RECENT REVIEWS
Will79
9/18/2026
1.0 out of 5.0
I wish I could give them zero stars after the service I received recently. I went in for an oil leak and they charged me $194 for it to be fixed. The leak continued. I ended up taking it to the dealership where they fixed it and it hasn’t leaked since then, and it costed $200.
The dealership mentioned I could go back to Valvoline to request a refund since I had to pay for two oil changes. Valvoline pointed me to filing a claim for the refund. After weeks of no response I called and found out my claim was denied through the store manager’s decision. The store manager said they didn’t have the tools to fix it. My question is why did Valvoline went ahead and worked on my car and charged me if she claimed “they didn’t have the tools” to fix it?
I have the docs of both garages stating the problem. If not resolved, I will end up filing this through small claims court.
Valvoline Instant Oil Change
Thank you for reaching out, Will. We are sorry to hear this was your experience. We have shared your feedback with our management team for review. If you have any additional questions, please contact our Customer Care team at 800-327-8242.
Greg K.
9/16/2026
5.0 out of 5.0
Always great service, Cole and his crew are good people!.
Valvoline Instant Oil Change
Appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Cottage Grove. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!
George R.
9/13/2026
3.0 out of 5.0
I didn't get my receipt and I didn't get my window sticker.
Valvoline Instant Oil Change
Thank you for sharing your feedback. We're sorry to hear your visit did not meet your expectations. Providing great customer service is important to us, and we appreciate the opportunity to learn more about your experience. If you'd like to share further, please email your VIN# and a good phone number where you can be reached at to CCsocial@valvoline.com, and our team will be happy to review your concerns.
