Oil Change Chanhassen

Staff was incredible. Great manager

Staff was incredible. Great manager

MORE

I have been doing business there for over 18 years

I have been doing business there for over 18 years

MORE

The Manager greeted me immeidately when I pulled up - said I would be pulling into bay 2 and would be less than 5 minutes. He m ...

The Manager greeted me immeidately when I pulled up - said I would be pulling into bay 2 and would be less than 5 minutes. He made me feel really welcome and mentioned the web app and they would help me log into it. I really wish I could remember the AWESOME tech who worked with me. She was nothing less than INCREDIBLE. Friendly, knowledgeable, walked me through every step and YES! she got me into the app. What a wonderful visit - absolutely no pressure to buy any other service, friendly and just GREAT!

MORE

Friendly

Friendly

MORE

The person who did my service was a professional. Well mannered and pleasant.

The person who did my service was a professional. Well mannered and pleasant.

MORE

Ridiculous high price quoted $108 for synthetic oil change and filter. I expressed my shock and management immediately dropped t ...

Ridiculous high price quoted $108 for synthetic oil change and filter. I expressed my shock and management immediately dropped the price by $25. Still way too much. Never again Valvoline.

MORE

They did not check my lights as they have done in the past. Did not reset my odometer so now my Check Engine light is on. Not s ...

They did not check my lights as they have done in the past. Did not reset my odometer so now my Check Engine light is on. Not sure how to turn if off.

MORE

My visit was comparable to previous excellent visits.

My visit was comparable to previous excellent visits.

MORE

The oil change took 45 minutes

The oil change took 45 minutes

MORE

I had to wait an hour to get in even though there were only two cars in the bay in front of me. I was informed that they were sh ...

I had to wait an hour to get in even though there were only two cars in the bay in front of me. I was informed that they were short staffed. The staff handled it well especially when other customers came up to complain about the wait (they were behind me).

MORE

The trained mechanic was very pleasant and courteous.

The trained mechanic was very pleasant and courteous.

MORE

Very good quality of service and professional treatment of me as a customer

Very good quality of service and professional treatment of me as a customer

MORE

Very personable staff Took time to explain

Very personable staff Took time to explain

MORE

The whole experience was just outstanding. Everyone on the staff was super friendly and were clearly working hard. I wanted to ...

The whole experience was just outstanding. Everyone on the staff was super friendly and were clearly working hard. I wanted to call out Nikki for running the crew so well- also Kaley was very friendly and helpful

MORE

My technician was very nice and helpful.

My technician was very nice and helpful.

MORE

I was serviced by Ben at the Chanhassen, MN location. I was extremely pleased with the swift service and how friendly everyone w ...

I was serviced by Ben at the Chanhassen, MN location. I was extremely pleased with the swift service and how friendly everyone was there. Ben was great at communicating what all was going on and making the experience a positive one despite the swarm of customers coming through their shop. I will be coming back to this location again when I need assistance and I have already recommended this location to several friends and family members.

MORE

Service tech was knowledgeable about the service needed and got me on my way in a good time.

Service tech was knowledgeable about the service needed and got me on my way in a good time.

MORE

Friendly staff and in and out really quick

Friendly staff and in and out really quick

MORE

Great service, as always. Friendly and fast!

Great service, as always. Friendly and fast!

MORE

Fast friendly and efficient service

Fast friendly and efficient service

MORE

Waited way to long while 3 people just stood around and only 1 lady helped the 3+ cars that were waiting outside

Waited way to long while 3 people just stood around and only 1 lady helped the 3+ cars that were waiting outside

MORE

Too long of a wait for the service.

Too long of a wait for the service.

MORE

Great customer service. Great communication, no trying to up-sell me on products. Were very direct with me.

Great customer service. Great communication, no trying to up-sell me on products. Were very direct with me.

MORE

They are always friendly and offer great service and options as needed. I like being reminded what my vehicle needs. The manag ...

They are always friendly and offer great service and options as needed. I like being reminded what my vehicle needs. The manage always remembers me.

MORE

Service was slow. One staff was on the phone for 15 minutes other staff was chatting and not doing anything. Car next to me had ...

Service was slow. One staff was on the phone for 15 minutes other staff was chatting and not doing anything. Car next to me had a clock showing they were there for 61 minutes. When the work appeared complete. Two staff were talking with the driver for several minutes about how cool the car was. Meanwhile the line outside when from 4 cars to two during the 28 minutes it took to change my oil.I would have left my self but I had a book to read while I waited.

MORE

Ben, who took care of me made this a very satisfying experience.

Ben, who took care of me made this a very satisfying experience.

MORE

Learned maintenance data is entered in a database that my dealership will see too.Very personal staff.

Learned maintenance data is entered in a database that my dealership will see too.Very personal staff.

MORE

Great service as usual from Terrance and his team at VIOC in Chanhassen, MN

Great service as usual from Terrance and his team at VIOC in Chanhassen, MN

MORE

tech was helpful and informative without being pushy to purchase external stuff once I declined.

tech was helpful and informative without being pushy to purchase external stuff once I declined.

MORE

$100 for an oil change? Synthetic blend no longer available? Full synthetic only? $100 for an oil change? No thank you

$100 for an oil change? Synthetic blend no longer available? Full synthetic only? $100 for an oil change? No thank you

MORE

The employees were very friendly.

The employees were very friendly.

MORE

I came in for a top off . They also filled my tires.. very nice employees.

I came in for a top off . They also filled my tires.. very nice employees.

MORE

My tech was very nice and explained the process. I liked being able to sit in my truck and see what was going on. At the end I w ...

My tech was very nice and explained the process. I liked being able to sit in my truck and see what was going on. At the end I was surprised by the other services offered and the reasonable cost compared to other shops where an appointment is needed.

MORE

Always great service.

Always great service.

MORE

I have always gotten exceptional service at this location.

I have always gotten exceptional service at this location.

MORE

Zero communication, employees were just hanging out and talking with each other and didn't talk to the customers at all. They di ...

Zero communication, employees were just hanging out and talking with each other and didn't talk to the customers at all. They didn't check air filter, didn't recommend additional services like transfer fluid and etc. Extremely unsatisfied and will never visit this Chanhassen location again.

MORE

Especially happy with the non-pushy attitude when it came to explaining the recommended services.

Especially happy with the non-pushy attitude when it came to explaining the recommended services.

MORE

I like using them but they are usually short staffed. I live in Waconia Mn and we sure could use one in out town . They do good ...

I like using them but they are usually short staffed. I live in Waconia Mn and we sure could use one in out town . They do good job overall but you see new employees each visit.

MORE

No time-sorry

No time-sorry

MORE

No battery checkNever can tell when services are really needed or just being pushedPlus price of filters a bit high

No battery checkNever can tell when services are really needed or just being pushedPlus price of filters a bit high

MORE

There was a tool left inside the hood of my vehicle which caused a leak with my engine oils I had two oil change back to back be ...

There was a tool left inside the hood of my vehicle which caused a leak with my engine oils I had two oil change back to back because this issue I was not compensated at all just an apology. I have used the same Brooklyn Park,MN location on all my vehicles.

MORE

I had a zero wait time and the guys did a great job and were very mindful of other thing that need to be done. they gave a print ...

I had a zero wait time and the guys did a great job and were very mindful of other thing that need to be done. they gave a printed out copy of things to follow up on.

MORE

The team at the Chan location is consistently strong- friendly, knowledgeable, speedy and very polite.

The team at the Chan location is consistently strong- friendly, knowledgeable, speedy and very polite.

MORE

I pulled in about 15 minutes before closing, and wasn’t sure I would be able to have the service done in that amount of time. Th ...

I pulled in about 15 minutes before closing, and wasn’t sure I would be able to have the service done in that amount of time. The staff was very friendly and completed the job quickly and thoroughly.

MORE

I like vavolije oil

I like vavolije oil

MORE

Great service and attitudesGreat team chemistry / brotherhood :)

Great service and attitudesGreat team chemistry / brotherhood :)

MORE

Overall quick service no more no less

Overall quick service no more no less

MORE

The techs were very friendly and knowledgeable. Mackayla in particular!

The techs were very friendly and knowledgeable. Mackayla in particular!

MORE

The wait outside was Longer than usual, but not a problem

The wait outside was Longer than usual, but not a problem

MORE

It is always a pleasant experience when coming for service. The manager knows us and always greets us even if he isn't the one w ...

It is always a pleasant experience when coming for service. The manager knows us and always greets us even if he isn't the one working on the car.

MORE

They worked with me during the oil change

They worked with me during the oil change

MORE

No line, the ladies working there were friendly and attentive and I was done quickly. I had a coupon for $19.99 which made it a ...

No line, the ladies working there were friendly and attentive and I was done quickly. I had a coupon for $19.99 which made it a really good deal.

MORE

May Kayla was on her game. Pleasant efficient. Wish she worked the Chan full time!!

May Kayla was on her game. Pleasant efficient. Wish she worked the Chan full time!!

MORE

Price to Value was not met for me. $80 for Oil Change is steep

Price to Value was not met for me. $80 for Oil Change is steep

MORE

awesome staff

awesome staff

MORE

The assisrant manager Alex and his employee from the St. Cloud MN( or st pal possibly but I’m pretty sure St. Cloud) were the fr ...

The assisrant manager Alex and his employee from the St. Cloud MN( or st pal possibly but I’m pretty sure St. Cloud) were the friendliest, helpful and all around most wonderful valvoline employees I have ever come across and I enjoyed my experience to the fullest extent! Super talkative and helpful, seriously these two guys were amazing and deserve to be praised!! Please keep them around! Best experience ever(: keep up the awesome work you two!!

MORE

This is the first time I used your services I was very pleased and excited I was in and out in five minutes the service team nam ...

This is the first time I used your services I was very pleased and excited I was in and out in five minutes the service team names was Makayla,CSR, topside was Chris bottom side was Anthony I was blown away by their professionalism and really enjoyed my oil change I Will be back absolutely

MORE

Been using them since my vehicle was new. Always good service.

Been using them since my vehicle was new. Always good service.

MORE

I had asked to receive the synthetic oil that last 5k miles but only received the 3k oil type. Not sure if that was because of t ...

I had asked to receive the synthetic oil that last 5k miles but only received the 3k oil type. Not sure if that was because of the coupon offer I had but clarification around that would have been nice. Otherwise service and speed were very well executed!

MORE

There were 3 cars in line ahead of me. 2 already in the garage and one waiting. It was about 20-30 minutes until I was in a stal ...

There were 3 cars in line ahead of me. 2 already in the garage and one waiting. It was about 20-30 minutes until I was in a stall and no one greeted me or anything until I was in. They were really quick and courteous once I was in though. Overall, a good experience.

MORE

nathan was amazing. taught me so much. please tell him how good he truly is. that is a employee you as a company can not afford ...

nathan was amazing. taught me so much. please tell him how good he truly is. that is a employee you as a company can not afford to loose. greatest hospliality ever. he knew so much and was so nice about it. told me some extra things i could buy but didn't pressure me to buy anything.please thank nathan for his service

MORE

Courteous staff and no pressure. Quick in and out!

Courteous staff and no pressure. Quick in and out!

MORE

Very friendly and professional staff!!

Very friendly and professional staff!!

MORE

It was courteous and quick!

It was courteous and quick!

MORE

I told them that I was in a bit of a hurry and just needed the oil change only. They made sure they got the oil change done qui ...

I told them that I was in a bit of a hurry and just needed the oil change only. They made sure they got the oil change done quickly and get me out of there within 15 minutes.

MORE

Always friendly and quick service! Get all my oil changes here! Very satisfied.

Always friendly and quick service! Get all my oil changes here! Very satisfied.

MORE

Quick oil change. They take care of all the clean up and oil recycling.

Quick oil change. They take care of all the clean up and oil recycling.

MORE

Great customer service with clear concise communication and transparency.

Great customer service with clear concise communication and transparency.

MORE

Crew was fast and efficient.

Crew was fast and efficient.

MORE

It was fine. Ordinary oil change.

It was fine. Ordinary oil change.

MORE

Quality predictable service, convenient location, not bad wait times, cool employees

Quality predictable service, convenient location, not bad wait times, cool employees

MORE

Employees were very friendly, accommodating and professional.

Employees were very friendly, accommodating and professional.

MORE

Waiting too long outside before

Waiting too long outside before

MORE

Courteous, knowledgeable and expedited staff, thank you!

Courteous, knowledgeable and expedited staff, thank you!

MORE

The staff was wonderful and easy to work with. They were honest about what my cars needs were and helped fix it quickly.

The staff was wonderful and easy to work with. They were honest about what my cars needs were and helped fix it quickly.

MORE

No waiting, friendly service, out the door in 10 minutes!

No waiting, friendly service, out the door in 10 minutes!

MORE

Technitions were excellent, very professional. I would go back to this site again.

Technitions were excellent, very professional. I would go back to this site again.

MORE

Great service! The staff is very personable and remembers us and our vehicles. Very homey environment with kind genuine people ...

Great service! The staff is very personable and remembers us and our vehicles. Very homey environment with kind genuine people. Not fakey or scripted like some customer service training teaches. Same crew seems to there consistently over the years. Thanks for good experience. The Manager seems to there a lot and seems to be provide a positive culture. I like the $10 dollar off coupons!

MORE

I forgot his name, but the manager is an exceptionally friendly guy. The price is fair, the wait isn;t bad.

I forgot his name, but the manager is an exceptionally friendly guy. The price is fair, the wait isn;t bad.

MORE

They took their time and did not rush to get me out which made me feel like they would not miss doing a part of the service requ ...

They took their time and did not rush to get me out which made me feel like they would not miss doing a part of the service requested.

MORE

Always friendly and thorough!

Always friendly and thorough!

MORE

Staff is always courteous to me and we have built a good trusting relationship over the years.

Staff is always courteous to me and we have built a good trusting relationship over the years.

MORE

I didn't need an oil change this trip, but I did need a new blinker bulb. The technician did an awesome job - I need to put a f ...

I didn't need an oil change this trip, but I did need a new blinker bulb. The technician did an awesome job - I need to put a few more miles on my vehicle before I need an oil change and will definitely be back.

MORE

The service man was very clear and nice.

The service man was very clear and nice.

MORE

It was 25 below zero with a 50 below windchill. The 4 people that were working made the best of the situation, even though they ...

It was 25 below zero with a 50 below windchill. The 4 people that were working made the best of the situation, even though they were completely frozen. Samuel and Chris were FANTASTIC to deal with and the 3rd person working above was so smiley! I didn't catch her name though. The 4th person down below was just as quick! I SO appreciate their A+ service!!

MORE

Fast, to the point and knowledgeable on questions I had.

Fast, to the point and knowledgeable on questions I had.

MORE

Exceptional customer service by Anthony!!!

Exceptional customer service by Anthony!!!

MORE

Wait time was longer than I expected

Wait time was longer than I expected

MORE

The staff were informative and friendly.

The staff were informative and friendly.

MORE

I don’t think the lights were checked.

I don’t think the lights were checked.

MORE

Already answered this in your survey questions.

Already answered this in your survey questions.

MORE

They were efficient and fast

They were efficient and fast

MORE

Thought the price was high. I can usually get an oil change (synthetic oil), multipoint inspection, and tire change for around ...

Thought the price was high. I can usually get an oil change (synthetic oil), multipoint inspection, and tire change for around $50 at a dealership.

MORE

Service was outstanding!!!

Service was outstanding!!!

MORE

Friendly peopleFast serviceCoupon available

Friendly peopleFast serviceCoupon available

MORE

THanks for the great work and this coupon will bring me back!

THanks for the great work and this coupon will bring me back!

MORE

Convenient. Technician spoke articulately and friendly. He explained reasoning why he couldn't help with an engine light situati ...

Convenient. Technician spoke articulately and friendly. He explained reasoning why he couldn't help with an engine light situation, but gave me good advice on how to get it fixed. He looked up details of the last time I replaced a filter with Valvoline.

MORE

Friendly staff

Friendly staff

MORE

Great customer service at the location I went to. Guys were awesome and knowledgeable.

Great customer service at the location I went to. Guys were awesome and knowledgeable.

MORE

Long wait to get in.

Long wait to get in.

MORE

Quick, friendly, no pressure to have other services performed

Quick, friendly, no pressure to have other services performed

MORE

Everything was taken as explained to me and in a timely fashion - neat & clean. No reason not to be dissatisfied.

Everything was taken as explained to me and in a timely fashion - neat & clean. No reason not to be dissatisfied.

MORE

The team is always friendly, efficient and professional. They never pressure additional service sales either which I appreciate. ...

The team is always friendly, efficient and professional. They never pressure additional service sales either which I appreciate.

MORE

Service rep was very kind.Appropriate value adds recommend.

Service rep was very kind.Appropriate value adds recommend.

MORE

All of the employees that worked on my vehicle were very friendly and did a great job in a short time.

All of the employees that worked on my vehicle were very friendly and did a great job in a short time.

MORE

Took a long time to get into bay. price was a bit more than I anticipated

Took a long time to get into bay. price was a bit more than I anticipated

MORE

Excellent customer service!

Excellent customer service!

MORE

Service was not instant as your business name indicates

Service was not instant as your business name indicates

MORE

All three young men working there were fantastic. I'm not one to really gush or anything but they went above and beyond to expla ...

All three young men working there were fantastic. I'm not one to really gush or anything but they went above and beyond to explain to me things about my car that I knew were slightly problematic and how to solve it. It was nice because I knew what was wrong and how to fix it but listened just to see what they would say and they didn't try to up sell me or anything. All three guys were wonderful. Super courteous and I was in the area for a work meeting so I don't even live in that area but I'll definitely consider driving there specifically to go back to that Valvoline.

MORE

The guys working on the car were great!

The guys working on the car were great!

MORE

Staff was very friendly and the service was fast and easy

Staff was very friendly and the service was fast and easy

MORE

Awesome.

Awesome.

MORE

Great sraff

Great sraff

MORE

The staff was excellent.... Kept me informed...

The staff was excellent.... Kept me informed...

MORE

The staff was friendly and seemed to enjoy working together; didn’t pressure for additional services.

The staff was friendly and seemed to enjoy working together; didn’t pressure for additional services.

MORE

FRIENDLY SERVICE PERSONAL

FRIENDLY SERVICE PERSONAL

MORE

The staff was extremely friendly. I was so happy that they asked what I needed and didn’t pressure me into buying anything else. ...

The staff was extremely friendly. I was so happy that they asked what I needed and didn’t pressure me into buying anything else. My oil change was less than 10 minutes! Amazing! And I love that they provide frequent coupons

MORE

Friendliness of the staff.

Friendliness of the staff.

MORE

Fast and competent oil change by professionals.

Fast and competent oil change by professionals.

MORE

Just seemed like they were pushing for upgrades constantly. I just wanted a oil change.

Just seemed like they were pushing for upgrades constantly. I just wanted a oil change.

MORE

Was only one person available to run the register to make payment. It appears that this location was short-staffed or had new em ...

Was only one person available to run the register to make payment. It appears that this location was short-staffed or had new employees. Appeared the newer employees were standing around and if they were trained to check out the time there would have been shorter. I had to wait about 5 to 10 minutes for them to take my payment.

MORE

Outside of their control, the power went out at this facility shortly before I arrived. Someone came out and explained that I w ...

Outside of their control, the power went out at this facility shortly before I arrived. Someone came out and explained that I was more than welcome to wait, but they weren't sure how long the wait would be. That's why I had to wait about 30 minutes, but that was very unusual compared to prior visits. Once I got in, they were very apologetic and quick to perform the oil change. I always find "the guys" at this shop to be trustworthy, helpful, professional and never pressuring me with additional services. Which is why I really like it there.

MORE

I was already having a bad day. So I was in general not in the mood to talk. And I think the crew sensed that. I am very happy t ...

I was already having a bad day. So I was in general not in the mood to talk. And I think the crew sensed that. I am very happy that they did not try and force a conversation.

MORE

Spilled oil on the engine.

Spilled oil on the engine.

MORE

Told them I had a coupon in the printer and forgot it and had to turn around and drive back 5 miles to get it.

Told them I had a coupon in the printer and forgot it and had to turn around and drive back 5 miles to get it.

MORE

Crew was screwing around. Didn’t seem 100% focused on job at hand. Coarse language, not profey

Crew was screwing around. Didn’t seem 100% focused on job at hand. Coarse language, not profey

MORE

They explained what else my truck would need and what it's importance is in being done.

They explained what else my truck would need and what it's importance is in being done.

MORE

Sign said opened at 8. I was first to arrive. Door didn’t open til 8:10. No explanation. One person working on two cars. Was tol ...

Sign said opened at 8. I was first to arrive. Door didn’t open til 8:10. No explanation. One person working on two cars. Was told service time would take 10-15. It took 25. The price for synthetic oil change for Acura TL was $95. This is not a competitive price. I won’t be back.

MORE

They always provide courteous and excellent service and make you feel like your a valued customer.

They always provide courteous and excellent service and make you feel like your a valued customer.

MORE

I have been going to this same valvoline location for a couple of years and always have prompt, and friendly service

I have been going to this same valvoline location for a couple of years and always have prompt, and friendly service

MORE

Fast and friendly

Fast and friendly

MORE

Quick and convenient. No pressure for any other services recommended. Friendly staff.

Quick and convenient. No pressure for any other services recommended. Friendly staff.

MORE

I haven’t been getting oil changes there for a while ... but will start again. Whoever my main guy was did a great job. Enthuast ...

I haven’t been getting oil changes there for a while ... but will start again. Whoever my main guy was did a great job. Enthuastic, thorough, friendly, efficient. Hopefully you reward these workers ... good service is IMPOSSIBLE to get and I they are doing a great job. Thx for asking :)

MORE

The service took too long and was expensive.

The service took too long and was expensive.

MORE

The oils is high quality and the people are friendly and knowledgeable

The oils is high quality and the people are friendly and knowledgeable

MORE

Good employees

Good employees

MORE

Quick & easy. There is always a line at this one. Constantly busy which I’m sure is a good thing.

Quick & easy. There is always a line at this one. Constantly busy which I’m sure is a good thing.

MORE

While it was a busy day at the center, I did not mind the wait and was very satisfied with the personnel and services.

While it was a busy day at the center, I did not mind the wait and was very satisfied with the personnel and services.

MORE

Attendant was very polite and explained the services very well.

Attendant was very polite and explained the services very well.

MORE

Great team at the Chanhassen VIOC!

Great team at the Chanhassen VIOC!

MORE

Why are the grease points on the older vehicles not greased anymore? This was always done during oil changes/

Why are the grease points on the older vehicles not greased anymore? This was always done during oil changes/

MORE

Once I was in a service bay, the service was quick and courteous.

Once I was in a service bay, the service was quick and courteous.

MORE

Brought in an older Range Rover and your team handled all of its irritating service challenges really well. Everyone had a posit ...

Brought in an older Range Rover and your team handled all of its irritating service challenges really well. Everyone had a positive attitude and worked like a team to get it done. I was impressed!

MORE

check many aspects of vehicle besides oil. lights, etc. many other places don't do that.

check many aspects of vehicle besides oil. lights, etc. many other places don't do that.

MORE

Friendly staff, qualified, thorough

Friendly staff, qualified, thorough

MORE

The manager was very nice, thorough talkative and seemed happy and engaged. Both times I’ve been to this location he has been ve ...

The manager was very nice, thorough talkative and seemed happy and engaged. Both times I’ve been to this location he has been very personable.

MORE

I’m never highly satisfied it was a bit expensive

I’m never highly satisfied it was a bit expensive

MORE

Professional and efficient

Professional and efficient

MORE

I like the staff at the Valvoline in Chanhassen, and they remembered that I do have a tiny little dog, and ask about her when sh ...

I like the staff at the Valvoline in Chanhassen, and they remembered that I do have a tiny little dog, and ask about her when she's not with me. I know that's kind of silly, but it means they do pay attention to customers like me, and I do like that. It's nice.

MORE

Price was good. Service was quick enough.

Price was good. Service was quick enough.

MORE

In and out quickly. Clear explanation of addtl svcs with no pressure to buy. Fair pricing

In and out quickly. Clear explanation of addtl svcs with no pressure to buy. Fair pricing

MORE

Great staff

Great staff

MORE

Staff was great! Knowledgeable, friendly, speedy, thorough, etc. They made great for me!!

Staff was great! Knowledgeable, friendly, speedy, thorough, etc. They made great for me!!

MORE

The manager and staff at the Chanhassen Valvoline are very professional and I trust them

The manager and staff at the Chanhassen Valvoline are very professional and I trust them

MORE

The wait was slightly longer than expected. The staff was very aware that the oil change in front of me was taking longer, so Ke ...

The wait was slightly longer than expected. The staff was very aware that the oil change in front of me was taking longer, so Kevin asked me to pull up close to the door. He checked my lights, checked tire pressure, and filled all of the fluids before I got in the bay - all in an effort to expedite my service. I really appreciated the effort!

MORE

The wait time outside was a bit long only because I had my two kids in the car.

The wait time outside was a bit long only because I had my two kids in the car.

MORE

took almost an hour to pull into the bay with only 2 cars in front of me. other air filters were priced over double the online a ...

took almost an hour to pull into the bay with only 2 cars in front of me. other air filters were priced over double the online and auto parts stores prices.

MORE

Friendly staff, services performed where done well and accurately.

Friendly staff, services performed where done well and accurately.

MORE

No particular reason.

No particular reason.

MORE

I guess I could say highly approve.

I guess I could say highly approve.

MORE

friendly staff

friendly staff

MORE

Was hoping for a quick oil change, but think it took about an hour and a half from when I got there until when I left.It took 30 ...

Was hoping for a quick oil change, but think it took about an hour and a half from when I got there until when I left.It took 30 minutes once they started on my car

MORE

Quick and friendly. Did not pressure me for up sale.

Quick and friendly. Did not pressure me for up sale.

MORE

Was from out of town, able to get in and get the oil change and my rear brake light changed as a bonus

Was from out of town, able to get in and get the oil change and my rear brake light changed as a bonus

MORE

It was efficient, employee I interacted with was pleasant, you accepted my coupon.

It was efficient, employee I interacted with was pleasant, you accepted my coupon.

MORE

My oil men, just keep up the good work.........

My oil men, just keep up the good work.........

MORE

Quick and professional. The staff likes to joke around with each other a bit, but they know when it's time to get down to busine ...

Quick and professional. The staff likes to joke around with each other a bit, but they know when it's time to get down to business. They know what they're doing.

MORE

I always receive great service and the staff is very polite every visit.

I always receive great service and the staff is very polite every visit.

MORE

I must have come at the right time of day because I got right in with no wait. I have waited in line for over 45 min before with ...

I must have come at the right time of day because I got right in with no wait. I have waited in line for over 45 min before with a screaming baby in the car, but it was the only day I had to do it. I drive 35 min to come to this location because it’s usually quick, fast, and easy. The guys and gals are usually pretty friendly that work there.

MORE

When my vehicle stalled in the bay they went above and beyond to try to get it started and when they couldn't get it started the ...

When my vehicle stalled in the bay they went above and beyond to try to get it started and when they couldn't get it started they pushed me over to the service station that was nearby I appreciate that a lot

MORE

I arrived at 4:30 with 1 car in front of me. I left with my oil change at 6:30. That is excessive in any ones expectation. Th ...

I arrived at 4:30 with 1 car in front of me. I left with my oil change at 6:30. That is excessive in any ones expectation. The start and end times are actual. Not exaggerated.

MORE

I am being brutally honest, I will never visit another valvoline oil change purely because of the price. The staff was very frie ...

I am being brutally honest, I will never visit another valvoline oil change purely because of the price. The staff was very friendly and professional. I have no issues with the employees at all. They did a great job. I have a major issue with the price. I stopped in to get my oil change because of necessity and didn’t have time to go to where I normally go. I felt like I was ripped off for the price I paid. A basic oil change and one filter being replaced came to $92 before coupons. That is beyond outrageous and a complete and total rip-off!!! I get the exact same service at Youngsteads Goodyear and only pay $35. I don’t know how you can justify charging so much more than your competitors. If there was pricing on your website for how much services cost, like what your competitors have, I wouldn’t have been upset. It would have been nice to know how much your services costed when I visited your website. Then I wouldn’t have been blindsided by the bill. I came here cause I had no other choice, and I will never come back again.

MORE

Staff standing around outside. Then when he came in he spent time on his phone. There were cars waiting, and the staff had no ur ...

Staff standing around outside. Then when he came in he spent time on his phone. There were cars waiting, and the staff had no urgency at all. Will most likely try another outlet for next oil change

MORE

The same great service every time, a consistent experience.

The same great service every time, a consistent experience.

MORE

Oil change was conducted promptly and competently.

Oil change was conducted promptly and competently.

MORE

Staff was not unfriendly but also relatively unengaged and not very communicative. Service was reasonably paced but I've experie ...

Staff was not unfriendly but also relatively unengaged and not very communicative. Service was reasonably paced but I've experienced better pace. Time required was about 25 minutes.

MORE

I have visited this Valvoline several times in the past. Each time, the service has been exemplary.

I have visited this Valvoline several times in the past. Each time, the service has been exemplary.

MORE

It’s like ice skating. No one gets a perfect score.

It’s like ice skating. No one gets a perfect score.

MORE

Coffee needed in waiting room

Coffee needed in waiting room

MORE

Good guys at the Chanhassen location!!

Good guys at the Chanhassen location!!

MORE

Pulled in to have my blinker light replaced. Not an easy task on my make/model of car. Guys took care of me immediately. In and ...

Pulled in to have my blinker light replaced. Not an easy task on my make/model of car. Guys took care of me immediately. In and out within 15 minutes. Polite and professional!

MORE

Service was what I'm used to. I get to sit in the car and they do the work:) I'm highly satisfied because I've been going here ...

Service was what I'm used to. I get to sit in the car and they do the work:) I'm highly satisfied because I've been going here for a long time, they know what I had done in the past, and they tend to make useful recommendations.

MORE

This was a follow-up visit to top off fluids and check tire air pressure. The continued customer service that Valvoline provides ...

This was a follow-up visit to top off fluids and check tire air pressure. The continued customer service that Valvoline provides is very instrumental in my choosing the Valvoline service centers. It is one of the only places that I know of that do this. The staff is always efficient and courteous and I appreciate that greatly.

MORE

I always receive good, courteous, respectful service at this location. On this stop, the person waiting on me was brand new, nee ...

I always receive good, courteous, respectful service at this location. On this stop, the person waiting on me was brand new, needing some additional direction as I needed replacement wipers...I didn't mind. Everyone has a learning curve.

MORE

The guys were friendly, knowledgeable, & on point.

The guys were friendly, knowledgeable, & on point.

MORE

Great service and friendly people

Great service and friendly people

MORE

Over all knowledge, friendliness and professional staff!

Over all knowledge, friendliness and professional staff!

MORE

The cost is too much. My air filter on a Corolla needs replaced and you wanted to charge me over $20. What a joke. The filter ...

The cost is too much. My air filter on a Corolla needs replaced and you wanted to charge me over $20. What a joke. The filter is $10 or under and replacing it takes less than a minute. Only reason I go to Valvoline is convenance, its not a good value.

MORE

They were speedy, efficient, explained what they would be doing, and explained everything they had checked out at the end. And ...

They were speedy, efficient, explained what they would be doing, and explained everything they had checked out at the end. And one of the gentlemen working recognized me from being there before.

MORE

good service

good service

MORE

The guys in the shop were great - really liked them. The problem is price - the services are considerably more expensive than I ...

The guys in the shop were great - really liked them. The problem is price - the services are considerably more expensive than I've paid at my usual shop. On the other hand, I do understand that I'm paying for speed and convenience - which, in this situation, I very much appreciated.

MORE

It was a long wait, not that I think anything could have been done since they were working on the car ahead of me. Just....long.

It was a long wait, not that I think anything could have been done since they were working on the car ahead of me. Just....long.

MORE

Great crew and great service. Very satisfied.

Great crew and great service. Very satisfied.

MORE

Rudy and the rest of the team were very polite and made the service painless. Nice chatting about random things while in as well ...

Rudy and the rest of the team were very polite and made the service painless. Nice chatting about random things while in as well to pass the time. Very hospitable. They communicated everything that was being done and completed the work quickly and effectively

MORE

Fast in and out and very professional

Fast in and out and very professional

MORE

It is quick, efficient, easy access, can bring my dogs with me and not have to leave them in the car without me. Very good serv ...

It is quick, efficient, easy access, can bring my dogs with me and not have to leave them in the car without me. Very good service, they have all my prior visits already in their computers and I am able to get coupons so the visits don't break the bank, which is very important since I am retired and on a fixed income. Good service, good value. Get all areas of importance tested and filled in one visit.

MORE

Very quick service and friendly employees. I also liked how convenient it was to just pull up without an appointment.

Very quick service and friendly employees. I also liked how convenient it was to just pull up without an appointment.

MORE

Quick service

Quick service

MORE

The wait was extreme and it was due to a wiper change. The employee was quite deliberate with that service, which made the wait ...

The wait was extreme and it was due to a wiper change. The employee was quite deliberate with that service, which made the wait extreme.

MORE

Knowledgeable friendly staff

Knowledgeable friendly staff

MORE

The original outside wait time. After 15 minutes waiting with no movement I left. Did come back the next day and was promptly se ...

The original outside wait time. After 15 minutes waiting with no movement I left. Did come back the next day and was promptly served. someone should have come out and let me know what time is left and what lane to be in just in case the car in front of me had a long service appointment.

MORE

I have 3 cars that use Valvoline Instant Oil Change. I like the fact that I see the same manager at the store all the time. He i ...

I have 3 cars that use Valvoline Instant Oil Change. I like the fact that I see the same manager at the store all the time. He is friendly and professional.

MORE

Fast, courteous service!

Fast, courteous service!

MORE

Nice guys. Quick and easy. Asked about extra service like filter but did not over sell and bug me. That is why I stopped going t ...

Nice guys. Quick and easy. Asked about extra service like filter but did not over sell and bug me. That is why I stopped going to jiffy lube.

MORE

Quick, Nice people.

Quick, Nice people.

MORE

The people are the best asset the store has

The people are the best asset the store has

MORE

I was highly satisfied with this visit because the three guys that had helped me were beyond friendly, the minute I pulled into ...

I was highly satisfied with this visit because the three guys that had helped me were beyond friendly, the minute I pulled into the garage they instantly got to work on my car. They had helped me with an order that needed to be placed and shipped to the store (battery). Overall, amazing service.

MORE

The person providing my options for oil told me my car could only take synthetic oil and only put the 2 synthetic options on the ...

The person providing my options for oil told me my car could only take synthetic oil and only put the 2 synthetic options on the screen for me to choose from- I then told him I would like just the conventional oil option and the service member continued to insist my car HAD to have the synthetic option while another service member said my car didn’t NEED the synthetic oil but that it was better. The person helping me literally was not going to take no for an answer and continued to say the synthetic options were my only option- I considered leaving but had already waited 15 Min to get into the service bay. The worker said if I chose the synthetic option I could just get a $10 coupon online to make it cheaper so at this point I realize he just wanted to get credit for the upgrade. I’ve been at other Valvoline locations and have never been questioned when asking for conventional oil and was very disappointed by this customer service approach being ignored when i specifically asked for it. I will not be returning to another Valvoline location following this recent visit and will no longer suggest to friends/family.

MORE

The staff was very friendly. I was really impressed with them.

The staff was very friendly. I was really impressed with them.

MORE

Quick service, didn’t feel pressured to get anything else

Quick service, didn’t feel pressured to get anything else

MORE

Rudy was so nice, helpful and friendly. The best ever!

Rudy was so nice, helpful and friendly. The best ever!

MORE

I wish service was a little faster- 20 minutes would have been excellent For oil change, one headlight install and one rear ligh ...

I wish service was a little faster- 20 minutes would have been excellent For oil change, one headlight install and one rear light install. I thinks it was over 30 minutes

MORE

Staff was polite and fast. They offered additional services but were not pushy.

Staff was polite and fast. They offered additional services but were not pushy.

MORE

Very professional staff .

Very professional staff .

MORE

I was somewhat disappointed with the wait time before entering. It took a remarkably long time to change a brake light bulb. Ove ...

I was somewhat disappointed with the wait time before entering. It took a remarkably long time to change a brake light bulb. Overall experience was satisfactory, but not exceptional.

MORE

There were employees standing around doing nothing while I waited. When I finally got in the bay only one person worked on my ca ...

There were employees standing around doing nothing while I waited. When I finally got in the bay only one person worked on my car and he had to go from under the car and back out a few times. Other people were just standing around.

MORE

Good service great value

Good service great value

MORE

staff were courteous and worked in a timely manner

staff were courteous and worked in a timely manner

MORE

Good and thorough and prompt service

Good and thorough and prompt service

MORE

Professional employees and good customer service.

Professional employees and good customer service.

MORE

Friendly service great advice from great product

Friendly service great advice from great product

MORE

The staff was excellent. Quick and thorough.

The staff was excellent. Quick and thorough.

MORE

Greeted right away and wait time was explained. Fast service.

Greeted right away and wait time was explained. Fast service.

MORE

Efficient, friendly and convenient.

Efficient, friendly and convenient.

MORE

Fast and professional service

Fast and professional service

MORE

Everyone at Chanhassen location has been so wonderful to me I have a 22 year old Volvo they help me keep it on the road!!!!They ...

Everyone at Chanhassen location has been so wonderful to me I have a 22 year old Volvo they help me keep it on the road!!!!They are so friendly and kind!!!

MORE

Service Technician is always professional and explains the steps taken as he goes.

Service Technician is always professional and explains the steps taken as he goes.

MORE

Always room for improvement...I wouldn't give anyone highly satisfied.

Always room for improvement...I wouldn't give anyone highly satisfied.

MORE

Friendly and knowledgeable These guys are always pros That’s why I keep going, I trust them everytime

Friendly and knowledgeable These guys are always pros That’s why I keep going, I trust them everytime

MORE

I had a concern about inconsistent oil level using the dip stick and they were quite helpful and patient with me. I appreciated ...

I had a concern about inconsistent oil level using the dip stick and they were quite helpful and patient with me. I appreciated that they took the time to listen to my concern and help me.

MORE

I had never been to a Valvoline and the employee was very welcoming, walked me through everything, and explained everything that ...

I had never been to a Valvoline and the employee was very welcoming, walked me through everything, and explained everything that was happening so I would feel comfortable.

MORE

The wait to get into the service bay seemed unreasonably long. It took awhile for someone to come out and greet us.

The wait to get into the service bay seemed unreasonably long. It took awhile for someone to come out and greet us.

MORE

The guys at Chanhassen Valvoline ALWAYS take care of me. I dont know what I'd do without them!

The guys at Chanhassen Valvoline ALWAYS take care of me. I dont know what I'd do without them!

MORE

Good &fast oil change great service

Good &fast oil change great service

MORE

The technition was super friendly, engaging and professional

The technition was super friendly, engaging and professional

MORE

Nice staff. Showed me oil filter. Answered my questions. Very helpful.

Nice staff. Showed me oil filter. Answered my questions. Very helpful.

MORE

they stay on task get you in and get you outThey did a good job

they stay on task get you in and get you outThey did a good job

MORE

Great service, without being pressured to buy additional services.

Great service, without being pressured to buy additional services.

MORE

It was fine. Longer wait than I would have liked, but fine

It was fine. Longer wait than I would have liked, but fine

MORE

Very friendly & knowledgeable staff. Great service!

Very friendly & knowledgeable staff. Great service!

MORE

I have been going to Valvoline for years. The guys at the Chanhassen and Chaska shops are always very polite, friendly, do not ...

I have been going to Valvoline for years. The guys at the Chanhassen and Chaska shops are always very polite, friendly, do not pressure and get the job done in a timely mannner. I usually stop in between oil changes to top off fluids or to get air in my tires and they are always as accommodating as if I were paying. I really appreciate the great service I get at Valvoline.

MORE

Great team at the Chanhassen shop

Great team at the Chanhassen shop

MORE

Service rep checked in cabin filter and replaced promptly.

Service rep checked in cabin filter and replaced promptly.

MORE

Cost. 9qts of oil and a filter for $95 That is outrageous!

Cost. 9qts of oil and a filter for $95 That is outrageous!

MORE

I know they struggle with labor and it takes longer to get oil change done. I will still use this site because I have gotten go ...

I know they struggle with labor and it takes longer to get oil change done. I will still use this site because I have gotten good service for years.

MORE

Prompt action, courteous personnel, good service.

Prompt action, courteous personnel, good service.

MORE

I was extremely impressed by the high level of Customer Service and Professionalism.

I was extremely impressed by the high level of Customer Service and Professionalism.

MORE

Quick and thorough job. Answered questions and friendly!

Quick and thorough job. Answered questions and friendly!

MORE

The team was kind and professional. I needed both a new battery and air filter- they simply shared the facts with me and allowed ...

The team was kind and professional. I needed both a new battery and air filter- they simply shared the facts with me and allowed me to decide- they asserted no opinion or pressure. This was refreshing. Also- there was a rookie working on the vehicle next to mine. I admired both his eagerness to learn and witnessing the teaching/mentoring he was receiving from his coworkers. I think that says a lot about the climate and culture of a work environment.

MORE

The tech was very knowledgeable and had a great personality.

The tech was very knowledgeable and had a great personality.

MORE

Prompt and curious service

Prompt and curious service

MORE

Great staff friendly and working hard!

Great staff friendly and working hard!

MORE

They did what I wanted and were pleasant.

They did what I wanted and were pleasant.

MORE

This was the friendliest group of people I’ve ever met! They keep themselves engaged with the customer on personal and professio ...

This was the friendliest group of people I’ve ever met! They keep themselves engaged with the customer on personal and professional levels. They were GREAT and making sure I understood the difference between new/okay/needs replacement with the filters and wipers. I also was comfortable with the staff and asked questions and never once felt pressured to utilize a service offered (although I did replace my wipers and filters, great deal!) and the staff respected my decision to do so or not. Sometimes as a young female(me) processes don’t get explained well to me and I get the “oh you need this this and this replaced” and the situation can become confusing and stressful but the staff at Chanhassen Valvoline we’re SO AWESOME. And the conveniency and efficiency? Incredible! I will most definitely be back for future oil changes and maybe other services!

MORE

The employees were great, especially who was communicating with me. Friendly and professional.

The employees were great, especially who was communicating with me. Friendly and professional.

MORE

Friendly and professional service done efficiently

Friendly and professional service done efficiently

MORE

They did an efficient job with our vehicle. The 2 vehicles in front of us were getting a lot of service done and it was nice so ...

They did an efficient job with our vehicle. The 2 vehicles in front of us were getting a lot of service done and it was nice someone kept coming out to tell us how long it was going to be. If they didn't I think we would have backed up and left.

MORE

Great guys in Chan, everything was communicated clearly with me about my vehicle, wait times and pricing also. Thank you!

Great guys in Chan, everything was communicated clearly with me about my vehicle, wait times and pricing also. Thank you!

MORE

Great service

Great service

MORE

Fast in and out. Friendly.

Fast in and out. Friendly.

MORE

Quick level of service

Quick level of service

MORE

The staff is always friendly and honest. I spend a little extra to come to Valvoline over your competition.

The staff is always friendly and honest. I spend a little extra to come to Valvoline over your competition.

MORE

Timely and efficient communication as well as recommended service items for near future action.

Timely and efficient communication as well as recommended service items for near future action.

MORE

The staff was very friendly and professional with my service.

The staff was very friendly and professional with my service.

MORE

Nice employees and great service.

Nice employees and great service.

MORE

I waited outside the center for about 60 minutes and the cost was ridulously high!! $75 for an oil change?! My mechanic charges ...

I waited outside the center for about 60 minutes and the cost was ridulously high!! $75 for an oil change?! My mechanic charges half that

MORE

Chris the senior customer service contact did an excellent job!! The attention to detail he showed was impressive. Because of ...

Chris the senior customer service contact did an excellent job!! The attention to detail he showed was impressive. Because of Chris, I would highly recommend Valvoline and especially the Chanhassen store.

MORE

I felt like to price was too high.

I felt like to price was too high.

MORE

I like the efficiency when I need to get fluids changed on my vehicle.

I like the efficiency when I need to get fluids changed on my vehicle.

MORE

Good service, with no waiting for a change.

Good service, with no waiting for a change.

MORE

The staff was incredible! Such a friendly group of young gentleman. I didn't feel pressured to buy anything and they answered my ...

The staff was incredible! Such a friendly group of young gentleman. I didn't feel pressured to buy anything and they answered my questions with no hesitation

MORE

Staff was knowledgeable,prompt,and courteous.

Staff was knowledgeable,prompt,and courteous.

MORE

Good service

Good service

MORE

The technician had a little problem fixing my issue.

The technician had a little problem fixing my issue.

MORE

The price seemed to be quite high. $118 for an oil change and lube on a pickup truck? It's not a Mercedes or a Ferrari!

The price seemed to be quite high. $118 for an oil change and lube on a pickup truck? It's not a Mercedes or a Ferrari!

MORE

Staff did a Great job very courteous and knowledgeable

Staff did a Great job very courteous and knowledgeable

MORE

Arrived at 6:30 pm, crew stayed after closing time to finish the job

Arrived at 6:30 pm, crew stayed after closing time to finish the job

MORE

It was very quick and the employees were very knowledgeable and so friendly. It was a very great experience/visit

It was very quick and the employees were very knowledgeable and so friendly. It was a very great experience/visit

MORE

The process was very quick.

The process was very quick.

MORE

It is fast, reliable, and I can stay in my car instead of waiting in a waiting room. Like that they check other fluids/tire pres ...

It is fast, reliable, and I can stay in my car instead of waiting in a waiting room. Like that they check other fluids/tire pressure.

MORE

The service was extremely quick - in and out in 15 minutes. I didn't feel pressured to purchase additional items.

The service was extremely quick - in and out in 15 minutes. I didn't feel pressured to purchase additional items.

MORE

I seek out this location because of the friendly, efficient service provided by Terrence and his team. CJ is very enthusiastic a ...

I seek out this location because of the friendly, efficient service provided by Terrence and his team. CJ is very enthusiastic about his work and it shows. All of them are a really good crew that work well together.

MORE

It was great! Quick and efficient.

It was great! Quick and efficient.

MORE

Friendly staff, they seemed to be having fun

Friendly staff, they seemed to be having fun

MORE

They were helpful and explained things well for me. My husband passed away recently and this was where he recommended me to go. ...

They were helpful and explained things well for me. My husband passed away recently and this was where he recommended me to go. One person there remembered my husband coming in and helped me with the ideas for selling his car. It was nice to interact with someone who remembered him and his passion and love of cars!

MORE

The staff were really nice and helpful and it was just an overall positive experience

The staff were really nice and helpful and it was just an overall positive experience

MORE

The staff was outstanding. My fluids and tires were checked almost immediately upon me pulling up even though there was a vehic ...

The staff was outstanding. My fluids and tires were checked almost immediately upon me pulling up even though there was a vehicle being serviced in front of me. Very quick and to the point.

MORE

Very nice workers.

Very nice workers.

MORE

Simply the wait- the attendants were extremely friendly and efficient. I went at a very busy time- after work time frame.

Simply the wait- the attendants were extremely friendly and efficient. I went at a very busy time- after work time frame.

MORE

I've had the same technician the last 3 visits and he recognized me and car I like that.

I've had the same technician the last 3 visits and he recognized me and car I like that.

MORE

The lady consultant seemed very knowledgeable about oil changes and mechanical. She was very efficient and proactive.

The lady consultant seemed very knowledgeable about oil changes and mechanical. She was very efficient and proactive.

MORE

I don't like the wording of "can we replace such and such for you today?" at a ridiculous price... When I came in for an oil ch ...

I don't like the wording of "can we replace such and such for you today?" at a ridiculous price... When I came in for an oil change, that's all I wanted.

MORE

Great staff!! Thank u!

Great staff!! Thank u!

MORE

They know me, greet me and treat me special.

They know me, greet me and treat me special.

MORE

45 min total time

45 min total time

MORE

Long wait. did not appear that staff was "hustling" to control lengthy wait.

Long wait. did not appear that staff was "hustling" to control lengthy wait.

MORE

Very friendly efficient staff will be back and will be recommending to my friends!

Very friendly efficient staff will be back and will be recommending to my friends!

MORE

I was in and out rather quickly and I did not have to wait.

I was in and out rather quickly and I did not have to wait.

MORE

Fast and professional

Fast and professional

MORE

They took care of everything I asked for

They took care of everything I asked for

MORE

It seemed to take longer than normal

It seemed to take longer than normal

MORE

I've gone to Valvoline for many years and have always had a pleasant experience. The guys are always knowledgeable and professio ...

I've gone to Valvoline for many years and have always had a pleasant experience. The guys are always knowledgeable and professional. This is why I always return. I know that all of my questions will be answered with patiencewhile still being efficient.

MORE

They were prompt and professional. I was in a hurry and it worked out very well.

They were prompt and professional. I was in a hurry and it worked out very well.

MORE

It seemed like a couple of the workers were less knowledgeable than I would expect for mechanics. They appeared to be in traini ...

It seemed like a couple of the workers were less knowledgeable than I would expect for mechanics. They appeared to be in training, though.

MORE

I had a coupon sent to my email and it is so easy for you to change my oil for that price than doing it myself

I had a coupon sent to my email and it is so easy for you to change my oil for that price than doing it myself

MORE

I love the service in Chanhassen. The guys are very professional, respectful, and very pleasant. Please let them know that they' ...

I love the service in Chanhassen. The guys are very professional, respectful, and very pleasant. Please let them know that they're doing a good job, because they need to know that being a good employee is very noticeable. Keep up the good work!!!

MORE

Everything was fine no problem or issues

Everything was fine no problem or issues

MORE

You retain the same people

You retain the same people

MORE

The staff at this location is just great. Friendly, knowledgeable and fast. When I did have a problem on one occassion thy were ...

The staff at this location is just great. Friendly, knowledgeable and fast. When I did have a problem on one occassion thy were all over it and quickly resolved the issue. They seem to have goos retention with staff at this location as well- makes a real difference.

MORE

I go to this location the most and they are always friendly and nice and don't make me buy things that isn't needed.

I go to this location the most and they are always friendly and nice and don't make me buy things that isn't needed.

MORE

i felt that the service techs could have changed their pre-determined pattern and if they had focused the 2-3 minutes i could ha ...

i felt that the service techs could have changed their pre-determined pattern and if they had focused the 2-3 minutes i could have been done 10 minutes earlier. i did not see the need to delay the final steps to completion

MORE

Very attentive and forth coming with knowledge

Very attentive and forth coming with knowledge

MORE

The price of a basic oil change is now $45- this is too much. Also, the service reps did not review any of the check list & the ...

The price of a basic oil change is now $45- this is too much. Also, the service reps did not review any of the check list & the manager did not review the pricing before or after. This was the Chanhassen service center. I will not go there again. It was mid morning now rush or other customers waiting. Service should have been MUCH better.

MORE

No pressure and u have coupons

No pressure and u have coupons

MORE

FAST AND KNOWLEDGEABLE STAFF

FAST AND KNOWLEDGEABLE STAFF

MORE

Good dudes working there, good speed, consistent results.

Good dudes working there, good speed, consistent results.

MORE

Employees seem happy helpful knowledgeable

Employees seem happy helpful knowledgeable

MORE

team was friendly, as always

team was friendly, as always

MORE

So slooooooowwwww. And the guys just did not seem too interested in getting people through.

So slooooooowwwww. And the guys just did not seem too interested in getting people through.

MORE

The professionalism of the staff was great. The center was clean and my car was processed quickly once I my service was started.

The professionalism of the staff was great. The center was clean and my car was processed quickly once I my service was started.

MORE

The technicians with courteous and thorough with my oil change. I will return.

The technicians with courteous and thorough with my oil change. I will return.

MORE

Over all the service was good and fast

Over all the service was good and fast

MORE

It is just an oil change - no big deal

It is just an oil change - no big deal

MORE

I waited over 40 minutes to pull in with no communication setting expectations as to how long the wait would be. The sign says ' ...

I waited over 40 minutes to pull in with no communication setting expectations as to how long the wait would be. The sign says 'Instant Oil Change'. Well we all know it's not 'instant' and inside there are claims that the oil change is 15mins. I don't normally go to the location but compared to the other one I go to this was a very slow paced shop.

MORE

Long wait time. This was my second time coming to this location and there was a line of cars waiting to get their oil changed. I ...

Long wait time. This was my second time coming to this location and there was a line of cars waiting to get their oil changed. I had a screaming baby in the back and had to leave. Location needs to be bigger to help accommodate the demand.

MORE

It took almost an hour from when I pulled in to the parking lot to me getting out. Took about 30 min inside even though I asked ...

It took almost an hour from when I pulled in to the parking lot to me getting out. Took about 30 min inside even though I asked not to do or check anything but oil. I can change my own oil in less then 15 min, no reason for it to take that long when you charge so much premium for it being fast.

MORE

They were the first servicing shop I went to that told me I had an air filter behind my glove compartment; asked when the last t ...

They were the first servicing shop I went to that told me I had an air filter behind my glove compartment; asked when the last time it was changed. It was the air filter for the air that goes into my car (vents) and since got the car in 2012 and never knew about it, it was horribly dirty

MORE

The staff was very pleasant and helpful. They didn't pressure any additional services and checked to ensure the car was in good ...

The staff was very pleasant and helpful. They didn't pressure any additional services and checked to ensure the car was in good working condition. I asked if they knew how to help me fix the tire pressure monitor and they were kind enough to pull out he manual and help try and figure it out even though that was not part of the service. Awesome team at this location. I love in excelsior but will drive to use this location from now on i stead if the one closest to me. Very satisfied customer and otnis rare to find this level of service these days in any retail setting.

MORE

The young guy who was at my station seemed new and was not very motivated. And he did not seem very well trained even in the bas ...

The young guy who was at my station seemed new and was not very motivated. And he did not seem very well trained even in the basics! He would not wear his safety goggles all the time and had to be reminded. The manager on the other hand? He was terrific!! I will come back because of him! He was was very patient with this young man.

MORE

Fast service! Friendly staff!

Fast service! Friendly staff!

MORE

Had to wait over 30 minutes before bringing my car into the station

Had to wait over 30 minutes before bringing my car into the station

MORE

Always a great experience. I have been in the auto business for almost 40 years and my visits to the Chanhassen store have alwa ...

Always a great experience. I have been in the auto business for almost 40 years and my visits to the Chanhassen store have always been stellar.

MORE

I watched the staff work on a adjoining car and try to change an interior air filter. They worked hard and professionally to co ...

I watched the staff work on a adjoining car and try to change an interior air filter. They worked hard and professionally to complete. This diversion, excess time impacted my schedule but once they were back on my car they worked quickly to complete and they also asked about a comment i had about tire air pressure and implemented the pressure i requested

MORE

Great staff. very friendly and professional.

Great staff. very friendly and professional.

MORE

Staff was friendly, professional and efficient.

Staff was friendly, professional and efficient.

MORE

Fast service and friendly staff

Fast service and friendly staff

MORE

QUICK/NICE GUYS

QUICK/NICE GUYS

MORE

The service was great.

The service was great.

MORE

Once I got into the bay it was quick and efficient. Techs were friendly and the lead tech remembers me every time I come to get ...

Once I got into the bay it was quick and efficient. Techs were friendly and the lead tech remembers me every time I come to get my oil changed! Excellent customer servicing!

MORE

No reason just felt that saying satisfied was sufficient.

No reason just felt that saying satisfied was sufficient.

MORE

Great staff my only issue is it's too expensive I had a coupon otherwise I can't afford your price for an oil change unfortunate ...

Great staff my only issue is it's too expensive I had a coupon otherwise I can't afford your price for an oil change unfortunately because I really like the work provide and your staff is great I wish you'd have a lower price just for oil changes

MORE

Long wait outside the service center

Long wait outside the service center

MORE

The cost is high compared to other options. I appreciate the speed and convenience but the cost keeps me away unless it's a bit ...

The cost is high compared to other options. I appreciate the speed and convenience but the cost keeps me away unless it's a bit of an emergency.

MORE

I had looked at the air filter before the oil change and told my daughter it was fine and did not need to be changed, as always ...

I had looked at the air filter before the oil change and told my daughter it was fine and did not need to be changed, as always they pull out the filters and show compared to new and basically scared/pressured her into buying them. This was a complete waste of money that my daughter who goes to college does not have. Very disappointing and will probably keep me and my family from returning to Valvoline. The filter expense should be taken off our bill.

MORE

I just love that this place doesn't pressure me into buying any extra services for my car. They just do what I ask and let me k ...

I just love that this place doesn't pressure me into buying any extra services for my car. They just do what I ask and let me know if something needs attention. This is why I stopped going to my car dealership for oil changes - too much pressure. And I have always felt that the employees at this particular store are super friendly and they must like what they do because they just seem happy every time I go in there.

MORE

Need staff to explain the overall condition of car based on additional checks done. It was done after I asked for it.

Need staff to explain the overall condition of car based on additional checks done. It was done after I asked for it.

MORE

Very long wait to get in...

Very long wait to get in...

MORE

Polite and efficient staff.

Polite and efficient staff.

MORE

Quick , efficient service , very knowledgeable

Quick , efficient service , very knowledgeable

MORE

They recognize me and keep track of my air filter, wipers and such.

They recognize me and keep track of my air filter, wipers and such.

MORE

I like to get in and out of the oil change as quickly as I can and don't like being pressured into other services.

I like to get in and out of the oil change as quickly as I can and don't like being pressured into other services.

MORE

>45 minute wait before getting into a service bay

>45 minute wait before getting into a service bay

MORE

Only took 11 minutes. No wait. Kind of expensive but you pay for convenience

Only took 11 minutes. No wait. Kind of expensive but you pay for convenience

MORE

It's great

It's great

MORE

I typically go to the Woodbury, MN location but I was in the area for a meeting and had an hour to kill so I thought I'd stop in ...

I typically go to the Woodbury, MN location but I was in the area for a meeting and had an hour to kill so I thought I'd stop in. The same top-notch service was given that I've received at my home location - plus the tech was able to pull up all of my vehicle service records in a flash, AWESOME. The team was great and I left feeling like they were genuinely pleased that I came in. Nice!

MORE

Got a blown rear brake light replaced, didn't know valviline did that

Got a blown rear brake light replaced, didn't know valviline did that

MORE

Really it was the staff. They all were courteous and so positive. The technician took time to talk to me, and actually listened ...

Really it was the staff. They all were courteous and so positive. The technician took time to talk to me, and actually listened to what I had to say--not common these days as everyone seems to be in such a hurry. It made the whole experience so pleasant that I wouldn't think of going anywhere else next time.

MORE

The service was completed very well. The people working that helped me were very helpful to recommend an air filter and quick t ...

The service was completed very well. The people working that helped me were very helpful to recommend an air filter and quick to complete the job. The value of having a 15.00 off coupon motivated me to return for this visit. Add more coupons will further my relationship with VIOC .

MORE

Fast, friendly, professional. Prices seem a little high, but reasonable.

Fast, friendly, professional. Prices seem a little high, but reasonable.

MORE

good quality products, excellent service

good quality products, excellent service

MORE

Overall I am satisfied with the service that I received at the Chanhassen location. The staff was busy with other vehicles upon ...

Overall I am satisfied with the service that I received at the Chanhassen location. The staff was busy with other vehicles upon my arrival and I understand that no one could promptly come out and greet me. No hard feelings, I will be returning to this location for service in the future. However previously I took my vehicle to the Valvoline on highway 55. Someone from the staff stole the air port covers for my tires. No big deal, easy to replace but very annoying and petty. The Chanhassen staff rocks

MORE

Quick service on a busy Saturday

Quick service on a busy Saturday

MORE

Went for the synthetic oil always have. Air filter was very dirty and had it replaced. Very friendly atmosphere at the Chanhasse ...

Went for the synthetic oil always have. Air filter was very dirty and had it replaced. Very friendly atmosphere at the Chanhassen MN facility. Thanks a bunch. Dan.

MORE

Employee's were kind and had good knowledge of the products.

Employee's were kind and had good knowledge of the products.

MORE

I love the service and the employees are very polite and professional. Keep up the good work

I love the service and the employees are very polite and professional. Keep up the good work

MORE

Very nice employees

Very nice employees

MORE

My experiences with VIOC have always been pleasant and enjoyable so I will continue to come back. I especially like that there i ...

My experiences with VIOC have always been pleasant and enjoyable so I will continue to come back. I especially like that there is no pressure suggestive selling.

MORE

I loved how I could just come when it worked for me. I didn't mind waiting. It was however still expensive.

I loved how I could just come when it worked for me. I didn't mind waiting. It was however still expensive.

MORE

Friendly, courteous staff. Speedy service.

Friendly, courteous staff. Speedy service.

MORE

It's my neighborhood oil change place. I have been using it for years and the staff know me and my vehicle.

It's my neighborhood oil change place. I have been using it for years and the staff know me and my vehicle.

MORE

The staff were all great! Very professional. Fast but thorough. Explained everything very well! Great experience!

The staff were all great! Very professional. Fast but thorough. Explained everything very well! Great experience!

MORE

The crew is very courteous and helpful. They were wearing safety glasses and protective gloves and wiped down the hood when com ...

The crew is very courteous and helpful. They were wearing safety glasses and protective gloves and wiped down the hood when completed. I am in the auto business and tend to make comparisons - Valvoline is consistently professional.

MORE

Guys were all friendly. It's always a quick oil change and I never need an appointment. I hate making appointments so this is re ...

Guys were all friendly. It's always a quick oil change and I never need an appointment. I hate making appointments so this is really convenient.

MORE

Courteous efficient service!

Courteous efficient service!

MORE

Tony and his staff in Chanhassen are very knowledgeable and professional. They make advice on services as needed, but don't pres ...

Tony and his staff in Chanhassen are very knowledgeable and professional. They make advice on services as needed, but don't pressure or up-sell, which I appreciate.

MORE

Very friendly and professional staff.

Very friendly and professional staff.

MORE

the team there remembers there clients and maintains excellent relationships. my entire family goes there and they know every pe ...

the team there remembers there clients and maintains excellent relationships. my entire family goes there and they know every person! I appreciate this type of "old fashion" personal touch!

MORE

I didn't have to wait at all and the staff were fast and friendly . They even directed me to a place to a slow leaking tire whic ...

I didn't have to wait at all and the staff were fast and friendly . They even directed me to a place to a slow leaking tire which got it fixed quickly . The staff made the appropriate recommendations for my car . Great experience !

MORE

respectful staff - liked the overall diagnostic printout they provided - weren't too pushy (though did try to upsell, as part of ...

respectful staff - liked the overall diagnostic printout they provided - weren't too pushy (though did try to upsell, as part of their job)

MORE

I had to wait about 20 minutes outside. The staff greeted me and let me know right as o pulled up, but it was still a long wait ...

I had to wait about 20 minutes outside. The staff greeted me and let me know right as o pulled up, but it was still a long wait for an oil change.

MORE

I was there to replace a broken wiper blade I had just bought on my last visit in December and had to wait a lot for just that.

I was there to replace a broken wiper blade I had just bought on my last visit in December and had to wait a lot for just that.

MORE

One car in front me I had a 45 minute wait to get service.

One car in front me I had a 45 minute wait to get service.

MORE

The staff were friendly and new what they were doing

The staff were friendly and new what they were doing

MORE

Their friendliness and courtesy . Showed me my air filter and I could see how dirty it was. Noticed the streaks on my windshie ...

Their friendliness and courtesy . Showed me my air filter and I could see how dirty it was. Noticed the streaks on my windshield and suggested new wipers which I took. Great people.

MORE

The guys are friendly, take ownership of the situation, don't pressure me into additional services, and do quality work.

The guys are friendly, take ownership of the situation, don't pressure me into additional services, and do quality work.

MORE

Your crew at this location is terrific - courteous, knowledgeable, SAFE, efficient. You should be proud of ghem

Your crew at this location is terrific - courteous, knowledgeable, SAFE, efficient. You should be proud of ghem

MORE

I am a regular customer

I am a regular customer

MORE

Synthetic oil change to spendy.

Synthetic oil change to spendy.

MORE

Kind and courteous.Tony seems to be at this Valvoline every time I need an oil change.I'm glad you have reliable staff that stic ...

Kind and courteous.Tony seems to be at this Valvoline every time I need an oil change.I'm glad you have reliable staff that stick around.

MORE

I was just satisfied, highly is pretty top notch

I was just satisfied, highly is pretty top notch

MORE

Great job, fast and convenient for me.

Great job, fast and convenient for me.

MORE

I have been going to this Valvoline for a few years. The technicians are always very friendly, get the job done as soon as they ...

I have been going to this Valvoline for a few years. The technicians are always very friendly, get the job done as soon as they can, and let me know of any repairs they notice. The place is great!! Never a problem

MORE

Just the wait and the price compared to other places for 1/2 the price.

Just the wait and the price compared to other places for 1/2 the price.

MORE

Value is most important to me, I like valvoline store managers are frequently willing to give curtousy discounts and this time t ...

Value is most important to me, I like valvoline store managers are frequently willing to give curtousy discounts and this time they did not

MORE

I have always had great service

I have always had great service

MORE

Everyone there was knowledgeable and brought things to my attention that needed fixing without pressuring me to get it done that ...

Everyone there was knowledgeable and brought things to my attention that needed fixing without pressuring me to get it done that day on the spot. They explained what they were doing and were quick to finish. Thank you, chanhassen team!

MORE

I have been going to this Valvoline location for several years now. The service was excellent. I had a problem a few visits ag ...

I have been going to this Valvoline location for several years now. The service was excellent. I had a problem a few visits ago and had to get customer service involved to take care of the problem.The problem was taken care of, but since that episode, things have been very different. I went in for a top off yesterday, and I feel I was just being tolerated. I am use to them checking all my of fluids, checking my tire pressure and then telling me the outcome. Just a few of my fluids were checked and then they were done. I had to ask the status of my top off. I did not feel very welcomed. I think it is time for me to find a new location.

MORE

Friendly and professional staff. I like getting things done quick and dirty.

Friendly and professional staff. I like getting things done quick and dirty.

MORE

Was quoted a price $59.95 less $5.00 with discount that I agreed to have the boxes serviced, and charged $57.00 extra for labor ...

Was quoted a price $59.95 less $5.00 with discount that I agreed to have the boxes serviced, and charged $57.00 extra for labor charge. If informed of the labor charge, I would not have had it done. When you agree to $59.95 less $5.00, it's a verbal contract. Charging labor was not agreed to, and excessive.

MORE

Super friendly staff and no pressure to add more?.

Super friendly staff and no pressure to add more?.

MORE

This is my third time visiting the valvoline in Chanhassen MN. I have worked with a few different staff members but have been hi ...

This is my third time visiting the valvoline in Chanhassen MN. I have worked with a few different staff members but have been highly impressed with the knowledge and kindness shown by everyone.

MORE

good value

good value

MORE

The customer service was great!

The customer service was great!

MORE

I've been getting my oil changed at this location for many years. They always do a great job.

I've been getting my oil changed at this location for many years. They always do a great job.

MORE

Unfortunately there were only 2 employees on. The wait was long.

Unfortunately there were only 2 employees on. The wait was long.

MORE

They were understaffed, and while they did change the oil and filter quickly, they did not check everything else, such as the tr ...

They were understaffed, and while they did change the oil and filter quickly, they did not check everything else, such as the transmission fluid or the wiper fluid.

MORE

Staff was focused on changing headlight on another car the entire time I was in there. My oil change was completed but I had to ...

Staff was focused on changing headlight on another car the entire time I was in there. My oil change was completed but I had to wait an additional 10 minutes before they checked me out and I was able to leave.

MORE

Rude! I've been using this service center for a couple of years. I was in shock at the behavior and attitude.

Rude! I've been using this service center for a couple of years. I was in shock at the behavior and attitude.

MORE

The price was higher than expected. No record of sending coupons thru email, and i was unable to find my original email.

The price was higher than expected. No record of sending coupons thru email, and i was unable to find my original email.

MORE

Never checked air filter, left oil smears on door and hood.

Never checked air filter, left oil smears on door and hood.

MORE

Value for a convential oil change. Cost too high.

Value for a convential oil change. Cost too high.

MORE

Prompt service and friendly techs

Prompt service and friendly techs

MORE

Managers were the only people "allowed" to speak with the customers. The main speaker to me (asst manager) mumbled, faced the co ...

Managers were the only people "allowed" to speak with the customers. The main speaker to me (asst manager) mumbled, faced the computer screen rather than me when speaking and did not communicate any of the services provided & most importantly did not say "thank you for coming" and left the unspeaking "blue shirts" to direct us out of the bay. I will not return to this location, I will either use a different Valvoline location or seek out another provider. Very unfriendly experience- different than my previous experiences at this location.

MORE

I felt scolded for going over my 3000 miles, when in actuality, the last time I was there, the crew did not update my mileage co ...

I felt scolded for going over my 3000 miles, when in actuality, the last time I was there, the crew did not update my mileage correctly resulting in it appearing that I had gone 6000+ miles between oil changes. I also was repeatedly pressured to buy an air filter that was overpriced.

MORE

The people working there are very knowledgeable and professional. I have been going there for at least 10 years and have never ...

The people working there are very knowledgeable and professional. I have been going there for at least 10 years and have never had any problems.

MORE

price high

price high

MORE

I have been a repeat customer and have received discount cards and emails but, for some reason did not have them with me. When ...

I have been a repeat customer and have received discount cards and emails but, for some reason did not have them with me. When I asked if they could honor the fact that I had received several offers, they simply told me no, not without the card or a code. That made me quite angry... I am a man who does business on a hand shake and when a repeat customer comes to me I treat them with respect and courtesy and would bend over to make sure they were satisfied. This was not my experience at all. As a matter of fact, I felt as though I was distrusted and lying about the fact that I received discount offers but did not have one with me. In the end I did get a discount but, it was not without feeling very uncomfortable.Sincerely

MORE

They let me know what needed to be checked and hie long I would have to wait before entering.

They let me know what needed to be checked and hie long I would have to wait before entering.

MORE

On invoice it said checked brake fluid and tranny fluid and they did not.

On invoice it said checked brake fluid and tranny fluid and they did not.

MORE

The technicians were very knowledgeable about the oil filter for my 2010 Dodge Nitro, the recall that was active on a shipment o ...

The technicians were very knowledgeable about the oil filter for my 2010 Dodge Nitro, the recall that was active on a shipment of filters, and that the filters they had in stock were the replacements to the problem ones. They were very up front in their explanation of how old my battery was, and that they could replace it right then for me. The tech that typed up my order even prompted me for a coupon code, which I was able to bring up on my smart phone and saved me $15! That was something that I really appreciated and made me feel like I would probably return to that location next time, even though it is farther from my home than the other location that I have always gone to in the past. They were all very upbeat and positive with each other, smiling and friendly even though the store was very busy with multiple cars waiting in line outdoors. They could definitely teach some of the other locations how to serve their customers. Thank you for a great experience!

MORE

This is not the first time I've been to the my local Valvoline shop, and my experience there has always been present. Keep up th ...

This is not the first time I've been to the my local Valvoline shop, and my experience there has always been present. Keep up the good work! You

MORE

They were friendly , knowledgeable , quick . No issues . Was a little busy since it was a holiday , but That was expected .

They were friendly , knowledgeable , quick . No issues . Was a little busy since it was a holiday , but That was expected .

MORE

The guys were curious, friendly, helpful. I'd be back.

The guys were curious, friendly, helpful. I'd be back.

MORE

Over cost of oil change was high. Most places offer synthetic blend oil change and tire rotation for around $40.

Over cost of oil change was high. Most places offer synthetic blend oil change and tire rotation for around $40.

MORE

Very expensive

Very expensive

MORE

Tony is always great at this location. He is almost always the one who helps me and he remembers me. I like his friendliness a ...

Tony is always great at this location. He is almost always the one who helps me and he remembers me. I like his friendliness and he is always very professional and helpful.

MORE

I think the price of the oil change is a little high. I mean I get that it is a quick service and that you don't need an appoin ...

I think the price of the oil change is a little high. I mean I get that it is a quick service and that you don't need an appointment but 43 dollars compared to other places, like NTB and Midas who offer 19.99 oil changes is a little ridiculous.

MORE

Hardly any wait and staff know there stuff and can always answer my questions. Plus they make the visit enjoyable. Have have b ...

Hardly any wait and staff know there stuff and can always answer my questions. Plus they make the visit enjoyable. Have have been going there for 10 years or so and have always been treated professionally.

MORE

All business, no pitches...

All business, no pitches...

MORE

The staff was knowledge, personable and efficient

The staff was knowledge, personable and efficient

MORE

battery change done swiftly

battery change done swiftly

MORE

I always go to the Chanhassen location and the entire staff - from the manager down to the technicians / mechanics are always so ...

I always go to the Chanhassen location and the entire staff - from the manager down to the technicians / mechanics are always so friendly. Even when there is a wait (and why wouldn't there be when the team is so great) I will wait or come back because I want them to work on my car.

MORE

Customer service was great. All staff were nice and welcoming from the start. They were helpful and I get nervous going to get m ...

Customer service was great. All staff were nice and welcoming from the start. They were helpful and I get nervous going to get my oil changed but they made it easy and quick!

MORE

Friendly staff, overall pleasant experience.

Friendly staff, overall pleasant experience.

MORE

I asked if they checked the air in my tires and they said that they did. I did not see them do this and I do not think that the ...

I asked if they checked the air in my tires and they said that they did. I did not see them do this and I do not think that they did. I checked the air in my tires later and one of them was low.

MORE

Service was good

Service was good

MORE

Fast, friendly and efficient.

Fast, friendly and efficient.

MORE

competent/friendly/personal greeting

competent/friendly/personal greeting

MORE

The man managing the oil change was knowledgeable and personable

The man managing the oil change was knowledgeable and personable

MORE

The service at Valvoline in Chanhassen is great! Everyone is really friendly too!

The service at Valvoline in Chanhassen is great! Everyone is really friendly too!

MORE

Fast, thorough, and courteous service

Fast, thorough, and courteous service

MORE

Prompt attention and knowledge of what I had previously had done at the location leading to quicker time to completion.

Prompt attention and knowledge of what I had previously had done at the location leading to quicker time to completion.

MORE

The wait was long. If we hadn't had a 15 percent off coupon, we would have left.

The wait was long. If we hadn't had a 15 percent off coupon, we would have left.

MORE

Quick, friendly, explanitory

Quick, friendly, explanitory

MORE

Staff is terrific, they remember you, know what they are doing and work quickly.

Staff is terrific, they remember you, know what they are doing and work quickly.

MORE

Everyone was nice and friendly, no high pressure sales, and very fast service

Everyone was nice and friendly, no high pressure sales, and very fast service

MORE

Stopped for a top off and air in tires. Very efficient.

Stopped for a top off and air in tires. Very efficient.

MORE