Huntersville

The employees were nice and completed there job quickly.

The employees were nice and completed there job quickly.

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The employees were nice and completed there job quickly.

The employees were nice and completed there job quickly.

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I went in the morning and no one was in line. I got right in and I had a coupon for $12.00. I was treated with a very profession ...

I went in the morning and no one was in line. I got right in and I had a coupon for $12.00. I was treated with a very professional staff. They checked my windshield wipers and lights. Did the blended oil change. They directed me out of the garage. Took my card with a hand held machine. Gave me my new sticker. Fast, perfect and very professional staff. They had me run my engine for 2 minutes to make sure oil was circulating. They let me sit in my van because I am on a walker.

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I went in the morning and no one was in line. I got right in and I had a coupon for $12.00. I was treated with a very profession ...

I went in the morning and no one was in line. I got right in and I had a coupon for $12.00. I was treated with a very professional staff. They checked my windshield wipers and lights. Did the blended oil change. They directed me out of the garage. Took my card with a hand held machine. Gave me my new sticker. Fast, perfect and very professional staff. They had me run my engine for 2 minutes to make sure oil was circulating. They let me sit in my van because I am on a walker.

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Got me in quick

Got me in quick

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Both mechanics were extremely friendly. They went out of their way to speak kindly to me and did a great and fast job.

Both mechanics were extremely friendly. They went out of their way to speak kindly to me and did a great and fast job.

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Got me in quick

Got me in quick

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Both mechanics were extremely friendly. They went out of their way to speak kindly to me and did a great and fast job.

Both mechanics were extremely friendly. They went out of their way to speak kindly to me and did a great and fast job.

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The Associates greeted me with a Smile and was very courteous.

The Associates greeted me with a Smile and was very courteous.

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Asked if I wanted cabin and air filters changed, but didn't have parts.

Asked if I wanted cabin and air filters changed, but didn't have parts.

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The Associates greeted me with a Smile and was very courteous.

The Associates greeted me with a Smile and was very courteous.

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Asked if I wanted cabin and air filters changed, but didn't have parts.

Asked if I wanted cabin and air filters changed, but didn't have parts.

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My second visit for an oil change for a second car. Same high quality level of service. Every step was explained. Additional ...

My second visit for an oil change for a second car. Same high quality level of service. Every step was explained. Additional offers for service explained. Just an awesome experience.

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My second visit for an oil change for a second car. Same high quality level of service. Every step was explained. Additional ...

My second visit for an oil change for a second car. Same high quality level of service. Every step was explained. Additional offers for service explained. Just an awesome experience.

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Pricing could be lower. Improved discounts for customers that return for recommended services.

Pricing could be lower. Improved discounts for customers that return for recommended services.

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The oil change representative mis-spoke truths in attempts to see services. I would NEVER send my wife her alone. I was appalled ...

The oil change representative mis-spoke truths in attempts to see services. I would NEVER send my wife her alone. I was appalled.

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Pricing could be lower. Improved discounts for customers that return for recommended services.

Pricing could be lower. Improved discounts for customers that return for recommended services.

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The oil change representative mis-spoke truths in attempts to see services. I would NEVER send my wife her alone. I was appalled ...

The oil change representative mis-spoke truths in attempts to see services. I would NEVER send my wife her alone. I was appalled.

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I was only in for an NC state inspection. My car is a diesel so no emissions test is required. Last time I was only charged for ...

I was only in for an NC state inspection. My car is a diesel so no emissions test is required. Last time I was only charged for the safety inspection. This time I was charged the same as a gasoline powered car, $30. Not much money involved, but seems inconsistent.

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I was only in for an NC state inspection. My car is a diesel so no emissions test is required. Last time I was only charged for ...

I was only in for an NC state inspection. My car is a diesel so no emissions test is required. Last time I was only charged for the safety inspection. This time I was charged the same as a gasoline powered car, $30. Not much money involved, but seems inconsistent.

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I am a military retiree and all the regular employees/ managers remember me. It’s a big customer service plus.

I am a military retiree and all the regular employees/ managers remember me. It’s a big customer service plus.

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I am a military retiree and all the regular employees/ managers remember me. It’s a big customer service plus.

I am a military retiree and all the regular employees/ managers remember me. It’s a big customer service plus.

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Crew was very courteous and explained what they performed on my vehicle.

Crew was very courteous and explained what they performed on my vehicle.

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I waited about 45 minutes for a state inspection and there was only one car ahead of me.

I waited about 45 minutes for a state inspection and there was only one car ahead of me.

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Crew was very courteous and explained what they performed on my vehicle.

Crew was very courteous and explained what they performed on my vehicle.

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I waited about 45 minutes for a state inspection and there was only one car ahead of me.

I waited about 45 minutes for a state inspection and there was only one car ahead of me.

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The staff was very kind and courteous. They were knowledgeable and took time to answer questions.

The staff was very kind and courteous. They were knowledgeable and took time to answer questions.

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The staff was very kind and courteous. They were knowledgeable and took time to answer questions.

The staff was very kind and courteous. They were knowledgeable and took time to answer questions.

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Keep doing a great job.

Keep doing a great job.

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The guys working in the shop were courteous and gave good explanations for questions that I had.

The guys working in the shop were courteous and gave good explanations for questions that I had.

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Keep doing a great job.

Keep doing a great job.

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The guys working in the shop were courteous and gave good explanations for questions that I had.

The guys working in the shop were courteous and gave good explanations for questions that I had.

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Quick and easy. I hate waiting in service areas all day or having my car hijacked just for an oil change. In and out in under 30 ...

Quick and easy. I hate waiting in service areas all day or having my car hijacked just for an oil change. In and out in under 30 minutes is key to me.

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Quick and easy. I hate waiting in service areas all day or having my car hijacked just for an oil change. In and out in under 30 ...

Quick and easy. I hate waiting in service areas all day or having my car hijacked just for an oil change. In and out in under 30 minutes is key to me.

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They did explain the pricing or choices Also I don’t understand why the oil is put into a plastic jug and not out of the hose.

They did explain the pricing or choices Also I don’t understand why the oil is put into a plastic jug and not out of the hose.

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$60+ for synthetic blend oil change is too Hugh. $40+ for conventional is too high. I can go to the dealer and pay far less in ...

$60+ for synthetic blend oil change is too Hugh. $40+ for conventional is too high. I can go to the dealer and pay far less including topping off fluids and a tire rotation.

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They did explain the pricing or choices Also I don’t understand why the oil is put into a plastic jug and not out of the hose.

They did explain the pricing or choices Also I don’t understand why the oil is put into a plastic jug and not out of the hose.

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$60+ for synthetic blend oil change is too Hugh. $40+ for conventional is too high. I can go to the dealer and pay far less in ...

$60+ for synthetic blend oil change is too Hugh. $40+ for conventional is too high. I can go to the dealer and pay far less including topping off fluids and a tire rotation.

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The service was prompt, friendly and knowledgeable

The service was prompt, friendly and knowledgeable

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I was impressed with the thoughtfulness to come out to my car, check on what I needed, then let me know I would be first when th ...

I was impressed with the thoughtfulness to come out to my car, check on what I needed, then let me know I would be first when they open in 10 min. The staff was very friendly and made everything clear. I was surprised that I was able to sit in my car during the service. I even called my wife during the service and told her she should come there next time she needed an oil change.

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The service was prompt, friendly and knowledgeable

The service was prompt, friendly and knowledgeable

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I was impressed with the thoughtfulness to come out to my car, check on what I needed, then let me know I would be first when th ...

I was impressed with the thoughtfulness to come out to my car, check on what I needed, then let me know I would be first when they open in 10 min. The staff was very friendly and made everything clear. I was surprised that I was able to sit in my car during the service. I even called my wife during the service and told her she should come there next time she needed an oil change.

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Friendly staff and VERY efficient process. Had I not gotten a tire rotation I would have been able to stay in my vehicle with a ...

Friendly staff and VERY efficient process. Had I not gotten a tire rotation I would have been able to stay in my vehicle with a monitor showing me everything being done to my vehicle as well as a counter keeping time of the experience. The reason for visiting a shop like this is to get in and get out, get it done faster than I could do it myself and the process here nails that on the head. Best place by far to get an oil change!

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Friendly staff and VERY efficient process. Had I not gotten a tire rotation I would have been able to stay in my vehicle with a ...

Friendly staff and VERY efficient process. Had I not gotten a tire rotation I would have been able to stay in my vehicle with a monitor showing me everything being done to my vehicle as well as a counter keeping time of the experience. The reason for visiting a shop like this is to get in and get out, get it done faster than I could do it myself and the process here nails that on the head. Best place by far to get an oil change!

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When I asked them the type of oil I use. They knew from past oil changes and informed me of this when I asked. They got me i ...

When I asked them the type of oil I use. They knew from past oil changes and informed me of this when I asked. They got me in fast and service was friendly as always

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The guys at this store are awesome. I pass several stores near my home in Davisdson and travel here to get my oil changed becaus ...

The guys at this store are awesome. I pass several stores near my home in Davisdson and travel here to get my oil changed because I trust them and they are not pushy. Awesome service. Nice people

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When I asked them the type of oil I use. They knew from past oil changes and informed me of this when I asked. They got me i ...

When I asked them the type of oil I use. They knew from past oil changes and informed me of this when I asked. They got me in fast and service was friendly as always

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The guys at this store are awesome. I pass several stores near my home in Davisdson and travel here to get my oil changed becaus ...

The guys at this store are awesome. I pass several stores near my home in Davisdson and travel here to get my oil changed because I trust them and they are not pushy. Awesome service. Nice people

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Every employee that I encountered was courteous and direct. I felt that my vehicle was in good hands and that I was not being fo ...

Every employee that I encountered was courteous and direct. I felt that my vehicle was in good hands and that I was not being forced to get services that I did not need - although they did inform me of services that they suggested should be done soon.

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Always greeted promptly and with a smile. Service is always quick. Only place I go to get an oil change.

Always greeted promptly and with a smile. Service is always quick. Only place I go to get an oil change.

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Every employee that I encountered was courteous and direct. I felt that my vehicle was in good hands and that I was not being fo ...

Every employee that I encountered was courteous and direct. I felt that my vehicle was in good hands and that I was not being forced to get services that I did not need - although they did inform me of services that they suggested should be done soon.

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Always greeted promptly and with a smile. Service is always quick. Only place I go to get an oil change.

Always greeted promptly and with a smile. Service is always quick. Only place I go to get an oil change.

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I always receive excellent service from the staff at this station.

I always receive excellent service from the staff at this station.

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I always receive excellent service from the staff at this station.

I always receive excellent service from the staff at this station.

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I’m not super knowledgeable about cars and maintenance and your staff was super helpful. Very friendly and explained to me in de ...

I’m not super knowledgeable about cars and maintenance and your staff was super helpful. Very friendly and explained to me in detail everything that they needed to do.

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I wish I had gotten their names, but the friendliness and attitude of all the employees I interacted with, was very pleasing and ...

I wish I had gotten their names, but the friendliness and attitude of all the employees I interacted with, was very pleasing and the MAIN reason I will come back. Even though there are closer places to get my oil change and I can even get it FREE at my dealership, I choose this location because of the staff. They are young, but very dedicated and professional which is a bit of a surprise. All of them took their work seriously but were friendly at the same time like they didn't mind doing their jobs. Very well organized and friendly, fast courtesy service. He even gave me a discount when I told him I left my discount coupon card at home! By the way, the reason I don't get my oil change free at the dealership is because of how they try and sell you on maintenance/warranty enrollment and charge you for extras since they are "giving it for free"; and the wait is HOURS. For me, I'd rather go to Valvoline at this location, be in and out and have basics checked out for free and PAY less than $60. I don't know how you find a young staff so dedicated and professional, but I will continue going there as long as you do.

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I’m not super knowledgeable about cars and maintenance and your staff was super helpful. Very friendly and explained to me in de ...

I’m not super knowledgeable about cars and maintenance and your staff was super helpful. Very friendly and explained to me in detail everything that they needed to do.

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I wish I had gotten their names, but the friendliness and attitude of all the employees I interacted with, was very pleasing and ...

I wish I had gotten their names, but the friendliness and attitude of all the employees I interacted with, was very pleasing and the MAIN reason I will come back. Even though there are closer places to get my oil change and I can even get it FREE at my dealership, I choose this location because of the staff. They are young, but very dedicated and professional which is a bit of a surprise. All of them took their work seriously but were friendly at the same time like they didn't mind doing their jobs. Very well organized and friendly, fast courtesy service. He even gave me a discount when I told him I left my discount coupon card at home! By the way, the reason I don't get my oil change free at the dealership is because of how they try and sell you on maintenance/warranty enrollment and charge you for extras since they are "giving it for free"; and the wait is HOURS. For me, I'd rather go to Valvoline at this location, be in and out and have basics checked out for free and PAY less than $60. I don't know how you find a young staff so dedicated and professional, but I will continue going there as long as you do.

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because the service is very good...the employees are very polite and professional and no pressure for additional services althou ...

because the service is very good...the employees are very polite and professional and no pressure for additional services although they do make recommendations when necessary.

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The service technician was very nice and took the time to reset the maintance required light .

The service technician was very nice and took the time to reset the maintance required light .

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because the service is very good...the employees are very polite and professional and no pressure for additional services althou ...

because the service is very good...the employees are very polite and professional and no pressure for additional services although they do make recommendations when necessary.

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The service technician was very nice and took the time to reset the maintance required light .

The service technician was very nice and took the time to reset the maintance required light .

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Knowledgeable staff and very friendly

Knowledgeable staff and very friendly

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Knowledgeable staff and very friendly

Knowledgeable staff and very friendly

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This was my second time going to Valvoline and I prize the ability to stay in my car while they service my vehicle. The first t ...

This was my second time going to Valvoline and I prize the ability to stay in my car while they service my vehicle. The first time the technicians were polite, kind and friendly and they got me to replace a few more things than the dealership has been able to get me to allow them to replace because I was able to see the filters that were dirty. This time around I appreciated the non-pressure approach to showing what we need. I love the screen that they use to show us what can be serviced and really loved being able to see the oil being changed under the car. More than anything I love love the fact that they showed me how to use some of the controls on my car which is always a mystery when we take it to the dealerships.

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Very nice staff I was finished in 6 minutes! I was very impressed. Once my oil change was done I paid and left not pressured fo ...

Very nice staff I was finished in 6 minutes! I was very impressed. Once my oil change was done I paid and left not pressured for any add ons like other companies

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This was my second time going to Valvoline and I prize the ability to stay in my car while they service my vehicle. The first t ...

This was my second time going to Valvoline and I prize the ability to stay in my car while they service my vehicle. The first time the technicians were polite, kind and friendly and they got me to replace a few more things than the dealership has been able to get me to allow them to replace because I was able to see the filters that were dirty. This time around I appreciated the non-pressure approach to showing what we need. I love the screen that they use to show us what can be serviced and really loved being able to see the oil being changed under the car. More than anything I love love the fact that they showed me how to use some of the controls on my car which is always a mystery when we take it to the dealerships.

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Very nice staff I was finished in 6 minutes! I was very impressed. Once my oil change was done I paid and left not pressured fo ...

Very nice staff I was finished in 6 minutes! I was very impressed. Once my oil change was done I paid and left not pressured for any add ons like other companies

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Always have a great experience there

Always have a great experience there

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Always have a great experience there

Always have a great experience there

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Out of stock for Audi windshield wipers and engine air filters.

Out of stock for Audi windshield wipers and engine air filters.

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The customer service rendered was efficient.

The customer service rendered was efficient.

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Out of stock for Audi windshield wipers and engine air filters.

Out of stock for Audi windshield wipers and engine air filters.

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The customer service rendered was efficient.

The customer service rendered was efficient.

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Am pleased with the service.I wanted a 10,000 mile synthetic - but was told they did not offer one.Even though I know they sold ...

Am pleased with the service.I wanted a 10,000 mile synthetic - but was told they did not offer one.Even though I know they sold one - it is beat into the heads of these folks to tell people 3000 miles to sell more oil.We left the car with Valvoline, had lunch at Waffle house next door. the car was done when we were finshed eatting. Very happyI never do the highest setting - because there is always room for improvementJust right.

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Am pleased with the service.I wanted a 10,000 mile synthetic - but was told they did not offer one.Even though I know they sold ...

Am pleased with the service.I wanted a 10,000 mile synthetic - but was told they did not offer one.Even though I know they sold one - it is beat into the heads of these folks to tell people 3000 miles to sell more oil.We left the car with Valvoline, had lunch at Waffle house next door. the car was done when we were finshed eatting. Very happyI never do the highest setting - because there is always room for improvementJust right.

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Staff seemed very knowledgeable and were very professional

Staff seemed very knowledgeable and were very professional

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Staff seemed very knowledgeable and were very professional

Staff seemed very knowledgeable and were very professional

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Prompt and thorough service.

Prompt and thorough service.

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Prompt and thorough service.

Prompt and thorough service.

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Overalls they was great

Overalls they was great

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Overalls they was great

Overalls they was great

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Friendly and courteous. Didn't have to wait too long in line. I picked a peek time to come in. Lunchtime.

Friendly and courteous. Didn't have to wait too long in line. I picked a peek time to come in. Lunchtime.

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The guys were friendly enough and very straightforward with what they were doing and the price. Very fast process!

The guys were friendly enough and very straightforward with what they were doing and the price. Very fast process!

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The guys were friendly enough and very straightforward with what they were doing and the price. Very fast process!

The guys were friendly enough and very straightforward with what they were doing and the price. Very fast process!

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Friendly and courteous. Didn't have to wait too long in line. I picked a peek time to come in. Lunchtime.

Friendly and courteous. Didn't have to wait too long in line. I picked a peek time to come in. Lunchtime.

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In and out very quick. I was asked about additional services but never pressured.

In and out very quick. I was asked about additional services but never pressured.

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In and out very quick. I was asked about additional services but never pressured.

In and out very quick. I was asked about additional services but never pressured.

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Locality, quick service and nice employees.

Locality, quick service and nice employees.

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Locality, quick service and nice employees.

Locality, quick service and nice employees.

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Great customer service and quality work.

Great customer service and quality work.

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Great customer service and quality work.

Great customer service and quality work.

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The service was quick, the service technicians were friendly and knowledgeable.

The service was quick, the service technicians were friendly and knowledgeable.

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The service was quick, the service technicians were friendly and knowledgeable.

The service was quick, the service technicians were friendly and knowledgeable.

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The Huntersville NC staff is great. Always quick and informative.

The Huntersville NC staff is great. Always quick and informative.

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The Huntersville NC staff is great. Always quick and informative.

The Huntersville NC staff is great. Always quick and informative.

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I had a great experience. I didn't have to wait long and the service was fast.

I had a great experience. I didn't have to wait long and the service was fast.

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I had a great experience. I didn't have to wait long and the service was fast.

I had a great experience. I didn't have to wait long and the service was fast.

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Enjoy the quick service.

Enjoy the quick service.

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Excellent customer service received. Wasn't aware that even the tire pressure was going to be checked! Nice surprise for sure. T ...

Excellent customer service received. Wasn't aware that even the tire pressure was going to be checked! Nice surprise for sure. Thanks!

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Enjoy the quick service.

Enjoy the quick service.

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Excellent customer service received. Wasn't aware that even the tire pressure was going to be checked! Nice surprise for sure. T ...

Excellent customer service received. Wasn't aware that even the tire pressure was going to be checked! Nice surprise for sure. Thanks!

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Need better reading materials in the waiting room. Waiting room is a bit "dingy."

Need better reading materials in the waiting room. Waiting room is a bit "dingy."

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Need better reading materials in the waiting room. Waiting room is a bit "dingy."

Need better reading materials in the waiting room. Waiting room is a bit "dingy."

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Alan provided exceptional customer service and was very personable. Highly recommend this location and employee.

Alan provided exceptional customer service and was very personable. Highly recommend this location and employee.

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Alan provided exceptional customer service and was very personable. Highly recommend this location and employee.

Alan provided exceptional customer service and was very personable. Highly recommend this location and employee.

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Got me in quickly and had the oil I desired to use for my car. Close to my office, more convenient than the dealer.

Got me in quickly and had the oil I desired to use for my car. Close to my office, more convenient than the dealer.

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Got me in quickly and had the oil I desired to use for my car. Close to my office, more convenient than the dealer.

Got me in quickly and had the oil I desired to use for my car. Close to my office, more convenient than the dealer.

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The guys were very professional and friendly. Showed me to the waiting room. I didn't have to wait long.

The guys were very professional and friendly. Showed me to the waiting room. I didn't have to wait long.

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The guys were very professional and friendly. Showed me to the waiting room. I didn't have to wait long.

The guys were very professional and friendly. Showed me to the waiting room. I didn't have to wait long.

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A little to expensive

A little to expensive

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A little to expensive

A little to expensive

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The only thing I wasn’t satisfied with was how hard it was to turn in going south.

The only thing I wasn’t satisfied with was how hard it was to turn in going south.

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The only thing I wasn’t satisfied with was how hard it was to turn in going south.

The only thing I wasn’t satisfied with was how hard it was to turn in going south.

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It's close to me 5 min and staff is very knowledgeable and quick.

It's close to me 5 min and staff is very knowledgeable and quick.

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It's close to me 5 min and staff is very knowledgeable and quick.

It's close to me 5 min and staff is very knowledgeable and quick.

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Less aggressive upselling. Prompt work and pleasant environment.

Less aggressive upselling. Prompt work and pleasant environment.

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Less aggressive upselling. Prompt work and pleasant environment.

Less aggressive upselling. Prompt work and pleasant environment.

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Quick, expert and friendly service that I’ve come to expect at this location. I bring all our vehicles to this specific location ...

Quick, expert and friendly service that I’ve come to expect at this location. I bring all our vehicles to this specific location for these reasons. Despite being a bit further away.

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The guys were great doing the inspection. They gave me a good overview after the inspection. Overall great group of guys!

The guys were great doing the inspection. They gave me a good overview after the inspection. Overall great group of guys!

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Quick, expert and friendly service that I’ve come to expect at this location. I bring all our vehicles to this specific location ...

Quick, expert and friendly service that I’ve come to expect at this location. I bring all our vehicles to this specific location for these reasons. Despite being a bit further away.

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The guys were great doing the inspection. They gave me a good overview after the inspection. Overall great group of guys!

The guys were great doing the inspection. They gave me a good overview after the inspection. Overall great group of guys!

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The guys there are great, very polite and take care of business !

The guys there are great, very polite and take care of business !

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The guys there are great, very polite and take care of business !

The guys there are great, very polite and take care of business !

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Much rather deal with management who knows how my vehicle is and listens to what I'm saying needs to be checked.

Much rather deal with management who knows how my vehicle is and listens to what I'm saying needs to be checked.

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Much rather deal with management who knows how my vehicle is and listens to what I'm saying needs to be checked.

Much rather deal with management who knows how my vehicle is and listens to what I'm saying needs to be checked.

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Charles was awesome. He was professional and personal. He was just amazinf, honest and upfront.

Charles was awesome. He was professional and personal. He was just amazinf, honest and upfront.

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Charles was awesome. He was professional and personal. He was just amazinf, honest and upfront.

Charles was awesome. He was professional and personal. He was just amazinf, honest and upfront.

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The guys that were there that I worked with were great. But I believe that the pressure that the employees feel to push extra se ...

The guys that were there that I worked with were great. But I believe that the pressure that the employees feel to push extra services on customers leads them to make silly suggestions. The employee was extremely kind and polite about it, however I’d assume under yalls policies he was required to ask me about changing my wipers and cabin air filters; both of which were obviously brand new and without issue since I had purchased and changed them myself only 2 weeks prior. For myself I can look past the lofty requirements that are placed on them but other customers might feel a level of mistrust and view the company as money greedy if they were to be asked/told they need to change a 2 week old product.

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The guys that were there that I worked with were great. But I believe that the pressure that the employees feel to push extra se ...

The guys that were there that I worked with were great. But I believe that the pressure that the employees feel to push extra services on customers leads them to make silly suggestions. The employee was extremely kind and polite about it, however I’d assume under yalls policies he was required to ask me about changing my wipers and cabin air filters; both of which were obviously brand new and without issue since I had purchased and changed them myself only 2 weeks prior. For myself I can look past the lofty requirements that are placed on them but other customers might feel a level of mistrust and view the company as money greedy if they were to be asked/told they need to change a 2 week old product.

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Friendly service, quick and affordable.

Friendly service, quick and affordable.

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Friendly service, quick and affordable.

Friendly service, quick and affordable.

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The overall service was very good. They are always kind and Travis did an excellent job greeting and answering questions. Very s ...

The overall service was very good. They are always kind and Travis did an excellent job greeting and answering questions. Very satisfied!

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Friendly staff and fast service

Friendly staff and fast service

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The overall service was very good. They are always kind and Travis did an excellent job greeting and answering questions. Very s ...

The overall service was very good. They are always kind and Travis did an excellent job greeting and answering questions. Very satisfied!

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Friendly staff and fast service

Friendly staff and fast service

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Prompt and friendly service.

Prompt and friendly service.

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Prompt and friendly service.

Prompt and friendly service.

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Only because this is not near my home, I also get nervous whether I get what I paid for because it happened to me before, also . ...

Only because this is not near my home, I also get nervous whether I get what I paid for because it happened to me before, also ... I don't understand why I have to get a new one every 7500 miles? I should have asked questions and I didn't.

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Only because this is not near my home, I also get nervous whether I get what I paid for because it happened to me before, also . ...

Only because this is not near my home, I also get nervous whether I get what I paid for because it happened to me before, also ... I don't understand why I have to get a new one every 7500 miles? I should have asked questions and I didn't.

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I had to wait because it was Saturday morning at 10AM, that is a busy time. Everyone was great as always. I have been coming her ...

I had to wait because it was Saturday morning at 10AM, that is a busy time. Everyone was great as always. I have been coming here for years.

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I had to wait because it was Saturday morning at 10AM, that is a busy time. Everyone was great as always. I have been coming her ...

I had to wait because it was Saturday morning at 10AM, that is a busy time. Everyone was great as always. I have been coming here for years.

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The service was fast and the staff was friendly.

The service was fast and the staff was friendly.

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The service was fast and the staff was friendly.

The service was fast and the staff was friendly.

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The wait before the service area has an hour. That's a long wait.

The wait before the service area has an hour. That's a long wait.

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The wait before the service area has an hour. That's a long wait.

The wait before the service area has an hour. That's a long wait.

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All employees gave me a smile and they all were very professional. Very pleased.

All employees gave me a smile and they all were very professional. Very pleased.

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All employees gave me a smile and they all were very professional. Very pleased.

All employees gave me a smile and they all were very professional. Very pleased.

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Price was higher than I expected.

Price was higher than I expected.

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Price was higher than I expected.

Price was higher than I expected.

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I asked were their any discounts available. Because an oil change at valvoline is expensive to me. Attendant shared coupon with ...

I asked were their any discounts available. Because an oil change at valvoline is expensive to me. Attendant shared coupon with a couple of bucks off. Great full.

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I asked were their any discounts available. Because an oil change at valvoline is expensive to me. Attendant shared coupon with ...

I asked were their any discounts available. Because an oil change at valvoline is expensive to me. Attendant shared coupon with a couple of bucks off. Great full.

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Staff is very friendly and knowledgeable. Very smooth experience

Staff is very friendly and knowledgeable. Very smooth experience

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Staff is very friendly and knowledgeable. Very smooth experience

Staff is very friendly and knowledgeable. Very smooth experience

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Great staff and they do a good job.

Great staff and they do a good job.

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Great staff and they do a good job.

Great staff and they do a good job.

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The associates got me in and out quickly. There was no hassle to buy other products, the associates offered to print out the ser ...

The associates got me in and out quickly. There was no hassle to buy other products, the associates offered to print out the services and provide them on the receipt. They were informative of the oil change process as we were going through it and they were very nice.

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The associates got me in and out quickly. There was no hassle to buy other products, the associates offered to print out the ser ...

The associates got me in and out quickly. There was no hassle to buy other products, the associates offered to print out the services and provide them on the receipt. They were informative of the oil change process as we were going through it and they were very nice.

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The waiting room could use some sprucing up

The waiting room could use some sprucing up

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The waiting room could use some sprucing up

The waiting room could use some sprucing up

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They are quick and courteous. They let me know about other things my car might need, but they don’t pressure me.

They are quick and courteous. They let me know about other things my car might need, but they don’t pressure me.

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The staff is quick, knowledgeable, professional and I have never had a problem. The turn-around time is second to none and I ha ...

The staff is quick, knowledgeable, professional and I have never had a problem. The turn-around time is second to none and I have complete confidence leaving my car there while I get tasks done and then come back and pick it up !

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They are quick and courteous. They let me know about other things my car might need, but they don’t pressure me.

They are quick and courteous. They let me know about other things my car might need, but they don’t pressure me.

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The staff is quick, knowledgeable, professional and I have never had a problem. The turn-around time is second to none and I ha ...

The staff is quick, knowledgeable, professional and I have never had a problem. The turn-around time is second to none and I have complete confidence leaving my car there while I get tasks done and then come back and pick it up !

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Great service! Speedy turn around

Great service! Speedy turn around

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We have been coming for service for 11 years to this valvoline with our 2 cars. We get coupons and $10 discount for all our visi ...

We have been coming for service for 11 years to this valvoline with our 2 cars. We get coupons and $10 discount for all our visits and sent to us all the time, which we really like. My wife comes today with an expired coupon and it is not accepted. I get the online coupons sent to my email and my wife didn't have my email. $72 for a oil change today. Needless to say, very disappointed and unlikely to return. Thanks, Marty

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Great service! Speedy turn around

Great service! Speedy turn around

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We have been coming for service for 11 years to this valvoline with our 2 cars. We get coupons and $10 discount for all our visi ...

We have been coming for service for 11 years to this valvoline with our 2 cars. We get coupons and $10 discount for all our visits and sent to us all the time, which we really like. My wife comes today with an expired coupon and it is not accepted. I get the online coupons sent to my email and my wife didn't have my email. $72 for a oil change today. Needless to say, very disappointed and unlikely to return. Thanks, Marty

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I have the oil changed in my car at this location on a regular basis. I have always been pleased with the service that I receiv ...

I have the oil changed in my car at this location on a regular basis. I have always been pleased with the service that I receive.

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I have the oil changed in my car at this location on a regular basis. I have always been pleased with the service that I receiv ...

I have the oil changed in my car at this location on a regular basis. I have always been pleased with the service that I receive.

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The guy working on my car was nice and professional. When I had a question concerning which oil change to get, he gave me a good ...

The guy working on my car was nice and professional. When I had a question concerning which oil change to get, he gave me a good answer and did not just try to make me get the most expensive one. As always, the service was quick!

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The guy working on my car was nice and professional. When I had a question concerning which oil change to get, he gave me a good ...

The guy working on my car was nice and professional. When I had a question concerning which oil change to get, he gave me a good answer and did not just try to make me get the most expensive one. As always, the service was quick!

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As soon as I pulled in to the parking lot I was approach right away. Everyone was very friendly I was in and out, I will have m ...

As soon as I pulled in to the parking lot I was approach right away. Everyone was very friendly I was in and out, I will have my oil change here again.

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The wait before I could get the care in the bay

The wait before I could get the care in the bay

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As soon as I pulled in to the parking lot I was approach right away. Everyone was very friendly I was in and out, I will have m ...

As soon as I pulled in to the parking lot I was approach right away. Everyone was very friendly I was in and out, I will have my oil change here again.

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The wait before I could get the care in the bay

The wait before I could get the care in the bay

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Close by. Nice folks

Close by. Nice folks

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Close by. Nice folks

Close by. Nice folks

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Communication was great! They were busy but had me in and out in a timely manner. Great customer service and very knowledgeable

Communication was great! They were busy but had me in and out in a timely manner. Great customer service and very knowledgeable

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Communication was great! They were busy but had me in and out in a timely manner. Great customer service and very knowledgeable

Communication was great! They were busy but had me in and out in a timely manner. Great customer service and very knowledgeable

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All the employees were nice and knowledgeable. Spoke professionally and were respectful. .

All the employees were nice and knowledgeable. Spoke professionally and were respectful. .

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Staff were very knowledgeable and I was greeted immediately!!

Staff were very knowledgeable and I was greeted immediately!!

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All the employees were nice and knowledgeable. Spoke professionally and were respectful. .

All the employees were nice and knowledgeable. Spoke professionally and were respectful. .

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Staff were very knowledgeable and I was greeted immediately!!

Staff were very knowledgeable and I was greeted immediately!!

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Excellent server and Customer Support

Excellent server and Customer Support

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Excellent server and Customer Support

Excellent server and Customer Support

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I had to reset the dashboard reminder myself. They forgot to do it.

I had to reset the dashboard reminder myself. They forgot to do it.

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The service was friendly, quick, and efficient. The staff made me aware of a potential problem in the future but did not attemp ...

The service was friendly, quick, and efficient. The staff made me aware of a potential problem in the future but did not attempt to pressure me into buying an additional product.

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I had to reset the dashboard reminder myself. They forgot to do it.

I had to reset the dashboard reminder myself. They forgot to do it.

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The service was friendly, quick, and efficient. The staff made me aware of a potential problem in the future but did not attemp ...

The service was friendly, quick, and efficient. The staff made me aware of a potential problem in the future but did not attempt to pressure me into buying an additional product.

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Always great service at this Valvoline station. Always greeted positively and professionally.

Always great service at this Valvoline station. Always greeted positively and professionally.

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Always great service at this Valvoline station. Always greeted positively and professionally.

Always great service at this Valvoline station. Always greeted positively and professionally.

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Highly sat

Highly sat

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Highly sat

Highly sat

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Always a friendly and courteous staff. I always feel like I'm informed, but never pressured. Always speedy and efficient.

Always a friendly and courteous staff. I always feel like I'm informed, but never pressured. Always speedy and efficient.

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Always a friendly and courteous staff. I always feel like I'm informed, but never pressured. Always speedy and efficient.

Always a friendly and courteous staff. I always feel like I'm informed, but never pressured. Always speedy and efficient.

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Had to wait outside for about 25-30 minutes.

Had to wait outside for about 25-30 minutes.

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Employees work well together. They seem to know what they are doing and do it well. They work carefully and make sure that the ...

Employees work well together. They seem to know what they are doing and do it well. They work carefully and make sure that they understand what I requested and did not let me leave until I was fully satisfied. They made me feel welcome.Great work Valvoline Team! Thank you!

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Had to wait outside for about 25-30 minutes.

Had to wait outside for about 25-30 minutes.

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Employees work well together. They seem to know what they are doing and do it well. They work carefully and make sure that the ...

Employees work well together. They seem to know what they are doing and do it well. They work carefully and make sure that they understand what I requested and did not let me leave until I was fully satisfied. They made me feel welcome.Great work Valvoline Team! Thank you!

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The employees went through everything on their checklist and found out that my truck was a half a quart low when he looked at th ...

The employees went through everything on their checklist and found out that my truck was a half a quart low when he looked at the dipstick. He added that missing quart and I was checked out and on my way.

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The employees went through everything on their checklist and found out that my truck was a half a quart low when he looked at th ...

The employees went through everything on their checklist and found out that my truck was a half a quart low when he looked at the dipstick. He added that missing quart and I was checked out and on my way.

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Service completed as expected with no complaints

Service completed as expected with no complaints

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The waiting room has a strong smell of cigarette smoke

The waiting room has a strong smell of cigarette smoke

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The cost of oil changes at Valvoline have increased dramatically over the past few years. I do appreciate the convince and the ...

The cost of oil changes at Valvoline have increased dramatically over the past few years. I do appreciate the convince and the typical speed in which service is performed. If the cost was lower I would be more diligent about getting it changed exactly on time.

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The gentleman who took care of me was very friendly and attentive. I had a great experience and I had to wait outside because th ...

The gentleman who took care of me was very friendly and attentive. I had a great experience and I had to wait outside because there were 3 cars ahead of me.

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Service completed as expected with no complaints

Service completed as expected with no complaints

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The waiting room has a strong smell of cigarette smoke

The waiting room has a strong smell of cigarette smoke

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The cost of oil changes at Valvoline have increased dramatically over the past few years. I do appreciate the convince and the ...

The cost of oil changes at Valvoline have increased dramatically over the past few years. I do appreciate the convince and the typical speed in which service is performed. If the cost was lower I would be more diligent about getting it changed exactly on time.

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The gentleman who took care of me was very friendly and attentive. I had a great experience and I had to wait outside because th ...

The gentleman who took care of me was very friendly and attentive. I had a great experience and I had to wait outside because there were 3 cars ahead of me.

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I don’t want to be pressured into buying synthetic (the most expensive) oil.

I don’t want to be pressured into buying synthetic (the most expensive) oil.

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I don’t want to be pressured into buying synthetic (the most expensive) oil.

I don’t want to be pressured into buying synthetic (the most expensive) oil.

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It would have been over $60 dollars if I didn't have a little coupon. Oil changes shouldn't cost that much. Being out of town th ...

It would have been over $60 dollars if I didn't have a little coupon. Oil changes shouldn't cost that much. Being out of town this was my best option, but the guy I normally go to would only charge me $30 for the exact same service.

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It would have been over $60 dollars if I didn't have a little coupon. Oil changes shouldn't cost that much. Being out of town th ...

It would have been over $60 dollars if I didn't have a little coupon. Oil changes shouldn't cost that much. Being out of town this was my best option, but the guy I normally go to would only charge me $30 for the exact same service.

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Great service. Technician was extremely friendly.

Great service. Technician was extremely friendly.

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Great service. Technician was extremely friendly.

Great service. Technician was extremely friendly.

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I had to wait an hour before getting into the oil change bay. I know it wasn't the fault of anyone but it was uncomfortable.

I had to wait an hour before getting into the oil change bay. I know it wasn't the fault of anyone but it was uncomfortable.

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I had to wait an hour before getting into the oil change bay. I know it wasn't the fault of anyone but it was uncomfortable.

I had to wait an hour before getting into the oil change bay. I know it wasn't the fault of anyone but it was uncomfortable.

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They promptly checked my car and changed the oil. They did not have any concerns and I was on my way pretty fast.

They promptly checked my car and changed the oil. They did not have any concerns and I was on my way pretty fast.

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They promptly checked my car and changed the oil. They did not have any concerns and I was on my way pretty fast.

They promptly checked my car and changed the oil. They did not have any concerns and I was on my way pretty fast.

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Prices are far too high for the service provided.

Prices are far too high for the service provided.

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I didn't have to wait for my service. I didn't have to wait long to have the oil changed or my car inspected. Everyone I came ...

I didn't have to wait for my service. I didn't have to wait long to have the oil changed or my car inspected. Everyone I came in contact with was polite.

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I didn't have to wait for my service. I didn't have to wait long to have the oil changed or my car inspected. Everyone I came ...

I didn't have to wait for my service. I didn't have to wait long to have the oil changed or my car inspected. Everyone I came in contact with was polite.

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Prices are far too high for the service provided.

Prices are far too high for the service provided.

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I was visiting family in Huntersville, NC from Raleigh, NC when my change oil light came on. We brought the car in late Saturd ...

I was visiting family in Huntersville, NC from Raleigh, NC when my change oil light came on. We brought the car in late Saturday afternoon and they were able to get my oil changed for me and told me it would take about 30 minutes as they was another car in front of mine. We left the car and came back 30 minutes later, just as they were pulling it out of the garage. They were extremely nice and if I lived in the area, I would go back. I am going to see if there is a Valvoline facility in my home area for future usage.

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Some of the employess were really rude and there was also a fender bender in the parking lot RIGHT behind me.

Some of the employess were really rude and there was also a fender bender in the parking lot RIGHT behind me.

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I was visiting family in Huntersville, NC from Raleigh, NC when my change oil light came on. We brought the car in late Saturd ...

I was visiting family in Huntersville, NC from Raleigh, NC when my change oil light came on. We brought the car in late Saturday afternoon and they were able to get my oil changed for me and told me it would take about 30 minutes as they was another car in front of mine. We left the car and came back 30 minutes later, just as they were pulling it out of the garage. They were extremely nice and if I lived in the area, I would go back. I am going to see if there is a Valvoline facility in my home area for future usage.

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Some of the employess were really rude and there was also a fender bender in the parking lot RIGHT behind me.

Some of the employess were really rude and there was also a fender bender in the parking lot RIGHT behind me.

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Always friendly, professional and knowledgeable. I have never had a bad experience her.

Always friendly, professional and knowledgeable. I have never had a bad experience her.

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Always friendly, professional and knowledgeable. I have never had a bad experience her.

Always friendly, professional and knowledgeable. I have never had a bad experience her.

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Told staff I was only interested in oil change and that is what I could afford. Staff still insisted in trying to upsell me on o ...

Told staff I was only interested in oil change and that is what I could afford. Staff still insisted in trying to upsell me on over $150 in additional services. Their upsell upset me into thinking my car was in disrepair when it was not. I know that that is your business model and they are doing their jobs and probably commissioned based. The business model sucks but I expect that from any oil change place be it Juffy Lube, Valvoline or a dealer. I need my oil changed so what can I do but endure it?

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Told staff I was only interested in oil change and that is what I could afford. Staff still insisted in trying to upsell me on o ...

Told staff I was only interested in oil change and that is what I could afford. Staff still insisted in trying to upsell me on over $150 in additional services. Their upsell upset me into thinking my car was in disrepair when it was not. I know that that is your business model and they are doing their jobs and probably commissioned based. The business model sucks but I expect that from any oil change place be it Juffy Lube, Valvoline or a dealer. I need my oil changed so what can I do but endure it?

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friendly staff, busy friday afternoon, working well together to get things done fast and right.

friendly staff, busy friday afternoon, working well together to get things done fast and right.

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friendly staff, busy friday afternoon, working well together to get things done fast and right.

friendly staff, busy friday afternoon, working well together to get things done fast and right.

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Great customer service and communication.

Great customer service and communication.

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Great customer service and communication.

Great customer service and communication.

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Have been there several times in the past and have not encountered any problems

Have been there several times in the past and have not encountered any problems

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Have been there several times in the past and have not encountered any problems

Have been there several times in the past and have not encountered any problems

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Customer service was great! I love that I can stay in my car while getting oil changed. I have a 3 year old, so that helps me ou ...

Customer service was great! I love that I can stay in my car while getting oil changed. I have a 3 year old, so that helps me out a lot.

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Customer service was great! I love that I can stay in my car while getting oil changed. I have a 3 year old, so that helps me ou ...

Customer service was great! I love that I can stay in my car while getting oil changed. I have a 3 year old, so that helps me out a lot.

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Friendly staff, quick turn around. Fair pricing.

Friendly staff, quick turn around. Fair pricing.

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Friendly staff, quick turn around. Fair pricing.

Friendly staff, quick turn around. Fair pricing.

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Crew worked together with knowledge of what to check.

Crew worked together with knowledge of what to check.

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Crew worked together with knowledge of what to check.

Crew worked together with knowledge of what to check.

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Friendly team members and worked quickly

Friendly team members and worked quickly

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Friendly team members and worked quickly

Friendly team members and worked quickly

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Nothing specific. The Oil Change was completed and transacted as normal. Nothing more than that.

Nothing specific. The Oil Change was completed and transacted as normal. Nothing more than that.

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Nothing specific. The Oil Change was completed and transacted as normal. Nothing more than that.

Nothing specific. The Oil Change was completed and transacted as normal. Nothing more than that.

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I have a small child so I need quick service. Having to get her out of the car and sit in a waiting room is not really something ...

I have a small child so I need quick service. Having to get her out of the car and sit in a waiting room is not really something that I prefer. I pulled right in didn’t even have to take my child out of her car seat. Excellent service.

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I have a small child so I need quick service. Having to get her out of the car and sit in a waiting room is not really something ...

I have a small child so I need quick service. Having to get her out of the car and sit in a waiting room is not really something that I prefer. I pulled right in didn’t even have to take my child out of her car seat. Excellent service.

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The customer service was very good, and I was treated very well during my time being there. They seemed to ensure the quality o ...

The customer service was very good, and I was treated very well during my time being there. They seemed to ensure the quality of the service they provided, and I was left with a good feeling about my car upon leaving

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The customer service was very good, and I was treated very well during my time being there. They seemed to ensure the quality o ...

The customer service was very good, and I was treated very well during my time being there. They seemed to ensure the quality of the service they provided, and I was left with a good feeling about my car upon leaving

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The representative was courteous and professional. The wait time was long (30 minutes) before my vehicle was in the service area ...

The representative was courteous and professional. The wait time was long (30 minutes) before my vehicle was in the service area. It was lunch time so they may have been short handed.

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The representative was courteous and professional. The wait time was long (30 minutes) before my vehicle was in the service area ...

The representative was courteous and professional. The wait time was long (30 minutes) before my vehicle was in the service area. It was lunch time so they may have been short handed.

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The technician knew exactly what he was doing. He explained the difference between the different oil changes (i.e) 3000 miles, 5 ...

The technician knew exactly what he was doing. He explained the difference between the different oil changes (i.e) 3000 miles, 5000 miles, etc.

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The service Is always on point and the staff members are knowledgeable, considerate and courteous.

The service Is always on point and the staff members are knowledgeable, considerate and courteous.

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The technician knew exactly what he was doing. He explained the difference between the different oil changes (i.e) 3000 miles, 5 ...

The technician knew exactly what he was doing. He explained the difference between the different oil changes (i.e) 3000 miles, 5000 miles, etc.

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The service Is always on point and the staff members are knowledgeable, considerate and courteous.

The service Is always on point and the staff members are knowledgeable, considerate and courteous.

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The associates keep me informed about the service needs of my vehicle and was highly knowledgeable and friendly.

The associates keep me informed about the service needs of my vehicle and was highly knowledgeable and friendly.

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The associates keep me informed about the service needs of my vehicle and was highly knowledgeable and friendly.

The associates keep me informed about the service needs of my vehicle and was highly knowledgeable and friendly.

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Great customer service! No pressure.I trust RJ sir mechanics.

Great customer service! No pressure.I trust RJ sir mechanics.

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Great customer service! No pressure.I trust RJ sir mechanics.

Great customer service! No pressure.I trust RJ sir mechanics.

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I feel comfortable at this location. I never feel they are mistreating me. I feel like they are trustworthy.

I feel comfortable at this location. I never feel they are mistreating me. I feel like they are trustworthy.

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I feel comfortable at this location. I never feel they are mistreating me. I feel like they are trustworthy.

I feel comfortable at this location. I never feel they are mistreating me. I feel like they are trustworthy.

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Great group of people and great service

Great group of people and great service

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The service was quick and the people were very nice. I did not feel pressured for any addition services and felt very helped.

The service was quick and the people were very nice. I did not feel pressured for any addition services and felt very helped.

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Great group of people and great service

Great group of people and great service

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The service was quick and the people were very nice. I did not feel pressured for any addition services and felt very helped.

The service was quick and the people were very nice. I did not feel pressured for any addition services and felt very helped.

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employees are friendly and helpful

employees are friendly and helpful

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employees are friendly and helpful

employees are friendly and helpful

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The technician was friendly and helpful.

The technician was friendly and helpful.

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I've been coming to this location for years, I have recommended Valvoline to many others. The staff at this location are so frie ...

I've been coming to this location for years, I have recommended Valvoline to many others. The staff at this location are so friendly and fast! Keep up the good work guys!!!

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Service is quick. I do not have to wait long.

Service is quick. I do not have to wait long.

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Two hour wait

Two hour wait

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Service is quick. I do not have to wait long.

Service is quick. I do not have to wait long.

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Two hour wait

Two hour wait

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The technician was friendly and helpful.

The technician was friendly and helpful.

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I've been coming to this location for years, I have recommended Valvoline to many others. The staff at this location are so frie ...

I've been coming to this location for years, I have recommended Valvoline to many others. The staff at this location are so friendly and fast! Keep up the good work guys!!!

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Great service as always

Great service as always

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I have been going there for years and trust the people that work there

I have been going there for years and trust the people that work there

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Great service as always

Great service as always

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I have been going there for years and trust the people that work there

I have been going there for years and trust the people that work there

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Quick service and friendly staff

Quick service and friendly staff

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Quick service and friendly staff

Quick service and friendly staff

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Staff was very knowledgeable took the time to explain my options. Since I used synthic oil the rep explain the mileage requireme ...

Staff was very knowledgeable took the time to explain my options. Since I used synthic oil the rep explain the mileage requirements and wrote it down for me.

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Very friendly staff. The young man that serviced my vehicle was very friendly and knowledgable. He quickly and professionally to ...

Very friendly staff. The young man that serviced my vehicle was very friendly and knowledgable. He quickly and professionally took good care of my vehicle. Will definitely come again. Thank you very much!

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Staff was very knowledgeable took the time to explain my options. Since I used synthic oil the rep explain the mileage requireme ...

Staff was very knowledgeable took the time to explain my options. Since I used synthic oil the rep explain the mileage requirements and wrote it down for me.

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Very friendly staff. The young man that serviced my vehicle was very friendly and knowledgable. He quickly and professionally to ...

Very friendly staff. The young man that serviced my vehicle was very friendly and knowledgable. He quickly and professionally took good care of my vehicle. Will definitely come again. Thank you very much!

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The tech I spoke with was friendly and knowledgeable

The tech I spoke with was friendly and knowledgeable

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The tech I spoke with was friendly and knowledgeable

The tech I spoke with was friendly and knowledgeable

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Easy employee I came in contact with was professional and respectful. I appreciate that

Easy employee I came in contact with was professional and respectful. I appreciate that

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The technician was friendly, asked questions before proceeding with additional services, informed me of the cost of those servic ...

The technician was friendly, asked questions before proceeding with additional services, informed me of the cost of those services prior to completing them, and gave an overall enjoyable visit

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Easy employee I came in contact with was professional and respectful. I appreciate that

Easy employee I came in contact with was professional and respectful. I appreciate that

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The technician was friendly, asked questions before proceeding with additional services, informed me of the cost of those servic ...

The technician was friendly, asked questions before proceeding with additional services, informed me of the cost of those services prior to completing them, and gave an overall enjoyable visit

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The man said I needed a bulb. He did not tell me what kind of bulb, just said it would cost around $10. How do I even know he pu ...

The man said I needed a bulb. He did not tell me what kind of bulb, just said it would cost around $10. How do I even know he put a bulb in? He did not show me a bulb nor would I even know where to look since he did not tell me where it is.

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Staff were great and efficient

Staff were great and efficient

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The man said I needed a bulb. He did not tell me what kind of bulb, just said it would cost around $10. How do I even know he pu ...

The man said I needed a bulb. He did not tell me what kind of bulb, just said it would cost around $10. How do I even know he put a bulb in? He did not show me a bulb nor would I even know where to look since he did not tell me where it is.

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Staff were great and efficient

Staff were great and efficient

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Your customer service is far superior to any alternative oil changing places around our town. Your main customer service rep was ...

Your customer service is far superior to any alternative oil changing places around our town. Your main customer service rep was top notch, prompt and friendly. Aw can’t say enough great things about him. We waited a minute or two before we were directed in and were never sitting around wondering what happens next. Our visit was quick and all of your employees were professional. I have already recommended this location to 2 or 3 people. Though your pricing is still pretty high above similar places, I don’t mind coming back for friendly customer service and the luxury of not having to drag my children out of the car.

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Your customer service is far superior to any alternative oil changing places around our town. Your main customer service rep was ...

Your customer service is far superior to any alternative oil changing places around our town. Your main customer service rep was top notch, prompt and friendly. Aw can’t say enough great things about him. We waited a minute or two before we were directed in and were never sitting around wondering what happens next. Our visit was quick and all of your employees were professional. I have already recommended this location to 2 or 3 people. Though your pricing is still pretty high above similar places, I don’t mind coming back for friendly customer service and the luxury of not having to drag my children out of the car.

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The staff was courteous and the service was great. The manager on duty was knowledgeable and helpful

The staff was courteous and the service was great. The manager on duty was knowledgeable and helpful

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The staff was courteous and the service was great. The manager on duty was knowledgeable and helpful

The staff was courteous and the service was great. The manager on duty was knowledgeable and helpful

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I waited for a long time.

I waited for a long time.

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Got what I expected without a ridiculous wait

Got what I expected without a ridiculous wait

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I waited for a long time.

I waited for a long time.

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Got what I expected without a ridiculous wait

Got what I expected without a ridiculous wait

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Quick service and the gentleman knew a lot concerning my car

Quick service and the gentleman knew a lot concerning my car

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Quick service and the gentleman knew a lot concerning my car

Quick service and the gentleman knew a lot concerning my car

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The service was so quick and the representatives were so friendly to both me and my daughter it was great to not have to get he ...

The service was so quick and the representatives were so friendly to both me and my daughter it was great to not have to get her out of her car seat out of the car she could happily play with toys while they checked up our car I really appreciated that they spoke to me in an intelligent but relatable manner and not condescending because I was a woman I have received nothing but friendly service both visits I have gone to this Location and I plan on continuing to use them for my regular oil changes as it is very convenient to my work

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The service was so quick and the representatives were so friendly to both me and my daughter it was great to not have to get he ...

The service was so quick and the representatives were so friendly to both me and my daughter it was great to not have to get her out of her car seat out of the car she could happily play with toys while they checked up our car I really appreciated that they spoke to me in an intelligent but relatable manner and not condescending because I was a woman I have received nothing but friendly service both visits I have gone to this Location and I plan on continuing to use them for my regular oil changes as it is very convenient to my work

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Only because I was told to wait behind a gentleman who just pulled in. Both bays were occupied. As I waited another customer p ...

Only because I was told to wait behind a gentleman who just pulled in. Both bays were occupied. As I waited another customer pulled in to the bay next to me. The customer who was in that bay was finished. Instead of asking the customer who pulled up beside me to allow me to pull my car in to that bay; as I was there well before; the newer customer was allowed to recieve service before me. As a matter of fact, she was finished by the time I pulled my car in and got out of my car. Otherwise, I was highly satisfied with the service and the staff was great and had great attitudes.

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Only because I was told to wait behind a gentleman who just pulled in. Both bays were occupied. As I waited another customer p ...

Only because I was told to wait behind a gentleman who just pulled in. Both bays were occupied. As I waited another customer pulled in to the bay next to me. The customer who was in that bay was finished. Instead of asking the customer who pulled up beside me to allow me to pull my car in to that bay; as I was there well before; the newer customer was allowed to recieve service before me. As a matter of fact, she was finished by the time I pulled my car in and got out of my car. Otherwise, I was highly satisfied with the service and the staff was great and had great attitudes.

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I had just put in an air filter about 2 weeks before my oil change. I was hoping I save some money. I expected the service guy t ...

I had just put in an air filter about 2 weeks before my oil change. I was hoping I save some money. I expected the service guy to say I needed a new one. He didn’t. He was completely honest!! That was a nice change of pace. As a woman I’m used to mechanics thinking I’m an idiot. These guys didn’t.

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I had just put in an air filter about 2 weeks before my oil change. I was hoping I save some money. I expected the service guy t ...

I had just put in an air filter about 2 weeks before my oil change. I was hoping I save some money. I expected the service guy to say I needed a new one. He didn’t. He was completely honest!! That was a nice change of pace. As a woman I’m used to mechanics thinking I’m an idiot. These guys didn’t.

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The guys servicing my car were absolutely courteous and friendly. I felt like my car was in good hands and at one point when my ...

The guys servicing my car were absolutely courteous and friendly. I felt like my car was in good hands and at one point when my oil cap had fallen, all the guys in the shop brought their flashlights over to help look. It was quick, friendly, and I appreciated that they didn't pressure me to buy more more more.

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The guys servicing my car were absolutely courteous and friendly. I felt like my car was in good hands and at one point when my ...

The guys servicing my car were absolutely courteous and friendly. I felt like my car was in good hands and at one point when my oil cap had fallen, all the guys in the shop brought their flashlights over to help look. It was quick, friendly, and I appreciated that they didn't pressure me to buy more more more.

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Received the service I was expecting.

Received the service I was expecting.

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Received the service I was expecting.

Received the service I was expecting.

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We were very satisfieThanks so much.

We were very satisfieThanks so much.

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We were very satisfieThanks so much.

We were very satisfieThanks so much.

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Both Reps Naeme & Brandon are very helpful & work efficiently & professionally. Very respectful & and an Asset to Valvoline Cor ...

Both Reps Naeme & Brandon are very helpful & work efficiently & professionally. Very respectful & and an Asset to Valvoline Corp.

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Both Reps Naeme & Brandon are very helpful & work efficiently & professionally. Very respectful & and an Asset to Valvoline Cor ...

Both Reps Naeme & Brandon are very helpful & work efficiently & professionally. Very respectful & and an Asset to Valvoline Corp.

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Took too long,

Took too long,

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Friendly and no unnecessary attempt to upsell - did provide basic suggestions of care needed due to mileage

Friendly and no unnecessary attempt to upsell - did provide basic suggestions of care needed due to mileage

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Took too long,

Took too long,

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Friendly and no unnecessary attempt to upsell - did provide basic suggestions of care needed due to mileage

Friendly and no unnecessary attempt to upsell - did provide basic suggestions of care needed due to mileage

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Very nice and friendly staff

Very nice and friendly staff

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Very nice and friendly staff

Very nice and friendly staff

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Staff was great and attentive

Staff was great and attentive

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Staff was great and attentive

Staff was great and attentive

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They were polite and honest

They were polite and honest

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They were polite and honest

They were polite and honest

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Great people and service

Great people and service

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Great people and service

Great people and service

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Very friendly techs that treated my suv as if it was theirs.

Very friendly techs that treated my suv as if it was theirs.

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Very friendly techs that treated my suv as if it was theirs.

Very friendly techs that treated my suv as if it was theirs.

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It’s an oils change. It’s always the same so there’s nothing to get highly satisfied about.

It’s an oils change. It’s always the same so there’s nothing to get highly satisfied about.

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It’s an oils change. It’s always the same so there’s nothing to get highly satisfied about.

It’s an oils change. It’s always the same so there’s nothing to get highly satisfied about.

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They were open early and took me immediately into the service bay. I was back on the road in less than 30-min.

They were open early and took me immediately into the service bay. I was back on the road in less than 30-min.

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They were open early and took me immediately into the service bay. I was back on the road in less than 30-min.

They were open early and took me immediately into the service bay. I was back on the road in less than 30-min.

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Fast fast fast

Fast fast fast

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Fast fast fast

Fast fast fast

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Excellent the guys are nice

Excellent the guys are nice

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Excellent the guys are nice

Excellent the guys are nice

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I feel like $58 for an oil change and $25.69 for the labor on something that took less than 15 minutes is overly pricey, especia ...

I feel like $58 for an oil change and $25.69 for the labor on something that took less than 15 minutes is overly pricey, especially when other places offer the service for $20-$45.I don't have time to hunt for coupons so it would be nice to not feel robbed just because you're convenient.

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I feel like $58 for an oil change and $25.69 for the labor on something that took less than 15 minutes is overly pricey, especia ...

I feel like $58 for an oil change and $25.69 for the labor on something that took less than 15 minutes is overly pricey, especially when other places offer the service for $20-$45.I don't have time to hunt for coupons so it would be nice to not feel robbed just because you're convenient.

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First time at this location since moving to this area. Very kind and answered all my questions.

First time at this location since moving to this area. Very kind and answered all my questions.

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First time at this location since moving to this area. Very kind and answered all my questions.

First time at this location since moving to this area. Very kind and answered all my questions.

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It was a good experience overall.

It was a good experience overall.

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It was a good experience overall.

It was a good experience overall.

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Staff was courteous and really efficient at completing the service I needed! Everyone was so friendly and professional. Awesome ...

Staff was courteous and really efficient at completing the service I needed! Everyone was so friendly and professional. Awesome job!

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Staff was courteous and really efficient at completing the service I needed! Everyone was so friendly and professional. Awesome ...

Staff was courteous and really efficient at completing the service I needed! Everyone was so friendly and professional. Awesome job!

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Good professional crew working there

Good professional crew working there

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Good professional crew working there

Good professional crew working there

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Nice crew

Nice crew

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Nice crew

Nice crew

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Very friendly service, they did everything I asked and more, and I left my car Amber came back for it, I was not in a hurry, and ...

Very friendly service, they did everything I asked and more, and I left my car Amber came back for it, I was not in a hurry, and I had a coupon, but he doubled it, very satisfied

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I use this location and the Cornelius location and am always happy with the speed and staff

I use this location and the Cornelius location and am always happy with the speed and staff

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The staff were friendly, courteous, efficient, and communicative. It was great to be able to just sit in my vehicle for the few ...

The staff were friendly, courteous, efficient, and communicative. It was great to be able to just sit in my vehicle for the few minutes it took to get the change done.

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Very friendly service, they did everything I asked and more, and I left my car Amber came back for it, I was not in a hurry, and ...

Very friendly service, they did everything I asked and more, and I left my car Amber came back for it, I was not in a hurry, and I had a coupon, but he doubled it, very satisfied

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I use this location and the Cornelius location and am always happy with the speed and staff

I use this location and the Cornelius location and am always happy with the speed and staff

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The staff were friendly, courteous, efficient, and communicative. It was great to be able to just sit in my vehicle for the few ...

The staff were friendly, courteous, efficient, and communicative. It was great to be able to just sit in my vehicle for the few minutes it took to get the change done.

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Very nice people and nolegable

Very nice people and nolegable

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Very nice people and nolegable

Very nice people and nolegable

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Naeem was my service provider. He was absolutely excellent....honest and knowledgeable. I will definitely be back to see him whe ...

Naeem was my service provider. He was absolutely excellent....honest and knowledgeable. I will definitely be back to see him when my car needs serviced.

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Naeem was my service provider. He was absolutely excellent....honest and knowledgeable. I will definitely be back to see him whe ...

Naeem was my service provider. He was absolutely excellent....honest and knowledgeable. I will definitely be back to see him when my car needs serviced.

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everyone was very friendly

everyone was very friendly

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Very professional men, they did a great job and communicated well with each other and with me.

Very professional men, they did a great job and communicated well with each other and with me.

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everyone was very friendly

everyone was very friendly

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Very professional men, they did a great job and communicated well with each other and with me.

Very professional men, they did a great job and communicated well with each other and with me.

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long wait, super expensive for an oil change ($41) and this is more than subaru! I had a coupon, so worth it.

long wait, super expensive for an oil change ($41) and this is more than subaru! I had a coupon, so worth it.

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Very carefully in what they do to your car. Friendly, quick

Very carefully in what they do to your car. Friendly, quick

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long wait, super expensive for an oil change ($41) and this is more than subaru! I had a coupon, so worth it.

long wait, super expensive for an oil change ($41) and this is more than subaru! I had a coupon, so worth it.

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Very carefully in what they do to your car. Friendly, quick

Very carefully in what they do to your car. Friendly, quick

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waiting room chairs are dirty,

waiting room chairs are dirty,

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The people were really friendly and know what they are doing !!

The people were really friendly and know what they are doing !!

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waiting room chairs are dirty,

waiting room chairs are dirty,

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The people were really friendly and know what they are doing !!

The people were really friendly and know what they are doing !!

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The workers there were super nice and friendly & to the point.

The workers there were super nice and friendly & to the point.

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The workers there were super nice and friendly & to the point.

The workers there were super nice and friendly & to the point.

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Everyone was very friendly and very thorough in explaining to me the services, as they performed the service and noticed things ...

Everyone was very friendly and very thorough in explaining to me the services, as they performed the service and noticed things they explained them and offered solutions but not a hard sell which increased my trust and will influenced my choice to return for my next service

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The team was very respectful

The team was very respectful

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The employee was very nice and friendly

The employee was very nice and friendly

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Everyone was very friendly and very thorough in explaining to me the services, as they performed the service and noticed things ...

Everyone was very friendly and very thorough in explaining to me the services, as they performed the service and noticed things they explained them and offered solutions but not a hard sell which increased my trust and will influenced my choice to return for my next service

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The team was very respectful

The team was very respectful

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The employee was very nice and friendly

The employee was very nice and friendly

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Brandon was quick to greet me and promptly took my car for service. When an issue arose with my inspection he quickly pointed ou ...

Brandon was quick to greet me and promptly took my car for service. When an issue arose with my inspection he quickly pointed out the problem and offered services to correct the issue for my state inspection. All the employees are extremely nice and I'm always in and out pretty quickly.

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Brandon was quick to greet me and promptly took my car for service. When an issue arose with my inspection he quickly pointed ou ...

Brandon was quick to greet me and promptly took my car for service. When an issue arose with my inspection he quickly pointed out the problem and offered services to correct the issue for my state inspection. All the employees are extremely nice and I'm always in and out pretty quickly.

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Courteous & knowledgable staff, good quality service at a good price

Courteous & knowledgable staff, good quality service at a good price

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Courteous & knowledgable staff, good quality service at a good price

Courteous & knowledgable staff, good quality service at a good price

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I had to wait over an hour to get in, just wasn’t very happy to have to wait that long.

I had to wait over an hour to get in, just wasn’t very happy to have to wait that long.

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I arrived 4th in line. I was told the wait would be 30 minutes or less. I waited for an hour and was still 3rd in line. I was ...

I arrived 4th in line. I was told the wait would be 30 minutes or less. I waited for an hour and was still 3rd in line. I was never told why it was taking so long or that it would be longer than i was told. I had to leave to get back to work and come back after work. I lost my entire lunch hour for no reason. Would like to be notified if the time estimate is going to be missed.

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I had to wait over an hour to get in, just wasn’t very happy to have to wait that long.

I had to wait over an hour to get in, just wasn’t very happy to have to wait that long.

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I arrived 4th in line. I was told the wait would be 30 minutes or less. I waited for an hour and was still 3rd in line. I was ...

I arrived 4th in line. I was told the wait would be 30 minutes or less. I waited for an hour and was still 3rd in line. I was never told why it was taking so long or that it would be longer than i was told. I had to leave to get back to work and come back after work. I lost my entire lunch hour for no reason. Would like to be notified if the time estimate is going to be missed.

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The customer service rendered was exceptional despite the wait.

The customer service rendered was exceptional despite the wait.

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The customer service rendered was exceptional despite the wait.

The customer service rendered was exceptional despite the wait.

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The customer service was excellent and the wait time was minimal.

The customer service was excellent and the wait time was minimal.

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The customer service was excellent and the wait time was minimal.

The customer service was excellent and the wait time was minimal.

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Although there was a wait, the attendants kept me informed. They also did not hassle me on additional products but informed of t ...

Although there was a wait, the attendants kept me informed. They also did not hassle me on additional products but informed of things needed in the future.

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Courteous service that was quick as the staff possibly could be with the number of vehicles they had at the time I was there

Courteous service that was quick as the staff possibly could be with the number of vehicles they had at the time I was there

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Although there was a wait, the attendants kept me informed. They also did not hassle me on additional products but informed of t ...

Although there was a wait, the attendants kept me informed. They also did not hassle me on additional products but informed of things needed in the future.

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Courteous service that was quick as the staff possibly could be with the number of vehicles they had at the time I was there

Courteous service that was quick as the staff possibly could be with the number of vehicles they had at the time I was there

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I was very satisfied with the service, they are very professional and courteous .

I was very satisfied with the service, they are very professional and courteous .

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I was very satisfied with the service, they are very professional and courteous .

I was very satisfied with the service, they are very professional and courteous .

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Oil change was too expensive. It’s at least $20 more than AAA

Oil change was too expensive. It’s at least $20 more than AAA

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Oil change was too expensive. It’s at least $20 more than AAA

Oil change was too expensive. It’s at least $20 more than AAA

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quick service, good customer service, with a smile

quick service, good customer service, with a smile

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quick service, good customer service, with a smile

quick service, good customer service, with a smile

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Friendly workers

Friendly workers

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Friendly workers

Friendly workers

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The team at this location always do an amazing job. They deliver on customer service, professionalism as well as friendly!

The team at this location always do an amazing job. They deliver on customer service, professionalism as well as friendly!

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The team at this location always do an amazing job. They deliver on customer service, professionalism as well as friendly!

The team at this location always do an amazing job. They deliver on customer service, professionalism as well as friendly!

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The work was completed right the first time.

The work was completed right the first time.

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The work was completed right the first time.

The work was completed right the first time.

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Did have problem last time with leaking oil after last visit made a bad stain in my garage so was not sure I would come back ... ...

Did have problem last time with leaking oil after last visit made a bad stain in my garage so was not sure I would come back ....this Time was ok but reminded them of my problem they assured me it would not happen again but with the hurry that they change I’m not sure it won’t happen in the future ....yes it’s supposed to be fast but don’t do fast and eliminate quality.....PS had to go back twice when I had the oil leak to get it fixed ....

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Lengthy wait

Lengthy wait

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Lengthy wait

Lengthy wait

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Did have problem last time with leaking oil after last visit made a bad stain in my garage so was not sure I would come back ... ...

Did have problem last time with leaking oil after last visit made a bad stain in my garage so was not sure I would come back ....this Time was ok but reminded them of my problem they assured me it would not happen again but with the hurry that they change I’m not sure it won’t happen in the future ....yes it’s supposed to be fast but don’t do fast and eliminate quality.....PS had to go back twice when I had the oil leak to get it fixed ....

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Great, speedy, and courteous service.

Great, speedy, and courteous service.

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Great, speedy, and courteous service.

Great, speedy, and courteous service.

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Employees are friendly, they know their stuff, they treated my car with care as if my car was their own.

Employees are friendly, they know their stuff, they treated my car with care as if my car was their own.

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I realize the charges to rid of waste oil. But an oil change is getting way to expensive. The price for an air filter and wiper ...

I realize the charges to rid of waste oil. But an oil change is getting way to expensive. The price for an air filter and wiper blades are high. Can buy the same at walmart. Your flushing is high charge as well.

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I realize the charges to rid of waste oil. But an oil change is getting way to expensive. The price for an air filter and wiper ...

I realize the charges to rid of waste oil. But an oil change is getting way to expensive. The price for an air filter and wiper blades are high. Can buy the same at walmart. Your flushing is high charge as well.

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Employees are friendly, they know their stuff, they treated my car with care as if my car was their own.

Employees are friendly, they know their stuff, they treated my car with care as if my car was their own.

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They were friendly and gave good service

They were friendly and gave good service

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They were friendly and gave good service

They were friendly and gave good service

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Nice greeting from your friendly staff. It is consistent at this location. It is why I bring my car there every time.

Nice greeting from your friendly staff. It is consistent at this location. It is why I bring my car there every time.

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Great service

Great service

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The staff was very efficient and professional. They were like a well oiled machine. It appeared to me that they were well trai ...

The staff was very efficient and professional. They were like a well oiled machine. It appeared to me that they were well trained. They did not waste any time or motion in attending to the cars.

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Nice greeting from your friendly staff. It is consistent at this location. It is why I bring my car there every time.

Nice greeting from your friendly staff. It is consistent at this location. It is why I bring my car there every time.

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Great service

Great service

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The staff was very efficient and professional. They were like a well oiled machine. It appeared to me that they were well trai ...

The staff was very efficient and professional. They were like a well oiled machine. It appeared to me that they were well trained. They did not waste any time or motion in attending to the cars.

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I had no problems with the service or oil change itself, but when he told me it was going to be almost $60 for a 5 quart oil ch ...

I had no problems with the service or oil change itself, but when he told me it was going to be almost $60 for a 5 quart oil change, I was honestly shocked.

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I had no problems with the service or oil change itself, but when he told me it was going to be almost $60 for a 5 quart oil ch ...

I had no problems with the service or oil change itself, but when he told me it was going to be almost $60 for a 5 quart oil change, I was honestly shocked.

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The service was great and staff was very cordial. I enjoyed my visit. Only downfall was the person doing my oil change took a li ...

The service was great and staff was very cordial. I enjoyed my visit. Only downfall was the person doing my oil change took a little longer to finish only because my car has a cover underneath that has to be screwed on and removed. Someone else had to come. And screw it on. Other than that everything was great.

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The service was great and staff was very cordial. I enjoyed my visit. Only downfall was the person doing my oil change took a li ...

The service was great and staff was very cordial. I enjoyed my visit. Only downfall was the person doing my oil change took a little longer to finish only because my car has a cover underneath that has to be screwed on and removed. Someone else had to come. And screw it on. Other than that everything was great.

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Dirty hands - so my clean (white) car had grease thumb prints on the door handles, the hood and even on the interior. It wiped ...

Dirty hands - so my clean (white) car had grease thumb prints on the door handles, the hood and even on the interior. It wiped off, but should not have gotten there.

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Dirty hands - so my clean (white) car had grease thumb prints on the door handles, the hood and even on the interior. It wiped ...

Dirty hands - so my clean (white) car had grease thumb prints on the door handles, the hood and even on the interior. It wiped off, but should not have gotten there.

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They did a great job- quick and efficient!

They did a great job- quick and efficient!

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Quick service. Good price.

Quick service. Good price.

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They did a great job- quick and efficient!

They did a great job- quick and efficient!

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Quick service. Good price.

Quick service. Good price.

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Service was quick . Customer service was excellent. No pressure . In fact they offered to replace a small blown out lamp at no c ...

Service was quick . Customer service was excellent. No pressure . In fact they offered to replace a small blown out lamp at no charge

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Staff were friendly and efficient. There was an error in my record that was identified and corrected. Oil change was quick.

Staff were friendly and efficient. There was an error in my record that was identified and corrected. Oil change was quick.

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Service was quick . Customer service was excellent. No pressure . In fact they offered to replace a small blown out lamp at no c ...

Service was quick . Customer service was excellent. No pressure . In fact they offered to replace a small blown out lamp at no charge

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Staff were friendly and efficient. There was an error in my record that was identified and corrected. Oil change was quick.

Staff were friendly and efficient. There was an error in my record that was identified and corrected. Oil change was quick.

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The primary reason I was not highly satisfied with this visit is the same as always: it's a little spendy.If I had the time and ...

The primary reason I was not highly satisfied with this visit is the same as always: it's a little spendy.If I had the time and a garage to do this in I would, but since I have neither I have to pay someone and VIOC is on my way home and you use Valvoline and you are the instantest oil change shop ever. Even instanter than the Huntersville shop and I thought they were instanty.

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