RECENT REVIEWS
2006 C.
9/20/2026
3.0 out of 5.0
They didn't have any 5W 30 conventional oil so they had to use synthetic oil. One of their two computer screens was down. Employees were friendly.
Shiloh B.
9/14/2026
2.0 out of 5.0
There were three employees in the service bay when I pulled up. The female employee was dressed inappropriately and kept going outside to smoke while customers were waiting. She had her uniform shirt unbuttoned and hanging off her shoulders to show as much of her white tank top, black bra, and skin as possible. They didn't perform any of the fluid, tire or light checks. She didn't even ask me what I wanted when I checked in. I believe part of the cost of the service is for those routine checks. She marked in the computer that they were completed, but they weren't.
Valvoline Instant Oil Change
Thank you for taking the time to share your feedback. We're sorry to hear your visit didn't meet your expectations. We understand your concerns regarding the 18-point maintenance check, and we're sorry if it did not feel as thorough or complete as you expected. Your feedback is important to us, and we'll be sure to share it with our management team as we continue working to improve our service. If you’d like to share further, email your VIN# and a good phone number for you to be reached at to CCsocial@valvoline.com.
2023 H.
9/11/2026
4.0 out of 5.0
Got in quickly and ot quickly. Service seemed adequate. The Valvoline staff in Eagan are better communicators but the Fridley location is adequate.
Valvoline Instant Oil Change
We appreciate the rating! Thanks for choosing our Valvoline Instant Oil Change store on 5701 University Ave Ne for your oil change and vehicle maintenance. We hope your next visit runs even smoother.
