RECENT REVIEWS
Kat B.
7/8/2026
2.0 out of 5.0
They told me that they couldn't put air in my tire and they couldn't check the pressure of the air, they said the tire went out loud and the quiet air in it. When I got home, my tire was on a flat, I went to the gas station and to put Eric in the tire and the stem is damaged. I was able to put air in the tire but the air won't stay in the tire. It gushes out through the stem I contacted Valvoline immediately that evening. There was a claim put in at that timeAnd someone was supposed to call me back that next morning , and I still haven't received a phone call
Valvoline Instant Oil Change
Thank you for taking the time to share your feedback. We're sorry to hear your visit didn't meet your expectations. We understand your concerns regarding the 18-point maintenance check, and we're sorry if it did not feel as thorough or complete as you expected. Your feedback is important to us, and we'll be sure to share it with our management team as we continue working to improve our service. Email your VIN and a good phone number where you can be reached to CCsocial@valvoline.com so we can address this issue promptly.
Alicia H.
7/6/2026
3.0 out of 5.0
The people were great, but the line was very long due to short handed.
Valvoline Instant Oil Change
Thank you for reaching out, Alicia. We strive to keep our wait times as low as possible; however, they can vary minute by minute due to our first-come, first-served policy and the range of services we offer beyond oil changes. We apologize that your wait was longer than expected.
Laura C.
7/5/2026
1.0 out of 5.0
People changing the oil had a bad attitude all the time while changing it
Valvoline Instant Oil Change
Hi Laura, I'm sorry to hear about your experience with our team during your oil change. We aim to provide exceptional service, and your feedback is important to us. We will be sure to share your feedback with the upper management team for review.
- Jamie
VIOC Social Media Team
