RECENT REVIEWS
2018 T.
10/13/2026
5.0 out of 5.0
I like this place. All are professionals and do their job right
Valvoline Instant Oil Change
Thanks for sharing the love! Our team at our store on 3370 55th St Nw appreciates the opportunity to help with your oil change and vehicle maintenance.
2011 T.
10/8/2026
4.0 out of 5.0
Always met with courteous employees and fast service. One thing I like is, I can usually find a coupon in my Valvoline app to save a few bucks. Fair value with no high-pressure sales tactics to buy anything I don't want.
Valvoline Instant Oil Change
Thanks for the great rating! We're glad your Valvoline Instant Oil Change visit in Rochester was positive. We'll keep working to earn that extra star with even faster oil change service next time!
Madeline K.
10/7/2026
1.0 out of 5.0
I’ve been to this location and honestly felt uncomfortable with the way the current manager interacted with some of the employees. He came across as snarky and condescending, and like he was constantly hovering over them. I don’t think he knew I could hear him speaking. It just felt tense and awkward. The employees themselves were helpful, but the management style definitely stood out in a negative way. I’ve been to this location a lot myself, and with others, and the past managers have always been nice and helpful, but I don’t know if this guy was having a bad day or if he always acts like that, but I feel bad for the workers.
Valvoline Instant Oil Change
Hi Madeline, thank you for sharing your experience with us. We're sorry to hear about your discomfort with the management style you observed. We'll be forwarding this to the upper management team of the location to be reviewed and addressed. If you have further questions or concerns, please feel free to email your VIN to CCsocial@valvoline.com, and we'll be happy to help.
