Milford Nh

Jarran was very kind. Made sure I got my veterans discount. He supported my feeling that my jeep may last another 100 thousand m ...

Jarran was very kind. Made sure I got my veterans discount. He supported my feeling that my jeep may last another 100 thousand miles!

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The Milford NH crew are very helpful and pleasant to deal with. They took the time to straighten out a metal plate underneath my ...

The Milford NH crew are very helpful and pleasant to deal with. They took the time to straighten out a metal plate underneath my car at no extra charge. I felt like I received exceptional customer service during this visit. However, I feel like in previous visits I have received great service as well!

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Staff is always extremely helpful and very personable.

Staff is always extremely helpful and very personable.

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It was fast in and out. The gentleman offered my children coloring books! So polite and kind to the yelling kiddos fighting in m ...

It was fast in and out. The gentleman offered my children coloring books! So polite and kind to the yelling kiddos fighting in my backseat :)

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The female employee (wish I took down her name) was very helpful. I had a good experience with my oil change. There was no pr ...

The female employee (wish I took down her name) was very helpful. I had a good experience with my oil change. There was no pressure to get unnessary parts. She showed me my air filter which was still ok. My car was now over 100k miles and she recommended a radiator flush and fill. I agreed. Please recognize your employee for excellent customer service.

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A day after having my new vehicle serviced at Milford, NH location I went back to have the engine light code read for a prospect ...

A day after having my new vehicle serviced at Milford, NH location I went back to have the engine light code read for a prospective buyer for my old car. The attendant whose name I believe is James explained the possibilities of what the code meant. The prospective buyer seemed pleased that the problem could be a bad oxygen sensor and told me he was going to buy the car from me. When he went to get back into the car James said something else to him and when we got back to my house he said he had been persuaded to reconsider and wouldn't buy the car. James obviously influenced the prospective buyer to avoid buying the car. If James was such an expert authority he would be working as an automotive mechanic, not as a grease monkey. This is a clear case of a know-it-all overstepping his limited knowledge of the situation. James should be trained on keeping his opinions to himself and demonstrating customer loyalty. I was a loyal customer for over 10 years and the prospect didn't even own a car, just a bicycle! I will be taking my business elsewhere and letting my friends know not to trust Valvoline when it comes to customer appreciation.

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A little cheaper

A little cheaper

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First of all, I understand as part of the procedure all fluid levels are checked and “topped off”. Got home and my washer reserv ...

First of all, I understand as part of the procedure all fluid levels are checked and “topped off”. Got home and my washer reservoir was not even close.Not a big deal because I usually have a couple of gallons kicking around and take care of it, but this time I had to go buy a gallon. Makes me wonder aboutother more important fluid levels.

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Cost for an oil change increased about $30 because the grade of oil I typically is no longer offered

Cost for an oil change increased about $30 because the grade of oil I typically is no longer offered

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Great Staff, seem knowledgeable!

Great Staff, seem knowledgeable!

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performed what was promised.

performed what was promised.

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Great customer service:-)

Great customer service:-)

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Everyone is so nice and courteous every time I go there. They do what I ask and in a timely manner.

Everyone is so nice and courteous every time I go there. They do what I ask and in a timely manner.

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courteous professional staff

courteous professional staff

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Great friendly service

Great friendly service

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Personnel and service is good.

Personnel and service is good.

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Great experience, no more self performed oil changes!

Great experience, no more self performed oil changes!

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We (I brought 2 cars in together) were professionally treated. They used great caution to make sure there were no mistakes nor m ...

We (I brought 2 cars in together) were professionally treated. They used great caution to make sure there were no mistakes nor mess leftover. Everything was great. We had a really nice girl who took care of our transactions.

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Met all expectations as planned

Met all expectations as planned

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The state inspection seemed to be "out" to find things wrong with the car. It went above and beyond a safety inspection, taking ...

The state inspection seemed to be "out" to find things wrong with the car. It went above and beyond a safety inspection, taking off wheels to look for rust, etc. when rust wasn't evident elsewhere. If inspections are for basic safety and clean-air regulation compliance, then this one went TOO FAR.

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seem to take a long time to remove my skid plate to drain oil person didn't no which side it was on had to ask somebody for in f ...

seem to take a long time to remove my skid plate to drain oil person didn't no which side it was on had to ask somebody for in fo

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I was very satisfied overall. There wasn't many options for oil but the mechanic went out of his to find what I needed, so that ...

I was very satisfied overall. There wasn't many options for oil but the mechanic went out of his to find what I needed, so that was very appreciated.

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I was pressed for time but was over by almost 2800 miles for an oil change. I passed this station (my favorite) and saw that th ...

I was pressed for time but was over by almost 2800 miles for an oil change. I passed this station (my favorite) and saw that there was an open bay. I drove in, climbed out and had a word with the mechanic, was shown the waiting room, walked back and forth twice, sat down, talked to another client for about 1 minute and was called. While James processed my invoice and then showed me how to reset my maintenance indicator light (thank you, sir), Rosie put a new sticker on my windshield. This is the only shop where the members work together as a team. Although I no longer live in the area, I drive the 45 minutes to scope this station out when I need an oil change. That in itself speaks volumes for an old skinflint like me!

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Was as anticipated with little to no room for improvement from staff, professional.

Was as anticipated with little to no room for improvement from staff, professional.

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Great customer service. Professional staff. Highly satisfied because I was told I was past the cutoff time for getting a state i ...

Great customer service. Professional staff. Highly satisfied because I was told I was past the cutoff time for getting a state inspection done (in addition to oil change) which was fine. Asked for a tire rotation and when they were getting ready to do that asked if I wanted the inspection as well. Said sure but was told no earlier but man said since they were going to have the vehicle on the lift, may as well! Great service, he could have easily overlooked the inspection.

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Very nice staff. Didn't rush but did a thorough job.

Very nice staff. Didn't rush but did a thorough job.

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Rep was friendly and knowledgeable

Rep was friendly and knowledgeable

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They are a bunch of professional caring employees that do their jobs as they were trained and are friendly and courteous and the ...

They are a bunch of professional caring employees that do their jobs as they were trained and are friendly and courteous and they respect everyone that come in to the shop.Not to mention the service provides it well worth the trip there.

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My visit each time for service is great. They are prompt, to the point, friendly and I like the way they explaine what they are ...

My visit each time for service is great. They are prompt, to the point, friendly and I like the way they explaine what they are doing, recommendations, and friendly. They explain what they are doing, and I dive away knowing that the service I got was reliable and safe. great job!!

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Great,quick,knowledgeable,friendly staff!

Great,quick,knowledgeable,friendly staff!

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It was what I expected. Nothing over the top but good service and product overall. I was satisfied when I left.

It was what I expected. Nothing over the top but good service and product overall. I was satisfied when I left.

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Service and accuracy has improved dramatically over the years, but prices have dramatically increased. It’s been a long time, b ...

Service and accuracy has improved dramatically over the years, but prices have dramatically increased. It’s been a long time, but I will be shopping around for my next oil change.

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They seemed good at their work & honest about my battery.

They seemed good at their work & honest about my battery.

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techs were waiting on customers that came in after me, and I got left waiting a bit too long

techs were waiting on customers that came in after me, and I got left waiting a bit too long

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Great service

Great service

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Personal were direct and honest.

Personal were direct and honest.

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Everyone I spoke with (and observed) was pleasant, polite and professional.

Everyone I spoke with (and observed) was pleasant, polite and professional.

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Always great, efficient and reliable service. No time wasting or appointment to worry about. Drive in , wait in lounge for aroun ...

Always great, efficient and reliable service. No time wasting or appointment to worry about. Drive in , wait in lounge for around 15 minutes, back in the car and gone.

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Pleasant staff and very accomodating

Pleasant staff and very accomodating

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prompt courteous thorough good recommendations for orher service

prompt courteous thorough good recommendations for orher service

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I love the guys in Milford. They are super friendly, knowledgeable, and make me feel like #1...I go there a lot just for air fo ...

I love the guys in Milford. They are super friendly, knowledgeable, and make me feel like #1...I go there a lot just for air for my Tahoe because I can't do it..lol....They still treat me like #1....

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always an excellent level of customer service. The communication between the employees and terms/description they use with thie ...

always an excellent level of customer service. The communication between the employees and terms/description they use with thier customers to understand what they've done or needs to be done, 110%. Many times I have used Valvoline as an example when speaking in regards to quality of customer service. I've been a customer since I believe 1998!

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Cost is higher than Proto where I usually go and where is no upwelling at all .

Cost is higher than Proto where I usually go and where is no upwelling at all .

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The crew was super friendly and I was in and out very quickly

The crew was super friendly and I was in and out very quickly

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Great service. Always friendly!

Great service. Always friendly!

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Think it’s a little pricey but it’s quick so satisfied I was

Think it’s a little pricey but it’s quick so satisfied I was

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The guys are always great! Friendly and kind. Seemed to be a bit under staffed so the oils change took about 39 mins

The guys are always great! Friendly and kind. Seemed to be a bit under staffed so the oils change took about 39 mins

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I have using Valvoline for years and have always had a positive experience

I have using Valvoline for years and have always had a positive experience

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This was the second time I had gone to Valvoline and after the first time, was very impressed by the friendliness and profession ...

This was the second time I had gone to Valvoline and after the first time, was very impressed by the friendliness and professionalism of the staff. They were very easy to communicate with and were efficient. I happened to get the same person twice and he was impressive. The rest of the staff, I could tell was equally professional. Great team. I would definitely recommend.

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Fast service, professional staff, made recommendations on other services but no pressure to purchase.

Fast service, professional staff, made recommendations on other services but no pressure to purchase.

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Quick and professional service.

Quick and professional service.

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Each time I go to Valvoline, I trust that my new car is in good hands. The attendants are very polite and efficient, and each se ...

Each time I go to Valvoline, I trust that my new car is in good hands. The attendants are very polite and efficient, and each seems to know his/her job very well. I know I am getting expert care for my dollars.

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There was a line and a long wait, probably my fault for not coming earlier in the day, plus the long list of "recommended" servi ...

There was a line and a long wait, probably my fault for not coming earlier in the day, plus the long list of "recommended" services, feels more of an upcharge, than a recommendation. I have a mechanic that I see for other services.

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Quick service and not a bunch of “up-selling” to deal with. Guys were nice and apologized for the wait for my inspection due to ...

Quick service and not a bunch of “up-selling” to deal with. Guys were nice and apologized for the wait for my inspection due to an issue with the truck ahead of me.

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Attendant did a nice job answering my questions.

Attendant did a nice job answering my questions.

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The staff was extremely pleasant and knowledgeable. They answered all my questions very patiently.

The staff was extremely pleasant and knowledgeable. They answered all my questions very patiently.

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Quick, efficient, & treated well by staff

Quick, efficient, & treated well by staff

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I like the people, always friendly, and the service is excellent. I can get in and out quickly, they never forget details, and ...

I like the people, always friendly, and the service is excellent. I can get in and out quickly, they never forget details, and I've never had a problem at this location. They make suggestions that make sense, and they are good people to deal with. I trust them

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All the technicians were wonderful and had great communication and expertise. I thank you all so much

All the technicians were wonderful and had great communication and expertise. I thank you all so much

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Very professional serv

Very professional serv

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I like this location and they are very friendly and accommodating.

I like this location and they are very friendly and accommodating.

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Technicians were courteous, honest very helpful with each other as well as with me. I feel I was attended to in a very expedious ...

Technicians were courteous, honest very helpful with each other as well as with me. I feel I was attended to in a very expedious manner and they got me in and out quickly. Great overall experience with no pressure to buy additional services! Thanks to the whole team!!

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Very friendly and hard working staff

Very friendly and hard working staff

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They are quick, smart, and willing to show me what they are recommending I need done

They are quick, smart, and willing to show me what they are recommending I need done

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Guys are quick and efficient and professional.

Guys are quick and efficient and professional.

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Prompt courteous thorough

Prompt courteous thorough

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Very informative, professional, and knowledgeable, without pressure to purchase additional products. I informed the gentleman a ...

Very informative, professional, and knowledgeable, without pressure to purchase additional products. I informed the gentleman at the beginning that all I wanted was an oil change. He did ask me if it was okay to check the fluid levels, and I said, sure. A good experience and no problems whatsoever.

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Told them I was on my way to work and only had about 20 minutes and he said they could do it and they did .

Told them I was on my way to work and only had about 20 minutes and he said they could do it and they did .

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Good job helpful attendants and quick

Good job helpful attendants and quick

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There were several mechanical issue from the oil drain plug being stripped to the skid plate bolt holes being so elongated that ...

There were several mechanical issue from the oil drain plug being stripped to the skid plate bolt holes being so elongated that the bolts had to be replaced with zip ties. The team, and I mean team, worked together to solve these problems and didn’t charge me anything extra. Not only will I go back again but have already shared my awesome e peri eve with others in town.

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Quick, courtuous and grwat customer servoce A++

Quick, courtuous and grwat customer servoce A++

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Too expensive for an oil change

Too expensive for an oil change

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It’s consistent service and I like that

It’s consistent service and I like that

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The crew was informative as to expected wait times, and they explained what was going to happen prior to taking action, and then ...

The crew was informative as to expected wait times, and they explained what was going to happen prior to taking action, and then performed the actions quickly and efficiently.

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The service was fast and I felt it was done well.this was my cars first oil change and it was done well and they didn't try and ...

The service was fast and I felt it was done well.this was my cars first oil change and it was done well and they didn't try and sell me other services for once

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Staff was extremely friendly, informative, and kind. Staff did not speak to me as though I knew nothing about my vehicle (which ...

Staff was extremely friendly, informative, and kind. Staff did not speak to me as though I knew nothing about my vehicle (which was refreshing) and were very thorough in going through the services being done, the price, and my comfort level with everything.

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Excellent customer service

Excellent customer service

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Truck gets a look over. Joints greased. Oil change done quickly and efficiently. Great folks. No pressure to upsale most of the ...

Truck gets a look over. Joints greased. Oil change done quickly and efficiently. Great folks. No pressure to upsale most of the time.

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From arrival to departing Valoline it took almost 40 minutes and I go there cause you advertise 15 minute oil changes

From arrival to departing Valoline it took almost 40 minutes and I go there cause you advertise 15 minute oil changes

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Very courteous staff and knowledgeable.

Very courteous staff and knowledgeable.

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Fast, courteous, knowledgable.

Fast, courteous, knowledgable.

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I wasn’t satisfied with the company’s standard for service at all. I was satisfied with how hard, fast and efficient the employe ...

I wasn’t satisfied with the company’s standard for service at all. I was satisfied with how hard, fast and efficient the employees themselves work while maintaining a positive attitude even though their pay is terrible yet they still strive to provide us prompt and fast service so VOIC continues to make billions across the nation. I took the time to thank your employees and you should too. Don’t be that company that only thanks their employees with words. Have a budget meeting and come up with some gift cards for them or something. You’re lucky to have them.

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The staff here is always friendly even though I usually come in right when they open. Everyone always seems to be wide awake. Lo ...

The staff here is always friendly even though I usually come in right when they open. Everyone always seems to be wide awake. Lol The crew is always very knowledgeable no matter which of my cars I bring to them ( I have 6 currently and bring them all to them). As someone who has spent the better part of the last 18 years working in the automotive industry both in service bays as well as in the sales department it’s hard for me to find a shop that I trust. I can say without a doubt that I trust this crew and although they have not made a mistake on any of my cars to this point I know that if a mistake we’re ever to be made the crew here would do what it took to make it right. I’m glad that there are still people out there like this. Great job crew!!

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Courteous service, job well done

Courteous service, job well done

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I was satisfied.

I was satisfied.

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Fast, friendly, and knowledgeable! First time I've used this service, and drove away Happy

Fast, friendly, and knowledgeable! First time I've used this service, and drove away Happy

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No wasted time, the guys were great and informative

No wasted time, the guys were great and informative

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Staff is always courteous, friendly & knowledgeable

Staff is always courteous, friendly & knowledgeable

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I got my headlight bulb changed and it was difficult by any standard. The tech took his time and completed the task correctly a ...

I got my headlight bulb changed and it was difficult by any standard. The tech took his time and completed the task correctly and efficiently.

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I have a dodge pickup that requires special oil, normally I get 4 oil changes for 125 at the dealership...I was charge over 100 ...

I have a dodge pickup that requires special oil, normally I get 4 oil changes for 125 at the dealership...I was charge over 100 for one oil change...total ripoff.

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Nice staff. Always do a good job.

Nice staff. Always do a good job.

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The pricing for a oil change is getting too expense, with out discount coupons I will not pay the $67 charge. The convience fac ...

The pricing for a oil change is getting too expense, with out discount coupons I will not pay the $67 charge. The convience factor is important, but at a $30+ premium charge.

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They did the change quickly and efficiently.

They did the change quickly and efficiently.

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Professional friendly service.

Professional friendly service.

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good customer serveice

good customer serveice

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I go there cause my company goes there everyone is very nice

I go there cause my company goes there everyone is very nice

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they were able to identify i had 5 lights out and fixed all but one. They told me they were out of the specific bulb and told me ...

they were able to identify i had 5 lights out and fixed all but one. They told me they were out of the specific bulb and told me if i am in the area and pick it up at auto parts store they would install it for me!Great customer service.

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I wish the prices were a bit more affordable but I love the coupons I receive and use them often!!

I wish the prices were a bit more affordable but I love the coupons I receive and use them often!!

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Went to get my oil changed and a fuel filter replaced on my diesel. Done this many times in the past but was told this time I ne ...

Went to get my oil changed and a fuel filter replaced on my diesel. Done this many times in the past but was told this time I need to get out of the truck and wait in the visitors room while they did that. Since I had my dogs in the truck I said no. Since I can't get the service I was used to I will not be back and take my truck to the dealer.

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20% off coupon makes it worth the price. Not having to exit my car is also a plus since I can bring my dog. Not sure if it's Val ...

20% off coupon makes it worth the price. Not having to exit my car is also a plus since I can bring my dog. Not sure if it's Valvoline's fault but the coupon is stuck in my printer queue and I am unable to remove it or print anything else since printing it. Have other customers complained about this problem?

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Went in expecting process to be easy and it was.

Went in expecting process to be easy and it was.

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The staff was courteous and helpful.

The staff was courteous and helpful.

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Quicker than normal service. I was out in under 15 minutes, though it was a Sunday.

Quicker than normal service. I was out in under 15 minutes, though it was a Sunday.

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Very user friendly.

Very user friendly.

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Always friendly, fast and fun.

Always friendly, fast and fun.

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very friendly staff

very friendly staff

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I’ve been going to this location for years.

I’ve been going to this location for years.

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friendly and advisory about air filter and possible leak was not pressured in any way

friendly and advisory about air filter and possible leak was not pressured in any way

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The staff in Milford NH location are always friendly and helpful. Shop is very well managed.

The staff in Milford NH location are always friendly and helpful. Shop is very well managed.

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I go here all the time as I drive a lot of miles and never have any issues. They suit me fine

I go here all the time as I drive a lot of miles and never have any issues. They suit me fine

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Good people. I’m and out

Good people. I’m and out

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I got there late and they were already mopping the floors preparing to close for the day. I asked if they were still doing state ...

I got there late and they were already mopping the floors preparing to close for the day. I asked if they were still doing state inspections and one of the techs said they were closing for the night but the manager said they'll do it anyway and finish closing up when they were done. Mind you, this was on Oct 31st and my inspection expired on the 31st. I leave for work at 5am because I work in a different state so I would have been driving illegally had they not helped me out.

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Very friendly staff. Always helpful and accommodating.

Very friendly staff. Always helpful and accommodating.

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Every time I go to get my oil changed the service I received is prompt, professional, and well received!

Every time I go to get my oil changed the service I received is prompt, professional, and well received!

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Very friendly and professional!

Very friendly and professional!

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Punctual and professional ! The only reason I waited outside : they weren't open yet !! Thanks

Punctual and professional ! The only reason I waited outside : they weren't open yet !! Thanks

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Techs are always pleasant and helpful with any questions. They explain everything as they go through it and I feel like my car ...

Techs are always pleasant and helpful with any questions. They explain everything as they go through it and I feel like my car is in good hands

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In and out, as expected...

In and out, as expected...

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The staff is always courteous, proficient and makes you comfortable in the way they handle you and your vehicle. Happily recomme ...

The staff is always courteous, proficient and makes you comfortable in the way they handle you and your vehicle. Happily recommend this location and staff to others. I already service two vehicles there.

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Fast and convienent

Fast and convienent

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I consistently use Valvoline. I’ve never had a bad experience. It’s about as enjoyable as an oil change can be.

I consistently use Valvoline. I’ve never had a bad experience. It’s about as enjoyable as an oil change can be.

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The staff was quick, efficient, extremely polite. I was given the chance to ask questions.

The staff was quick, efficient, extremely polite. I was given the chance to ask questions.

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I went to purchase pink windshield wipers. Brandon was the one to help us; he was extremely helpful and personable. When we aske ...

I went to purchase pink windshield wipers. Brandon was the one to help us; he was extremely helpful and personable. When we asked if a Veteran's discount was offered, he immediately stopped the the transaction that was taking place so he could give that to us (we were only asking for a next visit scenario, not expecting him to give it to us at that point). I'd never visited a Valvoline before, but will after this experience, very, very satisfied!

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The Milford shop seems to be on top of things...

The Milford shop seems to be on top of things...

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Brian is awesome.

Brian is awesome.

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Good team work, friendly and knowledgeable.

Good team work, friendly and knowledgeable.

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I had stuff to do this day and they had me in and out within 15-20 minutes

I had stuff to do this day and they had me in and out within 15-20 minutes

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The team members are very proficient at their jobs and all have a genuine "customer care" ethic which makes the whole experience ...

The team members are very proficient at their jobs and all have a genuine "customer care" ethic which makes the whole experience all that more enjoyable.

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Had 3 different men doing my oil change.... had to repeat my questions cause was a different person.... kinda annoying

Had 3 different men doing my oil change.... had to repeat my questions cause was a different person.... kinda annoying

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Quick, efficient, polite, nice people, reasonable pricing

Quick, efficient, polite, nice people, reasonable pricing

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$200 for a transmission fluid change on a 2010 Hyundai accent? You're company is nutz...

$200 for a transmission fluid change on a 2010 Hyundai accent? You're company is nutz...

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The assistance Manager was awesome very informative and explained everything

The assistance Manager was awesome very informative and explained everything

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The workers were very nice and asked me all the questions they needed to.

The workers were very nice and asked me all the questions they needed to.

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As expected; because I go this Valvoline location always when my vehicles need an oil change; all touch points from the initial ...

As expected; because I go this Valvoline location always when my vehicles need an oil change; all touch points from the initial greeting as I pulled up to the bay door to the exit was polite and genuine!

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They have always been very professional!

They have always been very professional!

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Wish it was not so expensive

Wish it was not so expensive

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Every thing went well, I was satisfied

Every thing went well, I was satisfied

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Quick and stress free

Quick and stress free

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Polite and friendly staff

Polite and friendly staff

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Quick, convenient, friendly

Quick, convenient, friendly

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Quick, easy and convenient.

Quick, easy and convenient.

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Employees were very courteous and knowledgeable and got me right in and right out.

Employees were very courteous and knowledgeable and got me right in and right out.

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Fast service, friendly staff, and price was good because I had a coupon.

Fast service, friendly staff, and price was good because I had a coupon.

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The guys answered a couple of questions that were on my mind about my car. they also tightened up the oil pan which I thought w ...

The guys answered a couple of questions that were on my mind about my car. they also tightened up the oil pan which I thought was rattling when I drive. they were very helpful to me and I appreciated it.

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staff was friendly , service was quick, overall great experience

staff was friendly , service was quick, overall great experience

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Prices are high. I know your paying a little more for the service time but If I hadn't had a coupon it would have been out of my ...

Prices are high. I know your paying a little more for the service time but If I hadn't had a coupon it would have been out of my price range. Over 60 dollars for Synthetic blend is insane. If I could have waited to get the oil change a bit longer I could have gotten it at other location for half that much. if it had been only $10 more I would have opted for it. Especially sine the costs on your end are marginal between the options.

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No wait. Service people are polite and not pushy. Work is done quickly

No wait. Service people are polite and not pushy. Work is done quickly

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They were willing to accommodate my schedule.

They were willing to accommodate my schedule.

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Everyone is nice and knowledgeable.

Everyone is nice and knowledgeable.

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They said they checked the transmission oil, but when they have done so in the past they showed me the dip stick and you need to ...

They said they checked the transmission oil, but when they have done so in the past they showed me the dip stick and you need to turn on the engine. No dip stick. Did not turn on the engine for that check.

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Everyone was professional and friendly and had me in and out quickly

Everyone was professional and friendly and had me in and out quickly

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I usually do my own oil changes at my house, it takes longer and is dirtier and I have to deal with the waste oil but it's cheap ...

I usually do my own oil changes at my house, it takes longer and is dirtier and I have to deal with the waste oil but it's cheaper. I was satisfied, I don't think they could really do anything to improve. The serviceman moved between cars with ease and didn't seem confused. So all in all a good experience. I work third shift and was just getting out of work and had been working up to 60 hours a week. I was just tired and I was already overdue for an oil change. I will use this service again if I need too, usually in the winter months.

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Polite, knowledgeable and friendly.

Polite, knowledgeable and friendly.

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Good fast no pressure to add on service.

Good fast no pressure to add on service.

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The staff is very friendly and they all work so well together. They tell you what needs to be done on the car and provide a shee ...

The staff is very friendly and they all work so well together. They tell you what needs to be done on the car and provide a sheet to take with you. I use their sheets to take to my mechanic to do any major work that may need to be done. I love that they offer the service but don't pressure you into anything. They are very helpful and friendly. I go here every time I need an oil change because I know it will be quick and easy.

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The service was exceptional. They make me feel like I was home. They ask permission for everything even to open the doors. And e ...

The service was exceptional. They make me feel like I was home. They ask permission for everything even to open the doors. And everyone had a smile in their face. They look like they have an awesome boss. Lol.

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The people are always pleasant & personable. I’ve been getting my routine oil change at this location for years.

The people are always pleasant & personable. I’ve been getting my routine oil change at this location for years.

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Fast and attentive service.

Fast and attentive service.

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Cuz it was good

Cuz it was good

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Staff was nice.

Staff was nice.

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It's just an oil change. I'm not going to be "wowed" by the experience. It met expectations. If you want to Wow me, clean my win ...

It's just an oil change. I'm not going to be "wowed" by the experience. It met expectations. If you want to Wow me, clean my windows, vac the interior...something above and beyond oil service. Otherwise - it was satisfactory.

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Explained everything. Thorough.

Explained everything. Thorough.

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Price /value for oil change is not good, without a coupon for a discount the $65 dollar charge is excessive.

Price /value for oil change is not good, without a coupon for a discount the $65 dollar charge is excessive.

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service was completed in a reasonable time.

service was completed in a reasonable time.

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Brandon was very professional and courteous. They serviced all my needs in a very timely manner

Brandon was very professional and courteous. They serviced all my needs in a very timely manner

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I don't remember anyone's names except Paul, but every person I interacted with was great! The most low-stress, easygoing car ma ...

I don't remember anyone's names except Paul, but every person I interacted with was great! The most low-stress, easygoing car maintenance experience I think I've ever had. They checked every little thing and asked me if I wanted to do any additional thing without making me feel like I had to. They found a screw in my tire and told me exactly what I should do next. Very helpful and friendly; already recommended them to my roommates and will to anyone who asks for an oil change recommendation.

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The employees were helpful and kind. They changed my oil and recharged my a/c which I didn’t even know you could do! They also n ...

The employees were helpful and kind. They changed my oil and recharged my a/c which I didn’t even know you could do! They also noticed a bolt had popped out under my hood and they found it and put it back in. I felt like the car got a little tune up while I was there.

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My visit was quick. The technicians were friendly and I was pleased to get the service I wanted without any pressure to have to ...

My visit was quick. The technicians were friendly and I was pleased to get the service I wanted without any pressure to have to spend more money (which is tight right now). Thank you. My boyfriend and I always go there. 😁

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Way overpriced especially considering the price after a $14 discount

Way overpriced especially considering the price after a $14 discount

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Great guys running the show

Great guys running the show

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The staff always takes care of me and are very helpful and knowledgeable with any questions that I have about my vehicle.

The staff always takes care of me and are very helpful and knowledgeable with any questions that I have about my vehicle.

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Excellent staff and service!

Excellent staff and service!

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Quick, detailed, and I knew exactly what was happening at all times

Quick, detailed, and I knew exactly what was happening at all times

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Highly satisfied with the services and the staff have been going for a few years and will continue to bring all my vehicles in!

Highly satisfied with the services and the staff have been going for a few years and will continue to bring all my vehicles in!

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Always fast courteous service here.

Always fast courteous service here.

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It was my first drive up visit anywhere. The staff were great. They explained everything to me and it was a quick visit.

It was my first drive up visit anywhere. The staff were great. They explained everything to me and it was a quick visit.

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They are always super friendly and knowledgeable! I was in and out so fast this time I didn't have a chance to get the work done ...

They are always super friendly and knowledgeable! I was in and out so fast this time I didn't have a chance to get the work done I had planned on doing while I waited. Great job!

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They all were very nice and answered all of my questions in ways that I would understand. I had a question 2 days after I had th ...

They all were very nice and answered all of my questions in ways that I would understand. I had a question 2 days after I had the left and they brought me right in and looked at the problem and explained what it was.

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The whole operation is a finely run machine with a system that is fast and reliable. That well thought out routine puts a custo ...

The whole operation is a finely run machine with a system that is fast and reliable. That well thought out routine puts a customer at ease and let’s them know that you know what you are doing.

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Brian and his crew did great. It was the hottest day of the year and they were still friendly and prompt. Great service everytim ...

Brian and his crew did great. It was the hottest day of the year and they were still friendly and prompt. Great service everytime.

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I've been visiting this location for many years and have always been satisfied.

I've been visiting this location for many years and have always been satisfied.

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I dont understand, I am a long time customer I value the quality of work they do for us . Excellent team

I dont understand, I am a long time customer I value the quality of work they do for us . Excellent team

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All of the guys that worked were very professional and courteous and did the job as fast as possible,i am very satisfied work wa ...

All of the guys that worked were very professional and courteous and did the job as fast as possible,i am very satisfied work was performed well and everthing went great

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I usually go to the one on 101A in Amherst, NH. I feel like the Milford, NH location was much more educated and not trying to s ...

I usually go to the one on 101A in Amherst, NH. I feel like the Milford, NH location was much more educated and not trying to sell me things I don't need. The milford nh tech (James/english accent) showed me the air filter and showed me there was still a bit of light you could see through so I had time to have to replace. The young tech in Amherst NH pushed the air filter replacement very hard a few months ago and I could tell he was not experienced.

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Quick easy and honest

Quick easy and honest

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Very quick, everyone was personable, and I am satisfied with the service.

Very quick, everyone was personable, and I am satisfied with the service.

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I could see that the staff was truly trained in all that they were doing. They communicated well with each other to get the job ...

I could see that the staff was truly trained in all that they were doing. They communicated well with each other to get the job done expeditiously. I have been a customer of Valvoline with my two vehicles since we moved to Milford, NH area since late 2016.

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I actually returned to this location 3 times on this day (with 3 different vehicles) and was satisfied with all 3 visits.Staff i ...

I actually returned to this location 3 times on this day (with 3 different vehicles) and was satisfied with all 3 visits.Staff is friendly and courteous and I was in and out fairly quickly.

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Rep came out right away. Informed me I would be in soon. Was ushered in not long after. They kept my place in line which was app ...

Rep came out right away. Informed me I would be in soon. Was ushered in not long after. They kept my place in line which was appreciated. Got my oil change super fast. Nicely done valvoline Milford nh team

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they did great job i go back again

they did great job i go back again

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The staff was great, the experience was quick.

The staff was great, the experience was quick.

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Staff was friendly, knowledgeable, and fast.

Staff was friendly, knowledgeable, and fast.

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convenience of location. customer service is great. service is done efficiently.

convenience of location. customer service is great. service is done efficiently.

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Everyone was personable and professional

Everyone was personable and professional

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They are friendly and efficient! It’s always pleasant to chat with the workers. They are happy and hardworking. One guy used a r ...

They are friendly and efficient! It’s always pleasant to chat with the workers. They are happy and hardworking. One guy used a razor blade to remove pine sap from my windshield. I’d been trying to get it off for weeks. It was such a pleasant surprise. They are the best, I bring all three of my cars there for service. Rarely do I go anywhere else for oil changes or state inspections.

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The employees are always friendly, knowledgeable and quick to answer any questions I may have... and ALWAYS courteous and profes ...

The employees are always friendly, knowledgeable and quick to answer any questions I may have... and ALWAYS courteous and professional.

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No hassle, no hard sell, convenient

No hassle, no hard sell, convenient

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Professional staff and helpful

Professional staff and helpful

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Always courteous staff and friendly. Know me as a repeat customer.

Always courteous staff and friendly. Know me as a repeat customer.

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The staff was very helpful and the work was done rapidly and I will certainly be back

The staff was very helpful and the work was done rapidly and I will certainly be back

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Professional service and very knowledgeable

Professional service and very knowledgeable

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The gentlemen were incredible. Normally my husband brings my suv in for oil change. I was greeted promptly by one of the gentlem ...

The gentlemen were incredible. Normally my husband brings my suv in for oil change. I was greeted promptly by one of the gentlemen they told me which bay to go to and was only a couple of minutes. The young man i dealt with was so friendly and helpful explained different items they do and with me commuting i chose to add additional items besides just an oil change i love the system you all have and these guys worked very hard didnt stop for two seconds. Thank you gentlemen for making my first visit there amazing. Please pass that along. They were exceptional.

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Great attitude. Was in and out quickly!

Great attitude. Was in and out quickly!

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Smart helpful staff

Smart helpful staff

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I was offered a service and then had to find out if they actually had the ability to do it.

I was offered a service and then had to find out if they actually had the ability to do it.

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The technician s are friendly , fast but not rushing . Knowledgeable and shop is always clean .

The technician s are friendly , fast but not rushing . Knowledgeable and shop is always clean .

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Everyone was friendly and it was much quicker than I expected.

Everyone was friendly and it was much quicker than I expected.

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I have been going there for years with multiple vehicles---they always do a great job!!!

I have been going there for years with multiple vehicles---they always do a great job!!!

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I like the convenience of using Valvoline, but the price is so much more than other places. I likely would have gone somewhere ...

I like the convenience of using Valvoline, but the price is so much more than other places. I likely would have gone somewhere else if I had the time.

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The staff was friendly and knowledgeable. They tell me exactly what to expect and how long it will take. They offer services b ...

The staff was friendly and knowledgeable. They tell me exactly what to expect and how long it will take. They offer services but with no pressure.

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Staff was friendly, knowledgeable & caring

Staff was friendly, knowledgeable & caring

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I like the low pressure environment and how friendly the staff are. They seem to really enjoy what they do and each other. I als ...

I like the low pressure environment and how friendly the staff are. They seem to really enjoy what they do and each other. I also like the cleanliness of the bays and how efficient they are while servicing my vehicles. Great group of people at this one for sure!!

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The team was very efficient and worked well as a team to get the job done. They were polite and friendly. They took good care of ...

The team was very efficient and worked well as a team to get the job done. They were polite and friendly. They took good care of my Soul. They were quick and honest.

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I've been using Valvoline for oil change for the past 10+ years and only once (at the Nashua location) was I not satisfied.

I've been using Valvoline for oil change for the past 10+ years and only once (at the Nashua location) was I not satisfied.

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It was fast and the service bay was clean and organized.

It was fast and the service bay was clean and organized.

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Every single one of the employees and the assistant manager that helped me were absolutely courteous, knowledgeable, and profess ...

Every single one of the employees and the assistant manager that helped me were absolutely courteous, knowledgeable, and professional. This is the only place I ever go to get my oil changed because of the excellent service.

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We have two vehicles and I use Valvoline in NH and in Florida. I’ve never had a problem.

We have two vehicles and I use Valvoline in NH and in Florida. I’ve never had a problem.

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Prompt, courteous, professional staff and a great value

Prompt, courteous, professional staff and a great value

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Always satisfied with the service. It's not an overwhelming experience having vehicle maintenance done.

Always satisfied with the service. It's not an overwhelming experience having vehicle maintenance done.

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Very quick service and professional staff.

Very quick service and professional staff.

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I went on a Saturday afternoon and the entire experience was very quick.

I went on a Saturday afternoon and the entire experience was very quick.

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The person, was very knowledgeable about my car. Also very helpful with any questions I had.

The person, was very knowledgeable about my car. Also very helpful with any questions I had.

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Offered another update to the car and wasn't pushy when I declined.

Offered another update to the car and wasn't pushy when I declined.

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It was okay - aside from a higher total cost than earlier visits, it really was about the same as in the past. I do believe tha ...

It was okay - aside from a higher total cost than earlier visits, it really was about the same as in the past. I do believe that my perceptions were colored a bit by a differential service there in late March that did not quite work out well; I think I'll have a different perception at the next oil change.

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Always fast and friendly at this location. Won’t go anywhere else for oil changes and the other services provided here.

Always fast and friendly at this location. Won’t go anywhere else for oil changes and the other services provided here.

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for the above reasons

for the above reasons

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Valvoline rocks! Everyone at this location is extremely professional and the operation runs like a well oiled machine! Brandon a ...

Valvoline rocks! Everyone at this location is extremely professional and the operation runs like a well oiled machine! Brandon and company were amazing to deal with and this is by far the best location in the area!

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I needed a state inspection, and didn’t have a lot of time. They took my vehicle in immediately and did the inspection rapidly.

I needed a state inspection, and didn’t have a lot of time. They took my vehicle in immediately and did the inspection rapidly.

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Oil was changed quickly

Oil was changed quickly

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Was greeted by Rosa and immediately pulled into a bay. Oil was changed quickly and was on my way timely. Rosa pointed out I need ...

Was greeted by Rosa and immediately pulled into a bay. Oil was changed quickly and was on my way timely. Rosa pointed out I needed an air filter and thanked her for checking but had a new one to install. She checked my tire pressure and lights and asked me if I wanted to do any overdue services and declined. As she was helping me she was also helping others do their job, she is very efficient and proficient in her job. She was helpful and made me feel genuinely welcome. Better than the other sour pusses working there.

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Everything was done well and fast, with a smile!

Everything was done well and fast, with a smile!

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The crew at this specific location cares. They call me by my name when I drive in. They ask how my other cars are doing. It goes ...

The crew at this specific location cares. They call me by my name when I drive in. They ask how my other cars are doing. It goes a LONG way.

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Didn't over charge over sell and made recommendations on a repair that was not in the scope of Valvoline. I am new to the area ...

Didn't over charge over sell and made recommendations on a repair that was not in the scope of Valvoline. I am new to the area so very grateful for that.

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Service with a smile from Rosa. Great service

Service with a smile from Rosa. Great service

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I did not feel that the waiting customer was a priority. Sweeping the parking lot was. No other customers waiting. And be cheerf ...

I did not feel that the waiting customer was a priority. Sweeping the parking lot was. No other customers waiting. And be cheerful don’t make it seem like the customer is an inconvenience. This visit was not typical of most I experience there

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The staff is great. Kind, quick, honest & knowledgeable! And I like the price.

The staff is great. Kind, quick, honest & knowledgeable! And I like the price.

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Very friendly staff

Very friendly staff

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Staff was wonderful. I arrived before the location opened for the day and was promptly greeted. Staff was helpful, informative a ...

Staff was wonderful. I arrived before the location opened for the day and was promptly greeted. Staff was helpful, informative and kind during my visit. I was in and out quickly.

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Everyone works together like a fine tuned machine. Curtesy And respect for the customer is priority. I live in va but try to use ...

Everyone works together like a fine tuned machine. Curtesy And respect for the customer is priority. I live in va but try to use this nh valvoline store for my oil changes on my visits here. Always totally satisfied.

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Rosa is awesome and friendly

Rosa is awesome and friendly

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Great people and service

Great people and service

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I have been going to Valvoline for years now and I am highly satisfied each and every time.

I have been going to Valvoline for years now and I am highly satisfied each and every time.

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The folks answered all my questions and completed the service in a timely manner.

The folks answered all my questions and completed the service in a timely manner.

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I had used the synthetic oil which is suppose to be good for 5000 miles. But the tech gave me a windshield reminder with a 3000 ...

I had used the synthetic oil which is suppose to be good for 5000 miles. But the tech gave me a windshield reminder with a 3000 mile reminder. I had to tell the tech to change it to 5000 miles.

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Courteous staff

Courteous staff

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I was having a tough time downloading my coupon. I really appreciated that they helped me get Wi-Fi and apt that $10 off. They g ...

I was having a tough time downloading my coupon. I really appreciated that they helped me get Wi-Fi and apt that $10 off. They got my tire pressure adjusted correctly and shut off the dashboard warnings. I was turning in the car and they helped me to get several things in line for ease of my sale.

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was very easy to get the oil changed

was very easy to get the oil changed

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Great service, no pressure

Great service, no pressure

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Professional..employee and knowlegable!

Professional..employee and knowlegable!

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The staff does a great job making me feel welcome. Rosa does an outstanding job each time explaining what's being done to my car ...

The staff does a great job making me feel welcome. Rosa does an outstanding job each time explaining what's being done to my cars. I see a lot of turnover there, but shes there each time and is truly dedicated to performing her duties and interacting with the customers in a very professional and upbeat manner.

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Great crew. Polite friendly and competent. Clean facility. Easy to access.

Great crew. Polite friendly and competent. Clean facility. Easy to access.

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The staff worked efficiently and professionally and seemed work well together.

The staff worked efficiently and professionally and seemed work well together.

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i thought that a wiper blade was 29 dollars but it wasn't it was 58 dollars but I paid anyway an they were so nice to talk to my ...

i thought that a wiper blade was 29 dollars but it wasn't it was 58 dollars but I paid anyway an they were so nice to talk to my wife on the phone while we waited.

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Professional, courteous, services.

Professional, courteous, services.

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The team was very busy but treated me very nicely. I am very happy with Milford Nh team.

The team was very busy but treated me very nicely. I am very happy with Milford Nh team.

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I was initially only going to have the front differential fluid changed (based on an assessment by my local garage during a rear ...

I was initially only going to have the front differential fluid changed (based on an assessment by my local garage during a rear wheel bearing replacement service). The Valvoline technician suggested having the rear differential fluid changed as well, as both front and rear usual need to be changed at the same time. It turned out to be good advice, as the rear differential fluid clearly needed to be changed as well. And he did not use a "high pressure sales approach" - he merely made the suggestion.

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Leaking oil on garage floor. Had to tighten the oil filter.

Leaking oil on garage floor. Had to tighten the oil filter.

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I always go to this Valvoline for service. The staff are incredibly kind and efficient. I am encouraged to ask questions, and Ro ...

I always go to this Valvoline for service. The staff are incredibly kind and efficient. I am encouraged to ask questions, and Rosa is the best. She helps to make you feel right at home and it is so awesome to see a female being a leader in such a male dominated field. There is such a great work flow with all associates it helps the customer to get in and out quickly. Great service, I'll keep going as long as I live here!

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Staff & service were great

Staff & service were great

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I appreciate the convenience. Yes, I could do some of the services more cheaply but Valvoline service is top notch. Also, the pe ...

I appreciate the convenience. Yes, I could do some of the services more cheaply but Valvoline service is top notch. Also, the personnel work together and explain things well.

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I needed an inspection, oil change and tire rotation. It all got done quickly.

I needed an inspection, oil change and tire rotation. It all got done quickly.

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Great fools to deal with. I would buy the air filters they reccomend if they were reasonably price compliant. The guys do all ...

Great fools to deal with. I would buy the air filters they reccomend if they were reasonably price compliant. The guys do all the work and then let you know its $30 for a 8 filter. I mean 19.99 i might even do it. Either wow, nice place, nice staff.

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To be clear, I visited for a state inspection. The wait to get into a service bay was due only to another vehicle being inspec ...

To be clear, I visited for a state inspection. The wait to get into a service bay was due only to another vehicle being inspected at the time of my arrival. The service was fine, just no different than most other inspection stations.

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I was having a problem with my oil level previous to my visit, and the mechanics at valvoline were incredible! They took the tim ...

I was having a problem with my oil level previous to my visit, and the mechanics at valvoline were incredible! They took the time to double check that I didn’t have any leaks or other issues.

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Had at least 3 different guys assist with oil change in the part of getting info and paying

Had at least 3 different guys assist with oil change in the part of getting info and paying

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Fast, efficient and courteous service. Best I've had from any service provider in years. Highly recommend this business location ...

Fast, efficient and courteous service. Best I've had from any service provider in years. Highly recommend this business location.

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Every time I go there they are polite knowledgeable and efficient.

Every time I go there they are polite knowledgeable and efficient.

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Very professional done nice personality

Very professional done nice personality

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Friendly staff.

Friendly staff.

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Rosa and Brandon's knowledge and politness through entire service... Great communication skills.

Rosa and Brandon's knowledge and politness through entire service... Great communication skills.

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Only because the price was a bit more than some competitors

Only because the price was a bit more than some competitors

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The Service was quick, professional and competent.

The Service was quick, professional and competent.

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I like the drive-thru concept, however, I also think 6 quarts of synthetic oil and a filter change is fairly pricy at $77.00. A ...

I like the drive-thru concept, however, I also think 6 quarts of synthetic oil and a filter change is fairly pricy at $77.00. As a retiree I have to watch my finances, but I realize that considering the consequences of not changing my oil in a timely fashion could seriously damage the motor and the cost would be monumental.

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this lady and guys are the best!

this lady and guys are the best!

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They did a great job on my truck, very friendly, and the team worked together very well.

They did a great job on my truck, very friendly, and the team worked together very well.

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Great service, no pressure to buy more than what I came in for.

Great service, no pressure to buy more than what I came in for.

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always quick competent service with a smile

always quick competent service with a smile

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I got there at 9 am on sunday morning during a snow storm, they took me right in, no waiting, the were so fast with my inspectio ...

I got there at 9 am on sunday morning during a snow storm, they took me right in, no waiting, the were so fast with my inspection I had time for an oil change too.

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Prompt , knowledgeable and place is always clean with no big shop noise

Prompt , knowledgeable and place is always clean with no big shop noise

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Because it was fast and easy

Because it was fast and easy

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Quick and efficient!

Quick and efficient!

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Professional,helpful,honest and friendly.

Professional,helpful,honest and friendly.

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The staff is friendly and efficient. Customer service plus . I go to the Milford , NH facility and I wouldn't go any where else ...

The staff is friendly and efficient. Customer service plus . I go to the Milford , NH facility and I wouldn't go any where else !

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I was amazed at how well trained and professional both the employees that I encountered. Very impressed.

I was amazed at how well trained and professional both the employees that I encountered. Very impressed.

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Just was

Just was

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The confidence in all of them is reflected in the way they communicate. They are always kind, respectful, informative and courte ...

The confidence in all of them is reflected in the way they communicate. They are always kind, respectful, informative and courteous. I bring in one car and I am always assisted by a minimum of three tech's.

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When I got home and viewed my receipt that was emailed to me, I had noticed that it stated my wiper fluid was filled and it was ...

When I got home and viewed my receipt that was emailed to me, I had noticed that it stated my wiper fluid was filled and it was empty. I was surprised because they have always filled it/topped it off on every other visit.

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I’m satisfied.

I’m satisfied.

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It was actually for an inspection. It was quick and all staff were knowledgeable and kind.

It was actually for an inspection. It was quick and all staff were knowledgeable and kind.

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I have always had a great experience at the Valvoline in Milford. No matter who helps me, they have been courteous and helpful. ...

I have always had a great experience at the Valvoline in Milford. No matter who helps me, they have been courteous and helpful. I really appreciate feeling like I am not being taken advantage of.

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Must be short staffed as I had 3different people talk to me...

Must be short staffed as I had 3different people talk to me...

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I have been here many times and always had good service

I have been here many times and always had good service

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To expensive

To expensive

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The majority of the staff was fantastic, kept me informed and were very friendly. Love the service and have become a returning c ...

The majority of the staff was fantastic, kept me informed and were very friendly. Love the service and have become a returning customer.

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Stopped in to have my wife's car inspected . . . got right in, and the inspection was completed within the time frame I was quot ...

Stopped in to have my wife's car inspected . . . got right in, and the inspection was completed within the time frame I was quoted! Thats great!

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This location has always been the absolute best. The staff working there is fantastic. No sales pressure, highly competent, ex ...

This location has always been the absolute best. The staff working there is fantastic. No sales pressure, highly competent, exceptionally polite. They literally makes getting an oil change a pleasure.

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Please reinstall my valestem cover next time

Please reinstall my valestem cover next time

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I feel well taken care of when I go to Valvoline. They check my fluids, fill my tires with the correct amount of air and change ...

I feel well taken care of when I go to Valvoline. They check my fluids, fill my tires with the correct amount of air and change my oil all at the same time! It's like a quick day spa for my car! It's quick and easy. I know that I can be on my way in a very short time! I highly recommend Valvoline!

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Courteous staff

Courteous staff

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The entrance ramp, on a slight incline, was icy and slippery. This was three days after a snowstorm. I feel that this is imp ...

The entrance ramp, on a slight incline, was icy and slippery. This was three days after a snowstorm. I feel that this is important. I have 4-wheel drive, so I was able to get into the bay without any issues, but several cars who arrived while I was there had difficulty. I thought it should have been treated. I went next door to Diunkin' Donuts while they rotated my tires, and I had to walk all the way down the hill to get onto dry ground so I didn't kill myself.

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Always enjoy my oil change experience at Valvoline. Especially from the staff at the Milford, NH location. Professional and tr ...

Always enjoy my oil change experience at Valvoline. Especially from the staff at the Milford, NH location. Professional and trustworthy. I will return.

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Very friendly.....

Very friendly.....

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The staff was courteous, friendly and (importantly) informative; they shared expected wait times and service times promptly, and ...

The staff was courteous, friendly and (importantly) informative; they shared expected wait times and service times promptly, and kept me updated. As a customer, I think such updates are key - they make you feel like a part of a process, not an annoyance. Also, there was no pressure for additional services - just an update about when such services may be advisable.

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Staff was great, service was great, I'm just old school and like to know the folks doing the work. I usually take my car to a lo ...

Staff was great, service was great, I'm just old school and like to know the folks doing the work. I usually take my car to a local garage for any work, and I personally know the guys there, so that's my first choice for service. However this experience has made Valvoline my new second choice for service.

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Great service done in a efficient manner. Very friendly jovial staff looks like they have great teamwork.

Great service done in a efficient manner. Very friendly jovial staff looks like they have great teamwork.

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All the serviced my car were very professional and friendly and knew the things.

All the serviced my car were very professional and friendly and knew the things.

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The staff was very helpful and did a great job. It's not their fault I had to wait more than 15 minutes. There were many cars b ...

The staff was very helpful and did a great job. It's not their fault I had to wait more than 15 minutes. There were many cars before and after me. I appreciate them fitting me in.

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Good, friendly and quick service.

Good, friendly and quick service.

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Your people are always friendly and efficient

Your people are always friendly and efficient

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All personnel did their jobs professionally and quickly. Can't ask for much more than that!

All personnel did their jobs professionally and quickly. Can't ask for much more than that!

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I had to wait outside about 30 minutes

I had to wait outside about 30 minutes

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My engine light came on and I had it read as soon as it came on.I was away from home and the next morning I called valvoline,to ...

My engine light came on and I had it read as soon as it came on.I was away from home and the next morning I called valvoline,to see how much the filter was and told them what was happening with my car. They said to come in and they would take a look at it. Kyle found snow in my air housing and took it on him self to remove the snow. I bring my car there often for oil changes and other things they are my first go to place.

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It was consistent with my other visits perhaps even a little more efficient

It was consistent with my other visits perhaps even a little more efficient

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Very thorough and knowledgeable on my oil choices. No wait and done efficiently.

Very thorough and knowledgeable on my oil choices. No wait and done efficiently.

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Met all of my expectations quickly and efficiently.

Met all of my expectations quickly and efficiently.

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Staff was courteous and knowledgeable. Service was quick!

Staff was courteous and knowledgeable. Service was quick!

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Excellent staff!

Excellent staff!

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The staff work incredibly well as a team - even though 3 different people approached me regarding my service I felt like they we ...

The staff work incredibly well as a team - even though 3 different people approached me regarding my service I felt like they were all informed of the status of my service. Excellent communication amongst all team members. Very friendly and professional folks.

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Quick, efficient service as usual.

Quick, efficient service as usual.

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Very professional and friendly technicians.

Very professional and friendly technicians.

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Everyone was friendly. I was in and out quickly. Great experience

Everyone was friendly. I was in and out quickly. Great experience

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Nice people. I go here all year time.

Nice people. I go here all year time.

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I got exactly what I wanted.

I got exactly what I wanted.

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Informative, knowledgeable and completed the work very fast and efficient

Informative, knowledgeable and completed the work very fast and efficient

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The service was great! The staff was helpful and quick.

The service was great! The staff was helpful and quick.

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I received the service I expected but not anything over that.

I received the service I expected but not anything over that.

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Friendly staff and quick service.

Friendly staff and quick service.

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Both staff members were incredibly friendly!

Both staff members were incredibly friendly!

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Thorough, Timely, Quality Service, Friendly

Thorough, Timely, Quality Service, Friendly

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I have four vehicles , so go often, always like service

I have four vehicles , so go often, always like service

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Great service, no pressure

Great service, no pressure

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fast service

fast service

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I have a brand new car and was doing the first oil change on it. They were very knowledgeable on what my car needed to meet the ...

I have a brand new car and was doing the first oil change on it. They were very knowledgeable on what my car needed to meet the specifications. They even helped me access a coupon on my phone as I left mine at home. It was quick service and thorough.

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I find this fast, efficient and convenient. Busy taking care of my elderly mom and working, I need a fast way to get it done wit ...

I find this fast, efficient and convenient. Busy taking care of my elderly mom and working, I need a fast way to get it done without someone dropping me off, picking me up. The staff are courteous and efficient, and practice safety which I like very much. Denise Wells

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Always very professional people who do their best to make an oil change a pleasant experience.

Always very professional people who do their best to make an oil change a pleasant experience.

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I have been going there for awhile now and had some questions pertaining to checking other things on my car before the winter se ...

I have been going there for awhile now and had some questions pertaining to checking other things on my car before the winter sets in and they were very accommodating. They explained certain things they could do and some they couldn’t do. I liked that they didn’t pressure me into getting things that I didn’t need. Always so thorough there! That is why I continuely go back to the same location!!!

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They were professional, and completed my oil change quickly

They were professional, and completed my oil change quickly

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They are very professional and explained the issues in a way anyone can understand.

They are very professional and explained the issues in a way anyone can understand.

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The staff were very kind. Although they were pretty busy i felt that they still took their time servicing my vehicle. Everything ...

The staff were very kind. Although they were pretty busy i felt that they still took their time servicing my vehicle. Everything was done perfectly and i was very happy with my visit.

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The professional way we were treated speaks volumes to me. Not being hurried and explanations given to my questions were excell ...

The professional way we were treated speaks volumes to me. Not being hurried and explanations given to my questions were excellent. I will definitely consider going back to the Valvoline in Milford, NH.

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They tech was nice and they god the job done quickly.

They tech was nice and they god the job done quickly.

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I came to Valvoline at 8:00 from working overnigt shift. I knew no customers would be there as it was early and a work day. I ...

I came to Valvoline at 8:00 from working overnigt shift. I knew no customers would be there as it was early and a work day. I needed an inspection sticker. The employee told me it would be 30-45 mins for to do inspection. I was a little annoyed with the amount of time to do ab inspection for a brand new car and there were about a total of 5 employees on so I felt this service could have been done faster. It was done in about 30 mins which is better than 45 mins when no other customers are there

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Regular customer

Regular customer

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As always, I'm very impressed with the knowledge and expertise of the staff at this Valvoline location. This was the first time ...

As always, I'm very impressed with the knowledge and expertise of the staff at this Valvoline location. This was the first time with a new (used) vehicle at this garage (I've brought my other vehicles there many times). The manager explained the differences in the oil change of the new vehicle to me very clearly. There was an issue with removing an overtightened part, but with the manager's guidance, his team was able to get it off. He ensured that the part was put back on properly. I was offered several upgrades to my service, but never felt pressured to overspend. He never offered me anything that I didn't need. Everything was done very quickly and professionally- as always. I'm always very pleased with my service at this Valvoline.

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No reason.... I’m hard to please I guess

No reason.... I’m hard to please I guess

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Met all expectations

Met all expectations

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The staff was courteous, and the service performed promptly.

The staff was courteous, and the service performed promptly.

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Friendly staff and efficient service.

Friendly staff and efficient service.

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Rosa was awesome. Friendly, knowledgeable, and showed confidence.

Rosa was awesome. Friendly, knowledgeable, and showed confidence.

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The computer was not able to print out a receipt for my payment on Friday, October 20th. I was told by Rosa, who asked for my e- ...

The computer was not able to print out a receipt for my payment on Friday, October 20th. I was told by Rosa, who asked for my e-mail address, that an e-mail copy would be sent me. I have not yet received it. Today is October 22nd.

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Devin was very knowledgeable and friendly. I was very impressed how he walks you through everything he's doing. Only thing I was ...

Devin was very knowledgeable and friendly. I was very impressed how he walks you through everything he's doing. Only thing I wasn't happy about was, the price of the gearbox services. $59.99? For a couple pints of fluid? As a former Jiffy Lube owner/operator I can understand there are operating wages and costs of doing business objectives, but in my opinion, that's a little high.

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Staff who explained every step they were doing. Showed me the dirty air filter. Always a pleasure to come to this station.

Staff who explained every step they were doing. Showed me the dirty air filter. Always a pleasure to come to this station.

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I've been to this Valvoline many times. The staff is always courteous and the work is done quickly.

I've been to this Valvoline many times. The staff is always courteous and the work is done quickly.

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I'm there for an oil change. That's it. Don't mention the other very over priced services you offer. $26 for an air filter. Ri ...

I'm there for an oil change. That's it. Don't mention the other very over priced services you offer. $26 for an air filter. Ridiculous! I installed it for half that in under 1 minute.

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Always a great experience!

Always a great experience!

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Fast service. Nice staff. Clean facility...

Fast service. Nice staff. Clean facility...

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This was only state inspection. Done thoroughly and timely.

This was only state inspection. Done thoroughly and timely.

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My brake light was on. The guys said they'd add brake fluid. They didn't. Other than that I was very impressed with the overall ...

My brake light was on. The guys said they'd add brake fluid. They didn't. Other than that I was very impressed with the overall experience. The crew was very friendly, professional and knowledgeable.

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My oil filter and air filter were not in stock but they obtained the parts very quickly, did the job and all was good! They als ...

My oil filter and air filter were not in stock but they obtained the parts very quickly, did the job and all was good! They also spent time to figure out how to clear the maintenance message on my Volvo - not an easy feat! The people at valvoline are always friendly and professional!

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good people. good service. I trust them.

good people. good service. I trust them.

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Replacing my plate lite bulbs, 11.99 each and was not told there are 2bulbs so was 2 x 11.99

Replacing my plate lite bulbs, 11.99 each and was not told there are 2bulbs so was 2 x 11.99

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Your employee Rosa was great in every way. She welcomed me outside she checked me in as she was working on bay’s 2, 3, and 4. No ...

Your employee Rosa was great in every way. She welcomed me outside she checked me in as she was working on bay’s 2, 3, and 4. Not once did she slow down. Because her great customer service I will return over and over

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No pressure to buy extra stuff.I said clearly that I just need an oil and filter change andthey said "ok we can get that done fo ...

No pressure to buy extra stuff.I said clearly that I just need an oil and filter change andthey said "ok we can get that done for you Mr. Williams".They were quick and showed me how to clear the serviceneeded light.

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Staff was great and friendly and prompt

Staff was great and friendly and prompt

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Speedy service and pleasant employees.

Speedy service and pleasant employees.

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I have always gone to the dealership for oil changes I was shocked at the efficiency Valvoline provides.

I have always gone to the dealership for oil changes I was shocked at the efficiency Valvoline provides.

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Everyone at this location is always friendly, courteous, and well-mannered. They seem like they enjoy their jobs and it shows.

Everyone at this location is always friendly, courteous, and well-mannered. They seem like they enjoy their jobs and it shows.

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Quick and easy with great staff!

Quick and easy with great staff!

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Always pleasant and responsive staff. Quick service

Always pleasant and responsive staff. Quick service

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I just think it has gotten very expensive

I just think it has gotten very expensive

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Pricing seems a bit high.

Pricing seems a bit high.

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I think it’s a little over priced. It’s cool they check everthing your there but I could have done it myself for half the price. ...

I think it’s a little over priced. It’s cool they check everthing your there but I could have done it myself for half the price. Most likely won’t come back

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The cost was higher than I paid at my Toyota Dealer

The cost was higher than I paid at my Toyota Dealer

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I have always gone here and have never been disappointed. I WILL CONTINUE to use your services. Staff is professional and prom ...

I have always gone here and have never been disappointed. I WILL CONTINUE to use your services. Staff is professional and prompt.

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Quick service, pleasant staff and friendly service

Quick service, pleasant staff and friendly service

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Quick and accurate. Folks were very nice.

Quick and accurate. Folks were very nice.

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Everything about the visit is always so smooth:- driving into the bay- friendliness of the team- speed & quality of the service ...

Everything about the visit is always so smooth:- driving into the bay- friendliness of the team- speed & quality of the service - convenience of staying in car- knowing it's going to be done right

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Gentleman was extremely knowledgeable and courteous!

Gentleman was extremely knowledgeable and courteous!

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JAMES the Service Technician who greeted me and managed the work of my 2003 Tahoe Z71 5.3L gas, vehicle provided insight and kno ...

JAMES the Service Technician who greeted me and managed the work of my 2003 Tahoe Z71 5.3L gas, vehicle provided insight and knowledge that help me service the vehicle correctly.

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Rosa was VERY helpful in removing a mouse (DEAD) nest from the cabin filter of my car. She was very polite and profession in doi ...

Rosa was VERY helpful in removing a mouse (DEAD) nest from the cabin filter of my car. She was very polite and profession in doing so.

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I was in and out without any wait or problems. Great staff since I have ben going there.

I was in and out without any wait or problems. Great staff since I have ben going there.

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Friendly helpful and honest

Friendly helpful and honest

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Not sure

Not sure

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the young lady who took care of me was very polite and efficient

the young lady who took care of me was very polite and efficient

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professional, courteous quick

professional, courteous quick

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I think being highly satisfied comes with someone going beyond what feels like the regular service, and there was nothing extra ...

I think being highly satisfied comes with someone going beyond what feels like the regular service, and there was nothing extra done during my oil change and transmission flush. However, by sheer coincidence my breaks did fail just after the service, and one of the technicians did a cursory look over my car for the problem. Finding my break fluid low he did top it off with some from a can he had in his own car to help me get by, then he told me I should bring it to a shop to have it checked over in full, and if there were no apparent problems to have my breaks flushed to fix the issue.

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I went straight in without stopping and was done within 10 minutes.

I went straight in without stopping and was done within 10 minutes.

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The team at this location is friendly and knowledgeable. After several visits they greet me by name. They take the time to expla ...

The team at this location is friendly and knowledgeable. After several visits they greet me by name. They take the time to explain the service.

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Quick and reliable service with friendly and knowledgeable staff

Quick and reliable service with friendly and knowledgeable staff

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The oil change was quick and efficient. I like the fact that the technicians double check each other to verify that the task is ...

The oil change was quick and efficient. I like the fact that the technicians double check each other to verify that the task is completed correctly. They even removed, by hand, about 100 acorns from the air cleaner box. I wish you would let them use an air hose to blow off the old filter before reinstalling it. This is no issue for me. I just took the new filter back home, vacuumed out the air cleaner box, blew out the residual dirt with my own air hose and installed the new filter. This mouse issue is an annual problem here in New England, even acknowledged by your technicians. For many of your customers, they would not have this option of doing this task themselves. It would be nice if you could offer a more extensive cleaning of the air box prior to replacing the air filter. Again this mouse problem is not an issue for me and I was pleased that the technician pointed it out.

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Fast, easy professional. Did exactly what I asked. Tire pressure, etc

Fast, easy professional. Did exactly what I asked. Tire pressure, etc

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Rosa is a great tech

Rosa is a great tech

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Just a very friendly and professional staff

Just a very friendly and professional staff

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Very quick once I was inside. No pressure to buy other services. Oil change only.

Very quick once I was inside. No pressure to buy other services. Oil change only.

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Quick and easy as a mother I can keep my baby in the car and myself. I prefer to have my husband take my car for anything it ne ...

Quick and easy as a mother I can keep my baby in the car and myself. I prefer to have my husband take my car for anything it needs but when I have to I go to valvoline. They are honest and as a female I dont feel like they are trying to sell me stuff I dont reallyneed. But I love that it is fast and efficient I dont have to wait and dont think I have ever had to wait. Professional staff no foul language or just in general slacking off. They all do their job and do it well without all the talk among themselves about their personal lives.

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When I visit these places, it's all about speed of execution. If you go to a Prompto oil change establishment, you don't even h ...

When I visit these places, it's all about speed of execution. If you go to a Prompto oil change establishment, you don't even have time to comfortably get through 2 pages of magazine reading and they're ready to cash you out...and it costs less. I don't want a long conversation at the computer, I want to get in and out. Period. Now, I could tell your tech was new and he was outstanding, but the poor guy had to rifle through a long battery of upsell options (which he did an excellent job with) that frankly, I would never do at a quick lube location.

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Efficiency and courtesy of service people.

Efficiency and courtesy of service people.

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;It takes a lot for me to be highly satisfied.

;It takes a lot for me to be highly satisfied.

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convenience and fair prices

convenience and fair prices

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The techs were very friendly, fast and knowledgable.

The techs were very friendly, fast and knowledgable.

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The workers were so professional and courteous! They worked quickly and efficiently. They were great! I will go back again!

The workers were so professional and courteous! They worked quickly and efficiently. They were great! I will go back again!

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The staff were highly courteous and professional. The change was done quickly and thoroughly. A great, stress free experience.

The staff were highly courteous and professional. The change was done quickly and thoroughly. A great, stress free experience.

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Attended to me as soon as they could. Very professional service.

Attended to me as soon as they could. Very professional service.

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I think $97.00 for an oil change and state inspection (with a coupon for $10.00 off) is pricey

I think $97.00 for an oil change and state inspection (with a coupon for $10.00 off) is pricey

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The location refused to honor a Groupon voucher that was previously purchased on the same transaction with other Groupon voucher ...

The location refused to honor a Groupon voucher that was previously purchased on the same transaction with other Groupon vouchers - and previously honored by this location. This took about 15-20 minutes of waiting. Left without performing an oil change.On the previous visit, while Groupon vouchers were honored for 2 vehicles, both vehicles came back with the front left tire severely underinflated (down to 22psi). Luckily the tire sensor had alerted me to that problem

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Great team at this location! I take my family's three vehicles there for all regular maintenances that you offer. Fast and fri ...

Great team at this location! I take my family's three vehicles there for all regular maintenances that you offer. Fast and friendly service every visit.

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Courteous, friendly & timely service

Courteous, friendly & timely service

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Friendly, courteous staff. Efficient, too. Got me in and out quickly.

Friendly, courteous staff. Efficient, too. Got me in and out quickly.

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I come here with all of my cars and I always have great service very quick and everyone there is very knowable and helpful. Also ...

I come here with all of my cars and I always have great service very quick and everyone there is very knowable and helpful. Also, I have never had to wait in line to get attended.

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Excellent service; well trained, very courteous staff; offered information about my car that UI was unaware of (I bought it used ...

Excellent service; well trained, very courteous staff; offered information about my car that UI was unaware of (I bought it used). Very pleased with the service. Will come here again and again (even though I just moved 20 miles away).

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The Attendant was very friendly, Knowledgeable, and pleasant. When asked questions he was more than happy to explain.

The Attendant was very friendly, Knowledgeable, and pleasant. When asked questions he was more than happy to explain.

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Great service, no sales pitch. Very tech.

Great service, no sales pitch. Very tech.

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Very professional staff waited on me. Answered my questions in a knowledgeable manner

Very professional staff waited on me. Answered my questions in a knowledgeable manner

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I like getting in and out quickly, they're fast.

I like getting in and out quickly, they're fast.

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Very efficient and speedy, like NASCAR!

Very efficient and speedy, like NASCAR!

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Very professional people working.

Very professional people working.

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Friendly staff, quick service.

Friendly staff, quick service.

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The staff is always welcoming and friendly and we much prefer this Milford, NH location over others. They're courteous, knowledg ...

The staff is always welcoming and friendly and we much prefer this Milford, NH location over others. They're courteous, knowledgeable, and seem to enjoy their jobs/team which shows in their overall service and care toward customers. We appreciate the no-pressure approach for upsells and the personable/friendly atmosphere they provide.

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Staff was very polite and professional.

Staff was very polite and professional.

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Everyone was very pleasant and honest.

Everyone was very pleasant and honest.

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Cars were in front of me for state inspections. Total turnaround time was ~1.5 hours.

Cars were in front of me for state inspections. Total turnaround time was ~1.5 hours.

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Price vs. value. More expensive than others and then always need coupon to lower it.

Price vs. value. More expensive than others and then always need coupon to lower it.

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Speedy. They know me and know what my car needs

Speedy. They know me and know what my car needs

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45 minute wait time to get into service bay.

45 minute wait time to get into service bay.

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The whole crew works well together to be quick, efficient and accurate. I always find this location to be extremely helpful and ...

The whole crew works well together to be quick, efficient and accurate. I always find this location to be extremely helpful and friendly ! All of my vehicles are serviced there. Can't express how honest and trustworthy they are. The facility is clean and inviting . Dr. S. Goldwasser P. hd EEE

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Could be faster overall. No other issues other than speed.

Could be faster overall. No other issues other than speed.

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The convenience of getting things completed quickly at a reasonable price

The convenience of getting things completed quickly at a reasonable price

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The technician Rosa was very knowledgeable, and thoughtful. This made me feel my visit was appreciated

The technician Rosa was very knowledgeable, and thoughtful. This made me feel my visit was appreciated

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quick and knowledgeable. thanks!

quick and knowledgeable. thanks!

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Everyone was professional and friendly. Was extremely impressed, with the low customer service of many places today, Your Crew s ...

Everyone was professional and friendly. Was extremely impressed, with the low customer service of many places today, Your Crew sets the standards for extremely high standards. They did a great job and plan to return for my future oil changes. Thank you and please let them know they are going a great job!!!!

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They were very busy but communicated how long the wait would be. Good service and communication.

They were very busy but communicated how long the wait would be. Good service and communication.

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So friendly from the beginning to the very end. Imformative but no pressure. Had all my information on their computer which made ...

So friendly from the beginning to the very end. Imformative but no pressure. Had all my information on their computer which made things quick and easy. Great staff!

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Quick and veteran discount

Quick and veteran discount

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Very friendly and professional staff.

Very friendly and professional staff.

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Quick and friendly. Price is a little high but convenient

Quick and friendly. Price is a little high but convenient

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Very friendly and efficient.

Very friendly and efficient.

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I was able to get right in, most of the staff knew me by my name.

I was able to get right in, most of the staff knew me by my name.

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Only issue is with tire pressure. Two different gage/air lines used. One on left and one on the right side of vehicle. The Gag ...

Only issue is with tire pressure. Two different gage/air lines used. One on left and one on the right side of vehicle. The Gage's are off. The two left tires were filled to 32lbs while the right is 34lbs. I had the attendant recheck and she said all were 32. I verified the reading the auto pressure reading my car gave by manually checking when I arrived home.

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Valvoline oil change locations are always great. Ive been to various locations and have always had a good experience.

Valvoline oil change locations are always great. Ive been to various locations and have always had a good experience.

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The cost of the max life oil change is high. I will look for a better price for this type of oil change in the future.

The cost of the max life oil change is high. I will look for a better price for this type of oil change in the future.

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Quick and easy Hassle free and back on the road

Quick and easy Hassle free and back on the road

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Once in they worked quickly and thoroughly.

Once in they worked quickly and thoroughly.

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Professional service, quick and no pressure on other products.

Professional service, quick and no pressure on other products.

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well ive never had any problems with valvoline where if i went to vip i could wait up to an hour for them to tell me there was a ...

well ive never had any problems with valvoline where if i went to vip i could wait up to an hour for them to tell me there was a car in front of me when they just dont have enough help at vip to do a simple oil change. they go over everything as you sit and talk to a service tech and a manager is overseeing all activity .it beats a mechanics shop for the general keep up anyday.

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