RECENT REVIEWS
Richard G.
2/20/2026
5.0 out of 5.0
Quick & thorough service Always use their oil change service.
Kathi C.
2/19/2026
1.0 out of 5.0
Can I leave zero stars? They did an oil change on my car today. After leaving, the check engine light came on, dash display had front end lit up red. Check engine light has never been on in the history of this car, from new. Husband brought it back, they claimed it was a spark plug issue and I'd have to bring it to a mechanic SOMEPLACE ELSE ($$) since they don't do that kind of service there. Even though they clearly CAUSED the problem. Then, after the gaslighting, they called my husband back, asked him to bring it back AGAIN, said maybe they knew what they screwed up. They said the worker did not put the air filter back right, and THAT was the problem. Spark plug was a PURE guess. I have zero trust, why were they screwing with the air filter in the first place, and I'm wondering why they claimed it was a spark plug issue. I am just waiting for the check engine light to come back on because anyone who would charge you $143 for an oil change, screw up your car, and just be cavalier about I guess you have to go to a real mechanic now to fix what we did... that shop might not care about their customers at all.
Tonya B.
2/18/2026
1.0 out of 5.0
These guys are rude and they gaslight you when you call them out after messing up. Go to another Valvoline.
Valvoline Instant Oil Change
Hi, Tonya. Thank you for reaching out. We are very sorry to hear that you are disappointed with your service experience. If you would like to provide more details, please contact our Customer Care team at 800-327-8242, or you can chat with us at www.vioc.com. We would be happy to assist you.
