RECENT REVIEWS
Louis A.
11/7/2026
2.0 out of 5.0
The Manager and his team need to have a set procedures and use them, for checking all maintenance items. Before they closed the hood, I asked if they checked the engine air filter and several other items. The manager then decided to mark maintenance items "Checked-OK" on my receipt, without checking for sure with his team member. Maintenance check for vehicles 12V Battery was NOT done and was marked "NA-Inaccessible" (dispite at my Jan.14, 2026 service I was told to watch the battery as it may need a new replacement soon and it was marked "checked-OK" on the January 14,2026 receipt). The tech member closed the hood and after asking the manager again he was told to show me the clean/white engine air filter. Customer Service should still remain a future expectation, if the Manager and tech team care about their job.
I have had several cars, for several years, serviced at this location but this service center has decreased in proper service and customer response to inquiries. I see no reason to suggest this service center to others and will not be a returning customer to Valvoline Instant Oil Change.
Valvoline Instant Oil Change
Hi Louis, thank you for sharing your detailed feedback. We're sorry to hear about your recent experience and the concerns you raised regarding the maintenance checks. Please reach out to us at ccsocial@valvoline.com and share your VIN so we can address this matter further. Your input is invaluable to us, and we hope to improve based on your insights.
Dean W.
11/5/2026
5.0 out of 5.0
Valvoline Instant Oil Change
Thank you for the 5 stars, Valvoline Instant Oil Change! We appreciate you visiting our Valvoline store on 4035 2nd Street South for your oil change and vehicle maintenance. Your support keeps us running smoothly.
Wayne H.
11/2/2026
1.0 out of 5.0
So I was overdue on an oil change and I was passing through on my way to work. I had my own oil and filter, it's the only brand I use in my truck. So after changing my oil they hit me with a $56.00 bill $37 was for part's which I brought myself. Valvoline is a total rip off, I don't recommend going to any of them, believe me I'll never go back.
Valvoline Instant Oil Change
Thanks for the 5 stars! We're proud to help drivers at our store on 4035 2nd Street South stay on top of oil changes and vehicle maintenance. It means a lot to our team.
