Oil Change Blaine

fast friendly service

fast friendly service

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Ian did an amazing job. He was kind, positive and very helpful. He talked to me about additional services I should add in the ne ...

Ian did an amazing job. He was kind, positive and very helpful. He talked to me about additional services I should add in the near future and made sure that I understood what each additional service meant. He was amazing! Great job, Ian!!

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This location is always so helpful, friendly and quick.

This location is always so helpful, friendly and quick.

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all ways go there

all ways go there

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I like sitting in the car and watching the closed circuit tv.

I like sitting in the car and watching the closed circuit tv.

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No particular reason just not a WOW experience other than the time it took to get in and get out.

No particular reason just not a WOW experience other than the time it took to get in and get out.

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The price of the oil change I must get for my vehicle went up drastically to $89.99.

The price of the oil change I must get for my vehicle went up drastically to $89.99.

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THey changed my oil.

THey changed my oil.

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Friendly staff and knowledgeable.

Friendly staff and knowledgeable.

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Excellent explanation when I questioned the pricing for fuel treatment for CDI engines. Staff always professional at this shop.

Excellent explanation when I questioned the pricing for fuel treatment for CDI engines. Staff always professional at this shop.

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I was in and out quick, which i like, and answer all my questions

I was in and out quick, which i like, and answer all my questions

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Both staff and higher ups were glad that I was there.

Both staff and higher ups were glad that I was there.

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wait time.....and I don't appreciate being asked to buy anything other than what I came for.

wait time.....and I don't appreciate being asked to buy anything other than what I came for.

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Was satisfied

Was satisfied

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Very nice and friendly

Very nice and friendly

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The techs were so friendly. That did what needed to be done very quickly, reducing my time there.

The techs were so friendly. That did what needed to be done very quickly, reducing my time there.

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The mechanics were very friendly and speedy.

The mechanics were very friendly and speedy.

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I didn't have a highly satisfying experience.

I didn't have a highly satisfying experience.

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Because I was in and out in ten minutes. Everyone was competent and polite. I am always satisfied at this location.

Because I was in and out in ten minutes. Everyone was competent and polite. I am always satisfied at this location.

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Very quick and i was on a time line, very friendly staff!!

Very quick and i was on a time line, very friendly staff!!

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There was no wait. The service technician was very polite and infomative. He told us about a coupon that we didn't have and we ...

There was no wait. The service technician was very polite and infomative. He told us about a coupon that we didn't have and we were able to use it. The oil change was done quickly.

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Was just not talked to much and took an hour in total and only one car already in bay. Just would have hoped for better communi ...

Was just not talked to much and took an hour in total and only one car already in bay. Just would have hoped for better communication. But typically have a good experience.

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I liked the fact that when the technician showed me the air filter that did not need to be changed he told me that at this time ...

I liked the fact that when the technician showed me the air filter that did not need to be changed he told me that at this time there is no need to change it. This is a big change from previous occasions where I felt pressured to buy items. I was asked about rotating the tires but did not felt pressured to get it done.

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Everyone was super friendly. They helped me super efficiently with everything I needed, and were never too pushy. I always come ...

Everyone was super friendly. They helped me super efficiently with everything I needed, and were never too pushy. I always come back here for my oil changes!

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They all were very helpful and friendly !!!!! I only go to this place !! Thanks again !

They all were very helpful and friendly !!!!! I only go to this place !! Thanks again !

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I waited over 75 minutes with just one car ahead of me and one in the garage. No one ever came out to explain what was going o ...

I waited over 75 minutes with just one car ahead of me and one in the garage. No one ever came out to explain what was going on - it was incredibly incredibly frustrating! I will not be back to that location.

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They made it personable and they’re extremely pleasant especially the employee named David at the place I usually go to. He’s pr ...

They made it personable and they’re extremely pleasant especially the employee named David at the place I usually go to. He’s probably the reason I would continue to go through you guys for not knowing him outside of him workinghes a kind person good at his job

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Great service. Friendly and efficient.

Great service. Friendly and efficient.

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The camera wasn’t working on the monitor so I wasn’t able to see what work that was been done. And the overall time I spent ins ...

The camera wasn’t working on the monitor so I wasn’t able to see what work that was been done. And the overall time I spent inside was 40 minutes.

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Everything went ok, I was in and out. I wanted conventional oil but they said they were out of it.

Everything went ok, I was in and out. I wanted conventional oil but they said they were out of it.

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Techs were friendly and very knowledgeable. Quick and complete service.

Techs were friendly and very knowledgeable. Quick and complete service.

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The guys are friendly and fast .good job guys keep it up .I will come back again .Thanks .

The guys are friendly and fast .good job guys keep it up .I will come back again .Thanks .

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The staff came out to start my service (yes, I waited outside but couldn’t change my response). Everyone is always so profession ...

The staff came out to start my service (yes, I waited outside but couldn’t change my response). Everyone is always so professional. I have never heard one of the staff react negatively to one another. When I’m getting my oil change the person “up top” was very friendly and sociable. This service is always consistently given.

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guy with the with the beard that got off at 6 was walking around took a smoke break a half hour before he was off talking to a c ...

guy with the with the beard that got off at 6 was walking around took a smoke break a half hour before he was off talking to a customer he obviously knew. Like there was 6 CARS plus the 3 that were in the stalls, I get everyone needs a break, but POORLY TIMING!I bet he had his break and that smoke break was UNNECESSARY One employee complaining and just gave up all efforts after a tire rotation.I had to tell this employee where HE laid parts because he was to busy b****ing about everything else the third guy, he MUST be new (or that’s what I told myself) because putting his hand on his hips while this manager was running around, from down below to up stairs making sure s*** got done for these CUSTOMERS. I mean I almost got out of my car and busted my a** because that poor manager stuck with some crappy employees. I mean, that’s what was seen & I know I’m not the only one who seen that, that night. Okay, so HIRE some ppl for that manager, because he did a GREAT job under his circumstances & I just want him to know that IT WAS RECOGNIZED by the customers that’s night! I didn’t get his name, but GOOD LUCK!

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Gets to be very expensive with the additional quarts of oil let alone if you need anything else serviced.

Gets to be very expensive with the additional quarts of oil let alone if you need anything else serviced.

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Everyone was very friendly and knowledgeable. Very helpful.

Everyone was very friendly and knowledgeable. Very helpful.

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I liked the fact that I was not pressured to buy extra services.

I liked the fact that I was not pressured to buy extra services.

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Alex (Alexander) was very professional, articulate, helpful, and pleasant. He went the extra mile to ensure that my dog and I fe ...

Alex (Alexander) was very professional, articulate, helpful, and pleasant. He went the extra mile to ensure that my dog and I felt comfortable for the duration of the visit. He offered the cool waiting room, water for my dog, and check-up’s to ensure we were doing ok. I was extremely impressed with him and his leadership abilities as I observed him interacting with his staff. Will be back again! Maggie & Buster Hess

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told me about bringing in service work done at dealerships and that isn't usually listed on car fax, they would enter them for m ...

told me about bringing in service work done at dealerships and that isn't usually listed on car fax, they would enter them for me.

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quick service!

quick service!

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Brandon b was really knowledgeable and that helped me to understand more. As a woman who does not ever open the hood, I need thi ...

Brandon b was really knowledgeable and that helped me to understand more. As a woman who does not ever open the hood, I need this type of treatment.David, was very very eager to help, he went above and beyond by merely wiping the dust that was on top of the black under the hood . I m happy, very happy. Thank you.

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fast service, friendly techs.

fast service, friendly techs.

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I am so relieved to have had the belt replaced. Joe was knowledgeable and accommodating and performed this service well. I am ve ...

I am so relieved to have had the belt replaced. Joe was knowledgeable and accommodating and performed this service well. I am very satisfied.

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It was a hot day they were very accommodating and good and pleasant, etcIt seems a little over the top to be " highly satisfied" ...

It was a hot day they were very accommodating and good and pleasant, etcIt seems a little over the top to be " highly satisfied" over an oil changeU was a satisfied customer

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The staff was polite and informative.

The staff was polite and informative.

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The staff was very courteous, professional, and kind. All my questions were answered thoroughly, and recommended services were ...

The staff was very courteous, professional, and kind. All my questions were answered thoroughly, and recommended services were explained very thoroughly. They didn’t excellent job with this, and I understood much more clearly how different services will help my vehicle last longer. It actually makes your day better when you work with kind people! I would recommend this Valvoline to all my friends.

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Very friendly staff. Got the job done in a timely manner.

Very friendly staff. Got the job done in a timely manner.

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The app said it was a 1 minute wait. Got there and it an hour and a half total. Initial contact was made with a poorly trained p ...

The app said it was a 1 minute wait. Got there and it an hour and a half total. Initial contact was made with a poorly trained person. He was obviously new. Couldn’t use the scanner. Couldn’t open the hood. I had zero confidence that he knew what he was doing.

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Great customer service!

Great customer service!

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Always good

Always good

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Very thorough on what they were doing and suggestions on other issues. Leaking on bottom of oil pan. When my other issues were d ...

Very thorough on what they were doing and suggestions on other issues. Leaking on bottom of oil pan. When my other issues were due...transmission flush...

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Accuracy of the staff and knowledge

Accuracy of the staff and knowledge

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I was informed today that this location, not sure if it is all Valvoline locations, will only be offering the full synthetic oil ...

I was informed today that this location, not sure if it is all Valvoline locations, will only be offering the full synthetic oil change option in the future which is $20 more than the DuraBlend oil change I currently receive. A $20 price increase is a substantial amount that I may not pay anymore.

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Full synthetic oil change price is too high.

Full synthetic oil change price is too high.

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Friendly staff. No pressure. Was a 40 minute change, but the guys were busy.

Friendly staff. No pressure. Was a 40 minute change, but the guys were busy.

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Joe, David and Brandon did an incredible job. Best experience I have ever had at a shop in general in my lifetime.

Joe, David and Brandon did an incredible job. Best experience I have ever had at a shop in general in my lifetime.

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The guys that work here are just wonderful! They never make me feel pressured to buy anything (which usually makes me spend more ...

The guys that work here are just wonderful! They never make me feel pressured to buy anything (which usually makes me spend more), always willing to answer my questions and just all around very friendly and knowledgeable!

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Fast friendly knowledgeable staff!

Fast friendly knowledgeable staff!

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Friendly, fast smart service with pressure to up sell

Friendly, fast smart service with pressure to up sell

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Just trying to be objective!

Just trying to be objective!

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Prompt efficient service, no pressure felt to upgrade on services.

Prompt efficient service, no pressure felt to upgrade on services.

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Due to recommendations and friendly employees

Due to recommendations and friendly employees

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Great service, quick, friendly

Great service, quick, friendly

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The only thing I would change is the technician that closed my hood used oily dirty gloves (understandable) but on a fresh clean ...

The only thing I would change is the technician that closed my hood used oily dirty gloves (understandable) but on a fresh cleaned car, I had oil on my hood...Again not a huge issue

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Happy friendly staff

Happy friendly staff

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Everything was explained very well, especially for someone who doesn’t know much about vehicles (me). And the recommendations we ...

Everything was explained very well, especially for someone who doesn’t know much about vehicles (me). And the recommendations were extremely appreciated

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Very friendly, great job done!

Very friendly, great job done!

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My recent visit was the fastest I have ever had my car serviced, and (I believe his name was Brandon) was exceptional.

My recent visit was the fastest I have ever had my car serviced, and (I believe his name was Brandon) was exceptional.

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A representative who deal with my engine light issue, was very courteous and went well or and above the Call of Duty to solve it ...

A representative who deal with my engine light issue, was very courteous and went well or and above the Call of Duty to solve it he topped all of my fluids and capped off my oil which was down about a quart. He assured me that the hoses were properly connected and he resolved my engine light issue, and gave me a good referral on my soft tire problem he kept asking if there's anything else you needed me to do anything else that should be done he was very courteous and an excellent employee. You folks are lucky to have him. I was at the Blaine location I didn't get his name but I was there Sunday afternoon between 1 + 2. He was terrific

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The 2 technicians were very courteous and had the job done very quickly!

The 2 technicians were very courteous and had the job done very quickly!

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There is always room for improvement

There is always room for improvement

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My vehicle is running much better since being at your shop.

My vehicle is running much better since being at your shop.

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Great customer service, and they always make me feel welcomed, especially the Brandon.

Great customer service, and they always make me feel welcomed, especially the Brandon.

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Had to switch lanes outside. Might have been understaffed the day I was there.

Had to switch lanes outside. Might have been understaffed the day I was there.

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This was my first visit for an oil change with me new car. I brought this car in for service at the Blaine location being I’ve h ...

This was my first visit for an oil change with me new car. I brought this car in for service at the Blaine location being I’ve had my past cars here prior. The service I had was fantastic! I was cold with the wind from there doors being open, they let me have my window up for the whole service. What set this visit apart from any other experience was the Manager Joe. He made me feel so comfortable through my oil change. Once my service was complete I gave him my credit card to pay my bill, unfortunately I wasn’t aware I used all of my funds on it. I was so embarrassed to be told my card was declined, I was asked for another payment and I didn’t have any. I’m 70 years old and I’m on a very tight budget, I had no idea what to do, I started to swell up with tears in my eyes. I seen Joe grab his wallet out and pay for my oil change with his own money. I couldn’t believe the generosity he showed. He handed me the receipt not tell me he did that until I asked how I was able to leave, he simply said we are here to help. God bless this young man

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I had to wait almost 20 mins while inside waiting for techs to start my car. But the staff was very friendly.

I had to wait almost 20 mins while inside waiting for techs to start my car. But the staff was very friendly.

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The only thing about this visit was it took a while for the tech to put back my glove box panel after removing to check the filt ...

The only thing about this visit was it took a while for the tech to put back my glove box panel after removing to check the filter that is located behind it. I thought he was going to break it! But he didn't thankfully :) Otherwise all was good.The prices are a bit higher than where I can go near my work but it is quick and convenient.

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No problems

No problems

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There was a bit of a wait outside (Saturday afternoon), but, once inside, the work was done quickly and smoothly, and the staff ...

There was a bit of a wait outside (Saturday afternoon), but, once inside, the work was done quickly and smoothly, and the staff was friendly.

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Kept me informed through the process

Kept me informed through the process

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The staff was unorganized and meandering around from car to car. One individual was very rude to another employee. I wod conside ...

The staff was unorganized and meandering around from car to car. One individual was very rude to another employee. I wod consider it a hostile environment for that employee who was being treated poorly.

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Very polite, friendly and fast.

Very polite, friendly and fast.

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Very friendly workers.!! I only go to this place for oil change 😊

Very friendly workers.!! I only go to this place for oil change 😊

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Everything went quickly and smoothly. They even remembered me and my truck. They knew what I wanted and still verified that to ...

Everything went quickly and smoothly. They even remembered me and my truck. They knew what I wanted and still verified that to make sure. I was very impressed with all of that. Thank you

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The guys were very friendly!!

The guys were very friendly!!

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didn't have an air filter for my car

didn't have an air filter for my car

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Very friendly staff

Very friendly staff

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The guys are always friendly and courteous .

The guys are always friendly and courteous .

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The techs were knowledge and professional in the work that was done. Previously would not have trusted the team to touch the tra ...

The techs were knowledge and professional in the work that was done. Previously would not have trusted the team to touch the transmission, these techs knew what they were doing.

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The best customer service ever, I would recommend anyone to go there.

The best customer service ever, I would recommend anyone to go there.

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The guy who talked to me about my oil change was vert very informative,answered all my question,very nice. I wish I remembered h ...

The guy who talked to me about my oil change was vert very informative,answered all my question,very nice. I wish I remembered his name. I would recommend his work.

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Service was quick and efficient. Service tech was friendly and respectful. Talked me through the entire process.

Service was quick and efficient. Service tech was friendly and respectful. Talked me through the entire process.

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great service, friendly, and quick.

great service, friendly, and quick.

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The reason I trust Valvoline Instant Oil Change to work on my vehicle is because, your service providers will or well groomed cl ...

The reason I trust Valvoline Instant Oil Change to work on my vehicle is because, your service providers will or well groomed clean uniforms and that to me shows that they care about themselves so they should be able to care about my vehicle as well. The gentleman I worked with was very knowledgeable and explain step-by-step on the oil change transmission fluid flush. The rear differential drainage and refill. And the fuel injector clean procedures to me. And knowing enough about cars myself I felt very comfortable with the trading and the knowledge that you guys provide your employees. And I will definitely be returning when I need another oil change and other services out of my car

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The employees were very attentive, knowledgeable and kind.

The employees were very attentive, knowledgeable and kind.

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I came the day before to try to get my oil changed but the line was 8 cars outside of the bay. After waiting 20 minutes and not ...

I came the day before to try to get my oil changed but the line was 8 cars outside of the bay. After waiting 20 minutes and not seeing any cars move I decided to leave. I came back for this visit and waited approximately 15 minutes before getting service. It would be cool if Valvoline had a feature to check an app to see wait times or an app that showed how many cars were in line.

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As my air filter was not put back on secure my ck engine light came on when driving home good thing this happened the last time ...

As my air filter was not put back on secure my ck engine light came on when driving home good thing this happened the last time at vavoline oil change so I figured it was the same thing shure enough it was so I re mounted the air filter box appropriately and reset computer on car and engine light off that is why not highly satisfied

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My wait was quite long. I spent an hour and a half there total for just an oil change. The wait outside could have gone more qui ...

My wait was quite long. I spent an hour and a half there total for just an oil change. The wait outside could have gone more quickly if someone had greeted me and had me change lanes sooner so as not to wait behind a customer who had a long order. Then, it took 40 min for them to change my oil. I wasn't upset, but it just wasn't the quick trip I was hoping for. I'll probably still use Valvoline, just not as likely to recommend them or use this location again. The staff was nice/friendly, just not very organized.

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The Blaine staff really is so attentive and kind! I had an issue about 6 months ago and brought it back for them to help me fix ...

The Blaine staff really is so attentive and kind! I had an issue about 6 months ago and brought it back for them to help me fix the issue! Not only that but when I came in they even remembered the issue and asked how it was going. Best staffing around

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Brandon Sanders was excellent. He was prompt, professional, and resourceful. I can't speak highly enough of him.

Brandon Sanders was excellent. He was prompt, professional, and resourceful. I can't speak highly enough of him.

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Very very friendly staff - appreciated the information and would definitely come back. I was extremely impressed.

Very very friendly staff - appreciated the information and would definitely come back. I was extremely impressed.

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Excellent customer service

Excellent customer service

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My technician David was so friendly! I love getting my oil changed and chatting with the staff. You guys are great! Also your co ...

My technician David was so friendly! I love getting my oil changed and chatting with the staff. You guys are great! Also your coupons are awesome!

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The prices have gone up significantly over the last year or two.

The prices have gone up significantly over the last year or two.

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I feel the cost is high!

I feel the cost is high!

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Brandon was very helpful and nice and funny would definitely come back and see him

Brandon was very helpful and nice and funny would definitely come back and see him

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WE LISTENED TO THEM AND THEY LISTENED TO US , NO PROBLEMS ACTUALLY IT WAS A FIRST CLASS GROUP YOU HAD IN THERE , THAT'S A GREAT ...

WE LISTENED TO THEM AND THEY LISTENED TO US , NO PROBLEMS ACTUALLY IT WAS A FIRST CLASS GROUP YOU HAD IN THERE , THAT'S A GREAT THANK YOU

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The team at this location is stellar. They communicate really well together and seem to have a unique rhythm that is amazing to ...

The team at this location is stellar. They communicate really well together and seem to have a unique rhythm that is amazing to watch and listen to. It seems that they check each other's work and do their best to ensure customer satisfaction. Because this place is so awesome I actually take better care of my car!

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This visit was perfect, but I have had issues in the past....

This visit was perfect, but I have had issues in the past....

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Quick and convenient, workers friendly and not pressuring to use a service that was recommended. Coupon/price was another reaso ...

Quick and convenient, workers friendly and not pressuring to use a service that was recommended. Coupon/price was another reason I came in.

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Courteous techs explaining each step of service.

Courteous techs explaining each step of service.

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Good set up and people

Good set up and people

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Friendly staff And I can leave my grandkids in the vehicle with me while we’re waiting for it to be changed it’s a lot of work p ...

Friendly staff And I can leave my grandkids in the vehicle with me while we’re waiting for it to be changed it’s a lot of work pulling kids in and out of car seats

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Service was excellent. Extremely inflated pricing. No where have I ever paid even half of what I paid (75$) for an oil change

Service was excellent. Extremely inflated pricing. No where have I ever paid even half of what I paid (75$) for an oil change

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The staff was friendly and got me back on the road quick

The staff was friendly and got me back on the road quick

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Not having to have an appointment, friendly service, Not trying to upsell but explaining what service May be needed, It was a ve ...

Not having to have an appointment, friendly service, Not trying to upsell but explaining what service May be needed, It was a very cold day and I liked staying in my car for service.

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Wait time. Service time was over 30 minutes whereas the expectation was 15 min.

Wait time. Service time was over 30 minutes whereas the expectation was 15 min.

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Service was prompt and no issues.

Service was prompt and no issues.

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I’m never highly satisfied

I’m never highly satisfied

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I have been using valvoline for years. I just have to remember not to come on saturday. Theyre busier than one armed wallpaper h ...

I have been using valvoline for years. I just have to remember not to come on saturday. Theyre busier than one armed wallpaper hangers!

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It was convenient and was done in a fairly small amount of time.

It was convenient and was done in a fairly small amount of time.

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I used the automated call to check wait. Message was zero wait. That is why I showed up. After waiting 20 minutes. I called just ...

I used the automated call to check wait. Message was zero wait. That is why I showed up. After waiting 20 minutes. I called just to see if message was updated. It still said there was no wait. Mentioned this to attendant. He said they hear that all the time and they have no control over the message. No one offered a waiting room. I also think prices should be posted. This was my first and last visit. I'm going back to Jiffy lube. They wash your windows and you wait inside there.

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The employee came out and gave me an estimate on time and I was told exactly what they were doing at all times. Service was qui ...

The employee came out and gave me an estimate on time and I was told exactly what they were doing at all times. Service was quick and thorough. Very polite young men.

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Took longer then expected. I think it was due to training.

Took longer then expected. I think it was due to training.

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I arrived when it opened and service only took 20 minutes. I stopped the previous day and based on the cars waiting, I decided ...

I arrived when it opened and service only took 20 minutes. I stopped the previous day and based on the cars waiting, I decided not to wait.

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The employees were great but if I am going to pay premium cost (Valvoline is a premium cost service place) I expect to be in and ...

The employees were great but if I am going to pay premium cost (Valvoline is a premium cost service place) I expect to be in and out in 15-20 minutes. Total time from pulling into parking lot, waiting to get into a bay, getting serviced and out was over an hour. I can do that at any shop for half the price.

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Prompt service

Prompt service

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Very helpful and answered all my questions.

Very helpful and answered all my questions.

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He topped off my oli

He topped off my oli

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I had an issue with the prior oil change or something as my car was 1.5 quarts low and I just had an oil change 1000 miles befor ...

I had an issue with the prior oil change or something as my car was 1.5 quarts low and I just had an oil change 1000 miles before. They checked for leaks and topped me off. Very nice and I appreciated the courtesy

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Took too long for an oil change... it should not take more than 15-20 minutes.

Took too long for an oil change... it should not take more than 15-20 minutes.

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Great service as usual. Manager was great, very personable young man.

Great service as usual. Manager was great, very personable young man.

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Very quick and professional service!

Very quick and professional service!

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Higher price than I'm used toping for an oil change but under the circumstances it was fast and I didn't have to make an appoint ...

Higher price than I'm used toping for an oil change but under the circumstances it was fast and I didn't have to make an appointment so it could be useful in the future.

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There was no wait and no pressures . I do daycare for my 2 grandkids and it was great That I didn’t have to unbuckle them put th ...

There was no wait and no pressures . I do daycare for my 2 grandkids and it was great That I didn’t have to unbuckle them put them in the waiting room and then buckle and wrestle them back into car seats back in to leave lol. Anybody having small children will relate to this one

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We called lot of other places for last minute oil change and no one has availability and there is “valvoline” where we didn’t ha ...

We called lot of other places for last minute oil change and no one has availability and there is “valvoline” where we didn’t have to wait and got our oil and filters changed within less than 30 minutes.

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Over all it went good

Over all it went good

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Brandon & Joe were amazing! I’ve been going there for a year now and this last visit stands out than the others. Maybe it was be ...

Brandon & Joe were amazing! I’ve been going there for a year now and this last visit stands out than the others. Maybe it was because the manager actually connected with me as a person. You definitely did right, by putting him in charge. Good job!

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Good service

Good service

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Wonderful and friendly customer service, very quick

Wonderful and friendly customer service, very quick

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Great staff. Told me I should get a new battery soon. Should have listened. My car died a few days later. Went back for the ...

Great staff. Told me I should get a new battery soon. Should have listened. My car died a few days later. Went back for the battery!

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Even with a $10 coupon, Valvoline is priced quite a bit higher than any other oil changing center. Tires Plus is quite a bit ch ...

Even with a $10 coupon, Valvoline is priced quite a bit higher than any other oil changing center. Tires Plus is quite a bit cheaper, but they were filled on appointments and I needed the oil changed last minute.

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In and out

In and out

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Completed in a timely manner.

Completed in a timely manner.

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The guys were all working as fast as they could (it was busy when I visited the location) to get the customers through as fast a ...

The guys were all working as fast as they could (it was busy when I visited the location) to get the customers through as fast as possible. Most importantly, they were all super friendly and knowledgeable which more than made up for having to wait.

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I have always been highly satisfied with the service there, and the value for time versus cost. I never worry about quality of w ...

I have always been highly satisfied with the service there, and the value for time versus cost. I never worry about quality of work or product. A little more up sales was done recently, but it is a business. Overall always satisfied with work done.

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I feel the cost of an oil change is very high compared to others. It would be nice if you had a frequent visitor punch card or m ...

I feel the cost of an oil change is very high compared to others. It would be nice if you had a frequent visitor punch card or maybe your 10th oil change is free. You should reward you loyal customers.

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I've never had any problem there

I've never had any problem there

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Good service, but not extraordinary. No complaints. Just nothing special that would make me rate it “highly” satisfied.

Good service, but not extraordinary. No complaints. Just nothing special that would make me rate it “highly” satisfied.

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Very friendly service men

Very friendly service men

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Very quickly and expertly done; no high pressure sales tactics; very friendly

Very quickly and expertly done; no high pressure sales tactics; very friendly

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They took me in right at closing time and the young man who rung me up and talked through the options was so kind!!

They took me in right at closing time and the young man who rung me up and talked through the options was so kind!!

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Very quick

Very quick

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Tarring nice job !

Tarring nice job !

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they were very polite and seemed knowledgeable about what they were doing

they were very polite and seemed knowledgeable about what they were doing

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Everyone there is friendly and I feel like they do a good job. Little on the expensive side and sometimes I feel like they are ...

Everyone there is friendly and I feel like they do a good job. Little on the expensive side and sometimes I feel like they are looking for something to up sell me. The convenience is worth the price to me.

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The crew was great and had positive attitudes.

The crew was great and had positive attitudes.

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The guys were very friendly and fast. I ahd one headlight that was pointing way down, they adjusted it.

The guys were very friendly and fast. I ahd one headlight that was pointing way down, they adjusted it.

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Wait time

Wait time

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Came in the morning: they were very busy and notified me it would be about a 30-45 minute wait because they were busy and short ...

Came in the morning: they were very busy and notified me it would be about a 30-45 minute wait because they were busy and short staffed. Came back in the evening: they were still very busy, and still short staffed; but somehow were still smiling, chatting with customers, and overall great guys! Manager Sam & Brandon are keepers!

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Even though it was late in the day all the gentlemen working were profession and friendly. They worked as a team and appeared to ...

Even though it was late in the day all the gentlemen working were profession and friendly. They worked as a team and appeared to be enjoying themselves. I also appreciated the several times that one of the workers would strike up a conversation that had nothing to do with getting my oil changed.I think we can all agree that changing oil is not a glamorous job, but these men took pride in the work they did, right up to closing time.

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Courteous knowledgeable staff service was very quick.

Courteous knowledgeable staff service was very quick.

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I could have gotten the same service for half the price too expensive or I could have done it myself or 40 bucks

I could have gotten the same service for half the price too expensive or I could have done it myself or 40 bucks

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I ran over at lunch and the staff was extremely mindful of time and got me in/out quickly

I ran over at lunch and the staff was extremely mindful of time and got me in/out quickly

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The staff at this location and the level of service they provide are amazing. They are always very friendly and take the time to ...

The staff at this location and the level of service they provide are amazing. They are always very friendly and take the time to ensure you understand everything that is happening.

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Fast, courteous service, at the price I expected; no surprises.

Fast, courteous service, at the price I expected; no surprises.

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I don’t give ratings that high unless it’s really something special. The experience was absolutely fine and just as I expected i ...

I don’t give ratings that high unless it’s really something special. The experience was absolutely fine and just as I expected it would be...as it always is. Good crew there

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The overall experience

The overall experience

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All the guys were really friendly. The customer service rep was very informative and answered every question I had very thorough ...

All the guys were really friendly. The customer service rep was very informative and answered every question I had very thoroughly.

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It was friendly,fast and professional.

It was friendly,fast and professional.

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Great service

Great service

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I assumed I was getting an oil change and lube. Watching tech underneath it was obvious he wasn't greasing any fittings. I asked ...

I assumed I was getting an oil change and lube. Watching tech underneath it was obvious he wasn't greasing any fittings. I asked manager if he would please. He told me he would go down and show him where they were? Made me think all the times prior I have never had my truck greased....wow.

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I had a headlight out and they did not have one I needed in stock, but the service worker made a phone call and one was delivere ...

I had a headlight out and they did not have one I needed in stock, but the service worker made a phone call and one was delivered within ten minutest to install and finish my job. I was really happy about that.

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All very friendly !! I only go to this store ! Great people.!!

All very friendly !! I only go to this store ! Great people.!!

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As always, fast and friendly service.

As always, fast and friendly service.

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The customer service was great, and since I was a first time customer they explained what was going on and what they were doing ...

The customer service was great, and since I was a first time customer they explained what was going on and what they were doing every step of the way.

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It was my first visit. I thought it was just another routine oil change but I was wrong. The whole experience is like nothing ...

It was my first visit. I thought it was just another routine oil change but I was wrong. The whole experience is like nothing I have ever experienced from a typical oil change. It was nice to wait in the comfort of my vehicle. An added plus was the cameras to watch what was going on. I was impressed with the thoroughness of the service and attentiveness of the technicians. Will return and recommend.

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We had our dogs with and the guys working there were real attentive to us and our dogs- very wonderful customer service

We had our dogs with and the guys working there were real attentive to us and our dogs- very wonderful customer service

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I was in and out in no time and was not pressured to upgrade anything or replace anything I didn’t need to

I was in and out in no time and was not pressured to upgrade anything or replace anything I didn’t need to

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The people working were helpful fast and working hard they answered questions I asked

The people working were helpful fast and working hard they answered questions I asked

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in and out as most always. close to home that's why I use them.

in and out as most always. close to home that's why I use them.

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Got in promptly. Had a very brief wait (2 other cars in at the time). Everything was explained clearly. Very friendly and profes ...

Got in promptly. Had a very brief wait (2 other cars in at the time). Everything was explained clearly. Very friendly and professional service. Love the fact that I can have tires checked and air added if needed and washer fluid filled between oil changes. Been going to this location for over 15 years and would never go anywhere else.

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They explained everything clearly. They showed me the drain plug on the transfer case and the oil dipstick.

They explained everything clearly. They showed me the drain plug on the transfer case and the oil dipstick.

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The workers at this Blaine, MN location are soooo friendly. That's truly what keeps me coming back.

The workers at this Blaine, MN location are soooo friendly. That's truly what keeps me coming back.

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The staff is always amazing at the Blaine location!

The staff is always amazing at the Blaine location!

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Waited in the service bay for 15-20 minutes before they started on my vehicle. They had two other vehicles they were working on.

Waited in the service bay for 15-20 minutes before they started on my vehicle. They had two other vehicles they were working on.

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quick and easy.

quick and easy.

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Cost seemed higher than dealer and with dealer got wash also complimentary

Cost seemed higher than dealer and with dealer got wash also complimentary

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The main person was extremely helpful and did a great job explaining everything to me. Although I didn't get everything that he ...

The main person was extremely helpful and did a great job explaining everything to me. Although I didn't get everything that he suggested, I did respect how he presented the options to me. Great job guys!

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Quick, knowledgeable & friendly staff with no pressure to try or accept other services.

Quick, knowledgeable & friendly staff with no pressure to try or accept other services.

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The Manager and entire crew were very friendly and knowledgeable. Absolutely one of my bet experiences at any valvoline instant ...

The Manager and entire crew were very friendly and knowledgeable. Absolutely one of my bet experiences at any valvoline instant oil change I’ve been to.

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Friendly courteous knowledgeable service

Friendly courteous knowledgeable service

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Fast, friendly and efficient

Fast, friendly and efficient

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speedy service

speedy service

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The associates were all friendly and knowledgeable about their services. They let me know what services I will be needing in the ...

The associates were all friendly and knowledgeable about their services. They let me know what services I will be needing in the future. Explained pricing as well. And quick service. I love that I don’t have to make an appt

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Robbie was awesome!

Robbie was awesome!

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Great customer service - friendly staff - fast service - very happy with my visit

Great customer service - friendly staff - fast service - very happy with my visit

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Friendly courteous staff they listen to what I wanted them to do and did it or used to change my own oil but lately I just don’t ...

Friendly courteous staff they listen to what I wanted them to do and did it or used to change my own oil but lately I just don’t want to hassle or the mass so I’ve been going to Valvoline and I will continue to go there

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prompt , nice , good service

prompt , nice , good service

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Came into this shop the first time. The team explained what they wanted me to do which is to sit in the car. The entire service ...

Came into this shop the first time. The team explained what they wanted me to do which is to sit in the car. The entire service was completed in 20 minutes.

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I have my own business as well, and there's usually always room for improvement. I was happy and have been happy with the servic ...

I have my own business as well, and there's usually always room for improvement. I was happy and have been happy with the service get here, that's why I always go back.

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highly satisfied with service, convenience, and staff...only reason not highly satisfied is the cost. With a $10 coupon it is no ...

highly satisfied with service, convenience, and staff...only reason not highly satisfied is the cost. With a $10 coupon it is not too bad but still a $40 oil change when your competition is offering $20-$30 oil changes...

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Quick courteous professional service experience.

Quick courteous professional service experience.

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Very fast and efficient.

Very fast and efficient.

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The employees are a great bunch of good friendly young men and get the job done. I feel these days having young people communic ...

The employees are a great bunch of good friendly young men and get the job done. I feel these days having young people communicate with a positive friendly attitude with their customer brings me back every oil change.

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The price of the oil change was high compared to other businesses that provide the same service. The wait time was high in compa ...

The price of the oil change was high compared to other businesses that provide the same service. The wait time was high in comparison to a place where I could call ahead and make an appointment and be in and out.

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Waiting room wasn’t comfortable, could be nicer for customers. Perhaps some magazines as well.

Waiting room wasn’t comfortable, could be nicer for customers. Perhaps some magazines as well.

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it was very quick and the tech seemed very professional and experienced

it was very quick and the tech seemed very professional and experienced

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The tech told me I had too much air pressure in my tires. Three days later, I had a blow out. Technician at the Ford dealershi ...

The tech told me I had too much air pressure in my tires. Three days later, I had a blow out. Technician at the Ford dealership said it was caused by not having enough air pressure in the tires.

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I loved that he showed my the oil on the dipstick before I paid. They offered me the inside waiting room right away. They were v ...

I loved that he showed my the oil on the dipstick before I paid. They offered me the inside waiting room right away. They were very professional and fastThey gave me suggestions on what my car needed but I did not feel pressured at all. A great team.

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Everyone knew what they were doing, explained things to me and were very polite. All was good.

Everyone knew what they were doing, explained things to me and were very polite. All was good.

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Everyone was very nice and I am very happy with my service

Everyone was very nice and I am very happy with my service

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I was in and out, they did what I asked

I was in and out, they did what I asked

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Not that I wasn't satisfied. What I needed done got done and I was pleased when I left.

Not that I wasn't satisfied. What I needed done got done and I was pleased when I left.

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Over a 35 minute wait before servicing

Over a 35 minute wait before servicing

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Waited 10 minutes outside before a staff member greeted me and directed me to a stall, then waiting another 20 minutes for them ...

Waited 10 minutes outside before a staff member greeted me and directed me to a stall, then waiting another 20 minutes for them to complete the work ahead of me.Staff going from three different stalls doing very little at a time. At multiple times there were 3 or more staff members standing around 1 vehicle while the other cars ha no staff tending to them(no one was under these car either). Took about 20 minutes for staff to check my oil and add 1 quart of oil in my top off.

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The price of the synthetic oil so expensive.

The price of the synthetic oil so expensive.

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Samuel was incredible and knowledgeable.

Samuel was incredible and knowledgeable.

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Had issues with reinstalling my oil plug ,. I have never had issues before they ended up having to chase the threads and replac ...

Had issues with reinstalling my oil plug ,. I have never had issues before they ended up having to chase the threads and replace the plug .

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Done in a timely manner.

Done in a timely manner.

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Wait time to get in was about 30 minutes

Wait time to get in was about 30 minutes

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Tell me about a possible oil leak that I could have

Tell me about a possible oil leak that I could have

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Did a great job

Did a great job

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The staff was extremely knowledgeable and friendly.

The staff was extremely knowledgeable and friendly.

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I was able to get in and out quickly despite the fact that they were short staffed that day. Employees were friendly, and price ...

I was able to get in and out quickly despite the fact that they were short staffed that day. Employees were friendly, and prices were comparable to other places in the area.

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You take care of the things, that I don't like to do. Very good job.

You take care of the things, that I don't like to do. Very good job.

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It went real quick, the staff seemed like they were having a good time and I didn’t have to do it!

It went real quick, the staff seemed like they were having a good time and I didn’t have to do it!

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The team was very professional and courteous

The team was very professional and courteous

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Guys were quick, told me what the van needs at the mileage it is at, but didn’t push services. Answered most of my questions tho ...

Guys were quick, told me what the van needs at the mileage it is at, but didn’t push services. Answered most of my questions thoroughly.

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People friendly, explained what they were doing and focused on taking care of what they had to get done.

People friendly, explained what they were doing and focused on taking care of what they had to get done.

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I had a wonderful experience both time I went there with in 30 days, I have two vehicles. The guys treated me like a Queen. I ...

I had a wonderful experience both time I went there with in 30 days, I have two vehicles. The guys treated me like a Queen. I even stopped back to tell there manager what a wonderful experience I had. I told 2 other people that went there. Tanner is a rock star!!

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Rough idle IMMEDIATELY after service. Check engine light and 4WD indicators came on after 10-15 miles.

Rough idle IMMEDIATELY after service. Check engine light and 4WD indicators came on after 10-15 miles.

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Professional and friendly staff with quick service.

Professional and friendly staff with quick service.

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The manager took time to ask me about my day. I didn't feel pressured to buy the extra services but I find it very helpful to k ...

The manager took time to ask me about my day. I didn't feel pressured to buy the extra services but I find it very helpful to know what needs to be done so my mechanic husband and I can keep my car running. Before I left the mgr helping me told me he was new to the facility but staying around. I enjoy hearing about upward movement in any company.

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Great service and friendly guys!

Great service and friendly guys!

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Every time I get my oil changed, other services are pushed on me. I just got my car serviced with a mechanic as per the owner's ...

Every time I get my oil changed, other services are pushed on me. I just got my car serviced with a mechanic as per the owner's manual and do not want to hear about unnecessary products and services.

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Entire crew who worked on my car were excellent. Friendly. Efficient. It all made for a very pleasant experience.

Entire crew who worked on my car were excellent. Friendly. Efficient. It all made for a very pleasant experience.

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The guys are very friendly and seem to get along with each other well.Very professional.Good information display to customers.

The guys are very friendly and seem to get along with each other well.Very professional.Good information display to customers.

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It was fast, when I said no it was no pressure. Showed me my dirty air filter so had it changed. He also showed me how to reset ...

It was fast, when I said no it was no pressure. Showed me my dirty air filter so had it changed. He also showed me how to reset the message oil change needed. Made sure I was straight driving out not to fall down the pit when I left. Used my coupon.

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The tire rotation lift was out of commission and I had to assist in replacing the bulb in the rear middle brake light

The tire rotation lift was out of commission and I had to assist in replacing the bulb in the rear middle brake light

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The service technician informed me about a control arm that was broke on my car. Two thumbs up!!!!

The service technician informed me about a control arm that was broke on my car. Two thumbs up!!!!

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Good fast service.

Good fast service.

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Good service, friendly & professional service.

Good service, friendly & professional service.

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My husband is disabled and had to go to the bathroom while we were waiting to go in to the bay. The young man who had us waiting ...

My husband is disabled and had to go to the bathroom while we were waiting to go in to the bay. The young man who had us waiting to him inside to go. The kind thing that I noticed was the young man let my husband put his hand on his shoulder he guided him in and out. We were thankful for this young man with his kind soul.

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I’m a “picky” customer and they are polite, professional and knowledgeable

I’m a “picky” customer and they are polite, professional and knowledgeable

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Purchased synthetic oil. Unfortunately my car burns a lot of oil so in between the oil changes I purchased oil else where at $7 ...

Purchased synthetic oil. Unfortunately my car burns a lot of oil so in between the oil changes I purchased oil else where at $7 a quart.

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Great service as usual, thank you!

Great service as usual, thank you!

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I started to go here in December, the manager Sam and his team are great. They seriously went above and beyond. Hard to find goo ...

I started to go here in December, the manager Sam and his team are great. They seriously went above and beyond. Hard to find good customer service like that these days. I will continue to keep my business with them and recommend anyone. Thanks guys! From the chick with the polar bear sticker on the steering wheel lol.

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Overall my service was good. However, the prices seem to keep getting higher and higher. I use the mid level oil and also had a ...

Overall my service was good. However, the prices seem to keep getting higher and higher. I use the mid level oil and also had a cabin air filter replaced, I used a coupon and it was still $100. If it wasn't for the convenience of time, I would book with someone who does the $19.99 oil changes. I wish that Valvoline would consider running better deals for oil changes.

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Nothing in particular- the guys at this Valvoline in Blaine are just always really helpful and friendly. I just appreciate that ...

Nothing in particular- the guys at this Valvoline in Blaine are just always really helpful and friendly. I just appreciate that they explain the importance of different services without pressuring me into adding on.

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The crew were unable to replace my license plate ligjts.

The crew were unable to replace my license plate ligjts.

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Very professional, friendly and explained everything

Very professional, friendly and explained everything

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The guy (I forget his name) that greeted me and rang up my service was EXTREMELY friendly and cordial during my service visit. ...

The guy (I forget his name) that greeted me and rang up my service was EXTREMELY friendly and cordial during my service visit. I am very happy with the customer service I received on this visit.

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Fast, fun, friendly service. Considerate of my handicap.excellent customer service

Fast, fun, friendly service. Considerate of my handicap.excellent customer service

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great service (thank you asst. manager and Michael)....very quick, friendly, and professional.

great service (thank you asst. manager and Michael)....very quick, friendly, and professional.

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All of the guys were extremely friendly. I always go to valvoline when I need an oil change!

All of the guys were extremely friendly. I always go to valvoline when I need an oil change!

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Great customer service

Great customer service

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I had to wait outside and was not told how long my wait was going to be.

I had to wait outside and was not told how long my wait was going to be.

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Everbody knows there stuff. Very likeable, friendly, courteous. Always go there

Everbody knows there stuff. Very likeable, friendly, courteous. Always go there

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They put a quart less oil in than needed, then 3 workers stood around for 5 min trying to figure out why my oil level was low. S ...

They put a quart less oil in than needed, then 3 workers stood around for 5 min trying to figure out why my oil level was low. Seemed like no one knew what they were doing.

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Loved Bruce! He was very helpful and informative and low pressure which makes me want to come back again because I feel I can tr ...

Loved Bruce! He was very helpful and informative and low pressure which makes me want to come back again because I feel I can trust him.

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They told me to bring car to dealership for servicing under warranty

They told me to bring car to dealership for servicing under warranty

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Very friendly and fast

Very friendly and fast

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Staff and location.

Staff and location.

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They said i needed brake fluid change but when we decided to check our maintenance records for the last change, they changed the ...

They said i needed brake fluid change but when we decided to check our maintenance records for the last change, they changed their mind and said it looks ok. Seemed like they were looking for charging additional services.

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Next day leaking oil all over garage and driveway. Took it back and they didn't finish the job wiping excess and the guy said o ...

Next day leaking oil all over garage and driveway. Took it back and they didn't finish the job wiping excess and the guy said only a few guys with small arms can reach where they need to go. Now I had to incur more costs of picking up oil spill and cleaning it up. Not to mention there is an big o tires place next door with cheap oil change prices. Will bypass vioc to go there unless mind can be changed

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Friendly staff, very informative and not pushy at all.

Friendly staff, very informative and not pushy at all.

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The employees are always very nice and do a great quick job. Plus they never pressure me to buy additional services and leave it ...

The employees are always very nice and do a great quick job. Plus they never pressure me to buy additional services and leave it up me.

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I didn't like that they take your keys and put them in a box by the computer keyboard. I understand why they do it but if you kn ...

I didn't like that they take your keys and put them in a box by the computer keyboard. I understand why they do it but if you know what you are doing there is no reason for this. I understand the safety reasons but I needed to turn the key to the on position to power an outlet I needed while waiting my turn for service. Frustrating and may influence my return.

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Bruce is amazing at this job.Very welcoming and great customer service. Always efficient and does awesome job. He is the reason ...

Bruce is amazing at this job.Very welcoming and great customer service. Always efficient and does awesome job. He is the reason that I come back to that Valvoline.

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All I had was a basic oil change, I was in the stall for 25 min. I believe someone new was being trained in. I had to remind the ...

All I had was a basic oil change, I was in the stall for 25 min. I believe someone new was being trained in. I had to remind them to reset the oil change light on my vehicel

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got in and out in a fair amount of time. quality work

got in and out in a fair amount of time. quality work

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In and out ASAP.

In and out ASAP.

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Very quick service,

Very quick service,

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The guys are very helpful and always doing it with a smile which makes you feel great!BEST PLACE TO GO!!

The guys are very helpful and always doing it with a smile which makes you feel great!BEST PLACE TO GO!!

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I was highly satisfied with the service but noticed my car leaking oil for the first time the day after my oil change at that lo ...

I was highly satisfied with the service but noticed my car leaking oil for the first time the day after my oil change at that location. Went back today and they were very nice and checked that everything was tight.

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Employee work as a team, they were very good.

Employee work as a team, they were very good.

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They were unable to provide the history even though the car was just serviced at a valvoline. They also were messy and oil was s ...

They were unable to provide the history even though the car was just serviced at a valvoline. They also were messy and oil was spilled

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Fast and efficient.

Fast and efficient.

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Excellent visit

Excellent visit

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The guys were very friendly, quick and thorough!

The guys were very friendly, quick and thorough!

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Quick and friendly service. They explained things well.

Quick and friendly service. They explained things well.

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I went on a Sunday and there was no line. It went real quick and the staff was friendly

I went on a Sunday and there was no line. It went real quick and the staff was friendly

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Service was great, they knew my name and asked how my day was going. Made me feel more comfortable being in a closed in area wit ...

Service was great, they knew my name and asked how my day was going. Made me feel more comfortable being in a closed in area with my daughter in the car. Thank you

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They always do a good job when I go. They went to have me leave and they forgot to get me my keys from the safety box so I had t ...

They always do a good job when I go. They went to have me leave and they forgot to get me my keys from the safety box so I had to remind them of that. They did break my hubcap, which happens, and said they would call and get a replacement and call me when it is in. I haven't heard anything yet. I do drive by everyday so will probably stop on Friday or Saturday and see if they have received it yet. Guys do a good job. Go here often.

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Got in fast. The team was very organized

Got in fast. The team was very organized

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Friendly service,

Friendly service,

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Service was fast and convenient. Staff were nice, polite, and thorough.

Service was fast and convenient. Staff were nice, polite, and thorough.

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Over pricing of the air and cabin filters

Over pricing of the air and cabin filters

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Fast services

Fast services

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prompt,polite

prompt,polite

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Great experience overall

Great experience overall

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I was in and out i a timely manner. And the staff was very friendly. They even printed out all the service records for my vehicl ...

I was in and out i a timely manner. And the staff was very friendly. They even printed out all the service records for my vehicle. That i just purchased.

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just the cost, right down the block is a Big O Tires, I can bring in my own oil, get the conventional price, which is $19.00, bu ...

just the cost, right down the block is a Big O Tires, I can bring in my own oil, get the conventional price, which is $19.00, but they were busy at the time

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srvice was very good and quick

srvice was very good and quick

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They did not check transmission or differential fluid levels

They did not check transmission or differential fluid levels

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Fast friendly service - the guys are very nice

Fast friendly service - the guys are very nice

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They were so kind and quick and informative. Easy to talk to, and I trust them. They have a customer for life right here!

They were so kind and quick and informative. Easy to talk to, and I trust them. They have a customer for life right here!

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I was greeted and ask what I needed done I didn’t have to wait long outside I got everything I needed done. Very friendly enviro ...

I was greeted and ask what I needed done I didn’t have to wait long outside I got everything I needed done. Very friendly environment, they told me what I needed to get done the price was great !

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The knowledge of the staff was great. This was my first oil change for this truck, and they informed me of things I didn't know ...

The knowledge of the staff was great. This was my first oil change for this truck, and they informed me of things I didn't know about.

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very knowledgeable men

very knowledgeable men

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Gone in a timely manner.

Gone in a timely manner.

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They were kind and courteous and explain what I asked him

They were kind and courteous and explain what I asked him

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The staff were very friendly and informative with my service and made me feel like I was getting a good and honest service done ...

The staff were very friendly and informative with my service and made me feel like I was getting a good and honest service done to my car.

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Quick and friendly service.

Quick and friendly service.

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The employees were very friendly and helpful.

The employees were very friendly and helpful.

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Good customer relations/ communication and attention

Good customer relations/ communication and attention

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Great customer service

Great customer service

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Timeliness and care for the car.

Timeliness and care for the car.

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I feel $90 was way too much for a simple oil change on a 2016 Chevy Malibu, regardless of the oil used. I pay $50 at my dealersh ...

I feel $90 was way too much for a simple oil change on a 2016 Chevy Malibu, regardless of the oil used. I pay $50 at my dealership. I went to Valvoline as I was in a time crunch that day. I won’t return.

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It’s a bit expensive and I forgot my coupon. Would be great if you kept our coupons on file in the computer.

It’s a bit expensive and I forgot my coupon. Would be great if you kept our coupons on file in the computer.

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It took over 30 minutes once inside. The guys had trouble with removing my filter for some reason, making me a little uncomforta ...

It took over 30 minutes once inside. The guys had trouble with removing my filter for some reason, making me a little uncomfortable.

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Joshua was amazing! Helped me find a coupon on line to help with the cost of my visit. I got almost all the services that you gu ...

Joshua was amazing! Helped me find a coupon on line to help with the cost of my visit. I got almost all the services that you guys offer. I will be coming back!

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Fast and personable crew

Fast and personable crew

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Everything seems to cost a little more at Valvoline, but the quality of the products used don’t exactly reflect that price bump. ...

Everything seems to cost a little more at Valvoline, but the quality of the products used don’t exactly reflect that price bump. (Example: new headlight put in, $22, burned out in 7 months...)

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Friendly, straightforward service

Friendly, straightforward service

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They were very professional and know what they are doing. I bring all my cars to this location.

They were very professional and know what they are doing. I bring all my cars to this location.

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speed, Price is OK.

speed, Price is OK.

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The staff was very friendly and helpful, and the oil change was done SO quickly!!! Even though I had to wait a few minutes to ge ...

The staff was very friendly and helpful, and the oil change was done SO quickly!!! Even though I had to wait a few minutes to get in, I was in and out SO fast.

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Price was twice that of my last oil change at a Chevrolet quick service.

Price was twice that of my last oil change at a Chevrolet quick service.

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Customer service is very good. Friendly staff

Customer service is very good. Friendly staff

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Everyone is always so friendly and I love that I can stay in my car. It is nice that they are loud and clear about what they ar ...

Everyone is always so friendly and I love that I can stay in my car. It is nice that they are loud and clear about what they are doing.

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As always, the staff were friendly, fast and efficient. I’ve always had a good experience at this location and will continue to ...

As always, the staff were friendly, fast and efficient. I’ve always had a good experience at this location and will continue to bring both vehicles here.

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The guys were great, but when I started the vehicle to leave, the low washer fluid light came on and I had to ask them to top of ...

The guys were great, but when I started the vehicle to leave, the low washer fluid light came on and I had to ask them to top off my washer fluid. They admitted to forgetting to do it. After I left, I felt unsure if they checked any of the other fluids or what else they may have forgotten.

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I've been a customer at this location for many years and have always had a good experience. I've never had a problem with servi ...

I've been a customer at this location for many years and have always had a good experience. I've never had a problem with services performed. Thanks for the quality work and friendly service.

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quick, easy, in and out

quick, easy, in and out

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The technician was knowledgeable and was instructing a new employee on all safety protocols.

The technician was knowledgeable and was instructing a new employee on all safety protocols.

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Waited too long...

Waited too long...

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Everyone was so nice ,they were very busy and didnt mind waiting

Everyone was so nice ,they were very busy and didnt mind waiting

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The service people were very polite and knowledgeable and worked quickly. It was great service.

The service people were very polite and knowledgeable and worked quickly. It was great service.

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The men who worked on the truck were extremely helpful,polite and just overall friendly!

The men who worked on the truck were extremely helpful,polite and just overall friendly!

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My oil change cost about $90. I’m not entirely sure how much it would cost me do myself but that seems awfully high.

My oil change cost about $90. I’m not entirely sure how much it would cost me do myself but that seems awfully high.

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friendly fast service

friendly fast service

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Staff was very polite and efficient

Staff was very polite and efficient

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Pricing, return loyal customer = more discount on oil changes or bigger discount on other maintenance services.

Pricing, return loyal customer = more discount on oil changes or bigger discount on other maintenance services.

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Service excell my and I don’t mind paying a little extra for the convenience and service, but without a coupon you are more than ...

Service excell my and I don’t mind paying a little extra for the convenience and service, but without a coupon you are more than double area shops

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I was told that I had to use synthetic oil per manufacturers recommendations so the cost was a lot higher than I was expecting t ...

I was told that I had to use synthetic oil per manufacturers recommendations so the cost was a lot higher than I was expecting to pay.

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Mechanics were informed, energetic....and quite busy in managing 3 bays. Having a monitor by driver window is an excellent idea ...

Mechanics were informed, energetic....and quite busy in managing 3 bays. Having a monitor by driver window is an excellent idea....liked the graphics for explaining other service options.....perhaps should expand this a bit with more educational notes about automobiles...eg, explain oil viscosity, benefits of synthetics, etc.

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I feel it is higher priced than what I feel is a fair price

I feel it is higher priced than what I feel is a fair price

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The gentleman who assisted me names was Aaron. He was fantastic! Super nice and knowledgeable. I actually had fun getting an oil ...

The gentleman who assisted me names was Aaron. He was fantastic! Super nice and knowledgeable. I actually had fun getting an oil change!

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I love the computer display with live video and info.

I love the computer display with live video and info.

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Because I never feel pressured and I can ask questions plus get an logical answer

Because I never feel pressured and I can ask questions plus get an logical answer

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The young man who helped me was extremely friendly and helpful. He advised me on optional services for my vehicle without making ...

The young man who helped me was extremely friendly and helpful. He advised me on optional services for my vehicle without making me feel pressured to get them done now. I also liked that he talked with me a bit - made the environment much more comfortable.

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In and out quickly

In and out quickly

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Josh, Aaron and Brian were the best employees I’ve ever dealt with and they all deserve raises

Josh, Aaron and Brian were the best employees I’ve ever dealt with and they all deserve raises

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I actually forgot my purse at home and the guys did my oil change anyway. They said I could come back and pay. My fault of cours ...

I actually forgot my purse at home and the guys did my oil change anyway. They said I could come back and pay. My fault of course, but if I was anywhere else they would have sent me home to return. I really appreciate those guys trusting me. Great service, professional, and a job well done.

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courteous and fast

courteous and fast

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it was fast

it was fast

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Every time I stop in to get my oil change I love the service, but the prices are like getting ripped off. 40 plus dollars for th ...

Every time I stop in to get my oil change I love the service, but the prices are like getting ripped off. 40 plus dollars for the cabin filter seemed ridiculous.Love the service, hate the prices

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The employees did everything they could to be helpful. They are excellent employees. Thx.

The employees did everything they could to be helpful. They are excellent employees. Thx.

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They are always so nice and professional every single time I go there.

They are always so nice and professional every single time I go there.

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In and out quickly. No high pressure to add services. Friendly.

In and out quickly. No high pressure to add services. Friendly.

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Price as compared to going to my Ford dealership. Northcountry Ford charges me $55.00 for an oil change & tire rotation, $24.00 ...

Price as compared to going to my Ford dealership. Northcountry Ford charges me $55.00 for an oil change & tire rotation, $24.00 less than Valvoline. Valvoline is much more convenient, but not worth paying 33% more for less value (no tire rotation)

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Staff is courteous professional and knowledgeable.

Staff is courteous professional and knowledgeable.

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Air filter cover was not fastened back together correctly. Oil spilt, smelled burning oil for a few days after oil changed, Rep ...

Air filter cover was not fastened back together correctly. Oil spilt, smelled burning oil for a few days after oil changed, Rep indicated my top taillight bulb(s) were not working but did not change them after I agreed to have it done.

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Everything was done promptly. The guy helping me had to have the manager help him put my glove compartment back on and everyone ...

Everything was done promptly. The guy helping me had to have the manager help him put my glove compartment back on and everyone was so friendly and nice.

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thourough

thourough

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They had the part I needed, no appointment, check tires too as asked.

They had the part I needed, no appointment, check tires too as asked.

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Good and fast, no problems with anything at all.

Good and fast, no problems with anything at all.

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No high pressure to purchase additional items; with three stalls there was no wait time for me; staff was friendly and explained ...

No high pressure to purchase additional items; with three stalls there was no wait time for me; staff was friendly and explained what they were doing.

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The wait was a little frustrating, it was about 35-40 minutes. Also, the price for an air filter is a little crazy ($39.99).

The wait was a little frustrating, it was about 35-40 minutes. Also, the price for an air filter is a little crazy ($39.99).

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They had me in the door right away! Was very thorough with everything and was very kind!

They had me in the door right away! Was very thorough with everything and was very kind!

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Zack was great. He was professional, and assisted the other employees when they required training.

Zack was great. He was professional, and assisted the other employees when they required training.

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All stalls filled and staff floated between cars- I am not sure they even filled all my tires because they were in and out on my ...

All stalls filled and staff floated between cars- I am not sure they even filled all my tires because they were in and out on my car

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Great customer service, the whole team, and the supervisor was very professional and great.

Great customer service, the whole team, and the supervisor was very professional and great.

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The staff was very helpful, and clearly explained all aspects of the service. They also made some suggestions to help me.

The staff was very helpful, and clearly explained all aspects of the service. They also made some suggestions to help me.

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Zach was the main person who helped me, however when I was about to leave , my battery died & one of the other guys used his own ...

Zach was the main person who helped me, however when I was about to leave , my battery died & one of the other guys used his own personal truck to jump start me. I thought that was very nice & they were swift in trying to get me taken care of & on my way, they even talked to my husband on the phone & didn't pressure me to get the new battery.

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Your staff at the Blaine site are very friendly and competent...asked about additional services but no pressure applied, which I ...

Your staff at the Blaine site are very friendly and competent...asked about additional services but no pressure applied, which I appreciated. I have been coming here for years and will continue becasue of the great service and convenience. Thank you to all your staff!

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I have always had excellent service from the knowledgeable and friendly staff at the Blaine, MN location.

I have always had excellent service from the knowledgeable and friendly staff at the Blaine, MN location.

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I've always been impressed with the friendliness of the employees. Great service

I've always been impressed with the friendliness of the employees. Great service

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Staff was freindly,polite and courteouse.did the job quick and efficient.

Staff was freindly,polite and courteouse.did the job quick and efficient.

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in and out quickly

in and out quickly

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I didn't have to wait for my service. I received the same service I have come to love. The people that work here are always so f ...

I didn't have to wait for my service. I received the same service I have come to love. The people that work here are always so friendly. They let me know what maintenance is needed, but don't pressure me to buy.

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Always quick and thorough!

Always quick and thorough!

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To expensive. They already started before I knew the cost, otherwise I wouldn't have had my oil changed

To expensive. They already started before I knew the cost, otherwise I wouldn't have had my oil changed

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They were quick to get my oil changed and the light bulb over my license plate replaced. They were talkative, letting me know wh ...

They were quick to get my oil changed and the light bulb over my license plate replaced. They were talkative, letting me know what they were doing as they were doing it. I could tell they enjoyed their job, getting to work on different types of cars all day. It's nice when someone enjoys what they do!

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The job was done in a professional and competent manner in which I was satisfied. I don't hand out the highest marks unless I fe ...

The job was done in a professional and competent manner in which I was satisfied. I don't hand out the highest marks unless I feel something stands out above and beyond expectations.

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It's very expensive.

It's very expensive.

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It's just very pricey. The service was wonderful, the guys worked as a team and were super fast and efficient. I just think it s ...

It's just very pricey. The service was wonderful, the guys worked as a team and were super fast and efficient. I just think it should be cheaper.

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consistent great service

consistent great service

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The staff were friendly and helpful. Did a good job explaining everything, and it was completed so fast! when I had called prior ...

The staff were friendly and helpful. Did a good job explaining everything, and it was completed so fast! when I had called prior to coming the lady that answered was also very friendly and emailed a coupon to us, which is what brought us in. Overall, great job! That being said, I don't know if i could afford the oil change without the coupon.

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Fast & Knowledgable

Fast & Knowledgable

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Everyone was courteous, polite, thoughtful, and answered all my questions. They knew their job and always gave me the price for ...

Everyone was courteous, polite, thoughtful, and answered all my questions. They knew their job and always gave me the price for a service before they performed the job. One if my tires had a nail in it and they brought it in to the waiting room to show me. I am as impressed with everyone I dealt with.

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I appreciate not being pressured into extra purchases. I asked for an oil change, that's what I got. The guys were really friend ...

I appreciate not being pressured into extra purchases. I asked for an oil change, that's what I got. The guys were really friendly, easy going, and understanding. Educated me on future work that should get done.

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Got right in,Service was quickThe staff were courteous and worked well together to get the Job done in an efficient manner.

Got right in,Service was quickThe staff were courteous and worked well together to get the Job done in an efficient manner.

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They were polite and explained the delay well. I felt like they cared about if I was satisfied or not.

They were polite and explained the delay well. I felt like they cared about if I was satisfied or not.

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Staff was excellent!!

Staff was excellent!!

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I was satisfied

I was satisfied

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Friendly service folks. Quick and efficient with lots of communication.

Friendly service folks. Quick and efficient with lots of communication.

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Very good service. The service manager explained everything. Did a thorough job of checking filters, showing them to me and ex ...

Very good service. The service manager explained everything. Did a thorough job of checking filters, showing them to me and explaining whether they should be replaced (or not).Extremely fast service. It helped that I was the only customer at the time, but many team members worked on my car to get it done quicker. (No one just waiting around).

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Everything went smoothly & every staff member worked together to get stuff done even though there were other vehicles there. Ver ...

Everything went smoothly & every staff member worked together to get stuff done even though there were other vehicles there. Very courteous & professional!

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The price for an oil change is higher than anticipated. Even with a coupon, it is priced high. Valvoline is convenient and usual ...

The price for an oil change is higher than anticipated. Even with a coupon, it is priced high. Valvoline is convenient and usually fairly fast, but there's nothing special enough to feel the need to refer people to use valvoline.

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The tech that was assisting me (Aaron) was friendly and professional and cared about the needs of my vehicle as if it were his o ...

The tech that was assisting me (Aaron) was friendly and professional and cared about the needs of my vehicle as if it were his own.

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Felt like they were going to do a good job. They worked well as a team and communicated with me the whole time

Felt like they were going to do a good job. They worked well as a team and communicated with me the whole time

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I'm not easy to please to the point of high satisfaction.

I'm not easy to please to the point of high satisfaction.

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It was great service but it felt over priced.

It was great service but it felt over priced.

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Because I always feel like a valued customer. The staff is very polite and courteous. When I say no yo something they accept t ...

Because I always feel like a valued customer. The staff is very polite and courteous. When I say no yo something they accept the answer and continue on.

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Quick and friendly service. Didnt try to push extra's but educated me on the importance.

Quick and friendly service. Didnt try to push extra's but educated me on the importance.

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Very friendly staff! Very efficient and fast! Knew what they were talking about!!

Very friendly staff! Very efficient and fast! Knew what they were talking about!!

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quick and friendley

quick and friendley

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Valvoline makes life easier

Valvoline makes life easier

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The technician came out to me as I parked to greet me and had me pull right in. That was so nice. Everyone was so polite and cle ...

The technician came out to me as I parked to greet me and had me pull right in. That was so nice. Everyone was so polite and clear and welcoming, I am so impressed. I will be a life long customer because of David and the crew! Prices are reasonable and service was fast. Thank you.

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Very fast service. Made to feel welcome by the staff. Cleanliness of facility.

Very fast service. Made to feel welcome by the staff. Cleanliness of facility.

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The person that took care of me was friendly, knowledgable and didn't try to sell me extra services (although he mentioned the e ...

The person that took care of me was friendly, knowledgable and didn't try to sell me extra services (although he mentioned the extra services and recommendations from the car manufacturer). I was taken care of and on my way very quickly - there was no real wait time. I will return to this location again and again. Thank you.

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Very fast crew

Very fast crew

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Your staff was very pleasant and thorough.

Your staff was very pleasant and thorough.

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The staff is always very friendly.

The staff is always very friendly.

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Once I got in, they worked hard.

Once I got in, they worked hard.

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A clip came out when they removed the air filter behind the glove compartment. I did not realize this until I got home and had t ...

A clip came out when they removed the air filter behind the glove compartment. I did not realize this until I got home and had to spend a few minutes putting it back together.

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The workers explained what they were doing, and worked very quickly. They also asked if I had questions and were polite.

The workers explained what they were doing, and worked very quickly. They also asked if I had questions and were polite.

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I had a few issues with my car and the team were understanding and cared about the issues at hand. They were quick so I could ge ...

I had a few issues with my car and the team were understanding and cared about the issues at hand. They were quick so I could get back to work on time and were very focused. I will be visiting again in the future.

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Staff was friendly, informational and efficient.

Staff was friendly, informational and efficient.

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Drove in right away - they all worked on my truck and done fast and right and was on my way.

Drove in right away - they all worked on my truck and done fast and right and was on my way.

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Time efficient, well managed operation.

Time efficient, well managed operation.

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Aaron was great

Aaron was great

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We always use Vavoline. I pulled in with a coolant leak so I pulled in to see if they might be able to tell me what may be wrong ...

We always use Vavoline. I pulled in with a coolant leak so I pulled in to see if they might be able to tell me what may be wrong. They told me what looks good (hoses and what not) and recommended I bring it to a mechanic. They were very helpful and I appreciated their input. Always great service!!

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the people are always curteous

the people are always curteous

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I've been here before. Service is always quick.

I've been here before. Service is always quick.

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the young fella who replaced my cabin air filter knew what he was doing and did not break anything

the young fella who replaced my cabin air filter knew what he was doing and did not break anything

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Fast and friendly

Fast and friendly

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Polite and thorough.

Polite and thorough.

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The manager TJ continually called me by name and explained the whole process. He also made sure I got what I paid for and even g ...

The manager TJ continually called me by name and explained the whole process. He also made sure I got what I paid for and even gave me a deal on the 5 lights I had out on my car.

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One thing I felt bad for was it was so hot for you workers. Also the waiting room it would be nice to see a shade over it to blo ...

One thing I felt bad for was it was so hot for you workers. Also the waiting room it would be nice to see a shade over it to block the sun light and heat make it more inviting. One thing I thought would be nice would be have cold water bottles for customers while they wait on hot days. Your workers are ALWAYS SO NICE, HELPFUL, AMAZING. I feel like I could ask any question and they don't treat it as stupid. That is so nice as now I have my 20 yr old daughter driving me there many times and they treat her with the same respect. You dont see that always. Great job guys.

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Good service

Good service

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Brian was a great lead on the oil change. He noticed that David had checked off transmission fluid and power steering fluid, bot ...

Brian was a great lead on the oil change. He noticed that David had checked off transmission fluid and power steering fluid, both of which had not been done :-(GREAT save from Brian and a training/learning momemt for David. Joseph answered the phone and greeted me upon arrival.Fabulous guest service from all 3 guys!

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The crew was very professional and friendly. The seemed to be working very well ad a team also.

The crew was very professional and friendly. The seemed to be working very well ad a team also.

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Was staffed with guys that all new what they where doing.

Was staffed with guys that all new what they where doing.

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They were very friendly and polite and very quick about getting everything done

They were very friendly and polite and very quick about getting everything done

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I've been going to Valvoline for years and I trust them very much.

I've been going to Valvoline for years and I trust them very much.

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They treated me good,but kinda expensive.

They treated me good,but kinda expensive.

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Just the overall price. Otherwise, I was satisfied by the service and with how well I was treated by the employees.

Just the overall price. Otherwise, I was satisfied by the service and with how well I was treated by the employees.

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I had a headlight that was incredibly hard to change. I told them that up front. They said: no problem, we can do it. They did i ...

I had a headlight that was incredibly hard to change. I told them that up front. They said: no problem, we can do it. They did it—never complained, and seemed to enjoy the challenge. The guys worked together to solve the issue, laughed along the way, gave me updates. Really good experience.

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Wait time.

Wait time.

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I just want to say I have been coming to this Valvoline for about 2-3 years now and I was going to go to a Tires Plus down the s ...

I just want to say I have been coming to this Valvoline for about 2-3 years now and I was going to go to a Tires Plus down the street from me just because it was closer then you, however the person I spoke to at Tires plus in Lexington/Circle Pines was so incredibly rude and told me it could take him up to two hours to do the oil change on top of being extremely rude, I decided to come back over to Blaine Valvoline and I didn't mind going a little out of my way for this service, the guys at this shop are all courteous and professional every time I have been in here. Thank you for your service and for being so efficient !!!

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I did not have to wait. The tech was really kind with a great sense of humor. All work was completed quickly and for less than ...

I did not have to wait. The tech was really kind with a great sense of humor. All work was completed quickly and for less than I expected to pay. I will continue to remain a happy customer.

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Fast, friendly service. Enjoyed the banter between employees while they worked.

Fast, friendly service. Enjoyed the banter between employees while they worked.

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Fast and pleasant staff

Fast and pleasant staff

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They understood that I was on my lunch hour and did not have extra time.They did the job quickly and I was on the road again.

They understood that I was on my lunch hour and did not have extra time.They did the job quickly and I was on the road again.

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I spoke to a guy names Scott before on my last visit and he was so nice and helpful I was really excited to come back on my next ...

I spoke to a guy names Scott before on my last visit and he was so nice and helpful I was really excited to come back on my next visit unfortunately he was not there but I'm looking forward to seeing him next time! He's the reason why I come!!

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I have been using Valvoline for 5 yrs and have always been satisfied and this is why I continue to return although I spend more ...

I have been using Valvoline for 5 yrs and have always been satisfied and this is why I continue to return although I spend more than I would have to pay elsewhere.

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The staff are very friendly and treat me with high respect!

The staff are very friendly and treat me with high respect!

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Quick, friendly service and informed

Quick, friendly service and informed

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It seemed more expensive than my last oil change.

It seemed more expensive than my last oil change.

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There was no wait which was nice. The attendant was very nice and polite,He was sue to ask the type of oil I would like.

There was no wait which was nice. The attendant was very nice and polite,He was sue to ask the type of oil I would like.

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It was a great experience! Everyone was super nice and fast, and they seemed to care about my overall happiness

It was a great experience! Everyone was super nice and fast, and they seemed to care about my overall happiness

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Everyone in the shop was upbeat and seemed to truly like their jobs. Customer service was excellent.

Everyone in the shop was upbeat and seemed to truly like their jobs. Customer service was excellent.

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The staff was friendly and helpful. I dont have any complaints

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