Valvoline Instant Oil Change

Great place to go for an oil change, but do not let them put windshield wiper fluid in your car. They cut it with so much water that it will freeze right when the temperature hits 30°.

Stay clear of this place. Oil change nightmare. Unskilled tech dropped cheap $2:00 tool into engine bay and tried to dismantle my engine bay components using the wrong tools without asking permission or even apologizing for the delay it caused. Rude customer service, poor management over charged for service and under delivered. Don't trust them working on your car with you seated in it, its used to hide their incompetence. Corporate franchise refused to provide an acceptable remedy.

This was my first time at Valvoline in Milford, MA. I have never stayed in my car for an oil change and I have to say the fact that I did stay in the car made me feel that the whole process was fast and for an anxious person like me that doesn’t like to go to dealerships anymore because they take your car and you’re sitting there for hours for an oil change and you have no idea what’s happening or are they even working on your car every time you ask it’s another 20 minutes another 30 minutes this made a whole lot of difference. The young man that helped me was Dan, and he was very courteous, very professional and polite. He showed me all the different recommendations and also asked me about the filter and my windshield wipers. He also suggested tire rotation. James made sure to show me the oil stick to show that it was showing full before I was all done. Dan also honored the coupon that I had gotten through Text Msg through Valvoline website. The whole experience was really pleasant. Keep up the good work. We will definitely be back and bring our other car too.