Oil Change Trenton

3901 West Road trenton, MI 48183
(734) 692-0980
Hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 8:00am - 6:00pm
Sunday 9:00am - 5:00pm
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Reviews
Was happy with the customer service, the knowledge and the time to complete the service.
Scott
December 4, 2019
just great service....never a problem
LorLor
November 25, 2019
You need someone from corporate to visit this location. I’m unsure how far these surveys go, however, I have never experienced customer service like this. From this initial greet all the way to the final goodbye, I was impressed. They even tried to sell me additional services and products, but in a way that didn’t seem “pushy”. I am a huge advocate of getting oil changes done at dealerships until my experience with Valvoline. The ENTIRE team communicated with each other and all with smiles! It’s strange to see this type of customer service in this type of industry. They wouldn’t even accept a tip, I was amazed. I’m unsure if corporate actually leave the offices to see their locations, but I implore you to do so. I work as a human resource manager for a massive company, and after seeing this type of customer I am inspired to follow suit and will attempt to train my employees follow their example. Thank You,ZP
ZP
November 21, 2019
The woman manager is phenominal. We've used this shop before and will continue to do so because of her. She is a great asset to the company.
Always pleased Valvoline Customer
November 20, 2019
Ashlee and Liz took the time to explain everything.
Nikki T
November 19, 2019
I received an email prior to visiting and tried to print it. The coupon portion did not print. The customer in the next bay showed her phone and got it scanned for the discount. I do not have a smart phone. You should allow printing of the coupons for people who don't have smart phones.
Darlene O
November 29, 2019
They left a socket wrench hanging on one of the nuts under my car that I noticed after I got home. That carelessness has been a trend I’ve experience at several valvoline service locations. Dearborn heights location did not secure my skid plate properly leading it to drag, spark while driving, and get destroyed. St Claire shores shop zip tied it then the next time removed the metal skid plate but left the plastic which then began to drag. This location, Woodhaven, they removed the plastic and were very nice and respectful however they left the socket wrench in! I can’t trust valvoline to do proper services without causing me more potential headache and damage to my car.
S. Jas
November 27, 2019
The trainee did an excellent job and when she couldnt answer a question there was someone right there to support her and gave the answer
Family guy
November 16, 2019
Quick through polite service...Been a returning Customer for a few years....
Willow S.
November 15, 2019
Great customer service
Anonymous
November 14, 2019
Fast a knowledgeable service techs
Kevin s
November 11, 2019
The staff were very friendly. Showed me some things on my car that I wasn’t aware of. Very timely on getting things done
Deena M
November 9, 2019
Friendly, helpful staff. Quick, Price seems fair for new battery.
DanHo
November 4, 2019
The staff explained everything to me! The worked at a quick pace
Ted B
November 1, 2019
Knowledgeable staff that worked efficient.
Bill H
November 1, 2019
I was treated with respect, the staff was very friendly and fast. Trenton, MI is the best oil change business ever.
Claire B.
October 29, 2019
It was fast, good communication, very friendly!
Logan
October 28, 2019
Perfect timing, no waiting. They were fast and professional and suggested and changed my interior filter.
Gary W
October 16, 2019
The staff is super friendly ,professional ,and knowledgeable
Deb C
October 12, 2019
The West Rd. location is the best. The customer service is satisfactory and the staff is really friendly. They don't try to upsell you, which is a huge pet peeve of mine. They are honest and upfront if something needs to be serviced.
Melina K
October 8, 2019

Reviews

Was happy with the customer service, the knowledge and the time to complete the service.
Scott
December 4, 2019
just great service....never a problem
LorLor
November 25, 2019
You need someone from corporate to visit this location. I’m unsure how far these surveys go, however, I have never experienced customer service like this. From this initial greet all the way to the final goodbye, I was impressed. They even tried to sell me additional services and products, but in a way that didn’t seem “pushy”. I am a huge advocate of getting oil changes done at dealerships until my experience with Valvoline. The ENTIRE team communicated with each other and all with smiles! It’s strange to see this type of customer service in this type of industry. They wouldn’t even accept a tip, I was amazed. I’m unsure if corporate actually leave the offices to see their locations, but I implore you to do so. I work as a human resource manager for a massive company, and after seeing this type of customer I am inspired to follow suit and will attempt to train my employees follow their example. Thank You,ZP
ZP
November 21, 2019
The woman manager is phenominal. We've used this shop before and will continue to do so because of her. She is a great asset to the company.
Always pleased Valvoline Customer
November 20, 2019
Ashlee and Liz took the time to explain everything.
Nikki T
November 19, 2019
I received an email prior to visiting and tried to print it. The coupon portion did not print. The customer in the next bay showed her phone and got it scanned for the discount. I do not have a smart phone. You should allow printing of the coupons for people who don't have smart phones.
Darlene O
November 29, 2019
They left a socket wrench hanging on one of the nuts under my car that I noticed after I got home. That carelessness has been a trend I’ve experience at several valvoline service locations. Dearborn heights location did not secure my skid plate properly leading it to drag, spark while driving, and get destroyed. St Claire shores shop zip tied it then the next time removed the metal skid plate but left the plastic which then began to drag. This location, Woodhaven, they removed the plastic and were very nice and respectful however they left the socket wrench in! I can’t trust valvoline to do proper services without causing me more potential headache and damage to my car.
S. Jas
November 27, 2019
The trainee did an excellent job and when she couldnt answer a question there was someone right there to support her and gave the answer
Family guy
November 16, 2019
Quick through polite service...Been a returning Customer for a few years....
Willow S.
November 15, 2019
Great customer service
Anonymous
November 14, 2019
Fast a knowledgeable service techs
Kevin s
November 11, 2019
The staff were very friendly. Showed me some things on my car that I wasn’t aware of. Very timely on getting things done
Deena M
November 9, 2019
Friendly, helpful staff. Quick, Price seems fair for new battery.
DanHo
November 4, 2019
The staff explained everything to me! The worked at a quick pace
Ted B
November 1, 2019
Knowledgeable staff that worked efficient.
Bill H
November 1, 2019
I was treated with respect, the staff was very friendly and fast. Trenton, MI is the best oil change business ever.
Claire B.
October 29, 2019
It was fast, good communication, very friendly!
Logan
October 28, 2019
Perfect timing, no waiting. They were fast and professional and suggested and changed my interior filter.
Gary W
October 16, 2019
The staff is super friendly ,professional ,and knowledgeable
Deb C
October 12, 2019
The West Rd. location is the best. The customer service is satisfactory and the staff is really friendly. They don't try to upsell you, which is a huge pet peeve of mine. They are honest and upfront if something needs to be serviced.
Melina K
October 8, 2019
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

Service you can see. Experts you can trust. SM

Coupons

7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 01/08/2020
Offer Details
Email Text Print Save to Photo
5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 01/08/2020
Offer Details
Email Text Print Save to Photo

From the store manager

Elizabeth Tolliver | Manager

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about valvoline instant oil change℠ Trenton

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 3901 West Road in Trenton, MI. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at Trenton? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

ASE-Trained Technicians

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-certified program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your Trenton Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 3901 West Road your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (734) 692-0980.

Career Opportunities for this Location
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