RECENT REVIEWS
Ryan B.
9/30/2026
2.0 out of 5.0
Line moved so slow. Over an hour to move four vehicles. They said they had trouble with a headlight or something. Also didn’t check my tire pressure. They said they were currently going to a remodel or something and it wasn’t available. But they didn’t mind charging me full price for less than full service that was slow.
Valvoline Instant Oil Change
Hi Ryan, we're sorry to hear about your recent experience at our Highway 55 location. We strive to provide top-notch service, and it's disappointing to learn that we missed the mark. Email your VIN to CCsocial@valvoline.com so we can address your concerns directly.
William C.
9/25/2026
5.0 out of 5.0
A broken brake light was replaced for FREE, because of a minor delay. I was happy to pay for it, but was told not to. Excellent service!!
Valvoline Instant Oil Change
Thanks for the 5 stars! We're glad you trusted our store on 8950 Highway 55 with your oil change service. Your review keeps our engines—and yours—running smoothly.
Zahra i.
9/23/2026
1.0 out of 5.0
If I could give zero stars I would . I had one of the worst experiences of my life at Valvoline in Golden Valley. I went in for a routine oil change on my Toyota Highlander and left believing everything had been done correctly. While driving home on the freeway, my vehicle suddenly began making an extremely loud noise and would not accelerate. I had to pull over and shut the car off. It was terrifying, and I can’t stop thinking about what could have happened if my three children had been in the car with me.
When I brought the vehicle back, I was finally told that their employee had put the wrong oil in my vehicle. I was furious that I had not been informed before leaving the shop. They corrected the oil, but after what happened, I understandably wanted documentation. I asked multiple times for a copy of the incident report and was ignored.
When I finally spoke with the manager, Ace i wanted the incident report emailed to me in case my car did this again something I could have for the record, instead of listening to my concerns, he repeatedly interrupted me and said, “Did we not fix the issue? What more do you want?” When I told him I would be leaving an online review to share my experience, he responded, “Go ahead and write your little review to shit talk our workers.”
I was completely taken aback. I wasn’t looking for an argument—I wanted accountability and to make sure other customers knew what happened to me.
Mistakes can happen, but when a mistake puts someone’s safety at risk, customers deserve honesty, accountability, and respect. I will never return to this location, and based on my experience, I cannot recommend it to anyone. Please be careful about trusting this location with your vehicle.
