RECENT REVIEWS
Josh G.
1/27/2026
5.0 out of 5.0
Technicians and assistant manager Abby were clear in what they were doing and what was needed. The next day I noticed a piece of plastic hanging from under my car and couldn't reach it to see what it was. Came back to Valvoline and manager Jordan went under the car and fixed the hanging piece. Great service!
Sai S.
1/26/2026
1.0 out of 5.0
This was happened on 01/26/2026 , I went to the store for an oil change.My battery was very good in condition and they tested the battery and said that the battery was in poor condition, i said i don’t need any replacement for now. All the sudden my battery stopped working , the people at store claiming that the because of the poor weather condition the battery was dead , but I’m sure that my battery was good. The same situation happened to my friend at the valvoline. Think before going to the valvoline.
Valvoline Instant Oil Change
Thank you for reaching out, Sai. My name is Jamie, I work with Valvoline’s Social Media Team. I am sorry to hear about your experience, and I hate to see you are experiencing an issue with your vehicle. I can understand the frustration this may have caused. I was able to locate your investigation and have forwarded this feedback to management. If you have any new additional details, or for clarification on our investigation, our Customer Care team would be happy to help via live chat (vioc.com) or by phone at 800-327-8242.
Colin M.
1/18/2026
5.0 out of 5.0
Valvoline Instant Oil Change
Your 5-star review means a lot to our Valvoline Instant Oil Change team in Lansing. We’re always here for quick oil changes and free checkups to keep your vehicle running smoothly.
