, 2019
It has been a very pleasant experience. It was very quick and everyone was very quick and cooperative.
Muhammad I
August 22, 2019
Convenience of service. My only beef is that supervisor tried to upsell me to full synthetic AFTER the change was completed. If I had know the price diff was fairly minor, I might have done it. It just confused me a bit...otherwise everything was good.
Bill M
August 12, 2019

Reviews

they do the job right
zeyet
November 22, 2019
This is the 2nd or even 3rd time something like this has happened at various Valvoline locations:The fellow who took care of me noticed my car was making a strange sound. He was very respectful, but he asked if I had noticed this before. I had, and was eager to hear his thoughts. Long story short: He took a picture of my muffler that revealed it had broken clean in half! Crazy! He explained what I needed done and told me about a few shops around that could help. He opened up the floor to see if anyone else had opinions on muffler guys, and it turned out 2 or 3 tech's knew exactly who to go to. I drove right over, referenced the Valvoline fam. The guys knew a kid who worked there, and confirmed they had a good relationship. I was seen within the hour, fixed within two, even though they had to send a runner to source the part. From one businessman to another- you guys need to investigate into a reference membership network. It would not be hard to monetize if all your people are as friendly, knowledgeable, and 'plugged' in as my previous three experiences have been.
BostonKM
November 19, 2019
Tyrone and the staff were extremely friendly, helpful, and courteous. They explained their recommendations clearly and made me feel comfortable. There is clearly a strong culture of customer service here, and I look forward to returning.
BH86
November 9, 2019
Kind and quick
Bailey
November 8, 2019
the techs and the manger were friendly and outgoing very professional
peter c
November 7, 2019
From the moment the rep started speaking with me it was clear his primary goal was to sell me extra services that are wildly overpriced. He went on and on about the potential devastating consequences of not doing everything he advised, NONE of which I've ever done in any of the many cars I've owned in my life. Plus the prices: $100 to change power steering fluid, a process that takes a few minutes with $2 worth of fluid, is absurd.
amanwithacar
November 24, 2019
Excellent service. Asst Manager (Courtney?) is always very professional and pleasant
Doug H
November 2, 2019
Oil change team were nice efficient friendly and no-nonsense - didn't try to upsell me (I really like that).
Jim B
October 27, 2019
I was welcomed in a friendly manner and the work was completed quickly. Also, I used a coupon, so the price was reduced $4.
Rob T
October 23, 2019
While I was in for my oil change there was another customer there who had an issue with an oil change he received somewhere else. The staff was incredibly knowledgeable and extremely helpful in getting him the information he needed and fixing his situation. They also were very courteous and explained maintenance I may need soon, without pressuring me to do it right then. I really appreciated that they offered me services and explained why they were helpful, but did not pressure me. Everyone was so friendly, helped me get what I needed, and sent me on my way in an incredibly professional and timely manner!!!
Hannah B.
October 21, 2019
Service was fast, professional, and freindly
Doc B
October 20, 2019
There was a shortage of staff so I had a long wait. One of the staff came out and explained the situation. Once I was in, the staff was pleasant and knowledgable.
Maria P.
October 4, 2019
They were knowledgeable and quick. I was very impressed and very appreciative with how quick the oil change was. Ive taken it to the dealership before and it’s taken over 2 hours! This was so much better!
MaherC
September 28, 2019
Technicians were extremely nice and fast.
KevinM
September 25, 2019
great customer service!
Sophie K.
September 11, 2019
Courtney, Jessica and frank( I think) were so very efficient and friendly and quick! I would definitely return and I have already told people how great the whole experience was!
JoyceM
September 8, 2019
love going there so friendly and i feel very comfortable. Everyone is great!
MiriamJ
August 25, 2019
I didn't need to buy synthetic oil for my car, but was told that was my only option. I'm disappointed that I feel taken advantage of to purchase a more expensive option just because I don't know that much about cars. It was much more expensive that I needed to spend and I should have gone somewhere else. I trusted the name of the company to provide a fair service, but obviously I should have done more research and I won't be coming back.
alisonp
August 23, 2019
It has been a very pleasant experience. It was very quick and everyone was very quick and cooperative.
Muhammad I
August 22, 2019
Convenience of service. My only beef is that supervisor tried to upsell me to full synthetic AFTER the change was completed. If I had know the price diff was fairly minor, I might have done it. It just confused me a bit...otherwise everything was good.
Bill M
August 12, 2019
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

Service you can see. Experts you can trust. SM

Please Note: We will be closed on Christmas Day and New Years Day. Please call the store for Christmas Eve and New Years Eve store hours.

Coupons

5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 01/04/2020
Offer Details
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10 Off
Select Preventive Maintenance Services
Expires: 01/04/2020
Offer Details
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7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 01/04/2020
Offer Details
Email Text Print Save to Photo

From the store manager

Tyrone Samuels | Manager

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about valvoline instant oil change℠ Cambridge

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 2485 Massachusetts Ave. in Cambridge, MA. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at Cambridge? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

ASE-Trained Technicians

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-certified program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your Cambridge Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 2485 Massachusetts Ave. your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (617) 491-0776.

Communities served: Cambridge, Greater Boston, Mass Ave, Porter Square, Alewife
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