Oil Change Lincoln

in and out very quickly

in and out very quickly

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Knowledgeable staff. Friendly and helpful.

Knowledgeable staff. Friendly and helpful.

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Everything was awesome!

Everything was awesome!

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I've always trusted and expect good service at this Valvoline Service Center

I've always trusted and expect good service at this Valvoline Service Center

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The staff are always cheerful and professional

The staff are always cheerful and professional

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Your prices for the oil changes are ridiculous! Oil is not gold, so quit pricing it as if it was!

Your prices for the oil changes are ridiculous! Oil is not gold, so quit pricing it as if it was!

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the men who worked on my car were courteous and very efficient in the performance of their duties. Brennen and Jace and Kyle all ...

the men who worked on my car were courteous and very efficient in the performance of their duties. Brennen and Jace and Kyle all came to thank me for coming to their store for service. Thank you and them for being prompt and courteous.

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Staff is always friendly, accommodating, Efficient, and timely.

Staff is always friendly, accommodating, Efficient, and timely.

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We have been going to location for years Herman is very polite and knowledgeable and the rest of the staff is outstanding.

We have been going to location for years Herman is very polite and knowledgeable and the rest of the staff is outstanding.

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The manager Harvey and his crew were very knowledgeable and friendly. They were informative without being pushy.

The manager Harvey and his crew were very knowledgeable and friendly. They were informative without being pushy.

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AWESOME guys! Started off friendly and then it was fun and actually enjoyable! They communicated very well with each other and k ...

AWESOME guys! Started off friendly and then it was fun and actually enjoyable! They communicated very well with each other and knew what they were doing so it was quick. I trust them to do it again! I hope they are working next time!

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Brennen is the man. Checked my engine light and my battery for me, as I’ve been having issues with the car starting. Had vast kn ...

Brennen is the man. Checked my engine light and my battery for me, as I’ve been having issues with the car starting. Had vast knowledge about cars and insight as to what my problem could possibly be. Very pleased with his help, even as it was towards the end of the day when most oil change services get short and annoyed. Definitely gonna come back

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Very friendly and professional

Very friendly and professional

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The staff is always friendly and professional. Get you in quick and out quick!

The staff is always friendly and professional. Get you in quick and out quick!

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Great customer service and like supporting an American Disabled Veteran business.

Great customer service and like supporting an American Disabled Veteran business.

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Did it right and fast. Didn't pressure me to buy sevices that I don't need

Did it right and fast. Didn't pressure me to buy sevices that I don't need

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Brody was very clear and introduced everyone before starting work. Great people

Brody was very clear and introduced everyone before starting work. Great people

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Herman was great. He greeted me while I was waiting in my car outside as both bays were full. Once inside, he explained to me ex ...

Herman was great. He greeted me while I was waiting in my car outside as both bays were full. Once inside, he explained to me exactly how the service was going to go and made sure I understood everything. While I spent more time there than I wanted, they were thorough and very helpful.

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Friendly staff. Explained everything from a to z. I felt special and important

Friendly staff. Explained everything from a to z. I felt special and important

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Charlie was fantastic to work with.

Charlie was fantastic to work with.

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Quick service

Quick service

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Very Happy

Very Happy

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Quick and fast

Quick and fast

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The staff are always very helpful, knowledgeable and courteous. They do not push to up sell, but make reasonable recommendation ...

The staff are always very helpful, knowledgeable and courteous. They do not push to up sell, but make reasonable recommendations. Always a pleasure to do business with.

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The service team consisting of Brody Kyle and Brennen are all very professional and trustworthy. I have been coming to this loca ...

The service team consisting of Brody Kyle and Brennen are all very professional and trustworthy. I have been coming to this location in Lincoln Nebraska for about a year now. And they are absolutely the best oil change in Lincoln Nebraska that I have ever been to.

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Brody and Brennen were both very nice and efficient. They were short-handed, but Brody came out, greeted me and explained that i ...

Brody and Brennen were both very nice and efficient. They were short-handed, but Brody came out, greeted me and explained that it would just be a few minutes.

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I feel highly satisfied at any business is few and far between but sure nice when all things come together to make that happen. ...

I feel highly satisfied at any business is few and far between but sure nice when all things come together to make that happen. My expectation as a customer is satisfied and the location and people met those on this visit.

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The staff is super friendly. They remember us from past visit. The pricing is good. Service & respect is Everything & Hermon & ...

The staff is super friendly. They remember us from past visit. The pricing is good. Service & respect is Everything & Hermon & his crew are great.

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Brody, asst manager, went out of his way to fix a problem with my upper brake light. Thank you

Brody, asst manager, went out of his way to fix a problem with my upper brake light. Thank you

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It's was good service

It's was good service

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came for an oil change. Ended up getting other things done. Spent more money than I had planned.

came for an oil change. Ended up getting other things done. Spent more money than I had planned.

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The same service as usual which is a good thing, and the oil change was fast and they got me right on my way.

The same service as usual which is a good thing, and the oil change was fast and they got me right on my way.

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The entire staff is courteous and friendly. They fully explain what they are going to do, how they are going to do it, and what' ...

The entire staff is courteous and friendly. They fully explain what they are going to do, how they are going to do it, and what's it going to cost. They also do safety check of all lights, fluid levels of vital engine and powertrain components and tire pressure. If something is not right they bring it to your attention and correct with owners permission. There are no surprises with this team.

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Luke, Brennen, Charles were all fantastic! I was impressed with them and with the overall expedient service. Will definitely r ...

Luke, Brennen, Charles were all fantastic! I was impressed with them and with the overall expedient service. Will definitely recommend this location to others!

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They did a great job and I was only there maybe 15 minutes. They didn't try to sell me stuff I didn't need. My only comment is ...

They did a great job and I was only there maybe 15 minutes. They didn't try to sell me stuff I didn't need. My only comment is the waiting room - could use a TV; otherwise it's fine.

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I do a lot of traveling, so I often have to use "oil change facilities" that I'm not familiar with, since I'm not from the local ...

I do a lot of traveling, so I often have to use "oil change facilities" that I'm not familiar with, since I'm not from the local area where they are located. Frequently, I've had to use Jiffy Lube facilities, but I very much DISLIKE Pennzoil products. I was so glad to find your Valvoline facility in Lincoln, NE, yesterday, so I could use a better oil than Pennzoil or Quaker State. Your crew at the location was excellent! No high pressure, but did discuss the best options. Brody, Brennen, and Colton deserve a commendation from your company. You should be wishing you could "clone" the three of them, so you could provide this kind of quality service at all your locations! (On this survey, the reason I selected t

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This trip was the first time coming in to VIOC with a new to me truck and the staff informed me that my skid plate was missing 4 ...

This trip was the first time coming in to VIOC with a new to me truck and the staff informed me that my skid plate was missing 4 of the bolts that hold it on. They even attempted to see if they had any extra bolts there at the location that might fit. Overall very satisfied and great service as always.

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Herman and his staff are always professional, courteous, and fast. Great job!

Herman and his staff are always professional, courteous, and fast. Great job!

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Excellent service

Excellent service

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I love the service provided at this location. It is friendly, thorough and efficient. I get all my cars serviced here

I love the service provided at this location. It is friendly, thorough and efficient. I get all my cars serviced here

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The staff was very friendly and informative.

The staff was very friendly and informative.

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the young men who assisted were very polite and very friendly. It was a very welcoming environment. NO pressure was put on to pu ...

the young men who assisted were very polite and very friendly. It was a very welcoming environment. NO pressure was put on to purchase any 'up sales'!!! Service was done extremely fast.

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Almost 70 dollars for an oil change is ridiculous. Charging 25 dollars for a 10 dollar air filter is also a little much. I am al ...

Almost 70 dollars for an oil change is ridiculous. Charging 25 dollars for a 10 dollar air filter is also a little much. I am also pretty sure the wrong weight of oil was placed in my vehicle. The staff is friendly and fast but the pricing is a little much.

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Brody (Asst Mgr) was very courteous and informative in explaining the steps to check and oil my car.

Brody (Asst Mgr) was very courteous and informative in explaining the steps to check and oil my car.

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The staff were very professional and helpful in addition to being extremely courteous and friendly. Great experience overall.

The staff were very professional and helpful in addition to being extremely courteous and friendly. Great experience overall.

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Herman is always helpful and looked at the underside of my car for me.

Herman is always helpful and looked at the underside of my car for me.

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I got off work about 30 minutes before they closed, but I desperately needed an oil change. I tried a different place closer to ...

I got off work about 30 minutes before they closed, but I desperately needed an oil change. I tried a different place closer to my work, but they turned me down as they were closing soon. I immediately drove to Valvoline with about 10 minutes to close and they stayed open to get me in. That was incredibly nice of them!

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They did a synthetic blend oil change but I only wanted a conventional. There was no asking which type of oil I wanted before th ...

They did a synthetic blend oil change but I only wanted a conventional. There was no asking which type of oil I wanted before they got started so I just assumed they would have done the conventional. Turns out they didn’t but they didn’t charge me for the synthetic blend due to lack of communication on their end.

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Herman Myrick did a great job making sure all my needs were taken care of.

Herman Myrick did a great job making sure all my needs were taken care of.

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The gentleman who was running the operations was extremely personable and knowledgeable. It seemed like he had a fairly new emp ...

The gentleman who was running the operations was extremely personable and knowledgeable. It seemed like he had a fairly new employee in the bay and he was carefully monitoring him while making sure I received the best service possible.

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I have been going here for over 20 years and have always been treated well.

I have been going here for over 20 years and have always been treated well.

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They are knowledgeable. and work is done effectively and in a timely manner

They are knowledgeable. and work is done effectively and in a timely manner

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Employees were very nice and easy to work with.

Employees were very nice and easy to work with.

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The man who was working with me was knowledgeable and personable. He was funny and made me feel comfortable!

The man who was working with me was knowledgeable and personable. He was funny and made me feel comfortable!

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the employee helping me was very nice

the employee helping me was very nice

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Friendly communicative staff and prompt service.

Friendly communicative staff and prompt service.

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The assistant manager Brody was friendly, helpful and did a great job letting me know wait time, price, and what the process for ...

The assistant manager Brody was friendly, helpful and did a great job letting me know wait time, price, and what the process for the service was. Great job! I will definitely keep coming back for oil changes or other services and recommend Valvoline to friends and family.

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got right in they checked the lights and tire pressure as well as other fluids and the oil changes done before I even realized i ...

got right in they checked the lights and tire pressure as well as other fluids and the oil changes done before I even realized it checked out and gone

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The wait was a little long, but that’s not the staff’s fault. They did prompt work but there were a lot of customers there at th ...

The wait was a little long, but that’s not the staff’s fault. They did prompt work but there were a lot of customers there at the same time.

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The staff is always professional, kind, and knowledgeable. Never pressuring me to buy other service, but rather informing me of ...

The staff is always professional, kind, and knowledgeable. Never pressuring me to buy other service, but rather informing me of their recommendations. I trust the Old Cheney location with all my oil changes! Quick and efficient, with enjoyable staff:)

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Courteous employees. Owned by a veteran. Coupons always available.

Courteous employees. Owned by a veteran. Coupons always available.

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I been visiting Valvoline for quite some time. I enjoy the service the manager has given me. I am pleased with the service.

I been visiting Valvoline for quite some time. I enjoy the service the manager has given me. I am pleased with the service.

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Herman (manager) is always great and I love going into the shop when he's there. There was a kid that wasn't the greatest this ...

Herman (manager) is always great and I love going into the shop when he's there. There was a kid that wasn't the greatest this time and I happened to have him for the majority of my visit. Herman has always been (and likely always will be) and A+

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The manager there is really good at what he does. Multitasking to the best. I was passing through Nebraska and he let me know ab ...

The manager there is really good at what he does. Multitasking to the best. I was passing through Nebraska and he let me know about some stuff in my car that will make my trip safer he went well beyond the requirements for his job. He is also an amazing trainer he was also teaching an employee at that time and the employee was doing amazing. I’ve been to valvoline before in Minnesota but the one I went to in Nebraska Lincoln was the best

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Organized. Efficient

Organized. Efficient

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First time I went here, it was a typical quick lube shop. When I went back, the service was terrible. I was told to move out of ...

First time I went here, it was a typical quick lube shop. When I went back, the service was terrible. I was told to move out of my line and switch with the other line because they were there first. THERE ARE TWO LANES FOR A REASON!!! If the other person didn’t get the correct lane to be done first that is there problem. Then while the manager is telling me this, the other customer comes and yells at me and the manager did nothing to stop it. I will never come back to this location.

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Nicest guys! My boys loved the suckers! I appreciated not being talked down to because I'm a woman, which happens at most places ...

Nicest guys! My boys loved the suckers! I appreciated not being talked down to because I'm a woman, which happens at most places. I will DEFINITELY be coming back!! Also loved that they explained the difference between the oil selection. All around so happy with my experience!Luke was a pleasure to converse with while he worked and made it a much more comfortable situation than just sitting there while they work:-)

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in and out

in and out

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Fast service and always polite.

Fast service and always polite.

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The staff at this location is always excellent

The staff at this location is always excellent

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Nice people who knew what they were doing. Very patient and courteous.

Nice people who knew what they were doing. Very patient and courteous.

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Got me in, got me out and was reasonably price with a $8.00 coupon. Friendly people.

Got me in, got me out and was reasonably price with a $8.00 coupon. Friendly people.

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I like the quickness of getting in and out. I have been coming here for a while and will continue coming here. I trust the staff ...

I like the quickness of getting in and out. I have been coming here for a while and will continue coming here. I trust the staff to take the best care of my car and that they will only recommend what additional things I may need to do to keep my car in good running shape.

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The Representative was not as customer oriented as the other Manager the time before.

The Representative was not as customer oriented as the other Manager the time before.

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I have been doing business at this store since it was built. I'm haven't kept track but it is easily over 20 years. The service ...

I have been doing business at this store since it was built. I'm haven't kept track but it is easily over 20 years. The service I have received is always first rate. And Herman is fantastic. He has been very cordial, friendly and fun. I believe he has been there the whole time. I have 5 vehicles serviced there. Keep up the good work !

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My first experience at the one on 84th and Highway 2 made me never want to come back. I did get this oil change though. My exper ...

My first experience at the one on 84th and Highway 2 made me never want to come back. I did get this oil change though. My experience was way better, it just took a little longer than I had planned an oil change to take. Everything was done correctly and efficiently.

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The computer system was down, so I sat in the bay for 10 minutes until it restarted. Staff were a bit standoffish in attitude a ...

The computer system was down, so I sat in the bay for 10 minutes until it restarted. Staff were a bit standoffish in attitude at the beginning, which I felt was caused by the computer problem. Once the system came back up, staff demeanor improved.

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The workers were extremely friendly.

The workers were extremely friendly.

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The guys are great and super friendly. I don't think it takes a lot of technical skills when you just get the oil change but it ...

The guys are great and super friendly. I don't think it takes a lot of technical skills when you just get the oil change but it still takes people skills and these guys are great.

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The employees are always courteous and answer any questions I had.

The employees are always courteous and answer any questions I had.

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Always a great job very friendly and helpful

Always a great job very friendly and helpful

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Great service.

Great service.

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I was the first car in the line waiting to get in. After being greeted, they estimated 5-10 minutes until I could pull in. Inste ...

I was the first car in the line waiting to get in. After being greeted, they estimated 5-10 minutes until I could pull in. Instead it was 20 minutes. If I wanted to wait 40 minutes for an oil change and no inspection and still pay $80 I would take it to a dealership because I know my money and my time would’ve been better spent. Mechanic overfilled 3 tires and left one extremely low. Incredibly disappointed

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Because everyone was VERY nice and It took maybe 25 min which went by super fast. I will come here every time !!

Because everyone was VERY nice and It took maybe 25 min which went by super fast. I will come here every time !!

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I know what to expect and I usually have no wait to get in.

I know what to expect and I usually have no wait to get in.

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FAST, GREAT SERVICE. NO ISSUES

FAST, GREAT SERVICE. NO ISSUES

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The cost of your oil changes are way to high in price!

The cost of your oil changes are way to high in price!

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Outstanding service!

Outstanding service!

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Although Herman was on the other side of the service side, he always greets me and remembers my name and makes sure my son gets ...

Although Herman was on the other side of the service side, he always greets me and remembers my name and makes sure my son gets a lollipop, he is fantastic!!!

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Timely quick service

Timely quick service

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I have been coming to this particular Valvoline for nearly 20 years. I enjoy the staff and the promptness with which they addres ...

I have been coming to this particular Valvoline for nearly 20 years. I enjoy the staff and the promptness with which they address any problems or concerns I may have.

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The guy in charge tried talking me into a oil change, which is all I requested.

The guy in charge tried talking me into a oil change, which is all I requested.

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Manager always friendly, always does a great job. My confidence level goes up when hes there!

Manager always friendly, always does a great job. My confidence level goes up when hes there!

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Courteous staff knowledgeable and competent

Courteous staff knowledgeable and competent

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Honestly of the staff , you know what they are doing. They take time to answer questions. Their fun and it is enjoyable. Get mil ...

Honestly of the staff , you know what they are doing. They take time to answer questions. Their fun and it is enjoyable. Get military discount

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I have been extremely happy with the service in the past, especially with the manager who is very nice and helpful. This time I ...

I have been extremely happy with the service in the past, especially with the manager who is very nice and helpful. This time I had a different man (wearing a red shirt) who was very rude and condescending toward me about my car. He also didn’t ask what oil I wanted, didn’t explain pricing to me and when I asked why the price was different than what it normally was, he rolled his eyes before explaining. Just rude. I think I was extra disappointed since I’ve had amazing service in the past and I recommend this place to everyone.

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Herman and his staff always take great care of me, my wife, and step daughter. We don't go anywhere else for our oil changes.

Herman and his staff always take great care of me, my wife, and step daughter. We don't go anywhere else for our oil changes.

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See comments above.

See comments above.

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The employees and the manager are the most friendly people I have had the pleasure of interacting with. They are knowledgeable a ...

The employees and the manager are the most friendly people I have had the pleasure of interacting with. They are knowledgeable and remember you and info about you. That is an amazing personal touch. Means so much!

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I’ve come to this center for years because they are always professional and fast and very customer friendly. I will continue to ...

I’ve come to this center for years because they are always professional and fast and very customer friendly. I will continue to come here for oil changes.

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Herman runs a tight ship and is job to be around.

Herman runs a tight ship and is job to be around.

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Friendly and knowledgeable staff. Also gave me a military discount which is always welcomed.

Friendly and knowledgeable staff. Also gave me a military discount which is always welcomed.

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Quick and convenient service that is even close to my home. I’ve been a do it yourself oil changer but I am becoming a believer

Quick and convenient service that is even close to my home. I’ve been a do it yourself oil changer but I am becoming a believer

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Staff was polite and knowledgeable. I've been there before and will continue to return. The setup is perfect for my busy weekend ...

Staff was polite and knowledgeable. I've been there before and will continue to return. The setup is perfect for my busy weekends.

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These guys run a tight shop. They are friendly and efficient. I appreciate the military discount. Thanks!

These guys run a tight shop. They are friendly and efficient. I appreciate the military discount. Thanks!

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Quick Worked with integrity noting that they forgot to apply coupon after I had paid. Herman refigured cost and gave me the di ...

Quick Worked with integrity noting that they forgot to apply coupon after I had paid. Herman refigured cost and gave me the discount in cash! I appreciate the integrity to honor the coupon.

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Herman and Charles are always on top of any issue.

Herman and Charles are always on top of any issue.

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Herman was very knowledgeable and great representative.

Herman was very knowledgeable and great representative.

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The Manager, Herman, is a very personal guy and he gives great service.

The Manager, Herman, is a very personal guy and he gives great service.

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Great service, pricing and professional Staff at this location

Great service, pricing and professional Staff at this location

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The assistant manager Rick was highly knowledgeable and made me feel very comfortable threw the process. I never even know my c ...

The assistant manager Rick was highly knowledgeable and made me feel very comfortable threw the process. I never even know my car had a cabin air filter. I will definitely come back because of him and the manager Herman.

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Went to one Vavoline service center who would not honor the Vavoline coupon so I had to call around and find one that did. Took ...

Went to one Vavoline service center who would not honor the Vavoline coupon so I had to call around and find one that did. Took up most of morning to find dealer who would honor coupon.

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Everyone is very friendly and professional. The staff treats you like family!!!

Everyone is very friendly and professional. The staff treats you like family!!!

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Honest, friendly employees who gave me a discount on the oil change and two air filters that needed to be replaced.Outstanding c ...

Honest, friendly employees who gave me a discount on the oil change and two air filters that needed to be replaced.Outstanding customer service! I will recommend their services to others!

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I like the manager

I like the manager

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The Manager at that location does an excellent job!

The Manager at that location does an excellent job!

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Quick and Easy. A little pricey is the only reason I choose someone else at times.

Quick and Easy. A little pricey is the only reason I choose someone else at times.

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The staff is very service to the customer orientated.

The staff is very service to the customer orientated.

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I have never had a negative experience at Valvoline. The staff are courteous and fair. Johnny was my service tech at this visit ...

I have never had a negative experience at Valvoline. The staff are courteous and fair. Johnny was my service tech at this visit and he was friendly and helpful!

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I liked the technicians.

I liked the technicians.

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They were quick and friendly

They were quick and friendly

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Just overall a great experience.

Just overall a great experience.

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The staff was friendly. I was able ot socialize with them as I was getting the work done.

The staff was friendly. I was able ot socialize with them as I was getting the work done.

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The staff let me in before they had technically opened which was very appreciated. Very professional and friendly.

The staff let me in before they had technically opened which was very appreciated. Very professional and friendly.

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I was satisfied but I don’t Iike all the maintenance feedback that’s why I stopped going to a previous business.

I was satisfied but I don’t Iike all the maintenance feedback that’s why I stopped going to a previous business.

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Herman was amazing. Very knowledgeable and friendly. I didn’t get the other 2 men working but they were also very kind and knowl ...

Herman was amazing. Very knowledgeable and friendly. I didn’t get the other 2 men working but they were also very kind and knowledgeable. Please thank them and I will be back with my other 3 cars.

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It was my first time changing my oil without an adult. They were very friendly and they walked me through what they were doing. ...

It was my first time changing my oil without an adult. They were very friendly and they walked me through what they were doing. They did everything quickly and efficiently. They told me things that I could change and what they recommend, but no pressure to buy any of it

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The staff was friendly and fast and I got a great service at a great time

The staff was friendly and fast and I got a great service at a great time

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Every time I go in for a oil change or top off all are friendly. If I have a question, it gets answered to where I understand i ...

Every time I go in for a oil change or top off all are friendly. If I have a question, it gets answered to where I understand it. I have been going to Valvoline for years and wouldn't go anywhere else.

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The air filter and cabin filter came to $70 / this is double the price I could have gotten those two parts. Way over priced.

The air filter and cabin filter came to $70 / this is double the price I could have gotten those two parts. Way over priced.

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Very well managed location. Excellent customer service

Very well managed location. Excellent customer service

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Very polite and very professional very courteous very good service would recommend it to anyone else

Very polite and very professional very courteous very good service would recommend it to anyone else

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Though there was a long wait, the staff were very prompt in letting me know about how long it would be. They worked quickly once ...

Though there was a long wait, the staff were very prompt in letting me know about how long it would be. They worked quickly once I was in the building, were professional, easy to work with, and never made me feel like I needed to purchase more than what I wanted. I am always highly satisfied with my service here.

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Very little waiting. In and out in about 15 minutes. They checked the lights and all fluids and the tires. Friendly service p ...

Very little waiting. In and out in about 15 minutes. They checked the lights and all fluids and the tires. Friendly service people. Air filter on hand, no waiting for parts delivery service.

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Good service and fast turnaround to get back to work on time.

Good service and fast turnaround to get back to work on time.

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I’ve used Valvoline form my past 3 cars.

I’ve used Valvoline form my past 3 cars.

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The guys in the shop are amazing. Friendly and down to earth. They make the visit a great experience.

The guys in the shop are amazing. Friendly and down to earth. They make the visit a great experience.

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Always friendly. No pressure

Always friendly. No pressure

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Super friendly, no pressure but reviewed recommended service.

Super friendly, no pressure but reviewed recommended service.

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Extremely friendly and knowledgeable staff. Speed of service is key for a very busy person. Loved that I had a coupon and was i ...

Extremely friendly and knowledgeable staff. Speed of service is key for a very busy person. Loved that I had a coupon and was informed of extra services but not pressed. Thank you!

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Friendly staff that communicates

Friendly staff that communicates

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Fantastic service, friendly and straight forward to any questions or concerns A+ Service

Fantastic service, friendly and straight forward to any questions or concerns A+ Service

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Everyone there is just so friendly. I never feel pressured to do anything that isn't necessary. I have been getting my oil cha ...

Everyone there is just so friendly. I never feel pressured to do anything that isn't necessary. I have been getting my oil changed there for years and I will keep coming back.

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Travis was so nice & helpful! If he is not a manager , he should be!! Will was great to. Everything went smoothly 👍

Travis was so nice & helpful! If he is not a manager , he should be!! Will was great to. Everything went smoothly 👍

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Great friendly employees, great system, fast.

Great friendly employees, great system, fast.

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Had to wait longer than anticipated

Had to wait longer than anticipated

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I felt like I was a little rushed and some of the staff weren’t very friendly

I felt like I was a little rushed and some of the staff weren’t very friendly

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As a woman, I appreciate not being pushed to buy expensive oil and filters that I don’t actually need. Contrary to popular belie ...

As a woman, I appreciate not being pushed to buy expensive oil and filters that I don’t actually need. Contrary to popular belief, I do know how to change wiper blades, air filters, etc. I’m appreciative these men did not treat me as clueless. Fast and friendly service!

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They went the extra mile

They went the extra mile

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Very professional, knowledgeable and nice

Very professional, knowledgeable and nice

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Great just filling fluids and checking tires and replacing a turn signal bulb

Great just filling fluids and checking tires and replacing a turn signal bulb

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Very friendly attendant. Quick service.

Very friendly attendant. Quick service.

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The employees are amazing, friendly, very competent, and make you feel like family.

The employees are amazing, friendly, very competent, and make you feel like family.

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Very personal yet professional staff. I love Herman!! He always recognize s me and supervises the staff well and with the right ...

Very personal yet professional staff. I love Herman!! He always recognize s me and supervises the staff well and with the right tone. Very satisfied and wouldn't go anywhere else!

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The headlight replacement bulb was installed in less than 10 minutes. Impressive!

The headlight replacement bulb was installed in less than 10 minutes. Impressive!

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The person that waited on me was professional, informative but not pushy.

The person that waited on me was professional, informative but not pushy.

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Staff is amazing, personable and polite.

Staff is amazing, personable and polite.

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Everyone there was very polite and friendly. Service was very fast and efficient. I had a coupon and there were no problems with ...

Everyone there was very polite and friendly. Service was very fast and efficient. I had a coupon and there were no problems with it. A little more expensive than my dealership's oil change, but for the speed and convenience it is worth it.

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The service reps are always so polite and informative and assist when can’t find the controls to assist in their assessment and ...

The service reps are always so polite and informative and assist when can’t find the controls to assist in their assessment and they always have great conversations and laughs to pass the time

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Good products, timely complete service.

Good products, timely complete service.

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All of the service technicians were very respectful and approachable!

All of the service technicians were very respectful and approachable!

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Rarely have to wait long. The staff is always friendly, non-pressuring. It''s a quick process. They do their job so I can get ...

Rarely have to wait long. The staff is always friendly, non-pressuring. It''s a quick process. They do their job so I can get on with my day.

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These boys were so nice!! I had such a fun time, they were joking around with me while they worked. I'd go back to this specific ...

These boys were so nice!! I had such a fun time, they were joking around with me while they worked. I'd go back to this specific Valvoline because of it. Very nice boys! When they pretended to laugh at my jokes they were very convincing!

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Allowing the customer to stay in the vehicle is great.Nothing to hide and the staff was very friendly.My windshield sprayer wasn ...

Allowing the customer to stay in the vehicle is great.Nothing to hide and the staff was very friendly.My windshield sprayer wasn’t working and a hose came off.They fixed it and dint charge me.Great guys at this store!

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Customer service was great and the team members were very welcoming. I was greeted when I was waiting in line and received all ...

Customer service was great and the team members were very welcoming. I was greeted when I was waiting in line and received all the information needed to make informed decisions during my visit. I will definitely recommend this location to others and will be returning for future oil changes.

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I tried out Valvoline ..I usually go to jiffy lube. My experience was much better at Valvoline I learned of some problems with ...

I tried out Valvoline ..I usually go to jiffy lube. My experience was much better at Valvoline I learned of some problems with my car and they suggested I go to my dealer to have them fixed and I have. They saved me a lot of money. I will be back!

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The mechanics were very quick efficient and knowledgeable

The mechanics were very quick efficient and knowledgeable

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Outstanding care for my Cadillac

Outstanding care for my Cadillac

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I love that vets own the business and will support them every time! Plus, they are so nice!

I love that vets own the business and will support them every time! Plus, they are so nice!

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The technician was friendly and explained the value of an engine flush well and showed me the gunk in the oil cap. I didn’t fee ...

The technician was friendly and explained the value of an engine flush well and showed me the gunk in the oil cap. I didn’t feel pressured at all.

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They were very thorough. They checked the cabin filter, which was filthy, and I had them replace it. I don't think it had been c ...

They were very thorough. They checked the cabin filter, which was filthy, and I had them replace it. I don't think it had been checked before.

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The men at this particular Valvoline Instant Oil Change location were so friendly. They really seemed to get along well and made ...

The men at this particular Valvoline Instant Oil Change location were so friendly. They really seemed to get along well and made sure my car, other than just the oil change, was running smoothly. They informed me of things I hadn't even heard about doing, which was very helpful. They asked me if I'd like to purchase additional things to help my car but made sure I knew it was completely up to me. These men just really made me feel welcomed and they did an excellent job with the service. I've already recommended the location to my sisters.

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I have used this location years ago when I lived only a short distance away. The same manager was there and I remembered him. I ...

I have used this location years ago when I lived only a short distance away. The same manager was there and I remembered him. I have and continue to trust this location for service. Unfortunately, I live a few more miles away and there is a Valvoline location much closer to my home. But, I could never find a full synthetic oil change on Groupon for that location. Would be nice to have that available.

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Very friendly, very good service, no jargon

Very friendly, very good service, no jargon

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fantastic customer service

fantastic customer service

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They are always friendly and quick. With the Groupon voucher it is really affordable. I also love the Sunday hours.

They are always friendly and quick. With the Groupon voucher it is really affordable. I also love the Sunday hours.

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Herman the manager, and his staff were very friendly. They immediately had me pull in as I was one of the first to their locatio ...

Herman the manager, and his staff were very friendly. They immediately had me pull in as I was one of the first to their location. They walked me through what they were going to do, and didn't pressure me into buying anything else, as I just needed an oil change. One thing I wish they had at this specific location is a lift so I could get the tire rotated.

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The staff was very kind and welcoming!

The staff was very kind and welcoming!

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Employees were efficient friendly professional. Especially impressed with older gentleman named Charlie. He deserves a Xmas bonu ...

Employees were efficient friendly professional. Especially impressed with older gentleman named Charlie. He deserves a Xmas bonus.

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Got me in and out. Communicated clearly about any issues. The service representative pointed out a minor problem under the hood ...

Got me in and out. Communicated clearly about any issues. The service representative pointed out a minor problem under the hood that I already knew about. Appreciated that he took the time to do that.

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Always a great service, best one in town

Always a great service, best one in town

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They did a good job

They did a good job

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Cost for a simple oil change was 52 dollars

Cost for a simple oil change was 52 dollars

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Staff was professional and friendly. They worked immediately on my car and were very thorough.

Staff was professional and friendly. They worked immediately on my car and were very thorough.

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I was terrified getting my oil changed for the first time and thought it would be complicated. The staff helping me was very fr ...

I was terrified getting my oil changed for the first time and thought it would be complicated. The staff helping me was very friendly and explained everything in a simple way. I’ll definitely be going back.

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Very knowledge and friendly

Very knowledge and friendly

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good service. Herman, the manager is very knowledgeable and helpful

good service. Herman, the manager is very knowledgeable and helpful

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The manager and employees are nice, smile and talk you through everything.

The manager and employees are nice, smile and talk you through everything.

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Everybody was friendly and I wasn’t waiting very long.

Everybody was friendly and I wasn’t waiting very long.

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I come here for every oil change! I absolutely love the staff that’s why I keep coming back

I come here for every oil change! I absolutely love the staff that’s why I keep coming back

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I never have a problem they are all nice and ask what I want and they check everything and tell me what I need

I never have a problem they are all nice and ask what I want and they check everything and tell me what I need

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When services were recommended, the technician did not mention the cost of the service, which annoyed me because I had to ask, ...

When services were recommended, the technician did not mention the cost of the service, which annoyed me because I had to ask, which embarrasses me. When you recommend a service please also tell the customer how much it'll cost them to have it done, and then say something like "we can take care of that for you whenever you're ready." That way the customer isn't pressured if they're not ready to buy that day.

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I come to valvoline every time for an oil change, and they never disappoint. They are professional and timely. As well as friend ...

I come to valvoline every time for an oil change, and they never disappoint. They are professional and timely. As well as friendly.

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Staff was. Courteous, professional clean facilities.

Staff was. Courteous, professional clean facilities.

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The manager is wonderful with customers. He is primarily the reason I go to Valvoline. He is very personable, he explains eve ...

The manager is wonderful with customers. He is primarily the reason I go to Valvoline. He is very personable, he explains everything clearly, and is just over all nice to speak with.

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Everyone was nice and they check all my lights.

Everyone was nice and they check all my lights.

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Very communicative in what was being done.

Very communicative in what was being done.

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There is a gentleman there I think is the manager, when he is there I always know I'm in good hands! We always take our vehicle ...

There is a gentleman there I think is the manager, when he is there I always know I'm in good hands! We always take our vehicles there!

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All the staff were courteous, they kept me informed of what they were doing at all times, they were very efficient, and I was in ...

All the staff were courteous, they kept me informed of what they were doing at all times, they were very efficient, and I was in and out in a very reasonable amount of time.

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I have been to this location twice now. I was impressed with the cleanliness and professionalism exhibited each time! I have u ...

I have been to this location twice now. I was impressed with the cleanliness and professionalism exhibited each time! I have used some of your competitors and they could learn something from your guys.

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We have used this oil change business for the life of our car which is about 12 years old. We have very good experience each tim ...

We have used this oil change business for the life of our car which is about 12 years old. We have very good experience each time we go to get the oil changed and then they also keep us safe on the road with taking notice of other things that need to be addressed without any kind of pressure

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Professional

Professional

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This is the only oil change facility I use now. They are always very polite, and perform the job very thoroughly.

This is the only oil change facility I use now. They are always very polite, and perform the job very thoroughly.

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The manager was amazing. He explained everything, and was very thorough. He told me to drive it a while and bring it back and h ...

The manager was amazing. He explained everything, and was very thorough. He told me to drive it a while and bring it back and he would double check everything to make sure all was well for free. The staff was friendly, fast, courteous, and just the best customer service I've ever had!

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Always great service and trust them to keep my car running smooth and tell me if something is wrong!

Always great service and trust them to keep my car running smooth and tell me if something is wrong!

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I really like the convenience of getting in and out in a timely manner. Also, the staff discuss potential issues but don't pres ...

I really like the convenience of getting in and out in a timely manner. Also, the staff discuss potential issues but don't pressure. Have always had good service which means a lot to me.

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They always are fast&kind. On a past visit they even saw something wrong with my car that needed fixed before driving it much fu ...

They always are fast&kind. On a past visit they even saw something wrong with my car that needed fixed before driving it much further something not fixable there,that was great & I was thankful

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Very clean and professional. The man that runs it is the best and very pleasant

Very clean and professional. The man that runs it is the best and very pleasant

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Good products, fast, friendly, efficient service.

Good products, fast, friendly, efficient service.

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Friendly staff

Friendly staff

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Nice folks, professional

Nice folks, professional

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The manager (I think his name is Carl) gets it when it comes to customer service. He's a big part of the reason I keep going ba ...

The manager (I think his name is Carl) gets it when it comes to customer service. He's a big part of the reason I keep going back and I'm most happy when I see him working there.

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Nice people, good service, know my vehicles and preferances

Nice people, good service, know my vehicles and preferances

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I was very satisfied with my visit. I have been a repeat customer because they do very high quality work. The prices are just a ...

I was very satisfied with my visit. I have been a repeat customer because they do very high quality work. The prices are just a little bit too high.

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I sent my 17-year-old son to get an oil change at Valvoline. I told him what he needed and that was it. I also gave him a coupon ...

I sent my 17-year-old son to get an oil change at Valvoline. I told him what he needed and that was it. I also gave him a coupon to use. He forgot to tell them about the coupon in the beginning, so they did not apply or use it. Then they were pressuring him for an upgraded oil change and for a fuel injection cleaning that was $100. As a parent, I want my son to do things on his own, but for them to suggest more expensive options when he is obviously a younger driver with no parent present really bothers me. I understand the need to upsell, but not to a teenager who may not know better. Very disappointing and not sure I will send him there alone again.

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Wonderful service Great People

Wonderful service Great People

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The mechanics are always so friendly and knowledgeable at every location I visit, which is why I continue to return to Valvoline ...

The mechanics are always so friendly and knowledgeable at every location I visit, which is why I continue to return to Valvoline. I feel welcome and comfortable and everyone is easy to talk to.

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Liked the people and the answers about my car

Liked the people and the answers about my car

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The guys there were super nice. Everytime I go in Johnny always uses my name and always has a smile on his face. I bring my dog ...

The guys there were super nice. Everytime I go in Johnny always uses my name and always has a smile on his face. I bring my dog in, and she gets spoiled with treats. It’s always a good experience.

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All the staff did a great job!

All the staff did a great job!

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Was very satisfied and very convenient!

Was very satisfied and very convenient!

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The gentleman helping me was very knowledgeable and helpful. Went above and beyond.

The gentleman helping me was very knowledgeable and helpful. Went above and beyond.

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Polite, clean, friendly, communication, no pressure to buy more, quick

Polite, clean, friendly, communication, no pressure to buy more, quick

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Was very impressed with the customer service, and the courtesy of the gentlemen working that day. Would definitely return in th ...

Was very impressed with the customer service, and the courtesy of the gentlemen working that day. Would definitely return in the future.

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Total cost was $118. I had no idea that a oil change and filter change would cost this much. I even had a $11 coupon from Valvol ...

Total cost was $118. I had no idea that a oil change and filter change would cost this much. I even had a $11 coupon from Valvoline. That’s ridiculously high for an oil change. For half that price, $59.95-Midas will rotate tires also. I Won’t go back ...ever.

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No waiting. Quick service. Friendly staff.

No waiting. Quick service. Friendly staff.

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Great staff- familiar faces, nice and knowledgeable people

Great staff- familiar faces, nice and knowledgeable people

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Every thing can be improved

Every thing can be improved

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Quick convenient service

Quick convenient service

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Service was quick, friendly and professional.

Service was quick, friendly and professional.

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Guys working did a great job.

Guys working did a great job.

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The technicians were friendly and fast, and even helped fix my rattling heat shield. Very happy with my experience here.

The technicians were friendly and fast, and even helped fix my rattling heat shield. Very happy with my experience here.

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Cause there awesome they take the time to help you and do a great job

Cause there awesome they take the time to help you and do a great job

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The service was very quick and efficient. The techs had excellent communication which made me feel confident in their ability t ...

The service was very quick and efficient. The techs had excellent communication which made me feel confident in their ability to service my vehicle.

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Service was great. Herman is fantastic!!

Service was great. Herman is fantastic!!

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I wish I knew his name, but the gentleman helping me was friendly, professional and answered all of my questions. Excellent cust ...

I wish I knew his name, but the gentleman helping me was friendly, professional and answered all of my questions. Excellent customer service, which goes a long way in my book. I have already told friends and family to go there and I will return. The work was quick and efficient. Very happy with Valvoline. Keep up the great work!

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I thought it was pricey and didnt ever know the cost of oil change until I paid.

I thought it was pricey and didnt ever know the cost of oil change until I paid.

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Pretty quick staff is friendly

Pretty quick staff is friendly

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The technicians were friendly, knowledgeable, and fast. Great experience.

The technicians were friendly, knowledgeable, and fast. Great experience.

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Everything awesome

Everything awesome

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Knowledgeable staff. I was in and out quickly.

Knowledgeable staff. I was in and out quickly.

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The two gentlemen that assisted me were absolutely wonderful. Very kind, talked me through everything, and we’re quick.

The two gentlemen that assisted me were absolutely wonderful. Very kind, talked me through everything, and we’re quick.

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The help I received with airing up my tires (one was off balance) eliminated another stop for me.

The help I received with airing up my tires (one was off balance) eliminated another stop for me.

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everyone is friendly and they communicate well between each other

everyone is friendly and they communicate well between each other

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Very friendly staff! Recommended a few things but no pressure to buy. Let me know about a possible leak in my tire and since the ...

Very friendly staff! Recommended a few things but no pressure to buy. Let me know about a possible leak in my tire and since they don't fix tires, gave me an idea of where to get it fixed! I always come here and will continue to do so!

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Herman and the guys are always courteous and interact with my twin children when I have them with me. Offer recommendations for ...

Herman and the guys are always courteous and interact with my twin children when I have them with me. Offer recommendations for other services my vehicle is needing. I enjoy the experience every time I am there.

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They did everything that i was there for, gave me reminders of other items that needed attention. They communicated well regardi ...

They did everything that i was there for, gave me reminders of other items that needed attention. They communicated well regarding what they were doing and what they had done

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The techs were knowledgeable and they suggested another place for the sound that I have been hearing from my engine that the dea ...

The techs were knowledgeable and they suggested another place for the sound that I have been hearing from my engine that the dealership said was a normal noise. They understand that fixing an issue before it becomes a problem is a good thing. :)

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Very friendly yet very professional. Asked about my job and was pleasant.

Very friendly yet very professional. Asked about my job and was pleasant.

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Knowledgeable, friendly staff - very professional and through.

Knowledgeable, friendly staff - very professional and through.

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Great service

Great service

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Herman is a joy to talk to as the oil is being changed.

Herman is a joy to talk to as the oil is being changed.

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The only issue was the price of the cabin air filter. It was very expensive and relatively easy to install as I normally do it ...

The only issue was the price of the cabin air filter. It was very expensive and relatively easy to install as I normally do it myself.

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The gentlemen who worked on my car were kind, courteous, friendly, and professional.

The gentlemen who worked on my car were kind, courteous, friendly, and professional.

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They are professional, There is no high pressure sales. They treat me as though care about ME.

They are professional, There is no high pressure sales. They treat me as though care about ME.

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The green mile is awesome. he exhibits great customer service... doing everything right with the customer and is also knowledge ...

The green mile is awesome. he exhibits great customer service... doing everything right with the customer and is also knowledgeable in the industry.

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I have been going to this particular Valvoline since it opened. I really like Herman and his staff. They do an excellent job. ...

I have been going to this particular Valvoline since it opened. I really like Herman and his staff. They do an excellent job. The price I pay is the only reason I'm not highly satisfied. $63.00 is just a lot of money for an oil change.

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Friendly, helpful, efficient staff.

Friendly, helpful, efficient staff.

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Herm is the best.

Herm is the best.

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The staff is professional and committed to customer satisfaction.

The staff is professional and committed to customer satisfaction.

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The owner is always right there helping. He is great and friendly and doesn't push unnecessary services.

The owner is always right there helping. He is great and friendly and doesn't push unnecessary services.

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I can’t remmeber the guys name, but he really didn’t even service my car. He was so kind and nice and was always smiling, he was ...

I can’t remmeber the guys name, but he really didn’t even service my car. He was so kind and nice and was always smiling, he was from Florida and put a smile on my face. All of the staff was wonderful and very hardworking. I appreciated everyone! :)

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Fast friendly efficient

Fast friendly efficient

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Technician made me aware of a gouge in the inside of my vehicle's tire that I wasn't aware of.

Technician made me aware of a gouge in the inside of my vehicle's tire that I wasn't aware of.

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The servicemen were professional and timely.

The servicemen were professional and timely.

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Every time I come in, I get excellent service.

Every time I come in, I get excellent service.

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I always have a good experience there

I always have a good experience there

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The staff was very friendly. The service was fast and thorough.

The staff was very friendly. The service was fast and thorough.

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Like that they talk to you show you things and recommend services

Like that they talk to you show you things and recommend services

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Employees know me and take care of my vehicle in a timely and efficient manner. Herman always takes time to ask how things are a ...

Employees know me and take care of my vehicle in a timely and efficient manner. Herman always takes time to ask how things are and how my Dad is doing, knowing that he is older and in a wheelchair. Always a pleasure going there.

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Fast friendly service

Fast friendly service

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The price is a little too high. Otherwise the staff is fantastic.

The price is a little too high. Otherwise the staff is fantastic.

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The employee provided fast and friendly service

The employee provided fast and friendly service

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Quick and easy

Quick and easy

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Very courteous and professional service. Plus the oil change was quickly completed.

Very courteous and professional service. Plus the oil change was quickly completed.

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Quick. Pleasant people.

Quick. Pleasant people.

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The employees always keep you informed what they are doing and explain every single thing they do while I’m waiting in the car. ...

The employees always keep you informed what they are doing and explain every single thing they do while I’m waiting in the car. Excellent service.

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The men are wonderful to work with and always make me feel comfortable. I love that they DON'T try to tell you that you need ne ...

The men are wonderful to work with and always make me feel comfortable. I love that they DON'T try to tell you that you need new filters and everything else. Thank you for making it so easy!

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I just rarely give the highest rating unless it was an"above and beyond" experience.

I just rarely give the highest rating unless it was an"above and beyond" experience.

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Great and kind staff. They have very nice and clean building and surrounding area. Would recommend valvoline over jiffy lube any ...

Great and kind staff. They have very nice and clean building and surrounding area. Would recommend valvoline over jiffy lube any day.

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I've gone here for years. Love the guys.

I've gone here for years. Love the guys.

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The service is quick, employees friendly and helpful. I always recommend this place to people due to my satisfaction every visit ...

The service is quick, employees friendly and helpful. I always recommend this place to people due to my satisfaction every visit!

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Been a customer for years then bought new truck and got 3 years of free oil changes....free is free but the service is so much b ...

Been a customer for years then bought new truck and got 3 years of free oil changes....free is free but the service is so much better at the store I visited. So happy to see the same manager I used to chat with is still there. Will be going back regularly now.

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Friendly service. Knew what they were doing.

Friendly service. Knew what they were doing.

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They have records for my vehicle and make suggestions/recommendations for certain service functions. However it is my call on w ...

They have records for my vehicle and make suggestions/recommendations for certain service functions. However it is my call on what to actually have done. Also, I usually stay in the vehicle and therefore am present when they do all of the vehicle checks. They are very thorough in advising what they have all checked over.

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Price was high

Price was high

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Always super friendly staff and he handed me tootsie pops for the kids. never had an unfriendly person there. that's why i alw ...

Always super friendly staff and he handed me tootsie pops for the kids. never had an unfriendly person there. that's why i always go back.

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They are fast, no need to wait in a waiting room like at dealership.

They are fast, no need to wait in a waiting room like at dealership.

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Very friendly team. Clean shop. Very organized. Noticed the owner addressed all the costumers concerns.

Very friendly team. Clean shop. Very organized. Noticed the owner addressed all the costumers concerns.

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It was the best experience I had for an oil change. Normally, I go to Jiffy Lube and accept I’m paying more for less. This was m ...

It was the best experience I had for an oil change. Normally, I go to Jiffy Lube and accept I’m paying more for less. This was my first time at valvoline and I’m planning on going back. I felt that I was treated with respect and they were 100% honest with me. It was hands down a great experience. Good job team!

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Customer service was top tier

Customer service was top tier

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Impressed with the check off that the staff did when checking things like lights, turn signals, etc.

Impressed with the check off that the staff did when checking things like lights, turn signals, etc.

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Herman, the manager, was beyond polite and extremely thorough during my oil change. I couldn't stop talking about the great exp ...

Herman, the manager, was beyond polite and extremely thorough during my oil change. I couldn't stop talking about the great experience I had.

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Never been there before. Everyone was professional and explained everything very well.

Never been there before. Everyone was professional and explained everything very well.

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The oil change went smoothly with MaxLife and the tech diagnosed and cleared a check engine light for me.

The oil change went smoothly with MaxLife and the tech diagnosed and cleared a check engine light for me.

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The staff is always so nice...they explain everything well and they are so fast...I don't think I was even that 10 mins. It's a ...

The staff is always so nice...they explain everything well and they are so fast...I don't think I was even that 10 mins. It's a bit of a drive for me to go there...but well worth it!!

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Quick, thorough, no upselling

Quick, thorough, no upselling

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Staff was great.

Staff was great.

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great customer service staff was all very friendly and helpful.. this oil change was done so quickly and could not have asked f ...

great customer service staff was all very friendly and helpful.. this oil change was done so quickly and could not have asked for better service

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Good service, quick

Good service, quick

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The staff was friendly, professional and quick. I have already recommended it to my friends.

The staff was friendly, professional and quick. I have already recommended it to my friends.

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Everyone was very professional and courteous. This was my first visit and I was very impressed. I will definitely be back and re ...

Everyone was very professional and courteous. This was my first visit and I was very impressed. I will definitely be back and recommend Valvoline to my family and friends.

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Herman makes my visit a joy every time! Thank you for the great customer service.

Herman makes my visit a joy every time! Thank you for the great customer service.

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Courtesy, price.

Courtesy, price.

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Quick service with friendly staff.

Quick service with friendly staff.

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Excellent staff.Herm is #1.

Excellent staff.Herm is #1.

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I come back because of Herman the manager. He and I are both Army Veterans.

I come back because of Herman the manager. He and I are both Army Veterans.

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The guys in the shop were friendly and honest. They completed the job quickly. It was a very clean shop!

The guys in the shop were friendly and honest. They completed the job quickly. It was a very clean shop!

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Friendly employees, prompt service, made sure I didn’t pay an arm & a leg

Friendly employees, prompt service, made sure I didn’t pay an arm & a leg

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Highly satisfied is extremely difficult to meet in my eyes. Nothing against anyone working at the location, but highly satisfied ...

Highly satisfied is extremely difficult to meet in my eyes. Nothing against anyone working at the location, but highly satisfied is going to be really hard to meet.

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Very personable employees! Made me laugh and smile.

Very personable employees! Made me laugh and smile.

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Very friendly and quick

Very friendly and quick

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Always go there and always receive great service.

Always go there and always receive great service.

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Staff walked through the process clearly. Made the proper recommendations and were kind and professional

Staff walked through the process clearly. Made the proper recommendations and were kind and professional

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Good, quick service on a Saturday morning early. Low pressure and that's what I expect.

Good, quick service on a Saturday morning early. Low pressure and that's what I expect.

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My oil change experience was fast, the techs were great, and had all the answers for my maintenance needs.

My oil change experience was fast, the techs were great, and had all the answers for my maintenance needs.

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the staff was extremely friendly and knowledgeable

the staff was extremely friendly and knowledgeable

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I feel like their services are very expensive.

I feel like their services are very expensive.

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We always go to the same Valvoline. They are very courteous and do a great job! I have complete faith in their service!

We always go to the same Valvoline. They are very courteous and do a great job! I have complete faith in their service!

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Herman is a great manager and very friendly. His staff offered my children a sucker.

Herman is a great manager and very friendly. His staff offered my children a sucker.

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The employees were very positive and professional without being know it alls. Extremely nice place!! I'll be back!

The employees were very positive and professional without being know it alls. Extremely nice place!! I'll be back!

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Only minor... they didn’t reset my car electronics after the oil change so I’ll have to get CHANGE OIL SOON off the readout. Oth ...

Only minor... they didn’t reset my car electronics after the oil change so I’ll have to get CHANGE OIL SOON off the readout. Other than that they were stellar and went above and beyond!

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I only trust my uncle and this location to change my oil. The Manager is fabulous, talks positively to his staff, I can tell the ...

I only trust my uncle and this location to change my oil. The Manager is fabulous, talks positively to his staff, I can tell they work on ensuring all know what is happening and checks are completed before I drive off. I am offered services, but when I've said no thanks, there is no pressure and a positive response. The staff under the manager are also polite, speak plainly, smile, and are good with explanations.

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Staff was courteous and complete with our service. Very fast and efficient

Staff was courteous and complete with our service. Very fast and efficient

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Well managed staff. Friendly staff.

Well managed staff. Friendly staff.

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The mechanics were amazingly friendly and good natured! What a pleasure to stop in for a quick oil change and be on my way in le ...

The mechanics were amazingly friendly and good natured! What a pleasure to stop in for a quick oil change and be on my way in less than half an hour!

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EXCELLKNOWENT VISIT PLEASE TRY AND MAKE SURE THEIR BOSSES

EXCELLKNOWENT VISIT PLEASE TRY AND MAKE SURE THEIR BOSSES

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Staff was incredibly polite, professional and prompt. Was helped by Aaron, he was great. Showed me things about my car I didn' ...

Staff was incredibly polite, professional and prompt. Was helped by Aaron, he was great. Showed me things about my car I didn't even know, explained options very well. Price was a little high, but with this level of customer service I can live with it.

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The men are so professional and so helpful there and they even give me a tootsie roll pop on the way out the door! We have use t ...

The men are so professional and so helpful there and they even give me a tootsie roll pop on the way out the door! We have use this for years and will continue to do so

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I totally love the quick service. They told me of the service recommendations. They were not pushy. I LOVED THAT!!!!

I totally love the quick service. They told me of the service recommendations. They were not pushy. I LOVED THAT!!!!

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It is quick and easy to get in and out. The guys there know what they are doing and are very professional. Won't go anywhere els ...

It is quick and easy to get in and out. The guys there know what they are doing and are very professional. Won't go anywhere else but here and highly recommend to others.

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They are always very nice people. Can stay in my car and takes 15 minutes to do.

They are always very nice people. Can stay in my car and takes 15 minutes to do.

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The friendly service does knowledge of the employees. All employees are very good and professional at their job. They are effi ...

The friendly service does knowledge of the employees. All employees are very good and professional at their job. They are efficient and always have answers for my questions.

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No nonsense. Got in and got done right away.

No nonsense. Got in and got done right away.

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The employees were great! The whole shop ran like a well-oiled machine, and I felt a part of the process from start to finish.

The employees were great! The whole shop ran like a well-oiled machine, and I felt a part of the process from start to finish.

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The staff was honest and knowledgeable when explaining what my car needed. The whole process was so fast and convenient. Will de ...

The staff was honest and knowledgeable when explaining what my car needed. The whole process was so fast and convenient. Will definitely be coming back.

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I believe he is the owner of this particular valvoline, his name is Herman and he's just a super nice guy. He enjoys what he doe ...

I believe he is the owner of this particular valvoline, his name is Herman and he's just a super nice guy. He enjoys what he does and makes my visits to Valvoline enjoyable as well.

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Price was never mentioned until it was time to pay.

Price was never mentioned until it was time to pay.

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The manager and the staff were very professional and friendly. They also worked well as a team and I didn’t have to wait very lo ...

The manager and the staff were very professional and friendly. They also worked well as a team and I didn’t have to wait very long

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Once I arrived, the staff were friendly and informative and had a good sense of humor.

Once I arrived, the staff were friendly and informative and had a good sense of humor.

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Quick friendly service. I liked that I could see and hear they double checked that all my caps were tight

Quick friendly service. I liked that I could see and hear they double checked that all my caps were tight

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Great custumer service

Great custumer service

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Herman was friendly as always. He kept things moving so it was an in and out process, but still at a pace which allowed pleasant ...

Herman was friendly as always. He kept things moving so it was an in and out process, but still at a pace which allowed pleasantries and courtesy. Did not make me feel as if I was being processed

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The staff was great and knowledgeable. As a woman, there are some people who would try to take advantage of me. Instead, the sta ...

The staff was great and knowledgeable. As a woman, there are some people who would try to take advantage of me. Instead, the staff were courteous and friendly, explained things when I had questions, and never pressured me in anyway. They always look out for me and my vehicle, which is why I come back.

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Very good service. Quick turnaround

Very good service. Quick turnaround

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Great staff and excellent customer service

Great staff and excellent customer service

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Very friendly and professional staff. No wait time.

Very friendly and professional staff. No wait time.

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Staff was friendly, prompt and not too pushy.

Staff was friendly, prompt and not too pushy.

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Customer service was on point, they were friendly and knew what they were doing

Customer service was on point, they were friendly and knew what they were doing

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I trust this operation and have been going there a long time

I trust this operation and have been going there a long time

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Great service

Great service

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I was in and out very quickly. They were friendly and knowledgeable. They interacted with my daughters.

I was in and out very quickly. They were friendly and knowledgeable. They interacted with my daughters.

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Primarily price

Primarily price

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The individual helping me was knowledgeable and friendly which put me at ease. As well there was no pressure.

The individual helping me was knowledgeable and friendly which put me at ease. As well there was no pressure.

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Professional, clearly communicated, and got service done promptly.

Professional, clearly communicated, and got service done promptly.

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Pretty knowledgeable and courteous

Pretty knowledgeable and courteous

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Friendly and efficient.

Friendly and efficient.

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Well trained and knowledgeable staff

Well trained and knowledgeable staff

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Excellent service and really appreciate the military discount. Thanks!

Excellent service and really appreciate the military discount. Thanks!

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I have always enjoyed the service there

I have always enjoyed the service there

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Herman the manager is great.

Herman the manager is great.

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Quick service, very polite staff. Have used Valvoline products for many years and trust their products.

Quick service, very polite staff. Have used Valvoline products for many years and trust their products.

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The service was fine. It was what I expected.

The service was fine. It was what I expected.

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I feel like they know me as a person and not just as another oil change. It's close to where I live

I feel like they know me as a person and not just as another oil change. It's close to where I live

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Prompt and attentive service in a professional manner.

Prompt and attentive service in a professional manner.

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Tha manager is always so nice and happy with a smile, which is something you don't see to much any more.

Tha manager is always so nice and happy with a smile, which is something you don't see to much any more.

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Customer service always excellent

Customer service always excellent

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The service wasn’t above average. Just average.

The service wasn’t above average. Just average.

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The guys in the shop were friendly, attentive, and did a great and complete job without pushing any extra products. They just di ...

The guys in the shop were friendly, attentive, and did a great and complete job without pushing any extra products. They just did a great job!

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Did not receive email receipt as explained to me pricing was high did not check any other fluids or air filter

Did not receive email receipt as explained to me pricing was high did not check any other fluids or air filter

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The manager was friendly and welcoming. Techs performed my oil change is an efficient manner

The manager was friendly and welcoming. Techs performed my oil change is an efficient manner

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$60 for just an oil change and no tire rotation or anything seems a bit high and was much higher than what I was expecting to pa ...

$60 for just an oil change and no tire rotation or anything seems a bit high and was much higher than what I was expecting to pay.

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Got the oil changed quickly and not pressured to buy extra stuff.

Got the oil changed quickly and not pressured to buy extra stuff.

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The crew worked together in a professional manner. Thumbs-up.

The crew worked together in a professional manner. Thumbs-up.

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The guys are personable and efficient and the price is fine. Nothing to not like.

The guys are personable and efficient and the price is fine. Nothing to not like.

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Staff was knowledgeable and worked together well. Communication was at a level that made me comfortable with who was servicing m ...

Staff was knowledgeable and worked together well. Communication was at a level that made me comfortable with who was servicing my Infiniti.

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Even though I was not highly satisfied, I was still very satisfied with my overall experience. There seemed to be different work ...

Even though I was not highly satisfied, I was still very satisfied with my overall experience. There seemed to be different workers than when I previously went and I think they were still learning the overall flow of the work place. I will still be going back to get my oil changed by them.

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The man who took my info down at the computer (older than the other guys) was extremely polite and informative. I could tell he ...

The man who took my info down at the computer (older than the other guys) was extremely polite and informative. I could tell he was legitimate and honest. Didn’t try to hard sell me anything but did show me what’s available and pricing and recommendations. Overall great experience, much better than another local lube/tire shop I worked at in high school.

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Herman was great.Knowledgeable and friendly.His team was efficient and didn't waste any time.

Herman was great.Knowledgeable and friendly.His team was efficient and didn't waste any time.

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It was my first time there! There was no wait and I pulled right in! All my "vital signs" were checked, and they even took the t ...

It was my first time there! There was no wait and I pulled right in! All my "vital signs" were checked, and they even took the time to educate me about my vehicle. The entire process was fun, we cracked jokes and not one time did I feel pressured to buy this or that! I WILL be back! Not only was everyone so helpful and kind, the price was right!

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The staff is always friendly and they answer questions that I may have in a knowledgeable and professional manner.

The staff is always friendly and they answer questions that I may have in a knowledgeable and professional manner.

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I thought the price was a little high.

I thought the price was a little high.

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they did not check my tire pressure like they usually do

they did not check my tire pressure like they usually do

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The two workers were very curious and professional

The two workers were very curious and professional

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Battery was reported bad ,as battery is not old went to two parts houses and no faults were found I trust your people and hope t ...

Battery was reported bad ,as battery is not old went to two parts houses and no faults were found I trust your people and hope this was not a ploy to buy an interstate battery as explained to me that this is the battery this franchise sell !

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The service was good because they go through what they did at time of service. Explained things I never knew about my vehicle li ...

The service was good because they go through what they did at time of service. Explained things I never knew about my vehicle like the cabin filter area behind glove box. Fun to talk to and updates on service I need in future.

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Always have a good experience at this location. Will not go anywhere else

Always have a good experience at this location. Will not go anywhere else

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The staff exhibited exceptional customer service!! Herman was wonderful!! This was my first visit here and I will continue to g ...

The staff exhibited exceptional customer service!! Herman was wonderful!! This was my first visit here and I will continue to go to this location as long as Herman is there!! I have been raving about this location since I went there. Thank you for an amazing experience!!

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The convience

The convience

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Everything was perfect. Greeted immediately and taken care of. The staff was fast and friendly which allowed me to get on my w ...

Everything was perfect. Greeted immediately and taken care of. The staff was fast and friendly which allowed me to get on my way to work without any problems. Thanks!!

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Got me in, changed my oil, check the safety equipment and got me out.

Got me in, changed my oil, check the safety equipment and got me out.

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The gentleman helping me asked if he could check my cabin air filter? I have had my car at the dealer and this Valvoline many t ...

The gentleman helping me asked if he could check my cabin air filter? I have had my car at the dealer and this Valvoline many times and this is the 1st time I have ever been asked this question! I didn't even know the vehicle had one! Needless to say 4 years of not being checked it was pretty bad! The store did not have the one I needed and the technician "Richard" offered to run and get it for me! He was back in about 5 minutes. Richard did a fantastic, very thorough job! I always love this Valvoline but Richard really went above and beyond! SincerelyA very satisfied customer! Susan/John Frary

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Courtesy quick

Courtesy quick

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Quick courteous service

Quick courteous service

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They did a great job

They did a great job

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Always get great service from Herman and his crew!

Always get great service from Herman and his crew!

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The service team was fast and efficient. I didn't get his name but the person that greeted me was very friendly.

The service team was fast and efficient. I didn't get his name but the person that greeted me was very friendly.

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Efficient

Efficient

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If it were not as expensive, I would have been highly satisfied, but I had a coupon so I went.

If it were not as expensive, I would have been highly satisfied, but I had a coupon so I went.

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Good people, very friendly and knowledgeable.

Good people, very friendly and knowledgeable.

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I know Herman the Manager, because he was there when my friend Monte Haffner owned the facility and he is always friendly and kn ...

I know Herman the Manager, because he was there when my friend Monte Haffner owned the facility and he is always friendly and knowledgeable. All the help have smiles on their faces. Because my husband served in Vietman, I like to support businesses that are owned by military members.

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The main guy I talked to was very helpful, knowledgeable and friendly.

The main guy I talked to was very helpful, knowledgeable and friendly.

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way too over priced for the service I received. will never go to your company again. I have never paid $40 for a oil change in m ...

way too over priced for the service I received. will never go to your company again. I have never paid $40 for a oil change in my life and that was after a $9 discount coupon. I should have inquired about the cost prior to getting the work done but didn't . my mistake and it will not be repeated.

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We've gone to this location for years. They're highly professional, personable and I appreciate their hard work.

We've gone to this location for years. They're highly professional, personable and I appreciate their hard work.

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Staff is professional, knowledgeable, get everything done quickly. Only reason for the wait is because 2 other customers pulled ...

Staff is professional, knowledgeable, get everything done quickly. Only reason for the wait is because 2 other customers pulled in just before me.

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Pull-up service, speed of service

Pull-up service, speed of service

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I am in and out in a timely fashion and the crew is very friendly

I am in and out in a timely fashion and the crew is very friendly

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Told them what was wrong with my car. He explained what could be wrong with my car and what would probably help. They put the ne ...

Told them what was wrong with my car. He explained what could be wrong with my car and what would probably help. They put the new oil in. As soon as i left my car was running 100 times better. I now know my car cant take conventional oil. Im very happy with my service.

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It went as I expected. I was not surprised by unusually good service.

It went as I expected. I was not surprised by unusually good service.

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It was confusing to know where to go to be helped prior to pulling into the bay. The attendants were both working on vehicles at ...

It was confusing to know where to go to be helped prior to pulling into the bay. The attendants were both working on vehicles at my arrival, however none stopped and said they would be with me in a few minutes or anything. I had never been to a Valvoline, so I did not know where to go, or where to wait to be helped. I went into the waiting area and parked my car thinking I might need to check in?? I almost left and said "forget it" at the point of not being helped, but then the attendant saw me and asked how I could be helped, and was told to go wait in the entrance of the bay. But it did cause some confusion for a first time customer.

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They got me in quickly and checked all the necessary points

They got me in quickly and checked all the necessary points

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The workers were polite, included my daughter as she is learning to drive, and presented options.

The workers were polite, included my daughter as she is learning to drive, and presented options.

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They always do a great job! There is a black gentleman there, not sure if he's a manager or not but he is outstanding! I always ...

They always do a great job! There is a black gentleman there, not sure if he's a manager or not but he is outstanding! I always feel very confident a good job will be done! Plus he's super professional and friendly!

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First time user. Highly impressed

First time user. Highly impressed

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The quickness and effecincy was great however the power steering fluid was low and the mechanics stated it was not even after as ...

The quickness and effecincy was great however the power steering fluid was low and the mechanics stated it was not even after asking them again. (i was already knowledgeable of the power steering fluid being low)

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Great staff

Great staff

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Fast & friendly service!

Fast & friendly service!

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We have used this facility for years. Close to her home friendly fast professional…

We have used this facility for years. Close to her home friendly fast professional…

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Always professional we've been going here for over 15 years

Always professional we've been going here for over 15 years

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I got to wait in my car and it only took a few minutes.

I got to wait in my car and it only took a few minutes.

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My husband just figured out my car is leaking oil since this visit, so I am going to have to go back.

My husband just figured out my car is leaking oil since this visit, so I am going to have to go back.

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You can see everything they do and the staff follows procedures to make sure things are done right.

You can see everything they do and the staff follows procedures to make sure things are done right.

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Every time I go in they are always friendly. I was recommended this place and this is where I go for my oil change needs!!!!

Every time I go in they are always friendly. I was recommended this place and this is where I go for my oil change needs!!!!

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Great staff members at the location I was at...I did not feel pressured to purchase anything additional, very friendly, knowledg ...

Great staff members at the location I was at...I did not feel pressured to purchase anything additional, very friendly, knowledgeable, and tried to get me the best service at the best price. I was there twice in less than 48 hours with different staff members and experienced the same great service!

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Courtesy

Courtesy

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The staff was friendly and provided great service.

The staff was friendly and provided great service.

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Very friendly staff. Quick service.

Very friendly staff. Quick service.

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Services were completed promptly, skillfully and technicians were friendly.

Services were completed promptly, skillfully and technicians were friendly.

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Employees chatted with us during the service which was very nice of them to do!

Employees chatted with us during the service which was very nice of them to do!

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Great customer service! The owner was very personable and kind!

Great customer service! The owner was very personable and kind!

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I love being able to stay in my car. The guys were very professional and friendly and got me in and out the fastest I've ever h ...

I love being able to stay in my car. The guys were very professional and friendly and got me in and out the fastest I've ever had an oil change. Thank you!!

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Staff were friendly, thorough and not pushy on other services available

Staff were friendly, thorough and not pushy on other services available

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Explained that I knew my head light was out. We would be changing it our selves. Service tech proceeded to remove the old bulb a ...

Explained that I knew my head light was out. We would be changing it our selves. Service tech proceeded to remove the old bulb anyway. I knew it was difficult to get back in... told him to go ahead and change it. He had to remove items to get his hand into bulb chamber.

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Stephan at this center was very professional and all the other staff members worked together as a team by announcing what they w ...

Stephan at this center was very professional and all the other staff members worked together as a team by announcing what they were going to do and after they did it, they had other check. They were very courteous through the entire process and very friendly. They set the standard for which every Valvoline should be.

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Thanks for asking. Your Assistant Manager was a tremendous employee and was the bright spot in my experience. The lad in the b ...

Thanks for asking. Your Assistant Manager was a tremendous employee and was the bright spot in my experience. The lad in the bay thought it was acceptable to cuss, even after the Assist Mgr corrected him on more than two occasions. I am not a prude and certainly, have used my share of swear words - but not in my work place. He was embarrassing to the company. This was followed by an employee who was off shift and decided to pull into a bay, music blaring, and check his radiator or washer fluid level. He, too, did not get the hint from the Assist. Mgr that he was at a place of work and his behavior was not appropriate. If I owned the store, I'd let two of the employees go, as they are not mature enough to represent the good name associated with Valvoline. I'm as loyal as a retriever to Valvoline, when living in Montana. It was the sole place for my oil changes for 15 years. I'll try the other one in Lincoln. If it is anything what I experienced at this one, I will find another company and brand of oil It's no big deal for me. It should be a big deal for Valvoline to lose a loyal customer due to the sophomoric and unacceptable behavior of two employees.

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I trust Herman for all his years of service. He makes me want to come back!

I trust Herman for all his years of service. He makes me want to come back!

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The crew working was having fun and so nice to customers

The crew working was having fun and so nice to customers

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Thought price of oil change and air filter was a little high

Thought price of oil change and air filter was a little high

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Great service. The guys are always friendly and professional. Will continue to come back!

Great service. The guys are always friendly and professional. Will continue to come back!

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Did not se to be experienced with my brand of vehicle.

Did not se to be experienced with my brand of vehicle.

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Friendly, quick, no pressure

Friendly, quick, no pressure

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Even though there were a couple new people working there, it was still a high quality visit, indicating good and thorough traini ...

Even though there were a couple new people working there, it was still a high quality visit, indicating good and thorough training of employees.

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The fast, friendly service.

The fast, friendly service.

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The staff performed the oil change rapidly, competently, and courteously. This kind of performance will keep me as a Valvoline c ...

The staff performed the oil change rapidly, competently, and courteously. This kind of performance will keep me as a Valvoline customer.

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Stephen was new on the floor and was awesome. Very friendly and helpful.

Stephen was new on the floor and was awesome. Very friendly and helpful.

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Excellent service in minimal time.

Excellent service in minimal time.

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Always great service. Speedy and professional with no pressure on recommended services.

Always great service. Speedy and professional with no pressure on recommended services.

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Quick service compared to dealership. Your manager there (Herman) is soooo friendly and makes you want to keep coming back. He ...

Quick service compared to dealership. Your manager there (Herman) is soooo friendly and makes you want to keep coming back. He is the main reason we go there honestly.

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The customer service was amazing, the staff were very respectful, honest, friendly, and funny, and the pricing was affordable. D ...

The customer service was amazing, the staff were very respectful, honest, friendly, and funny, and the pricing was affordable. Did not take a long time and didn't have to wait forever.

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Friendly staff, efficient service.

Friendly staff, efficient service.

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