RECENT REVIEWS
Jackie H.
7/2/2026
5.0 out of 5.0
Valvoline is a great Place to go as long as the prices stay the same and some employees don’t feel too hasty with their mouth. Need to have more people that work for you like David Smith. I’ve been coming there for a long time and David has always been the same ever since I first met him when he reset my meter in my car he’s an awesome person. Your prices need to stay in the same range too instead of going up and down. Overall, Valvoline is a good place to come to cause you don’t even have to get out your car and that’s the best part.
Valvoline Instant Oil Change
Thank you for the 5 stars! We're glad you visited our store on 630 S Lafayette St for your oil change and vehicle maintenance needs. Your feedback keeps us moving forward.
Jeff W.
6/30/2026
1.0 out of 5.0
I went to this location on Saturday morning for an inspection. I've had oil changes in the past at this location. A wonderful young lady by the name of Gee greeted me and assisted me with the process. Kudos to her!
However, the manager, who is named Chuck, decided to berate this young lady after she asked a question to him. After I offered to lower the truck to assist Gee in getting in and out, Chuck decided to enlighten us all with his knowledge of a hydraulic suspension that he said this truck had, even though it was a factoy installed air suspension system. It was embarassing for him to be incorrect and decided to berate another young man and Gee again as they attempted to complete the inspection.
It's a shame that the manager had to interject himself in to what was a pleasant transaction and ruining the experience. After being in the service business for 43 years, I'm afraid Mr. Chuck would be up for some serious coaching.
If you have any questions concerning this incident, please feel free to contact me.
Valvoline Instant Oil Change
Thanks for sharing. I’m sorry to hear about the interaction you experienced with one of our team members. At Valvoline Instant Oil Change, we have zero tolerance for this type of behavior, and we’d like to get this in front of our management team ASAP to review. If you’d like to share further, email your VIN# along with any pertinent details and the store location BD0029 to CCsocial@valvoline.com.
- Harly
VIOC Social Media Team
Angela M.
6/30/2026
5.0 out of 5.0
Valvoline Instant Oil Change
Thank you for the 5 stars, Valvoline Instant Oil Change! We appreciate you visiting our Valvoline store on 630 S Lafayette St for your oil change and vehicle maintenance. Your support keeps us running smoothly.
