Valvoline Instant Oil Change

They are not honest about them work

BEWARE! Go ahead and bring your car to this location if you want your car completely neglected and mishandled! Almost immediately after getting an oil change my car began to leak oil. (I am a first time car owner and don't know anything about cars) Fast forward a couple of months I just let it go on because it was winter and Google told me this might be an expensive fix, something I cannot afford. Fast forward ,another month or so I finally took it to REAL mechanics and they revealed that Valvoline neglected to tighten my gasket properly, thus causing all the oil to leak out. Furthermore, upon the inspection they saw that Valvoline put the filter back on my car SO loose that it was barely hanging. Mind you, they (Valvoline)took off my filter to show it to me and inquire if I wanted to replace it.. at that time I did not feel the need to replace it. I wish I could show you the horrific job they did regarding this. As a matter of fact let me get in touch with the mechanic who found it and come back to show you! I have never encountered such complete disregard for someones vehicle. I will NEVER return to Valvoline. Folks, if you're at this location, RUN! and book an appointment with CarX in Robbinsdale. Get honest and careful work done. The only reason I came to this place was because I was in a rush, BIG MISTAKE. They're sloppy, careless rookies.End of the day, I'm just grateful it didn't turn into irreversible damage.. But lesson well learned!!!

I was impress with the young man's approach. He was very knowledgeable and confident.