Welcome. The Woodbury Valvoline Instant Oil Change is located approximately miles north of from Bielenberg Sports complex near the intersection of Radio Drive and Bailey Road across from directly behind the Super America. Tamar Lyons, Manager
417 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
TIRE
ROTATION
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Bill P.
Only two employees showed up for work on this day and yet they were running all three Bays and taking care of customers as fast ...
Only two employees showed up for work on this day and yet they were running all three Bays and taking care of customers as fast as they could very impressed with both Torrance and Lane I will definitely be back to this store in the future.
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Bill P.
Only two employees showed up for work on this day and yet they were running all three Bays and taking care of customers as fast ...
Only two employees showed up for work on this day and yet they were running all three Bays and taking care of customers as fast as they could very impressed with both Torrance and Lane I will definitely be back to this store in the future.
MORE
R.Brown
Fast, and I can stay in my car.
Fast, and I can stay in my car.
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R.Brown
Fast, and I can stay in my car.
Fast, and I can stay in my car.
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BrianN
When I first got there I had to wait about 20 min they only had 3 guys working but they were great and up front with everything. ...
When I first got there I had to wait about 20 min they only had 3 guys working but they were great and up front with everything. The work was done quick and answered all my questions.
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MikeM
took almost 40 minutes to complete the oil change
took almost 40 minutes to complete the oil change
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MikeM
took almost 40 minutes to complete the oil change
took almost 40 minutes to complete the oil change
MORE
BrianN
When I first got there I had to wait about 20 min they only had 3 guys working but they were great and up front with everything. ...
When I first got there I had to wait about 20 min they only had 3 guys working but they were great and up front with everything. The work was done quick and answered all my questions.
MORE
Tiffany B
This is my regular station to stop at, all the technicians are friendly and helpful and don’t apply pressure with up selling, th ...
This is my regular station to stop at, all the technicians are friendly and helpful and don’t apply pressure with up selling, they just make you aware of services available that you may need based on vehicle specific recommendations. I’ve sent many of my friends and family to this location and they have all had pleasant experiences and are now return customers as well.
MORE
Tiffany B
This is my regular station to stop at, all the technicians are friendly and helpful and don’t apply pressure with up selling, th ...
This is my regular station to stop at, all the technicians are friendly and helpful and don’t apply pressure with up selling, they just make you aware of services available that you may need based on vehicle specific recommendations. I’ve sent many of my friends and family to this location and they have all had pleasant experiences and are now return customers as well.
MORE
The Big Ski
They were extremely friendly and professional. Once I got into the bay, they worked very quickly.
They were extremely friendly and professional. Once I got into the bay, they worked very quickly.
MORE
The Big Ski
They were extremely friendly and professional. Once I got into the bay, they worked very quickly.
They were extremely friendly and professional. Once I got into the bay, they worked very quickly.
MORE
Dave P.
Very efficient work process and the teamwork that makes it happen. Was shown my air filter and told that it looks good. No false ...
Very efficient work process and the teamwork that makes it happen. Was shown my air filter and told that it looks good. No false selling methods.
MORE
elizabeth c.
The person who helped me out was extremely friendly, down to earth, and honest. He did not pressure me into additional services, ...
The person who helped me out was extremely friendly, down to earth, and honest. He did not pressure me into additional services, however, provided great advice to a non savvy car own! This is my second time to a Valvoline and have been extremely satisfied with both my experiences. It is quick and easy and has great customer service!
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Dave P.
Very efficient work process and the teamwork that makes it happen. Was shown my air filter and told that it looks good. No false ...
Very efficient work process and the teamwork that makes it happen. Was shown my air filter and told that it looks good. No false selling methods.
MORE
elizabeth c.
The person who helped me out was extremely friendly, down to earth, and honest. He did not pressure me into additional services, ...
The person who helped me out was extremely friendly, down to earth, and honest. He did not pressure me into additional services, however, provided great advice to a non savvy car own! This is my second time to a Valvoline and have been extremely satisfied with both my experiences. It is quick and easy and has great customer service!
MORE
CarolynK
I came in with a 2-year Mazda. The 30000 mile check up and service at the dealer was going to be $241 (including tire rotation). ...
I came in with a 2-year Mazda. The 30000 mile check up and service at the dealer was going to be $241 (including tire rotation). I’ve trusted Valvoline with previous cars and they do the same service as was listed on the dealers service plan. The cost was $80.70....and if the tires had needed rotation, it would have only been $20 more. I got it done quickly on Sunday morning and didn’t need to make an appointment and wait 3 hours. The manager was Tamar Lyons and he was a great help!!
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CarolynK
I came in with a 2-year Mazda. The 30000 mile check up and service at the dealer was going to be $241 (including tire rotation). ...
I came in with a 2-year Mazda. The 30000 mile check up and service at the dealer was going to be $241 (including tire rotation). I’ve trusted Valvoline with previous cars and they do the same service as was listed on the dealers service plan. The cost was $80.70....and if the tires had needed rotation, it would have only been $20 more. I got it done quickly on Sunday morning and didn’t need to make an appointment and wait 3 hours. The manager was Tamar Lyons and he was a great help!!
MORE
Heidi S.
It was quick and I was not pressured to buy extra things. I had to verify which oil I wanted because I think he assumed I would ...
It was quick and I was not pressured to buy extra things. I had to verify which oil I wanted because I think he assumed I would use the same as before without asking. He was helpful applying my online coupon.
MORE
Heidi S.
It was quick and I was not pressured to buy extra things. I had to verify which oil I wanted because I think he assumed I would ...
It was quick and I was not pressured to buy extra things. I had to verify which oil I wanted because I think he assumed I would use the same as before without asking. He was helpful applying my online coupon.
MORE
Mike z
Service personnel very friendly, no pressure to purchase extra services, no waiting, and quick service
Service personnel very friendly, no pressure to purchase extra services, no waiting, and quick service
MORE
Mike z
Service personnel very friendly, no pressure to purchase extra services, no waiting, and quick service
Service personnel very friendly, no pressure to purchase extra services, no waiting, and quick service
MORE
John P
The friendliness of the staff was welcoming. The staff was professional and thorough. especially Torrence in Woodbury
The friendliness of the staff was welcoming. The staff was professional and thorough. especially Torrence in Woodbury
MORE
John P
The friendliness of the staff was welcoming. The staff was professional and thorough. especially Torrence in Woodbury
The friendliness of the staff was welcoming. The staff was professional and thorough. especially Torrence in Woodbury
MORE
Mike o
The shop was short staffed. A rep greeted me and told me how long it would be. I waited it out other customers choose to leav ...
The shop was short staffed. A rep greeted me and told me how long it would be. I waited it out other customers choose to leave. Once in service was exceptional as always
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Mike o
The shop was short staffed. A rep greeted me and told me how long it would be. I waited it out other customers choose to leav ...
The shop was short staffed. A rep greeted me and told me how long it would be. I waited it out other customers choose to leave. Once in service was exceptional as always
MORE
Patti S
It was quick and easy. The staff was courteous.
It was quick and easy. The staff was courteous.
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Patti S
It was quick and easy. The staff was courteous.
It was quick and easy. The staff was courteous.
MORE
The Big Ski
Nothing major happened that was a problem, but at the same time nothing exceptional happened that I felt deserved a highly satis ...
Nothing major happened that was a problem, but at the same time nothing exceptional happened that I felt deserved a highly satisfied rating. They did what I came in for. It took a little bit of time, and I paid more than I really wanted to, but otherwise I was satisfied.
MORE
The Big Ski
Nothing major happened that was a problem, but at the same time nothing exceptional happened that I felt deserved a highly satis ...
Nothing major happened that was a problem, but at the same time nothing exceptional happened that I felt deserved a highly satisfied rating. They did what I came in for. It took a little bit of time, and I paid more than I really wanted to, but otherwise I was satisfied.
MORE
John P
There is no specific reason why I was not highly satisfied. Overall I was highly satisfied
There is no specific reason why I was not highly satisfied. Overall I was highly satisfied
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John P
There is no specific reason why I was not highly satisfied. Overall I was highly satisfied
There is no specific reason why I was not highly satisfied. Overall I was highly satisfied
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Happy customer
No wait time, expert service and very professional
No wait time, expert service and very professional
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Happy customer
No wait time, expert service and very professional
No wait time, expert service and very professional
MORE
Kathy J.
Everyone that works here is knowledgeable, efficient, happy, making my vist pleasant.
Everyone that works here is knowledgeable, efficient, happy, making my vist pleasant.
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Kathy J.
Everyone that works here is knowledgeable, efficient, happy, making my vist pleasant.
Everyone that works here is knowledgeable, efficient, happy, making my vist pleasant.
MORE
CRADS
The cost was rather high. In addition, I was told a price for the oil change. The price came in high than expected. They ended u ...
The cost was rather high. In addition, I was told a price for the oil change. The price came in high than expected. They ended up charging me for an extra quart of oil but not not let me know this. I checked and the capacity for my vehicle is 6 quarts, they said they put 7 in. A little bit more than capacity is ok- but a whole quart? First time I have every been charged for 7 quarts. Either way- at least they could have explained this extra charge!
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CRADS
The cost was rather high. In addition, I was told a price for the oil change. The price came in high than expected. They ended u ...
The cost was rather high. In addition, I was told a price for the oil change. The price came in high than expected. They ended up charging me for an extra quart of oil but not not let me know this. I checked and the capacity for my vehicle is 6 quarts, they said they put 7 in. A little bit more than capacity is ok- but a whole quart? First time I have every been charged for 7 quarts. Either way- at least they could have explained this extra charge!
MORE
Joe C
It took way too long for the whole thing
It took way too long for the whole thing
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Joe C
It took way too long for the whole thing
It took way too long for the whole thing
MORE
KT
Friendly and professional
Friendly and professional
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KT
Friendly and professional
Friendly and professional
MORE
Macnolos
5 Stars, very friendly staff even though it was late and a very busy day. I am very pleased with the service!
5 Stars, very friendly staff even though it was late and a very busy day. I am very pleased with the service!
MORE
Macnolos
5 Stars, very friendly staff even though it was late and a very busy day. I am very pleased with the service!
5 Stars, very friendly staff even though it was late and a very busy day. I am very pleased with the service!
MORE
Woodbury resident
I usually go to the location on the north end of Woodbury but thought I would give this newer location a try. I was not impress ...
I usually go to the location on the north end of Woodbury but thought I would give this newer location a try. I was not impressed with the overall feel of the facility. Though clean and seemed to be organized, my helper had difficulty with the computer and I had to change slots. The staff seemed robotic almost, not making small talk or smiling... just asking the questions and doing the work. I will return to my other location from now on. They greet with a smile, seem more energetic and happy to be there.
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Woodbury resident
I usually go to the location on the north end of Woodbury but thought I would give this newer location a try. I was not impress ...
I usually go to the location on the north end of Woodbury but thought I would give this newer location a try. I was not impressed with the overall feel of the facility. Though clean and seemed to be organized, my helper had difficulty with the computer and I had to change slots. The staff seemed robotic almost, not making small talk or smiling... just asking the questions and doing the work. I will return to my other location from now on. They greet with a smile, seem more energetic and happy to be there.
MORE
DD1977
Both of the guys I spoke with were super friendly and answered all my questions!
Both of the guys I spoke with were super friendly and answered all my questions!
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DD1977
Both of the guys I spoke with were super friendly and answered all my questions!
Both of the guys I spoke with were super friendly and answered all my questions!
MORE
Anonymous
The price is quite high for a 10 minute process. Prices for filters are outrageous.
The price is quite high for a 10 minute process. Prices for filters are outrageous.
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Anonymous
The price is quite high for a 10 minute process. Prices for filters are outrageous.
The price is quite high for a 10 minute process. Prices for filters are outrageous.
MORE
AshweeR
I was satisfied the guys were nice
I was satisfied the guys were nice
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Gabby O
Perfect customer service and explained everything i needed and offer other services
Perfect customer service and explained everything i needed and offer other services
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Gabby O
Perfect customer service and explained everything i needed and offer other services
Perfect customer service and explained everything i needed and offer other services
MORE
AshweeR
I was satisfied the guys were nice
I was satisfied the guys were nice
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Coach
The service was fine, just not exemplary which would merit a highly satisfied.
The service was fine, just not exemplary which would merit a highly satisfied.
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Coach
The service was fine, just not exemplary which would merit a highly satisfied.
The service was fine, just not exemplary which would merit a highly satisfied.
MORE
Jed S.
I use this store because they are fast and friendly. They are helpful and knowledgeable. I just needed a turn signal bulb repl ...
I use this store because they are fast and friendly. They are helpful and knowledgeable. I just needed a turn signal bulb replaced.
MORE
Jed S.
I use this store because they are fast and friendly. They are helpful and knowledgeable. I just needed a turn signal bulb repl ...
I use this store because they are fast and friendly. They are helpful and knowledgeable. I just needed a turn signal bulb replaced.
MORE
Rocky Oilchange
This was a routine oil change. After I left and in the morning driving to work the check engine light came on along with other d ...
This was a routine oil change. After I left and in the morning driving to work the check engine light came on along with other dash lights. I made it to work yet the car was slightly surging when driving it and the cruise control didn't work. this caused me great concern. When done at work I drove right to Valvoline store. A Tech looked under the hood of my car and found that a return air hose was left disconnected. Even after he re-connected it my dash lights were still on. He connected some type of electronic tool to which he said he cleared some code out. The dash lights went out. He stated that this service would of cost me at least $45 at a service shop to do. I am asking that A) your staff do a more through job. B) Be better trained C) Be able to compensate a client when issues like this arrive. I would like some type of discount or at least a free oil change simply because a service was not done properly. I am reluctant to go back to Valvoline yet I do appreciate that the problem was resolved. What would it have cost if I had a Service Repair Shop repair this issue. Thankfully I was able to get back to the shop with out other issues. I would like some type of response back.
MORE
Rocky Oilchange
This was a routine oil change. After I left and in the morning driving to work the check engine light came on along with other d ...
This was a routine oil change. After I left and in the morning driving to work the check engine light came on along with other dash lights. I made it to work yet the car was slightly surging when driving it and the cruise control didn't work. this caused me great concern. When done at work I drove right to Valvoline store. A Tech looked under the hood of my car and found that a return air hose was left disconnected. Even after he re-connected it my dash lights were still on. He connected some type of electronic tool to which he said he cleared some code out. The dash lights went out. He stated that this service would of cost me at least $45 at a service shop to do. I am asking that A) your staff do a more through job. B) Be better trained C) Be able to compensate a client when issues like this arrive. I would like some type of discount or at least a free oil change simply because a service was not done properly. I am reluctant to go back to Valvoline yet I do appreciate that the problem was resolved. What would it have cost if I had a Service Repair Shop repair this issue. Thankfully I was able to get back to the shop with out other issues. I would like some type of response back.
MORE
Robert
Courteous professional service
Courteous professional service
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Robert
Courteous professional service
Courteous professional service
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Dale
I believe the service took 30-35 minutes.
I believe the service took 30-35 minutes.
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Dale
I believe the service took 30-35 minutes.
I believe the service took 30-35 minutes.
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LauraF
Everyone was very professional and thorough.
Everyone was very professional and thorough.
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LauraF
Everyone was very professional and thorough.
Everyone was very professional and thorough.
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Joe C.
It was Flawless!
It was Flawless!
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Joe C.
It was Flawless!
It was Flawless!
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Stephen
Courteous with great service and value
Courteous with great service and value
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Stephen
Courteous with great service and value
Courteous with great service and value
MORE
Karen L.
Very friendly and efficient staff, such a positive experience. I did not feel overly pressured to buy a cabin filter which I sor ...
Very friendly and efficient staff, such a positive experience. I did not feel overly pressured to buy a cabin filter which I sorely needed. I did buy it but didn't feel the technician was pressuring me, just presenting the facts.
MORE
NIGHTHAWK
The staff was great and I was in and out.
The staff was great and I was in and out.
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Karen L.
Very friendly and efficient staff, such a positive experience. I did not feel overly pressured to buy a cabin filter which I sor ...
Very friendly and efficient staff, such a positive experience. I did not feel overly pressured to buy a cabin filter which I sorely needed. I did buy it but didn't feel the technician was pressuring me, just presenting the facts.
MORE
NIGHTHAWK
The staff was great and I was in and out.
The staff was great and I was in and out.
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Cory
I came in for an oil change, and my oil was changed.
I came in for an oil change, and my oil was changed.
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Cory
I came in for an oil change, and my oil was changed.
I came in for an oil change, and my oil was changed.
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Rick James
I’m very hard to please. Lol
I’m very hard to please. Lol
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Rick James
I’m very hard to please. Lol
I’m very hard to please. Lol
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Min. S.
just a normal good visit. nothing bad here,
just a normal good visit. nothing bad here,
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Min. S.
just a normal good visit. nothing bad here,
just a normal good visit. nothing bad here,
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Amanda A
Great staff, no pressure to upgrade anything. Heard my concerns, and addressed them quickly and efficiently!
Great staff, no pressure to upgrade anything. Heard my concerns, and addressed them quickly and efficiently!
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Amanda A
Great staff, no pressure to upgrade anything. Heard my concerns, and addressed them quickly and efficiently!
Great staff, no pressure to upgrade anything. Heard my concerns, and addressed them quickly and efficiently!
MORE
Batman S.
The are a couple of staff people who are exceptional. They keep me coming back. They were not there yesterday. The people who ...
The are a couple of staff people who are exceptional. They keep me coming back. They were not there yesterday. The people who were there were good but it seemed like they were shorthanded.
MORE
Batman S.
The are a couple of staff people who are exceptional. They keep me coming back. They were not there yesterday. The people who ...
The are a couple of staff people who are exceptional. They keep me coming back. They were not there yesterday. The people who were there were good but it seemed like they were shorthanded.
MORE
Scott O
Very professional Suggested optional services needed.
Very professional Suggested optional services needed.
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Scott O
Very professional Suggested optional services needed.
Very professional Suggested optional services needed.
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Don S.
This was my first time and my oil change was done in minutes.
This was my first time and my oil change was done in minutes.
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Don S.
This was my first time and my oil change was done in minutes.
This was my first time and my oil change was done in minutes.
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JP
The technicians we very nice and did a great job.
The technicians we very nice and did a great job.
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JP
The technicians we very nice and did a great job.
The technicians we very nice and did a great job.
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Nickie M
Very quick service and staff was very polite
Very quick service and staff was very polite
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Nickie M
Very quick service and staff was very polite
Very quick service and staff was very polite
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cf
Excellent staff and efficient service.
Excellent staff and efficient service.
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cf
Excellent staff and efficient service.
Excellent staff and efficient service.
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Bob
Great service! Friendly & knowledgeable staff.
Great service! Friendly & knowledgeable staff.
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Bob
Great service! Friendly & knowledgeable staff.
Great service! Friendly & knowledgeable staff.
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Anonymous
I was impressed that the technician was able to open my hood immediately, it has taken others from differemy locations, numerous ...
I was impressed that the technician was able to open my hood immediately, it has taken others from differemy locations, numerous times.
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Anonymous
I was impressed that the technician was able to open my hood immediately, it has taken others from differemy locations, numerous ...
I was impressed that the technician was able to open my hood immediately, it has taken others from differemy locations, numerous times.
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Mark J
We were greeted promptly. They were very nice and informative.
We were greeted promptly. They were very nice and informative.
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Mark J
We were greeted promptly. They were very nice and informative.
We were greeted promptly. They were very nice and informative.
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SavATree
The ability to see what was going on underneath the car was great, I was happy they used a torque bar for the oil plug. I've had ...
The ability to see what was going on underneath the car was great, I was happy they used a torque bar for the oil plug. I've had issues with this at other Subaru dealerships in the past where my oil plug has been stripped out. These guys and girls did a great job.
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SavATree
The ability to see what was going on underneath the car was great, I was happy they used a torque bar for the oil plug. I've had ...
The ability to see what was going on underneath the car was great, I was happy they used a torque bar for the oil plug. I've had issues with this at other Subaru dealerships in the past where my oil plug has been stripped out. These guys and girls did a great job.
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Bon
Fast, efficient service.
Fast, efficient service.
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Bon
Fast, efficient service.
Fast, efficient service.
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Sarah T
Quick, friendly, helpful, informative, thorough
Quick, friendly, helpful, informative, thorough
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Sarah T
Quick, friendly, helpful, informative, thorough
Quick, friendly, helpful, informative, thorough
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Madeline B.
They always try to sell me more parts like air filters and cabin filters or new wipers. I got a basic oil change and it was $97. ...
They always try to sell me more parts like air filters and cabin filters or new wipers. I got a basic oil change and it was $97.00! Yes...$97.000 for 5 qt.s or oil. We won't come back.
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Twilly
Mgr excellent conversation
Mgr excellent conversation
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Gina C.
I was charged 12.95 as an extra oil charge. I feel this was excessive for a quart of oil.
I was charged 12.95 as an extra oil charge. I feel this was excessive for a quart of oil.
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ruby
Wait time was extensive. Staff was cordial, but not overly friendly. Some staff appeared to be newer and asked others for instru ...
Wait time was extensive. Staff was cordial, but not overly friendly. Some staff appeared to be newer and asked others for instruction.
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Madeline B.
They always try to sell me more parts like air filters and cabin filters or new wipers. I got a basic oil change and it was $97. ...
They always try to sell me more parts like air filters and cabin filters or new wipers. I got a basic oil change and it was $97.00! Yes...$97.000 for 5 qt.s or oil. We won't come back.
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Twilly
Mgr excellent conversation
Mgr excellent conversation
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Gina C.
I was charged 12.95 as an extra oil charge. I feel this was excessive for a quart of oil.
I was charged 12.95 as an extra oil charge. I feel this was excessive for a quart of oil.
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ruby
Wait time was extensive. Staff was cordial, but not overly friendly. Some staff appeared to be newer and asked others for instru ...
Wait time was extensive. Staff was cordial, but not overly friendly. Some staff appeared to be newer and asked others for instruction.
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I don't rememer if they told me about the survey. You can use Buttercup.
Because the people working at the Radio Drive Valvoline in Woodbury are professional, thorough, respectful, and honest.
Because the people working at the Radio Drive Valvoline in Woodbury are professional, thorough, respectful, and honest.
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Joe C
These Guy's are way better then the Roseville Store.
These Guy's are way better then the Roseville Store.
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I don't rememer if they told me about the survey. You can use Buttercup.
Because the people working at the Radio Drive Valvoline in Woodbury are professional, thorough, respectful, and honest.
Because the people working at the Radio Drive Valvoline in Woodbury are professional, thorough, respectful, and honest.
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Joe C
These Guy's are way better then the Roseville Store.
These Guy's are way better then the Roseville Store.
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Anonymous
Very Professional and Friendly
Very Professional and Friendly
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Niggerlover
Loved it
Loved it
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Anonymous
Very Professional and Friendly
Very Professional and Friendly
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Niggerlover
Loved it
Loved it
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KareHas
The staff in very courteous, knowlegeable and helpful. A great experience
The staff in very courteous, knowlegeable and helpful. A great experience
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KareHas
The staff in very courteous, knowlegeable and helpful. A great experience
The staff in very courteous, knowlegeable and helpful. A great experience
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Matthew K
I was greeted nicely, was asked what I was there for, which was just an oil change, they pulled up the history of my vehicle qui ...
I was greeted nicely, was asked what I was there for, which was just an oil change, they pulled up the history of my vehicle quickly and provided the pricing options, asking which one I would prefer. They inquired about the tire pressure and what I would like it at, if at suggested or otherwise. The service timing was about 25 minutes (I actually appreciate the service time clock that is right on the computer screen, as well as the camera view of what is going on. The staff is always very friendly. The pricing seems to be a little higher than one other place I take my other vehicle, but convenience of not having to set up an appointment is nice, and fit my schedule better.
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Matthew K
I was greeted nicely, was asked what I was there for, which was just an oil change, they pulled up the history of my vehicle qui ...
I was greeted nicely, was asked what I was there for, which was just an oil change, they pulled up the history of my vehicle quickly and provided the pricing options, asking which one I would prefer. They inquired about the tire pressure and what I would like it at, if at suggested or otherwise. The service timing was about 25 minutes (I actually appreciate the service time clock that is right on the computer screen, as well as the camera view of what is going on. The staff is always very friendly. The pricing seems to be a little higher than one other place I take my other vehicle, but convenience of not having to set up an appointment is nice, and fit my schedule better.
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Mark H
Quick and easy!
Quick and easy!
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Mark H
Quick and easy!
Quick and easy!
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Anonymous
The staff was friendly and not pushy
The staff was friendly and not pushy
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Anonymous
The staff was friendly and not pushy
The staff was friendly and not pushy
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eddieR
Quick, Clean and very friendly
Quick, Clean and very friendly
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eddieR
Quick, Clean and very friendly
Quick, Clean and very friendly
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Anonymous
quick, professional, courteous and good value
quick, professional, courteous and good value
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Anonymous
quick, professional, courteous and good value
quick, professional, courteous and good value
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Corey V
Quick service. Clear explanation of services. No surprise fees.
Quick service. Clear explanation of services. No surprise fees.
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Corey V
Quick service. Clear explanation of services. No surprise fees.
Quick service. Clear explanation of services. No surprise fees.
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James
Everything went well, as expected!
Everything went well, as expected!
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James
Everything went well, as expected!
Everything went well, as expected!
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bsamp08
Customer service was phenomenal. Polite, clear, friendly.
Customer service was phenomenal. Polite, clear, friendly.
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bsamp08
Customer service was phenomenal. Polite, clear, friendly.
Customer service was phenomenal. Polite, clear, friendly.
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Kurt S
Great service
Great service
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Kurt S
Great service
Great service
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Jeremy F
Profession, friendly staff. Quick service. Transparent about price. No pressure to buy additional services.
Profession, friendly staff. Quick service. Transparent about price. No pressure to buy additional services.
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Joe C
The price is a little high, even with a coupon.
The price is a little high, even with a coupon.
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Jeremy F
Profession, friendly staff. Quick service. Transparent about price. No pressure to buy additional services.
Profession, friendly staff. Quick service. Transparent about price. No pressure to buy additional services.
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Joe C
The price is a little high, even with a coupon.
The price is a little high, even with a coupon.
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Lisa D
Staff were friendly, positive, helpful and professional.
Staff were friendly, positive, helpful and professional.
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Lisa D
Staff were friendly, positive, helpful and professional.
Staff were friendly, positive, helpful and professional.
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Kim K
Very nice staff and did a good job and didn’t take long. Love the tire rotation service for the price :)
Very nice staff and did a good job and didn’t take long. Love the tire rotation service for the price :)
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Kim K
Very nice staff and did a good job and didn’t take long. Love the tire rotation service for the price :)
Very nice staff and did a good job and didn’t take long. Love the tire rotation service for the price :)
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Julie N.
I was treated with respect, the staff was competent and suggestions they made for service were appropriate and needed. I asked f ...
I was treated with respect, the staff was competent and suggestions they made for service were appropriate and needed. I asked for advice on my tires and was given appropriate recommendation for further car care. Very little wait time and very satisfied with this Valvoline at this location.
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Julie N.
I was treated with respect, the staff was competent and suggestions they made for service were appropriate and needed. I asked f ...
I was treated with respect, the staff was competent and suggestions they made for service were appropriate and needed. I asked for advice on my tires and was given appropriate recommendation for further car care. Very little wait time and very satisfied with this Valvoline at this location.
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Bennett Xiong
Courteous and professional staff! Dominic was efficient and knowledgeable.
Courteous and professional staff! Dominic was efficient and knowledgeable.
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Bennett Xiong
Courteous and professional staff! Dominic was efficient and knowledgeable.
Courteous and professional staff! Dominic was efficient and knowledgeable.
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YW
I did not know that my car does not fit for conventional oil change at first so a bit surprised about the price. It is better to ...
I did not know that my car does not fit for conventional oil change at first so a bit surprised about the price. It is better to explain on the coupon.
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YW
I did not know that my car does not fit for conventional oil change at first so a bit surprised about the price. It is better to ...
I did not know that my car does not fit for conventional oil change at first so a bit surprised about the price. It is better to explain on the coupon.
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Evey_m
Fast and easy
Fast and easy
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Evey_m
Fast and easy
Fast and easy
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Mario
Hello, I have been replacing my winter tires every year for the past 2 years at this place. I have them come in with the rims al ...
Hello, I have been replacing my winter tires every year for the past 2 years at this place. I have them come in with the rims already attached so it’s just like a tire rotation. When I visited your company last weekend I was told that you were no longer performing that service because someone put the wrong size tire on the car. I thought this was an excuse not to do the work, also I had brought my original tires so not sure what the problem was. Also the bill for the oil change was $68. Nobody gave me an option of what service and type of oil to buy, would have been good to know if I could have saved some money. I always do all my service at this place, when the previous supervisor was in charge ( very nice African American gentleman btw) it seems he went over his way to please the customer, I did not feel this way last weekend. I have found a new service center that is able to do this service so I am changing to this new place.Thank you,Manuel
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Mario
Hello, I have been replacing my winter tires every year for the past 2 years at this place. I have them come in with the rims al ...
Hello, I have been replacing my winter tires every year for the past 2 years at this place. I have them come in with the rims already attached so it’s just like a tire rotation. When I visited your company last weekend I was told that you were no longer performing that service because someone put the wrong size tire on the car. I thought this was an excuse not to do the work, also I had brought my original tires so not sure what the problem was. Also the bill for the oil change was $68. Nobody gave me an option of what service and type of oil to buy, would have been good to know if I could have saved some money. I always do all my service at this place, when the previous supervisor was in charge ( very nice African American gentleman btw) it seems he went over his way to please the customer, I did not feel this way last weekend. I have found a new service center that is able to do this service so I am changing to this new place.Thank you,Manuel
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KellyS
Quick, friendly service
Quick, friendly service
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KellyS
Quick, friendly service
Quick, friendly service
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Mikek
Staff seemed knowledgeable and friendly and the oil change was done in a reasonable amount of time.
Staff seemed knowledgeable and friendly and the oil change was done in a reasonable amount of time.
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Bill O
fast service good price
fast service good price
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Mikek
Staff seemed knowledgeable and friendly and the oil change was done in a reasonable amount of time.
Staff seemed knowledgeable and friendly and the oil change was done in a reasonable amount of time.
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Bill O
fast service good price
fast service good price
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Eric F
Easy in and out! Nice staff...
Easy in and out! Nice staff...
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Eric F
Easy in and out! Nice staff...
Easy in and out! Nice staff...
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Tdwhite
The staff was great! Extremely courteous and efficient.
The staff was great! Extremely courteous and efficient.
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Tdwhite
The staff was great! Extremely courteous and efficient.
The staff was great! Extremely courteous and efficient.
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Anonymous
Understaffed, so it took nearly an hour
Understaffed, so it took nearly an hour
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Anonymous
Understaffed, so it took nearly an hour
Understaffed, so it took nearly an hour
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Amw
Employees were nice, and efficient.
Employees were nice, and efficient.
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Amw
Employees were nice, and efficient.
Employees were nice, and efficient.
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John h
Fast service
Fast service
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Pamela C
Nothing stood out. I expect a friendly face, quality service and honesty, all of which I got.
Nothing stood out. I expect a friendly face, quality service and honesty, all of which I got.
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John h
Fast service
Fast service
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Pamela C
Nothing stood out. I expect a friendly face, quality service and honesty, all of which I got.
Nothing stood out. I expect a friendly face, quality service and honesty, all of which I got.
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Robb S
Knowledgeable and fast
Knowledgeable and fast
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Jeff D
Was able to pull right in. The service was quick professional and friendly
Was able to pull right in. The service was quick professional and friendly
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Jeff D
Was able to pull right in. The service was quick professional and friendly
Was able to pull right in. The service was quick professional and friendly
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Robb S
Knowledgeable and fast
Knowledgeable and fast
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Frank D.
I think there is always room for improvement, including with me.
I think there is always room for improvement, including with me.
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Frank D.
I think there is always room for improvement, including with me.
I think there is always room for improvement, including with me.
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Mo
Fast and friendly
Fast and friendly
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Mo
Fast and friendly
Fast and friendly
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SpentItAll
There is nothing Highly Satisfying about getting your oil service done.
There is nothing Highly Satisfying about getting your oil service done.
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SpentItAll
There is nothing Highly Satisfying about getting your oil service done.
There is nothing Highly Satisfying about getting your oil service done.
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Mike L
I reviewed my receipt and it says they checked my air filter and my cabin air filter. I don’t know why those were checked as th ...
I reviewed my receipt and it says they checked my air filter and my cabin air filter. I don’t know why those were checked as they didn’t check either of those items. The receipt also says they reset my oil change light and that wasn’t done either.
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Mike L
I reviewed my receipt and it says they checked my air filter and my cabin air filter. I don’t know why those were checked as th ...
I reviewed my receipt and it says they checked my air filter and my cabin air filter. I don’t know why those were checked as they didn’t check either of those items. The receipt also says they reset my oil change light and that wasn’t done either.
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AllisonT
Had a great all around experience the people helping me were very knowledgeable, and helpful! And didn’t make fun of me with my ...
Had a great all around experience the people helping me were very knowledgeable, and helpful! And didn’t make fun of me with my lack of knowledge when it comes to cars
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AllisonT
Had a great all around experience the people helping me were very knowledgeable, and helpful! And didn’t make fun of me with my ...
Had a great all around experience the people helping me were very knowledgeable, and helpful! And didn’t make fun of me with my lack of knowledge when it comes to cars
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heysandya
About 4 minutes after I arrived I was told 20 minute wait. At about 40 minutes I was asked to bsvk up and exchange places with a ...
About 4 minutes after I arrived I was told 20 minute wait. At about 40 minutes I was asked to bsvk up and exchange places with another car waiting. They didn’t say why or talk about wait time. I assumed this meant we would be getting in immediately. My wait time was never updated. Only two cars in stalls and two sitting outside stalls. It was over 50 minutes when I got in. I believe they would know it was going to be longer and no one apologized forthe wait. Service once inside was fine as well as turnaround time inside. May choose to leave next time they say 20 minutes bc I won’t believe them.
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heysandya
About 4 minutes after I arrived I was told 20 minute wait. At about 40 minutes I was asked to bsvk up and exchange places with a ...
About 4 minutes after I arrived I was told 20 minute wait. At about 40 minutes I was asked to bsvk up and exchange places with another car waiting. They didn’t say why or talk about wait time. I assumed this meant we would be getting in immediately. My wait time was never updated. Only two cars in stalls and two sitting outside stalls. It was over 50 minutes when I got in. I believe they would know it was going to be longer and no one apologized forthe wait. Service once inside was fine as well as turnaround time inside. May choose to leave next time they say 20 minutes bc I won’t believe them.
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Matt
I was at the Woodbury store and encouraged to travel to a different Woodbury store (just a few miles south) because I would need ...
I was at the Woodbury store and encouraged to travel to a different Woodbury store (just a few miles south) because I would need to wait over an hour for an oil change. The store I then traveled to was able to service my van right away. Thank you to both stores!!!
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Matt
I was at the Woodbury store and encouraged to travel to a different Woodbury store (just a few miles south) because I would need ...
I was at the Woodbury store and encouraged to travel to a different Woodbury store (just a few miles south) because I would need to wait over an hour for an oil change. The store I then traveled to was able to service my van right away. Thank you to both stores!!!
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MNjimmy
the techs communicated with each other very well - and accomplished the work as a team. i am impressed
the techs communicated with each other very well - and accomplished the work as a team. i am impressed
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Mike S.
The people are well trained and professional. They have my trust.
The people are well trained and professional. They have my trust.
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Wngl
I was in and out in about 10 minutes and as far as I can see so far, no leaks!
I was in and out in about 10 minutes and as far as I can see so far, no leaks!
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MNjimmy
the techs communicated with each other very well - and accomplished the work as a team. i am impressed
the techs communicated with each other very well - and accomplished the work as a team. i am impressed
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Mike S.
The people are well trained and professional. They have my trust.
The people are well trained and professional. They have my trust.
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Wngl
I was in and out in about 10 minutes and as far as I can see so far, no leaks!
I was in and out in about 10 minutes and as far as I can see so far, no leaks!
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Sue T
Watching for me as I drove up and being able to sit in van while changed oil.
Watching for me as I drove up and being able to sit in van while changed oil.
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Sue T
Watching for me as I drove up and being able to sit in van while changed oil.
Watching for me as I drove up and being able to sit in van while changed oil.
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Jaylee
The technician was quick, he explained what they were doing, and asked if I had any questions.
The technician was quick, he explained what they were doing, and asked if I had any questions.
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Jaylee
The technician was quick, he explained what they were doing, and asked if I had any questions.
The technician was quick, he explained what they were doing, and asked if I had any questions.
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Bill R.
Very professional and courteous staff. Treated me with respect and no high pressure sales. Everyone focused on getting the job ...
Very professional and courteous staff. Treated me with respect and no high pressure sales. Everyone focused on getting the job done and worked in unison.
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Bill R.
Very professional and courteous staff. Treated me with respect and no high pressure sales. Everyone focused on getting the job ...
Very professional and courteous staff. Treated me with respect and no high pressure sales. Everyone focused on getting the job done and worked in unison.
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MarieL
Had the wringer Groupon. So I had to pay full price Didn’t get time to look up a competitor coupon. Felt pressure to hurry u ...
Had the wringer Groupon. So I had to pay full price Didn’t get time to look up a competitor coupon. Felt pressure to hurry up and pay. Banks headed Guy was very evasive about how much they would match or accept as competitors coupons. 63.00 with air filter and a 7.00 coupon I happened to have. Felt they were unfriendly, didn’t give a care about the customer. I have gone there since it opened. Always were warm and friendly personal people working there. Not this time. He acted matter of fact and robotic I have used Vavoline fir years. Even had issues and had cross threaded oil plug and had oil leak out from Val olive at other sites and still went back. Would never again. I don’t need to pay that much when I don’t feel I am even getting a personal service. Not friendly. Where are all the great guys that used to work there? Too bad you couldn’t keep them. I will use the many coupons I receive in the mail and Pay less than half of your price and hopefully be treated kindly. Not impressed 63:00 was the last straw and with 7.00 off. Way to much money for a non personal almost rude service. Yes rude.
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MarieL
Had the wringer Groupon. So I had to pay full price Didn’t get time to look up a competitor coupon. Felt pressure to hurry u ...
Had the wringer Groupon. So I had to pay full price Didn’t get time to look up a competitor coupon. Felt pressure to hurry up and pay. Banks headed Guy was very evasive about how much they would match or accept as competitors coupons. 63.00 with air filter and a 7.00 coupon I happened to have. Felt they were unfriendly, didn’t give a care about the customer. I have gone there since it opened. Always were warm and friendly personal people working there. Not this time. He acted matter of fact and robotic I have used Vavoline fir years. Even had issues and had cross threaded oil plug and had oil leak out from Val olive at other sites and still went back. Would never again. I don’t need to pay that much when I don’t feel I am even getting a personal service. Not friendly. Where are all the great guys that used to work there? Too bad you couldn’t keep them. I will use the many coupons I receive in the mail and Pay less than half of your price and hopefully be treated kindly. Not impressed 63:00 was the last straw and with 7.00 off. Way to much money for a non personal almost rude service. Yes rude.
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Anonymous
Service was fast, friendly and knowledgeable. Typically I go to the dealership for my oilchanges, and quite honestly it's a litt ...
Service was fast, friendly and knowledgeable. Typically I go to the dealership for my oilchanges, and quite honestly it's a little cheaper, but Valvoline is much closer, much faster and worth the extra 20 bucks.
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Anonymous
Service was fast, friendly and knowledgeable. Typically I go to the dealership for my oilchanges, and quite honestly it's a litt ...
Service was fast, friendly and knowledgeable. Typically I go to the dealership for my oilchanges, and quite honestly it's a little cheaper, but Valvoline is much closer, much faster and worth the extra 20 bucks.
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Perlita T
The staff was very nice and polite. Explain different choices on oil for my car , since I ask what was the difference between o ...
The staff was very nice and polite. Explain different choices on oil for my car , since I ask what was the difference between one and other I don't remember the name of the associate but he was very nice
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Perlita T
The staff was very nice and polite. Explain different choices on oil for my car , since I ask what was the difference between o ...
The staff was very nice and polite. Explain different choices on oil for my car , since I ask what was the difference between one and other I don't remember the name of the associate but he was very nice
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Sara B
I received the service I needed in a prompt manner at an affordable price.
I received the service I needed in a prompt manner at an affordable price.
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Sara B
I received the service I needed in a prompt manner at an affordable price.
I received the service I needed in a prompt manner at an affordable price.
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Jb11
Prompt and friendly service. The gentleman remembered me from the last time that I was there.
Prompt and friendly service. The gentleman remembered me from the last time that I was there.
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Jb11
Prompt and friendly service. The gentleman remembered me from the last time that I was there.
Prompt and friendly service. The gentleman remembered me from the last time that I was there.
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DS
Fast. Easy. Professional. Courteous.
Fast. Easy. Professional. Courteous.
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DS
Fast. Easy. Professional. Courteous.
Fast. Easy. Professional. Courteous.
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James H
Quick service. No pressure for extra services. In and out in no time, even though the garage bays were full.
Quick service. No pressure for extra services. In and out in no time, even though the garage bays were full.
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James H
Quick service. No pressure for extra services. In and out in no time, even though the garage bays were full.
Quick service. No pressure for extra services. In and out in no time, even though the garage bays were full.
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Larry
I was able to get in immediately with no appointment. It was fast and efficient
I was able to get in immediately with no appointment. It was fast and efficient
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Larry
I was able to get in immediately with no appointment. It was fast and efficient
I was able to get in immediately with no appointment. It was fast and efficient
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Scott F
Good advice on oil changes and watching the oil level for this particular vehicle.
Good advice on oil changes and watching the oil level for this particular vehicle.
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Scott F
Good advice on oil changes and watching the oil level for this particular vehicle.
Good advice on oil changes and watching the oil level for this particular vehicle.
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YYY
Simple, Quick, No pressure! Great experience!
Simple, Quick, No pressure! Great experience!
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YYY
Simple, Quick, No pressure! Great experience!
Simple, Quick, No pressure! Great experience!
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Kenzie
The staff at the valvoline are very professional. I love that they check on everything and not just my oil to make sure my vehic ...
The staff at the valvoline are very professional. I love that they check on everything and not just my oil to make sure my vehicle is running right in all aspects. For example, I had a taillight out and they fixed it for me. And they answered my questions when I needed it.
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Steve S
People were friendly and knowledgeable
People were friendly and knowledgeable
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Kenzie
The staff at the valvoline are very professional. I love that they check on everything and not just my oil to make sure my vehic ...
The staff at the valvoline are very professional. I love that they check on everything and not just my oil to make sure my vehicle is running right in all aspects. For example, I had a taillight out and they fixed it for me. And they answered my questions when I needed it.
MORE
Steve S
People were friendly and knowledgeable
People were friendly and knowledgeable
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Leif B
Overall, the service was good. I would likely return, but price of a conventional oil change is ultimately what drives me to a s ...
Overall, the service was good. I would likely return, but price of a conventional oil change is ultimately what drives me to a service center. If Jiffy lube is 5-10 bucks cheaper with a coupon, I'm likely to go there. I feel $45 is too high and will likely shop around more next time. Again, the service was good. Not sure I felt the value was as good.
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Leif B
Overall, the service was good. I would likely return, but price of a conventional oil change is ultimately what drives me to a s ...
Overall, the service was good. I would likely return, but price of a conventional oil change is ultimately what drives me to a service center. If Jiffy lube is 5-10 bucks cheaper with a coupon, I'm likely to go there. I feel $45 is too high and will likely shop around more next time. Again, the service was good. Not sure I felt the value was as good.
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BillyJ
** Good customer service**Great not having to wait!!
** Good customer service**Great not having to wait!!
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Owner of 5 cars for 4 drivers.
The team worked very well together, friendly and did not push a not needed air filter. Topping off the tire pressure was a bonus ...
The team worked very well together, friendly and did not push a not needed air filter. Topping off the tire pressure was a bonus too.
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Owner of 5 cars for 4 drivers.
The team worked very well together, friendly and did not push a not needed air filter. Topping off the tire pressure was a bonus ...
The team worked very well together, friendly and did not push a not needed air filter. Topping off the tire pressure was a bonus too.
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BillyJ
** Good customer service**Great not having to wait!!
** Good customer service**Great not having to wait!!
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Sara S
Dominik was very professional, friendly and helpful.
Dominik was very professional, friendly and helpful.
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Sara S
Dominik was very professional, friendly and helpful.
Dominik was very professional, friendly and helpful.
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AndrewS
Service is always prompt, and they inform me of things I need but they don’t pressure me to do them.
Service is always prompt, and they inform me of things I need but they don’t pressure me to do them.
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AndrewS
Service is always prompt, and they inform me of things I need but they don’t pressure me to do them.
Service is always prompt, and they inform me of things I need but they don’t pressure me to do them.
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Buck killer
They did great. Very fast service much better than your cottage grove store.
They did great. Very fast service much better than your cottage grove store.
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Buck killer
They did great. Very fast service much better than your cottage grove store.
They did great. Very fast service much better than your cottage grove store.
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Rachel y
Expensive
Expensive
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Rachel y
Expensive
Expensive
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Anonymous
IT WAS EASY AND COMFORTABLE AND THE SERVICE PEOPLE MADE IT VERY SATISFYING
IT WAS EASY AND COMFORTABLE AND THE SERVICE PEOPLE MADE IT VERY SATISFYING
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Anonymous
IT WAS EASY AND COMFORTABLE AND THE SERVICE PEOPLE MADE IT VERY SATISFYING
IT WAS EASY AND COMFORTABLE AND THE SERVICE PEOPLE MADE IT VERY SATISFYING
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Sarge
There were 3 cars in the shop with only 1 crew working. The wait time was very long.
There were 3 cars in the shop with only 1 crew working. The wait time was very long.
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Kevin C
Very fast service. Plus the staff treated my vehicle with care and were extremely professional.
Very fast service. Plus the staff treated my vehicle with care and were extremely professional.
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Sarge
There were 3 cars in the shop with only 1 crew working. The wait time was very long.
There were 3 cars in the shop with only 1 crew working. The wait time was very long.
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Kevin C
Very fast service. Plus the staff treated my vehicle with care and were extremely professional.
Very fast service. Plus the staff treated my vehicle with care and were extremely professional.
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cf
The technicians were efficient, friendly and knowledgeable. Very good experience.
The technicians were efficient, friendly and knowledgeable. Very good experience.
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Al R
Long appointment time
Long appointment time
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cf
The technicians were efficient, friendly and knowledgeable. Very good experience.
The technicians were efficient, friendly and knowledgeable. Very good experience.
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Al R
Long appointment time
Long appointment time
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Scott
Nothing in particular, just my standard answer isn't Highly on much. what they did for what they did was fine
Nothing in particular, just my standard answer isn't Highly on much. what they did for what they did was fine
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Scott
Nothing in particular, just my standard answer isn't Highly on much. what they did for what they did was fine
Nothing in particular, just my standard answer isn't Highly on much. what they did for what they did was fine
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Anonymous
Timely and professional
Timely and professional
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Anonymous
Timely and professional
Timely and professional
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Ryan
waited for quite some time before service
waited for quite some time before service
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Ryan
waited for quite some time before service
waited for quite some time before service
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KM
The visit was fine! I have no specific recommendations
The visit was fine! I have no specific recommendations
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KM
The visit was fine! I have no specific recommendations
The visit was fine! I have no specific recommendations
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Bud D
Quick turn around time from when I got their till done
Quick turn around time from when I got their till done
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Bud D
Quick turn around time from when I got their till done
Quick turn around time from when I got their till done
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Tony E
because of the wait time
because of the wait time
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Tony E
because of the wait time
because of the wait time
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Butch69
I went to a different Valvoline location yesterday and was told they could not change the filter . I was told it was installed ...
I went to a different Valvoline location yesterday and was told they could not change the filter . I was told it was installed wrong. I changed to this location and had zero problems.
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Butch69
I went to a different Valvoline location yesterday and was told they could not change the filter . I was told it was installed ...
I went to a different Valvoline location yesterday and was told they could not change the filter . I was told it was installed wrong. I changed to this location and had zero problems.
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Alex S.
Friendly employees who seemed to know what they are doing. Fast and thorough service. Competitive pricing. Professional and clea ...
Friendly employees who seemed to know what they are doing. Fast and thorough service. Competitive pricing. Professional and clean setup.
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Alex S.
Friendly employees who seemed to know what they are doing. Fast and thorough service. Competitive pricing. Professional and clea ...
Friendly employees who seemed to know what they are doing. Fast and thorough service. Competitive pricing. Professional and clean setup.
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Bon F
Good, efficient service.
Good, efficient service.
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Sooty92
They explained each step. Smiled. Gave me optional choices.
They explained each step. Smiled. Gave me optional choices.
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Bon F
Good, efficient service.
Good, efficient service.
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Sooty92
They explained each step. Smiled. Gave me optional choices.
They explained each step. Smiled. Gave me optional choices.
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Woodbury resident
The staff was friendly and courteous. And Josetta was especially helpful. She is an asset to your company.
The staff was friendly and courteous. And Josetta was especially helpful. She is an asset to your company.
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Anonymous
staff went through the process of checking my lights and tire pressure methodically while the oil and filter were being changed.
staff went through the process of checking my lights and tire pressure methodically while the oil and filter were being changed.
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Woodbury resident
The staff was friendly and courteous. And Josetta was especially helpful. She is an asset to your company.
The staff was friendly and courteous. And Josetta was especially helpful. She is an asset to your company.
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Anonymous
staff went through the process of checking my lights and tire pressure methodically while the oil and filter were being changed.
staff went through the process of checking my lights and tire pressure methodically while the oil and filter were being changed.
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Tico Tom
Allowed me to use my own oil.
Allowed me to use my own oil.
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Tico Tom
Allowed me to use my own oil.
Allowed me to use my own oil.
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Sharon P
I had been going to Jiffy Lube, and just from observing, your employees were much more careful about their work.
I had been going to Jiffy Lube, and just from observing, your employees were much more careful about their work.
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Sharon P
I had been going to Jiffy Lube, and just from observing, your employees were much more careful about their work.
I had been going to Jiffy Lube, and just from observing, your employees were much more careful about their work.
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Maria B.
There was no wait time. Caleb and team (Ryan & Jacob) went right to work on our car and did a fantastic job. Caleb took the ti ...
There was no wait time. Caleb and team (Ryan & Jacob) went right to work on our car and did a fantastic job. Caleb took the time to talk us through exactly what to expect as we had never been there before, he used plain english so even I who knows nothing about cars understood what he was telling me and I had instant confidence that they knew what they were doing. They worked quickly and efficiently, we were in and out with an oil change and tire rotation in about 20 minutes. We had a great experience and will be back for future oil changes.
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Sara B
I have had my oil changed at this location many times. The staff is great and I appreciate the speedy service.
I have had my oil changed at this location many times. The staff is great and I appreciate the speedy service.
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Maria B.
There was no wait time. Caleb and team (Ryan & Jacob) went right to work on our car and did a fantastic job. Caleb took the ti ...
There was no wait time. Caleb and team (Ryan & Jacob) went right to work on our car and did a fantastic job. Caleb took the time to talk us through exactly what to expect as we had never been there before, he used plain english so even I who knows nothing about cars understood what he was telling me and I had instant confidence that they knew what they were doing. They worked quickly and efficiently, we were in and out with an oil change and tire rotation in about 20 minutes. We had a great experience and will be back for future oil changes.
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Sara B
I have had my oil changed at this location many times. The staff is great and I appreciate the speedy service.
I have had my oil changed at this location many times. The staff is great and I appreciate the speedy service.
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Gary M
Tech left a big oilly smudge on the hood and front clip. He knew it was there as he tried to wipe it with an oilly rag. Also spi ...
Tech left a big oilly smudge on the hood and front clip. He knew it was there as he tried to wipe it with an oilly rag. Also spilled oil in the plastic engine cover. Pathetic attempt to wipe it up.
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Gary M
Tech left a big oilly smudge on the hood and front clip. He knew it was there as he tried to wipe it with an oilly rag. Also spi ...
Tech left a big oilly smudge on the hood and front clip. He knew it was there as he tried to wipe it with an oilly rag. Also spilled oil in the plastic engine cover. Pathetic attempt to wipe it up.
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Heidi S.
I would not rank anything as "highly satisfied" unless there was something extraordinary that stood out.
I would not rank anything as "highly satisfied" unless there was something extraordinary that stood out.
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Heidi S.
I would not rank anything as "highly satisfied" unless there was something extraordinary that stood out.
I would not rank anything as "highly satisfied" unless there was something extraordinary that stood out.
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DanC
Service was fast. Employees are professional. There was zero pressure to buy new air filters, but after being showed how they lo ...
Service was fast. Employees are professional. There was zero pressure to buy new air filters, but after being showed how they looked, I approved that additional service.
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DanC
Service was fast. Employees are professional. There was zero pressure to buy new air filters, but after being showed how they lo ...
Service was fast. Employees are professional. There was zero pressure to buy new air filters, but after being showed how they looked, I approved that additional service.
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rachyrach
I was not expecting the price to be so high. I usually go to another shop to get my oil changed, and they do all of the same thi ...
I was not expecting the price to be so high. I usually go to another shop to get my oil changed, and they do all of the same things but for only $20. I may wait a little longer at the other shop, and it is by appointment only, but it is 1/2 the cost.
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rachyrach
I was not expecting the price to be so high. I usually go to another shop to get my oil changed, and they do all of the same thi ...
I was not expecting the price to be so high. I usually go to another shop to get my oil changed, and they do all of the same things but for only $20. I may wait a little longer at the other shop, and it is by appointment only, but it is 1/2 the cost.
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Kile F
99$ for an oil change is insane
99$ for an oil change is insane
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Kile F
99$ for an oil change is insane
99$ for an oil change is insane
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Victor A
Dominick (manager) and his staff are a class act. Superb customer service
Dominick (manager) and his staff are a class act. Superb customer service
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Victor A
Dominick (manager) and his staff are a class act. Superb customer service
Dominick (manager) and his staff are a class act. Superb customer service
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Julie H
Great service. I didn't feel pressure to purchase "add on" stuff.
Great service. I didn't feel pressure to purchase "add on" stuff.
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Julie H
Great service. I didn't feel pressure to purchase "add on" stuff.
Great service. I didn't feel pressure to purchase "add on" stuff.
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Norby87
Extremely friendly staff; well educated on what they knew and where able to answer all y questions and I didn’t fell pressured t ...
Extremely friendly staff; well educated on what they knew and where able to answer all y questions and I didn’t fell pressured to buy any additional services when they recommended a new filter and said no thank you not today they agreed and continued the service. I loved that o was able to get right on and was done in a great time for I was really busy that day so it was definitely nice :) I wil be back for my next oil change
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Norby87
Extremely friendly staff; well educated on what they knew and where able to answer all y questions and I didn’t fell pressured t ...
Extremely friendly staff; well educated on what they knew and where able to answer all y questions and I didn’t fell pressured to buy any additional services when they recommended a new filter and said no thank you not today they agreed and continued the service. I loved that o was able to get right on and was done in a great time for I was really busy that day so it was definitely nice :) I wil be back for my next oil change
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Dave P.
The building is very clean and open. The individuals were both friendly and informative. It was a no hassle experience.
The building is very clean and open. The individuals were both friendly and informative. It was a no hassle experience.
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Tiffanyb
Fairly quick service considering they seemed understaffed
Fairly quick service considering they seemed understaffed
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Dave P.
The building is very clean and open. The individuals were both friendly and informative. It was a no hassle experience.
The building is very clean and open. The individuals were both friendly and informative. It was a no hassle experience.
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Tiffanyb
Fairly quick service considering they seemed understaffed
Fairly quick service considering they seemed understaffed
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JOE JR
Dominik who took my information was a real gentleman . He seemed to be the lead in charge tech . The service was fast . The r ...
Dominik who took my information was a real gentleman . He seemed to be the lead in charge tech . The service was fast . The rest of the crew was also fast and proficient as usual . I will be back.These people are a value to your operation ........ PLEASE pass it on to them !
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JOE JR
Dominik who took my information was a real gentleman . He seemed to be the lead in charge tech . The service was fast . The r ...
Dominik who took my information was a real gentleman . He seemed to be the lead in charge tech . The service was fast . The rest of the crew was also fast and proficient as usual . I will be back.These people are a value to your operation ........ PLEASE pass it on to them !
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BillQ
Seemed focused and attentive.
Seemed focused and attentive.
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Anonymous
The service is always consistent at Valvoline. This was the first time I tried this location, and didn't notice any difference ...
The service is always consistent at Valvoline. This was the first time I tried this location, and didn't notice any difference in service levels.
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BillQ
Seemed focused and attentive.
Seemed focused and attentive.
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Anonymous
The service is always consistent at Valvoline. This was the first time I tried this location, and didn't notice any difference ...
The service is always consistent at Valvoline. This was the first time I tried this location, and didn't notice any difference in service levels.
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Gary
Quick and professional
Quick and professional
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Holweger48
Good value and decent price. Got in and out in 30-45 minutes and wasn't pressured to buy something I didn't need or want.
Good value and decent price. Got in and out in 30-45 minutes and wasn't pressured to buy something I didn't need or want.
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Gary
Quick and professional
Quick and professional
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Holweger48
Good value and decent price. Got in and out in 30-45 minutes and wasn't pressured to buy something I didn't need or want.
Good value and decent price. Got in and out in 30-45 minutes and wasn't pressured to buy something I didn't need or want.
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Lucas P
The gentleman who helped me seemed to care and liked his job
The gentleman who helped me seemed to care and liked his job
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Lucas P
The gentleman who helped me seemed to care and liked his job
The gentleman who helped me seemed to care and liked his job
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CK
Fast, easy, friendly.
Fast, easy, friendly.
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CK
Fast, easy, friendly.
Fast, easy, friendly.
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David
Because I did not get the discount that I was expecting. I had previously gotten a email saying that services on Sept 1-3 were ...
Because I did not get the discount that I was expecting. I had previously gotten a email saying that services on Sept 1-3 were discounted 15%. There was no coupon involved and I forgot to ask about it, but I didn't think I needed to since the email simply stated that prices were discounted 15% on those days. I noticed after I left that no 15% discount was applied to my bill. I'm not good at remembering coupons so I don't like to use them, but I still think I should have gotten a 15% discount since I am a regular customer.
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YY
Went to first location, they said the person that was supposed to open shop is late, so they were not open. Went to second locat ...
Went to first location, they said the person that was supposed to open shop is late, so they were not open. Went to second location, the wait outside service bay was over 30 minutes, pulled into bay, had to wait additional 20 minutes, because the car in next bay waited outside longer
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David
Because I did not get the discount that I was expecting. I had previously gotten a email saying that services on Sept 1-3 were ...
Because I did not get the discount that I was expecting. I had previously gotten a email saying that services on Sept 1-3 were discounted 15%. There was no coupon involved and I forgot to ask about it, but I didn't think I needed to since the email simply stated that prices were discounted 15% on those days. I noticed after I left that no 15% discount was applied to my bill. I'm not good at remembering coupons so I don't like to use them, but I still think I should have gotten a 15% discount since I am a regular customer.
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YY
Went to first location, they said the person that was supposed to open shop is late, so they were not open. Went to second locat ...
Went to first location, they said the person that was supposed to open shop is late, so they were not open. Went to second location, the wait outside service bay was over 30 minutes, pulled into bay, had to wait additional 20 minutes, because the car in next bay waited outside longer
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Glitzy Grandma
This location is further from my house than others but the service is so excellent I prefer to go to it
This location is further from my house than others but the service is so excellent I prefer to go to it
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Glitzy Grandma
This location is further from my house than others but the service is so excellent I prefer to go to it
This location is further from my house than others but the service is so excellent I prefer to go to it
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Reub
Every one was friendly and knowledgeable
Every one was friendly and knowledgeable
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Reub
Every one was friendly and knowledgeable
Every one was friendly and knowledgeable
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Tara J
The prices are getting pretty high, makes me think if I should go back or not
The prices are getting pretty high, makes me think if I should go back or not
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Laura B
It was fast and efficient. The people working on my car were nice and trustworthy. It was overall a great experience.
It was fast and efficient. The people working on my car were nice and trustworthy. It was overall a great experience.
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Tara J
The prices are getting pretty high, makes me think if I should go back or not
The prices are getting pretty high, makes me think if I should go back or not
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Laura B
It was fast and efficient. The people working on my car were nice and trustworthy. It was overall a great experience.
It was fast and efficient. The people working on my car were nice and trustworthy. It was overall a great experience.
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Dawn D
they put oil in this time. The last visit, they didn't and I had to point that out. He was complaining about his break. Thi ...
they put oil in this time. The last visit, they didn't and I had to point that out. He was complaining about his break. This time was much different.
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Dawn D
they put oil in this time. The last visit, they didn't and I had to point that out. He was complaining about his break. Thi ...
they put oil in this time. The last visit, they didn't and I had to point that out. He was complaining about his break. This time was much different.
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Melissa N
I believe Dominik assisted me and he couldn't have been any nicer or more professional. I was very impressed!
I believe Dominik assisted me and he couldn't have been any nicer or more professional. I was very impressed!
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Melissa N
I believe Dominik assisted me and he couldn't have been any nicer or more professional. I was very impressed!
I believe Dominik assisted me and he couldn't have been any nicer or more professional. I was very impressed!
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Katton
No wait, quick, professional service for my RV
No wait, quick, professional service for my RV
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Katton
No wait, quick, professional service for my RV
No wait, quick, professional service for my RV
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Dlong
Is really close to my house, service is great, and so far it has always been fast.
Is really close to my house, service is great, and so far it has always been fast.
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Dlong
Is really close to my house, service is great, and so far it has always been fast.
Is really close to my house, service is great, and so far it has always been fast.
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Garry M
It seems way to expensive for a simple oil change.
It seems way to expensive for a simple oil change.
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Garry M
It seems way to expensive for a simple oil change.
It seems way to expensive for a simple oil change.
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Ignacio L
Great customer service, very friendly people, and good environmental place.
Great customer service, very friendly people, and good environmental place.
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Ignacio L
Great customer service, very friendly people, and good environmental place.
Great customer service, very friendly people, and good environmental place.
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Martha
Quick and efficient. Pleasant staff and explained what they were doing.
Quick and efficient. Pleasant staff and explained what they were doing.
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Martha
Quick and efficient. Pleasant staff and explained what they were doing.
Quick and efficient. Pleasant staff and explained what they were doing.
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Melbell
They made it easy.
They made it easy.
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Melbell
They made it easy.
They made it easy.
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Cmsommers
Very thorough and ultra convenient.
Very thorough and ultra convenient.
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Cmsommers
Very thorough and ultra convenient.
Very thorough and ultra convenient.
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Helen T.
Best location and staff!
Best location and staff!
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Helen T.
Best location and staff!
Best location and staff!
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Kathy
Guys we're nice, place was clean and the service was fast. I liked not having to leave my car.
Guys we're nice, place was clean and the service was fast. I liked not having to leave my car.
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Kathy
Guys we're nice, place was clean and the service was fast. I liked not having to leave my car.
Guys we're nice, place was clean and the service was fast. I liked not having to leave my car.
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Dan W
Was quick service and staff seemed to know what they were doing
Was quick service and staff seemed to know what they were doing
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SS
They were clear on their communication w/ what was being done and what my options were w/o "selling" things. I feel comfortable ...
They were clear on their communication w/ what was being done and what my options were w/o "selling" things. I feel comfortable there and they teach me a lot about my car so I walk away with some knowledge versus using technical terms and making it seem like I can't do minor maintenance on my own.
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Dan W
Was quick service and staff seemed to know what they were doing
Was quick service and staff seemed to know what they were doing
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SS
They were clear on their communication w/ what was being done and what my options were w/o "selling" things. I feel comfortable ...
They were clear on their communication w/ what was being done and what my options were w/o "selling" things. I feel comfortable there and they teach me a lot about my car so I walk away with some knowledge versus using technical terms and making it seem like I can't do minor maintenance on my own.
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Ed
I did not get the big sales pitch, that turns me off
I did not get the big sales pitch, that turns me off
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Ed
I did not get the big sales pitch, that turns me off
I did not get the big sales pitch, that turns me off
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Brian Jeep
Very expensive; makes me want to explore the prices at the dealer.
Very expensive; makes me want to explore the prices at the dealer.
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Brian Jeep
Very expensive; makes me want to explore the prices at the dealer.
Very expensive; makes me want to explore the prices at the dealer.
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Anonymous
I was satisfied with the service I received. For once they did not try to "upsell" me with a radiator flush or transmission flu ...
I was satisfied with the service I received. For once they did not try to "upsell" me with a radiator flush or transmission fluid or something like that. That always irritates me.I go here because it's close to my house.
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Anonymous
I was satisfied with the service I received. For once they did not try to "upsell" me with a radiator flush or transmission flu ...
I was satisfied with the service I received. For once they did not try to "upsell" me with a radiator flush or transmission fluid or something like that. That always irritates me.I go here because it's close to my house.
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Sherry
Dominick was knowledgeable, thorough, attentive, didn't pressure, and didn't patronize. I went to this particular Valvoline sit ...
Dominick was knowledgeable, thorough, attentive, didn't pressure, and didn't patronize. I went to this particular Valvoline site because it had the best reviews. By the way, I also posted a very favorable review on YELP.
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Sherry
Dominick was knowledgeable, thorough, attentive, didn't pressure, and didn't patronize. I went to this particular Valvoline sit ...
Dominick was knowledgeable, thorough, attentive, didn't pressure, and didn't patronize. I went to this particular Valvoline site because it had the best reviews. By the way, I also posted a very favorable review on YELP.
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Eich
Very fast and professional
Very fast and professional
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Eich
Very fast and professional
Very fast and professional
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Kris N
Friendly staff who were knowledgeable and quick to make necessary tasks complete
Friendly staff who were knowledgeable and quick to make necessary tasks complete
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Kris N
Friendly staff who were knowledgeable and quick to make necessary tasks complete
Friendly staff who were knowledgeable and quick to make necessary tasks complete
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buckaroo
Good friendly and prompt service.
Good friendly and prompt service.
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buckaroo
Good friendly and prompt service.
Good friendly and prompt service.
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BB
They were fast and polite
They were fast and polite
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Tcg
Fast and thorough
Fast and thorough
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BB
They were fast and polite
They were fast and polite
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Tcg
Fast and thorough
Fast and thorough
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Cameron Z
Nobody gets a top rating from me, my way.
Nobody gets a top rating from me, my way.
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Cameron Z
Nobody gets a top rating from me, my way.
Nobody gets a top rating from me, my way.
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Goneagain
Quick, easy and convenient.
Quick, easy and convenient.
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Goneagain
Quick, easy and convenient.
Quick, easy and convenient.
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AGO ENT
Prompt, courteous, professional, clean, clear concise verbal directions while sitting in my car, and great price
Prompt, courteous, professional, clean, clear concise verbal directions while sitting in my car, and great price
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AGO ENT
Prompt, courteous, professional, clean, clear concise verbal directions while sitting in my car, and great price
Prompt, courteous, professional, clean, clear concise verbal directions while sitting in my car, and great price
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Don T
Not exactly a value.
Not exactly a value.
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Don T
Not exactly a value.
Not exactly a value.
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Brian
I brought in my wife's suv I have not driven it much. They knew more about it then I did. Service was fast,friendly and overall ...
I brought in my wife's suv I have not driven it much. They knew more about it then I did. Service was fast,friendly and overall good experience.
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Brian
I brought in my wife's suv I have not driven it much. They knew more about it then I did. Service was fast,friendly and overall ...
I brought in my wife's suv I have not driven it much. They knew more about it then I did. Service was fast,friendly and overall good experience.
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Grand
Friendly staff,,first visit to valvoline. Moved recently to Woodbury and wlll be using this store onA permanent basis. Gr ...
Friendly staff,,first visit to valvoline. Moved recently to Woodbury and wlll be using this store onA permanent basis. Grocery store next door, Got groceries, car was ready so very satisfied.
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Grand
Friendly staff,,first visit to valvoline. Moved recently to Woodbury and wlll be using this store onA permanent basis. Gr ...
Friendly staff,,first visit to valvoline. Moved recently to Woodbury and wlll be using this store onA permanent basis. Grocery store next door, Got groceries, car was ready so very satisfied.
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WA
Went to Woodbury location on Commons Drive and for the 2nd time in last 2 times I have went there, they told me their system was ...
Went to Woodbury location on Commons Drive and for the 2nd time in last 2 times I have went there, they told me their system was down and they could not check me out so I had to go to a different location. So the last 2 times I went to this location the system was down! I travel out of my way to get there and then to have this happen is not good. So this time I then went to Radio Drive location and my oil change/tire rotation took over an hour. They were busy and things were going very slow. Guys were nice and did the job but I go to you guys for a quick oil change, not to have to drive to multiple locations and sit and wait. I am unsure if I will go there again after this problem the past 2 times. We have 2 cars and I am a very regular customer. Thanks for reading my complaint!
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WA
Went to Woodbury location on Commons Drive and for the 2nd time in last 2 times I have went there, they told me their system was ...
Went to Woodbury location on Commons Drive and for the 2nd time in last 2 times I have went there, they told me their system was down and they could not check me out so I had to go to a different location. So the last 2 times I went to this location the system was down! I travel out of my way to get there and then to have this happen is not good. So this time I then went to Radio Drive location and my oil change/tire rotation took over an hour. They were busy and things were going very slow. Guys were nice and did the job but I go to you guys for a quick oil change, not to have to drive to multiple locations and sit and wait. I am unsure if I will go there again after this problem the past 2 times. We have 2 cars and I am a very regular customer. Thanks for reading my complaint!
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Dave B
I had an oil leak problem unrelated to my last oil change. They assessed where it was coming from at no charge.
I had an oil leak problem unrelated to my last oil change. They assessed where it was coming from at no charge.
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Dave B
I had an oil leak problem unrelated to my last oil change. They assessed where it was coming from at no charge.
I had an oil leak problem unrelated to my last oil change. They assessed where it was coming from at no charge.
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Scott
Quick, friendly, competent service.
Quick, friendly, competent service.
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Scott
Quick, friendly, competent service.
Quick, friendly, competent service.
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hey
No waiting, knowledgeable staff
No waiting, knowledgeable staff
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hey
No waiting, knowledgeable staff
No waiting, knowledgeable staff
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Bill
Satisfied is as good as I give. I come in for a quick oil change, with no pressure, and that's what I received. So, good job, ...
Satisfied is as good as I give. I come in for a quick oil change, with no pressure, and that's what I received. So, good job, I'll be back.
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Bill
Satisfied is as good as I give. I come in for a quick oil change, with no pressure, and that's what I received. So, good job, ...
Satisfied is as good as I give. I come in for a quick oil change, with no pressure, and that's what I received. So, good job, I'll be back.
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BMB
I had sleeping kids in the back and the crew was very loud. I am not mad at all, it would have been greatly apreciated if they w ...
I had sleeping kids in the back and the crew was very loud. I am not mad at all, it would have been greatly apreciated if they would have made an attempt to keep the noise to a minimum. Yelling across the shop about there weekend and throwing boxes could have waited. Again, I am not mad, nor do I blame them. The employees were acting like kids, because they are. Still very happy with my service.
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KS
Not only was I greeted immediately upon entering the parking lot, it was a FEMALE mechanic who greeted me. And, once I entered ...
Not only was I greeted immediately upon entering the parking lot, it was a FEMALE mechanic who greeted me. And, once I entered the bay, the manager came over to talk to me and find out what I needed. She was also a female! I love seeing women in leadership roles and in vocational jobs. However just because they are women, does not make them excellent at their jobs. They, however, were excellent. The customer service was impeccable, their knowledge was great, and their efficiency as an overall team was commendable. Everyone working there seemed to be enjoying their job, women and men alike. In a world of terrible customer service, and lack of skill, what a refreshing experience!
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BMB
I had sleeping kids in the back and the crew was very loud. I am not mad at all, it would have been greatly apreciated if they w ...
I had sleeping kids in the back and the crew was very loud. I am not mad at all, it would have been greatly apreciated if they would have made an attempt to keep the noise to a minimum. Yelling across the shop about there weekend and throwing boxes could have waited. Again, I am not mad, nor do I blame them. The employees were acting like kids, because they are. Still very happy with my service.
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KS
Not only was I greeted immediately upon entering the parking lot, it was a FEMALE mechanic who greeted me. And, once I entered ...
Not only was I greeted immediately upon entering the parking lot, it was a FEMALE mechanic who greeted me. And, once I entered the bay, the manager came over to talk to me and find out what I needed. She was also a female! I love seeing women in leadership roles and in vocational jobs. However just because they are women, does not make them excellent at their jobs. They, however, were excellent. The customer service was impeccable, their knowledge was great, and their efficiency as an overall team was commendable. Everyone working there seemed to be enjoying their job, women and men alike. In a world of terrible customer service, and lack of skill, what a refreshing experience!
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RobF
They were very understaffed. They had three people working in a three bay shop. This led to a lengthy oil change for me.
They were very understaffed. They had three people working in a three bay shop. This led to a lengthy oil change for me.
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RobF
They were very understaffed. They had three people working in a three bay shop. This led to a lengthy oil change for me.
They were very understaffed. They had three people working in a three bay shop. This led to a lengthy oil change for me.
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Tacobravo
I was perfectly satisfied? I gave 100% ranking on everything so not sure why its asking this question... Bennet and Xavier were ...
I was perfectly satisfied? I gave 100% ranking on everything so not sure why its asking this question... Bennet and Xavier were awesome, the guy in the pit came out a couple of times to help them out and seemed friendly as well.
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Tacobravo
I was perfectly satisfied? I gave 100% ranking on everything so not sure why its asking this question... Bennet and Xavier were ...
I was perfectly satisfied? I gave 100% ranking on everything so not sure why its asking this question... Bennet and Xavier were awesome, the guy in the pit came out a couple of times to help them out and seemed friendly as well.
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ik
-price was more than two times as compare to other places-price was not disclosed before work was started
-price was more than two times as compare to other places-price was not disclosed before work was started
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ik
-price was more than two times as compare to other places-price was not disclosed before work was started
-price was more than two times as compare to other places-price was not disclosed before work was started
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hot anne
good service and very polite. did a quality job.
good service and very polite. did a quality job.
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hot anne
good service and very polite. did a quality job.
good service and very polite. did a quality job.
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RandA
Had to wait
Had to wait
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RandA
Had to wait
Had to wait
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Sue M.
The one thing that concerned me was the fact that I had five service technicians working on my vehicle during this one oil chang ...
The one thing that concerned me was the fact that I had five service technicians working on my vehicle during this one oil change. Not sure that this is the most efficient or accurate way to service a vehicle. It was like musical cars. I brought up my concern with the manager who was also servicing my vehicle with the others and she assured me that they were thorough. It took three different technicians to attach my air filter case. The manager came and did it, seemed like she was successful and then yet another technician came and futzed with it again. This was not the experience I am used to with Valvoline.
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Sue M.
The one thing that concerned me was the fact that I had five service technicians working on my vehicle during this one oil chang ...
The one thing that concerned me was the fact that I had five service technicians working on my vehicle during this one oil change. Not sure that this is the most efficient or accurate way to service a vehicle. It was like musical cars. I brought up my concern with the manager who was also servicing my vehicle with the others and she assured me that they were thorough. It took three different technicians to attach my air filter case. The manager came and did it, seemed like she was successful and then yet another technician came and futzed with it again. This was not the experience I am used to with Valvoline.
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LaurenB
The manager was so friendly and helpful. It was my first time ever getting my oil changed or tires rotated. The staff was very n ...
The manager was so friendly and helpful. It was my first time ever getting my oil changed or tires rotated. The staff was very nice and not pushy at all. So happy with my visit.
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LaurenB
The manager was so friendly and helpful. It was my first time ever getting my oil changed or tires rotated. The staff was very n ...
The manager was so friendly and helpful. It was my first time ever getting my oil changed or tires rotated. The staff was very nice and not pushy at all. So happy with my visit.
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JimmyW
The cost of my oil change was way to much for the work and type of oil used. I can easily go to my dealership and pay half the c ...
The cost of my oil change was way to much for the work and type of oil used. I can easily go to my dealership and pay half the cost of Valvoline. The service to cost is not worth the price.
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JimmyW
The cost of my oil change was way to much for the work and type of oil used. I can easily go to my dealership and pay half the c ...
The cost of my oil change was way to much for the work and type of oil used. I can easily go to my dealership and pay half the cost of Valvoline. The service to cost is not worth the price.
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Frank K
I was in and out in 15-20 minutes.
I was in and out in 15-20 minutes.
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Frank K
I was in and out in 15-20 minutes.
I was in and out in 15-20 minutes.
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Anonymous
Professional and courteous of staff. Like my first visit, I was equally pleased.
Professional and courteous of staff. Like my first visit, I was equally pleased.
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Anonymous
Professional and courteous of staff. Like my first visit, I was equally pleased.
Professional and courteous of staff. Like my first visit, I was equally pleased.
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Steven J.
great service !
great service !
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Pam Ott-Morse
The gentlemen were educational and friendly.
The gentlemen were educational and friendly.
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Steven J.
great service !
great service !
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Pam Ott-Morse
The gentlemen were educational and friendly.
The gentlemen were educational and friendly.
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SMS
Turn over of people. Would like to see same people. Pay them more to stay.
Turn over of people. Would like to see same people. Pay them more to stay.
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SMS
Turn over of people. Would like to see same people. Pay them more to stay.
Turn over of people. Would like to see same people. Pay them more to stay.
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Mark o
Made the process quick and easy.
Made the process quick and easy.
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Mark o
Made the process quick and easy.
Made the process quick and easy.
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nicolers
There was a girl working, she was wearing a uniform that said her name was Josie, but I think she said her name was Olivia.... b ...
There was a girl working, she was wearing a uniform that said her name was Josie, but I think she said her name was Olivia.... but she was awesome. She was talking to me the entire time which was nice because she made me feel like I wasn't being ripped off. As a young woman, any service that has to do with cars is super easy to be taken advantage of because of a lack of knowledge, so it was nice to have someone there I could connect with. Thanks for being awesome!
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Anonymous
awesome service
awesome service
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nicolers
There was a girl working, she was wearing a uniform that said her name was Josie, but I think she said her name was Olivia.... b ...
There was a girl working, she was wearing a uniform that said her name was Josie, but I think she said her name was Olivia.... but she was awesome. She was talking to me the entire time which was nice because she made me feel like I wasn't being ripped off. As a young woman, any service that has to do with cars is super easy to be taken advantage of because of a lack of knowledge, so it was nice to have someone there I could connect with. Thanks for being awesome!
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Anonymous
awesome service
awesome service
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Jeff T
I really like just staying in the vehicle during the oil change.
I really like just staying in the vehicle during the oil change.
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Jeff T
I really like just staying in the vehicle during the oil change.
I really like just staying in the vehicle during the oil change.
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Dan N.
The crew was prompt and efficient and very personable. I was happy that I wasn't pressured to buy services I didn't need.
The crew was prompt and efficient and very personable. I was happy that I wasn't pressured to buy services I didn't need.
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Dan N.
The crew was prompt and efficient and very personable. I was happy that I wasn't pressured to buy services I didn't need.
The crew was prompt and efficient and very personable. I was happy that I wasn't pressured to buy services I didn't need.
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Jessica D
They are friendly, knowledgeable and quick.
They are friendly, knowledgeable and quick.
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Jessica D
They are friendly, knowledgeable and quick.
They are friendly, knowledgeable and quick.
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Cole P
Very thorough job . Well done by employees on duty.
Very thorough job . Well done by employees on duty.
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Cole P
Very thorough job . Well done by employees on duty.
Very thorough job . Well done by employees on duty.
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Everett G
I asked why they did not cross the rear tires when rotated to the front and they said that's just the way they do it.
I asked why they did not cross the rear tires when rotated to the front and they said that's just the way they do it.
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Everett G
I asked why they did not cross the rear tires when rotated to the front and they said that's just the way they do it.
I asked why they did not cross the rear tires when rotated to the front and they said that's just the way they do it.
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Jeff O
The staff was friendly and explained everything clearly.
The staff was friendly and explained everything clearly.
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Jeff O
The staff was friendly and explained everything clearly.
The staff was friendly and explained everything clearly.
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Payng way to much for an oil change