Welcome to the S. 1St St. Outlot A store! Matt Wenberg, Manager
186 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
| Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Greg B
Always friendly and knowledgeable staff. Very comfortable with returning in the future.
Always friendly and knowledgeable staff. Very comfortable with returning in the future.
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Kris j
I like them
I like them
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Sydney h
Keegan was very polite, and they finished it in less then 15 minutes!!
Keegan was very polite, and they finished it in less then 15 minutes!!
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Anty0702
Very fast and friendly service
Very fast and friendly service
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DS
They did a good job and fast.
They did a good job and fast.
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Jerry m
Done guickly and efficient they no what there doing except I didn't get my tires check for air. Or fluid checked like k washer f ...
Done guickly and efficient they no what there doing except I didn't get my tires check for air. Or fluid checked like k washer fluid kinda felt they were just rushing people threw
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SD Eric
Fast, friendly, professional service by well trained, likable people... every one of them.
Fast, friendly, professional service by well trained, likable people... every one of them.
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PAL
In and out in a reasonable amount of time with friendly and informed staff.
In and out in a reasonable amount of time with friendly and informed staff.
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Travis R
Great place to go there quick and fast and do it right
Great place to go there quick and fast and do it right
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Anonymous
Guys replaced my battery and changed oil fast and did a good job.
Guys replaced my battery and changed oil fast and did a good job.
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Jesica S
The staff were very friendly.I love that they show you the new oil once it has been changed. They check your lights, blinkers an ...
The staff were very friendly.I love that they show you the new oil once it has been changed. They check your lights, blinkers and tire pressures and fill them if need be.
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DRS
Good people been going there for years
Good people been going there for years
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DRS
Ben going there for many years
Ben going there for many years
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Insane Manz
Just make you feel like you are a friend
Just make you feel like you are a friend
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Doug B
As has always been the staff is very friendly and efficient.
As has always been the staff is very friendly and efficient.
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Bootz
It was more expensive than I expected it to be.
It was more expensive than I expected it to be.
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Frostybyte
Quick in and out. Performed requested job promptly
Quick in and out. Performed requested job promptly
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Anonymous
I did not know it was a franchise and therefore would not take my coupon.
I did not know it was a franchise and therefore would not take my coupon.
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CJ
The guy did not hear me when I made a request, but when I repeated it he did make things right. Most times I go there I do feel ...
The guy did not hear me when I made a request, but when I repeated it he did make things right. Most times I go there I do feel pressured into buying other things and I don't believe they check my tires everytime I go in there, and I don't feel they top off the fluids everytime I go in there. This particular time was not a bad experience.
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Anonymous
only place that I go to always have been happy with the service
only place that I go to always have been happy with the service
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Tak
I have the punch card and because I used a coupon I couldn’t get it punched . Also the coupon is for $7 but I can only get $5 of ...
I have the punch card and because I used a coupon I couldn’t get it punched . Also the coupon is for $7 but I can only get $5 off. A local car dealer will come pick up my car and bring it back for less than what I paid. I will be trying them next time
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Greg
Very fast, very friendly.
Very fast, very friendly.
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Dean
Good Fast Service
Good Fast Service
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Nick V
Everything was great with the exception of not topping off my washing fluid, do you even do that? Not a huge deal but if I spend ...
Everything was great with the exception of not topping off my washing fluid, do you even do that? Not a huge deal but if I spend $80 thats something I figured would have been done. Its also nice when your "oil change required" light gets reset, I usually remember to ask but it would be nice if they inquired for the consumer. Otherwise everything was great, nice guys in Willmar, MN.
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Katie v.
Great customer service, quick and efficient
Great customer service, quick and efficient
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Lynne H
Great service, quick, great team
Great service, quick, great team
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TG
I am used to good service at valvoline and being able get an oil top off for free. I was disappointed I now have to pay and it w ...
I am used to good service at valvoline and being able get an oil top off for free. I was disappointed I now have to pay and it was overpriced. Next time, I will do it myself.
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MJ
I felt a little pressured to buy extra and add additional services. There was no communication between the service techs as they ...
I felt a little pressured to buy extra and add additional services. There was no communication between the service techs as they were completing the checks, other Valvoline establishments they are calling out to each other as the checks are being done and then I know that they are being performed.
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Al K
Good service...great staff
Good service...great staff
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Kevin B
I have been going to Valvoline for about 3 years now, and never had a problem. The staff is always friendly and knowledgeable ab ...
I have been going to Valvoline for about 3 years now, and never had a problem. The staff is always friendly and knowledgeable about my vehicle. They never "pressure" me for an upgrade or something I do not need. I only have a small problem understanding them sometimes because they talk really fast, but they are kind enough to repeat a little slower when I ask them to. I would highly recommend Valvoline quick change, and will continue to go there for as long as they are there.
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Ben
I pulled in 15 minutes before their closing time and they had a bay open, they pulled me to service the truck and had me on my w ...
I pulled in 15 minutes before their closing time and they had a bay open, they pulled me to service the truck and had me on my way within about 10-15 minutes, just in time for them to shut down and enjoy the weekend. I was pretty satisfied.
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Brad
It’s always quick and simple. Never have to wait long
It’s always quick and simple. Never have to wait long
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Jes
In and out as expected
In and out as expected
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MarkM
Great attention to my questions and respectful answers!
Great attention to my questions and respectful answers!
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Darren B.
I pulled in the stall and the service representatives went right to work on the safety checks and I felt they checked the vehicl ...
I pulled in the stall and the service representatives went right to work on the safety checks and I felt they checked the vehicle with outstanding skill.
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spelmail
always very nice to me.
always very nice to me.
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Tom Z
Excellent service. Informed about additional services.
Excellent service. Informed about additional services.
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Deb B
Service people were very nice with answering my questions. I needed a couple of filters changed and they explained what the fil ...
Service people were very nice with answering my questions. I needed a couple of filters changed and they explained what the filters do and why they needed to be replaced.
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Lani
I was satisfied with the work and job done, the oil change is just over priced. That is obviously something the employees can’t ...
I was satisfied with the work and job done, the oil change is just over priced. That is obviously something the employees can’t handle, they did a good job and did it fast. I just wouldn’t had gone to any Valvoline if I was back in my hometown and didn’t need an oil change ASAP.
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AnnC
the guys are very friendly and efficient, I like that it takes only about 15-20 minutes to get an oil change.
the guys are very friendly and efficient, I like that it takes only about 15-20 minutes to get an oil change.
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JimC
The staff is friendly, knowlegable and quick.
The staff is friendly, knowlegable and quick.
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K F K
My power steering fluid was low and nothing was said so I know they never checked it. Washer fluid was not checked and I added 1 ...
My power steering fluid was low and nothing was said so I know they never checked it. Washer fluid was not checked and I added 1 gallon the next day and didn't use it after service so it wasn't checked.
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Tammy S.
I never am Highly Satisfied. ;) It is either average or on the positive side...no one is perfect!
I never am Highly Satisfied. ;) It is either average or on the positive side...no one is perfect!
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Mark M.
Just the cost of full syn seems high.
Just the cost of full syn seems high.
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Shanda
They all left our vehicle and started working on another one.
They all left our vehicle and started working on another one.
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Tammy S.
No one is perfect and I never check this box.
No one is perfect and I never check this box.
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Jordan H
The guys were nice and kept me updated on my vehicle.
The guys were nice and kept me updated on my vehicle.
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Ben J
The staff new exactly what they were talking about and did not try to sell me anything that I didn’t need.
The staff new exactly what they were talking about and did not try to sell me anything that I didn’t need.
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Dennis R
went in and had thought the right headlight was out. turns out it was just loose. the staff didn't try to rip me off. like the h ...
went in and had thought the right headlight was out. turns out it was just loose. the staff didn't try to rip me off. like the honesty
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Samantha D
From the moment I pulled into the business, I was treated with respect. As as woman who knows least to nothing about cars, the V ...
From the moment I pulled into the business, I was treated with respect. As as woman who knows least to nothing about cars, the Valvoline employer walked me through the process of what what being done on my car and as far as any questions I had.
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lupec
very good service and will definitely use it again.
very good service and will definitely use it again.
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BH
No free food in waiting room, more expensive than I would like
No free food in waiting room, more expensive than I would like
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Foxjmj
I had earned a $12 coupon off of a regular coventional oil change, but was told they were not a corporate store so the could not ...
I had earned a $12 coupon off of a regular coventional oil change, but was told they were not a corporate store so the could not honor it. Didn't know where I could find a corporate store, and told me the best coupon off they could honor was a $5 off coupon. I always earn a coupon and always use a coupon, so when I earned a $12 coupon I was excited to use. Luckily I had a Cub receipt coupon handy to use, or I would've had to pay full price. Also my brake lights were out but they could not fix. It was a wiring issue. That made me nervous to drive home safely as it was dark out already too, but glad for the info.
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Frostybyte
Very friendly. Good atmosphere. Answered any questions quickly Felt they were there to help if anything came up
Very friendly. Good atmosphere. Answered any questions quickly Felt they were there to help if anything came up
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Jax H
Friendly mechanics and efficient
Friendly mechanics and efficient
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custcj
This past time wasn't as bad, but I usually feel pressure to buy more services and I usually don't have the time or the money a ...
This past time wasn't as bad, but I usually feel pressure to buy more services and I usually don't have the time or the money and other services I can usually do myself cheaper or I have a regular mechanic I trust and I like to get a second opinion when it comes to higher priced services. Besides of his many years of experience he doesn't overcharge for labor like other places do!
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Kel
Had to wait, very high prices, don't take corporate coupons, I asked them to bring my tires back to 35lbs of pressure as specifi ...
Had to wait, very high prices, don't take corporate coupons, I asked them to bring my tires back to 35lbs of pressure as specified by my car they acted as tho they did but they did not they left them at 40lbs
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KathyL
Very nice customer service!!!
Very nice customer service!!!
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Mike T
I lost my front plate. I called three days later and they found it in the car wash and held it until I could pick it up.
I lost my front plate. I called three days later and they found it in the car wash and held it until I could pick it up.
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Somanadha
Good Service but pricy.
Good Service but pricy.
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Lp
I felt ripped off for them to just change the oil. 44 dollars for 5 quarts of oil and filter. Extra for washer fluid. 5 dollars ...
I felt ripped off for them to just change the oil. 44 dollars for 5 quarts of oil and filter. Extra for washer fluid. 5 dollars for that .
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ricmo
Cost too high
Cost too high
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Anonymous
Convienent
Convienent
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jerry b
They did a friendly and fast service
They did a friendly and fast service
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RK....
Come in 30-40 min. before close & they did a below average job on maintenance items that is included in the price of service pla ...
Come in 30-40 min. before close & they did a below average job on maintenance items that is included in the price of service plan.. Rush-Rush.. Had to ask them to even check tire pressure.. Now that's not very good service!!!
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J.S.
Fast efficient and curteous
Fast efficient and curteous
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Greg M
I just wanted an oil change and the guy constantly asked if I need several other services. Then charged me extra $5 to remove ...
I just wanted an oil change and the guy constantly asked if I need several other services. Then charged me extra $5 to remove the kick plate. That does not happen at St Cloud location.
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Anonymous
Well they send me a $10 coupon and when I get there they tell me that I cannot use it in that store because the store is not bi ...
Well they send me a $10 coupon and when I get there they tell me that I cannot use it in that store because the store is not big enough like Mankato store
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Sabrina D
Everyone was very nice! Answered all my questions I asked! Got my oil change done SO FAST!! Was great!! I will definetly be comi ...
Everyone was very nice! Answered all my questions I asked! Got my oil change done SO FAST!! Was great!! I will definetly be coming back!
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Thankful
Just had to wait outside for awhile.. They were short staffed and explained when I pulled in it would take a little longer, but ...
Just had to wait outside for awhile.. They were short staffed and explained when I pulled in it would take a little longer, but I had the time so it was not a big deal!
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EC
The staff was nice.
The staff was nice.
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BC
The service
The service
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DBecker
They are always very thorough and take good care of me. Very friendly.
They are always very thorough and take good care of me. Very friendly.
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Amanda S.
The people were friendly and let me know what was going on. Fast too!
The people were friendly and let me know what was going on. Fast too!
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BlahBlah
After my oil change I started experiencing a loud noise from my engine when I excellerate quickly. It was not present before the ...
After my oil change I started experiencing a loud noise from my engine when I excellerate quickly. It was not present before the oil change.
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Bill T
Quick easy no pressure
Quick easy no pressure
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Ron S
They knew what they were doing!
They knew what they were doing!
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Michelle C.
everyone who helped was very efficient with time and explaining the various issues with my car. They were clear and precise and ...
everyone who helped was very efficient with time and explaining the various issues with my car. They were clear and precise and as friendly as they always are when I get my oil changed at the same Valvoline service center. I have never felt pressured to have anything other than an oil change, but I appreciate the advise when something extra is needed.
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Tiffany Z
I'm always highly satisfied when I come to the Valvoline in Willmar. I love that I have a punch card that I can use and receive ...
I'm always highly satisfied when I come to the Valvoline in Willmar. I love that I have a punch card that I can use and receive $5 off every 5 visits and on the 6th one I get my oil changed for 50% off. They always do the job quickly and efficiently.
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Jose B
Because the oil can be used in all seasonal. It has additives for against piston friction protection.
Because the oil can be used in all seasonal. It has additives for against piston friction protection.
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Natalie
The staff were friendly, helpful, knowledgeable.
The staff were friendly, helpful, knowledgeable.
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Chris Q
Fast and simple. I know wht i want. And got it. Parts were on hand.
Fast and simple. I know wht i want. And got it. Parts were on hand.
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Mike M.
Quick, courteous service. Quality products, ease of use.
Quick, courteous service. Quality products, ease of use.
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Liz c
The staff are friendly and now you and vehicle well as a regular. It is appreciated.
The staff are friendly and now you and vehicle well as a regular. It is appreciated.
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Curt
Fast service and friendly
Fast service and friendly
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Mary
The technician checked everything from lights to my tabs. He noticed they were almost expired.
The technician checked everything from lights to my tabs. He noticed they were almost expired.
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jackie o
Quick and friendly service
Quick and friendly service
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Sandi
Really nice people there
Really nice people there
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Gary S
My very first time ...I have always changed my own oil ..but I may just be a lifetime customer!!
My very first time ...I have always changed my own oil ..but I may just be a lifetime customer!!
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Willmar91
I had thought the price I had paid for my oil change was over priced
I had thought the price I had paid for my oil change was over priced
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CustomerA
The servicemen were friendly and knowledgeable
The servicemen were friendly and knowledgeable
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Ermahermah
Did not know what cost would be before service was done.
Did not know what cost would be before service was done.
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Dean s
Knowledge courteous
Knowledge courteous
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Raydeoflier
Everyone was very friendly and knowledgeable. Only complaint I have was the waiting room. EXTREMELY hot dirty and broken chairs. ...
Everyone was very friendly and knowledgeable. Only complaint I have was the waiting room. EXTREMELY hot dirty and broken chairs.
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Anonymous
I was highly satisfied
I was highly satisfied
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Billy B.
It's an easy and quick oil change.
It's an easy and quick oil change.
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Brenda L.
I love the convenience of being able to get my oil changed AND get it washed in a small amount of time. I just come back a diff ...
I love the convenience of being able to get my oil changed AND get it washed in a small amount of time. I just come back a different day, if I see all the Bays are full.
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Nate E
Friendly customer service and quick change.
Friendly customer service and quick change.
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Cameron s
Clean shop and very nice service tech.
Clean shop and very nice service tech.
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AngelaC
Every question I had was answered to the best of their knowledge.
Every question I had was answered to the best of their knowledge.
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Tiffany
The employees at Valvoline are always very nice and do their job as quickly and efficiently as possible. I also love that they h ...
The employees at Valvoline are always very nice and do their job as quickly and efficiently as possible. I also love that they have a punch card for oil changes at my local Valvoline. It's $5 of four visit and 50% off the fifth visit.
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Dave G
Friendly, competent service.
Friendly, competent service.
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Brian H.
Charles explained everything that was being done and was COURTEOUS and professional
Charles explained everything that was being done and was COURTEOUS and professional
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JeffN
Competent and speedy.
Competent and speedy.
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Amanda E
I didnt have to wait outside, the staff was very friendly, it was a quick in and out.
I didnt have to wait outside, the staff was very friendly, it was a quick in and out.
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donh
It did not take long for the oil change to be completed
It did not take long for the oil change to be completed
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Brenda L
This is the only place I get my oil changed...I like the convenience of getting my Vehicle washed afterwards as well. I have be ...
This is the only place I get my oil changed...I like the convenience of getting my Vehicle washed afterwards as well. I have been going here so long that I am on my 3rd Vehicle...thats how long its been! lol
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Wally K
Have used Valvoline since it opened in Willmar.
Have used Valvoline since it opened in Willmar.
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melissak
price seems a little high
price seems a little high
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SunnyD
The service tech was very friendly. Didn't push the other items for sale besides the oil change i wanted. He showed me my air fi ...
The service tech was very friendly. Didn't push the other items for sale besides the oil change i wanted. He showed me my air filter and we changed it. Said my coolant was a little low, we topped it off. Very nice young man
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Willmar56201
Price was in line. Discount coupon for loyalty and discount on car wash. The supervisor was very knowledgable.
Price was in line. Discount coupon for loyalty and discount on car wash. The supervisor was very knowledgable.
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AMC
The team was very professional and efficient.
The team was very professional and efficient.
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Anonymous
courteous people, quick service
courteous people, quick service
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Jerry
Friendly and knowledgeable people timely job
Friendly and knowledgeable people timely job
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Staff is always frie
The Workers are personable!!!
The Workers are personable!!!
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Anonymous
Fast and efficient
Fast and efficient
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Anonymous
Nicevfriendly service. They understood when i told them i didnt want any extra services. Just changevthe oil and get me back on ...
Nicevfriendly service. They understood when i told them i didnt want any extra services. Just changevthe oil and get me back on the road
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Jocelynvisente
Fast service,
Fast service,
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Tjb1955
Staff was very good.
Staff was very good.
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mel k
when the young man was telling me that the coolant was low i was not told the price of the coolant and was confusing as to why i ...
when the young man was telling me that the coolant was low i was not told the price of the coolant and was confusing as to why i had to pay for it. i have always had all fluids topped off at no additional charge
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Greg S
Great conversation with our attendant, and very clear on what was going to happen w/ no pressure to buy anything that we did not ...
Great conversation with our attendant, and very clear on what was going to happen w/ no pressure to buy anything that we did not want. Love that.
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Katie
Great friendly, fast service.
Great friendly, fast service.
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Anonymous
They were friendly and knowledgeable and very quick. Probably the quickest oil change I've ever gotten.
They were friendly and knowledgeable and very quick. Probably the quickest oil change I've ever gotten.
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DMH
I needed my tires rotated and the salesman took the time to explain what he was going to have done on the vehicle and then state ...
I needed my tires rotated and the salesman took the time to explain what he was going to have done on the vehicle and then stated it again at the end to make sure I knew what had been done.
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kra0041
The staff was very courteous and helpful.
The staff was very courteous and helpful.
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Andersont
Prompt service, knowledgeable, friendly
Prompt service, knowledgeable, friendly
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Janis S
The employee was very knowledgable and respectful!
The employee was very knowledgable and respectful!
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JDB
Great C.S
Great C.S
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Grant Z.
It was fast and the staff was very friendly
It was fast and the staff was very friendly
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stcd2344
Rey noticed a problem that I wasn't aware of. Very thankful he did because it would've caused me some major issues down the road ...
Rey noticed a problem that I wasn't aware of. Very thankful he did because it would've caused me some major issues down the road.
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H Rotunda
I always appreciated the free top-offs for three months or three thousand miles. It gave me a chance to get fluid levels checked ...
I always appreciated the free top-offs for three months or three thousand miles. It gave me a chance to get fluid levels checked and my tires checked. Now that you no longer do that I will be less inclined to use your service
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Anonymous
the cost of the oil change, I think is high for using reg oil. Otherwise I was very satisfied.
the cost of the oil change, I think is high for using reg oil. Otherwise I was very satisfied.
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Ralph V.
Everything was fine
Everything was fine
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Terri O
The employee was very professional and polite.
The employee was very professional and polite.
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kraufder
Friedly staff, quick service, I would return again.
Friedly staff, quick service, I would return again.
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Sue T
I asked for a basic oil change and they made 4 attempts to sell me additional products/service
I asked for a basic oil change and they made 4 attempts to sell me additional products/service
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JDE
Same good service as always
Same good service as always
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blagred
They are very friendly and I like the fact that they help me leave the bay too...they follow me out all the way. The only thing ...
They are very friendly and I like the fact that they help me leave the bay too...they follow me out all the way. The only thing I didn't like was that they didn't get me set up on the oil changes card program. I have used them in the past....but lost them, of course. I wish you had a different system for accumulating them.
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Haas2016
They were an amazing crew.
They were an amazing crew.
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gann182
Excellent service. Fixed bad light on rear right turn signal. Very good service.
Excellent service. Fixed bad light on rear right turn signal. Very good service.
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Brian H.
Rey does a very nice job be expeditious and professional.He explained the cost and all services available.
Rey does a very nice job be expeditious and professional.He explained the cost and all services available.
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Minda H.
Friendly knowledgeable staff
Friendly knowledgeable staff
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Dennis R
The staff was very helpful, and quick efficient.
The staff was very helpful, and quick efficient.
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gann182
the service to my car was very good and I received what needed and feel it wasexcellent. the time was fast. I like fast service. ...
the service to my car was very good and I received what needed and feel it wasexcellent. the time was fast. I like fast service. employees were very helpful to meI recommend this instant oil change.I have full satisfaction on my visit. thank you.
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Brian H.
Rey was polite and answered my questions with no hesitation.He was knowledgeable and very professional.
Rey was polite and answered my questions with no hesitation.He was knowledgeable and very professional.
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Tim M.
Complete checkup - went in for oil change; checked lights, tire pressure, filters, other fluids. Quick, carefully explained serv ...
Complete checkup - went in for oil change; checked lights, tire pressure, filters, other fluids. Quick, carefully explained services.
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Brian D
Was not told what the charges would be before the work began. Charges seemed high for a simple oil change.
Was not told what the charges would be before the work began. Charges seemed high for a simple oil change.
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M.M.
I thought that the pricing on flushes and filters was a bit too high that's how come I didn't do it.
I thought that the pricing on flushes and filters was a bit too high that's how come I didn't do it.
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JB
Fast Good Service
Fast Good Service
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Dave S.
The young man that took care of all of the paperwork - Michael - very nice man! He has great customer service! And the other g ...
The young man that took care of all of the paperwork - Michael - very nice man! He has great customer service! And the other guy who helped on the outside, not under, he was real nice too.
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R R
have had better, faster service in the past. Were understaffed and all 3 bays had cars.
have had better, faster service in the past. Were understaffed and all 3 bays had cars.
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Jackie S
I appreciate the professionalism and knowledge of Valvoline Staff. I know they are doing a good job when the services they reco ...
I appreciate the professionalism and knowledge of Valvoline Staff. I know they are doing a good job when the services they recommend match my dad's opinion. I know I can rely on Valvoline... and after 20 years of doing business I don't call home to check with dad any more.
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Alice R.
Friendly staff, explained products well, not pushy, good, efficient service.
Friendly staff, explained products well, not pushy, good, efficient service.
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mlolsonny
Met all expectations. Friendly and courteous team that made it a priority to get me moving as quickly as possible.
Met all expectations. Friendly and courteous team that made it a priority to get me moving as quickly as possible.
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Lori B
the staff is always effecient and polite, fast service, no hassles to my day Love this place!
the staff is always effecient and polite, fast service, no hassles to my day Love this place!
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Jen
Fast and efficient
Fast and efficient
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Leslie c
Their very friendly.
Their very friendly.
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LauraL
It was quick and all the workers are willing to help and communicate well with each other and I as the customer.
It was quick and all the workers are willing to help and communicate well with each other and I as the customer.
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Vivvi V.
The mechanics were very efficient and friendly. The made sure that not to take more time than necessary, but yet do a quality j ...
The mechanics were very efficient and friendly. The made sure that not to take more time than necessary, but yet do a quality job on my vehicle.
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Alice R.
I guess highly satisfied would be correct.
I guess highly satisfied would be correct.
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Dustin
They where open till 7PM and needed my oil changed really bad good thing they where open. 5 out of 5. A++++
They where open till 7PM and needed my oil changed really bad good thing they where open. 5 out of 5. A++++
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Carrie A
Friendly staff, quick service and no pressure sales.
Friendly staff, quick service and no pressure sales.
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Hockey1965
Speed. Considerate staff
Speed. Considerate staff
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ec
The staff's interpersonal skills!!!
The staff's interpersonal skills!!!
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Bethany S.
Much too expensive. Almost 40 dollars for conventional oil change. Will not be returning
Much too expensive. Almost 40 dollars for conventional oil change. Will not be returning
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Brian H.
Polite, friendly service in a timely fashion.I've never had a problem with these guys. Even when they are extremely busy.
Polite, friendly service in a timely fashion.I've never had a problem with these guys. Even when they are extremely busy.
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Marlene V
My wiper fluid had frozen and wasn't working and Charles and another worker spent a good amount of time working on getting it go ...
My wiper fluid had frozen and wasn't working and Charles and another worker spent a good amount of time working on getting it going for me. It was very much appreciated.
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Barry M
was there for an hour for a twenty min oil change.
was there for an hour for a twenty min oil change.
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Mark M.
Friendly, professional service.
Friendly, professional service.
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Becka N
Friendly staff
Friendly staff
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1187
Seemed to take longer than normal.
Seemed to take longer than normal.
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Dan f
The staff was very friendly
The staff was very friendly
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Andy
Its fast they do good job at a good price
Its fast they do good job at a good price
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Liz C
The Staff interpersonal skills are wonderful.
The Staff interpersonal skills are wonderful.
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Ryan P.
Especially appreciated not being pressured to buy items - like an air filter - and my questions about cost and time for serpenti ...
Especially appreciated not being pressured to buy items - like an air filter - and my questions about cost and time for serpentine belt replacement were answered. The team was efficient, and it was nice to see clear communication and safety checks that I have come to know from this location. Even if they are busy, I'm made to feel as though, in that moment, I'm their only customer.
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Karen N
They were very pleasant and immediately went to work to get me in and out as soon as possible. They also showed me what they we ...
They were very pleasant and immediately went to work to get me in and out as soon as possible. They also showed me what they were doing and what had to be done to correct it.
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naena
i have a vehicle that is new to me, 2006 toyota rav4, and i suppose i didn't really need the regular oil change of 3 months or 3 ...
i have a vehicle that is new to me, 2006 toyota rav4, and i suppose i didn't really need the regular oil change of 3 months or 3000 miles. the techs told me my oil was still really clean before they changed it and said i might not really need a change yet. ichose to go ahead w the change bc that's my habitual oil change schedule. i really appreciate their honesty in letting me know that i may be able to go a little longer between oil changes. turns out i'm driving a vehicle that can be expected to go 4-5k between oil changes.
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Deb O
Kept me informed as to what they were doing, and the cost to the added items I needed.
Kept me informed as to what they were doing, and the cost to the added items I needed.
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steve z.
It takes a lot for me to be highly satisfied. They did their job fine.
It takes a lot for me to be highly satisfied. They did their job fine.
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Tom H
competent, friendly and knowledgable
competent, friendly and knowledgable
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MT
Matt and his crew do a great job. Fast and friendly. Very thorough!
Matt and his crew do a great job. Fast and friendly. Very thorough!
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anonymous
Always go there for my oil change and love the service
Always go there for my oil change and love the service
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anonymous
In and out with no hassle. Showed me all the old filters including the cabin air filter I didn't even know was there. Recommend ...
In and out with no hassle. Showed me all the old filters including the cabin air filter I didn't even know was there. Recommended other services but did not push them. Every member of the team seemed happy and willing to help out the others finish up really fast.
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anonymous
Friendly staff , remembered me from my previous oil change
Friendly staff , remembered me from my previous oil change
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anonymous
was what I was looking for and fast
was what I was looking for and fast
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anonymous
Because customer servi e was great my car was checked good. If something is wrong or needs to be changed they tell you for next ...
Because customer servi e was great my car was checked good. If something is wrong or needs to be changed they tell you for next time you go. The time they took was perfect for the little amount of time i had. Was highly satisfied with the surface.
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Greg B
Always friendly and knowledgeable staff. Very comfortable with returning in the future.
Always friendly and knowledgeable staff. Very comfortable with returning in the future.
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Kris j
I like them
I like them
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Sydney h
Keegan was very polite, and they finished it in less then 15 minutes!!
Keegan was very polite, and they finished it in less then 15 minutes!!
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Anty0702
Very fast and friendly service
Very fast and friendly service
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DS
They did a good job and fast.
They did a good job and fast.
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Jerry m
Done guickly and efficient they no what there doing except I didn't get my tires check for air. Or fluid checked like k washer f ...
Done guickly and efficient they no what there doing except I didn't get my tires check for air. Or fluid checked like k washer fluid kinda felt they were just rushing people threw
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SD Eric
Fast, friendly, professional service by well trained, likable people... every one of them.
Fast, friendly, professional service by well trained, likable people... every one of them.
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PAL
In and out in a reasonable amount of time with friendly and informed staff.
In and out in a reasonable amount of time with friendly and informed staff.
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Travis R
Great place to go there quick and fast and do it right
Great place to go there quick and fast and do it right
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Anonymous
Guys replaced my battery and changed oil fast and did a good job.
Guys replaced my battery and changed oil fast and did a good job.
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Jesica S
The staff were very friendly.I love that they show you the new oil once it has been changed. They check your lights, blinkers an ...
The staff were very friendly.I love that they show you the new oil once it has been changed. They check your lights, blinkers and tire pressures and fill them if need be.
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DRS
Good people been going there for years
Good people been going there for years
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DRS
Ben going there for many years
Ben going there for many years
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Insane Manz
Just make you feel like you are a friend
Just make you feel like you are a friend
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Doug B
As has always been the staff is very friendly and efficient.
As has always been the staff is very friendly and efficient.
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Bootz
It was more expensive than I expected it to be.
It was more expensive than I expected it to be.
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Frostybyte
Quick in and out. Performed requested job promptly
Quick in and out. Performed requested job promptly
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Anonymous
I did not know it was a franchise and therefore would not take my coupon.
I did not know it was a franchise and therefore would not take my coupon.
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CJ
The guy did not hear me when I made a request, but when I repeated it he did make things right. Most times I go there I do feel ...
The guy did not hear me when I made a request, but when I repeated it he did make things right. Most times I go there I do feel pressured into buying other things and I don't believe they check my tires everytime I go in there, and I don't feel they top off the fluids everytime I go in there. This particular time was not a bad experience.
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Anonymous
only place that I go to always have been happy with the service
only place that I go to always have been happy with the service
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Tak
I have the punch card and because I used a coupon I couldn’t get it punched . Also the coupon is for $7 but I can only get $5 of ...
I have the punch card and because I used a coupon I couldn’t get it punched . Also the coupon is for $7 but I can only get $5 off. A local car dealer will come pick up my car and bring it back for less than what I paid. I will be trying them next time
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Greg
Very fast, very friendly.
Very fast, very friendly.
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Dean
Good Fast Service
Good Fast Service
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Nick V
Everything was great with the exception of not topping off my washing fluid, do you even do that? Not a huge deal but if I spend ...
Everything was great with the exception of not topping off my washing fluid, do you even do that? Not a huge deal but if I spend $80 thats something I figured would have been done. Its also nice when your "oil change required" light gets reset, I usually remember to ask but it would be nice if they inquired for the consumer. Otherwise everything was great, nice guys in Willmar, MN.
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Katie v.
Great customer service, quick and efficient
Great customer service, quick and efficient
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Lynne H
Great service, quick, great team
Great service, quick, great team
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TG
I am used to good service at valvoline and being able get an oil top off for free. I was disappointed I now have to pay and it w ...
I am used to good service at valvoline and being able get an oil top off for free. I was disappointed I now have to pay and it was overpriced. Next time, I will do it myself.
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MJ
I felt a little pressured to buy extra and add additional services. There was no communication between the service techs as they ...
I felt a little pressured to buy extra and add additional services. There was no communication between the service techs as they were completing the checks, other Valvoline establishments they are calling out to each other as the checks are being done and then I know that they are being performed.
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Al K
Good service...great staff
Good service...great staff
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Kevin B
I have been going to Valvoline for about 3 years now, and never had a problem. The staff is always friendly and knowledgeable ab ...
I have been going to Valvoline for about 3 years now, and never had a problem. The staff is always friendly and knowledgeable about my vehicle. They never "pressure" me for an upgrade or something I do not need. I only have a small problem understanding them sometimes because they talk really fast, but they are kind enough to repeat a little slower when I ask them to. I would highly recommend Valvoline quick change, and will continue to go there for as long as they are there.
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Ben
I pulled in 15 minutes before their closing time and they had a bay open, they pulled me to service the truck and had me on my w ...
I pulled in 15 minutes before their closing time and they had a bay open, they pulled me to service the truck and had me on my way within about 10-15 minutes, just in time for them to shut down and enjoy the weekend. I was pretty satisfied.
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Brad
It’s always quick and simple. Never have to wait long
It’s always quick and simple. Never have to wait long
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Jes
In and out as expected
In and out as expected
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MarkM
Great attention to my questions and respectful answers!
Great attention to my questions and respectful answers!
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Darren B.
I pulled in the stall and the service representatives went right to work on the safety checks and I felt they checked the vehicl ...
I pulled in the stall and the service representatives went right to work on the safety checks and I felt they checked the vehicle with outstanding skill.
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spelmail
always very nice to me.
always very nice to me.
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Tom Z
Excellent service. Informed about additional services.
Excellent service. Informed about additional services.
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Deb B
Service people were very nice with answering my questions. I needed a couple of filters changed and they explained what the fil ...
Service people were very nice with answering my questions. I needed a couple of filters changed and they explained what the filters do and why they needed to be replaced.
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Lani
I was satisfied with the work and job done, the oil change is just over priced. That is obviously something the employees can’t ...
I was satisfied with the work and job done, the oil change is just over priced. That is obviously something the employees can’t handle, they did a good job and did it fast. I just wouldn’t had gone to any Valvoline if I was back in my hometown and didn’t need an oil change ASAP.
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AnnC
the guys are very friendly and efficient, I like that it takes only about 15-20 minutes to get an oil change.
the guys are very friendly and efficient, I like that it takes only about 15-20 minutes to get an oil change.
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JimC
The staff is friendly, knowlegable and quick.
The staff is friendly, knowlegable and quick.
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K F K
My power steering fluid was low and nothing was said so I know they never checked it. Washer fluid was not checked and I added 1 ...
My power steering fluid was low and nothing was said so I know they never checked it. Washer fluid was not checked and I added 1 gallon the next day and didn't use it after service so it wasn't checked.
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Tammy S.
I never am Highly Satisfied. ;) It is either average or on the positive side...no one is perfect!
I never am Highly Satisfied. ;) It is either average or on the positive side...no one is perfect!
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Mark M.
Just the cost of full syn seems high.
Just the cost of full syn seems high.
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Shanda
They all left our vehicle and started working on another one.
They all left our vehicle and started working on another one.
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Tammy S.
No one is perfect and I never check this box.
No one is perfect and I never check this box.
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Jordan H
The guys were nice and kept me updated on my vehicle.
The guys were nice and kept me updated on my vehicle.
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Ben J
The staff new exactly what they were talking about and did not try to sell me anything that I didn’t need.
The staff new exactly what they were talking about and did not try to sell me anything that I didn’t need.
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Dennis R
went in and had thought the right headlight was out. turns out it was just loose. the staff didn't try to rip me off. like the h ...
went in and had thought the right headlight was out. turns out it was just loose. the staff didn't try to rip me off. like the honesty
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Samantha D
From the moment I pulled into the business, I was treated with respect. As as woman who knows least to nothing about cars, the V ...
From the moment I pulled into the business, I was treated with respect. As as woman who knows least to nothing about cars, the Valvoline employer walked me through the process of what what being done on my car and as far as any questions I had.
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lupec
very good service and will definitely use it again.
very good service and will definitely use it again.
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BH
No free food in waiting room, more expensive than I would like
No free food in waiting room, more expensive than I would like
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Foxjmj
I had earned a $12 coupon off of a regular coventional oil change, but was told they were not a corporate store so the could not ...
I had earned a $12 coupon off of a regular coventional oil change, but was told they were not a corporate store so the could not honor it. Didn't know where I could find a corporate store, and told me the best coupon off they could honor was a $5 off coupon. I always earn a coupon and always use a coupon, so when I earned a $12 coupon I was excited to use. Luckily I had a Cub receipt coupon handy to use, or I would've had to pay full price. Also my brake lights were out but they could not fix. It was a wiring issue. That made me nervous to drive home safely as it was dark out already too, but glad for the info.
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Frostybyte
Very friendly. Good atmosphere. Answered any questions quickly Felt they were there to help if anything came up
Very friendly. Good atmosphere. Answered any questions quickly Felt they were there to help if anything came up
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Jax H
Friendly mechanics and efficient
Friendly mechanics and efficient
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custcj
This past time wasn't as bad, but I usually feel pressure to buy more services and I usually don't have the time or the money a ...
This past time wasn't as bad, but I usually feel pressure to buy more services and I usually don't have the time or the money and other services I can usually do myself cheaper or I have a regular mechanic I trust and I like to get a second opinion when it comes to higher priced services. Besides of his many years of experience he doesn't overcharge for labor like other places do!
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Kel
Had to wait, very high prices, don't take corporate coupons, I asked them to bring my tires back to 35lbs of pressure as specifi ...
Had to wait, very high prices, don't take corporate coupons, I asked them to bring my tires back to 35lbs of pressure as specified by my car they acted as tho they did but they did not they left them at 40lbs
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KathyL
Very nice customer service!!!
Very nice customer service!!!
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Mike T
I lost my front plate. I called three days later and they found it in the car wash and held it until I could pick it up.
I lost my front plate. I called three days later and they found it in the car wash and held it until I could pick it up.
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Somanadha
Good Service but pricy.
Good Service but pricy.
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Lp
I felt ripped off for them to just change the oil. 44 dollars for 5 quarts of oil and filter. Extra for washer fluid. 5 dollars ...
I felt ripped off for them to just change the oil. 44 dollars for 5 quarts of oil and filter. Extra for washer fluid. 5 dollars for that .
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ricmo
Cost too high
Cost too high
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Anonymous
Convienent
Convienent
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jerry b
They did a friendly and fast service
They did a friendly and fast service
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RK....
Come in 30-40 min. before close & they did a below average job on maintenance items that is included in the price of service pla ...
Come in 30-40 min. before close & they did a below average job on maintenance items that is included in the price of service plan.. Rush-Rush.. Had to ask them to even check tire pressure.. Now that's not very good service!!!
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J.S.
Fast efficient and curteous
Fast efficient and curteous
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Greg M
I just wanted an oil change and the guy constantly asked if I need several other services. Then charged me extra $5 to remove ...
I just wanted an oil change and the guy constantly asked if I need several other services. Then charged me extra $5 to remove the kick plate. That does not happen at St Cloud location.
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Anonymous
Well they send me a $10 coupon and when I get there they tell me that I cannot use it in that store because the store is not bi ...
Well they send me a $10 coupon and when I get there they tell me that I cannot use it in that store because the store is not big enough like Mankato store
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Sabrina D
Everyone was very nice! Answered all my questions I asked! Got my oil change done SO FAST!! Was great!! I will definetly be comi ...
Everyone was very nice! Answered all my questions I asked! Got my oil change done SO FAST!! Was great!! I will definetly be coming back!
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Thankful
Just had to wait outside for awhile.. They were short staffed and explained when I pulled in it would take a little longer, but ...
Just had to wait outside for awhile.. They were short staffed and explained when I pulled in it would take a little longer, but I had the time so it was not a big deal!
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EC
The staff was nice.
The staff was nice.
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BC
The service
The service
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DBecker
They are always very thorough and take good care of me. Very friendly.
They are always very thorough and take good care of me. Very friendly.
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Amanda S.
The people were friendly and let me know what was going on. Fast too!
The people were friendly and let me know what was going on. Fast too!
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BlahBlah
After my oil change I started experiencing a loud noise from my engine when I excellerate quickly. It was not present before the ...
After my oil change I started experiencing a loud noise from my engine when I excellerate quickly. It was not present before the oil change.
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Bill T
Quick easy no pressure
Quick easy no pressure
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Ron S
They knew what they were doing!
They knew what they were doing!
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Michelle C.
everyone who helped was very efficient with time and explaining the various issues with my car. They were clear and precise and ...
everyone who helped was very efficient with time and explaining the various issues with my car. They were clear and precise and as friendly as they always are when I get my oil changed at the same Valvoline service center. I have never felt pressured to have anything other than an oil change, but I appreciate the advise when something extra is needed.
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Tiffany Z
I'm always highly satisfied when I come to the Valvoline in Willmar. I love that I have a punch card that I can use and receive ...
I'm always highly satisfied when I come to the Valvoline in Willmar. I love that I have a punch card that I can use and receive $5 off every 5 visits and on the 6th one I get my oil changed for 50% off. They always do the job quickly and efficiently.
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Jose B
Because the oil can be used in all seasonal. It has additives for against piston friction protection.
Because the oil can be used in all seasonal. It has additives for against piston friction protection.
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Natalie
The staff were friendly, helpful, knowledgeable.
The staff were friendly, helpful, knowledgeable.
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Chris Q
Fast and simple. I know wht i want. And got it. Parts were on hand.
Fast and simple. I know wht i want. And got it. Parts were on hand.
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Mike M.
Quick, courteous service. Quality products, ease of use.
Quick, courteous service. Quality products, ease of use.
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Liz c
The staff are friendly and now you and vehicle well as a regular. It is appreciated.
The staff are friendly and now you and vehicle well as a regular. It is appreciated.
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Curt
Fast service and friendly
Fast service and friendly
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Mary
The technician checked everything from lights to my tabs. He noticed they were almost expired.
The technician checked everything from lights to my tabs. He noticed they were almost expired.
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jackie o
Quick and friendly service
Quick and friendly service
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Sandi
Really nice people there
Really nice people there
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Gary S
My very first time ...I have always changed my own oil ..but I may just be a lifetime customer!!
My very first time ...I have always changed my own oil ..but I may just be a lifetime customer!!
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Willmar91
I had thought the price I had paid for my oil change was over priced
I had thought the price I had paid for my oil change was over priced
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CustomerA
The servicemen were friendly and knowledgeable
The servicemen were friendly and knowledgeable
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Ermahermah
Did not know what cost would be before service was done.
Did not know what cost would be before service was done.
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Dean s
Knowledge courteous
Knowledge courteous
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Raydeoflier
Everyone was very friendly and knowledgeable. Only complaint I have was the waiting room. EXTREMELY hot dirty and broken chairs. ...
Everyone was very friendly and knowledgeable. Only complaint I have was the waiting room. EXTREMELY hot dirty and broken chairs.
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Anonymous
I was highly satisfied
I was highly satisfied
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Billy B.
It's an easy and quick oil change.
It's an easy and quick oil change.
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Brenda L.
I love the convenience of being able to get my oil changed AND get it washed in a small amount of time. I just come back a diff ...
I love the convenience of being able to get my oil changed AND get it washed in a small amount of time. I just come back a different day, if I see all the Bays are full.
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Nate E
Friendly customer service and quick change.
Friendly customer service and quick change.
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Cameron s
Clean shop and very nice service tech.
Clean shop and very nice service tech.
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AngelaC
Every question I had was answered to the best of their knowledge.
Every question I had was answered to the best of their knowledge.
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Tiffany
The employees at Valvoline are always very nice and do their job as quickly and efficiently as possible. I also love that they h ...
The employees at Valvoline are always very nice and do their job as quickly and efficiently as possible. I also love that they have a punch card for oil changes at my local Valvoline. It's $5 of four visit and 50% off the fifth visit.
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Dave G
Friendly, competent service.
Friendly, competent service.
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Brian H.
Charles explained everything that was being done and was COURTEOUS and professional
Charles explained everything that was being done and was COURTEOUS and professional
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JeffN
Competent and speedy.
Competent and speedy.
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Amanda E
I didnt have to wait outside, the staff was very friendly, it was a quick in and out.
I didnt have to wait outside, the staff was very friendly, it was a quick in and out.
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donh
It did not take long for the oil change to be completed
It did not take long for the oil change to be completed
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Brenda L
This is the only place I get my oil changed...I like the convenience of getting my Vehicle washed afterwards as well. I have be ...
This is the only place I get my oil changed...I like the convenience of getting my Vehicle washed afterwards as well. I have been going here so long that I am on my 3rd Vehicle...thats how long its been! lol
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Wally K
Have used Valvoline since it opened in Willmar.
Have used Valvoline since it opened in Willmar.
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melissak
price seems a little high
price seems a little high
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SunnyD
The service tech was very friendly. Didn't push the other items for sale besides the oil change i wanted. He showed me my air fi ...
The service tech was very friendly. Didn't push the other items for sale besides the oil change i wanted. He showed me my air filter and we changed it. Said my coolant was a little low, we topped it off. Very nice young man
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Willmar56201
Price was in line. Discount coupon for loyalty and discount on car wash. The supervisor was very knowledgable.
Price was in line. Discount coupon for loyalty and discount on car wash. The supervisor was very knowledgable.
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AMC
The team was very professional and efficient.
The team was very professional and efficient.
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Anonymous
courteous people, quick service
courteous people, quick service
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Jerry
Friendly and knowledgeable people timely job
Friendly and knowledgeable people timely job
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Staff is always frie
The Workers are personable!!!
The Workers are personable!!!
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Anonymous
Fast and efficient
Fast and efficient
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Anonymous
Nicevfriendly service. They understood when i told them i didnt want any extra services. Just changevthe oil and get me back on ...
Nicevfriendly service. They understood when i told them i didnt want any extra services. Just changevthe oil and get me back on the road
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Jocelynvisente
Fast service,
Fast service,
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Tjb1955
Staff was very good.
Staff was very good.
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mel k
when the young man was telling me that the coolant was low i was not told the price of the coolant and was confusing as to why i ...
when the young man was telling me that the coolant was low i was not told the price of the coolant and was confusing as to why i had to pay for it. i have always had all fluids topped off at no additional charge
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Greg S
Great conversation with our attendant, and very clear on what was going to happen w/ no pressure to buy anything that we did not ...
Great conversation with our attendant, and very clear on what was going to happen w/ no pressure to buy anything that we did not want. Love that.
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Katie
Great friendly, fast service.
Great friendly, fast service.
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Anonymous
They were friendly and knowledgeable and very quick. Probably the quickest oil change I've ever gotten.
They were friendly and knowledgeable and very quick. Probably the quickest oil change I've ever gotten.
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DMH
I needed my tires rotated and the salesman took the time to explain what he was going to have done on the vehicle and then state ...
I needed my tires rotated and the salesman took the time to explain what he was going to have done on the vehicle and then stated it again at the end to make sure I knew what had been done.
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kra0041
The staff was very courteous and helpful.
The staff was very courteous and helpful.
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Andersont
Prompt service, knowledgeable, friendly
Prompt service, knowledgeable, friendly
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Janis S
The employee was very knowledgable and respectful!
The employee was very knowledgable and respectful!
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JDB
Great C.S
Great C.S
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Grant Z.
It was fast and the staff was very friendly
It was fast and the staff was very friendly
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stcd2344
Rey noticed a problem that I wasn't aware of. Very thankful he did because it would've caused me some major issues down the road ...
Rey noticed a problem that I wasn't aware of. Very thankful he did because it would've caused me some major issues down the road.
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H Rotunda
I always appreciated the free top-offs for three months or three thousand miles. It gave me a chance to get fluid levels checked ...
I always appreciated the free top-offs for three months or three thousand miles. It gave me a chance to get fluid levels checked and my tires checked. Now that you no longer do that I will be less inclined to use your service
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Anonymous
the cost of the oil change, I think is high for using reg oil. Otherwise I was very satisfied.
the cost of the oil change, I think is high for using reg oil. Otherwise I was very satisfied.
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Ralph V.
Everything was fine
Everything was fine
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Terri O
The employee was very professional and polite.
The employee was very professional and polite.
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kraufder
Friedly staff, quick service, I would return again.
Friedly staff, quick service, I would return again.
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Sue T
I asked for a basic oil change and they made 4 attempts to sell me additional products/service
I asked for a basic oil change and they made 4 attempts to sell me additional products/service
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JDE
Same good service as always
Same good service as always
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blagred
They are very friendly and I like the fact that they help me leave the bay too...they follow me out all the way. The only thing ...
They are very friendly and I like the fact that they help me leave the bay too...they follow me out all the way. The only thing I didn't like was that they didn't get me set up on the oil changes card program. I have used them in the past....but lost them, of course. I wish you had a different system for accumulating them.
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Haas2016
They were an amazing crew.
They were an amazing crew.
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gann182
Excellent service. Fixed bad light on rear right turn signal. Very good service.
Excellent service. Fixed bad light on rear right turn signal. Very good service.
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Brian H.
Rey does a very nice job be expeditious and professional.He explained the cost and all services available.
Rey does a very nice job be expeditious and professional.He explained the cost and all services available.
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Minda H.
Friendly knowledgeable staff
Friendly knowledgeable staff
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Dennis R
The staff was very helpful, and quick efficient.
The staff was very helpful, and quick efficient.
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gann182
the service to my car was very good and I received what needed and feel it wasexcellent. the time was fast. I like fast service. ...
the service to my car was very good and I received what needed and feel it wasexcellent. the time was fast. I like fast service. employees were very helpful to meI recommend this instant oil change.I have full satisfaction on my visit. thank you.
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Brian H.
Rey was polite and answered my questions with no hesitation.He was knowledgeable and very professional.
Rey was polite and answered my questions with no hesitation.He was knowledgeable and very professional.
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Tim M.
Complete checkup - went in for oil change; checked lights, tire pressure, filters, other fluids. Quick, carefully explained serv ...
Complete checkup - went in for oil change; checked lights, tire pressure, filters, other fluids. Quick, carefully explained services.
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Brian D
Was not told what the charges would be before the work began. Charges seemed high for a simple oil change.
Was not told what the charges would be before the work began. Charges seemed high for a simple oil change.
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M.M.
I thought that the pricing on flushes and filters was a bit too high that's how come I didn't do it.
I thought that the pricing on flushes and filters was a bit too high that's how come I didn't do it.
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JB
Fast Good Service
Fast Good Service
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Dave S.
The young man that took care of all of the paperwork - Michael - very nice man! He has great customer service! And the other g ...
The young man that took care of all of the paperwork - Michael - very nice man! He has great customer service! And the other guy who helped on the outside, not under, he was real nice too.
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R R
have had better, faster service in the past. Were understaffed and all 3 bays had cars.
have had better, faster service in the past. Were understaffed and all 3 bays had cars.
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Jackie S
I appreciate the professionalism and knowledge of Valvoline Staff. I know they are doing a good job when the services they reco ...
I appreciate the professionalism and knowledge of Valvoline Staff. I know they are doing a good job when the services they recommend match my dad's opinion. I know I can rely on Valvoline... and after 20 years of doing business I don't call home to check with dad any more.
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Alice R.
Friendly staff, explained products well, not pushy, good, efficient service.
Friendly staff, explained products well, not pushy, good, efficient service.
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mlolsonny
Met all expectations. Friendly and courteous team that made it a priority to get me moving as quickly as possible.
Met all expectations. Friendly and courteous team that made it a priority to get me moving as quickly as possible.
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Lori B
the staff is always effecient and polite, fast service, no hassles to my day Love this place!
the staff is always effecient and polite, fast service, no hassles to my day Love this place!
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Jen
Fast and efficient
Fast and efficient
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Leslie c
Their very friendly.
Their very friendly.
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LauraL
It was quick and all the workers are willing to help and communicate well with each other and I as the customer.
It was quick and all the workers are willing to help and communicate well with each other and I as the customer.
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Vivvi V.
The mechanics were very efficient and friendly. The made sure that not to take more time than necessary, but yet do a quality j ...
The mechanics were very efficient and friendly. The made sure that not to take more time than necessary, but yet do a quality job on my vehicle.
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Alice R.
I guess highly satisfied would be correct.
I guess highly satisfied would be correct.
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Dustin
They where open till 7PM and needed my oil changed really bad good thing they where open. 5 out of 5. A++++
They where open till 7PM and needed my oil changed really bad good thing they where open. 5 out of 5. A++++
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Carrie A
Friendly staff, quick service and no pressure sales.
Friendly staff, quick service and no pressure sales.
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Hockey1965
Speed. Considerate staff
Speed. Considerate staff
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ec
The staff's interpersonal skills!!!
The staff's interpersonal skills!!!
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Bethany S.
Much too expensive. Almost 40 dollars for conventional oil change. Will not be returning
Much too expensive. Almost 40 dollars for conventional oil change. Will not be returning
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Brian H.
Polite, friendly service in a timely fashion.I've never had a problem with these guys. Even when they are extremely busy.
Polite, friendly service in a timely fashion.I've never had a problem with these guys. Even when they are extremely busy.
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Marlene V
My wiper fluid had frozen and wasn't working and Charles and another worker spent a good amount of time working on getting it go ...
My wiper fluid had frozen and wasn't working and Charles and another worker spent a good amount of time working on getting it going for me. It was very much appreciated.
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Barry M
was there for an hour for a twenty min oil change.
was there for an hour for a twenty min oil change.
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Mark M.
Friendly, professional service.
Friendly, professional service.
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Becka N
Friendly staff
Friendly staff
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1187
Seemed to take longer than normal.
Seemed to take longer than normal.
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Dan f
The staff was very friendly
The staff was very friendly
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Andy
Its fast they do good job at a good price
Its fast they do good job at a good price
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Liz C
The Staff interpersonal skills are wonderful.
The Staff interpersonal skills are wonderful.
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Ryan P.
Especially appreciated not being pressured to buy items - like an air filter - and my questions about cost and time for serpenti ...
Especially appreciated not being pressured to buy items - like an air filter - and my questions about cost and time for serpentine belt replacement were answered. The team was efficient, and it was nice to see clear communication and safety checks that I have come to know from this location. Even if they are busy, I'm made to feel as though, in that moment, I'm their only customer.
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Karen N
They were very pleasant and immediately went to work to get me in and out as soon as possible. They also showed me what they we ...
They were very pleasant and immediately went to work to get me in and out as soon as possible. They also showed me what they were doing and what had to be done to correct it.
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naena
i have a vehicle that is new to me, 2006 toyota rav4, and i suppose i didn't really need the regular oil change of 3 months or 3 ...
i have a vehicle that is new to me, 2006 toyota rav4, and i suppose i didn't really need the regular oil change of 3 months or 3000 miles. the techs told me my oil was still really clean before they changed it and said i might not really need a change yet. ichose to go ahead w the change bc that's my habitual oil change schedule. i really appreciate their honesty in letting me know that i may be able to go a little longer between oil changes. turns out i'm driving a vehicle that can be expected to go 4-5k between oil changes.
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Deb O
Kept me informed as to what they were doing, and the cost to the added items I needed.
Kept me informed as to what they were doing, and the cost to the added items I needed.
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steve z.
It takes a lot for me to be highly satisfied. They did their job fine.
It takes a lot for me to be highly satisfied. They did their job fine.
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Tom H
competent, friendly and knowledgable
competent, friendly and knowledgable
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MT
Matt and his crew do a great job. Fast and friendly. Very thorough!
Matt and his crew do a great job. Fast and friendly. Very thorough!
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anonymous
Always go there for my oil change and love the service
Always go there for my oil change and love the service
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anonymous
In and out with no hassle. Showed me all the old filters including the cabin air filter I didn't even know was there. Recommend ...
In and out with no hassle. Showed me all the old filters including the cabin air filter I didn't even know was there. Recommended other services but did not push them. Every member of the team seemed happy and willing to help out the others finish up really fast.
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anonymous
Friendly staff , remembered me from my previous oil change
Friendly staff , remembered me from my previous oil change
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anonymous
was what I was looking for and fast
was what I was looking for and fast
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anonymous
Because customer servi e was great my car was checked good. If something is wrong or needs to be changed they tell you for next ...
Because customer servi e was great my car was checked good. If something is wrong or needs to be changed they tell you for next time you go. The time they took was perfect for the little amount of time i had. Was highly satisfied with the surface.
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