RECENT REVIEWS
Mia V.
1/15/2026
5.0 out of 5.0
Dylan and pearson are the nicest most thoughtful workers ever!! If I could give them 10 stars I would. They were great. I recommend!
Valvoline Instant Oil Change
Your satisfaction is our top priority, and we appreciate your feedback! Thanks for taking the time to recognize our team here in Chapel Hill! We look forward to seeing you next time!
Matthew R.
1/9/2026
1.0 out of 5.0
These guys made my daughter wait an hour to get an inspection, then told her the 6 month old wipers needed to be replaced but they didn’t have her size in the cheaper quality and she needed the expensive ones. Previously they told her that her drain plug was cross threaded (but not by them). Took it to the dealer and they said it was fine. Do NOT take your car there! This place is not trustworthy.
Jonathan P.
1/4/2026
1.0 out of 5.0
Had an oil change and after the skid plate came loose and is dragging on the road and will need to be replaced, so now have to go back there to see if they will take responsibility for this.
Update: 1/5/26, called to talk with them and they said it was noted in the report that the skid plate was loose and there is nothing that can be done, which is understandable, but I wish they had verbally mentioned this to me when I was there, which I still consider a big miss.
They noted that the back wiper needed to be changed, which I paid for, so I guess a skid plate wasn't an upsell they offer?
Update: I called them back to ask where it was noted that the skid plate was loose and they said on the invoice. The printer was broken that day so it wasn't handed to me, nor verbally communicated. It was noted in a small section on the emailed invoice which my wife received.
However, when the skid plate came off at night when my wife was driving home from work it was terrifying, and these guys could have said something. Even on the phone they never took responsibility for not saying anything at all, instead insisting it wasn't a big deal.
They lost our business for life.
