Lincoln

Super friendly, no pressure but reviewed recommended service.

Super friendly, no pressure but reviewed recommended service.

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Extremely friendly and knowledgeable staff. Speed of service is key for a very busy person. Loved that I had a coupon and was i ...

Extremely friendly and knowledgeable staff. Speed of service is key for a very busy person. Loved that I had a coupon and was informed of extra services but not pressed. Thank you!

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Friendly staff that communicates

Friendly staff that communicates

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Fantastic service, friendly and straight forward to any questions or concerns A+ Service

Fantastic service, friendly and straight forward to any questions or concerns A+ Service

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Everyone there is just so friendly. I never feel pressured to do anything that isn't necessary. I have been getting my oil cha ...

Everyone there is just so friendly. I never feel pressured to do anything that isn't necessary. I have been getting my oil changed there for years and I will keep coming back.

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Travis was so nice & helpful! If he is not a manager , he should be!! Will was great to. Everything went smoothly 👍

Travis was so nice & helpful! If he is not a manager , he should be!! Will was great to. Everything went smoothly 👍

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Great friendly employees, great system, fast.

Great friendly employees, great system, fast.

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Had to wait longer than anticipated

Had to wait longer than anticipated

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I felt like I was a little rushed and some of the staff weren’t very friendly

I felt like I was a little rushed and some of the staff weren’t very friendly

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As a woman, I appreciate not being pushed to buy expensive oil and filters that I don’t actually need. Contrary to popular belie ...

As a woman, I appreciate not being pushed to buy expensive oil and filters that I don’t actually need. Contrary to popular belief, I do know how to change wiper blades, air filters, etc. I’m appreciative these men did not treat me as clueless. Fast and friendly service!

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They went the extra mile

They went the extra mile

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Very professional, knowledgeable and nice

Very professional, knowledgeable and nice

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Great just filling fluids and checking tires and replacing a turn signal bulb

Great just filling fluids and checking tires and replacing a turn signal bulb

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Very friendly attendant. Quick service.

Very friendly attendant. Quick service.

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The employees are amazing, friendly, very competent, and make you feel like family.

The employees are amazing, friendly, very competent, and make you feel like family.

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Very personal yet professional staff. I love Herman!! He always recognize s me and supervises the staff well and with the right ...

Very personal yet professional staff. I love Herman!! He always recognize s me and supervises the staff well and with the right tone. Very satisfied and wouldn't go anywhere else!

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The headlight replacement bulb was installed in less than 10 minutes. Impressive!

The headlight replacement bulb was installed in less than 10 minutes. Impressive!

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The person that waited on me was professional, informative but not pushy.

The person that waited on me was professional, informative but not pushy.

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Staff is amazing, personable and polite.

Staff is amazing, personable and polite.

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Everyone there was very polite and friendly. Service was very fast and efficient. I had a coupon and there were no problems with ...

Everyone there was very polite and friendly. Service was very fast and efficient. I had a coupon and there were no problems with it. A little more expensive than my dealership's oil change, but for the speed and convenience it is worth it.

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The service reps are always so polite and informative and assist when can’t find the controls to assist in their assessment and ...

The service reps are always so polite and informative and assist when can’t find the controls to assist in their assessment and they always have great conversations and laughs to pass the time

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Good products, timely complete service.

Good products, timely complete service.

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All of the service technicians were very respectful and approachable!

All of the service technicians were very respectful and approachable!

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Rarely have to wait long. The staff is always friendly, non-pressuring. It''s a quick process. They do their job so I can get ...

Rarely have to wait long. The staff is always friendly, non-pressuring. It''s a quick process. They do their job so I can get on with my day.

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These boys were so nice!! I had such a fun time, they were joking around with me while they worked. I'd go back to this specific ...

These boys were so nice!! I had such a fun time, they were joking around with me while they worked. I'd go back to this specific Valvoline because of it. Very nice boys! When they pretended to laugh at my jokes they were very convincing!

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Allowing the customer to stay in the vehicle is great.Nothing to hide and the staff was very friendly.My windshield sprayer wasn ...

Allowing the customer to stay in the vehicle is great.Nothing to hide and the staff was very friendly.My windshield sprayer wasn’t working and a hose came off.They fixed it and dint charge me.Great guys at this store!

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Customer service was great and the team members were very welcoming. I was greeted when I was waiting in line and received all ...

Customer service was great and the team members were very welcoming. I was greeted when I was waiting in line and received all the information needed to make informed decisions during my visit. I will definitely recommend this location to others and will be returning for future oil changes.

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I tried out Valvoline ..I usually go to jiffy lube. My experience was much better at Valvoline I learned of some problems with ...

I tried out Valvoline ..I usually go to jiffy lube. My experience was much better at Valvoline I learned of some problems with my car and they suggested I go to my dealer to have them fixed and I have. They saved me a lot of money. I will be back!

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The mechanics were very quick efficient and knowledgeable

The mechanics were very quick efficient and knowledgeable

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Outstanding care for my Cadillac

Outstanding care for my Cadillac

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I love that vets own the business and will support them every time! Plus, they are so nice!

I love that vets own the business and will support them every time! Plus, they are so nice!

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The technician was friendly and explained the value of an engine flush well and showed me the gunk in the oil cap. I didn’t fee ...

The technician was friendly and explained the value of an engine flush well and showed me the gunk in the oil cap. I didn’t feel pressured at all.

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They were very thorough. They checked the cabin filter, which was filthy, and I had them replace it. I don't think it had been c ...

They were very thorough. They checked the cabin filter, which was filthy, and I had them replace it. I don't think it had been checked before.

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The men at this particular Valvoline Instant Oil Change location were so friendly. They really seemed to get along well and made ...

The men at this particular Valvoline Instant Oil Change location were so friendly. They really seemed to get along well and made sure my car, other than just the oil change, was running smoothly. They informed me of things I hadn't even heard about doing, which was very helpful. They asked me if I'd like to purchase additional things to help my car but made sure I knew it was completely up to me. These men just really made me feel welcomed and they did an excellent job with the service. I've already recommended the location to my sisters.

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I have used this location years ago when I lived only a short distance away. The same manager was there and I remembered him. I ...

I have used this location years ago when I lived only a short distance away. The same manager was there and I remembered him. I have and continue to trust this location for service. Unfortunately, I live a few more miles away and there is a Valvoline location much closer to my home. But, I could never find a full synthetic oil change on Groupon for that location. Would be nice to have that available.

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Very friendly, very good service, no jargon

Very friendly, very good service, no jargon

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fantastic customer service

fantastic customer service

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They are always friendly and quick. With the Groupon voucher it is really affordable. I also love the Sunday hours.

They are always friendly and quick. With the Groupon voucher it is really affordable. I also love the Sunday hours.

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Herman the manager, and his staff were very friendly. They immediately had me pull in as I was one of the first to their locatio ...

Herman the manager, and his staff were very friendly. They immediately had me pull in as I was one of the first to their location. They walked me through what they were going to do, and didn't pressure me into buying anything else, as I just needed an oil change. One thing I wish they had at this specific location is a lift so I could get the tire rotated.

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The staff was very kind and welcoming!

The staff was very kind and welcoming!

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Employees were efficient friendly professional. Especially impressed with older gentleman named Charlie. He deserves a Xmas bonu ...

Employees were efficient friendly professional. Especially impressed with older gentleman named Charlie. He deserves a Xmas bonus.

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Got me in and out. Communicated clearly about any issues. The service representative pointed out a minor problem under the hood ...

Got me in and out. Communicated clearly about any issues. The service representative pointed out a minor problem under the hood that I already knew about. Appreciated that he took the time to do that.

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Always a great service, best one in town

Always a great service, best one in town

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They did a good job

They did a good job

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Cost for a simple oil change was 52 dollars

Cost for a simple oil change was 52 dollars

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Staff was professional and friendly. They worked immediately on my car and were very thorough.

Staff was professional and friendly. They worked immediately on my car and were very thorough.

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I was terrified getting my oil changed for the first time and thought it would be complicated. The staff helping me was very fr ...

I was terrified getting my oil changed for the first time and thought it would be complicated. The staff helping me was very friendly and explained everything in a simple way. I’ll definitely be going back.

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Very knowledge and friendly

Very knowledge and friendly

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good service. Herman, the manager is very knowledgeable and helpful

good service. Herman, the manager is very knowledgeable and helpful

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The manager and employees are nice, smile and talk you through everything.

The manager and employees are nice, smile and talk you through everything.

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Everybody was friendly and I wasn’t waiting very long.

Everybody was friendly and I wasn’t waiting very long.

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I come here for every oil change! I absolutely love the staff that’s why I keep coming back

I come here for every oil change! I absolutely love the staff that’s why I keep coming back

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I never have a problem they are all nice and ask what I want and they check everything and tell me what I need

I never have a problem they are all nice and ask what I want and they check everything and tell me what I need

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When services were recommended, the technician did not mention the cost of the service, which annoyed me because I had to ask, ...

When services were recommended, the technician did not mention the cost of the service, which annoyed me because I had to ask, which embarrasses me. When you recommend a service please also tell the customer how much it'll cost them to have it done, and then say something like "we can take care of that for you whenever you're ready." That way the customer isn't pressured if they're not ready to buy that day.

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I come to valvoline every time for an oil change, and they never disappoint. They are professional and timely. As well as friend ...

I come to valvoline every time for an oil change, and they never disappoint. They are professional and timely. As well as friendly.

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Staff was. Courteous, professional clean facilities.

Staff was. Courteous, professional clean facilities.

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The manager is wonderful with customers. He is primarily the reason I go to Valvoline. He is very personable, he explains eve ...

The manager is wonderful with customers. He is primarily the reason I go to Valvoline. He is very personable, he explains everything clearly, and is just over all nice to speak with.

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Everyone was nice and they check all my lights.

Everyone was nice and they check all my lights.

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Very communicative in what was being done.

Very communicative in what was being done.

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There is a gentleman there I think is the manager, when he is there I always know I'm in good hands! We always take our vehicle ...

There is a gentleman there I think is the manager, when he is there I always know I'm in good hands! We always take our vehicles there!

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All the staff were courteous, they kept me informed of what they were doing at all times, they were very efficient, and I was in ...

All the staff were courteous, they kept me informed of what they were doing at all times, they were very efficient, and I was in and out in a very reasonable amount of time.

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I have been to this location twice now. I was impressed with the cleanliness and professionalism exhibited each time! I have u ...

I have been to this location twice now. I was impressed with the cleanliness and professionalism exhibited each time! I have used some of your competitors and they could learn something from your guys.

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We have used this oil change business for the life of our car which is about 12 years old. We have very good experience each tim ...

We have used this oil change business for the life of our car which is about 12 years old. We have very good experience each time we go to get the oil changed and then they also keep us safe on the road with taking notice of other things that need to be addressed without any kind of pressure

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Professional

Professional

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This is the only oil change facility I use now. They are always very polite, and perform the job very thoroughly.

This is the only oil change facility I use now. They are always very polite, and perform the job very thoroughly.

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The manager was amazing. He explained everything, and was very thorough. He told me to drive it a while and bring it back and h ...

The manager was amazing. He explained everything, and was very thorough. He told me to drive it a while and bring it back and he would double check everything to make sure all was well for free. The staff was friendly, fast, courteous, and just the best customer service I've ever had!

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Always great service and trust them to keep my car running smooth and tell me if something is wrong!

Always great service and trust them to keep my car running smooth and tell me if something is wrong!

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I really like the convenience of getting in and out in a timely manner. Also, the staff discuss potential issues but don't pres ...

I really like the convenience of getting in and out in a timely manner. Also, the staff discuss potential issues but don't pressure. Have always had good service which means a lot to me.

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They always are fast&kind. On a past visit they even saw something wrong with my car that needed fixed before driving it much fu ...

They always are fast&kind. On a past visit they even saw something wrong with my car that needed fixed before driving it much further something not fixable there,that was great & I was thankful

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Very clean and professional. The man that runs it is the best and very pleasant

Very clean and professional. The man that runs it is the best and very pleasant

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Good products, fast, friendly, efficient service.

Good products, fast, friendly, efficient service.

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Friendly staff

Friendly staff

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Nice folks, professional

Nice folks, professional

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The manager (I think his name is Carl) gets it when it comes to customer service. He's a big part of the reason I keep going ba ...

The manager (I think his name is Carl) gets it when it comes to customer service. He's a big part of the reason I keep going back and I'm most happy when I see him working there.

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Nice people, good service, know my vehicles and preferances

Nice people, good service, know my vehicles and preferances

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I was very satisfied with my visit. I have been a repeat customer because they do very high quality work. The prices are just a ...

I was very satisfied with my visit. I have been a repeat customer because they do very high quality work. The prices are just a little bit too high.

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I sent my 17-year-old son to get an oil change at Valvoline. I told him what he needed and that was it. I also gave him a coupon ...

I sent my 17-year-old son to get an oil change at Valvoline. I told him what he needed and that was it. I also gave him a coupon to use. He forgot to tell them about the coupon in the beginning, so they did not apply or use it. Then they were pressuring him for an upgraded oil change and for a fuel injection cleaning that was $100. As a parent, I want my son to do things on his own, but for them to suggest more expensive options when he is obviously a younger driver with no parent present really bothers me. I understand the need to upsell, but not to a teenager who may not know better. Very disappointing and not sure I will send him there alone again.

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Wonderful service Great People

Wonderful service Great People

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The mechanics are always so friendly and knowledgeable at every location I visit, which is why I continue to return to Valvoline ...

The mechanics are always so friendly and knowledgeable at every location I visit, which is why I continue to return to Valvoline. I feel welcome and comfortable and everyone is easy to talk to.

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Liked the people and the answers about my car

Liked the people and the answers about my car

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The guys there were super nice. Everytime I go in Johnny always uses my name and always has a smile on his face. I bring my dog ...

The guys there were super nice. Everytime I go in Johnny always uses my name and always has a smile on his face. I bring my dog in, and she gets spoiled with treats. It’s always a good experience.

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All the staff did a great job!

All the staff did a great job!

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Was very satisfied and very convenient!

Was very satisfied and very convenient!

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The gentleman helping me was very knowledgeable and helpful. Went above and beyond.

The gentleman helping me was very knowledgeable and helpful. Went above and beyond.

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Polite, clean, friendly, communication, no pressure to buy more, quick

Polite, clean, friendly, communication, no pressure to buy more, quick

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Was very impressed with the customer service, and the courtesy of the gentlemen working that day. Would definitely return in th ...

Was very impressed with the customer service, and the courtesy of the gentlemen working that day. Would definitely return in the future.

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Total cost was $118. I had no idea that a oil change and filter change would cost this much. I even had a $11 coupon from Valvol ...

Total cost was $118. I had no idea that a oil change and filter change would cost this much. I even had a $11 coupon from Valvoline. That’s ridiculously high for an oil change. For half that price, $59.95-Midas will rotate tires also. I Won’t go back ...ever.

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No waiting. Quick service. Friendly staff.

No waiting. Quick service. Friendly staff.

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Great staff- familiar faces, nice and knowledgeable people

Great staff- familiar faces, nice and knowledgeable people

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Every thing can be improved

Every thing can be improved

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Quick convenient service

Quick convenient service

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Service was quick, friendly and professional.

Service was quick, friendly and professional.

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Guys working did a great job.

Guys working did a great job.

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The technicians were friendly and fast, and even helped fix my rattling heat shield. Very happy with my experience here.

The technicians were friendly and fast, and even helped fix my rattling heat shield. Very happy with my experience here.

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Cause there awesome they take the time to help you and do a great job

Cause there awesome they take the time to help you and do a great job

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The service was very quick and efficient. The techs had excellent communication which made me feel confident in their ability t ...

The service was very quick and efficient. The techs had excellent communication which made me feel confident in their ability to service my vehicle.

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Service was great. Herman is fantastic!!

Service was great. Herman is fantastic!!

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I wish I knew his name, but the gentleman helping me was friendly, professional and answered all of my questions. Excellent cust ...

I wish I knew his name, but the gentleman helping me was friendly, professional and answered all of my questions. Excellent customer service, which goes a long way in my book. I have already told friends and family to go there and I will return. The work was quick and efficient. Very happy with Valvoline. Keep up the great work!

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I thought it was pricey and didnt ever know the cost of oil change until I paid.

I thought it was pricey and didnt ever know the cost of oil change until I paid.

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Pretty quick staff is friendly

Pretty quick staff is friendly

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The technicians were friendly, knowledgeable, and fast. Great experience.

The technicians were friendly, knowledgeable, and fast. Great experience.

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Everything awesome

Everything awesome

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Knowledgeable staff. I was in and out quickly.

Knowledgeable staff. I was in and out quickly.

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The two gentlemen that assisted me were absolutely wonderful. Very kind, talked me through everything, and we’re quick.

The two gentlemen that assisted me were absolutely wonderful. Very kind, talked me through everything, and we’re quick.

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The help I received with airing up my tires (one was off balance) eliminated another stop for me.

The help I received with airing up my tires (one was off balance) eliminated another stop for me.

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everyone is friendly and they communicate well between each other

everyone is friendly and they communicate well between each other

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Very friendly staff! Recommended a few things but no pressure to buy. Let me know about a possible leak in my tire and since the ...

Very friendly staff! Recommended a few things but no pressure to buy. Let me know about a possible leak in my tire and since they don't fix tires, gave me an idea of where to get it fixed! I always come here and will continue to do so!

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Herman and the guys are always courteous and interact with my twin children when I have them with me. Offer recommendations for ...

Herman and the guys are always courteous and interact with my twin children when I have them with me. Offer recommendations for other services my vehicle is needing. I enjoy the experience every time I am there.

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They did everything that i was there for, gave me reminders of other items that needed attention. They communicated well regardi ...

They did everything that i was there for, gave me reminders of other items that needed attention. They communicated well regarding what they were doing and what they had done

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The techs were knowledgeable and they suggested another place for the sound that I have been hearing from my engine that the dea ...

The techs were knowledgeable and they suggested another place for the sound that I have been hearing from my engine that the dealership said was a normal noise. They understand that fixing an issue before it becomes a problem is a good thing. :)

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Very friendly yet very professional. Asked about my job and was pleasant.

Very friendly yet very professional. Asked about my job and was pleasant.

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Knowledgeable, friendly staff - very professional and through.

Knowledgeable, friendly staff - very professional and through.

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Great service

Great service

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Herman is a joy to talk to as the oil is being changed.

Herman is a joy to talk to as the oil is being changed.

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The only issue was the price of the cabin air filter. It was very expensive and relatively easy to install as I normally do it ...

The only issue was the price of the cabin air filter. It was very expensive and relatively easy to install as I normally do it myself.

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The gentlemen who worked on my car were kind, courteous, friendly, and professional.

The gentlemen who worked on my car were kind, courteous, friendly, and professional.

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They are professional, There is no high pressure sales. They treat me as though care about ME.

They are professional, There is no high pressure sales. They treat me as though care about ME.

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The green mile is awesome. he exhibits great customer service... doing everything right with the customer and is also knowledge ...

The green mile is awesome. he exhibits great customer service... doing everything right with the customer and is also knowledgeable in the industry.

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I have been going to this particular Valvoline since it opened. I really like Herman and his staff. They do an excellent job. ...

I have been going to this particular Valvoline since it opened. I really like Herman and his staff. They do an excellent job. The price I pay is the only reason I'm not highly satisfied. $63.00 is just a lot of money for an oil change.

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Friendly, helpful, efficient staff.

Friendly, helpful, efficient staff.

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Herm is the best.

Herm is the best.

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The staff is professional and committed to customer satisfaction.

The staff is professional and committed to customer satisfaction.

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The owner is always right there helping. He is great and friendly and doesn't push unnecessary services.

The owner is always right there helping. He is great and friendly and doesn't push unnecessary services.

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I can’t remmeber the guys name, but he really didn’t even service my car. He was so kind and nice and was always smiling, he was ...

I can’t remmeber the guys name, but he really didn’t even service my car. He was so kind and nice and was always smiling, he was from Florida and put a smile on my face. All of the staff was wonderful and very hardworking. I appreciated everyone! :)

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Fast friendly efficient

Fast friendly efficient

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Technician made me aware of a gouge in the inside of my vehicle's tire that I wasn't aware of.

Technician made me aware of a gouge in the inside of my vehicle's tire that I wasn't aware of.

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The servicemen were professional and timely.

The servicemen were professional and timely.

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Every time I come in, I get excellent service.

Every time I come in, I get excellent service.

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I always have a good experience there

I always have a good experience there

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The staff was very friendly. The service was fast and thorough.

The staff was very friendly. The service was fast and thorough.

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Like that they talk to you show you things and recommend services

Like that they talk to you show you things and recommend services

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Employees know me and take care of my vehicle in a timely and efficient manner. Herman always takes time to ask how things are a ...

Employees know me and take care of my vehicle in a timely and efficient manner. Herman always takes time to ask how things are and how my Dad is doing, knowing that he is older and in a wheelchair. Always a pleasure going there.

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Fast friendly service

Fast friendly service

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The price is a little too high. Otherwise the staff is fantastic.

The price is a little too high. Otherwise the staff is fantastic.

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The employee provided fast and friendly service

The employee provided fast and friendly service

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Quick and easy

Quick and easy

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Very courteous and professional service. Plus the oil change was quickly completed.

Very courteous and professional service. Plus the oil change was quickly completed.

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Quick. Pleasant people.

Quick. Pleasant people.

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The employees always keep you informed what they are doing and explain every single thing they do while I’m waiting in the car. ...

The employees always keep you informed what they are doing and explain every single thing they do while I’m waiting in the car. Excellent service.

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The men are wonderful to work with and always make me feel comfortable. I love that they DON'T try to tell you that you need ne ...

The men are wonderful to work with and always make me feel comfortable. I love that they DON'T try to tell you that you need new filters and everything else. Thank you for making it so easy!

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I just rarely give the highest rating unless it was an"above and beyond" experience.

I just rarely give the highest rating unless it was an"above and beyond" experience.

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Great and kind staff. They have very nice and clean building and surrounding area. Would recommend valvoline over jiffy lube any ...

Great and kind staff. They have very nice and clean building and surrounding area. Would recommend valvoline over jiffy lube any day.

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I've gone here for years. Love the guys.

I've gone here for years. Love the guys.

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The service is quick, employees friendly and helpful. I always recommend this place to people due to my satisfaction every visit ...

The service is quick, employees friendly and helpful. I always recommend this place to people due to my satisfaction every visit!

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Been a customer for years then bought new truck and got 3 years of free oil changes....free is free but the service is so much b ...

Been a customer for years then bought new truck and got 3 years of free oil changes....free is free but the service is so much better at the store I visited. So happy to see the same manager I used to chat with is still there. Will be going back regularly now.

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Friendly service. Knew what they were doing.

Friendly service. Knew what they were doing.

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They have records for my vehicle and make suggestions/recommendations for certain service functions. However it is my call on w ...

They have records for my vehicle and make suggestions/recommendations for certain service functions. However it is my call on what to actually have done. Also, I usually stay in the vehicle and therefore am present when they do all of the vehicle checks. They are very thorough in advising what they have all checked over.

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Price was high

Price was high

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Always super friendly staff and he handed me tootsie pops for the kids. never had an unfriendly person there. that's why i alw ...

Always super friendly staff and he handed me tootsie pops for the kids. never had an unfriendly person there. that's why i always go back.

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They are fast, no need to wait in a waiting room like at dealership.

They are fast, no need to wait in a waiting room like at dealership.

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Very friendly team. Clean shop. Very organized. Noticed the owner addressed all the costumers concerns.

Very friendly team. Clean shop. Very organized. Noticed the owner addressed all the costumers concerns.

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It was the best experience I had for an oil change. Normally, I go to Jiffy Lube and accept I’m paying more for less. This was m ...

It was the best experience I had for an oil change. Normally, I go to Jiffy Lube and accept I’m paying more for less. This was my first time at valvoline and I’m planning on going back. I felt that I was treated with respect and they were 100% honest with me. It was hands down a great experience. Good job team!

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Customer service was top tier

Customer service was top tier

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Impressed with the check off that the staff did when checking things like lights, turn signals, etc.

Impressed with the check off that the staff did when checking things like lights, turn signals, etc.

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Herman, the manager, was beyond polite and extremely thorough during my oil change. I couldn't stop talking about the great exp ...

Herman, the manager, was beyond polite and extremely thorough during my oil change. I couldn't stop talking about the great experience I had.

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Never been there before. Everyone was professional and explained everything very well.

Never been there before. Everyone was professional and explained everything very well.

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The oil change went smoothly with MaxLife and the tech diagnosed and cleared a check engine light for me.

The oil change went smoothly with MaxLife and the tech diagnosed and cleared a check engine light for me.

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The staff is always so nice...they explain everything well and they are so fast...I don't think I was even that 10 mins. It's a ...

The staff is always so nice...they explain everything well and they are so fast...I don't think I was even that 10 mins. It's a bit of a drive for me to go there...but well worth it!!

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Quick, thorough, no upselling

Quick, thorough, no upselling

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Staff was great.

Staff was great.

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great customer service staff was all very friendly and helpful.. this oil change was done so quickly and could not have asked f ...

great customer service staff was all very friendly and helpful.. this oil change was done so quickly and could not have asked for better service

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Good service, quick

Good service, quick

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The staff was friendly, professional and quick. I have already recommended it to my friends.

The staff was friendly, professional and quick. I have already recommended it to my friends.

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Everyone was very professional and courteous. This was my first visit and I was very impressed. I will definitely be back and re ...

Everyone was very professional and courteous. This was my first visit and I was very impressed. I will definitely be back and recommend Valvoline to my family and friends.

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Herman makes my visit a joy every time! Thank you for the great customer service.

Herman makes my visit a joy every time! Thank you for the great customer service.

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Courtesy, price.

Courtesy, price.

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Quick service with friendly staff.

Quick service with friendly staff.

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Excellent staff.Herm is #1.

Excellent staff.Herm is #1.

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I come back because of Herman the manager. He and I are both Army Veterans.

I come back because of Herman the manager. He and I are both Army Veterans.

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The guys in the shop were friendly and honest. They completed the job quickly. It was a very clean shop!

The guys in the shop were friendly and honest. They completed the job quickly. It was a very clean shop!

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Friendly employees, prompt service, made sure I didn’t pay an arm & a leg

Friendly employees, prompt service, made sure I didn’t pay an arm & a leg

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Highly satisfied is extremely difficult to meet in my eyes. Nothing against anyone working at the location, but highly satisfied ...

Highly satisfied is extremely difficult to meet in my eyes. Nothing against anyone working at the location, but highly satisfied is going to be really hard to meet.

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Very personable employees! Made me laugh and smile.

Very personable employees! Made me laugh and smile.

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Very friendly and quick

Very friendly and quick

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Always go there and always receive great service.

Always go there and always receive great service.

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Staff walked through the process clearly. Made the proper recommendations and were kind and professional

Staff walked through the process clearly. Made the proper recommendations and were kind and professional

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Good, quick service on a Saturday morning early. Low pressure and that's what I expect.

Good, quick service on a Saturday morning early. Low pressure and that's what I expect.

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My oil change experience was fast, the techs were great, and had all the answers for my maintenance needs.

My oil change experience was fast, the techs were great, and had all the answers for my maintenance needs.

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the staff was extremely friendly and knowledgeable

the staff was extremely friendly and knowledgeable

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I feel like their services are very expensive.

I feel like their services are very expensive.

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We always go to the same Valvoline. They are very courteous and do a great job! I have complete faith in their service!

We always go to the same Valvoline. They are very courteous and do a great job! I have complete faith in their service!

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Herman is a great manager and very friendly. His staff offered my children a sucker.

Herman is a great manager and very friendly. His staff offered my children a sucker.

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The employees were very positive and professional without being know it alls. Extremely nice place!! I'll be back!

The employees were very positive and professional without being know it alls. Extremely nice place!! I'll be back!

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Only minor... they didn’t reset my car electronics after the oil change so I’ll have to get CHANGE OIL SOON off the readout. Oth ...

Only minor... they didn’t reset my car electronics after the oil change so I’ll have to get CHANGE OIL SOON off the readout. Other than that they were stellar and went above and beyond!

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I only trust my uncle and this location to change my oil. The Manager is fabulous, talks positively to his staff, I can tell the ...

I only trust my uncle and this location to change my oil. The Manager is fabulous, talks positively to his staff, I can tell they work on ensuring all know what is happening and checks are completed before I drive off. I am offered services, but when I've said no thanks, there is no pressure and a positive response. The staff under the manager are also polite, speak plainly, smile, and are good with explanations.

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Staff was courteous and complete with our service. Very fast and efficient

Staff was courteous and complete with our service. Very fast and efficient

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Well managed staff. Friendly staff.

Well managed staff. Friendly staff.

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The mechanics were amazingly friendly and good natured! What a pleasure to stop in for a quick oil change and be on my way in le ...

The mechanics were amazingly friendly and good natured! What a pleasure to stop in for a quick oil change and be on my way in less than half an hour!

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EXCELLKNOWENT VISIT PLEASE TRY AND MAKE SURE THEIR BOSSES

EXCELLKNOWENT VISIT PLEASE TRY AND MAKE SURE THEIR BOSSES

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Staff was incredibly polite, professional and prompt. Was helped by Aaron, he was great. Showed me things about my car I didn' ...

Staff was incredibly polite, professional and prompt. Was helped by Aaron, he was great. Showed me things about my car I didn't even know, explained options very well. Price was a little high, but with this level of customer service I can live with it.

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The men are so professional and so helpful there and they even give me a tootsie roll pop on the way out the door! We have use t ...

The men are so professional and so helpful there and they even give me a tootsie roll pop on the way out the door! We have use this for years and will continue to do so

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I totally love the quick service. They told me of the service recommendations. They were not pushy. I LOVED THAT!!!!

I totally love the quick service. They told me of the service recommendations. They were not pushy. I LOVED THAT!!!!

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It is quick and easy to get in and out. The guys there know what they are doing and are very professional. Won't go anywhere els ...

It is quick and easy to get in and out. The guys there know what they are doing and are very professional. Won't go anywhere else but here and highly recommend to others.

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They are always very nice people. Can stay in my car and takes 15 minutes to do.

They are always very nice people. Can stay in my car and takes 15 minutes to do.

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The friendly service does knowledge of the employees. All employees are very good and professional at their job. They are effi ...

The friendly service does knowledge of the employees. All employees are very good and professional at their job. They are efficient and always have answers for my questions.

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No nonsense. Got in and got done right away.

No nonsense. Got in and got done right away.

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The employees were great! The whole shop ran like a well-oiled machine, and I felt a part of the process from start to finish.

The employees were great! The whole shop ran like a well-oiled machine, and I felt a part of the process from start to finish.

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The staff was honest and knowledgeable when explaining what my car needed. The whole process was so fast and convenient. Will de ...

The staff was honest and knowledgeable when explaining what my car needed. The whole process was so fast and convenient. Will definitely be coming back.

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I believe he is the owner of this particular valvoline, his name is Herman and he's just a super nice guy. He enjoys what he doe ...

I believe he is the owner of this particular valvoline, his name is Herman and he's just a super nice guy. He enjoys what he does and makes my visits to Valvoline enjoyable as well.

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Price was never mentioned until it was time to pay.

Price was never mentioned until it was time to pay.

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The manager and the staff were very professional and friendly. They also worked well as a team and I didn’t have to wait very lo ...

The manager and the staff were very professional and friendly. They also worked well as a team and I didn’t have to wait very long

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Once I arrived, the staff were friendly and informative and had a good sense of humor.

Once I arrived, the staff were friendly and informative and had a good sense of humor.

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Quick friendly service. I liked that I could see and hear they double checked that all my caps were tight

Quick friendly service. I liked that I could see and hear they double checked that all my caps were tight

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Great custumer service

Great custumer service

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Herman was friendly as always. He kept things moving so it was an in and out process, but still at a pace which allowed pleasant ...

Herman was friendly as always. He kept things moving so it was an in and out process, but still at a pace which allowed pleasantries and courtesy. Did not make me feel as if I was being processed

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The staff was great and knowledgeable. As a woman, there are some people who would try to take advantage of me. Instead, the sta ...

The staff was great and knowledgeable. As a woman, there are some people who would try to take advantage of me. Instead, the staff were courteous and friendly, explained things when I had questions, and never pressured me in anyway. They always look out for me and my vehicle, which is why I come back.

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Very good service. Quick turnaround

Very good service. Quick turnaround

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Great staff and excellent customer service

Great staff and excellent customer service

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Very friendly and professional staff. No wait time.

Very friendly and professional staff. No wait time.

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Staff was friendly, prompt and not too pushy.

Staff was friendly, prompt and not too pushy.

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Customer service was on point, they were friendly and knew what they were doing

Customer service was on point, they were friendly and knew what they were doing

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I trust this operation and have been going there a long time

I trust this operation and have been going there a long time

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Great service

Great service

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I was in and out very quickly. They were friendly and knowledgeable. They interacted with my daughters.

I was in and out very quickly. They were friendly and knowledgeable. They interacted with my daughters.

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Primarily price

Primarily price

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The individual helping me was knowledgeable and friendly which put me at ease. As well there was no pressure.

The individual helping me was knowledgeable and friendly which put me at ease. As well there was no pressure.

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Professional, clearly communicated, and got service done promptly.

Professional, clearly communicated, and got service done promptly.

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Pretty knowledgeable and courteous

Pretty knowledgeable and courteous

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Friendly and efficient.

Friendly and efficient.

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Well trained and knowledgeable staff

Well trained and knowledgeable staff

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Excellent service and really appreciate the military discount. Thanks!

Excellent service and really appreciate the military discount. Thanks!

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I have always enjoyed the service there

I have always enjoyed the service there

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Herman the manager is great.

Herman the manager is great.

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Quick service, very polite staff. Have used Valvoline products for many years and trust their products.

Quick service, very polite staff. Have used Valvoline products for many years and trust their products.

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The service was fine. It was what I expected.

The service was fine. It was what I expected.

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I feel like they know me as a person and not just as another oil change. It's close to where I live

I feel like they know me as a person and not just as another oil change. It's close to where I live

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Prompt and attentive service in a professional manner.

Prompt and attentive service in a professional manner.

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Tha manager is always so nice and happy with a smile, which is something you don't see to much any more.

Tha manager is always so nice and happy with a smile, which is something you don't see to much any more.

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Customer service always excellent

Customer service always excellent

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The service wasn’t above average. Just average.

The service wasn’t above average. Just average.

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The guys in the shop were friendly, attentive, and did a great and complete job without pushing any extra products. They just di ...

The guys in the shop were friendly, attentive, and did a great and complete job without pushing any extra products. They just did a great job!

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Did not receive email receipt as explained to me pricing was high did not check any other fluids or air filter

Did not receive email receipt as explained to me pricing was high did not check any other fluids or air filter

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The manager was friendly and welcoming. Techs performed my oil change is an efficient manner

The manager was friendly and welcoming. Techs performed my oil change is an efficient manner

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$60 for just an oil change and no tire rotation or anything seems a bit high and was much higher than what I was expecting to pa ...

$60 for just an oil change and no tire rotation or anything seems a bit high and was much higher than what I was expecting to pay.

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Got the oil changed quickly and not pressured to buy extra stuff.

Got the oil changed quickly and not pressured to buy extra stuff.

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The crew worked together in a professional manner. Thumbs-up.

The crew worked together in a professional manner. Thumbs-up.

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The guys are personable and efficient and the price is fine. Nothing to not like.

The guys are personable and efficient and the price is fine. Nothing to not like.

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Staff was knowledgeable and worked together well. Communication was at a level that made me comfortable with who was servicing m ...

Staff was knowledgeable and worked together well. Communication was at a level that made me comfortable with who was servicing my Infiniti.

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Even though I was not highly satisfied, I was still very satisfied with my overall experience. There seemed to be different work ...

Even though I was not highly satisfied, I was still very satisfied with my overall experience. There seemed to be different workers than when I previously went and I think they were still learning the overall flow of the work place. I will still be going back to get my oil changed by them.

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The man who took my info down at the computer (older than the other guys) was extremely polite and informative. I could tell he ...

The man who took my info down at the computer (older than the other guys) was extremely polite and informative. I could tell he was legitimate and honest. Didn’t try to hard sell me anything but did show me what’s available and pricing and recommendations. Overall great experience, much better than another local lube/tire shop I worked at in high school.

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Herman was great.Knowledgeable and friendly.His team was efficient and didn't waste any time.

Herman was great.Knowledgeable and friendly.His team was efficient and didn't waste any time.

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It was my first time there! There was no wait and I pulled right in! All my "vital signs" were checked, and they even took the t ...

It was my first time there! There was no wait and I pulled right in! All my "vital signs" were checked, and they even took the time to educate me about my vehicle. The entire process was fun, we cracked jokes and not one time did I feel pressured to buy this or that! I WILL be back! Not only was everyone so helpful and kind, the price was right!

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The staff is always friendly and they answer questions that I may have in a knowledgeable and professional manner.

The staff is always friendly and they answer questions that I may have in a knowledgeable and professional manner.

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I thought the price was a little high.

I thought the price was a little high.

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they did not check my tire pressure like they usually do

they did not check my tire pressure like they usually do

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The two workers were very curious and professional

The two workers were very curious and professional

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Battery was reported bad ,as battery is not old went to two parts houses and no faults were found I trust your people and hope t ...

Battery was reported bad ,as battery is not old went to two parts houses and no faults were found I trust your people and hope this was not a ploy to buy an interstate battery as explained to me that this is the battery this franchise sell !

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The service was good because they go through what they did at time of service. Explained things I never knew about my vehicle li ...

The service was good because they go through what they did at time of service. Explained things I never knew about my vehicle like the cabin filter area behind glove box. Fun to talk to and updates on service I need in future.

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Always have a good experience at this location. Will not go anywhere else

Always have a good experience at this location. Will not go anywhere else

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The staff exhibited exceptional customer service!! Herman was wonderful!! This was my first visit here and I will continue to g ...

The staff exhibited exceptional customer service!! Herman was wonderful!! This was my first visit here and I will continue to go to this location as long as Herman is there!! I have been raving about this location since I went there. Thank you for an amazing experience!!

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The convience

The convience

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Everything was perfect. Greeted immediately and taken care of. The staff was fast and friendly which allowed me to get on my w ...

Everything was perfect. Greeted immediately and taken care of. The staff was fast and friendly which allowed me to get on my way to work without any problems. Thanks!!

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Got me in, changed my oil, check the safety equipment and got me out.

Got me in, changed my oil, check the safety equipment and got me out.

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The gentleman helping me asked if he could check my cabin air filter? I have had my car at the dealer and this Valvoline many t ...

The gentleman helping me asked if he could check my cabin air filter? I have had my car at the dealer and this Valvoline many times and this is the 1st time I have ever been asked this question! I didn't even know the vehicle had one! Needless to say 4 years of not being checked it was pretty bad! The store did not have the one I needed and the technician "Richard" offered to run and get it for me! He was back in about 5 minutes. Richard did a fantastic, very thorough job! I always love this Valvoline but Richard really went above and beyond! SincerelyA very satisfied customer! Susan/John Frary

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Courtesy quick

Courtesy quick

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Quick courteous service

Quick courteous service

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They did a great job

They did a great job

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Always get great service from Herman and his crew!

Always get great service from Herman and his crew!

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The service team was fast and efficient. I didn't get his name but the person that greeted me was very friendly.

The service team was fast and efficient. I didn't get his name but the person that greeted me was very friendly.

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Efficient

Efficient

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If it were not as expensive, I would have been highly satisfied, but I had a coupon so I went.

If it were not as expensive, I would have been highly satisfied, but I had a coupon so I went.

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Good people, very friendly and knowledgeable.

Good people, very friendly and knowledgeable.

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I know Herman the Manager, because he was there when my friend Monte Haffner owned the facility and he is always friendly and kn ...

I know Herman the Manager, because he was there when my friend Monte Haffner owned the facility and he is always friendly and knowledgeable. All the help have smiles on their faces. Because my husband served in Vietman, I like to support businesses that are owned by military members.

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The main guy I talked to was very helpful, knowledgeable and friendly.

The main guy I talked to was very helpful, knowledgeable and friendly.

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way too over priced for the service I received. will never go to your company again. I have never paid $40 for a oil change in m ...

way too over priced for the service I received. will never go to your company again. I have never paid $40 for a oil change in my life and that was after a $9 discount coupon. I should have inquired about the cost prior to getting the work done but didn't . my mistake and it will not be repeated.

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We've gone to this location for years. They're highly professional, personable and I appreciate their hard work.

We've gone to this location for years. They're highly professional, personable and I appreciate their hard work.

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Staff is professional, knowledgeable, get everything done quickly. Only reason for the wait is because 2 other customers pulled ...

Staff is professional, knowledgeable, get everything done quickly. Only reason for the wait is because 2 other customers pulled in just before me.

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Pull-up service, speed of service

Pull-up service, speed of service

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I am in and out in a timely fashion and the crew is very friendly

I am in and out in a timely fashion and the crew is very friendly

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Told them what was wrong with my car. He explained what could be wrong with my car and what would probably help. They put the ne ...

Told them what was wrong with my car. He explained what could be wrong with my car and what would probably help. They put the new oil in. As soon as i left my car was running 100 times better. I now know my car cant take conventional oil. Im very happy with my service.

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It went as I expected. I was not surprised by unusually good service.

It went as I expected. I was not surprised by unusually good service.

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It was confusing to know where to go to be helped prior to pulling into the bay. The attendants were both working on vehicles at ...

It was confusing to know where to go to be helped prior to pulling into the bay. The attendants were both working on vehicles at my arrival, however none stopped and said they would be with me in a few minutes or anything. I had never been to a Valvoline, so I did not know where to go, or where to wait to be helped. I went into the waiting area and parked my car thinking I might need to check in?? I almost left and said "forget it" at the point of not being helped, but then the attendant saw me and asked how I could be helped, and was told to go wait in the entrance of the bay. But it did cause some confusion for a first time customer.

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They got me in quickly and checked all the necessary points

They got me in quickly and checked all the necessary points

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The workers were polite, included my daughter as she is learning to drive, and presented options.

The workers were polite, included my daughter as she is learning to drive, and presented options.

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They always do a great job! There is a black gentleman there, not sure if he's a manager or not but he is outstanding! I always ...

They always do a great job! There is a black gentleman there, not sure if he's a manager or not but he is outstanding! I always feel very confident a good job will be done! Plus he's super professional and friendly!

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First time user. Highly impressed

First time user. Highly impressed

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The quickness and effecincy was great however the power steering fluid was low and the mechanics stated it was not even after as ...

The quickness and effecincy was great however the power steering fluid was low and the mechanics stated it was not even after asking them again. (i was already knowledgeable of the power steering fluid being low)

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Great staff

Great staff

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Fast & friendly service!

Fast & friendly service!

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We have used this facility for years. Close to her home friendly fast professional…

We have used this facility for years. Close to her home friendly fast professional…

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Always professional we've been going here for over 15 years

Always professional we've been going here for over 15 years

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I got to wait in my car and it only took a few minutes.

I got to wait in my car and it only took a few minutes.

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My husband just figured out my car is leaking oil since this visit, so I am going to have to go back.

My husband just figured out my car is leaking oil since this visit, so I am going to have to go back.

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You can see everything they do and the staff follows procedures to make sure things are done right.

You can see everything they do and the staff follows procedures to make sure things are done right.

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Every time I go in they are always friendly. I was recommended this place and this is where I go for my oil change needs!!!!

Every time I go in they are always friendly. I was recommended this place and this is where I go for my oil change needs!!!!

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Great staff members at the location I was at...I did not feel pressured to purchase anything additional, very friendly, knowledg ...

Great staff members at the location I was at...I did not feel pressured to purchase anything additional, very friendly, knowledgeable, and tried to get me the best service at the best price. I was there twice in less than 48 hours with different staff members and experienced the same great service!

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Courtesy

Courtesy

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The staff was friendly and provided great service.

The staff was friendly and provided great service.

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Very friendly staff. Quick service.

Very friendly staff. Quick service.

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Services were completed promptly, skillfully and technicians were friendly.

Services were completed promptly, skillfully and technicians were friendly.

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Employees chatted with us during the service which was very nice of them to do!

Employees chatted with us during the service which was very nice of them to do!

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Great customer service! The owner was very personable and kind!

Great customer service! The owner was very personable and kind!

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I love being able to stay in my car. The guys were very professional and friendly and got me in and out the fastest I've ever h ...

I love being able to stay in my car. The guys were very professional and friendly and got me in and out the fastest I've ever had an oil change. Thank you!!

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Staff were friendly, thorough and not pushy on other services available

Staff were friendly, thorough and not pushy on other services available

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Explained that I knew my head light was out. We would be changing it our selves. Service tech proceeded to remove the old bulb a ...

Explained that I knew my head light was out. We would be changing it our selves. Service tech proceeded to remove the old bulb anyway. I knew it was difficult to get back in... told him to go ahead and change it. He had to remove items to get his hand into bulb chamber.

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Stephan at this center was very professional and all the other staff members worked together as a team by announcing what they w ...

Stephan at this center was very professional and all the other staff members worked together as a team by announcing what they were going to do and after they did it, they had other check. They were very courteous through the entire process and very friendly. They set the standard for which every Valvoline should be.

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Thanks for asking. Your Assistant Manager was a tremendous employee and was the bright spot in my experience. The lad in the b ...

Thanks for asking. Your Assistant Manager was a tremendous employee and was the bright spot in my experience. The lad in the bay thought it was acceptable to cuss, even after the Assist Mgr corrected him on more than two occasions. I am not a prude and certainly, have used my share of swear words - but not in my work place. He was embarrassing to the company. This was followed by an employee who was off shift and decided to pull into a bay, music blaring, and check his radiator or washer fluid level. He, too, did not get the hint from the Assist. Mgr that he was at a place of work and his behavior was not appropriate. If I owned the store, I'd let two of the employees go, as they are not mature enough to represent the good name associated with Valvoline. I'm as loyal as a retriever to Valvoline, when living in Montana. It was the sole place for my oil changes for 15 years. I'll try the other one in Lincoln. If it is anything what I experienced at this one, I will find another company and brand of oil It's no big deal for me. It should be a big deal for Valvoline to lose a loyal customer due to the sophomoric and unacceptable behavior of two employees.

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I trust Herman for all his years of service. He makes me want to come back!

I trust Herman for all his years of service. He makes me want to come back!

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The crew working was having fun and so nice to customers

The crew working was having fun and so nice to customers

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Thought price of oil change and air filter was a little high

Thought price of oil change and air filter was a little high

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Great service. The guys are always friendly and professional. Will continue to come back!

Great service. The guys are always friendly and professional. Will continue to come back!

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Did not se to be experienced with my brand of vehicle.

Did not se to be experienced with my brand of vehicle.

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Friendly, quick, no pressure

Friendly, quick, no pressure

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Even though there were a couple new people working there, it was still a high quality visit, indicating good and thorough traini ...

Even though there were a couple new people working there, it was still a high quality visit, indicating good and thorough training of employees.

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The fast, friendly service.

The fast, friendly service.

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The staff performed the oil change rapidly, competently, and courteously. This kind of performance will keep me as a Valvoline c ...

The staff performed the oil change rapidly, competently, and courteously. This kind of performance will keep me as a Valvoline customer.

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Stephen was new on the floor and was awesome. Very friendly and helpful.

Stephen was new on the floor and was awesome. Very friendly and helpful.

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Excellent service in minimal time.

Excellent service in minimal time.

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Always great service. Speedy and professional with no pressure on recommended services.

Always great service. Speedy and professional with no pressure on recommended services.

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Quick service compared to dealership. Your manager there (Herman) is soooo friendly and makes you want to keep coming back. He ...

Quick service compared to dealership. Your manager there (Herman) is soooo friendly and makes you want to keep coming back. He is the main reason we go there honestly.

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The customer service was amazing, the staff were very respectful, honest, friendly, and funny, and the pricing was affordable. D ...

The customer service was amazing, the staff were very respectful, honest, friendly, and funny, and the pricing was affordable. Did not take a long time and didn't have to wait forever.

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Friendly staff, efficient service.

Friendly staff, efficient service.

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Everybody was very pleasant.

Everybody was very pleasant.

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Excellent service and professionalism!

Excellent service and professionalism!

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I can in for a simple battery change, which turned out to be a much more complicated repair. Herman, the manage, went above and ...

I can in for a simple battery change, which turned out to be a much more complicated repair. Herman, the manage, went above and beyond. It has been a long time since I have been so impressed with a company's customer service. Twice Herman got in his car and drove to a local auto parts store to find the parts that he needed. I was blown away! How impressive!! This took about 2 hours, which was totally understandable. Herman kept saying, "I just can't let you leave here without your problem being fixed perfectly". I appreciated his service so much and I am VERY impressed. Well done Herman and this Valvoline station!!

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The staff was friendly and highly professional. They did not pressure me into buying things I did not need, but also pointed out ...

The staff was friendly and highly professional. They did not pressure me into buying things I did not need, but also pointed out that my air filter needs to be replaced. Excellent service. This was my first visit and I will come back again.

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Great customer service, friendly staff. I love the quality of Valvoline oil.

Great customer service, friendly staff. I love the quality of Valvoline oil.

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I sat in my car during the oil change, and I would have liked to sit in the waiting area. But the service was still great.

I sat in my car during the oil change, and I would have liked to sit in the waiting area. But the service was still great.

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Herman great coustmer service

Herman great coustmer service

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Wish they would have mentioned all the things we need to take care of like changing out the transmission.

Wish they would have mentioned all the things we need to take care of like changing out the transmission.

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All 3 gentlemen in the office did a great job of making my experience quick and enjoyable. They were extremely friendly and even ...

All 3 gentlemen in the office did a great job of making my experience quick and enjoyable. They were extremely friendly and even gave our dog a treat. If somebody could publicly recognize their great service that would be awesome!

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Both techs were knowledgeable and nice. Appreciated the quick and competent service.

Both techs were knowledgeable and nice. Appreciated the quick and competent service.

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The cost has gone up quite a bit since the last time I was in for an oil change.

The cost has gone up quite a bit since the last time I was in for an oil change.

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fast, efficient, professional, courteous

fast, efficient, professional, courteous

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everything was fine

everything was fine

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Were not able to replace my brake light but not really expected them to as my car is hard to get inside of to access anything!!

Were not able to replace my brake light but not really expected them to as my car is hard to get inside of to access anything!!

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Most professional service I've ever come across for getting an oil change... and regrettably, I've had 100's of oil changes. I w ...

Most professional service I've ever come across for getting an oil change... and regrettably, I've had 100's of oil changes. I was extremely impressed at the level of service, professionalism and knowledge of the personnel. Time and money well spent.

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The staff were amazing. Left impressed.

The staff were amazing. Left impressed.

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I have used this location for oil changes for several years. The service is always courteous and unlike so many places dealing w ...

I have used this location for oil changes for several years. The service is always courteous and unlike so many places dealing with my car, I don't feel like I'm treated differently because I am a woman. Nearly every experience I've had here has been very quick, and all have been well explained and professional. I don't consider going anywhere else for an oil change.

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Thought price was high for I had a 10 dollar off coupon also had the coupon you mail me but could only use one Always have good ...

Thought price was high for I had a 10 dollar off coupon also had the coupon you mail me but could only use one Always have good service when Herman is in bldg.

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Stopped in to get the oil changed in my daughter's car. The man that helped me (Wilson) was OUTSTANDING!! This particular locati ...

Stopped in to get the oil changed in my daughter's car. The man that helped me (Wilson) was OUTSTANDING!! This particular location is out of my way, but I will be returning here because of him.

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Outstanding service.

Outstanding service.

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everyone was nice and it was fast

everyone was nice and it was fast

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Courteous, quick and efficient, great value especially with the coupon.

Courteous, quick and efficient, great value especially with the coupon.

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I have a 1989 Chrysler New Yorker in nearly mint condition. It was my grandpa's & is my prized possession. I don't trust to many ...

I have a 1989 Chrysler New Yorker in nearly mint condition. It was my grandpa's & is my prized possession. I don't trust to many people to touch it. On this day, I Googled what would be the best place to have an oil change in my town and this is the place that popped up with 4.8 Stars. So I decided to give it a try. From the first minute I was thoroughly impressed! The organization and discipline of the crew I think is what impressed me the most. They really seem to care and did a great job! I have already referred this place too many of my friends and intend to be a lifelong customer myself. Great job guys, see you in 3000 miles!!

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He told me I didn't have a valid coupon, but I pulled it off your website, so I don't see why it would be invalid.

He told me I didn't have a valid coupon, but I pulled it off your website, so I don't see why it would be invalid.

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Herman is always good, technicians and service is excellent

Herman is always good, technicians and service is excellent

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Every time I visit I get great customer service and deal with friendly staff. I feel the price is a little high.

Every time I visit I get great customer service and deal with friendly staff. I feel the price is a little high.

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Good service

Good service

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I am a woman and I didn't feel like that had any impact on my visit there. I was treated fairly.

I am a woman and I didn't feel like that had any impact on my visit there. I was treated fairly.

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They were professional and very friendly. They were very detailed and up front with all prices. Definitely will go there again ...

They were professional and very friendly. They were very detailed and up front with all prices. Definitely will go there again.

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Excellent customer service.

Excellent customer service.

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I trust the personnel there knowing they will do a good job and try and sell me something I don't need.

I trust the personnel there knowing they will do a good job and try and sell me something I don't need.

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Courteous responsive communicative

Courteous responsive communicative

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very nice facility and friendly staff.

very nice facility and friendly staff.

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Super nice fellas

Super nice fellas

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This is a great place and the manager is super nice and helpful

This is a great place and the manager is super nice and helpful

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Wilson is legit. Even though he is a bears fan 😉, and Herman (pretty sure that's the managers name) came over when he finished ...

Wilson is legit. Even though he is a bears fan 😉, and Herman (pretty sure that's the managers name) came over when he finished with his other customer and worked on my vehicle as well. Those two make me wish I lived in Lincoln so I could always get my oil changed there. I only come down for visits but whenever I come to Lincoln I always go there because of the service I get again and again. Hold on to those two. Personable and genuine.

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not sure

not sure

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Customer service is excellent.

Customer service is excellent.

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This was my first experience here. I just wanted the synthetic type of oil that gives you more mileage before you have to get it ...

This was my first experience here. I just wanted the synthetic type of oil that gives you more mileage before you have to get it changed again (5,000 miles). I guess I wasn't clear that there were different types of synthetic oil. I never said full synthetic, so customer service representative of course just gave me the most expensive one to get the most money. I didn't realize until it was too late. Signs should be better posted of pricing or he could have informed of all my options instead of defaulting to the most expensive kind. Then I received only a 3,000 mileage sticker (although my husband called and was informed that with the type I got it should be good for 5k-7k miles. It seems misleading however as though they are trying to make more money off of people that aren't sure which type of oil they want.

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Herman was awesome. He was very friendly, had a great attitude and was very thorough. The other technician he was working with d ...

Herman was awesome. He was very friendly, had a great attitude and was very thorough. The other technician he was working with did the oil change and did a great job on it. He also showed me my engine air filter and gave me a list of items that should be done at certain intervals of miles. I will most likely be coming back to get my oil changed here!

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The guys knew exactly what they were doing. They treated me, my car, and my son with respect.

The guys knew exactly what they were doing. They treated me, my car, and my son with respect.

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Fast, friendly and advised that they could do other service if I brought the necessary part in.

Fast, friendly and advised that they could do other service if I brought the necessary part in.

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When I entered the service and was asked what I would like today, I requested just an oil change but was asked several times for ...

When I entered the service and was asked what I would like today, I requested just an oil change but was asked several times for other services I did not desire.

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I was very satisfied, but there is always room for improvement. The price was higher than Jiffy Lube and they vacuum the car.

I was very satisfied, but there is always room for improvement. The price was higher than Jiffy Lube and they vacuum the car.

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friendly and courteous staff

friendly and courteous staff

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Prompt, courteous, informative.

Prompt, courteous, informative.

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Car was not serviced in a timely manner due to a new employee. He was trying but was just much slower and did not know how to co ...

Car was not serviced in a timely manner due to a new employee. He was trying but was just much slower and did not know how to complete all the tasks. The manager, Herman, jumped in and took over some of his tasks to keep things moving. Herman also replaced a faulty windshield wiper that I had purchased from them the last time for no charge

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Quick convenient on the pricey side

Quick convenient on the pricey side

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Just a great service. Always friendly and very professional. I always get my oil changed here and always will

Just a great service. Always friendly and very professional. I always get my oil changed here and always will

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Wilson, at the Williamsburg location, was great! Very pleasant and knowledgeable. I didn't feel pressured and I learned a few t ...

Wilson, at the Williamsburg location, was great! Very pleasant and knowledgeable. I didn't feel pressured and I learned a few things from him.

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Staff is always very friendly and informative but they don't pressure me in to extra purchases.

Staff is always very friendly and informative but they don't pressure me in to extra purchases.

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Awesome staff

Awesome staff

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Courtesy, friendly, knowledge of my van

Courtesy, friendly, knowledge of my van

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Very nice gentleman

Very nice gentleman

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Sevice was quick and staff was friendly.

Sevice was quick and staff was friendly.

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high cost...$40 for a filter??? and one that I can get for 1/2 that 3 blocks up the street? They ain't that hard to put in you k ...

high cost...$40 for a filter??? and one that I can get for 1/2 that 3 blocks up the street? They ain't that hard to put in you know.

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Quick efficient friendly and good coupon.

Quick efficient friendly and good coupon.

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The guys that work there are so kind and I appreciate their help. I love not having to drag the kids out of the car while it's b ...

The guys that work there are so kind and I appreciate their help. I love not having to drag the kids out of the car while it's being serviced, and the blow pops are a huge bonus. :) I wish we would have found these guys sooner!

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Staff was friendly, courteous, and attentive to completing the oil change accurately and promptly.

Staff was friendly, courteous, and attentive to completing the oil change accurately and promptly.

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It was quick and painless

It was quick and painless

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The staff was friendly, explained options and asked did you want to do that this visit vs a guilty approach (it's best for your ...

The staff was friendly, explained options and asked did you want to do that this visit vs a guilty approach (it's best for your car if it's done now).

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I like the friendly staff at the service center. I like all the system checks and how quickly I can get my oil changed.

I like the friendly staff at the service center. I like all the system checks and how quickly I can get my oil changed.

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Quick. Don't have to leave cars. Good price w coupon

Quick. Don't have to leave cars. Good price w coupon

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Everyone was very friendly and knowledgeable.

Everyone was very friendly and knowledgeable.

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I am always satisfied with the services at the Williamsburg location. The staff is always very informational, professional, and ...

I am always satisfied with the services at the Williamsburg location. The staff is always very informational, professional, and friendly. I specifically enjoy my encounters with Herman, he is always so friendly, pleasant, and smiling. He knows what he is doing!! I refer everyone I know to go see him!

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They were very friendly and helpful, great price. I had never gotten an oil change before and they were very accommodating. Didn ...

They were very friendly and helpful, great price. I had never gotten an oil change before and they were very accommodating. Didn't make me feel stupid.

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Timeliness of service

Timeliness of service

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Excellent customer service

Excellent customer service

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They know me there, they always get me in and out and are super friendly.

They know me there, they always get me in and out and are super friendly.

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Quick, friendly service

Quick, friendly service

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The guys were great and recommended I come back for Top-Off. I really liked that they cared to do that. The guy who helped the m ...

The guys were great and recommended I come back for Top-Off. I really liked that they cared to do that. The guy who helped the most was Olsen.

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The team was professional, courteous, no pressure to buy or get additional service. Waiting room and restroom were spotless.

The team was professional, courteous, no pressure to buy or get additional service. Waiting room and restroom were spotless.

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Had small oil drips and Will fixed

Had small oil drips and Will fixed

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Got in - got out with efficiency and courteousness.

Got in - got out with efficiency and courteousness.

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The staff was very professional and pleasant to work with. They didn't try and oversell me services I didn't need. I like that ...

The staff was very professional and pleasant to work with. They didn't try and oversell me services I didn't need. I like that a lot.

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Quick friendly precise work

Quick friendly precise work

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Valvoline does not have a conventional oil with the Honda recommended viscosity. I had to buy the more expensive synthetic blend ...

Valvoline does not have a conventional oil with the Honda recommended viscosity. I had to buy the more expensive synthetic blend.

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Great and honest service. Employees were professional and did a great job. I will be back next time I need an oil change

Great and honest service. Employees were professional and did a great job. I will be back next time I need an oil change

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Friendly & professional techs

Friendly & professional techs

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Very quick. Friendly staff.

Very quick. Friendly staff.

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Great service!

Great service!

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The guys are excellant

The guys are excellant

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This is my 3rd visit for my oil change after only trusting my brothers (both mechanics) to touch my vehicles. Valvoline did grea ...

This is my 3rd visit for my oil change after only trusting my brothers (both mechanics) to touch my vehicles. Valvoline did great! I really feel like I received a thorough inspection and appreciated the maintenance checklist that is given with the receipt. The staff is super friendly and it seems like they're very well taken care of there as far as taking the time to train them and walk them through all the steps of the process.

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all the years of service that i have had i have never had a bad experience there-great employeesexcellent service

all the years of service that i have had i have never had a bad experience there-great employeesexcellent service

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The employees were very friendly and up front. They got us right in and out.

The employees were very friendly and up front. They got us right in and out.

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friendly tech, clean garage, prompt service

friendly tech, clean garage, prompt service

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The staff were very polite and pleasant. Did a nice job of explaining things. Asked me how I wanted my reminder set- length of t ...

The staff were very polite and pleasant. Did a nice job of explaining things. Asked me how I wanted my reminder set- length of time. I have never had anyone ask that before and it was appreciated.

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The guys were terrific, fast but efficient service

The guys were terrific, fast but efficient service

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My first time using a valvoline service center. It was a great experience thank you.

My first time using a valvoline service center. It was a great experience thank you.

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The crew working this time were much more knowledgeable than last visit, I had went to jiffy lube the last couple times checked ...

The crew working this time were much more knowledgeable than last visit, I had went to jiffy lube the last couple times checked out cast at this store before entering Herman was there and Nick was not am returning to valvoline as long as Nick is not eic at my visits!

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Professional and quick service; extremely polite staff

Professional and quick service; extremely polite staff

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I've been using Valvoline for years and am highly satisfied with your stores.will recommend them.

I've been using Valvoline for years and am highly satisfied with your stores.will recommend them.

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Professional appearance and attitude told me they took pride in their profession and the service they provided. Side note: I ha ...

Professional appearance and attitude told me they took pride in their profession and the service they provided. Side note: I had my dog with me and she was provided a treat, which they had on hand!

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Knowledgeable and friendly stuff, quick

Knowledgeable and friendly stuff, quick

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The staff are highly knowledgeable & professional. Also, they always ensure I receive a military discount.

The staff are highly knowledgeable & professional. Also, they always ensure I receive a military discount.

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Staff is friendly, advised of a problem with battery and offered to install new.

Staff is friendly, advised of a problem with battery and offered to install new.

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Wilson was extremely friendly and knowledgeable. Great service & with a smile. I will definitely be back & will recommend Valvol ...

Wilson was extremely friendly and knowledgeable. Great service & with a smile. I will definitely be back & will recommend Valvoline!

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The manager at this location is one of the best professionals I have dealt with in any business. He is very engaging with his ...

The manager at this location is one of the best professionals I have dealt with in any business. He is very engaging with his customers as well as extremely knowledgeable. Every visit has been an extreme pleasure working with him and for that, I have returned for each oil change.

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Complete gentlemen greeting me when I got there and made sure everything was working with no problems before leaving.

Complete gentlemen greeting me when I got there and made sure everything was working with no problems before leaving.

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It was your employees. Herman and Wilson (I didn't meet who worked on the bottom of the car) were friendly, knowledgeable and a ...

It was your employees. Herman and Wilson (I didn't meet who worked on the bottom of the car) were friendly, knowledgeable and appeared to be enjoying their job. Having employees that are happy and passionate about what they do is awesome. I really enjoyed my experience and looking forward to having Herman and Wilson work on my car at the next oil change.

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The customer service is not up to par with even my worst visit to this location.

The customer service is not up to par with even my worst visit to this location.

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The staff was friendly, professional and prompt with their service. Also, they took a minute or two to visit about a local comm ...

The staff was friendly, professional and prompt with their service. Also, they took a minute or two to visit about a local community event---it seemed a little like visiting with my neighbor & didn't put on a pressure sale. I like that approach. Byron

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Friendly employees, no pressure to purchase anything, no waiting

Friendly employees, no pressure to purchase anything, no waiting

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I absolutely love this place. I usually deal with Herman. He is always, without fail, professional, cheerful, and very knowledga ...

I absolutely love this place. I usually deal with Herman. He is always, without fail, professional, cheerful, and very knowledgable. This visit, I worked with someone that Herman trained and he is outstanding as well. (Unfortunately, I can't remember his name). He was super nice, professional, and explained everything he was doing. He even tightened something in the back of my van that I asked him to look at (had to do with a spare tire bolt) that had been banging around for the last month. He happily fixed it for me and it wasn't part of the service. I won't go anywhere else!

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They told me about the maintenance my car needed and showed me why the maintenance I chose to do was a good idea. The metal shav ...

They told me about the maintenance my car needed and showed me why the maintenance I chose to do was a good idea. The metal shavings in my rear differential were pretty bad, and it really drove home how much I needed the other maintenance done on my car. I'm now working to ensure that I can get all the maintenance needed done on my car in a timely fashion.

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first off staff was not standing around on their phones they were excellent and u have earned my business one thing i would ...

first off staff was not standing around on their phones they were excellent and u have earned my business one thing i would rec as a past sales man fo,r 30 years when they pitch an upsel must use feel felt found or pitch features and benefits will up sell at least 20%

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The quickest oil change I ever had

The quickest oil change I ever had

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Very kind staff. Appreciate it!

Very kind staff. Appreciate it!

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The service crew asked me to test my lights, blinkers, etc. There were no other customers at the time and I didn't really want t ...

The service crew asked me to test my lights, blinkers, etc. There were no other customers at the time and I didn't really want to be actively involved in the process.The visit is always better if Herman, the manager, is there. He's a great guy, very personable and welcoming.

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Your employees communicated clearly about available services, helped me identify the correct oil for my vehicle, changed a burne ...

Your employees communicated clearly about available services, helped me identify the correct oil for my vehicle, changed a burned out turn signal bulb, were prompt, very courteous and gave me the online discount even though I experienced a problem with your website that prevented me from receiving a text even though the site told me 3 times that it was successfully sent. I highly recommend your company, however, I probably won't return to this one since it is 500 miles from my neighborhood.

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Very friendly & knowledgable staff! Also quick service

Very friendly & knowledgable staff! Also quick service

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Very courteous and knowledgable manager and staff.

Very courteous and knowledgable manager and staff.

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good service, staff and end product!

good service, staff and end product!

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It was fast and easy. Workers were professional and friendly.

It was fast and easy. Workers were professional and friendly.

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Excellent customer service and knowledge of actual service for oil change.

Excellent customer service and knowledge of actual service for oil change.

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Very friendly

Very friendly

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Herman , is always very friendly and knowledgeable .

Herman , is always very friendly and knowledgeable .

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The employees

The employees

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Herman........ is awesome ......... he is very smart and does an excellent job getting my vehicle in and out quickly....... very ...

Herman........ is awesome ......... he is very smart and does an excellent job getting my vehicle in and out quickly....... very thorough with things...

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friendly staff, great customer-service despite extremely hot temperatures, efficient

friendly staff, great customer-service despite extremely hot temperatures, efficient

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Very friendly Staff, knowledgable and double check all their work.

Very friendly Staff, knowledgable and double check all their work.

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It was comparable to every other oil center

It was comparable to every other oil center

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Very fast and thorough

Very fast and thorough

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Spent almost 1.5 hours for an instant oil change.

Spent almost 1.5 hours for an instant oil change.

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The staff was courteous and kept me informed as to their progress.

The staff was courteous and kept me informed as to their progress.

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I went thru with my daughter and while we were waiting we were offered something sweet for our wait (suckers)... And then when w ...

I went thru with my daughter and while we were waiting we were offered something sweet for our wait (suckers)... And then when we pulled in they were very friendly to us... It was very warm outside and they offered us cold waters... Overall it was our best visit yet... And will be going there next time...

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Had to wait a little longer than was initially told; was not invited to go sit inside once I pulled in the service bay, was pret ...

Had to wait a little longer than was initially told; was not invited to go sit inside once I pulled in the service bay, was pretty hot sitting in the car; miss that they don't vacuum out your vehicle as part of the service like they used to

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Herman is always very good to work with. The Man needs a raise!!! He's the most friendly and very knowledgeable manager you have ...

Herman is always very good to work with. The Man needs a raise!!! He's the most friendly and very knowledgeable manager you have in this area.

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always fast, professional, and friendly.

always fast, professional, and friendly.

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The staff was kind and made an effort to get to know me, it felt like personable service and not "just another car".

The staff was kind and made an effort to get to know me, it felt like personable service and not "just another car".

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All of the employers were knowledgeable and friendly.. Service was fast!

All of the employers were knowledgeable and friendly.. Service was fast!

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Everyone was courteous and professional

Everyone was courteous and professional

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Had to wait, then restart to adjust so bottom side could work.

Had to wait, then restart to adjust so bottom side could work.

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Great service and professional!

Great service and professional!

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The technicians recommended services but were not pushy

The technicians recommended services but were not pushy

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Harold is great asset to your company

Harold is great asset to your company

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Good and friendly service.

Good and friendly service.

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Professional service. Fast and friendly people that worked on my vehicle

Professional service. Fast and friendly people that worked on my vehicle

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Fast, friendly and qualified. No pressure sales, but checked filters, lights, tired, etc.

Fast, friendly and qualified. No pressure sales, but checked filters, lights, tired, etc.

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Needed rear 10" wiper, said not available.

Needed rear 10" wiper, said not available.

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