Welcome. The Chanhassen Valvoline Instant Oil Change is located approximately .2 miles southeast of Chanhassen Dinner Theater near the intersection of Great Plains Blvd and W 79th St across from Brown's Tire and Auto. Terrence Neal, Manager
716 reviews
Not the store you're looking for?
1 store near you -or- Change Location
Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
Your coupon
has been sent.
There was an error.
Please try again later.
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
Your coupon
has been sent.
There was an error.
Please try again later.
Make | Model | Year |
---|
myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
TIRE
ROTATION
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Mark H.
No waiting, friendly service, out the door in 10 minutes!
No waiting, friendly service, out the door in 10 minutes!
MORE
JCallahan
Technitions were excellent, very professional. I would go back to this site again.
Technitions were excellent, very professional. I would go back to this site again.
MORE
Suz
Great service! The staff is very personable and remembers us and our vehicles. Very homey environment with kind genuine people ...
Great service! The staff is very personable and remembers us and our vehicles. Very homey environment with kind genuine people. Not fakey or scripted like some customer service training teaches. Same crew seems to there consistently over the years. Thanks for good experience. The Manager seems to there a lot and seems to be provide a positive culture. I like the $10 dollar off coupons!
MORE
cosmic_charlie
I forgot his name, but the manager is an exceptionally friendly guy. The price is fair, the wait isn;t bad.
I forgot his name, but the manager is an exceptionally friendly guy. The price is fair, the wait isn;t bad.
MORE
Cindy G
Always friendly and thorough!
Always friendly and thorough!
MORE
LAB
They took their time and did not rush to get me out which made me feel like they would not miss doing a part of the service requ ...
They took their time and did not rush to get me out which made me feel like they would not miss doing a part of the service requested.
MORE
Stormking
Staff is always courteous to me and we have built a good trusting relationship over the years.
Staff is always courteous to me and we have built a good trusting relationship over the years.
MORE
CookieC
I didn't need an oil change this trip, but I did need a new blinker bulb. The technician did an awesome job - I need to put a f ...
I didn't need an oil change this trip, but I did need a new blinker bulb. The technician did an awesome job - I need to put a few more miles on my vehicle before I need an oil change and will definitely be back.
MORE
SaraK
The service man was very clear and nice.
The service man was very clear and nice.
MORE
Meghann L.
It was 25 below zero with a 50 below windchill. The 4 people that were working made the best of the situation, even though they ...
It was 25 below zero with a 50 below windchill. The 4 people that were working made the best of the situation, even though they were completely frozen. Samuel and Chris were FANTASTIC to deal with and the 3rd person working above was so smiley! I didn't catch her name though. The 4th person down below was just as quick! I SO appreciate their A+ service!!
MORE
Rickyr421
Fast, to the point and knowledgeable on questions I had.
Fast, to the point and knowledgeable on questions I had.
MORE
Sc
Exceptional customer service by Anthony!!!
Exceptional customer service by Anthony!!!
MORE
Greggt
Wait time was longer than I expected
Wait time was longer than I expected
MORE
Anonymous
The staff were informative and friendly.
The staff were informative and friendly.
MORE
NL
I don’t think the lights were checked.
I don’t think the lights were checked.
MORE
Karol N.
Already answered this in your survey questions.
Already answered this in your survey questions.
MORE
Nan
They were efficient and fast
They were efficient and fast
MORE
DonS
Thought the price was high. I can usually get an oil change (synthetic oil), multipoint inspection, and tire change for around ...
Thought the price was high. I can usually get an oil change (synthetic oil), multipoint inspection, and tire change for around $50 at a dealership.
MORE
Keith L
Service was outstanding!!!
Service was outstanding!!!
MORE
Rob N
Friendly peopleFast serviceCoupon available
Friendly peopleFast serviceCoupon available
MORE
Hello Friend
THanks for the great work and this coupon will bring me back!
THanks for the great work and this coupon will bring me back!
MORE
Glen G
Convenient. Technician spoke articulately and friendly. He explained reasoning why he couldn't help with an engine light situati ...
Convenient. Technician spoke articulately and friendly. He explained reasoning why he couldn't help with an engine light situation, but gave me good advice on how to get it fixed. He looked up details of the last time I replaced a filter with Valvoline.
MORE
Jennifer m
Friendly staff
Friendly staff
MORE
Erin
Great customer service at the location I went to. Guys were awesome and knowledgeable.
Great customer service at the location I went to. Guys were awesome and knowledgeable.
MORE
Howie T
Long wait to get in.
Long wait to get in.
MORE
Sarah R
Quick, friendly, no pressure to have other services performed
Quick, friendly, no pressure to have other services performed
MORE
John D.
Everything was taken as explained to me and in a timely fashion - neat & clean. No reason not to be dissatisfied.
Everything was taken as explained to me and in a timely fashion - neat & clean. No reason not to be dissatisfied.
MORE
Mike B
The team is always friendly, efficient and professional. They never pressure additional service sales either which I appreciate. ...
The team is always friendly, efficient and professional. They never pressure additional service sales either which I appreciate.
MORE
StevieW
Service rep was very kind.Appropriate value adds recommend.
Service rep was very kind.Appropriate value adds recommend.
MORE
Anonymous
All of the employees that worked on my vehicle were very friendly and did a great job in a short time.
All of the employees that worked on my vehicle were very friendly and did a great job in a short time.
MORE
Ben H
Took a long time to get into bay. price was a bit more than I anticipated
Took a long time to get into bay. price was a bit more than I anticipated
MORE
Amy A
Excellent customer service!
Excellent customer service!
MORE
Not so instant
Service was not instant as your business name indicates
Service was not instant as your business name indicates
MORE
Eric L N
All three young men working there were fantastic. I'm not one to really gush or anything but they went above and beyond to expla ...
All three young men working there were fantastic. I'm not one to really gush or anything but they went above and beyond to explain to me things about my car that I knew were slightly problematic and how to solve it. It was nice because I knew what was wrong and how to fix it but listened just to see what they would say and they didn't try to up sell me or anything. All three guys were wonderful. Super courteous and I was in the area for a work meeting so I don't even live in that area but I'll definitely consider driving there specifically to go back to that Valvoline.
MORE
Anonymous
The guys working on the car were great!
The guys working on the car were great!
MORE
Gman
Staff was very friendly and the service was fast and easy
Staff was very friendly and the service was fast and easy
MORE
Scott S.
Awesome.
Awesome.
MORE
Ref
Great sraff
Great sraff
MORE
Ray C
The staff was excellent.... Kept me informed...
The staff was excellent.... Kept me informed...
MORE
ccs
The staff was friendly and seemed to enjoy working together; didn’t pressure for additional services.
The staff was friendly and seemed to enjoy working together; didn’t pressure for additional services.
MORE
LARRY B.
FRIENDLY SERVICE PERSONAL
FRIENDLY SERVICE PERSONAL
MORE
Corina
The staff was extremely friendly. I was so happy that they asked what I needed and didn’t pressure me into buying anything else. ...
The staff was extremely friendly. I was so happy that they asked what I needed and didn’t pressure me into buying anything else. My oil change was less than 10 minutes! Amazing! And I love that they provide frequent coupons
MORE
Hurricane
Friendliness of the staff.
Friendliness of the staff.
MORE
Jim V
Fast and competent oil change by professionals.
Fast and competent oil change by professionals.
MORE
DOUG
Just seemed like they were pushing for upgrades constantly. I just wanted a oil change.
Just seemed like they were pushing for upgrades constantly. I just wanted a oil change.
MORE
WalleyeKen
Was only one person available to run the register to make payment. It appears that this location was short-staffed or had new em ...
Was only one person available to run the register to make payment. It appears that this location was short-staffed or had new employees. Appeared the newer employees were standing around and if they were trained to check out the time there would have been shorter. I had to wait about 5 to 10 minutes for them to take my payment.
MORE
jzetting
Outside of their control, the power went out at this facility shortly before I arrived. Someone came out and explained that I w ...
Outside of their control, the power went out at this facility shortly before I arrived. Someone came out and explained that I was more than welcome to wait, but they weren't sure how long the wait would be. That's why I had to wait about 30 minutes, but that was very unusual compared to prior visits. Once I got in, they were very apologetic and quick to perform the oil change. I always find "the guys" at this shop to be trustworthy, helpful, professional and never pressuring me with additional services. Which is why I really like it there.
MORE
Christian
I was already having a bad day. So I was in general not in the mood to talk. And I think the crew sensed that. I am very happy t ...
I was already having a bad day. So I was in general not in the mood to talk. And I think the crew sensed that. I am very happy that they did not try and force a conversation.
MORE
Jim W
Spilled oil on the engine.
Spilled oil on the engine.
MORE
Anonymous
Told them I had a coupon in the printer and forgot it and had to turn around and drive back 5 miles to get it.
Told them I had a coupon in the printer and forgot it and had to turn around and drive back 5 miles to get it.
MORE
Len B
Crew was screwing around. Didn’t seem 100% focused on job at hand. Coarse language, not profey
Crew was screwing around. Didn’t seem 100% focused on job at hand. Coarse language, not profey
MORE
Leppystreasure
They explained what else my truck would need and what it's importance is in being done.
They explained what else my truck would need and what it's importance is in being done.
MORE
Matt
Sign said opened at 8. I was first to arrive. Door didn’t open til 8:10. No explanation. One person working on two cars. Was tol ...
Sign said opened at 8. I was first to arrive. Door didn’t open til 8:10. No explanation. One person working on two cars. Was told service time would take 10-15. It took 25. The price for synthetic oil change for Acura TL was $95. This is not a competitive price. I won’t be back.
MORE
Rusty
They always provide courteous and excellent service and make you feel like your a valued customer.
They always provide courteous and excellent service and make you feel like your a valued customer.
MORE
Cait B
I have been going to this same valvoline location for a couple of years and always have prompt, and friendly service
I have been going to this same valvoline location for a couple of years and always have prompt, and friendly service
MORE
Kylie
Fast and friendly
Fast and friendly
MORE
Christina B.
Quick and convenient. No pressure for any other services recommended. Friendly staff.
Quick and convenient. No pressure for any other services recommended. Friendly staff.
MORE
HN
I haven’t been getting oil changes there for a while ... but will start again. Whoever my main guy was did a great job. Enthuast ...
I haven’t been getting oil changes there for a while ... but will start again. Whoever my main guy was did a great job. Enthuastic, thorough, friendly, efficient. Hopefully you reward these workers ... good service is IMPOSSIBLE to get and I they are doing a great job. Thx for asking :)
MORE
Jestevens25
The service took too long and was expensive.
The service took too long and was expensive.
MORE
Ref
The oils is high quality and the people are friendly and knowledgeable
The oils is high quality and the people are friendly and knowledgeable
MORE
Nick
Good employees
Good employees
MORE
LL
Quick & easy. There is always a line at this one. Constantly busy which I’m sure is a good thing.
Quick & easy. There is always a line at this one. Constantly busy which I’m sure is a good thing.
MORE
Marcusc
While it was a busy day at the center, I did not mind the wait and was very satisfied with the personnel and services.
While it was a busy day at the center, I did not mind the wait and was very satisfied with the personnel and services.
MORE
Anonymous
Attendant was very polite and explained the services very well.
Attendant was very polite and explained the services very well.
MORE
Dave H
Great team at the Chanhassen VIOC!
Great team at the Chanhassen VIOC!
MORE
Mark N
Why are the grease points on the older vehicles not greased anymore? This was always done during oil changes/
Why are the grease points on the older vehicles not greased anymore? This was always done during oil changes/
MORE
Randal S
Once I was in a service bay, the service was quick and courteous.
Once I was in a service bay, the service was quick and courteous.
MORE
Mike P
Brought in an older Range Rover and your team handled all of its irritating service challenges really well. Everyone had a posit ...
Brought in an older Range Rover and your team handled all of its irritating service challenges really well. Everyone had a positive attitude and worked like a team to get it done. I was impressed!
MORE
rbguy1
check many aspects of vehicle besides oil. lights, etc. many other places don't do that.
check many aspects of vehicle besides oil. lights, etc. many other places don't do that.
MORE
Happy Customer
Friendly staff, qualified, thorough
Friendly staff, qualified, thorough
MORE
Jessica R
The manager was very nice, thorough talkative and seemed happy and engaged. Both times I’ve been to this location he has been ve ...
The manager was very nice, thorough talkative and seemed happy and engaged. Both times I’ve been to this location he has been very personable.
MORE
Eric N
I’m never highly satisfied it was a bit expensive
I’m never highly satisfied it was a bit expensive
MORE
Vicky S
Professional and efficient
Professional and efficient
MORE
phoebe-cossette's mom
I like the staff at the Valvoline in Chanhassen, and they remembered that I do have a tiny little dog, and ask about her when sh ...
I like the staff at the Valvoline in Chanhassen, and they remembered that I do have a tiny little dog, and ask about her when she's not with me. I know that's kind of silly, but it means they do pay attention to customers like me, and I do like that. It's nice.
MORE
Jesse S.
Price was good. Service was quick enough.
Price was good. Service was quick enough.
MORE
Nan A
In and out quickly. Clear explanation of addtl svcs with no pressure to buy. Fair pricing
In and out quickly. Clear explanation of addtl svcs with no pressure to buy. Fair pricing
MORE
Anonymous
Great staff
Great staff
MORE
KB
Staff was great! Knowledgeable, friendly, speedy, thorough, etc. They made great for me!!
Staff was great! Knowledgeable, friendly, speedy, thorough, etc. They made great for me!!
MORE
Ted E
The manager and staff at the Chanhassen Valvoline are very professional and I trust them
The manager and staff at the Chanhassen Valvoline are very professional and I trust them
MORE
JBL
The wait was slightly longer than expected. The staff was very aware that the oil change in front of me was taking longer, so Ke ...
The wait was slightly longer than expected. The staff was very aware that the oil change in front of me was taking longer, so Kevin asked me to pull up close to the door. He checked my lights, checked tire pressure, and filled all of the fluids before I got in the bay - all in an effort to expedite my service. I really appreciated the effort!
MORE
Anonymous
The wait time outside was a bit long only because I had my two kids in the car.
The wait time outside was a bit long only because I had my two kids in the car.
MORE
Gman
took almost an hour to pull into the bay with only 2 cars in front of me. other air filters were priced over double the online a ...
took almost an hour to pull into the bay with only 2 cars in front of me. other air filters were priced over double the online and auto parts stores prices.
MORE
Anne
Friendly staff, services performed where done well and accurately.
Friendly staff, services performed where done well and accurately.
MORE
GREG S
No particular reason.
No particular reason.
MORE
Anonymous
I guess I could say highly approve.
I guess I could say highly approve.
MORE
Fast and Freindly service
friendly staff
friendly staff
MORE
chiefster
Was hoping for a quick oil change, but think it took about an hour and a half from when I got there until when I left.It took 30 ...
Was hoping for a quick oil change, but think it took about an hour and a half from when I got there until when I left.It took 30 minutes once they started on my car
MORE
Brianna C
Quick and friendly. Did not pressure me for up sale.
Quick and friendly. Did not pressure me for up sale.
MORE
Matt M
Was from out of town, able to get in and get the oil change and my rear brake light changed as a bonus
Was from out of town, able to get in and get the oil change and my rear brake light changed as a bonus
MORE
Julio N
It was efficient, employee I interacted with was pleasant, you accepted my coupon.
It was efficient, employee I interacted with was pleasant, you accepted my coupon.
MORE
Billy Valvoline Customer
My oil men, just keep up the good work.........
My oil men, just keep up the good work.........
MORE
Jane N
Quick and professional. The staff likes to joke around with each other a bit, but they know when it's time to get down to busine ...
Quick and professional. The staff likes to joke around with each other a bit, but they know when it's time to get down to business. They know what they're doing.
MORE
Caprie Bronson
I always receive great service and the staff is very polite every visit.
I always receive great service and the staff is very polite every visit.
MORE
Purplewiz
I must have come at the right time of day because I got right in with no wait. I have waited in line for over 45 min before with ...
I must have come at the right time of day because I got right in with no wait. I have waited in line for over 45 min before with a screaming baby in the car, but it was the only day I had to do it. I drive 35 min to come to this location because it’s usually quick, fast, and easy. The guys and gals are usually pretty friendly that work there.
MORE
Grateful
When my vehicle stalled in the bay they went above and beyond to try to get it started and when they couldn't get it started the ...
When my vehicle stalled in the bay they went above and beyond to try to get it started and when they couldn't get it started they pushed me over to the service station that was nearby I appreciate that a lot
MORE
Too patient
I arrived at 4:30 with 1 car in front of me. I left with my oil change at 6:30. That is excessive in any ones expectation. Th ...
I arrived at 4:30 with 1 car in front of me. I left with my oil change at 6:30. That is excessive in any ones expectation. The start and end times are actual. Not exaggerated.
MORE
Paid to much money
I am being brutally honest, I will never visit another valvoline oil change purely because of the price. The staff was very frie ...
I am being brutally honest, I will never visit another valvoline oil change purely because of the price. The staff was very friendly and professional. I have no issues with the employees at all. They did a great job. I have a major issue with the price. I stopped in to get my oil change because of necessity and didn’t have time to go to where I normally go. I felt like I was ripped off for the price I paid. A basic oil change and one filter being replaced came to $92 before coupons. That is beyond outrageous and a complete and total rip-off!!! I get the exact same service at Youngsteads Goodyear and only pay $35. I don’t know how you can justify charging so much more than your competitors. If there was pricing on your website for how much services cost, like what your competitors have, I wouldn’t have been upset. It would have been nice to know how much your services costed when I visited your website. Then I wouldn’t have been blindsided by the bill. I came here cause I had no other choice, and I will never come back again.
MORE
KJ
Staff standing around outside. Then when he came in he spent time on his phone. There were cars waiting, and the staff had no ur ...
Staff standing around outside. Then when he came in he spent time on his phone. There were cars waiting, and the staff had no urgency at all. Will most likely try another outlet for next oil change
MORE
Mike S.
The same great service every time, a consistent experience.
The same great service every time, a consistent experience.
MORE
Jim V
Oil change was conducted promptly and competently.
Oil change was conducted promptly and competently.
MORE
Tewags
Staff was not unfriendly but also relatively unengaged and not very communicative. Service was reasonably paced but I've experie ...
Staff was not unfriendly but also relatively unengaged and not very communicative. Service was reasonably paced but I've experienced better pace. Time required was about 25 minutes.
MORE
Kim S
I have visited this Valvoline several times in the past. Each time, the service has been exemplary.
I have visited this Valvoline several times in the past. Each time, the service has been exemplary.
MORE
M. Hunt
It’s like ice skating. No one gets a perfect score.
It’s like ice skating. No one gets a perfect score.
MORE
Jim D
Coffee needed in waiting room
Coffee needed in waiting room
MORE
harleyguy02
Good guys at the Chanhassen location!!
Good guys at the Chanhassen location!!
MORE
Connie S
Pulled in to have my blinker light replaced. Not an easy task on my make/model of car. Guys took care of me immediately. In and ...
Pulled in to have my blinker light replaced. Not an easy task on my make/model of car. Guys took care of me immediately. In and out within 15 minutes. Polite and professional!
MORE
Marc M
Service was what I'm used to. I get to sit in the car and they do the work:) I'm highly satisfied because I've been going here ...
Service was what I'm used to. I get to sit in the car and they do the work:) I'm highly satisfied because I've been going here for a long time, they know what I had done in the past, and they tend to make useful recommendations.
MORE
Connie C
This was a follow-up visit to top off fluids and check tire air pressure. The continued customer service that Valvoline provides ...
This was a follow-up visit to top off fluids and check tire air pressure. The continued customer service that Valvoline provides is very instrumental in my choosing the Valvoline service centers. It is one of the only places that I know of that do this. The staff is always efficient and courteous and I appreciate that greatly.
MORE
PhoebeW
I always receive good, courteous, respectful service at this location. On this stop, the person waiting on me was brand new, nee ...
I always receive good, courteous, respectful service at this location. On this stop, the person waiting on me was brand new, needing some additional direction as I needed replacement wipers...I didn't mind. Everyone has a learning curve.
MORE
Brian S.
The guys were friendly, knowledgeable, & on point.
The guys were friendly, knowledgeable, & on point.
MORE
Paul L
Great service and friendly people
Great service and friendly people
MORE
Don’t remember
Over all knowledge, friendliness and professional staff!
Over all knowledge, friendliness and professional staff!
MORE
matthewd
The cost is too much. My air filter on a Corolla needs replaced and you wanted to charge me over $20. What a joke. The filter ...
The cost is too much. My air filter on a Corolla needs replaced and you wanted to charge me over $20. What a joke. The filter is $10 or under and replacing it takes less than a minute. Only reason I go to Valvoline is convenance, its not a good value.
MORE
Bob W
They were speedy, efficient, explained what they would be doing, and explained everything they had checked out at the end. And ...
They were speedy, efficient, explained what they would be doing, and explained everything they had checked out at the end. And one of the gentlemen working recognized me from being there before.
MORE
Bruce G
good service
good service
MORE
Scott W.
The guys in the shop were great - really liked them. The problem is price - the services are considerably more expensive than I ...
The guys in the shop were great - really liked them. The problem is price - the services are considerably more expensive than I've paid at my usual shop. On the other hand, I do understand that I'm paying for speed and convenience - which, in this situation, I very much appreciated.
MORE
Anonymous
It was a long wait, not that I think anything could have been done since they were working on the car ahead of me. Just....long.
It was a long wait, not that I think anything could have been done since they were working on the car ahead of me. Just....long.
MORE
Bev B.
Great crew and great service. Very satisfied.
Great crew and great service. Very satisfied.
MORE
RamseyG
Rudy and the rest of the team were very polite and made the service painless. Nice chatting about random things while in as well ...
Rudy and the rest of the team were very polite and made the service painless. Nice chatting about random things while in as well to pass the time. Very hospitable. They communicated everything that was being done and completed the work quickly and effectively
MORE
Ricky R
Fast in and out and very professional
Fast in and out and very professional
MORE
JW
It is quick, efficient, easy access, can bring my dogs with me and not have to leave them in the car without me. Very good serv ...
It is quick, efficient, easy access, can bring my dogs with me and not have to leave them in the car without me. Very good service, they have all my prior visits already in their computers and I am able to get coupons so the visits don't break the bank, which is very important since I am retired and on a fixed income. Good service, good value. Get all areas of importance tested and filled in one visit.
MORE
CF
Very quick service and friendly employees. I also liked how convenient it was to just pull up without an appointment.
Very quick service and friendly employees. I also liked how convenient it was to just pull up without an appointment.
MORE
Lyle S
Quick service
Quick service
MORE
E L
The wait was extreme and it was due to a wiper change. The employee was quite deliberate with that service, which made the wait ...
The wait was extreme and it was due to a wiper change. The employee was quite deliberate with that service, which made the wait extreme.
MORE
Robb
Knowledgeable friendly staff
Knowledgeable friendly staff
MORE
LC
The original outside wait time. After 15 minutes waiting with no movement I left. Did come back the next day and was promptly se ...
The original outside wait time. After 15 minutes waiting with no movement I left. Did come back the next day and was promptly served. someone should have come out and let me know what time is left and what lane to be in just in case the car in front of me had a long service appointment.
MORE
Greg O
I have 3 cars that use Valvoline Instant Oil Change. I like the fact that I see the same manager at the store all the time. He i ...
I have 3 cars that use Valvoline Instant Oil Change. I like the fact that I see the same manager at the store all the time. He is friendly and professional.
MORE
HondaLover
Fast, courteous service!
Fast, courteous service!
MORE
Paul
Nice guys. Quick and easy. Asked about extra service like filter but did not over sell and bug me. That is why I stopped going t ...
Nice guys. Quick and easy. Asked about extra service like filter but did not over sell and bug me. That is why I stopped going to jiffy lube.
MORE
Paul B.
Quick, Nice people.
Quick, Nice people.
MORE
Chris G
The people are the best asset the store has
The people are the best asset the store has
MORE
Deja B.
I was highly satisfied with this visit because the three guys that had helped me were beyond friendly, the minute I pulled into ...
I was highly satisfied with this visit because the three guys that had helped me were beyond friendly, the minute I pulled into the garage they instantly got to work on my car. They had helped me with an order that needed to be placed and shipped to the store (battery). Overall, amazing service.
MORE
AbbieC
The person providing my options for oil told me my car could only take synthetic oil and only put the 2 synthetic options on the ...
The person providing my options for oil told me my car could only take synthetic oil and only put the 2 synthetic options on the screen for me to choose from- I then told him I would like just the conventional oil option and the service member continued to insist my car HAD to have the synthetic option while another service member said my car didn’t NEED the synthetic oil but that it was better. The person helping me literally was not going to take no for an answer and continued to say the synthetic options were my only option- I considered leaving but had already waited 15 Min to get into the service bay. The worker said if I chose the synthetic option I could just get a $10 coupon online to make it cheaper so at this point I realize he just wanted to get credit for the upgrade. I’ve been at other Valvoline locations and have never been questioned when asking for conventional oil and was very disappointed by this customer service approach being ignored when i specifically asked for it. I will not be returning to another Valvoline location following this recent visit and will no longer suggest to friends/family.
MORE
Rich S.
The staff was very friendly. I was really impressed with them.
The staff was very friendly. I was really impressed with them.
MORE
ShellyK
Quick service, didn’t feel pressured to get anything else
Quick service, didn’t feel pressured to get anything else
MORE
Joy P
Rudy was so nice, helpful and friendly. The best ever!
Rudy was so nice, helpful and friendly. The best ever!
MORE
12pettypulloverscarvercowaconia
I wish service was a little faster- 20 minutes would have been excellent For oil change, one headlight install and one rear ligh ...
I wish service was a little faster- 20 minutes would have been excellent For oil change, one headlight install and one rear light install. I thinks it was over 30 minutes
MORE
Ryan P.
Staff was polite and fast. They offered additional services but were not pushy.
Staff was polite and fast. They offered additional services but were not pushy.
MORE
Kathy W
Very professional staff .
Very professional staff .
MORE
Anon
I was somewhat disappointed with the wait time before entering. It took a remarkably long time to change a brake light bulb. Ove ...
I was somewhat disappointed with the wait time before entering. It took a remarkably long time to change a brake light bulb. Overall experience was satisfactory, but not exceptional.
MORE
Cash
There were employees standing around doing nothing while I waited. When I finally got in the bay only one person worked on my ca ...
There were employees standing around doing nothing while I waited. When I finally got in the bay only one person worked on my car and he had to go from under the car and back out a few times. Other people were just standing around.
MORE
Anonymous
Good service great value
Good service great value
MORE
Brandi
staff were courteous and worked in a timely manner
staff were courteous and worked in a timely manner
MORE
GRR
Good and thorough and prompt service
Good and thorough and prompt service
MORE
Chunky Lover73
Professional employees and good customer service.
Professional employees and good customer service.
MORE
Paul L
Friendly service great advice from great product
Friendly service great advice from great product
MORE
Anonymous
The staff was excellent. Quick and thorough.
The staff was excellent. Quick and thorough.
MORE
Diane M.
Greeted right away and wait time was explained. Fast service.
Greeted right away and wait time was explained. Fast service.
MORE
Richard
Efficient, friendly and convenient.
Efficient, friendly and convenient.
MORE
Anton
Fast and professional service
Fast and professional service
MORE
Tammy R
Everyone at Chanhassen location has been so wonderful to me I have a 22 year old Volvo they help me keep it on the road!!!!They ...
Everyone at Chanhassen location has been so wonderful to me I have a 22 year old Volvo they help me keep it on the road!!!!They are so friendly and kind!!!
MORE
Jon G
Service Technician is always professional and explains the steps taken as he goes.
Service Technician is always professional and explains the steps taken as he goes.
MORE
Serious Shiba
Always room for improvement...I wouldn't give anyone highly satisfied.
Always room for improvement...I wouldn't give anyone highly satisfied.
MORE
Ty L
Friendly and knowledgeable These guys are always pros That’s why I keep going, I trust them everytime
Friendly and knowledgeable These guys are always pros That’s why I keep going, I trust them everytime
MORE
danr
I had a concern about inconsistent oil level using the dip stick and they were quite helpful and patient with me. I appreciated ...
I had a concern about inconsistent oil level using the dip stick and they were quite helpful and patient with me. I appreciated that they took the time to listen to my concern and help me.
MORE
Liz M
I had never been to a Valvoline and the employee was very welcoming, walked me through everything, and explained everything that ...
I had never been to a Valvoline and the employee was very welcoming, walked me through everything, and explained everything that was happening so I would feel comfortable.
MORE
Anonymous
The wait to get into the service bay seemed unreasonably long. It took awhile for someone to come out and greet us.
The wait to get into the service bay seemed unreasonably long. It took awhile for someone to come out and greet us.
MORE
Brett P
The guys at Chanhassen Valvoline ALWAYS take care of me. I dont know what I'd do without them!
The guys at Chanhassen Valvoline ALWAYS take care of me. I dont know what I'd do without them!
MORE
Erica M.
Good &fast oil change great service
Good &fast oil change great service
MORE
BeckyM
The technition was super friendly, engaging and professional
The technition was super friendly, engaging and professional
MORE
ChanhassenMNCustomer
Nice staff. Showed me oil filter. Answered my questions. Very helpful.
Nice staff. Showed me oil filter. Answered my questions. Very helpful.
MORE
Todd G.
they stay on task get you in and get you outThey did a good job
they stay on task get you in and get you outThey did a good job
MORE
Dave H
Great service, without being pressured to buy additional services.
Great service, without being pressured to buy additional services.
MORE
Janine W
It was fine. Longer wait than I would have liked, but fine
It was fine. Longer wait than I would have liked, but fine
MORE
LW
Very friendly & knowledgeable staff. Great service!
Very friendly & knowledgeable staff. Great service!
MORE
Michelle L.
I have been going to Valvoline for years. The guys at the Chanhassen and Chaska shops are always very polite, friendly, do not ...
I have been going to Valvoline for years. The guys at the Chanhassen and Chaska shops are always very polite, friendly, do not pressure and get the job done in a timely mannner. I usually stop in between oil changes to top off fluids or to get air in my tires and they are always as accommodating as if I were paying. I really appreciate the great service I get at Valvoline.
MORE
Anonymous
Great team at the Chanhassen shop
Great team at the Chanhassen shop
MORE
Neil L
Service rep checked in cabin filter and replaced promptly.
Service rep checked in cabin filter and replaced promptly.
MORE
Anonymous
Cost. 9qts of oil and a filter for $95 That is outrageous!
Cost. 9qts of oil and a filter for $95 That is outrageous!
MORE
Stormking
I know they struggle with labor and it takes longer to get oil change done. I will still use this site because I have gotten go ...
I know they struggle with labor and it takes longer to get oil change done. I will still use this site because I have gotten good service for years.
MORE
RickJ
Prompt action, courteous personnel, good service.
Prompt action, courteous personnel, good service.
MORE
Bob L.
I was extremely impressed by the high level of Customer Service and Professionalism.
I was extremely impressed by the high level of Customer Service and Professionalism.
MORE
Anonymous
Quick and thorough job. Answered questions and friendly!
Quick and thorough job. Answered questions and friendly!
MORE
Mike B
The team was kind and professional. I needed both a new battery and air filter- they simply shared the facts with me and allowed ...
The team was kind and professional. I needed both a new battery and air filter- they simply shared the facts with me and allowed me to decide- they asserted no opinion or pressure. This was refreshing. Also- there was a rookie working on the vehicle next to mine. I admired both his eagerness to learn and witnessing the teaching/mentoring he was receiving from his coworkers. I think that says a lot about the climate and culture of a work environment.
MORE
Brasco
The tech was very knowledgeable and had a great personality.
The tech was very knowledgeable and had a great personality.
MORE
Sonny
Prompt and curious service
Prompt and curious service
MORE
Dodge Ram Guy
Great staff friendly and working hard!
Great staff friendly and working hard!
MORE
Robin P
They did what I wanted and were pleasant.
They did what I wanted and were pleasant.
MORE
Jessica K
This was the friendliest group of people I’ve ever met! They keep themselves engaged with the customer on personal and professio ...
This was the friendliest group of people I’ve ever met! They keep themselves engaged with the customer on personal and professional levels. They were GREAT and making sure I understood the difference between new/okay/needs replacement with the filters and wipers. I also was comfortable with the staff and asked questions and never once felt pressured to utilize a service offered (although I did replace my wipers and filters, great deal!) and the staff respected my decision to do so or not. Sometimes as a young female(me) processes don’t get explained well to me and I get the “oh you need this this and this replaced” and the situation can become confusing and stressful but the staff at Chanhassen Valvoline we’re SO AWESOME. And the conveniency and efficiency? Incredible! I will most definitely be back for future oil changes and maybe other services!
MORE
Anonymous
The employees were great, especially who was communicating with me. Friendly and professional.
The employees were great, especially who was communicating with me. Friendly and professional.
MORE
Chanhassen customer
Friendly and professional service done efficiently
Friendly and professional service done efficiently
MORE
Happy Customer in MN
They did an efficient job with our vehicle. The 2 vehicles in front of us were getting a lot of service done and it was nice so ...
They did an efficient job with our vehicle. The 2 vehicles in front of us were getting a lot of service done and it was nice someone kept coming out to tell us how long it was going to be. If they didn't I think we would have backed up and left.
MORE
Big Ant
Great guys in Chan, everything was communicated clearly with me about my vehicle, wait times and pricing also. Thank you!
Great guys in Chan, everything was communicated clearly with me about my vehicle, wait times and pricing also. Thank you!
MORE
Anonymous
Great service
Great service
MORE
Anonymous
Fast in and out. Friendly.
Fast in and out. Friendly.
MORE
Anonymous
Quick level of service
Quick level of service
MORE
Derek R
The staff is always friendly and honest. I spend a little extra to come to Valvoline over your competition.
The staff is always friendly and honest. I spend a little extra to come to Valvoline over your competition.
MORE
ALEX S.
Timely and efficient communication as well as recommended service items for near future action.
Timely and efficient communication as well as recommended service items for near future action.
MORE
Byrdie
The staff was very friendly and professional with my service.
The staff was very friendly and professional with my service.
MORE
Bob F
Nice employees and great service.
Nice employees and great service.
MORE
TA
I waited outside the center for about 60 minutes and the cost was ridulously high!! $75 for an oil change?! My mechanic charges ...
I waited outside the center for about 60 minutes and the cost was ridulously high!! $75 for an oil change?! My mechanic charges half that
MORE
Anonymous
Chris the senior customer service contact did an excellent job!! The attention to detail he showed was impressive. Because of ...
Chris the senior customer service contact did an excellent job!! The attention to detail he showed was impressive. Because of Chris, I would highly recommend Valvoline and especially the Chanhassen store.
MORE
mtadlocksr
I felt like to price was too high.
I felt like to price was too high.
MORE
Will
I like the efficiency when I need to get fluids changed on my vehicle.
I like the efficiency when I need to get fluids changed on my vehicle.
MORE
Karol K.
Good service, with no waiting for a change.
Good service, with no waiting for a change.
MORE
Natasha s
The staff was incredible! Such a friendly group of young gentleman. I didn't feel pressured to buy anything and they answered my ...
The staff was incredible! Such a friendly group of young gentleman. I didn't feel pressured to buy anything and they answered my questions with no hesitation
MORE
DavidV.
Staff was knowledgeable,prompt,and courteous.
Staff was knowledgeable,prompt,and courteous.
MORE
Anonymous
Good service
Good service
MORE
Chris B.
The technician had a little problem fixing my issue.
The technician had a little problem fixing my issue.
MORE
Grist
The price seemed to be quite high. $118 for an oil change and lube on a pickup truck? It's not a Mercedes or a Ferrari!
The price seemed to be quite high. $118 for an oil change and lube on a pickup truck? It's not a Mercedes or a Ferrari!
MORE
Paul G
Staff did a Great job very courteous and knowledgeable
Staff did a Great job very courteous and knowledgeable
MORE
Mike S
Arrived at 6:30 pm, crew stayed after closing time to finish the job
Arrived at 6:30 pm, crew stayed after closing time to finish the job
MORE
Angie
It was very quick and the employees were very knowledgeable and so friendly. It was a very great experience/visit
It was very quick and the employees were very knowledgeable and so friendly. It was a very great experience/visit
MORE
Tracy
The process was very quick.
The process was very quick.
MORE
CarrieQ
It is fast, reliable, and I can stay in my car instead of waiting in a waiting room. Like that they check other fluids/tire pres ...
It is fast, reliable, and I can stay in my car instead of waiting in a waiting room. Like that they check other fluids/tire pressure.
MORE
AmyH
The service was extremely quick - in and out in 15 minutes. I didn't feel pressured to purchase additional items.
The service was extremely quick - in and out in 15 minutes. I didn't feel pressured to purchase additional items.
MORE
Annie
I seek out this location because of the friendly, efficient service provided by Terrence and his team. CJ is very enthusiastic a ...
I seek out this location because of the friendly, efficient service provided by Terrence and his team. CJ is very enthusiastic about his work and it shows. All of them are a really good crew that work well together.
MORE
tara
It was great! Quick and efficient.
It was great! Quick and efficient.
MORE
Thunder
Friendly staff, they seemed to be having fun
Friendly staff, they seemed to be having fun
MORE
Deb R
They were helpful and explained things well for me. My husband passed away recently and this was where he recommended me to go. ...
They were helpful and explained things well for me. My husband passed away recently and this was where he recommended me to go. One person there remembered my husband coming in and helped me with the ideas for selling his car. It was nice to interact with someone who remembered him and his passion and love of cars!
MORE
Splen
The staff were really nice and helpful and it was just an overall positive experience
The staff were really nice and helpful and it was just an overall positive experience
MORE
Jocelyn E
The staff was outstanding. My fluids and tires were checked almost immediately upon me pulling up even though there was a vehic ...
The staff was outstanding. My fluids and tires were checked almost immediately upon me pulling up even though there was a vehicle being serviced in front of me. Very quick and to the point.
MORE
Lyle S
Very nice workers.
Very nice workers.
MORE
Melanie
Simply the wait- the attendants were extremely friendly and efficient. I went at a very busy time- after work time frame.
Simply the wait- the attendants were extremely friendly and efficient. I went at a very busy time- after work time frame.
MORE
MaryE
I've had the same technician the last 3 visits and he recognized me and car I like that.
I've had the same technician the last 3 visits and he recognized me and car I like that.
MORE
Lindee
The lady consultant seemed very knowledgeable about oil changes and mechanical. She was very efficient and proactive.
The lady consultant seemed very knowledgeable about oil changes and mechanical. She was very efficient and proactive.
MORE
Steph S
I don't like the wording of "can we replace such and such for you today?" at a ridiculous price... When I came in for an oil ch ...
I don't like the wording of "can we replace such and such for you today?" at a ridiculous price... When I came in for an oil change, that's all I wanted.
MORE
Alicia
Great staff!! Thank u!
Great staff!! Thank u!
MORE
Timmay!
They know me, greet me and treat me special.
They know me, greet me and treat me special.
MORE
October V.
45 min total time
45 min total time
MORE
erin l
Long wait. did not appear that staff was "hustling" to control lengthy wait.
Long wait. did not appear that staff was "hustling" to control lengthy wait.
MORE
pk
Very friendly efficient staff will be back and will be recommending to my friends!
Very friendly efficient staff will be back and will be recommending to my friends!
MORE
Chrissy
I was in and out rather quickly and I did not have to wait.
I was in and out rather quickly and I did not have to wait.
MORE
Anton
Fast and professional
Fast and professional
MORE
Anonymous
They took care of everything I asked for
They took care of everything I asked for
MORE
Joeyd
It seemed to take longer than normal
It seemed to take longer than normal
MORE
Catherine C.
I've gone to Valvoline for many years and have always had a pleasant experience. The guys are always knowledgeable and professio ...
I've gone to Valvoline for many years and have always had a pleasant experience. The guys are always knowledgeable and professional. This is why I always return. I know that all of my questions will be answered with patiencewhile still being efficient.
MORE
Craig
They were prompt and professional. I was in a hurry and it worked out very well.
They were prompt and professional. I was in a hurry and it worked out very well.
MORE
KJohnson
It seemed like a couple of the workers were less knowledgeable than I would expect for mechanics. They appeared to be in traini ...
It seemed like a couple of the workers were less knowledgeable than I would expect for mechanics. They appeared to be in training, though.
MORE
Reeder88
I had a coupon sent to my email and it is so easy for you to change my oil for that price than doing it myself
I had a coupon sent to my email and it is so easy for you to change my oil for that price than doing it myself
MORE
Jazmine. S
I love the service in Chanhassen. The guys are very professional, respectful, and very pleasant. Please let them know that they' ...
I love the service in Chanhassen. The guys are very professional, respectful, and very pleasant. Please let them know that they're doing a good job, because they need to know that being a good employee is very noticeable. Keep up the good work!!!
MORE
Anonymous
Everything was fine no problem or issues
Everything was fine no problem or issues
MORE
Bill Eden prairie
You retain the same people
You retain the same people
MORE
AVM
The staff at this location is just great. Friendly, knowledgeable and fast. When I did have a problem on one occassion thy were ...
The staff at this location is just great. Friendly, knowledgeable and fast. When I did have a problem on one occassion thy were all over it and quickly resolved the issue. They seem to have goos retention with staff at this location as well- makes a real difference.
MORE
Tarra L
I go to this location the most and they are always friendly and nice and don't make me buy things that isn't needed.
I go to this location the most and they are always friendly and nice and don't make me buy things that isn't needed.
MORE
esoxguy
i felt that the service techs could have changed their pre-determined pattern and if they had focused the 2-3 minutes i could ha ...
i felt that the service techs could have changed their pre-determined pattern and if they had focused the 2-3 minutes i could have been done 10 minutes earlier. i did not see the need to delay the final steps to completion
MORE
Jason H
Very attentive and forth coming with knowledge
Very attentive and forth coming with knowledge
MORE
JS
The price of a basic oil change is now $45- this is too much. Also, the service reps did not review any of the check list & the ...
The price of a basic oil change is now $45- this is too much. Also, the service reps did not review any of the check list & the manager did not review the pricing before or after. This was the Chanhassen service center. I will not go there again. It was mid morning now rush or other customers waiting. Service should have been MUCH better.
MORE
Marty p
No pressure and u have coupons
No pressure and u have coupons
MORE
Mike P from EP
FAST AND KNOWLEDGEABLE STAFF
FAST AND KNOWLEDGEABLE STAFF
MORE
Dan
Good dudes working there, good speed, consistent results.
Good dudes working there, good speed, consistent results.
MORE
Loretta
Employees seem happy helpful knowledgeable
Employees seem happy helpful knowledgeable
MORE
Kathryn K
team was friendly, as always
team was friendly, as always
MORE
Bob
So slooooooowwwww. And the guys just did not seem too interested in getting people through.
So slooooooowwwww. And the guys just did not seem too interested in getting people through.
MORE
Bruce S
The professionalism of the staff was great. The center was clean and my car was processed quickly once I my service was started.
The professionalism of the staff was great. The center was clean and my car was processed quickly once I my service was started.
MORE
Stephied
The technicians with courteous and thorough with my oil change. I will return.
The technicians with courteous and thorough with my oil change. I will return.
MORE
Keetkiwi
Over all the service was good and fast
Over all the service was good and fast
MORE
Bruce J
It is just an oil change - no big deal
It is just an oil change - no big deal
MORE
JonL
I waited over 40 minutes to pull in with no communication setting expectations as to how long the wait would be. The sign says ' ...
I waited over 40 minutes to pull in with no communication setting expectations as to how long the wait would be. The sign says 'Instant Oil Change'. Well we all know it's not 'instant' and inside there are claims that the oil change is 15mins. I don't normally go to the location but compared to the other one I go to this was a very slow paced shop.
MORE
Anonymous
Long wait time. This was my second time coming to this location and there was a line of cars waiting to get their oil changed. I ...
Long wait time. This was my second time coming to this location and there was a line of cars waiting to get their oil changed. I had a screaming baby in the back and had to leave. Location needs to be bigger to help accommodate the demand.
MORE
E.B.
It took almost an hour from when I pulled in to the parking lot to me getting out. Took about 30 min inside even though I asked ...
It took almost an hour from when I pulled in to the parking lot to me getting out. Took about 30 min inside even though I asked not to do or check anything but oil. I can change my own oil in less then 15 min, no reason for it to take that long when you charge so much premium for it being fast.
MORE
CatLady
They were the first servicing shop I went to that told me I had an air filter behind my glove compartment; asked when the last t ...
They were the first servicing shop I went to that told me I had an air filter behind my glove compartment; asked when the last time it was changed. It was the air filter for the air that goes into my car (vents) and since got the car in 2012 and never knew about it, it was horribly dirty
MORE
JodieM
The staff was very pleasant and helpful. They didn't pressure any additional services and checked to ensure the car was in good ...
The staff was very pleasant and helpful. They didn't pressure any additional services and checked to ensure the car was in good working condition. I asked if they knew how to help me fix the tire pressure monitor and they were kind enough to pull out he manual and help try and figure it out even though that was not part of the service. Awesome team at this location. I love in excelsior but will drive to use this location from now on i stead if the one closest to me. Very satisfied customer and otnis rare to find this level of service these days in any retail setting.
MORE
Denise
The young guy who was at my station seemed new and was not very motivated. And he did not seem very well trained even in the bas ...
The young guy who was at my station seemed new and was not very motivated. And he did not seem very well trained even in the basics! He would not wear his safety goggles all the time and had to be reminded. The manager on the other hand? He was terrific!! I will come back because of him! He was was very patient with this young man.
MORE
Connie V
Fast service! Friendly staff!
Fast service! Friendly staff!
MORE
Anonymous
Had to wait over 30 minutes before bringing my car into the station
Had to wait over 30 minutes before bringing my car into the station
MORE
Mike S.
Always a great experience. I have been in the auto business for almost 40 years and my visits to the Chanhassen store have alwa ...
Always a great experience. I have been in the auto business for almost 40 years and my visits to the Chanhassen store have always been stellar.
MORE
esoxguy
I watched the staff work on a adjoining car and try to change an interior air filter. They worked hard and professionally to co ...
I watched the staff work on a adjoining car and try to change an interior air filter. They worked hard and professionally to complete. This diversion, excess time impacted my schedule but once they were back on my car they worked quickly to complete and they also asked about a comment i had about tire air pressure and implemented the pressure i requested
MORE
HappyCamper
Great staff. very friendly and professional.
Great staff. very friendly and professional.
MORE
Bobbie
Staff was friendly, professional and efficient.
Staff was friendly, professional and efficient.
MORE
Gary K
Fast service and friendly staff
Fast service and friendly staff
MORE
GM
QUICK/NICE GUYS
QUICK/NICE GUYS
MORE
Pat B
The service was great.
The service was great.
MORE
Kitcat
Once I got into the bay it was quick and efficient. Techs were friendly and the lead tech remembers me every time I come to get ...
Once I got into the bay it was quick and efficient. Techs were friendly and the lead tech remembers me every time I come to get my oil changed! Excellent customer servicing!
MORE
Nicole P
No reason just felt that saying satisfied was sufficient.
No reason just felt that saying satisfied was sufficient.
MORE
Barry w
Great staff my only issue is it's too expensive I had a coupon otherwise I can't afford your price for an oil change unfortunate ...
Great staff my only issue is it's too expensive I had a coupon otherwise I can't afford your price for an oil change unfortunately because I really like the work provide and your staff is great I wish you'd have a lower price just for oil changes
MORE
JN
Long wait outside the service center
Long wait outside the service center
MORE
Julio
The cost is high compared to other options. I appreciate the speed and convenience but the cost keeps me away unless it's a bit ...
The cost is high compared to other options. I appreciate the speed and convenience but the cost keeps me away unless it's a bit of an emergency.
MORE
David A.
I had looked at the air filter before the oil change and told my daughter it was fine and did not need to be changed, as always ...
I had looked at the air filter before the oil change and told my daughter it was fine and did not need to be changed, as always they pull out the filters and show compared to new and basically scared/pressured her into buying them. This was a complete waste of money that my daughter who goes to college does not have. Very disappointing and will probably keep me and my family from returning to Valvoline. The filter expense should be taken off our bill.
MORE
Jacquie Z.
I just love that this place doesn't pressure me into buying any extra services for my car. They just do what I ask and let me k ...
I just love that this place doesn't pressure me into buying any extra services for my car. They just do what I ask and let me know if something needs attention. This is why I stopped going to my car dealership for oil changes - too much pressure. And I have always felt that the employees at this particular store are super friendly and they must like what they do because they just seem happy every time I go in there.
MORE
VJ
Need staff to explain the overall condition of car based on additional checks done. It was done after I asked for it.
Need staff to explain the overall condition of car based on additional checks done. It was done after I asked for it.
MORE
None
Very long wait to get in...
Very long wait to get in...
MORE
Kim S
Polite and efficient staff.
Polite and efficient staff.
MORE
Dan r
Quick , efficient service , very knowledgeable
Quick , efficient service , very knowledgeable
MORE
Timmay!
They recognize me and keep track of my air filter, wipers and such.
They recognize me and keep track of my air filter, wipers and such.
MORE
Kelly S.
I like to get in and out of the oil change as quickly as I can and don't like being pressured into other services.
I like to get in and out of the oil change as quickly as I can and don't like being pressured into other services.
MORE
RandyK
>45 minute wait before getting into a service bay
>45 minute wait before getting into a service bay
MORE
Steven S.
Only took 11 minutes. No wait. Kind of expensive but you pay for convenience
Only took 11 minutes. No wait. Kind of expensive but you pay for convenience
MORE
Fordslife
It's great
It's great
MORE
Kathy B
I typically go to the Woodbury, MN location but I was in the area for a meeting and had an hour to kill so I thought I'd stop in ...
I typically go to the Woodbury, MN location but I was in the area for a meeting and had an hour to kill so I thought I'd stop in. The same top-notch service was given that I've received at my home location - plus the tech was able to pull up all of my vehicle service records in a flash, AWESOME. The team was great and I left feeling like they were genuinely pleased that I came in. Nice!
MORE
T
Got a blown rear brake light replaced, didn't know valviline did that
Got a blown rear brake light replaced, didn't know valviline did that
MORE
Leann C.
Really it was the staff. They all were courteous and so positive. The technician took time to talk to me, and actually listened ...
Really it was the staff. They all were courteous and so positive. The technician took time to talk to me, and actually listened to what I had to say--not common these days as everyone seems to be in such a hurry. It made the whole experience so pleasant that I wouldn't think of going anywhere else next time.
MORE
Mike B
The service was completed very well. The people working that helped me were very helpful to recommend an air filter and quick t ...
The service was completed very well. The people working that helped me were very helpful to recommend an air filter and quick to complete the job. The value of having a 15.00 off coupon motivated me to return for this visit. Add more coupons will further my relationship with VIOC .
MORE
Anonymous
Fast, friendly, professional. Prices seem a little high, but reasonable.
Fast, friendly, professional. Prices seem a little high, but reasonable.
MORE
MiataTraveler08
good quality products, excellent service
good quality products, excellent service
MORE
40th Street Wealth
Overall I am satisfied with the service that I received at the Chanhassen location. The staff was busy with other vehicles upon ...
Overall I am satisfied with the service that I received at the Chanhassen location. The staff was busy with other vehicles upon my arrival and I understand that no one could promptly come out and greet me. No hard feelings, I will be returning to this location for service in the future. However previously I took my vehicle to the Valvoline on highway 55. Someone from the staff stole the air port covers for my tires. No big deal, easy to replace but very annoying and petty. The Chanhassen staff rocks
MORE
Jayson W
Quick service on a busy Saturday
Quick service on a busy Saturday
MORE
WRC Mazda Driver
Went for the synthetic oil always have. Air filter was very dirty and had it replaced. Very friendly atmosphere at the Chanhasse ...
Went for the synthetic oil always have. Air filter was very dirty and had it replaced. Very friendly atmosphere at the Chanhassen MN facility. Thanks a bunch. Dan.
MORE
oly
Employee's were kind and had good knowledge of the products.
Employee's were kind and had good knowledge of the products.
MORE
Jazzy
I love the service and the employees are very polite and professional. Keep up the good work
I love the service and the employees are very polite and professional. Keep up the good work
MORE
Jim W
Very nice employees
Very nice employees
MORE
JM
My experiences with VIOC have always been pleasant and enjoyable so I will continue to come back. I especially like that there i ...
My experiences with VIOC have always been pleasant and enjoyable so I will continue to come back. I especially like that there is no pressure suggestive selling.
MORE
Susan
I loved how I could just come when it worked for me. I didn't mind waiting. It was however still expensive.
I loved how I could just come when it worked for me. I didn't mind waiting. It was however still expensive.
MORE
Jeff J
Friendly, courteous staff. Speedy service.
Friendly, courteous staff. Speedy service.
MORE
Jeffrey S
It's my neighborhood oil change place. I have been using it for years and the staff know me and my vehicle.
It's my neighborhood oil change place. I have been using it for years and the staff know me and my vehicle.
MORE
Mike L.
The staff were all great! Very professional. Fast but thorough. Explained everything very well! Great experience!
The staff were all great! Very professional. Fast but thorough. Explained everything very well! Great experience!
MORE
Mike S.
The crew is very courteous and helpful. They were wearing safety glasses and protective gloves and wiped down the hood when com ...
The crew is very courteous and helpful. They were wearing safety glasses and protective gloves and wiped down the hood when completed. I am in the auto business and tend to make comparisons - Valvoline is consistently professional.
MORE
jons
Guys were all friendly. It's always a quick oil change and I never need an appointment. I hate making appointments so this is re ...
Guys were all friendly. It's always a quick oil change and I never need an appointment. I hate making appointments so this is really convenient.
MORE
Neil L
Courteous efficient service!
Courteous efficient service!
MORE
Anonymous
Tony and his staff in Chanhassen are very knowledgeable and professional. They make advice on services as needed, but don't pres ...
Tony and his staff in Chanhassen are very knowledgeable and professional. They make advice on services as needed, but don't pressure or up-sell, which I appreciate.
MORE
Matt
Very friendly and professional staff.
Very friendly and professional staff.
MORE
TiffanyW
the team there remembers there clients and maintains excellent relationships. my entire family goes there and they know every pe ...
the team there remembers there clients and maintains excellent relationships. my entire family goes there and they know every person! I appreciate this type of "old fashion" personal touch!
MORE
Dan r
I didn't have to wait at all and the staff were fast and friendly . They even directed me to a place to a slow leaking tire whic ...
I didn't have to wait at all and the staff were fast and friendly . They even directed me to a place to a slow leaking tire which got it fixed quickly . The staff made the appropriate recommendations for my car . Great experience !
MORE
KB1121
respectful staff - liked the overall diagnostic printout they provided - weren't too pushy (though did try to upsell, as part of ...
respectful staff - liked the overall diagnostic printout they provided - weren't too pushy (though did try to upsell, as part of their job)
MORE
LMA
I had to wait about 20 minutes outside. The staff greeted me and let me know right as o pulled up, but it was still a long wait ...
I had to wait about 20 minutes outside. The staff greeted me and let me know right as o pulled up, but it was still a long wait for an oil change.
MORE
gm
I was there to replace a broken wiper blade I had just bought on my last visit in December and had to wait a lot for just that.
I was there to replace a broken wiper blade I had just bought on my last visit in December and had to wait a lot for just that.
MORE
Patrick L
One car in front me I had a 45 minute wait to get service.
One car in front me I had a 45 minute wait to get service.
MORE
Keetkiwi
The staff were friendly and new what they were doing
The staff were friendly and new what they were doing
MORE
Little Timmy R
Their friendliness and courtesy . Showed me my air filter and I could see how dirty it was. Noticed the streaks on my windshie ...
Their friendliness and courtesy . Showed me my air filter and I could see how dirty it was. Noticed the streaks on my windshield and suggested new wipers which I took. Great people.
MORE
Derek
The guys are friendly, take ownership of the situation, don't pressure me into additional services, and do quality work.
The guys are friendly, take ownership of the situation, don't pressure me into additional services, and do quality work.
MORE
Tom S
Your crew at this location is terrific - courteous, knowledgeable, SAFE, efficient. You should be proud of ghem
Your crew at this location is terrific - courteous, knowledgeable, SAFE, efficient. You should be proud of ghem
MORE
Markreps
I am a regular customer
I am a regular customer
MORE
Synthetic too spendy
Synthetic oil change to spendy.
Synthetic oil change to spendy.
MORE
Jodee143
Kind and courteous.Tony seems to be at this Valvoline every time I need an oil change.I'm glad you have reliable staff that stic ...
Kind and courteous.Tony seems to be at this Valvoline every time I need an oil change.I'm glad you have reliable staff that stick around.
MORE
Anonymous
I was just satisfied, highly is pretty top notch
I was just satisfied, highly is pretty top notch
MORE
Minivan Bill
Great job, fast and convenient for me.
Great job, fast and convenient for me.
MORE
Kim S.
I have been going to this Valvoline for a few years. The technicians are always very friendly, get the job done as soon as they ...
I have been going to this Valvoline for a few years. The technicians are always very friendly, get the job done as soon as they can, and let me know of any repairs they notice. The place is great!! Never a problem
MORE
mustangpony
Just the wait and the price compared to other places for 1/2 the price.
Just the wait and the price compared to other places for 1/2 the price.
MORE
Aloe planter
Value is most important to me, I like valvoline store managers are frequently willing to give curtousy discounts and this time t ...
Value is most important to me, I like valvoline store managers are frequently willing to give curtousy discounts and this time they did not
MORE
Mark
I have always had great service
I have always had great service
MORE
abbylynn
Everyone there was knowledgeable and brought things to my attention that needed fixing without pressuring me to get it done that ...
Everyone there was knowledgeable and brought things to my attention that needed fixing without pressuring me to get it done that day on the spot. They explained what they were doing and were quick to finish. Thank you, chanhassen team!
MORE
PatB
I have been going to this Valvoline location for several years now. The service was excellent. I had a problem a few visits ag ...
I have been going to this Valvoline location for several years now. The service was excellent. I had a problem a few visits ago and had to get customer service involved to take care of the problem.The problem was taken care of, but since that episode, things have been very different. I went in for a top off yesterday, and I feel I was just being tolerated. I am use to them checking all my of fluids, checking my tire pressure and then telling me the outcome. Just a few of my fluids were checked and then they were done. I had to ask the status of my top off. I did not feel very welcomed. I think it is time for me to find a new location.
MORE
latecustomer
Friendly and professional staff. I like getting things done quick and dirty.
Friendly and professional staff. I like getting things done quick and dirty.
MORE
Wek
Was quoted a price $59.95 less $5.00 with discount that I agreed to have the boxes serviced, and charged $57.00 extra for labor ...
Was quoted a price $59.95 less $5.00 with discount that I agreed to have the boxes serviced, and charged $57.00 extra for labor charge. If informed of the labor charge, I would not have had it done. When you agree to $59.95 less $5.00, it's a verbal contract. Charging labor was not agreed to, and excessive.
MORE
Jzetting
Super friendly staff and no pressure to add more?.
Super friendly staff and no pressure to add more?.
MORE
CarlyM
This is my third time visiting the valvoline in Chanhassen MN. I have worked with a few different staff members but have been hi ...
This is my third time visiting the valvoline in Chanhassen MN. I have worked with a few different staff members but have been highly impressed with the knowledge and kindness shown by everyone.
MORE
clubchamp2013
good value
good value
MORE
Natalie914
The customer service was great!
The customer service was great!
MORE
Don L
I've been getting my oil changed at this location for many years. They always do a great job.
I've been getting my oil changed at this location for many years. They always do a great job.
MORE
Briana C
Unfortunately there were only 2 employees on. The wait was long.
Unfortunately there were only 2 employees on. The wait was long.
MORE
Ralph
They were understaffed, and while they did change the oil and filter quickly, they did not check everything else, such as the tr ...
They were understaffed, and while they did change the oil and filter quickly, they did not check everything else, such as the transmission fluid or the wiper fluid.
MORE
Todd M
Staff was focused on changing headlight on another car the entire time I was in there. My oil change was completed but I had to ...
Staff was focused on changing headlight on another car the entire time I was in there. My oil change was completed but I had to wait an additional 10 minutes before they checked me out and I was able to leave.
MORE
Anonymous
Rude! I've been using this service center for a couple of years. I was in shock at the behavior and attitude.
Rude! I've been using this service center for a couple of years. I was in shock at the behavior and attitude.
MORE
Lokent
The price was higher than expected. No record of sending coupons thru email, and i was unable to find my original email.
The price was higher than expected. No record of sending coupons thru email, and i was unable to find my original email.
MORE
Kd
Never checked air filter, left oil smears on door and hood.
Never checked air filter, left oil smears on door and hood.
MORE
Nick
Value for a convential oil change. Cost too high.
Value for a convential oil change. Cost too high.
MORE
Leeman
Prompt service and friendly techs
Prompt service and friendly techs
MORE
Mr unhappy customer
Managers were the only people "allowed" to speak with the customers. The main speaker to me (asst manager) mumbled, faced the co ...
Managers were the only people "allowed" to speak with the customers. The main speaker to me (asst manager) mumbled, faced the computer screen rather than me when speaking and did not communicate any of the services provided & most importantly did not say "thank you for coming" and left the unspeaking "blue shirts" to direct us out of the bay. I will not return to this location, I will either use a different Valvoline location or seek out another provider. Very unfriendly experience- different than my previous experiences at this location.
MORE
Susan R.
I felt scolded for going over my 3000 miles, when in actuality, the last time I was there, the crew did not update my mileage co ...
I felt scolded for going over my 3000 miles, when in actuality, the last time I was there, the crew did not update my mileage correctly resulting in it appearing that I had gone 6000+ miles between oil changes. I also was repeatedly pressured to buy an air filter that was overpriced.
MORE
Anonymous
The people working there are very knowledgeable and professional. I have been going there for at least 10 years and have never ...
The people working there are very knowledgeable and professional. I have been going there for at least 10 years and have never had any problems.
MORE
rw
price high
price high
MORE
Ldooms
I have been a repeat customer and have received discount cards and emails but, for some reason did not have them with me. When ...
I have been a repeat customer and have received discount cards and emails but, for some reason did not have them with me. When I asked if they could honor the fact that I had received several offers, they simply told me no, not without the card or a code. That made me quite angry... I am a man who does business on a hand shake and when a repeat customer comes to me I treat them with respect and courtesy and would bend over to make sure they were satisfied. This was not my experience at all. As a matter of fact, I felt as though I was distrusted and lying about the fact that I received discount offers but did not have one with me. In the end I did get a discount but, it was not without feeling very uncomfortable.Sincerely
MORE
Rjhill50
They let me know what needed to be checked and hie long I would have to wait before entering.
They let me know what needed to be checked and hie long I would have to wait before entering.
MORE
tim e
On invoice it said checked brake fluid and tranny fluid and they did not.
On invoice it said checked brake fluid and tranny fluid and they did not.
MORE
Tina R
The technicians were very knowledgeable about the oil filter for my 2010 Dodge Nitro, the recall that was active on a shipment o ...
The technicians were very knowledgeable about the oil filter for my 2010 Dodge Nitro, the recall that was active on a shipment of filters, and that the filters they had in stock were the replacements to the problem ones. They were very up front in their explanation of how old my battery was, and that they could replace it right then for me. The tech that typed up my order even prompted me for a coupon code, which I was able to bring up on my smart phone and saved me $15! That was something that I really appreciated and made me feel like I would probably return to that location next time, even though it is farther from my home than the other location that I have always gone to in the past. They were all very upbeat and positive with each other, smiling and friendly even though the store was very busy with multiple cars waiting in line outdoors. They could definitely teach some of the other locations how to serve their customers. Thank you for a great experience!
MORE
Jazzy74
This is not the first time I've been to the my local Valvoline shop, and my experience there has always been present. Keep up th ...
This is not the first time I've been to the my local Valvoline shop, and my experience there has always been present. Keep up the good work! You
MORE
DR
They were friendly , knowledgeable , quick . No issues . Was a little busy since it was a holiday , but That was expected .
They were friendly , knowledgeable , quick . No issues . Was a little busy since it was a holiday , but That was expected .
MORE
catherine
The guys were curious, friendly, helpful. I'd be back.
The guys were curious, friendly, helpful. I'd be back.
MORE
dls
Over cost of oil change was high. Most places offer synthetic blend oil change and tire rotation for around $40.
Over cost of oil change was high. Most places offer synthetic blend oil change and tire rotation for around $40.
MORE
Cece
Very expensive
Very expensive
MORE
Ttsinmn
Tony is always great at this location. He is almost always the one who helps me and he remembers me. I like his friendliness a ...
Tony is always great at this location. He is almost always the one who helps me and he remembers me. I like his friendliness and he is always very professional and helpful.
MORE
Bigfootisreal21
I think the price of the oil change is a little high. I mean I get that it is a quick service and that you don't need an appoin ...
I think the price of the oil change is a little high. I mean I get that it is a quick service and that you don't need an appointment but 43 dollars compared to other places, like NTB and Midas who offer 19.99 oil changes is a little ridiculous.
MORE
Ruth W.
Hardly any wait and staff know there stuff and can always answer my questions. Plus they make the visit enjoyable. Have have b ...
Hardly any wait and staff know there stuff and can always answer my questions. Plus they make the visit enjoyable. Have have been going there for 10 years or so and have always been treated professionally.
MORE
JW
All business, no pitches...
All business, no pitches...
MORE
Mark H
The staff was knowledge, personable and efficient
The staff was knowledge, personable and efficient
MORE
jodi143
battery change done swiftly
battery change done swiftly
MORE
Carrie S
I always go to the Chanhassen location and the entire staff - from the manager down to the technicians / mechanics are always so ...
I always go to the Chanhassen location and the entire staff - from the manager down to the technicians / mechanics are always so friendly. Even when there is a wait (and why wouldn't there be when the team is so great) I will wait or come back because I want them to work on my car.
MORE
SNL
Customer service was great. All staff were nice and welcoming from the start. They were helpful and I get nervous going to get m ...
Customer service was great. All staff were nice and welcoming from the start. They were helpful and I get nervous going to get my oil changed but they made it easy and quick!
MORE
Erin
Friendly staff, overall pleasant experience.
Friendly staff, overall pleasant experience.
MORE
JP
I asked if they checked the air in my tires and they said that they did. I did not see them do this and I do not think that the ...
I asked if they checked the air in my tires and they said that they did. I did not see them do this and I do not think that they did. I checked the air in my tires later and one of them was low.
MORE
Sonny
Service was good
Service was good
MORE
Rick
Fast, friendly and efficient.
Fast, friendly and efficient.
MORE
Anonymous
competent/friendly/personal greeting
competent/friendly/personal greeting
MORE
Debbie Y
The man managing the oil change was knowledgeable and personable
The man managing the oil change was knowledgeable and personable
MORE
tara
The service at Valvoline in Chanhassen is great! Everyone is really friendly too!
The service at Valvoline in Chanhassen is great! Everyone is really friendly too!
MORE
Kevin D
Fast, thorough, and courteous service
Fast, thorough, and courteous service
MORE
RickJ
Prompt attention and knowledge of what I had previously had done at the location leading to quicker time to completion.
Prompt attention and knowledge of what I had previously had done at the location leading to quicker time to completion.
MORE
GJZ
The wait was long. If we hadn't had a 15 percent off coupon, we would have left.
The wait was long. If we hadn't had a 15 percent off coupon, we would have left.
MORE
Josh
Quick, friendly, explanitory
Quick, friendly, explanitory
MORE
AVM
Staff is terrific, they remember you, know what they are doing and work quickly.
Staff is terrific, they remember you, know what they are doing and work quickly.
MORE
ceat
Everyone was nice and friendly, no high pressure sales, and very fast service
Everyone was nice and friendly, no high pressure sales, and very fast service
MORE
MikeS
Stopped for a top off and air in tires. Very efficient.
Stopped for a top off and air in tires. Very efficient.
MORE
NancyF
Very quick on this busy day (11/23/16). I returned an hour later since they had 4 cars waiting outside and was happy to find I ...
Very quick on this busy day (11/23/16). I returned an hour later since they had 4 cars waiting outside and was happy to find I could enter quickly.
MORE
Frank Mahovlich
Always get good, fast service here.
Always get good, fast service here.
MORE
Grk
Staff was quick to provide the service I requested.
Staff was quick to provide the service I requested.
MORE
Champ
Assistant manager was awesome. very helpful.
Assistant manager was awesome. very helpful.
MORE
DavidV.
Staff was courteous, professional, honest. I was very impressed with the service.
Staff was courteous, professional, honest. I was very impressed with the service.
MORE
Jeremiah S
My wife uses this location regularly and has been bragging to me how good it is. They came highly recommended from her. As for m ...
My wife uses this location regularly and has been bragging to me how good it is. They came highly recommended from her. As for me, the reason I was highly satisfied was because they did everything she said they would. They kept me very informed on what they were doing every step. They made sure I understood. The guys were very friendly, and fun. They didnt/don't know that I've worked on cars my whole life. I knew everything they were doing and why before they told me. My only criticism is I had to ask them to check air cleaner. My wife had told me they did that automatically. I don't know the procedure on this but all is good. When I did ask he apologized for not checking it and immediately checked it and found it needing to be replaced. Overall this is a very good shop. It is out of the way for me to use regularly for oil changes but when I'm in the area and need one this will be the place I go.
MORE
Keetkiwi
They told me everything that needed to be d
They told me everything that needed to be d
MORE
NR
Professional staff and friendly
Professional staff and friendly
MORE
David V.
Friendly honest and knowledgeable technicians is the reason for my high marks in my last 2 visits.
Friendly honest and knowledgeable technicians is the reason for my high marks in my last 2 visits.
MORE
Aislinn L
Workers were friendly and attentive.
Workers were friendly and attentive.
MORE
MikeS
The whole process is thorough and reliable.
The whole process is thorough and reliable.
MORE
Mario
Good service!
Good service!
MORE
Carla G
The staff was very welcoming & very efficient
The staff was very welcoming & very efficient
MORE
Jane K
They are always very courteous and did exactly what I need.
They are always very courteous and did exactly what I need.
MORE
Dave H.
Tony and the staff at the Chanhassen VIOC are outstanding!
Tony and the staff at the Chanhassen VIOC are outstanding!
MORE
jake a
very friendly and quick and knowledgeable
very friendly and quick and knowledgeable
MORE
Lanaya L.
Everyone is always very friendly and nice! They let you know what they are doing and ask if everything is working alright.
Everyone is always very friendly and nice! They let you know what they are doing and ask if everything is working alright.
MORE
Julian
The people that work there are excellent at what they do
The people that work there are excellent at what they do
MORE
Tarra L
Didn't turn off my maintenance light.
Didn't turn off my maintenance light.
MORE
RickinMN
While the staff didn't come out soon after my arrival, they did come out after 5 to 10 minutes and explained they were having di ...
While the staff didn't come out soon after my arrival, they did come out after 5 to 10 minutes and explained they were having difficulty with the vehicle in the bay and gave an accurate estimate on when my service would begin. Terrific and very friendly staff. Not sure if I'll return to that shop as it's not in the area I live.Otherwise I would.
MORE
Mark A.
The lower attendant didnt grease all the fittings.I had to show him where they were.
The lower attendant didnt grease all the fittings.I had to show him where they were.
MORE
Kirstin D.
Customer service here is always great! Remembered me, asked about my life.. impressive!
Customer service here is always great! Remembered me, asked about my life.. impressive!
MORE
Valentia A.
The people that were working the day I was there were very friendly and helpful, more so than usual.
The people that were working the day I was there were very friendly and helpful, more so than usual.
MORE
GaylonR
I have gone to this Valvoline location for many years and they do a great job and are always very friendly and welcoming. I enj ...
I have gone to this Valvoline location for many years and they do a great job and are always very friendly and welcoming. I enjoy going there.
MORE
Mike S.
Tony was great - I have been in the car business for 43 years and will go out of my way to share the positive experience I had o ...
Tony was great - I have been in the car business for 43 years and will go out of my way to share the positive experience I had on Saturday.
MORE
Anonymous
I like that they are honest and don't pressure me into buying things. Previous experience has me jaded since every single time ...
I like that they are honest and don't pressure me into buying things. Previous experience has me jaded since every single time I got an oil change, they said my filter was bad. Super annoying when they try and take advantage of the fact that I am female. Glad this location never does that!
MORE
Anonymous
No waiting, good communication, fast service.
No waiting, good communication, fast service.
MORE
Bill A
My truck requires synthetic oil only and you don't carry a 5000 mile oil.
My truck requires synthetic oil only and you don't carry a 5000 mile oil.
MORE
Waconia4
Quick service
Quick service
MORE
Chuck A.
Good service. Not hassled.
Good service. Not hassled.
MORE
TCH
I paid lots of money for the high price oil and i did not know it
I paid lots of money for the high price oil and i did not know it
MORE
Anonymous
I really liked the people I dealt with.
I really liked the people I dealt with.
MORE
Adam S
The wait was 35 min. The staff was doing other service work and the staff was good, just couldn't get in, but couldn't leave aft ...
The wait was 35 min. The staff was doing other service work and the staff was good, just couldn't get in, but couldn't leave after I found how long it was going to be.
MORE
Renee
It was fast and the price was ok. The employees seemed to rather talk to each other than to engage in customer service.
It was fast and the price was ok. The employees seemed to rather talk to each other than to engage in customer service.
MORE
Reilly
Employees are always friendly & professional!
Employees are always friendly & professional!
MORE
Hello
The employees
The employees
MORE
Ss
I have been bring my Lexus GX there forever. Now at 180,000 miles they know me and my car. Excellent consistent crew.
I have been bring my Lexus GX there forever. Now at 180,000 miles they know me and my car. Excellent consistent crew.
MORE
JIM A
QUICK AND PROFESSIONAL. THEY ANSWERED MY TECHNICAL QUESTIONS.
QUICK AND PROFESSIONAL. THEY ANSWERED MY TECHNICAL QUESTIONS.
MORE
Cast Iron Kid
Great crew, great store, always friendly and positive. Last time I came in they mention that there was leaking near the water p ...
Great crew, great store, always friendly and positive. Last time I came in they mention that there was leaking near the water pump, I took to truck into my mechanic. My mechanic confirmed the water pump was bad and told me if I had tried to drive the truck another day, I would have been broken down somewhere on the road and more damage was possible. Thanks for the heads up.
MORE
Joe D
I wanted to go to lunch during oil change and did
I wanted to go to lunch during oil change and did
MORE
Cindy M
i liked that while waiting they checked my light (front and back), brake lights and put air pressure in my car while waiting to ...
i liked that while waiting they checked my light (front and back), brake lights and put air pressure in my car while waiting to get in the stall. I had my dog with me so I was able to stay in the car. The stall was very clean and organized and all the staff was very nice and friendly....easy to talk with.
MORE
Arby
Oil change was not completed in the advertised 15 minutes. More like at least 30 minutes. Was given choice of oil, but no explan ...
Oil change was not completed in the advertised 15 minutes. More like at least 30 minutes. Was given choice of oil, but no explanation as to why I might choose one over the other. The lower-priced oil I chose did not have a Valvoline name - I didn't like that. Was not told when to return (date or mileage), but was given a sticker with the info. Nice to have tire pressures checked and adjusted and fluids topped off. Air filter also needed to be replaced. I'm not sure I would go back without good coupon to reduce retail price.
MORE
JulieS
I arrived first thing in the morning so there was not a wait which was great. The staff was friendly, fast and personable.
I arrived first thing in the morning so there was not a wait which was great. The staff was friendly, fast and personable.
MORE
Dave M
No waiting, very friendly staff.
No waiting, very friendly staff.
MORE
KateB
In the past I have had "average" valvoline visits, and have often taken my car elsewhere. I decided to buy a groupon and was so ...
In the past I have had "average" valvoline visits, and have often taken my car elsewhere. I decided to buy a groupon and was so pleasantly surprised today. Carly was so helpful, friendly and very sweet to my son. She is a fantastic addition to the Chanhassen Valvoline!
MORE
Andy W.
Been going to this location for a few years now, they know me byName, and it's all in the computer and goes very well
Been going to this location for a few years now, they know me byName, and it's all in the computer and goes very well
MORE
Joanne
Tony was pleasant, personable, friendly, knowledgable, and clearly enjoys his job
Tony was pleasant, personable, friendly, knowledgable, and clearly enjoys his job
MORE
Diane B
It was easy and they didn't pressure me or tell me all the things that were wrong with my car
It was easy and they didn't pressure me or tell me all the things that were wrong with my car
MORE
Ty S
Ive been getting my regular oil changed there for many yearsDependable knowledgable service at a fair price I get other maintanc ...
Ive been getting my regular oil changed there for many yearsDependable knowledgable service at a fair price I get other maintance services completed there too I appreciate the efficient competent work they do
MORE
Bob -13
Three workers were waiting for one worker down below to do all the work. One guy was on his phone checking sports scores, and th ...
Three workers were waiting for one worker down below to do all the work. One guy was on his phone checking sports scores, and the other finally tried to help the backlog of cars in line. From the time I pulled into the lot, to the time I finished was 45- 50 Minutes, and I was the second car in line when I pulled in. I have been going to this location for years, but I need to rethink my options.
MORE
Solveig T
I have been bringing my vehicles to the Chan location for many years. I'm always pleased. I'm happy to see that Tony is back a ...
I have been bringing my vehicles to the Chan location for many years. I'm always pleased. I'm happy to see that Tony is back at this location. He always remembers me and has good information. I feel like I'm in good hands with Tony. The other employees are good and curtious but I don't know them after years of going there like i do Tony. I'm so glad he's back!
MORE
timmy
They know me and give me the best service
They know me and give me the best service
MORE
Tarra L
Because the they are nice a friendly and the manager knows me a little from coming in and knows to get me in and out.
Because the they are nice a friendly and the manager knows me a little from coming in and knows to get me in and out.
MORE
Rabbit1963
The crew was exceptional in providing the synthetic oil change service. The supervisor was rather unfriendly.
The crew was exceptional in providing the synthetic oil change service. The supervisor was rather unfriendly.
MORE
Cheryl H
Very thorough & efficient service th at does not require an appointment.
Very thorough & efficient service th at does not require an appointment.
MORE
dallas j
I have been going to this store for a while, and it was always new people working there every time. The last three times I have ...
I have been going to this store for a while, and it was always new people working there every time. The last three times I have been there, it's been the same guy and he is great.
MORE
Allan O
for 4.3 qt of oil, a filter and labor $59.99 is getting high priced I am to the point of needing to shop for better pricing or g ...
for 4.3 qt of oil, a filter and labor $59.99 is getting high priced I am to the point of needing to shop for better pricing or going back to dong oil changes myself again.
MORE
Kathym
Good customer service despite the need to sit quite awhile due to car line up. They started some of the work outside of the ba ...
Good customer service despite the need to sit quite awhile due to car line up. They started some of the work outside of the bay and kept me apprised of status and process, but wasn't the 20 minutes I was hoping for.
MORE
DontUseValvoline
They never checked the "other fluids" although the 3 guys standing around said they did. I had to ask.They didn't have Nitrogen ...
They never checked the "other fluids" although the 3 guys standing around said they did. I had to ask.They didn't have Nitrogen at the time I needed to fill tires. When I left, all 4 tires had different air pressure readings, from 38--34. Overall, nobody gave a sh*t about any of the work they were doing. And they had to switch out each side of the air pressure hose because they didn't know if it was working or not. Honestly, an absolute disaster of an experience.
MORE
Tim Mullen
Prices are higher than expected even with a coupon
Prices are higher than expected even with a coupon
MORE
Kitty R.
They were very friendly and the service was fast.
They were very friendly and the service was fast.
MORE
Juls
Quick, friendly, knowledgeable, recommended services but not pushy. Explained why other services/products may be of benefit.
Quick, friendly, knowledgeable, recommended services but not pushy. Explained why other services/products may be of benefit.
MORE
dkzonrwb58
QUick service, knowledgable team
QUick service, knowledgable team
MORE
BarbaraR
Both cars in the bays were having lengthy services which resulted in a much longer wait than usual.
Both cars in the bays were having lengthy services which resulted in a much longer wait than usual.
MORE
Pammy k
Great customer service and they love what they do! Love working with this team!
Great customer service and they love what they do! Love working with this team!
MORE
Kent P
Fast and a relatively good value
Fast and a relatively good value
MORE
GRICKER65
I have been a regular customer and am treated that way. We are relocating to a new city but plan to continue to use Valvoline s ...
I have been a regular customer and am treated that way. We are relocating to a new city but plan to continue to use Valvoline service there.
MORE
mary
Terrence is a great guy love coming to see him and his crew
Terrence is a great guy love coming to see him and his crew
MORE
Scott O.
The staff are courteous and friendly, prompt, and attentive.
The staff are courteous and friendly, prompt, and attentive.
MORE
AntonR
Professional and fast service. Great attention to details.
Professional and fast service. Great attention to details.
MORE
John G
Had to wait over 40 minutes
Had to wait over 40 minutes
MORE
Sailor Mom
Price is just way too high $92 for synthetic oil change on Yukon XL before coupon- is that right? Should have went to dealer for ...
Price is just way too high $92 for synthetic oil change on Yukon XL before coupon- is that right? Should have went to dealer for $39.99 synthetic with coupon!
MORE
Anonymous
overall great job for the chanhassen team. The only thing they forget is resetting the oil monitor when the service is complete ...
overall great job for the chanhassen team. The only thing they forget is resetting the oil monitor when the service is complete.
MORE
Donna H
I did not have to wait in line and the service person was very courteous.
I did not have to wait in line and the service person was very courteous.
MORE
Chuck E
Quick and efficient oil change with a fair price
Quick and efficient oil change with a fair price
MORE
kristield
The staff is always very friendly and helpful.
The staff is always very friendly and helpful.
MORE
Travelnrick
The oil change met my expectations as far as price, time and quality.
The oil change met my expectations as far as price, time and quality.
MORE