RECENT REVIEWS
She W.
5/2/2026
1.0 out of 5.0
If I could do 0 stars, I would...it was better before the "new mangement" took over.
It's very unprofessional to 'bad mouth' a customer in front of the customer to another employee who thinks the customer can't hear or isn't listening.
I specifically twice to make sure my oil was filled and leveled at 4.5 quarts. For the 2nd time out of 3 visits, too much oil was poured in.
I had to stop my day travel plans and come back to this store to have oil removed.
The store manager Ryan looked at me crazy when I returned and told him the issue. To have to explain again the too much oil will ruin my vehicle and as if I didn't know what I was talking about even after seeing my service indicators for my oil on my vehicle dashboard. I clearly spoke with him and another technician 'Que' he day before to make sure I had the correct amount. For $150.00 a person would expect I receive the service I am.paying for.
Change management may have happened at this store but knowledgeable manager have not installed. I do not appreciate being treated differently because I am a female. If I owned an extractor, I would save myself $1000 per year.
No apology no discount offered just rudeness. I will never refer another person. I want money back.
Curtis F.
4/27/2026
5.0 out of 5.0
Top of the line staff—quick and professional service.
Valvoline Instant Oil Change
Thanks for the great review! Our team at our store on 7421 Knightdale Blvd is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.
Kristal W.
4/26/2026
5.0 out of 5.0
Valvoline Instant Oil Change
We appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Knightdale. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!
