RECENT REVIEWS
Chris G.
2/15/2026
5.0 out of 5.0
Valvoline Instant Oil Change
Your 5-star review means a lot to our Valvoline Instant Oil Change team in Quincy. We’re always here for quick oil changes and free checkups to keep your vehicle running smoothly.
Katie D.
2/10/2026
1.0 out of 5.0
BEWARE!
Feel obligated to warn future customers!
Been to a few of these Valvoline locations including Quincy and Braintree. Wouldn't trust any ever again and definitely wouldn't trust any locations where Shaun is the area manager! After professionals claim negligence on Valvoline's end caused $13k in damages, Shaun boastfully dared my service manager for me to take him to court because he "wins these cases all the time!" Funnily enough, Shaun only calls me on recorded lines but calls the service manager from other (personal?) phone numbers. Service manager and mechanics discovered this leak is supposedly responsible for the damages which Valvoline likely caused and DEFINITELY missed after they changed the oil! We brought the car back after discovering leaking oil and they told us it was fine!
Valvoline Social Media team, don't bother responding. The Judge, Jury, and Executioner (Shaun) already made the final decision and closed the claim on his own. Didn't provide any evidence, paperwork, or answer my questions. He told me not to call.
Shaun needs a raise from Valvoline.
Delay. Deny. Defend.
Amanda M.
1/30/2026
1.0 out of 5.0
NEVER BRING YOUR CAR HERE!!!!!
If I could give this place 0 stars I would. A complete joke. Brought my car in for a standard oil change prior to driving to NH from MA. The reason I got an oil change before my trip was to avoid something like this from happening since I was due for an oil change.
Valvoline took no responsibility. No refund. Just excuses. No empathy for the inconvenience of having to tow my car from NH to MA at 11pm!!!
Please do not waste your time or trust this place, unless you want problems. Total scam.
Valvoline Instant Oil Change
Hi, Amanda - Thank you for bringing your concerns to our attention. Based on the information provided, I located a case filed with our Customer Care team and saw that our management team has been in contact with you regarding the next steps. In the meantime, if you have any questions, please contact our Customer Care team at 800-327-8242, and one of our agents will be happy to help!
-Lynn
VIOC Social Media Team
